47: Trust Us, It's Doing Well
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[Intro Music]
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From Relay FM, this is Upgrade episode number 47. Today's show is brought to you by Igloo and
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intranet you'll actually like, Stamps.com, Postage On Demand and GoToMeeting. Make it easy to meet
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with your team wherever you need to, wherever you are. My name is Myke Hurley and I'm joined
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as always by your host of mine, Mr. Jason Snell.
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Now Myke, we're getting dangerously close to number 50 now.
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Very, very close now.
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We're getting very close to one year of everything of Relay and then a couple of weeks later,
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one year of upgrade.
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It's a beautiful thing.
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Yeah, pretty soon we will have time for reflection.
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Probably not now, but soon.
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So this time last year, were you still at IDG?
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Oh yeah, yeah.
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Yeah, so again, that's a couple of weeks away, isn't it?
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Yeah, this is July. I think, so this time last year I was still at IDG and in fact it was probably a couple weeks from now that I got the word that everything was going well and that I was gonna go at that time.
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That's coming up. That was a painful August and late August, early September. That was the worst. But yeah, so we're not quite there yet. Not quite at a year.
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But look how far we've come. Look how far we've come. How about that? 46 episodes plus a few
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minutes of episode 47 and we're here. We're doing great, I think. Talking about doing great,
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you took the European countries quiz. I did. Somebody on Twitter said, "I think Jason should
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take this quiz of European countries and see if he does any better than Myke did with the US states."
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And not only did you do better than me, I think you did better than I would do taking this quiz.
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Because there are some countries on here that I don't know where they are on a map.
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So basically, and we'll put a link in the show notes to the image I tweeted,
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a screenshot I tweeted of doing it, somebody tweeted this and I just immediately responded
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with "okay here it is" and I just did it right then, sitting on the couch on my iPad I did it.
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And the problems that I, the ones that I missed, I actually, I got in my own head about the Baltics.
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And I've been to Estonia. I know exactly where Estonia is. Latvia and Lithuania, you know,
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I had it right. And then I said, "No, maybe it's this other way, which is the one that has got the
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Kaliningrad going through it, the Russian enclave and, or exclave, I guess." And I switched them and
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and I got those wrong so I got the two of the Baltics that I that I transposed
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and I also transposed and my apologies to your girlfriend I transposed Romania
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and what was the country I transposed it with? Bulgaria? Bulgaria yeah I just had
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them I just had them reversed and then all of my other mistakes are because
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when Yugoslavia broke up it broke up into like 90,000 different countries
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so yep so yeah I genuinely think that yeah 39 is not only a great score it's
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probably a better score than I would have gotten what what European countries
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are the ones that baffle you oh most of Eastern Europe hmm like it all of the
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kind of the same kind of one so I wouldn't know any of the ex Lucas
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Yugoslavia countries place I got a few of them although I did I did put like I
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I put Croatia and Slovenia on twice.
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Because I was like, maybe this one?
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Maybe this one?
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Oh nice tactic, nice tactic.
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It didn't pay off but it was a good idea.
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Well I think it did pay off because I think I got them right and wrong so that they counted
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for me but they also counted against the total.
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But I got to some of them and I'm like, I don't even know.
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I thought this one was Croatia but this can't be Croatia because then what's that?
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And there are so, there are so many, like I like finding Kosovo on a map was, that was
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just not, I, I, you know, I did get, and I, and I totally spaced on Montenegro.
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I had no idea.
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Um, I think, uh, yeah, those, those, I just totally, I totally blew some of those, but
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I did get like, you know, I got Macedonia.
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That was a good one.
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Um, I, you know, I did, I did okay.
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The East Eastern Europe is trickier.
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It is trickier over there.
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So like I would probably get the like the Nordic countries mixed up as well so I think
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you did a good job getting those too.
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Part of the advantage there is that I have been there.
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Yeah see I've not been to a lot of Europe.
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I've actually been to more of America I think.
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And I've been to probably more of Europe than you then it's possible though you know you
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at least could spot Romania on a map.
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Having been there, you should probably do that.
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But yeah, it was, yeah, that was kind of fun.
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I have to say, I was kind of proud of myself.
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I mean, 30 out of 39, I wish I was kicking myself
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about Lithuania and Latvia, but,
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and then I got to Yugoslavia.
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It's just like, that's tough.
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That's a lot.
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Growing up learning geography, it was really simple
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'cause it was just Yugoslavia.
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And now it's not like it's just two or three,
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it's like seven different countries.
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So that was harder, but I know where Greece is.
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That's the important one.
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- So let's take this conversation from the Earth,
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from the countries on the Earth,
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and propel it out into space.
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- Into space!
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- You and Steven got on the phone
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and spoke about space for a while,
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and it was put into our B-sides feed,
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which is like extras. - On the pod phone.
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- On the pod phone.
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- It wasn't like an actual phone call where,
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Hello? Steven there? Are we talking about space? It's not quite...
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Let me get him for you, he's just outside.
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It's not, "Shayden, your friend is here to talk about space!"
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That would be an absolutely great way to start a podcast.
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To call and have it be somebody's mom answers?
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"Your buddy's on the phone!"
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That's a new kind of pod. The phone cast, the pod phone.
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Yeah, we did. We talked for about 50 minutes about space stuff.
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We regaled you with space stuff for so long
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on two podcasts in the last couple of weeks
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that we decided we would nerd out a little bit
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about space on our own and posted it.
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If people wanna listen to it,
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you gotta go to the B-sides.
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So that's what relay.fm/b-sides/12.
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- Yeah, it'll be on the show this week as well.
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- Yeah, so you can check that out.
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And I've had a bunch of people say they liked it,
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which was really great.
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And I had a bunch of people say they would love for it
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to be an actual podcast on relay
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to which I say anything is possible and you know we couldn't contain ourselves
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and that's why we did it we just thought it would be fun to try and see what
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people thought and keep watching the skies yes there's a clock up there you
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can keep watching it in the space I really enjoyed it I listen to it today
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and it was good because you know I as I said to you both when you were bending
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my ear off on this show and Stephen was doing the same on connected went during
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the Pluto stuff. I have an interest in it that I've never really explored in any
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way but like most nerds I'm just like interested in space especially this you
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know Earth 2 planet which you spoke about a little bit that's the name I'll
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give it because the name it actually has like Kevlar 4 2 2 B side or something I
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I don't know.
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- Kevlar/b-side/12 is the name of the planet.
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- The quote, it's official name.
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That's it, it's just not exciting or memorable.
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So I liked hearing about that too.
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So it was fun and people should go listen to it
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and let Jason and Steven know what you think about it.
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Yeah, I think I would say we would love to talk
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about space stuff more often.
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And there's lots, we got lots going on in our lives.
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So we'd love to hear what people think
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if they liked it or not, and we'll go from there.
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But it was fun to do, and it was fun to be able to do that with the relay B-side thing
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and just say, "Well, let's just talk and we'll put it in the B-side feed and it'll just be..."
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You know, that gave us some place to put it, which was nice.
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So, yeah, check it out.
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>> Yeah, that's something we should do more with.
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I mean, we're not...
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We don't really do a lot of the After Dark type stuff, because it's, you know, there
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There tends not to be too much to actually go in there that is already in the shows.
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But doing things like little specials and stuff, we should try and do more of that.
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We're thinking of maybe doing a big Q&A thing for our one year anniversary, so that will
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go in there and stuff like that.
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So listen out for that in a couple of weeks time, because we're gearing up to our one
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year anniversary now as we mentioned at the top of the show.
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I just wanted to mention, I'm very excited, Jason, tomorrow my bank will be enabling Apple
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pay so I can go buy as much Manchego as I like from Whole Foods if I really want to
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I can go do that.
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You want to do that.
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I just bought some Manchego with Apple Pay yesterday.
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So if that's the case I'm going to be out of the house tomorrow buying all sorts of
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crazy cheeses from local stores.
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With touchless, contactless payments.
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So this is, this is, um, so neither of your banks have it at the official Apple Pay in
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the UK launch, right?
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Don't you have two banks?
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Yeah, um, one of the banks, Barclays, was trying to do their own thing, and they've
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now since rescinded on that, and they actually lost someone high up in the company, like
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they got fired or something, like one of the chief executives or something.
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I was gonna say, where they're high up, just hopefully they can wander through the building
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and find them tell them to go down the stairs. I would hate to be lost high up in a bank
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that would be terrible that'd be frightening. It would be horrible it happened to me a few
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times and HSBC the other bank they that I use they were meant to be on launch day but
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mysteriously have pushed the date twice but they are they have made official press releases
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and such to say that tomorrow is their live date. So okay so wait so HSBC is going to
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be the one that goes live first.
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- Yeah, yeah.
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- And then Barclays-- - Barclays don't have a date.
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- Right, because they were the ones
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who had their own thing
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and so they really loved their own thing
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and then, and now they're backtracking on that.
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Well, I can't wait to hear what your Apple Pay experience
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is like once you do start using it.
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That'll be interesting, just different perspective
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and also what stores have it.
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It seems like they've made an effort
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to get in a bunch of good,
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have a bunch of good partners.
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I know James Thompson keeps talking about
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going down to his local Waitrose in Glasgow, which I've been in, and using Apple Pay, which
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sounds very, you know, civilized and fun.
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The partners thing is a little bit weird though, because Apple were promoting a select list
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of partners that they're working with, but it should actually work on any contactless
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terminal, which is basically every single major store in the country.
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So it's a bit...
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I'm gonna do some more testing on this, because I've never been able to really find a definitive
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answer but my understanding is even it says this on Apple's website you know or
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like you know any contactless any store that uses contactless but they're using
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these partners I don't really get it so I'm gonna go and actually try that out
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myself in some places that are like unofficial you know like I've seen
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people use it in like bakeries and stuff just like if you have contactless yeah
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you can try it and see if it works and a lot of times it will work and and
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And sometimes the partners are a network
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or a hardware provider.
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And the individual store isn't a partner per se,
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but they've turned on Apple Pay for their terminal
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and so it works and they may not even know.
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So it's worth a try.
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I'm liking Apple Pay.
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I mean, I have limited places where it's available
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and then I go to some places and I see terminals
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and I think, well, I could try this here.
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I want it to be in more places
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because I do find it really convenient.
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There was a give and take that I had with Nevin Murgon
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on Twitter where he was saying,
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"Well, it's very obvious that Apple Pay is better
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from the phone than from the Apple Watch."
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Because for him, he preferred it that way.
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My response was, "Well, I always use it with my watch
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instead of my phone, always, because I think it's easier
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to tap the little button," which also made him mad
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'cause you don't tap a button, you push a button,
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which I feel like if you do it a couple of times,
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then you're tapping on the button.
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That's how that works.
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But he's a designer and thinks that you only tap
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on a touchscreen, I guess.
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So I, anyway, I push the little friend button
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a couple of times and it's a double push, if you will.
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And it brings up Apple Pay on my watch and I go boop.
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And then the phone or the watch vibrates and I've paid.
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I think it's really convenient.
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I wish it was in more places.
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I think this is the challenge
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all this contactless stuff is that it's going to be a little while before it's everywhere so it's
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hard to leave the house with only Apple Pay because depending on where you go you know this place will
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have Apple Pay and this place won't so you end up bringing your wallet with you anyway but it's
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still fun and convenient and all this time later I'm still really enjoying using it so I hope you
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enjoy it. Yeah it is without a doubt the thing that is pulling America kicking and screaming
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into the modern age of this stuff. So it's interesting but not surprising that Apple
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was the company to do it. Google tried.
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Yeah, well, yeah, and Google will benefit now because these things all work with Google
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Pay. Do they call it Google Pay now? They changed the name of it.
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Isn't it Android Pay?
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Android Pay maybe from Google Wallet. But it's a pay and there's Samsung Pay and I don't
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even know. There's many pays now. But they all do the same thing. So they benefit. All
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other vendors, this is not an Apple-only technology, so all the, all of these terminals will support
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those other, those other things too, but it really kind of took Apple to push it over
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the edge. Yeah, it's fun. I, I enjoy it. I like, you know, like I said, my Whole Foods
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by my house is the place where I use it the most because it's right there and we're always
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going over there to get three things because it's the supermarket we can walk to in less
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than five minutes. So that's when we, that's when we do it, but it's fun. I'm, you know,
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I enjoy it. It feels like the future.
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-Stuart has written in to give more advice on shuffling.
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Jason, can you take this one before I tear my ears off?
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-Yeah. This is gonna be the last one,
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'cause we've got lots of people, even when we say things in the show,
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we get people asking us if we know about the thing we said in the show,
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which means I guess they just missed what we said in the show.
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But I did want to mention this,
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'cause I thought this was a bit of nice practical advice from Stuart
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for me wanting to listen to songs from an artist
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without adding them to my library using Apple Music.
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And the answer is you go to the artist,
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you tap on their top songs list.
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If they have one, again, they don't all have them,
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but if they do, it's a sort of like the ones
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that get played or bought or whatever the most
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in Apple's database.
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If you play the first track there,
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at that point, it will just play that list
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of the top 10 songs from that artist.
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There may be duplicates in there, that is a risk,
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but it's not a bad approach.
00:15:39
◼
►
If you really just wanna say,
00:15:40
◼
►
"Hey, play me some things from this artist
00:15:43
◼
►
I've never heard of but I'm intrigued by. So that's not a bad tip. So thank you, Stuart.
00:15:48
◼
►
And thus ends our discussion of shuffling music in an artist in Apple Music.
00:15:53
◼
►
This will only come up again if it is fixed.
00:15:57
◼
►
If there is a development, yes.
00:15:58
◼
►
Or, yeah, if there is a change in which makes Justin Jason happy. But other than that, never
00:16:03
◼
►
again. Thank you to everybody that suggested something.
00:16:07
◼
►
Listen to Adrian wrote in about the iPods and in regards to the iPod touch and Adrian has said time will tell but this seems like
00:16:14
◼
►
The perfect gift of my daughter's birthday. She's 10 loves taking photos
00:16:18
◼
►
She wanted to be able to carry around her music and she even recently wanted a Fitbit
00:16:22
◼
►
The new iPod touch has the m8 processor and he went to mention that he loves to show
00:16:27
◼
►
I have a couple of cousins around the same age both girls and
00:16:32
◼
►
was there we had a family barbecue on the weekend and they both
00:16:37
◼
►
Love their iPads. That is what they are big on
00:16:41
◼
►
for many of the same reasons like for taking photos and stuff like that and there my uncle works for a
00:16:49
◼
►
Telephone company a mobile phone company
00:16:51
◼
►
So there are lots of phones in the house, but they both much much prefer their iPads
00:17:00
◼
►
But I can see how for Adrien's daughter, there may be a little bit more specific use cases like
00:17:06
◼
►
tracking her steps and activity, which is really cool that at that age she wants to do that.
00:17:10
◼
►
I can see how the iPod touch could make sense for her in this scenario. I mean, that's the thing, right?
00:17:16
◼
►
I think when we were talking last week, I don't think, and you know, we can be correct,
00:17:21
◼
►
it is so much that we were saying we didn't understand the iPod touch's placement, but more like why,
00:17:28
◼
►
especially the Nano still exists. I think the iPod Touch makes sense in some areas,
00:17:33
◼
►
and I think primarily as a game console, but I do think that the iPad is still better for
00:17:39
◼
►
like 90% of tasks than the iPod Touch.
00:17:43
◼
►
Right, but this is a good example of taking pictures, carrying around music, and even
00:17:48
◼
►
the sort of like steps and things like that. I wonder whether this is a common thing or
00:17:53
◼
►
whether she's a real edge case, this 10-year-old girl, but it's possible. My son is 10 and
00:18:00
◼
►
just about to turn 11, and he has my original iPad Mini and loves it, and that's the thing
00:18:06
◼
►
that he uses all the time. He absolutely loves it. But again, he's not carrying it around
00:18:10
◼
►
and taking pictures with it and putting it in his pocket, because his pocket wouldn't
00:18:14
◼
►
hit it anyway. But it's just like for him, it's all about the games, and he likes the
00:18:20
◼
►
bigger screen. And we're talking about as he goes off to middle school, we're talking
00:18:23
◼
►
about handing down an iPhone to him just so that he's got something to contact us since
00:18:27
◼
►
he's going to be walking a longer distance to get to school and he's going to be not
00:18:30
◼
►
walked to school by us every day. So you know, he's going to be with his friends, but we
00:18:34
◼
►
want to we want to have a lifeline there. So we want to have him be able to call. And
00:18:38
◼
►
there's this question of is he going to just completely embrace the iPhone or is he going
00:18:41
◼
►
to still use the iPad and he declared on sort of like unprompted to us the other day that
00:18:47
◼
►
he thinks he'll probably still use the iPad even if he gets an iPhone because of the big
00:18:53
◼
►
He likes playing games on the big screen and I think that's probably true but you know
00:18:57
◼
►
the iPad is not for everybody so the iPod Touch gives you another another angle to it.
00:19:03
◼
►
I think it really is a kid's device though.
00:19:07
◼
►
Yeah I think so.
00:19:08
◼
►
I do hear from people every now and then who have a cheap cell phone plan and feel like
00:19:15
◼
►
they've got Wi-Fi pretty much everywhere they go.
00:19:17
◼
►
The John Siracuses, if you will.
00:19:19
◼
►
This is the John Siracuses of the world from a few years ago. Now he has his iPhone. But
00:19:25
◼
►
yeah, just like John, who they look at the cost, you know, data plans aren't cheap. Now
00:19:30
◼
►
the way data plans are structured is changing. And with family plans, it can actually be
00:19:36
◼
►
not a bad deal. And if you've got a certain number of people on a plan already, it can
00:19:42
◼
►
start to make more sense, like you might as well just get a phone or use a hand-me-down
00:19:46
◼
►
phone, but there are people for whom that is not worth it, and that, you know, they
00:19:52
◼
►
don't need data when they're out and about, and they've got a cheap phone, maybe prepaid,
00:19:57
◼
►
that just gives them that lifeline when they're out and about, and that's enough.
00:20:01
◼
►
And for now, I think that is still an interesting kind of sliver of the market, but I do think
00:20:07
◼
►
that over time there will be plenty of other ways to get people on data or cheap and you
00:20:17
◼
►
know we'll have to see. I think that's one reason there's no cellular iPod touch is that
00:20:21
◼
►
I do think there's a class of people who would say well why should I get an iPhone all I
00:20:26
◼
►
want is data and I actually thought about that is that if I were a woman or if I was
00:20:29
◼
►
a man with a purse I could put it that way too if I had a big bag that I carried around
00:20:34
◼
►
all the time, I wonder whether I would really need my iPhone at all. Because if I had a
00:20:38
◼
►
cellular iPad mini, let's say, that might be enough. I mean, I don't take calls very
00:20:44
◼
►
often. It's all texts and using data. So, you know, I think it'll be interesting to
00:20:50
◼
►
see in the next five or ten years what happens with access to data for cheap, and, you know,
00:20:56
◼
►
what do you pay for, and is there a way to get fairly cheaply—in the U.S., anyway,
00:21:03
◼
►
is still an issue to fairly cheaply get access to a lot of data when you're out and about.
00:21:09
◼
►
But right now I think that there is a class of people who are like, you know, just not,
00:21:13
◼
►
it doesn't make sense to pay that monthly fee for a smartphone plan.
00:21:20
◼
►
I actually have a question for you about plans and upgrading and stuff like that.
00:21:27
◼
►
Oh, upgrading.
00:21:28
◼
►
Upgrading, upgrading on upgrade.
00:21:30
◼
►
Let's take our first break first, because we're still not out of the follow-up.
00:21:34
◼
►
So we may as well take a break in the middle of the follow-up now, because I'm about to
00:21:38
◼
►
bring in a mini topic halfway through.
00:21:40
◼
►
So let's do that.
00:21:42
◼
►
This week's episode of Upgrade is brought to you by GoToMeeting from Citrix.
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Now I want you to think about when you're at work and think about all of the time and
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So you have to book out a conference room that you want, which you might have to wait
00:21:57
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six weeks to get because the building's so busy.
00:22:00
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You need to make sure you can get everyone in the same place, so you need to sync calendars,
00:22:03
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and then when you're syncing those calendars together, if that person's off on a meeting
00:22:07
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on the other side of town it means they can't make it so they're going to need to travel
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And then if you do actually finally get everybody to agree to a time which they can make, you
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need to get the projector set up, you need to get IT in, right, so they can get that
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one dongle that you need for your MacBook which has the crazy USB-C. Then you need to
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sometimes I would be on my way back from a meeting, like in town, and then I would have
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a GoToMeeting scheduled and I could just call in from my phone. I could turn on my camera
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Thank you so much to Citrix's GoToMeeting
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Tell you, genuinely, GoToMeeting saved my sanity
00:24:04
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when I worked in that job at times.
00:24:06
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- I believe it.
00:24:07
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It really, yeah, it really, really did.
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I actually really do endorse GoToMeeting,
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00:24:16
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►
So, my mom has an iPhone 5C,
00:24:21
◼
►
which she upgraded from a 3G from about 18 months ago,
00:24:26
◼
►
which was a happy day for everyone.
00:24:28
◼
►
Her contract is up for renewal in about 10 days time,
00:24:35
◼
►
and she wants a bigger phone.
00:24:37
◼
►
She wants an iPhone 6, I think.
00:24:39
◼
►
She said she wants a bigger phone,
00:24:41
◼
►
but she doesn't want a phone as big as mine,
00:24:43
◼
►
so I'm thinking iPhone 6.
00:24:45
◼
►
Now, we are probably about six weeks away
00:24:49
◼
►
from the new iPhones, I think, at this point.
00:24:51
◼
►
Would probably be a fair assessment, right?
00:24:53
◼
►
Middle of September, early September.
00:24:56
◼
►
- Should I have her make her upgrade to an iPhone 6 now?
00:25:04
◼
►
Now there's no point getting a 6S for her because she doesn't want to spend money.
00:25:10
◼
►
And to upgrade to an iPhone 6 now in the UK, you can get it for pretty much next to free.
00:25:17
◼
►
Which she signs another year on her contract.
00:25:20
◼
►
Because all the phone companies know that they need to be getting rid of their stock
00:25:26
◼
►
So they're driving the prices down.
00:25:28
◼
►
She could probably upgrade for free or she could just sell her 5C to a gazelle-like company
00:25:34
◼
►
We have here called Mazuma Mobile and pay off the contract fee.
00:25:38
◼
►
There is a good chance, right, depending on how it works out,
00:25:41
◼
►
that she could do it to a 6S as well when they come out.
00:25:43
◼
►
She might get enough money, but I don't know.
00:25:46
◼
►
I'm just wondering. She doesn't need the most recent,
00:25:49
◼
►
so I'm not sure whether to wait to see what happens,
00:25:54
◼
►
but like there could be, they could stop selling the 6 altogether.
00:25:57
◼
►
We don't know what's going to happen.
00:25:59
◼
►
And then she might have to spend the money that she doesn't want to have to spend.
00:26:02
◼
►
So I'm in a bit of a struggle because I'm, you know, I'm looked at to get this decision
00:26:07
◼
►
right for her.
00:26:08
◼
►
So I'm not sure what to do.
00:26:10
◼
►
Well I think, so it remains to be seen what happens with this because this is not quite
00:26:17
◼
►
an iPhone mix like we've seen before from Apple because you've got the 6 and the 6 plus.
00:26:22
◼
►
It remains to be seen what's going to happen in terms of what's the phone that is in the
00:26:28
◼
►
US it's you know $99 down or $100 down.
00:26:30
◼
►
It's the 99, 199, 299.
00:26:33
◼
►
So it remains to be seen, is there going to be a last year's model of the 6 down 100?
00:26:41
◼
►
Is that going to happen with the 6 Plus as well?
00:26:42
◼
►
Are they going to have old ones of those?
00:26:44
◼
►
Or are they going to do something where, I mean, there are some reports from an analyst
00:26:48
◼
►
today saying that there's not going to be a four-inch iPhone with last year's stuff
00:26:56
◼
►
His track record's okay.
00:26:57
◼
►
Maybe, maybe not.
00:26:58
◼
►
And maybe it will be next year.
00:26:59
◼
►
Maybe it doesn't exist at all.
00:27:00
◼
►
talked about that in previous shows. Yeah, because he's saying this guy is Timothy
00:27:05
◼
►
Akuri, he's saying there's nothing in the supply chain, which is a pretty good, if he's right, I mean, that's a really good indication.
00:27:13
◼
►
If he's right, and it's not unreasonable for Apple to say, "Look, we are gonna do
00:27:16
◼
►
that phone, but we don't need to do it in the fall when we're making all these big
00:27:19
◼
►
sales and it's our biggest quarter. Why don't we just, we don't need to launch,
00:27:22
◼
►
like with the iPod Touch, do we really need to launch all of these products
00:27:26
◼
►
simultaneously? Do that one in the summer, do this next one, you know, in the winter,
00:27:30
◼
►
after the holidays, that's not unreasonable.
00:27:33
◼
►
But if they don't do that, then the question is,
00:27:35
◼
►
what's that $99 product?
00:27:36
◼
►
Is that the 5S for another year?
00:27:38
◼
►
Does that 5S go down?
00:27:39
◼
►
Is there a 6, but not a 6+ maybe?
00:27:42
◼
►
Does the 6 go down $100 and then the 6S is above it?
00:27:47
◼
►
Is that what they do?
00:27:48
◼
►
I bring this up because I feel like that's sort of
00:27:51
◼
►
your mother's question here is,
00:27:52
◼
►
if there's going to be in a few weeks,
00:27:58
◼
►
that six is going to be $100 less,
00:28:01
◼
►
or the equivalent in UK prices, right?
00:28:04
◼
►
Is that a better deal than what she's being offered now?
00:28:09
◼
►
And if that's a better deal, then maybe she should wait.
00:28:12
◼
►
But if the six just goes away,
00:28:15
◼
►
and it's replaced by the six S,
00:28:17
◼
►
and now it's more expensive than what she would do right now.
00:28:19
◼
►
- This is my problem.
00:28:20
◼
►
- Then, so that will, so that, and that's, yeah,
00:28:24
◼
►
that's the trick.
00:28:26
◼
►
Since she doesn't need the, you know,
00:28:28
◼
►
doesn't necessarily need the features
00:28:30
◼
►
of a six versus a six S, I guess I would say
00:28:32
◼
►
if she can get a really good deal now, it's probably fine.
00:28:36
◼
►
But we don't know that piece, right?
00:28:40
◼
►
Because normally I would say that, look,
00:28:42
◼
►
in mid September, that iPhone six, base iPhone six
00:28:47
◼
►
is gonna go down $100.
00:28:50
◼
►
The question is, are they gonna limit it to one size?
00:28:52
◼
►
Is that gonna be, you know, the 16?
00:28:54
◼
►
Is that enough for her?
00:28:56
◼
►
There's lots of other questions in there too, but--
00:28:58
◼
►
- Oh yeah, she only needs a 16.
00:29:00
◼
►
She doesn't put anything on her phone at all.
00:29:02
◼
►
- 'Cause so if, I mean, if that phone exists,
00:29:03
◼
►
I have a hard time believing that all sixes
00:29:06
◼
►
are just gonna vanish on September 18th or whatever of,
00:29:10
◼
►
you know, when the new iPhones are released.
00:29:14
◼
►
It seems like, it seems like we're so close now
00:29:18
◼
►
that she could probably benefit from waiting
00:29:20
◼
►
unless the deal that her carrier is willing to cut her
00:29:26
◼
►
on the 6 is really good. If it's really good then maybe it's worth taking it.
00:29:32
◼
►
Because obviously, like you said, they're motivated to move them out
00:29:37
◼
►
because they know that this is a tough time to sell a
00:29:41
◼
►
new iPhone to somebody because everybody knows that the new ones are coming.
00:29:45
◼
►
But some people don't care, right? Some people don't care that the new ones are coming.
00:29:48
◼
►
So maybe that's your mom's case and that if she can get a good deal now maybe that's enough.
00:29:52
◼
►
Like it's possible to get an iPhone 6 right now,
00:29:57
◼
►
16 gigabyte on a pretty good plan.
00:30:00
◼
►
So say like 30 pounds, 35 pounds a month,
00:30:04
◼
►
and you just pay 100 pounds upfront, which is excellent.
00:30:09
◼
►
So it's a great deal.
00:30:10
◼
►
And it's everything she needs as well.
00:30:13
◼
►
- See that's the thing is I would say
00:30:14
◼
►
it's that there's not something that nerds should do,
00:30:18
◼
►
but that a regular light use person like your mom
00:30:23
◼
►
is not one of those computer nerd people.
00:30:28
◼
►
And that's a pretty good deal.
00:30:29
◼
►
And she doesn't need to worry so much about
00:30:32
◼
►
future proofing, oh, well, if you wait six weeks,
00:30:36
◼
►
then you'll have a phone that will be slightly better
00:30:40
◼
►
in three years or something like that.
00:30:41
◼
►
I'm not sure that it matters or that the new features
00:30:44
◼
►
that are coming are gonna be things
00:30:45
◼
►
that she cares so much about that it's worth her waiting.
00:30:48
◼
►
then again, and see I'm doing it now too, I'm going back and forth,
00:30:52
◼
►
then again it almost never hurts to wait, especially if the wait's only six
00:30:56
◼
►
So really, to me it's sort of like how badly does she want something new?
00:31:01
◼
►
This is what I mean, this is always what I say when people say "should I upgrade?" is do you
00:31:04
◼
►
need to upgrade or can you wait?
00:31:05
◼
►
If you can wait, wait, because there will always be something good,
00:31:09
◼
►
something better coming later, but at some point you just need to buy something
00:31:12
◼
►
and so you should buy it when you need to buy it.
00:31:15
◼
►
Ugh. My feeling right now is probably to just wait. But I don't know. Maybe I wait and if it ends up costing her more, like I make her wait and if it ends up costing her more then I just cover the difference. I think that would be fair for everyone. So I'll probably take the gamble on waiting.
00:31:41
◼
►
Yeah, I think that might be good. If she's willing to wait, I think it's probably worth waiting.
00:31:47
◼
►
It's just that really tough time of the year for these kinds of decisions.
00:31:51
◼
►
Because it's like we're weeks away, but yet we have literally no idea what's gonna happen.
00:31:57
◼
►
Yeah, we don't.
00:31:59
◼
►
Like at this family barbecue, somebody, one of my family members asked me,
00:32:05
◼
►
"What's the new iPhone gonna have?" And I'm like, "I don't know."
00:32:09
◼
►
People expect me to know? I don't know, like I can guess, but nobody knows.
00:32:16
◼
►
But people think that I'm messing around when I say that. They expect that I know exactly what's going to happen.
00:32:23
◼
►
You must get this constantly.
00:32:25
◼
►
Yeah, people think that I know everything about what's coming and it's like, nope.
00:32:29
◼
►
They don't talk to me about stuff like that. No.
00:32:33
◼
►
Where we are right now, we really don't have a sense for what's happening.
00:32:38
◼
►
- I know, isn't that funny?
00:32:39
◼
►
Isn't that funny that there's nothing,
00:32:40
◼
►
well, I mean, Mark Gurman just got back from vacation.
00:32:43
◼
►
So, let's see what happens tomorrow.
00:32:46
◼
►
He's gonna check in with all his sources
00:32:48
◼
►
and we're gonna get all the details the next week
00:32:51
◼
►
'cause he's been on vacation.
00:32:52
◼
►
He's powering up for the next round.
00:32:54
◼
►
But we've heard a lot of talk about haptic stuff.
00:32:57
◼
►
So, force touch and haptics built in, I think, makes sense.
00:33:02
◼
►
Better camera makes, always makes sense,
00:33:05
◼
►
always better camera. - Foster.
00:33:08
◼
►
blah, blah, blah.
00:33:09
◼
►
- Yeah, you know, yeah, faster.
00:33:10
◼
►
Maybe it'll have more RAM like the iPad Air 2 has.
00:33:14
◼
►
You know, stuff like that.
00:33:17
◼
►
It's the 6S, right?
00:33:19
◼
►
It's not the 7.
00:33:22
◼
►
And so it's the talk in the TikTok metaphor, maybe?
00:33:27
◼
►
- Who knows?
00:33:28
◼
►
50/50 chance of getting that.
00:33:30
◼
►
- Let's just say, sure, yeah.
00:33:32
◼
►
So that's the, you know, if we define the Tik
00:33:35
◼
►
as advancing to a whole new model with a different look and the talk as
00:33:40
◼
►
the incremental update within the specs and size of the old model
00:33:45
◼
►
that's the, you know, it's the S is what I'm saying so it's not going to be
00:33:51
◼
►
because the big jump happens every couple years
00:33:53
◼
►
because the buying cycle right now is every couple years
00:33:57
◼
►
so after we spoke last week uh...
00:33:59
◼
►
about iPods you went and threw an SSD into a iPod Classic
00:34:04
◼
►
or just as an iPod as it was called at the time.
00:34:07
◼
►
- Yeah, well, it's the fifth generation iPod.
00:34:08
◼
►
So I refer to it as the iPod Classic
00:34:10
◼
►
and I had somebody say, well, actually,
00:34:12
◼
►
that's the fifth generation iPod video
00:34:14
◼
►
that you're referring to there,
00:34:16
◼
►
which is I have, you know, fair point,
00:34:18
◼
►
except I think we have to refer to those
00:34:21
◼
►
as all as the iPod Classic at this point,
00:34:23
◼
►
because Apple, and I pointed that person to the Wikipedia,
00:34:27
◼
►
the Wikipedia page for iPod Classic,
00:34:30
◼
►
which includes all of the classic iPod models
00:34:32
◼
►
back to the original.
00:34:33
◼
►
It's the thing we think of as the classic iPod,
00:34:36
◼
►
which in its last generation was called the iPod classic.
00:34:39
◼
►
Anyway, it's the big one with the spinning hard drive in it.
00:34:43
◼
►
And I saw that Otherworld Computing
00:34:46
◼
►
was offering this product that was a flash drive upgrade
00:34:50
◼
►
for the fifth generation iPod
00:34:53
◼
►
and sixth generation iPod classic.
00:34:55
◼
►
And so I said, I'd like to check that out.
00:34:58
◼
►
Can you send me one?
00:34:59
◼
►
And they sent me one and I installed it myself,
00:35:02
◼
►
which was a little scary.
00:35:03
◼
►
I have never cracked an iPod open before
00:35:05
◼
►
to do something like that.
00:35:07
◼
►
And I was using a how-to article from the web
00:35:11
◼
►
and it did me pretty well until the point
00:35:12
◼
►
where I need to install their adapter
00:35:15
◼
►
and then I didn't know which way to put it.
00:35:17
◼
►
Fortunately, this was like one of the first ones
00:35:19
◼
►
that they were selling and they've now
00:35:21
◼
►
posted their how-to video,
00:35:22
◼
►
which shows very clearly the one mistake that I made.
00:35:25
◼
►
So I basically had to take it all apart a second time
00:35:27
◼
►
and flip the thing around.
00:35:28
◼
►
I had the cable in backward.
00:35:30
◼
►
And to my surprise, it worked fine.
00:35:33
◼
►
I closed it back up and now I've got this thing
00:35:35
◼
►
that is much lighter because there's no spinning,
00:35:38
◼
►
big metal spinning hard drive in it.
00:35:40
◼
►
Instead, there's just a little compact flash memory adapter
00:35:43
◼
►
with a, or what, SD adapter.
00:35:45
◼
►
It's a little flash memory adapter with an SD card in it,
00:35:49
◼
►
with like 128 gig SD card in it.
00:35:52
◼
►
So I went from 60 of spinning disk
00:35:55
◼
►
to 128 of not spinning and lighter and not gonna crash.
00:36:00
◼
►
crash, and the way the iPods work, you just plug it into iTunes and it installs its own
00:36:06
◼
►
software on the device and puts your music on it, and now I have my entire purchase music
00:36:11
◼
►
library, because like all these products, it's not compatible with Apple Music, but
00:36:15
◼
►
my entire purchase music library now is on there. It doesn't take any time to spin up
00:36:19
◼
►
because there's nothing to spin. It's not going to crash. That's a 10-year-old iPod,
00:36:24
◼
►
so that drive was going to die at some point. It lives in my car's glove compartment attached
00:36:29
◼
►
to the car stereo.
00:36:31
◼
►
And yeah, so it was pretty cool.
00:36:33
◼
►
And so if you're somebody who has a classic iPod
00:36:37
◼
►
of the fifth or sixth generation,
00:36:38
◼
►
which like I said, is basically made in the last 10 years
00:36:41
◼
►
of the big one and the hard drive has died
00:36:45
◼
►
or you want more space,
00:36:46
◼
►
I think it's actually a pretty cool option.
00:36:47
◼
►
So, you know, it's funny that we were just talking
00:36:49
◼
►
about old iPods and then I was working on this story.
00:36:54
◼
►
So those both happened the same week.
00:36:56
◼
►
So anyway, the link to the six colors post
00:36:58
◼
►
will be in the show notes,
00:36:59
◼
►
But yeah, I was pretty impressed.
00:37:01
◼
►
It's not, you gotta be comfortable cracking open an iPod,
00:37:06
◼
►
but if you are capable of doing that sort of thing,
00:37:11
◼
►
of installing, you gotta work with some little things.
00:37:16
◼
►
You gotta have good eyesight or good glasses.
00:37:20
◼
►
But I got it to work.
00:37:22
◼
►
It took me like half an hour once I figured out
00:37:24
◼
►
what I was doing wrong because I didn't have the access
00:37:27
◼
►
to the video that they posted now.
00:37:28
◼
►
Yeah, big iPod now, in the car.
00:37:35
◼
►
- It's weird to me that you plug it in
00:37:36
◼
►
and it installs the software itself.
00:37:37
◼
►
Like how does it know that it's an iPod?
00:37:39
◼
►
- Well, no, I think so.
00:37:41
◼
►
I think the, well, it looks at the drive and says,
00:37:45
◼
►
my software isn't on this drive, right?
00:37:47
◼
►
If you put in a new disc,
00:37:49
◼
►
whether it's a spinning disc or this adapter,
00:37:50
◼
►
it goes, oh, I don't know what this is.
00:37:52
◼
►
But these things are designed to connect to iTunes, right?
00:37:55
◼
►
So you connect it to iTunes, just to USB to your Mac, running iTunes.
00:38:00
◼
►
And you do a software restore.
00:38:03
◼
►
And it puts the software on.
00:38:04
◼
►
I think it downloads the latest version from Apple.
00:38:07
◼
►
Puts the iPod software on, lets you sync your music, and you're up and running.
00:38:11
◼
►
That's how they're made to work, basically, is when there's a blank drive, they just want
00:38:14
◼
►
to phone home to the Mac and to iTunes, and then they restore.
00:38:18
◼
►
That's interesting.
00:38:20
◼
►
That's very interesting to me.
00:38:22
◼
►
one of those things that maybe my fundamental level of understanding of computing is failing
00:38:27
◼
►
me, but it's like I just, if the drive's empty, I'm just a little bit like, "How does it know?"
00:38:31
◼
►
It's computer magic, kids. That's how it knows.
00:38:34
◼
►
Yeah, it's magic. There's an elf that lives inside the iPod.
00:38:37
◼
►
Last piece of follow-up today.
00:38:39
◼
►
Well, I mean, you know.
00:38:40
◼
►
Mini, we're doing, these are like mini topics almost at this point.
00:38:44
◼
►
We took a break in the middle of the follow-up.
00:38:46
◼
►
We did. For some topics.
00:38:47
◼
►
Put a topic and a sponsor in there. You know, it was very, very, very broken up today. We
00:38:51
◼
►
spoke about Touch ID over wireless and listener Shep wrote in with some
00:38:58
◼
►
indication that this may be possible. Shep says "Apple have already implemented
00:39:02
◼
►
HomeKit encryption standards that require that accessories use
00:39:07
◼
►
bleeding-edge 3072 bit keys and curve 25519" whatever that is "which is an
00:39:15
◼
►
elliptical curve for signatures and key exchange which should be definitely be
00:39:18
◼
►
sufficient for transferring and confirming touch ID information so
00:39:22
◼
►
maybe is possible in a wireless device. Basically, whilst me and Jason don't have
00:39:26
◼
►
any clue what that means, it sounds like that there is some kind of encryption
00:39:31
◼
►
standard being used with HomeKit to identify that you are the person that
00:39:36
◼
►
you say you are with the device that you have, right? So it's I assume what's
00:39:40
◼
►
happening is the HomeKit devices are authenticating via your iPhone which is
00:39:44
◼
►
unlocked by you to do these things. So if that's the case and if this stuff works
00:39:50
◼
►
that way it's not too far a stretch to imagine that a touch ID sensor could
00:39:59
◼
►
send a "yes this is the person" notification over to a device. There's an
00:40:06
◼
►
elf that lives inside. Yeah and he shouts over "hey hey!" This one's okay let this
00:40:11
◼
►
one through! I like this guy! He's got a friendly face!
00:40:15
◼
►
Anyway, I appreciated this note and I put it in the show notes because basically what
00:40:19
◼
►
Shep's saying is look, Apple's already pushing on a lot of encryption stuff for HomeKit and
00:40:25
◼
►
perhaps that means that you could even do something like Touch ID for opening, you know,
00:40:32
◼
►
for unlocking your computer or whatever or even kicking off an Apple Pay session if Apple
00:40:36
◼
►
pay was baked into a version of OS X via a future Magic Trackpad that had touch ID or
00:40:44
◼
►
something in that.
00:40:46
◼
►
Maybe that's possible even though we were skeptical about it.
00:40:48
◼
►
Maybe it is or maybe it's just going to be something that's going to be limited to wired
00:40:53
◼
►
like trackpads on laptops.
00:40:55
◼
►
And that, I mean, really laptops are Apple's focus.
00:40:58
◼
►
Two-thirds at least of the Mac sold are laptops.
00:41:02
◼
►
It's maybe verging up to three quarters at this point.
00:41:04
◼
►
So this may not be an issue, even though I'm using an iMac, you know, most of Apple's users
00:41:09
◼
►
are using laptops, and so putting a Touch ID sensor on the laptop wouldn't require wireless
00:41:16
◼
►
So maybe that's where they're going with it if they go that direction.
00:41:18
◼
►
>> I was looking at my Magic Trackpad today and looked at the little battery compartment,
00:41:24
◼
►
you know, the little circular battery compartment, and thought, "A Touch ID sensor would fit
00:41:28
◼
►
really nicely on there."
00:41:30
◼
►
That was what I saw when I was using my Magic Trackpad today to edit.
00:41:34
◼
►
podcast as I do two-handed one magic trackpad and one mouse because I am a
00:41:38
◼
►
magician. That's how I work. Yes, one of the two. Apple Watch sales. So we're into another
00:41:46
◼
►
mini topic now. So I know that you had had some annoyance over the way that some of
00:41:54
◼
►
the Apple Watch stuff was being spoken about in the last couple of weeks about
00:42:00
◼
►
there was like a New York Times piece where somebody was basically trying to
00:42:04
◼
►
say that because Facebook don't have an app it means that Apple watches aren't
00:42:08
◼
►
selling and then there's been reports backwards and forwards about how Apple
00:42:13
◼
►
watches have been sold and then we had the earnings report. Now the earnings
00:42:17
◼
►
report which came out last week, Apple's Q3 results, didn't break down watch sales
00:42:24
◼
►
but did give an indication that watches are selling effectively and you wrote a
00:42:30
◼
►
great piece for Macworld talking about some of the big key learnings from the
00:42:35
◼
►
Q3 earnings. So what do you think about Apple Watch sales now past an earnings
00:42:40
◼
►
report? Yeah so lots to unpack here I did complain about this New York Times
00:42:50
◼
►
story that was in advance of the Apple Watch sales and basically was saying you
00:42:57
◼
►
know it's hard for me not to look at this and read it as that the editor at
00:43:02
◼
►
the New York Times in charge of tech said Apple financials are coming we need
00:43:06
◼
►
a story that previews them find an angle and the angle was oh developers are
00:43:13
◼
►
unsure about how they're gonna develop Apple watches and that means that people
00:43:17
◼
►
are waiting to buy Apple watches until the developers of their favorite apps
00:43:20
◼
►
support it which I think is a ridiculous premise that people are not buying Apple
00:43:24
◼
►
watch because they're not sure whether Facebook will be on it I think that's
00:43:27
◼
►
It's just, I think that is not, no, I don't believe that at all.
00:43:31
◼
►
People are not buying them for a reason, you know, if they're not buying them.
00:43:34
◼
►
But I also don't buy that that is in the buying decision.
00:43:39
◼
►
Lack of apps seems unlikely to be a reason.
00:43:41
◼
►
I mean, maybe lack of a very specific thing, like, I need an Apple Watch, but I needed
00:43:45
◼
►
to do this, but I don't think it's sort of like, why isn't there a Facebook app?
00:43:48
◼
►
And somebody pointed out, you know, Facebook didn't do an iPod, iPad version of Facebook
00:43:56
◼
►
very careful with what they do, and quite rightly so. I linked to Marco Arment's piece
00:44:01
◼
►
about ripping up the first version of Overcast on the watch and doing it again, and now there's
00:44:06
◼
►
going to be WatchOS 2. I mean, there are lots of reasons why developers might want to wait
00:44:10
◼
►
and see and figure out the best uses. I think a Facebook app full stop on the Apple Watch
00:44:15
◼
►
is a terrible idea, because there's too much in Facebook, and that they'd be better. Yes,
00:44:20
◼
►
a Facebook Messenger app, maybe? That makes sense. And maybe there's a very focused Facebook
00:44:25
◼
►
that does this, but it doesn't do all these other things. But this idea that like, oh,
00:44:29
◼
►
well, it should be pretty simple. They should just drop all Facebook on an Apple Watch app.
00:44:32
◼
►
It's like, that would be terrible. That would be a terrible thing. So don't do that. And
00:44:37
◼
►
they haven't. So good for them. But so I think it was a kind of a ridiculous story. And I,
00:44:44
◼
►
you know, Brian Chen used to work for me and I like him. And I am not one of those people
00:44:48
◼
►
who thinks that there are a lot of people who are very critical of a lot of the things
00:44:51
◼
►
that he writes, and I actually think that that's overly harsh, but in this case, I think
00:44:57
◼
►
this is a story that makes this link to Apple Watch sales and app developers, and it's lazy,
00:45:05
◼
►
and it's a bad story. The bigger issue now is how many Apple Watches did Apple really
00:45:11
◼
►
sell? As far as we can tell, it looks like they are the most successful smartwatch ever.
00:45:17
◼
►
not a big surprise. But when it comes to details, basically what Apple says is, "Trust us, it's
00:45:23
◼
►
doing well."
00:45:24
◼
►
What do you think about this?
00:45:26
◼
►
That's all I say. It's, well, you know, so Tim, what Tim Cook says is, "It's not a matter
00:45:34
◼
►
of not being transparent, it's a matter of not giving our competition insight on a product
00:45:39
◼
►
that we worked hard on." Okay.
00:45:41
◼
►
That seems, I mean, hmm, okay, okay.
00:45:45
◼
►
I've been thinking about this, Jason.
00:45:48
◼
►
And I have an opinion which is probably
00:45:51
◼
►
gonna be a little bit unpopular,
00:45:53
◼
►
but I've been thinking about it and I'm annoyed about this.
00:45:55
◼
►
I think that this is a real kinda
00:46:00
◼
►
big city answer, like it's a...
00:46:04
◼
►
I don't, I think that they were just concerned
00:46:08
◼
►
about potential failings and that because Tim
00:46:13
◼
►
basically staked his legacy on this product,
00:46:16
◼
►
I think that he and everybody else around him
00:46:19
◼
►
decided that they didn't want it to look like a failure
00:46:23
◼
►
if it was a failure and that they would take,
00:46:26
◼
►
because you can, they can later start reporting it, right?
00:46:30
◼
►
But after they start reporting it, they then can't hide it.
00:46:33
◼
►
But before they report it for the first time,
00:46:36
◼
►
they can hide it, right?
00:46:37
◼
►
If it doesn't sell well and then they're like,
00:46:40
◼
►
we're gonna start reporting this in other now,
00:46:42
◼
►
then it looks worse than if they do it
00:46:44
◼
►
the other way around.
00:46:45
◼
►
- There is a middle ground here,
00:46:48
◼
►
which is the, we are gonna report it on our own terms.
00:46:52
◼
►
And this is what they do with things like app sales
00:46:54
◼
►
and even things like iOS device overall numbers.
00:46:59
◼
►
There are numbers that aren't in the balance sheet
00:47:02
◼
►
that they do know.
00:47:03
◼
►
And then what they do is they release a press release
00:47:05
◼
►
saying Apple celebrates sale of 2 millionth Apple Watch.
00:47:10
◼
►
And you're like, okay.
00:47:11
◼
►
And that's not a lie.
00:47:14
◼
►
When they do that, it'll be the real number,
00:47:16
◼
►
but it will be this timed release.
00:47:18
◼
►
And then everybody else is like, okay, now what?
00:47:21
◼
►
And then you wait to hear how long is it until they say,
00:47:24
◼
►
do they say it at 3 million or 4 million or 5 million?
00:47:28
◼
►
And everybody waits.
00:47:28
◼
►
So that's the middle ground where they do things
00:47:31
◼
►
to disclose, but they do it on a time schedule
00:47:34
◼
►
that isn't quarterly and that makes it,
00:47:36
◼
►
that casts the product in their own,
00:47:40
◼
►
the best light possible.
00:47:41
◼
►
And I think that is an option for them.
00:47:43
◼
►
I think it's interesting
00:47:45
◼
►
that they haven't shared the numbers
00:47:47
◼
►
and it may be that they feel like it's lower than they'd
00:47:53
◼
►
like, although they say it exceeded their expectations,
00:47:56
◼
►
but we don't know what their expectations are.
00:47:57
◼
►
And that's a funny game where you can also
00:47:59
◼
►
have really conservative expectations
00:48:02
◼
►
while you secretly think it's gonna be three times that
00:48:04
◼
►
And then it turns out to be one and a half times that.
00:48:06
◼
►
And you say, well, it exceeded my expectations,
00:48:08
◼
►
but didn't really,
00:48:09
◼
►
'cause you didn't really think it was gonna be that low.
00:48:11
◼
►
That's possible.
00:48:12
◼
►
It's also possible that the production problems
00:48:14
◼
►
that they had have complicated this so much
00:48:17
◼
►
that they kinda don't wanna talk about it right now.
00:48:19
◼
►
And they, like he said,
00:48:23
◼
►
he said it was untrue that there was a peak of sales
00:48:26
◼
►
and then it went down,
00:48:27
◼
►
which is that one report that we got from that company
00:48:29
◼
►
that like mines people's emails
00:48:31
◼
►
and which is an insane business model.
00:48:35
◼
►
And what they said is they were higher in June
00:48:40
◼
►
that they had gone up, but that too is unclear.
00:48:47
◼
►
- Nobody knows what that means.
00:48:48
◼
►
- Because it could mean that the sales went up
00:48:51
◼
►
because they were unable to charge people
00:48:52
◼
►
for watches that hadn't shipped yet.
00:48:55
◼
►
And they very slowly started to ramp.
00:48:57
◼
►
And so what we're seeing in those sales numbers going up
00:49:00
◼
►
is not demand going up, but it's the ramp going up.
00:49:03
◼
►
At the same time, it's also disingenuous to say that,
00:49:06
◼
►
oh well, it had a lot of initial sales
00:49:08
◼
►
and then it dropped off, I guess it's a flop,
00:49:10
◼
►
because brand new product, brand new category
00:49:12
◼
►
preannounced by six months,
00:49:14
◼
►
of course there's going to be a huge peak
00:49:17
◼
►
of people buying at the moment it goes on sale,
00:49:19
◼
►
and then it's gonna have to settle down
00:49:20
◼
►
to an actual reasonable number.
00:49:22
◼
►
So both of the numbers are suspect.
00:49:23
◼
►
So we really don't know, other than Apple saying,
00:49:26
◼
►
again, it's better than we thought,
00:49:29
◼
►
we're very excited about the holiday.
00:49:30
◼
►
I think, I thought the most intriguing thing they said was,
00:49:33
◼
►
by looking at the customer experience
00:49:36
◼
►
and what people are saying,
00:49:37
◼
►
that we're really excited about the holidays.
00:49:42
◼
►
Like I think what he said was,
00:49:43
◼
►
we've learned a lot about the Apple Watch buying experience
00:49:47
◼
►
and we're convinced that the watch is going to be
00:49:48
◼
►
one of the top gifts of the holiday season.
00:49:50
◼
►
So what that says to me,
00:49:52
◼
►
is maybe that in their research about who's buying this,
00:49:55
◼
►
they feel bullish on the fact
00:49:57
◼
►
that it's going to break through past the like super excited
00:50:00
◼
►
tech buyers to a broader audience in the holidays,
00:50:03
◼
►
which I think is a reasonable premise,
00:50:06
◼
►
but it doesn't really get us any closer to knowing
00:50:08
◼
►
other than that the other category went up
00:50:11
◼
►
by a little less than a billion dollars
00:50:13
◼
►
and both Luca, the CFO and Tim Cook said,
00:50:18
◼
►
Apple watch sales were way beyond that.
00:50:21
◼
►
So we've got a few metrics of like how much greater it is,
00:50:25
◼
►
But in the end, I made a chart last week of this,
00:50:28
◼
►
of total Apple Watch sales.
00:50:29
◼
►
And it's like, it's a bar with no number and no,
00:50:34
◼
►
it's what we call a Bezos chart,
00:50:36
◼
►
the Jeff Bezos charts from Amazon that there's,
00:50:39
◼
►
look, the bars look great,
00:50:41
◼
►
but we won't tell you what they mean.
00:50:42
◼
►
It's a little like that.
00:50:43
◼
►
We're in this really hazy situation
00:50:45
◼
►
where Apple kind of doesn't wanna talk about it,
00:50:47
◼
►
which is a little bit suspicious to me.
00:50:49
◼
►
I feel like Apple is really good at blowing its own horn
00:50:52
◼
►
and it sort of didn't do that here.
00:50:54
◼
►
But at the same time, it is this new category
00:50:58
◼
►
and they are undoubtedly by far
00:51:02
◼
►
the most successful smartwatch ever already.
00:51:05
◼
►
But what does that mean for the future?
00:51:08
◼
►
And does it mean anything?
00:51:11
◼
►
It's just a whole lot of hazy stuff
00:51:13
◼
►
and not a lot of tangible information
00:51:16
◼
►
about the watch right now.
00:51:18
◼
►
- Yeah, I think just as I've been talking about it
00:51:20
◼
►
and thinking about it,
00:51:21
◼
►
I think I'm finding myself as frustrated with this
00:51:23
◼
►
as I get with Jeff Bezos.
00:51:25
◼
►
And the Kindle graphs that mean nothing.
00:51:28
◼
►
Where it's like, yeah, no, there definitely was money.
00:51:31
◼
►
So they're like, oh, there was loads of money.
00:51:33
◼
►
But it's more money than you think there is money.
00:51:36
◼
►
Like that's kind of the answer, right?
00:51:37
◼
►
Where it's like, oh, the money went up,
00:51:39
◼
►
but other things in that category went down.
00:51:42
◼
►
So it's even more than you think.
00:51:43
◼
►
We're just not gonna tell you.
00:51:44
◼
►
Like it's like, either do it or don't do it.
00:51:47
◼
►
And I just, I do feel like that just the reason for this
00:51:51
◼
►
was they were just a little bit like,
00:51:53
◼
►
we're not sure how this is gonna go,
00:51:55
◼
►
so why don't we just play our cards
00:51:58
◼
►
to our chest for a while?
00:51:59
◼
►
- Yeah, and it did lead to a very funny moment
00:52:04
◼
►
for me anyway, where in order to pump up
00:52:08
◼
►
how well the watch was doing,
00:52:10
◼
►
they said, well, that other category,
00:52:12
◼
►
but you know that includes iPods, and those suck.
00:52:14
◼
►
Those are falling through the floor.
00:52:16
◼
►
So, you know, don't just assume that it's just even there,
00:52:20
◼
►
'cause I assure you some of those other categories,
00:52:22
◼
►
like iPods and accessories, man, those were down,
00:52:26
◼
►
those stunk.
00:52:26
◼
►
So it's like they're throwing other stuff,
00:52:29
◼
►
you know, out into the street because they wanna be like,
00:52:33
◼
►
yeah, but the watch was doing great.
00:52:35
◼
►
So yeah, they were shifty.
00:52:36
◼
►
I think that's the bottom line here is they were shifty.
00:52:38
◼
►
They're not ready to talk about it yet.
00:52:40
◼
►
And how much of that is that they're not ready to,
00:52:44
◼
►
they don't feel proud enough of the information now,
00:52:48
◼
►
how much of that is strategic.
00:52:50
◼
►
I don't know, but it is interesting that they're being kind of shifty about it and they don't
00:52:56
◼
►
want to disclose and they don't have to because, I mean, the fact is, if Apple could, they
00:53:00
◼
►
wouldn't do quarterly reports and tell you about how many phones they're selling either,
00:53:04
◼
►
but they have to because they're a public company.
00:53:06
◼
►
So it's like this is our chance to see facts about Apple's business that Apple would rather
00:53:13
◼
►
Why do they have to tell us how many phones they sold and they don't have to tell us how
00:53:16
◼
►
many watches they sold?
00:53:18
◼
►
- Well, they make decisions about their main,
00:53:20
◼
►
I think it would be very difficult for a public company
00:53:22
◼
►
to have its most popular product
00:53:24
◼
►
not be broken out in their financial lines.
00:53:27
◼
►
But they have some latitude there.
00:53:29
◼
►
For a brand new product category like this,
00:53:31
◼
►
they've just put it,
00:53:32
◼
►
it's just like the iPods have been sort of sucked back
00:53:35
◼
►
into other now because it's just not relevant
00:53:36
◼
►
and they did that.
00:53:37
◼
►
But it's hard, they've got to recalculate
00:53:39
◼
►
all of their finances when they put in a new category.
00:53:43
◼
►
But they did it for the iPad, right?
00:53:44
◼
►
And they haven't done it for the watch yet.
00:53:46
◼
►
and they might, they might do a restated earnings
00:53:51
◼
►
and put it in with, put a watch category on its own
00:53:54
◼
►
next year, they might do that, they might not.
00:53:57
◼
►
It is sort of an iPhone accessory,
00:53:59
◼
►
so maybe they prefer to just to keep it that way.
00:54:02
◼
►
But so they have some latitude,
00:54:04
◼
►
but they do need to report about the structure
00:54:06
◼
►
of their business to their investors.
00:54:09
◼
►
And, you know, I do believe that if they had their druthers,
00:54:13
◼
►
they wouldn't, you know, that's Apple.
00:54:16
◼
►
but they have to say, they have to tell us some things, but they don't have to tell us everything.
00:54:19
◼
►
I'm upset about something else. Oh, yes? But we can talk about that after this break.
00:54:26
◼
►
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Okay Jason so this is something that I've been toying about discussing but it's got
00:57:31
◼
►
to the point now where I want to talk about it, which is ad blockers and Safari content
00:57:37
◼
►
And this is a little bit of follow-out in a way, isn't it?
00:57:39
◼
►
Yeah, because you and Mr. Gruber had a great discussion about this on the talk show last
00:57:45
◼
►
Really fantastic episode talking about, like, the business that goes into these companies,
00:57:50
◼
►
you know, and kind of web advertising, how horrible it's become, and why some of that
00:57:56
◼
►
And you gave some of the great insight of working at a company like IDG, which I always
00:57:59
◼
►
love whenever you're on a talk show there are always these great discussions
00:58:03
◼
►
I just find them so fascinating where you and John talk about this with both
00:58:07
◼
►
of your experience having worked in the web for so long. A lot of people are
00:58:11
◼
►
upset about this for varying different reasons and a lot of it seems to be
00:58:16
◼
►
focused towards the verge because I mean it previously it was focused on iMore
00:58:22
◼
►
right that was where this conversation started then it became a bit of a hot
00:58:27
◼
►
button issue. Neil I Patel wrote an article which definitely holds some
00:58:33
◼
►
merit about why the mobile web sucks and this basically crossed the bar that like
00:58:39
◼
►
the barrier between complaining about websites and ads and also complaining
00:58:44
◼
►
about this Safari is the new IE thing. So Neil I was was you know in the post he
00:58:49
◼
►
says about how the verge is part of a problem and ad networks are a bit of an
00:58:54
◼
►
issue and he talks about more though about how different platforms supporting
00:58:59
◼
►
different things and phones and tablets are worse off than the desktop in this
00:59:04
◼
►
scenario. What this did was make a bunch of people lash out against the Verge for
00:59:11
◼
►
their position on this and there are lots of studies done and lots of
00:59:15
◼
►
statistics done. Some correct, some otherwise about how long it takes the
00:59:21
◼
►
Verge's articles to load. I saw again a great post linked by Nilay in retort to
00:59:30
◼
►
this. So basically the Verge, people saying how long it takes like it takes
00:59:33
◼
►
30 seconds for the Verge to load, 263 HTTP requests, it fetched over 9.5 megabytes
00:59:39
◼
►
of data for that was for that article that Nilay was using to
00:59:43
◼
►
complain about the mobile web, right? So saying you're saying this but look how
00:59:47
◼
►
terrible your website is. Then in retort to this I'm basically giving the whole
00:59:50
◼
►
story here. Then in retort to this, uh,
00:59:53
◼
►
Neil I tweeted a link to a forum post from one of Vox media's people where they
00:59:58
◼
►
said, where they said, well, you were not on a mobile,
01:00:02
◼
►
and if you were loading it on mobile, it would have only been like six megabytes,
01:00:06
◼
►
which was still a ridiculously large amount.
01:00:09
◼
►
And they, they, he admits to the fact that it is still bad. It's not as bad,
01:00:13
◼
►
but it's still bad. And you know,
01:00:15
◼
►
that seems to be the biggest, the basis of their argument here is yes, we know,
01:00:18
◼
►
we know we suck but we don't suck as bad as you think we suck yeah and then saying
01:00:22
◼
►
that saying that they're getting better and they've had other focuses the
01:00:30
◼
►
different websites launch stuff like that they're a company and they're
01:00:33
◼
►
saying they have different priorities this is now becoming a priority so we
01:00:40
◼
►
at the moment there's a lot of talk about this and now there is a lot of
01:00:47
◼
►
discussion about people installing ad blockers. And I saw Marco was tweeting
01:00:55
◼
►
about this and wrote in a link post that he is installing an ad blocker and I'm
01:00:59
◼
►
seeing many other people that I follow on Twitter do this and people saying that
01:01:02
◼
►
they're looking forward to the Safari content blocker things so they can
01:01:06
◼
►
finally fix the issues that they're seeing on mobile. So what I wanted to
01:01:12
◼
►
talk about is how I feel about this situation.
01:01:16
◼
►
Relay your feels, Myke.
01:01:18
◼
►
I'm going to.
01:01:19
◼
►
This makes me very uncomfortable
01:01:22
◼
►
because I feel bad for the people that work at these sites
01:01:26
◼
►
because where we are now is basically a lot of people
01:01:34
◼
►
crying foul against these websites and saying that,
01:01:38
◼
►
you know, it's time for this to die.
01:01:41
◼
►
seeing a lot of this kind of thing. And that advertising on the web needs to be
01:01:45
◼
►
burned down to the ground and restarted and that kind of thing. And I understand
01:01:51
◼
►
this and I mean I get as frustrated as many people do about web ads. They do suck
01:01:57
◼
►
in a lot of ways but I'm just there's just something that I'm not comfortable
01:02:00
◼
►
in that people saying that it needs to change completely because for things to
01:02:05
◼
►
change I don't like the idea of the collateral damage of this being the
01:02:09
◼
►
livelihoods of people that have no say in how the advertising is served because
01:02:13
◼
►
fundamentally that's what it is and you know because basically by saying you
01:02:17
◼
►
want this to go away and to die it's gonna kill off a bunch of websites a
01:02:21
◼
►
bunch of websites that are reputable or it's going to cut the profits of a bunch
01:02:24
◼
►
of websites which ultimately means people will lose their jobs and the
01:02:28
◼
►
thing is it's like it's not their fault it's not even the company's like the
01:02:32
◼
►
website company I don't even think it's like the verge and I am or it's not
01:02:35
◼
►
their fault, this is just the market that they're in. And I admit that my current
01:02:40
◼
►
form of employment is the reason that it's swaying my opinion this way because
01:02:45
◼
►
we work on advertising here. I think the feeling about podcast advertising is
01:02:49
◼
►
very different. I mean people get annoyed at it because it's advertising in and of
01:02:54
◼
►
itself and some people just hate advertising. But I don't think it's
01:02:57
◼
►
hated as much as web advertising because it's less intrusive, you can skip it if
01:03:01
◼
►
you want to, and we try and do our best to pick advertisers. It's one of the
01:03:06
◼
►
reasons that now at Relay FM we do all of our own advertising because we can
01:03:10
◼
►
choose who we want, right? So there are ad networks but we don't use them.
01:03:17
◼
►
So that's how I feel about this, and there is just this feeling to
01:03:25
◼
►
me which makes me uncomfortable of the idea that this means people's livelihoods
01:03:29
◼
►
go away and that makes me feel uncomfortable.
01:03:33
◼
►
So that's how I feel, Jason.
01:03:36
◼
►
A couple things that I wanted to mention
01:03:39
◼
►
based on what you were saying there.
01:03:41
◼
►
One is I get the feeling that you feel bad
01:03:46
◼
►
for people who are going to be affected by this.
01:03:48
◼
►
And I share that, I mean, I lived this, right?
01:03:52
◼
►
I lived this.
01:03:53
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►
Everybody who worked at Macworld,
01:03:54
◼
►
and I think still, but I can't speak to that
01:03:56
◼
►
because I'm not on the inside anymore.
01:03:59
◼
►
everybody who worked at Macworld and IDG in general,
01:04:01
◼
►
you know, the Macworld staff really,
01:04:05
◼
►
they hated the increasingly crappy ads
01:04:09
◼
►
and pre-roll videos and intercept ads and popover ads
01:04:14
◼
►
and all of these things that kept getting added.
01:04:16
◼
►
And so you feel bad for them.
01:04:17
◼
►
And yet, you know, at the same time, the ad blocker thing,
01:04:21
◼
►
you're losing all those ad impressions.
01:04:24
◼
►
And those are ultimately the way
01:04:25
◼
►
that their salaries get paid.
01:04:28
◼
►
So you can feel bad for them.
01:04:29
◼
►
At the same time, there are lots of professions
01:04:34
◼
►
and industries that change because technology changes
01:04:39
◼
►
and because people's habits change.
01:04:40
◼
►
And this is like, I feel bad for the steel workers.
01:04:45
◼
►
I feel bad for the people who used, for the milkmen,
01:04:52
◼
►
but we don't have milkmen anymore.
01:04:55
◼
►
You can feel bad for them, but also say,
01:04:58
◼
►
I feel bad for the milkman, but I bought a refrigerator and my life is better because
01:05:02
◼
►
I brought a refrigerator."
01:05:04
◼
►
And you can feel bad for them without saying, "I'm going to hope that everybody forgoes
01:05:09
◼
►
this inevitable progress, this inevitable change, because otherwise it'll hurt people
01:05:15
◼
►
we like and we'll feel bad."
01:05:16
◼
►
That just sort of, I think you can't fight it and you can still feel bad about it, but
01:05:22
◼
►
that's not enough.
01:05:23
◼
►
think that one of the parts of the story here is that this is an example of the web, not
01:05:29
◼
►
-- it's not any one person's fault, but this is the problem of web advertising, that the
01:05:35
◼
►
web was built as this thing that you had to give away for free, everything was free, and
01:05:40
◼
►
that it became very difficult to make businesses out of it, especially as the web became successful
01:05:46
◼
►
and the other traditional, older kind of businesses that funded a lot of this stuff went away
01:05:51
◼
►
because the web finally kind of ate their lunch
01:05:53
◼
►
and took all their ad revenue away.
01:05:55
◼
►
And the world of advertising on the web,
01:05:58
◼
►
it's been this vicious cycle where there's,
01:06:02
◼
►
people stop paying attention to the ads
01:06:04
◼
►
so they add more junk.
01:06:05
◼
►
And then people stop paying attention to the ads
01:06:07
◼
►
so they add more junk and there's more junk.
01:06:08
◼
►
And then people stop wanting to read the sites
01:06:10
◼
►
because there's too much junk
01:06:11
◼
►
or people download an ad blocker.
01:06:13
◼
►
And so I think there's an inevitability here too
01:06:16
◼
►
of this the current world of web ads falling apart
01:06:20
◼
►
for all but the biggest publishers,
01:06:23
◼
►
because the prices go down and the junk goes up
01:06:29
◼
►
and people are, and the technology gets more savvy
01:06:32
◼
►
to block that stuff.
01:06:33
◼
►
And I think it may not be something that we can say,
01:06:38
◼
►
I wouldn't choose this.
01:06:39
◼
►
I feel like it's just going to happen,
01:06:41
◼
►
that the way that advertising on the web works right now
01:06:45
◼
►
is just broken.
01:06:50
◼
►
and I'm not sure how it gets fixed or if it gets fixed.
01:06:54
◼
►
The shame of it is--
01:06:55
◼
►
- I don't agree with you there.
01:06:56
◼
►
I have to-- - Okay, go ahead.
01:06:58
◼
►
- In the idea of we don't choose this,
01:07:00
◼
►
people are choosing.
01:07:01
◼
►
Ad blockers are not an organic thing, right?
01:07:05
◼
►
It's not a thing that happens to your computer.
01:07:08
◼
►
People are now making the choice
01:07:10
◼
►
that they want these websites to make this money.
01:07:13
◼
►
- What I'm saying is the websites are complicit
01:07:17
◼
►
because the websites are filling their pages with junk
01:07:19
◼
►
and making them hard to load.
01:07:20
◼
►
And if you load a webpage on mobile,
01:07:22
◼
►
sometimes you've got like multiple things
01:07:24
◼
►
overlaying the content that you have to try and tap
01:07:26
◼
►
and then you tap them.
01:07:27
◼
►
And it takes you away from that page
01:07:29
◼
►
to the thing that's being advertised instead.
01:07:31
◼
►
And you get really frustrated and you go back.
01:07:32
◼
►
All that is happening.
01:07:34
◼
►
- I also do hate this stuff.
01:07:35
◼
►
- That's what you can't control.
01:07:36
◼
►
That's what you can't control is that that's where the web,
01:07:39
◼
►
the world of web advertising is pushing.
01:07:41
◼
►
How do we make money off of people on mobile?
01:07:43
◼
►
There are way more people on mobile than on desktops,
01:07:45
◼
►
but we can't make money there.
01:07:46
◼
►
How do we do that?
01:07:47
◼
►
And they keep pushing and pushing
01:07:49
◼
►
and degrading the experience on desktop and on mobile, which I think does drive people
01:07:54
◼
►
to get frustrated and drives the development of content blockers and ad blockers, and that's
01:07:59
◼
►
part of what's going on here. So I do think that's part of it. And, you know, the web
01:08:05
◼
►
brought this on itself because of the way that it's been built all along, you know,
01:08:10
◼
►
and the fact that the reaction to this stuff is, "Let's put more junk on the pages."
01:08:14
◼
►
That this is sort of—we've reached this point that it's very difficult. There's
01:08:17
◼
►
There's a huge competition. I mean, I always cite Ben Thompson here from Stratechery and
01:08:22
◼
►
his writing about the smiling curve in publishing, where you either go for volume or you go for
01:08:27
◼
►
a very small but dedicated audience. And all the publishers that are caught in the middle,
01:08:32
◼
►
you know, they've got lower and lower ad rates. They keep trying to add more ways to
01:08:36
◼
►
make money to scrape by. And it feels like something that just can't be solved, that
01:08:41
◼
►
it will just keep going down until a point where you, you know, you're, you can't have
01:08:46
◼
►
a business anymore, unless you're on one end of the curve or the other. And that's the
01:08:51
◼
►
scary part is the people we like who make good content who are in the middle, who are
01:08:56
◼
►
not writing for BuzzFeed, right, but they're also not daring Fireball, what happens if
01:09:01
◼
►
the web, the way that the web works is not sustainable, whether or not there are content
01:09:05
◼
►
blockers? Because I would actually say the content blockers are a reaction to this race,
01:09:09
◼
►
But this is happening anyway, because everybody wants to pour more junk onto pages because
01:09:14
◼
►
the CPMs keep going down, which is the ad rates, basically, cost per thousand to display
01:09:21
◼
►
an ad. Those just keep going down. So it's tough. It's a—I'm not sure where this goes
01:09:27
◼
►
other than that I do think there will be a crack-up at some point. And you already, when
01:09:32
◼
►
you talk to people—and I've seen it, people we know are talking about, "What do you do
01:09:38
◼
►
to do, you know, to do a membership or something like that, that support. Maybe it's not a
01:09:44
◼
►
Patreon, maybe it is, maybe it's some other kind of membership, but those things, people
01:09:48
◼
►
are floating those things around. And one of the reasons is because, you know, what's
01:09:53
◼
►
going to happen with advertising? Is advertising enough on its own? And yeah, podcast advertising
01:09:58
◼
►
is a little bit different. I feel it's sort of a shame. Back in the day, like the early
01:10:02
◼
►
days of computer magazines, the ads were great. Like people were excited to look at the ads
01:10:06
◼
►
because it brought them information. And the web, I think, has trained a whole generation
01:10:09
◼
►
to just despise everything advertising, because the web ads are generally so bad. And I think
01:10:14
◼
►
podcast advertising is a lot better. But some people don't even want that, because, like
01:10:20
◼
►
I said, I think that some people are just allergic to advertising in general. But I
01:10:24
◼
►
think that's one of the things that the pod-- they haven't figured out how to screw up podcast
01:10:28
◼
►
advertising and make them awful yet. And some of that is just because technically it's very
01:10:31
◼
►
hard to do that because, you know, podcasts, you know, are, are, are, the way they're delivered
01:10:37
◼
►
and, and processed is so different from the web that, um, it's a lot harder to mess it
01:10:42
◼
►
up, which is, I'm sure there's some startup out there right now that's trying to ruin
01:10:45
◼
►
podcast advertising too and make it awful.
01:10:47
◼
►
>>Oh, there are many, I hear from them.
01:10:50
◼
►
>>I'm sure you do. Um, but, uh, there's, uh, you know, their, their powers are, are less
01:10:56
◼
►
than they are on the web. On the web, their powers are great. Those, those people to ruin,
01:11:00
◼
►
everybody's experience with more advertising.
01:11:03
◼
►
I think a lot of this comes from my general nature of why can't we all be nice to each
01:11:09
◼
►
Oh, I agree.
01:11:10
◼
►
You know, that's my general nature is like, why do we, you know, why do we have to hurt
01:11:15
◼
►
people, you know, like that kind of feeling.
01:11:16
◼
►
And I always get a little bit upset about this kind of stuff.
01:11:19
◼
►
But this is, this was always the case with Macworld, where Serenity would be like, you
01:11:24
◼
►
know, Serenity often got the brunt of this because she was sort of manning the letters
01:11:27
◼
►
account at Macworld and she would say, you know, she would get these people who are just
01:11:33
◼
►
brutally angry about the stuff that was going on on the site and, you know, she would agree
01:11:39
◼
►
with that too. That's the challenge here is the people who are doing the content often
01:11:43
◼
►
agree, but at the same time this is the stuff that pays the bills and unless their business
01:11:47
◼
►
finds another way forward, it's just, yeah, it's a difficult situation. I have never run
01:11:52
◼
►
an ad blocker for the same reason, which is I feel like then I'm I feel like I
01:11:57
◼
►
want to support the sites that I like and I want to support their
01:12:02
◼
►
sponsors because I want them to have a business that works. At the same time, I
01:12:05
◼
►
do think that you could argue that a lot of these businesses have really
01:12:11
◼
►
abused that connection that we've got with the people who make the
01:12:16
◼
►
content in order to do lots of things, not just annoy you, but track you in
01:12:22
◼
►
order to keep the lights on. And again, yay, keep the lights on, but at
01:12:26
◼
►
some point do you have to say, "This is unacceptable." And if you say, "This
01:12:31
◼
►
is unacceptable," do you stop patronizing the site versus running an ad blocker?
01:12:34
◼
►
Which is what I've always said, is like, "Look, if you don't like it, maybe you should
01:12:38
◼
►
just not look at their site, not look at it with an ad blocker." But that's a hard
01:12:41
◼
►
argument to make. It's just, you know, it's just funny to me that it's like, the
01:12:46
◼
►
start of the show we were talking about what happened at Magworld and like how
01:12:50
◼
►
sad it was but it's like if we keep going down this road there's gonna be
01:12:55
◼
►
many more days like that? Yes. Oh, undoubtedly. It makes me uncomfortable. It
01:13:01
◼
►
makes me really uncomfortable because I like the websites. I go to websites that
01:13:07
◼
►
I like, you know, that's where I go. Yeah I know. And I don't want to go away. And
01:13:13
◼
►
And the other problem is if every website you like
01:13:17
◼
►
in the Mac space said, "We can't make it with advertising,
01:13:22
◼
►
"but we're gonna do a membership thing,
01:13:24
◼
►
"and we were asking you for $50 a year,"
01:13:27
◼
►
that's great, except how many people are going,
01:13:30
◼
►
how many, even if you're really deep into this
01:13:33
◼
►
and you really love this, how many of those can you have?
01:13:35
◼
►
How much are you going to pay?
01:13:37
◼
►
Are you gonna pay $500 a year to 10 websites
01:13:42
◼
►
order to support them. I think there's a limit to that too, and that's my
01:13:48
◼
►
fear in all of this, is that the fact is the web has created this broad
01:13:54
◼
►
canvas for anybody to reach an audience, and so a lot of people have, and that
01:13:59
◼
►
we're about to enter a phase where it turns out that we have too many
01:14:05
◼
►
people doing this. Not that they aren't good at their job and not that people
01:14:08
◼
►
don't want to read them, but that there's no way we can get a big enough audience
01:14:12
◼
►
to either make money on ads or generate enough support direct from readers/listeners in order
01:14:20
◼
►
for them all to keep doing what they're doing as their livelihood. And that's scary because
01:14:25
◼
►
that is, I mean, in journalism, since I've been doing journalism, it's been very clear
01:14:30
◼
►
that it is a troubled industry, right? And we always joke about like, this is like sending
01:14:35
◼
►
somebody to journalism school is a little bit like telling somebody to enter a valuable
01:14:40
◼
►
career being a steel worker, right? It's like, well, wait, that is not an industry you necessarily
01:14:44
◼
►
want to go into because it's kind of fading away and that would be a bad bit of career
01:14:48
◼
►
advice. But sometimes this is one of those cases where I start to think about that even
01:14:52
◼
►
more and think, you know, it's possible. And things could change dramatically and a lot
01:14:58
◼
►
of people are going to make it through, but it is possible that in this population of
01:15:03
◼
►
people we like who write stuff we like or do podcasts that we like, that in five years,
01:15:10
◼
►
half of them are not doing it anymore because they can't make it work. And that's scary,
01:15:15
◼
►
but that may be financially, economically, that may happen. And sometimes when I see
01:15:21
◼
►
my colleagues in the computer journalism industry, the tech journalism industry going to work
01:15:27
◼
►
in PR or going to work behind the scenes for a company, you know, those are examples of
01:15:34
◼
►
that. We don't read things by Chris Breen anymore because he's working at Apple. We
01:15:40
◼
►
We may read things by him, but we wouldn't know it because his name isn't on it.
01:15:46
◼
►
We don't know, my friend John Seth, who's the executive editor of Macworld for many
01:15:51
◼
►
years, he's working at Apple now, and so he's not working on this stuff day to day.
01:15:57
◼
►
And the list goes on.
01:16:00
◼
►
Somebody like Brad Mullen, who wrote about mobile for ages at a whole bunch of different
01:16:03
◼
►
sites is doing PR now.
01:16:07
◼
►
That always happened, but I do wonder if there is a reckoning coming where we're going to
01:16:15
◼
►
And I don't think ad blockers—ad blockers are not going to be—I don't think we're
01:16:18
◼
►
going to look back and say, "Oh, content blockers killed the web and everybody lost
01:16:22
◼
►
their jobs."
01:16:23
◼
►
It's just part of this much bigger issue, I think.
01:16:25
◼
►
But I think you're right to be concerned about it, because it's a big deal, and it's
01:16:29
◼
►
going to be—it's going to get worse before it gets better, I think.
01:16:32
◼
►
It just makes me sad.
01:16:36
◼
►
I hope, you know, we're all trying to find ways, you know, including us, right? I mean,
01:16:40
◼
►
I'm certainly trying to find a way to make it without being in the position that Macworld
01:16:47
◼
►
is in, where they've got, you know, pre-roll ads and lots of tiles everywhere and things that slide
01:16:53
◼
►
in over your page and stuff like that. I would-- that Six Colors has, like, a text ad and a post
01:17:00
◼
►
a week and a little tiny deck ad and that's it. It's like incredibly lightweight because
01:17:06
◼
►
as a reaction to all of that. But you know I'm also not at the point now where I think if I can't
01:17:12
◼
►
make more money at six colors I'm gonna have to go you know start applying for jobs at tech
01:17:19
◼
►
companies. I'm not at that point so it's easy for me to do that but what if I was at that point?
01:17:24
◼
►
What are my options then? That's scary.
01:17:26
◼
►
- Yep. I want to get a job, Jason.
01:17:29
◼
►
- Yeah, I hear ya.
01:17:31
◼
►
- Yeah. I'm gonna get too sad. How about we, uh,
01:17:34
◼
►
whilst advertising is still good in this game, how about we stop and take one and then do some Ask Upgrade?
01:17:39
◼
►
- Yeah, you know, podcast advertising is, uh, is really nice, and one of the, one of the things is you can have a,
01:17:44
◼
►
it's a little more personal and hopefully it's different every time.
01:17:47
◼
►
Um, so this, this Ask Upgrade is about our friends at Stamps.com who are back.
01:17:53
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We've told you about Stamps.com before. The idea here is if you're a small or medium-sized business,
01:17:59
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►
you probably do a lot of shipping and mailing. And the old way of doing stuff, the old way of
01:18:07
◼
►
businesses shipping and mailing is with a postal meter. But, you know, there's been a revolution in
01:18:13
◼
►
this stuff just like there has been in so many different bits of technology. You can get the
01:18:17
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mailing and shipping done without leaving your desk using Stamps.com. It never closes, unlike
01:18:22
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the post office, you don't have to wait in a line, unlike the post office, you can actually buy and
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print your postage from your computer and your printer, and then you just hand it to your friendly
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letter carrier when they come by or drop it in a mailbox, and that's it. So businesses pay $15.99
01:18:38
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a month, that's it. There's no long-term requirement, there's no multi-year commitment, that's
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something that postage meters generally require. They also don't mark up your postage, in fact you
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you can get discounts with Stamps.com. So if you would like to try this out for your
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You get a no risk trial and there's a $110 bonus offer that includes a digital scale
01:19:01
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so you can get exact postage. It's a USB, a little nice USB scale that you get and up
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to $55 of free postage. So don't wait, go now Stamps.com, click on the microphone on
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at Stamps.com and enter upgrade for the special deals.
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But I've used Stamps.com quite a bit
01:19:26
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and it is so great, I've talked about it before.
01:19:30
◼
►
I work in my garage, I don't get out as much as I used to.
01:19:35
◼
►
When I do get out of the house though,
01:19:36
◼
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you know what I don't wanna do?
01:19:38
◼
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I don't wanna go to the post office
01:19:39
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and Stamps.com means I don't have to go there.
01:19:42
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I can go somewhere nicer, like I can go next door
01:19:44
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from the post office to Whole Foods
01:19:47
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and buy Manchego or peanut butter.
01:19:49
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And thank you Stamps.com for allowing me
01:19:53
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to just swerve past the post office
01:19:55
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and move on to someplace happier.
01:19:59
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- Stamps.com, thank you Stamps.com.
01:20:02
◼
►
Listen to Alan Rotin.
01:20:03
◼
►
Listen to Alan has an iMac with a Fusion Drive in it.
01:20:09
◼
►
And he finds that it grinds, pulses,
01:20:11
◼
►
or simply feels like he's running on a stupid old slow spinning disk from 2003.
01:20:16
◼
►
So, let's say that Alan could upgrade to a new iMac and he has $4,000 to spend on the
01:20:26
◼
►
new 5K iMac.
01:20:27
◼
►
So he's running an older iMac version where I think the Fusion Drive was just introduced
01:20:31
◼
►
in the previous model and he's running that one.
01:20:34
◼
►
So let's say in this scenario that Alan has come across this money, he's still stuck with
01:20:39
◼
►
the decision of either a 1 terabyte SSD or a 3 terabyte Fusion Drive. What does he do?
01:20:49
◼
►
What does he do? I am a believer in SSD. I know it's not as much storage space but I
01:20:57
◼
►
feel like for your boot drive I think the best. Fusion Drive I've heard mixed things,
01:21:02
◼
►
some people like it, some people hate it. I would go all SSD and if you need storage,
01:21:08
◼
►
If you need like lots of external storage, I would say get a NAS, you know, network attached
01:21:13
◼
►
storage device, or get a big external drive of some kind and offload your projects to
01:21:21
◼
►
that when you're done.
01:21:22
◼
►
So I've got a Mac mini server with the Drobo attached to it, actually about four feet away
01:21:27
◼
►
from me, and an SSD on my iMac.
01:21:30
◼
►
So I just use the SSD on my iMac and I store all my files on the big drive when I'm done.
01:21:36
◼
►
I think that's the best combination and you have to look and see whether that fits in your budget,
01:21:41
◼
►
but personally I want my storage that's on my Mac to be SSD at this point. It's just
01:21:49
◼
►
that is the number one thing whenever I use a computer that still has the spinning disk in it,
01:21:54
◼
►
even if it's a fusion drive, it is painful compared to the pure SSD. So that's my recommendation is
01:22:01
◼
►
I think people should buy SSDs for their internal storage,
01:22:06
◼
►
and then if they really need a lot of external storage to get a network-attached drive
01:22:11
◼
►
and just put it on their network and they can do it that way,
01:22:13
◼
►
or get an external drive you can attach when you need it,
01:22:16
◼
►
or leave it attached all the time,
01:22:18
◼
►
but know that that's the slower storage that just is just for kind of offloading when you're not using it.
01:22:24
◼
►
Does that work for you, Myke?
01:22:25
◼
►
Yeah I have a 512 SSD in my Mac Pro and it isn't a problem but I'm finding myself every
01:22:33
◼
►
now and then going in and needing to delete stuff you know. So I've been thinking about
01:22:37
◼
►
getting a Drobo for a while and it's on my long term shopping list you know maybe maybe
01:22:41
◼
►
around tax season get rid of some of that money and so I think I'm going to do that.
01:22:48
◼
►
Just to store stuff long term like audio files can get quite big
01:22:52
◼
►
depending on what you're working with. And at the moment I'm like deleting
01:22:56
◼
►
all the project files and I probably don't need them for that long but it
01:23:00
◼
►
would just be nice I think to have something where I could just store stuff
01:23:04
◼
►
long term. The great thing is like we have, Steven has a bunch of storage space
01:23:10
◼
►
and we have some storage space with Mac Mini Cola and we have everything just
01:23:15
◼
►
automatically download there for storage so it's not like a pressing issue. Like
01:23:19
◼
►
Like all our shows are archived, you know, on our stuff that we have elsewhere.
01:23:24
◼
►
But I wouldn't mind having something here.
01:23:26
◼
►
It's just not pressing so I haven't gotten around to it yet.
01:23:30
◼
►
But in all honesty, like for the machine that I work on, 512 gigabytes is fine, really.
01:23:37
◼
►
I'm not putting movies on this, I'm not putting music on this.
01:23:40
◼
►
Like it's just work files and it does a good enough job.
01:23:44
◼
►
But I agree with you.
01:23:46
◼
►
I did once have to go from SSD back to a spinning hard drive and it's one of the most horrible
01:23:51
◼
►
things that I've ever done and I had to work on that Mac Mini for years.
01:23:57
◼
►
And now I just, you couldn't, you could not make me do it.
01:24:01
◼
►
I have the 512 gigabyte SSD in my iMac and it is plenty of space given that I am not
01:24:10
◼
►
storing all the stuff that when I'm done with a project I move it.
01:24:14
◼
►
The nice thing about having all that external storage space
01:24:17
◼
►
is that I, yeah, I listened to you talk about,
01:24:19
◼
►
I don't need my logic projects, I can just get rid of them.
01:24:21
◼
►
And it's like, well, a lot of the relay stuff is so timely.
01:24:25
◼
►
It's most valuable now.
01:24:29
◼
►
And I mean, yeah, people might go back
01:24:30
◼
►
and listen to some episodes from the past,
01:24:32
◼
►
but it's mostly about the present.
01:24:33
◼
►
Whereas incomparable stuff, I occasionally will go back
01:24:36
◼
►
and I'll do a best of, or I'll do a special edit
01:24:39
◼
►
of something and all of that.
01:24:40
◼
►
And so I now keep all of those,
01:24:42
◼
►
I'm actually keeping all of my logic files right now,
01:24:45
◼
►
but those are the ones that are more timeless
01:24:48
◼
►
that I wanna save it because I've actually had it come up
01:24:50
◼
►
where somebody said, you know, what about this thing?
01:24:53
◼
►
Or, you know, it's a best of the year thing.
01:24:55
◼
►
And somebody's talking over somebody else,
01:24:57
◼
►
but I can like isolate their track.
01:24:58
◼
►
And I do that because I've got this, you know,
01:25:01
◼
►
big raid with a giant amount of hard drive space.
01:25:05
◼
►
And it's great.
01:25:06
◼
►
And yet my Mac with the 512 SSD is super fast.
01:25:11
◼
►
and it's a great combination if you can make it work
01:25:14
◼
►
in your budget to have external storage.
01:25:17
◼
►
That's the way to go.
01:25:19
◼
►
- Yep, I'd go completely.
01:25:21
◼
►
Right, Andrew asked, "With Apple Music
01:25:26
◼
►
that is added to your library,
01:25:27
◼
►
can you burn it to a CD to get around DRM
01:25:29
◼
►
and have a permanent copy?"
01:25:31
◼
►
I don't know the answer to this,
01:25:32
◼
►
but I'm just gonna say no, you can't do that.
01:25:35
◼
►
That's my feeling, I don't even feel like I need to check.
01:25:40
◼
►
Yeah, it seems unlikely, doesn't it? I don't actually know. This was the old way you got around DRM, right?
01:25:50
◼
►
Was you burned--you went to a playlist and then burned it as a CD.
01:25:56
◼
►
Do you remember that era, Myke? Do you remember that?
01:25:58
◼
►
Oh, 100%, Jason. I did that all the time.
01:26:00
◼
►
Yeah, you'd want to get your friend the new album that you were listening to that you'd bought on iTunes,
01:26:07
◼
►
So you'd burn them a CD on a CD-RW so they could give it back to you.
01:26:13
◼
►
And then there would be no DRM for them, you wouldn't need to authorise their computer,
01:26:18
◼
►
and they'd be good to go.
01:26:19
◼
►
Yeah, so my guess is no.
01:26:21
◼
►
But I don't know.
01:26:23
◼
►
Yeah, I did some quick searching.
01:26:25
◼
►
I haven't burned a CD in so long that, yeah.
01:26:28
◼
►
I haven't got a computer that could.
01:26:31
◼
►
Although I have an external drive that I use.
01:26:33
◼
►
I do have one of those and I can't remember why I bought it but I bought it
01:26:38
◼
►
relative... oh I remember I remember I had to make a CD for a funeral and it was
01:26:44
◼
►
like yeah it was like well we needed the music and there was no other way to get
01:26:48
◼
►
it and the the funeral home would only take a CD so I had to spend 80 pounds to
01:26:53
◼
►
get a CD drive to make one CD man future so yeah that's the reason that I have
01:27:01
◼
►
one and it's but I always forget that I have it because I never need it for
01:27:05
◼
►
anything. Who uses CDs today man? Crazy. Crazy town.
01:27:09
◼
►
John would like to know and I would love to know this and now that John has
01:27:15
◼
►
pointed it out Jason I really hope you can help.
01:27:16
◼
►
I have an answer.
01:27:17
◼
►
I hoped that you would. Why do OS X keyboard shortcuts highlight their menu bar in blue like the
01:27:24
◼
►
specific item where they live in the menu bar when it's pressed? So for
01:27:28
◼
►
example if you are in Tweetbot and you press ctrl+N it will open the new the
01:27:35
◼
►
box for the new tweet which is also underneath under the tweet menu in the
01:27:40
◼
►
Tweetbot menu bar. Alright so it highlights it in blue the word tweet in
01:27:44
◼
►
the menu bar as if to show you "hey it came from here" why does that happen?
01:27:49
◼
►
Well I mean the answer is it is the idea is if you know a keyboard shortcut but
01:27:55
◼
►
you don't know where its corresponding menu item is,
01:28:00
◼
►
it's telling you.
01:28:01
◼
►
That's really the answer.
01:28:03
◼
►
The idea is to tie the keyboard to the menu bar,
01:28:06
◼
►
which sometimes is useful if you're like,
01:28:08
◼
►
well, I know what the shortcut is to make text bold,
01:28:11
◼
►
but I don't know what it is to make it an underline
01:28:13
◼
►
or a strikethrough.
01:28:14
◼
►
If you press the text bold,
01:28:16
◼
►
you'll see that it's in the style menu or whatever.
01:28:19
◼
►
And you'll say, oh, well, that must be where it is.
01:28:22
◼
►
And then you can go up and you can look for it.
01:28:24
◼
►
But that is the reason why it does that,
01:28:26
◼
►
is it's trying to make the connection
01:28:29
◼
►
that the keys that you type are actually menu commands.
01:28:33
◼
►
And then the counterpart is that the command
01:28:36
◼
►
shows you the key you can type in the menu.
01:28:38
◼
►
So it's a convention from the beginning of the Mac,
01:28:43
◼
►
and so it remains, and sometimes it can be useful,
01:28:46
◼
►
but it's also there just to tie those two things together.
01:28:50
◼
►
I mean, it kind of makes sense.
01:28:51
◼
►
That kind of makes sense.
01:28:53
◼
►
but it's, there is a part of me that feels like
01:28:57
◼
►
that is a remnant from a bygone era.
01:29:01
◼
►
- Also, I'd say what it does is it's indicating to you that,
01:29:06
◼
►
it's indicating to you that your key was heard, right?
01:29:14
◼
►
Because you might not always see
01:29:17
◼
►
in the interface something changes.
01:29:19
◼
►
Like if I'm sitting at a cursor
01:29:22
◼
►
and I choose Command + B to start typing in bold text.
01:29:26
◼
►
There's no bold text yet.
01:29:28
◼
►
So how does it know, did my key get read?
01:29:30
◼
►
Did it hear me?
01:29:32
◼
►
And by flashing in the menu bar,
01:29:34
◼
►
you've got a visual indicator
01:29:36
◼
►
that your keyboard shortcut was heard.
01:29:38
◼
►
So that's the other reason.
01:29:39
◼
►
- Funny thing is I don't see the menu bar
01:29:41
◼
►
very often anymore.
01:29:42
◼
►
'Cause I run a lot of my apps in full screen.
01:29:47
◼
►
- You know? - Same on you.
01:29:48
◼
►
- Hey. - That's fine.
01:29:49
◼
►
Didn't you write a piece about full screen?
01:29:52
◼
►
Like on why it's good or was that Dan?
01:29:55
◼
►
- No, no, no.
01:29:57
◼
►
No, it's funny, I wrote a thing about how I think
01:30:01
◼
►
split view makes full screen more useful.
01:30:05
◼
►
- Yeah, that's what I was going for.
01:30:07
◼
►
I'm kind of, I'm twisting your words there a bit.
01:30:09
◼
►
- Well, and Macworld did too,
01:30:11
◼
►
'cause my piece was very much like,
01:30:13
◼
►
hey, split views got a lot of problems
01:30:14
◼
►
that Apple needs to fix
01:30:15
◼
►
'cause the metaphor is kind of broken.
01:30:17
◼
►
And the headline is like,
01:30:19
◼
►
I split for you will make things great.
01:30:20
◼
►
I'm like, well, that's not what I said.
01:30:22
◼
►
- I haven't read that piece yet.
01:30:24
◼
►
That's why I thought you said it.
01:30:25
◼
►
- Oh, the headline is much more positive
01:30:27
◼
►
than the actual article is.
01:30:29
◼
►
- By the way, I only noticed like yesterday
01:30:32
◼
►
that your article is called "More Color"
01:30:34
◼
►
and that's fantastic.
01:30:35
◼
►
Your series is called "More Color" your column.
01:30:38
◼
►
- That was Susie Oakes's idea and it's great
01:30:40
◼
►
'cause it not only references six colors,
01:30:42
◼
►
but I couldn't stop laughing on the analyst call
01:30:44
◼
►
because they're always asking Tim Cook
01:30:47
◼
►
for more color about this or more color about that
01:30:49
◼
►
in the results.
01:30:51
◼
►
And Tim Cook at one point actually said,
01:30:53
◼
►
in terms of more color on this other thing,
01:30:55
◼
►
and it just made me laugh.
01:30:57
◼
►
- So that's a really great name for the column.
01:30:59
◼
►
- Yeah, it is.
01:31:00
◼
►
Yeah, Susie, great suggestion by Susie.
01:31:03
◼
►
- And finally, a question from Will,
01:31:04
◼
►
going back to something we were talking about
01:31:05
◼
►
a little bit earlier.
01:31:07
◼
►
Will asks, "With US carriers dropping the subsidy model,
01:31:10
◼
►
"should Apple rethink iPhone price points
01:31:12
◼
►
"to offset sticker shock this fall?"
01:31:14
◼
►
So my supplementary question to you, Jason,
01:31:16
◼
►
is I didn't notice this happening, is this happening?
01:31:19
◼
►
- It's starting to happen.
01:31:21
◼
►
Really what's happening is that carriers are changing
01:31:23
◼
►
from the subsidy model to what they're calling financing.
01:31:27
◼
►
I think essentially the difference is that with financing,
01:31:32
◼
►
you pay the extra money for two years,
01:31:35
◼
►
you pay the 199 or whatever the price is with financing.
01:31:39
◼
►
And after two years, your bill goes down.
01:31:43
◼
►
Instead of what has been happening,
01:31:45
◼
►
which is completely insane.
01:31:46
◼
►
And I do think drives phone sales,
01:31:49
◼
►
which is your subsidy is baked into your bill.
01:31:54
◼
►
And if you use an iPhone for four years, instead of two,
01:31:59
◼
►
your bill doesn't go down.
01:32:01
◼
►
So you really are motivated to upgrade
01:32:03
◼
►
as soon as you're out of your subsidy,
01:32:06
◼
►
because you're essentially paying your subsidy,
01:32:08
◼
►
whether you use it or not.
01:32:09
◼
►
So you might as well use it
01:32:11
◼
►
and pay the 199 or whatever,
01:32:13
◼
►
and get a new phone because your bill's not gonna go down.
01:32:16
◼
►
With this approach, your bill goes down.
01:32:18
◼
►
So you pay an extra whatever, $20 a month
01:32:21
◼
►
until two years is over and then your bill goes down.
01:32:25
◼
►
- Yeah. - Which is great.
01:32:27
◼
►
So I think it's interesting.
01:32:28
◼
►
I think it's unlikely at this point
01:32:31
◼
►
that Apple will rethink its price points
01:32:34
◼
►
because it is by far the most important product
01:32:38
◼
►
in Apple's product line
01:32:39
◼
►
and it's doing really well and growing.
01:32:41
◼
►
And I'm not sure Apple feels like it needs to,
01:32:44
◼
►
it needs to change the prices.
01:32:47
◼
►
But it is true, if we got to the point where people were,
01:32:51
◼
►
I think what it's gonna take is I think it's gonna,
01:32:54
◼
►
the more we abandon subsidies,
01:32:57
◼
►
the more people are going to see the full price.
01:33:02
◼
►
And that is going to lengthen the upgrade cycle.
01:33:08
◼
►
It's gonna make people reluctant to pay
01:33:11
◼
►
for that phone every two years.
01:33:12
◼
►
- Even if they will pay less money overall,
01:33:16
◼
►
which is probably accurate.
01:33:18
◼
►
- Yeah, absolutely. - Seeing that number
01:33:20
◼
►
is the problem.
01:33:21
◼
►
- Seeing having to pay $600 for your phone,
01:33:27
◼
►
even though in the end, over the course of two years,
01:33:30
◼
►
your bill is less because you're not paying the subsidy,
01:33:33
◼
►
it's still just buying psychology,
01:33:36
◼
►
it is harder to say, yay, I'm gonna go pay $550
01:33:41
◼
►
for the new iPhone.
01:33:42
◼
►
Also, it takes it off of the calendar.
01:33:45
◼
►
Then it's just, when do I wanna buy a new iPhone?
01:33:48
◼
►
And it's no longer your phone company saying,
01:33:52
◼
►
look, you're basically paying for it anyway,
01:33:54
◼
►
you might as well get it, it's 199.
01:33:56
◼
►
Now it's more, hey, you can get one whenever you want,
01:34:02
◼
►
And so, yeah, well, I think when there's a feeling
01:34:07
◼
►
that sales are going to start lagging because of the price,
01:34:13
◼
►
because people are now seeing the full price,
01:34:15
◼
►
that would be when it would happen.
01:34:17
◼
►
But I think everybody involved in this transaction,
01:34:21
◼
►
actually, well, even the consumers,
01:34:23
◼
►
even though it doesn't make sense financially,
01:34:25
◼
►
it makes sense emotionally for consumers.
01:34:27
◼
►
I think everybody benefits by having it say 199.
01:34:31
◼
►
So I think, you know, the change will be the finance model,
01:34:36
◼
►
like I said, and the idea that after you've got your phone
01:34:39
◼
►
for two years, your bill just goes down
01:34:41
◼
►
until you get a new phone, and then your bill goes back up
01:34:44
◼
►
for the two year period that you're paying it off.
01:34:47
◼
►
That may remain.
01:34:49
◼
►
I think it's there for a reason,
01:34:53
◼
►
and although it's not necessarily the best deal,
01:34:55
◼
►
the best deal would be to just buy your phone.
01:34:57
◼
►
And the more they make it easy for you to just walk in,
01:35:00
◼
►
I would rather do that.
01:35:01
◼
►
I would just rather walk in and pay the full price
01:35:02
◼
►
and walk out and have my bill be less
01:35:04
◼
►
because I know in the end, that's a better deal.
01:35:06
◼
►
But I think most people don't react that way.
01:35:10
◼
►
And that's why it is the way it is.
01:35:11
◼
►
And I think that'll probably continue.
01:35:13
◼
►
But if it does tail off,
01:35:14
◼
►
if we do start seeing a whole lot more people
01:35:17
◼
►
just paying full price for the phone,
01:35:19
◼
►
and if it has an impact on the upgrade cycle,
01:35:22
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that's when I think you might start seeing
01:35:24
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Apple feel some pressure to make the sticker price less.
01:35:28
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So we have actually had this model in the UK for a year or two, but I didn't fully understand
01:35:34
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it from the way that the question was asked.
01:35:36
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And it's led to a couple of different things.
01:35:38
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So the way that it's pitched here is maybe slightly different.
01:35:43
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The idea being that you pay one amount of money, but it pays for two different things.
01:35:48
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You pay for your contract and you pay for your phone, your handset.
01:35:54
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And once you finish paying for your handset, you can upgrade to another one.
01:35:58
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So you can do a free upgrade or if you want to keep on the contract period or extend the
01:36:02
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contract or you can pay again for another one and then we put it back into your contract
01:36:09
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So you take out another handset payment and you're keeping the bill.
01:36:13
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And one of the things this is doing is it's benefiting customers in one way which also
01:36:17
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benefits the phone companies.
01:36:20
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So people may take two, three year, four year agreements, so they're keeping their price
01:36:25
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pan low but they can still upgrade sooner because they pay their handsets off over a
01:36:33
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Does that make sense?
01:36:34
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So people are still changing their phones every year but they're locked into longer
01:36:38
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term contracts which benefits the company but also keeps people's price plans cheaper
01:36:44
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because the longer you take it out the cheaper it is.
01:36:45
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So there is this weird thing where it's like a kind of a benefit for both sides.
01:36:51
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Like if you're happy enough with the price and the service that you get from your phone
01:36:55
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company, you end up being able to upgrade on a more frequent ratio, like more
01:37:02
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frequent time period, so. Right, right, I think we'll see more of that. I
01:37:06
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think the US market, this is what's happening now, is they're
01:37:10
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realizing they need to try some different approaches here. That's the
01:37:14
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advantage too of having a lot of competition in wireless, is that wireless
01:37:19
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companies are willing to make you a deal and give you a better deal if you'll stay
01:37:23
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with them and that's good. That's one of those cases where the
01:37:28
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consumer has an advantage is they're afraid that you're gonna switch to the
01:37:31
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other guys and that gives you know that motivates them to make a better deal.
01:37:36
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Yep. All right so I think that brings us to the end of this week. I think so.
01:37:42
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If you want to find our show notes for today's episode head on over to relay.fm/upgrade/47
01:37:49
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That's where you also find a link to Steven and Jason's little little space conversation
01:37:54
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Which I think you should go and listen to if you haven't already
01:37:56
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Thanks again to our sponsors this week stamps calm igloo and go to meeting if you want to support this show
01:38:03
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Go support our sponsors. It's a great way go check them out
01:38:06
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Go sign up for their trials that kind of thing and if you like them buy their products that help support this show
01:38:10
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We do sell stickers
01:38:13
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For all of our shows and we have relay FM t-shirts and that's another way you can help us if you really want to
01:38:32
◼
►
Jason L. J-S-N-E-L-L and he writes over at SixColors.com. Go and check out Jason's site
01:38:39
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and click all of his ads as well. Why don't you do that if my sadness has reached you
01:38:45
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today. And thank you so much for listening, thank you Jason for joining me as always and
01:38:50
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we'll be back next time. To an end. Say goodbye Mr Snell.
01:38:53
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Goodbye everybody.