00:00:00
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I think we should figure out a way to do some sort of completely legal betting on how long it takes me to ruin a phone, because I've gone from never ruining phones to doing it like it's going out of style.
00:00:12
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You've got to have one of those signs that says it has been X days since someone dropped their phone on ATP, and it'll just take the number.
00:00:18
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We had to reset it to zero for Marco, and now it had gone up to, I don't know, 1520, but it sounds like we're going to have to reset that number again.
00:00:28
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I'm exaggerating for comedic effect, but sometimes since we last recorded, I forget what day it was, I have to back up a half step.
00:00:37
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So we have a two-car garage, and although it does fit both cars, there is a lot of superfluous stuff around the cars, and we do park both cars in there every night.
00:00:46
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But there's bikes, there's a wagon, there's a stroller.
00:00:51
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Some of these things we don't really use anymore because our children are older.
00:00:54
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There's a garage refrigerator, there's our hot water heaters in the garage.
00:00:59
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It used to be that our furnace was in the garage.
00:01:03
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And when we need to get to the outdoor fridge, because of uninteresting reasons, the door basically opens into the passenger side of Aaron's car.
00:01:15
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And there's a little bit of room to open the door, but not a lot.
00:01:19
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And it so happened that one morning, I want to say it was like Friday morning or something like that, I needed to get something that was kind of deeper within the outdoor fridge.
00:01:27
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And so I decided, okay, what I'm going to do is I'm going to move Aaron's car out of the garage because she inevitably has some errand to run at some point.
00:01:34
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So you were talking about the door to the fridge.
00:01:43
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That is a fair interpretation, but that is not at all what I meant.
00:01:46
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The door, the garage is below the house by a couple of feet because, you know, the house is sitting on a crawl space and the garage is just, you know, concrete on the ground.
00:01:57
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So, yeah, so there's no issue with the people door.
00:02:00
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There's an issue with the refrigerator door.
00:03:20
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You were from a seated position in your car to the concrete versus Marco standing similar, you know, from his shorts pocket to the concrete.
00:03:30
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But remember that the iPhone 16 Pro got damaged or got shattered right after I got back from St. Jude.
00:03:38
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And this was the whole thing with the express replacement because I was getting out of the passenger side of Aaron's car with my exercise shorts on, which is also, to Marco's point, soft shorts.
00:03:47
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But nevertheless, it was effectively the same thing and it was onto concrete just like it was the last time and it survived with almost no damage.
00:03:56
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So either I got incredibly lucky, which I'm happy with, or these phones really are more reliable or durable, I should say, durable.
00:04:03
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You're making the same mistake over and over again as giving us some good statistical data.
00:04:08
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You just got to keep doing this with every phone.
00:07:30
◼►
Bonus content in every single episode.
00:07:33
◼►
And if you join now as a member, you get access to all of the past member content also.
00:07:39
◼►
So, it isn't like you're starting just from the point that you join and only getting it from them.
00:07:44
◼►
You can go back and listen to hours and hours and hours more of us, which is such an amazing selling point, I'm sure, for everybody out there.
00:07:53
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Especially any partners who are sharing a car with one of our listeners right now, kind of being supportive of their love of our show, but not necessarily into our show as much themselves.
00:09:05
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So, there's no mystery of, you know, what overtimes are you interested in?
00:09:08
◼►
You can just scroll through the old episodes and find overtime topics that you think you might be interested in and go back and listen to them with the chapter marker.
00:09:15
◼►
And if you have a podcast client that doesn't support chapter markers, change that because chapter markers are good.
00:09:21
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I mean, I'm not really prepared to talk about it yet.
00:09:23
◼►
But Apple Podcasts did just announce that they are going to be doing AI chapter marks, which I believe, I think Spotify Podcasts did that a few months ago, where they're basically, like, taking the transcripts they're generating for podcasts and then making chapters based on, like, hey, what topics are they talking about and when?
00:09:46
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Which, honestly, I think it's an interesting feature.
00:09:49
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I'm investigating it myself for Overcast.
00:09:53
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I'm, you know, I'm not, I have nothing really to show for it yet, but it's kind of, I think this is starting to significantly change the listening experience of podcasts.
00:10:05
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And I think what we all look, how we all navigate our podcasts in, like, a year or two might look very different than how we do it now.
00:10:14
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I think it's kind of interesting news.
00:10:19
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But, you know, for Apple Podcasts to be doing it, I think that's kind of a big deal.
00:10:22
◼►
Yeah, I have a link in it for next week's episode, but since we're talking about it now, I believe they won't do it if you have manually created chapters.
00:10:30
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And I kind of know what AI-generated chapters are like, because Merlin makes them a lot of the times for Rectif stuff just to sort of organize his thoughts about the show or whatever.
00:10:38
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And I can tell you, especially for a show like ours, manually created chapters are much more accurate and succinct because we know exactly what we're talking about.
00:10:47
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This is the overtime topic we have a snappy line for.
00:10:49
◼►
We have a, we can be very precise, whereas an AI-generated description would be like, they're talking about some kind of Apple and technology stuff again.
00:10:56
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Like, I didn't make it a little bit more specific like that.
00:11:00
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Yeah, I really do hope that my recollection of what I read today is correct, that if you have manually created chapters, that Apple Podcasts will not try to auto-generate its own.
00:11:11
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Or rather, if it did, like, I'm happy for it to do both.
00:11:14
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Here's the manually created chapters and here's the auto-generated ones.
00:11:17
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But what I don't want to see is, oh, now we're just ignoring the manual created ones and we'll just show you the auto-generated ones.
00:11:22
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Because manuals are always going to be more precise, better, like, you know, we know what we're going to talk about.
00:11:28
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We can put a one-liner description instead of a bunch of vague stuff.
00:11:32
◼►
So, yeah, I think this is a good feature and it'll be very useful for people who listen to podcasts that don't have chapters at all.
00:11:37
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But I really hope it doesn't mess up our good thing that we have going here, which is a podcast with very good chapters and all the episodes.
00:11:43
◼►
I mean, in all fairness, like, we'll be fine because most of our listeners don't use Apple Podcasts.
00:11:49
◼►
But, and I think the listeners, most listeners who listen to shows that put in manual chapter markers, I think are much more likely to use third-party apps for their podcast listening.
00:12:04
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Chapter markers are pretty nerdy for certain, certain audiences, typically, like, you know, tech people and Germans and, and especially German tech people.
00:12:13
◼►
And so, you know, that, that community tends to not use Apple Podcasts proportionally as much as everyone else.
00:12:20
◼►
But certainly, again, I think, I think this is very interesting.
00:12:24
◼►
Like, it basically makes podcasts more navigable and more accessible if it works well.
00:12:31
◼►
And that's a big if, and there's a lot of challenges to overcome, but, like, that could be really, really, I think, experience changing for the medium.
00:12:40
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And, you know, in some ways good, in some ways not so good, we'll find out.
00:12:44
◼►
But I think it's, it's kind of interesting, like, there, you know, that we're, you know, the rise of cheap transcripts, basically, is going to dramatically change what podcasts are doing.
00:12:56
◼►
And, credit to Apple, Spotify entering the podcast game made Apple finally start working on Apple Podcasts in a meaningful way.
00:13:06
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Like, before Spotify really challenged them in podcasts, Apple Podcasts, I could always depend on them to not do much of anything.
00:13:14
◼►
Like, no offense to the podcast team, but, like, they didn't move much at all.
00:13:17
◼►
They didn't move quickly, which I considered a feature or a bug for me being in the alternative app business.
00:13:23
◼►
Apple Podcasts really has not done much of anything for most of the last, like, you know, 15 years.
00:13:30
◼►
But then, ever since Spotify started competing with them pretty well, pretty effectively, Apple is now, like, matching Spotify feature for feature in podcasts and sometimes getting ahead of them and sometimes falling behind.
00:13:42
◼►
But they're, like, they're moving again.
00:13:45
◼►
As an app developer who has to compete with them, I'm kind of, like, you know, grumbly, you know.
00:13:49
◼►
But as a fan of podcasts, like, that's great because they're still the biggest podcast player by a pretty good margin, depending on – it's kind of questionable whether you should count YouTube or not.
00:14:01
◼►
But, you know, Apple Podcasts is huge.
00:14:03
◼►
And so for them to be, like, really putting in some pretty innovative features recently, like, that's noteworthy.
00:14:10
◼►
And it kind of shows, too, like, when Apple has competition in an area that they've been complacent in for a long time, they usually rise to the challenge and do pretty good work.
00:14:21
◼►
So more areas of competition for Apple tends to be better for Apple and its customers.
00:15:57
◼►
Last episode, there was a – I forget who posted it.
00:15:59
◼►
Brendan, somebody had posted something about – and to the credit of that person, they didn't imply that this meant that there was Mac Pro stuff coming.
00:16:07
◼►
But they posted the name of a constant that they found in Xcode 26.1 Beta 3.
00:16:13
◼►
And it was CPU family arm Hydra, H-I-D-R-A, and we had talked about that in the past as a possible code name for a Mac Pro level chip.
00:16:20
◼►
Luna is here to throw some cold water on that idea.
00:16:23
◼►
They write, Apple's internal chip code nomenclature dictates that the H-1-7-G, which was the number associated with that constant,
00:16:32
◼►
is, in fact, the base M5, not some hypothetical M5 extreme.
00:49:59
◼►
So to get 1 terabyte cellular nanotexture, Magic Keyboard, and Pencil Pro in the 11-inch, it's like $2,300.
00:50:09
◼►
I'm like, oh, I don't use my iPad quite that much.
00:50:14
◼►
So that, I'm not going to jump on that.
00:50:17
◼►
And people always think that, I mean, obviously you're getting killed on the SSD, which is Apple's stupid, you know, shoving all the margins in the SSD.
00:50:23
◼►
But I will point out that that weird-ass floppy laptop you have has a better screen than any of Apple's laptops.
00:51:46
◼►
There's, like, an AstroPad cover or something like that that's a little bit easier to apply and has a little bit different finish.
00:51:53
◼►
And so, you know, for years now, before that, I used the paper-like ones.
00:51:57
◼►
I've used these kind of, like, textured screen covers for the iPad because I like the way that they both feel and the way the pencil feels on them way better than the flat, slick glass.
00:52:10
◼►
And so I've used them all the time, and they all like nanotexture.
00:52:13
◼►
They all show, you know, smears and fingerprints differently, and they're a little bit harder to wipe off.
00:52:18
◼►
But they're not impossible to wipe off.
00:52:20
◼►
You just, you know, you wipe them across your pants or whatever you have available.
00:52:37
◼►
Tuck screens get fingerprints on them.
00:52:39
◼►
And if you look at the wrong angle in the light, you'll see all the fingerprints, no matter what finish it is.
00:52:44
◼►
I don't think nanotexture is meaningfully different.
00:52:46
◼►
I will say our friend Steve Troughton-Smith recently got an nanotexture iPad Pro and has been posting about it on a Mastodon here and there.
00:52:53
◼►
And one thing Steve pointed out was that the pencil texture on it, it feels closer to a remarkable.
00:53:18
◼►
It wouldn't surprise me if that's why Apple added it to the high-end models.
00:53:22
◼►
Not necessarily for, like, you know, video producers, but maybe for people using the pencil, like high-end artists.
00:53:28
◼►
It's a huge difference and a huge improvement.
00:53:31
◼►
And compared to using a paper-like or this AstroPad thing that I have, compared to using, like, a paper screen protector, it's way more refined.
00:53:43
◼►
It doesn't have quite as much, like, friction as a texture, but those screen protectors introduce way more blur to the screen image than the nanotexture itself does.
00:53:54
◼►
Nanotexture itself, there's honestly almost no blurring of the image.
00:53:58
◼►
And you do get a little bit of that texture that makes a pretty big difference.
00:54:02
◼►
So whenever I get a new iPad, that's what I'm getting.
00:54:06
◼►
Even though it's going to be, it's going to cost as much as a MacBook Pro.
00:55:49
◼►
You're talking about a sidebar, Finder Windows, because that's the kind of person you are.
00:55:53
◼►
You've got toolbars, which also are changed a lot.
00:55:55
◼►
You've got tab bars, which also are changed a lot if you have multiple tabs open.
00:56:00
◼►
And that's all combined into a single window.
00:56:02
◼►
So you get to see how unharmonious all those.
00:56:06
◼►
First of all, you see how much those controls change because the sidebar is now inset and it's got rounded corners and the tabs aren't tabs anymore.
00:56:13
◼►
They're capsules and the toolbar buttons are different.
00:56:15
◼►
And you have a dark mode screenshot here.
00:56:18
◼►
I think it's worse than light mode because it looks like everything is overexposed and they have the weird drop shadows that have been toned down a little bit.
00:56:23
◼►
Yeah, it really highlights exactly how ugly and not space efficient and not harmonious.
00:56:34
◼►
And of course, I think part of the reason the folder icons stand out so much is that the rest of the OS has been drained of all color and basically bleached.
00:56:43
◼►
Or in this case, I mean, in dark mode, people like it to be dark.
00:56:45
◼►
Actually, I think this dark mode looks better than light mode, but switch into light mode and just everything looks like it's bone bleached in the desert and everything is all completely white.
00:56:54
◼►
And the only piece of color is your highlight color, whatever color you picked and your folder color.
00:56:59
◼►
Like I said, I believe you can change the default folder color and you can also pick on a per folder basis the color you want a specific color folder to be with the labeling system, which then the doc will entirely ignore.
00:57:11
◼►
Well, and it's funny you bring that up.
00:57:13
◼►
So I want to come back to that in just a second.
00:57:58
◼►
But speaking of Finder and speaking of the sidebar, I use Synology Drive.
00:58:04
◼►
We've talked about this many times in the past.
00:58:05
◼►
Synology Drive is kind of a bespoke Dropbox alike that, among other things, also will sync with Dropbox through other means.
00:58:16
◼►
But when I put that in my sidebar, which is where I like it to be because this is effectively my Dropbox, everything in my sidebar looks, you know, muted and black and white, except the Synology Drive folder, which is the icon for Synology Drive in the Squirtle jail.
00:58:38
◼►
I don't know if this is something that I have done at some point during my time with this Mac, but I tried going in and doing the, like, customize this folder icon by putting a, even though it's not really an emoji, I think they call it an emoji on it.
00:58:53
◼►
It matters for, like, the main Finder window, but to your point about the dock, it doesn't affect the sidebar in Finder.
00:58:59
◼►
So if you have a mechanism by which I can make this not look awful, I would love to hear it because I don't want to remove this from my favorites on my sidebar.
00:59:09
◼►
And I know, John, you're about to say just give it to the sidebar, but that's also not happening.
00:59:12
◼►
But if I can make this not look awful, that would be great.
00:59:16
◼►
Rather than trying to do the thing you were describing is the system in Tahoe where you can just take a folder icon and give essentially a template image that it will stamp and emboss on the folder icon.
00:59:25
◼►
And we talked about this a while ago, like, instead of you having to make a custom version of this, the system will do it for you, which is nice.
00:59:29
◼►
And presumably it'll stay up to date with, as they change what the folders look like.
00:59:34
◼►
But for this case, I would suggest that you copy and paste the folder icon onto it.
00:59:42
◼►
You know, like, get info on it and just paste a plain folder.
00:59:44
◼►
Not, not like try to emboss it or put a thing or whatever, like, essentially do a custom icon for it.
00:59:48
◼►
Like, you would do a custom icon for your hard drives, like my, my hard drive, my, it has a little picture link on it.
00:59:55
◼►
Paste on a, but instead of pasting on a custom icon, copy a folder icon and paste it on there.
01:00:01
◼►
That, that won't be sort of OS upgrade proof.
01:00:03
◼►
So like when the next OS comes out, your drive will look like Tahoe, but you can try that.
01:00:06
◼►
But the problem is, as you noted, the sidebar, I can't see if you have any other folders in the sidebar, but things like, um, well, I guess you have a folder called detritus.
01:00:18
◼►
It's not showing the folder icon, Tahoe folder icons are those dark blue things that you were complaining about.
01:00:22
◼►
It's showing essentially a template image.
01:00:24
◼►
It's like, I know this is a folder and I'm going to ignore whatever icon this folder has, because God forbid we honor the custom icon stuff that we added our folders anywhere else in the finder.
01:00:34
◼►
I'm just going to show, uh, my little, like, it looks like an SF symbol or whatever, like it, like a template image, just out a line art drawing of a folder.
01:00:43
◼►
It's a line art drawing of desktop downloads does not look like your downloads folder.
01:00:46
◼►
So if you've customized your downloads folder, finder doesn't care.
01:00:49
◼►
It's going to be a downward facing arrow in a circle and it's monochrome and so on and so forth.
01:00:52
◼►
Then Synology drive stands out because not only is it not a template image, but as you noted, it's in squircle jail because Apple hates us all.
01:02:33
◼►
Tahoe, a lot of stuff in Tahoe is half-baked.
01:02:35
◼►
And the stuff that's fully baked doesn't taste good.
01:02:37
◼►
We are sponsored this episode by Delete Me.
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01:04:20
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That's joindeliteme.com slash ATP, code ATP.
01:04:25
◼►
Thanks for Delete Me for sponsoring our show.
01:04:27
◼►
Marco, we are too slow, and we missed getting a first right of refusal with regard to something you discussed on Under the Radar, number 330.
01:04:42
◼►
I think it was the most recent one, right?
01:05:09
◼►
It was not a community that never really stuck for me.
01:05:11
◼►
What happens on Reddit, and we have this for our show too, if you don't create an official community on Reddit, one will be created for you.
01:05:25
◼►
And if you are not there, what tends to happen is that the one that is created by other people tends to be people who are mad or who don't like you.
01:05:39
◼►
It kind of becomes like a place where your biggest haters will gather.
01:05:45
◼►
And so whenever I have discovered some subreddit for something that I am a part of, it has not been a good experience to look at any of those posts because it gets very nasty and very personal pretty universally.
01:06:02
◼►
And so I always had a pretty negative impression of Reddit and any motivation I would have to possibly be there or to put myself into that.
01:06:14
◼►
You know, what I perceived as like subjecting myself to that, like a long time ago, I used to listen to Howard Stern back many years ago.
01:06:23
◼►
And in like the early days of Twitter, like he was getting on Twitter and he was – it was kind of interesting, like listening to him as like a kind of an old school celebrity, learning about like how Twitter can like turn against you and how people are like harassing you constantly.
01:06:41
◼►
And you have all these haters that just have, you know, all this like, you know, access directly to your attention.
01:06:47
◼►
And one thing that he said on the air one day, he's like, why am I giving these people access to me like this?
01:07:47
◼►
It is not a good use of my time to go there.
01:07:50
◼►
Before we move on from this, I'd be curious to hear, John, your two cents about Reddit.
01:07:55
◼►
And for what it's worth, I strongly echo what you're saying with regard to things that one is involved in.
01:08:03
◼►
Like, you know, I – there was a period of time where I would at the very least lurk and occasionally interact with the unofficial ATP subreddit.
01:09:34
◼►
Like, they're really cruel to you in that place.
01:09:38
◼►
But, you know, what you're saying, though, is very valid in the sense that, like, these social platforms and social networks, they're huge.
01:09:47
◼►
You can't generalize and say, like, everyone on this platform is X.
01:09:51
◼►
And, like, I remember, like, back when I was at Tumblr, you know, I would occasionally see people say, like, oh, Tumblr's mad today or Tumblr's really down or whatever.
01:10:01
◼►
And I'd be like, you know, that's, like, I'm not seeing that from the people I follow.
01:10:05
◼►
You're seeing that from the people you follow.
01:10:08
◼►
Like, when you're in a social platform, what you see is, generally speaking, either what you have chosen to see or what the algorithm is feeding you based on your activity.
01:10:19
◼►
But either way, it's like it's you're seeing a very narrow slice of a very big platform.
01:10:25
◼►
And you can't just say, like, oh, this entire platform is X because they're bigger than that.
01:10:31
◼►
It's the same thing, like, you know, in New York City.
01:10:33
◼►
New York City is not like not everyone you see in New York City is involved in the stock market.
01:11:02
◼►
Well, on the topic of Reddit, I get what you're saying, but there's a couple of things that are a little bit different on the internet.
01:11:08
◼►
One is that there's no geographic boundary, so you can be much bigger than a single city.
01:11:11
◼►
And the other is Reddit as a platform is designed to allow people to make sub-communities, sort of like self-governing, self-sustaining sub-communities.
01:11:22
◼►
Now, that being said, Reddit was essentially seeded by a particular type of individual in the early days, people who were attracted to nerdy things like these type of tech platforms,
01:11:34
◼►
and also people who continue to be attracted to this form of community building on the internet.
01:11:41
◼►
There is – you can generalize a little bit about this sort of stereotypical person who would be interested in being very active in Reddit or being a moderator on Reddit or whatever to some degree.
01:11:53
◼►
But Reddit is just so huge now and has been for years and years, and it's made up of sub-communities.
01:12:30
◼►
There's a Procreate Reddit for like the Procreate program for iPad, like the graphics art application.
01:12:35
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Someone made a Reddit for Procreate where the people would share their artwork, and someone shared a picture that they drew of Master Chief from the Halo game with the trans flag behind him.
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And the moderators took it down because they said, we don't want politics in here.
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And as you would imagine, that blew up into a big thing of saying the existence of people is not political and blah, blah, blah.
01:12:53
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And the upshot is people who don't like it left the Reddit and started their own Procreate Reddit that's not filled with bigots.
01:13:00
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And that's – Reddit as a platform supports that.
01:13:05
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Make the community that you want to have run it the way that you want to have it, which is – so, you know, speaking of like the ATP subreddit or whatever, they're using Reddit correctly.
01:13:15
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Whoever wants to form that subcommunity on whatever they want to talk about, however they want to talk about it, there could be five of them, ten of them, one of them, zero of them.
01:13:24
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And most of those communities are not for me.
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Most of the time, I'm just getting it as a Google result or whatever for something that I'm searching, in which case I'm glad those communities exist and someone is like figuring out the best way to repair my particular dishwasher and writing a big Reddit post about it.
01:13:41
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But I don't personally participate in most of those communities, but I love that it is a platform that provides a way for people to make those communities.
01:13:49
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So I view the ATP Reddit or however many ones there are, Overcast Reddit or whatever, as those are people using this platform, which is, you know, kind of like a nested, threaded, indented, text-based, web forum-style community.
01:14:05
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They make the communities they want to make and, you know, some of the communities thrive and become popular and big and get lots of structure around them.
01:14:14
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Other ones sort of like fizzle out or whatever.
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But like, I don't begrudge anybody using that platform to make a community they want to have.
01:14:20
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And in the grand scheme of these type of platforms, I think for the most part, there's been some kerfuffles about Reddit doing evil things with moderators or whatever.
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But like, it has mostly resisted becoming a terrible parody of itself and being taken over by super-duper evil billionaires.
01:14:38
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Maybe they just have like mildly evil billionaires taking over.
01:14:41
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Anyway, all this to say is that I don't frequent Reddit, but I am glad that it exists and I don't begrudge anyone to make whatever community they want to make in Reddit.
01:14:50
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And if you don't like a particular subreddit, don't read it.
01:14:54
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And that's kind of what led me to reevaluate.
01:14:58
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So one thing I realized over time recently is like it was not doing me any good to have places where my customers were gathering to talk about how much I sucked and how much I wasn't listening to them.
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Because for me to not be there reinforces the fact that I'm not listening to them.
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And the reality is those places usually were so negative that I was not in fact listening to them because I decided I was better off ignoring those places and kind of shutting them out because it was too hurtful to read them most of the time.
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And so this was not really a good solution.
01:15:38
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Like this was not a good situation that I had this like kind of hate sink, almost like a heat sink.
01:15:43
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This is like where all the hate gets concentrated and meanwhile at the same time I'm realizing over time that first of all I want to engage more with my customers and I used to have a place for that.
01:15:57
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It was Twitter and then Twitter became a Nazi bar.
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So that's – you know, I left Twitter and there's – and Mastodon is the most direct replacement for me but it's not even close to a replacement.
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You know, Mastodon is a certain type of community very heavily there.
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It's a much smaller community than Twitter was.
01:16:45
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And there's other things like Blue Sky and Threads but they – I don't think it's a good idea for me to try to spread myself across all those different platforms and try to build a presence on all of them.
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It was because I was addicted to Twitter and I was running time tracking software and I was seeing, wow, I'm spending like five or six hours a week on Twitter.
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Like I tried for years to reduce my dependence on that kind of thing.
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Now I finally have because Mastodon doesn't have that much going on and I want to jump right into Blue Sky and Threads.
01:17:40
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I'm like, all right, I need to find other ways to engage with my customers and to engage with – and to find new users frankly and to engage with other people.
01:17:47
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So email is one way that I hear from customers.
01:17:51
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But email has a lot of limits as well.
01:17:53
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Like I definitely hear from the most people via email by far.
01:17:57
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But if I respond to an email, which it's hard to keep up first of all.
01:18:04
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And if I'm relying on email as my main communication venue, it all comes to me.
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So no one else can respond to it except me.
01:18:15
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Yeah, I could hire somebody, which maybe I'll – I still might do that at some point.
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But I've had negative experiences with that in the past.
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So anyway, email doesn't really scale because it's just me seeing it all.
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No one else can help respond if they have the same problem or they already know the answer.
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And when I respond to somebody, only one person will ever see that.
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So I'm not really creating like a knowledge base.
01:18:39
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I'm not really creating like support articles or any kind of equivalent – I'm not creating search results for other people to find.
01:18:45
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And AI is now here in a big way replacing a lot of help and web search.
01:18:54
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Now, when you look at what the AI companies are indexing, what their data sources are for things like obscure questions about apps and technical platforms, Reddit is where all that information is coming from.
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That's why Reddit is like locking out search engines and starting to license their data like for money because it's very valuable to AI companies.
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And they're one of the only places that has that kind of value at that scale.
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So Reddit answers and like Reddit posts are becoming the truth input to AI.
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Like when an AI model is being trained on a whole bunch of data, what is it being trained on?
01:19:44
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So I thought this is actually a really good time to reconsider whether I should participate in Reddit or not because it seems like there's a lot of reasons pointing to maybe I should give it a try.
01:19:56
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But I had such bad experiences browsing it in the past.
01:20:02
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I'm like, all right, well, what do I do here?
01:20:05
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You know, I don't want to like invade and do like kind of, you know, join the existing one and say, all right, I'm here, everyone.
01:20:29
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You know, that's that's kind of like like one thing I mentioned on under the radar is like back like when Twitter was smaller, we would be able to rant about a company on Twitter and we would just rant to each other and it was fine.
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And then as Twitter got bigger and all the companies not only got on Twitter, but then started getting like, you know, search bots that would crawl for mentions of them so they can intervene with their customer service teams.
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It became a lot less fun to rant about like, oh, I had a bad flight on United because then like you get a message from United customer support.
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Please tell us, please DM us so we can chat and work this out for you.
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Carrot XP or whatever the initials were the people personally, you know, and it like once the companies were there responding to you and you knew that if you posted something complaining about them, you knew they would see it.
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It kind of toned it down a little bit because it kind of like it kind of sucks the fun out of complaining and it turns it into like, OK, well, I know they're going to see this if I post if I mention them like mention their name.
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So maybe I'll be a little bit kinder and maybe I'll consider whether I really want to be posting this rant or not.
01:21:35
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Well, that happens on Reddit, too, as it turns out.
01:21:37
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So I created my own community on Reddit.
01:21:38
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And what happened was, first of all, it was not the old community.
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Like I let them be and I created my own space.
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OK, you know, it's my it's my existing audience on my my social platforms.
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I link to it in the app, you know, so like it's my users filling it up instead of just like, you know, a small handful of people who don't like me very much.
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But also I was there showing myself to be there.
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I was publicly present and I was I posted a lot.
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I'm still posting not as much now because I just got back from a vacation, but I'm posting a lot.
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And by me being there, people are automatically kind of instinctively just being a lot more civil.
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And part of that is because I'm fixing a lot of problems.
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But, you know, part of it also is that they know I'm there.
01:22:35
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It's the same way, like when people are in their cars, they will behave with their driving in a more rude manner oftentimes than when then what they would do face to face to somebody.
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And because it's like when when you're in your car, like the other people are dehumanized.
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And then but if you're like standing in line at the bank, you wouldn't like, you know, aggressively ride behind the person in front of you trying to get them to hurry up and write that check.
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Like, you know, there's there's certain things that like you would never do in person like humanity gets in the way.
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Well, that's what I'm seeing on Reddit, like because I am there now with an official presence and an official subreddit and they know that I'm going to be reading most of these posts.
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They're being a lot nicer and it's much more like constructive.
01:23:34
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Like no one's being unreasonably mean.
01:23:38
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A couple of times somebody posted a little bit snarky.
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It gets downvoted before I even see it.
01:23:42
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Usually like it's it's been a much more productive place.
01:23:47
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And I think I think people are appreciative that I am there and I'm appreciative of them because they are bringing things to my attention that like that weren't getting through before.
01:23:57
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And then every single time I write an answer to a question, first of all, I don't even have to answer them all because other people are answering them, which is amazing.
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But then second of all, when I do post an answer to a question, other people can see it and it gets indexed as a search result.
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It gets crawled by AI trainers and then it becomes an AI answer when people ask it to AI engines.
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And so I feel like I'm like I'm multiplying my effort here, which as a one person business, you always have to find ways to do that.
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Like that's that's always a challenge for one person businesses.
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Like how do you how do you multiply yourself?
01:24:32
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And this is way better than trying to solve problems by email because other people can help.
01:24:39
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And when I if I do jump in and say something, other people can then find that information later.
01:24:44
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So so far, it's been a really positive experience.
01:24:49
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Again, like it's not all easy because there are certain hard problems that I have to tackle.
01:24:53
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But I found I found I'm just being honest about that.
01:24:57
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Like so, you know, I took a vacation last week and before I left, I thought I thought of like whether I should do this or not.
01:25:05
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But I I decided, you know, I'm going to tell the Reddit I'm going to be gone for a week.
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That way they won't get too mad if I'm not responding for a week to anything that's posted.
01:25:17
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And I was also trying and maybe I'll get back to this later.
01:25:19
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I was trying not to do any work on this trip because this is also kind of a challenge that I've had, a personal challenge.
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I am not good at not working and I've been trying to get better at that.
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I'm trying to get better, like being able to take a vacation and not bring work with me and not the whole time feel like, oh, I should be doing work.
01:25:39
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So that I posted on the Reddit before I left.
01:25:43
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I said, I'm going on a personal vacation after all this.
01:32:07
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And another thing you mentioned on Under the Radar, which I thought was a good self-knowledge, but also, you know, is kind of a bummer is, I think, underscore s.
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I'm probably not going to do it in the future, but I will do this.
01:32:42
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I will answer someone's question on Reddit and allow that to be passively indexed.
01:32:48
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My pitch would be having some kind of self-created set of documentation, knowledge base or whatever will make answering people's questions on Reddit easier because you can then give a quick summary and link them to the length of your explanation instead of writing it over and over again.
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That's the one of the reasons we have a membership fact on ATP dot FM is because people have membership questions and there's no way in how and lots of people they email for support or whatever, because, again, we don't have a community to do this, which is fine.
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But I don't want to write the same email reply seven times.
01:33:18
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So that's why I have anchor links to the specific question that they asked in the membership fact that gives a longer explanation.
01:33:25
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And if five or six people ask a question that becomes frequently asked, guess what?
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It goes into the fact, which is kind of like a knowledge base, which gets indexed, which yada yada.
01:33:33
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So I would encourage you to at least if something keeps coming up, consider at overcast dot FM having a fact or something where the most frequently asked questions are and you have a formal longer answer.
01:33:46
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And you can still informally answer people's questions there.
01:33:48
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But I think what you'll see then is people who are answering questions for you will start linking to your fact.
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And the fact is a living document that you control.
01:33:54
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So unlike the Reddit post, which you're not going to go back and edit years later, you can keep updating the fact to be more accurate and expanded or whatever.
01:34:47
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Like I I barely have enough time to keep up with reading the feedback, trying to respond to some of it.
01:34:55
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Like I barely even can reply to most of it, but I try to respond to some of it to also then go and create all this documentation and everything.
01:35:04
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Like it's just it's so much easier to just write stuff in a Reddit field and hit submit.
01:35:13
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Well, if you had it in a single place, if it's literally frequently asked, put it in the list of frequently asked questions and then you can just link to the longer answer.
01:35:21
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So you don't have to rewrite the longer answer over and over again, because there is some common stuff that is always coming up.
01:35:27
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Now, maybe not the way you're using it now, because it's more of kind of like feedback and on the fly and what problems are people experiencing or whatever.
01:35:33
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And honestly, like obviously the thing you're much more inclined to do is that if lots of people are being confused about a feature, you'll change it in the app to solve that problem and not write a lengthy explanation of how it's supposed to work.
01:35:42
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But as you noted about like priority playlists, certain things, there is no one obvious solution that you all just update the app and this will no longer be confusing.
01:35:51
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There's there's areas where there is no one right answer.
01:35:54
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And sometimes it's good to just have an explanation of the way you have chosen to make it work and why.
01:35:59
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And you're currently you're putting that in Reddit.
01:36:01
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But, you know, if this community lasts for a long time, three years from now, you're going to get sick of writing that same answer over and over again.
01:36:08
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You may be who of you to have a paragraph of text somewhere on a website that you can link to.
01:36:16
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Or the whole community could be invaded and your lack of formal moderation and code of contactable, you know, and it's not even that the lack like no one is running this like you haven't like designated moderators.
01:36:28
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You're certainly not moderating and banning people.
01:38:01
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I think the bigger risk is that it would die like just from from a lack of traffic fizzle out due to inactivity like the slack did.
01:38:09
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Yeah, like I think that's the much bigger risk of like how this fails is it just dies down and there's not enough volume for people to pay attention.
01:38:17
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Even if it does, like I said, you will still have that content that will be indexed.
01:38:21
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And like, you know, like it's still has produced value that as long as Reddit stays existing and those pages stay on the web and get indexed and so on and so forth, that value will still be there.
01:38:30
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But it no longer it no longer be is a an active community where you're getting like real time feedback.
01:38:35
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But we'll see like slack is definitely way more hidden and like difficult to get to the barrier to entry is higher, whereas people can find a Reddit page in a million different ways.
01:38:44
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And once they land there, people know how to click on a web page.
01:38:47
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Like maybe they don't know how to use red, but like I feel like slack with their stupid login system and everything is just so much harder to get into.
01:39:44
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I think it's probably going to be good.
01:39:45
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I think it's it's again, it's either going to, you know, fizzle out and be nothing or it'll be sustained and be pretty good.
01:39:52
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And I think honestly, I think the latter is more likely.
01:39:55
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My best guess is one year from now, the Reddit will look very similar to how it does now in terms of like the tone, the traffic, the usefulness to everybody.
01:40:05
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So hopefully I'm right about that and we'll see how it goes.
01:40:08
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Well, at least you didn't make a Facebook page.