19: Marco Marketing
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(upbeat music)
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From Relay FM, this is Upgrade, episode number 19.
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Today's show is brought to you by our friends at lynda.com
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where you can instantly stream thousands of courses
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created by industry experts.
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For a 10-day free trial, visit lynda.com/upgrade.
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Mail route, a secure hosted email service
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for protection from viruses and spam.
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Stamps.com, posted on demand, and PDF Pen 2 for iPhone and iPad.
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Edit your PDFs from wherever you are.
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My name is Myke Hurley and I'm joined as always by the man about town, Mr. Jason Snell.
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Hi Myke, I'm the man about town, eh?
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Uh huh, that's what you want to say.
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Interesting way to describe somebody who works inside his house.
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You're a Snell town, you know?
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You're the mayor of Snell town.
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I bring it with me, yeah.
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I don't know where that came from.
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It was the first thing that came to my head.
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I have a little bit of a sore throat today so I might be a little bit husky, Jason.
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I'm just getting over my cold.
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My cold is finally abating.
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I'm almost out of it.
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I'm almost done with the cold.
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So I'll probably get the flu.
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I've been thinking about it recently, right?
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I have a sore throat because over the weekend I went to a birthday party.
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My brother was celebrating his 30th birthday.
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So we celebrated and in celebrating my throat became sore because out in nightclubs and
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talking to people it's loud.
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And I think to myself these days I should take more care of my voice so maybe I'll take
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like an extra sketch or something next time and just won't speak.
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This is how I always feel with WWDC.
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I'm not used to spending a lot of time out in loud environments shouting at people in
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order to be heard.
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And so whenever I go to WWDC or some other conference,
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I have this where I shred my voice in very short order.
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It happens really quickly.
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- Yep, I can feel it going within like 20 minutes.
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- Yeah, and where was it?
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At Singleton, I was doing a podcast with Dan Morin
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after one of the events in the evening.
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And Dan and I looked at each other about 10, 20 minutes in
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and we're like, we need to stop talking
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or our podcast later is gonna be,
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"Hello, Dan!"
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You know, it just completely wrecked.
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So yeah, you're gonna have to watch that.
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Your voice is your professional tool now.
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It's your instrument.
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- If you would like to hear myself,
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Stephen, Jason, and Dan very hoarse at WWDC,
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there is an episode of the pre-relay Clockwise.
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- Oh yes. - Where we did that.
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And it was quite funny, like we were doing that show
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and I was like, "I can't talk, guys."
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I'll put it in the show notes.
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It's quite funny to hear us.
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There was lots of drinks around the room
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to try and keep everybody speaking.
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- Yeah, yeah.
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It's not good, you know, yeah.
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It may be entertaining content,
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but down quality in terms of voices.
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You need to be able to be heard to be on a podcast.
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I think it'd be difficult for somebody
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who's lost their voice to be on a podcast.
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- So we have a real barnstormer of a show today.
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This is a biplane that is going around from town to town
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doing tricks aerially. It's that kind of show.
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- It's that kind of show.
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So we're gonna kick it off with some epic length followup,
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but in a good way.
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So why don't you tell me what we've got?
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- Yeah, yeah, good followup.
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We're doing some restructuring of formats and verticals
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and we've had some notes from the network executives
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and it's all gonna be good.
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But we'll start with a little followup
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because I love the followup.
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Listener Rob wrote in to say,
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Thank you, Jason, for motivating me to finally write my thing about all day battery life.
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So we talked last week about Apple solving for X with batteries and Myke pushed back
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on some of the theories in my charts, which actually was quite enjoyable.
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I really enjoyed that you were like, "Well, wait, what about this?"
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And that was, I love the give and take of that segment.
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I thought that was really great.
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Rob wrote a piece that we can put in the show notes where he talks a little bit about battery
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life and who uses, you know, people are creatures of habit. He said we get used to plugging
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in our phones, that more people would have their phones run out of battery if they never
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plugged in their phones, but you get trained to plug them in in order to hoard electricity
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and then you end up in a place where your phone lasts, but it's been tethered. And he
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he makes a bunch of other points
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and it's an interesting piece,
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but I wanted to use that as a jumping off point
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to also based on some feedback
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that isn't in our notes that I got is,
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just to discuss this,
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Apple seems to feel like there are,
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Apple is well aware there are people
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who want more battery life on their iPhone.
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They're well aware of that.
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I think Apple seems to feel that the people
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who really, really want more battery life
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are a relatively small group that can just buy
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an external battery or a battery pack.
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And I talk to people all the time,
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there are certain people who never use
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an external battery pack.
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And then there are other people who are like,
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"Oh yeah, I always just buy a Mophie case."
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Like always, that's always what they do.
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'Cause that for them, they like to live their life with that.
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And Apple's approach seems to be that everybody else
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shouldn't have to take on more thickness and weight
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in their phone for, in order to fulfill the needs
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of this smaller group of people who want more battery life
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than what Apple is willing to give.
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Now, the question is, where do you make that cutoff?
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If it's half the people want more battery life
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or 70% of the people want more battery life.
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If most iPhones or many, very many iPhones
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are always on battery packs
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because the battery is just not good enough
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to the point where it starts to also hurt sales of iPhones
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'cause everybody says you can't buy an iPhone,
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it doesn't have enough battery life.
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Apple has to make that decision about what is a niche feature and not fulfill it.
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And I feel like with a battery, I mean, that's definitely, that seems to be what they're
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doing is saying, look, most people get by just fine.
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It's not hurting the perception of our product.
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There are certain people who really, really, really, really want more battery life, but
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there are third party products for them.
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we're not going to subject every person who uses this device to extra weight because some
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people really want more battery life, especially when they're third-party products. So that
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seems to be where they're coming from.
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So with my 5S, I had it living in a Mophie case for practically all of its life because
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I wanted that extra battery, it doubled my battery power. But now with the 6 Plus, if
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If I wanted a Mophie case, there's no way I could use it.
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It would be huge.
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Like, can you imagine?
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Although, with the 6 Plus, there is one.
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I know, yeah.
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But with the 6 Plus, it seems a lot less necessary, because the 6 Plus actually does have the
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best battery life of any iPhone.
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Yeah, definitely.
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I do wonder about battery life being a niche.
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I don't think it is.
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There's nobody in my life that I know that doesn't have battery issues.
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People are plugging their phones in multiple times a day or they're complaining that these
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phones don't get battery life or whatever.
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I can't think of anybody that I know that wouldn't be happier to have more battery life.
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Is that magic more battery life or is that more battery life but their phone is bigger
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and heavier. That's the trade-off, right? And I want to make it clear too, I got a couple
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notes about this. When I'm stepping through Apple's thought processes here, that is not
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an endorsement necessarily. I'm just trying to understand why Apple does what it does
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in some of this stuff. And I think that it's an interesting question of like, Apple presumably
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has an internal research department that is polling existing Apple customers and prospective
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Apple customers and really trying to get a read on people's attitudes toward this stuff.
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And so Apple probably has a pretty good idea of what at least they think the add-on battery
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market is versus the people who buy an iPhone and don't buy an add-on battery. And I think
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it's an interesting question of where do you change your priorities? Where do you make
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the cutoff? I think we're talking about this because this is closer to being an issue than
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I mean there are things that are truly like so far out on the edge that you're
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like you know I'm switching to desktop Linux you're like all right you know
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you're so far off on the edge of the mass of the people who buy this product
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that I'm not so worried about you you're going to find a way to make yourself
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I'm not going to take this product and mess it up a little bit just to satisfy
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these edge cases but this one seems like it's a bigger issue and that there there
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is more opportunity for Apple to revisit it and say well and which they may have
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have done by, certainly by making the phones bigger, they've gotten battery life as part
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of the bargain. And so I think that's interesting. But it's not that I'm necessarily endorsing
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this line of thought. I'm just trying to understand why Apple does what it does, because I find
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that can be illuminating in trying to understand what else they might be doing. And I think
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this is an interesting question for that reason.
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So I had some follow-up and a little bit of pushback last week about my kind of claims
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about my battery life and how great I think it is basically.
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And I remember talking, I believe, with Nick Donnelly
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on Twitter, Upgrading listener, Nick Donnelly,
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and he was kind of saying that your battery life is great
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because of all the non-screen battery life it gets.
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Like it's not actually that much better was his claim.
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So I was thinking about this,
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and I think what he was kind of meaning is like,
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yes, the audio playback is way longer on the 6 Plus,
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but standby and using the screen isn't.
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So I wanted to think about this and kind of,
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I took stock today of the way that I've used my phone.
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Now, there is one thing that's really frustrating.
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I wanted to include one of the usage statistics
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as like a screenshot,
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but I had to restart my phone at one point today
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because I'd lost data coverage.
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It was weird, blame EE, my carrier.
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So now I can't get the numbers, the actual numbers,
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but I have times, so I can give you that.
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So basically, I looked at it today, and so from 9am to 4pm, I have used my iPhone constantly.
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I've used it to check and reply to email, I've read the documents for these show notes
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in Google Drive, I've read all of my Twitter-themed stream for the day, I was playing video, I
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was watching YouTube videos at one point whilst I was eating some lunch, I've been playing
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games, I've used maps, and I've been listening to Overcast, so I've been on a two and a half
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hour round trip today, for example where I was also listening to Overcast and
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playing games at the same time because I think when I use my phone I'm very
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rarely have the screen off like even if I'm listening to a
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show I'm playing games or reading Twitter or something like that. So between
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9 a.m. to 4 p.m. so I've used my phone I think constantly throughout that period
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maybe like an hour where I wasn't where I was in a meeting I had 15% battery
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life left on my phone by 4 p.m. So I think, I mean, and people can argue with
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me, I think that's incredible and it's way more, way more than I got on my 5 and
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my 5s. Yeah. Like I would have sometimes 15% by like 11 a.m. doing the same kind
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of stuff. Yeah, I think most of the tests that involve screen on show that the 6+
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life is crazy. Yeah and like to give, yeah, to give our kind of an idea to show
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like it is kind of screen on time in like the last 24 hours. I'm looking at
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the percentage like 17% tweetbot, 16% messages, 15% home and lock screen and
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then it kind of goes down from there. So I mean I'm looking at it today and
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coming out like yeah no that I think that's pretty impressive. That's a work
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day. I've done an entire work day working on my phone for the entire day and it's
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and it's lusted.
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- Yeah, yeah, no, it's good.
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I think the nice thing about the bigger screens
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is that by doing bigger screens,
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Apple is also picking up better battery life.
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Even if it was never on its own enough,
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I think with the bigger screen,
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it gives them an opportunity to do better battery life.
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And I liked, I mean, we had feedback
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based on our discussion from people talking about
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this idea that Apple's power isn't solving the issues,
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they're not solving for X so much as they're a prisoner
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to the way that the technology grows and changes
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and all of that.
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And I don't really buy that because I think in the end,
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they could always make it bigger or heavier
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or keep it the same.
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And they often choose not to do that.
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And that shows where their priorities are.
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Yes, they are a prisoner in the sense that
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this is a math problem.
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why I say it's solving for X. This is algebra, you know, you change one variable and the
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other variable has to change, and you're trying to get the right balance. And the way I figure
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it, there's a number below which they won't go. And it varies some, but that number is
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lower than I think some people, mystery number of people, would put the minimum battery life.
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I think a lot of people would put it higher. But the good news is with the 6 line at least,
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that number has come up perhaps as a side effect
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of having more area inside the device,
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so more places for battery to go,
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just because you increase those screen dimensions
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and even though it's not very thick,
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that's still, you're adding a lot of area,
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a lot of volume inside the device.
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Anyway, I think it's an interesting topic
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and I'm glad we got some feedback about that.
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so let's see do we want to do a sponsor break now?
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yeah let's take our first break. This week's episode of Upgrade is brought to you
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by our friends over at lynda.com
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lynda.com is used by millions of people around the world and has over three
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including all of the new stuff that they're adding all the time.
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You'll be able to view these on your tablet, your mobile device,
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if they're apps for iOS and Android, as well as on the desktop.
00:15:01
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Linda has out something for everyone.
00:15:03
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►
Whether you're looking to find a new hobby, want to improve on some skills,
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maybe you want to find a new job and completely retrain yourself,
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you're going to find stuff that you want.
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For example, if you want to learn how to build an iOS app,
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they have iOS app development training,
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they have a Swift essential training, if you want to start learning Swift,
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There are a couple of courses that I've seen around on lynda.com.
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You'll be able to work along with these instructors to help get a good understanding of what it
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takes to build an iOS app.
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Maybe you want to work along with these instructors to learn how to edit a podcast or to learn
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how to use Adobe Photoshop.
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They have everything you want.
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Maybe you want to learn a bit about online marketing.
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They have experts that can teach all of this stuff.
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Do yourself something good in 2015 and sign up for a free 10-day trial to lynda.com by
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visiting lynda.com/upgrade.
00:15:47
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I continue to be super impressed with lynda.com and I think you will too.
00:15:51
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Every time I go in to try and find new things to talk about I'm blown away by just the breadth
00:15:55
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of courses that they have and it's growing all the time.
00:15:58
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So go learn something new this year, go to lynda.com/upgrade and sign up for that 10
00:16:02
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day free trial.
00:16:03
◼
►
Thanks so much to lynda.com for supporting this show and Relay FM.
00:16:07
◼
►
Thanks friends.
00:16:09
◼
►
Thanks lynda friends.
00:16:13
◼
►
more follow-up. Something related it seems to last week when I admitted that I don't
00:16:18
◼
►
use full screen mode very much, not even when editing, not even when editing using Logic
00:16:22
◼
►
10 on an 11-inch MacBook Air, which I admit is kind of crazy.
00:16:27
◼
►
You can't really use Logic in full screen though, because when you're trying to move
00:16:31
◼
►
around the interface, it kind of sometimes requires you to drag outside of the app to
00:16:35
◼
►
move quickly enough. So even though I am a full screen person, I don't use Logic in full
00:16:41
◼
►
green because it slows me down. I will sometimes use it once I'm finished
00:16:47
◼
►
dragging everything in and I'm just kind of motoring away with with editing for a
00:16:52
◼
►
while but it's not it doesn't save me that much space either honestly it saves
00:17:00
◼
►
me very small amount of space. Anyway, related to podcast editing I'm
00:17:06
◼
►
gonna write something about this on six colors this week but I should pass on
00:17:11
◼
►
I made a video. I made two videos this week, actually. I posted two videos this
00:17:19
◼
►
week. One of them we'll put in the show notes. Well, we'll probably end up with
00:17:23
◼
►
both of them in the show notes, won't we? But I'll put one in for you right now,
00:17:28
◼
►
Myke. I did a time-lapse of me editing the incomparable this weekend, and I'm
00:17:34
◼
►
gonna write about how I edit podcasts and embed that video, but it's up now,
00:17:39
◼
►
so we can put that in the show notes. I saw CGP Grey did this with an episode of Hello
00:17:45
◼
►
Internet I believe, and I thought that was an interesting idea, and when I write about
00:17:50
◼
►
editing people ask me how I do my editing, and I occasionally post a screenshot and people
00:17:54
◼
►
try to understand what the heck they're seeing, and I realized it might be useful sometime
00:17:58
◼
►
to do a time lapse. So there's a video up at, I think it's like 200x of me editing an
00:18:06
◼
►
episode of the incomparable, a fairly straightforward episode of the incomparable that you can go
00:18:10
◼
►
see, speaking of editing things.
00:18:13
◼
►
The difference between yours and Grey's video is Grey's video is 65 minutes long, because
00:18:18
◼
►
he didn't respeed as much as you did, so depending on your tolerance.
00:18:22
◼
►
Yeah, I took the maximum speed of Final Cut Pro, you know, the 200x mode, and I just said
00:18:30
◼
►
do that, and so it's about 10 minutes long, which should be enough.
00:18:34
◼
►
You can pause it, you can move around in it and see stuff if you want to.
00:18:39
◼
►
And it's a 1080, it's a full HD, so the resolution is pretty good if you want to see it at that
00:18:44
◼
►
And, and, you know, you can set speed on YouTube, so you could watch it at a quarter speed if
00:18:49
◼
►
you wanted to.
00:18:51
◼
►
There you go, brilliant.
00:18:52
◼
►
So plenty of options there, and I will write something up about that hopefully this week.
00:18:57
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►
That is a top tip from me, by the way, the speed on YouTube.
00:19:01
◼
►
Like if I'm watching a video, like a keynote video for something, like I'm doing some research,
00:19:05
◼
►
I tend to watch it at like 1.5 and it helps me get through things a lot quicker.
00:19:11
◼
►
People who listen to podcasts at elevated speeds will appreciate this tip.
00:19:15
◼
►
Uh, listener Connor, uh, wrote in related to this saying, "Establishing habits, Apple
00:19:21
◼
►
releases a new feature that allows greater productivity.
00:19:23
◼
►
How does JSON implement it?"
00:19:25
◼
►
Um, I have two answers to this.
00:19:28
◼
►
One is, I tend to try all the new things because I usually am reviewing this stuff, so I have
00:19:33
◼
►
to use the new features.
00:19:35
◼
►
And so I do.
00:19:36
◼
►
And sometimes those new features will stick, and I'll use them.
00:19:41
◼
►
And other times they won't, and they'll fall by the wayside.
00:19:44
◼
►
And there are many, many, many OS X features, for example, that I have used during the development
00:19:50
◼
►
phase of the operating system, and then the moment that I'm done with my article, I never
00:19:56
◼
►
use them again.
00:19:58
◼
►
happens a lot. Why is this Jason? Why do you think this is? Are you so ingrained that you
00:20:04
◼
►
don't, things don't catch on? My second point was I've been a Mac user for 25 years, right?
00:20:09
◼
►
And it's not just habit, but it's efficiency. And this is something that I think, the key
00:20:17
◼
►
moment to adopting a new workflow, I think, we should talk about this with David and Katie
00:20:23
◼
►
time. Mac power users, vertical. The key moment is when you realize that your super optimized
00:20:31
◼
►
thing that you've built up over time, because I think that's what most of us do as users
00:20:34
◼
►
is we build up these super optimized workflows that may not even make sense, but they built
00:20:40
◼
►
up step by step. Each step made sense. I think that happens a lot in life where you create
00:20:44
◼
►
this crazy percolage of things and you would never go that way by choice, but each step
00:20:53
◼
►
seemed to make sense. And so you end up with this thing that is efficient for you and really
00:21:00
◼
►
idiosyncratic, but it works and it works for you. And a lot of computer users have that.
00:21:06
◼
►
They're like, "Well, I do it this way." Well, I don't. Why do you do that? Like my editing
00:21:10
◼
►
video, right? It's like, why do you edit it that way? Somebody who's a professional audio
00:21:13
◼
►
editor commented on the video on Twitter and he said, "This is both I don't watch and must
00:21:22
◼
►
watch" because there are probably things in there that will make me go "Why?" and other
00:21:25
◼
►
things that will make me go "Oh!" right? So my point is we do this and we build these
00:21:30
◼
►
things up and this is how we do our jobs on computers. The trick is when something new
00:21:38
◼
►
happens to, if you're lucky, you look at it and you realize that if you do this new thing,
00:21:46
◼
►
even if it's slightly more work in the beginning, you can see that it will be less work in the
00:21:52
◼
►
end once you are comfortable with it. And that's a hard thing to do because there's
00:21:56
◼
►
a learning curve there and it's unfamiliar and you have to have the kind of vision of
00:22:03
◼
►
like, "Oh, that might be a better way to do this. Maybe I'll try that." And that's hard.
00:22:07
◼
►
And sometimes people just, I mean, most of the time, probably people just don't do it.
00:22:09
◼
►
They just don't bother.
00:22:10
◼
►
They're like, look, I've got, I've got it the way I want it.
00:22:13
◼
►
I'm really efficient with this.
00:22:14
◼
►
Like, like Chris Breen tried to get me to edit podcasts and audition because he thought
00:22:18
◼
►
audition was superior to logic.
00:22:22
◼
►
And I, I just, one is I just learned how to do logic, but the other thing was I had constructed
00:22:28
◼
►
what I think is a very good logic editing workflow for the kinds of shows that I do
00:22:34
◼
►
and what I'm trying to solve for, back to algebra, which is I want a good quality show
00:22:40
◼
►
but I also want it done as fast as possible and I can do it really quickly with my approach.
00:22:46
◼
►
And I think Chris's approach is more careful in some ways, but takes longer. And it's one
00:22:56
◼
►
of those things that I could probably learn Audition and it might pay off, it might not.
00:23:03
◼
►
And I decided, you know what? I just started doing logic. I'm pretty happy with it. I'm
00:23:06
◼
►
going to stick with it. But I think we all have that with new features of any operating
00:23:10
◼
►
system. You know, any, any upgrade to software upgrade. Okay. So ding, the show's paid for
00:23:16
◼
►
itself. Um, and it's a challenge. It's a challenge for all users. Cause I think actually the
00:23:21
◼
►
more efficient you are, the more a power user you are, where you're getting, doing these
00:23:25
◼
►
weird things in order, putting different apps together, using utilities like, like text
00:23:30
◼
►
Expander or Keyboard Maestro or things like that, the more of that you build on, the more
00:23:36
◼
►
efficient you get, but the harder it is to unravel that and go back to something and
00:23:39
◼
►
try something new. So that is, I have the assorted cruft of 25 years of being a Mac
00:23:45
◼
►
user and although OS X kind of broke a lot of that stuff, I've still had, you know, whatever
00:23:50
◼
►
11 or 14 years, 13 years of OS X hardcore use to do the same thing. So yeah, it's a
00:23:58
◼
►
a challenge. So I try because I have to write the reviews. At least I have to try this stuff.
00:24:03
◼
►
Although one of the challenges with writing the reviews is if you're writing on like a
00:24:07
◼
►
separate boot partition, you know, you're not really using it. You're like, "Doot-doo-doo,
00:24:13
◼
►
here I am in this new beta of OS X Monterey Bay, and I'm using doot-doo-doo. Okay, now
00:24:19
◼
►
I need to do work, restart, and then you do your work." Well, until you're really using
00:24:25
◼
►
it on your real work and I know that's dangerous but until you're doing that you're not really
00:24:28
◼
►
using it. You're just kind of tooling around in it and clicking on things and that's not
00:24:33
◼
►
the same. So it's a challenge but I feel like I'm actually having an advantage in that my
00:24:38
◼
►
job requires me to try it at least but even for that, even when you have that, like you
00:24:42
◼
►
have to try it, it's hard to adopt that stuff.
00:24:45
◼
►
Yeah I think it's, you know you say you kind of hinge on that point by saying it's your
00:24:52
◼
►
history like your long history with the Mac but I think everyone's the same like
00:24:56
◼
►
we all have our kind of our entrenched workflows like and it's
00:25:02
◼
►
very difficult to break them like I was editing in GarageBand for way longer
00:25:06
◼
►
than I needed to because it was what I knew I just knew how to use it and I
00:25:11
◼
►
had logic I had logic yeah and I was just like ah but but I only want to
00:25:17
◼
►
spend three hours editing this show and if I go to the new program whatever day
00:25:22
◼
►
I do that it's gonna be ten hours. I had seven, never used it. I bought seven and
00:25:28
◼
►
never used it because I was convinced that I needed to learn it. I mean seven
00:25:33
◼
►
the UI was just like a it was like a toxic health stew basically and and
00:25:40
◼
►
like ten when they brought ten out I was like right I can go in and do this now
00:25:44
◼
►
because or X I actually don't it's called X right did I call it X or they
00:25:49
◼
►
call it 10. They call this one X, don't they? They could go back and forth.
00:25:53
◼
►
No, I think it's 10.
00:25:54
◼
►
Oh, so confusing. But it's 7 to 10. And then when that came out, I was like, "I can understand
00:26:00
◼
►
this and it's new so I can kind of jump in," and I did that. But that took me a long time
00:26:05
◼
►
to then learn it, you know? And I'm still learning it. It's this thing like I use logic
00:26:09
◼
►
every single day and there are so many features I don't fully understand how to use yet. But
00:26:14
◼
►
I know what I know and I know what I need to know.
00:26:17
◼
►
And that's kind of a very kind of a simple thing
00:26:20
◼
►
for everybody.
00:26:21
◼
►
Do you know what's hilarious?
00:26:22
◼
►
Right now, I've just been told on my Mac
00:26:24
◼
►
to learn what's new in OS X Yosemite.
00:26:26
◼
►
It's like they can hear us.
00:26:28
◼
►
You know, come on over guys, let me show you how to use it.
00:26:30
◼
►
- No, the dialogue box should be like accept or deny.
00:26:35
◼
►
Just no, I don't want to know.
00:26:37
◼
►
Do not tell me anything that's new.
00:26:40
◼
►
I think Connor's question is good.
00:26:42
◼
►
I'm kind of serious.
00:26:43
◼
►
I feel like we should come back to this at some point.
00:26:47
◼
►
I think this is something that, interesting podcast
00:26:51
◼
►
that I listen to touch on this sometimes,
00:26:54
◼
►
but I feel like maybe this is the,
00:26:55
◼
►
a lot of times it's the unsaid thing.
00:26:59
◼
►
Maybe Upgrade is the right place,
00:27:00
◼
►
since that's really what the name of this podcast is,
00:27:04
◼
►
to talk about something you hear on Mac Power Users
00:27:06
◼
►
or something Merlin talks about on Back to Work.
00:27:10
◼
►
He does that sometimes too.
00:27:11
◼
►
And there's this, I'm fascinated by that idea
00:27:15
◼
►
that software companies work very hard
00:27:17
◼
►
to create things that are new, new tools,
00:27:19
◼
►
things to improve your workflow
00:27:21
◼
►
and users tend to fight against it,
00:27:23
◼
►
which is an interesting push and pull.
00:27:24
◼
►
Like, you know, we need to give you,
00:27:26
◼
►
instead of it being users with pitchforks and torches
00:27:29
◼
►
demanding new features,
00:27:31
◼
►
the way it seems to work in the software world
00:27:34
◼
►
is all the users are like, no, don't change it.
00:27:37
◼
►
And the software company is like,
00:27:39
◼
►
guys, we gotta stay in business.
00:27:40
◼
►
You gotta buy new features.
00:27:41
◼
►
Here are some new features for you.
00:27:43
◼
►
You like 'em, try 'em, come on.
00:27:44
◼
►
And the user's like, "No, no, I don't want anything new."
00:27:48
◼
►
Not all users, but that happens a lot.
00:27:49
◼
►
That happens a lot with people who really rely
00:27:52
◼
►
on certain pieces of software to do their jobs,
00:27:54
◼
►
because they don't like change.
00:27:55
◼
►
They've got these super-optimized workflows,
00:27:57
◼
►
and it's a challenge,
00:27:58
◼
►
'cause it's hard to move things ahead.
00:28:01
◼
►
I think this is why Apple,
00:28:03
◼
►
I mean, this is exactly why everybody freaked out
00:28:05
◼
►
when Apple did Final Cut X.
00:28:07
◼
►
And I'm not saying, again,
00:28:08
◼
►
I'm not saying Final Cut X was a good idea.
00:28:11
◼
►
All right, let's see.
00:28:13
◼
►
I think it was a good idea in general to say,
00:28:15
◼
►
we're going to, we want to do something
00:28:17
◼
►
that's very different.
00:28:18
◼
►
The problem was the way they communicated it
00:28:20
◼
►
and the way they put it out there,
00:28:22
◼
►
it was everybody perceived it as being,
00:28:24
◼
►
oh, you should upgrade.
00:28:25
◼
►
And it wasn't, it didn't have the features
00:28:28
◼
►
that anybody who was using the previous version
00:28:30
◼
►
of Final Cut could, you know,
00:28:33
◼
►
so many of them couldn't upgrade to it
00:28:34
◼
►
because it wasn't really an upgrade.
00:28:36
◼
►
They should probably have called it, you know,
00:28:38
◼
►
something new, new cut, second cut, I don't know what.
00:28:42
◼
►
- It should have been just labeled as a beta,
00:28:44
◼
►
like initially, and just put out that way.
00:28:45
◼
►
- I kind of feel like it should have been,
00:28:47
◼
►
I kind of feel like it should have been a new name.
00:28:49
◼
►
A new name, maybe hearkening back to the old name 1.0,
00:28:51
◼
►
because that's what it was, right?
00:28:53
◼
►
But I understand why Apple wanted to do that,
00:28:56
◼
►
and I totally understand why the users rebelled against it,
00:28:58
◼
►
because again, you make your livelihood in Final Cut Pro,
00:29:01
◼
►
and Apple gives you this thing, and you're like,
00:29:02
◼
►
"Whoa, this is nothing like what I used."
00:29:04
◼
►
And there, again, optimized workflows,
00:29:07
◼
►
I've got everything where I want it.
00:29:08
◼
►
Now you're completely messing this up.
00:29:10
◼
►
And even if in the end, after a lot of work
00:29:13
◼
►
and a bunch of updates, it is a better approach.
00:29:16
◼
►
That's a lot of work that people may not want to do
00:29:20
◼
►
ever or right now.
00:29:21
◼
►
And just like you and me with logic, same thing.
00:29:24
◼
►
It was clearly going to be in the end.
00:29:27
◼
►
And that's why I finally jumped,
00:29:29
◼
►
is I realized my frustrations with GarageBand
00:29:32
◼
►
reached the point where I knew
00:29:34
◼
►
that I needed to put in the time.
00:29:36
◼
►
This is actually very similar to our feedback last week about scripting, an automator and
00:29:42
◼
►
things like that.
00:29:44
◼
►
At some point you realize, "Oh my God, if I put in five hours right now, I'm going to
00:29:47
◼
►
save 100 hours in the next year."
00:29:51
◼
►
That's what drives that change, I think, is that final realization that what you've got
00:29:55
◼
►
now, although you optimized it, is just not good enough.
00:29:59
◼
►
There's something out there that probably is better, and then you take the plunge.
00:30:03
◼
►
And also Apple ripping out some of the podcast templates and features in GarageBand was like,
00:30:08
◼
►
"Okay, time to go to Logic."
00:30:10
◼
►
Like, Apple making their decision made on this, "You can still use the old GarageBand,
00:30:15
◼
►
but at some point..."
00:30:16
◼
►
It was like with Final Cut, right?
00:30:17
◼
►
It's like, "At some point, you're not going to use it anymore, so you've got to kind of
00:30:21
◼
►
learn the new thing."
00:30:22
◼
►
So I decided instead of trying to learn the workarounds, which there are workarounds,
00:30:27
◼
►
to get in GarageBand to still output as a podcast like you'd want.
00:30:30
◼
►
I figured it's just time to move to Logic.
00:30:32
◼
►
This topic, this idea, like you mentioned a moment ago about the company deciding that
00:30:38
◼
►
they need new features, that users need new features and users rebelling, ties in really
00:30:45
◼
►
interestingly to the software turnaround that we've been talking about recently.
00:30:51
◼
►
Like who then, who is actually pushing the need for a yearly release cycle?
00:30:57
◼
►
Is it the company, Apple, thinking that if they don't do this they're going to be irrelevant
00:31:01
◼
►
or is it users really wanting it,
00:31:02
◼
►
and maybe users don't want it.
00:31:04
◼
►
I just think it's an interesting thing
00:31:05
◼
►
that actually ties back to something
00:31:06
◼
►
that we've been talking about for the last couple of weeks.
00:31:09
◼
►
- Yeah, I mean, where is the drive?
00:31:11
◼
►
I think there's some features that users,
00:31:14
◼
►
I mean, the fact is, it's that famous thing
00:31:16
◼
►
about the faster horse that I guess,
00:31:18
◼
►
maybe somebody actually said,
00:31:20
◼
►
if you ask people what they wanted,
00:31:22
◼
►
a carriage horse and buggy users,
00:31:24
◼
►
they'd say a faster horse, they wouldn't say a car.
00:31:26
◼
►
Users don't always know what they want,
00:31:27
◼
►
and that's sort of Steve Jobs famously has said that,
00:31:30
◼
►
that they don't do a lot of focus group testing at Apple, right? Because people don't know
00:31:33
◼
►
what they actually, what they need until Apple comes up with it and presents it to them.
00:31:39
◼
►
And there's some truth to that. There are features that you're like, "Oh my God, this
00:31:42
◼
►
is so great." But there are also things that it's that march of progress. It's like, "Oh,
00:31:46
◼
►
well, you need to change how you do things, but in the end it'll be great." And people
00:31:50
◼
►
are going to be much more resistant to that than if it's like a totally new thing, I think,
00:31:54
◼
►
that comes out of left field. Yeah, this is really interesting. We've gone beyond follow-up
00:32:00
◼
►
now. I feel bad because we had short follow-up and now that hasn't happened, but this is
00:32:04
◼
►
really a topic. So thank you, Upgrading and Connor, for driving us into this topic, which
00:32:10
◼
►
is I think one of the core questions of being a technology user and I think one of the core
00:32:14
◼
►
things that we have been and should continue to talk about on this show, which is essentially
00:32:18
◼
►
upgrade or not, right? And upgrades aren't always upgrades, right? Upgrades aren't always
00:32:26
◼
►
what the people want. It's really interesting. Sometimes subscription stuff for companies
00:32:33
◼
►
like Adobe, and Microsoft is doing this too, you could argue that that's a part of this
00:32:38
◼
►
too, that in some ways potentially having a subscription service for your software could
00:32:43
◼
►
allow you to escape from the "we're going to shove an upgrade at you every year or two
00:32:49
◼
►
because we need the money" to this other model which is "look, just pay to use our software,
00:32:54
◼
►
we'll keep updating it, you keep using it.
00:32:57
◼
►
There's nice things about that.
00:32:59
◼
►
There are also bad things like,
00:33:01
◼
►
they just push you a new version.
00:33:03
◼
►
You're like, whoa, wait, what happened to my old version?
00:33:06
◼
►
And there's nothing you can do about it.
00:33:08
◼
►
That can happen with some of that stuff,
00:33:10
◼
►
especially web apps that happens like Google docs,
00:33:12
◼
►
we've got a new version, but I liked your old version,
00:33:14
◼
►
too bad it's gone.
00:33:15
◼
►
Fascinating stuff.
00:33:17
◼
►
- Let's go back to follow up.
00:33:19
◼
►
- Yeah, a couple more quick follow up items
00:33:21
◼
►
and then we'll jump into some of the other big topics
00:33:23
◼
►
we've got. Listener Diane asked if anyone was considering that Apple could be
00:33:27
◼
►
planning a magnetic charger like the Apple Watch is supposed to have,
00:33:31
◼
►
and I think people, I've heard people talk about that, you know MagSafe is that,
00:33:36
◼
►
though. MagSafe is the magnetic charger. It's smaller, I believe, than the one
00:33:41
◼
►
that's on the Apple Watch. I don't know what's gonna happen, you know, I think
00:33:48
◼
►
it's unlikely that there would be an induction-based charger on the MacBook
00:33:52
◼
►
air I suppose it's possible but there are then you need to have a pad or
00:33:56
◼
►
something to put it on I I don't feel like that's gonna be what what they're
00:34:02
◼
►
gonna do so that's my quick answer I think what people are wondering with
00:34:06
◼
►
that question is are they going to bypass that single USB for power
00:34:10
◼
►
completely yeah I think that's the question right I don't think so no
00:34:13
◼
►
neither do I because it one German probably would have found that out and
00:34:18
◼
►
two I don't know where you put it like other people said what about on the
00:34:21
◼
►
- The Apple logo, that would be a disaster.
00:34:24
◼
►
That would just be a disaster.
00:34:25
◼
►
Like there's no good would come of charging through
00:34:28
◼
►
that little Apple logo there.
00:34:30
◼
►
I can't see it working very well.
00:34:32
◼
►
Let's see, Upgrading Zach wrote in,
00:34:36
◼
►
identified himself as an Upgrading,
00:34:38
◼
►
so definitely an Upgrading. - Good man, good man.
00:34:40
◼
►
- And Diane, of course, is the one who suggested Upgrading
00:34:42
◼
►
to us in the beginning, so she's an Upgrading, Diane.
00:34:45
◼
►
Upgrading Zach says, "Do you guys think Apple would dump
00:34:49
◼
►
"the 11-inch and 13-inch MacBook Air
00:34:51
◼
►
and replace them with both with the 12 inch.
00:34:53
◼
►
My take on this is eventually,
00:34:57
◼
►
I think that's probably what would happen,
00:34:59
◼
►
but I don't think it would happen right away,
00:35:01
◼
►
only because Apple seems to have had a lot of success
00:35:04
◼
►
keeping old models around,
00:35:05
◼
►
that you see the old iPhone models around.
00:35:07
◼
►
And the way that works is every year
00:35:09
◼
►
that a chip set is out there,
00:35:10
◼
►
every year all those components are out there being used,
00:35:13
◼
►
they've already, so they've set up the factory to build them.
00:35:16
◼
►
So that's no cost, it's already there,
00:35:18
◼
►
you just have to keep the lines running.
00:35:20
◼
►
and the parts get cheaper over time.
00:35:23
◼
►
So a product with a small product margin to begin with
00:35:28
◼
►
can have a very large product margin later on in its life.
00:35:31
◼
►
This is Ben Thompson just had a two-part interview
00:35:35
◼
►
for Stratechery members about,
00:35:39
◼
►
where he was talking to Hugo Barra,
00:35:40
◼
►
who used to be working on Android
00:35:42
◼
►
and now is at Xiaomi in China,
00:35:46
◼
►
and he's the international VP or something.
00:35:48
◼
►
But he was talking about this very phenomenon
00:35:53
◼
►
that one of the ways that they are profitable
00:35:55
◼
►
on their hardware is that they'll keep models around
00:35:57
◼
►
for four or five years in different markets.
00:36:00
◼
►
And after the first year, they get really profitable.
00:36:03
◼
►
And Apple has done that with the iPhone.
00:36:06
◼
►
The non Retina 13-inch MacBook Pro
00:36:08
◼
►
is still being sold by Apple even now.
00:36:11
◼
►
So my gut feeling is that the 11 and 13 Airs
00:36:14
◼
►
will keep on for a while.
00:36:16
◼
►
And that's why my gut feeling
00:36:18
◼
►
is that the new 12 will be more expensive than the old Airs because it'll be retina
00:36:24
◼
►
and they're not, and they'll be old tech so they'll be cheaper because they can cut the
00:36:29
◼
►
prices and still keep their margins really high. So that's my gut feeling, is that they
00:36:35
◼
►
will eventually fade away, but it will be a fade and not just a "they're gone." If I
00:36:41
◼
►
had to guess, that would be my guess because that seems to make economic sense and it seems
00:36:46
◼
►
to be a strategy that Apple really likes because that's their phone and iPad strategy too.
00:36:51
◼
►
It didn't used to be this way but look at the current iPad line, it's the same thing,
00:36:55
◼
►
right? They're all three versions of the iPad mini are still being sold. It's crazy.
00:37:03
◼
►
I would like to give my punditry based on not as much knowledge as you have on these
00:37:09
◼
►
I actually think that the 11 and 13 won't be called the Air anymore.
00:37:16
◼
►
I foresee the 11 and 13 Air going away and the 11 and 13 as they are currently just become
00:37:22
◼
►
the MacBooks and 12 takes the Air.
00:37:25
◼
►
I like your way of thinking.
00:37:26
◼
►
Because I don't see, if it is as thin as it is, they're not the same line anymore and
00:37:31
◼
►
I think Apple are then showing that that 12-inch line is the future of a new product line like
00:37:36
◼
►
they did with the Air in the first place and moved the Macbooks, you know, when they changed
00:37:40
◼
►
all the names around over time, haven't they?
00:37:43
◼
►
Like what's become MacBook has become MacBook Pro and that kind of thing.
00:37:46
◼
►
So I foresee another shift in the naming again, so they end up with the Air line, the MacBook
00:37:51
◼
►
line and the MacBook Pro line.
00:37:53
◼
►
It's possible.
00:37:54
◼
►
There's some confusion there, but if they intend, I would say I am on board with that
00:37:58
◼
►
way of thinking if they intend to keep those products around in some form.
00:38:02
◼
►
- 11 and 13 would stay until then they can improve,
00:38:05
◼
►
they can like stabilize the new air model,
00:38:08
◼
►
make other iterations of that in different sizes
00:38:11
◼
►
and then bump the 11 and 13 out again,
00:38:13
◼
►
like they've done in the past.
00:38:15
◼
►
Like we had the air, the MacBook and the MacBook Pro, right?
00:38:18
◼
►
And then the MacBook doesn't exist anymore.
00:38:20
◼
►
So I think it'd be a similar kind of thing.
00:38:22
◼
►
So they'll bump them up and then when they can get rid
00:38:24
◼
►
of those, they'll remove them.
00:38:25
◼
►
- We'll see.
00:38:26
◼
►
I'm intrigued.
00:38:28
◼
►
That's a nice bit of punditry.
00:38:31
◼
►
- Thank you.
00:38:32
◼
►
Unfortunately, we're not keeping score.
00:38:36
◼
►
One last bit of feedback, which was listener Joe, who said, "If I'm Mac and iOS only, is
00:38:45
◼
►
there any reason to use 1Password over just using iCloud Keychain?"
00:38:50
◼
►
Really good one.
00:38:52
◼
►
Without going into too much detail, because that could be a whole other topic, I think
00:38:56
◼
►
iCloud Keychain is good, and I think it's better than nothing.
00:39:01
◼
►
I've already invested in 1Password, so I feel like I want to keep going with that, but the
00:39:05
◼
►
reasons are it is more flexible.
00:39:09
◼
►
I believe iCloud Keychain only works on Safari on the Mac, is that right, Myke?
00:39:15
◼
►
Yeah, it doesn't work in Chrome on the iPhone, for example.
00:39:17
◼
►
Well yeah, but on the Mac, does it work?
00:39:21
◼
►
Or just in Safari?
00:39:22
◼
►
I'm not 100% sure about that.
00:39:24
◼
►
I'm going to say it does, actually.
00:39:25
◼
►
I'm going to say it does.
00:39:27
◼
►
Alright, okay.
00:39:28
◼
►
I've made that up.
00:39:29
◼
►
I'll find out.
00:39:30
◼
►
browsers on iOS it doesn't work and it has a great feature where if you
00:39:36
◼
►
sync your 1Password on Dropbox you can actually access inside the
00:39:45
◼
►
1Password bundle is an HTML file that you can open in a web browser and you can
00:39:51
◼
►
put in your password and you can use 1Password with just access to the file
00:39:55
◼
►
and no software at all, which is awesome. It supports for multiple accounts on sites.
00:40:01
◼
►
Apple's iCloud keychain is kind of brain dead. It's really really good for one
00:40:07
◼
►
login but if you have more than one login it's not so good. It's also if it
00:40:12
◼
►
doesn't work on a particular site you're just out of luck whereas with one
00:40:15
◼
►
password you can actually go in and edit which fields you want to have it be
00:40:18
◼
►
saved and then it'll work. It's an extra layer of security because when you
00:40:24
◼
►
unlock your phone and are using Safari,
00:40:26
◼
►
iCloud Keychain will work.
00:40:28
◼
►
Whereas with 1Password, you have to enter in another password
00:40:31
◼
►
in order to get it.
00:40:31
◼
►
I'd say iCloud Keychain is really great to have around
00:40:34
◼
►
and I use it for some things.
00:40:35
◼
►
I've got something saved in iCloud Keychain
00:40:37
◼
►
and I just don't even have to bring up 1Password
00:40:39
◼
►
in those instances.
00:40:40
◼
►
I can be like, yeah, iCloud Keychain, great.
00:40:43
◼
►
But it's a typical story of Apple doing a feature
00:40:46
◼
►
that is really nice and friendly and broad.
00:40:49
◼
►
And if you're using the very base set of features,
00:40:52
◼
►
it's good enough.
00:40:53
◼
►
and if you want to go beyond that then that's where the third parties are strong.
00:40:58
◼
►
I found a Chrome support document
00:41:00
◼
►
that says on a Mac Google Chrome uses the keychain access to store your login
00:41:05
◼
►
information.
00:41:06
◼
►
I don't know if it's pulling from it but at least it stores there.
00:41:09
◼
►
I think for me with with one password the other thing is I feel like I have more
00:41:12
◼
►
visibility of what's actually in there.
00:41:14
◼
►
I find the iCloud keychain to be a little bit
00:41:19
◼
►
more hazy and it doesn't really have an update.
00:41:21
◼
►
UI, you've got the keychain assistant,
00:41:25
◼
►
keychain access and all that.
00:41:26
◼
►
And yeah, I mean, it's again,
00:41:28
◼
►
Apple is trying to keep it simple and faceless
00:41:30
◼
►
and when it works, it's fine.
00:41:32
◼
►
As long as you're always on iOS or Mac.
00:41:35
◼
►
- Keychain shouldn't do any more than it already does.
00:41:38
◼
►
It does everything it should be doing in my opinion.
00:41:40
◼
►
And then if you want more, you go one password.
00:41:42
◼
►
Same as like reading list,
00:41:43
◼
►
like it does the bare minimum.
00:41:45
◼
►
And then if you want more.
00:41:47
◼
►
There was one thing I wanted to mention, Jason,
00:41:49
◼
►
it's not really a follow up, but I saw it today
00:41:51
◼
►
and I thought it might interest you, Mac user in the UK
00:41:54
◼
►
is closing its doors, the magazine.
00:41:55
◼
►
- Indeed, yeah.
00:41:57
◼
►
- Now I know that Mac user in the US,
00:41:59
◼
►
is Mac user in the US affected, do you know?
00:42:01
◼
►
- Mac user in the US doesn't exist.
00:42:03
◼
►
Mac user in the UK was the only Mac user remaining.
00:42:05
◼
►
I started my career in Mac user.
00:42:07
◼
►
What happened is Ziff Davis licensed the name
00:42:10
◼
►
outside of the UK from Dennis Publishing in the UK.
00:42:14
◼
►
And so all the other Mac users around the world
00:42:18
◼
►
were Ziff Davis.
00:42:19
◼
►
when Ziff Davis and IDG got together and merged MacUser into MacWorld, all the MacUsers went
00:42:24
◼
►
away except for MacUserUK.
00:42:28
◼
►
So MacUserUK, it's actually the reason why MacWorld in the UK gives stars instead of
00:42:36
◼
►
It's because the mouse rating originated with MacUser.
00:42:39
◼
►
Whereas MacWorld in the US, when it took over MacUser, decided to keep the mice around instead
00:42:45
◼
►
of the stars just because it was a little more distinctive and there were enough of
00:42:48
◼
►
us who are from MacUser who are like, "Come on, use the mouse, use the mouse!" Mouse and
00:42:52
◼
►
the Eddie Awards stuck around even though those were originally from MacUser.
00:42:55
◼
►
That must be a little bit sad then, to see MacUser completely shut its doors now.
00:43:01
◼
►
It is, it's the last thing with that name. And so that is sad. It's a very similar story
00:43:08
◼
►
to the one that I told about IDG, which is, like IDG, Dennis Publishing was run by an
00:43:14
◼
►
iconoclastic billionaire who did what he wanted and who passed away. I mean,
00:43:19
◼
►
Felix Dennis, quite more, uh, uh, of a character,
00:43:25
◼
►
an outsized character than Pat McGovern. Um, but, uh,
00:43:29
◼
►
same story, which is he passed away and, uh,
00:43:32
◼
►
and they're running the business differently and whether that directly impacted
00:43:35
◼
►
the shutting down of Mac user. My gut feeling is that like Pat McGovern,
00:43:39
◼
►
it was more difficult to get rid of some of the long-standing products with the founder
00:43:45
◼
►
around than when the founder was gone. But it is sad some great people worked there and
00:43:50
◼
►
some great people came out of there over the last 20 years. I first got to know Ian Betteridge
00:43:55
◼
►
when he was doing MacUser and it's a shame. MacWorld UK, as far as I know, is still going
00:44:01
◼
►
strong which is great and I hope to be over there in March and actually visit with those
00:44:08
◼
►
But not you? No. Well maybe you.
00:44:12
◼
►
Well if I'm not seeing you at Ool
00:44:17
◼
►
in Ireland then I will try to see you in London.
00:44:20
◼
►
One of those things will happen. Maybe we'll do an upgrade, live upgrade.
00:44:24
◼
►
Wouldn't that be something, an in-person version of upgrade? We haven't done that yet.
00:44:27
◼
►
We haven't done that yet. Jason would you like to thank a friend before we get into some topics
00:44:33
◼
►
Is that your way of saying that I am thanking the friend personally?
00:44:36
◼
►
Yeah. Okay, well then in that case it must be mail route.
00:44:40
◼
►
You bet it is. I'm happy to thank my friends at mail route.
00:44:43
◼
►
I like to thank them frequently because
00:44:47
◼
►
when I open my mail and there's not spam in it, one of the big reasons why is
00:44:51
◼
►
because I use mail route.
00:44:53
◼
►
If you can imagine this crazy world that I live in, there's no spam, no viruses, no
00:44:58
◼
►
bounced email messages. I open my mail
00:45:00
◼
►
and I only see legitimate mail, the stuff that I want to see
00:45:03
◼
►
and that's because of mail route.
00:45:05
◼
►
Mail route isn't hardware, it isn't software,
00:45:08
◼
►
it is a cloud service.
00:45:09
◼
►
So it sits between your mail and the big bad internet
00:45:13
◼
►
and it takes the mail in, it uses its intelligent filters
00:45:16
◼
►
to figure out what spam and what's virus and what's bounces,
00:45:20
◼
►
it filters that stuff out and then it passes
00:45:21
◼
►
all the other mail along to your mail server.
00:45:24
◼
►
So for a while I was running my own mail server
00:45:27
◼
►
in my house over my own internet line
00:45:30
◼
►
and every spam message that came in
00:45:32
◼
►
was slowing down my internet line
00:45:34
◼
►
and mail route stopped that, which was awesome.
00:45:37
◼
►
And I still use to this day,
00:45:38
◼
►
it is really good at filtering out just the bad stuff
00:45:42
◼
►
and letting the good stuff through.
00:45:43
◼
►
They've got a digest they sent me every day
00:45:45
◼
►
that says everything that they filtered out
00:45:47
◼
►
and there's a one click hyperlink in that message
00:45:51
◼
►
so that I can auto deliver and whitelist any messages
00:45:54
◼
►
that happened to be marked as spam but weren't.
00:45:57
◼
►
And that doesn't happen very often.
00:45:58
◼
►
They're just very good at keeping the good stuff good
00:46:03
◼
►
and the bad stuff bad.
00:46:04
◼
►
If you are an email administrator or an IT professional,
00:46:07
◼
►
you'll be happy to know that MailRoute
00:46:09
◼
►
will work great for you.
00:46:10
◼
►
They've got an API for easy account management.
00:46:12
◼
►
They support LDAP, Active Directory, TLS, Outbound Relay,
00:46:16
◼
►
Myke's favorite, which is mail bagging.
00:46:18
◼
►
- Mail bagging.
00:46:19
◼
►
- Everything you want from the people handling your mail.
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So thank you so much to MailRoute for filtering out my spam and sponsoring upgrade.
00:46:45
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Thank you, MailRoute.
00:46:48
◼
►
And a good friend.
00:46:50
◼
►
So Jason, you did something really interesting this past week.
00:46:56
◼
►
You went into full-on video production mode at Six Colors HQ. Multiple cameras and everything.
00:47:02
◼
►
Tell me about why you wanted to do this and what the article is about.
00:47:07
◼
►
I think my children would dispute the idea that I'm a YouTuber, but I did post... I got some work
00:47:14
◼
►
to do to be a YouTuber. But I did post a video... This isn't new for me. I have actually done multi-camera
00:47:20
◼
►
video stuff all by myself before for the various Macworld how-to videos that we did over the years
00:47:27
◼
►
and actually for a lot of the stuff that I did under NDA, you know, new Apple products,
00:47:32
◼
►
they would say, you'd sign this NDA that said, we talked about this in episode one, in fact,
00:47:36
◼
►
they signed these NDA saying nobody but your, you know, you can show it to your family, but they
00:47:41
◼
►
they are also under the NDA and you can't show it to anybody else. It's just you. At your whole
00:47:46
◼
►
editorial organization, it's just you, which is kind of ridiculous because you got to have editors
00:47:50
◼
►
and you know there's planning and all of that but that was what the NDA was and
00:47:54
◼
►
so I would sometimes do these videos where I was setting up two cameras and I
00:47:57
◼
►
was editing it myself and I was doing all the technical stuff and shooting it
00:48:01
◼
►
and editing it and then I post it and and simultaneous with me posting this
00:48:04
◼
►
completely homemade video about the iPhone 4 or something there'd be on on
00:48:09
◼
►
the D site at the time also all things digital there would be a Walt
00:48:14
◼
►
Mossberg video where he was like clearly in the studio with a bunch of cameras
00:48:19
◼
►
and that there was obviously a whole technical staff who put this together
00:48:22
◼
►
because I'm telling you Walt didn't edit that himself and I was like God Walt
00:48:25
◼
►
Mossberg it was like he was he was uh he was going a little bit beyond this the
00:48:31
◼
►
the letter of the NDA but at the same time I was happy to do it because I do
00:48:36
◼
►
know how to edit a video if I have to so so I've done that in the past and I want
00:48:42
◼
►
to do more of that I would like to do regular videos on six colors if I can
00:48:46
◼
►
find reasons to do them, I will do them. So I did one about CarPlay. I followed Marco
00:48:52
◼
►
Armentz's lead and he bought a CarPlay unit for testing overcast because he wanted to
00:48:59
◼
►
do overcast on CarPlay. And the way he did it was he bought a unit on Amazon, I think,
00:49:05
◼
►
and bought a couple of adapters so that he could just run it on his desk and not put
00:49:10
◼
►
it in a car. And so that's what I did. I bought a Pioneer CarPlay doubled in head unit on
00:49:19
◼
►
Amazon and I bought a couple of those same adapters that Margot recommended and plugged
00:49:25
◼
►
it in and got to use CarPlay and then decided I would do a video because there are not that
00:49:30
◼
►
many, there are some, but there are not that many CarPlay videos and most of them date
00:49:34
◼
►
back to the fall and I wanted to give my readers a view of what CarPlay looks like today, because
00:49:44
◼
►
I think it's still a little mysterious. And I figured not enough people are writing about
00:49:48
◼
►
or talking about CarPlay and by having a CarPlay unit in my house I can stay up on it if I
00:49:55
◼
►
need to. And if this becomes a thing at all I will be able to write about new stuff that
00:50:00
◼
►
happens with CarPlay, so I figured it was worth the 500 bucks or something I had
00:50:03
◼
►
to pay to buy the hardware. So I made a video which required me to...
00:50:09
◼
►
that was a challenge. I ended up with a camera shooting me on a tripod, that
00:50:15
◼
►
was fine, but to get a camera in position to shoot the screen with the CarPlay
00:50:20
◼
►
interface on it was tricky. I ended up with an iPhone on a tripod and had
00:50:30
◼
►
that like on my keyboard tray pointing at the at the screen of the of the CarPlay
00:50:34
◼
►
thing. CarPlay looks like a disaster. I don't recommend it to anyone. No it looks
00:50:43
◼
►
like a total mess. Yeah. Like so what if you haven't already go and watch the
00:50:49
◼
►
video I loved it as a video by the way because I am more I like to see that
00:50:54
◼
►
kind of thing and rather than just read it. So good. Six minutes of a guy pushing
00:50:59
◼
►
buttons on a touch screen.
00:51:03
◼
►
- So just, you can go over to our show notes,
00:51:05
◼
►
relay.fm/upgrade/19, you'll see it in there.
00:51:07
◼
►
You can go watch the video.
00:51:08
◼
►
- And that's where I am right now.
00:51:09
◼
►
That is Six Colors World Headquarters, I'm not kidding.
00:51:11
◼
►
That is the corner of my office with the microphone
00:51:13
◼
►
I'm talking into right now and everything.
00:51:15
◼
►
So if you want to completely ruin your vision
00:51:18
◼
►
of how I do this show, watch that video.
00:51:22
◼
►
It seems like the only app on the entire system
00:51:28
◼
►
that looks and kinda works the way you'd want it to
00:51:31
◼
►
is probably maps.
00:51:32
◼
►
- Is maps, yeah.
00:51:33
◼
►
- Everything else, it looked buggy.
00:51:36
◼
►
Like even like the phone, like Siri just didn't work,
00:51:39
◼
►
it seemed like for some of it.
00:51:40
◼
►
Like you were trying to call your wife, right?
00:51:43
◼
►
And I noticed that you cut the video
00:51:46
◼
►
because it looked like Siri was just not understanding.
00:51:49
◼
►
It was like, what number would you like?
00:51:50
◼
►
And it'd be like, oh, and it'd be like,
00:51:52
◼
►
I don't know what the phone is.
00:51:53
◼
►
- I think in the video I just tapped the screen,
00:51:55
◼
►
I'm like, forget it.
00:51:56
◼
►
- You're just like, just go away.
00:51:58
◼
►
Well, there's a timing issue with Siri a lot of the time where it beeps maybe a little
00:52:04
◼
►
late and you're trying to say it and so it missed it and then by the time you say it
00:52:08
◼
►
again it's given up and so you end up in this really... if you get the timing wrong with
00:52:13
◼
►
Siri it can get really frustrating.
00:52:16
◼
►
And you mentioned you show the messages and you're dictating a message.
00:52:19
◼
►
Why can I not just use the audio feature?
00:52:21
◼
►
Like, just record an audio and send that?
00:52:24
◼
►
That one completely baffles me, is that they put in this audio messages thing in iOS 8
00:52:31
◼
►
and CarPlay doesn't support it, which would seem to be the best way to communicate in
00:52:36
◼
►
the car, is that you could send an audio message to somebody and then if they wanted to send
00:52:40
◼
►
text back to you, at least as an option, I don't know how the interface works to say
00:52:44
◼
►
I prefer, you know, maybe Siri says you want to send this person an audio message because
00:52:48
◼
►
I think Siri knows whether it's compatible or not.
00:52:53
◼
►
But it would be, yeah, I don't understand why.
00:52:56
◼
►
'Cause that would be much easier for me to just say,
00:52:59
◼
►
"Hey, Myke, I'm headed over, I'll be there in 20 minutes,"
00:53:04
◼
►
and have it just send my audio of me saying that.
00:53:07
◼
►
And then if you want to reply,
00:53:08
◼
►
it would just, I'd just hear your voice.
00:53:09
◼
►
And it's not, it doesn't do that.
00:53:11
◼
►
It's all text to speech, speech to text.
00:53:14
◼
►
Just that's, yeah, it feels like it's old Siri.
00:53:18
◼
►
It actually, Gruber was writing about how he feels like Siri's gotten a lot better lately,
00:53:22
◼
►
and I agree.
00:53:24
◼
►
When I use CarPlay, I feel like, "Oh, this is how Siri used to be."
00:53:28
◼
►
It feels like old Siri.
00:53:29
◼
►
It doesn't feel like better Siri.
00:53:31
◼
►
It feels like it feels more laggy, and maybe that's just because it's going through the
00:53:37
◼
►
CarPlay interface.
00:53:38
◼
►
I had some people ask me also, "Could it just be that the Pioneer unit is lousy, not the
00:53:42
◼
►
CarPlay is lousy?"
00:53:43
◼
►
And my understanding is that what's happening is the iPhone is projecting CarPlay onto the
00:53:48
◼
►
the Pioneer unit. So the Pioneer head unit is responsible for perhaps the scrolling being
00:53:55
◼
►
laggy and certainly for the touchscreen not being great and sometimes mistaking scrolls
00:54:01
◼
►
for taps and things like that. But I think everything else is the fault of iOS. Everything
00:54:07
◼
►
else I think is coming from the phone. I had a couple people say to me, "Oh, I found it
00:54:12
◼
►
works a lot better. Third party apps work a lot better when you turn off the phone and
00:54:16
◼
►
then turn it back on. I'm like, okay, one, that's terrible.
00:54:19
◼
►
- As a thing to help, like in the car,
00:54:22
◼
►
while you're driving, it's the worst possible thing.
00:54:25
◼
►
- And two, I tried it and it didn't help.
00:54:27
◼
►
I think it made the iHeartRadio app menu come up
00:54:30
◼
►
the first time, but then it still crashed.
00:54:32
◼
►
And in the video, you get to hear me crash Overcast.
00:54:36
◼
►
I believe while playing ATP, that's extra funny,
00:54:40
◼
►
but certainly it crashes Overcast while I'm using it.
00:54:44
◼
►
and it just sort of sputters to a stop
00:54:46
◼
►
and then goes back to the main screen.
00:54:48
◼
►
- It started to sound all like distorted
00:54:50
◼
►
and then Overcast just like exploded.
00:54:52
◼
►
- Yeah, the third party apps are,
00:54:54
◼
►
I, if it only happened on one of them,
00:54:57
◼
►
I would say, okay, this, you know,
00:54:58
◼
►
Marco or the iHeartRadio people didn't do a very good job
00:55:01
◼
►
with their first iteration of it,
00:55:03
◼
►
but they're both really buggy.
00:55:04
◼
►
So as far as I can tell,
00:55:05
◼
►
the third party apps thing is still a mess.
00:55:07
◼
►
Apple's website lists all of these third party apps
00:55:10
◼
►
that are supported by CarPlay.
00:55:11
◼
►
And I could only find like two or three
00:55:13
◼
►
that actually work on CarPlay.
00:55:15
◼
►
They've got like Beats music.
00:55:16
◼
►
It's on CarPlay.
00:55:17
◼
►
Nope, nope, it's not.
00:55:20
◼
►
And it makes me think,
00:55:22
◼
►
it makes me think that this is a problem
00:55:24
◼
►
and there's not a lot of scrutiny
00:55:25
◼
►
being put on CarPlay right now
00:55:27
◼
►
so they can get away with it.
00:55:28
◼
►
But it's just not fully baked.
00:55:30
◼
►
I think the third party stuff is a mess.
00:55:31
◼
►
I've asked Marco a couple of times.
00:55:33
◼
►
I sent him some emails saying,
00:55:35
◼
►
"I'm seeing lots of problems with CarPlay
00:55:37
◼
►
and I haven't gotten a response from him.
00:55:38
◼
►
I wonder if that's one of those,
00:55:40
◼
►
you know, can't say something nice,
00:55:42
◼
►
don't say anything at all, but I don't blame him
00:55:45
◼
►
or the iHeartRadio developers.
00:55:46
◼
►
I feel like the third-party stuff is really half-baked
00:55:51
◼
►
like from CarPlay as far as I can tell, it's all unstable.
00:55:55
◼
►
And then the main CarPlay stuff isn't great.
00:55:57
◼
►
Maps is the best one.
00:55:58
◼
►
I do feel like this is a little bit,
00:56:03
◼
►
oh, I should say I didn't wire in the parking brake,
00:56:06
◼
►
which I need to do because the interface
00:56:08
◼
►
is slightly different.
00:56:09
◼
►
That was the while driving interface.
00:56:11
◼
►
there is a more full interface,
00:56:14
◼
►
like a keyboard will come up and stuff if you're parked.
00:56:17
◼
►
But that's wired into the parking brake
00:56:21
◼
►
and you can actually buy something on Amazon
00:56:23
◼
►
that overrides that and that's for people
00:56:24
◼
►
who wanna watch videos while they're driving, I guess,
00:56:26
◼
►
which is very dangerous and don't do that,
00:56:27
◼
►
but you can do that.
00:56:29
◼
►
So I may buy one of those and wire it in
00:56:31
◼
►
just to do what I need to do to test this stuff.
00:56:35
◼
►
But the larger point is that, yeah,
00:56:37
◼
►
the Maps app feels exactly like what I want it to be,
00:56:40
◼
►
which is, oh, this is maps in a dashboard context.
00:56:45
◼
►
That's actually kind of great.
00:56:46
◼
►
I like that a lot.
00:56:47
◼
►
The rest of it, not so much.
00:56:49
◼
►
Like the music app even,
00:56:50
◼
►
it seems like there are no concessions to long lists.
00:56:54
◼
►
You've got this little tiny screen
00:56:56
◼
►
and you can't do the ABCD down the side.
00:57:00
◼
►
You just have a list that you have to scroll through.
00:57:02
◼
►
And like on my Honda Odyssey minivan that we have,
00:57:06
◼
►
that's about four years old,
00:57:08
◼
►
it's got an iPod interface
00:57:09
◼
►
and it's just got a click wheel basically
00:57:12
◼
►
to connect to the iPod,
00:57:14
◼
►
but it's got on its little crappy slow interface,
00:57:16
◼
►
it has this A to Z mode where you,
00:57:18
◼
►
if you have a list of 500 artists
00:57:22
◼
►
'cause you have a device
00:57:24
◼
►
with lots of storage capacity attached,
00:57:26
◼
►
you can go A to Z
00:57:28
◼
►
and basically you can scroll through the letters
00:57:30
◼
►
till you get to the letter where your artist is.
00:57:32
◼
►
And then you click and then it shows you all the artists
00:57:35
◼
►
starting with that letter.
00:57:36
◼
►
And it's a way to jump down in the list
00:57:38
◼
►
even though you don't have the interface for it
00:57:41
◼
►
because you could never scroll through that.
00:57:43
◼
►
There are very few, if any, concessions
00:57:46
◼
►
to that kind of thing in this interface.
00:57:48
◼
►
It just seems really rudimentary.
00:57:50
◼
►
And yeah, I would, I haven't put it in my car
00:57:56
◼
►
and I'm not going to.
00:57:56
◼
►
I've got a Sony Bluetooth stereo in there
00:58:00
◼
►
that I bought a few years ago.
00:58:02
◼
►
And I can, you know, my phone is paired with it
00:58:04
◼
►
and I can pause and press the back button
00:58:07
◼
►
and press the forward button and move around in podcasts,
00:58:09
◼
►
and it's fine.
00:58:11
◼
►
And it will not show me anything
00:58:14
◼
►
'cause it doesn't have a video screen on it,
00:58:16
◼
►
but it will play the audio of my turn-by-turn navigation,
00:58:19
◼
►
and it's good enough.
00:58:20
◼
►
And CarPlay for these expensive units, it's just not ready.
00:58:24
◼
►
I think it's actually good for all concerned
00:58:26
◼
►
that there are only a few devices that support this,
00:58:29
◼
►
and there are very few cars currently that have it,
00:58:31
◼
►
because it doesn't feel like it's a finished product.
00:58:35
◼
►
CarPlay's one thing, the one thing that it is intended to do is to stop distracting you.
00:58:43
◼
►
The idea of it existing is to provide an interface that doesn't distract and allows you to focus
00:58:49
◼
►
and concentrate on driving.
00:58:51
◼
►
So stability and ease of usability needs to be at the fore.
00:58:57
◼
►
And your video shows that that's actually gonna be firm from the truth.
00:59:01
◼
►
Because some of the things that you would want to do, like using the voice memo stuff
00:59:07
◼
►
to send messages, is less distracting than dictating and listening and having it fail.
00:59:14
◼
►
And stability kind of needs to be key.
00:59:16
◼
►
Maybe there shouldn't be third-party apps at all on CarPlay, if this is the case right
00:59:23
◼
►
Especially if they're allowing them in one at a time.
00:59:25
◼
►
They should be really scrutinized.
00:59:29
◼
►
What you want is, I mean there definitely need to be third party apps because the Apple
00:59:35
◼
►
apps don't, you want access to different music services and you want access to different
00:59:40
◼
►
audio stuff and you maybe want access to different information like different driving things,
00:59:48
◼
►
Like I could see them allowing Waze and Google Maps on and I could see them allowing Beats
00:59:53
◼
►
and Pandora and Rhapsody and all the music services on there like iHeartRadio and podcast
01:00:00
◼
►
players like Overcast. That kind of makes sense. As an Overcast user, I don't want to
01:00:07
◼
►
have to use the podcast app for my podcasts because I don't. And I'm not going to go back
01:00:12
◼
►
to the podcast app just so I can play different podcasts in my car than the ones I'm playing
01:00:17
◼
►
when I'm not in my car using Overcast and I'm not going to abandon Overcast. So having
01:00:21
◼
►
the third-party stuff in there could be good. Major League Baseball is supposed to be one
01:00:25
◼
►
of the partners. Again, it's not actually, at least they're not in the season now, so
01:00:28
◼
►
they have an excuse. But that's one of those things that I've wanted. I've wanted a Major
01:00:32
◼
►
League Baseball display in my car for a long time. I keep thinking that would be a great
01:00:36
◼
►
use because they could have like a scoreboard and you could tap on a game and it would play
01:00:41
◼
►
the audio and maybe put up a little like simplified status of like here's what the score is and
01:00:46
◼
►
here's who's batting, something that is not super distracting
01:00:49
◼
►
but adds some information.
01:00:51
◼
►
And those are good uses of it.
01:00:53
◼
►
But right now, it's interesting too
01:00:55
◼
►
because I have not used Android Auto,
01:00:57
◼
►
but it's fascinating to see that with Android Auto,
01:01:00
◼
►
Google is trying to, it looks like make a more
01:01:05
◼
►
dense set of interface elements
01:01:10
◼
►
than what Apple is using, which is super simplified.
01:01:12
◼
►
and as a user, I like the idea that Google is going in
01:01:17
◼
►
where it's a little more refined.
01:01:21
◼
►
I understand as somebody who wants to not get
01:01:24
◼
►
in a car crash, maybe Apple's approach is better.
01:01:28
◼
►
But it's problematic, let's just say that.
01:01:31
◼
►
I find it funny that this is supposed to be the solution
01:01:33
◼
►
to bad UI from car entertainment infotainment manufacturers
01:01:42
◼
►
and yet here's Apple with something that's kinda bad.
01:01:45
◼
►
That's fascinating to me.
01:01:47
◼
►
I guess the car is a harder problem
01:01:49
◼
►
than maybe they thought it was.
01:01:51
◼
►
- Basically, I think my kind of view on this
01:01:57
◼
►
is Google is better placed than Apple
01:02:00
◼
►
to understand how to develop for hardware
01:02:02
◼
►
they don't control.
01:02:03
◼
►
- Well, I mean, the way Apple is doing it is they are,
01:02:09
◼
►
I mean, they're mandating,
01:02:10
◼
►
Like the CarPlay window is always the same size
01:02:12
◼
►
and there are two approaches,
01:02:14
◼
►
which is touchscreen approach or button-based approach
01:02:17
◼
►
that you can use.
01:02:18
◼
►
And it's gotta have a microphone input
01:02:20
◼
►
and it's gotta have audio output.
01:02:21
◼
►
And so they, it is, I don't think that's the problem.
01:02:25
◼
►
Again, I don't love the touchscreen on this Pioneer unit.
01:02:30
◼
►
And using an Apple created interface on a touchscreen
01:02:34
◼
►
that reacts the way it does is a weird experience.
01:02:36
◼
►
And that is something that they're gonna have to learn.
01:02:39
◼
►
and that it may reflect poorly on them.
01:02:42
◼
►
But all the other issues that I'm having seem to stem back to,
01:02:47
◼
►
they stem from Apple's own software
01:02:53
◼
►
and their own decisions about this.
01:02:55
◼
►
And like I said, this is like a stealth product in a way.
01:02:58
◼
►
I think people aren't even talking about it.
01:03:00
◼
►
In fact, probably whoever is working on CarPlay at Apple
01:03:02
◼
►
saw my thing and it's like,
01:03:03
◼
►
"Oh, why are they writing about CarPlay now?
01:03:05
◼
►
Stop, someone's written about CarPlay."
01:03:09
◼
►
- There's like an alarm went off somewhere.
01:03:11
◼
►
- 'Cause it's just, you know, it's below the radar.
01:03:13
◼
►
But, you know, I was really excited when Marco talked
01:03:17
◼
►
about how he was building a third party app.
01:03:18
◼
►
It's like, well, that's really interesting.
01:03:19
◼
►
I should get on this.
01:03:20
◼
►
And now I've seen the third party apps.
01:03:21
◼
►
I'm like, oh my God, it's not good.
01:03:23
◼
►
It's not good.
01:03:24
◼
►
So it was fun to do it.
01:03:26
◼
►
I put it off.
01:03:27
◼
►
I got that CarPlay unit in December
01:03:29
◼
►
and I just, I put it off for a while
01:03:31
◼
►
because I was traveling.
01:03:32
◼
►
And also just because the first time I used it,
01:03:34
◼
►
I was like, oh my God, this is awful.
01:03:36
◼
►
And I had to think about it for a while.
01:03:37
◼
►
and I wanted to get some other third party apps
01:03:39
◼
►
and finally I had to do it.
01:03:40
◼
►
So if nothing else, the video will give you an idea
01:03:44
◼
►
of what this thing is without having
01:03:46
◼
►
to actually see it in person.
01:03:47
◼
►
And that's why I did a video,
01:03:49
◼
►
because I feel like even taking pictures of the screen
01:03:52
◼
►
would not do it justice,
01:03:53
◼
►
that you really needed to sort of see
01:03:54
◼
►
how the interactions worked.
01:03:56
◼
►
And I'll do a follow up at some point
01:03:57
◼
►
with if I can find a way to enable the features
01:04:02
◼
►
that you have to have the parking brake on,
01:04:05
◼
►
stopped, you know, when stopped features. If I can figure out how to enable that,
01:04:09
◼
►
and there's something substantial there, I'll try to do an update.
01:04:13
◼
►
I don't want to install it in my car and I also, when GPS apps started to
01:04:19
◼
►
come out for the iPhone, I did a video that I shot in my car driving around and
01:04:23
◼
►
it was so painful to do that that I don't want to make videos in my car
01:04:29
◼
►
if I can help it. So I'd rather have it be sitting on my desk.
01:04:32
◼
►
Podcast is in cars, testing carplay.
01:04:36
◼
►
Exactly. Especially if I had camera people it would be different but
01:04:41
◼
►
you know like I said I shoot most of these videos by myself and so I was
01:04:45
◼
►
trying to figure out how you could lock down a camera somewhere and actually get
01:04:48
◼
►
a picture of the phone doing the thing when you're going over bumps and the
01:04:55
◼
►
cameras are jostling or falling off where you had them tied up and it was
01:04:59
◼
►
yeah it was it was I don't want to do that plus I don't really you know I was
01:05:03
◼
►
really in love with it I would put it in my car because I would think oh it's so
01:05:06
◼
►
cool and I don't want it in my car I just don't I don't want carplay in my
01:05:10
◼
►
car I won't call our desk play okay keep it at that yeah yeah Jason would you
01:05:16
◼
►
like to tell me about stamps dot-com I could do that I could do that
01:05:21
◼
►
stamps calm thank you for sponsoring upgrade getting your mailing and
01:05:26
◼
►
shipping done, especially if you're a small business,
01:05:29
◼
►
maybe you've got a side business, you work all day
01:05:31
◼
►
and then you come home and you need to ship things out
01:05:33
◼
►
for your small business, it can seem like a no win situation
01:05:37
◼
►
because you go to the post office, it takes up time.
01:05:39
◼
►
If you're not available during post office hours,
01:05:43
◼
►
you're kind of stuck.
01:05:44
◼
►
You could lease a postage meter, that's expensive.
01:05:47
◼
►
There are multi-year commitments and lots of hidden fees,
01:05:49
◼
►
but there's a better way, it's stamps.com.
01:05:52
◼
►
With stamps.com, you buy and print official US postage.
01:05:55
◼
►
This is why Myke can't, he's not allowed,
01:05:57
◼
►
the queen will not allow him to talk about it.
01:05:59
◼
►
But I can, you buy and print official US postage
01:06:02
◼
►
for any letter or package right from your desk
01:06:04
◼
►
using your own computer and printer.
01:06:06
◼
►
You can even get special postage discounts
01:06:08
◼
►
you can't find at the post office.
01:06:10
◼
►
And stamps.com is much more powerful
01:06:11
◼
►
than a postage meter at a fraction of the cost.
01:06:14
◼
►
You can save up to 80% compared to a postage meter
01:06:17
◼
►
and you'll avoid time consuming trips to the post office.
01:06:20
◼
►
So if you've ever considered getting a postage meter
01:06:24
◼
►
or you have one and have dealt with how painful it can be,
01:06:29
◼
►
please consider stamps.com.
01:06:31
◼
►
Now right now, you can use the promo code upgrade
01:06:34
◼
►
and get a special offer.
01:06:35
◼
►
There's a no risk trial and there's $110 bonus offer
01:06:39
◼
►
that includes a digital scale on up to $55 of free postage.
01:06:43
◼
►
So don't wait, go to stamps.com.
01:06:46
◼
►
Before you do anything else, click on the microphone
01:06:48
◼
►
at the top of the homepage and type in upgrade.
01:06:51
◼
►
That's stamps.com, click on the microphone
01:06:54
◼
►
enter upgrade and then you'll get access to the special deal
01:06:57
◼
►
and they'll know that we sent you.
01:06:59
◼
►
And I've sent a package with stamps.com.
01:07:02
◼
►
I've got some other stuff I need to fulfill
01:07:04
◼
►
for my incomparable business that I'm gonna be using
01:07:07
◼
►
to test out stamps.com and something to Myke as well
01:07:09
◼
►
because he deserves it and because you can also ship
01:07:14
◼
►
internationally using stamps.com.
01:07:16
◼
►
So thanks to stamps.com for sponsoring the show
01:07:18
◼
►
and my sincere apologies to Myke because the queen is mean
01:07:22
◼
►
and will not let him send things with Stamps.com.
01:07:24
◼
►
- It makes me sad, but I'm happy that Stamps.com
01:07:28
◼
►
is allowing me to receive gifts, so.
01:07:30
◼
►
- There you go.
01:07:31
◼
►
- Can't argue with that.
01:07:32
◼
►
- Yeah, exactly.
01:07:34
◼
►
So you'll receive something from the great,
01:07:35
◼
►
incomparable, incorporated empire at a future time.
01:07:39
◼
►
- Wow, I am excited.
01:07:41
◼
►
- Yeah, I know.
01:07:42
◼
►
- So there's been an interesting,
01:07:46
◼
►
I don't know, trend, I don't know about trend,
01:07:50
◼
►
but there's a couple of articles this week about app sales.
01:07:54
◼
►
So the guys at US2Games released a really interesting
01:07:58
◼
►
infographic about what's happened with Monument Valley
01:08:03
◼
►
kind of sales-wise and revenue-wise.
01:08:06
◼
►
And then Marco posted a fantastic piece on his blog
01:08:09
◼
►
about how Overcast has fared in 2014.
01:08:15
◼
►
So I was interested, Jason,
01:08:17
◼
►
'cause I know that you linked to Marco's piece.
01:08:19
◼
►
there may be more to say about Marco's piece in our world than the Monument
01:08:24
◼
►
Valley. However, if you haven't seen the Monument Valley infographic you should
01:08:27
◼
►
because the numbers are staggering to see, sort of download-wise and revenue-wise
01:08:32
◼
►
and also the piracy, which is really interesting and maybe is a topic for
01:08:37
◼
►
another day. But I wonder kind of, Jason, what do you, one, like what do you
01:08:41
◼
►
think about developers releasing this information? Do you think it's helpful?
01:08:44
◼
►
Who is it helpful to? And kind of what is your take on it? I think it's really
01:08:48
◼
►
helpful because it's very hard it's very easy to get the the the dream of being
01:08:55
◼
►
an app developer and just making the guess that oh it's the luxurious life of
01:08:59
◼
►
an app developer and and boy these app developers they really got it made and I
01:09:04
◼
►
think it's good to get these data points and we've seen other indie developers
01:09:07
◼
►
release information too because I think it gives everybody a better sense of
01:09:12
◼
►
if you're going to become an app developer what are you getting yourself
01:09:16
◼
►
yourself into and what are the success stories and what do they look like and
01:09:19
◼
►
what are the hits and what do they look like and what are the
01:09:23
◼
►
misses and what do they look like. I think it's good to have that
01:09:26
◼
►
information out there. I also feel like nobody should feel they
01:09:33
◼
►
need to do it but I'm very happy for the people who decide, like Marco said,
01:09:39
◼
►
nobody wants to talk about money but I'm appreciative that Marco was willing to
01:09:44
◼
►
talk about money because people if nobody talks about it then nobody really
01:09:47
◼
►
has an idea of what's going on and the more disclosure you get the better the
01:09:51
◼
►
clearer a picture you get a lot of the comments I saw about Marcos thing were
01:09:55
◼
►
about the fact that he totaled up how much money Apple has made on overcast
01:09:59
◼
►
and you know we all know that Apple takes 30% right but I saw a lot of
01:10:07
◼
►
of comments that basically said, "Wow, 30% is a lot!"
01:10:14
◼
►
$70,343. Yeah, it's a third of the total. I mean,
01:10:20
◼
►
you think 30%, you're like, "Ah, 30%, whatever." And then you realize that Marco made $164,000
01:10:26
◼
►
on Overcast, and Apple made $70,000. So Overcast made a lot more. Overcast made $240,000. But
01:10:36
◼
►
But Mark only made 160 of that, and Apple made 70 of that, because that's what 30% is.
01:10:42
◼
►
And so that even that, which is this basic thing that we all know, to see it laid out
01:10:46
◼
►
like that was really interesting.
01:10:48
◼
►
But in general, I thought it was also fascinating because I view having you and you and I see
01:10:54
◼
►
some podcast numbers, and we see some statistics about podcast clients.
01:10:59
◼
►
And by all accounts from all the podcasters in our sphere, at least, Overcast has been
01:11:05
◼
►
It went rapidly from being non-existent to being the number one or number two podcast
01:11:12
◼
►
client in my feeds.
01:11:14
◼
►
It's number one for everything, really.
01:11:18
◼
►
It's, it's...
01:11:19
◼
►
With a bullet as well in some instances.
01:11:20
◼
►
I think iTunes, iTunes may be bigger on some of my feeds, but mostly it's Overcast.
01:11:24
◼
►
And you could actually see the other clients go down as Overcast went up.
01:11:28
◼
►
So it was a huge hit.
01:11:30
◼
►
And so by within our little realm, which is a tiny, tiny realm within this larger world
01:11:36
◼
►
of iOS app store.
01:11:37
◼
►
So what it's fascinating to see is that Overcast, which by all accounts is a huge hit in its
01:11:42
◼
►
chosen market, is not throwing off millions and millions of dollars.
01:11:47
◼
►
It's throwing off something that looks like a maybe sustainable business for Marco.
01:11:53
◼
►
As he put it, something that he can do while he's not working for someone else on something
01:12:00
◼
►
I don't care about," is what he said. He can work in his home office, drink his fussy coffee,
01:12:04
◼
►
take a nap after lunch if he wants to, and be around for his family. And that's successful
01:12:09
◼
►
by his definition. And that resonated for me because I'm in a very similar position
01:12:14
◼
►
where I'm not looking to create a media empire where I'm going to build a business and get
01:12:20
◼
►
investment and grow and get millions and millions of dollars. I'm looking to create a sustainable
01:12:27
◼
►
that will allow me to live my life and support my family.
01:12:31
◼
►
And that is, so on one level, I'm really encouraged
01:12:34
◼
►
by Marco's post because he's saying he can do that.
01:12:36
◼
►
On another level though, I look at it and think,
01:12:39
◼
►
this is what dominating your, granted niche product category
01:12:44
◼
►
but still he's dominating that category.
01:12:48
◼
►
And this is what he's making, which suggests to me
01:12:50
◼
►
that iOS podcast apps is a category
01:12:54
◼
►
that only has a couple hundred thousand dollars in it.
01:12:57
◼
►
And that makes me think secondarily,
01:13:00
◼
►
ouch, that's not sustainable
01:13:04
◼
►
for at least an ecosystem of apps, right?
01:13:07
◼
►
It's all those apps that Marco used to link to in Overcast.
01:13:10
◼
►
They can't all be making this.
01:13:11
◼
►
If he's number one and this is what he's making,
01:13:14
◼
►
then none of the others are probably throwing off on iOS
01:13:18
◼
►
something close to that now.
01:13:19
◼
►
And that's, so I'm happy that it's sustainable for Marco,
01:13:24
◼
►
but his app was also a real success.
01:13:26
◼
►
and we see it continuing to be a success.
01:13:29
◼
►
So that, yeah, that gives me some pause
01:13:32
◼
►
because what it says is that if you're not dominating
01:13:35
◼
►
like Marco is, you're not, your app is not going
01:13:39
◼
►
to provide a comfortable living on its own.
01:13:41
◼
►
Maybe you've got other apps and you cobble them together.
01:13:43
◼
►
Maybe you've got some freelance work.
01:13:45
◼
►
However you do it, I think that's the other side of it
01:13:47
◼
►
is that, you know, he's, it's not just,
01:13:51
◼
►
hey, Overcast did okay, yay.
01:13:53
◼
►
I agree that's true.
01:13:55
◼
►
but then I also think, "Hey, on my charts, Overcast dominates."
01:13:59
◼
►
So what we're seeing here is,
01:14:01
◼
►
"It's all okay," is what happens with domination in that category.
01:14:05
◼
►
That's a little bit troublesome to me.
01:14:07
◼
►
But that's what it is.
01:14:08
◼
►
- So, I understand what you're saying, but I don't agree.
01:14:12
◼
►
Which is interesting that we keep going down this route.
01:14:14
◼
►
- All right, let's fight, Myke.
01:14:16
◼
►
- So... - When I see you in London...
01:14:18
◼
►
- Fisticuffs. - Yeah.
01:14:21
◼
►
Overcast is dominant for us because it's the audience that we roll in.
01:14:29
◼
►
And interestingly enough, Upgrade has the lowest percentage of Overcast for us.
01:14:37
◼
►
Interesting.
01:14:38
◼
►
Of all of the shows.
01:14:39
◼
►
Oh, Upgrading and you yourselves are all so iconoclastic.
01:14:44
◼
►
We love you.
01:14:45
◼
►
It is still the majority holder, but it's less.
01:14:47
◼
►
And Apple and iTunes has a bigger cut for this show than any other show that we do.
01:14:53
◼
►
I genuinely think the audience is different and I hope that as we start to move into different
01:14:58
◼
►
areas, we see different things happen.
01:15:02
◼
►
Like the pan addict as well is a lower figure because it's a different world.
01:15:08
◼
►
I don't see this as only a couple hundred thousand dollar industry because if you take
01:15:17
◼
►
a look at what happened at the end of the year, at the end of 2014, there was an uptick
01:15:23
◼
►
for Marco and he calls it the serial bump.
01:15:27
◼
►
So what that tells me is there are people in the world that found out about podcasts
01:15:33
◼
►
and download it overcast, but it also tells me that there is room to grow.
01:15:39
◼
►
Because I expect that whilst Marco is a dominant player for us, in the wider market that is
01:15:47
◼
►
not the case and that Apple is the dominant force.
01:15:53
◼
►
It's interesting as to why that's happening, but if you think, for example, so if cereal
01:16:01
◼
►
Marco has had a million listeners, right, which was that number have been bounded about
01:16:07
◼
►
a lot, but let's just say that that's possible, that they had a million people listen.
01:16:13
◼
►
And Marco is potentially around 200,000 active users.
01:16:18
◼
►
He doesn't really go into too much detail, but he says 200,000 people launched the app
01:16:22
◼
►
and got far enough to create an account.
01:16:23
◼
►
So we'll say that's the say, best case scenario, that's 200,000 people.
01:16:28
◼
►
numbers, do you see what I mean? They're very different. So that says to me that Marco has
01:16:34
◼
►
like 800,000 potential more people to go just for one show and then when you open it up
01:16:38
◼
►
to what the wider audience can be. So it's all just me kind of just thinking as I'm going
01:16:43
◼
►
but like what this tells me is there is a market for Marco to be successful. There is
01:16:48
◼
►
a market for us to be successful as well as what we do in podcasting as a whole and I
01:16:53
◼
►
I see these two things as positives,
01:16:55
◼
►
they're positive trends.
01:16:57
◼
►
And the fact that Marco is continuing to make,
01:17:01
◼
►
on average, like what is it, like $15,000 a month?
01:17:05
◼
►
And there's--
01:17:06
◼
►
- No, that's huge, 'cause my concern was going to be
01:17:08
◼
►
he was going to sell all of his in-app purchases
01:17:11
◼
►
and then no one would ever give him any more money ever.
01:17:13
◼
►
- Yeah, I figured that, I think everybody had that fear
01:17:17
◼
►
for Overcast, was that it was gonna have
01:17:19
◼
►
a barnstormer of a star, and then that was it.
01:17:23
◼
►
but it definitely seems like that's not the case.
01:17:26
◼
►
I mean, and I saw a lot of independent app developers
01:17:28
◼
►
were like, this is good news to see.
01:17:32
◼
►
Can I get your opinion on something?
01:17:35
◼
►
'Cause I see people complain,
01:17:36
◼
►
or not complain, but I see people make this claim,
01:17:40
◼
►
and I wonder what you think about it.
01:17:42
◼
►
Marco's successful, so of course.
01:17:46
◼
►
He's famous, so of course.
01:17:49
◼
►
- Right, that's fine for Marco.
01:17:51
◼
►
Let's see, look everybody's different, Marco has some unique things about who he is.
01:18:00
◼
►
Marco's notoriety and the fact that he's got this wildly successful podcast helps him launch a product.
01:18:11
◼
►
So the numbers at the beginning are those attributable in large part to his notoriety?
01:18:20
◼
►
Sure, it's great marketing platform for him the fact that he talked about the travails of developing overcast on ATP for weeks and weeks
01:18:27
◼
►
It helps it made me it made me want to see it that much more
01:18:36
◼
►
That's that that is true and that you know marketing is marketing and Marco's got Marco marketing Marco marketing Marco ting
01:18:43
◼
►
He he's got his own way of doing and he's got his own fan base and and that's good
01:18:49
◼
►
that'll only get you so far. So I think that that trend at the very end of the
01:18:57
◼
►
of the the stats where he's still selling things that's that's the
01:19:02
◼
►
encouraging thing like you said that people who know Marco have got Overcast
01:19:08
◼
►
if they're gonna get it and now it's people who are finding Overcast and yes
01:19:14
◼
►
his initial success helps drive the visibility of that app which helps other
01:19:19
◼
►
people find it. That's true. I think there are things to be learned from Marco and
01:19:26
◼
►
his numbers despite that, despite the fact that he is in some ways unique as a
01:19:33
◼
►
developer. Yeah, so I guess that's my take on it. It's hard for me to listen to
01:19:39
◼
►
"that's fine for Marco" statements without feeling a little bit like it's kind of
01:19:43
◼
►
like sour grapes that somehow he doesn't deserve it or that he, you know, that just keeps coming
01:19:53
◼
►
back to that. It's like, well, he's not one of us, he's famous and he's got this podcast
01:19:58
◼
►
and all that. It's like, well, you know what? He was just a guy when he did build and analyze.
01:20:02
◼
►
He was just some guy. I mean, he is responsible for having a following. So you can't just
01:20:09
◼
►
"Oh well, it doesn't count because Marco's got a following." It's like, yeah, okay, you
01:20:13
◼
►
know what? That's one way to market your stuff is to become a known person. And not everybody
01:20:18
◼
►
is going to be able to do that, not everybody is willing to put themselves out there like
01:20:22
◼
►
that. But Marco has, and he's gotten benefit of it, not just from ATP, but from his visibility
01:20:32
◼
►
leading to people being interested in his other projects. This is the 21st century,
01:20:35
◼
►
kind of stuff that's how that's how it works now. Being an anonymous developer
01:20:40
◼
►
who throws penny into a fountain and hopes that it becomes a hit app is not
01:20:45
◼
►
does not have a great chance of success but if you're somebody who builds not to
01:20:51
◼
►
give back to Kevin Kelly's thousand true fans kind of thing but this is how it
01:20:55
◼
►
works this is this is absolutely a model for how this stuff works and yes even
01:21:00
◼
►
even now Marco's success with Overcast probably has something to do with the
01:21:04
◼
►
kick-start it got from his audience and you know I don't I don't know I don't
01:21:10
◼
►
think that's necessarily a bad thing I do I do think there's a an element of
01:21:13
◼
►
sour grapes I also see the oh well he's got all of that tumblr money so he
01:21:17
◼
►
doesn't even need this money to live and things like that and you know save it
01:21:21
◼
►
for the rest of us I see I see some of that too there's a lot of stuff out
01:21:23
◼
►
there but Marco is you know he's he's well known he's a polarizing figure
01:21:28
◼
►
sometimes he brings it on himself a lot of times he totally doesn't deserve it
01:21:31
◼
►
it, and he gets it anyway. You know, it's complicated, but I would say there are lots
01:21:36
◼
►
of ways that you can market your products, and one of them is by being visible in the
01:21:45
◼
►
world and having people who are interested in what you're doing. And Marko's got that,
01:21:49
◼
►
but that doesn't mean other people couldn't do that too. I mean, Daniel Jalkud has a following.
01:21:54
◼
►
not nearly as big as Marco's, but Daniel and Manton doing their podcasts, that brings,
01:22:02
◼
►
you know, that you're part of the circle. You're a little bit more than a face in the
01:22:08
◼
►
crowd at that point. And I think that is part of, even if it's not intended to be marketing,
01:22:13
◼
►
this will sell me some apps being visible on a podcast. I think that it's still part
01:22:17
◼
►
of the whole, again, this little world we live in, but it's part of that. It's part
01:22:24
◼
►
of the marketing cycle. It makes you more visible to get covered on websites where the
01:22:29
◼
►
people who write the websites know you, but maybe the people who read the websites don't.
01:22:35
◼
►
And yeah, and it goes from there. So it's just, this is how it works today. So I've
01:22:40
◼
►
gotten off on a little bit of a rant here, but I do think it's unfair. I know that, sure,
01:22:44
◼
►
is Marco and not every developer is Marco but at the same time I don't really like the
01:22:48
◼
►
implication there that because Marco is Marco we have nothing to learn from him because I think
01:22:55
◼
►
that's um I think that's bogus. Nobody gives you fame. No. You have to work at that and and if
01:23:04
◼
►
if it helped him to get a bump in the first week well that's that's what he gets for working hard
01:23:09
◼
►
and if he has tumblr money that's what he gets for working hard. Yeah. Like he worked hard and
01:23:14
◼
►
and he made good things.
01:23:15
◼
►
And I'm not saying that other people aren't working hard
01:23:17
◼
►
and making good things,
01:23:18
◼
►
but sometimes you have to work for a long time.
01:23:21
◼
►
- Well, and you can't say he's got a podcast
01:23:23
◼
►
so it's not fair.
01:23:24
◼
►
It's like, well, do you have a podcast?
01:23:26
◼
►
Well, no, I don't like to talk and all that.
01:23:27
◼
►
Do you have other things that you do?
01:23:28
◼
►
Well, no, I don't.
01:23:29
◼
►
I'm not saying everybody who complains about it is like that,
01:23:31
◼
►
but it's like, those all go together.
01:23:33
◼
►
They aren't separate.
01:23:34
◼
►
It's not like this is an Olympic event in programming
01:23:39
◼
►
where only programming is allowed
01:23:40
◼
►
and all other things are not.
01:23:41
◼
►
That's not how it works.
01:23:42
◼
►
That's not how the world works.
01:23:43
◼
►
this is marketing, this is a store,
01:23:45
◼
►
you want to have visibility,
01:23:47
◼
►
you want people to be talking about what you're doing.
01:23:49
◼
►
And you know, as John Siracusa would say,
01:23:52
◼
►
it's necessary but not sufficient.
01:23:54
◼
►
It is, you still have to have a good product,
01:23:56
◼
►
people still have to want it.
01:23:58
◼
►
But it is part of the way you get people
01:24:00
◼
►
to be aware that your product exists,
01:24:02
◼
►
and that's just how it is.
01:24:03
◼
►
And it's not invalidating the work that gets done.
01:24:06
◼
►
- I just look at all this and I see it as positive.
01:24:09
◼
►
No matter where he came from or what he did,
01:24:11
◼
►
like this is positive stuff.
01:24:12
◼
►
Same for Monument Valley as well, I think the market thing is maybe more interesting
01:24:18
◼
►
to this discussion, but they made a lot of money.
01:24:22
◼
►
Yeah, $5.8, $5.9 million in revenue.
01:24:26
◼
►
But they pumped like a million and a half nearly into building it, but it's still an
01:24:32
◼
►
incredible – I mean, it's relative, right?
01:24:35
◼
►
Because – Games do really well on the App Store, folks.
01:24:38
◼
►
Yeah, exactly.
01:24:39
◼
►
But it's all relative, right?
01:24:41
◼
►
That's a huge increase in profit.
01:24:43
◼
►
Like if you put 10 grand into it and you made like 100 grand, you know, it's all relative.
01:24:48
◼
►
So they put a lot of money in, they got a lot of money out.
01:24:51
◼
►
So that's interesting.
01:24:53
◼
►
But I think that you look at stuff like what Marco's doing and I think that sharing this
01:24:59
◼
►
is positive for everyone.
01:25:01
◼
►
It's proving you can do it.
01:25:03
◼
►
And for me, what it proves more than anything else is you need to think about your business
01:25:08
◼
►
Marco had a different business model.
01:25:10
◼
►
He had a free app with an in-app purchase and everyone says you shouldn't do it, or
01:25:14
◼
►
everyone said it's gross and it's disgusting.
01:25:16
◼
►
Not about Overcast, but about doing a business model that's like, "Oh, you should respect
01:25:22
◼
►
us and pay up front."
01:25:23
◼
►
And I understand all of that, but what Marco shows is you sometimes need to think about
01:25:27
◼
►
doing things a little bit differently, because I think these graphs and charts would look
01:25:31
◼
►
very different if Overcast was a $5 to entry.
01:25:34
◼
►
Oh, totally.
01:25:35
◼
►
So I think that this is a key to thinking differently.
01:25:36
◼
►
He wouldn't get sampled.
01:25:39
◼
►
He wouldn't get sampled by those people who bought it over Christmas and then paid for
01:25:44
◼
►
Or in that chart, because they wouldn't have bought it.
01:25:47
◼
►
They would have just stuck with the free thing.
01:25:49
◼
►
So you've got to think about these things, and I think that that is a demonstration of
01:25:54
◼
►
I say congratulations to him, to be honest, and I think he's done a great job.
01:25:59
◼
►
So shall we round off today's episode with some Ask Upgrade?
01:26:03
◼
►
I think we shall.
01:26:05
◼
►
We actually have a sponsor for our Ask Upgrade segment this week, and that is our friends
01:26:09
◼
►
over at Smile. Smile and Ask Upgrade. Perfect together. They go hand in hand.
01:26:14
◼
►
Today I want to talk to you about PDF Pen for iPad and iPhone. There's a
01:26:19
◼
►
recently released version 2 of this fantastic app that brings new
01:26:22
◼
►
professional level features to this already incredibly powerful mobile PDF
01:26:27
◼
►
editing app. The new features that you're going to find in version 2 of PDF Pen
01:26:31
◼
►
for iPad and iPhone include a brand new editing bar that provides easy access to
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all of your favourite tools. Super smart palm and wrist detection for when you're writing
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and highlighting. The ability to apply password encryption to your super secret PDF documents
01:26:45
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that you don't want anybody to see. The ability to view and navigate through annotations in
01:26:49
◼
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the sidebar. Automatic page numbering including Bates numbering, which is something that I
01:26:53
◼
►
found out is very useful in the legal and medical fields as a way to place identifying
01:26:57
◼
►
information onto documents. I've never heard it but I guess if you need Bates numbering
01:27:02
◼
►
you can now get it, and support for iCloud and Drive, sorry, and AirDrop to easily store
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◼
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and share your PDFs between devices.
01:27:10
◼
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Of course, this all builds on the already fantastic PDF pen for iPad and iPhone version
01:27:16
◼
►
It builds on all those features like giving you tools to add text to images and signatures
01:27:19
◼
►
to PDFs, the power to correct text in original PDFs via editable text blocks so you can type
01:27:25
◼
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in the text that you need, and an easy way to fill out PDF forms which now include specialized
01:27:30
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signature fields.
01:27:31
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If you want to revolutionise the way you deal with PDFs on your iOS devices, you need look
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no further than PDF Pen for iPad and iPhone.
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Go and search PDF Pen 2 on the App Store today or go to smile software dot com slash upgrade
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to find out more.
01:27:47
◼
►
Thank you so much to Smile for supporting this show, Real AFM and the podcasting community
01:27:52
◼
►
We love you guys and go check out their stuff.
01:27:54
◼
►
Thank you so much.
01:27:58
◼
►
so what do we have in Ask Upgrade this week Mr. Jason? I feel like we're reaching
01:28:02
◼
►
into the mailbag, you know I love mailbaging. Yes it is. And this is like our mailbag.
01:28:08
◼
►
Yep, there you go. It is, this is our mailbag.
01:28:11
◼
►
Um... it's the smile mailbag.
01:28:13
◼
►
The smile mailbag.
01:28:14
◼
►
Just a mailbag with a really big smile logo on it this week. Yep, that's it. That's exactly it.
01:28:19
◼
►
Uh... listener Javi wrote in
01:28:23
◼
►
this is a good one,
01:28:24
◼
►
wondering why JSNL has me blocked on Twitter?
01:28:30
◼
►
We're approaching Alcott County, guys.
01:28:35
◼
►
The answer is I used Twitter's powerful search feature
01:28:38
◼
►
to find all mentions of listener Javi mentioning me on Twitter and I found no
01:28:42
◼
►
examples of him
01:28:43
◼
►
saying anything that would offend me at all. It doesn't mean he didn't say
01:28:47
◼
►
something and then delete it later.
01:28:48
◼
►
I block lots of people because life's too short and they
01:28:51
◼
►
they get in my timeline saying strange things
01:28:54
◼
►
or they won't leave me alone,
01:28:55
◼
►
or they're telling me, stick to technology
01:28:58
◼
►
or I don't follow you to listen to you tweet about sports.
01:29:01
◼
►
So stop writing about that and stuff like that.
01:29:02
◼
►
And I just have a life's too short to deal with those people.
01:29:06
◼
►
I just block them.
01:29:07
◼
►
Now, listener Havi, I had no idea why I did the searches.
01:29:12
◼
►
I can't find anything.
01:29:13
◼
►
I found over the years that the people
01:29:15
◼
►
who most deserve to be blocked
01:29:17
◼
►
are not asking to be unblocked.
01:29:20
◼
►
I've had a few people like say,
01:29:22
◼
►
"Hey, can you tell Jason to not block me
01:29:24
◼
►
"because he can't see my tweets anymore?"
01:29:26
◼
►
And those people have never been a problem again.
01:29:29
◼
►
I've never had a problem with that.
01:29:31
◼
►
So, listen to Javi, you were unblocked.
01:29:35
◼
►
I don't know why you were blocked.
01:29:36
◼
►
And again, these days they have mute.
01:29:41
◼
►
And so if somebody is not abusive,
01:29:43
◼
►
but is just like saying things that bug me,
01:29:46
◼
►
I can mute them on Twitter
01:29:48
◼
►
and then they can continue to see me,
01:29:49
◼
►
but I just don't see them and I think that's a nice feature.
01:29:51
◼
►
But back in the old days, you know,
01:29:54
◼
►
the block was much more aggressive and I'll block jerks,
01:29:57
◼
►
you know, I'll block awful, awful people.
01:30:00
◼
►
But if I just don't want to see you
01:30:01
◼
►
because you're saying crazy stuff or whatever,
01:30:04
◼
►
or I just saying stuff that I don't want to see
01:30:06
◼
►
because I've got a, you know, I've got other priorities,
01:30:09
◼
►
then maybe I'll mute you instead and then you won't see it.
01:30:12
◼
►
- Takes a lot of me to block someone, but I will do it.
01:30:15
◼
►
I block if people are being, if they insult me,
01:30:19
◼
►
like personally, I've had people that have made
01:30:23
◼
►
really weird jokes that I don't like
01:30:26
◼
►
and if you do that I will block you
01:30:27
◼
►
'cause that's the only way that I,
01:30:30
◼
►
I know this sounds weird,
01:30:31
◼
►
we're going into analog territory now,
01:30:33
◼
►
but it's the only way that I feel like
01:30:34
◼
►
I can get anything back.
01:30:36
◼
►
'Cause I'm not gonna, if you insult me personally,
01:30:37
◼
►
if you insult, 'cause I had somebody insult my appearance
01:30:41
◼
►
once in a picture and I was like, you're going,
01:30:45
◼
►
like you don't, and this sounds so terrible
01:30:48
◼
►
and I apologize already for how big headed
01:30:50
◼
►
this makes me sound,
01:30:51
◼
►
but you don't deserve any entertainment from me.
01:30:54
◼
►
If I could reach in and delete your podcast app,
01:30:56
◼
►
I would do that as well.
01:30:57
◼
►
Because at this point, I don't know why you're here.
01:31:00
◼
►
Like, why are you doing this to me?
01:31:02
◼
►
Like, even if you think that's a funny joke,
01:31:03
◼
►
we are not friends.
01:31:05
◼
►
Like, I don't know you.
01:31:07
◼
►
I mean, even if my, I don't wanna say what you said,
01:31:10
◼
►
but even if my friends said what he said to me,
01:31:13
◼
►
I would be really upset about it.
01:31:15
◼
►
So it's like, it's the only one that I can think
01:31:17
◼
►
that I've blocked for that reason.
01:31:18
◼
►
Otherwise, I report a lot of people for spam.
01:31:24
◼
►
- If I see people being aggressive towards someone,
01:31:29
◼
►
I report them for spam.
01:31:30
◼
►
I do that quite a lot.
01:31:32
◼
►
'Cause that blocks as well.
01:31:33
◼
►
But I see why you do it,
01:31:36
◼
►
because I've seen scenarios
01:31:39
◼
►
where people talk to you in a really weird way.
01:31:42
◼
►
And if I had that kind of response,
01:31:44
◼
►
I think I would take that view as well.
01:31:46
◼
►
It's basically just like, you know, this isn't so much just me and Jason because we're so super popular.
01:31:52
◼
►
If people are aggressive to you or upset you, you don't have to see that.
01:31:56
◼
►
And the easiest way to do it is just to get rid of them and block them out of your life.
01:32:00
◼
►
Life's too short and the social networks of the world are not a place where you should feel harassed.
01:32:06
◼
►
And Twitter need to do...
01:32:09
◼
►
This is a whole long thing we could talk hours about.
01:32:12
◼
►
There is so much more that Twitter needs to do and all of their promises have just been
01:32:17
◼
►
ridiculous so far and they are not doing what they need to be doing and the government in
01:32:21
◼
►
this country is trying to push them into doing that.
01:32:25
◼
►
I had a nice conversation with Brianna Wu about this that was not on a podcast but it's
01:32:30
◼
►
the idea that there's no precinct, police precinct for Twitter.
01:32:36
◼
►
Twitter is nobody's beat, Facebook is nobody's beat.
01:32:38
◼
►
So the police are almost incapable of focusing on this kind of thing, which is why we need
01:32:46
◼
►
to rethink attacks and harassment and things like that on the internet.
01:32:52
◼
►
And if there are illegal acts happening, then there needs to be somebody who's patrolling
01:32:58
◼
►
And we don't have that concept yet because our structures are decades behind that kind
01:33:03
◼
►
I have had on our list since episode one, a Twitter episode.
01:33:07
◼
►
we'll get there eventually or maybe it will be the grand crossover between
01:33:11
◼
►
upgrade and analog, I don't know, but there's so much that I use Twitter
01:33:15
◼
►
for and so much I like about it and so much terrible stuff on it too. I mean
01:33:19
◼
►
let's be honest and I block, I'm much quicker to block only because I've got a
01:33:23
◼
►
lot of followers and I attract some people who say things that are
01:33:30
◼
►
that are unfortunate and I, you know, I have no patience for that.
01:33:36
◼
►
I am... and they'll always say like, "Oh, you're gonna block him because you don't
01:33:41
◼
►
agree with him and he's debating you." It's like, no, I don't block people because
01:33:45
◼
►
they're debating me. I block people because they're crazy. I block people
01:33:48
◼
►
because they're rude. I block people because they're not really interested in
01:33:53
◼
►
having a conversation, they just want to, they just want to bug me and just keep
01:34:01
◼
►
needling me and they're not actually having a conversation. It's stuff like
01:34:04
◼
►
that. It's just life's too short. Again, if somebody, this is, there's a guy,
01:34:08
◼
►
Derek Pawazek on Twitter who has this, who I have blocked in the past and
01:34:13
◼
►
unblocked later, and his whole thing is if somebody is, you see on
01:34:18
◼
►
Twitter is is like making you you know making you angry or making you feel bad
01:34:25
◼
►
about yourself or anything that is unpleasant that is making you not want
01:34:29
◼
►
to even use Twitter because it's so unpleasant just block them and move on
01:34:32
◼
►
with your life or mute them I suppose you could do now but just just it likes
01:34:35
◼
►
to again like I said life's too short just move on nobody you don't owe that
01:34:40
◼
►
to anybody like that and I love Twitter and I love interacting with people on
01:34:44
◼
►
Twitter and I do it a lot but there every now and then there's somebody who
01:34:47
◼
►
is acting like really entitled, like why won't you answer my question or is
01:34:51
◼
►
telling me I don't want to hear you, you know, don't write about that, I want you
01:34:56
◼
►
to write about this other thing. It's like I'm not here for your amusement, I'm
01:34:58
◼
►
here for my own amusement and I like having conversations with people here
01:35:02
◼
►
but the point is not that I'm dancing for you, you know, I'm dance monkey dance
01:35:05
◼
►
is not, I'm not gonna do that. So yeah, anyway, it's a funny, it's a funny thing
01:35:12
◼
►
but I do actually like, the one thing that Twitter has done that I like is
01:35:16
◼
►
is this mute feature, which is back on the Macworld forums
01:35:20
◼
►
we used to talk about, there was a feature
01:35:22
◼
►
that some forum packages had that was called
01:35:25
◼
►
Tacky Goes to Coventry.
01:35:26
◼
►
And basically it's the global mute.
01:35:30
◼
►
'Cause if you ban a troll, they get really angry at you
01:35:34
◼
►
and then they come back with a new sock puppet account
01:35:37
◼
►
and they just keep on trolling you.
01:35:38
◼
►
But if you send them to Coventry,
01:35:41
◼
►
if you send them to the cornfield,
01:35:43
◼
►
they continue to rage as long as they want
01:35:46
◼
►
and nobody sees them. It's a global mute. They just, nobody sees their posts. They're
01:35:50
◼
►
there, they see them, they think they're participating, and they're not. And, you know, that Twitter
01:35:56
◼
►
mute is like that a little bit, which is like, that person can just go on and on and on to
01:35:59
◼
►
me all they like, I'm just never gonna see it. And they can follow me, and if they get
01:36:03
◼
►
something out of following me, that's great, but they're not gonna interact with me anymore.
01:36:07
◼
►
And I like that because it, the block is like, you can't see me anymore, which is also bogus
01:36:12
◼
►
because they can just log out and they can see you.
01:36:15
◼
►
Anyway, we'll do a whole Twitter episode.
01:36:18
◼
►
What else do we have?
01:36:21
◼
►
- Listener Gary says, "Why is it that the only apps
01:36:24
◼
►
that crashed on my Mac are Microsoft apps?"
01:36:31
◼
►
You're not using enough other third-party apps?
01:36:34
◼
►
- And maybe too many Microsoft apps.
01:36:35
◼
►
- And maybe too many Microsoft apps.
01:36:38
◼
►
I have no serious answer here.
01:36:40
◼
►
I have lots of apps that crash and I have Microsoft apps that don't crash.
01:36:44
◼
►
So I really don't see many crashes on OS X.
01:36:48
◼
►
No, I really see more of that on iOS. Yes, yeah, absolutely. Every now and then
01:36:54
◼
►
I'll get one. I've had one with transmit lately that's been crashing that I sent
01:36:59
◼
►
panic an email about and I said why is this crashing?
01:37:02
◼
►
But it's pretty rare that that happens. Twitter app, the
01:37:08
◼
►
official Twitter app on that crashes all the time I should say that one crashes
01:37:13
◼
►
all the time you should block too much yeah that must be it yeah I'm overusing
01:37:18
◼
►
it I've worn it out you're blocking it I retired oh yeah it's true
01:37:22
◼
►
listener Brooks wrote in and said I just filed a feature request with Apple to
01:37:28
◼
►
add a hoi telephone as a trigger fit phrase for Siri Brooks why do you have
01:37:36
◼
►
to ruin everything. Why, you're gonna make us do a new catchphrase. Oh, and then Amazon
01:37:45
◼
►
Echo has some programmable ones and...
01:37:50
◼
►
Yeah, I don't... Let's just... Let's keep a Hoy telephone pure, okay? Let's not ruin
01:37:57
◼
►
it by making it a trigger phrase. If that day comes when you can set your own trigger
01:38:03
◼
►
phrase for Siri, then I do expect that many upgradians will do Ahoy telephone.
01:38:09
◼
►
That seems like a next feature to be honest, because there are
01:38:14
◼
►
other, like Amazon does it, and Google does it, you know, it makes sense
01:38:20
◼
►
that Apple will go that way next. Unless they really really believe in the Siri
01:38:25
◼
►
brand, so it's like, sorry, the "mijim
01:38:25
◼
►
brand so it's like sorry the management brand yeah and they really just want
01:38:32
◼
►
people to be saying that and that wouldn't surprise me either to be honest
01:38:35
◼
►
you can say Siri you just can't say ahoy telephone yeah well I think I just said
01:38:41
◼
►
something that will probably trigger Siri sorry about that I wasn't saying it
01:38:45
◼
►
you're running around in a circle we also have @twistofmatt I'm gonna
01:38:55
◼
►
to go over Upgrading and Matt.
01:38:57
◼
►
One thing people don't talk about too much on the shows
01:39:00
◼
►
that I like is jailbreaking.
01:39:02
◼
►
What are your thoughts?
01:39:03
◼
►
- I had a nice conversation with Matt,
01:39:08
◼
►
Upgrading and Matt on Twitter about this last night.
01:39:10
◼
►
And he was not, turns out not really advocating
01:39:12
◼
►
for jailbreaking so much as was curious about it.
01:39:15
◼
►
I'm opposed, there have been times
01:39:17
◼
►
when I think jailbreaking has been very important.
01:39:19
◼
►
In the early days of the iPhone, it was important.
01:39:21
◼
►
That's how all the original third party iPhone apps happened
01:39:24
◼
►
is that developers jail broke their phones
01:39:26
◼
►
and like figured out how to put apps on it,
01:39:29
◼
►
which is totally crazy, but they did it.
01:39:31
◼
►
And then there was a time when the iPad was out
01:39:35
◼
►
for the first year or so you couldn't do video out
01:39:38
◼
►
on the iPad.
01:39:40
◼
►
And we jail broke a bunch of iPads for Mac World Expo
01:39:44
◼
►
so that we could demo iPad things on screen
01:39:48
◼
►
without a camera.
01:39:49
◼
►
I guess maybe it was the second year the iPad was out.
01:39:52
◼
►
there was a jailbreak that let you do video out
01:39:54
◼
►
over the dock connector.
01:39:55
◼
►
And that was huge because up until that point,
01:39:57
◼
►
we were using those little overhead cameras
01:39:59
◼
►
to try to show a picture of what we were,
01:40:02
◼
►
it was terrible to demo things on the iPad.
01:40:05
◼
►
But mostly I don't,
01:40:07
◼
►
I think the platform is robust enough now
01:40:11
◼
►
that I don't think there's any really great reason.
01:40:14
◼
►
I think it adds a lot of instability.
01:40:16
◼
►
I think a lot of the software you can download
01:40:19
◼
►
that are hacks, it's just so tweaky and hacky
01:40:21
◼
►
that most people are not going to get a good experience
01:40:25
◼
►
using it, so I feel like I don't wanna talk about it.
01:40:28
◼
►
If you wanna bring it on yourself,
01:40:29
◼
►
then go ahead and bring it on yourself,
01:40:30
◼
►
but I don't think most people,
01:40:32
◼
►
I don't wanna encourage people to do it,
01:40:33
◼
►
'cause I don't think most people would find much value in it.
01:40:35
◼
►
It causes lots of problems for upgrading to new versions
01:40:39
◼
►
for the benefit of having like crazy,
01:40:42
◼
►
weird, tweaky kind of stuff.
01:40:44
◼
►
And then also, we don't like to talk about it,
01:40:48
◼
►
but the number one reason for jailbreaking
01:40:50
◼
►
is to pirate apps and I don't support that.
01:40:53
◼
►
So, I, you know, if you wanna jailbreak your phone
01:40:56
◼
►
and you got a reason for it, that's great,
01:40:57
◼
►
but I'm not gonna talk about it.
01:40:59
◼
►
- Yep, I agree, I agree.
01:41:02
◼
►
It can become a bit of a mess
01:41:03
◼
►
and it's a whole different world.
01:41:05
◼
►
It's like a whole different thing.
01:41:07
◼
►
It's not even the iOS anymore.
01:41:09
◼
►
- If there was a feature, like tethering,
01:41:12
◼
►
there was a time when you could do something weird
01:41:13
◼
►
and you could get tethering.
01:41:14
◼
►
And there was that time when you could do video
01:41:16
◼
►
out on the iPad.
01:41:17
◼
►
There are moments in the life of iOS
01:41:19
◼
►
where it feels like there's a reason to jailbreak
01:41:21
◼
►
because there's something that Apple hasn't implemented yet
01:41:24
◼
►
that you know the hardware can do,
01:41:26
◼
►
why haven't they implemented it
01:41:27
◼
►
and there's a jailbreak implementation for it.
01:41:29
◼
►
And those come along every now and then,
01:41:31
◼
►
but that's the only reason I've ever jailbroken
01:41:34
◼
►
because the super tweakiness of it,
01:41:37
◼
►
actually listener Matt mentioned this,
01:41:40
◼
►
is that he's seen some of his friends with Android phones
01:41:43
◼
►
tweak their settings to the point of unusability.
01:41:46
◼
►
And I think that happens.
01:41:47
◼
►
I've seen jailbroken iOS devices that are very similar,
01:41:50
◼
►
that are just, you know,
01:41:51
◼
►
I've got all this crazy stuff going on.
01:41:53
◼
►
It's like, well, that's great,
01:41:54
◼
►
but you know, I think most people don't wanna see that.
01:41:57
◼
►
They don't wanna do that.
01:41:58
◼
►
They wanna keep it simple, so.
01:42:01
◼
►
- I mean, another reason people have jailbroken in the past
01:42:03
◼
►
is so they can use the phone in their country as well.
01:42:06
◼
►
And you know, if that's still a thing,
01:42:07
◼
►
then that makes sense to do.
01:42:09
◼
►
- Yeah, unlocking your phone.
01:42:10
◼
►
You've got an old phone
01:42:11
◼
►
and your carrier is not cooperating to unlock it.
01:42:14
◼
►
Totally makes sense.
01:42:15
◼
►
Even if you are, you know, so you're still on a plan,
01:42:18
◼
►
but you're gonna travel overseas
01:42:19
◼
►
and you find a way to unlock your phone
01:42:21
◼
►
so that you can go overseas
01:42:22
◼
►
and not use your carrier's card when you're roaming.
01:42:26
◼
►
I'm totally cool with that.
01:42:28
◼
►
I think there are some good reasons to use it,
01:42:29
◼
►
but they're very specific.
01:42:31
◼
►
And then, you know, again, I feel like when we're talking,
01:42:34
◼
►
the audience we're talking to,
01:42:35
◼
►
even if it's a very technical audience,
01:42:37
◼
►
I feel like even for them, 98% of them, 90,
01:42:41
◼
►
you know, maybe for our audience, it's 95% of them
01:42:44
◼
►
should really not ever jailbreak their device, and for the mass of iOS users, it's 99.9%.
01:42:52
◼
►
So our last Ask upgrade today, Johnny wanted to know if we use the Ahoy! telephone feature
01:43:01
◼
►
on a regular basis. You can say Siri.
01:43:04
◼
►
Okay, I'll say Siri. You just can't say...
01:43:07
◼
►
The other thing. Yeah, say "hey," the "say hey kid."
01:43:11
◼
►
You can't say like bail, you know, what is a bail made of, Siri?
01:43:17
◼
►
On a regular basis, do we use it how, looking for use cases, I think we both use the exact
01:43:22
◼
►
same feature and the only time I ever use Siri, do this on three, two, one.
01:43:29
◼
►
Set a timer for five minutes.
01:43:30
◼
►
Yes, that's all I do.
01:43:32
◼
►
When I'm cooking, I use Siri for timers.
01:43:36
◼
►
Yep, me too.
01:43:39
◼
►
It's great for that because that is a perfect example of something that a voice interface
01:43:44
◼
►
does better than the touch interface because you don't have to open the clock app and go
01:43:47
◼
►
to timer and set the time and all of that and you've got stuff on your hands because
01:43:51
◼
►
you're cooking or whatever.
01:43:52
◼
►
You just say set a timer for five minutes.
01:43:56
◼
►
And that is about all I use it for.
01:44:00
◼
►
Mr. Snow, I think we did it.
01:44:01
◼
►
I think we didn't kill anybody.
01:44:05
◼
►
We learned a little.
01:44:07
◼
►
We grew a little.
01:44:08
◼
►
it a bit. Yep. Last. And left some topics for the next show which is always good. Yep.
01:44:15
◼
►
I really enjoyed this episode, again, thank you very much as always. Thank you. I think
01:44:19
◼
►
we're on a bit of a, you know, I think we talk about ourselves now, nobody's listening.
01:44:22
◼
►
I think we're on a bit of a roll at the moment. I think we're on a bit of a roll. I'm really,
01:44:27
◼
►
I'm enjoying the show more and more and more every week and I hope that everybody else
01:44:30
◼
►
is too. If you want to find the show notes for this week's episode, point your web browser
01:44:34
◼
►
Relay.fm/upgrade/19. We'd love to get your feedback about the show and topic
01:44:41
◼
►
suggestions and questions and of course all you need to do for that is tweet
01:44:44
◼
►
with the hashtag #AskUpgrade and they're gonna pop up in our lovely little
01:44:48
◼
►
Google document and then maybe you will be a part of the Ask Upgrade section of
01:44:52
◼
►
next week's show. If you want to find us online you can find Jason Ease @JSnell
01:44:57
◼
►
on Twitter @JSNELL and he writes the fantastic six colors .com and I am
01:45:03
◼
►
I'm Myke @imike on Twitter. I am YKE and I am the host of many shows at the glorious Relay FM
01:45:09
◼
►
Of which this show has a lovely home. We'll be back next time with another episode of
01:45:15
◼
►
Upgrade thanks again to our sponsors for this week mail route stamps calm Linda and smile with PDF pen
01:45:23
◼
►
2 for iPad and iPhone
01:45:25
◼
►
Until then say goodbye Myke. Oh, goodbye Jason
01:45:28
◼
►
The tables are turned