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453: ‘What’s in Louie’s Wallet’, With Louie Mantia

 

00:00:00   I think you and I, Louie, even had a back and forth around the holidays last year that maybe I'd have you back on.

00:00:06   You were on last summer.

00:00:07   We talked about liquid glass writ large.

00:00:10   And then I think we thought about having you on around the holidays just to have a holiday party on the show for Alan Dye leaving Apple.

00:00:17   I like the idea of like just a little party for that.

00:00:21   Yeah.

00:00:21   We were all celebrating a little bit, I think.

00:00:23   Yeah.

00:00:24   Yeah.

00:00:24   We had maybe I should have had an episode.

00:00:27   I could have had five or six people on and we could have danced on his Apple employee badge grave.

00:00:32   Wow.

00:00:33   Do you think actually, yeah, do you think he had to turn in his badge?

00:00:37   Oh, yeah, of course.

00:00:38   Right.

00:00:38   I guess.

00:00:39   I mean, I don't know.

00:00:40   I've never.

00:00:40   I don't know.

00:00:41   Some people keep their badges afterwards, but I kind of wonder now that I think about it, even a bad spirit.

00:00:45   I wonder if they.

00:00:46   Yeah.

00:00:46   Now that I think about it, maybe he didn't.

00:00:48   I don't know.

00:00:48   I don't know.

00:00:49   I am curious at his level what it was like because it is so I honestly, it really is.

00:00:59   I can't think of the precedent for anybody else at that level leaving the company.

00:01:06   The last time I think it happened was Scott Forstall, but that was 100 percent different circumstances.

00:01:12   Forstall didn't leave for a competitor.

00:01:14   He was more or less asked to resign or back.

00:01:16   Well, you know, I mean, I'm sure I'm sure.

00:01:18   But I mean, and this is a long time ago when I left.

00:01:21   But when I left, I thought I was doing the right thing.

00:01:24   I'm like putting in my two weeks and they're like, all right, well, you're done today.

00:01:26   You know, it's like you don't get to stick around, you know.

00:01:29   Yeah.

00:01:29   Hold on a second.

00:01:30   Let's come back to that.

00:01:31   I actually have a question for you.

00:01:32   We'll get back to that.

00:01:33   But with Alan Dye leaving for Meta and obviously negotiating his deal with Meta in secret, right,

00:01:41   behind the rest of Apple's executive team's back.

00:01:44   And then I think even Apple's public statement, they didn't quite come out and say, I mean,

00:01:52   of course not, right?

00:01:53   The Apple PR statement isn't going to say, well, this really blindsided us, you know?

00:01:58   Yes, yes.

00:01:59   They're not going to admit to anything like that.

00:02:01   Right, but I do think, though, that they, in PR speak, made it clear what the circumstances

00:02:08   were, right?

00:02:09   There was no, we wish Alan well and thank him for his time.

00:02:12   No, there was definitely.

00:02:13   Yeah.

00:02:13   Well, yeah.

00:02:14   When other executives have moved on, they usually just like say, I mean, I don't know.

00:02:19   Was Alan Dye an executive?

00:02:20   I forget what his actual position was.

00:02:21   Oh, he was on, he was, I don't think he was on the main bios page.

00:02:26   Yeah.

00:02:27   He wasn't on like the leadership page.

00:02:28   Or is he though?

00:02:29   Because I think Stephen LeMay is now.

00:02:30   He might've been.

00:02:32   He actually, actually, if we go back.

00:02:34   Yeah.

00:02:35   Actually, I can, I can recall a headshot of him.

00:02:37   So maybe.

00:02:37   Oh yeah.

00:02:38   He definitely had the headshot.

00:02:39   And so he, whatever his title.

00:02:41   Yeah, he was on there.

00:02:41   Right.

00:02:42   Okay.

00:02:42   He was never a senior vice president, but he was a vice president of design.

00:02:48   Yeah.

00:02:49   And it's just, it just doesn't happen.

00:02:52   Honestly, forced all leaving was one thing and that doesn't happen.

00:02:56   That hasn't happened since either.

00:02:58   Not like that.

00:02:59   That an executive has been forced out and nobody leaves Apple for competitors.

00:03:04   It just hasn't happened for so long.

00:03:07   It is so, it's just, it remains curious to me.

00:03:10   I wonder what the, what the upswing on that was for him.

00:03:14   I mean, besides the money, which obviously is, has got to be it.

00:03:17   Or maybe he was just really tired of Apple's shit.

00:03:19   I have no idea what motivated it.

00:03:21   Yeah.

00:03:21   I don't know.

00:03:22   There's.

00:03:22   We kind of have no story there at all, right?

00:03:25   No, not really.

00:03:27   Other than the fact.

00:03:28   So one theory that has been expressed, and again, there would be a, you know, very limited

00:03:35   number of people who know this, but one theory that people have that I don't think is ridiculous

00:03:42   is that the wheels were already in motion around a year ago.

00:03:48   Let's say.

00:03:49   I forget when German first started reporting that John Ternus was the intended successor

00:03:55   to Tim Cook without a timeline for Tim Cook actually stepping down.

00:03:59   But going backwards from when it was publicly announced, clearly by the end of last year,

00:04:04   this was known inside, at least Tim Cook and John Ternus knew and the board.

00:04:09   And perhaps I would guess most of the executive team, like the Monday morning group that I

00:04:18   believe still holds to the same tradition that Steve Jobs held, where every Monday morning

00:04:23   there's like the senior leaders of the company have a all morning.

00:04:26   A senior staff meeting.

00:04:28   Where they just go over everything that the company's doing, like what happened last week

00:04:33   and what's happening this week and what's coming up.

00:04:36   I would guess all of those people knew by last year that Tim Cook intended to step down and

00:04:41   that the Ternus was going to be named the successor.

00:04:44   And anyway, there's some speculation that maybe Ternus didn't like Alan Dye and Dye knew it

00:04:51   and got out while the getting was good.

00:04:53   You know, like, ooh, it sounds to me like this is bad for me.

00:04:57   I mean, if you want to leave on your own terms versus someone else's terms.

00:05:00   I mean, if you don't want to be kicked out like a Scott Forrest All situation, I guess

00:05:03   you, I guess you bounce first.

00:05:05   Right.

00:05:06   And it's again, singularly through Mark Gurman, at least publicly, but I've heard this as well

00:05:12   too, that Ternus, Jobs obviously was intimately comfortable and spent enormous amounts of

00:05:19   time with the design team, software and hardware, that he was in, he wanted to be shown prototypes

00:05:26   of software.

00:05:27   You know this, right?

00:05:28   Icons.

00:05:29   Yeah.

00:05:29   Every, and he could freaking, we've got, we've got 60 minutes with Steve Jobs and he wants

00:05:36   to talk about one button, right?

00:05:38   Yeah.

00:05:38   I mean, he was, he was definitely involved in a way that I don't think Tim Cook ever was.

00:05:43   Right.

00:05:43   Right.

00:05:43   I mean, I don't think that was, that was never Tim's job.

00:05:45   Right.

00:05:46   And when it comes to hardware, he, Jobs would go to the hardware design team on a regular,

00:05:52   on the reg, whether it was scheduled or unscheduled.

00:05:55   I got the feeling it was both, that there'd be scheduled meetings and sometimes Jobs would

00:05:58   be like, you know what?

00:05:59   I'm going to go down there and see what they're up to.

00:06:01   That is the case.

00:06:02   Yeah.

00:06:03   And by all accounts, Tim Cook has done the opposite and has just sort of stayed away.

00:06:08   And I think to his credit that he doesn't consider himself a designer or an arbiter of design

00:06:13   taste.

00:06:14   And so he's not going to impose himself on the team, but that apparently John Ternus is

00:06:19   more interested and has been spending time with the design team and stuff like that.

00:06:24   So it's possible.

00:06:24   And so that is basically one theory that Alan Dye got wind that Ternus was going to be the

00:06:31   new boss and that he and Ternus didn't get along.

00:06:34   Maybe, maybe they just actually flat out did not get along over the years and had arguments

00:06:38   in the past.

00:06:38   And he's like, well, if he's going to be the new CEO, maybe I had to get out.

00:06:41   The only, I don't know anything about that.

00:06:44   And I think the people who do, it's a very small circle and nobody, including Gurman, has

00:06:49   reported on any kind of backstory like that, any kind of personality clash or difference in

00:06:55   taste.

00:06:55   But if that were the case, then I don't think Apple would have been as apparently blindsided

00:07:01   as they were by his departure.

00:07:02   Right.

00:07:03   So I kind of think, no, is it possible though that just, I mean, I think I said this like

00:07:08   a year ago, but he's, he's, he never really seemed like he was a computer person, right?

00:07:14   Alan Dye was not really like, he was not like a person that ever seemed to have a love for

00:07:19   it or, or anything of the sort.

00:07:22   So it kind of makes me wonder if just, I mean, not that Meta is any less of a technology company

00:07:27   or anything, but I mean, I wonder if he's just more willing to bounce than other people

00:07:31   that, I mean, they're, you know, like the replacement, like Steve LeMay, it's hard to

00:07:35   call him a replacement because he's been there for so much longer, but you know what I mean?

00:07:39   But, but I mean, that guy clearly loves these things, right?

00:07:43   That guy clearly loves these devices.

00:07:45   So I, that, that's a person that's like a, an Apple lifer, right?

00:07:48   Whereas like Alan Dye never seemed like he was going to be an Apple lifer.

00:07:51   Anyway, he was going to leave at some point, right?

00:07:54   I, I would think so.

00:07:56   He, he came from a background in branding and the fashion world that he worked.

00:08:02   He was like design director at Levi's.

00:08:03   Which by the way, I mean, has anyone ever unearthed any of his portfolio before?

00:08:08   Do we actually have any evidence like visually of like anything he's done?

00:08:12   I'm so, I'm, I remain so curious about this and I've still never seen like any of his work

00:08:17   prior to Apple.

00:08:17   I've never seen anything like that either.

00:08:21   And in hindsight, sort of suspect, I mean, he was obviously good at something.

00:08:27   And I think that I've expressed this opinion before.

00:08:30   Again, this is my own, I could be way off and I could be selling his own design, either talent

00:08:35   directly with his hands on the mouse or his talent as an art director, which is a very different

00:08:41   thing, right?

00:08:42   You can be a fantastic Stanley Kubrick love to hold the camera and actually,

00:08:47   was his own cinematographer for an off most of the shots in most of his movies.

00:08:51   To my knowledge, Steven Spielberg isn't.

00:08:54   And Steven Spielberg is never the guy holding the camera, except back in 1972.

00:08:59   That's fine, right?

00:09:01   Steven Spielberg is.

00:09:03   Oh, it's totally true.

00:09:04   Fantastic.

00:09:05   Arguably the best director.

00:09:06   You know, if you drew the card to defend somebody as the best director of movies ever and you got

00:09:12   the card that said Steven Spielberg, you'd be like, oh, I might win.

00:09:15   I can make this argument.

00:09:16   You don't have to have your hand on the mouse to be a good designer.

00:09:20   No, I know.

00:09:20   And this is, I think this is true with Steve Jobs and his roles too, right?

00:09:23   I mean, like Steve, like we were just talking about like how Steve and Tim differed in their

00:09:27   involvement on, on these sort of teams.

00:09:30   I think Steve probably didn't have like his hand on the mouse designing anything, but I

00:09:34   think that he was way more interested in being involved in that process than Tim was.

00:09:39   And I think that there is varying levels of involvement that can make you good for a particular

00:09:43   job.

00:09:44   But I mean, and, and I guess Alan Dye had some, I don't, I have no idea the kind of guy that

00:09:50   he is, but people did follow him, right?

00:09:52   He left and like some of his, some of the team came with.

00:09:55   Yeah.

00:09:56   There was, I don't know all the names and I don't want to throw people under the bus,

00:09:59   but there was, for example, a guy named Billy Sorrentino who was sort of, I think his Dye's

00:10:04   right-hand man.

00:10:05   And it still might be at now that they've both gone to meta.

00:10:08   Billy Sorrentino had been at Wired magazine for a while.

00:10:12   And I know that there were, I know that there were people at Apple who called Dye and his

00:10:18   team fucking quote unquote fucking magazine designers.

00:10:22   Cause it wasn't just about Billy Sorrentino and I heard when all this went down, I heard

00:10:27   some, Hey, don't use this because it might be able to come back to me about stories from

00:10:34   people who, who were at Wired and worked under Billy Sorrentino and the stories were not good

00:10:39   to say the least, but there's a talent like there, but nobody's, I know what you're getting

00:10:45   at though, Louie.

00:10:45   It's like, nobody's ever said, Hey, when Alan Dye was at Levi's, that's when they had

00:10:50   these ads.

00:10:51   And here's like a bunch of ads.

00:10:53   Here's a bunch of ads from, I don't know what year it was.

00:10:55   Let's say 2006.

00:10:56   And it's like, Oh, those are, and you're like, damn, those were fucking good ads.

00:11:01   Right?

00:11:01   Yeah.

00:11:02   This is not like, I don't know if you know this, but there was like this revelation I

00:11:06   had like years ago where I was like, Oh, Scott Forsall used to work on like Microsoft

00:11:11   office stuff.

00:11:12   Oh, that's interesting.

00:11:12   Wait, Scott Forsall invented word art.

00:11:15   There was like that sort of thing.

00:11:16   I was like, that blew my mind, but I don't think there's a moment like that for Alan Dye.

00:11:20   I can't, I don't think there's anything I can point to and be like, Oh, he was, Oh, there

00:11:23   was that team that he was involved.

00:11:24   I don't have, I got enough.

00:11:25   I've never seen anything that it was like, had his name attached to it.

00:11:29   That was like, Oh, that was great.

00:11:31   I can see how this happened.

00:11:32   My opinion.

00:11:33   Director or like the person, the designer involved.

00:11:36   Right.

00:11:36   I've never seen it.

00:11:37   My impression is that he just has an extraordinary talent for this sounds pejorative, but it is

00:11:45   a skill for sucking up to the people.

00:11:49   You're talking politics.

00:11:50   Yeah.

00:11:50   The politics.

00:11:51   And I think he, and it's, yeah.

00:11:53   And I think he was exceedingly good at the internal politics at Apple.

00:11:57   And I've heard that specifically from the sort of people, like when he left and I reported,

00:12:03   I, you know, couldn't use anybody's names, but talking about people who were still there,

00:12:07   who it was like, they were saying that it's like a party here that he and the people he,

00:12:12   who left are gone.

00:12:15   that it was the word politics came up all the time and that they really were frustrated.

00:12:21   And there was the sense that no, and you know this, when you work at a big company, including

00:12:25   Apple, and even when they're, the company is known for shipping good design, that ideally

00:12:32   when there's an argument about which way to go a or B, a or B and you say B and they're

00:12:38   like, well, what about B or C B or C and you at Apple, the process is you keep going for

00:12:44   letters and letters and you get back to double A versus double B, double A versus double B.

00:12:48   And, but you, ideally, you feel like if you lost an argument, you lost two, even if it wasn't

00:12:54   your preferred choice, another good design.

00:12:56   You don't feel like you lost two.

00:12:58   Yeah, because you went down that path.

00:13:00   I mean, right, right.

00:13:01   I mean, yeah, because you're comparing against good versus better, right?

00:13:05   I mean, that's the idea.

00:13:07   And more and more under Alan Dye, especially in the years after Johnny Ive left, where I really

00:13:13   feel like a lot of the UI stuff went off the rails.

00:13:15   It just felt like bad UI, just bad designs were going, getting pushed through.

00:13:21   And there, I know for a fact that the company is just chock-a-block full of really good, talented

00:13:28   designers, always has been.

00:13:29   Many of them have been there for a long time.

00:13:31   Not just Stephen LeMay, but lots of other people who know Stephen LeMay very well.

00:13:35   And that they just kept seeing really bad ideas.

00:13:38   And, you know, you work at Apple, you keep your mouth shut.

00:13:40   That's part of the culture of working at Apple.

00:13:42   I think it's, yeah, well, because I think it is a politics game.

00:13:45   I think there's some people that may be like Alan Dye.

00:13:47   I don't know.

00:13:48   But they're like, it isn't just the best design wins.

00:13:52   It is the best design with the best presentation wins, right?

00:13:55   There has to be a good argument for it.

00:13:56   I've seen people argue like bad design, like shipping bad design, but their arguments for

00:14:03   it sound so plausible and good that it can go through anyway.

00:14:08   And so I think it's very possible that maybe what happened in general, like last year with

00:14:13   the 26th release was just like that, right?

00:14:16   Maybe even to some extent, like iOS 7, maybe there was like some aspect of these kinds of

00:14:21   shifts that we've seen Apple go in where it's like they were presented with, oh, this is better

00:14:26   because X, Y, or Z.

00:14:27   And at no point there was anyone properly defending the other side.

00:14:31   It's very possible that that happened.

00:14:33   Yeah.

00:14:33   And I think, so I think the backstory, I'd love to hear more about it, but I do think it's

00:14:38   very complex.

00:14:38   And I think a lot of it involves, it is complex when the talented political operators are winning.

00:14:47   It's very difficult for the talented designers who don't feel they're very good or, and never

00:14:54   felt the need to develop political skills because they felt like, hey, I'll just do good design

00:14:58   work.

00:14:59   Yeah.

00:14:59   Or they just don't want to.

00:15:00   They have no aspirations to be, I mean, there's tons of great designers I knew at Apple that

00:15:04   had no, they had no managerial aspirations.

00:15:08   They didn't want to do that sort of stuff.

00:15:10   They wanted to be the person that was like hands-on actually designing it.

00:15:13   Right.

00:15:13   Yeah.

00:15:13   Yeah.

00:15:14   And I do.

00:15:16   I mean, the only way that works, the only way that works is if you have, if you work for

00:15:19   a manager, a director that you believe in, that you trust.

00:15:22   Right.

00:15:22   But at the moment when you start working for someone whose vision you don't trust.

00:15:26   And I would, I would say like, that is the fundamental thing that was like so good about

00:15:30   the Steve Jobs era in particular was that I think there was like this, it was kind of this

00:15:35   unwritten thing that everyone at Apple was there because they trusted Steve's vision.

00:15:39   Ultimately, that's why you're there and everyone knew that when they were producing something

00:15:43   that they were producing it for his taste, that he was like batting pretty high averages.

00:15:48   Right.

00:15:49   And we were like willing to like seed our own personal feelings for ultimately what he was

00:15:54   pitching and that because he had the vision for it.

00:15:57   And I think that post Steve Jobs, I think it's really hard for anyone at Apple.

00:16:00   Obviously it's not Tim and that's fine.

00:16:02   And maybe it's Ternis, I don't know, but was it Alan Dye that ever had the vision that

00:16:07   was anything like Steve?

00:16:08   I don't mean that it was the same vision.

00:16:09   I mean, did he have a vision that other employees could believe in?

00:16:12   I think the answer is no.

00:16:13   I think the complete opposite.

00:16:15   And I, and I think that is the fundamental problem is that Apple doesn't have the vision

00:16:19   to have like all of the people that were under there working toward the common goal they believe

00:16:24   in.

00:16:24   Right.

00:16:24   And I, cause I think that's what makes it a good product.

00:16:26   Yeah.

00:16:27   Somebody sent me a note, somebody who's ex Apple now for a couple of years and just basically

00:16:33   saying and, and offered to give me a fuller description, which I, I have not taken them

00:16:39   up on yet, but basically that it, and we'll get to this too, but in my recent writings about

00:16:46   Apple and ads and calling back to the Steve Jobs era and a couple of very pointed quotes

00:16:52   from Steve Jobs about like when they introduced iCloud email and it's here, it's free email and

00:16:58   you can even get it on the web and there's no ads.

00:17:01   And his explanation was because we, we use this stuff too.

00:17:04   And we put ourselves in the customer's shoes and we're like, how many ads do we want in

00:17:08   our email?

00:17:08   And the answer is none.

00:17:09   Yeah.

00:17:10   It was the same as the sticker argument that you, you know, you posted about the other

00:17:13   day.

00:17:13   It's like, we, we want to open a box and we want to look at our computer and not have

00:17:16   stickers on it.

00:17:16   Right.

00:17:16   I mean, it makes sense.

00:17:17   Right.

00:17:17   And somebody, this person said that under Steve, Apple was very, this is going to sound like

00:17:24   this duh, John, but very top down, right?

00:17:27   Steve thought of things or wanted things.

00:17:31   And then the company coming down from him.

00:17:34   There was direction from the top.

00:17:36   And that under Tim, it is very bottom up where at the bottom level ideas can surface and then

00:17:44   they rise through.

00:17:46   And it's still not a very hierarchical company.

00:17:50   It may not be any more hierarchical than it was under Steve Jobs, that there's not a lot

00:17:55   of layers of management above the actual engineers writing code and designers deciding on pixels

00:18:02   between them and Tim Cook, but it's a more of a bottom up surfacing.

00:18:07   And I think liquid glass kind of the whole thing or all of the UI stuff, even before last

00:18:13   year in liquid glass, a lot of the UI stuff just sort of came from the bottom up where it's

00:18:18   like somebody's like, well, what if we have a thing like this?

00:18:20   And what if we have a thing like this?

00:18:22   And even some of the, I think some of the really cool UI stuff that shipped while Alan

00:18:28   Dye was there, I think the dynamic island is so fun and cool.

00:18:33   And what, it's just a way to make not just lemonade out of lemons, but really delicious

00:18:41   lemonade.

00:18:42   Yeah, it doesn't, it doesn't seem like that came from a direction from above.

00:18:46   It seemed like that thing, and I could be totally wrong here, but like, it seemed like

00:18:49   that thing came from like someone experimenting and finding something that was kind of cool.

00:18:55   And it wasn't like, hey, we need to solve this problem.

00:18:57   Maybe we should do this.

00:18:58   And then had a team of people working for it.

00:19:00   I don't think it came from it.

00:19:02   I mean, like, I just conjecture.

00:19:03   I have no idea.

00:19:04   No, no, it was really was like one guy on the design team.

00:19:08   And he's on Twitter and a little public, I forget his name, I could look it up for the

00:19:13   show notes.

00:19:13   I don't, I'm always a little, even when somebody is a little public about their work at Apple

00:19:18   on Twitter and stuff, I'm still a little, always a little gun shy to draw attention to

00:19:22   them.

00:19:23   But just, it was somebody who on the software design team who came up with this.

00:19:27   And when the, I forget which iPhone was the first one that instead of having a notch anchored

00:19:33   to the top, had the, the pill underneath, which is when they introduced somewhere around 13

00:19:41   or so.

00:19:41   Yeah.

00:19:42   Or like the iPhone 14 or 15 or whatever.

00:19:44   But anyway, after that iPhone event in September, I was out there for the event in the Steve Jobs

00:19:50   theater to watch the introduction.

00:19:52   And then you roll out, you turn around and you go back and the back behind the Steve Jobs

00:19:58   theater and underneath the atrium is the hands-on area.

00:20:01   And I often don't really, or usually my go-to way of dealing with that incredible scrum.

00:20:10   And it is a scrum and it is just so many more people than are really fit in there.

00:20:15   But everybody's hectic and people are on deadlines and I'm not.

00:20:19   When people are trying to get video footage and photographs and some of these people are

00:20:23   trying to get entire videos out the door ASAP because they want to beat the competition.

00:20:29   And I often spend that time, I do want to see some things with my eyes, but then I also

00:20:35   know that I'm going to get briefings, smaller briefings later and it'll be a long day for

00:20:40   me and I'll get to see these things on my own soon enough anyway.

00:20:43   Right.

00:20:44   You're not pressed to post your reels on Instagram or your shorts on YouTube or anything.

00:20:49   So why don't I take the opportunity to look around and see which people are there?

00:20:54   And I often run it, either Apple people or other people in the media.

00:20:58   And I ran into, at that event, Alan Dye and his team.

00:21:03   And I've met Alan Dye officially through PR briefings in the years before that.

00:21:09   He knew who I was, I knew who he is, and he was there with other people from his team,

00:21:13   including the guy who made the Dynamic Island.

00:21:15   And he was just like, hey, what do you think?

00:21:17   And I was like, I love the Dynamic Island.

00:21:19   And he introduced me to the guy.

00:21:20   He's like, him.

00:21:21   And very generous, Alan Dye was at this moment.

00:21:24   And was effusive with praise for the guy on his team who he thought should get the credit

00:21:29   for it.

00:21:29   It was all great.

00:21:30   And I got to say to the whole team how much I loved it and that I thought it was so fun

00:21:34   and clever and useful.

00:21:36   All the things.

00:21:37   Looks good.

00:21:38   Looks useful.

00:21:39   Makes great lemonade out of the lemon of having a black pill-shaped thing in the middle of the

00:21:45   screen.

00:21:45   It's like, all of a sudden, it seems like there's a reason for it.

00:21:48   I love it.

00:21:48   It was all good.

00:21:49   So in terms of, hey, another thing people have said to me, if Alan Dye is so bad, how in

00:21:54   the world did he stay there so long?

00:21:55   He wasn't all bad, right?

00:21:57   I mean, and he could get along and he was personable.

00:21:59   My personal interactions with him were always pleasant.

00:22:02   He's extraordinarily tall, I will say.

00:22:05   Yeah.

00:22:08   He's six foot six.

00:22:09   That is tall.

00:22:11   I kind of imagine that there is an element, I mean, I'm not going to say that he is a complete

00:22:19   fraud or anything.

00:22:19   I'm sure he is good at some things too, right?

00:22:21   I'll say it.

00:22:22   He is sort of a fraud.

00:22:23   But I mean, it's just, but I think what we're talking about is that maybe he's good

00:22:28   at politics or maybe he's good at the management of a team.

00:22:31   I don't know.

00:22:32   And I don't know how much of like the direction was him, like the visual direction of it.

00:22:36   I don't really know.

00:22:37   And I don't think any of us really know.

00:22:39   But is it, I guess, at that moment when he introduced you to the designer for Dynamic

00:22:46   Island, I feel so bad that we don't know his name, but he is, I guess, relinquishing some

00:22:52   of that praise from coming from him.

00:22:55   He didn't invent it.

00:22:56   He was actively admitting that it was like someone else that was doing this.

00:22:59   I'm kind of curious.

00:23:00   I don't really know of that happening, by the way, any other time in Apple history where there

00:23:05   was like someone higher up pointed to a specific designer.

00:23:08   I mean, I know that that was like in the Steve Jobs theater and it wasn't public, but the person

00:23:12   you're talking about, I know, I know they're on Twitter.

00:23:14   I know what you're talking about, but I always, I don't know.

00:23:17   I guess I'm curious just like why, why in that moment did, did someone get the spotlight?

00:23:22   Because you know how it is.

00:23:23   Apple is notoriously, we don't talk about who makes stuff here for various reasons, including

00:23:28   poaching or whatever.

00:23:29   All right.

00:23:30   So I looked it up.

00:23:30   It is Chan Karuna Mooney, who I hope I'm pronouncing his surname correctly, but I've met Chan and

00:23:38   Chan, his first name is, I'm quite certain, Chan Karuna Mooney.

00:23:42   He's still there.

00:23:43   And, and he chimed in.

00:23:45   Last time I saw him chime in was after this entire kerfluffle.

00:23:49   He chimed in just to say good things that he looked forward to.

00:23:53   I think it's his third most recent tweet, December 5th, 2020.

00:23:57   Oh no, the other ones are, this is actually his most recent tweet.

00:23:59   He just piped in on December 5th, just to say, after this kerfluffle broke and Stephen

00:24:06   LeMay was named the leader of software design the next day, he just wrote, Steve's been my

00:24:12   manager for my entire 15 year career so far at Apple, and I could not be more excited for

00:24:17   this new era.

00:24:18   So no bad words about Alan Dye, of course, but a full throated public support for Steve

00:24:24   LeMay's promotion.

00:24:25   Oh, well wishes for Alan Dye either.

00:24:27   Yeah, sounds like none, there were none.

00:24:30   Right, right.

00:24:31   I will put a link to that tweet in the show notes, and then anybody can look up Chan's

00:24:37   Twitter feed, which he hasn't tweeted since.

00:24:39   So it just shows how, how important it was for him, he felt, to publicly support that Steve

00:24:46   LeMay's promotion.

00:24:47   Yeah, I think, I do think too, there is a culture of, they always say with the Beatles, when you're

00:24:56   like, hey, who wrote, all the songs are Lennon-McCartney, credit.

00:24:59   Right.

00:24:59   But you're like, well, which one really wrote it?

00:25:01   And you're like, well, who sang it, right?

00:25:03   And the way I heard somebody say it once was, whoever read it, spit it, for the Beatles.

00:25:08   And there is a culture of that at Apple with keynotes, where the people you see on screen

00:25:15   now, but are on stage in old days, were usually the people who were most responsible for the

00:25:20   thing that they were introducing.

00:25:22   Yeah, more recently, I think that is true.

00:25:23   Yeah.

00:25:24   I think it's always been true.

00:25:25   I just think that there's more people now.

00:25:27   And in the old days, when it was a stage show, it would just be Steve, right?

00:25:31   It's all ultimately.

00:25:32   Right.

00:25:32   Well, yeah.

00:25:33   Or it'd be Steve or another SVP or something.

00:25:35   And the SVP might have been the SVP responsible, but they were like, maybe so high up that they

00:25:40   weren't necessarily directly responsible.

00:25:42   Right.

00:25:42   And in the video era, I think it is, to me, it's one of the nicer parts of the mixed bag

00:25:49   of stage live versus tape.

00:25:52   Yes, yeah, totally.

00:25:52   I mean, the stage stuff where they have like, or not the video stuff you're talking about,

00:25:57   when they have like the one person that introduces features or stuff about the platform, yes,

00:26:01   I think that person is generally like, but when you see the individual WWDC videos, I think

00:26:06   that person is super the person that worked on it.

00:26:09   You know what I mean?

00:26:10   Like the person's introducing a very specific thing, how to implement it in your app.

00:26:14   I'm like, that's the person.

00:26:15   Right.

00:26:15   Yeah, I think that's true.

00:26:17   And I think the fact that Alan Dye got to introduce Liquid Glass, you know, that he was

00:26:22   responsible for it, but it's not Liquid Glass specifically.

00:26:25   I mean, I don't want to rehash the whole thing, but it was Liquid Glass on the Mac that

00:26:31   is so bad.

00:26:33   And I actually, honestly, I didn't even hesitate last year to upgrade my phone to iOS 26.

00:26:40   By this time last year, by the end of July, I was already full time on iOS 26.

00:26:44   And I actually like it better overall.

00:26:47   But I always keep another phone on the old OS, like a year old phone on the old OS, so

00:26:53   I can compare differences.

00:26:54   And when I would go back to the iOS 18, I'd be like, I don't like this.

00:26:59   Yeah, well, there is some part of that that I think is true, that the sooner you adopt

00:27:03   any of these things, the more you become accustomed to them.

00:27:06   And the more, I don't know, the less horribly repulsive it is.

00:27:09   I mean, do you have 27 installed on any of your devices?

00:27:12   I do.

00:27:13   I've had 27 on my phone since June.

00:27:16   You're living with it.

00:27:17   You mean like your day-to-day phone, your normal phone?

00:27:19   Yeah.

00:27:20   Yeah, I mean, same.

00:27:21   I got it on both my Mac and my phone.

00:27:23   And sometimes I feel like when people talk about 27, I'm curious, or 26 for that matter,

00:27:30   like critically, I wonder if they were living on it or if they were just seeing it in screenshots.

00:27:34   I'm not trying to defend anything, right?

00:27:36   I just like there is a difference between when you live on it and when you're looking at it

00:27:40   like statically.

00:27:41   Oh, I totally agree.

00:27:42   You really do.

00:27:43   And it's just, I don't know, if you are making a movie, you've kind of got to watch the dailies

00:27:48   to see what it looks like on the screen.

00:27:52   And it's like, well, what does this look like in the video or the film that we captured of

00:27:57   these actors in the setting?

00:27:58   Don't just look at a couple of still images and don't just read the screenplay.

00:28:03   It's, you got to see the actual footage to feel, oh, this actually, I was just watching

00:28:10   from the side of the stage and it looked good to me, but I look at this footage and boy,

00:28:15   this seems really flat.

00:28:16   It does not seem emotionally resonating at all.

00:28:18   I think seeing things in context, like properly, is like critically important.

00:28:22   And I don't know, if you're going to talk about this stuff, anyone, like I think you deserve,

00:28:27   you owe it to yourself to make sure that you're actually using it.

00:28:31   But I got to tell you, John, that note you said, like that you keep an old phone around

00:28:35   so you can see like previous OS stuff.

00:28:36   I went, I went like rummaging through like all my old phones to try to find an old device

00:28:40   that was like running iOS six still just like double check on some things I was thinking.

00:28:45   And I got no complaints about iOS six.

00:28:48   I really don't.

00:28:48   I think that it was like pretty great.

00:28:50   But there is this one thing that is really funny when you start using these old devices.

00:28:54   It's, oh my God, John, animations were so much slower.

00:28:57   Everything feels so much slower, even if it's not computationally working harder, if it's

00:29:03   just, or it's like straining the thing, it's like everything really does feel slower.

00:29:06   And I feel, I keep feeling like there was some part of like older iOS stuff that was almost

00:29:12   hindered by the fact that it was slower, not that it like looked a certain way.

00:29:16   Every year we kind of get like smoother animations and everything.

00:29:19   And like, yeah, we get a lot of smoother stuff with liquid glass, but I can't help think what

00:29:24   if that was like just a richer design?

00:29:25   Is the richer design what killed it?

00:29:27   Or is the fact that we kept getting more smooth things like, I don't know.

00:29:32   I mean, before we leave the topic of the leadership change of this, I'll just say, because I do,

00:29:38   I don't know that if I've, how publicly I've made this, but I do not hold it against Alan

00:29:43   Dye or the people who left with him that their background isn't in UI design or human computer

00:29:50   interaction or something like that.

00:29:51   I'm a big believer in being multidisciplinary.

00:29:55   I'm a big believer in being a polymath and that you could spend your life designing stuff

00:30:02   for printed magazines, but have had a lifelong interest in computer user interface.

00:30:09   Because if you did spend your life, pretty much if you spend your life, there are very few

00:30:15   designers left who aren't using computers to do their design work.

00:30:19   Right.

00:30:19   What field?

00:30:20   I don't know.

00:30:21   I mean, maybe there's still some old architects who are using paper and pencil and stuff.

00:30:26   But for the most part, pretty much if you're a writer, you're using a computer now.

00:30:30   You're at least using it.

00:30:31   Yeah.

00:30:32   Right.

00:30:32   But there aren't many writers left on typewriters.

00:30:34   So you could have informed, you could be a magazine designer who has spent your life really,

00:30:41   really interested.

00:30:42   In theory, I agree with you.

00:30:42   Right?

00:30:43   But you still have to be able to prove it.

00:30:45   In theory.

00:30:45   In theory.

00:30:45   Yes.

00:30:46   Yeah.

00:30:46   Well, I mean, the thing you're saying is just you believe that someone could have like this

00:30:49   lifelong interest in this thing.

00:30:51   And yes, I mean, that's true.

00:30:52   But an interest in the thing and like a deeper knowledge of the thing are entirely different.

00:30:56   I mean, I don't care if someone hasn't done UI design their whole life.

00:31:00   I mean, I, I mean, I got into that when I was a kid, but I'm not deeply, I was not designing

00:31:06   old, old stuff.

00:31:07   Right.

00:31:08   So, but I, but I know about it.

00:31:10   I mean, I, I never used system seven or anything, but that doesn't mean that I, I'm not aware

00:31:15   of these things.

00:31:16   So I, I guess, I don't know.

00:31:17   You're a child, Louie.

00:31:19   Just a child.

00:31:20   I know.

00:31:20   But I just, but I, I, I really feel that, that, that's, that some people, maybe Ellen

00:31:26   and I, I don't know, but, but some people that were designing stuff for modern, modern

00:31:30   Mac OS, we're not familiar with, it's not the mistakes, but the lessons we learned along

00:31:36   the way.

00:31:36   We learned so much over the years and to see some of those lessons kind of be undone and

00:31:41   then have to be relearned again.

00:31:43   I'm just like, what are we doing here?

00:31:44   I think developers feel it every year.

00:31:46   Right.

00:31:46   So, I mean, there is this kind of, I don't know.

00:31:48   I just want to, I do think what you say is theoretically true, but I think that there

00:31:52   must be like a deep, not just, but it has to be, there has to be a greater knowledge

00:31:57   here.

00:31:57   Yeah.

00:31:58   Yeah.

00:31:58   He, he, if, if some, or somebody else, somebody else who'd spent their life designing for print

00:32:05   magazines or designing motion graphics for movies and TV shows and became, had a lifelong interest

00:32:12   in software user interface design and interviewed for a high level position at a company like

00:32:17   Apple or somebody else who's a leader in the field.

00:32:19   You would still expect that person to be able to come in and wow you with, wow, that's

00:32:24   amazing that you spent your life doing motion graphics for motion pictures.

00:32:27   And you know, all of this stuff about user interface design, and you've got all this really

00:32:31   informed opinions about it.

00:32:33   You can't just come in and be like, yeah, I've always wanted to do it.

00:32:36   Okay.

00:32:36   Yeah.

00:32:37   So this is kind of like a new designer syndrome thing.

00:32:39   And I, there's part of it that I'm kind of curious about, like Alan Dye's earlier years

00:32:43   at Apple, not as like package designers stuff, but like more like UI designer, like when he

00:32:47   was thrust into that world, like where maybe he was interested in, or maybe he was handpicked

00:32:51   to do this for some reason we're not aware of.

00:32:53   But like there, there is this new designer problem where like you, you kind of want to come in and

00:32:58   you want to fuck everything up.

00:32:59   And I don't, I don't mean it like in a negative way necessarily.

00:33:01   I just mean like, you want to redo everything you want to, you want to redesign something

00:33:05   you want to touch something up.

00:33:06   You want to like, it's not like a leave your mark thing.

00:33:08   It's like, you just want to like have your perspective, like reflected in the thing that

00:33:12   you're working on.

00:33:12   I mean, like I did this at Apple, I did this at square.

00:33:15   I am not immune to this.

00:33:16   I do this myself, but I think there's like this thing that I've, I've learned.

00:33:21   And I think other designers have learned, which is when that feeling arises, like it's good

00:33:24   to like, just sit with it for a little bit before you go and start changing everything.

00:33:30   And I'm, I'm kind of curious if Alan Dye had any period of time where that happened

00:33:34   for him, where it was just like, all right, before I go and change anything, maybe I should

00:33:37   like first listen to people.

00:33:39   I don't think so.

00:33:39   Try to understand this.

00:33:40   Right.

00:33:41   I know.

00:33:41   I know.

00:33:41   And that's kind of like the crux of it for me, I think.

00:33:44   I don't think there was like a deep, long interest.

00:33:46   Maybe there was a long interest of it, but there wasn't a deep knowledge.

00:33:49   There wasn't necessarily like a lot of advisement.

00:33:51   He wasn't listening to advisors or something like, or, or like he didn't try to understand

00:33:55   it before he went and did stuff.

00:33:57   You know what I mean?

00:33:58   So, so then we ended up making mistakes all over again.

00:34:01   Yeah.

00:34:01   The, the best, one of the best little back and forth is a direct comparison, which I think

00:34:07   is totally fair.

00:34:08   And then a little bit of inside information that I got from somebody who used to work

00:34:13   at Apple until a couple of years ago.

00:34:14   And this person didn't say to me, I left because I couldn't get along with Alan Dye and hated

00:34:18   his team, but frustration with them and their inability to, to just, just not that they disagreed,

00:34:27   but it's like, you're talking on different levels, but I compared Alan Dye's introduction of liquid

00:34:32   glass on camera for the keynote last year.

00:34:36   And the words he used with Steve jobs, his introduction of Aqua back in 2001 or whatever year it was at

00:34:44   Mac world.

00:34:45   And the difference in the language they used was just so dramatic that the Alan Dye thing

00:34:50   was like, Oh, just a bunch of bullshit.

00:34:52   Just our, our ideas of openness and, and it expresses the integrity of the materials and

00:34:59   all this bullshit.

00:35:00   And Steve jobs spoke about Aqua in two ways.

00:35:03   One, he literally said, I, it looks so cool.

00:35:06   You want to lick it or something like that, which was true that it looked like candy, but

00:35:10   then he also on stage at Mac world expo used the phrase, the key window, which is like UI design

00:35:18   lingo for the, the window that has input focus, like which window when you hit command W closes,

00:35:24   that's the key window.

00:35:26   And that he was talking about the fact that the Aqua controls made emphasize the difference

00:35:32   between a foreground window and the front most window, like the window, the buttons and the

00:35:37   controls were colorful in the front most window and they went clear in the background.

00:35:41   And he used the phrase key window.

00:35:43   And this friend of mine who left Apple was said something to the effect of the, when I posted

00:35:48   that was like, I can't put, you know, I'm not surprised, but I, it really struck me that

00:35:52   to hear Steve jobs, use a phrase that I use in my work all the time, like key window.

00:35:57   And when I would talk to Alan die and his team, I would purposefully avoid using words like that

00:36:04   because I learned very quickly that when I did, I could see their eyes glaze over like a blah,

00:36:09   blah, blah, blah, blah, blah.

00:36:10   It's like the old far side cartoon about what does a dog hear?

00:36:14   And it's like, you know, this is like a dog owner who's like, oh, I got, I can't believe

00:36:18   you pissed all over the carpet.

00:36:20   I guess the far side didn't use pissed.

00:36:21   Rufus, you're a bad dog.

00:36:24   Don't ever do that again, Rufus.

00:36:25   And what does the dog actually hear?

00:36:27   Blah, blah, blah, Rufus, blah, blah, blah, blah, Rufus.

00:36:30   That's it.

00:36:30   Right.

00:36:30   That's what Alan die and his team heard when people were talking about key windows and

00:36:34   controls that don't show which window has the input focus.

00:36:37   And that's how we wound up with things like split screen and the iPad where you couldn't

00:36:42   tell which side of the goddamn iPad had input focus.

00:36:46   Yes.

00:36:47   You could not tell.

00:36:47   I know we talked about that.

00:36:50   I think at the time you and I, where it's like, there was like, like older black and white

00:36:55   only versions of Mac OS could differentiate between the window based on like the window

00:36:59   texture.

00:36:59   And it was like, we only had two colors and we were able to differentiate, but yeah, side

00:37:04   by side iPad, it was hard to tell what was in focus.

00:37:07   But even if you look at the original, like 2001, like Cheetah, you know, original release

00:37:12   of like OS 10, like it wasn't just the Aqua controls, the like the red, yellow, green that

00:37:16   were like dimensional and colorful.

00:37:18   You know, remember like the actual title bar was opaque, but for the non active windows,

00:37:24   they were like slightly translucent.

00:37:26   So you could see the desktop picture, sorry, desktop picture behind it.

00:37:30   Yeah.

00:37:30   Yeah.

00:37:30   So like there, there was like, there was a multiple levels of reinforcement there about

00:37:34   what it was.

00:37:35   And not to mention, of course, like the menu bar said the app's name that was currently

00:37:39   in focus.

00:37:40   Right.

00:37:40   Right.

00:37:41   So like when, when iPad that didn't have like necessarily menu bar stuff, I mean, like, I

00:37:46   think that like, that really hurt it.

00:37:47   Yeah.

00:37:48   There were multiple visual cues and they all, it wasn't like one thing or the other.

00:37:54   It wasn't just the app's name in the menu bar and it wasn't just the red, yellow, and

00:37:59   green buttons.

00:37:59   And it wasn't just whether the stripes were more prominent than in the foreground or background.

00:38:05   It was all of those things together.

00:38:08   And it created a windowing system where there was this emphasis and the people involved with

00:38:14   it all the way up to Steve Jobs knew and embraced the lingo about things like the key

00:38:19   window and, and stuff like that.

00:38:21   And clearly that didn't just get lost.

00:38:25   It got blown away at some point, even though the institutional knowledge wasn't gone.

00:38:30   And that there are people like Steve LeMay who clearly know all of these things and had

00:38:35   been losing battles here and there.

00:38:39   Not all of them.

00:38:39   Right.

00:38:40   Which is why nothing was the worst, you know, and arguably, and it's one of the worst things

00:38:46   that one of the, you know, like how did this happen is that I still think you could say,

00:38:51   certainly with iOS on the phone, that I would argue that not just that I prefer it personally,

00:38:58   but that I could really make the case that it is just a better designed design system than Android

00:39:03   or any of the custom Android flavors that Samsung and other high level makers make for the phone.

00:39:10   And I would definitely argue even goddamn Tahoe, macOS 26 Tahoe, the worst user interface on any macOS version ever,

00:39:19   ever, all the way back to system one in 1984 is a better user interface than any version of Microsoft Windows ever.

00:39:28   Now there are aspects of versions of Windows that I would say, oh, that part of Windows like 95 or NT or something like that,

00:39:36   like the clarity of the front most, the key window or something like that.

00:39:41   Look at that.

00:39:41   Even goddamn Windows 95 had better blank than Tahoe.

00:39:46   Right, right.

00:39:47   But overall as a design system, I would still take macOS Tahoe without question.

00:39:51   I'm recording to you right now using a machine here in my little podcast basement that's running Tahoe.

00:39:57   I'm looking at it and there are things that make me queasy, but it's still better.

00:40:01   It's not horrible.

00:40:01   And that's the thing that's the worst.

00:40:03   That's where I think, how did this happen above Alan Dye's head?

00:40:07   Where I think that people like Jaws and Federighi and whoever else is up at that level,

00:40:13   all the way up to Tim Cook could honestly look around and say, well, our UI design is still better than any other company out there.

00:40:20   So what's the frigging problem?

00:40:22   But the margin is different, I think.

00:40:24   I think that at the, yeah, how do I say this?

00:40:28   It always felt like years and years ago, it always kind of felt to me that the gap between something like macOS and Windows was pretty significant.

00:40:37   And I think it has narrowed.

00:40:39   I think it has narrowed.

00:40:40   I mean, I still think that what you're saying is true, that modern macOS, I would still take it over like other platforms.

00:40:46   Modern iOS, I would take it over other platforms.

00:40:48   But I think that the gap has narrowed.

00:40:51   And it used to be Apple was so ahead in a bunch of these areas, specifically like UI design.

00:40:56   And I think it slid partially because maybe someone didn't quite understand all the lessons that were already learned.

00:41:04   Yeah.

00:41:05   Oh, I think that's the fundamental crux of it.

00:41:08   Let's come back to it.

00:41:09   Let me take a break here and thank our first sponsor of the show.

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00:42:14   Just take out all the vowels.

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00:44:25   What did I say we were going to come back to?

00:44:28   Now I've forgotten.

00:44:29   Oh, I know what it is.

00:44:31   But forgetting the things that have happened before.

00:44:34   Yes.

00:44:36   I think one of the other ways that Apple lost its way in user interface design and the reason why it bottomed out, I really do believe this.

00:44:48   I'm excited.

00:44:49   We'll get to the optimism with Golden Gate.

00:44:51   I think we'll turn this conversation into that.

00:44:54   But the reason I think Mac OS 26 Tahoe is the bottoming out isn't just – and I thought this at first too.

00:45:02   Well, of course iPhone comes first because iPhone's the biggest, most popular – it's the biggest platform in every way.

00:45:09   It's got the most users.

00:45:10   It makes the most money for the company.

00:45:13   Everybody – of course iPhone comes first.

00:45:17   There's no argument about it.

00:45:18   And maybe 10 years ago, like certainly when iOS 7 happened, it was iPhone first and then iPad the year later and then macOS got an iOS 7 flavored UI design like two years later.

00:45:31   It would be like let's do iPhone first and then we'll do other devices after that.

00:45:37   And Apple has gotten under Craig Federighi to a, hey, we do all of these things at the same time now.

00:45:45   And that's the whole point of the changing the version numbers to the year is every year there's going to be a new version of each operating system and we're going to do things like this.

00:45:55   And I think it was easy to think, well, something as major as the rethinking of the whole user interface as liquid glass, nobody could do it across all of the platforms in one fell swoop, even Apple at their best.

00:46:13   But if they're going to say even the Mac gets an update with this look the same year as iOS, of course it's kind of half-assed because they put all of the effort into the iPhone first and then the iPad kind of inherits that by being just a big iPhone in a lot of ways second.

00:46:32   And the Mac is more complicated and didn't get as much attention and so of course it's worse.

00:46:39   And I think there's some truth to that.

00:46:41   Yeah, there was like a little backseat situation at the time.

00:46:44   It was just like Mac OS did take the design backseat.

00:46:48   Yeah, but I think a bigger, and it's not unrelated, but I think a bigger reason is that it doesn't really matter that the iPhone is more popular and makes more money, even though it does from Apple's, there's a, certainly from Tim Cook's perspective, that matters and it gets more attention.

00:47:07   But even if the Mac were the bigger business and the Mac generated more money and the iPhone in some hypothetical alternate world where human nature would have to be different, but where people are less interested in a cell phone than they are in laptops and laptops are the more popular thing.

00:47:27   God, that would kind of would, and I feel like that species would be a better species than us.

00:47:34   We're obviously weak, we're weak that we can't resist these goddamn computers in our pockets.

00:47:40   But the real difference is, and the more important difference, is that a desktop graphical user interface like Mac OS or Windows is more complex and complicated than a phone interface where it's one screen at a time and you don't have overlapping windows.

00:47:58   There is no, so distinctions like key windows get lost on iOS because there is only one key window at a time.

00:48:05   And then you start thinking like, yeah, but then there's like popovers and popovers to me on iOS have often looked bad, right?

00:48:12   And it's because it's not, especially in the iOS 7 later era, in the old days, like iOS 6, if there was a layering, it looked pretty cool and you could tell where the layers are.

00:48:24   And maybe there was never any confusion, but there have been years where like the way a popover looks is so white on a white background.

00:48:32   Yeah, it was a huge contrast problem.

00:48:34   We didn't have enough shadow.

00:48:36   Well, because we weren't using all the tools we had accessible to us, right?

00:48:39   You're talking about like that pre iOS 7 situation.

00:48:41   There was like this kind of translucent border.

00:48:44   There was like a heavier shadow.

00:48:46   There was like a blue like header for the popover and it had a little gloss treatment.

00:48:50   There was like this clearly defined spot that was the popover, whereas I think all of the stuff in iOS 7 and then it kind of like, I mean, it got better over time, but it started with iOS 7 for it's like all of that stuff had significantly less contrast that the text was way too light, right?

00:49:06   They went so far in one direction that they reduced all of the distinction by reducing all of the tools we had available to us to differentiate.

00:49:16   Yep, I totally agree.

00:49:18   And so when they lost their way even with iOS, with layering and texture and using tools, just basic design concepts like borders and textures and the fake 3D depth and transparency and shadow to emphasize the difference in layering as opposed to de-emphasize it.

00:49:40   If that happened even on the phone, of course, the Mac suffered even more where there are more layers because there's windows that overlap with each other and in each window is all the layered complexity of a single screen on iOS, right?

00:49:57   Right, right.

00:49:58   And so it's just more complicated.

00:50:00   You do more things.

00:50:01   You're capable of more things.

00:50:02   I mean, there are people who I know and it's such a different – whatever their communication and computing needs are so different than mine, I appreciate it and I think it really speaks to the utility of an iPhone.

00:50:19   But I can't imagine being the sort of person for whom the iPhone is my main computer for work.

00:50:24   No, I can't imagine that either.

00:50:26   I mean, I've got to be honest with you, John.

00:50:28   Like I opened up Numbers yesterday on my phone just like maybe for the first time in my life.

00:50:34   Like I opened it up and I was like – and I opened like a spreadsheet that's stored in iCloud, right?

00:50:39   So like it was great because I can use the same spreadsheet that I've already been working with on my Mac and I went to check on some data and I actually went to go check – like to edit it and it took me an embarrassing amount of time just to find a button that would actually let me edit the table.

00:50:55   Because on Mac OS, right, you click on the table and you're able to edit it immediately by interacting with it.

00:51:02   But on the phone, I think they're doing like this thing where they're trying to prevent you from accidentally editing the table just by like scrolling or something.

00:51:09   I don't know because your touch interface – like we have hover and click on Mac OS, but we don't really have a hover state like on iOS.

00:51:17   So there's no way to know if I'm intentionally interacting to edit or whatever.

00:51:20   Anyway, there's an edit button, an explicit edit button like on iOS.

00:51:24   And it's interesting is like kind of like the way that you're saying like Mac OS is like inherently more complicated.

00:51:30   There's a lot of like formatting stuff that I'm sure is possible on iOS in some way like with Numbers.

00:51:36   But like it's very clear that like I could not make that spreadsheet on my iOS-like device.

00:51:42   There's no way I would want to make it.

00:51:43   I could edit it, sure.

00:51:45   But like I can't imagine it being like my primary device for work.

00:51:48   I don't know how people could do that.

00:51:50   Yeah.

00:51:50   Well, if all you really do is talk on the phone and send text messages.

00:51:55   Send emails.

00:51:55   Yeah.

00:51:56   Then it could – yeah, sure.

00:51:59   I'm sure that's a lot of executives' lives like across different companies, right?

00:52:04   It's like that's the kind of work that they do is like that, yeah.

00:52:07   Yeah.

00:52:08   People who travel a lot.

00:52:09   I know like real estate agent type people who are like showing buildings and they're just on their feet and they're talking to people and sending text messages and they're taking pictures.

00:52:18   And they can do all this stuff on their phone and it's kind of amazing that there are so many people who really can but I can't.

00:52:24   It feels to me like I'm trying to see the whole world by looking through a drinking straw.

00:52:30   Like it's – yeah, no, it is like that.

00:52:32   I mean like macOS has so much more complexity for all of its apps but it also has apps that iOS could never have anyway.

00:52:39   So if you need that app, as many times as Adobe has tried to put Photoshop on an iPad, I'm like, I can't take that seriously.

00:52:45   I can't do that.

00:52:47   I'm sorry.

00:52:47   A spreadsheet is such an interesting example too because there are things – there are things you don't even think about using a spreadsheet.

00:52:54   And I'm not like a huge spreadsheet jockey but I have a couple of spreadsheets I use all the time.

00:52:59   I keep the Daring Fireballs weekly sponsorships in a numbers spreadsheet and have for, I don't know, like 15, 20 years.

00:53:07   I don't know, a long time.

00:53:08   And every once in a while I'll be like out of the house and I need to check on who is next week's sponsor.

00:53:13   And I'll open up that spreadsheet in numbers on the phone and I'm like scroll, scroll, scroll, scroll.

00:53:20   And it's like, oh, my God, I can't believe – I'm glad I can access it on the phone but I would never, ever use it as my main interface.

00:53:26   But think about things you can do in a spreadsheet that all spreadsheets back to the dawn of time.

00:53:31   You can like click the mouse on a cell and drag down and now you're selecting multiple cells.

00:53:37   Or you can like double click in a cell and now you're selecting text in that cell.

00:53:43   Well, and the screen real estate limits you too, right?

00:53:46   Sorry.

00:53:48   Go ahead.

00:53:48   Yeah.

00:53:48   Well, let's say I spelled Louie wrong.

00:53:50   I spelled it L-E-W-I-E.

00:53:52   And I'm like, oh, that's not how Louie –

00:53:54   That's obviously the wrong way to spell it.

00:53:55   Right.

00:53:56   That's the wrong way to spell it.

00:53:57   Or if you spelled John without the H.

00:54:00   And it's in a spreadsheet cell.

00:54:03   How do you correct that?

00:54:05   How do you not – I don't want to select multiple cells.

00:54:07   I want to drag to select just the vowels in the middle of Louie.

00:54:11   Yeah.

00:54:12   We've kind of like – yeah.

00:54:13   On iOS, like there's like a flattened level of like kind of interactions that you're allowed to have.

00:54:18   Whereas like you're more versatile when you're on the Mac.

00:54:20   You've got like all your fingers on keyboards.

00:54:22   You've got like your mouse.

00:54:23   You've got like multiple types of clicking.

00:54:24   You've got hovering, right?

00:54:26   You've got all of these available input methods.

00:54:28   But like on the phone, you really just have your finger like –

00:54:31   Right.

00:54:31   But if I misspelled your first name in a cell in a spreadsheet, I wouldn't even have to think about how to select the text to change it.

00:54:39   I would – by the time I even thought about it, the cursor would be there.

00:54:43   You mean on macOS.

00:54:43   On macOS.

00:54:45   And I'd already be doing it.

00:54:46   Yeah, of course.

00:54:46   On the phone, I would feel like now I have to somehow perform surgery with my hands in mittens.

00:54:54   Yeah, you're trying to be super careful.

00:54:57   You're trying to make sure you click in the cell.

00:54:58   Then you have to – then you're trying to select the text and you don't want to scroll the view while you're selecting the text.

00:55:03   I mean, yeah, no.

00:55:04   And I might literally think, why don't I just make a note to myself to fix this when I get back to my Mac?

00:55:09   Yeah, right, right, right.

00:55:09   Just send a message to yourself to fix it.

00:55:11   But where I'm going with this is when the iPhone was created, it was created by Forstall – at least on the software side.

00:55:19   The whole team was a bunch of people who'd come from macOS 10.

00:55:23   I don't think there was a single person involved who didn't come from macOS 10.

00:55:29   Whether they were designers or just engineers, they'd all been working on the Mac.

00:55:34   But they had the good taste to not do – I know this sounds like a joke, but if you never saw it.

00:55:41   But the original version of Windows – I think they called it Windows Phone.

00:55:45   I don't know.

00:55:46   But the – or Mobile Windows – Windows Mobile.

00:55:50   Windows Mobile.

00:55:50   It had a start menu just like Windows 95.

00:55:55   And it was like they just ported Windows 95 to fit on a two-inch phone screen.

00:56:00   Well, the same was true – the same was true with like – do you remember like Windows tablet PCs like way back in the day, like 2001, 2002, like era sort of stuff?

00:56:08   It was the same way that like tablet PCs like were running Windows.

00:56:12   They were running like proper Windows like with – like you had like a stylus to go around and click on the start button that was there.

00:56:19   And it was the same thing.

00:56:20   It's like they could only think about adapting what they had.

00:56:22   And yeah, iPhone never did that, did they?

00:56:24   Right.

00:56:24   And they sort of – instead of starting with all of Mac OS X and sort of taking things out here and there, clearly what they did to create the original iPhone software interface is start with a blank slate and start adding stuff back.

00:56:39   Well, we obviously need text controls.

00:56:42   We obviously need buttons, right?

00:56:44   We need tap buttons.

00:56:45   How are we going to do this?

00:56:47   And they built it back up and they ended up shipping a thing that didn't even have cut, copy, and paste until version 3, right?

00:56:55   There was no way to copy text for two years of the iPhone.

00:56:59   And trust me, I was like trying to do some blogging and stuff from my iPhone at the time.

00:57:04   And I was like, oh.

00:57:05   And I knew they were going to get to it sooner rather than later.

00:57:07   I mean it was –

00:57:08   Of course.

00:57:08   But it's one thing or the other.

00:57:10   And I didn't get super mad about it because if you added all of Mac OS X to the iPhone from the start and just did the least amount possible to make it fit on the three-and-a-half-inch screen and try to make some of the controls big enough to be tappable, it would have been horrible and fiddly.

00:57:27   And it would not have been the hit that it was.

00:57:30   But the iOS interface was always designed, though, by people who had this background in the more complex system, Mac OS X.

00:57:39   Right, right.

00:57:40   They were distilling it down to essentials.

00:57:43   But I think actually Steve outlined the rough strategy for that like pretty – in the iPhone introduction video, I probably don't remember exactly what he said.

00:57:53   But it was like – you remember the way he introduced it was he said, iPhone runs OS X.

00:57:59   And at the time, I think every nerd was like thinking that was like a crazy, fun, wild thing to think about because their brains were probably thinking, oh my god, there's like a dock, there's a desktop.

00:58:07   And it's like that's not what happened.

00:58:08   I mean there is a dock.

00:58:09   But it's not the same kind of dock, right?

00:58:11   It doesn't have the same rules.

00:58:12   Is there a hidden way I can run real Photoshop?

00:58:15   Right, right.

00:58:16   But what Steve meant and what he clarified a little bit later, right, was like that Mac OS X had all the technologies they needed, right?

00:58:26   And so it was more about it runs that same – it forked to the OS in a way that we could use all the same technologies we already built to stuff we had under the hood.

00:58:36   But we could build new UI explicitly for the phone rather than start with the interface.

00:58:42   And it was – but it was all made by people who knew those principles.

00:58:47   And they knew everything that was missing, everything that was imprecise about iOS, they were well aware of and did it deliberately.

00:58:57   And what happened as the iPhone became preeminent and mobile computing became preeminent and these post-iOS 7 – whatever you think of iOS 7, it clearly obliterated the entire – not just the way phones' interfaces were designed.

00:59:19   All software was designed.

00:59:21   And websites, everything.

00:59:23   I mean, we're still – I mean, how many years ago was that?

00:59:27   It's at least 15 years, 11 years, 12 – I don't know.

00:59:31   But all these years later, everything still – basically, everything from websites to desktop apps to Windows to the way even Linux and stuff looks is all downwind of the radical change Johnny Ive and his team posed on iOS 7.

00:59:48   But something happened in the intervening years, though, where that became the primary way that some designers looked at software, was starting with the phone and mobile.

01:00:00   And I think that's true of Alan Dye and his team.

01:00:03   And then that's all – they had only this limited, primitive, conceptual attitude towards user interface design and then tried to bring that to the Mac, which demands precision and all of these other concepts.

01:00:20   And –

01:00:22   This is exemplified perfectly in system preferences, right?

01:00:24   System settings, sorry.

01:00:25   Yeah.

01:00:25   Like, it's clearly like this thing that was iOS first and then when they moved it – when they moved that design over to Mac OS, it was like absolutely not any better, right?

01:00:35   It was like in every measurable way, it was like harder to use.

01:00:40   And it's the list on the left isn't even alphabetical.

01:00:44   There's no way to – so all the spatial awareness that you had done like on a 2D axis, like X and Y, like that you could understand.

01:00:52   You had like bigger icons, you could dive into a category and kind of forget the rest, right?

01:00:56   Suddenly you were like seeing like this source list that was way too long.

01:01:00   I mean the system settings source list is like obnoxiously long and there's categories within categories and like it's kind of – I think there's a reason that like the search field has become like the main criticism for that, right?

01:01:12   It's like if it doesn't work, then actually you fundamentally failed because people rely on that search field because the source list is obnoxiously like hard to manage, right?

01:01:21   But that is like a perfect example I think of the iOS first thinking that came over to Mac OS and it's like, man, you don't get it.

01:01:28   Mac OS actually has to be different in this way.

01:01:30   Like I understand like a 2D axis, like just only up and down makes sense like on iPhone because we don't want to have – we already have a grid of icons that's on the home screen, right?

01:01:40   So we don't need another grid of icons.

01:01:41   It's obviously easier to implement, right?

01:01:43   It's simpler.

01:01:43   Yeah.

01:01:44   But it's so much has been lost.

01:01:46   I have not revisited that.

01:01:48   I've been meaning to the whole system settings thing.

01:01:51   And I don't think – again, it is sort of emblematic of it.

01:01:54   The new system settings in Mac OS, which we've been with for at least four or five years now I think, it's not a disaster, but it's worse in every way than what came before it.

01:02:04   And one of the things that's lost is the fact that in the old system preferences, each pref panel really was technically – they were apps.

01:02:14   They were just apps that instead of having the .app bundle name, they had the –

01:02:18   Yeah, pref pane or whatever.

01:02:19   Pref pane.

01:02:19   And you could – if I walked over to your desk and you happened to be in system preferences, as soon as I got to your desk, I'd know, oh, you're in the Wi-Fi preference panel.

01:02:32   Why?

01:02:32   What's wrong with the Wi-Fi?

01:02:33   Because it looked – it had a look that was like, oh, that's the Wi-Fi panel.

01:02:37   You're in the mouse or trackpad control panel, and it just had a look that was as distinctive as like a really good personal app.

01:02:47   You knew which pref panel you're in.

01:02:48   Whereas all of the pref panels now just look like a series of white rows with the green – or the blue, I guess it is, the blue switch on the right side.

01:02:58   And it's like you're in the severance office, and it's – of course, every hallway looks the same, and every door looks the same, and every room looks the same.

01:03:10   So what room are you in?

01:03:11   I don't know.

01:03:12   They all look the frigging same.

01:03:13   They're all – how am I supposed to know?

01:03:15   This is all an effort in general to kind of make everything look the same intentionally for familiarity.

01:03:22   But what it does is it robs every app, every pref painter, whatever, of its distinction to know one thing from the other.

01:03:29   I mean, we don't need to talk about GarageBand, but GarageBand on macOS having – you know what I mean?

01:03:33   Like the little wood panel on the side and the darker interface and even Aperture from days of your Aperture was like a fully graphite interface, not just the controls or whatever, not just the window controls, but like the toolbar.

01:03:44   Everything was like a graphite interface.

01:03:45   But both of these apps could exist simultaneously, and you understood they were on the same platform because they shared some sensibility to them, but they looked entirely different and made you feel like you were just operating in a different tool.

01:03:55   You are, right?

01:03:57   But if every tool starts to look the same, then I guess even though things feel more familiar, I actually understand less, if that makes sense.

01:04:06   I don't really know the difference between one thing and another thing like when they all look the same, right?

01:04:11   But to go back to the thing you said, you said like maybe Alan Dye and his team like were designing like iOS first, and so when they were bringing those things over to macOS, I will say there was like this early moment, I think it was like with the original iPad.

01:04:25   I was working at the Icon Factory at the time, and we were designing Twitterific, and one of the things that was totally eye-opening was seeing how we needed to make an iPhone version, an iPad version, and a macOS version of the same app.

01:04:39   I mean, it was like the first time we had like truly universal app across multiple platforms, right?

01:04:43   I will say that the iPhone existing in its way, like being like mostly a hierarchical list of panes you navigate from, super helped us design what should have been the macOS app.

01:04:57   And I don't think it's impossible to go that route where you start with iPhone or at least factor it into your equation, but when macOS apps are so complex, and we're talking about apps like Final Cut, I mean, come on, no one's going to ever do that on a phone, even if they had it, right?

01:05:12   It's like, that's not a task for a phone.

01:05:14   I don't know why there's iMovie for iPhone.

01:05:16   I'm sorry, I don't understand.

01:05:17   Actually, that's four.

01:05:18   But for certain complicated tasks, right, where there is a need to have a bunch of UI, I actually, like I said this last year too, I think there's a need to see UI and have it be clear and distinctive for what it is.

01:05:30   So I think that starting with iOS in that way, I think can really be like detrimental to your app, right?

01:05:37   It can solve hierarchical problems.

01:05:40   It can help you solve flow problems.

01:05:42   But like, I think these are different platforms with different needs for user interfaces, and you can't treat one like it can be just simply ported to the other.

01:05:51   Yeah, so that brings us to this year, and I am in such a better mood about the state of Apple's UI this year than I was a year ago when you were on the show, Louis, because I do think it's almost every single UI change in iOS 27, and especially macOS 27 Golden Gate, compared to the 26 versions, is for the better.

01:06:16   And is it enough?

01:06:18   Does it address all of my complaints?

01:06:20   Definitely not, because it's starting, especially on the Mac, starting from such a problematic place.

01:06:26   But every change is for the better, and it's specifically with just basic—

01:06:31   I mean, the bar was so low, John.

01:06:33   Yeah, but it's not just like style.

01:06:36   It is—and it's about the fundamental principles of design.

01:06:42   We got our sidebar fixed.

01:06:43   Yeah.

01:06:44   Right?

01:06:45   I mean, that is a fundamental thing that I think was, like, absolutely a misinterpretation of that UI element.

01:06:51   I don't think it should have ever been floating.

01:06:53   It should have never been, like, this separate thing.

01:06:55   It makes more sense if it's fully, like, fully edge-to-edge there, right?

01:07:00   Yeah.

01:07:00   But, yeah.

01:07:03   I mean, we get those things, and that's not necessarily just a style thing.

01:07:06   I think that's a clarity thing.

01:07:07   I think that's a UI thing.

01:07:09   Are you—nobody else—I mentioned it a couple weeks ago on Daring Fireball, and it's one of those things that was so low on my list for Tahoe.

01:07:15   because I had other complaints that I didn't, but I'm still—I'm bummed that one thing Golden Gate doesn't address is that when you click on a menu in the Mac menu bar, like the view menu or the edit menu, it still is like a capsule-shaped highlight of the menu name, like file or edit, and not a round rect.

01:07:37   It just doesn't—and the way that it's disconnected from the menu that shows up beneath it, it makes no sense to me.

01:07:44   The menu name should definitely be connected physically to the menu because that's—

01:07:51   You know, I'm glad you bring that up because there was something else I noticed on iOS.

01:07:55   I don't know.

01:07:55   You said—I think you have iOS 27 installed.

01:07:58   But if you go to the keyboard and you tap a key on the keyboard, you no longer get that fly-out shape from the—what is that?

01:08:05   That was like this—those options came from that key.

01:08:10   There was a relationship to it, right?

01:08:12   And it's like now it's just like—it's like a rounded rectangle with a rounded rectangle on top of it.

01:08:17   It's the same thing you're describing with Mac menu bar, right?

01:08:19   Where you're saying there's a relationship from this thing to this thing, but actually the relationship, as indicated, is not there anymore like it used to be.

01:08:26   I've been meaning to write about that one, too.

01:08:28   It is one of the small things I don't like about iOS 27.

01:08:31   It's crazy.

01:08:32   It's—so you hold down like the S—you tap S and you get a big S above it, which tells you—and it's told you since the original iPhone, hey, that's the key that the keyboard thinks your fat finger pressed.

01:08:46   And you can kind of—it's a really clever solution to the problem of your finger covers the button so you can't see the highlight of the actual button.

01:08:56   And in—for some reason that I cannot freaking explain, in iOS 27, those—it's still—you still get a pop-up that tells you—the keyboard thinks you tapped S, but the pop-up isn't connected to the actual S that your fat finger is on.

01:09:11   Why? I don't know.

01:09:13   Why? I have no idea.

01:09:14   No, it drives me absolutely up a wall.

01:09:17   And I remember when I posted about it, there was somebody that was like, oh, it's just a beta.

01:09:21   I was like, you know what? No, I'm sorry.

01:09:22   They've not fixed this in four versions.

01:09:24   This is not—this was a deliberate choice.

01:09:26   They made this choice, and they're standing by it, and I think it's absolutely wrong.

01:09:31   There's just—there's hundreds of little things like that in macOS that go back to the dawn of macOS that please parts of my brain to no end because they are connected or that they make sense in the world of macOS.

01:09:45   That you click the file menu, and a menu drops down underneath the word file, and the word file gets a highlight because you've clicked it, and it's showing the file menu, and then the menu shows underneath.

01:09:59   And that menu that shows underneath should be connected to the word file in the menu in the way that, like, when you have a folder, a physical manila paper folder with tabs, the tab is connected to the folder.

01:10:13   It doesn't just magically float above it.

01:10:16   I got another one for you, John.

01:10:18   You wouldn't want it to.

01:10:18   All right.

01:10:19   You're going to make me mad.

01:10:20   Now, when you do a contextual click, like, you right-click on something, like, almost anything in the OS, you get, like, this Ask Siri that's above, like, the first item now, right?

01:10:29   Ah, yeah.

01:10:31   It drives me absolutely nuts.

01:10:33   But the thing that's crazy to me is that, like, forever, forever, John, like, whenever you, like, right-clicked, assuming there was enough space, the first item would be directly to the bottom right of where your cursor currently is.

01:10:45   But now, and that still is true because, like, for example, if you, like, click on a file, like, open is still the first thing, and it's in that same position that it always was.

01:10:52   But now the menu is actually taller to compensate for the fact that they're trying to say, like, ah, we know that your muscle memory is still here, but the muscle memory is a little bit fucked because they actually increase the size of it.

01:11:05   So your brain is trying to understand that now this weird Ask Siri thing that maybe you will never even ever use in your life is suddenly, like, this little tumor that's growing on the top of, like, the menu command.

01:11:17   It's absolutely maddening, man.

01:11:18   Yeah, I have noticed that.

01:11:21   And when I pointed it out to a friend weeks ago, I wondered if that was one of the things they might reconsider over the summer, and it doesn't really seem like they've reconsidered anything over the summer.

01:11:31   I mean, they've fixed bugs and stuff, but, yeah, you described it very well.

01:11:35   Where in macOS 27 now, when you control-click on anything in the OS, and there's now this permanent Ask Siri sort of, it's not a menu item, it's like a text field that you can type, you click on it.

01:11:52   It's kind of like a text field.

01:11:54   Right.

01:11:54   And the idea is, if you click on a file, like, it just says myfile.txt, and you control-click on it and ask Siri, it's like you're providing the file as input to Siri.

01:12:10   You could say to Siri, summarize this text file.

01:12:14   And it knows which text file because you control-clicked on it, and then you type that command.

01:12:20   And they did.

01:12:22   It's sort of like what used to be position one, if that's the top item.

01:12:27   And presumably, and it's true and most good, it's part of the principles of user interface design.

01:12:33   But the most important items are often at the top.

01:12:36   That's why undo is always at the top of the edit menu, right?

01:12:40   It's undo and redo and then cut, copy, paste, because those are, like, the most common edit menu commands.

01:12:46   So they're at the top.

01:12:47   So top, the first position is still the first position, and it's still the command that used to be there in 26 and macOS 18 or 15 or whatever.

01:12:56   It's like they added a new position zero for Siri.

01:13:00   That's exactly, that's the correct way of describing it.

01:13:02   Or, like, position zero or position negative one.

01:13:06   Yeah, no, it's, yeah.

01:13:07   And so it's there.

01:13:09   But it does, what happens, and the friend who, I explained this to a friend who really complained about this because it really was screwing with him.

01:13:16   And he was like, oh.

01:13:18   And I showed, like, last year, this year, a comparison and how, oh, if you just didn't even look and just moved your mouse the same way,

01:13:25   it would still get to the same command.

01:13:27   But he was like, oh, that makes some sense.

01:13:30   But then he was like, but I'm still angry because I look at it and I see the top position and that's, I don't care where it is.

01:13:35   And that's true, right?

01:13:36   That's the problem with the design is we are visual creatures.

01:13:41   Yeah, we're seeing the bounds of that rectangle.

01:13:43   I've remarked about this, I mean, several times with Photoshop, which is its own, like, beast.

01:13:47   But Photoshop, I keep adding all this generative AI bullshit, John, it's pissing me off.

01:13:52   It's like a creative tool and whatever.

01:13:54   Anyway, but that's besides the point.

01:13:55   But they keep adding new menu commands.

01:13:57   And when they add menu commands, they often add it to the top or the bottom instead of somewhere in the middle.

01:14:03   And, like, my muscle memory is close is at the bottom or open is at the top.

01:14:07   You know what I'm saying?

01:14:08   Reveal in Finder is at the top.

01:14:09   But, like, suddenly when it's enabled content credentials as the latest feature, it's like, man, you can't just inject this.

01:14:16   The proper place for this Ask Siri thing, to be honest, if you're going to have it, is maybe five items down or something.

01:14:22   It's not at the end.

01:14:23   It's not at the top.

01:14:24   Right?

01:14:25   It's got to be somewhere there in the middle.

01:14:26   Yeah.

01:14:28   I don't know what the solution is to this.

01:14:30   I have to say that in my tinkering, I've got the Golden Gate installed on a secondary Mac I use.

01:14:37   I have never once used the Siri command in a contextual menu.

01:14:41   And it might just be I need to, oh, because it's not my main Mac.

01:14:46   I'm not developing that habit.

01:14:49   You're not trying to.

01:14:50   But it's like, I don't know if I ever really want that contextual menu for this.

01:14:54   I don't know.

01:14:55   I can't quite understand what I would ever need it for.

01:14:59   I mean, I guess this is for people that don't know where everything is and they're like, oh, I can just ask Siri to do that thing.

01:15:05   But then are those the sort of people who use contextual menus at all?

01:15:09   No, that's a great question, John.

01:15:10   That's a great question.

01:15:11   I mean, like, is the person that doesn't know that Move to Trash is there or something?

01:15:15   Is that person going to, like, type in Move to Trash in the Ask Siri?

01:15:18   I doubt it.

01:15:19   I don't think I'm using contextual menus, to your point.

01:15:21   I don't know who it's for exactly.

01:15:23   Yeah, I kind of feel like it's a nice idea.

01:15:25   I could see trying it.

01:15:27   But I feel like in practice, it's all I've really heard are complaints like yours, that it's just screwing with people's visual muscle memory because it's taken over the top spot.

01:15:38   And I think the sort of people who'd use contextual menus are the sort of people who don't have a problem dragging the file into the Siri window.

01:15:45   That's right.

01:15:46   If they wanted to do it, if it's a file.

01:15:48   And I don't know what else you could contextual, you know, and every other thing you can right click on to ask Siri about, there are other ways to get that thing into Siri.

01:15:59   And I don't think, I don't know, I'll keep an open mind about it.

01:16:04   I don't think it's the worst thing in the world, but I kind of feel like, eh, this is a place they didn't need to put it.

01:16:09   Because I kind of feel like, hey, there are a couple of ways on the Mac to bring up Siri, right?

01:16:15   There's now there's an app, you can click on the dock to get it.

01:16:18   There's command space, right?

01:16:20   They've taken this very convenient keyboard shortcut, right?

01:16:24   So you can always command space to bring it up.

01:16:27   You can, I think you can still put it in a menu bar, but just command space and the dock icon alone are two super prominent ways to do it.

01:16:36   And that's where I go to ask Siri AI questions on Mac OS 27.

01:16:41   I either use command space or I go to the dock menu.

01:16:44   I go there.

01:16:45   I think about it spatially.

01:16:46   I don't need it everywhere, which is what putting it in the context menu is, right?

01:16:51   Right.

01:16:51   Yeah.

01:16:53   So I don't know.

01:16:54   I am.

01:16:54   But it's like, I mean, the thing that I guess, like the reason I brought it up was, you know, you talked about like the relationship of like the menu title to like all of the list of menu items.

01:17:03   And to me, it's like the same thing is happening here.

01:17:06   I feel like there was a relationship of like the cursor to the menu, right?

01:17:10   The contextual menu that happened.

01:17:11   And now it's like, it's weird because when you right click now, it's just like that there's something above your cursor and there never used to be something there before because it always felt like it was coming out of that cursor trajectory.

01:17:22   It's like they've messed with a thing that shouldn't be messed with.

01:17:24   Imagine if they put a Siri prompt field at the top of every window, right?

01:17:30   And it's like, oh, they haven't moved the red, yellow and green buttons.

01:17:34   They've just added something on top of them.

01:17:36   And it's like, do we need it?

01:17:38   How about this one?

01:17:38   How about this one?

01:17:39   What if instead of a Siri icon in the dock, it's actually a Siri field in the dock.

01:17:42   You can type directly in the dock.

01:17:44   Yeah.

01:17:44   Yeah.

01:17:45   I don't think you need all that.

01:17:46   And it's an innovative.

01:17:47   I don't want to piss on trying a new thing.

01:17:50   I just feel like, let's keep the contextual menu simple.

01:17:55   And it's a menu and you select things from it.

01:17:56   You don't need to type into it.

01:17:58   And for the people that really do want it, I really just like knock it down like four spots and I think we'd be fine.

01:18:03   Yeah.

01:18:04   Make it like, yeah, I could see that too where there's like a top.

01:18:07   Why is it right there?

01:18:09   Top four or five items for the most common elements.

01:18:12   And then it gets the secondary spot is where you could ask Siri.

01:18:16   And then everything else in the context menu goes below that.

01:18:19   I could see that too.

01:18:20   It would be better than making it.

01:18:22   I would not even mention it.

01:18:23   I would not even be here talking about it at all if that's where it was.

01:18:27   All right.

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01:22:01   All right, we've got to talk about icons, Louis.

01:22:03   Oh, well, thank God.

01:22:04   You wrote a piece that I love, and I was like, oh, now I've definitely got to get Louis back on the show because you wrote a piece defending, is it fair to say, defending the mandatory squircle?

01:22:15   Presenting alternative arguments.

01:22:17   I don't know.

01:22:18   I don't know if I'm defending it.

01:22:19   I'm just saying it's not all that bad.

01:22:21   And it's, you convinced me.

01:22:24   You did.

01:22:25   The icon, the squircle has never been my biggest.

01:22:28   And I did, a lot of the complaints about it, I did link to.

01:22:34   And there is something that is lost with the custom shapes.

01:22:38   I love the argument that you could just look at the silhouette of the classic numbers where you see these bar charts in 3D or like the podium for Keynote.

01:22:49   You just see it as a black and white silhouette, and you're like, oh, I know what app that is.

01:22:53   That's Keynote.

01:22:54   And now the silhouette for every icon is the exact same shape, the exact same squircle.

01:23:00   But your title for your post was The Shape of Apps, is that it?

01:23:04   That's right, The Shape of Apps.

01:23:06   And it is.

01:23:07   I see the argument that if you see an icon in this shape, what is that icon?

01:23:12   That shape means that's an app.

01:23:14   Yep.

01:23:15   I mean, I think that's what it is.

01:23:18   I think that's what it's been on iPhone for a while.

01:23:22   I mean, I know this shape has literally changed a couple times now in a technical sense.

01:23:26   But a rounded square, in some sense, has been The Shape of Apps for almost 20 years now.

01:23:32   And I think that the other thing your piece really convinced me of, and it was very thoughtful.

01:23:38   I linked to it a couple weeks ago.

01:23:40   I will link to it again in the show notes for this episode.

01:23:43   But the other thing, and you make clear, is focusing just on the mandatory squircle shape is losing the forest for the trees.

01:23:51   There is something wrong with the state of icon design overall, and it's not the shape.

01:23:57   It is the sort of, hey, there's so much artistry that you can do, even if you don't have control over the overall shape.

01:24:06   Within that shape, you can do...

01:24:08   So much, you can do other things that you couldn't do before, right?

01:24:12   Right.

01:24:12   There's new opportunities to be had.

01:24:14   It's no excuse for icons that are indistinguishable and bland and don't look like they were...

01:24:19   That's what I think.

01:24:20   I think that's exactly right.

01:24:22   I think the idea that we can no longer distinguish these, I think, is not a good argument.

01:24:26   I think we can absolutely distinguish these, and I think there's evidence that it can be done.

01:24:30   But I think that what we're seeing, and maybe what some people react to negatively, is that there are a ton of people that are not making maybe good enough efforts to distinguish themselves.

01:24:42   I mean, the classic example is photos in Slack, right?

01:24:45   At a glance, these two icons right next to each other is like, well, whose fault is that?

01:24:48   Well, I don't know, both of them?

01:24:50   But it's not...

01:24:51   Let's just say it.

01:24:53   If these were silhouettes, that would not make this problem any better, right?

01:24:56   It would be the same exact problem.

01:24:58   So it's not that there's an external silhouette or isn't, right?

01:25:02   I mean, the problem is that they are too similar to each other.

01:25:04   So I think there's plenty of opportunities to differentiate.

01:25:08   And I would say the poster child for like, okay, this has got to be...

01:25:14   It's got to get better from here, is the app icons for all of the creator suite from Apple.

01:25:21   And I feel like we can just let it fly because it's Apple, so we don't have to worry about hurting anybody's feelings.

01:25:28   Not that I really worry about hurting anybody at Slack's feelings, but, you know, it's Apple.

01:25:32   So of course we can let it fly.

01:25:34   But some of the icons, none of the icons for Creator Studio are good.

01:25:39   Yeah, they're all okay, aren't they?

01:25:42   Well, they're all suffering from a problem that's one step deep from the squircle.

01:25:46   If every app has a squircle, fine.

01:25:47   And there's good reason to make a family of apps look like they belong to each other.

01:25:53   I totally support that in general endeavor, right?

01:25:56   That's a great idea.

01:25:56   However, there is some, I guess, it's not clear to me why Numbers needs to be like so similar to Final Cut Pro.

01:26:05   I understand that they're in the same creator suite.

01:26:08   I don't understand why they're in the same suite, but they are.

01:26:12   And having the same constraints between the two, constraints that the rest of app icons don't have.

01:26:18   That thing I don't particularly understand.

01:26:19   Because you brought up the Numbers icon from before, right, with its unique silhouette.

01:26:23   And I don't think it was a particularly great icon because it was always in a perspective that matched no other icon on the platform.

01:26:30   I just want to say that.

01:26:32   Beautifully rendered, right?

01:26:33   Beautifully rendered.

01:26:34   But it never matched the perspective of any other app.

01:26:36   And that was like one of that particular icon's downfalls.

01:26:40   But to the other end, you have an app like Final Cut Pro, which I think has always been throughout its entire history, except maybe perhaps Apple Creator Studio.

01:26:49   Every version of Final Cut Pro's icon prior to now was like the exemplary icon for macOS.

01:26:56   It's like, it was always like, oh, that's, it's like, it's like iMovie, but it's more pro.

01:27:01   And it had like these little digital numbers on like the clapboard, right?

01:27:04   But it was still that same clapboard shape at the angle, like for older macOS 10 versions.

01:27:09   But then like when, when we did get more of that kind of like Yosemite, like flavor where the silhouettes, like the unique silhouettes of old macOS 10, but color scheme of iOS, it got like this beautiful little rainbow situation.

01:27:22   It was like this white clapboard.

01:27:23   It looks super Apple, right?

01:27:24   And then I think when, even when we got to like Big Sur, when it was like the icons are outside of the bounce, like the top of the clapboard was, it's like the top of the clapboard was the top cut of, it's like they cut off the top of the thing.

01:27:38   And actually just rotated the squircle upwards.

01:27:40   And it was like really clever.

01:27:42   And every single one of these was exemplary of like how to make a great macOS 10 app icon.

01:27:47   And yeah, the creator suite ones, they're not, they're doing something different with those.

01:27:53   I don't know what that is.

01:27:54   Well, it's not good.

01:27:56   Some of the other stuff that's going on and I, maybe you can understand.

01:28:01   I don't know.

01:28:02   It, it, the other thing, and I guess I, I, I do think maybe part of the squircle mandatory nature plays into this is that the way icons are rendered now is, is complicated in a way that it, it never was before.

01:28:18   It used to just be basically, they were a picture.

01:28:20   And well, I will say they're, they're complicated in different reasons.

01:28:23   I mean, yeah, it is, it was just a picture.

01:28:25   Right.

01:28:26   But icon design was always like having multiple sizes that were all hinted.

01:28:32   Right.

01:28:32   Right.

01:28:32   I mean, you could theoretically have an entirely different icon for every size, right?

01:28:37   128 and 32 by 32 and 16 by 16 and all the two X versions of them, you could have completely different assets.

01:28:44   And so there was like, I'm sure an element of that, that was complicated because a lot of developers were automating that by like automatically scaling down.

01:28:52   Like there are a thousand 24 image to the 16 by 16 without any care to it.

01:28:56   So there was complexity, but in, in, in that rendering, but I think what you're referring to is the liquid glass is like this recipe.

01:29:02   Formula situation.

01:29:03   That's like, let's take, let's take all of these SVG shapes.

01:29:07   Let's take these effects and let's render them on the fly.

01:29:10   And that is happening at all icon sizes for everything.

01:29:13   And early enough in like Mac OS 26, I got to tell you as a person that, you know, I mean, a pair key, we're drawing icons like all day, every day.

01:29:22   And like we were delivering icons to our clients last year, post the announcement, but pre-release and the rendering would differ.

01:29:32   In different areas in the doc was different from in finder because not everyone was getting the memo or something.

01:29:37   Not everyone, like all the rendering was not being done simultaneously.

01:29:40   It was done one way on iOS and another way on Mac OS.

01:29:43   The colors were not the same when it was an image.

01:29:45   It was exactly the same, John.

01:29:47   It could be exactly the same.

01:29:48   And we knew that was going to be the case.

01:29:50   I think they definitely, whatever this rendering pipeline is, it looks much better this year than last year.

01:29:59   It certainly does.

01:30:00   It's sharper.

01:30:02   There's the fact that it's layered.

01:30:05   The fact that this is even going on now, it's like, oh, I can kind of see what Apple is doing here because that's kind of cool.

01:30:11   And I can see the layering and the specular highlights.

01:30:13   Whereas last year, I didn't even realize it was going on.

01:30:17   And it was.

01:30:17   I was just like, these icons all just look flat and blurry.

01:30:20   And I really wouldn't have believed that there were visual effects being applied to them.

01:30:27   There were, but it certainly didn't look like it.

01:30:29   I mean, it's interesting now.

01:30:31   Some of them are so subdued from what they were last year that I would straight up argue that this is more an evolution of the original iOS 7 style than an evolution of yesterday's style.

01:30:41   And I think the visual kind of clarity around specular highlights and stuff, I think, especially for the app icon edges, that was stuff we were trying to do years ago.

01:30:52   Like pre-Liquid Glass, pre-iOS 7, we were trying to apply specular highlights.

01:30:56   And the thing was, like, all of these were always different app to app, right?

01:31:00   Because everyone was kind of hand doing it, just like themselves, like trying to figure out what level of opacity it should be.

01:31:05   And now all of those specular highlights are the same.

01:31:08   And even with all of these different parameters inside of an app icon, at least there is some, I guess, formula, some format everyone has access to.

01:31:16   And just the defaults of them will make them look like they belong with all the other ones.

01:31:20   Yeah.

01:31:21   It has to bother you to some degree.

01:31:23   But the point that, like, you ship an icon that you think looks perfect this year.

01:31:27   And it just comes through the imaging pipeline that's perfect.

01:31:31   Yeah.

01:31:31   And then come next June, when macOS 28 and iOS 28 comes out, that same icon, without you having changed anything, or let's say through Parakeet, an app you delivered to a client and it's out there in the world, it will render differently.

01:31:46   Yes.

01:31:47   It drives me nuts, man.

01:31:48   And this is the thing, like, I'm, this is my, this is my personal issue with it.

01:31:53   Because I understand that this is affecting very few people.

01:31:56   Maybe developers notice and maybe they care.

01:31:59   But, like, I am one of, I think, few people that are just absolutely just horrified at the idea that year after year, Apple could change that formula a little bit or change the definitions of that formula.

01:32:11   Where an icon that I delivered last year looks different this year.

01:32:14   And, and it's like, I already did it.

01:32:17   I already, I contacted one of our clients from last year that I made, like, an original liquid glass icon for.

01:32:22   And I just, I just delivered a new 27 one that just was like, well, if this is how it looks, this is how I think it should look now with that same thing.

01:32:29   Because it's closer to my intent, right?

01:32:31   But, no, it's, yeah, it's, it's, it's a little stumbling block that I feel like developers feel year after year, right?

01:32:37   And we've always felt, I mean, even pre-liquid glass, I mean, if you go look release after release of macOS 10, you'll see the icons do subtly change year after year.

01:32:46   And if developers did the same thing, then they could kind of keep up with it in the same way they did with their software in general.

01:32:52   If you keep updating your app, so it looks and feels like it's the current iOS or the current OS, then it will, it'll feel like it belongs.

01:32:58   But, I mean, I guess now Apple's like, we're doing that for you.

01:33:02   And if you, if you're not on top of it, I mean, then I guess you're just, but here's, here's the part that, that really I'm, I'm struggling to quite understand is an app icon that now I make for iOS 27.

01:33:15   Now, not the old one that is converted to the new style.

01:33:18   That's maybe its own situation I have to deal with.

01:33:21   But if I design an icon now for OS 27 and it gets built for OS 26, I have to now consider that, John.

01:33:29   I have to consider like how that is being rendered on older platforms, even though it's the same exact file being delivered.

01:33:36   And I kind of think it's always been true.

01:33:42   It's just the nature of software that you're never really done or most cases, it's hard to say you're done.

01:33:48   You've got to kind of keep updating for the new technologies in the operating system underneath it, even if you're not adding major features to the app itself.

01:33:58   But I feel like Apple has just sort of reached a new level of presumption about how everybody who makes software for their platforms is constantly, nothing has ever settled in any way in any of it.

01:34:14   We can't just ship it and be done with it anymore.

01:34:17   I mean, to some extent, it's always been true.

01:34:19   It is always been true that you kind of have you never finished, like you said.

01:34:23   But it would be nice if you were more finished.

01:34:25   And maybe this situation where they force it into a squircle, like where you put it on the gray background, like when that happens, I guess we are living in a situation now where that does look a little bit better and more at home.

01:34:38   Like for the apps that are older, that are aging, that are not necessarily being updated.

01:34:43   At least those are looking like they're in line with everything else.

01:34:46   So it is presumptuous from Apple that everyone's constantly maintaining these apps.

01:34:52   But for now, if they don't, then those older apps don't look necessarily out of line.

01:34:58   Right.

01:34:59   And I guess they're not going to reverse it, but it's, I don't know.

01:35:03   It just speaks to me that it's a little bit myopic about the way Apple works internally, where Apple has a team of people working on every different app.

01:35:13   Right.

01:35:14   All the time.

01:35:14   And I know that there's certain smaller apps, especially on the Mac, in the corners of macOS, where it's just one person.

01:35:21   Like that don't get really touched.

01:35:22   Yeah.

01:35:22   Right.

01:35:23   And somebody's responsible for updating the chess app.

01:35:27   Right.

01:35:28   Yeah.

01:35:29   It's like one guy, and he's listening, and he's like, yeah, team.

01:35:33   Ha ha.

01:35:33   Right.

01:35:34   Yeah.

01:35:34   But there is somebody who is responsible for, hey, when we change the look of macOS 28 next year, this is.

01:35:42   We have to do some small things here.

01:35:44   Yeah.

01:35:44   This is what you're going to have to do to update it.

01:35:47   And out in the real world, that's not true.

01:35:51   Yeah.

01:35:52   I mean, yeah.

01:35:53   When you have like indie development companies that have like just seven apps or something, they're not necessarily working on those seven apps all at the same time.

01:36:01   They don't necessarily have the team to support that sort of thing.

01:36:04   They're kind of like shifting their focus to newer releases.

01:36:06   And so by the time they actually get around to like refreshing things, it might be like a year from now.

01:36:11   And by then, Apple will have released a new version.

01:36:14   Right.

01:36:14   And maybe the formula, again, has changed.

01:36:16   And hopefully, you know, I know, you know, if you're indie and you're a small team, there's only so much you can do even in an ideal world.

01:36:22   But a lot of indie developers would like to have a couple of apps going at the same time and maybe come out with new apps once in a while.

01:36:30   And if you have to constantly keep everything in your existing app and redo it and redo the paint every year, you're never going to be able to find the time to move on to make a new thing.

01:36:44   Right.

01:36:44   I think this is exactly the pain that developers feel, that they are constantly just maintaining their app for Apple, for Apple's benefit, not for their users' benefit, but for the benefit of Apple to like keep chugging along on their UI churn, which is silly because I think all of these individual companies have their own aspirations, right?

01:37:02   They're the only thing that they want to focus on and because they constantly, and it's real money, John.

01:37:06   I mean, it's not just like the amount of time that they have to spend engineering that app.

01:37:10   I mean, like if people need a new app icon, I mean, they do have to spend money on that probably.

01:37:15   And when they, and it's like, if that becomes an every year expense for them, I'm sure some people are like, hmm, do I want this thing or do I want a new icon?

01:37:23   They're constantly comparing everything against that.

01:37:25   And I think that just doesn't work for Apple's benefit, but maybe that's why Apple did what they did.

01:37:31   Like with last year's release, like putting it all in a squircle is just like saying, we know not everyone will continue updating this.

01:37:37   So let's try to make something that works backwards and forwards from now on.

01:37:41   All right.

01:37:41   I got one more complaint for you.

01:37:43   One thing I do not like, I do not like the visual interface to Siri when you, not the app, but when you hold the side button on the phone or do command space on the app.

01:37:54   Oh, that little blobby thing that comes down from the dynamic island that's like that black translucent inky sort of situation.

01:38:01   Yeah.

01:38:02   Yeah.

01:38:02   I don't like it.

01:38:03   And I've tried to get, I've tried to love it after a month or six weeks or however long it's been.

01:38:09   And it's, it's not doing it for me.

01:38:11   It's funny to me that like every year or two, they just rebrand Siri entirely.

01:38:15   It used to like be this chromatic thing.

01:38:17   Like it was like this pink and green and blue situation.

01:38:20   And I mean, originally Siri was just like that purple microphone situation.

01:38:25   They, they keep doing it.

01:38:26   And I had to look, but I think SF symbols has icons for each generation of Siri, which is so funny to me.

01:38:33   Yeah, yeah, yeah, yeah.

01:38:33   It's like, it's like, cause they, cause they need to be able to reference different versions of Siri.

01:38:37   If you have the AI stuff turned on or not, I guess for previous versions of iOS and macOS.

01:38:42   But man, I just, I gotta be honest with you, John.

01:38:46   I have stopped using Siri for almost everything these days.

01:38:51   I don't, I don't really use it.

01:38:52   I don't, I, I don't even use it to set timers anymore.

01:38:56   I like, I, for, for a long time, the benchmark to me was like, can I at least just set a timer?

01:38:59   That's actually all I want to do.

01:39:01   I'm never like looking for information.

01:39:02   I'm never looking for it to play music.

01:39:04   I am actually faster and more reliable choosing a song from my library manually on my Mac than it is to make sure that it's playing the correct thing when I say it out loud.

01:39:13   So I just kind of gave up on it, you know, but like setting timers, John, I got myself a kitchen timer and I hit a button and it starts.

01:39:20   And that is it.

01:39:21   I actually don't understand what I need Siri for if I'm being completely honest.

01:39:26   So I guess the visual change doesn't bother me because I'm not even looking at it anymore.

01:39:30   Sometimes I use it just to pull down and launch apps, right?

01:39:35   Cause it is also the launcher.

01:39:36   And on Mac OS, I use launch bar for command space.

01:39:41   And so I have my own launcher, but on the phone, you don't get to add a third.

01:39:45   On the phone, you don't get a choice there.

01:39:47   I mean, yeah, I was going to say on the Mac, I'm just using tiny start right now, which is great.

01:39:51   And I love it.

01:39:52   And it's, it's kind of the same thing as I, it's just a specifically an app launcher.

01:39:55   Cause I don't want to search my whole computer.

01:39:58   When I invoke that command, if I want to search different apps, I will go in that app and search that thing.

01:40:03   I don't need this global search solution, but you're right about the pull down thing, but can actually that I don't like on iOS.

01:40:10   iOS now just pulling down, pulls down this whole field from the top of the screen, John, it used to go to the lock screen.

01:40:18   And now I have to go to the top left for that.

01:40:20   That is a muscle memory problem right there.

01:40:21   Yeah.

01:40:22   And it's like, you pull it down and you can kind of see it slowly come down.

01:40:26   But then if you want to make it go away, you would think, well, then you can slowly push it up.

01:40:30   And no, it just, you can flick up to make it go away, but it doesn't animate.

01:40:35   It just sort of disappears.

01:40:37   And I've had problems where I like when I do use Siri and I, and I, and it's searching for something.

01:40:41   Yeah, you can't, you can't easily dismiss it all the time.

01:40:44   I can't, I can't understand how to dismiss it, I guess.

01:40:47   Yeah.

01:40:48   That was another one where after seeing it at WWDC in early June, I thought, well, they'll probably really, really put some attention on that UI over the summer.

01:40:56   And it seems like, no, we may not need to wait till next year.

01:41:00   I don't know.

01:41:01   All right.

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01:43:38   All right, the last topic for the show, and I told you we'd come back to it.

01:43:42   I can't believe I remembered it.

01:43:43   I'm excited.

01:43:44   But the one thing I haven't talked about on the show yet that's in the news is the Apple lawsuit against OpenAI for trade secret infringement.

01:43:53   Yep.

01:43:54   And you used to, and one of the things they're saying is that they were, that the ex-Apple people now at OpenAI were, A, instructing the Apple people to bring parts.

01:44:04   That's wild to me.

01:44:05   It's true.

01:44:05   That's wild.

01:44:07   There was a quote, they didn't say who said it, but that one Apple employee wrote in a message, I didn't even know we were allowed to do that.

01:44:16   And it turns out, of course, they were not allowed to do that.

01:44:19   Of course.

01:44:20   Yeah.

01:44:22   And that they were also giving them instructions on what to do when they gave notice that they were leaving Apple to.

01:44:30   Right.

01:44:31   And this is the sort of thing, that's the sort of aspect of this lawsuit where we, A, we've only heard Apple's side of it yet.

01:44:37   We have still seen nothing other than a PR sentence from OpenAI responding to it.

01:44:43   Which statements have not been great, in my opinion, because the one was like, we have no interest in other companies.

01:44:49   And they did a take two, right?

01:44:51   Yeah.

01:44:52   Yeah.

01:44:53   And like my analogy, it's still, I crack myself up with it, is if I think you stole my wallet and I find a police officer and I think, that guy right there, he stole my wallet.

01:45:03   It's in his pocket.

01:45:04   And you just say, I have no interest in other people's wallets.

01:45:07   Right.

01:45:07   Right.

01:45:08   And that is not saying.

01:45:09   Like, let's be honest.

01:45:11   I think, I am always interested in the trade secrets of all the others.

01:45:16   Of course, of course you would be, right?

01:45:18   If you knew that stuff, that would be great information, right?

01:45:20   There's a reason that that's not okay, right?

01:45:23   So the idea that you're not interested in it, I think it's just like this.

01:45:27   I don't know what argument you're trying to make, but it's not working.

01:45:31   I didn't even think of that.

01:45:33   All I've been thinking of is that the unambiguous way the statement to make is, we did not steal anybody's trade secrets.

01:45:39   We did not do that, right, is the statement, right?

01:45:42   We're not interested in that.

01:45:43   It's like, bullshit.

01:45:44   You make a good point, though, where it's like, and again, I'm not interested in stealing anybody's wallet, but I am curious what Louis Mantia has in his wallet.

01:45:54   I bet you've got some really fun stuff in there, you know, like some really clever cards.

01:45:58   I am curious.

01:45:59   I'm not interested in stealing your wallet, Louis, but I have to admit, I am curious what is in it.

01:46:05   Yeah.

01:46:05   I mean, it's like, well, I don't know if you're a person that ever watched My Cousin Vinny.

01:46:10   It's one of my favorite movies.

01:46:11   Oh, I love that movie.

01:46:12   I haven't seen that in a while.

01:46:13   There's a moment where Vinny says something like, if only I could get a look at Trotter's file sort of thing.

01:46:18   It's like, of course you would want that information and he gets it because that's by law what you're able to do here.

01:46:23   So the idea is he thought it was like wrong, right?

01:46:25   And I think that's the correct implication that actually maybe it's wrong that I would get to like spy on this other person's information.

01:46:31   In that specific case, he was totally allowed to have that information and he ends up getting it by what he thinks is sweet talking, but it's actually just the law.

01:46:38   It's like the idea that open eye would not be like, oh God, if only we would know about that.

01:46:43   Of course they would love to know.

01:46:44   But there's a reason that you don't do that is because you don't want to break the law.

01:46:49   I don't know.

01:46:49   You can just say that you didn't do it.

01:46:51   But if you say you weren't interested, I'm not buying it.

01:46:54   Right.

01:46:55   Well, this is where I want to circle back to what you said about what you used to work at Apple and then you left.

01:47:01   And what was it like when you left?

01:47:02   What was the security procedure?

01:47:04   What was the two weeks notice scenario?

01:47:07   I mean, it's all, God, it was so long ago.

01:47:10   But I mean, as far as I remember, the way that it went was I thought I was going to give my two weeks and just continue finishing up whatever projects I was working on and see myself out.

01:47:22   But at the end of the two weeks, but in reality, giving that notice is just is to Apple just saying, OK, well, this guy's done.

01:47:29   Why would we continue giving him more secrets?

01:47:31   Right.

01:47:32   Because like, what are you going to do?

01:47:34   You're going to make sure that I don't ever interact with anyone that might be sharing potentially information that is not something I need to know or something I could walk away with.

01:47:44   They're like to make sure that happens.

01:47:47   Right.

01:47:47   You have to section me off in like my own little office and my own little spot where it's like I never interact with anybody.

01:47:53   Right.

01:47:53   And I have access to no files.

01:47:55   At that point, you might as well be gone.

01:47:57   So I I'm a little I'm a little curious about like how any of this has changed or anyone's strategies that they may have.

01:48:05   I mean, I'm sure there are people that are just like they don't give notice until they're actually ready to go rather than giving a two weeks notice like and not expecting that they're going to be shut out the door.

01:48:15   But no, I mean, I tidied up my things and I and I left pretty immediately after that.

01:48:20   And it wasn't like a it wasn't like a bad blood thing.

01:48:23   It was just like a security thing, you know?

01:48:25   Yeah.

01:48:26   And that's what I'm glad you said that because it's not no bad blood.

01:48:30   But it's not punishment.

01:48:31   Good luck.

01:48:31   Right.

01:48:32   And a lot of Apple people.

01:48:34   I mean, you know them.

01:48:35   I know them.

01:48:35   I mean, anybody who knows anybody at Apple knows somebody who's been at Apple, left Apple, done something else and then come back to Apple.

01:48:43   I know people who come back to Apple twice.

01:48:45   I don't think I know anybody who's I know people on their third stint.

01:48:50   I don't know if I know anybody on their fourth yet, but I'll bet there are some.

01:48:54   And it's perfectly acceptable.

01:48:55   You can leave on good terms and go away for a couple of years and then come back on good terms.

01:49:01   And everybody is an adult and everybody understands that that's how careers work.

01:49:07   But when it's with this scenario in particular, with IO and Love From and OpenAI, there is bad blood.

01:49:16   Yeah, it seems that way.

01:49:18   Yeah, there's no – I kind of knew it before – more than kind of.

01:49:23   I knew it to some degree because I know people who are at IO who used to be at Apple.

01:49:30   And I didn't know it was this bad though.

01:49:33   And I certainly didn't hear anything that would be – I was as surprised as anybody when Apple announced this lawsuit.

01:49:39   I had no idea this was coming.

01:49:40   But I knew that it was – if you were an employee who Apple – your manager would like to retain because you were good at your job and got along with people and you say,

01:49:56   I'm leaving because I'm going to go somewhere else.

01:49:59   Well, then it's like, ah, that's too bad.

01:50:01   But it's a shame.

01:50:02   And like you said, you leave on good terms.

01:50:03   If you said, I'm leaving and I'm going to IO, that's a problem.

01:50:09   It has been.

01:50:09   Yeah, and there is a difference between – of course, I think everyone knows this.

01:50:13   There's a difference between I'm thinking about leaving and I'm leaving, right?

01:50:17   Yeah.

01:50:17   And I'm thinking about leaving might prompt some discussions about retaining you.

01:50:21   But if you've made the decision already, I think they're like, all right, get out of here then.

01:50:25   Yeah.

01:50:26   And so it's definitely been the case where for a while or from the beginning – and we know it's actually Apple confirmed it.

01:50:33   I think Gurman had reported that it was like upwards of 400 employees have left – former Apple employees are now employed at OpenAI.

01:50:39   That's crazy to me.

01:50:40   And Apple put that in the legal complaint that they filed that it's – I forget if they said about 400 or over 400.

01:50:48   But even Apple says 400.

01:50:51   And that's a lot of people for a company that hasn't shipped a single hardware thing yet.

01:50:55   Yes.

01:50:55   It really is.

01:50:56   And it just speaks to how much money that OpenAI has raised because I was like,

01:51:03   That doesn't even make any sense.

01:51:04   But I got to say, man, like even with 400 people, like if what Apple is like suggesting is true here,

01:51:10   if like their accusations are true, that like there were trade secrets and everything that migrated their way over to OpenAI or IO or whatever,

01:51:17   like I can't believe even with 400 people they managed to get some people to do that.

01:51:23   I can't quite believe it because how do you work at Apple and not understand the security implications of your job?

01:51:30   Yeah, I don't know.

01:51:32   I actually don't understand how anyone can go, this seems fine.

01:51:37   This seems like something I could get away with or it seems fine.

01:51:39   I don't know how you think either.

01:51:42   I don't know either.

01:51:43   And there's this guy, Chang Liu, who is unfortunately named in the lawsuit and is at the center of it.

01:51:51   And one scenario would be the, none of this is a good case, but the best case from Apple's perspective is that he's just emblematic of a type of behavior that is widespread amongst the employees who have left Apple for OpenAI.

01:52:09   And that after he left, he had kept an Apple laptop for a couple of weeks and was still using it to log in.

01:52:15   And he had figured out some kind of way that even after he was no longer an Apple employee, his credentials for file sharing, which probably went through Box, which is what Apple uses for remote file sharing.

01:52:27   But they didn't name Box in particular, but somehow he could still log in and still get files as an Apple employee, even though he wasn't an Apple employee.

01:52:36   What is going on over there, like at Apple in that respect?

01:52:39   Like, how did that not get shut off sooner?

01:52:41   Yeah, I don't know.

01:52:43   And that Apple has records of all this, that obviously there's logs of who logged in with what credentials to the file sharing.

01:52:50   And it's all there.

01:52:52   Like, presumably of all the allegations in this suit, those are the ones that Apple's definitely got dead to rights.

01:52:58   Now, is it one guy who was an idiot?

01:53:01   You know, you got to wonder, like, if he's such an idiot, how did he get a job at either company?

01:53:06   But again, the security implication of it, I feel like people have their own ideas about, like, what security at Apple is like.

01:53:12   But I'll tell you that, like, yeah, you sign confidentiality agreements and you generally understand not to share things.

01:53:18   And I think that people at Apple, generally speaking, are more cautious in general than they need to be.

01:53:25   I have known people that work at Apple and they are, like, super, super tight-lipped about anything that they work on, even in the most general sense, because I think they fear some wrath or whatever.

01:53:38   But it's wild to me, I guess, that you could be working there and not have that understanding.

01:53:43   Even if you had a different understanding of, like, how much, I don't think it's logging into a file server to download files on your Apple laptop after you terminate your employment level.

01:53:54   Right.

01:53:55   Right.

01:53:56   And even before you terminate, you know, and there's some allegations in there that they were coaching employees on how to, okay, if you're going to take this job, before you tell Apple you're quitting, do this and this and get these files first and copy them to a personal device.

01:54:10   And then tell Apple you're leaving for open AI because as soon as you tell them you're leaving for open AI or just tell them you're leaving and don't even tell them where you're going because if you do tell them you're coming here, they are immediately going to call security and you will be immediately walked out of the building with a box with whatever was in your office in your hands immediately because that's what they're doing for open AI.

01:54:31   So we're going to coach you on how to prepare for this.

01:54:35   And there was something about coaching them to prepare for the Apple's global security team, approaching them about questions about their whatever.

01:54:44   And if some of that stuff sounds like, hey, that sounds fishy that they're coaching them this.

01:54:49   But Marco Armand on ATP said, and I was thinking the same thing, but I have to give him credit because he put it on a podcast first, is it's sort of like when you teach kids about their basic civil liberties here in the United States.

01:55:00   And that when a police officer comes to your house and knocks on the door and says, we'd like to come in, you can just say, no, thank you.

01:55:07   And they cannot come into your house.

01:55:09   Allegedly.

01:55:10   Well, that's the way it should work.

01:55:14   Now, whether they actually won't come in, who knows, but you're in your rights to say no.

01:55:21   And for example, an important one, too, is if you have stuff in the trunk of your car and you get pulled over on the highway, the police, you don't have to give them any permission to search the trunk of your car.

01:55:34   They have to have probable cause.

01:55:35   And you can teaching kids that they have these rights is that's a good thing.

01:55:40   And that we have these rights is a good thing.

01:55:42   And so there is a scenario where OpenAI and former Apple employees at OpenAI telling soon-to-be-ex Apple employees, here's what to expect and what we think you should do and what you should know.

01:55:56   And that if after you leave and you're no longer an Apple employee, if Apple Global Security says we'd like you to come in for an interview, you can just tell them no.

01:56:04   You should, because why would you want to?

01:56:06   You're not an Apple employee anymore.

01:56:07   And if they have questions about what you've done, that's their problem, not yours.

01:56:12   That's totally fair.

01:56:13   That is absolutely fair.

01:56:15   And that's not suspicious behavior.

01:56:16   It just looks bad if you're looking at it in the perspective of the other things Apple is alleging in there.

01:56:21   They're like, I don't know.

01:56:23   That whole part of the complaint made me roll my eyes where they're like, Tang Tan, a former VP at Apple, had a document of what Apple managers know about employees who, when they leave, and was using it to coach people.

01:56:36   Well, that's not a trade secret.

01:56:37   There are allegations of serious trade secret theft in this lawsuit.

01:56:41   But Apple's, here's what they do when employees give their notice that they're leaving.

01:56:46   That's not a trade secret.

01:56:48   Well, I think this was also mentioned on ATP, too, about what do you retain when you leave, and how do you section off that part of your brain so that you don't keep it?

01:56:58   I mean, of course, any documents, any very specific methods of doing something are likely proprietary.

01:57:05   But any expertise that you learned through working there, that's yours to keep.

01:57:10   I mean, everyone benefits from that expertise whenever you get a new job.

01:57:14   Apple benefits from that expertise.

01:57:15   I think this was outlined on ATP also.

01:57:18   But I mean, I admit there's part of this that I struggle with to understand also.

01:57:23   You're right.

01:57:24   There are very serious things in this that are more tangible.

01:57:27   But there's also this question, I guess, about, I don't know, who owns what about this sort of stuff?

01:57:33   If it's just a method, right, then I don't think you own that method, necessarily.

01:57:37   I would have to know what the method is to know for sure.

01:57:40   But I walked away from Apple learning things.

01:57:42   I learned things that then I applied to my work elsewhere.

01:57:46   I don't think these are Apple trade secrets to use a raster marquee tool rather than a vector shape if I'm drawing a circle.

01:57:52   I don't think that's a trade secret, but I don't know, man.

01:57:56   I don't know how you know how to separate that stuff in your brain because, and especially when you work for multiple companies, you start holding, like, the secrets in your brain.

01:58:04   And I'm not saying it's impossible to know whose secrets are what and where you heard it.

01:58:09   But over time, that stuff starts to get a little fuzzy.

01:58:12   It's not totally all around a possibility for me that someone could leave Apple, go to work for another company, and inadvertently do something, share some piece of information.

01:58:22   that they didn't necessarily think was actually proprietary.

01:58:26   You know what I mean?

01:58:28   It's possible that someone learned something that they assumed was, like, just general on-the-job knowledge and not this is something Apple specifically has patented the fuck out of.

01:58:39   Who knows?

01:58:39   Yeah.

01:58:40   Yeah.

01:58:41   I do think that a lot of people, and I don't know the specifics of it.

01:58:45   I've never worked at Apple.

01:58:46   I'm almost certainly never going to work at Apple.

01:58:48   And so I've never, and I've, even though I have a lot of friends who work there and have worked there, I've never said to somebody who works at Apple, hey, can I play with your laptop, your work laptop?

01:58:59   I mean, see how it's set up and what software the company installs.

01:59:04   I don't know.

01:59:05   But I do think people who are used to a lot of typical corporate IT put stuff on your computer that locks it down, and they're like, I can't believe anybody at Apple would be trying these things.

01:59:17   Of course it's all locked down.

01:59:18   I think they vastly underestimate how unlike that being an Apple employee is, that your computer is mostly running macOS, and yes, you have to log into a work VPN to connect to work things, and the VPN logs your activity.

01:59:34   But there's not a lot of, or any real software that locks you out of things on your device.

01:59:40   It's much more, because the idea is that you're an Apple employee.

01:59:44   You love macOS and iOS the way they're supposed to be for users, and you get to use them in that way, and you're not using a sort of handcuffed version of these platforms like you are in a lot of corporate environments.

01:59:58   So I think it is easier to forget that it is a work machine, and you are going to hand it in, and after you hand it in, they can look at it forensically and see everything you were doing on it.

02:00:12   And they do encourage.

02:00:14   In some cases, I think you almost can't get by without logging into your personal iCloud account on your work machine.

02:00:22   When it's like, oh, what's your personal iCloud?

02:00:24   And then your iCloud gets like a magic work folder in iCloud Drive that has some of the work-related documents.

02:00:32   And then when you're no longer an employee, they take that flag off your iCloud account, and then you don't have the magic folder in iCloud Drive anymore.

02:00:41   But you are supposed to or almost have to log in with your personal iCloud on a work machine.

02:00:48   And therefore, you can be having these conversations in iMessage on your work machine, and iMessage is end-to-end encrypted between you and, let's say, the person at OpenAI you're communicating with about your future job.

02:01:05   But the end isn't you.

02:01:08   The end is your work MacBook Pro.

02:01:11   And then when you hand that work MacBook Pro in, all of a sudden, Apple does have one.

02:01:17   They haven't broken the end-to-end encryption of iMessage.

02:01:21   They just have one of the ends.

02:01:22   I mean, I guess it depends on if they have login capabilities, admin login capabilities to look at that data.

02:01:27   You know what I mean?

02:01:28   No.

02:01:28   Yeah.

02:01:29   If they don't, then they don't.

02:01:31   No.

02:01:31   I don't think there's as much funny business.

02:01:34   I don't think there's as much running in the background on an Apple work machine.

02:01:37   No, I mean, I can only speak to what was the – yeah, I can only speak to what happened 15 years ago for me.

02:01:42   But as far as I know, no, there wasn't anything.

02:01:45   I don't like – I think there was – I think some – maybe I'm naive, but I don't think so.

02:01:51   But maybe there were some naive people that thought they were constantly being spied on because that's kind of like how other workplace environments work.

02:01:57   But from my experience, the laptop, the computer I brought home with me, it was a work laptop and it had access to work things through VPN stuff.

02:02:05   But I don't think there was like any specific software.

02:02:08   I used it as if it was a normal Mac.

02:02:10   And yes, I absolutely wasn't signed into my personal accounts on this device.

02:02:14   And I was using it interchangeably for personal stuff and for work stuff.

02:02:18   It's not like – do you know what I mean?

02:02:20   It's just a computer, man.

02:02:21   Yeah, but once they – you know, global security at Apple has the computer in the hand, then they've got it all.

02:02:28   And it is just a computer.

02:02:29   I mean, yeah, I guess unless you wipe it all, right?

02:02:31   I think there's a lot less – and I think it's good.

02:02:34   I think it's a good thing and it's part of what makes Apple Apple that there is a large – even as big as the companies have gotten and as their headcount has grown,

02:02:41   there's a large amount of trust between Apple and the employees as while you're an active employee that they trust you to do the right thing.

02:02:50   By and large, Apple employees do.

02:02:51   And like you said, if anything, by and large, they over-index on it and they're too careful and don't even talk about things they could talk about.

02:02:58   Do you think any of this – any of what's going on right now will change that dynamic at Apple?

02:03:05   Right now, they're like super open and trusting.

02:03:08   Both sides are fairly trusting.

02:03:09   Do you think this creates an amount of distrust?

02:03:13   No, but I do think that's – I don't think so.

02:03:16   I don't think as a policy, but I do think that's part of the reason they filed the suit is as a sort of, hey, while we're at 400 people who've left here for there, let's keep it from growing to 800 because we can make it a big pain in your ass.

02:03:31   It's going to – we're going to scrutinize – if you do leave us for them, we're going to scrutinize everything you've done and you better have all your I's crossed and – or T's crossed and I's dotted, et cetera, et cetera.

02:03:45   I don't know.

02:03:45   I think that's part of it.

02:03:46   And I guess the other thing that I know it's like, well, what does Apple want out of this?

02:03:51   I do think – I think they just want to send a message that just says enough and I think they do.

02:03:56   I don't think they're trying to say we're going to prosecute you or pursue you illegally, but they do want to discourage Apple employees from leaving.

02:04:04   They don't want them to leave.

02:04:05   Of course not, if they're good employees.

02:04:08   And I think it is particularly personal with Johnny Ive and Tang Tan and the other higher-ups.

02:04:16   Is it like – are these people not having – I mean, maybe they are having discussions.

02:04:20   I mean, I've heard people say it's Apple's job to retain their talent and I agree with that sentiment.

02:04:25   Yeah.

02:04:25   Of course, of course.

02:04:27   And how much they're getting paid, whatever.

02:04:30   It's like all of that stuff is negotiable, right?

02:04:32   So like I have no idea, I have no insight here about like did these people, if they wanted to go, were they going because they believed in the possibility of whatever OpenAI and IO are creating and Johnny Ive are creating?

02:04:46   Was that the exciting part or was it more they didn't like working at Apple?

02:04:51   Like did they bother to ask about compensation to retain their talent?

02:04:55   I don't know because like I said, like there is a difference between saying like I am thinking about going and I am going, right?

02:05:01   And I think that you can't – if someone says I'm going, like retaining your talent at that point I think is a little hard, right?

02:05:09   I think that once someone's made the decision, I think it's like, well, all right, we can try to convince you otherwise, but your decision is probably already made.

02:05:15   Yeah.

02:05:17   Well, I think maybe part of it – and I guess with 400 people, there's 400 stories and I'm sure they're all over the place.

02:05:26   And some of them are hardware and some of them are software.

02:05:28   And Apple's hardware and software are in very different places.

02:05:31   I think they're – and I think this is almost everybody – I haven't even seen anybody really disagree with it, that it kind of makes sense amongst any personal details about John Ternus and his personality.

02:05:45   But just the basic idea that their hardware story is in such a good place across the board that it kind of makes sense that the senior vice president of hardware engineering is the guy who got the promotion to be CEO, right?

02:05:56   The hardware is the best part of the company and therefore the hardware guy is the new CEO.

02:06:02   And there's some fundamental like, yeah, I guess at some part it makes some sense.

02:06:07   Wait, so that's why Alan Dye left?

02:06:08   Because he wasn't going to get the CEO job?

02:06:11   No.

02:06:11   He was like, all right, if that's not a CEO, he came out.

02:06:13   No, I don't think so.

02:06:14   I've seen people suggest that, but there's no way that he was running.

02:06:17   But as good as Apple's hardware has been, and the Apple Silicon has been great for the Mac, if you're a designer who wants to make novel new shapes and form factors and use new material, it hasn't been a great time.

02:06:32   I think it's been a great time as a user because the hardware hasn't been making changes for change's sake.

02:06:38   They're like, you know what?

02:06:38   These laptops are – this is a great design for a laptop.

02:06:41   So the M2 version and the M3 version and the M4 version all kind of look the same, and at some point they made space black look actually black instead of slightly darker gray.

02:06:52   So what, like the innovation in MacBook Pro design is that the dark one got darker?

02:06:56   Yeah, yeah.

02:06:57   I'm not complaining overall.

02:07:00   No, no, no.

02:07:00   I love that they're not making unnecessary changes.

02:07:03   But if you're a designer, it's kind of boring, right?

02:07:06   It's a little stifling.

02:07:07   No, I'm sure.

02:07:07   I'm sure.

02:07:08   I mean, if you're a creative person and you're looking to be creatively fulfilled, I'm sure you're always looking for, like, new problems to solve, right?

02:07:14   I've said this before.

02:07:15   I think we're at a point in computing history.

02:07:18   We've been there for a little while now where actually there's no more problems to solve.

02:07:22   Almost everything that we have done, we've solved, we've refined to hell already.

02:07:26   And the only way to improve is to break it a little bit with one version so that you can fix it in another.

02:07:33   It's not real, like, we, I don't know, people call it rearranging deck tears on the Titanic, right?

02:07:38   You've moved things around for the sake of moving it around, and it's maybe all for naught anyway because it's all syncing.

02:07:43   But I guess I don't really understand why someone would want to leave Apple in particular.

02:07:48   I mean, if you want to be creatively fulfilled elsewhere, I really want to know.

02:07:53   I have no speculation, I have no interest, I have no understanding of this, but what possibly compels people that were all of those seasoned software and hardware people at Apple to find whatever they're doing at OpenAI, like IO, to be vastly more creatively fulfilling?

02:08:08   I have no idea what that pull is.

02:08:12   Yeah, I don't know either, except that I think there's a lot of people who really did like and love Johnny Ive and really appreciate his sort of earnest artist approach to technology.

02:08:24   And that it has always been rare.

02:08:26   I mean, he is.

02:08:27   Johnny Ive is an earnest artist.

02:08:30   I mean, I think as far as hardware design, of course, I agree with you that I think there's a lot there.

02:08:35   But like software design, I don't know if that's ever been there.

02:08:37   I mean, I said this about Johnny or about Alan at the beginning of the episode that like, was Alan like actually a person that ever really loved computers?

02:08:45   I can't say that I can recall any moment where it seemed to me that Johnny ever loved computers either, right?

02:08:55   He's always been like a person that cared way more about like how the thing felt, how it looked, how it sat, how it was held in your hand, how it interacted with you.

02:09:05   But it was never about the thing on the screen, right?

02:09:10   Yeah, I don't know.

02:09:12   Less so than most other people who design computers, right?

02:09:15   I do think he likes computers, but I think he was more interested in the people first and the fact that computers were so such a big part of everybody's life.

02:09:26   And I think he could see and was correct.

02:09:28   I think anybody at Apple could see in the 90s, like when he and Steve Jobs, when Steve Jobs discovered him sitting there being ignored in the design studio that like, hey, people are only going to use computers even more and more as time goes on.

02:09:44   And it's such a big part of people's lives that if you just want, even if you just want to design things and Johnny Ive has, he's designing cars now and he's taking, you know, everybody's designed chairs.

02:09:56   Everybody who's a designer like Johnny Ive is designed a chair and you want to design anything.

02:10:01   And Love From designed a new, it's called a rostrum.

02:10:05   It's like the big podium for either Sotheby's or the other big auction house in London.

02:10:09   Okay, so I do understand this, John.

02:10:11   Like, I understand the idea that like you could design more things than just computers.

02:10:15   I mean, a lot of the reason that, you know, I-

02:10:17   But computers are the thing that people use, right?

02:10:19   Well, yeah, right.

02:10:20   I can understand, of course, wanting to do other things.

02:10:23   And of course, like computers are where people are, but I kind of am still kind of curious, I guess, why there is so much of a push to try to develop a thing to replace a phone or a computer, right?

02:10:33   Whether it's glasses, whether it's VR headsets, whether it's some wearable tech, whatever it is.

02:10:40   But I have to say, it's like none of these seem to ever catch on as a mainstream thing.

02:10:45   And I think that's because actually the phone and the computer are actually very good as they are.

02:10:50   Yep.

02:10:51   And like if you want to have a new computer or a new phone, I think I'm there.

02:10:55   I'm there to like experiment with that.

02:10:57   Like if Nintendo comes out and they have a new phone, I'm intrigued.

02:10:59   I want to know what that's like, right?

02:11:01   But if you're trying to develop something that is not either of these things because you believe that those things have already dominated the space, that you're trying to make this third thing, I don't think the third thing has ever proven to work.

02:11:13   I think the iPad is not even really a third thing.

02:11:16   The iPad is just an iPhone that's bigger, right?

02:11:18   I do too.

02:11:19   And I think at its best, that's what it is.

02:11:22   Right.

02:11:23   I think that in any kind of new field, there's often this weird, there's this initial period where a new thing is new and it's novel and everybody's trying to figure out the best way to make it.

02:11:34   And there's a lot of innovation and a lot of dead ends are pursued, but they're exciting because you don't know it's a dead end until you get to the dead end.

02:11:41   And it was exciting up until then.

02:11:43   I mean, and the whole iPod is a great example of that.

02:11:46   The whole iPod, in fact, turned out, the idea of an iPod turned out to be a dead end effectively.

02:11:52   And I know that there's sort of a resurgence right now where people are buying old iPods.

02:11:56   I mean, I think they're cool.

02:11:57   I got a fucking iPod hi-fi on my desk right now in front of me.

02:12:02   It's awesome.

02:12:03   And, like, being able to put an iPod in there and just, like, scroll wheel my way, it's awesome.

02:12:06   It's great, dude.

02:12:07   You know who loved the iPod hi-fi?

02:12:09   Steve Jobs.

02:12:10   I know.

02:12:10   It's great.

02:12:11   Absolutely loved it.

02:12:12   I got two of them.

02:12:13   It's a long story, and I can't say exactly who told me this, but somebody who had a meeting in Steve Jobs' suite at, obviously, the old Infinite Loop office, but was going to have a meeting in a conference room outside Steve Jobs' personal office towards the end of, not at the very end,

02:12:32   but towards the end of the late 2000s, and got to look inside his office.

02:12:37   And for whatever, I don't think it was always there, but it was, like, after the iPod hi-fi was discontinued, there were 20 of them, he said, just stacked in his office.

02:12:47   I do.

02:12:48   I do feel like they're precious now.

02:12:50   I'm very careful about that.

02:12:52   He had this meeting where the nature of the meeting was such that he could not bring it up, and he'd never had a meeting directly with Steve Jobs before.

02:13:01   I'm sorry.

02:13:02   I think that's the first thing I bring up.

02:13:03   I don't care what the topic of conversation is.

02:13:05   I got to bring it up.

02:13:06   That's so fun.

02:13:07   All we could think, and he told me the story, and all we could think of is that Jobs loved

02:13:12   it, didn't want to discontinue it, but the sales were bad, and he was like, all right, all right,

02:13:16   we'll discontinue it, but bring me 20 of them.

02:13:19   Yeah.

02:13:20   And they're like, where do you want them?

02:13:21   And he's like, just put them in my office for now.

02:13:24   And this is when my friend saw them, but Steve Jobs loved the iPod Hi-Fi and had a stash

02:13:30   of them in his office.

02:13:31   I love that.

02:13:31   That's the best.

02:13:32   I don't have 20.

02:13:33   I don't think I have room for 20, but I'm happy with the two iPods.

02:13:37   But the whole thing was a dead end, ultimately.

02:13:38   The iPod was a dead end, yes, yes, yes.

02:13:40   Right?

02:13:40   But while it was pursued, it was incredibly exciting.

02:13:44   Okay, but like, is the iPod really, I mean, I know the click wheel iPod is long gone,

02:13:50   right, but I think there is, look, I don't have kids, right, but I still am, like, I'm

02:13:58   at a loss about what device kids are supposed to have, like, when they're not, quote, quote,

02:14:04   old enough for, like, an iPhone, like, with cellular capability.

02:14:08   I feel like the iPod Touch was the solution for that, and it was awesome.

02:14:12   Like, it is a perfect solution.

02:14:13   I mean, like, when I had an iPod, I was a child, right?

02:14:17   I had an iPod as a child because I wanted to listen to music.

02:14:20   And I had, like, a cell phone maybe later.

02:14:22   You know what I mean?

02:14:23   I didn't, so I...

02:14:25   The iPhone is so good that it's even killing the notion of devices that you'd want for,

02:14:32   and children is a perfect market where you might want to give them a standalone camera.

02:14:36   I mean, it's true.

02:14:38   Or a standalone music player, and you don't want to have not only a cell plan, but you just

02:14:43   don't want them on the internet at all or something like that.

02:14:45   But the iPhone is so good compared to every other standalone device, like a voice recorder

02:14:52   or a camera or a music player that it kills it, and then you end up with kids with phones

02:14:59   at an early age, and it's, well, what are you going to do?

02:15:01   I mean, it's interesting.

02:15:01   But anyway...

02:15:01   But, well, I mean, why did they get rid of the iPod Touch?

02:15:03   Do we fully understand that whole situation?

02:15:05   Is it just not big enough of a market?

02:15:08   Yeah, basically.

02:15:09   That's crazy.

02:15:09   I think it just wasn't selling enough.

02:15:11   It is crazy.

02:15:12   But it just really was.

02:15:13   And as much as you can imagine that there were use cases for it, I think what effectively really

02:15:19   happened, and it coincides with when it disappeared and when they started slowing the annual, it

02:15:25   would only get updated every couple of years, and then it went away, is it happened at the

02:15:29   point where all the parents were buying their second or third iPhone for themselves, and so

02:15:37   they had old iPhones to give to the kids.

02:15:39   And so I think what really killed the iPod, I think the main market for the iPod Touch, I think the

02:15:45   main market was always kids, and the kids were getting hand-me-down iPhones, and so it just

02:15:50   killed the market.

02:15:51   But anyway, I would just say this.

02:15:53   I think OpenA's eyes and Love From and I.O.'s appeal from Apple employees, I think it's

02:16:00   different from hardware and software.

02:16:01   I think from a hardware perspective, Apple's hardware is great, but they're not doing new

02:16:08   things.

02:16:08   They're shipping new laptops that look like the old laptops, and even the iPhone Air, which

02:16:14   is the coolest new iPhone Apple has made in a long time, it's still just thinner, right?

02:16:19   That's an engineering challenge, but it's not like they totally reinvented it, whereas

02:16:25   under Steve Jobs 20 years ago, they were coming out with wacky new devices all the time, right?

02:16:32   I don't know if that's a Steve Jobs thing or if that's just like a maturity of the industry

02:16:35   thing.

02:16:36   No, I think it was a Steve Jobs thing, and it gets back to that point I made like an hour

02:16:40   or two ago about it being top-down back then and bottom-up now.

02:16:43   And what comes bottom-up now is never, let's make an all-new device just for fun and see

02:16:51   if it works.

02:16:52   Like the EyeSight camera, right?

02:16:56   Remember the cool FireWire EyeSight camera?

02:16:58   It is, I forget where mine is, it's in my office somewhere.

02:17:02   It's one of the best just things to look at and hold that I've ever had in my life.

02:17:06   Yeah, it's just an incredible object.

02:17:09   But we couldn't have that today.

02:17:12   I mean, I guess you could because the Pro Display XDR still doesn't really have a camera on it,

02:17:17   which is crazy.

02:17:18   But I mean, it's possible that like, I mean, I don't know.

02:17:21   Apple still makes HomePods instead of iPod HiFis, right?

02:17:26   I don't know.

02:17:27   I mean, they still do other devices, right?

02:17:30   They have a bigger device lineup than they ever have.

02:17:33   Yeah, but if you want to make all new devices, I feel like Johnny Ive has a better pitch for

02:17:38   the hardware side than Apple has had lately.

02:17:40   Well, yeah, maybe people see the definition of where Apple is and they're like, well, we

02:17:45   know the bounds of where this ends.

02:17:48   We know that we're not going to change too much of this product lineup and we know we're

02:17:52   not going to make new products all that often.

02:17:54   So maybe we need to go somewhere else.

02:17:56   I get it.

02:17:57   And I think on the software side, it was a largely frustration with, hey, Apple's software

02:18:03   UI direction went to shit and I don't want to ship shit.

02:18:07   I want to ship great UI software.

02:18:09   So I want to go somewhere else to do it.

02:18:11   And there really is just this dearth of competitors in the industry, not just in California, if you

02:18:21   have to work in person, but just in anywhere in the world where, okay, I'm going to leave

02:18:26   Apple and I want to go somewhere else where I'm going to do what I think is Apple at

02:18:31   its, whatever era you personally think was the best era of Apple software UI design, where's

02:18:36   the company now that's doing that work?

02:18:38   I can't think of who that company is.

02:18:39   I don't think, is there a company that's doing that?

02:18:42   I mean, but I got to be honest with you, John.

02:18:43   I don't think there is.

02:18:44   Like when you ask that kind of question, I can't not think about Scott Forstall leaving

02:18:51   Apple, whether it was like, and just being like, you know what?

02:18:54   No, I'm done.

02:18:55   I'm not doing that stuff.

02:18:56   I'm going to go produce musicals or something instead, like whatever he does.

02:18:59   I think that's a better situation for some of these people that are just like, well, maybe

02:19:03   there isn't this anymore.

02:19:05   I mean, we've seen it with people that are getting disillusioned from the tech industry

02:19:08   in general.

02:19:08   Just maybe this is not the place for me anymore.

02:19:11   And I think there were people on the software side who just want to do exciting new top

02:19:16   notch work that people will look at 20 years from now.

02:19:19   I'm like, oh, remember that?

02:19:20   That was awesome.

02:19:21   Yeah.

02:19:22   And it's love from IO, Johnny Ive, whatever else maybe made the pitch that you can do

02:19:28   that here and you're not going to look at, you're not going to do that.

02:19:31   Yeah.

02:19:31   In so far as like making money, sure.

02:19:34   As a job.

02:19:34   Sure.

02:19:35   I mean, I kind of wish that a bunch of those people just went and started their own individual

02:19:39   companies and became independent developers or independent designers in some way and just

02:19:44   expand it out.

02:19:44   Because now they're all working under a new roof, but it's all under one roof again with

02:19:49   one singular vision.

02:19:50   And maybe that vision is good and maybe the product that comes out of it or products that

02:19:54   come out of it are great.

02:19:55   But you said it earlier that there's so many talented people that work at Apple.

02:19:59   There are, there were.

02:20:00   And I think all of them are capable of so much more than kind of the box they work within.

02:20:06   And if the box I think is constraining, then I think maybe do something else, right?

02:20:13   Instead of doing just that.

02:20:14   I mean, if what you're looking for is making better software the way that it used to be, maybe

02:20:19   that is the place.

02:20:20   Maybe it's true.

02:20:20   Yeah.

02:20:21   So to close it up, my fear is that if people at OpenAI and systematically stole trade secrets

02:20:33   to the degree that Apple is claiming that maybe they did, that this is the tip of the iceberg,

02:20:38   and that this lawsuit could be so devastating to OpenAI's hardware endeavor that it never

02:20:44   gets off the ground and it doesn't happen, I think that would be terrible.

02:20:46   Man, catastrophic for like all of those.

02:20:50   people that work so hard on it.

02:20:52   Right.

02:20:52   And I, and I know that I think here I'll disagree with John Syracuse who's like, ah, well, they'll

02:20:58   just settle it.

02:20:58   I don't think Apple has any interest in settling this lawsuit.

02:21:01   Zero.

02:21:01   If they have, if they have good evidence, I don't see any reason why they would.

02:21:05   And if they, even if they don't have good evidence, but they think that evidence is there, there

02:21:10   is no amount of money that OpenAI or any kind, well, how about if OpenAI came with an open

02:21:15   checkbook and said, how many zeros do we need to add on a check?

02:21:18   We'll give you billions of dollars, billions to settle this lawsuit.

02:21:22   And you write the statement you would like us to say, to apologize.

02:21:27   Apple's already got all the money in the world.

02:21:29   That's not really-

02:21:30   They've got all the money in the world and they don't care.

02:21:32   They want the discovery.

02:21:33   It's a principle thing, I think, at this point.

02:21:35   And of like a retribution thing, to be honest.

02:21:38   And I think that they would rather pursue this and see what else they can find.

02:21:43   And there is, if you just think about it from a common sense level, there is sort of a, it's

02:21:52   not just that Apple doesn't need more money, it's that you can only offer so much money.

02:21:57   Yeah.

02:21:57   You can offer too little.

02:21:58   And then it's like, Apple's like, are you kidding me?

02:22:00   That's too little.

02:22:02   But if you offer a ridiculous sum of money, like I'll just say, it would be ridiculous

02:22:06   if OpenAI said, we'll offer you $10 billion to settle this lawsuit, right?

02:22:13   Which I would guess would be way more than any other similar settlement for this.

02:22:18   It would immediately make, not just Apple, but anybody observing this thinking, wait a minute,

02:22:24   what does OpenAI have to hide?

02:22:26   $10 billion worth of a mistake or something that they're trying to cover up happening?

02:22:29   Oh, a million percent, yeah.

02:22:31   So even if Apple, or there are people at Apple who are like, well, if they just give

02:22:35   us enough money, we'll just take it.

02:22:36   Because this is a distraction for us too.

02:22:39   But at a certain point, even those people at Apple who are like, I don't know if this is

02:22:43   a good idea.

02:22:43   If OpenAI offered enough money, they would be like, wait a minute, that's suspicious.

02:22:47   Yeah.

02:22:48   Right?

02:22:48   Maybe we should pursue the discovery to see what else is there.

02:22:53   So I don't think there is anything, anything that OpenAI can possibly do to settle this lawsuit

02:23:00   before Apple is thoroughly satisfied that discovery reveals everything there is to be discovered in

02:23:08   terms of iMessages and emails and any other activity or planning within OpenAI regarding

02:23:14   how to get trade secrets out of ex-Apple employees.

02:23:19   And my hope is that that discovery doesn't really reveal that much more than what this initial lawsuit says.

02:23:27   That there was a rogue employee who was an idiot about sharing some stuff from it.

02:23:31   And that's it.

02:23:32   Yep.

02:23:32   Crazy if true.

02:23:34   I mean, this is all totally fine.

02:23:35   And then there is a reasonable settlement and it goes on.

02:23:38   And years from now, we just say, I remember that one time when there was six months where

02:23:41   Apple was suing them.

02:23:42   But if there is a lot of there there, Apple is going to shut this whole thing down.

02:23:48   Yep.

02:23:48   And I think that would be a travesty because it's the first company that I'm vaguely interested

02:23:53   in what they do with a new consumer electronics computing device.

02:23:56   And if it never even sees the light of day, I think that would be tragic.

02:23:59   Yeah.

02:24:00   Anyway, that's my take.

02:24:03   Louie, it's been great having you back on the show.

02:24:05   Thanks for having me.

02:24:06   You've been very generous with your time.

02:24:08   And it's always a pleasure talking to you.

02:24:10   If there are this year, if there's any reason to dance on somebody leaving Apple at the end

02:24:15   of the year, I will have you back on.

02:24:17   Yeah.

02:24:17   And I will invite you to the party.

02:24:19   What else?

02:24:20   What do you want to promote?

02:24:21   We've got what's the domain name for Parakeet, your design?

02:24:24   Yeah.

02:24:25   So I run Parakeet.

02:24:26   That's Parakeet.co.

02:24:28   We make icons.

02:24:30   That's what I do.

02:24:31   I do it every day.

02:24:32   And yeah, I live and breathe that.

02:24:33   So I guess if anyone wants icons, or even if you just want to look at icons, that's where

02:24:38   I would go.

02:24:39   Yeah.

02:24:40   And your excellent blog, which again, I'm going to get the domain name.

02:24:44   I'll just say it.

02:24:44   It's l-m-n-t dot me.

02:24:46   It's Louie Mantia without the vowels.

02:24:48   L-m-n-t dot what's the dot?

02:24:53   Me.

02:24:53   Dot me.

02:24:54   Dot me.

02:24:54   Yeah.

02:24:55   That's really clever.

02:24:56   Sort of similar to the Notion command line tool just being NTN.

02:24:59   Ah, right.

02:25:00   Just take out the vowels.