141: I Export My Voice
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From Relay FM, this is Upgrade, episode 141.
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Today's show is brought to you by Encapsula, Squarespace, and Freshbooks.
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My name is Myke Hurley and I am joined by Mr. Jason Snell.
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Hello, Jason Snell.
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Hello, Myke Hurley. How are you?
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I'm good. I believe you're coming to us from an undisclosed location today.
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I can disclose it if you like, but it's not my – I'm not at my house, that's
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Okay, you can't disclose it.
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It's just undisclosed to the point in which you disclose it, right?
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Well, if I disclosed it, then that would be what we call glenning, which is talking about
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somebody you know in the style of Glenn Fleishman who knows everybody.
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And so I will and say I'm in Glenn Fleishman's office.
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Thank you very much to Mr. Fleishman for providing a mobile studio for upgrade this week.
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usual setup. So I'm just speaking to you from the Seattle Bureau of the Incomparable
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is basically what's happening.
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But as is tradition, Jason, nobody wants to know about any of this. They just want to
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know snow talk questions. And today's #snowtalkquestion comes from Tyler. Tyler asks, "Which internet
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personality that you've never met in person would you most like to hang out with?"
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Yeah, this is a tough one. I have met a lot of people, so that makes it harder. A lot
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of people who I enjoy on the internet and then I have met them in life. I had that moment
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where I went through all the tech people and I'm like, "You know, I met all the tech people."
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And then I thought, "Maybe somebody like who's on Twitter and posts things on the internet
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that I like?" And I thought, "Oh, like Wil Wheaton." Oh, I met Wil Wheaton. So where does
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that leave me? And I just decided, "Is there somebody on Twitter or somewhere that I see
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their posts and I think I'd like to meet them and chat with them for a little while.
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And this is going to seem totally random, but I'm going to say Stephen King, because
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I think he's very interesting as a writer, and I've read his book about writing, and
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I would love to talk to him about writing a little bit.
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And he's a Twitterer these days.
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He posts his thoughts on Twitter, like most humans.
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And so, yeah, I'm going to say Stephen King, because I would like to talk to him about
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Good answer. Good answer. Because Internet personality is very broad. Anybody on the
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Internet is an Internet personality.
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And he has a personality. And he's an interesting one because he's so welcoming, like in his
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writing book, on writing, which I recommend highly to anybody out there who is a writer
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or thinking about being a writer. It is a very, very good book. But in it, it's very
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much like Uncle Stevie tells you about the secrets and all that. And you get to the end
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and you're like, "Oh, I want to talk to Uncle Stevie." And the answer is, no, he is an author
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of all the best-selling novels and is not available for contact from people on anywhere.
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Like, you cannot send him a letter, you cannot talk to him. He is at remove. So I would like
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to, yeah, I'd like to sit down and have lunch with him, talk about writing. That'd be awesome.
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Well that's that. That's a great question. Great question from Tyler.
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Thanks Tyler.
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If you want to send in a question to open the show, just tweet with the hashtag #snelltalk
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And we will see it. Thank you so much to Tyler for the suggestion this week and I look forward
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to reading the suggestions to people in the future.
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You'll see it, Myke. I won't see it. That's part of the glory that is Snell Talk is I
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don't look at the hashtag Snell Talk.
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But I do and I love all of the responses.
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We're going to make this three for three, Jason. I'm going to mention my time zone widget
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clock again, K-L-O-K, because in between the last episode and this episode it received
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an update and it now has a widget design which is more consistent with iOS 10. So it worked.
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It was fine. Do you remember like the widget cut style kind of changed to like the more
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like the dark backgrounds or the see-through backgrounds? Well, clock has been updated
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now. I wanted to mention it because I love this application and it's been updated and
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now people glad people seem to be not sure about using this app because it hasn't received
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an update in a long time. Well, now it has.
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Great, it's like you made it happen.
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I like to think so.
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My ego will tell me you made this happen, but logically I'm sure I have nothing to do
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Jason, you have picked your flight tracking application.
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This is some real long-term follow-up now.
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Which one did you land on?
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I, oh, I see what you did there.
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That was totally unintentional, but I'm so proud of myself you had no idea.
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I chose Flight Update Pro, which is $10. And again, it's not the best, I guess, but it's
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not as good as the old flight track was, but it seems to fit my needs the best. And it
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works. And it's not super pretty, but it works pretty well. There's another app that is more
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polished called App in the Air, which I'm very impressed with. And people can give it
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a try. The challenge there, I think, is that a lot... I feel when I'm using it, like, I'm
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kind of using it at their pleasure while they try to upgrade me to their subscription plan.
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And for the amount of travel I do, their subscription plan is too much money, more money than I'm
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willing to spend for a flight utility that I use a couple of times a year. But it is
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a great, very impressive app. And so if you travel a lot, I think it's probably the
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one that you should go with. But I'm going to focus on Flight Update Pro for now and
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travel with that. And if I have issues with it, then maybe I'll revisit this, but I'm
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I'm going to give it a go.
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And then the other thing I mentioned in the Six Colors article I wrote about this is I
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discounted airline apps early on because the early airline apps were bad.
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But I must have had some sort of bad experience with them and I just discounted them.
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And a bunch of people when I wrote about this say, "Look at the airline apps for the airlines
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And in fact, yes.
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They've gotten better.
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If you're flying on an airline, you should get that airline's app because they have
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they're wired into their flight data and they can do things like also show you
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your boarding pass and things that maybe the others can't. And I think it's worth,
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if you're flying on British Airways, get the British Airways app and you can have
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another app too. If you're mixing up all the all the airlines you use, you don't
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fly on one airline regularly, having this general-purpose app is really great. But
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if you're on a trip where it's all on one carrier, then having that carriers
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app can be very valuable. I have taken nine flights using App in the Air since
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we last spoke all about this. Yeah, that's a lot of flights. And I will say that
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this is the application for me and I'm happy I paid the money. It has all of the
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features that I want. My problem with App in the Air is it has more features than
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I need and it really wants me to use all of those features. Like, it's not
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extra for me to pay. It's like just the features that they have of the
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application, but they're always asking me to use the features and you can do some customization
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of the interface, but one thing you can't seem to not be able to remove is the ability
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to share your flight status with somebody else, which is really good.
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Like as a great feature to be able to like share the all of your flight information with
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another person, which you can just do that in the application.
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But I don't want to do that.
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And it's annoying that I can't get rid of it.
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And also they have this like they can do check in for you and stuff, which also sounds awesome.
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I just don't want them to do it, but they keep wanting me to do those things.
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But for everything else, honestly, like some of the features of this application
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are better than what was it?
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What were we using before?
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Was it Flight Track?
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Flight Track, yeah.
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Like the updates and the push notifications and everything, like I'm
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really, really impressed.
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You know, like for me, the mark of a good flight tracking app is that it gets the
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data before the airport can communicate it to you.
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That's how you know you've got a good app, right?
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like you're getting push notifications before the screens update.
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Like that's when I know that you've got something good and App in the Air does
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that. But it is expensive. If you do not fly a lot, I mean, don't get it.
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Like I think I'm at like the, the, the kind of the bottom level,
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the people that should buy it, you know, like I'm, I am having an,
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I'm having a lot of, I'm, I'm traveling a lot this year.
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I'm not necessarily spending more time or making more trips than usual,
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but I'm taking a lot more flights than usual.
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So I'm happy I did this.
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But if I weren't taking the amount of flights that I take,
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which might be kind of in the region of like 25, 30 this year,
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I don't know if I would say that you should go for it.
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I would say to try out Jason's app first.
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- Yeah, yeah, I agree.
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And your airline apps.
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- I always use those as well.
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Like I always have them also,
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but I like to have the application
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that just has all of the data in it.
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'Cause sometimes you're switching airlines
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and stuff like that.
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Sources have told Buzzfeed's Joan Pakzowski that Amazon's Prime Video app is going to
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be announced at WWDC this year.
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Talk about long-term follow-up.
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This will not go away.
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But there really isn't honestly anything more to this story than what we spoke about last
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week except for a date.
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Pakzowski has no more information.
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Yeah, no, it's just that this is not going to be something that lingers.
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It's going to be a WWDC announcement, which makes sense.
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Totally makes sense.
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But with the summer release of the application, though, so they'll bring Amazon out on stage.
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Someone will say, "Hey, look at this.
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It's coming soon to the App Store on Apple TV.
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And then that's done.
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There's more rumors this week for other stuff at WWDC, which we're going to get to in a bit,
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but that's one thing.
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So that's something to look out for.
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starting to fill in our, I was going to say our WWDC bingo or our draft, but to be more
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decorous, I guess I'll say, we're starting to fill in what we think the agenda of WWDC
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keynote is going to be.
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It is worth pointing out at this stage, Jason Snow, that we are two weeks away from the
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keynote draft.
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Oh, that's a good point.
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Two weeks away from the keynote draft and three weeks away from the keynote, is that
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That's correct.
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in Todoist two days ago to start picking out the the keynote draft stuff. So our draft list is
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filling, starting to fill in with all these rumors and things like that, which is good.
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Yeah, start sending in suggestions for our draft pick, like the sensible stuff, right? The rumors
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that we're expecting, so we can we can start getting those. So send us, turn us over to Twitter
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and we can start filling that out. And then, and we can explain also, so on the Monday of the
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keynote, I will be at the keynote in San Jose, 10 a.m. I'll be there earlier than that, but at 10 a.m.
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That's when it will start.
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Well, did the invites go out or are you just assuming?
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Yeah, invites went out last week.
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Oh, I totally missed that.
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How did I miss that?
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Well, there you go.
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It was low key.
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You know how you missed it is that the invites were sent by, I mean, it wasn't personal.
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I'm sure that there was a batch email to everybody who got invited, but it wasn't
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one of those big graphics with a, you know, come see what we're whatever it was.
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I got an email from an Apple PR person who said, "Hey Jason, I want to invite you to
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the keynote, which is going to be on this date in this place and be here by this time,"
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and all of that.
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And that's all it was.
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So nobody took a screenshot of the fancy graphic and put it up for Kremlinology.
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That's right.
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Interesting.
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Maybe you got a secret invitation, Jason.
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It was just you, you know.
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No, I think everybody got one.
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I don't think it's just going to be…
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Well, if it's just me and the developers there, then that's fine.
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But anyway, afterward, we will get together.
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Yeah, exclusive between me and the developers and Tim Cook.
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Afterward, we will get together in the afternoon in San Jose at the Relay FM compound, right?
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Someone's Airbnb or my hotel room is the real hotel room.
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Or my hotel room, but yeah, one of those.
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And we will call it though, we will call it Relay FM global headquarters for WWDC.
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That's what we'll call it, but it may just be somebody's Airbnb.
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and we'll break it down. So that'll be a little bit later than we usually post the podcast,
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but we're going to do a day of. It will be as close to an instant reaction as we can
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Yeah, what typically tends to happen is I find Jason in the street, we grab a sandwich
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and then go and record.
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Yeah, it's funny. You know, after a keynote, I am just so excited that I go lay down in
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the street and you have to pull me out.
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I pick him up. I have to usually troll the streets of San Francisco and then pick up
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San Jose, the streets are wider, they're cleaner. It'll be much easier to spot me.
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Perfect, perfect. I'm excited about that.
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Jason, we didn't talk last week or we glossed over some of the Mac stuff in the earnings
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and after the show you were frustrated that we didn't touch on the MacBook Pro.
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Yeah, well I just wanted to mention that. In fact, I promised in the show, I said we'll get back to that.
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We'll bookmark that for later and I guess the bookmark leads to today instead.
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But one of the things that we didn't mention was that Mac average selling price went way up
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and the Mac sales went up.
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And there are different ways to view that in terms of what it means because
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I mean fundamentally what it means is that Apple sold a lot of MacBook Pros
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because those MacBook Pros are higher priced and the average selling price went up
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and the volume went up.
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So the MacBook Pro launch has been a success in that sense.
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Now that's in a pure sales success
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sense and I think the argument would be
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what does it mean? And you could take two different paths there or in between, right?
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But path one is to say, "Look, there was a lot of pent-up demand and people are angry,
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but people still need to buy a new laptop. And so of course they went and bought these
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laptops anyway, but they're not happy about it and that jeopardizes Apple's long-term
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relationship with its users." That's the one way to view it. The other way to view
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it is to say, "Apple sold a lot. They made a lot of money. Apple's happy and people
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are buying them. And so maybe everybody's frustration with the Mac in general and those
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laptops in particular was a lot of noise, but not reflective of reality. I think the
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truth is in between. I think Apple did some lasting damage to some portions of its market
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with that product and will need to redeem itself with products that make that part of
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the market feel better about what Apple's doing. But at the same time, I also think
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we get so focused, especially those of us who talk about Apple as what we do, we get
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so focused on the noise of people who are upset that we maybe overemphasize that and
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miss the larger picture, which is that MacBook Pro launch worked. If you look at the numbers,
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they sold a lot of MacBook Pros. And you look at the revenue and the average selling price
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and you can see it. They sold a lot of laptops. What we can't measure is the mood of the
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people who bought them and whether they bought them sort of in resignation because they feel
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trapped by Apple or because they're enthusiastic about the touch bar. We can't measure their
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customer sat afterward. Only Tim can do that. So, we'll see. But it was an interesting
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data point that just from the pure numbers standpoint, Apple sold a load of MacBook Pros
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last quarter. Yeah, I like that you put both arguments ahead, and I agree with basically
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everything that you said, right? That we do have the ability to get caught up in what is
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essentially perceived wisdom, right? That we would just assume that because people we know that like
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these things don't like these things then maybe they're bad right like and then kind of if you
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say something often enough it comes true right like in your mind like if you keep saying something
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over and over again then you just assume that's the truth so there there is more than i'm sure
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that there are a lot a lot of people that love these computers i know people that don't like them
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i know people that like them but not as much as they would like to like them and i know people
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that really like them, right? Like, it's a spectrum, and I don't know if I can adequately
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remember if all Apple computers are this way, right? Like, when they come out.
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MATT PORTER >> Or do they like like them? Do they—
00:16:22
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Yeah, and you see people, I think one of the things, and I've mentioned this before,
00:16:28
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but I think one of the things that's most striking about this is that decision with
00:16:32
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the MacBook escape, as we call it often, the touch bar-less MacBook Pro, the decision to
00:16:39
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market that as a MacBook Pro and roll it in there with the touch bar models and it makes
00:16:44
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it seem like the weak model, like it's sort of a laggard, a behind the curve kind of model.
00:16:53
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And only as time has gone on, I think, has there been more recognition of the fact that
00:16:58
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in many ways it's the new MacBook Air and it's more expensive, but it's not much
00:17:03
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heavier and it's retina and it has a lot going for it. I would say that was a marketing
00:17:12
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►
mistake on Apple's part. That product is a pretty great product and it got lost in
00:17:17
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the Touch Bar stuff. And maybe they could have chosen a different way to market it that
00:17:23
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made it not seem like an afterthought because a lot of people we know, including Marco Arment
00:17:29
◼
►
is a good example of this, really like that laptop. And that's interesting to me, but
00:17:35
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got lost in all the hubbub about the Touch Bar stuff. So, you know, it's funny that
00:17:42
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it's sort of taken time and perception of some of these products has changed over time.
00:17:46
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I think perception of the Touch Bar has changed over time where there was more enthusiasm
00:17:49
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for like, "Oh, I can't wait to try it. That sounds like an interesting idea." And
00:17:53
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now there's a lot, everybody I talk to who uses the Touch Bar regularly is like, "Yeah,
00:17:57
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it's interesting. I wish it did more. I hope that there's more in the future," where
00:18:01
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you know, kind of gotten pushed off. Like, using it didn't make people convinced, it seems to me,
00:18:06
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as much as it made people hopeful that it could get better in the future, which is not great.
00:18:12
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Yeah, I think irrespective of how good or bad the products actually are, I think Apple made a lot of
00:18:17
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mistakes here, like just from how long it took them to actually put these things into existence,
00:18:23
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right? And then kind of how the marketing was. I don't think that, as you say, it was completely
00:18:28
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►
clear about what these machines actually were. And one of the things that frustrates me a
00:18:34
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lot is if you really believe in something, go for it. The existence of the MacBook escape
00:18:42
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►
undermines the touch bar. You've basically said that you might not like this, so here's
00:18:48
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another product. Those things, while they're good that you give people choices, sometimes
00:18:53
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that stuff can frustrate me because it's like either do it or don't do it.
00:18:57
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►
Well, that's the problem with messaging, right, is it should not have been seen as this kind
00:19:00
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of dumb fallback for the touch bar. It should have been seen as its own thing. Now, I get
00:19:06
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►
their problem here, which is they don't want to call it the Air. They already have a MacBook.
00:19:12
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And so what do you call it? And they're like, "Well, we're going to decide that those systems
00:19:17
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►
that have Thunderbolt and have the i5 and i7 processors are pro. So we're going to call
00:19:22
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►
a MacBook Pro. And in the end, I think it's a mistake. I think it's a mistake not just
00:19:27
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►
because you shouldn't have two 13-inch laptops that have the same name that are released
00:19:32
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►
at the same time that have totally different feature sets, but that you're making decisions
00:19:39
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►
that have implications for both that product and the products above it that you don't want.
00:19:44
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►
Like that product's a great product on its own. Let it stand on its own and not only
00:19:49
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►
not be overshadowed by this other product but also make you question the other product
00:19:55
◼
►
and your commitment to it. It's just not, yeah, they, it's a tough, make no mistake,
00:20:01
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►
this was a tough call on their part because I think it was an easy call, they would have
00:20:05
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made an easy call and instead they had to make this difficult call and like try to finesse
00:20:09
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►
having him be in the MacBook Pro line. But, and so maybe all their other options were
00:20:14
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►
worse, I don't know, but it does seem like this was a… we can see all the problems
00:20:23
◼
►
with this decision, and you would think maybe in the end a different decision would have
00:20:27
◼
►
been better, but I don't know what those other options are that they felt that they
00:20:32
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►
had. To give it a new name, to release it at a different time, I don't really know.
00:20:37
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►
It's a weird one.
00:20:39
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►
The problem is that that would have been called MacBook, but that name had already been taken.
00:20:44
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►
Right, right. If the MacBook was the MacBook Air, then this would be the MacBook.
00:20:48
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►
Yeah, because there is, you know, it may have been, honestly, there was just no other name for it other than creating a new brand,
00:20:53
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►
and that would have been crazy because it would have had four brands, right? Like MacBook Pro, MacBook Air, MacBook, and then something else.
00:20:59
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►
Well, they could have called it the 13-inch MacBook.
00:21:02
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►
They could have.
00:21:04
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►
They could have, and said we've got a 12 and a 13. I think they don't want to take away from the specialness of the MacBook as this super thin, light thing.
00:21:11
◼
►
thing, but it's this "what is this product?"
00:21:14
◼
►
I mean, or really, they should have stopped selling the MacBook Air and replaced it with
00:21:17
◼
►
this thing, but hey ho.
00:21:19
◼
►
But yeah, well, and this is actually why I kind of like, I don't love a lot of these
00:21:22
◼
►
cutesy names for products, like the MacBook Adorable and all that, but I actually really
00:21:27
◼
►
like MacBook Escape as a name only because it separates it from the MacBook Pro. It makes
00:21:32
◼
►
it this weird new MacBook that's in between the MacBook and the MacBook Pro, which guess
00:21:36
◼
►
But that's actually what the product is.
00:21:39
◼
►
So yeah, it's a tough one.
00:21:42
◼
►
I feel like this would be a great assignment, a great debate in a marketing class because
00:21:47
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►
there really is a…
00:21:49
◼
►
There are not a lot of great answers here.
00:21:51
◼
►
It's just a question of exactly what do you want to do that has the ramifications
00:21:56
◼
►
you're most comfortable with.
00:21:57
◼
►
David: There are no great answers.
00:21:58
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►
There's just a list of bad answers and you got to choose the best bad which I think is
00:22:01
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►
what they actually ended up doing.
00:22:03
◼
►
Maybe. I mean, it's hard to see from this perspective because we can see what's bad about it.
00:22:07
◼
►
But it is possible that if we really sat down with all their other options,
00:22:12
◼
►
we would come to the same conclusion that Apple did, which is this is the best of a bad lot.
00:22:17
◼
►
At least they released the product, right? They could have just not released the product.
00:22:20
◼
►
And said, "Touch bar," or that thing, and there's nothing in between.
00:22:25
◼
►
And then everybody would have been screaming about how, "Why is there no MacBook Air class processor kind of product?"
00:22:31
◼
►
and the answer would be, well, you know, we just decided you can get the touch bar.
00:22:34
◼
►
Yeah, because I tell you, this is not what the marketing team wanted to happen.
00:22:37
◼
►
They didn't, you know, they would say, well, get rid of the air, right?
00:22:40
◼
►
But it probably wasn't the marketing team's decision.
00:22:42
◼
►
Certainly not.
00:22:44
◼
►
Have you seen the Blade Runner trailer?
00:22:47
◼
►
Blade Runner 2049.
00:22:49
◼
►
What do you think of it?
00:22:50
◼
►
Uh, looks great.
00:22:52
◼
►
It does, right?
00:22:53
◼
►
Like, beautiful as well as in the looks great department.
00:22:57
◼
►
Look, looks, looks, yeah, that, I mean, it looks great.
00:23:00
◼
►
That's what I mean. It looks great. What's the story? I don't know. I like that Denis Villeneuve,
00:23:05
◼
►
who did Arrival, is the director of it because I really liked Arrival. And Harrison Ford is in it.
00:23:12
◼
►
And I think that's interesting because I'm kind of curious about how they deal with the passage
00:23:17
◼
►
of time and what's happened in that world. We should also say, by the way, just as a side note,
00:23:23
◼
►
that I feel like there is a podcast that could be done where John Siracusa and Antony Johnston
00:23:29
◼
►
just dissect our discussion of Blade Runner.
00:23:33
◼
►
Yeah, I just don't want to be involved in it.
00:23:35
◼
►
And why we were totally wrong.
00:23:36
◼
►
Well, I encourage those two gentlemen to record a podcast about how wrong we were, and then
00:23:41
◼
►
I'll just tack that on the mic at the movies version of our conversation on the incomparable.
00:23:47
◼
►
Which I'll have, by the way, the mic at the movies version will be the director's
00:23:51
◼
►
cut, where you'll hear us discuss the movie further after we were done with the episode,
00:23:56
◼
►
so just get ready for that.
00:23:57
◼
►
Oh, you got that, huh?
00:23:59
◼
►
Yeah, I got that. I saved that. But maybe Antony and John would be persuadable to come
00:24:06
◼
►
on just on their own and record about how terrible we are to not appreciate Blade Runner.
00:24:12
◼
►
You should do two cuts. Do the director's cut and then the final edit.
00:24:14
◼
►
Well then there'll be the final. That's it. I'll do the director's cut, which will just
00:24:18
◼
►
have my additional material, and then when Antony and John weigh in, I'll do the final
00:24:21
◼
►
version of the Blade Runner commentary.
00:24:23
◼
►
That's at the incomparable.com/mike, by the way, that feed.
00:24:28
◼
►
feed that we have where it cuts out all of the Myke at the Movies segments that we do
00:24:33
◼
►
across all the other shows, including some standalones.
00:24:36
◼
►
Me and John Siracusa are going to do one over the summer as well.
00:24:39
◼
►
Oh, that's good.
00:24:40
◼
►
And including you and Casey talking about Firefly, which is technically not a movie,
00:24:44
◼
►
but we're going to roll it in there because why would we not, which is going on now.
00:24:48
◼
►
Yeah, people should check it out because I actually had somebody ask the other day, like,
00:24:50
◼
►
which episode of Upgrade had Myke talking about-- this is Spinal Tap or something like
00:24:56
◼
►
I just said, "Well, it's Mykey the Movies, too."
00:24:58
◼
►
I mean, that's the way.
00:24:59
◼
►
If you're like, "Remember when Jason and Myke were talking about, or Casey and Myke
00:25:02
◼
►
were talking about that thing?"
00:25:03
◼
►
Go to TheIncomparable.com/Myke because that's where they get just the conversation about
00:25:09
◼
►
the movie a month after the episode comes out on relay.
00:25:14
◼
►
It's just the pure, unadulterated discussion of movies, so people should check that out.
00:25:19
◼
►
But Blade Runner 2049, I'm really excited about it because it has the look, which is
00:25:23
◼
►
is exactly what I love the most out of Blade Runner. It's a modern action movie, right?
00:25:29
◼
►
The music is very similar, which I'm a fan of because I think that fits. Plus I love
00:25:33
◼
►
Ryan Gosling. He's one of my favorite actors and the story looks like it makes no sense
00:25:38
◼
►
if you watch it, but I guess that's the point, right? Like right now, you're not supposed
00:25:41
◼
►
to know. Jared Leto looks like it.
00:25:42
◼
►
Better that way. Yeah.
00:25:44
◼
►
So I'm looking forward to that. I'll go see that in the cinema. I saw Guardians of the
00:25:51
◼
►
Yeah, I liked it.
00:25:52
◼
►
Yeah, I really, really, really enjoyed it. Very funny.
00:25:57
◼
►
This week's incomparable. You can check it out. The one that's already live, 352, I think.
00:26:02
◼
►
Okay, that will be in the show notes as well. Let's take a break.
00:26:06
◼
►
Okay. I think we're done with follow-up.
00:26:09
◼
►
I think so. Thanks, John Syracuse, for inventing follow-up.
00:26:12
◼
►
Yep. This episode is brought to you by our friends over at FreshBooks. Now, the internet
00:26:19
◼
►
has created a bunch of new jobs for people. Like me and Jason, we have our jobs because
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►
of the internet. It has created the ability for somebody to talk into a microphone and
00:26:30
◼
►
put it out there and make money from that, or to type on a keyboard and make money from
00:26:34
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that. The working world is different. And because of that there are more self-employed
00:26:38
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people than there have ever been before. And when you're self-employed you still need to
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make money and the way that you do that typically is by invoicing people. And invoicing people
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◼
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is a really tricky and annoying thing to do sometimes. That is unless you use FreshBooks
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because they have created a system with you and me in mind. People who work online. They
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have found ways to build their system to make sure that it fits this type of life. For example,
00:27:04
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we're all used to seeing notifications in the applications and services that we use.
00:27:08
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So FreshBooks built that in there and every time you log in, you will see what's changed
00:27:12
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of your business and what needs your attention. So it's giving you a real kind of bird's eye
00:27:29
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to send, you can create and send professional looking invoices in less than 30 seconds.
00:27:34
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I will say we've sent over 1000 invoices to FreshBooks now in Relay FM's history. We use
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this, both me and Steven use this on an almost daily basis. FreshBooks is the hub for how
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we make our money and I could not be happier with it. It is absolutely awesome. FreshBooks
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is offering a 30 day unrestricted free trial to listeners of this show. You should go and
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try it out. If you send invoices to anyone just go to freshbooks.com/upgrade and try
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it out right now, that 30 day trial. Then when you sign up please type in upgrade in
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how you heard about this section so they will know that you came to them from this show.
00:28:09
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Thank you so much to Freshbooks for their support of Upgrade and Relay FM.
00:28:16
◼
►
So Ming-Chi Kuo of KGI is reporting that he believes Apple will launch both a Siri speaker
00:28:24
◼
►
and the 10.5 inch iPad Pro that has been heavily rumoured, mostly by Ming-Chi Kuo, at WWDC.
00:28:31
◼
►
What's funny?
00:28:34
◼
►
I like that you pointed out the self-dealing that's happening there, where it's like,
00:28:38
◼
►
"That iPad I told you about, now I'll tell you when." I mean, maybe he's got good…
00:28:44
◼
►
maybe he's got good… I mean, he gave it chances, right? He didn't say it's definitely
00:28:48
◼
►
going to happen. He was like 50/50 for the speaker and 70/30 for the iPad Pro, so it's
00:28:53
◼
►
Not 100% but they're increasing odds, right? And I say that because he's been talking about
00:29:00
◼
►
this stuff for a long time. Now my understanding is that Quo's sources are the supply chain
00:29:09
◼
►
mostly. So wherever he is getting his stuff from, it's coming from the supply chain. Which
00:29:19
◼
►
Really is probably one of the best ways to get your information
00:29:23
◼
►
Well, once they start cranking up the machine and building products. Yep, you you you know, you can't hide that
00:29:30
◼
►
Once the machines are booked right like it's like okay, you can get an idea that something's going on
00:29:36
◼
►
The other thing I know about quotes stuff is quo knows things but quo doesn't always know everything
00:29:44
◼
►
Right. So like he may be aware of something that's happening, but I have seen him in the past like he's like
00:29:50
◼
►
60 70 percent right like yes, it was that but actually turned out to be a different thing, right?
00:29:56
◼
►
It's like you know what? I mean, right?
00:29:58
◼
►
It's like oh you thought those screens were an iPad turns out they were a MacBook, but you were right something was coming
00:30:02
◼
►
Limited information and then he's trying to guess and when he says 50/50 or 70/30, I think some of it is
00:30:09
◼
►
right, I mean you
00:30:12
◼
►
Product announcement is marketing
00:30:14
◼
►
It's not it's not the product and unless the only way to collapse it so the product marketing is is a product is
00:30:21
◼
►
If every time you announce a product it's shipping immediately
00:30:25
◼
►
but that that doesn't happen like the Siri speaker and the iPad both potentially could not ship right away or
00:30:31
◼
►
One of them could not ship right away
00:30:33
◼
►
And in fact my guess is that that's where his a lot of his uncertainty comes in is that he knows that the Siri speaker
00:30:40
◼
►
Thing is being built or they're planning to build it
00:30:43
◼
►
But it's it's it's not far enough along that he can say with confidence that it will be announced at
00:30:49
◼
►
WWDC I think what he's hedging on is like well
00:30:53
◼
►
They could announce it and then have it shipping later in the summer, which is why it's so
00:30:58
◼
►
You know, it's not super advanced in terms of where it's going to you know, when where they are in the production process or
00:31:06
◼
►
They could announce it in the fall and have it ready to go
00:31:10
◼
►
and so he just doesn't know which it is. And with the iPad, I think his
00:31:14
◼
►
confidence level there, because he's been talking about it for a while, is higher
00:31:17
◼
►
that they're like, "They've got this thing ready to go.
00:31:19
◼
►
It's just a matter of announcing it and shipping it." So they could not
00:31:23
◼
►
announce it and hold on it even longer, but his feeling is that they are
00:31:28
◼
►
far enough along in the production process that it's unlikely, or it's less
00:31:31
◼
►
likely that they would do that. But he's, again, he's ball parking all of this
00:31:36
◼
►
because he doesn't know the product launch details. He only knows sort of like status
00:31:41
◼
►
points of these products and is then trying to guess at what that status equates to in
00:31:47
◼
►
terms of an announcement.
00:31:49
◼
►
I appreciate the percentages, honestly, because far too often people will say, "Oh, it's
00:31:53
◼
►
definitely happening," right? Because it makes you sound smarter, right? But it's just like,
00:31:58
◼
►
"Well, you know, I have pretty good sources and my sources are giving me this info." So
00:32:02
◼
►
So the 70% on the iPad Pro is because of leaks from accessory makers and rumblings from the
00:32:08
◼
►
supply chain.
00:32:09
◼
►
So that suggests that the manufacturing for this product will begin in Q2 with the likelihood
00:32:15
◼
►
of an actual product rollout in June.
00:32:18
◼
►
So Apple has a big event in June, right?
00:32:23
◼
►
Why would you not mention this product and launch it when you're doing that?
00:32:28
◼
►
Especially since you're going to also talk about all the great features it's going to
00:32:31
◼
►
to get with the next version of iOS, right?
00:32:33
◼
►
- In theory, we'll come back to that in a moment.
00:32:35
◼
►
Kuo also states that the speaker will,
00:32:37
◼
►
the Siri speaker will, and this is obviously an Echo
00:32:40
◼
►
or a home, Google Home competitor,
00:32:43
◼
►
the speaker will debut alongside an announcement
00:32:46
◼
►
of software development details for home AI at WWDC.
00:32:50
◼
►
Kuo also states that the speaker will include
00:32:52
◼
►
a touch panel, almost like the Echo Show.
00:32:56
◼
►
So let's look at these products a little bit closer, right?
00:32:58
◼
►
Because I don't think me and you have spent much time
00:33:00
◼
►
actually on this show talking about either of them.
00:33:03
◼
►
So the Siri speaker, this is Apple's attempt to put Siri inside of a box for you to put
00:33:09
◼
►
in your home, right?
00:33:11
◼
►
Jason, why would Apple get into this market?
00:33:15
◼
►
Well I think I wrote a big piece on Macworld about this more than a year ago and I think
00:33:20
◼
►
the most obvious reason is that Apple's got voice assistant technology.
00:33:27
◼
►
got a company that is making audio products and Apple's got a streaming music service
00:33:33
◼
►
and Apple's got a home technology smart home initiative. Like, add it up. They've
00:33:41
◼
►
got all the tech to build this product and reasons to do it. So it seems like this should
00:33:47
◼
►
be a product that exists. It should be your home kit hub. It should be your interface
00:33:53
◼
►
for Apple Music playback and have really nice speakers that they can say are, you know,
00:33:57
◼
►
they might even say are like brought to you by Beats. They've got lots of reasons. And
00:34:02
◼
►
as an Apple Music user, I look at this and I think, I want that I want the equivalent
00:34:06
◼
►
of the Amazon Echo that has better speakers and connects to my Apple Music stuff because
00:34:10
◼
►
I've got a lot of it and I've and so I think it's just kind of a natural I think Apple
00:34:16
◼
►
also has to look at this market and see their competitors in it, mostly because of Amazon
00:34:21
◼
►
having some success in there. And, you know, if I'm Apple, I'm sure part of it is saying,
00:34:26
◼
►
"Oh, turns out there is a market here that we didn't really anticipate." And I would
00:34:30
◼
►
also say, if I'm at Apple, I'd probably say, "Well, our technology is better than that.
00:34:35
◼
►
We could make a way better product than Amazon can make because we've got so much more skill
00:34:39
◼
►
in so many of these different areas where Amazon has sort of been behind." And so,
00:34:45
◼
►
you know, and it's another place for Siri to go. It's another place for Siri to stretch
00:34:50
◼
►
out into the home instead of where Siri is now where it's constrained to your Apple remote
00:34:56
◼
►
on your Apple TV or your phone or your tablet. And it just puts Siri in another place throughout
00:35:03
◼
►
your house. And there's validity in that approach. I mean, as an Echo user, I feel that way absolutely
00:35:10
◼
►
that I choose to talk to the Echo and not my phone, even though my phone can do a lot
00:35:14
◼
►
of this stuff too, because it works in contexts where talking to my phone doesn't work. And
00:35:20
◼
►
it's more pleasant to do it. So, you know, I think there are lots of reasons for Apple
00:35:23
◼
►
to do it. I'm honestly a little surprised that Apple hasn't already done this, that
00:35:28
◼
►
they were apparently either so skeptical of this category or could not get the product
00:35:32
◼
►
to come together that they were out even sooner. But I think they still have, in the end, I
00:35:36
◼
►
think it's early days for this category and that Apple will be able to bring everything
00:35:40
◼
►
they've got to bear and they make a competitive, interesting product here.
00:35:43
◼
►
Will you say though that the timing of this kind of fits Apple's patterns, like waiting
00:35:49
◼
►
for people to kind of work out what the market is and the route is and then they come in
00:35:54
◼
►
and leapfrog people. I mean that's the thing that is typical of them, right? That they'll
00:35:59
◼
►
wait, they'll hold it out, see how things go and then barge in and make something that
00:36:03
◼
►
makes everyone go "whoa".
00:36:05
◼
►
No, I think so. We'll see what that product is. I think the longer you wait, the more
00:36:11
◼
►
that you need to impress with the product that you release. So I'm intrigued by this
00:36:15
◼
►
product and think that it needs to impress us because the competitors have raised the
00:36:23
◼
►
bar since two years ago and since a year ago. And so now Apple has to sort of meet and beat
00:36:30
◼
►
a higher bar with a brand new product. It doesn't mean they can't do it. I'm sure that they
00:36:34
◼
►
feel that they've got something that differentiates in a lot of different ways. There are some
00:36:40
◼
►
challenges there in terms of Amazon having a lot of links to third party app ecosystems
00:36:48
◼
►
where you can drive things from the internet and connect to various devices. And Apple's
00:36:54
◼
►
got some stuff that they can do there too. They have familiarity with app stores and
00:36:59
◼
►
with home automation products, obviously. So they can put it... I mean, in the end,
00:37:04
◼
►
it's that, which is there's a product here, there's an Apple product here that they could
00:37:07
◼
►
They've got all the pieces. They just have to have a vision and they need to execute
00:37:10
◼
►
on the product. And hopefully we'll actually see that in June. That would be great. I'd
00:37:14
◼
►
love to see what Apple's take on this category is.
00:37:17
◼
►
You said that Apple have all the pieces. Do you think that they have the software stuff?
00:37:21
◼
►
Do you think that Siri is in a position that it could just be put inside one of these canisters
00:37:26
◼
►
as it is and it be enough?
00:37:30
◼
►
It's getting there, right? I mean, I would imagine at WWDC they're also going to be talking
00:37:34
◼
►
about the next generation of Siri extensions.
00:37:37
◼
►
like Siri kit. Yeah, exactly right. So, for their operating systems, but presumably that
00:37:42
◼
►
would also roll out to a device like this in terms of connecting Siri to different places.
00:37:47
◼
►
And, Siri is a key part of Apple's strategy. So, if, I guess the way I would put it is,
00:37:57
◼
►
Apple has all the pieces in the sense that they've got an assistant. Now, it doesn't
00:38:00
◼
►
mean that they have to just ship whatever they've got and they're good. It means that
00:38:05
◼
►
that that's a that's a let's take it for granted that they are actively working to improve
00:38:09
◼
►
their products in all these different categories right and I think Siri has some issues but
00:38:15
◼
►
it also has some advantages and including the fact that it works all around the world
00:38:20
◼
►
and most of their competitors don't so I think it's got a lot going on but you know it can
00:38:27
◼
►
it could always do more the Siri kit stuff points the way to it doing more and yeah I
00:38:34
◼
►
I guess we'll see.
00:38:37
◼
►
One of the thoughts that I have on this is why they would maybe announce this at WWDC,
00:38:42
◼
►
because I think that they would announce it but wouldn't ship it.
00:38:46
◼
►
And that's because I think that they're going to talk about SiriKit and it's going to be
00:38:50
◼
►
so obvious what they're doing, right?
00:38:52
◼
►
Like whatever it is they're saying SiriKit will now be able to do, it'll be so obvious
00:38:56
◼
►
they may as well show off the hardware along with it.
00:38:59
◼
►
And it doesn't ship.
00:39:00
◼
►
And it doesn't need, it's not replacing an existing device.
00:39:02
◼
►
so that they can pre-announce it by months and months and months.
00:39:04
◼
►
Apple do this, like Apple will avoid the Osborne effect whenever they have an existing product,
00:39:10
◼
►
but if they have a new product in a new category, they show it off, like look at the Apple Watch,
00:39:14
◼
►
it was shown off six months in advance. Like I think that they would do the same whenever
00:39:18
◼
►
they do announce this product, so they can say look, here is this thing, here is this
00:39:22
◼
►
brand new operating system or brand new set of SDKs, you know, or APIs that we want you
00:39:28
◼
►
to look at, right, you know, that this may become Siri OS or something like that. I think
00:39:33
◼
►
I said this on Connected a couple of weeks ago, that they create this whole new way of
00:39:37
◼
►
thinking about this stuff and then it's for this product, potentially, right, or maybe
00:39:41
◼
►
it's just an enhancement of Siri across everywhere, and I'm sure it would be like a, probably
00:39:45
◼
►
a little column A, a little column B, but they'll say, "Oh, and we're doing this because
00:39:49
◼
►
we have this, and it's shipping in September, we have iOS 11, we're gonna have the new Siri
00:39:55
◼
►
in a can. But they don't have to worry about it right now because one advancement, one
00:40:01
◼
►
reason they might do it is to stop people buying everybody else's. Amazon comes out
00:40:08
◼
►
at the end of June, Google IO this week and there are lots of rumors that they're going
00:40:11
◼
►
to have version 2 of home. So kind of WWDC rolls around and they say like here is our
00:40:18
◼
►
product and they show that they have something considering their competitors in this realm
00:40:24
◼
►
are about to both ship V2 of their product and it's going to look like theirs in the
00:40:28
◼
►
sense that it has speakers and a screen on it.
00:40:31
◼
►
Because I really don't imagine Apple putting something out like this and it doesn't have
00:40:34
◼
►
a screen on it because Apple have screens on everything.
00:40:36
◼
►
Yeah, that rumor about a touch panel on the device, if you look at what Amazon's doing,
00:40:46
◼
►
and then you look at what Phil Schiller said about how, well, the screen really has value,
00:40:52
◼
►
which you know you could interpret as being their defense of keeping Siri on phones and
00:40:59
◼
►
things and I have a problem with that because I feel like Apple needs to do a better job
00:41:04
◼
►
of providing screen-free voice control of Siri. It needs to keep pushing forward on
00:41:11
◼
►
that because I don't love it when even when I'm on my phone I don't love it when it kicks
00:41:15
◼
►
back a thing for me to read instead of just telling me the answer. It really bothers me
00:41:19
◼
►
But it's now a lot easier to look at that and say, "Oh, what he's getting at there is
00:41:25
◼
►
that when they do this product, it will have a screen on it."
00:41:28
◼
►
And that's okay.
00:41:29
◼
►
Like we said about the Amazon, the new Amazon Echo product, when it's, with its screen,
00:41:36
◼
►
its seven-inch touchscreen thing that it's got, is ambient information and being able
00:41:41
◼
►
to call something up and show it to you is not bad, but the challenge is to not force
00:41:46
◼
►
you to look at the screen every time you interact with the product. And that's my question
00:41:50
◼
►
for this is that Apple has to work on this because Siri needs to be better at not just
00:41:56
◼
►
kicking you to the screen when it fails. And it needs to fail less and it needs to use
00:42:01
◼
►
its voice more because that's why I'm talking to it is I want to hear it talk. I don't interact.
00:42:07
◼
►
Maybe other people are not like this, but I don't interact with Siri expecting the
00:42:12
◼
►
relationship to be I talk and it shows me things on the screen. I expect it to
00:42:17
◼
►
answer me. In all contexts I expect it to answer me, or almost all contexts, and I
00:42:23
◼
►
feel like it falls down there a lot. So that's my fear about Apple
00:42:28
◼
►
doing a product like this with a screen is if the screen is there to
00:42:31
◼
►
provide extra information and extra context, great. If it's there to serve as
00:42:38
◼
►
the place things get punted when Siri fails and they've got to give up, then I
00:42:42
◼
►
I will be disappointed in that product so we'll see.
00:42:45
◼
►
Let's talk about a 10.5 inch iPad Pro.
00:42:49
◼
►
So if iOS 11 follows the iOS 9 model of an iPad heavy software release, which we are
00:42:57
◼
►
secretly hoping, showing off a super sexy amazing iPad would kind of be the cherry on
00:43:03
◼
►
the cake of it all right?
00:43:04
◼
►
Is that what you British people say?
00:43:06
◼
►
The cherry on the cake?
00:43:07
◼
►
We say the icing on the cake.
00:43:10
◼
►
Yeah, I think cherry on top of the sundae. Cherry on top, icing on the cake. But imagine
00:43:16
◼
►
it's so good, they put icing on the cake and then put a cherry on top of it.
00:43:19
◼
►
And they dump a sundae on top of the icing and then they put a cherry on top of that.
00:43:23
◼
►
And it's just, "Okay, got it. Alright, that's great. Awesome."
00:43:25
◼
►
That sounds pretty tasty, right? So that would make sense, right? Like in that
00:43:29
◼
►
idea it's like, "Okay, so they're showing their increased commitment to the iPad with,
00:43:34
◼
►
how beautiful this device is. But would you show this beautiful device three months before
00:43:41
◼
►
iOS 11 ships? And if you do, when does this product go on sale? Quo is saying June. So
00:43:47
◼
►
then you would show off all the amazingness of iOS 11 for the iPad, which I'm sure it's
00:43:52
◼
►
going to be, right? Come on, please, please, please. And then you say it's going to look
00:43:57
◼
►
great on our new device, but then the new device runs the old software. Do you think
00:44:01
◼
►
that they would do it that way?
00:44:02
◼
►
Yeah, I think it's okay. Yeah, I think it's okay. I think the reason is just as they
00:44:07
◼
►
showed off the multitasking stuff and
00:44:11
◼
►
Said well this works on the iPad air, too
00:44:13
◼
►
Right and then in the fall there, they're like and this big iPad Pro also, right?
00:44:19
◼
►
I think they could I think they can get away with it because it's part of the larger story
00:44:24
◼
►
I think they get away with it because they've got existing products that take advantage of this
00:44:27
◼
►
They say look at all these great features for the iPad Pro
00:44:30
◼
►
Look at all these things that will be able to the iPad pro already does here's what it'll be able to do this fall with
00:44:35
◼
►
Ios 11 the iPad pro is getting more and more awesome, and you know how awesome it's getting it's also getting a new iPad pro
00:44:42
◼
►
That's also awesome, and we'll get even more awesome in the cousin right in the fall
00:44:46
◼
►
They could release every an updated version of the big one right they could indeed
00:44:51
◼
►
So I think that I think it's all one of a kind. I mean yes
00:44:56
◼
►
Ideally, would you like to drop that brand new iPad and iOS 11 together?
00:45:01
◼
►
Yeah, I guess ideally you would.
00:45:04
◼
►
At the same time, if you've got it ready now, why not put it out now?
00:45:09
◼
►
And for developers that'll be great because they'll be able to get it and start working
00:45:13
◼
►
on iOS 11 betas with the new iPad.
00:45:17
◼
►
If there are new features that will be enabled on that new iPad, I'm assuming it will be
00:45:21
◼
►
more or less the same as the iPad Pro 12.9, right?
00:45:25
◼
►
right? But yeah, I mean, so is it ideal? Maybe not, but is it, well, I'll put it another
00:45:34
◼
►
way too, is it's letting them have two things for, I mean, iOS 11 is going to ship anyway,
00:45:43
◼
►
and they're going to be able to make hay with that. So they could launch it then or
00:45:47
◼
►
they could launch it now, and they're going to get attention to a certain degree either
00:45:52
◼
►
I don't think people are going to not buy it in June because they heard about this great
00:45:56
◼
►
feature that they're not going to have until September.
00:45:59
◼
►
But it may also be that from a pure production standpoint, they want the iPads being built
00:46:04
◼
►
now before they start building all those iPhones.
00:46:08
◼
►
I don't know.
00:46:09
◼
►
I honestly think that this product should have been out by now, but there's been more
00:46:13
◼
►
issues for whatever reason, so they have to push it back, but then they don't want to
00:46:16
◼
►
do them all in September.
00:46:18
◼
►
Yeah, exactly right.
00:46:19
◼
►
you imagine that then, then it would have come out in the spring and the case would
00:46:23
◼
►
have been look at all the awesome features we have in iOS already and then they would
00:46:27
◼
►
come to WWDC and say, "Look, there's more."
00:46:30
◼
►
But having a bigger, broader iPad story to developers at WWDC is not a bad thing.
00:46:38
◼
►
Maybe not ideal, but I think they would do it.
00:46:39
◼
►
I don't think they're going to hold on to this product because there are features coming
00:46:43
◼
►
in a future operating system that are going to make it even better.
00:46:46
◼
►
I just don't think they're going to do it.
00:46:48
◼
►
So putting it on this stage, a couple of reasons it makes sense to me.
00:46:54
◼
►
One you are enforcing the encouragement for developers to develop for this platform.
00:47:02
◼
►
Look how great this product is, people love the iPad, you should make great iPad apps.
00:47:06
◼
►
I think that's part of it.
00:47:08
◼
►
The other would be by having the iPad Pro debut at this event bundles it into a bigger
00:47:15
◼
►
event that has more eyes on it which is exactly what they did for the 12.9 they announced
00:47:20
◼
►
it with an iPhone event. It was out of cycle for when they would release iPads, right like
00:47:24
◼
►
6 months before we would have expected it. And I believe they did it then because they
00:47:29
◼
►
wanted more people to see the product and I think that they'll do that here, there's
00:47:34
◼
►
a chance they'll do it here. This is not necessarily the place for iPad hardware, WWDC, but if
00:47:40
◼
►
you want a lot of people to see it, well that's the way to do it.
00:47:44
◼
►
So yeah, it's a big stage. Why not? Why not use it?
00:47:48
◼
►
So it's not unusual for Apple to show hardware at WWDC. It's not every time, but it has happened
00:47:56
◼
►
before. And in the 9to5Mac article, which I've put in the show notes, they detailed
00:48:01
◼
►
a couple of times that they've done this, like in recent times, like the retina MacBook
00:48:05
◼
►
was unveiled in 2012 and actually went on sale. The Mac Pro, of course, famously was
00:48:11
◼
►
previewed in 2013. So Apple does have a history of showing off hardware that's
00:48:15
◼
►
relevant to this audience. So as I said, right, like if you're trying to get
00:48:18
◼
►
people to develop for the iPad, showing them this iPad might be a good way to do
00:48:23
◼
►
that. And also, you know, if you are wanting to have people develop for Siri,
00:48:28
◼
►
showing them a Siri speaker, same kind of deal.
00:48:31
◼
►
Yeah, exactly right. The best way I can put it is that hardware is never
00:48:37
◼
►
required WWDC and when people get really excited about new hardware that's being rumored and
00:48:42
◼
►
they see WWDC on the schedule they're like "oh well that's when they'll announce it"
00:48:47
◼
►
and it's not no it's not required.
00:48:49
◼
►
Never required but it's always nice.
00:48:52
◼
►
But if you've got it ready that's one thing and if it's something that you can fit into
00:48:56
◼
►
the story you want to tell the developers yeah exactly.
00:49:01
◼
►
So fingers crossed we're only oh my god we're just three weeks away.
00:49:04
◼
►
Three weeks away I know it's hard to believe.
00:49:06
◼
►
It's really creeping up on me.
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Two weeks ago, Tim Cook had an interview with Jim Cramer on CNBC and in that interview he
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announced that Apple will be investing a billion dollars into a US advanced manufacturing fund.
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This is what Tim said.
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"We're really proud to do it and by doing that we can be the ripple in the pond because
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if we can create many manufacturing jobs around, those manufacturing jobs create more jobs
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around them because you have a service industry that builds up."
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Also whilst talking about all of this stuff, Cook couldn't help but mention his favorite
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topic. He says it's $1 billion of our US money which we've had to borrow to get but that's
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another whole topic. He's talking about tax reform because Tim can't help himself, right?
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He puts him in a financial situation, he will complain about tax reform. And then last week,
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Apple announced the first recipient of money from its advanced manufacturing fund and that's
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Corning is the company responsible for Gorilla Glass.
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Corning are going to receive $200 million of the $1 billion fund.
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From Apple's press release, they say that this is part of the company's commitment to
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foster innovation among American manufacturers and that this investment will support Corning's
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R&D, capital equipment needs, and state-of-the-art glass processing.
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Right, for people who don't know, the Gorilla Glass is made in Kentucky, and the product
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exists basically because Apple wanted glass, and Steve Jobs wanted glass and not plastic
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on the first iPhone. And this was a concept technology that they put into a real product,
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I think for the first time, with the iPhone. And so that is all made in Kentucky. It's
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It's one of these examples of a US sourced part for a product that's assembled in China
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but actually has a bunch of pieces that are from the US.
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And now, Kuani is huge because Apple helped and, as I say, all phones, all tablets, so
00:53:35
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many computers, so much stuff is used in this class now because it's that good.
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Now I've been digging around for the best I can out of this and it doesn't seem like
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Apple actually get anything.
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So the word investment is interesting to me here.
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Because it's not an investment in the sense that we know, and I think investment is being
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used quite generously here.
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I think it's being used, what strikes me is it's being used in a politics sense, which
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Yes, it's an investment in the country.
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We need to make an investment in education, we need to invest in our future, and how do
00:54:12
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We spend money, we pay for things, and think that it will come back to us in some way that
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is beneficial but it strikes me, now two things, so is it maybe more of a metaphorical investment
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than that they're buying companies or investing in companies or is it that they will get something
00:54:31
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out of it but the point is to show that they're laying out cash in the US, that they're spending
00:54:36
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a billion dollars in cash in the US and I think that's exactly right. I think they want
00:54:42
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to be publicly seen as spending a billion dollars on stuff in the US, a billion US dollars,
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and they want to make that part of their long-standing sort of like, "Look how many jobs we create,
00:54:53
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look how important Apple is," because Apple wants to keep reminding people in the United
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States that they are an American company and that they generate a lot of business in the
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United States and that just because they make their phones in Asia does not mean that they
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are not generating jobs at home and that's for political reasons to keep the heat off
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or make people a little less angry when Apple does other stuff.
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And then also, yeah, I assume that for the 200 million that Apple is giving to Corning,
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that Corning is doing something for Apple.
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I mean, look, a company walks up to you with $200 million, they don't get any of your company
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What they do get is something special.
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Well, it's something like, "Okay, go build that factory. Here's $200 million. Go build
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that factory for our product."
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Yeah, we're going to tell you what you're spending this on, and you're spending this
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on this. You know that idea that we spoke about a long time ago? That new type of glass
00:55:49
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we want to make that wraps around people's faces? This is what this $200 million is for.
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And you'll pay us back over time after it's up and running, but this will give you the
00:55:59
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money to go build that huge capital investment that you're building for us. I think that
00:56:04
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happens a lot in chip manufacturing too, where you have a company will say—and Apple did
00:56:10
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this famously with a bunch of computer-controlled tools for building iPhones and things, where
00:56:17
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they basically told a company, "Here, build all of them." And that company couldn't
00:56:22
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build them for anyone else because they were building for Apple, and sometimes Apple does
00:56:24
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that where it's like, "Here, build a factory for us." And they're like, "We can't
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to build a new factory and they're like here's the money go build us the factory.
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There was that Sapphire company right?
00:56:34
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Oh yes the famous falling apart in Arizona the the Sapphire the the artificial Sapphire
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where it was this deal Apple I think came to them and told them we want to use this
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thing build all the stuff they couldn't make it to Apple specifications so then Apple just
00:56:46
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moved away and then the company I think went bankrupt because they couldn't afford the
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machines that they built and nobody wanted this because it wasn't good enough.
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So I mean, I assume that, as you've kind of said, what this does is it puts Apple around
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the table with Corning in an enhanced way, right?
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It's like, we gave you all this money, so now we're going to work on this new project
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And also at the same time, they get to look good in the eyes of Washington.
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And really, I mean, you look at it, right?
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I'm interested to see where the rest of this money goes,
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but a huge percentage of it has gone to Corning.
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It's a billion dollars and they've just received
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200 million of it. - One fifth of it
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is at Corning.
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- And I expect that there will be maybe one or two more
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of these and then a lot of little ones.
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- Maybe, maybe there'll just be four more of these.
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I don't know. - It could be.
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I just don't know if there are enough companies
00:57:47
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that in the US that Apple used so extensively
00:57:49
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that it could give such huge amounts of money to.
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Right, that's one.
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I can't think of what they are. Maybe I don't know enough.
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I've seen some speculation that Apple is trying to use this money to create supply
00:58:03
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chains, little baby supply chains in the US. There's nothing to say that this money actually
00:58:08
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has to go to other companies either. They could say that we're spending $500 million
00:58:13
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of this on our own factory. Right. And then we expect that… And I think
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Also, the issue is like, the idea is if you put some money in and say, "Okay, there's
00:58:24
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money in this location in Kentucky or in Austin, Texas or wherever, there's money here."
00:58:32
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If you're trying to build up a supply chain of other companies, just like with car factories
00:58:37
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and things, they will, if there's money there and opportunity to feed the big factory,
00:58:43
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other businesses will start to pop up to take advantage of it.
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I think that that's one of the, at least political speculations that I've seen is
00:58:52
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this is a way to counteract some criticism of Apple building so much stuff in Asia is
00:58:58
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to say, you know, they've said there's no supply chain in the US. This is a way to say,
00:59:02
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look, we're investing in the US and trying to get some sort of supply chain starting
00:59:08
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to develop here involving, and that involves education. But what's the goal of this? The
00:59:12
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The end goal of this is not just a blunt criticism of Apple politically, but it's also to get
00:59:16
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Apple to make its case that they want that corporate tax holiday so that they can bring
00:59:23
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their cash back from overseas at a lower tax rate. And their argument is, if you bring
00:59:28
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it back, we'll spend it in America. Because right now what they're doing is borrowing
00:59:32
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money in the U.S. rather than move their money back and pay taxes on it.
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It's like, oh, we just built this facility, but we can't run it.
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We can't afford to run it because our money, we can't bring it back.
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Let's bring our money back.
00:59:45
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Apple have also created a new page on their website.
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It's called apple.com/job-creation.
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And they're touting 2 million US jobs have been created by Apple and counting.
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And this is, the page opens with this kind of paragraph text.
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Apple is one of the biggest job creators in the United States,
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responsible for 2 million jobs in all 50 states.
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states. Last year we spent over 50 billion dollars of more than 9,000 US
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suppliers and manufacturers. Since we launched the App Store in 2008, US
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developers have earned over 16 billion dollars in the apps in App Store sales
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worldwide and we're just getting started. They have a ton of information on this
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site including a quite cool breakdown state-by-state of all the people that
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they employ and people in the App Store ecosystem. So you know these these two
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million US jobs, they're not Apple employees right? These are Apple
01:00:30
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employees plus people who make money because of Apple. They should maybe include me and
01:00:36
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you in this, but I don't think that they are.
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We are a part of this job creation.
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Well, you're not a US job. Come on. You're outsourced.
01:00:42
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He's a US company.
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I know. It's true.
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It is true. Relay is a US company.
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Yeah, I export my voice to the United States.
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I'm an import. I'm an import.
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I'm surprised they haven't taxed your voice yet.
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do. Why are they doing all of this then, right? Like I think that this job creation page says
01:01:01
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it may be even more than the billion dollars is that they are maybe trying to keep Trump at bay
01:01:09
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here. President Trump has said in many avenues about keeping things in America, right? Like he's
01:01:17
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very incensed in keeping things in America production-wise. Are they maybe trying to do
01:01:23
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this to look favorable there? Maybe are they trying to do it to get a favor in return?
01:01:30
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In the Cramer interview, Cook spoke about his relationship with Donald Trump. He said,
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you know, my view on working with any government in the world is that there are things you
01:01:38
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will agree upon and things that you will not. I think with each administration in every
01:01:42
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country of the world, there are things you disagree and things you agree. And you look
01:01:46
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to find common ground and try to influence the things that you don't. If you don't show
01:01:50
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up I think that's the worst scenario because then you're quiet and this doesn't do your
01:01:54
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cause any good or your point of view any good. Roughly translated, this says to me, we're
01:02:00
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given a little to get something back.
01:02:02
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Yeah, and that we're engaging with somebody who we disagree with on a lot of issues because
01:02:08
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if you just abandon the field, you will not be able to play the game and make an influence
01:02:14
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democracy. And I think that's true. I think also as a business, you can't just make
01:02:22
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your political views destroy your business because you've spited the people in power.
01:02:29
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It's a challenge. So he's trying to walk that line of saying, "Look, if we're in
01:02:34
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the room, we can talk about things that matter to us." And does that mean that down the
01:02:39
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road if there's an issue with the FBI wanting Apple to build a special version of their
01:02:44
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operating system that can decrypt information on phones and Apple says no again? Does it
01:02:51
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help if Apple has a working relationship with the administration and can say, "Look, we're
01:02:57
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playing ball with you guys. This is too far." Whereas if they spite them, then they don't
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have the relationship. They don't get the chance to make that case. I think that's
01:03:07
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true, I do think that at the end of the day this is Apple making its, yes, we're a good
01:03:13
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citizen and also please let us bring our money back into the US at a lower tax rate. I think
01:03:18
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that that's just part of the game because that's a lot of cash they've got out there
01:03:21
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outside the US and they would like it back and they would like to spend it in the US,
01:03:25
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but they do not like that enough to pay the current tax rate on it. And that's true of
01:03:30
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a lot of companies right now. So, I don't know, this is complicated stuff. Apple, this
01:03:35
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This is one of those cases where we have to look at the size of Apple as a company and
01:03:38
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its importance in the world economically and how it is in all these different countries
01:03:44
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and has to navigate all of these different issues.
01:03:47
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And this is one of those cases where Apple is trying very hard to navigate the American
01:03:53
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political waters.
01:03:56
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I think ultimately this is a good thing I think. Basically it's Apple putting some money
01:04:07
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that it has in its insanely large war chest back into helping people and helping other
01:04:14
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companies which is probably a good thing. And if we can take Cook's comments at face
01:04:21
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value. Let's remove the tax thing from this because I'm not actually sure if
01:04:26
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like if that's good or bad honestly like from a regular person level it's like
01:04:31
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tax no tax I don't care I don't care how much tax Apple pays honestly like
01:04:37
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it doesn't affect my life but if they're able to try and get a better
01:04:41
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relationship with the government so they can more easily ward off these FBI type
01:04:46
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things right that's a good thing in my kind of column of good and bad right yeah
01:04:51
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I think it's I suspect it's more about the money but so do I but like my point
01:04:56
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on that is like it's okay good for you like I I really don't know this this
01:05:01
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really upsets Tim but I don't think that it behooves him to keep talking about
01:05:05
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this so publicly it's like oh oh no you had to borrow like you look you borrowed
01:05:11
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that money because you wanted to you definitely have a billion dollars on
01:05:14
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hand in the US. I will not believe that. You borrowed that to make a point.
01:05:18
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I don't know. They do borrow money in the US regularly. That's one of the things that
01:05:22
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they do. You can hear it on the analyst calls. They borrow it in the--
01:05:24
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All companies do this, right? Whether they have the cash or not, there are benefits and
01:05:29
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it's probably tax-related again on the other side.
01:05:32
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This is one of the reasons is that they wouldn't have to borrow it if that money was in the
01:05:34
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US's cash, but a lot of it's outside, so they just borrow in the US. It's not a big deal,
01:05:39
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it is something that they do. I do think it's largely about the money, but I think it is
01:05:45
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also about public perception of Apple and all those stories. I think it's about the
01:05:48
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stories about the Chinese factories and the conditions of the factories and all of that,
01:05:52
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because not only does that reflect negatively on Apple in the sense of the bad conditions
01:05:58
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there that get reported every now and then, but I think it also reflects negatively on
01:06:03
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Apple because it reminds everybody that Apple is making things in China and when you've
01:06:09
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got people in America who are upset that jobs are leaving the United States, then it's
01:06:15
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a reminder that Apple is one of those companies that's doing that. Now, of course, I would
01:06:19
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say obviously Apple has so many people that they employ in the United States building
01:06:24
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these products, making these products, designing these products. So it's PR, right? I mean,
01:06:29
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At the end of the day, it is PR for a few reasons.
01:06:31
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It's to make customers feel better about Apple.
01:06:33
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It's to make politicians feel better about Apple.
01:06:36
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And it's about Apple being able to be
01:06:38
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seen as an upstanding citizen.
01:06:39
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So when they say--
01:06:40
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just like when Tim Cook talks about how much tax they pay.
01:06:43
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They say, we're one of the biggest taxpayers
01:06:45
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in the United States, or the biggest taxpayer
01:06:47
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in the United States.
01:06:49
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When they're being bashed for hiding money in Ireland
01:06:53
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and keeping money overseas when they could bring it home
01:06:57
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pay taxes, it allows them to have a counter to that. So it is a marketing and PR kind
01:07:02
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of front for them in terms of political and consumer marketing. That's the game they're
01:07:10
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playing because they really, really, really want to repatriate their money at a lower
01:07:14
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tax rate, which is a game that the current administration, I mean, that's the thing,
01:07:18
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it's a game the current administration, I think, probably wants to play. And honestly,
01:07:24
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This is the sort of thing that allows the current administration to say, "See the progress
01:07:28
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we're making because Apple has announced this $1 billion fund."
01:07:33
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And that's part of the game too, politically.
01:07:37
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I'm going to say a thing.
01:07:39
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I'm going to say a thing.
01:07:41
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When I say this thing, don't take it at face value.
01:07:46
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Do you have an idea of what I'm going to say here about this whole thing?
01:07:51
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I cannot see this happening under Steve Jobs. All of this, I just don't see it. I'm not
01:08:01
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saying that it's bad or worse. I'm just saying that looking at Apple doing something like
01:08:08
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this, I just cannot see Steve doing this.
01:08:13
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Well, I think the "look at how altruistic we are" thing is more a Tim Cook thing than
01:08:23
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a Steve Jobs thing.
01:08:24
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Yeah, I mean, I've said in many, many places, and I'll say it here again, Apple is a better
01:08:29
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company, as what a company should do and be under Tim.
01:08:34
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From charitable to just playing the company game, which it should.
01:08:39
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It's better under him.
01:08:40
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changes they made like as soon as Steve was gone in terms of corporate giving and things
01:08:48
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like that, right, where I think Steve either didn't care or he was just like, "No, let
01:08:54
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people give on their own. We don't care." And he didn't care so much about necessarily
01:08:58
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being a good corporate citizen. I think that that's true for whatever reason.
01:09:01
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I think all those things were distractions, right?
01:09:02
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Yeah. I don't know the reason psychologically why he had that attitude, but it seems to
01:09:08
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me like he had that attitude in a way that Tim Cook doesn't. He wants to be seen as being,
01:09:12
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and Apple being seen as being a positive force in the world in a lot of different ways. I
01:09:16
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will say that there was a pragmatic streak in Steve. And so when you say, "I don't know
01:09:21
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if this would have happened with Steve around," I will say that some of this in terms of the
01:09:27
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politics and trying to get the money back, I could see Steve playing games about that
01:09:32
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stuff because I think that's the kind of stuff that as a pragmatist he would have realized
01:09:37
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"We need to do this politically." In fact, it might not have been cloaked in "We're making
01:09:43
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the world a better place as much as it is."
01:09:45
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I think that's kind of more what I mean is that it would have been a letter on Apple.com
01:09:50
◼
►
explaining everything and him kind of saying, "Screw you, we're doing it this way."
01:09:54
◼
►
Thoughts on taxes.
01:09:55
◼
►
Yeah, you know? Like as opposed to these games that Tim plays, and he plays the games that
01:10:01
◼
►
a big CEO will play. It feels like it's a lot more... I can't think of a better phrase
01:10:07
◼
►
business makes it sound worse, but like a lot more cloak and dagger.
01:10:09
◼
►
Like it's like we're doing this one thing, but we're hiding under another thing like
01:10:15
◼
►
this job creation page, right?
01:10:17
◼
►
It's all like saying a thing, but really you're doing this other thing.
01:10:23
◼
►
And and again, it's like this is I'm not attempting to criticize Tim Cook because he is doing
01:10:28
◼
►
what he should be doing.
01:10:30
◼
►
This is what the CEO of the largest company on the planet should be doing.
01:10:34
◼
►
you should play the game this way, because this is the way you play if you want to get
01:10:38
◼
►
what you want. He would probably prefer to play a different game, but this is the game.
01:10:43
◼
►
Yeah. Honestly, that job creation page, and to a certain extent the environmental page
01:10:50
◼
►
too, but the job creation page especially, I roll my eyes at it a bit because I feel
01:10:56
◼
►
like it's greenwashing. The idea that you are…
01:11:00
◼
►
It is. The statistics that they are including in
01:11:02
◼
►
that they should not include in that, I think.
01:11:05
◼
►
For people who don't know what greenwashing is, greenwashing is doing things like if you're
01:11:09
◼
►
an oil company, you spend a million dollars on an environmental program that transforms
01:11:18
◼
►
your plastics made from your petroleum output into pillows or something like that, or you
01:11:25
◼
►
plant a forest that's going to absorb CO2 and put out oxygen and makes everybody happy.
01:11:32
◼
►
and everybody's like, "Wow, look, giant oil company cares about the environment."
01:11:37
◼
►
But they spend a million dollars on that and meanwhile they're spending billions and
01:11:40
◼
►
billions of dollars on all of these other things and it's a drop in the bucket to
01:11:44
◼
►
And the reason they're doing it is not to change the world but to tell the story.
01:11:47
◼
►
They pay for the program so that they can do an ad that shows you how great they are
01:11:53
◼
►
in order to take your eyes off of this other thing that you might not like that they're
01:11:58
◼
►
That's greenwashing.
01:11:59
◼
►
these using these heartwarming stories as a big corporation to sort of move
01:12:03
◼
►
your eyes away and I always thought that about the jobs page that it was it was
01:12:07
◼
►
initially like no no no don't look at the Chinese factories look over here at
01:12:12
◼
►
the happy app developers and the Apple Store employees that's what we want you
01:12:15
◼
►
to focus on and now you've got that added political element and you're
01:12:20
◼
►
absolutely right they are a huge company this is the way the game is played all I
01:12:24
◼
►
think as people who use their products we have two things one we want the
01:12:27
◼
►
products to be good. And two, we want to not feel bad about the company we buy the products
01:12:33
◼
►
from. And it's a complicated feeling. And everybody's got personal relationships with
01:12:38
◼
►
different companies. People will do personal boycotts of companies that they don't like
01:12:41
◼
►
because they heard their CEO said a thing and it's bad. And that's fair. You can do
01:12:46
◼
►
that. Although, if you take that to an extreme, you will run out of products to use. I will
01:12:49
◼
►
tell you, you will run out of products if everybody has to vote the same way you do
01:12:53
◼
►
and believe the same religion that you do and all of those things. You will run out
01:12:57
◼
►
of products because every –
01:12:58
◼
►
David: Don't try and look at how your food is made.
01:13:00
◼
►
Tim Cook – Every company contains masses, everybody contains people with lots of different
01:13:03
◼
►
philosophies. I think as a CEO of a big company like Apple, Tim Cook is trying to navigate
01:13:08
◼
►
and say, "Look, we've got some principles that we follow." But you could very easily
01:13:12
◼
►
point to like China and say, "Google doesn't want to participate in China to a large degree
01:13:18
◼
►
because of all the censorship of information and Apple will never worry about that because
01:13:24
◼
►
Apple makes too much money in China. And that's a place where Apple has decided, as Tim Cook
01:13:28
◼
►
said, "Well, we'll disagree, but you still have to work with them." And I think that's
01:13:33
◼
►
always a challenge because what you don't want to be perceived as is a company that
01:13:38
◼
►
is evil and is working with evil people on evil things. But you also, as a corporate
01:13:45
◼
►
executive, you need to not ignore big markets where your company can grow and have profit.
01:13:52
◼
►
And so it's a tough one. It's a really tough one. And I think Tim Cook is trying very hard
01:13:57
◼
►
to navigate it and doing a pretty good job. But I will say that by talking about your
01:14:01
◼
►
corporate principles, you do open yourself up to criticism for not living up to them.
01:14:06
◼
►
And if you act as if you don't have any corporate principles, people will complain, but they're
01:14:11
◼
►
not going to call you on hypocrisy. And that's the dangerous game that you play when you
01:14:14
◼
►
walk down this path. But that's what it's Apple. It feels very Appley to do this. So
01:14:19
◼
►
feel like Tim Cook is not changing Apple into something else. By having these beliefs and
01:14:26
◼
►
getting them out there, it sort of fits with their brand. It's a tough job. I wouldn't
01:14:35
◼
►
No. And as I say, I think he does a great job. I just think it's different.
01:14:41
◼
►
Yeah, certainly. I think there's lots of stuff Steve just didn't care about. I think
01:14:46
◼
►
Steve Jobs never wanted to be the CEO of the biggest company. I think, in fact, I'll go
01:14:50
◼
►
further. I think if Steve had not had a recurrence of his cancer, I think that it would have
01:14:59
◼
►
only been a matter of a few years if it wasn't already happening, that Tim would be de facto
01:15:05
◼
►
CEO in the sense, perhaps just remaining COO. But I suspect at some point he might have
01:15:11
◼
►
even become CEO and Steve would have been, as he was right at the end of his life, the
01:15:15
◼
►
chairman of the board and basically like working with Johnny Ive on products. Because ultimately
01:15:19
◼
►
Steve Jobs was a product guy. He's a product guy. He never wanted to be the CEO of the
01:15:24
◼
►
largest market cap company in the world. Not his thing. Like corporate stuff, totally not
01:15:31
◼
►
his thing. So at some point, if he had lived, I think push would have come to shove and
01:15:36
◼
►
he'd be like, "I don't want this crap, Tim. You do it."
01:15:38
◼
►
Tim probably would have become CEO and then Jobs, you know, they would have created like
01:15:43
◼
►
CPO or something for him. Well he would have been Chairman of the Board and Chief Creative
01:15:49
◼
►
Officer or Product Officer or something working with Johnny on product strategy. You're probably
01:15:55
◼
►
right Jason. I think you're right. Because you could see it anyway that as time went
01:16:01
◼
►
on, illness or no illness, Cook was doing more than a COO does. Sure. He was doing all
01:16:11
◼
►
the jobs of a CEO that Steve Jobs wasn't interested in, right? I think that's probably accurate,
01:16:16
◼
►
which is why he was a logical person to step in on on leave of absence stuff. It was why
01:16:20
◼
►
he was always on the conference calls.
01:16:21
◼
►
He was ready.
01:16:22
◼
►
Yeah, I mean, he did all those financial calls that Tim is on. Tim was always on those calls.
01:16:27
◼
►
Like, it was rare when Steve would appear on the financial analyst calls. Tim would
01:16:31
◼
►
appear on them. And he still appears as CEO because that's part of the job he was always
01:16:36
◼
►
That's honestly right, Jobs was not the CEO.
01:16:40
◼
►
Like what we think of as a CEO now
01:16:43
◼
►
has been molded by Steve Jobs.
01:16:45
◼
►
- There was a time when he was the CEO in the turnaround
01:16:49
◼
►
because he needed to be,
01:16:51
◼
►
because he had a vision for what the company was.
01:16:53
◼
►
But once he got the company up and running,
01:16:55
◼
►
and it started to get big,
01:16:57
◼
►
big companies are different from little companies
01:17:00
◼
►
that are about to go out of business if you don't save them.
01:17:02
◼
►
They do require sort of different management.
01:17:05
◼
►
And yeah, in the end, would Steve Jobs, would that not have been a waste of his time?
01:17:10
◼
►
I'm sure he felt it was already a waste of his time, which is probably why Tim Cook did
01:17:13
◼
►
all that, you know, all that work, because Steve didn't want to do it.
01:17:18
◼
►
I don't think that the CEO of a company, historically, has been that closely connected to the creation
01:17:23
◼
►
of the product.
01:17:24
◼
►
Like, I don't think that historically, a CEO has been your company spokesperson.
01:17:30
◼
►
You had company spokespeople.
01:17:31
◼
►
If you're small and you're a startup, you are.
01:17:35
◼
►
Steve came back to Apple, that's what he was. But you're right, in the long run, Apple was
01:17:39
◼
►
becoming something very different. And if we take Steve's illness and death out of the equation,
01:17:44
◼
►
and try to imagine like, what would a person like Steve Jobs do when Apple changed and grew,
01:17:49
◼
►
I think he would gravitate toward the areas that were that were him at his best as the chief
01:17:53
◼
►
spokesman, as the figurehead, and as the product guiding star, right? And not all this other all
01:18:01
◼
►
all this other junk that, "Tim, do this. Tim, come on. Help me out here, Tim." So,
01:18:06
◼
►
I think that's what happened. And it would have continued if Steve had lived. I think
01:18:11
◼
►
it would have continued down that path.
01:18:13
◼
►
Yeah, just being an observer of Apple in 2017 is very different. You look and think at things
01:18:19
◼
►
that you didn't do before. Like even back from when I started, right, in 2010, looking
01:18:25
◼
►
at this stuff seriously as an amateur.
01:18:30
◼
►
Here's the way to think of it. Twenty years ago, Steve came back. Ten years ago, the iPhone
01:18:36
◼
►
came out. So even Apple of ten years ago was not anything like it is now.
01:18:43
◼
►
It was a very successful music company at that point, really.
01:18:48
◼
►
And twenty years ago, it was a company that was falling apart in its death throes and
01:18:52
◼
►
needed to be completely rebooted. So today's Apple is very different than even ten years
01:18:57
◼
►
years ago, let alone 20 years ago when Steve came back.
01:18:59
◼
►
So there you go. It's a very different world. We talk about politics on the show now.
01:19:06
◼
►
Yeah, that went in the direction I wasn't expecting, but I thought it was interesting.
01:19:11
◼
►
Whenever I see these things, I just can't help myself. And I really don't mean it as
01:19:15
◼
►
a criticism when I say, "What would Steve have done?" in the way that most people do
01:19:20
◼
►
when they invoke that phrase. No, it's just an observation that it seems
01:19:24
◼
►
like this would be a different person would have a different take on this kind of thing.
01:19:27
◼
►
And it's, as I say, and try to really underscore, by invoking that phrase, I don't mean and don't
01:19:33
◼
►
even think that Tim is doing it wrong. Or like that different is bad because honestly, I think
01:19:40
◼
►
so many things about this company are so much better under him. A lot of the political stance
01:19:46
◼
►
that they take are done with, I think, a lot more grace and then ultimately more impact.
01:19:52
◼
►
So yeah, but it's just, I think it's interesting to just see the difference
01:19:57
◼
►
between the company between now and then. Oh, for sure.
01:20:00
◼
►
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Ask upgrade time!
01:21:15
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So, as always, you can send us your questions with #askupgrade for us to talk about at the
01:21:21
◼
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end of the show.
01:21:22
◼
►
It can be what you want our thoughts about things, it can be technical support at times.
01:21:28
◼
►
We will do everything and everything that we can, especially purchasing decisions, to
01:21:32
◼
►
help answer your ask upgrade.
01:21:36
◼
►
Vic has written in to say, "Regarding stickers, does Myke put them on his luggage?"
01:21:40
◼
►
I can't believe I didn't mention this.
01:21:42
◼
►
I don't cover my luggage in stickers, but I do put stickers on my luggage, and everyone
01:21:47
◼
►
should do this, especially with luggage, because it's so hard to find your bag.
01:21:52
◼
►
I put stickers on my luggage, and I think I came out very clearly as being relatively
01:21:56
◼
►
anti-sticker last time.
01:21:58
◼
►
I put stickers on my luggage when I got my Away suitcase, not a sponsor this week.
01:22:03
◼
►
The first thing I did was put stickers on them.
01:22:06
◼
►
I have an incomparable zeppelin on the front, and on the bottom, hiding, lurking, is Skeletor.
01:22:12
◼
►
that way when it comes off the baggage claim, even if there's a bunch of Away suitcases,
01:22:17
◼
►
which there probably will be, who are we kidding, I will be able to find mine because it's got
01:22:21
◼
►
my stickers on them and it could only be me. So yeah, put identifying marks on your luggage
01:22:26
◼
►
for Pete's sake. You got to do that. You don't want somebody else taking your bag.
01:22:29
◼
►
Geoff - And my Away case is black and I forgot to put a sticker on it on my first trip. It
01:22:33
◼
►
was a nightmare.
01:22:34
◼
►
Dave - Also your Away case is green. It's a very, very, very dark green.
01:22:38
◼
►
Geoff - Yeah, it looks black though, right?
01:22:39
◼
►
Dave - I know.
01:22:40
◼
►
Well, we just bought another one and Lauren was like, "Why didn't you get the green?"
01:22:44
◼
►
And I said, "It's black."
01:22:47
◼
►
And she says, "Oh, like the one we've got."
01:22:48
◼
►
And I said, "No, this one is blue."
01:22:50
◼
►
Can you tell though, Jason?
01:22:53
◼
►
Can you tell you can?
01:22:55
◼
►
So we got a red one instead.
01:22:56
◼
►
So yeah, I ended up putting a big pineapple pepperoni sticker.
01:23:00
◼
►
Yeah, there we go.
01:23:01
◼
►
Because we had those made recently.
01:23:04
◼
►
You got to put them on your – yeah.
01:23:05
◼
►
Or something, right?
01:23:06
◼
►
Like we had a bag that we had –
01:23:07
◼
►
Or a ribbon around it.
01:23:08
◼
►
We had a little cat collar that we got actually from when our dog, our first dog was a puppy.
01:23:13
◼
►
She came with this little cat collar, a little pink cat collar and we just tied that on there
01:23:17
◼
►
and well, she was so little that dog collars didn't fit her so they had a little cat collar.
01:23:22
◼
►
And so that stayed on that.
01:23:23
◼
►
I think it's still on that suitcase so you can see there's this little pink thing hanging
01:23:27
◼
►
down and you're like, "Ah ha, that's ours."
01:23:28
◼
►
So something identifying characteristic on your generic bag, please.
01:23:32
◼
►
Sickers are great though.
01:23:34
◼
►
this is a good question here from Adam. I will shortly be giving my first conference talk.
01:23:39
◼
►
Any tips? Oh man. Yep. Big deal. Congratulations, Adam. This is a huge deal. So my, I've only,
01:23:47
◼
►
I've only done like one serious conference talk, um, which was, uh, at release notes a couple of
01:23:54
◼
►
years ago, which is a great conference. Um, I'm looking forward to attending again later on this
01:23:57
◼
►
here my advice basically is rehearse past the point that you think you need to
01:24:03
◼
►
so rehearse your talk to the point where you feel like you know it all and then
01:24:08
◼
►
keep doing it and also this was not advice that I knew until I was told to
01:24:13
◼
►
do and then forced to do it is to rehearse your talk in front of one
01:24:18
◼
►
person in a room and film yourself doing it because this adds two times the
01:24:24
◼
►
pressure because you will definitely it's way harder to talk in front of one
01:24:28
◼
►
person when that one person is just looking at you right and you did the
01:24:32
◼
►
only person in the room I find it harder anyway and the filming of yourself means
01:24:37
◼
►
that your mistakes will be captured forever and you can go back and watch it
01:24:40
◼
►
cringingly I I rehearsed my talk in front of gray and it's one of the
01:24:47
◼
►
hardest things I've ever done in my entire life because he just sat there
01:24:50
◼
►
done face watching me. So I wouldn't necessarily recommend that but do it in front of one person
01:25:01
◼
►
and film yourself.
01:25:02
◼
►
No, Greg, got it. Got it. Yeah. And I would throw in those are those that's great advice.
01:25:07
◼
►
I would recommend in terms of building the presentation. Think about I'd say from the
01:25:15
◼
►
start you know, think about an outline. I would say in terms of building slides if you're
01:25:20
◼
►
going to do slides, just keep in mind, keep the words on the slides to a minimum because
01:25:26
◼
►
there's nothing worse than a presentation where you read slide bullet points. Don't
01:25:30
◼
►
do it. Don't do it.
01:25:31
◼
►
>> BRIAN KARDELL-MULLER Or that people will be reading instead of listening to you.
01:25:32
◼
►
>> JEAN RYAN Exactly. So if you must use slides, try to use images, try to use single words,
01:25:38
◼
►
try to use short bits of punctuation. Don't put up big bullet points if you can help it
01:25:45
◼
►
because it's bad on two levels because of your audience paying attention to the bullet
01:25:49
◼
►
and not listening to you and because you read your bullet points and that's no good.
01:25:53
◼
►
If you use the presenter's notes and you can do that, there are great, like you can
01:25:56
◼
►
use an iPad or a laptop or even a phone to do your presentation and leave yourself presenter's
01:26:01
◼
►
notes and keynote or PowerPoint or wherever.
01:26:04
◼
►
I find that valuable.
01:26:05
◼
►
Sometimes I will write what I want to say word for word.
01:26:07
◼
►
Other times I will just bullet point myself and then I can read from my bullet points
01:26:11
◼
►
and not sound scripted, which is even better if you can do that, especially if you're
01:26:16
◼
►
somebody who sounds really scripted when you read a sentence. When it starts reading like
01:26:22
◼
►
this because you are reading the sentence, right, maybe go to bullet points so that you
01:26:25
◼
►
have to phrase them naturally. But don't put them on the slides, please. I beg you, don't
01:26:31
◼
►
do it. That's a major no good kind of thing. And the other thing I throw in is if you can
01:26:37
◼
►
rehearse or even just plug in and stand there in the place where you're going to give the
01:26:42
◼
►
presentation in advance like a tech rehearsal. Do that because you will
01:26:46
◼
►
find mistakes, you will find that they've got your setup wrong and you can get
01:26:50
◼
►
them to fix it if it's a couple hours before instead of five minutes
01:26:53
◼
►
before and it gets you comfortable with the room. You realize how you're entering
01:26:57
◼
►
and where you're standing and it won't be a surprise when you get up there to
01:27:01
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actually give the talk in front of a full room because that's not a time you
01:27:04
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want to be surprised. So that's my advice.
01:27:06
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►
Ok, I have more now. From a technical perspective, have multiple versions of your
01:27:11
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►
presentation, have the keynote file or the PowerPoint that you want to give, but then
01:27:16
◼
►
also have a version where everything is a PDF, because the computer that you're operating
01:27:21
◼
►
on will probably not be your own and they may not have the fonts that you need. So if
01:27:24
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►
you use special fonts, include those files, like, you know, everything you can put on
01:27:29
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►
a thumb drive.
01:27:30
◼
►
Let's follow that up by saying, if you've got multiple devices with you, put a copy
01:27:33
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►
of your presentation on all of them, and on a thumb drive that you bring with you.
01:27:37
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►
And on Dropbox, and on iCloud, everywhere.
01:27:40
◼
►
put it everywhere all the time.
01:27:42
◼
►
- Everywhere, and then you'll be safe,
01:27:44
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►
because we have all had that.
01:27:47
◼
►
- The one thing you don't wanna be worrying about
01:27:49
◼
►
is where it is.
01:27:50
◼
►
- We have a PC here with no fonts, and yeah.
01:27:54
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►
Oh well, we don't have your adapter
01:27:55
◼
►
for your MacBook or your iPad.
01:28:00
◼
►
- Everywhere.
01:28:01
◼
►
Eli asked, "Do you think that at some point
01:28:03
◼
►
"Apple could merge the Mini and Pro lines
01:28:05
◼
►
"and making it a configurable product across the board
01:28:07
◼
►
"from entry level all the way up to Pro?"
01:28:10
◼
►
No, I don't.
01:28:11
◼
►
The price would be strange, right?
01:28:14
◼
►
Well, there's a technical reason, too, because you've got to build this base system.
01:28:17
◼
►
And the pro features, if you build all the pro features in, the speed of the memory and
01:28:23
◼
►
the bus and all that, you're using probably reference stuff from Intel.
01:28:28
◼
►
You could build a product that could scale, but I feel like it would be way too expensive
01:28:33
◼
►
for the low end at that point.
01:28:35
◼
►
Because you have to build in all the things, even if it's just the enclosure.
01:28:37
◼
►
like, you have to build in the ventilation and all that for all of this stuff that the
01:28:42
◼
►
low end's not gonna use. So I don't think there's a one-size-fits-all product here.
01:28:46
◼
►
I think they can make a tower with some range that was sort of like mid-range to high-end
01:28:51
◼
►
Mac Pro like they used to do.
01:28:53
◼
►
But not low range to high-end.
01:28:54
◼
►
But a Mac Mini, no. In fact, it's funny that this came up because I was talking to Russell
01:28:59
◼
►
from the Material Podcast, and who's gonna be in Mountain View for Google I/O this week.
01:29:05
◼
►
I'm hoping to have them on download in fact. And he bought an Intel NUC, those little,
01:29:11
◼
►
it's like a Apple TV sized PC.
01:29:14
◼
►
It's like a minimum viable computer.
01:29:16
◼
►
Yeah, exactly right. And he bought it with Windows on it. Although it turns out, turns
01:29:22
◼
►
out you can run, you can, that can be a hackintosh. You can actually run OS 10 on it, which is
01:29:27
◼
►
just crazy. And I was thinking, you know, I wonder if that is going to be the next Mac
01:29:32
◼
►
Mini. I wonder if Apple would do that, which is just like, you know what, because Apple
01:29:36
◼
►
likes to be cool and likes to be cutting edge and they could probably take that reference
01:29:40
◼
►
system from Intel of that little teeny tiny thing and say, here it is, it's SSD and a
01:29:45
◼
►
little board and an i5 processor and it's the new Mac Mini and it's the size of the
01:29:50
◼
►
old Apple TV that's even shorter, like it's super tiny and it's like, this is a Mac, you
01:29:55
◼
►
can plug it in, run it, good luck. I think that might be more of a future direction for
01:29:58
◼
►
the Mac Mini is even more minimal like here it is it's a Mac you can stick in
01:30:02
◼
►
your pocket if you make it cool again exactly right because that that would be
01:30:07
◼
►
that would be great because I looked at the Intel NUC thing and I was like wow I
01:30:10
◼
►
almost want to buy one of those and turn it into a Mac Mini just because it would
01:30:15
◼
►
be so cool to do that so yeah I'm intrigued that would be fun even just
01:30:21
◼
►
take what they've built put a new case around it you know put it in a new box
01:30:25
◼
►
and sell it be great.
01:30:27
◼
►
Devon asked, "I have Amazon Prime, but stopped watching video after a show went from free to paid.
01:30:32
◼
►
What is your draw to Amazon Prime or makes it different from Netflix?"
01:30:36
◼
►
Stopped after a show went from free to paid. Amazon has two services.
01:30:40
◼
►
They have Prime Video, which is free, and then they've got things that they sell.
01:30:43
◼
►
So they're both Netflix and iTunes at the same time.
01:30:46
◼
►
So this is no different.
01:30:48
◼
►
So the way it's phrased, it's like, "Oh, they really screwed with me because it was free,
01:30:52
◼
►
and then they tried to charge me for it."
01:30:54
◼
►
it. It's like this is no different than Netflix dropping shows. It went off the free service.
01:31:00
◼
►
So think of Prime Video as separate from Amazon Video. I know that's confusing and they like
01:31:04
◼
►
to put them together, but it's no different than Netflix. Netflix drops shows off, Hulu
01:31:09
◼
►
drops shows off, everybody out there drops shows from time to time as their contracts
01:31:15
◼
►
Okay. For me though, I don't care about the service that I'm using, I care about the content
01:31:22
◼
►
that's on it.
01:31:23
◼
►
Totally. So like I don't care if it's Amazon or Netflix like both of the apps are different. They're like, you know
01:31:28
◼
►
Adina goes crazy for the iPad version of the prime because it has the pause button right in the middle
01:31:35
◼
►
You just tap the middle of the screen
01:31:36
◼
►
She loves that like it drives her crazy every other application like the Netflix app or the iTunes app or whatever
01:31:42
◼
►
She hates it because you have to like tap it and then tap at the bottom
01:31:45
◼
►
Where like Amazon built their own control and all you do is just you just tap in the middle of the screen at any point
01:31:50
◼
►
And it pauses she loves it. I
01:31:52
◼
►
Don't know if you if anybody knows that that's the thing that it has but it's brilliant. It is really really cool
01:31:56
◼
►
It's the way that all video pausing should work. Anywho, but most on the most case. It's not important
01:32:03
◼
►
It's about where the content is
01:32:04
◼
►
So right now we're rewatching Seinfeld the only place that I can get that is on Amazon Prime
01:32:10
◼
►
You can't even buy it in the UK. Like iTunes doesn't have Seinfeld like
01:32:14
◼
►
Up until it went on Amazon Prime like earlier this year
01:32:19
◼
►
I think you couldn't get it anywhere at all streaming or buying it like it was DVD or nothing
01:32:24
◼
►
So we're watching sign for that. We watch parks and rec on it recently
01:32:28
◼
►
Like there's just stuff on these services that isn't anywhere else
01:32:30
◼
►
So I sign up because it's where the content is you were talking about some download right about like the cable the cord cutting
01:32:36
◼
►
Yeah, right. Like it's just wherever the services are you end up paying for all of them. It's not about the service itself
01:32:42
◼
►
Right. You're you're following the content and the services hate to hear that because again
01:32:47
◼
►
we live in a world of disintermediation where everybody, every company wants to add unique value,
01:32:52
◼
►
like you have to buy it from them. But in reality, it does come down to the content.
01:32:57
◼
►
Like Netflix, if everything, if you love, love, love, love Netflix, and then one day all the
01:33:04
◼
►
content that was on Netflix was on Amazon Prime, and there was only garbage on Netflix, you would
01:33:09
◼
►
not keep watching Netflix because it's Netflix, right? You would be like, "Oh, it's only garbage
01:33:36
◼
►
asked what is your favorite Apple event of the year attending or otherwise so
01:33:40
◼
►
for me it's WWDC because I'm in town and I get to see everyone and take part in
01:33:48
◼
►
some of the fringe events and put on some events ourselves which I really
01:33:51
◼
►
enjoy but it's also like just from an event perspective it's the most fun for
01:33:56
◼
►
me because it shows the future of all of the platforms like it almost feels like
01:34:00
◼
►
the start of Apple's year right it's like everything changes from WWDC
01:34:04
◼
►
onwards. We find out things in advance before they're available which is fun
01:34:09
◼
►
because it's like one of the only places that you do this stuff of Apple plus the
01:34:12
◼
►
most surprises are there because it's software and the software can be more
01:34:16
◼
►
surprising. Every other Apple event we know basically everything beforehand
01:34:20
◼
►
right like if these hardware things get shown off at WWC we're talking about
01:34:24
◼
►
earlier well that's ruined now because it's hardware but software they can
01:34:27
◼
►
still surprise us like they can surprise us as Swift right like they can surprise
01:34:31
◼
►
with other software related stuff.
01:34:34
◼
►
- Stuff that's still inside Cupertino is a lot harder
01:34:38
◼
►
- Because sometimes it's stuff that like not even everyone
01:34:40
◼
►
inside of Cupertino knows about.
01:34:42
◼
►
- Exactly. - Like Swift.
01:34:43
◼
►
- I agree, I have the same answer and it's because
01:34:48
◼
►
this is the only event that is given many months run up
01:34:53
◼
►
and people can travel and it happens for a week
01:34:56
◼
►
and there's ancillary events around it.
01:34:58
◼
►
And so it's, it is not just because all the other, these other events are media events, right? I drive
01:35:04
◼
►
down somewhere early in the morning and I go to an event and then I drive home or I rushed somewhere
01:35:11
◼
►
and I write and record a podcast and spend the whole evening writing and get up the next morning
01:35:17
◼
►
and do more writing and podcasting and all of that. But it's just, it's just like a job thing,
01:35:24
◼
►
right? I'll see people in the line when we're drinking tea and coffee and having pastries
01:35:30
◼
►
and things beforehand, but then we all immediately, as soon as they open the doors, we go in and
01:35:37
◼
►
do our jobs and I don't see those people in there. I'll wave at John Gruber or anybody
01:35:43
◼
►
Like if I came to town, I'd be super bored.
01:35:46
◼
►
Because no one would be there. Everyone would leave.
01:35:49
◼
►
right. You'd be like, "Hey, I can't go in." And then we'd be like, "Hey, it's good to
01:35:54
◼
►
see you. Bye." And then you wouldn't see us ever again. WWDC's not like that.
01:35:58
◼
►
Ever again? Oh no!
01:36:00
◼
►
Ever again. Yeah, that's right. You'd never see us. We vanish. We go into a parallel universe.
01:36:06
◼
►
So this is my way of saying it. Macworld Expo back in the day was great because it was the
01:36:10
◼
►
same thing. It was a week-long festival of stuff that people hung out and talked and
01:36:15
◼
►
all that, and it wasn't just about the keynote.
01:36:17
◼
►
The keynote was better because people could go to the keynote if they wanted to.
01:36:21
◼
►
Well, theoretically, except that the lines were incredibly long.
01:36:24
◼
►
But WWDC, that's the answer.
01:36:26
◼
►
I mean, yeah, that's the-- I wrote a whole thing for iMore about this.
01:36:29
◼
►
That is the event of the year for Apple stuff.
01:36:33
◼
►
And Apple has now kind of embraced the fact that there will be all these side events around
01:36:37
◼
►
it and they're really creating like a week-long Apple fest that's happening in San Jose in
01:36:42
◼
►
three weeks.
01:36:43
◼
►
So, yeah, looking forward.
01:36:45
◼
►
Yes, and it is only just a few weeks away, so expect the coverage to heat up.
01:36:50
◼
►
We'll have one more regular episode next week, and then we would be doing the draft picks
01:36:57
◼
►
the week after, and then we will be doing our reporting from San Jose in person again.
01:37:04
◼
►
I hope you can use your laptop on the flight over.
01:37:07
◼
►
Please don't talk to me about this, Jason.
01:37:08
◼
►
The anxiety I have over this is off the chart.
01:37:11
◼
►
I don't want to talk about it.
01:37:12
◼
►
We're not talking about it.
01:37:14
◼
►
And when it happens, we won't talk about it either because I'm just going to be too
01:37:19
◼
►
It's a family show.
01:37:22
◼
►
Too much politics today already, and we didn't even really talk about politics.
01:37:25
◼
►
Like, if you want to hear me go off.
01:37:27
◼
►
Tell you what, if you see me in San Francisco and this has happened, or it looks like it's
01:37:31
◼
►
going to happen, or San Jose, because if you see me in San Francisco, I got lost.
01:37:35
◼
►
You've got, yeah.
01:37:36
◼
►
You can ask me about this, and I'll tell you.
01:37:39
◼
►
But I'm not talking about it on the show.
01:37:41
◼
►
They want a final show on the show this week, relay.fm/upgrade/141. I would like to point
01:37:49
◼
►
our listeners to two new relay FM shows because Can't Stop Won't Stop. We have Roboism and
01:37:56
◼
►
Originality. So they're two technologically adjacent shows on Roboism, Savannah and Alex.
01:38:05
◼
►
So Savannah Millian and Alex Cox talk about robots and technology and how robots and AI
01:38:10
◼
►
AI are affecting our lives today which is an interesting way of looking at things. I
01:38:13
◼
►
think robots are becoming more and more prevalent throughout our lives. And on originality,
01:38:19
◼
►
Lynn Sims and Kay Tempest Bradford talk about creativity and how we are creative in our
01:38:25
◼
►
lives and they talk about themselves and they have interviews and they have a really interesting
01:38:29
◼
►
interview production style that I think you might get quite a kick out of. So you can
01:38:34
◼
►
go check them out at relay.fm/originality and at relay.fm/rubboism.
01:38:37
◼
►
If you want to find Jason online, he's over at SixColors.com and he is @JSnell on Twitter.
01:38:44
◼
►
I am @imike, I-M-Y-K-E.
01:38:47
◼
►
Don't forget to listen to download later on this week, Google I/O. So you've got your
01:38:52
◼
►
first big keynote to cover, Jason.
01:38:53
◼
►
I hope you're ready.
01:38:55
◼
►
What, Microsoft Build wasn't big enough for you?
01:38:57
◼
►
Not really, I'm afraid.
01:38:58
◼
►
It wasn't that great.
01:38:59
◼
►
I'm going to say, you know, I personally expect, you know, I mean, I don't know, I'm not producer
01:39:04
◼
►
to Steven Hackett, but I would be surprised if IO was constrained to just one of your
01:39:10
◼
►
Ah, yeah, I think you're probably right.
01:39:12
◼
►
And a lot of love to Microsoft, but Microsoft split it, right?
01:39:17
◼
►
They split it in half, honestly.
01:39:19
◼
►
They did a product event and then they built.
01:39:21
◼
►
And really they should have put it all together.
01:39:22
◼
►
Yeah, they did two days of build keynotes too, so they split it in thirds.
01:39:27
◼
►
So yeah, you can go and check all that out.
01:39:30
◼
►
It's going to be fun to listen to this week.
01:39:31
◼
►
I'm excited about it.
01:39:32
◼
►
So thanks for listening to this week's episode.
01:39:35
◼
►
Thanks again to our sponsors, the fine folk over in Capsula, Squarespace and Freshbooks.
01:39:40
◼
►
And we'll be back next week.
01:39:41
◼
►
Until then, say goodbye, JCS now.
01:39:44
◼
►
Goodbye from Seattle.
01:39:45
◼
►
[MUSIC PLAYING]