193: This is Stephen Hackett’s Fault
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From Relay FM, this is Upgrade, episode 193. Today's show is brought to you by Fresh Books,
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Pingdom, and Simple Contacts. My name is Myke Hurley, I'm joined by Jason Snell. Hola, Jason Snell!
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Hello, mate!
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You're changing the intro up, that's very strange, but nobody wants to talk about that,
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so you know we should probably move on.
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beginning to this episode today.
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- Oh, it's gonna be a good one.
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- It's gonna be a good one.
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So yeah, we have a Snell Talk question as we always do.
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This one comes from, listen, Upgradient Ryan.
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Upgradient Ryan wants to know, Jason,
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do you schedule time for reading books during the day?
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Do you turn everything off to avoid distractions
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and really focus on what you're reading?
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- But you do read a lot of books though, right?
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Like that is a thing.
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I do read a lot of books. A lot of it's driven by the incomparable these days, too, right?
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Because we've got--I'm in the award reading period. We do episode or episodes about all
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the novels that are nominated for the Hugo and Nebula awards, which are like the big
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science fiction and fantasy awards every year. And it's a good way for me to find good books
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and get an idea of sort of like what people think are the best books of the year. I don't
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always agree. There's usually some ones in there that I don't like, and there's some
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great surprises there. I tend to read some on the weekend and I tend to read at night
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before I go to sleep. Like I will read, I'll go to bed and I'll read there and I don't
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turn everything off to avoid distractions because I use a Kindle. Kindle has no distractions
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and that's the trick. A paper book would also have no push notifications by the way, but
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I use a Kindle. I don't read on an iPhone or iPad or something like that and that's
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That's one of the reasons is that when I'm reading on my Kindle, that's all I'm doing
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is reading. And that's where I do almost all of my reading. Every now and then I'll get
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stuck somewhere in a waiting room or something, and I'll have my phone and I will call up
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the Kindle app and read the book on there briefly, but, you know, 99%, more than 99%
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of the time it's on a Kindle. And that'll be around the house on the weekend or something
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like that or occasionally I'll get in the book--this happened not too long ago, I was
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really into a book and I knew I was almost at the end and it was the middle of the day
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and I took a break and I read the book for like half an hour or an hour or something
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and then went back to work, finished my lunch or whatever and went back to work. But usually
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it's in the evening before I go to sleep and on the weekends. That's one of the reasons
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I love the Kindle, no distractions.
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It's just about text on a page and that works for me.
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- Which Kindle are you using right now?
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- I have the Oasis 2, which I can't really recommend.
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What I like about it is that it's solidly built
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and it's got buttons to turn the pages.
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It's nice, but it's also overpriced.
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- Most people should just get a Paperwhite,
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which just has the touch screen.
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It doesn't have buttons, physical buttons, which they really should make.
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But apparently physical buttons are a premium feature now, so the Paperwhite is what most
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people should look at.
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It's a pretty good deal.
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And I like a dedicated book reader.
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But I'm using the Oasis too.
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Thank you to Ryan for sending in that Snell Talk question.
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You can send in a question of any kind to start the show just by sending out a tweet
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with the hashtag #SnellTalk and it could be picked for a future episode.
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I have a piece of follow up that comes in from Upgrading and friend of the show Todd.
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Todd wanted to just correct us about Arrested Development Season 4.
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So we were talking about that in Upstream last week about the fact that there is the
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remixed version and it seemed like that the regular season had just disappeared.
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But it turns out that it is on, there's like a tab in Netflix in some players and apps
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called Trailers and More and the original season is buried in there.
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So you can still get it, but they're trying to hide it,
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which is really interesting.
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- And so this came up on the TV Talk Machine podcast
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where Tim Goodman and I were talking about
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how we were baffled about why Netflix,
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when it brings a show back for like a second season,
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that first episode doesn't start with a lengthy,
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like here's what you need to remember
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from season one trailer,
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which I still think they should do.
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But it turns out for their originals, they do make those.
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They're in the trailers and more section.
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- Oh, interesting.
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- And if you watch on,
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My understanding is, because this is how I use Netflix,
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if you watch on Apple TV, you can't see that section.
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So that's great.
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- Why can't you see that? - This is not in the app at all?
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- I don't, as far as I can tell, last time I checked,
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there's like, you can see the seasons,
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but I couldn't find the trailers and more.
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Please correct us if we're wrong about it,
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but I had a hard time finding it.
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On the web, I can find it.
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So anyway, yes, that is where season four is.
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And also, again, this is like a good tip.
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If you wanna watch a little recap of season one
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of "Stranger Things" before going on to season two,
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look in the trailers and more section for "Stranger Things"
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and you may find that Netflix
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actually did make a recap for you.
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I don't know why they don't put those at the front
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of the new season with a skip button.
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- 'Cause they're so good at those skip buttons anyway,
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right, like they're all over the place.
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- And they know that if somebody binges it,
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you know, a show that's released weekly,
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There's like, the traditional TV in America, certainly,
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is the show's finale airs in May,
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and then it premieres in September.
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So you've got a few months where you have to remember
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where you left off.
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But when a show is a binge show,
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even if it releases every year,
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if you watch it in a weekend,
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you watched it in a weekend and then a year passed.
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Like, you're not gonna remember what happened.
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And I know Netflix may just want you to watch it again.
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Okay, fine, if you've got the time, you could do that.
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But like putting that trailer up front to just get you back what you need to know would be really nice.
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But it does live in many cases in the trailers and more section.
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So I have to give a very important update on our live show at WWDC.
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This is incredibly important if you've bought a ticket.
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If you bought a ticket to our live show at WWDC, you really, really need to listen to this.
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Because unfortunately, due to circumstances outside of our control,
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we have had to relocate the event and sell new tickets.
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So if you bought a ticket to our event at AUGQ conf on Wednesday the 6th,
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that ticket has been refunded. AUGQ conf have refunded them.
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And unfortunately we've had to cancel the tickets. Uh, we did some stuff happened,
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and we needed to get a new venue. Um,
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so we have a new venue and it is an incredible venue that we're really excited
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about called the Hammer Theater,
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which is so beautiful and it has like tiered seating. It's incredible,
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but we have to sell new tickets for it.
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So if you bought a ticket to the original event,
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you will have gotten an email last week,
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I think it was on Friday,
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that link, so there is a link in that email
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that you will need to go and buy tickets.
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So check your email, if you bought a ticket,
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you're gonna need to buy a new ticket,
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the link is in there.
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The tickets are about $7, unfortunately there were some fees
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that we had to kind of swallow up,
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and so these are just like $1.50 more,
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$2 more than the previous tickets. We may share this link publicly at some point, but
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we want to make sure everybody who bought an original ticket has a chance to get one
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before we do that. So please, if you bought a ticket, make sure you check your email,
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you're looking for an email from Ault Conf about the venue relocation and it has all
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of the information that you need in there to get yourself a new ticket to our show at
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the Hammer Theatre. We should give a bit of information about the show, which we haven't
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really shared yet, but we're looking to do a double bill.
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It's going to the show is going to be split into two parts.
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The first part will be your friend of mine, Jason Snell, Stephen Hackett and
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Serenity Caldwell breaking down all of the news from the conference because we're
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recording midweek and giving their insight.
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And this is what I find interesting about this kind of discussion after being
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surrounded by the developer community for a few days.
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So like, you know, the keynote was on Monday, but what is everybody talking about
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by Wednesday? What other little bits and details have we found out?
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So it's going to be like a mini episode of Download that's going to open the show.
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And then the second part of the show is going to be myself and Federico Vittucci and Steven
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have connected and we're going to be doing what we do, expect hijinks is basically all
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I'll say about that at the moment.
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We don't know what we're going to do yet, but there's going to be, we have some ideas.
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It's going to be themed around the event, but we have been known to get a little bit
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kooky when we record live shows, which is one of the reasons that we love doing live
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shows because it's very different. So yeah, we're going to have a fantastic show. I think
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it's going to be our best one yet. So please make sure you don't miss it. Check your email
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if you bought a ticket and make sure that you get a new one. And we're going to give
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it maybe another week and if there's any tickets left, we're going to put those out publicly.
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This venue is incredible. I'm really excited about it. And talking about the venue, we
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really pushed for time on this, obviously, because we're getting so close to the event.
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We couldn't have done this without the help of Jessie Cha.
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She's one of the organizers of the Layers Conference, which is an amazing conference
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organized by two women, Elaine and Jessie.
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They really care about every little detail.
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I've been to Layers before.
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I'm going to be hanging out at Layers this year as well, because they have a great lineup
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of diverse speakers, including the incredible lettering designer, Jessica Heesch, and one
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of the original Apple emoji designers, Angela Guzman.
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I want to promote the conference because we would not have a live show if it was not for
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Jesse this year. She really, really helped us out with finding a venue and getting everything
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negotiated. So you can find out more about Layers and you should attend Layers if you're
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going to be in town. It's at layers.is and they've given us a promo code for Relay FM
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listeners. Use the code relay and you'll get $50 off your ticket to Layers. So a bunch
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of information there. Please, please, please check your email if you bought a ticket and
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make sure you get another ticket. I really don't want anyone to miss out. And again,
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I apologize that we've had to do this.
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Uh, we didn't want to have to do this, but unfortunately we were
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put in a bit of a, a bit of a bind, but, um, we're going to have an amazing show.
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Um, and that show, uh, by the way, that's going to be in the
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connected feed for the week.
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So me and Jason will be recording on Monday, straight after the
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keynote as we always do, um, where of course all of the focus is about
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who won the draft because there's going to be a draft, uh, that's obviously
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going to be coming in a couple of weeks to draft, right, like two weeks away.
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Two weeks away.
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So that's going to be on the 28th.
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We'll be at the draft, which I can't wait for.
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So excited about the draft.
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And then our episode on the 4th will
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be about all the news from the keynote.
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And then the live show is going to be on the 6th,
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and that will go out in the connected feed.
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So you'll be able to check it out there.
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So much going on.
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It's really going to be a summer of fun.
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Summer of fun.
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That's also happening.
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Summer of fun is happening.
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We're so excited.
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We're getting so much prepared for that.
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Yeah, love it.
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All right, so talking about weird and wonderful things
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we come up with.
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Let's do some upstream news.
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I want to start off today, Jason, by talking about Jon Favreau's Star Wars series.
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Because Solo is premiering, Jon Favreau has been doing a little bit of press too,
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as part of the whole Star Wars family.
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Um, and he's given some information about the upcoming series that he's going to be
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doing as part of Disney's upcoming streaming service.
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Uh, the show is still expected to debut in fall 2019.
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It's going to be set.
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It's planned to be set three years after Return of the Jedi.
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so obviously significantly before The Force Awakens.
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It's going to feature all new characters and something I found very interesting, at least
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from a budgetary perspective, they're going to be using the motion capture techniques
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that were seen in the Jungle Book, so the live action Jungle Book movie.
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So looks like they're probably pouring quite a lot of money into this series.
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Yeah, I'm not surprised given that it's Star Wars and that Disney is wanting to launch
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this streaming service and get people to sign up.
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This is going to be one of the reasons people sign up for this service.
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There'll probably be some Marvel shows too, is my guess.
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And they'll make it a must-buy kind of situation for people who are fans of these franchises
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because they want your money.
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So yeah, a little more detail.
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I'm sure they'll trickle out details for the next year.
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And Fall 2019, has Disney said if they're launching this service this year or next year?
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I thought it might have been maybe this Fall, but there is more coming with Disney.
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They are going to launch the service.
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They could be launching one of the three total services this year than the other one the year after well
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They launched ESPN plus that's out there
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So the question is just like when does this when is this one one happen and we don't really know yet
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We know some details
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New Marvel show all the MCU movies a bunch of other stuff
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so we you know, this is just a question of what it's called and and
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When they release it, but it's gonna happen. So oh
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- Oh, we should talk about cancellations briefly.
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And there is an angle here that is upstream related.
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I'd say not upstream related at all
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is just mentioning the Brooklyn Nine-Nine cancellation
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and then renewal, only to say that,
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I think it's interesting from a business perspective
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and something that people, when they talk about,
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look, we all love our TV shows and movies and stuff,
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and you wanna see decisions made based on,
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tied into your love of something.
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You want to feel like your love is the thing that drives this thing when it's not true.
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It's a business.
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And these are often just cold business decisions that go into this.
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In fact, most of the time they are because we're talking about millions and millions
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of dollars for any TV show.
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So I want to mention this though because it is tied in with the way that all of these
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different companies are kind of jousting with each other and trying to figure out streaming
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and how their business models are going to work going forward.
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So Fox cancels the sitcom Brooklyn Nine-Nine after five years.
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It's a really good show, if you haven't watched it, you should check it out.
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It's from Michael Schurr, who did Parks and Recreation and does The Good Place on NBC.
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Now that's actually relevant.
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He's got a deal with Universal, which is Comcast, NBC, Universal, that's all the same thing,
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That's where his production deal is.
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And Brooklyn Nine-Nine is produced by NBC Universal.
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So it's a situation where Fox doesn't make the show, it only airs the show.
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And this vertical integration, this like, we make the show, we air the show, that's
00:14:48
◼
►
like, those are the things, that kind of integration is what is the norm in Hollywood now.
00:14:55
◼
►
And the idea there is, your company invests in this thing, and you get the short-term
00:15:00
◼
►
benefit of putting it on TV, and the long-term benefit of reaping the rewards for video sales
00:15:06
◼
►
and syndication and all of those other things.
00:15:08
◼
►
But sometimes, they make these deals where they're going across, that somebody who's
00:15:13
◼
►
a competitor, but also their studio is providing you with a show. And the reality is that these
00:15:20
◼
►
networks are much less inclined to keep those shows around because they don't own them,
00:15:26
◼
►
basically. And so there's less of a business interest to keep them going. And so in this
00:15:30
◼
►
case, and we see this all the time, the network picks the shows that it owns and not the shows
00:15:36
◼
►
that it doesn't own. So Brooklyn Nine-Nine drops. They shop it around. They go to Hulu
00:15:40
◼
►
and Netflix apparently who both turned them down for it, like were not interested. I was
00:15:44
◼
►
a little surprised that Hulu wasn't interested, but they weren't. And what's funny is that
00:15:48
◼
►
wasn't the end of it. Obviously they were looking for a better deal from someone else
00:15:52
◼
►
to see if somebody else wanted to jump on and revive this for a sixth season, but when
00:15:56
◼
►
they didn't make those deals with Hulu and Netflix to their satisfaction, they just put
00:16:02
◼
►
it on NBC. So NBC renewed it, and NBC's going to air it, which, I guess, they own it, right?
00:16:08
◼
►
It's almost like that was their last resort.
00:16:11
◼
►
Well, if we can't get somebody else to pay for this,
00:16:12
◼
►
we'll just pay for it ourselves.
00:16:14
◼
►
- And then, you know, NBC gets the positive rub
00:16:16
◼
►
because like this became a big social media thing, right?
00:16:19
◼
►
Over the 12 hours that the show was canceled
00:16:21
◼
►
and then everyone's like,
00:16:22
◼
►
"Thank you, NBC, for saving our show."
00:16:25
◼
►
- Right, and the social media, my daughter loves this show
00:16:28
◼
►
and she was like, "Oh, we did it."
00:16:29
◼
►
And I said, "No, you didn't."
00:16:30
◼
►
Like, this deal was gonna get made regardless of the fans.
00:16:34
◼
►
- Jason, keep the dreams alive, my man.
00:16:36
◼
►
Keep the dream alive.
00:16:37
◼
►
No, no, no. You gotta be realistic. But it was good promotion for the show and it's good
00:16:44
◼
►
promotion for NBC having picked it up. But they're the owner and operator of that show
00:16:50
◼
►
now. So there's that, plus they've got the ongoing deal with Myke Schur for The Good
00:16:54
◼
►
Place. So this is kind of like, it's another show. They could run them together, they could
00:16:58
◼
►
run one of them and then follow with the other one because they're both short run. They're
00:17:02
◼
►
gonna bring it back for 13 episodes. So anyway, so just think about who owns it, who airs
00:17:08
◼
►
it and who owns it and it matters. And it matters, so I'm gonna pivot to another cancellation
00:17:13
◼
►
which is The Expanse, which is on the Syfy Channel in the US. And this has a little more
00:17:18
◼
►
upstream tie-in because, first off, who runs the Syfy Channel? NBC Universal. So now NBC's
00:17:25
◼
►
on the other side of it. They canceled this show. But they don't own it. They renewed
00:17:30
◼
►
The Magicians, which is a similar show, and also a very good show, but they own that show.
00:17:36
◼
►
That's an NBC Universal show. This show, The Expanse, is owned by a company called Alcon,
00:17:41
◼
►
which sounds like they're a James Bond villain, but they might not be. They might be, I don't
00:17:46
◼
►
know. And so what's interesting, so first off, not owned, right? So much less inclined
00:17:53
◼
►
to keep it around, because you don't own a piece of it. And the report that broke the
00:17:58
◼
►
cancellation, which is at Deadline.com, says, and this is where it gets to Upstream, "The
00:18:05
◼
►
cancellation decision by SyFy is said to be linked to the nature of its agreement for
00:18:09
◼
►
the series, which only gives the cable network first-run linear rights in the U.S." Linear
00:18:13
◼
►
meaning on a TV channel that runs, you know, that plays part of the show in an ad and then
00:18:20
◼
►
traditional TV. It goes on to say, "That puts an extraordinary amount of emphasis on live
00:18:24
◼
►
linear viewing which is inherently challenging for sci-fi genre series that tend to draw
00:18:29
◼
►
the lion's share of their audiences from digital and streaming. It sounds to me, I don't know
00:18:32
◼
►
all the details here, but it sounds to me like I think maybe they only get a small cutter
00:18:37
◼
►
or whatever of the iTunes sales and they have limits to when they can stream it on their
00:18:42
◼
►
own website. So it's funny, they didn't buy the right rights for this show, probably because
00:18:49
◼
►
they didn't want to spend the money or because the producer wanted to hold those back and
00:18:53
◼
►
use it to help recoup their investment. There's obviously a deal made there and again, we're
00:18:57
◼
►
just, again, it's a fun show that I really like, but when you talk about making it, it's
00:19:02
◼
►
about money. So a bad deal in terms of streaming rights, that might have seemed like a better
00:19:09
◼
►
deal three or four years ago, but is very apparently now not, is apparently one of the
00:19:13
◼
►
reasons why this thing got cancelled at SyFy. It's even worse because if you're outside
00:19:20
◼
►
of North America, you may know that The Expanse is one of these shows that, like so many American
00:19:24
◼
►
shows, is picked up for the rest of the world by Netflix. The difference is, again, something
00:19:29
◼
►
in this deal is really bad because most Netflix shows that are like U.S. shows that are showed
00:19:35
◼
►
on Netflix elsewhere, and this is true with streaming like Star Trek Discovery, it's also
00:19:40
◼
►
true with a lot of network TV shows, they go on Netflix the next day in the rest of
00:19:44
◼
►
the world. So they're shown Sunday night, let's say, in the U.S., and on Monday it drops
00:19:49
◼
►
in the rest of the world. That's sort of how these things work. The Expanse, they have
00:19:54
◼
►
to run the entire season weekly in the US, and then there's some, I don't even understand,
00:19:59
◼
►
waiting period that happens after that, and only then does it get dropped on Netflix worldwide.
00:20:03
◼
►
Which means, of course, the show gets pirated, because people who don't want to get spoiled,
00:20:08
◼
►
and people who want to watch the show now and not wait three months, four months, five
00:20:12
◼
►
months to see it, are just going to pirate the show. So, that's weird too. So obviously
00:20:17
◼
►
this is a show that they made this deal which allowed this great show to happen for three
00:20:20
◼
►
years but it clearly is a terrible deal in terms of modern television technology that
00:20:27
◼
►
nobody is happy with. So that deal's over, sci-fi has cancelled the show, and the next
00:20:32
◼
►
question is will that show get picked up somewhere else? I'm actually really optimistic about
00:20:36
◼
►
it only because I feel like this is something where a streaming service comes in and says
00:20:40
◼
►
"oh this is going to be way better once we can clear up this stupid deal that was set
00:20:45
◼
►
in at the beginning so I'm not sure I would I might actually say it's more
00:20:49
◼
►
likely than not that Netflix will just pick the show up worldwide not because
00:20:53
◼
►
it's rescuing a canceled show but because it's already a Netflix show in
00:20:57
◼
►
most of the world and if if they could just pick it up then they could drop it
00:21:02
◼
►
in a binge everywhere like they like to do instead of this weird delayed thing
00:21:07
◼
►
outside the US then again we don't know the deals contractually we don't know
00:21:10
◼
►
whether this all con group is charging too much money we don't know if when
00:21:14
◼
►
they made their streaming deal in the US with Amazon for the reruns, if that contract now
00:21:19
◼
►
makes it impossible for them to make a new deal with Netflix in the US, we don't know
00:21:23
◼
►
any of those details, but it's kind of funny, my hope is that streaming killed the show
00:21:28
◼
►
and streaming will also save it. If it doesn't, I still really want to see the post-mortem
00:21:34
◼
►
of like, where did this go wrong? Because it sounds to me like this is a show that probably
00:21:38
◼
►
should still be on the air somewhere, but the deal that they made three years ago or
00:21:43
◼
►
four years ago to make this show has broken it. Anyway, we'll see. And it's a good show.
00:21:49
◼
►
People should watch it. I hope it doesn't get cancelled, ultimately.
00:21:54
◼
►
And lastly today, a Bloomberg report has indicated that Apple are currently looking at attempting
00:22:01
◼
►
to take on Amazon by offering subscriptions to video services directly through their TV
00:22:07
◼
►
app. This is something that Amazon offers through Prime Video right now.
00:22:11
◼
►
- Right, Amazon channels, they call it.
00:22:13
◼
►
- So this would be basically Apple taking a step
00:22:17
◼
►
but going further to making the TV app
00:22:19
◼
►
the one-stop shop for video content
00:22:21
◼
►
because they will be able to allow you to sign up
00:22:24
◼
►
for channels like HBO, Showtime, and a bunch of others
00:22:29
◼
►
just right within the TV app
00:22:31
◼
►
and watch the content in the TV app.
00:22:34
◼
►
My expectation here is that this is some kind of like,
00:22:39
◼
►
you know, this is them doing some kind of in-app purchase type thing,
00:22:42
◼
►
which makes me wonder, like, do we really think that they're going to be doing a 70/30 split
00:22:47
◼
►
with these companies? I doubt it.
00:22:48
◼
►
Because Apple need this more than they do, because like, I'm sure like HBO has already
00:22:53
◼
►
has their own app and service that you just download. So yeah, I don't, I don't really
00:22:59
◼
►
know how much this helps. But this just feels like something that you can say, oh, and now,
00:23:05
◼
►
you know, when you're giving your update about the fact that we have the streaming service coming,
00:23:08
◼
►
"Oh, and now you can also watch HBO content even easier in the TV app because you can
00:23:13
◼
►
buy a subscription right there," or something, I don't know.
00:23:16
◼
►
There's a question about the mechanism behind this. This is a Bloomberg report, so it's
00:23:20
◼
►
kind of unclear about what... You have to parse their words carefully and try to figure
00:23:24
◼
►
out what's going on here. It does seem like a repudiation of the "future of TV is apps"
00:23:32
◼
►
strategy, because it sounds a lot more like the future of TV is the TV app.
00:23:38
◼
►
Um, but, uh, I, you could argue that maybe what it's about is app store discoverability
00:23:44
◼
►
and that all this really is, is putting those channels and those offerings front and center
00:23:49
◼
►
inside the TV app so that, um, so that you don't have to like download the HBO now app
00:23:58
◼
►
and then sign up for HBO.
00:23:59
◼
►
Now you can just, you can just say, Oh, HBO sounds good in the TV app and click it and
00:24:04
◼
►
say, yes, I want that.
00:24:05
◼
►
then it just works and it plays it in the app or it downloads the HBO app in
00:24:10
◼
►
the background and then just opens it when you navigate to it. There's lots of
00:24:13
◼
►
different ways that they could do it and that's the implementation
00:24:16
◼
►
question here is like do you never see the HBO app at that point? Because that's
00:24:19
◼
►
what happens with Amazon is when you get Prime Video and you subscribe to CBS All
00:24:24
◼
►
Access inside Prime Video you just watch inside Prime Video. You don't go to their
00:24:28
◼
►
app. You use Amazon's app. Maybe that would be that would happen here. We also
00:24:32
◼
►
have to ask the question how does this tie into the Apple Video service? Because
00:24:35
◼
►
because that's also probably part of the strategy here,
00:24:38
◼
►
is that you're in the TV app, you can get HBO Now,
00:24:42
◼
►
you can get the Disney streaming service when it comes out,
00:24:44
◼
►
and you can get the Apple streaming service
00:24:45
◼
►
when it comes out.
00:24:46
◼
►
Presumably, that's where it will be.
00:24:49
◼
►
So putting other services in there too kinda makes sense.
00:24:52
◼
►
This is also, I think it's smart.
00:24:54
◼
►
I think it's actually really smart
00:24:55
◼
►
because I like Amazon's approach here,
00:24:58
◼
►
which is, Prime Video is not just a service,
00:25:02
◼
►
It's a catch-all for all sorts of other services, too.
00:25:07
◼
►
And you can program your own set of streaming,
00:25:09
◼
►
which you do anyway, but you can do it all within their house.
00:25:12
◼
►
And Apple's building a different kind of house here, right?
00:25:17
◼
►
Because you're in an Apple TV.
00:25:20
◼
►
So you're already in Apple's domain at that point.
00:25:23
◼
►
But this is a way for that stuff to get front and center
00:25:28
◼
►
and to go through Apple's stuff.
00:25:29
◼
►
And Apple takes a cut, I'm sure.
00:25:31
◼
►
I doubt it is going to be the traditional cut.
00:25:34
◼
►
This is probably a different kind of deal
00:25:36
◼
►
that they would make.
00:25:38
◼
►
But I like it.
00:25:39
◼
►
I actually think the reason that I like it the most
00:25:41
◼
►
is that I think it's just better for people,
00:25:43
◼
►
better for the customers,
00:25:44
◼
►
better for the people who are using these apps.
00:25:47
◼
►
For Apple to be like, you know what?
00:25:49
◼
►
Most of the time, just stay on the TV app.
00:25:51
◼
►
Tell us what you want.
00:25:52
◼
►
If you want a channel,
00:25:53
◼
►
if you want a show that's on a channel you don't get,
00:25:55
◼
►
you can just buy that channel,
00:25:57
◼
►
subscribe to that channel right there,
00:25:58
◼
►
and then just watch your show,
00:26:00
◼
►
and don't worry about it.
00:26:01
◼
►
and you'll get one bill that's from Apple that says,
00:26:04
◼
►
here you are, you know, you paid for these four services
00:26:07
◼
►
and just don't worry about it.
00:26:08
◼
►
And that, I think there's a lot to be said
00:26:10
◼
►
for that approach, just the simplicity of it.
00:26:13
◼
►
- All right, today's show is brought to you in part
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by Simple Contacts.
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It's worth telling and I have to tell you so I will,
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this is not a replacement for your periodic
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Simple contacts is you're checking your prescription
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You still have to do that in whatever frequency it is
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And that is a huge time savings for you.
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Would you agree, Jason?
00:27:44
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I know that you've used simple contacts.
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- Yeah, I mean, I always got frustrated.
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You get the end of these expendable items, contact lenses.
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And if you don't need to go see your doctor
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for a regular eye health appointment,
00:27:59
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you still have to go, like they control the whole thing.
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And while I like to support my doctor
00:28:03
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and support the fact that they have like, you know,
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that I can get glasses there
00:28:08
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and that they're taking care of my vision,
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at the same time, it gets frustrating,
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this idea that they want you to come back
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just to renew your existing prescription for contacts.
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So simple contacts just makes it really easy
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- Yeah, it just, it seems like,
00:28:25
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it seems to me like just kind of like a real suck on your time, right?
00:28:29
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To have to every time, like, I mean, I don't know how long the prescriptions last for,
00:28:32
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like maybe like a couple of months or whatever, to have to keep going back.
00:28:35
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Like who's got time for that in their day?
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This isn't a thing that people have time for, I think.
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So it's great that you can just use simple contacts to do it.
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00:29:02
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So last week was BB Edit's 25th anniversary, which means the app is 26 years old.
00:29:09
◼
►
Yup, who's counting?
00:29:10
◼
►
I've learned this from working with you for a while, the difference between anniversaries
00:29:16
◼
►
and age of something.
00:29:19
◼
►
Well, it's the 25th anniversary of the release of the commercial version of BBEdit, but there
00:29:26
◼
►
was a free version the year before.
00:29:28
◼
►
I gotta think that, because when they celebrated the 15th anniversary or the 20th anniversary,
00:29:34
◼
►
I think it was the 20th anniversary, that was six years ago, they celebrated the 20th
00:29:39
◼
►
anniversary of its release, I gotta think that maybe they just forgot last year and
00:29:44
◼
►
and then realized like, oh, oh,
00:29:46
◼
►
but we can make it the anniversary
00:29:47
◼
►
of the commercial release this time.
00:29:50
◼
►
We can do that.
00:29:52
◼
►
And so that's what they did.
00:29:53
◼
►
But it has been, 'cause at 20,
00:29:56
◼
►
it was posted to Usenet, to the Mac binaries
00:30:01
◼
►
on that date 20 years before.
00:30:04
◼
►
And this time it was released as a commercial product
00:30:07
◼
►
25 years before.
00:30:08
◼
►
So it was six years ago that I wrote
00:30:09
◼
►
the 20th anniversary post.
00:30:10
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But still, I was, for reasons
00:30:14
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that we'll get into in a minute.
00:30:15
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I was looking through my box of kind of old software
00:30:17
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this week and, or last week.
00:30:20
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And I found this thing that I knew I kept,
00:30:24
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►
which is the BB Edit Anthology,
00:30:26
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which I wish more developers would do stuff like this.
00:30:29
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It's hilarious.
00:30:30
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It's a CD-ROM with every version of BB Edit on it,
00:30:33
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every sort of like major version of BB Edit on it.
00:30:35
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And it was meant to celebrate the 10th anniversary
00:30:39
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of BB Edit because 10 years is an awful long time
00:30:42
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to have software.
00:30:44
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And it had the first versions from, you know,
00:30:46
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from back in the early 90s,
00:30:48
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all the way up to the present day in 2002.
00:30:51
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And I laughed when I saw this 'cause it's like,
00:30:54
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oh yeah, this was the 10th anniversary.
00:30:57
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►
It was 15 years ago, 15 years ago.
00:31:00
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In fact, now it's 16 years ago because who's counting.
00:31:04
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►
But it is amazing when you think about it.
00:31:08
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►
And they put out a press release and I'm quoted in there.
00:31:11
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►
And so is John Syracuse.
00:31:12
◼
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and we both said the same thing, which is pretty funny,
00:31:14
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which is it went from OS 9 to OS 10.
00:31:18
◼
►
It went from 68,000 Motorola to PowerPC to Intel.
00:31:23
◼
►
Like that is one of the remarkable things about this product
00:31:28
◼
►
is that it just keeps on going.
00:31:29
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And there are other products that keep on going.
00:31:32
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Microsoft Word is a good example, right?
00:31:33
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And Microsoft Excel, those all were on the 68,000
00:31:35
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and they still exist.
00:31:37
◼
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But BB Edit is the work of a very small group of people,
00:31:41
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primarily Rich Siegel, who wrote it originally
00:31:44
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and still is basically the person who does it.
00:31:47
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►
He's had other people here and there throughout history.
00:31:50
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►
"Bare Bones" used to be a little bit bigger.
00:31:51
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►
I think it's a little bit smaller now,
00:31:52
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►
but I think it's remarkable that,
00:31:56
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in view from a certain angle,
00:31:59
◼
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this is a person's life's work, essentially,
00:32:03
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and that he has been,
00:32:05
◼
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we know, like our friend James Thompson
00:32:06
◼
►
is a little bit like this too,
00:32:07
◼
►
where he's been an independent developer
00:32:09
◼
►
for a very long time,
00:32:10
◼
►
And he's got, in James's case, he had DragThing and Peacock.
00:32:14
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►
But like, there is a career to be made.
00:32:17
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►
And I think it needs to be really recognized as remarkable.
00:32:21
◼
►
Like, they're sticking with these apps
00:32:23
◼
►
and the need for the app,
00:32:24
◼
►
as long as the need for the app continues, the app continues.
00:32:27
◼
►
But what people needed from a text editor in 1993,
00:32:30
◼
►
and what they need from one now,
00:32:32
◼
►
and what they needed 10 years ago, and 15 years ago,
00:32:34
◼
►
and 20 years ago, all totally different, right?
00:32:37
◼
►
So you've got to navigate everybody's needs,
00:32:40
◼
►
what the competition is,
00:32:42
◼
►
you gotta navigate the changes in the platform
00:32:44
◼
►
where Apple introduces PowerTalk
00:32:46
◼
►
and you're like, great, we're gonna do PowerTalk.
00:32:48
◼
►
And then they're like, okay, PowerTalk is dead.
00:32:49
◼
►
And you're like, okay, we'll move on to the next thing.
00:32:53
◼
►
And they just keep on doing that.
00:32:56
◼
►
That's what's remarkable
00:32:57
◼
►
because it's not just that this app has survived,
00:33:01
◼
►
it's that the people who make it have stuck with it
00:33:05
◼
►
and that the people who use it
00:33:06
◼
►
have stuck with it all that time.
00:33:08
◼
►
- Well, there is one place that BBEdit never went to, right?
00:33:12
◼
►
Which is iOS.
00:33:13
◼
►
- Yeah, yeah, and I think about that all the time.
00:33:16
◼
►
And I know, like, again, I think,
00:33:19
◼
►
watching something like Scrivener,
00:33:21
◼
►
which is a tool that I really like for the Mac,
00:33:23
◼
►
and it's on iOS now, and Keith,
00:33:25
◼
►
the main person who does Scrivener, again,
00:33:28
◼
►
kind of like it's his baby, that app,
00:33:32
◼
►
they tried to bring it to iOS for years,
00:33:34
◼
►
and they had all of these failures.
00:33:37
◼
►
- They were talking about it
00:33:37
◼
►
when the iPad originally came out,
00:33:39
◼
►
and it only came out like last year.
00:33:41
◼
►
- Yeah, well, and they went through developers,
00:33:43
◼
►
and I think Keith ended up saying,
00:33:44
◼
►
I have to write it myself.
00:33:45
◼
►
He was trying to get like some other,
00:33:47
◼
►
an iOS developer to come in and do the iOS version,
00:33:49
◼
►
and they had, I don't know all the gory details there,
00:33:52
◼
►
but like in the end they got it out,
00:33:55
◼
►
and it's very similar to the one on the Mac,
00:33:57
◼
►
and they sync and stuff, and it's great,
00:33:59
◼
►
but it took them a long time.
00:34:01
◼
►
And I think that suggests perhaps why Rich said,
00:34:06
◼
►
we're not gonna do that.
00:34:08
◼
►
But I think about it all the time.
00:34:09
◼
►
And the reason I think about it all the time
00:34:11
◼
►
is that I have yet to find an app on iOS
00:34:14
◼
►
that really does what BBEdit does on the Mac.
00:34:17
◼
►
I've used all sorts of different text editors on iOS
00:34:21
◼
►
and they all have things going for them.
00:34:23
◼
►
And yet none of them have resonated with me
00:34:28
◼
►
like BBEdit has on the Mac for all this time.
00:34:31
◼
►
And so I'm kind of still looking on iOS.
00:34:34
◼
►
I'm still able to be convinced and converted
00:34:38
◼
►
and turned into a loyal user of something
00:34:40
◼
►
that does everything that I want it to do.
00:34:43
◼
►
Which is not to say that one writer isn't fine,
00:34:45
◼
►
that's what I used to write most of my stuff
00:34:47
◼
►
on iOS these days, but it's not BB Edit.
00:34:50
◼
►
So, you know, it's fine, but there are lots of things
00:34:55
◼
►
that it doesn't do and editorial was the same way
00:34:58
◼
►
and Ulysses is the same way and Scrivener is the same way.
00:35:01
◼
►
So I get why BB edit's not on iOS,
00:35:06
◼
►
but it kills me that BB edit's not on iOS,
00:35:10
◼
►
nor is there something that is very clearly
00:35:12
◼
►
the BB edit of iOS that is like,
00:35:15
◼
►
well, if you use BB edit on the Mac,
00:35:16
◼
►
you ought to use this on iOS, just haven't found it yet.
00:35:19
◼
►
Maybe someday.
00:35:21
◼
►
So I should say the good thing about BB edit is
00:35:23
◼
►
it's a text editor, it uses text files.
00:35:25
◼
►
So I don't need app interoperability in the same way
00:35:29
◼
►
that you do for a lot of apps between Mac and iOS.
00:35:31
◼
►
I have all my stories that I write sync
00:35:34
◼
►
in a Dropbox folder called Stories.
00:35:37
◼
►
And all of my text editors on iOS are integrated
00:35:41
◼
►
with Dropbox and look at that folder.
00:35:44
◼
►
And it's text, it's markdown text for the most part.
00:35:48
◼
►
So that's the good thing is that I don't need BB edit
00:35:52
◼
►
for iOS because it's all just text files.
00:35:54
◼
►
So that part's good, but I do want like all the features
00:35:57
◼
►
I use on it and I generally don't find them.
00:36:01
◼
►
So you mentioned that you were digging through some old software.
00:36:11
◼
►
And when we were talking about putting this episode together, you let me in on a little
00:36:16
◼
►
secret that we decided we have to talk about today, which is that you're buying old computers.
00:36:24
◼
►
I bought an old...
00:36:26
◼
►
I went, I drove to the East Bay last Tuesday
00:36:29
◼
►
to somebody's house to pick up,
00:36:34
◼
►
the first time I've done an eBay local pickup,
00:36:36
◼
►
usually local pickups on eBay, you're like,
00:36:38
◼
►
oh wow, this G4 Cube is really reasonable.
00:36:40
◼
►
I wonder where, oh, you've gotta be in Kansas to pick it up.
00:36:42
◼
►
Otherwise they won't ship it to you.
00:36:44
◼
►
This was a local pickup in the Bay Area.
00:36:46
◼
►
And it was for a very reasonable sum of money.
00:36:50
◼
►
I got a Power Mac G4 with a cinema display.
00:36:56
◼
►
It's adorable.
00:36:57
◼
►
It's taken me back to the 90s.
00:36:59
◼
►
- This was the tower after the iMac, right?
00:37:03
◼
►
So it's like blue and plastic and all that stuff.
00:37:06
◼
►
- Yeah, this is, yeah, it's a,
00:37:08
◼
►
the one with the door that comes down on the side.
00:37:10
◼
►
Yeah, and this is actually, I had one,
00:37:13
◼
►
this is a later model than the one that I had,
00:37:15
◼
►
which makes me a little sad,
00:37:16
◼
►
but the price could not be beat.
00:37:18
◼
►
And yeah, so I have that.
00:37:21
◼
►
And also actually, this is Stephen Hackett's fault.
00:37:23
◼
►
Let's just say it, it's Stephen Hackett's fault,
00:37:25
◼
►
'cause we were in Austin and I was talking to him
00:37:29
◼
►
and we were talking about,
00:37:31
◼
►
he brought some disk images of virtual machines of macOS
00:37:36
◼
►
because you can run older macOS's,
00:37:41
◼
►
what is it, from, you can run Leopard Server,
00:37:45
◼
►
Snow Leopard Server, and then after that,
00:37:48
◼
►
the client versions of OS X legally in an emulator.
00:37:52
◼
►
So you can, so he had, I had a couple of the server versions
00:37:55
◼
►
and he had a couple of the client versions.
00:37:57
◼
►
And we have images basically of all those versions.
00:38:01
◼
►
So if I wanna go back and look at like what 10.7 looks like.
00:38:04
◼
►
- These are the wild things that everybody does
00:38:07
◼
►
during my bachelor party.
00:38:08
◼
►
- Bachelor party, yeah.
00:38:10
◼
►
- They exchange disk images.
00:38:12
◼
►
- You record podcasts, you do charts about Apple results
00:38:17
◼
►
and you exchange macOS 10 virtualization disk images.
00:38:22
◼
►
These are the things you do.
00:38:23
◼
►
So he and I are talking about it.
00:38:28
◼
►
And I think to myself, you know,
00:38:29
◼
►
this is one of the challenges is this loss of history
00:38:32
◼
►
and there come, and he has noticed this
00:38:35
◼
►
and I've noticed it too.
00:38:36
◼
►
Like there comes a point where you're like,
00:38:38
◼
►
what did that look like in 10.4?
00:38:42
◼
►
And the answer is, who knows?
00:38:43
◼
►
Like I just kept upgrading my computer
00:38:46
◼
►
and I don't remember what Mac OS 10.4 was like, or 10.6.
00:38:50
◼
►
or sometimes people will ask us even on Ask Upgrade,
00:38:52
◼
►
like, you know, when did Apple do this?
00:38:55
◼
►
And it's like, let's do some searches.
00:38:58
◼
►
Maybe we can find it.
00:38:58
◼
►
I lived through it, but I don't know if I know it.
00:39:02
◼
►
And I thought, I don't have a project here.
00:39:05
◼
►
I can imagine some things that I might write about
00:39:09
◼
►
about some of this stuff,
00:39:10
◼
►
the older Macs and Apple history stuff
00:39:14
◼
►
that I might wanna do at some point.
00:39:16
◼
►
And what set me off on this is that Steven said,
00:39:19
◼
►
I was saying, well, what Macs are versatile
00:39:22
◼
►
in terms of version numbers,
00:39:23
◼
►
that you run a lot of different versions of macOS?
00:39:26
◼
►
And he said, you know, the 2009s,
00:39:28
◼
►
the 2009 like iMac is really good
00:39:31
◼
►
'cause it runs from Leopard all the way to El Capitan.
00:39:36
◼
►
So it's a really big spread.
00:39:38
◼
►
And I thought, I have a 2009 iMac in the back of my car
00:39:42
◼
►
at the airport parking lot
00:39:43
◼
►
that's supposed to go to the computer recycling center.
00:39:48
◼
►
So I came home and I pulled the iMac out of the car,
00:39:50
◼
►
put it back in my office,
00:39:52
◼
►
and it's now four feet away from me.
00:39:54
◼
►
And it has on separate partitions,
00:39:57
◼
►
freshly updated installs of all the versions of OS 10
00:40:03
◼
►
from Leopard through El Capitan.
00:40:08
◼
►
When you do the startup disk system preference,
00:40:13
◼
►
it is amazing.
00:40:14
◼
►
It's like, take your pick.
00:40:16
◼
►
You gotta scroll to the left and right.
00:40:19
◼
►
They don't all fit in the window.
00:40:21
◼
►
It's amazing.
00:40:22
◼
►
So I've got that.
00:40:23
◼
►
And then I bought this Power Mac G4 with a monitor.
00:40:27
◼
►
Because it's a Quicksilver, it doesn't run 10.0,
00:40:29
◼
►
which makes me sad, 'cause I had the,
00:40:32
◼
►
I may still, I may yet buy an older Power Mac G4,
00:40:36
◼
►
but this one runs 10.1 through 10.5.
00:40:39
◼
►
So it gives me a pretty good cross-section
00:40:42
◼
►
of the early history.
00:40:43
◼
►
Not a lot of emulation options for Power PC.
00:40:46
◼
►
which makes it bad for... there's like that chunk of Mac history that's kind of
00:40:52
◼
►
lost if you don't have an old computer because it's very hard to emulate. You
00:40:55
◼
►
can emulate OS 9 and OS 8 and even back to System 6 really easily, but the
00:41:00
◼
►
early days of OS X are a lot harder to do an emulation so there's kind of a
00:41:04
◼
►
no-man's land there. So I bought a, you know, $150 computer and got it
00:41:10
◼
►
running and let me tell you not only is it a nostalgia trip because I remember
00:41:14
◼
►
writing reviews of 10.1 and 10.2 and all of that. So to see them again, it's like,
00:41:19
◼
►
wow, how much OS X has changed between then and now? And what hasn't changed?
00:41:23
◼
►
The fact that I can be running 10.1 and connect to my file server? Like, just
00:41:28
◼
►
Command-K, put in the address, log in, and there's my file server? That made me laugh.
00:41:34
◼
►
Like, that's strange. I didn't expect that level of compatibility. But the other
00:41:39
◼
►
thing I noticed, and this is true on my 2009 iMac as well as this 2002 Power Mac
00:41:44
◼
►
iMac G4 is turns out when you run the original software that came on those machines, instead
00:41:49
◼
►
of spending several years upgrading them, they're fast. It's logical, right? Because
00:41:56
◼
►
you don't buy a brand new computer. In the 2000s, we didn't buy a brand new computer
00:41:59
◼
►
and it was slow, it was fast. But then you update it over time and they build it for
00:42:05
◼
►
the newer hardware and the older hardware runs it but not as well. So it was really
00:42:09
◼
►
refreshing to take this iMac that I consider ancient and slow and install Leopard on it.
00:42:18
◼
►
It's really fast with Leopard. It came with Leopard to begin with. It's really fast on
00:42:22
◼
►
They're not slow because they get old. They're slow because the software outdates the performance
00:42:29
◼
►
capabilities.
00:42:30
◼
►
Exactly right. Now, OS X 10.0 and X1 to a certain extent, but X0 especially, is just
00:42:37
◼
►
It was slow everywhere.
00:42:38
◼
►
But in that era, the computers didn't come with OS X, 10.0.
00:42:42
◼
►
They came with OS 9.
00:42:44
◼
►
And that was the one you ran, and it was fast.
00:42:47
◼
►
And 10.0 was new and experimental and all of that.
00:42:49
◼
►
But generally, once they got the bugs worked out, you get a computer and it's fast.
00:42:53
◼
►
And then they add a whole bunch of new features that take advantage of the new hardware that's
00:42:57
◼
►
And the old hardware doesn't do as good a job.
00:42:59
◼
►
And they don't-- it's like when we talk about how Apple should test older iPhones when they
00:43:03
◼
►
they do iOS releases because they have brutal performance issues on some iOS releases on
00:43:08
◼
►
older hardware. And the truth of the matter is that you generally don't worry about the
00:43:13
◼
►
older hardware. You're building this for the newer hardware.
00:43:15
◼
►
Because it's not the priority. It's not business priority.
00:43:17
◼
►
But what it made me think is the next time I hand down a machine, we all want the latest
00:43:22
◼
►
and greatest features, but I'm going to, next time I hand down a machine to one of my kids,
00:43:26
◼
►
say. I'm gonna really think hard about going back to the original OS version
00:43:34
◼
►
because they run way better under their original. Like my son is using, I think
00:43:41
◼
►
he's got, he might have Sierra on his MacBook Air and like if that was
00:43:48
◼
►
running Yosemite instead, I bet you it would run better or whatever version. In
00:43:55
◼
►
In fact, it might even be, it's probably an earlier version than that, that it's, that
00:43:59
◼
►
it is its earliest version that it runs.
00:44:00
◼
►
It would probably run way better.
00:44:01
◼
►
It wouldn't do all sorts of the wizzy stuff like this.
00:44:04
◼
►
Power Mac G4 can't basically can't browse the web because the web browser is built for
00:44:08
◼
►
it or can't do SSL, modern SSL stuff.
00:44:11
◼
►
And so they're just like, I can't even open the Apple hot news page that was the default
00:44:16
◼
►
on some of those versions.
00:44:17
◼
►
It just doesn't work.
00:44:18
◼
►
And the older versions, like you can't even download a version of iCab, which is usually
00:44:22
◼
►
your go-to for like a browser that's still being built for old versions, but not that
00:44:26
◼
►
old. So, you know, there's a bunch of stuff that just falls out entirely, but at the same
00:44:31
◼
►
time like, you know what, if you've got a 2009 iMac and you put, you know, an older
00:44:37
◼
►
version of Microsoft Word on it or BB Edit for that matter, it's fine. Like, it's fine
00:44:43
◼
►
for a whole lot of uses. It's just not the modern uses that we have. So, it's something
00:44:47
◼
►
to keep in mind if you've got an old computer around and you know somebody who wants to
00:44:51
◼
►
use it. The problem is that like the web technologies especially, that's the challenge in security
00:44:57
◼
►
issues, right? Those drive you forward in software versions, and then as you drive forward,
00:45:03
◼
►
the computer becomes less usable, unfortunately, but that's true. And you know, this is why
00:45:11
◼
►
people like, there are people out there who still use Windows XP because they're super
00:45:14
◼
►
comfortable with it and it runs great on their old hardware, but it's a, you know, it's a
00:45:18
◼
►
a garbage fire of security issues.
00:45:20
◼
►
So I don't know.
00:45:22
◼
►
Anyway, I've got old computers around me now.
00:45:25
◼
►
- Are you gonna start a YouTube channel talking about
00:45:32
◼
►
all of your old Macs?
00:45:34
◼
►
- Six Colors already has a YouTube channel
00:45:35
◼
►
that people should subscribe to
00:45:36
◼
►
because every now and then I do it.
00:45:38
◼
►
I am trying, I was talking to Steven about this too.
00:45:41
◼
►
I wanna do videos.
00:45:43
◼
►
He does two videos a month, I think.
00:45:45
◼
►
I think that's probably a pace
00:45:46
◼
►
that is beyond my capability,
00:45:47
◼
►
But yeah, I do wanna do some more stuff with video
00:45:50
◼
►
and this gives me some more options.
00:45:52
◼
►
I tend not to do,
00:45:55
◼
►
other than last week when I did that, I'm at 20 story
00:45:58
◼
►
because I had to, right?
00:46:01
◼
►
I don't generally spend a lot of time
00:46:03
◼
►
writing about old Apple stuff.
00:46:06
◼
►
It's funny 'cause I lived through it
00:46:08
◼
►
and yet Steven Hackett who didn't
00:46:09
◼
►
is the one who writes about it
00:46:11
◼
►
because he has a wife and family
00:46:15
◼
►
who support his purchase of lots and lots and lots
00:46:18
◼
►
of old computers in a way that I do not,
00:46:21
◼
►
which is fine.
00:46:23
◼
►
But I'm thinking about it.
00:46:25
◼
►
I'm thinking about it.
00:46:26
◼
►
'Cause I got my old Mac world magazines
00:46:29
◼
►
out of a box last week too,
00:46:31
◼
►
because I was looking up a bunch of stuff about the iMac.
00:46:34
◼
►
And yeah, it's kind of fun that I have my work
00:46:36
◼
►
for 20 years printed out on pieces of paper.
00:46:40
◼
►
It's kind of cool.
00:46:43
◼
►
It's old fashioned and yet also has a permanence
00:46:45
◼
►
that things I write on the web do not.
00:46:48
◼
►
But anyway, so I'm thinking about it.
00:46:51
◼
►
I don't wanna just go full on nostalgia,
00:46:53
◼
►
but I think there may be some interesting things
00:46:55
◼
►
to write about and make videos about.
00:46:57
◼
►
So I at least wanted to have them,
00:47:00
◼
►
having that stuff inaccessible
00:47:02
◼
►
where I like literally can't talk about early OS 10 days,
00:47:06
◼
►
'cause I have no examples of it that I can run anywhere.
00:47:09
◼
►
That was kind of frustrating.
00:47:10
◼
►
So even if this Power Mac G4
00:47:12
◼
►
just kind of goes in the corner and doesn't do anything most of the time.
00:47:15
◼
►
Um, I'm, I kind of want to have it for reference reasons and it looks kind of
00:47:20
◼
►
The monitor actually is the beautiful part of the cinema display.
00:47:23
◼
►
It's this teeny tiny monitor, but it's like the translucent plastic all around
00:47:28
◼
►
Um, and it's a single connector to the G4 because this was the Apple.
00:47:32
◼
►
Apple built their own connector.
00:47:34
◼
►
Of course they did the Apple display connector, but it's got power and USB in
00:47:38
◼
►
it as well as the video signal.
00:47:39
◼
►
And that's why they did it is it's a single cable.
00:47:42
◼
►
from the video card and the G4 to the cinema display. And then you can, it's got USB hubs
00:47:48
◼
►
on the back. It's like before there was a Thunderbolt display, this is how they had to do
00:47:52
◼
►
it. They had to engineer their own cable in order to do all of that. But as a result, the computer
00:47:59
◼
►
itself is a monstrosity. And this one in particular has these incredibly loud fans. It is the wind
00:48:03
◼
►
tunnel G4. But the actual computing experience of having this little screen and your little keyboard
00:48:11
◼
►
and mouse, oh the eBay person gave me a round iMac mouse with it. I was like thanks and
00:48:17
◼
►
then immediately disconnected it. Just threw it out of the car window on the way home.
00:48:21
◼
►
I'd like to say I stomped on it but it's around somewhere. It's so bad, it's so bad. Anyway,
00:48:26
◼
►
so the little cinema display and all that, it's kind of adorable. It's definitely the
00:48:30
◼
►
pro version of the iMac design that they were trying to get across. Yeah. Okay, today's
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Today's show is also brought to you by our friends at FreshBooks.
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◼
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Alright let's talk about Google Duplex.
00:50:46
◼
►
We gotta do it.
00:50:47
◼
►
We gotta do it.
00:50:48
◼
►
We gotta do it.
00:50:49
◼
►
I was hesitant of it but we're gonna do it.
00:50:50
◼
►
Alright Google Duplex, in case you haven't been following, was announced at Google I/O
00:50:54
◼
►
last week. And in a nutshell, Google Duplex is like the next evolution of Google's AI
00:51:01
◼
►
and machine learning. It's kind of Google Assistant some steroids, right? Like it's
00:51:07
◼
►
taking everything that they have learned and they're applying this technology in different
00:51:11
◼
►
ways to accomplish different things. The only thing that they have shown so far is that
00:51:17
◼
►
Google Duplex can make telephone calls for you on your behalf to restaurants and businesses,
00:51:23
◼
►
etc. I'm assuming that if you listen to this show, you have probably heard this news.
00:51:28
◼
►
Probably. Both me and Jason have shared, I think, our feelings about it in some detail on episode
00:51:34
◼
►
54 download and episode 192 of connected. But just I want to get it out of the way real quickly
00:51:41
◼
►
that both me and Jason, we feel very similarly about this. I think immediately both of us were
00:51:47
◼
►
in the "I don't like this" I was never impressed by what I saw in the way that I know a lot
00:51:53
◼
►
of people are and I understand why people are impressed by it but it kind of it made
00:51:58
◼
►
me go a little bit cold inside because it freaked me out when I first saw the video
00:52:02
◼
►
because I find it creepy I find it a little bit disingenuous because it's basically designed
00:52:09
◼
►
to trick humans and it's kind of like a little inhumane in the way that it's I don't know
00:52:16
◼
►
not human, which kind of felt like a juxtaposition.
00:52:20
◼
►
- It's the very definition of inhumane.
00:52:23
◼
►
- But no, I mean, it's not that they're doing
00:52:25
◼
►
like an evil, inhumane, disgusting thing,
00:52:27
◼
►
but it's just removing humanity from the process, right?
00:52:32
◼
►
Like, inhumane is one of those words
00:52:34
◼
►
that has like a vast spectrum of what it can be attributed.
00:52:39
◼
►
- Flammable means inflammable?
00:52:41
◼
►
- Exactly. - What a country.
00:52:43
◼
►
So, I didn't like how they were positioning this,
00:52:48
◼
►
especially when they were talking about digital well-being
00:52:51
◼
►
and being good online and being good users of technology.
00:52:55
◼
►
Later on, I didn't like the whole,
00:52:57
◼
►
these two things didn't meet up for me.
00:53:00
◼
►
- I've seen a lot of people believe that this criticism
00:53:03
◼
►
is being levered at Google because Apple fanboys,
00:53:06
◼
►
I understand why people may feel that way.
00:53:10
◼
►
I 100% would feel this way if Apple did it,
00:53:13
◼
►
And I know this because I don't have that general fear
00:53:17
◼
►
of Google that a lot of people in the Apple world do.
00:53:20
◼
►
- I am totally happy and I use many Google services
00:53:24
◼
►
and I give them all my data gladly
00:53:26
◼
►
because I like the exchange of information
00:53:29
◼
►
for productivity that I get with Google.
00:53:31
◼
►
I'm happy with that.
00:53:32
◼
►
- Me too, I'm in the Apple ecosystem,
00:53:34
◼
►
the Google ecosystem and the Amazon ecosystem.
00:53:36
◼
►
I am not a one ecosystem person.
00:53:40
◼
►
I have so much of Google stuff that I use.
00:53:43
◼
►
So I agree, it's not that,
00:53:46
◼
►
although I do have to laugh at the idea like,
00:53:48
◼
►
well, what if Apple did this?
00:53:49
◼
►
Yeah, like, right?
00:53:51
◼
►
Like Apple would have AI this good.
00:53:53
◼
►
- As if they could do it.
00:53:53
◼
►
As if they could do it.
00:53:55
◼
►
- But I will say it also plays into our preconceptions
00:53:59
◼
►
about Google.
00:54:00
◼
►
Like I think what someone downloaded is,
00:54:01
◼
►
this is like the stereotype of Google,
00:54:03
◼
►
which is incredible technology
00:54:06
◼
►
that you cannot believe somebody built
00:54:08
◼
►
and that you also cannot believe
00:54:09
◼
►
that there was nobody at any point that said,
00:54:12
◼
►
should we really do it this way?
00:54:15
◼
►
To the point where it got all the way
00:54:16
◼
►
to the very beginning of the Google IO keynote,
00:54:20
◼
►
which is like, at no point did somebody think,
00:54:23
◼
►
we're investing time in building an assistant
00:54:26
◼
►
that pretends to be human, so it can fool humans,
00:54:29
◼
►
that maybe we shouldn't go down that path
00:54:32
◼
►
and we should disclose who we are
00:54:34
◼
►
instead of trying to trick people.
00:54:36
◼
►
And nobody, like again,
00:54:38
◼
►
And this is the stereotype of Google that ironically,
00:54:41
◼
►
Sundar Pichai was trying to get away from
00:54:44
◼
►
when he was talking about caring about their users
00:54:46
◼
►
and doing things to get them to be away from their devices
00:54:50
◼
►
and all of that.
00:54:51
◼
►
But this is that stereotype, which is they're brilliant
00:54:54
◼
►
and they have no concept of like ethics or morality
00:54:59
◼
►
or humanity or anything like that.
00:55:02
◼
►
And like this plays right into that whole narrative,
00:55:05
◼
►
which is why if Apple did it, it would be weird.
00:55:08
◼
►
and we'd be like, wait a second,
00:55:09
◼
►
that's so strange that you did that.
00:55:11
◼
►
Whereas with Google, we're like,
00:55:13
◼
►
of course this is Google saying this.
00:55:15
◼
►
And that's maybe not fair, but they've kind of earned it,
00:55:18
◼
►
I feel like that this is not the first time
00:55:22
◼
►
something like this has been done by Google.
00:55:24
◼
►
- And I understand how it got to that keynote.
00:55:26
◼
►
I can see how that happened, right?
00:55:28
◼
►
Like everyone was so excited. - It's a great demo.
00:55:30
◼
►
It's amazing, what an amazing demo.
00:55:32
◼
►
People are gonna go nuts about this thing, absolutely.
00:55:36
◼
►
building technology that good is something to be proud of, but your application of it
00:55:42
◼
►
was lacking.
00:55:43
◼
►
Sure. It's also the steps in the process. This is actually the thing that, after having
00:55:47
◼
►
a week to think about this, the thing that I keep thinking about is somebody somewhere
00:55:53
◼
►
said, "We need to fool people." Like, literally, that was the charter.
00:55:58
◼
►
This is what I don't like about it either. I think this is the nugget of what made me
00:56:03
◼
►
and you so uncomfortable.
00:56:05
◼
►
Right, by inserting all those um's and uh's and up talk and kind of stalling expressions,
00:56:11
◼
►
things that normal human beings use, right?
00:56:13
◼
►
And it was an amazing demo of that, like, "Oh my god, this assistant sounds way more
00:56:17
◼
►
like a human being than the ones that we talk to all the time."
00:56:20
◼
►
That was brilliant.
00:56:21
◼
►
It's arguable, right, and I've seen some people make this argument, like, just as a point,
00:56:26
◼
►
that like, "Duplex basically passed the Turing test?"
00:56:30
◼
►
Because the human beings on the other end of the line had no idea.
00:56:35
◼
►
At least in the two samples that we saw, right?
00:56:36
◼
►
At least in the two samples that they showed.
00:56:38
◼
►
There was many more that failed, right?
00:56:40
◼
►
Like, obviously.
00:56:41
◼
►
I have lots of questions too about a sidebar.
00:56:43
◼
►
I have a lot of questions about how they trained this thing.
00:56:46
◼
►
Did they have people at Google posing as service workers or did they just crank call service
00:56:51
◼
►
workers throughout the Bay Area as part of their machine learning and training for this?
00:56:55
◼
►
I don't think they've disclosed sort of like how did they train this and who did they train
00:56:58
◼
►
it on and then presumably they took the people that they're talking to here agreed after
00:57:03
◼
►
the fact to be used on stage or they weren't really business owners and they were people
00:57:08
◼
►
at Google pretending to be. I'm not quite sure what's going on there but I had a lot
00:57:14
◼
►
of questions about that. But the root of it, and this is what you and I I think do agree
00:57:18
◼
►
on is that technology is amazing but at no point did anybody say, "Wait a second, is
00:57:25
◼
►
Is our goal here to lie to people on the phone? Is our goal here to fool them? Because you
00:57:32
◼
►
don't build in the umms and the uhs and the question marks, I think, the up talks, without
00:57:38
◼
►
having intent to deceive. I don't, because this is not a product, at least the way that
00:57:43
◼
►
the product is pitched, is it's not a product where you know it's a robot but they sound
00:57:48
◼
►
like a human. This is pitched as a product that you don't know it's a robot. You think
00:57:53
◼
►
it's a human and you're doing your work to talk to the human. And for me, that's
00:57:57
◼
►
where I say, "Why did nobody say it's unethical to build software designed to hack
00:58:05
◼
►
a human being and fool them into thinking that we're something we're not? That is
00:58:10
◼
►
a bad look. That is not something we should be doing. What are our best practices here?"
00:58:15
◼
►
And I know people who are tired of pundits bellyaching about this thing, which you probably
00:58:19
◼
►
are. But the point that I think is really important here is these are the moments where
00:58:26
◼
►
we as members of a society push back on the creators of this stuff and say, "This is
00:58:33
◼
►
too far." You need to have, you need to think about how you interact with human beings because
00:58:39
◼
►
as a society, as a culture, we've decided these are the rules about how computers talk
00:58:45
◼
►
to people. Just like as a culture we decide that it's not legal to secretly record a phone
00:58:50
◼
►
call, right? It's not that different from that sort of idea, like, say you're a computer
00:58:57
◼
►
and move on, but we need to talk about that now. And I think it's very clear that the
00:59:03
◼
►
people who are programming this stuff are not only not capable, but are not even thinking
00:59:10
◼
►
of the social ramifications of this stuff. Because that's what made me angry. They
00:59:16
◼
►
don't seem to care.
00:59:18
◼
►
I can see an innocent, to a point, way that people decided to build in the Ams and As.
00:59:25
◼
►
Where it was kind of just like, "Wow, this thing is so good. How much better could we
00:59:30
◼
►
make it?" But not thinking on the other side of it, where there should be someone
00:59:35
◼
►
who's saying to them, "No, you should not do that." I can imagine how it may have
00:59:43
◼
►
been built without the intent to deceive, but someone should have spotted it, made that
00:59:49
◼
►
clear, which I'm sure many people did inside of Google, because I've been inside of
00:59:53
◼
►
big companies. You can have a very vocal minority that don't believe in a thing and
01:00:02
◼
►
it still goes out.
01:00:03
◼
►
this, right, is that it's not necessarily that nobody at Google saw this and argued
01:00:07
◼
►
about it, it's that they lost.
01:00:08
◼
►
Yeah, or nobody high enough believed that it was wrong.
01:00:13
◼
►
Exactly, exactly right. I should also say, I mean, I do think this technology is impressive.
01:00:17
◼
►
I share, they had a good discussion on ATP last week about this, I share John Siracusa's
01:00:21
◼
►
skepticism about this. We can take it as read, we can take it on face that this works. My
01:00:27
◼
►
first thought, honestly, after saying, "Oh wow, look what they did there, that's amazing
01:00:31
◼
►
technology. My second thought was not the ethics. My second thought was, I don't believe
01:00:37
◼
►
this is real. My second thought was literally, I cannot believe that they could get this
01:00:42
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accurately enough that they could turn it loose on the world at scale, which is what
01:00:46
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Google does, and have it be functional. I just don't believe it. It would be, I just,
01:00:51
◼
►
I don't think the tech is actually good enough. It felt to me like some, one of these things
01:00:56
◼
►
that Google promises and then never quite delivers because I think it's an overreach.
01:01:00
◼
►
And if they prove me wrong, then so be it. But as somebody who's observed this tech stuff
01:01:05
◼
►
for a while now, I looked at it and thought, "Ah, this seems like it's a stretch, technology-wise."
01:01:11
◼
►
But if you could get it to work like this, I mean, great, but I think it's better served
01:01:16
◼
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in answering the phone than making the calls, right? Like, better—and I'm okay with the
01:01:23
◼
►
idea that some small business somewhere has a Google service that answers their phone
01:01:27
◼
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for them and is a call screener and makes appointments and drops them on a Google calendar
01:01:32
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and transfers them to a voicemail if they need to leave a message for a human being.
01:01:36
◼
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Like we already see versions of that now. It's sort of a sophisticated answering machine.
01:01:42
◼
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But that's not what this does. This is in a computer is bugging a person and more than
01:01:47
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that, it's also on a larger scale Google getting frustrated that they're still corners of the
01:01:53
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world that it can't map and control. And like the paper appointment book in a small business
01:02:01
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like a hair salon or a restaurant that's not on one of these restaurant scheduling services,
01:02:08
◼
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there are people at Google who hate that, right? Why won't they get with the Times?
01:02:14
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Why can't we consume their information? Why can't we make them part of the scheduling
01:02:19
◼
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API that everybody else in the world is following now. And it looks to me like this is the solution
01:02:27
◼
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for that problem. This is why it was designed. It's literally designed to make a robot that
01:02:31
◼
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calls people because they want Google to have control over that scheduling book in a way
01:02:37
◼
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that they can't now. And that bugs me because it's like this is Google's priority, and they'll
01:02:44
◼
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do anything they can to reach that. And I think that's a mistake. There are lots of
01:02:49
◼
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positive places this could be used. If you're in a place where you don't speak
01:02:53
◼
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the language very well, it could speak for you. Again, disclosure is the key
01:02:58
◼
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there. If you have disabilities or you have other issues in your life that make
01:03:05
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you either unable to speak clearly or deeply reluctant to talk on the phone, I
01:03:12
◼
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could see this as an agent that lets you do that or lets you get things done that
01:03:17
◼
►
would otherwise be things you couldn't do.
01:03:19
◼
►
I think that's all good.
01:03:20
◼
►
But again, disclosure would probably not kill that.
01:03:23
◼
►
The fooling people part just really bugs me.
01:03:25
◼
►
And I have to say, I'm not mad, Google.
01:03:30
◼
►
I'm disappointed.
01:03:31
◼
►
Because I thought Google,
01:03:33
◼
►
and I think Google is getting better about this stuff,
01:03:35
◼
►
but this shows you how entrenched
01:03:38
◼
►
this way of thinking is at Google,
01:03:40
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that they're still doing stuff like this.
01:03:42
◼
►
And I think they're making progress.
01:03:44
◼
►
I would like to think they're getting better at this.
01:03:47
◼
►
This is an unfortunate backslide to the worst,
01:03:52
◼
►
the best and worst of Google,
01:03:54
◼
►
which is brilliant technology
01:03:56
◼
►
and there's nobody asking a question
01:03:58
◼
►
about whether they should do it or not.
01:04:00
◼
►
- Google released a statement.
01:04:01
◼
►
They published a blog post and released a statement
01:04:04
◼
►
to various outlets.
01:04:05
◼
►
I'll read the statement that they gave to The Verge.
01:04:08
◼
►
We're designing this feature with disclosure built in
01:04:10
◼
►
and we'll make sure the system is appropriately identified.
01:04:13
◼
►
What we showed at IO was an early technology demo
01:04:16
◼
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and we look forward to incorporating feedback as we develop this into a product.
01:04:19
◼
►
So there's two things here.
01:04:21
◼
►
I'm very pleased that they can consider adding transparency into this and disclosure.
01:04:25
◼
►
I do not for one second believe that that was the plan when they went into I/O.
01:04:31
◼
►
Because they I'm sure it's written on a whiteboard somewhere.
01:04:34
◼
►
All right. I'm sure someone was thinking about it.
01:04:36
◼
►
I'm sure they had a team looking at it,
01:04:37
◼
►
but they didn't think it was important enough to mention this I/O.
01:04:40
◼
►
But they thought it was important enough
01:04:44
◼
►
to make sure everybody knew about it after the internet was lit on fire for a couple
01:04:47
◼
►
of days, right? So I'm very pleased that they have listened. I think this is a sign of that
01:04:53
◼
►
changing Google, as you mentioned, right? They have listened and responded correctly
01:04:57
◼
►
by being like, "Yeah, no, we're going to do this," but I think they're kind of covering
01:05:00
◼
►
their tracks up a little bit. It's my opinion. I'll never know, but that's my opinion.
01:05:04
◼
►
And for the argument, there's an argument to be made that like, "Oh, but we don't want
01:05:09
◼
►
to restrain Google's innovation here. It's like I kind of disagree because I feel like
01:05:15
◼
►
you could channel Google's innovation. Like if somebody early on had said to the people
01:05:20
◼
►
who worked very hard making this very impressive tech demo that their fundamental approach
01:05:26
◼
►
of lacking disclosure and their rationale for building this technology of trying to
01:05:31
◼
►
get to a human being who controls a paper address book that you can't book over the
01:05:36
◼
►
the web with a web form, that that was not going to fly, and that that was antithetical
01:05:45
◼
►
to their corporate values, and that they—let's talk about, like, what could we do? What problem
01:05:52
◼
►
are we trying to solve here? Is this a problem that Google should solve? How should we solve
01:05:56
◼
►
it? What are the best practices about identifying that you're an intelligent agent when you're
01:06:00
◼
►
talking to a human being when you receive a call, when you send a call, when you start
01:06:04
◼
►
that call? Are those different? Like, there's a whole conversation that could be had upfront
01:06:10
◼
►
before this technology got too far along that steered the building of this technology in
01:06:16
◼
►
a way that would get an impressive tech demo, but also a product that people wouldn't object
01:06:21
◼
►
to. And that didn't happen. So that for me is the part that makes me stumble here, is
01:06:30
◼
►
Like I get clever people wanting to build clever things to solve problems and that at one level you want to have them keep being clever and doing those things.
01:06:38
◼
►
But at some point along the way, ideally before it goes too far, you instill in your culture that asking questions of like, "Should we do this?"
01:06:47
◼
►
Because it's super wasteful to build something, a big project that you demo on stage, and only after that's all done, everybody goes, "Oh, this is a terrible idea, and now what do we do?"
01:06:59
◼
►
get out in front of it, like ask these questions yourself.
01:07:03
◼
►
What are your values?
01:07:05
◼
►
And for all of the changes at Google,
01:07:09
◼
►
it always has been an engineer first culture
01:07:11
◼
►
and it still is, this demo shows it, it still is.
01:07:15
◼
►
And the problem with that is that the people
01:07:18
◼
►
who build the technology are not usually focused
01:07:21
◼
►
on how people will use it or the rights and wrongs of it.
01:07:23
◼
►
They just wanna build something cool.
01:07:25
◼
►
And I realized that as a gross generalization,
01:07:27
◼
►
but we're talking in massive terms in a giant company
01:07:31
◼
►
and the corporate culture that goes along with it.
01:07:34
◼
►
And that's what we got out here.
01:07:37
◼
►
Very clearly, this is still part of what Google is.
01:07:39
◼
►
And I think they would be better served
01:07:42
◼
►
having more of a, you know, more of a super ego
01:07:46
◼
►
looking down and saying, "Maybe not do that,"
01:07:50
◼
►
in that way.
01:07:51
◼
►
- I mean, there are a bunch of things that I would like
01:07:57
◼
►
to see this technology do.
01:08:00
◼
►
Like, in my mind, I would love to see
01:08:03
◼
►
this technology turned upon itself in that,
01:08:06
◼
►
you know, say me and you are trying to arrange a time
01:08:08
◼
►
to record the show, and we just let our Google assistants
01:08:12
◼
►
just talk to each other and deal with it.
01:08:13
◼
►
- But there's like APIs for that now.
01:08:15
◼
►
Like, you don't need a talking assistant for that.
01:08:17
◼
►
I don't need my robot to call your remote robot,
01:08:20
◼
►
'cause we're both connected.
01:08:21
◼
►
- Well, okay, yes and no.
01:08:23
◼
►
So, I mean, I've used a bunch of these services,
01:08:25
◼
►
and the problem that I always have is
01:08:27
◼
►
They just look for what's the next available slot and just book it in.
01:08:30
◼
►
But I want an AI that understands my personal preferences.
01:08:35
◼
►
Like, if I have nothing on my calendar before upgrade,
01:08:38
◼
►
I don't want a meeting before upgrade.
01:08:40
◼
►
Right, but you're asking for better calendar app
01:08:43
◼
►
and better calendar scheduling protocols.
01:08:45
◼
►
That's the thing here is that a spoken word agent
01:08:49
◼
►
is not the solution to your problem.
01:08:52
◼
►
It's a solution to a very narrow domain of things
01:08:55
◼
►
that involve talking to human beings
01:08:59
◼
►
who have information that the computer needs to get.
01:09:03
◼
►
That's the challenge.
01:09:04
◼
►
I could see it with like, if you have a friend who,
01:09:07
◼
►
this is the challenge, you have a friend
01:09:09
◼
►
who doesn't have a schedule that's shared with you
01:09:12
◼
►
and you need to coordinate with them
01:09:13
◼
►
and they don't have a computer schedule.
01:09:15
◼
►
Then you're frustrated, right?
01:09:16
◼
►
Like, how do we make this work?
01:09:18
◼
►
But you could talk to your friend and schedule it
01:09:20
◼
►
instead of having a computer do it.
01:09:22
◼
►
- Yeah, this is very basic, right?
01:09:24
◼
►
I don't have the mind to come up with these ideas.
01:09:26
◼
►
But the point that I was just trying to make is,
01:09:29
◼
►
there is a nugget of interesting technology
01:09:30
◼
►
that exists within this thing,
01:09:32
◼
►
but it was implemented badly.
01:09:34
◼
►
This demo could have gone very differently for Google.
01:09:37
◼
►
- I think they could have solved almost the entire problem
01:09:42
◼
►
by having, instead of it saying,
01:09:44
◼
►
I need to make a haircut appointment for my client, Jane,
01:09:48
◼
►
they could have said,
01:09:50
◼
►
hi, this is the Google Assistant calling for Jane.
01:09:53
◼
►
She wants to make an appointment.
01:09:55
◼
►
Can we set that up?
01:09:56
◼
►
And you know what?
01:09:57
◼
►
If people realize the Google Assistant means
01:10:01
◼
►
that it's a robot, fine.
01:10:03
◼
►
And if they don't, I'm kind of okay with it.
01:10:04
◼
►
It's like, we disclosed it.
01:10:07
◼
►
People are gonna learn that this is the robot.
01:10:08
◼
►
They can ignore it.
01:10:10
◼
►
I think it needs to, if you ask, are you a computer?
01:10:12
◼
►
It needs to say yes, right?
01:10:15
◼
►
It also needs to admit that it's a computer.
01:10:17
◼
►
But I think it needs to disclose it upfront.
01:10:18
◼
►
But we can have those ethical debates about it.
01:10:20
◼
►
I think if they had done that,
01:10:21
◼
►
this whole conversation goes away.
01:10:23
◼
►
But they didn't do it because they thought
01:10:25
◼
►
it would be funnier and more entertaining
01:10:27
◼
►
and more buzzworthy if they did a video on stage
01:10:31
◼
►
that fooled people, which is why it had
01:10:33
◼
►
that crank call aspect to it,
01:10:36
◼
►
which made the people who answered the phone
01:10:37
◼
►
the butts of the jokes.
01:10:38
◼
►
And that is a clear example of punching down, right?
01:10:43
◼
►
It's like Google, one of the most powerful companies
01:10:45
◼
►
in the world is at their developers conference
01:10:48
◼
►
making people laugh at the humans
01:10:50
◼
►
on the other end of the phone
01:10:51
◼
►
who don't know they're talking to a computer. It's not good.
01:10:53
◼
►
Yeah, I in this instance, whilst I'm disappointed about it,
01:10:58
◼
►
I am willing to give Google a pass because
01:11:01
◼
►
they have they've responded and they've given me what I want.
01:11:05
◼
►
And because really, I feel like a lot of this, this AI stuff, we're new in this,
01:11:11
◼
►
you know, like trying to understand how we interact
01:11:16
◼
►
with convincing artificial intelligence.
01:11:20
◼
►
That is a new thing for us as humans and people who use technology.
01:11:24
◼
►
They screwed up.
01:11:25
◼
►
I don't expect them to make this kind of mistake again.
01:11:29
◼
►
And as long as like if I you know, if I see them doing this kind of stuff in the
01:11:33
◼
►
future and they seem to do it in a what I consider to be more kind of
01:11:37
◼
►
humane and ethical way, like less tricking and more more disclosure, like
01:11:42
◼
►
then I'm willing to forget that this happened.
01:11:45
◼
►
Right. Because this isn't something that I can do to someone today.
01:11:48
◼
►
It was just like a little demo that they were showing.
01:11:50
◼
►
It was in poor taste and they've kind of apologized.
01:11:54
◼
►
They've made clear what they're going to do.
01:11:56
◼
►
As long as they stick on that path, I'm cool with it, because as I say, this is
01:12:00
◼
►
this is new, this is new for us, like how, yeah, how, how
01:12:04
◼
►
artificial intelligence is and robots and humans interact with each other.
01:12:08
◼
►
Like we've had it in fantasy for many years, but it's only now
01:12:13
◼
►
getting to the point where it can be a trick.
01:12:17
◼
►
Well, right. This is this is an ethical question that is new in terms of it being real. And I'm not going to cut Google quite as much slack as you because I think the problem is that I thought they were further along and in changing kind of their culture about this stuff.
01:12:33
◼
►
and this feels very much like classic old Google
01:12:36
◼
►
of not really thinking through the ramifications
01:12:38
◼
►
of what they're doing.
01:12:39
◼
►
I do think that having it happen this way
01:12:43
◼
►
is going to lend more power to the people inside Google
01:12:47
◼
►
saying we need to be much more aware of this stuff.
01:12:50
◼
►
- There were a bunch of I told you so's
01:12:51
◼
►
on like Thursday morning, you know.
01:12:54
◼
►
- Yeah, I think so, I hope so.
01:12:56
◼
►
And there better be 'cause everybody thought it was great
01:12:59
◼
►
and nobody even questioned it.
01:13:01
◼
►
to be honest, you talk about the evolving culture
01:13:03
◼
►
and how we deal with this stuff.
01:13:04
◼
►
That was the thing that made me most relieved
01:13:07
◼
►
is that I went through that day of the keynote thinking,
01:13:10
◼
►
"Boy, that Google thing is not good."
01:13:12
◼
►
Like the more I thought about it,
01:13:13
◼
►
the more uncomfortable it made me.
01:13:16
◼
►
And the next morning I was looking at stories about it
01:13:19
◼
►
and I was very happy to find that almost universally
01:13:23
◼
►
people who wrote about it had the same issues I had
01:13:27
◼
►
because that suggests to me that this is not
01:13:31
◼
►
an esoteric question that everybody,
01:13:36
◼
►
or at least many people involved immediately said,
01:13:39
◼
►
"You should not have done that that way,"
01:13:40
◼
►
and brought up a lot of the same issues.
01:13:42
◼
►
And I'm encouraged by that
01:13:43
◼
►
because that is how you set these boundaries,
01:13:47
◼
►
is by having a lot of people react negatively
01:13:49
◼
►
and say, "You crossed a boundary,"
01:13:50
◼
►
and having the company, whether it's Google or Amazon
01:13:52
◼
►
or Microsoft or Apple, say, "Hmm, you're right.
01:13:55
◼
►
"Okay, we didn't know that boundary was there.
01:13:57
◼
►
You're right, it's there.
01:13:58
◼
►
We're not gonna cross that boundary again."
01:13:59
◼
►
And that's how we set boundaries, is by doing it this way.
01:14:03
◼
►
So I was happy that the reaction was what it was,
01:14:06
◼
►
because the world could have just said,
01:14:08
◼
►
"No, it's fine, we don't care."
01:14:09
◼
►
And I would have been like, "But this is super creepy."
01:14:11
◼
►
And everybody would have been like,
01:14:12
◼
►
"Eh, you're just too sensitive.
01:14:14
◼
►
It's fine, we don't care about this.
01:14:15
◼
►
Robots calling people, whatever."
01:14:17
◼
►
And that's not what happened.
01:14:18
◼
►
I mean, there are people who responded that way,
01:14:20
◼
►
but a lot of people didn't,
01:14:21
◼
►
and I find that encouraging too.
01:14:23
◼
►
And I mean, again, let's wrap this up by saying,
01:14:25
◼
►
Apple is, we've talked about many times,
01:14:29
◼
►
so behind in a lot of this stuff,
01:14:30
◼
►
the feeling that like Apple is struggling to,
01:14:33
◼
►
with Siri and struggling to do this stuff.
01:14:35
◼
►
And they hired, you know,
01:14:37
◼
►
machine learning people from Google
01:14:38
◼
►
and they're working on it and they say
01:14:39
◼
►
they're gonna get better and all of those things, right?
01:14:43
◼
►
This demo was amazing in showing
01:14:46
◼
►
Google's technological prowess.
01:14:49
◼
►
And I gotta be honest, like, that's why they did the demo.
01:14:53
◼
►
they're bragging, they're showing off,
01:14:54
◼
►
and they're showing how far they are ahead
01:14:56
◼
►
of the competition.
01:14:57
◼
►
And while it showed that Google has some real problems
01:15:01
◼
►
with the ethics of the use of their technology,
01:15:04
◼
►
it also did show how far ahead they are of everyone else,
01:15:06
◼
►
so far as we can tell.
01:15:07
◼
►
And they are, like, there's no doubt about that part of it.
01:15:12
◼
►
This is an amazing bit of technology.
01:15:14
◼
►
And even though I'm skeptical about whether it would work
01:15:16
◼
►
in the long run, the fact that they would even show it
01:15:18
◼
►
on stage is like, you know, this is the kind of stuff
01:15:21
◼
►
that Google is thinking of doing.
01:15:23
◼
►
And that's the future.
01:15:25
◼
►
Everybody's gonna get there.
01:15:26
◼
►
It's gonna happen over time.
01:15:28
◼
►
But I think they're right to not take a victory lap,
01:15:32
◼
►
but just brag a little bit about where they are.
01:15:35
◼
►
- The point that we're at now,
01:15:37
◼
►
I almost feel like just saying,
01:15:39
◼
►
like, just sit this one out, Apple.
01:15:41
◼
►
- I don't think they can, but I think that if,
01:15:45
◼
►
again, I don't wanna say it this way.
01:15:47
◼
►
I was gonna say, if I were at Apple,
01:15:48
◼
►
I wonder if what is happening at Apple
01:15:53
◼
►
or maybe what would be best for Apple at this point
01:15:56
◼
►
is basically to tear Siri down and build a new Siri.
01:16:00
◼
►
And maybe they've tried that,
01:16:03
◼
►
and maybe they are trying that,
01:16:04
◼
►
maybe they did do that and it's still a problem.
01:16:07
◼
►
But it feels like Apple was ahead to start,
01:16:12
◼
►
but now has struggled over time.
01:16:13
◼
►
I don't know what the solution is.
01:16:15
◼
►
I don't know whether tearing it down is the solution
01:16:17
◼
►
or more rapid iterations for Siri.
01:16:20
◼
►
We don't know why,
01:16:23
◼
►
but I feel like it's important enough
01:16:26
◼
►
that they need to keep doing it.
01:16:29
◼
►
But, you know, I don't know.
01:16:32
◼
►
They've got to think that this is a key part
01:16:33
◼
►
of their future.
01:16:34
◼
►
And yet it, you know,
01:16:37
◼
►
let's say maybe the best thing the HomePod will do
01:16:41
◼
►
is make it clear to Apple
01:16:44
◼
►
just how important Siri being better is to their future.
01:16:49
◼
►
I don't know, because you're right, you're right.
01:16:52
◼
►
It is, in many places, Apple is ahead,
01:16:57
◼
►
or you could say Apple and Google are doing similar things,
01:17:00
◼
►
but they are serving different audiences
01:17:03
◼
►
and have different philosophies.
01:17:05
◼
►
It's hard for me to look at this category
01:17:08
◼
►
and not say that Apple is way behind Google and Amazon.
01:17:15
◼
►
Siri is still misunderstanding.
01:17:19
◼
►
Who like what?
01:17:21
◼
►
Like, so we have a thing in our house that just started happening the last two days
01:17:25
◼
►
where Idina is saying, oh, hi, telephone, and it's picking up her iPhone
01:17:28
◼
►
instead of the HomePod.
01:17:31
◼
►
Like, well, that's not supposed to happen, though, right?
01:17:33
◼
►
Like, so now it's like now what's going on? So.
01:17:36
◼
►
And then I see something like this and I'm like, oh, man, like, wow.
01:17:42
◼
►
Like, this is very different, isn't it?
01:17:45
◼
►
And I just, I don't really know, I don't really, I just can't, I just can't imagine what the
01:17:50
◼
►
path is for them.
01:17:51
◼
►
I really don't.
01:17:52
◼
►
I don't see.
01:17:54
◼
►
But hopefully we'll see something in a couple of weeks.
01:17:57
◼
►
Maybe they're working behind the scenes and they're going to reveal all.
01:18:01
◼
►
Let's cross our fingers on that one.
01:18:03
◼
►
This episode is also brought to you by our friends over at Pingdom.
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01:19:28
◼
►
Alright so should we do some #askupgrade questions? That's a great idea. First one comes from
01:19:33
◼
►
Jeff says, "If the new iPhone lineup that released this year is what's rumored, which
01:19:38
◼
►
is three phones that kind of look like the iPhone X in some way, do we think that Apple
01:19:43
◼
►
would continue to sell a phone that looks like or is the iPhone 8?"
01:19:48
◼
►
What do you think?
01:19:50
◼
►
Yes, I think so, because I think Apple is going to want those different tiers.
01:19:58
◼
►
So you'll have a new iPhone X and X Plus.
01:20:01
◼
►
you'll have an iPhone 9 and 9 Plus maybe?
01:20:05
◼
►
And then you'll have the 8 because they'll want
01:20:10
◼
►
the previous, even cheaper previous generation.
01:20:13
◼
►
That's how they have done it up to now.
01:20:14
◼
►
'Cause I believe now they're selling the 10,
01:20:18
◼
►
the 8 and the 7.
01:20:21
◼
►
Are they still selling the 6S too?
01:20:23
◼
►
- Apple.com/iPhone. - /iPhone.
01:20:27
◼
►
- They are selling the 10, the 8, the 7,
01:20:29
◼
►
the 6S and the SE.
01:20:31
◼
►
- Yeah, so there you go, they're going back.
01:20:33
◼
►
So they've got the two current models
01:20:34
◼
►
and then they've got last year's model
01:20:36
◼
►
and the year before's model.
01:20:38
◼
►
So I think, yes, I think if they come out
01:20:41
◼
►
with an iPhone 10, new iPhone 10 line
01:20:44
◼
►
and an iPhone 9 line, let's call it,
01:20:47
◼
►
then yeah, the 8 and probably the 7
01:20:50
◼
►
will still be in the product line
01:20:52
◼
►
because Apple discounts those
01:20:54
◼
►
and keeps them on sale for, you know, four years.
01:20:59
◼
►
It's a couple of years back every time.
01:21:01
◼
►
So there you go.
01:21:02
◼
►
I think the answer is yes.
01:21:03
◼
►
- Wesley asked, what are you stylish nerds
01:21:08
◼
►
wear on your feet?
01:21:09
◼
►
I like this question.
01:21:12
◼
►
For me, it's mostly Nike.
01:21:14
◼
►
I mostly wear Nike sneakers or trainers
01:21:18
◼
►
as they would be called here in the UK.
01:21:21
◼
►
I'm a big fan of the Flyknit Air Max range.
01:21:25
◼
►
Like there's a bunch of Air Max that are made of Flyknit
01:21:27
◼
►
which is this super soft woven material.
01:21:31
◼
►
But whilst doing preparation for this question,
01:21:35
◼
►
I stumbled upon a pair of shoes from Adidas
01:21:40
◼
►
that I am very, very keen on purchasing,
01:21:46
◼
►
which I really, really like the look of there,
01:21:49
◼
►
this Adidas and Pharrell collaboration.
01:21:53
◼
►
And it's called Prime Knit,
01:21:54
◼
►
which is very much like Fly Knit.
01:21:56
◼
►
it's like this knit, this woven knit material, which is really soft. So yeah, I tend to wear
01:22:01
◼
►
those kinds of those kinds of shoes.
01:22:04
◼
►
Yeah, I first off, I'm going to just question this premise, not a nerd. Yes, stylish. No.
01:22:11
◼
►
And it's worse. My podiatrist told me to buy motion control featured shoes. So like they're
01:22:18
◼
►
very specific kinds that have got support that are going to keep my feet not bad. And
01:22:23
◼
►
And so I've got a pair of New Balance running shoes, and I think my, I think my, I bought
01:22:29
◼
►
a pair of walking shoes.
01:22:30
◼
►
I always used to be a one pair of shoes guy.
01:22:33
◼
►
I literally would only have one pair of shoes and I'd wear them all the time and then they
01:22:36
◼
►
die and I'd get another pair.
01:22:37
◼
►
But I actually have two, I have these super light New Balance running shoes that are,
01:22:42
◼
►
you know, like fabric all over it so like the air gets in and if you spill water on
01:22:46
◼
►
your shoe, your sock is immediately wet, that kind of thing.
01:22:48
◼
►
This is like the material I'm talking about too.
01:22:51
◼
►
Exactly right, exactly right.
01:22:52
◼
►
And I also have a pair of leather black walking shoes that are, I think, New Balance as well,
01:23:00
◼
►
although they might be Brooks, but I think they're New Balance.
01:23:03
◼
►
And those are, you know, honestly, during, once the weather turns, I never wear those
01:23:08
◼
►
because I'm not going to be wearing the big black leather shoes with shorts, because that's
01:23:12
◼
►
not, see, that's how stylish I am.
01:23:16
◼
►
But in the winter, they're great because they keep my feet warmer because they don't, you
01:23:20
◼
►
know, their leather, they're keeping the heat in instead of letting it escape. So I've got
01:23:24
◼
►
a couple pairs. Nothing exciting. Sorry.
01:23:27
◼
►
This question from Jay is a little bit more up your street, Jason.
01:23:31
◼
►
Jay says, "Jason, what is your beer style of choice and can I buy you one at WWDC this
01:23:38
◼
►
I already replied to Jay on Twitter and I'll give that same answer here, which is, "Jay,
01:23:42
◼
►
Stouts and Porters and yes."
01:23:45
◼
►
Somebody wants to buy me a beer, especially of my choice, at WWDC? Yep, find me someplace
01:23:52
◼
►
where beer is sold and buy me a beer at WWDC. That's great. I'm there Sunday night, Monday
01:23:58
◼
►
night, Tuesday night. Find me and buy me a beer. Go ahead.
01:24:02
◼
►
I will also extend this by saying I like IPAs. That's my favorite.
01:24:07
◼
►
So, yeah, I will also take those beers. John has asked, "Is there a smart speaker on the
01:24:13
◼
►
market that would allow me to use the word computer as the prompt like on the enterprise?
01:24:19
◼
►
Most definitely. The Amazon Echo does this exact thing.
01:24:22
◼
►
The Amazon Echo, yeah, and I don't have that feature turned on because I use the word computer
01:24:25
◼
►
all the time because I write about computers. But yes, you can absolutely do that with the
01:24:32
◼
►
Amazon Echo.
01:24:33
◼
►
That seems like a terrible word to me, but if that's what you want to go with, go with
01:24:47
◼
►
Louis wants to know if I still use a popsocket on my iPhone X.
01:24:53
◼
►
The answer is yes.
01:24:54
◼
►
Popsockets are like this little disc that you can put on the back of a phone and you
01:25:05
◼
►
you can pull it out from the back and put your hand into it to hold it. I use my popsocket
01:25:11
◼
►
every day to hold my phone in some way or to stand my phone up. You can put it in landscape
01:25:16
◼
►
and watch video on it if you want to. There are a bunch of different ways you can hold
01:25:19
◼
►
your phone with a popsocket. The reason I originally did it was because I was having
01:25:24
◼
►
some RSI pains around the time that I bought my iPhone but I actually don't think, in hindsight
01:25:30
◼
►
I don't think it was the iPhone X that was causing it, but I do find it way easier to
01:25:34
◼
►
hold my phone with the popsocket on at times and I stick it on the back of the case and
01:25:40
◼
►
it just sits there. Also, it is an incredible fidget toy. I get to just play with this thing
01:25:47
◼
►
and I will say that I converted a couple of people when we were together last week to
01:25:54
◼
►
get popsockets. I understand that they are not for everyone, I understand that they are
01:25:58
◼
►
not for most people, but it works really great for me and if you buy me that beer at WWDC
01:26:03
◼
►
I can show you why I think a popsicle is a great thing.
01:26:06
◼
►
- Way to tie it all together.
01:26:08
◼
►
Yeah, I saw you with your weird thing
01:26:10
◼
►
on the back of your iPhone, and I did not like it.
01:26:13
◼
►
- No, and I get it.
01:26:14
◼
►
I understand why people wouldn't like it,
01:26:17
◼
►
but a lot of people are like,
01:26:18
◼
►
oh, does it get stuck in your pocket?
01:26:19
◼
►
Never get stuck on my pocket,
01:26:20
◼
►
because I put my phone into my pocket covering that.
01:26:24
◼
►
My hand kind of guides my phone into my pocket anyway,
01:26:27
◼
►
so it never gets stuck.
01:26:28
◼
►
I like it, but I understand why a lot of people
01:26:31
◼
►
wouldn't like it but it works really really well for me and I find it very
01:26:35
◼
►
comfortable and I mean I already have this huge orange case on my phone
01:26:40
◼
►
anyway like I don't think I would stick one of these to the back of an iPhone it
01:26:45
◼
►
has that kind of glue that is like readhesive like it's really strong but
01:26:48
◼
►
like you can get it off and put it back it doesn't leave marks but I mean I
01:26:52
◼
►
would put this on the outside of the case but not directly onto a phone and
01:26:57
◼
►
And our last question today comes from Dan and Dan says, "If you're only working on an
01:27:03
◼
►
iPad with no Mac or computer from which to make backups, is iCloud backup and a cloud
01:27:09
◼
►
storage service enough to secure your data?"
01:27:12
◼
►
It's like a cloud storage service like Dropbox.
01:27:14
◼
►
I assume it's not as good as a backup service like with versioning and stuff like that and
01:27:18
◼
►
file restoring, but is it enough?
01:27:20
◼
►
This is a really interesting question that I don't feel like I have a really good answer
01:27:25
◼
►
for, but it is totally something that needs to be thought about, I think.
01:27:30
◼
►
I think it's great that Apple has iCloud backup, right? Because then we wouldn't have iCloud
01:27:35
◼
►
backup. It would be nice if other services could backup your iPhone, although again,
01:27:42
◼
►
then there's issues of security. You're letting apps access all of your iPhone's data in order
01:27:47
◼
►
to back it up, and there would be a lot of security effort in making that possible. The
01:27:53
◼
►
The good news is, yeah, iCloud backup is there.
01:27:56
◼
►
And then there's, you could use a cloud service.
01:28:00
◼
►
And I think the answer to this question is yes, it's enough.
01:28:05
◼
►
But if you have, if you're worried about versioning,
01:28:08
◼
►
I would say use a sync service that supports versioning
01:28:12
◼
►
and Dropbox is a good example of that,
01:28:14
◼
►
where you get, I think 30 days covered.
01:28:16
◼
►
And then you can also buy the packrat version
01:28:18
◼
►
where you get unlimited versioning,
01:28:21
◼
►
or there may be an interim step
01:28:22
◼
►
where you get a years versioning.
01:28:23
◼
►
There are things like that.
01:28:25
◼
►
And if you're worried about versioning,
01:28:28
◼
►
use apps and a service that let you,
01:28:30
◼
►
that auto version your backups.
01:28:32
◼
►
And that will save you a lot.
01:28:35
◼
►
And then for everything else, there's iCloud,
01:28:37
◼
►
like for your entire image.
01:28:39
◼
►
But if you're worried about details of documents
01:28:41
◼
►
and you can sync them to a cloud service,
01:28:43
◼
►
that's the way to go.
01:28:45
◼
►
- Yeah, and I think it definitely sounds like
01:28:48
◼
►
that is the situation that Dan is in, right?
01:28:51
◼
►
I'm assuming they're using Dropbox for the files, right?
01:28:55
◼
►
And this is what I do.
01:28:56
◼
►
I mean, I have the added thing of,
01:28:58
◼
►
because I use a Mac which has backplays attached to it,
01:29:02
◼
►
those files are also backed up with backplays, right?
01:29:05
◼
►
'Cause I actually have backplays look at my Dropbox folder
01:29:08
◼
►
and make a backup of it, which works great for me.
01:29:11
◼
►
And it means that all those files,
01:29:12
◼
►
as well as being kind of backed up
01:29:15
◼
►
in whatever way Dropbox will do it,
01:29:18
◼
►
it's also backed up in backplays.
01:29:20
◼
►
as well as on a time machine.
01:29:22
◼
►
I mean, that's kind of my setup.
01:29:23
◼
►
I think that's pretty good.
01:29:24
◼
►
But if I was running the iOS only lifestyle,
01:29:27
◼
►
this like completely only iOS,
01:29:29
◼
►
that's probably what I would do is all files and data
01:29:32
◼
►
gets stored in applications that can talk to Dropbox,
01:29:35
◼
►
because it at least has some kind of
01:29:38
◼
►
pretty good file recovery, right?
01:29:41
◼
►
Like I've found the file recovery to work pretty well.
01:29:45
◼
►
And then as you say, you also have for everything else,
01:29:47
◼
►
you have the iOS backups,
01:29:49
◼
►
which you can get some versions of,
01:29:50
◼
►
although it seems to be a bit random,
01:29:52
◼
►
which versions you end up getting access to.
01:29:55
◼
►
It is a problem, but it is solvable in some ways.
01:30:00
◼
►
Like it's possible to do it in some ways.
01:30:02
◼
►
And there are like, you can buy these little USB
01:30:07
◼
►
lightning-y things, right, which you can plug in
01:30:10
◼
►
and you can back up onto, but like I don't know
01:30:12
◼
►
how great that's gonna be, like for local backup.
01:30:15
◼
►
But yeah, it's a good question.
01:30:18
◼
►
I would love it if it was possible to have a more robust solution at some point, but
01:30:23
◼
►
I don't see it coming anytime soon if ever.
01:30:25
◼
►
Alright, if you want to find out show notes for this week, you can go over to relay.fm/upgrades/193.
01:30:32
◼
►
If you'd like to send in a question for us at the end of the show for us to answer and
01:30:36
◼
►
give the best answers we possibly can on whether it's about shoes or backup services or pop
01:30:42
◼
►
sockets, you can send in questions with the hashtag #askupgrade and we will pick some
01:30:47
◼
►
of those out every episode as we always do. I want to thank Pingdom, Freshbooks and Simple
01:30:53
◼
►
Contacts for their support of this show. We'll be back next week if you want to find Jason
01:30:57
◼
►
online he's @jsnell on twitter JSNELL and he writes at 6colors.com. I am @imike, I M
01:31:04
◼
►
Y K E. Once again if you bought a ticket to our WWDC live show and you have yet to purchase
01:31:11
◼
►
a ticket at the new venue please check your email for a message from AUGTCOMP from last
01:31:16
◼
►
week and buy a ticket and we hope to see you there. Again I'm sorry for the
01:31:20
◼
►
inconvenience that this has caused but I really hope that you come along to the
01:31:24
◼
►
new show because it's gonna be amazing. But until next time say goodbye
01:31:29
◼
►
Just In Snow. Goodbye everybody!