142: You Want Applause
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From Relay FM, this is Upgrade episode 142. Today's show is brought to you by MailRoute,
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PDFPEM9 from SMILE, and Encapsula. My name is Myke Hurley and I am joined by Mr. Jason Snell.
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Hi, Jason Snell.
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Don't panic. Sorry, it's 142 so I have to do a Hitchhiker's Guide to the Galaxy reference.
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Oh, of course you do.
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Any 42 increments. So there it is. Don't panic. Always know where your towel is,
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Myke. Always know where your towel is.
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I would be crazy to know too. Jason, Matthew wants to know for #SnellTalk,
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what is your most anticipated movie or TV show for this coming year?
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It's funny. I was just watching the first episode of Twin Peaks, which I probably wouldn't have
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have said anticipated because I sort of as somebody who was a really into that show when
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it was on 25 years ago, I am actually I was concerned about this being really bad but
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having watched the first 20 minutes it seems to be exactly the same as what the old show
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was which is weird and slow and deliberately frustrating the viewer and I was like, all
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right good. It's not it hasn't disappointed me yet. Anyway, it wouldn't count because
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I took this to mean in the next year, starting today, starting right now, in the next year,
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of the things that I know about, what's the thing that I'm anticipating the most.
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At this point, I will refer you to this weekend's episode of The Incomparable that was just
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posted which is all about our deconstruction of the trailer for the brand new Star Trek
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show, Star Trek Discovery.
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So that is my most anticipated thing in the next year.
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This fall, there will be a new Star Trek TV show and I am excited about it.
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How long has it been since there's been a Star Trek TV show?
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I don't know when Enterprise went off the air. A long time though, right? Like this
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many, many, many years. More than a decade. 2005 Enterprise went off the air. 2005. So,
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yeah, so 12 years, 12 plus years since the last Star Trek TV show. It's the longest gap,
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you know, basically since the original gap between Star Trek and Star Trek The Next Generation.
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So that was 17 years. 16, 18 years? Something like that. I've never seen Twin Peaks. It's
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weird. And I've never really watched Star Trek shows desirably. I just assume you haven't
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seen anything. I just go with that as the default. Twin Peaks was a real phenomenon
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at the time even when there was no social media or anything like that. It was a rapidly
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rising kind of fan culture. I went to a diner in San Diego to watch episodes of that with
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people who were fans of the show to watch it as it aired on ABC. I have a coffee mug,
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I still have it. I tweeted a picture of it the other day that a friend of mine got when
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he visited Snoqualmie, Washington, which is where they shot a lot of the exteriors of
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the show. And Twin Peaks Coffee Break mug, still have it. And now 25 years later, it's
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back. It's a weird show. It was weird at the time. It was so unlike anything on TV. And
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it'll be interesting to see how they did this year or the show this time. But it looks appropriately
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weird. So at least they got that going for it.
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I really don't want to be that guy and I'm so sorry to ask but 25 years ago how did you even
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find out that something like an event like that was going on? Well you know 25 years ago the media
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landscape in the United States at least was so flattened that there were three networks, I don't
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know if Fox even counted at that point, broadcast television networks and everything they showed
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it was easy to be aware of everything that was on but Twin Peaks was a phenomenon it got great
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ratings when it premiered and the question of who killed Laura Palmer that drove the
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first year and a bit of the show was a real zeitgeist kind of moment for television. So
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it was it just it spread it spread word of mouth and people tuned in for the pilot because
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they were intrigued by the promotion for it I guess and it just kind of kept going and
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then yeah I just heard from somebody that or maybe we even saw in an article in a newspaper
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that there were fans gathering at this diner, because a diner is a main set in Twin Peaks,
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and they were watching the show and I thought that would be fun and I went with some people
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to do that a couple of times. Yeah, it was a--and we had viewing parties at college too
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in somebody's apartment. They'll be like, "Come on over, we're all gonna watch this,"
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and you get 10, 12 people sitting in a living room watching a show together. It was pretty
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wild stuff, but it was definitely of the moment in the early 90s.
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If you have a question you would like us to talk about at the start of this show just
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send a tweet with the hashtag SnellTalk and we'll include it.
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Let's do some follow up. I saw today that there are some new Nike plus bands Jason.
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These are all, there's four colours, they're going on sale at the start of June for $49
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each. They're all solid colours this time. I think with the include, actually not completely
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solid but they're not like massively contrasting colors you know like between the holes and
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the band right so like they are they're like a gray a blue a purple and a darker blue and
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they're meant to represent day to night so like a day to night schedule they all are
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to mirror a color of the sky and the holes you know like the holes in the nike plus bands
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the colors that they're filled in with a less like clashing this time so that doesn't stand
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out so much. These look really nice and they're going to be limited edition at select Nike
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stores, Apple stores and at Apple.com. So go check those out if you're interested.
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One of us is very interested in watch bands and the other one of us is not. So great.
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I haven't bought any in a while though so these ones, whilst they look nice, I'm not
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so interested in sport bands anymore. We're a couple of weeks away from WWDC so not only
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are our topics pretty much focused on that over this week and coming weeks and previous
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weeks, of course. So is our follow-up. A couple of things I want to let our listeners know
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about, Jason. The first off is a second meet-up that Relay FM is going to be putting on. So
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we had a meet-up, the tickets sold out incredibly quickly, and we have a really large waiting
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list. So we've teamed up with the Women@WWDC organization to host a meet-up at the AppCamp
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for girls benefit that they have every year. So this is the City National Civic, it's going
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to be on June 7th at 7pm. The tickets, you have to buy tickets for this, but their money
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supports a great cause which is AppCamp for Girls. So you'll be able to go to that event
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and we're going to have a little section inside of the City National Civic which is going
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to be dedicated for a Real AFM meetup. So there's going to be a bunch of hosts there
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who will be in attendance, we'll be there so come and say hi and you'll be able to feel
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good for supporting a really really great cause. There will be links in the show notes
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to for you to go and get yourself a ticket for that so come and say hi and
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maybe the most important news of the season next week will be the upgrade
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keynote draft for WWDC 2017 so we are frantically now putting together our
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list of rumors that we will be able to pick from for our draft there will be
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rules next week there were rules we have instituted a series of rules to try and
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make the the the the drafts as drafty as they can be.
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Well it's that sort of thing of does it does it get mentioned on stage versus is
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there a silent press release and we've got all those rules and and they will be
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enforced by Stephen Hackett in person in force right because we're all going to
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be at WWDC so he will be able to tick off as the keynote is going on you know
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yes Jason yes Myke you know and then we can argue about it a little bit but
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Stephen will be there to be the ultimate decider.
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if we cannot.
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- Yeah, basically Steven's role is in if me and Jason
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cannot come to an agreement on something,
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then we go to Steven as our adjudicator to help us.
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- Right, because if we can work it out amongst ourselves,
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I think that's fine, we don't need to have him.
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The worst thing would be if he came in and made a decision
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that we both disagreed with.
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- Nobody wants that.
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- Nobody wants that, so that's why we have him
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as an adjudicator.
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But if you have any suggestions of rumors for us to include,
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tweet them to me, I'm @imikeyke on Twitter.
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I'm going to be collecting those up
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and then me and Jason will make our silent choices
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of we need to decide how many rounds we're going to have.
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We haven't done that yet.
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And then we'll be doing our picks next week.
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- All right, this week's episode is brought to you
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by our friends at Encapsula,
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free. All you need to do is go to encapsula.com/upgrade that's I N C A P S U L A dot com slash upgrade.
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for their support of this show and Relay FM.
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So last week we were talking about some potential hardware that may be on stage at WWDC right?
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we were talking about Siri in a can, and we were talking about the 10.5 inch iPad which
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have both been rumoured by Ming-Chi Kuo of KGI Securities.
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Well, since the episode is posted, Mark Gurman and Alex Webb at Bloomberg have proposed the
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idea that they, from sources who may be familiar with the matter, that Apple will be refreshing
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their laptop line at WWDC as well. This would include a new version of the 12" MacBook,
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the current MacBook Pros will receive faster Kaby Lake processors, and possibly new processors
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in the 13" MacBook Air. The argument they have made is that they are trying to compete
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with Microsoft's current offerings.
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(blows raspberry)
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Now, on this front, Jason, allow me to see if I can,
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can try and extract what they're getting at here.
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Because obviously, they are not trying to compete
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on sales here because I'm pretty sure,
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I mean, I don't have numbers, but just historic numbers,
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and just anecdotally, what you see out in the world,
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Apple will just like walk in the floor,
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like walking the floor and cleaning the floor
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with Microsoft sales of these products, right?
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Like MacBooks and MacBook Pros, you know.
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- We don't know what the Surface laptop will sell like though
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that is the first real like not weird tablet convertible
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thing that they've done in that line.
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So I think it's just a timing argument.
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The idea that Apple is going to ship presumably systems
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in mid June because Microsoft made an announcement in May
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is ludicrous because that's not enough time to do that. That strikes me as being a very
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narrative, you know, layer of narrative frosting on top of this story, like how do we connect
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all these dots and make it seem like it's part of an ongoing narrative? They put in
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the Microsoft response thing. I think it might be a response to all the criticism of Apple
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not updating its products, especially its laptops, as often as it should, I think that's
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reasonable. I think that this may be a reaction to Apple learning that the way it was handling
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this was a mistake and they were being rebuked by people in the market. But as the idea that
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Apple saw the Surface laptop and went, "Oh no, what do we have? Can we put some new chips
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in things?" I'd come on. So, the way I read this or the way that I think about this, the
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The only way that I could assume that this is in response to Microsoft at all is just
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to change the PR narrative a little bit.
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Like, like Apple has received criticism for their laptop offering, Microsoft is receiving
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So like, they may have had this stuff like nearly ready, but didn't want to pollute WWDC
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But now they're like, spend five minutes, put it on a slide and it's there.
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Yeah, I mean, it's possible.
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That's the sort of thing you can do.
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But the products have to be there.
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The products with the updates have to be there.
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And if this is an impetus to ship them at a particular time or announce them at a particular
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time, fair enough.
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I mean, I definitely, when I wrote my piece the other week about comparing the Surface
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laptop to Apple stuff, it was very clear that the strongest argument was they need to be
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refreshed, right?
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It's not that, oh, Microsoft got you, you can't catch up.
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It's like, no, you're out of step.
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Microsoft's got one step ahead because they've got the newer processors.
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And if you refresh your product line, you could probably, if you're Apple, get back
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in line and have it not be an issue anymore.
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This is all true. It's just a better story that way. And I think maybe the way to really
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say it is everybody kind of caught Apple sleeping and then Microsoft releases products in that
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category and everybody says, "See, Apple is sleeping." But it's more, that's not quite
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cause and effect there. But I'm intrigued by this story. There are two aspects of it.
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There's what Apple is doing here and there's the WWDC question, which is actually feeds
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into our more esoteric keynote bingo issue, which is, if Apple did this, how would they
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do it? And then separately, like I said, the what of it. What is this that they would be
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doing? And they're both interesting questions, I think.
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I don't know how I feel about this one, honestly.
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Search your feelings, Myke.
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I just think that if all it is is processor updates, like that's pretty much all there's
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going to be for the Pro line. I don't know if I see them putting it on stage.
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The wording of the 12-inch MacBook is "new version," right? So it might be something
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more substantive, but if you think about how Apple does most of their presentations, and
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the WWDC presentations are a little bit different, but they're all still in the ballpark. There
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is usually an update section where they talk about all the product lines before they sort
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of dive into the details. They try to give you kind of a status report on other stuff
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that's going on at the company. And that can be an area that they want to highlight. It
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can be, we're going to talk about accessibility or we're going to talk about health. It could
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be we're going to talk about environmental stuff and sustainability. But they also will
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say, let me tell you how Apple Watch is doing. Now, because this is WWDC and there are going
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to be platform introductions, right? There is a basic level of like macOS, iOS, watchOS,
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and I would argue probably the Apple Watch goes into the watchOS section because there's
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not a lot there. Those are going to be the big topics of the day, right? Because that's
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the OS rollout opportunity. And tvOS, easy to forget, but still important. Sorry, Apple
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TV, tvOS as well, right? They're going to talk about the platforms. Totally going to
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do that. But they have the opportunity at the beginning to say, "Let me tell you how
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our Mac hardware business is doing. And within that, I think it is not unreasonable that
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you can slide in a product announcement. Like you could say, "Hey, people love..." Again,
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I'm going to do like I did on Six Colors last week when I wrote a fake introduction for
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the series speaker, like in dialogue of Tim Cook and Phil Schiller, which was really weird,
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but it was kind of fun to do it, fan fiction for Apple. They would say, "People love the
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MacBook, it's great. It's the best thing ever. People love it, right? Because that's what
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they always do. And they're like, but you know, we thought it could be better. And people
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had some complaints and we took them to heart. And, uh, and today we're announcing that there's
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a whole new MacBook that's even better because it's got fill in the blank. If they, if they
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really have something that's a little bit different, it's got two ports, it's got Thunderbolt
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support, whatever, whatever it is that it's got, if they've got something that's substantially
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they could say that. And then in passing, they could probably say, "Also, we've heard
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the feedback. We know you want the latest and greatest Intel processors, so today the
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new MacBook Pros with Touch Bar are shipping with new Kaby Lake processors, and the MacBook
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Air, which continues to be an incredibly popular product with a certain set of customers, is
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being updated to the latest Intel Core i5 and i7 processors. Yay! Moving on." Right?
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I mean, that's all it takes, right? Is that they spend two minutes or three minutes on
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the MacBook if it truly is a sort of second generation body model instead of just a speed
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bump. And then they just mention it in an aside, because I think you wouldn't just
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relegate it to a press release. I think you'd mention it as an aside, because it's an
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applause line, right? Developers are going to applause if you say the MacBook Pros that
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we shipped last fall have just gotten turned over again with new processor generations.
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They know what that means and they care about that. So that's an applause line. You wouldn't
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forego applause on stage, right? You want the applause. So I could see that. And then
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if the MacBook is just a speed bump of the MacBook, then I still can see that in the
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Mac line, you'd say, "Today, we're making all three of these products better with new
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processors. Yay. Everybody applaud." And then, you know, and maybe they say, "You know, we're
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working on a new Mac Pro too, and that's coming because we love you." Moving on, right? There's
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room in there to do that and not make a big deal about it. It's not going to be like 20
00:18:22
◼
►
minutes about a new MacBook. That's not going to happen. But they could totally take five
00:18:27
◼
►
minutes to an anxious developer crowd who's probably a little frustrated with the pace
00:18:32
◼
►
of the change in the tools they use to develop software to get a little applause for saying
00:18:39
◼
►
we're going to show your product line some more love now.
00:18:44
◼
►
One other story that could be told with this, the thought around Apple this year has been
00:18:53
◼
►
like what are they doing?
00:18:56
◼
►
What is going on?
00:18:58
◼
►
And WWDC, we said this, I think I said this last week, it's the beginning of the year,
00:19:05
◼
►
And it is a time where under the right circumstances, they can just blow us away.
00:19:12
◼
►
And I think of maybe two years ago when Swift was announced.
00:19:15
◼
►
So it was just so much stuff, right?
00:19:18
◼
►
In that announcement.
00:19:19
◼
►
And we were like, they could do this and be like, great, here's all this stuff we're doing
00:19:23
◼
►
on software on all of the platforms.
00:19:26
◼
►
Here are all these things we're doing on the iPad, fingers crossed.
00:19:29
◼
►
And like, oh, and by the way, here is this whole new Siri thing that we're doing.
00:19:33
◼
►
Oh, and also here is a new iPad, a new Siri in a can, refreshing all the MacBook lines.
00:19:40
◼
►
we're gonna give you a tingty bit more information
00:19:43
◼
►
about the MacBook Pro.
00:19:44
◼
►
Oh, and here's some changes we're making
00:19:46
◼
►
to the way that we deal with developers.
00:19:47
◼
►
Like, and just totally blow our hair back, right?
00:19:50
◼
►
And then we continue with the rest of the year that way.
00:19:53
◼
►
Like, this would be, if, like, I kind of imagine,
00:19:56
◼
►
like, if they have anything to say about a line,
00:19:59
◼
►
they'll say it, because it will give them
00:20:02
◼
►
a real kind of way to change the way
00:20:06
◼
►
that we're thinking about Apple right now.
00:20:07
◼
►
- Sure, change the narrative, absolutely.
00:20:09
◼
►
if they can just come in and be like,
00:20:10
◼
►
"Oh, but BT dubs, we've done everything on everything."
00:20:15
◼
►
And then we move on from there.
00:20:16
◼
►
- Let the year begin.
00:20:18
◼
►
Let the operating system turnover begin now.
00:20:22
◼
►
- Could be a way of doing it.
00:20:23
◼
►
- And I mean, and that's why I say,
00:20:25
◼
►
the question is not really, how would they do it?
00:20:30
◼
►
Or would they do it?
00:20:31
◼
►
The question is, will they do it?
00:20:33
◼
►
- And if so, why, right?
00:20:35
◼
►
Like, you know, will they do it?
00:20:36
◼
►
If so, why would they do it?
00:20:37
◼
►
I guess that's what we, that's the criminology, right? Is what we like to talk about.
00:20:40
◼
►
Well, I think what we want to see, what a lot of us want to see, what I want to see,
00:20:45
◼
►
is I want to see, this rumor makes me think, we could see from Apple a commitment,
00:20:52
◼
►
maybe even spelled out, but if not, then in actions that the Macs are going to get turned
00:20:57
◼
►
over faster. Right? I mean, and the only way to really do that, you could say, we're going to do
00:21:02
◼
►
it more. They sort of said that in the Mac Pro like little sit-down briefing thingy,
00:21:08
◼
►
right? But you got to show it. So if the next thing they do at WWDC is turn over the laptops
00:21:13
◼
►
and say all new processors, right? There's still a question like, "And where's the iMac?"
00:21:18
◼
►
But this is an opportunity for them to show it. Like we have a laptop that we shipped
00:21:23
◼
►
in October with a processor. A new processor from Intel has come out since then. We're
00:21:30
◼
►
updating those today, it's not even been a year, with the new processor because we know
00:21:33
◼
►
you want the latest and greatest, right? They could make that case and that would be interesting.
00:21:38
◼
►
The question is, will they do that? The rumor is that they will and I think that's great
00:21:42
◼
►
news if it happens and it'll be interesting to see if they also use it to tell a larger
00:21:47
◼
►
story or if they just say, very matter-of-factly, like, "We know you want this. Here it is,"
00:21:53
◼
►
right? Moving on and then go on to the next thing.
00:21:56
◼
►
I'm most excited about the MacBook because, as I've been talking about, I think since
00:22:00
◼
►
the MacBook came out, I feel like all along I've been thinking, a second generation of
00:22:06
◼
►
this where they maybe back off on a little bit of the extremeness of the product or tech
00:22:12
◼
►
advances enough that they can add some stuff in without backing off on how extreme the
00:22:17
◼
►
product is, would really excite me.
00:22:20
◼
►
Like the idea of a MacBook with GASP two ports.
00:22:24
◼
►
That would be really good.
00:22:25
◼
►
That'd be really exciting.
00:22:27
◼
►
- Can they give it its MacBook Air moment?
00:22:29
◼
►
- Right, right, 'cause that's the question.
00:22:31
◼
►
And then there's also a question about like the MacBook Air
00:22:34
◼
►
that we've had, this rumor, I kinda love this rumor.
00:22:36
◼
►
I was listening to the ATP guys talk about it last week.
00:22:39
◼
►
The idea that the MacBook Air would get a processor change
00:22:41
◼
►
'cause it hasn't really changed in two years.
00:22:43
◼
►
They're just, they're selling an old model
00:22:45
◼
►
of an old laptop because people still want it
00:22:47
◼
►
and they want something under $1,000, right?
00:22:49
◼
►
And it's a 999, 13-inch MacBook Air.
00:22:52
◼
►
But I love this move if they did this, I love it.
00:22:55
◼
►
because yeah, it's a MacBook Air,
00:22:58
◼
►
it doesn't have a retina screen.
00:22:59
◼
►
I've got one right here.
00:23:01
◼
►
There are three in my house.
00:23:02
◼
►
We have three MacBook Airs in my house
00:23:04
◼
►
that are used all the time.
00:23:06
◼
►
Mine, my wife's and my son's.
00:23:08
◼
►
And we love them.
00:23:11
◼
►
And it's two years old.
00:23:14
◼
►
It's like, there's really nothing stopping Apple
00:23:17
◼
►
from just dropping a new Intel processor in there
00:23:19
◼
►
and keeping it going and saying, look, it's still $999.
00:23:22
◼
►
It still doesn't have a retina.
00:23:23
◼
►
If you want that, we've got other products for you,
00:23:26
◼
►
but if you want a Mac under $1,000,
00:23:28
◼
►
it's better than it was.
00:23:29
◼
►
And kind of accepting that people are still buying it,
00:23:31
◼
►
so you might as well make it more modern
00:23:34
◼
►
without having to do all the work of re-engineering it.
00:23:37
◼
►
They're not gonna build a new, like next generation
00:23:39
◼
►
MacBook Air with all the guts ripped out, right?
00:23:41
◼
►
They did that.
00:23:42
◼
►
It's the MacBook or the MacBook escape.
00:23:46
◼
►
But it's still on the price line,
00:23:48
◼
►
doesn't seem to be going away.
00:23:49
◼
►
They don't seem to be willing to take the MacBook
00:23:51
◼
►
and do what Microsoft did,
00:23:52
◼
►
which is do a really spec-stripped version for $9.99 that nobody's gonna really want
00:24:00
◼
►
and that isn't very good and then try to upsell you. That's what Microsoft's game is, is that
00:24:05
◼
►
that $9.99 Surface laptop, it has really poor specs, but it's $9.99. Apple seems to not
00:24:13
◼
►
want to do that. They seem to rather just keep selling the MacBook Air, which keeps
00:24:16
◼
►
So I love the idea that they would have enough pride in their product to say we shouldn't
00:24:23
◼
►
be selling a product with that old processor.
00:24:26
◼
►
It's also possible that that old processor is becoming decreasingly available and they
00:24:30
◼
►
need to replace it with a new processor just because that's what Intel is making now.
00:24:34
◼
►
That's also possible.
00:24:35
◼
►
Talking about pride in product though, there are other things in that MacBook Air that
00:24:41
◼
►
I don't think that they can be proud of in 2017.
00:24:45
◼
►
Like just the overall design of it, the screen, like that stuff is really old now.
00:24:50
◼
►
Like personally, I would just prefer to see the MacBook get good enough and cheap enough
00:24:54
◼
►
that the Air doesn't need to be around anymore.
00:24:56
◼
►
I think everybody would prefer that, and this rumor suggests that that's not going to happen
00:25:01
◼
►
So this is where we are.
00:25:02
◼
►
Well unless they were able to keep the current version of the 12 inch and bump that down,
00:25:07
◼
►
make it cheaper.
00:25:08
◼
►
I know that it's not necessarily a replacement for the Air, but that computer is so old now.
00:25:16
◼
►
I know, but this is the thing, as somebody who uses a MacBook Air and has family members
00:25:21
◼
►
using the MacBook Air, it's still pretty great.
00:25:23
◼
►
I see why they sell a lot of them.
00:25:26
◼
►
I know that it's not a redness screen, but there are a lot of things, like people like
00:25:29
◼
►
it, people like that laptop.
00:25:31
◼
►
And I think if you're Apple, what you're probably doing is analyzing the margins.
00:25:37
◼
►
And the margins on the MacBook Air have to be great.
00:25:39
◼
►
And the margins on the MacBook may not be as great and certainly may not be able to
00:25:43
◼
►
be remotely kept at $999, right?
00:25:47
◼
►
So they don't do it because they've got to have the margins on their products.
00:25:50
◼
►
They've got to have profit of a certain percentage on every product they ship.
00:25:54
◼
►
And so if you do the math and you say, oh, MacBook Air is insanely profitable and people
00:25:59
◼
►
are still buying them even though these other products exist.
00:26:02
◼
►
So let's not give them a reason to stop buying it until we're ready to move down with the
00:26:07
◼
►
MacBook tech or the MacBook escape tech or both. And they'll get there, but it looks
00:26:13
◼
►
like they're just not there yet. And I think maybe they like the idea that there's a premium
00:26:17
◼
►
to be paid for a high resolution Mac laptop screen. But I agree with you, if they could
00:26:22
◼
►
get to $999 in a way that satisfies them with the MacBook, I think that would be a better
00:26:28
◼
►
thing for them to do. The problem is, if you look at what Microsoft is doing, which is
00:26:33
◼
►
a good direct analog, Microsoft only got there by stripping the RAM and storage down to what
00:26:40
◼
►
for Apple appears to be below bare minimum. Because I think it's two gigs and a 128 SSD
00:26:46
◼
►
in the Surface laptop at $999. It's just not, you know, Apple doesn't do that. They're not
00:26:52
◼
►
going to have a 2 gig of RAM laptop. It seems, unless they do, unless they decide to do that,
00:27:00
◼
►
but it seems like that's like, they're not going to go that low. Like if you want the
00:27:03
◼
►
MacBook, you got to pay, you got to pay up. And at that next level, at the price of the
00:27:06
◼
►
MacBook, the Surface laptop has the same specs, except it's got a better processor, but it's
00:27:11
◼
►
got the same RAM and storage. So I don't know. I'm okay with it, accepting the fact that
00:27:17
◼
►
if they're going to keep selling the MacBook Air, having it be a little bit, you know,
00:27:21
◼
►
a modern version of the processor that lives in it is better than having it be an ancient
00:27:28
◼
►
computer that they're still selling. I agree the best thing to do is get another laptop
00:27:32
◼
►
under $1,000 but it appears that they don't want to do that because of the margins.
00:27:39
◼
►
Last week we had Google I/O and you know so Google showed up what they're going to be
00:27:44
◼
►
doing over the coming year I guess and there were a few themes. Google was continuing their
00:27:50
◼
►
theme of machine learning in every product that they have and that every product physical
00:27:55
◼
►
and software that they produce has some kind of machine learning sprinkled into it. I feel
00:28:00
◼
►
like this is a meme right now in Silicon Valley, right, machine learning, but Google is the
00:28:07
◼
►
company that can convincingly show what they're doing with it. I think of everyone, they are
00:28:13
◼
►
the company that when they say we're going to add some machine learning to this, I'm
00:28:17
◼
►
"Yeah, do you know what? You probably are." And I believe that it's going to work, right?
00:28:22
◼
►
Because I think this machine learning trend has been started by Google, right? They started
00:28:26
◼
►
it a few years ago. And of maybe any company in the world, they are the ones that have
00:28:32
◼
►
the machines that can learn more than anybody else, right? Because there's just this sheer
00:28:36
◼
►
amount of data that they are able to pull in and gladly mine, right? As opposed to anybody
00:28:43
◼
►
So they have it and their products continue to show it.
00:28:47
◼
►
So you are a man who is synonymous with photos
00:28:51
◼
►
because of the books that you've written on iCloud.
00:28:54
◼
►
Google showed off a selection of features
00:28:56
◼
►
coming to Google Photos.
00:28:57
◼
►
And I wondered how-- if you could maybe sum up some
00:29:00
◼
►
of the ones that you think are most interesting
00:29:02
◼
►
and compare what you think considering to what Apple's
00:29:04
◼
►
currently offering.
00:29:06
◼
►
Yeah, there's a couple things.
00:29:07
◼
►
One of the interesting things, by the way,
00:29:09
◼
►
about machine learning is that Google--
00:29:11
◼
►
there's an article that I read that I
00:29:12
◼
►
I think it's in Fast Company that's by Harry McCracken about how Google is doing a lot
00:29:17
◼
►
of their in Android O, which is kind of boring, we can talk, there are a couple interesting
00:29:21
◼
►
things, but they're doing some machine learning stuff that is running on the phone. They have
00:29:28
◼
►
a version, a light version of their TensorFlow, which is their machine learning system that
00:29:35
◼
►
runs on phones. And that's because in a lot of contexts, you don't want to wait for data
00:29:41
◼
►
to pass up on the internet and be processed and passed back to your device, you want it
00:29:45
◼
►
instantly. And I think that's really funny because that means that Google is going to
00:29:49
◼
►
where Apple is for certain things because Apple has to be on the device because of their
00:29:54
◼
►
philosophy of not processing your data on the server. But Google sees value in that
00:30:00
◼
►
too. So it's kind of interesting that they're both doing some...
00:30:03
◼
►
So it makes them both, right? Like I think that's the key.
00:30:04
◼
►
They're both doing machine learning on the server or on the client. It's just on the
00:30:08
◼
►
server that Google has the advantage. And it's not, you know, it's not like Apple can't
00:30:13
◼
►
buy access to data streams to do machine learning. It's just that Google has these massive streams.
00:30:21
◼
►
But it's definitely an arms race in machine learning because, bottom line, we talk about
00:30:25
◼
►
this and this buzzword and for people out there who don't know or care, the idea here
00:30:31
◼
►
is that you can have the way, it's sort of how it does it, how it does the magic. So
00:30:37
◼
►
when we talk about photos, Google Photos has this ability to identify the
00:30:42
◼
►
contents of pictures and it does that not because there's a somebody wrote a
00:30:45
◼
►
program to identify what a cat looks like and it's not because there's people
00:30:51
◼
►
looking at your photos and saying there's a cat, it's because Google has
00:30:56
◼
►
trained this algorithm with a bunch of photos of cats and said these photos
00:31:00
◼
►
have in common that these are cats and these these photos do not have cats and
00:31:05
◼
►
machine learning allows them to have these huge data sets dumped into the
00:31:09
◼
►
software and then the software learns based on you telling it these are yes
00:31:14
◼
►
these are no over time the software learns how to differentiate between them
00:31:19
◼
►
instead of having a human being program the differentiation they the human just
00:31:24
◼
►
programs the the data set and the conditions and the the software sort of
00:31:32
◼
►
writes itself, which is incredibly powerful because this is stuff that would be very hard
00:31:36
◼
►
for a human to quantify, but if you dump a billion photos into an algorithm, it's a lot
00:31:42
◼
►
more efficient. So that's when we're talking about machine learning. It's a lot of stuff
00:31:46
◼
►
like that, of being able to take a bunch of data and make sense of it in a way that our
00:31:51
◼
►
brains probably also process data, right? But that is very different than a programmer
00:31:56
◼
►
sitting down and saying, "I'm going to try to write an algorithm that reads your email
00:31:59
◼
►
and determines whether it's happy or sad.
00:32:02
◼
►
Like that's not an efficient way to do that.
00:32:05
◼
►
So that's the background here.
00:32:07
◼
►
For photos, you know, Google Photos has been able
00:32:10
◼
►
to do a better job, I think in general than Apple's photos
00:32:13
◼
►
that they introduced with iOS 10 and Mac OS Sierra
00:32:18
◼
►
of identifying objects in photos.
00:32:20
◼
►
Like Google Photos has lots of things you can say,
00:32:22
◼
►
mountains and valleys and cows and things like that.
00:32:25
◼
►
And it can do that.
00:32:27
◼
►
It can do multiple items in a photo
00:32:28
◼
►
and it scanned, based on the machine learning,
00:32:32
◼
►
it scanned your photo library
00:32:33
◼
►
and it can pull out all the photos or a particular person.
00:32:35
◼
►
And Apple's Photos does some of that.
00:32:38
◼
►
It's a first release.
00:32:39
◼
►
And because of the way Apple does things,
00:32:41
◼
►
they don't have a backend server to keep tweaking.
00:32:44
◼
►
So Photos just sits there.
00:32:46
◼
►
And I assume we will see a progression of that announced
00:32:50
◼
►
at WWDC, the second take that Apple has done
00:32:53
◼
►
with their own machine learning on their photo library stuff.
00:32:56
◼
►
So Google's done that.
00:32:57
◼
►
Google's also added a feature that is the one that I think made me sit up and take notice,
00:33:01
◼
►
which is family sharing, where they're going to launch this thing with one other--you can
00:33:06
◼
►
share your photo library with one other person, and you can either choose that to be a very
00:33:10
◼
►
simple "I'm going to share this library with one other person."
00:33:15
◼
►
That's pretty cool because I've written about that a little bit.
00:33:19
◼
►
When we take trips, after a trip is over, I have to take my wife's iPhone and plug it
00:33:24
◼
►
into my Mac and import her photos because there's no way for us to say, "Look, we just
00:33:30
◼
►
want our photo library to be shared," right? Which for us is fine. That's all we really
00:33:36
◼
►
want. An iCloud photo library, family sharing, all that just doesn't do it. There is—I
00:33:42
◼
►
commented on this on Twitter and I got a bunch of "well actually"s from people saying, "Well,
00:33:47
◼
►
actually there's a family shared library in iCloud photo sharing." It's true, but you
00:33:52
◼
►
You have to manually place your photos in there. They don't go in there as you take
00:33:56
◼
►
them like your like iCloud photo library works. And I believe it's built on the same kind
00:34:02
◼
►
of older sharing infrastructure as photo stream. But regardless, I will tell you, even if you
00:34:09
◼
►
use that approach, all your photos get scaled down to three megapixels, which is not apparently
00:34:14
◼
►
widely known because that's the sharing. If you airdrop something, it's full size. But
00:34:19
◼
►
if you go to Facebook or if you do iCloud photo sharing,
00:34:22
◼
►
it scales the photo down.
00:34:24
◼
►
So it's not ideal.
00:34:25
◼
►
And for me, it's like, if it's not automatic, it's not ideal.
00:34:28
◼
►
Like I don't wanna have to remind my wife
00:34:31
◼
►
to share her pictures from our trip to Seattle
00:34:34
◼
►
in order to get those photos.
00:34:37
◼
►
And she shouldn't have to text me and say,
00:34:39
◼
►
I need that picture that you took of the kids
00:34:41
◼
►
so that I can send, right?
00:34:43
◼
►
I mean, we should be able to opt in and say,
00:34:45
◼
►
no, we just want one library.
00:34:47
◼
►
So Google's gonna let you do that.
00:34:48
◼
►
But Google also has this other sharing feature that uses the machine learning stuff, and
00:34:52
◼
►
that is to be able to say, "Photos of a certain kind, photos in a certain place, photos of
00:34:56
◼
►
certain people, I want you to automatically share them."
00:35:00
◼
►
And it will even suggest sharing them.
00:35:02
◼
►
So if you don't want to share all your photos with a loved one, you could share all your
00:35:05
◼
►
photos of your family with a loved one, and that will work.
00:35:09
◼
►
And it will remind you and suggest, "Oh, here's a photo you took that Bob is in.
00:35:12
◼
►
Would you like me to share that with Bob?"
00:35:14
◼
►
And you can say yes, and then Bob will get the pictures of Bob or Bob's kids or what
00:35:18
◼
►
whatever. And that is really interesting because what Google is saying is our machine learning
00:35:24
◼
►
can now power, it knows about the content in photos to the point where it can suggest
00:35:29
◼
►
other people who want to see those photos. Which if you've ever been to a party or something
00:35:33
◼
►
and there's a bunch of people taking pictures.
00:35:34
◼
►
That's really cool, right?
00:35:36
◼
►
Right? And we just did this because we went to a party for one of Lauren's cousins' daughter
00:35:43
◼
►
of Bat Mitzvah, so big party. All the families there, and this was in Seattle, and everybody's
00:35:49
◼
►
taking pictures. And the vision I think that Google has is, "You were at a place with
00:35:56
◼
►
all of these family members. Would you like me to share your photos from there with them?"
00:36:03
◼
►
And that's a little proactive. It's not like you can't do a version of that today,
00:36:08
◼
►
but that's a little bit more proactive, because otherwise you're going to, maybe you forget.
00:36:13
◼
►
It's just time passes on. It's a week later.
00:36:14
◼
►
- Yeah, my favorite part of that was that
00:36:17
◼
►
once you share those photos with people,
00:36:20
◼
►
Google Photos will suggest,
00:36:21
◼
►
"Hey, we think these photos were of that event.
00:36:23
◼
►
Do you want to share these with everybody as well?"
00:36:25
◼
►
Which I thought was awesome.
00:36:27
◼
►
- So like it's doing the recognition of time and location
00:36:31
◼
►
and probably of people's faces and some image stuff
00:36:33
◼
►
to be like, "We think these were from that event.
00:36:36
◼
►
Why don't you share all of those?"
00:36:37
◼
►
And then you create this like one big shared album.
00:36:40
◼
►
And it's probably doing some duplicate stuff
00:36:42
◼
►
to make sure they're not the same image.
00:36:43
◼
►
Yeah, I think that that sort of stuff is really cool.
00:36:47
◼
►
And I mean, I've really,
00:36:49
◼
►
looking at the landscape right now,
00:36:50
◼
►
it feels like Google is really the only one
00:36:52
◼
►
in the place to do a lot of this stuff really reliably
00:36:55
◼
►
because of just this huge data set that they're building up,
00:36:58
◼
►
which is bigger than anybody else's,
00:37:00
◼
►
especially based on real photos of real people
00:37:04
◼
►
and you and your family and all your friends.
00:37:07
◼
►
It's building up all this information.
00:37:09
◼
►
It's not that Apple can't do it,
00:37:13
◼
►
it's just that it's harder.
00:37:15
◼
►
But Apple could do this stuff.
00:37:16
◼
►
And this is great stuff because this is computers
00:37:21
◼
►
getting, doing stuff that we're not gonna do
00:37:26
◼
►
because it's too complex or we're gonna forget about it.
00:37:29
◼
►
It's like this is, computers making our lives easier.
00:37:31
◼
►
Technology saying we can see the patterns
00:37:35
◼
►
in what you're doing and take that logical next step
00:37:38
◼
►
and make it so that all you have to do is agree.
00:37:41
◼
►
Like, that's great.
00:37:42
◼
►
That is better than saying, well, what I'm going to do
00:37:44
◼
►
is I'm going to make a shared album,
00:37:45
◼
►
and I need to look up every-- oh, I don't have this person's--
00:37:48
◼
►
I don't have Lauren's other cousin's email address,
00:37:51
◼
►
because I haven't seen him since the wedding.
00:37:53
◼
►
And so I got to look that up.
00:37:55
◼
►
And so I'm going to share it with a few of those people.
00:37:57
◼
►
Now I'll create it.
00:37:58
◼
►
OK, now I'm going to add some things in.
00:37:59
◼
►
And people on iPhones can add their own,
00:38:01
◼
►
but the people who aren't on iPhones can't.
00:38:03
◼
►
There's a lot.
00:38:04
◼
►
Or I'm going to upload that to a service,
00:38:06
◼
►
or I'm going to put it on Facebook,
00:38:07
◼
►
but this person's not on Facebook, right?
00:38:09
◼
►
Like to have the ability for a piece of software essentially
00:38:14
◼
►
to say, hey, you got a family get together,
00:38:17
◼
►
should I make a shared thing and share it with everybody
00:38:19
◼
►
and say, yep, that's a great promise.
00:38:22
◼
►
- And like here's the difference of Google, right?
00:38:24
◼
►
You can do that on Android,
00:38:25
◼
►
you could do that on iPhone with the iPhone app
00:38:27
◼
►
and they said that like you can just text it to someone
00:38:30
◼
►
and they could just download them from a webpage.
00:38:33
◼
►
- So like anywhere, no matter what they're using,
00:38:36
◼
►
don't even need to be Google Photos users, you can email them or text them and they can
00:38:39
◼
►
just download the images, right? Like, I just don't see Apple doing that, right? Like, even
00:38:45
◼
►
if they were able to pull all this tech together, I don't see it existing on Android. So like,
00:38:51
◼
►
you're either in this system or you're not.
00:38:52
◼
►
Well, I mean, they probably would generate a web link to an iCloud page.
00:38:56
◼
►
Oh yeah, that's true. But I can't imagine an Android app, though.
00:39:01
◼
►
So my point here is this has been announced by Google, it's not out yet.
00:39:08
◼
►
Apple's going to have their developer conference.
00:39:10
◼
►
Presumably one of their iOS 11 features will be photos related, whether they spend a lot
00:39:14
◼
►
of time with it or not.
00:39:16
◼
►
It was a huge iOS 10 update.
00:39:19
◼
►
Presumably there will be an iOS 11 update with photos that will add a bunch of things
00:39:23
◼
►
And that's the question is like, how will the machine learning advance?
00:39:26
◼
►
Will they add features to be more proactive about suggesting ways that you could share?
00:39:30
◼
►
Will there be better sharing features?
00:39:32
◼
►
Will there be better ways to take advantage of the iTunes family accounts, which came
00:39:37
◼
►
out six months before iCloud Photo Library and yet have no connection to them?
00:39:42
◼
►
That's the one that really bugs me, is that I want to be able to say, I want to share
00:39:48
◼
►
my iCloud storage space and photo library with my wife and just be done with it, right?
00:39:53
◼
►
But nope, can't do it yet.
00:39:55
◼
►
Maybe this time, maybe not.
00:39:56
◼
►
I did talk to them, I think a photo product marketing manager a couple years ago.
00:40:02
◼
►
This sort of thing about the sharing is actually part of their concern, I think, about why
00:40:08
◼
►
it hasn't happened.
00:40:10
◼
►
Do you really want to share every single photo you take with another person?
00:40:16
◼
►
And I heard from people last week who were like, "No, I don't want to do that.
00:40:19
◼
►
Why would anyone want to do that?"
00:40:21
◼
►
My response would be, "Well, I want to do it, and I don't think it's unusual for a husband
00:40:24
◼
►
and a wife to want to share their photo library so all their family photos stay together instead
00:40:29
◼
►
of being in two separate places.
00:40:30
◼
►
But I like that Google even answered that question themselves by being like, "You can
00:40:34
◼
►
also take it of just certain collections of people. They're the only photos that we share."
00:40:40
◼
►
Exactly right. So those are options, and I think that's a nice way to do it. And maybe
00:40:43
◼
►
that was sort of some of the stuff that Apple's been thinking of as well. Although I will
00:40:47
◼
►
say again, I think even a bare library share would work for a whole lot of people. And
00:40:53
◼
►
I actually was quite disappointed with the response I got on Twitter from people because
00:40:57
◼
►
the attitude seemed very much to be like, "Well, I don't want it, so nobody should have
00:41:01
◼
►
it." It's like, "No, wrong. Wrong. This is a convenient feature. I can see the convenience
00:41:06
◼
►
in it personally, and I know lots of other people would use that feature." Just because
00:41:10
◼
►
you don't want it, it's a super important feature for families and especially for parents
00:41:16
◼
►
of kids to share their photos of the kids so that they don't end up in separate iCloud
00:41:22
◼
►
libraries that's really dumb and you can't share them you can't share full quality photos
00:41:27
◼
►
the answer of like oh this might get some people in trouble like it's so silly yeah
00:41:32
◼
►
oh that was really good it's like we shouldn't do this feature because it might get some
00:41:36
◼
►
husband who's cheating on his wife in trouble it's like yeah well we have find my iphone
00:41:40
◼
►
that ship has already sailed and i don't want to have no access to half the photos of all
00:41:47
◼
►
my family until I plug my wife's phone into my Mac because of some fear that some dumb
00:41:54
◼
►
person who's having an affair and taking pictures of his girlfriend and sharing that library
00:41:59
◼
►
with his wife. I mean, come on. That's just such a bogus argument. So, but I appreciate
00:42:03
◼
►
Google's granularity here because that suggests something that I think was on the mind of
00:42:09
◼
►
the Apple people that I spoke to about sharing, family sharing on Apple's side is, can it
00:42:15
◼
►
be a little more granular if it's just like I would be I would love to be able
00:42:20
◼
►
to say my wife doesn't need to see all those screenshots I take for for stories
00:42:24
◼
►
I write because she does not want to see them and I don't want to flood her
00:42:28
◼
►
camera roll with them fair right sure that would be nice some granularity
00:42:32
◼
►
would be great but in the end the fact that you cannot automatically share any
00:42:37
◼
►
version of a the full quality photo that you've taken with someone else who's in
00:42:43
◼
►
your family in your iTunes account family without air dropping it or doing
00:42:50
◼
►
an import over a wire is that's dumb that's really dumb so maybe they'll
00:42:58
◼
►
overhaul that stuff and like I said I think the sharing stuff is all legacy
00:43:01
◼
►
stuff from before iCloud photo library I think it's all based on the older like
00:43:04
◼
►
photo stream kind of technology which explains why it's it you know why it
00:43:09
◼
►
might be harder to update the sharing stuff because they've got an existing
00:43:12
◼
►
sharing infrastructure and if they do something new they're probably gonna
00:43:15
◼
►
want to base it on iCloud photo library which is a different thing so there's
00:43:19
◼
►
there's I get it this is not necessarily technically easy but I would also point
00:43:23
◼
►
out that it's been now two years since iCloud photo library and two and a half
00:43:27
◼
►
years since the iTunes family accounts came out so I hope to see more from
00:43:32
◼
►
Apple on that end and they don't need to answer Google across but everything but
00:43:37
◼
►
they definitely need to keep stepping up their game because this is an area that
00:43:40
◼
►
that is important. And right now the only thing, I'd say the number one thing that prevents
00:43:44
◼
►
people from switching from Apple's photo stuff to Google's photo stuff on iOS is that Apple,
00:43:51
◼
►
as the system provider, as the platform owner, allows photosyncing to happen at any time
00:43:57
◼
►
in the background when you're on Wi-Fi. And Google can't do that because it's a third-party
00:44:02
◼
►
app. And although it'll sync in the background for a while, eventually, inevitably, it will
00:44:06
◼
►
be quit by the system because it's been running in the background for a long time transferring
00:44:11
◼
►
data, at which point none of your photos sync until you remember to launch Google Photos
00:44:16
◼
►
again on your iPhone. And until Apple, if Apple would ever do that, levels the playing
00:44:22
◼
►
field and allows certain kinds of apps to sync their data in the background sort of
00:44:30
◼
►
eternally when plugged in and on Wi-Fi, like Google Photos, Apple will have a huge advantage
00:44:36
◼
►
like that's a huge advantage that I will,
00:44:40
◼
►
we will miss photo syncs and I'll have to tell my wife
00:44:44
◼
►
to launch Google Photos.
00:44:45
◼
►
Remember to launch Google Photos
00:44:47
◼
►
just so that we can sync our photos, that's dumb.
00:44:49
◼
►
And iCloud, that's a huge advantage
00:44:51
◼
►
that iCloud Photo Library has on iOS right now.
00:44:53
◼
►
And that's an artificial barrier where Apple,
00:44:57
◼
►
it allows Apple to escape with a lower quality product
00:45:01
◼
►
because they've erected a barrier
00:45:04
◼
►
that they don't have to jump over. And that's not how Apple should be winning these battles.
00:45:09
◼
►
They should be winning these battles on their own merit and not because they give themselves
00:45:14
◼
►
permission to do things no one else does.
00:45:16
◼
►
The Assistant battle is continuing to heat up. There are a bunch of enhancements to Google
00:45:21
◼
►
Assistant. One of the key ones, two, I think it's two key ones. It's on iPhone now, although
00:45:27
◼
►
in the US only, but there is an iPhone app and Google have found some interesting ways
00:45:31
◼
►
is to, like, we have a widget, right,
00:45:33
◼
►
to make it very accessible, which is very smart.
00:45:36
◼
►
Yeah, US only right now, boo.
00:45:39
◼
►
And they've also allowed it so you can talk in text
00:45:43
◼
►
to the Google Assistant now in the Google Assistant app
00:45:46
◼
►
or from other parts in Android,
00:45:48
◼
►
which will be coming, I think, in Android O,
00:45:49
◼
►
but you can do it right now in the iPhone app,
00:45:52
◼
►
which is great, it's great to have that option available.
00:45:54
◼
►
This is something I think many people
00:45:57
◼
►
have wanted Siri to do for a long time,
00:45:59
◼
►
and when Google Assistant came out,
00:46:00
◼
►
You could talk to it in Duo, but I think Duo has not done what Google wanted, so they now
00:46:05
◼
►
enabled it in the Assistant app as well.
00:46:08
◼
►
You had a great post that you mentioned earlier on, imagining the introduction of a Siri speaker
00:46:12
◼
►
where you take on the role of Tim and Phil in like a Johnny Ive video and you write out
00:46:18
◼
►
how you imagine it going in an ideal world.
00:46:21
◼
►
You showed your "Down with the Kids" in knowing a Lourdes song that I've never heard
00:46:26
◼
►
of, but you mentioned it, so I assume that you're down with the kids there.
00:46:29
◼
►
- Wasn't it just Lorde?
00:46:32
◼
►
- I see, again, so--
00:46:33
◼
►
- Like Sade?
00:46:34
◼
►
- You are proving that you are more down
00:46:36
◼
►
with the kids than me because I have always read
00:46:38
◼
►
that in my head as Lorde.
00:46:40
◼
►
- I was thinking that it would be,
00:46:42
◼
►
you know, this is like when we did our draft predictions
00:46:44
◼
►
not for the last event where I was trying
00:46:47
◼
►
to predict a musical act.
00:46:48
◼
►
And it's like, there's a game plan there.
00:46:50
◼
►
I don't know if Green Light's the right song or not,
00:46:52
◼
►
but I thought that that was placeholder.
00:46:55
◼
►
I was like, yeah, some song that's popular now
00:46:58
◼
►
that's gonna make Apple look cool like Green Light by Lorde
00:47:00
◼
►
and then I thought about changing,
00:47:04
◼
►
using your voice to change the lights in the room
00:47:07
◼
►
to turn green and I thought,
00:47:08
◼
►
oh well, that's a perfect song then.
00:47:11
◼
►
So anyway, yeah.
00:47:12
◼
►
So I did a fake Apple event is what I'm saying.
00:47:14
◼
►
And I don't, I mean, they're the experts at it.
00:47:17
◼
►
I've just, I've seen so many Apple events
00:47:18
◼
►
that I can try to, what I said was,
00:47:20
◼
►
this is the best my Apple event emulator could do.
00:47:23
◼
►
I'm just one person.
00:47:24
◼
►
- It was pretty good though.
00:47:25
◼
►
I can tell you've been to a lot of these things.
00:47:27
◼
►
So yeah, there's more in the assistant world.
00:47:29
◼
►
- I can hear the voices there.
00:47:31
◼
►
Yeah, so it's that is a, right?
00:47:34
◼
►
So Cortana is built into a Harman Kardon speaker.
00:47:37
◼
►
You've got the Google Home assistant is getting built up.
00:47:41
◼
►
The Amazon keeps releasing echoes.
00:47:44
◼
►
And Apple is rumored to have this Siri speaker,
00:47:48
◼
►
which I called Apple Home only because even though
00:47:51
◼
►
there's a Google Home, it's like,
00:47:52
◼
►
that's probably the right name for it.
00:47:54
◼
►
I kept thinking of other things to call it,
00:47:57
◼
►
but none of them were quite as good.
00:47:58
◼
►
- They've had an app called Home for a while, right?
00:48:01
◼
►
Like it's in Apple's branding machine already.
00:48:03
◼
►
- Yeah, well, and in my,
00:48:05
◼
►
one of the reasons that I did this is it made me think,
00:48:08
◼
►
it made me think what, how does Apple describe this?
00:48:12
◼
►
How does Apple sell this product?
00:48:14
◼
►
What features does Apple highlight?
00:48:17
◼
►
And HomeKit has to be one of them, right?
00:48:21
◼
►
Like my thought is that that's one of the ways
00:48:23
◼
►
Apple sells this as a differentiator is,
00:48:26
◼
►
It's a HomeKit hub, so you don't need an Apple TV or an iPad or something.
00:48:29
◼
►
You plug this in, you can control your home.
00:48:31
◼
►
HomeKit is great, blah, blah, blah, right?
00:48:33
◼
►
All the things that they're going to say about how much they love their own
00:48:35
◼
►
technology, because it's an Apple event.
00:48:36
◼
►
They're going to pump up their own stuff, fair.
00:48:39
◼
►
And then you throw in, yeah, it's all the power of Siri, and it'll talk to you.
00:48:44
◼
►
And maybe if it's got a screen and a camera,
00:48:45
◼
►
maybe it'll do something like FaceTime.
00:48:47
◼
►
Maybe it won't.
00:48:47
◼
►
I don't know.
00:48:48
◼
►
But I think HomeKit has to be part of the story,
00:48:52
◼
►
because that's how these products get used, is they're in your home.
00:48:56
◼
►
So having it just lean into that and lean into HomeKit
00:49:00
◼
►
seemed to be like a logical way
00:49:01
◼
►
for them to tie it all together.
00:49:03
◼
►
So that's my, people can read the story,
00:49:06
◼
►
imagine it in Phil and Tim's voices.
00:49:08
◼
►
And I invented a product video that involves the Apple Home
00:49:12
◼
►
in a kind of home setting with kids and parents
00:49:15
◼
►
and playing music and being notified that you need to leave
00:49:20
◼
►
for your next event and stuff like that.
00:49:22
◼
►
And I even threw in a feature that would be really cool
00:49:25
◼
►
that Apple wasn't promising when they launched the product
00:49:28
◼
►
because they do that sometimes now too,
00:49:31
◼
►
which was that later this year,
00:49:33
◼
►
it will recognize your voice.
00:49:37
◼
►
And so if you ask it a question about a calendar,
00:49:40
◼
►
it will recognize that it's you.
00:49:42
◼
►
And if your child asks about their calendar,
00:49:46
◼
►
they will be told about their calendar instead.
00:49:49
◼
►
And in my imaginary thing, that isn't ready yet.
00:49:54
◼
►
And so they're like, that's the thing that ships in December,
00:49:57
◼
►
on December 30th.
00:49:58
◼
►
And then the other thing that I did
00:50:01
◼
►
that was kind of a funny moment was that I,
00:50:03
◼
►
I guessed what I would want to pay for the product
00:50:06
◼
►
and then I raised the price.
00:50:07
◼
►
Because the new Apple products always cost more
00:50:09
◼
►
than what you want to pay.
00:50:11
◼
►
So I guessed 299 and then I said it's 349.
00:50:14
◼
►
So that's-- - Yeah, the Google Home
00:50:15
◼
►
just started doing that voice recognition thing
00:50:18
◼
►
a couple of weeks ago.
00:50:19
◼
►
And that seems like a feature that would be really great
00:50:23
◼
►
have in my echo. Yeah the fact that Google is now doing that I think everybody needs
00:50:29
◼
►
to get there. I'm sure everybody's been working on it right because this is an issue with
00:50:33
◼
►
all of these products like the echo should be able to know that when the little girl
00:50:37
◼
►
wants to order the doll houses that she doesn't get to. That she needs parental approval for
00:50:44
◼
►
that. A code or something. And multiple I mean again coming so many of these services
00:50:50
◼
►
were built on the idea that everybody's got their own account and they're siloed.
00:50:54
◼
►
And the problem with that is that people's lives aren't siloed. A lot of our lives
00:50:59
◼
►
are messy because we live with other human beings, right? It's not—a lot of these
00:51:04
◼
►
things are envisioned as like, you've got your computer, so you log in with your account,
00:51:07
◼
►
and you have another computer, and you log in, which is great, until suddenly you've
00:51:11
◼
►
got a voice box in the middle of your house that everybody can use, and it cannot be one-to-one,
00:51:16
◼
►
right? And so they are trying to find ways to back out of that one-to-one thing, whether
00:51:22
◼
►
it's like a family account thing or it's the ability to log in multiple people and detect
00:51:27
◼
►
them by voice in the case of a voice assistant. It's hard stuff, but surely Amazon is working
00:51:32
◼
►
on it, Google has announced it, and so I kind of envisioned, and that's a little bit wish-casting
00:51:37
◼
►
on my part, but I tried to envision that Apple would have that be a feature that they could
00:51:42
◼
►
tout for a product like theirs because especially if it's tied into the family sharing that
00:51:47
◼
►
kind of makes sense. The ability to differentiate so that if, yeah, and also the way I had them
00:51:53
◼
►
phrase calendars and reminders, they say you can check your calendar, you can check your
00:51:57
◼
►
reminders. In the back of my head I'm thinking it's really only going to work with iCloud
00:52:01
◼
►
calendars and reminders but they're not going to mention that part. Let people who use Google
00:52:06
◼
►
Calendar be disappointed later by the fact that it doesn't work with them. Again, trying
00:52:10
◼
►
to emulate an Apple product announcement.
00:52:11
◼
►
Could it not just like take some information from what's in your iPhone maybe, right?
00:52:15
◼
►
Because like I have Google calendars on my iPhone.
00:52:18
◼
►
I was thinking, well, one of the things I thought while I was writing the story was
00:52:21
◼
►
it could do handoff, right?
00:52:22
◼
►
A Siri speaker could do handoff stuff where like on your Mac if your phone rings or you
00:52:28
◼
►
get a text, you get it everywhere, that you could get that text and it could say, "You
00:52:34
◼
►
just got a text," you know, or play the chime and "Would you like me to read it?"
00:52:38
◼
►
would you like me to answer the phone here?" And those are all things that it could do
00:52:42
◼
►
too. So interaction, that would be another way that Apple could make its product more
00:52:48
◼
►
impressive is have it sync and communicate with the stuff that's on your phone and your
00:52:53
◼
►
tablet. But we'll see. We'll see if it-- I'm not entirely convinced-- we'll see at the
00:52:58
◼
►
draft how we pick it, but I'm not entirely convinced this product actually is going to
00:53:02
◼
►
get announced at WWDC, but I do wonder if the reason to do it is it gives them a long
00:53:07
◼
►
run up until they ship it and because they want to talk about Siri features across all
00:53:12
◼
►
their platforms because they have SiriKit now, which means there's a developer story,
00:53:18
◼
►
and so they want to get developers really excited about supporting SiriKit and one of
00:53:23
◼
►
those reasons they could get excited is because it's going to also tie in to what they're
00:53:27
◼
►
doing with their Siri hardware. And that, for me, that would be the rationale to announce
00:53:33
◼
►
that product, but I'm not convinced. Some of it is wish casting again, some of it is
00:53:39
◼
►
me thinking, "I'd like that product." And that gets in the way of, so I've got a red
00:53:45
◼
►
flag in my mind that says, "No, no, no, no, no, that's probably, come on, that's a product
00:53:49
◼
►
you like, that's a product you want. It probably won't happen, come on, you're just dreaming."
00:53:54
◼
►
But I don't know, that's what the rumor says, so I guess we'll see.
00:53:59
◼
►
Yeah, it's not a lot to say about Android O. I talked to some people, people can listen
00:54:04
◼
►
to the Download Podcast from last week, we talked about Google I/O a lot, and we talked
00:54:08
◼
►
about Android O very little because there's not a lot, it wasn't a big focus. I suppose
00:54:14
◼
►
there will be more to come as it gets closer to consumers. There's not anything huge in
00:54:22
◼
►
it, there's a bunch of little stuff that's interesting. The one thing about it, and this
00:54:26
◼
►
says a lot about me and my interests that I wrote about on six colors was that they
00:54:32
◼
►
redesigned all the Google emoji and Jeremy Bird wrote a piece about it.
00:54:37
◼
►
- This is a big deal.
00:54:38
◼
►
- Yeah, well, you know, for those who know the smileys on Google's platforms look like
00:54:43
◼
►
gumdrops or if you're less charitable like Jeremy Bridge was at Emojipedia, blobs.
00:54:48
◼
►
- Yeah, a little blob, a little blobby guy.
00:54:52
◼
►
- I like to think that they're like a gumdrop, like it's a gumdrop shape.
00:54:54
◼
►
rounded on top and then sort of like come to an edge on the bottom and then there's
00:55:01
◼
►
a different kind of curve thing at the bottom. It's a gumdrop guy. Well, those are gone.
00:55:04
◼
►
The gumdrop guy is gone, the blob, the Google blobs are gone in Android O and presumably
00:55:09
◼
►
on Gmail and all of that when they roll this out, replaced by more traditional sort of
00:55:14
◼
►
circular faces. And there are people who love those blobs and they're going to be sad to
00:55:19
◼
►
see them go. But I think the number one reason that you do that if you're Google is because
00:55:24
◼
►
Because every other platform does not have gumdrop blobs. Every other platform has circles.
00:55:29
◼
►
And emoji is a language people use to communicate. It's not the place to have a lot of flair
00:55:36
◼
►
on your platform that is not followed on other platforms because, as was the title of an
00:55:41
◼
►
episode of this very show a while ago, because of emoji fragmentation. Because what you don't
00:55:46
◼
►
want to have is, "I send you an image that I think means this, but you receive a different
00:55:50
◼
►
image that you interpret to be completely different and we have failed
00:55:53
◼
►
to communicate. So I think this is a good thing. I know it seems silly but I think
00:55:57
◼
►
it's actually a really good thing for Google to do this to sort of sync up
00:56:00
◼
►
their design language with it and then also this will be the first
00:56:04
◼
►
this is the first announced support for the emoji 5.0 spec so it's the one with
00:56:11
◼
►
like with a dinosaur and a vomiting face emoji and other things like that it's
00:56:14
◼
►
the latest and greatest emoji. Including the mind blown which in Google's version
00:56:19
◼
►
of the mind blown is awesome. It looks great.
00:56:22
◼
►
It's the surprised face with a mushroom cloud coming out of the top.
00:56:26
◼
►
The UK flags, the independent UK flags of Wales, England, Scotland, Scotland.
00:56:32
◼
►
Also a monocle face.
00:56:33
◼
►
I mean, it's all for me really. Monocle face, English flag.
00:56:38
◼
►
Top hat, put it in there.
00:56:40
◼
►
It's gonna be great.
00:56:41
◼
►
And iOS 11 will obviously have all this stuff too. It's just a matter of, it's like Google
00:56:45
◼
►
beat Apple. It's like, well no, Google pre-announced their operating system three weeks before
00:56:49
◼
►
Apple because that's when their event was. iOS 11 will undoubtedly support all of these
00:56:54
◼
►
David: Could still beat them though, could still come first. Race is still on. I think
00:56:58
◼
►
calling it boring is a little unfair. I think that it is a polished release. Feels a little
00:57:05
◼
►
like iOS 10 to me in that there are some cool features but no blockbusters.
00:57:09
◼
►
Tim: So we said this in download too and I want to repeat it here. I think it's a good
00:57:14
◼
►
kind of boring. Like, it's okay. It's okay that it's not, we're tearing everything apart
00:57:20
◼
►
and rethinking it again. I think smartphone operating systems at this point aren't at
00:57:25
◼
►
that level anymore. They've kind of moved past that. Android is just being polished
00:57:30
◼
►
and updated and made better by Google. That's what they should be doing. They don't need
00:57:34
◼
►
to take it apart. But it also means that I don't have a lot to say about it because they
00:57:38
◼
►
released a limited amount of information about it. And because, again, it's not as exciting
00:57:44
◼
►
to talk about incrementally making your products better, even though for end users that may
00:57:49
◼
►
be the best thing to do.
00:57:51
◼
►
There are less big blockbuster features available now for smartphones. A lot of smartphone operating
00:57:56
◼
►
systems as we currently have them are getting pretty close to feature completeness, right?
00:58:00
◼
►
Like it's like what reminds me of the Mac, right? There just isn't that much really whizbang
00:58:06
◼
►
stuff you can put into macOS anymore.
00:58:10
◼
►
to do quantum leaps right now on smartphone OSs.
00:58:13
◼
►
Not that they can't be improved,
00:58:15
◼
►
they absolutely all can be improved.
00:58:17
◼
►
But it's harder to see like we just added this thing
00:58:22
◼
►
that everybody's been clamoring for, that nobody's had,
00:58:25
◼
►
and now we've added it because I feel like we've passed that.
00:58:28
◼
►
All that stuff has been taken down and used.
00:58:32
◼
►
And now it's all about, could you make that better?
00:58:34
◼
►
That thing you introduced five years ago,
00:58:36
◼
►
maybe you can make that better because five years have passed
00:58:38
◼
►
and things are better now.
00:58:39
◼
►
And that's not as exciting, it is more boring.
00:58:43
◼
►
But like I said, I think in the end,
00:58:46
◼
►
that stuff makes the experience better
00:58:48
◼
►
and that makes users happy.
00:58:49
◼
►
And yeah, I'm all on that.
00:58:52
◼
►
Like more polish and fixing things
00:58:54
◼
►
and making everything nicer.
00:58:56
◼
►
That's where we are.
00:58:58
◼
►
And the wacky innovation has gone to other devices now.
00:59:01
◼
►
The smartphone is not done, but it is not,
00:59:05
◼
►
it was leaping from like 10% done to 40% done
00:59:09
◼
►
to 70% done, right? And now it's just sort of ticking through little tiny increments
00:59:14
◼
►
because the quantum leaps aren't there anymore.
00:59:16
◼
►
All right, Jason, do you want to take a break and talk about mail route?
00:59:20
◼
►
Oh yeah, that would be great. This episode is sponsored by mail route, which means I
00:59:25
◼
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get to tell you that mail route is a secure hosted email filtering service that you can
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have up and running in just minutes. It gets rid of spam and virus email so you don't have
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and keep it away from you, which is a huge deal.
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You can trust whatever new stuff comes along
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Now, my favorite feature, I've talked about it before,
01:00:29
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01:00:31
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about what has been filtered.
01:00:33
◼
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And I like that because I always forget to check my spam filters.
01:00:37
◼
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But I see the mail route email every day and it's configurable how often you get it sent.
01:00:42
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It's got a list of everything that it's caught in its trap.
01:00:45
◼
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And at a glance you can see, first off, mostly it's "whew, wow, spam is really bad."
01:00:50
◼
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But every now and then I see something in there and I'm like "Oh, that is valid.
01:00:55
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I actually want to get that mail."
01:00:57
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And with one click I can have it deliver the message and whitelist the sender.
01:01:01
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And if I'm not sure about whether I want to whitelist the sender, there's another link
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01:01:09
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If you whitelist the sender, all future mail from that person gets through MailRoute.
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So super easy to do, and then I just check my email again, because I'm already there
01:01:18
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01:01:42
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Thank you to MailRoute for their support of this show and all of Relay FM and most importantly,
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for mailbagging.
01:02:08
◼
►
MALECE Mailbagging!
01:02:09
◼
►
I tell you, the NHS probably could have really enjoyed using MailRoute over the last couple
01:02:14
◼
►
of weeks, but that would have saved them some issues.
01:02:16
◼
►
BRIAN You think?
01:02:18
◼
►
MALECE Alright, should we talk about Apple Park or
01:02:21
◼
►
maybe some issues in detail with Wired's pretty awesome expose, I don't know if you'd
01:02:31
◼
►
call it that.
01:02:32
◼
►
It's not an expose if they invite you in.
01:02:33
◼
►
Yeah, what is it then?
01:02:35
◼
►
Feature, it's like a big feature story by Stephen Levy about building this. Yeah, it's
01:02:38
◼
►
not an expose if they give you the tour and give you a hard hat. Yeah, it's a, people
01:02:45
◼
►
should read it, it's in Wired, Stephen Levy knows the company better than anybody, it's
01:02:48
◼
►
a really good story. It is a lot of detail about what's going on at Apple
01:02:53
◼
►
Park and how they built it. So I had a couple of notes upon reading it that I
01:02:58
◼
►
wanted to share. I wrote some of this up at Six Colors. One of them is the idea is
01:03:03
◼
►
the concept of the story is that Apple Park is Steve Jobs' last product. The last
01:03:08
◼
►
product that he was heavily involved with and it's taken this long to build
01:03:12
◼
►
it but he was heavily involved in the details of the product up until the
01:03:17
◼
►
park up until he died.
01:03:19
◼
►
Yeah, and it seems like from what Levi was saying, significant parts of his final years
01:03:25
◼
►
were spent on it because he was taking very, very, very long meetings with people that
01:03:31
◼
►
were taking up most of his days, and him and Johnny really spent a lot of time together.
01:03:38
◼
►
It was a big collaboration between the two of them, even from very early on.
01:03:43
◼
►
I think it's not surprising to me when you see this information to maybe realize why
01:03:50
◼
►
Johnny's not been around so much recently, apparently.
01:03:53
◼
►
Yeah, I think that one of the things about this article is, and I've heard from other
01:03:59
◼
►
people who've said similar things, is it's hard to see the description of the level of
01:04:08
◼
►
care that Apple people took with this project, down to the pizza boxes, right, that people
01:04:16
◼
►
mentioned, but also like the door handles and the toilets, like the amount of custom
01:04:23
◼
►
design throughout this. And people, you know, some people are going to roll their eyes at
01:04:29
◼
►
that. And I feel like one, it's Apple and Apple does stuff like this. It's part of their
01:04:34
◼
►
identity that Apple's not going to just move into a rectangular office building
01:04:39
◼
►
with cubicles with the standard kind of panels on the walls right if Apple's
01:04:47
◼
►
making their showcase headquarters of the future are they going to do that are
01:04:51
◼
►
they just going to build drop down an office block somewhere with generic
01:04:54
◼
►
equipment from the office depot it's not going to happen it's Apple it's not
01:04:57
◼
►
going to happen they wanted to be inspirational to the people who work
01:05:00
◼
►
there and Apple does feel like they have things to contribute to making, you know, sort of
01:05:05
◼
►
what the future of a workplace is like. I think Apple is hoping that this, and Steve
01:05:09
◼
►
Jobs is probably hoping that this would be an incredibly influential project that people
01:05:12
◼
►
would learn from and take maybe some lessons of what not to do, but also take a lot of
01:05:16
◼
►
lessons of why don't we do that when we build our next thing, why do we settle for less.
01:05:21
◼
►
So I think that that's all, it's a valid perspective. What I wrote in my piece is it so feels like
01:05:28
◼
►
an Apple product in the sense that they are coming from a point of view when
01:05:31
◼
►
they make this. It's like, we think that offices should be like this. And not
01:05:35
◼
►
everybody agrees when Apple does a product that has a point of view, like
01:05:38
◼
►
the MacBook's a great example, right? Which is, we think a laptop should be
01:05:40
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like this and everybody's like, "But it only has one port!" Yeah, but it's really
01:05:43
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thin and light, but it, but, but, but, like, alright, well, it's not for everybody, but
01:05:47
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like, Apple had a very strong belief, like, this is the kind of product. That's how
01:05:51
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you get an interesting product, and that's, I would argue, that's how you get
01:05:54
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►
a great product, is being opinionated like that. Well, Apple Park is like that,
01:05:58
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that. And I think that comes from Steve Jobs and carried on by other people. It is their
01:06:02
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vision, Apple's vision for what a workplace should be like if you've got the money for
01:06:07
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it and if you've got the space for it and all those things. But it's like imagine what
01:06:11
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a world-class workplace for 12,000 people would be, and Apple Park is that vision. It
01:06:17
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is hard though, when reading Steven Levy's article, not to think that because they sweated
01:06:22
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all those details, and it's very clear that people involved in Apple design, including
01:06:27
◼
►
Jonny Ive were deeply involved in this process, it's really hard not to walk away thinking
01:06:33
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they've been distracted for the last two years. It's just, and I've heard from
01:06:36
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other people similarly.
01:06:37
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►
I thought that was very insightful that you put that in an article that you wrote which
01:06:43
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would be in the show notes and I'd never considered that, you know, deeply, but if
01:06:47
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it was this, you know, the biggest product they've ever designed with more intricate
01:06:55
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parts than they've ever needed before, that there is a possibility that Apple decided
01:07:00
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to put a lot of its own people on that project. Like, why, you know, I understand having an
01:07:06
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architect to design the structure, but all of the internal pieces, why would you not
01:07:13
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►
have your own people do them? Right? Like, you have people that you know can do incredible
01:07:18
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internal design for their stores, right?
01:07:20
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Well, if you're Apple you feel you're the best in the world at design. Why would you
01:07:24
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have someone else design your building?
01:07:26
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>> You would like to think that Apple is trying its best to find the best designers on the
01:07:32
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planet, right? So they believe they have them. So I understand that. I mean, I'm not necessarily
01:07:37
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►
saying they should do this, right? Like their products are what enables a building like
01:07:43
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>> And in fact, somebody who designs computers and phones and things may not be the best
01:07:47
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►
person to do industrial design on a workspace, right? They may be incredibly talented, but
01:07:52
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►
still may not be the best because they haven't spent the last 20 years designing chairs and
01:07:58
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►
doors and things, right? They've spent the last 20 years designing computers, and so
01:08:02
◼
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you could argue that maybe that's not the best fit, but I see the temptation if you're
01:08:08
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►
a designer to be like, "I've always wanted to design a better door because I hate these
01:08:13
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►
doors, so let's make a better door." And I can also see somebody who has been working
01:08:17
◼
►
in the real world for the last 20 years say, "What do you mean a better door? We got the
01:08:22
◼
►
the doors, we figured it out, just use the door, like use the pizza box, okay?
01:08:28
◼
►
So the great example of this, the classic example was when Steve Jobs was helping design
01:08:34
◼
►
the Pixar headquarters where anyone could put all the bathrooms in one place, you know?
01:08:39
◼
►
Like, that is a… you couldn't see why he wanted to do it, it's an interesting
01:08:43
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►
idea, probably not great in practicality.
01:08:46
◼
►
- Well, and I will say that means this is not the first building that Steve Jobs put
01:08:52
◼
►
together, right?
01:08:54
◼
►
- 'Cause he did put together the Pixar.
01:08:55
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►
- And he loved some lessons.
01:08:56
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►
- Yeah, so I think that's interesting too.
01:08:57
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►
And he obviously cared about this and the story quotes the architects as being amazed
01:09:01
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►
at the level of detail and care and knowledge that Steve Jobs had about this.
01:09:05
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►
So I don't wanna go too far down the rabbit hole.
01:09:07
◼
►
It's just, it's hard for me to read that story and say that Apple didn't have some serious
01:09:11
◼
►
design brain power that was busy designing something that's not a product per se.
01:09:16
◼
►
the park and maybe, you know, the fact is that if their brain power was spent on that,
01:09:23
◼
►
that was less brain power being spent on their products and that was a decision they made.
01:09:27
◼
►
But maybe that's something that helps us understand the last couple of years of Apple products
01:09:31
◼
►
better. I don't know. I don't know. I don't want to overstate it, but I also can't wave
01:09:35
◼
►
it away because I think it's possible. And like I said, I've heard from a couple of people
01:09:40
◼
►
who have connections to Apple who've said that that has been a perception as well that
01:09:46
◼
►
some people have been distracted with a new campus. So how big a deal it is? Don't want
01:09:51
◼
►
to blow it out of proportion, don't want to ignore it, right? So I want to just say, it
01:09:55
◼
►
struck me in reading Steven Levy's article, wow, they did spend a lot of their brainpower
01:10:00
◼
►
worrying about a lot of the details of it. But the fact is, now this thing is going to
01:10:04
◼
►
stand for a long time, and so I get why you want to invest some time in it, because then
01:10:10
◼
►
you're stuck with it, right? So the last thing you want to do is say, "Well, you know, I
01:10:14
◼
►
could spend a little more time on this light change to the iPhone or that will
01:10:18
◼
►
ship for two years and then be done or I could do this thing that will be in this
01:10:23
◼
►
facility for the next hundred years that's I get it I get it the the idea of
01:10:29
◼
►
Steve Jobs this being his last product also was it hit me kind of emotionally
01:10:33
◼
►
more than I was expecting in sad I've been thinking about this a lot and it's
01:10:37
◼
►
made me quite sad over the last few days well I mean not only does the article
01:10:42
◼
►
say clearly that this is the of all the things Apple talks about like Steve
01:10:45
◼
►
Steve said don't think of what Steve would do make your own products take
01:10:49
◼
►
Apple forward the one place where that seems to not be true is building Apple
01:10:54
◼
►
Park Apple Park everybody viewed as Steve's legacy they felt like Steve was
01:10:59
◼
►
in the room with them they were working with Steve on all of this this is he put
01:11:02
◼
►
huge amounts of the end of his life into this they wanted to make it something
01:11:06
◼
►
that Steve would be proud of and that they felt like this was essentially the
01:11:09
◼
►
monument to Steve Jobs' legacy. They leavey tiptoes around the discussion. It sounds to
01:11:15
◼
►
me like somebody really offered to Steve Jobs' family that they call it the Steve Jobs Campus
01:11:22
◼
►
and they felt uncomfortable with that and suggested, somebody suggested that they name
01:11:26
◼
►
the theater after him because that's where the product events are going to be and he
01:11:30
◼
►
was so famous for that. But it sounds like regardless of the naming, you know, this is
01:11:34
◼
►
a monument to Steve Jobs and it's his last product. And then the saddest note, whoever
01:11:39
◼
►
wrote the headline, what a great headline. The headline of this story is one more thing.
01:11:46
◼
►
Because this is it, this is the last Steve Jobs product.
01:11:49
◼
►
At least they didn't call it one last thing. Right, which I'm sure was also on the naming
01:11:56
◼
►
board. So, you know, it's an amazing, I can't wait
01:12:01
◼
►
to see this place because it's just sounds bananas. I cannot wait to see it.
01:12:08
◼
►
I did, did I mention that on this show that I did an overlay of, because it's
01:12:12
◼
►
like a 45 acre site or something, I forget what it is, it's huge. I
01:12:18
◼
►
grew up in the middle of nowhere and we had 42 acres and you could just
01:12:28
◼
►
walk you know I would just walk back and up a hill and there's just like hills
01:12:32
◼
►
and there's nothing there we had that the house was right on the on the front
01:12:34
◼
►
on the road and then there was just you know hills and trees and cows and things
01:12:38
◼
►
and I realized you could put almost the entire large property barns and fences
01:12:48
◼
►
and horses and cattle inside the ring of Apple Park. Inside the ring! Like, not like on the
01:12:58
◼
►
site but in the ring it is so huge. And then there's all this detail. I'm fascinated by
01:13:04
◼
►
all of it. I hope to see it sometime and get to see this thing because it will be a pretty
01:13:10
◼
►
wild thing. And then, you know, and then history will judge it and I think it will be, that's
01:13:16
◼
►
what happens when you have a big idea, is history will judge it. It'll be judged as
01:13:20
◼
►
being too expensive or over-designed or full of mistakes, or it'll be judged as incredibly
01:13:25
◼
►
influential, but it will be judged and it will be thought about. And I think that is
01:13:31
◼
►
also true of anything that you do that is great, is you strive for greatness. You may
01:13:35
◼
►
not make it. I'm not saying this is going to go down in history as one of the great
01:13:39
◼
►
buildings. I'm just saying that you have a chance to be considered and critically appraised
01:13:44
◼
►
you go for it, and they totally went for it. So it's just fascinating.
01:13:51
◼
►
I can't wait to see it. The only other thing I wanted to mention before we move on is I
01:13:58
◼
►
put a line in my piece in Macworld about it that just mentioned that I think that when
01:14:05
◼
►
I was thinking about it and reading the story, I had that moment of having just seen Amazon's
01:14:10
◼
►
new stuff that they're building in Seattle downtown, that it is—I have a problem with
01:14:19
◼
►
big companies in general, not just tech companies, building huge work spaces in suburban areas
01:14:29
◼
►
with poor transportation infrastructure, because what it means is that a lot of people have
01:14:33
◼
►
to drive and it fills up the roads. It affects where you can live. It can make it harder
01:14:39
◼
►
for people, they have to have longer commutes in order to find places where the cost of
01:14:43
◼
►
living is acceptable. And the advantage that building in an urban area has is that there
01:14:48
◼
►
is not that urban areas that cities are cheap to live in, because they're not, but that
01:14:52
◼
►
they tend to have the most regional planning is about getting commuters from outlying regions
01:15:00
◼
►
where it's cheaper to live into the city center to work. And so the commute structure builds
01:15:06
◼
►
up. And therefore, my example is I used to work in a suburb and live in a different suburb,
01:15:11
◼
►
and it was the worst commute of my life. And then they moved our offices to a city center.
01:15:17
◼
►
And my commute changed, but the commute got better. The, as an aside, my lunches got better
01:15:25
◼
►
because there was way more stuff, places to buy lunch than there was when I was in the
01:15:30
◼
►
suburbs and there was nothing around but a supermarket. Go to the deli and get a sandwich.
01:15:35
◼
►
But, you know, the biggest thing was the options for where I could live and have a survivable
01:15:43
◼
►
commute got a lot better.
01:15:47
◼
►
And so when I think about Apple building in Cupertino, which is not really a great place
01:15:53
◼
►
in terms of transit, the transit planning was never about putting trains in Cupertino.
01:15:59
◼
►
Mountain View's got Caltrain close by and Santa Clara has the Santa Clara light rail
01:16:05
◼
►
and is going to have, you know, BART is going to connect at some point maybe. But Cupertino
01:16:10
◼
►
is kind of not close enough, so Apple runs a lot of buses just like Google does. And
01:16:16
◼
►
I just had that moment of like, wouldn't it have been interesting if Apple did, or if
01:16:20
◼
►
Google did, what Adobe did, which is build a bunch of high-rises in downtown San Jose
01:16:24
◼
►
and say, we want to be part of the city. And this way our employees can drive or take transit.
01:16:31
◼
►
And San Jose's transit infrastructure isn't as good as San Francisco's. And I think it's
01:16:36
◼
►
worth at least thinking about that. But in the end, and people freaked out, they're like,
01:16:40
◼
►
oh, no, cities are terrible, suburbs forever. And especially people who work in Silicon
01:16:46
◼
►
Valley were very resistant to this because they're used to it. They just, they're used
01:16:49
◼
►
to that and I think maybe can't see outside themselves. And that's fine, but what stopped
01:16:57
◼
►
me is Apple is a suburban company, just like Microsoft in Redmond. Like Apple's front,
01:17:04
◼
►
Steve Jobs is from the suburbs. They built the, the, the garage was in the suburbs. Apple's
01:17:09
◼
►
always been in the suburbs. I can't picture Apple picking up and moving to San Jose or
01:17:16
◼
►
San Francisco. I just can't, I can't picture it. I can't. This is, this campus is Apple.
01:17:25
◼
►
It is in Apple's DNA. It is, to bring it back to Steve Jobs, the expression of how Steve
01:17:30
◼
►
Jobs saw Apple. Now, I'm sure Apple's got a lot of programs to try to tie in their workers
01:17:39
◼
►
to whether it's the buses on the freeway or tying them into transit. I'm sure they're
01:17:43
◼
►
trying they've got a target number that they're trying to get to a percent of
01:17:45
◼
►
of the people who use transit but Silicon Valley is a very expensive place
01:17:49
◼
►
to live and if you have to drive that is not the traffic is really bad it's it's
01:17:55
◼
►
there's lots of issues there that might be different if you're in a more city
01:18:00
◼
►
environment with better transit options
01:18:02
◼
►
the fact is it wouldn't be Apple I can't imagine it just like I can't imagine
01:18:06
◼
►
Microsoft picking up stakes in Redmond and building a bunch of high-rises in
01:18:10
◼
►
downtown Seattle where the transit and infrastructure is better. I just can't
01:18:14
◼
►
see it. So in the end I think it's worth thinking about it and considering that
01:18:18
◼
►
other businesses like Twitter is a good example of that and Amazon is investing
01:18:21
◼
►
in this and even like Apple's got space in south of Market San Francisco it's
01:18:27
◼
►
just not central. Google's got a building south of Market in San Francisco so
01:18:32
◼
►
they've got like presences but in terms of like the DNA of these companies and
01:18:38
◼
►
and Apple in particular, this is what they are. Apple is a Cupertino company and Apple
01:18:44
◼
►
Park is a representation of that identity and I can't imagine it really being any
01:18:49
◼
►
other way. So, you know, in the end, I kind of came all the way around.
01:18:53
◼
►
Will Barron I think something coupled with this that I
01:18:55
◼
►
think is really frustrating is something that was called out in the article and I've seen
01:19:00
◼
►
a lot of people talking about is the fact that there are no childcare facilities inside
01:19:03
◼
►
of this mammoth building that Apple have created. I feel like that this would have helped a
01:19:08
◼
►
lot of young people and young families, especially when they're paying really high rental costs
01:19:15
◼
►
anyway to have something provided by the company so they have a solution for their children.
01:19:20
◼
►
Whilst, you know, there is something that, again, I don't have kids so I can't really
01:19:25
◼
►
speak to a lot of this, but something that I find awkward in the idea of like taking
01:19:30
◼
►
your kid to work and putting them in the childcare and then the company is looking after the
01:19:34
◼
►
children while you're working 14 hour days. Like there is a, I don't know, there's
01:19:38
◼
►
something that makes me shift a little bit about that, but I know that for so many people
01:19:42
◼
►
there are no other options, right, so this is why this should exist. I find it really
01:19:47
◼
►
disappointing that Apple have created a brand new campus and haven't, haven't decided
01:19:52
◼
►
to, to, to give us a facility like this.
01:19:55
◼
►
I'm on the fence about this because of detail. Uh, like I don't know the detail of it.
01:19:59
◼
►
I don't know what all the benefits are about Apple and childcare.
01:20:05
◼
►
I mean, I agree with you, but like, you know.
01:20:08
◼
►
And most tech companies, it seems, and large companies don't offer it, but I share the
01:20:14
◼
►
disappointment because I think you could argue that the providing on-site childcare is sending
01:20:24
◼
►
a message that parents of young children especially—
01:20:28
◼
►
Matthew: Are welcome here.
01:20:30
◼
►
Chris: Are welcome to do their jobs. We want you to be able to continue doing your jobs.
01:20:38
◼
►
We don't want to—because it leads to a feeling like this company is hostile to being
01:20:42
◼
►
a parent, right? Like, if you're—and you know, one of the net results of that is if
01:20:48
◼
►
you're a woman who wants to have a kid and wants to—maybe wants to breastfeed the child,
01:20:53
◼
►
for example, it's very easy to look at your company's policies and be like, "They don't
01:20:58
◼
►
want me to have a child here. So if I want to do that, I'm not going to work here anymore."
01:21:03
◼
►
And that's not a great thing if you're trying to increase the—you know, retain your female
01:21:10
◼
►
employees. But even for men, I mean, it's for parents in general, it's saying, "We
01:21:14
◼
►
don't want this." That said, okay, I am also—they're building a big gym there, right? And they've
01:21:19
◼
►
got a big food facility. I am also a little uneasy about the tendency of Silicon Valley
01:21:24
◼
►
companies to build these spaceships like this campus that are designed for the employees
01:21:31
◼
►
to never have to go home. You can eat here, you can work out here, you can do your laundry
01:21:36
◼
►
here, whatever, never leave. Right?
01:21:38
◼
►
David: You can check out whenever you like, but you can never leave, right? Welcome to
01:21:42
◼
►
Apple Park, California.
01:21:43
◼
►
- Yeah, or the Googleplex or whatever, right?
01:21:46
◼
►
We never leave.
01:21:48
◼
►
And having your children be on site is like,
01:21:50
◼
►
well, now you really never have to leave
01:21:52
◼
►
because you never even have to go get your kid.
01:21:55
◼
►
But I don't know what their benefit is.
01:21:57
◼
►
I don't know if their childcare facility is near the campus.
01:22:00
◼
►
There may be issues.
01:22:02
◼
►
I heard from somebody who suggested that,
01:22:04
◼
►
and I thought it felt like kind of excuses,
01:22:08
◼
►
but just to get the mindset of it,
01:22:09
◼
►
I heard from somebody who said that there was a concern about childcare being a distraction
01:22:17
◼
►
if it was on campus, that people were going to the childcare to check on their kids.
01:22:23
◼
►
My argument would be, set a policy, you got a manager.
01:22:28
◼
►
I generally don't like it when the excuse to not offer an employee something is because
01:22:32
◼
►
then you would have to set a policy and manage your employees.
01:22:35
◼
►
Geez, you want to chain people to their desks so they can't go take breaks, right?
01:22:39
◼
►
Yeah, well like we can't offer them something because they might walk away from their job
01:22:45
◼
►
and not do it for a while. It's like, well, make them not do that then. Set a policy about
01:22:50
◼
►
it. Don't say we're just going to not provide any benefits for you because we don't want
01:22:55
◼
►
you, you might be distracted by them. We're not going to have a break room because you
01:22:59
◼
►
might be distracted by it. Or the internet.
01:23:00
◼
►
You probably should have a break room and a policy. Or the internet, exactly, right.
01:23:04
◼
►
So I don't know, it's a complicated issue, it is a little bit disappointing, but I can
01:23:08
◼
►
see that there's probably a lot of other things going on.
01:23:11
◼
►
I think juxtaposing with the gym is a little bit weird, but at the same time I do have
01:23:17
◼
►
an uneasy feeling about that we're going to keep you trapped here.
01:23:22
◼
►
Like, well you could go to the gym somewhere else, but we don't want you to ever leave
01:23:28
◼
►
Then again, as a work-from-home person, I tend to do my activity in the middle of the
01:23:33
◼
►
day, right? I start work a little bit earlier and then at 11 o'clock or 1 o'clock or whatever,
01:23:39
◼
►
then I go out and do my, you know, walk the dog or go for a run or whatever. And so I
01:23:47
◼
►
can see the rationale of like, we would rather you take a break in the middle of the day
01:23:51
◼
►
and go work out and then be reinvigorated when you go back to work. We'd rather you
01:23:56
◼
►
eat in our cafeteria and not have to go get your car and drive somewhere and drive back.
01:24:00
◼
►
It's like, it's too much, we're going to make it easy for you. So I guess what I'm
01:24:03
◼
►
saying is I think it's a complex issue that maybe has been oversimplified, but there's
01:24:07
◼
►
a lot I have a lot of uneasy feelings about a lot of aspects of it on not just the childcare
01:24:14
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not being there, but also things like the the big gym being one of those yet another
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thing that keeps you inside because I think I think the ultimate goal and I don't mean
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it to sound this nefarious, but you know, the ultimate goal is you enter the spaceship
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And you stay there, you enter when it's early in the morning and you stay there until it's
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dark and your entire life is lived inside the campus and then you emerge from it.
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Maybe if it's still light out you emerge blinking into the light, but you know you're in this
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other world when you're in there and it's kind of hermetically sealed.
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Your food's in there, your workouts in there, your shower room's in there, everything's
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And that can be great for focusing, but it can also be a little bit like we don't want
01:24:57
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the rest of the world to intrude on our employees when we're getting our work out of them,
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which is great if that's what you want as an employee, but it also feels kind of a little
01:25:06
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oppressive. So I don't know, it's a choice.
01:25:09
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This episode of Upgrade is also brought to you by PDFPen from SMILE. PDFPen equips you
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new sidebar and copy annotation content as text. You can also find and highlight all
01:26:38
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Okay, we start off this week. O players asks,
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now that they live stream the keynote,
01:26:43
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is there any advantage Jason to attending in person?
01:26:46
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- Well, you get to see everything 30 seconds
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before everyone else.
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You get to see people that you know
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and don't know before and after.
01:26:57
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And usually there's access to other things afterward.
01:27:02
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Usually they have some area either an open press area
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or a series of appointments in order to get your hands on new stuff. So, you know, but
01:27:14
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it's less, it's less of a big deal than it was when it wasn't live streamed. It's true.
01:27:20
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But you know, I guess that there are, it's nice to be in the environment as well, right?
01:27:24
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Like there are just some niceties to that. Um, but I guess the real, the real benefit
01:27:29
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does come from if there is a press room to see stuff in the hands on area, like if and
01:27:34
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when they exist at events, I guess that's where the real benefit comes from being in
01:27:39
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person now, right? Because you might get to touch a product that's not going to be out
01:27:42
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for six months.
01:27:44
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So Wes asked, "I want to get my dad either a Google Home or an Echo and not sure the
01:27:49
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strengths of each. He's a Prime user. What do you think?"
01:27:53
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Well, I'd say wait.
01:27:59
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I would agree with that actually, yeah.
01:28:01
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wait, see what's going on. I mean, because if your dad has Apple stuff and there's an Apple product,
01:28:05
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that might be better. If he's a Prime user, you know, it depends on what ecosystem you're
01:28:11
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deepest into. If he's a heavy Google user, Google Home might be better. If he's a Prime user, Echo
01:28:15
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is going to be better. You can get one cheaper. Yeah, it depends. It really depends. Right now,
01:28:22
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if I had to say bottom line, I'd say get an Echo, but that could change rapidly. And if you're
01:28:29
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leaning toward one ecosystem or another that could be enough to sway you.
01:28:34
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Yeah the home is improving a lot right but
01:28:37
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the Echo is really great right now but as you say
01:28:40
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who knows what's just around the corner. I mean if you can wait
01:28:44
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like three weeks, wait three weeks. Yeah. That's what I would say. James asks is
01:28:50
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there any possibility that Apple might ship the fancy unicorn iPhone at WWDC
01:28:55
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because it would be closer to the 10th anniversary ship date?
01:28:58
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No. I don't think so. There's like a whole industry built around September, right? Like,
01:29:04
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this is more than just Apple. We'd also know if it was shipping, we'd know. And they do the fall
01:29:12
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event and the fall event makes sense and it works for them and they get them at that point and it
01:29:16
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doesn't, yeah. It's a fun idea, but it's on the level of that date that they spotted in the board
01:29:39
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►
about this a lot, right? Because…
01:29:40
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This is Brent, listener Brent, I'm Grady and Brent.
01:29:42
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Of course, I'm Grady and Brent, thank you Brent. I've been thinking about this a lot,
01:29:46
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right? Because whilst this phone would be bigger than the iPhone 7 in screen size, you'd
01:29:51
◼
►
get more screen size, it's less than the Plus which I've come accustomed to. But
01:29:56
◼
►
my feeling about the Plus has kind of been twofold. I like a bigger screen but I also
01:30:02
◼
►
like to have what I consider to be the best iPhone and in my opinion the best iPhone is
01:30:07
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►
the bigger one. In the past it's had more features, in the past it's had improved statistics
01:30:14
◼
►
whether it be battery life or something like that. So for me this next phone it may be
01:30:19
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a little bit smaller but it will probably be the best iPhone available and for me best
01:30:26
◼
►
iPhone trumps screen being a little bit bigger. So I would be happy to go down a little if
01:30:32
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I'm going to be getting extra features, better features that's in the Plus model. Does that
01:30:37
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►
fair Jason. Yeah I think so and it's I mean it's still a bigger screen and high
01:30:45
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►
resolution and so it may not be that much of a step down for you. I feel like
01:30:50
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for people who use existing iPhones it'll be almost like getting a plus
01:30:53
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►
screen in not a bigger object. Yeah I would expect that it wouldn't feel like
01:30:59
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I was going down too much or like I feel like it would be okay but I don't think
01:31:03
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I wouldn't mind too much. So Patrick's written in with something that I go through quite
01:31:09
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a bit. So I got an Expedia flight receipt email. Gmail can add it to gCal. Apple Mail
01:31:16
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►
doesn't. I thought this was a feature. So here's the thing about this stuff. So there's
01:31:21
◼
►
a thing in Apple Mail and in Apple's Canada app on the iOS devices, I think it's probably
01:31:29
◼
►
on the Mac too, but I know it's on the iOS devices, where it can see certain events including
01:31:33
◼
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hotel bookings and flight bookings and can either suggest them to you in mail to add
01:31:38
◼
►
them to your calendar, you open the calendar app and you check the little, there's an inbox
01:31:41
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on the bottom right hand corner, at least on the iPad app, where it will show you invites,
01:31:45
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►
if you get invites to regular events, as well as these proactive things. Hey, we found this
01:31:49
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►
in your inbox. This is super unreliable and it seems to only really reliably work with
01:31:56
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►
certain providers. So like for example, if I book a flight with British Airways, no problem.
01:32:03
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►
if I book a flight with Virgin Atlantic, cannot find it.
01:32:06
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And there are certain hotel providers and aggregators
01:32:10
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►
that it works with and some that it doesn't.
01:32:12
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►
So one, there is a condition that you need.
01:32:14
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The email has to be in your mail.app, I believe in Box,
01:32:17
◼
►
but it has to be loaded in the mail.app for it to find it.
01:32:20
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Like it can't just be in the server, like the mail,
01:32:22
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►
the local app has to know it's there and then it can pick it out.
01:32:25
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►
When this works, it's great.
01:32:27
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►
When it doesn't, it's not so great.
01:32:29
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►
And this is a win for Gmail because Gmail works
01:32:31
◼
►
much all of the time from my experience and from other people's experiences. I do find
01:32:35
◼
►
it's pretty frustrating because I keep this travel calendar of mine in iCloud, so I find
01:32:40
◼
►
myself doing a lot of manual entry where I really wish that my calendar application was
01:32:45
◼
►
smart enough to be able to pick this up more often than it does. So this is a feature of
01:32:50
◼
►
Apple's system, but it is a very unreliable one.
01:32:54
◼
►
And finally today, Matt asked, "Will Apple address the number one problem that I have
01:32:59
◼
►
with Siri that pushes me towards its competition, its infuriating personality.
01:33:05
◼
►
So personally, I don't think Siri's personality is going away because it's something that
01:33:11
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►
Apple has built around it. And it's not the only one with a personality, you know, like
01:33:15
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►
Cortana, I believe has quite a strong personality. And then the Amazon and Google, their voice
01:33:23
◼
►
assistants have it to a point, right? It depends what you're asking. Like, for example, you
01:33:27
◼
►
ask your echo to bark and meow which Adina found accidentally it misheard her one day
01:33:32
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►
and the echo just started meowing and she's like what is going on so that's a thing that
01:33:37
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►
it can do so it has this stuff in it. I don't think that Apple's going to remove the personality
01:33:43
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►
of Siri. I think there's a possibility they may tone it down but I believe it will always
01:33:49
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►
remain in some instances but I think that they shouldn't remove the personality as much
01:33:54
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►
as they should just improve accuracy and ability, because if the accuracy and ability of Ciri
01:34:00
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►
is improved, the personality will be more palatable. When it's giving you the information
01:34:05
◼
►
that you need, and it's doing it well, and in ways that you expect it to, the fact that
01:34:09
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►
it might throw a bit of sass in or a joke every now and then might make the whole thing
01:34:13
◼
►
feel better rather than worse. Do you know what I mean?
01:34:17
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►
Yeah, and I agree with you. I don't think it's going to happen. I think they feel that
01:34:20
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►
this is part of their thing. Like Siri has this way about her/him. Yeah this is
01:34:29
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►
this is Siri and that's a feature not a bug so yeah but I do think that if they
01:34:36
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►
can make Siri more advanced they could make it smarter then its personality
01:34:42
◼
►
will become less less annoying for us. So and I hope that WWDC brings some of that
01:34:47
◼
►
that's something that I've really got my eye on and if Apple really wants to play
01:34:50
◼
►
in this space there are there are things that they really should be doing not not
01:34:55
◼
►
necessarily say that they're behind although I think I personally feel that
01:34:58
◼
►
they are but not to say that they are but I think that they need to be ahead
01:35:02
◼
►
as well as just catching up in certain areas because of where they are right
01:35:07
◼
►
where they and where their competitors are right now alright so as we mentioned
01:35:11
◼
►
at the top of the show next week is going to be the upgrade WWDC keynote
01:35:15
◼
►
draft if you have any suggestions of rumors that you would like to see
01:35:18
◼
►
be included for the potential for me and Jason to pick for our draft picks, tweet them to
01:35:22
◼
►
me, I am @imikeyke on twitter. Jason if you want to catch up with what his work he is
01:35:27
◼
►
@jsnell and he is at sixcolors.com and the incomparable.com as well. I want to thank
01:35:34
◼
►
Encapsular, Mailroute and Smile for supporting this weeks show. If you want to find our show
01:35:38
◼
►
notes go to relay.fm/upgrades/142. Don't forget to go and check out the WWDC benefit
01:35:47
◼
►
for AppCamp for girls, which has links in the show notes for that.
01:35:50
◼
►
So you can come and say hi to real AFM people, but also listen to some great
01:35:53
◼
►
music and support AppCamp for girls, which is an awesome thing.
01:35:57
◼
►
If you're going to be in WWDC.
01:36:00
◼
►
Thanks for listening. We'll be back next time.
01:36:02
◼
►
Until then, say goodbye, Mr Snell. Goodbye, everybody.
01:36:04
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[MUSIC PLAYING]