311: Summer of App Store Problems
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From Relay FM, this is Upgrade, episode 311. Today's show is brought to you by Mint Mobile,
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Pingdom, and Bombus. My name is Myke Hurley and I'm joined by Mr. Jason Snell. Hello, Jason Snell.
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Ahoy, Myke Hurley. How are you today? Good. Got a lot going on this week. Big episode again.
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Oh boy. This summer is summer of news. It's a purely 2020 phenomenon, summer of news.
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It turns out nobody has anything else better to do, so here we all are.
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I have a #SnellTalk question that comes from The Harbor Master, which sounds very—
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Ahoy. Yeah, I know. It sounds very official.
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The Harbor Master desires to know, Jason, do you set your calendar to view day, week, month, or year?
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I assume he means—he or she, the Harbor Master means my computer calendar.
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Because the paper calendar on my wall is set to month.
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Because it's—
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What do you use the paper calendar for?
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We have it posted in the living room and it's sort of like quick reference and you can write
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things down on it and we put down like when we need to give the pets their pills and—
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Right, like the family calendar.
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And it's got—right, and it's got pictures of the family on it from the previous year,
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which is going to be a problem. The 2021 calendar is going to need to be a greatest hits calendar,
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because—although I suggested that the 2021 calendar be the four of us sitting on the couch
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in the exact same pose—
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Oh, that's good.
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—but with different clothes for every single month. And it'd be like, yep.
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Or like, you know, like there's like a collection of things building, right? Like, I don't know,
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like seltzer cans or something like on a table over the year.
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Exactly. Mm-hmm.
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I think that's a great idea, personally.
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We do have that. And on my computer, I always use a week view,
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because I want to see what's coming up, not just today. I don't have enough—especially
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now that I'm on my own here—I don't have enough stuff to need to like laser focus on what's
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happening today. I want to know what's happening today, but I also want to know kind of like what
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I've got for the week, what the traffic is out there for the week, and the stuff I have to
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have to do and prepare for and be ready for. So, week view for me.
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I kind of have a hybrid approach. So I use Fantastic Calendar on my devices, right? And I have
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a—like on the side, on the left-hand side, is I think what they call kind of like list view
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or agenda view.
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Which just lists all of my tasks over the coming days. And then if I'm using a version of the app,
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whether it's on the Mac or on my iPad, with a larger canvas, I'll then have month view.
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And I don't really look at that side, to be honest. Like, I focus pretty much all of my
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attention on the list view, but the month is there if I need it. Like, for me, like the week view
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doesn't help me too much because I use the list thing, because I get most of my week just looking
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at the list view.
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So what I like about the week view is that it shows the blocks of time. So it's—
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Definitely good, yeah.
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And again, if I'm trying to, as you know, schedule sort of my life through what the time is,
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having an entry in a list, which—and the month view is like that too, it's just a list,
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each day has a little list on it—doesn't serve the purpose of saying, "Here's a big block where
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you're doing this."
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No. If you are someone who thinks about their calendars, which,
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assuming most people do, in that way of like, there is a block of time and things don't overlap,
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like, I mean, for me, I kind of, I have a base idea of everything that goes on my calendar,
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like, it's always expected to be an hour unless I know it to be otherwise.
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But the—yeah, that makes—it makes a lot of sense to have week view for that reason, right?
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Because as you say, you can see what's bumping into each other and if you actually have the
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space to put something in, so.
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Thank you to the HarbourMaster. If you would like to send in—
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A question for a future episode of the show, you can send out a tweet with the hashtag
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#snowtalk or use question mark #snowtalk in the RelayFM members Discord.
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I want to give a bit of follow out. Tomorrow, which is August 18th, is RelayFM's sixth birthday.
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It doesn't feel like it's that time because usually around this time, I am somewhere,
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whether it's in Memphis or somewhere else, you know?
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And you're nowhere now.
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So it doesn't really have the typical birthday feel to it, but it is now, it's happening.
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The RelayFM members bonus specials are starting to roll out.
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We'll have more to say about that for this show in the coming weeks.
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But myself and Steven will be hosting a live stream on Twitch tomorrow, which is August
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18th at 11.30 AM Eastern Time.
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We're going to be doing a RelayFM Q&A, so we've been taking questions from listeners.
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If you want to submit one of those, you can send a tweet with the hashtag #relayqa.
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But we've been taking questions from listeners over the last couple of weeks,
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and we have some great questions there.
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I'm also making a great announcement.
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I'm very excited about something important that we have coming up soon.
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So you can check that out at twitch.tv/relayfm.
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And it's 11.30 AM Eastern Time tomorrow.
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So you can go and check that out.
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We appreciate it if you'll join us.
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I have some upstream headlines for you, Jason.
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Martin Scorsese has signed a first look deal with Apple TV for both film and television
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It's quite an individual to get a first look with.
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MATT ELLIS, MATT ELLIS, MATT ELLIS.
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Martin Scorsese has been doing a lot of interesting development stuff lately, I think, because
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he wants to make movies the way he has always made them.
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And these days, getting involved with companies that have lots of money for that instead of
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the traditional film route is how he is able to keep doing it.
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But there's a lot of prestige that goes in working with Martin Scorsese.
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And I think it's interesting that Apple now -- first look deal means that Apple gets first
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chance to say yes to it.
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And if they say no, he can shop it somewhere else.
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But Apple gets the first pass.
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And, you know, you said like one of the reasons that Martin Scorsese's last two movies have
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ended up one going to Netflix and one going to Apple.
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Was it Paramount that he was working with previously?
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Oh, I don't remember.
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I don't remember.
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Whatever studio it was, I think it was Paramount who previously had a deal with Scorsese.
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Basically, it was just like we can't afford -- neither do we want to spend the money you
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want to spend.
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And you're right, it's Paramount.
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Paramount is where he was.
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But the tech companies, the streaming companies have the money and want the content.
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We'll spend it.
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So it makes a lot of sense for him to do this.
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Like when you think about it, really, like it's probably just a matter of time until
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he ended up signing this deal with someone.
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Apple has the deepest pockets, would be my assumption.
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I think I missed this.
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I saw it in the Deadline report talking about Scorsese, but Leonardo DiCaprio's production
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company Appian Way has also in August signed a first look deal with Apple.
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But this is just for TV and documentaries.
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So, you know, I don't -- when I saw this, I was like, oh, wow, movie -- but no, not
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So, you know, it's just more and more huge names being attached to Apple, which is, I'm
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sure, very important to them.
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Apple is also going to be adapting the children's novel Harriet the Spy into an animated TV
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I was a big fan of the Nickelodeon movie as a kid, so I was kind of excited to see this.
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I don't know if literally anybody else remembers the Harriet the Spy Nickelodeon movie, but
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I really did.
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I actually -- for whatever age I was at the time, Jason, it was my birthday party that
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year, was to go see that movie in the cinema.
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And I went with my family, and everybody hated it except for me, and to this day, I'm still
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teased for this because I was the only person who could stand it, probably because I was
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the exact right age range.
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Well, that was 1996.
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So, how old was I in '96?
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I don't want to know.
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Steven Hackett was 10.
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I was eight.
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I was eight years old.
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I actually have a very vivid memory of seeing that movie.
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I don't know why it's such a big movie for me, like why this is such a thing for me as
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a kid, but it was.
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And lastly, for Upstream today, we're going to talk about Apple News.
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The Wall Street Journal apparently very happy with the Apple News deal at the moment.
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News court CEO Robert Thompson was quoted by the New York Post as saying, "The Apple
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News partnership allows us to focus on a tier of content and bring in a significantly new
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audience that we would hope to graduate to a paid Wall Street Journal subscription over
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time, and it is a genuinely different audience.
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It's actually of late more women than men.
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For the Wall Street Journal itself, it's more men than women."
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I found that kind of interesting.
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This is like a similar thing that I know that I've seen and other podcasters have seen with
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Spotify, that the demographics of Spotify listenership are different to typical demographics.
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So add to the overall pie.
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You know, like a lot of people said that like Spotify isn't particularly stealing from other
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people for their podcast stuff.
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They are adding to the podcast listenership.
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So it's a similar thing.
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So like for whatever reason, the demographics picking up this content via Apple News are
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different to the typical demographic that is signing up for the Wall Street Journal independently.
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I just found this funny because it's the first time I've ever seen anybody positively talk
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about Apple News.
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Yeah, right.
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And for those who don't remember, Wall Street Journal is doing like a subset of content
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that's available.
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So it's not...
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The argument was going to be like, "Well, why don't I cancel my Wall Street Journal
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subscription and subscribe to Apple News Plus?"
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And the answer is you're not going to get the whole Wall Street Journal.
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You're going to get some articles in search and some articles that float to the top, but
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there are going to be things that are there.
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So it's interesting.
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It's like the idea of doing a subset in Apple News Plus.
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I wonder, it's probably more work than it's worth for most sites to do that, but it is
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interesting that this is an approach that's working for the Wall Street Journal, given
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that we, like you said, haven't had a lot of companies say, "Yeah, Apple News Plus is
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So maybe this hybrid approach where they give some premium content into Apple News Plus,
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but not the whole thing, is a more successful approach.
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Summer of news, this is a big story.
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Really I think what we need to come up with some name here to try and tie these last couple
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of months together, because really it's been the summer of App Store problems.
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It feels like this is becoming a hotter and hotter issue all the time, and now Epic have
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entered the fray in a, pun intended, quite epic way, honestly.
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So I want to give an abridged history of what's happened over the last few days, in case you
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are unaware, and also just to set the stage for the conversation.
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So last Thursday, Epic activated a new feature in the Fortnite app that allowed for players
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on iOS and Android to choose to pay in app via Epic's payment system for VBucks, which
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is the game credits inside of Fortnite, and they would get a 20% discount for doing so.
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So if you used Epic's system instead of Apple's or Google's, they would give you a discount.
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This is obviously very clearly against the rules for the Play Store and the App Store,
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and they kind of snuck it in, right?
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So the app had been approved by multiple days, and then they updated it.
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One of the things about games compared to other applications is you can update some
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of the content in the background.
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This is a thing that happens a lot with lots of games, especially large games.
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Apple even supports the ability for developers to do this, especially on the Apple TV is
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another great example of them doing this.
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So you can effectively update stuff that's going on in the background, or maybe they
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I hope one day we do actually find out exactly what they did here, because it's interesting
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to say the least.
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There is also a possibility that Fortnite just doesn't get reviewed astringently because
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it's such a big deal.
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Anyway, Fortnite, well, Epic actually had a bunch of press releases about this.
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They wrote news articles about it.
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They weren't quiet about it.
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So Apple booted them from the app store.
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Epic immediately filed a lawsuit and started a marketing campaign which featured a spoof
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of Apple's 1984 commercial.
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They called it 1980 Fortnite, positioning Apple as Big Brother.
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I watched the commercial.
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I think they did a very good job of it.
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It's funny and it fits their brand.
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And when you hear the stuff that the Apple Big Brother is saying, I think it's kind of
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hard to argue with, like, whether it's correct or not, the position that they pose is difficult
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to argue with, I think.
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I've seen some people say that they thought it was clever.
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I don't think it was clever.
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I think it was really obvious and hacky.
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And if you had told me that Epic Games was going to be releasing a video later in the
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day about what they had done to Apple, I would have been able to literally write the script
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for the video that they released.
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It was super dumb and super obvious.
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Clever and obvious can't be the same thing.
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It is the clever move to do.
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Like, it's the move you do.
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If you want to show Apple as being a tyrant, you just position it back on themselves.
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We're going to disagree a lot on this over the next 45 minutes.
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It's going to happen.
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Epic, like, just to be clear, the way you recapped this is it comes across potentially as being
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a sequence of events, but it's not.
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It's one event.
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Epic decided to break the rules of the Play Store and the App Store knowing they would
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get kicked out or locked out or shut off or whatever you want to say about it.
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And then they immediately had lawsuits ready to file and they immediately had a viral video
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ready to go.
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Unfortunately, they don't seem to have done the obvious Don't Be Evil video for Google
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I don't know what happened there.
00:16:37
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Did they not have that one ready in time?
00:16:38
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►
So it's not as interesting.
00:16:41
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►
This is their campaign.
00:16:43
◼
►
And you know, the issue is an important one, but I rolled my eyes at the 1984 thing because
00:16:49
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►
I just think that's super obvious and lazy and I don't appreciate the...
00:16:54
◼
►
I don't think it's clever.
00:16:57
◼
►
I think it's an easy shot and worth taking if you're epic.
00:17:00
◼
►
I will say that.
00:17:01
◼
►
But I don't think it's clever.
00:17:02
◼
►
I think it's literally the most obvious thing they could have done.
00:17:07
◼
►
Google also then booted them from the Play Store and Epic immediately followed with a
00:17:11
◼
►
lawsuit for Google too.
00:17:16
◼
►
...this is the state of events.
00:17:18
◼
►
Of course they had all this ready.
00:17:19
◼
►
They had to have it all ready.
00:17:20
◼
►
They knew this was going to happen.
00:17:21
◼
►
It was the point of doing it, right?
00:17:23
◼
►
Like Epic was not surprised that this chain of events unfolded.
00:17:27
◼
►
This was the plan.
00:17:28
◼
►
This is exactly what they expected and it happened exactly as they planned.
00:17:32
◼
►
I think this is a very well orchestrated and coordinated campaign to try and force the
00:17:36
◼
►
hand of Google and especially Apple.
00:17:38
◼
►
That's my feeling on this.
00:17:39
◼
►
I think it's a very clever chess move.
00:17:41
◼
►
I can roll my eyes at...
00:17:43
◼
►
It feels to me like Epic wanted to have their cake and eat it too in the sense that they
00:17:48
◼
►
wanted to play the aggrieved party and get some of the credibility that you've seen by
00:17:54
◼
►
other kind of App Store outrages where companies do things kind of innocently and are swept
00:17:59
◼
►
up in the disaster of Apple's opaque App Store process.
00:18:05
◼
►
I got the feeling like they wanted to have some of that outrage accumulate to them and
00:18:10
◼
►
they don't deserve any of it because this was...
00:18:14
◼
►
This is a chess move and it's a very clever one and it puts Apple in a very difficult
00:18:19
◼
►
I think that's all smart.
00:18:20
◼
►
But I roll my eyes at the kind of like, "Is Epic the aggrieved party here?"
00:18:25
◼
►
No, this is a shot that they fired.
00:18:28
◼
►
They're not like other...
00:18:30
◼
►
Like a lot of other companies have had serious problems with Apple regarding the App Store
00:18:36
◼
►
and they've stepped into them.
00:18:38
◼
►
And it's an example where Apple is incredibly powerful and doesn't explain itself and its
00:18:41
◼
►
rules are arbitrary and people's businesses are put into jeopardy because of it.
00:18:46
◼
►
And I feel like Epic was sort of like playing that part, but that's not the point of what
00:18:51
◼
►
they're doing at all.
00:18:52
◼
►
I mean, I don't feel that way about them.
00:18:55
◼
►
Like I feel about this the same way that I felt about xCloud last time.
00:19:00
◼
►
Like the reason that if, you know, I kind of look at this and like, I think Epic should
00:19:07
◼
►
do this is because I do not believe that Apple are in a position right now where they should
00:19:12
◼
►
get to dictate to every company in the world the way that the rules are played.
00:19:16
◼
►
Yep, not disputing that.
00:19:18
◼
►
That's what I meant when I said that I thought that this was a smart move on their part strategically.
00:19:23
◼
►
I just, I think that they also want to wrap, at least initially want to wrap themselves
00:19:29
◼
►
in the, you know, essentially they played like they were a victim and then did the big
00:19:36
◼
►
reveal that they're, "Ha ha, but we are not.
00:19:38
◼
►
This was all part of our plan."
00:19:40
◼
►
As somebody who has written and spoken too much about the people who actually get rolled
00:19:44
◼
►
over by Apple with these policies, I didn't love that, but you know, it is what it is.
00:19:51
◼
►
I mean, I slightly do disagree with you because I just think that like they had a lawsuit
00:19:57
◼
►
Like if they wanted to just be like, "Oh, look what they've done to us," they wouldn't
00:20:02
◼
►
have like thrown their money behind this lawsuit.
00:20:05
◼
►
Like it's, I think it's a different situation to the previous examples like, Hey, for example,
00:20:11
◼
►
Like I don't think like, you know, Hey, Basecamp were leaning on the fact that they were hoping
00:20:16
◼
►
that people would get outraged on their behalf to try and make a change.
00:20:24
◼
►
Epic are doing a thing where they are forcing it to happen via a marketing campaign and
00:20:30
◼
►
I think it's, I see it as a different thing.
00:20:33
◼
►
Nevertheless.
00:20:34
◼
►
Well, publicity probably more than marketing because they're not really marketing their
00:20:37
◼
►
product here.
00:20:38
◼
►
They're just trying to get publicity for their policy change that they want to happen.
00:20:43
◼
►
So the situation is slightly different on an Android.
00:20:47
◼
►
It's actually very different than Android.
00:20:49
◼
►
And I'm not saying this is a case of like Epic should target Apple, but I think it's
00:20:53
◼
►
worth bringing it up in case people are not aware of it.
00:20:57
◼
►
So everybody knows that Android has sideloading, which means you can install apps from other
00:21:02
◼
►
places and alternate payment methods exist on the Play Store, but not for games.
00:21:09
◼
►
So Google make any game use the Play Store's in-app purchase method for things like credits
00:21:19
◼
►
And so when Fortnite launched, they actually created their own Fortnite launcher and tried
00:21:26
◼
►
to basically make it work that way.
00:21:28
◼
►
They did some partnerships with some companies like Samsung and tried to really kind of force
00:21:34
◼
►
people to get Fortnite from there.
00:21:37
◼
►
But it didn't work out the way that Epic wanted because Google tries very hard to persuade
00:21:42
◼
►
users not to turn on sideloading features.
00:21:45
◼
►
They put warnings and stuff.
00:21:46
◼
►
So they ended up putting, well, they think they've any.
00:21:50
◼
►
So for 18 months, they tried the sideloading thing and they, anybody who's used a Mac where
00:21:55
◼
►
you try to launch an app and it says, oh, this app wasn't signed or tries to turn on, turn
00:22:01
◼
►
off certain security settings, like to launch unauthorized apps, there are apps that aren't
00:22:05
◼
►
from the app store or whatever.
00:22:07
◼
►
And you get one of those scare warnings, scare dialogues.
00:22:09
◼
►
It's like, watch out.
00:22:10
◼
►
This is, you know, it could be, it could be dangerous.
00:22:13
◼
►
And Catalina has actually ramped up the language there of like, you know, potentially we can't
00:22:17
◼
►
check to make sure this isn't evil basically.
00:22:20
◼
►
And so after 18 months, Fortnite, Epic said, you know, we have to be in the Google Play
00:22:25
◼
►
Store because essentially we can't get enough customers on Android because we have to walk
00:22:29
◼
►
them through this complicated process and tell them to avoid all these scare warnings.
00:22:34
◼
►
And it isn't, it isn't effective.
00:22:37
◼
►
And so even though they made that, they released the statement, which is just basically like,
00:22:40
◼
►
even though we despise this, we're going to be in the Play Store because we can't make
00:22:43
◼
►
sideloading work, which I think is actually super relevant because I think it undercuts
00:22:49
◼
►
one of the counter arguments about like what Apple could do, which is what if Apple turned
00:22:53
◼
►
on sideloading?
00:22:54
◼
►
And I think that Epic's argument is it would be worse, a worse experience even than sideloading
00:23:01
◼
►
on Android is because it's Apple.
00:23:04
◼
►
And they tried it on Android and it didn't work.
00:23:09
◼
►
So I think that's, I think it's an interesting perspective that the idea is that Google as
00:23:14
◼
►
a platform owner put up a lot of barriers for good reasons, I would say, but a lot of
00:23:19
◼
►
barriers to the sideloading thing.
00:23:21
◼
►
And so even though we view what happens on Android and what happens on Apple's platforms
00:23:27
◼
►
as different, it's not as different as you might think because you kind of really have
00:23:33
◼
►
to have the Play Store and you kind of really have to be in the Play Store.
00:23:37
◼
►
And as a result, Google doesn't have quite the level of control that Apple does, but
00:23:41
◼
►
it has a lot of control.
00:23:43
◼
►
And then for games, as you said, they want 30% and they're, you know, that's, and they
00:23:50
◼
►
want you to use their payment system.
00:23:52
◼
►
And there are some, they're very similar reasons, right?
00:23:54
◼
►
The argument is one, that there's a lot of sleazy kind of game stuff out there that they
00:23:58
◼
►
want to not have happen through, you know, alternate payment methods.
00:24:03
◼
►
And two, it's a lot of money that they get.
00:24:06
◼
►
So these are both reasons that they do it.
00:24:08
◼
►
- I think it's money.
00:24:11
◼
►
I think it's more money.
00:24:12
◼
►
- I think it's both.
00:24:13
◼
►
I think it's both because early on in the App Store, if you recall, there were lots
00:24:18
◼
►
of issues about abuse of even in-app purchases for games.
00:24:23
◼
►
And I think, so I do think that there's an aspect of, we're worried about shady digital
00:24:29
◼
►
goods, you know, factories that are gonna steal, you know, a kid's money, basically.
00:24:37
◼
►
And so I get that argument, but I think you're right, that that argument is then used to
00:24:43
◼
►
be a moneymaker.
00:24:44
◼
►
Because I don't really see how that has played out.
00:24:49
◼
►
You know, all of this credit business to speed up time and all that kind of stuff, all of
00:24:55
◼
►
that exists in apps in both the Play Store and the App Store.
00:25:00
◼
►
It's still sleazy, it's still shady, but it's just in the stores, right?
00:25:05
◼
►
So I agree that they positioned, both Google and Apple positioned it that way, but I don't
00:25:10
◼
►
think they followed through on that.
00:25:14
◼
►
Epic still offer Fortnite outside and they have their own game store on the PC and the
00:25:19
◼
►
Mac, and it seems like they are still planning on bringing a version of the Epic Game Store
00:25:25
◼
►
to Android, which would then be a third-party store, which again, you can do on Android.
00:25:31
◼
►
Like it's possible to do that.
00:25:34
◼
►
But as of yet, they haven't done that.
00:25:37
◼
►
And Google and Epic have had an increasingly difficult relationship in the sense that it's
00:25:44
◼
►
been, this actually came out in some of the antitrust stuff from a couple of weeks ago,
00:25:49
◼
►
that Google has been forcing device makers to not do deals with Epic to preload this
00:25:56
◼
►
There was some news of them, OnePlus was going to work with Epic to put this, to preload
00:26:03
◼
►
Fortnite, and I think a version of the Epic Game Store onto their devices and Google kind
00:26:07
◼
►
of stepped in and was like, "You like the Play Store, right?" and put the end to that.
00:26:13
◼
►
So I think clearly Epic is focusing more on Apple for two reasons.
00:26:18
◼
►
I think reason one, which is minor, is there are no other workarounds.
00:26:23
◼
►
It's Apple's way or the highway.
00:26:25
◼
►
It's a more extreme example than Google, so it's easier to understand.
00:26:29
◼
►
You don't have to have what I just spent two minutes describing of the barriers to side
00:26:35
◼
►
You can just say it doesn't have it.
00:26:36
◼
►
It's simple.
00:26:37
◼
►
And also I think for a lot of people, a lot of customers, Google is actually removed in
00:26:41
◼
►
their mind from the Android discussion, right?
00:26:44
◼
►
Because there's so many device makers who run various versions of Android.
00:26:48
◼
►
Some have the Play Store, some don't.
00:26:51
◼
►
But I think the bigger reason is Epic are focusing their ire on Apple because it works
00:26:55
◼
►
for publicity.
00:26:57
◼
►
People are willing to believe it because a lot of it's true, and Apple is an easy company
00:27:03
◼
►
to hate for a lot of people, right?
00:27:05
◼
►
Like it's an easy thing to do.
00:27:07
◼
►
BRIAN: They are an easier target and there's a clearer story to be told.
00:27:11
◼
►
I'm actually surprised that they made the move on the Play Store and sued Google on
00:27:19
◼
►
the same day because it does...
00:27:24
◼
►
It broadens their case in a way that I think is really interesting and I think maybe will
00:27:29
◼
►
be uncomfortable for Google, honestly.
00:27:32
◼
►
But it does dilute their message a little bit.
00:27:35
◼
►
MATT: It does.
00:27:36
◼
►
I think they would have preferred for Google not to do it, but I think it was kind of like
00:27:43
◼
►
they had to follow suit, right?
00:27:45
◼
►
Because I think Epic want to do what they can to minimize any bad feelings towards them
00:27:51
◼
►
and that it might have gotten a bit awry in the press, especially if Google did the same
00:27:57
◼
►
thing and Epic didn't retaliate in any way.
00:28:00
◼
►
I think they would have preferred to get a little distance on it because spreading it
00:28:04
◼
►
out to Android as well as iOS kind of, as you say, like it dilutes their most important
00:28:10
◼
►
message that they can get across, which is monolithic Apple, big brother Apple, doing
00:28:17
◼
►
the thing you know they're going to do.
00:28:19
◼
►
So my expectation when I saw this starting to unfold is that this is the end of a negotiation,
00:28:26
◼
►
right there.
00:28:27
◼
►
You've got to assume that Apple and Epic have been talking, right?
00:28:30
◼
►
Like, you know, it's like any of these big companies, they will be having conversations,
00:28:35
◼
►
especially because Epic's been very public about their feelings towards app stores and
00:28:40
◼
►
taxes and all that kind of stuff.
00:28:42
◼
►
And my expectation is Epic have come to realize that they are not going to get what they want,
00:28:47
◼
►
so they chose to be very public with it because I think it's clear at this point that if Apple
00:28:54
◼
►
don't want to do something, no company is going to make them do it.
00:28:57
◼
►
They might meet you halfway.
00:28:58
◼
►
We've seen them literally meet companies halfway, but what Epic won is clearly more than halfway,
00:29:07
◼
►
And so I think what they've done, I think this is pretty obvious, right, that they are
00:29:11
◼
►
hoping that they can get either public or legal pressure to force Apple's hand to move
00:29:18
◼
►
where they want them to move, right?
00:29:22
◼
►
So the lawsuit is interesting to look through, but there's one kind of key paragraph which
00:29:29
◼
►
I'll read for the sake of having it in here, which kind of clearly outlines what Epic are
00:29:34
◼
►
So it says, "But for Apple's legal restraints, Epic will provide a competing app store on
00:29:38
◼
►
iOS devices which would allow iOS users to download apps in an innovative curated store
00:29:44
◼
►
and would provide users the choice to use Epic's or another third party's in-app payment
00:29:48
◼
►
processing tools."
00:29:49
◼
►
So they are asking for alternate payment methods and alternate app stores.
00:29:54
◼
►
I think the latter is a bit of a push and Epic knows that, but you always ask for more
00:29:59
◼
►
than you want.
00:30:00
◼
►
You ask for more than you want, right?
00:30:02
◼
►
And so I think what...
00:30:03
◼
►
So look, it's easy to read that paragraph and I see a lot of people do it and they go,
00:30:08
◼
►
"Epic wants all my money, they want an alternate app store," and that's that, right?
00:30:11
◼
►
Like, and I see it, right?
00:30:12
◼
►
They would love it, but they know they're not going to get that, right?
00:30:16
◼
►
Like realistically, they know they're not going to get that unless a government forces
00:30:21
◼
►
that, and I don't think we're at that point yet.
00:30:25
◼
►
But I think that we are, with this lawsuit especially, getting much closer to Apple not
00:30:31
◼
►
being able to force people to use their payment system.
00:30:37
◼
►
So, like, should Epic get what they want here?
00:30:42
◼
►
What do you think?
00:30:43
◼
►
- Well, I mean, ultimately what Epic wants is as much money as it can possibly get, because
00:30:50
◼
►
this is all about money.
00:30:52
◼
►
And again, there are so many issues that we talk about on a regular basis here about the
00:30:58
◼
►
opacity of the approval process and other things that really can hurt, especially smaller
00:31:03
◼
►
iOS developers.
00:31:06
◼
►
Although the 30% cut does hurt them, I also know a lot of people who've made a quite sustainable
00:31:11
◼
►
business even with Apple's 30% cut and they get the advantages of being in the app store
00:31:15
◼
►
and all those things.
00:31:16
◼
►
And even if it changed, they would potentially just stay with it as it is because it's so
00:31:23
◼
►
If you're a big money generator with a huge amount of cash flowing through the app store,
00:31:27
◼
►
then this is the issue, which is, if your business is entirely based on in-app purchases,
00:31:33
◼
►
then this is the issue and that's what it's about.
00:31:36
◼
►
Should they get what they want?
00:31:39
◼
►
For me, the big issue here is basically who owns app stores and who controls them and
00:31:48
◼
►
what should the rules be?
00:31:50
◼
►
And that's a big issue and there's a lot to go on, a lot to process there, right?
00:31:56
◼
►
Because there's the fact that Apple made it and it's theirs and it runs on their hardware.
00:32:05
◼
►
And you could argue that it is like a video game console.
00:32:08
◼
►
It is a thing that's completely controlled.
00:32:10
◼
►
And I am sympathetic to the idea that Apple made it, Apple owns it, Apple can do what
00:32:16
◼
►
they want with it because it's theirs and they own it.
00:32:20
◼
►
It's theirs.
00:32:21
◼
►
They made the whole thing.
00:32:22
◼
►
It's not even like Android where it's open source and then different manufacturers have
00:32:27
◼
►
different phones that run it and all of that.
00:32:29
◼
►
Like the iPhone and the app store, it's like of a piece.
00:32:32
◼
►
It is what it is.
00:32:33
◼
►
It is a single kind of thing.
00:32:36
◼
►
It's not hardware, it's not software, it's not service, it's everything put together
00:32:39
◼
►
and that's what Apple does.
00:32:42
◼
►
On the other hand, when we look at the importance of smartphones, and this is where I think
00:32:48
◼
►
bringing Google into it even though it dilutes their argument a little bit is smart, is it
00:32:56
◼
►
calls the question of the importance of smartphones in world society and the fact that people
00:33:05
◼
►
are, it's the most important device anybody owns, everybody has one.
00:33:11
◼
►
And the access to everybody in the world who uses a smartphone is controlled by two American,
00:33:16
◼
►
by the way, companies, corporations.
00:33:19
◼
►
They have built a bridge and now they are manning the toll booth.
00:33:23
◼
►
They have the toll booth and they're going to charge you for it.
00:33:26
◼
►
And I know that this is the, is it a console or is it a general purpose computer argument?
00:33:31
◼
►
But I think it really does matter like as a society because I think that there's a strategy
00:33:39
◼
►
issue here, which is if you're Apple, we can get to this about like, what do you do if
00:33:42
◼
►
you're Apple?
00:33:43
◼
►
And I think the larger question is what do we think as a society about having Apple and
00:33:50
◼
►
Google have this level of power where essentially everything that flows through a smartphone
00:33:58
◼
►
is controlled and taxed by two for-profit corporations.
00:34:04
◼
►
And I find that troubling.
00:34:08
◼
►
And I know that it's a case where maybe Apple and Google are a victim of their own success.
00:34:14
◼
►
You've built something that's yours and you own it, but it's now so important that it's
00:34:18
◼
►
indispensable to the world.
00:34:20
◼
►
And as a result, it's not quite yours anymore.
00:34:23
◼
►
That's a really uncomfortable place to be, but that feels sort of like where we are right
00:34:30
◼
►
I also keep thinking, and I'm getting ahead of myself a little bit here, but I keep thinking
00:34:34
◼
►
about how it didn't have to be this way.
00:34:36
◼
►
And this goes back to something we said last week when we were talking about the Xbox streaming
00:34:40
◼
►
services, which is it didn't have to be this way, but Apple has this part of its culture
00:34:45
◼
►
and its personality that is very much the, "We almost died.
00:34:49
◼
►
It's the Steve Jobs.
00:34:50
◼
►
We almost died.
00:34:51
◼
►
We're never going to do that again.
00:34:53
◼
►
We're going to get our money.
00:34:54
◼
►
We're going to get it so that we can stay alive."
00:34:56
◼
►
And now that they're a giant and they control, they have so much money and they control one
00:35:01
◼
►
of the two ways that anybody can have access to a smartphone, they are those policies that
00:35:07
◼
►
were like, "I need the money.
00:35:08
◼
►
We need to stay alive," as well as the, "We need to please Wall Street by growing services
00:35:14
◼
►
That doesn't come off as well.
00:35:17
◼
►
It doesn't work as well because we're in a different context now, and it leads them to
00:35:21
◼
►
make decisions that are probably not in their long-term best interests.
00:35:27
◼
►
So that's the other thing I would say right now is, "Should Epic get what they want?"
00:35:30
◼
►
That was your question.
00:35:31
◼
►
It's like, well, not everything, but behind Epic's question is a fundamental thing about
00:35:41
◼
►
how Apple has decided to police and monetize and tariff its platforms.
00:35:52
◼
►
And I think that these are all symptoms of a larger problem.
00:35:58
◼
►
So should Epic get what they want?
00:36:00
◼
►
In part because Apple probably needs to do something to counteract the fact that there's
00:36:08
◼
►
another one of these every week now.
00:36:11
◼
►
What exactly they do, they've got some decisions to make.
00:36:15
◼
►
But in the end, we didn't have to get here, but here we are now.
00:36:21
◼
►
With every passing day, Apple is going to have to make an increasingly difficult decision
00:36:24
◼
►
about changing its policies or letting it ride and risking the -- and I'm not being
00:36:28
◼
►
overdramatic here -- the possibility that it will destroy Apple as we know it.
00:36:34
◼
►
I don't think it's overdramatic by any stretch of the imagination.
00:36:39
◼
►
Because you get a government involved, you get a regulator involved, you get a legislature
00:36:43
◼
►
in the US to pass a law that they think does one very specific thing.
00:36:49
◼
►
We've seen this time and again with technology legislation, right?
00:36:52
◼
►
The DMCA or so many of these different laws.
00:36:55
◼
►
And then two years pass and everybody's like, "Oh, did you know it would do this thing?"
00:37:00
◼
►
And the answer is maybe somebody knew somewhere, but like, no, the legislators didn't know,
00:37:05
◼
►
the president didn't know.
00:37:07
◼
►
And whether it's that or whether it's a regulatory, you know, a mandated breakup of a large company
00:37:14
◼
►
through antitrust, like there's so many different ways that once it gets in that world that
00:37:19
◼
►
you could tear apart Apple's business.
00:37:22
◼
►
Like Elizabeth Warren basically said when she was running for president that Apple shouldn't
00:37:26
◼
►
be allowed to run the app store.
00:37:28
◼
►
Like it should be removed from Apple.
00:37:30
◼
►
Like when I say the end of Apple as we know it, it's like literally imagine parts of Apple's
00:37:35
◼
►
business being removed from its purview.
00:37:38
◼
►
Like that could happen if you get the regulators and the legislators involved, which is why
00:37:43
◼
►
if you're Apple, I would think you have to look at that and say, "We have to do anything
00:37:48
◼
►
we can to prevent reaching that point."
00:37:51
◼
►
But then you look how they handled the books thing, which was a catastrophe for them because
00:37:55
◼
►
the book business didn't matter, but like they pressed that to the limit and they lost
00:37:59
◼
►
at every stage and they lost completely.
00:38:07
◼
►
I think there's a lot of time being spent on like a conversation of picking sides when
00:38:13
◼
►
it comes to this debate.
00:38:15
◼
►
Like I feel like it's a thing that I'm seeing old people talking about.
00:38:18
◼
►
And like, and I just think that it isn't about like Epic and Apple, which team are you on?
00:38:27
◼
►
Like, right.
00:38:28
◼
►
Because like I have said many times and my line stays the same.
00:38:33
◼
►
I think we need to see some unwinding of the app store a little.
00:38:38
◼
►
Something's got to give because the situation that we have found ourselves in right now
00:38:44
◼
►
is not good, right, where every week we're having another conversation about the fact
00:38:53
◼
►
that, "Oh, I don't know if I agree with what Apple's doing here."
00:38:57
◼
►
And I think that we continue to go round and around with this point.
00:39:03
◼
►
I kind of don't care which company is in the right or which is in the wrong.
00:39:07
◼
►
The situation has to change because ultimately the situation as it is right now is bad for
00:39:13
◼
►
Like, and an example of this, of like Epic has now created for themselves, which is people
00:39:19
◼
►
that are using a smartphone to play Fortnite, they're not going to get the new content,
00:39:25
◼
►
Now, this is a situation where like, well, it's frustrating if you're, if you enjoy that
00:39:30
◼
►
game, but this is because these two behemoths are like smashing against each other, like
00:39:35
◼
►
action figures, right?
00:39:36
◼
►
Being like just bashed against each other by a kid until one of them breaks.
00:39:41
◼
►
But I think at the moment, and I said, I will say this again and again, I think Apple has
00:39:46
◼
►
to break because I do not feel like that we are in the same situation as we were in when
00:39:52
◼
►
Apple launched all this stuff for multiple reasons, right?
00:39:56
◼
►
Like, yes, when Apple started the iPhone and started the app store in 2008, fine, you built
00:40:03
◼
►
it, you got to set the rules, people came.
00:40:07
◼
►
But where we are now is so different.
00:40:11
◼
►
If Apple had decided to not move into services, maybe we could have a different discussion,
00:40:17
◼
►
And still say like, no, they are still the arbiter of what they believe is right and
00:40:22
◼
►
But at this point, they are making many services and products that directly compete with the
00:40:27
◼
►
companies that they enforce rules on without in a lot of cases benefit, right?
00:40:34
◼
►
So like, let's imagine that Apple are still taking 30% from Epic for every transaction
00:40:41
◼
►
How much does Epic have to owe Apple for making their business, right?
00:40:48
◼
►
None, really.
00:40:50
◼
►
Because Fortnite became popular outside of smartphones.
00:40:53
◼
►
And then they created smartphone apps because it became so popular.
00:40:57
◼
►
So people wanted to play everywhere, right?
00:41:00
◼
►
So the original 30%, as it was kind of positioned, which is like, hey, it's like a department
00:41:06
◼
►
store and we're going to put your software on the shelves and people are going to find
00:41:10
◼
►
it and we're going to build your business.
00:41:12
◼
►
Everyone knows we're not in that world anymore, but the rate never changed.
00:41:16
◼
►
It's still 30%.
00:41:17
◼
►
I think the question becomes for, and this is true for Basecamp and for Microsoft and
00:41:23
◼
►
for Epic, which is what value accrues to the iPhone by your being there and what value
00:41:32
◼
►
does your business accrue by being on the iPhone?
00:41:37
◼
►
And that, I think that is the core of Apple's maybe disparity with most other non-Apple
00:41:47
◼
►
observers about it.
00:41:48
◼
►
They think that everyone's business is made better because they make the iPhone.
00:41:52
◼
►
Yeah, they, Apple, I think Apple, and this goes back to that kind of Steve Jobs cultural
00:41:58
◼
►
I think Apple doesn't consider the trade of all of these apps make our phone better and
00:42:08
◼
►
therefore people buy our phone, which has huge margins and we make billions of dollars
00:42:12
◼
►
on and that's a fair transaction.
00:42:15
◼
►
Instead, Apple's like, oh, that's not enough money.
00:42:17
◼
►
We don't make enough money by selling iPhone hardware, the most profitable and successful
00:42:21
◼
►
product in the last 30 years, right?
00:42:25
◼
►
That's not enough.
00:42:26
◼
►
We also want all the money that's on it or 30% of all the money that's on it.
00:42:30
◼
►
That's what we want.
00:42:31
◼
►
And they get offended when somebody like Basecamp builds their business using a free iPhone
00:42:37
◼
►
app and not giving Apple any money.
00:42:39
◼
►
And it's like, okay, but you sell iPhones that make a fortune and Basecamp being on
00:42:44
◼
►
the iPhone helps the iPhone.
00:42:45
◼
►
There's a very strong argument to be made there, but Apple either can't see it or won't
00:42:50
◼
►
see it or part of Apple doesn't want to see it.
00:42:53
◼
►
And I think that that's the big challenge is even if you admit that there's this balance,
00:43:02
◼
►
And that should be a negotiation, right?
00:43:05
◼
►
That should be a negotiation between Epic and Apple or Microsoft and Apple or Basecamp
00:43:10
◼
►
and Apple, which is how do we make a relationship here where we are giving you your due for
00:43:16
◼
►
providing a payment platform that's super easy and a software platform that gives us
00:43:22
◼
►
access to all these users, but that allows us to run our business because we built our
00:43:28
◼
►
business and these are our customers and not really your customers, or at least they're
00:43:32
◼
►
both of our customers.
00:43:34
◼
►
And I keep coming back to the fact that I think Apple looks at it and says, "No, our
00:43:41
◼
►
policy is the policy."
00:43:43
◼
►
And that's the thing, right?
00:43:44
◼
►
Is that there's no alternative, we set the policy and that's it.
00:43:49
◼
►
That's Apple's attitude.
00:43:50
◼
►
I just really do hate this console computer argument discussion thing.
00:43:56
◼
►
I actually think it's very important to make it because it's a discussion of what do you
00:43:59
◼
►
want a smartphone to be?
00:44:01
◼
►
Do you want the smartphone to be considered a completely locked down system that is completely
00:44:06
◼
►
controlled because that's what consoles are?
00:44:08
◼
►
Or do you want it to be a PC that's completely open?
00:44:10
◼
►
And right now the debate is, and the app stores make it kind of like, "Eh, it's a little bit
00:44:17
◼
►
And Epic's saying, "No, a smartphone should be like a PC."
00:44:21
◼
►
And Apple's essentially saying, "No, it's a console."
00:44:24
◼
►
And the reason I find it useful is not even from this specific argument, but I think from
00:44:28
◼
►
that when we look back at what do we want, how important is the smartphone?
00:44:33
◼
►
If we stop talking about this particular fight and say, "How do we want the world to work?
00:44:37
◼
►
What do we want our governments to do?
00:44:39
◼
►
Our government regulators that are supposed to be protecting us as consumers from these
00:44:43
◼
►
big corporations and creating a market that is free to have competition?"
00:44:53
◼
►
Do we want the smartphone to be treated like a console by all the rules?
00:44:57
◼
►
Or do we want it to be treated like a PC by all the rules?
00:45:02
◼
►
And that's the only way for me that I think it's valuable is not to say, "Well, is it
00:45:08
◼
►
or isn't it," but to say, "Do we want this to change?
00:45:14
◼
►
Do we want our governments to say, 'You know, the smartphone is so important that you can't
00:45:18
◼
►
treat it like a game console.'"
00:45:20
◼
►
Because the alternative—and I'm actually okay with this, I'm actually okay with this,
00:45:24
◼
►
but we all have to be prepared—the alternative, one of them anyway, is to say, "You know
00:45:30
◼
►
Epic is right, and nobody can have a closed platform."
00:45:34
◼
►
And there are a lot of ramifications to that, but that would be a consistent argument, right?
00:45:38
◼
►
Which would be, Microsoft and Sony and Nintendo, you also have to open up your platforms if
00:45:44
◼
►
Apple and Google have to do it.
00:45:46
◼
►
And that could happen.
00:45:48
◼
►
It probably won't, but it certainly could.
00:45:51
◼
►
Yeah, you see, it's just—so like, the issue that I have with the complaint is like, with
00:45:58
◼
►
this argument, is like, because Apple treats the iPhone like a console, therefore, it is
00:46:07
◼
►
one, and all other games consoles should be treated just like the iPhone.
00:46:12
◼
►
And I don't like that logic, because it doesn't make any sense to me.
00:46:18
◼
►
The iPhone, the smartphone, too important, too prevalent in our lives, right?
00:46:25
◼
►
When I start getting my Nintendo Switch out on the train, and communicating with my family,
00:46:32
◼
►
doing my work on it, we can then maybe come back to this discussion.
00:46:36
◼
►
But like, I'm not arguing that the Apple TV should be opened up, right?
00:46:43
◼
►
Like, that's fine.
00:46:45
◼
►
But devices, like iOS devices, iPadOS devices, these are general purpose computers.
00:46:52
◼
►
They just are, right?
00:46:53
◼
►
Like everything that people do, that the average person does on a Mac or a PC, they are doing
00:47:00
◼
►
on these devices.
00:47:03
◼
►
If Apple decided that they wanted to just allow you to install Mac apps from the Mac
00:47:09
◼
►
App Store, and said that's how we want to run this now, we wouldn't accept that, because
00:47:15
◼
►
we would say, these devices, this is where I get my work done, I should be able to choose.
00:47:21
◼
►
Just because something has been set that way, doesn't mean that it is the way it should
00:47:30
◼
►
And I just have this real problem with this idea of like, oh, Apple treated this way,
00:47:35
◼
►
so it has to be this way, and games consoles are exactly the same because they're also
00:47:41
◼
►
closed platforms.
00:47:43
◼
►
I agree with you, I'm just saying that I find it, so you don't like it because you don't
00:47:46
◼
►
like the argument that the iPhone is a console.
00:47:49
◼
►
That's not what I'm saying.
00:47:50
◼
►
I'm saying there's consoles and there's general purpose computers, and what do we want the
00:47:55
◼
►
smartphone to be?
00:47:56
◼
►
I know, I know you're not saying it.
00:47:58
◼
►
We are closer in our thinking here.
00:48:00
◼
►
Yeah, but I get your frustration.
00:48:02
◼
►
But you know, I want to talk, before we wrap this up, I want to talk about what Apple could
00:48:11
◼
►
do, because I think that's the, for me, I hear a lot of people are like, oh, I'm here
00:48:17
◼
►
for the drama, I'm getting my popcorn ready and all that, it's like, oh, I can't, I don't
00:48:22
◼
►
feel that excited about it, because it's going to be a lot of endless, we're, this is, yeah,
00:48:27
◼
►
we're going to have to live with this for years and it's going to be kind of boring
00:48:30
◼
►
and also annoying, but it's super important.
00:48:32
◼
►
But I am fascinated by the idea of what will Apple do to respond to this, because they
00:48:42
◼
►
have some very specific paths.
00:48:46
◼
►
And I'm really curious, and I'd like to know what you think they're going to do, because
00:48:49
◼
►
it seems to me that Apple's options are to make a policy change, right?
00:48:59
◼
►
They could do that.
00:49:00
◼
►
That's the, that's like the last thing they could do.
00:49:02
◼
►
They could let it ride and just fight this and see what happens.
00:49:08
◼
►
But hanging over all of it is this possibility that they will become, this will become an
00:49:13
◼
►
important cause and that an EU regulator or an American government is going to make their
00:49:22
◼
►
business forcibly make their business change.
00:49:26
◼
►
And that's the, that's the huge risk that at least I see in all of this.
00:49:30
◼
►
So I think that's the question is does Apple just say, look, it is what it is, our rules
00:49:36
◼
►
are our rules, we choose to make them and now you must follow them or get out, period.
00:49:41
◼
►
And they fight it on that level.
00:49:44
◼
►
Or do they find some way to make a change that they don't want to make because it'll
00:49:52
◼
►
stave off a bigger change forced upon them from the outside?
00:49:57
◼
►
I think like logically you would, can only come to the conclusion that they will make
00:50:06
◼
►
some kind of policy change, right?
00:50:08
◼
►
Because that just seems like the very clear logical thing to do, that you do something
00:50:13
◼
►
to try and take the heat off.
00:50:16
◼
►
That seems logical.
00:50:17
◼
►
And if you're inside of Apple, in theory, nobody knows how hot that heat is more than
00:50:22
◼
►
them, because they must be aware of it.
00:50:25
◼
►
But the problem that I have with that argument or that kind of thought process is every public
00:50:31
◼
►
statement Apple has made shows that they don't know this.
00:50:36
◼
►
And that's what I find so weird about it because they are choosing to make these public statements.
00:50:42
◼
►
They don't have to say what they're saying, where they keep talking about the fact that
00:50:47
◼
►
like, oh, poor us, everyone's making money on our backs and we never asked for any of
00:50:52
◼
►
it until they needed to charge for it.
00:50:55
◼
►
They keep making this argument.
00:50:57
◼
►
And I feel like you surely know, right?
00:51:01
◼
►
You must know and you're just saying this.
00:51:04
◼
►
I feel like I can't believe any other route here because that would be really wild for
00:51:12
◼
►
like if you genuinely believe this and you're not aware of the risk that falls that could
00:51:18
◼
►
fall upon you because if they don't make a policy change and by policy change, meaning
00:51:23
◼
►
right, like they change how people can pay for stuff on the app store.
00:51:28
◼
►
Someone's going to come in and make them do it.
00:51:31
◼
►
And there are ways.
00:51:32
◼
►
Also, here's the thing, because it could be seen as that we're arguing the same thing,
00:51:38
◼
►
Like option A is option B and it's not.
00:51:40
◼
►
And the reason it's not is because being told by an outsider, whether it's a judge or a
00:51:44
◼
►
regulator or a legislator, legislature to change your business in a certain way is way worse
00:51:55
◼
►
than you get to write your own mitigation.
00:51:59
◼
►
And because it's the difference between somebody saying, okay, Apple, you have to allow all
00:52:07
◼
►
outside payment systems now and anybody can use whatever they want and you can still offer
00:52:10
◼
►
an outside payment system, but anybody else can do whatever they want.
00:52:15
◼
►
And Apple saying, good news, everybody.
00:52:18
◼
►
We're changing some of our payment policies in the app store.
00:52:21
◼
►
And then you get to set all these things.
00:52:22
◼
►
So you can see like you can use a different system, but it has to follow this rule or
00:52:28
◼
►
it'll get rejected.
00:52:29
◼
►
You can only do it if you're a company that has been in the app store a certain amount
00:52:32
◼
►
of time or has a certain amount of revenue passing through the in-app purchase system.
00:52:37
◼
►
If you come up with a mitigation yourself, you can have it favor you if you're Apple.
00:52:42
◼
►
And that's why you wanna do it now and stave off the rest of this.
00:52:48
◼
►
You wanna do something that makes Epic drop their lawsuit 'cause Epic gets more money
00:52:53
◼
►
and that's what Epic really cares about.
00:52:56
◼
►
And yet still gives Apple control that they might lose if they are forced to do it by
00:53:02
◼
►
a court or by a government of some sort.
00:53:04
◼
►
So that to me is they need to get past though.
00:53:09
◼
►
And what you said, Myke is exactly right, which is the books thing.
00:53:12
◼
►
I keep coming back to the books thing, but the books thing, the Samsung thing, the Qualcomm
00:53:16
◼
►
thing, honestly, we've seen time and again that there are certain things that Apple just
00:53:21
◼
►
does not let go of.
00:53:23
◼
►
And it doesn't always work out for them.
00:53:26
◼
►
So, but this one I think is so potentially catastrophic that I think at some point they're
00:53:30
◼
►
just gonna have to let it go.
00:53:31
◼
►
And the funny thing is that by doing it, they can create an environment that one is better
00:53:35
◼
►
for consumers and that two doesn't preclude them from making a lot of money on the app
00:53:42
◼
►
That's the thing that really gets me is the in-app purchase system that Apple provides
00:53:45
◼
►
is super convenient.
00:53:47
◼
►
And I would like them to continue to compete on making it as easy and frictionless as possible
00:53:54
◼
►
and as seamless as possible, because I do believe Apple can make that product so convenient
00:53:58
◼
►
that most people are happy to give Apple 30% or maybe 20% or whatever, because they'll
00:54:02
◼
►
have to compete rather than using some manual system that is less friendly, especially if
00:54:09
◼
►
Apple mandates that that's how you do it.
00:54:12
◼
►
Apple mandates that you have to go to a webpage and enter in a credit card number and you
00:54:15
◼
►
can't see, like they could make all sorts of restrictions to make it less.
00:54:19
◼
►
And they probably would if they could.
00:54:21
◼
►
They could make it so that they have an advantage because that's the story of Apple basically
00:54:27
◼
►
in a nutshell.
00:54:28
◼
►
So I feel like that is the smart thing to do and that they could still make a lot of
00:54:33
◼
►
money and it would be better for consumers.
00:54:37
◼
►
But there are times in my darker times, I remind myself that it's kind of amazing that
00:54:42
◼
►
Apple didn't try to take 30% of all purchases in the app store, including like my Amazon
00:54:46
◼
►
orders for like physical goods.
00:54:49
◼
►
At least they drew the line at physical goods.
00:54:52
◼
►
But it would be very Apple to say, no, we want 30% of everything.
00:54:55
◼
►
At least they chose not to do that.
00:54:56
◼
►
But they're going to need to take, I think they're going to need to take a step back.
00:54:59
◼
►
I think that's the thing that they're going to have to sacrifice is they're going to have
00:55:02
◼
►
to sacrifice mandating that all purchases happen through Apple's payment system.
00:55:09
◼
►
And there are things they could do to mitigate it.
00:55:11
◼
►
Like I think we talked about this last week, but like sign in with Apple and Apple pay.
00:55:14
◼
►
You can make it so that it's super easy to pay and you could even mandate if you're Apple,
00:55:20
◼
►
you could say, okay, you can have an outside account that pays for this, but you have to
00:55:25
◼
►
support sign in with Apple.
00:55:26
◼
►
It's like, okay, we'll do that.
00:55:30
◼
►
Like, and they could grease the skids in a lot of other ways.
00:55:32
◼
►
So I don't know.
00:55:34
◼
►
Not only do I think that that's what Apple should do strategically because the risk of
00:55:38
◼
►
having the government intervene is catastrophic and you just can't, you can't do that.
00:55:44
◼
►
And so you do have to kind of give Epic at least some of what they want, which is money
00:55:47
◼
►
because that's really what they want.
00:55:49
◼
►
And, and, and that's what I think they should do.
00:55:53
◼
►
And honestly, that's what I would like to see as a consumer.
00:55:58
◼
►
What would I like to see?
00:55:59
◼
►
Not what's the Apple, right?
00:56:00
◼
►
Apple strategy is I want the customer experience to be better as a Comixology user.
00:56:06
◼
►
Like it's terrible.
00:56:08
◼
►
And as a Kindle user, it's terrible that you have to go outside the store or go outside
00:56:13
◼
►
the app in order to buy things.
00:56:17
◼
►
It is a user hostile behavior.
00:56:18
◼
►
And it's there because Apple has a rule that makes it happen.
00:56:21
◼
►
And there's no way for them to offer an app purchase because they will lose their margins
00:56:26
◼
►
are so thin already.
00:56:28
◼
►
They will, they will make so little money that it will not be worth it for them to do
00:56:33
◼
►
So they don't do it.
00:56:34
◼
►
That's why they don't do it.
00:56:35
◼
►
So I want it as a consumer too.
00:56:37
◼
►
I think it will benefit Apple because Apple will have to compete, which means Apple's
00:56:40
◼
►
work will be better.
00:56:42
◼
►
And that benefits me as a consumer.
00:56:44
◼
►
And there are alternatives which benefits me as a consumer.
00:56:46
◼
►
So from a personal perspective, I want Apple to do this, but also as somebody observing
00:56:50
◼
►
this and observing Apple's business, I think they have to have to find a way and maybe
00:56:57
◼
►
they have to wait a little bit and make it seem like they've, you know, so that they
00:57:00
◼
►
don't seem like they've relented immediately, but they got to get this story out of the
00:57:06
◼
►
And I think they're going to have to make policy decisions and changes in order to get
00:57:11
◼
►
One last thing that I would hope could come from this is like, by and large, I agree with
00:57:18
◼
►
what you were saying about where they could do it is you kind of have to set some limits
00:57:21
◼
►
somewhere, right?
00:57:22
◼
►
Like you can't have 20,000 payment systems, right?
00:57:25
◼
►
Like they shouldn't do that.
00:57:27
◼
►
But my hope would be that you would get all the large companies doing it, however they
00:57:31
◼
►
want to do it.
00:57:32
◼
►
Then you have a company like Stripe come in and offer a service to third party developers.
00:57:38
◼
►
Like that's kind of what I would hope to see, right?
00:57:41
◼
►
That like a third party could come in and be like, all right, we have worked with Apple
00:57:47
◼
►
and worked out this deal and we will compete with Apple.
00:57:50
◼
►
This is the rate we'll give you.
00:57:52
◼
►
You know, like it's 7%, right?
00:57:55
◼
►
Or whatever, you know?
00:57:57
◼
►
That's what I hope we would see out of this.
00:57:59
◼
►
Like as a user, I don't want to have to sign up for a million different things, but I also
00:58:06
◼
►
don't, I no longer want to be forced to just using one.
00:58:10
◼
►
I would have no problem just using one if everyone accepted it, but they won't and they
00:58:14
◼
►
shouldn't have to.
00:58:16
◼
►
Because, you know, like in the same way that like I would also have no problem if Apple
00:58:20
◼
►
were like, all right, we're going to set some kind of tiering system on the cut now.
00:58:22
◼
►
You've got this many users, it costs this much.
00:58:25
◼
►
This many users, it costs this much.
00:58:27
◼
►
Like I would also in theory be happy with that as long as like people were paid correctly.
00:58:33
◼
►
I just, you know, like it was ultimately at this point, Apple was a very different company
00:58:39
◼
►
and I am very uncomfortable with them telling other big companies or companies of any size,
00:58:45
◼
►
this is how you should run your business.
00:58:47
◼
►
We're a big bully and that's that.
00:58:50
◼
►
And so if you would think from this conversation that I'm siding with Epic, really for me, what
00:58:56
◼
►
it is is I am pleased Epic's doing this because they are one of the only companies that can.
00:59:03
◼
►
And someone had to start this ball rolling at this kind of level.
00:59:07
◼
►
They can afford to, right?
00:59:09
◼
►
Because they can walk away from the app store if they have to, because they have so much
00:59:11
◼
►
of their revenue coming from other places.
00:59:14
◼
►
And I am, like I said, I'm not a fan of theirs, but you know, are there complaints?
00:59:20
◼
►
Do their complaints have some validity?
00:59:22
◼
►
Yes, they do.
00:59:23
◼
►
And does it have the possibility that it will force Apple to make some changes that will
00:59:26
◼
►
make the iPhone less consumer hostile?
00:59:30
◼
►
Yes, and less hospital for developers, yes.
00:59:34
◼
►
And so I would say that they're a useful foil, even though reading their lawsuit made my
00:59:40
◼
►
eyes roll back in my head.
00:59:42
◼
►
Some of the stuff they asked for is so ridiculous, but I think that it's piling on Apple at a
00:59:48
◼
►
time when Apple is showing a weakness and that people are waking up to the amount of
00:59:53
◼
►
power that Apple and Google have in terms of the control of app stores, meaning control
00:59:57
◼
►
of all smartphones in the world, or most of the world.
01:00:03
◼
►
Breaking news, breaking news, Myke, this just in.
01:00:05
◼
►
This might be the biggest breaking news in the show we've ever done related to a topic
01:00:10
◼
►
that we've just got done talking about.
01:00:12
◼
►
Yeah, this news broke after we recorded the show.
01:00:17
◼
►
But we used a time machine to come back to this point in the show to tell you Apple,
01:00:20
◼
►
according to Epic, has removed Fortnite from the app store, we knew that, and has informed
01:00:24
◼
►
Epic that on Friday, August 28th, Apple will terminate their developer accounts and cut
01:00:29
◼
►
Epic off from iOS and Mac development tools.
01:00:31
◼
►
In other words, this is the nuclear option.
01:00:35
◼
►
This is the third option that if Epic doesn't back off of what it's done in its app, it
01:00:41
◼
►
will be presumably, I mean, the if isn't even in this statement, but presumably they will
01:00:50
◼
►
be kicked off, their certificate will be invalidated, and I think that means that on all devices
01:00:56
◼
►
that have Fortnite, it will stop working at that point.
01:00:59
◼
►
I believe that's the case.
01:01:00
◼
►
See, this is the problem with not, as of right now, having a statement from Apple.
01:01:07
◼
►
What seems to have happened is Apple have contacted Epic, have told them, and then now
01:01:13
◼
►
Epic has added this to their court filing, and then also published it publicly.
01:01:21
◼
►
But the expectation is this will be like what happened when the certificates were removed.
01:01:28
◼
►
Remember that thing with Facebook?
01:01:29
◼
►
I don't think they ever took Facebook out of the app store, though, did they?
01:01:33
◼
►
That's a whole different thing.
01:01:35
◼
►
This might be a first time that something like this would have happened.
01:01:42
◼
►
Apple will probably, after we finish recording this, will probably come up with some sort
01:01:45
◼
►
of revision with their side of the story where they say that the issue is that this in-app
01:01:51
◼
►
purchase system that Epic put in is still active on people's devices, and if they deactivate
01:01:56
◼
►
it, they can stay in the store, but if they insist on keeping it active, they're an active
01:02:00
◼
►
violation and they're charging people outside of, you know, because that can't go on forever,
01:02:06
◼
►
They can't just like, well, if everybody who's already got it just keeps on paying, it keeps
01:02:10
◼
►
So that was part of Epic's plan where, you know, I would assume that they thought they
01:02:15
◼
►
would probably be good, and they were just like, oh, we'll just keep making money, like
01:02:20
◼
►
no one else can download the app, but hey, we're making 20% more because, you know, we're
01:02:26
◼
►
not having to give them a cut.
01:02:29
◼
►
So this is interesting, and they actually, Epic throws in that the Unreal Engine that
01:02:34
◼
►
they offered to third-party developers, by cutting off their developer account, they
01:02:39
◼
►
cut off access to their development tools, including the ability to create the Unreal
01:02:44
◼
►
So, you know, and it's a filing, they're asking for a temporary restraining order and basically
01:02:47
◼
►
asking a judge to say, to order Apple to keep Fortnite in the App Store or at least in the
01:02:56
◼
►
developer certificate valid so that that doesn't get removed and that their access to developer
01:03:00
◼
►
tools doesn't get invalidated.
01:03:02
◼
►
I wonder if they figured this would happen, though.
01:03:08
◼
►
They had to think that it was a possibility, right?
01:03:12
◼
►
You'd be really silly not to consider that because like everybody knows that Apple has
01:03:17
◼
►
the ability to not only do this, but to like yank apps from a device.
01:03:24
◼
►
Like, they have a kill switch, like they can do it.
01:03:28
◼
►
Again, it's like it's not completely sure as of right now if that's what will happen.
01:03:34
◼
►
Like if people will lose the ability to play the game, we don't know that to be the case.
01:03:43
◼
►
I mean, given, we don't know for sure, given what we said earlier on in this segment, which
01:03:49
◼
►
is that this is a calculated move by Epic, I can't believe that this takes them by surprise
01:03:55
◼
►
They must have known this was at the very least an option for Apple to do this.
01:04:01
◼
►
And so I would think that they would have gamed through everything they did, including
01:04:05
◼
►
asking for the restraining order about this.
01:04:08
◼
►
But it is a moment of Epic being like, you know, they're retaliating against us for filing
01:04:14
◼
►
a lawsuit against them.
01:04:15
◼
►
But you know, the counter argument is they're in violation of all the policies.
01:04:18
◼
►
This is no different.
01:04:19
◼
►
This is just them being in violation of policies.
01:04:22
◼
►
And Apple, does Apple not reserve the right to terminate the developer account of anyone
01:04:25
◼
►
who violates Apple's policies?
01:04:27
◼
►
Not just that they have violated them.
01:04:29
◼
►
They knowingly did it.
01:04:31
◼
►
Yes, indeed.
01:04:32
◼
►
Like the plan was to break the rules so Apple would kick them off the store, right?
01:04:39
◼
►
Because then if they got kicked off the store, the rest of the pieces got to be played.
01:04:44
◼
►
Now maybe, I mean, I can imagine, I can imagine a company like Epic being like, yeah, but
01:04:52
◼
►
they wouldn't do that though.
01:04:55
◼
►
Like you play it out, but you'd be like, oh, they wouldn't be that silly to take us, like
01:04:59
◼
►
to completely stop people from being able to.
01:05:03
◼
►
This is very confusing.
01:05:04
◼
►
Like I do want to know more, like I want to know what the actual ramifications of this
01:05:09
◼
►
are, but it does seem like Epic are concerned about it, right?
01:05:14
◼
►
Yeah, I got to think this breaks the, this revokes the certificate and breaks the app,
01:05:19
◼
►
but it may or may not.
01:05:21
◼
►
Also something we didn't mention, which is that Tim Sweeney of Epic in the last day has
01:05:26
◼
►
also kind of gone off on a rant about Apple's App Store ads practice, which has never been
01:05:31
◼
►
my favorite.
01:05:32
◼
►
I always feel that that's Apple double dipping where they take money from developers and
01:05:35
◼
►
then they make the developers then spend money on AdWords for their apps.
01:05:40
◼
►
But he, you know, he went off on that too, the idea that if you search for Netflix in
01:05:44
◼
►
the App Store, TikTok is the first hit because they are paying for an ad there.
01:05:49
◼
►
So this is a, you know, this is a full frontal assault, but as we said earlier, I also think
01:05:54
◼
►
that it's take all the shots you can and then hope that it shakes out a result that is desired.
01:06:00
◼
►
So seeing people say that like, uh, with code signing and notarization on the Mac, this
01:06:07
◼
►
would shut down Epic's games on the Mac from working.
01:06:14
◼
►
So if that's the case, well, that's interesting.
01:06:17
◼
►
It would probably also remove them from people's iPhones and iPads.
01:06:21
◼
►
Yeah, I mean, you could install a version that was not, uh, notarized and, uh, go through
01:06:27
◼
►
the process of changing your security settings, but it would be a real inconvenience.
01:06:31
◼
►
And that's on the Mac though, right?
01:06:32
◼
►
Cause the Mac has that other option.
01:06:36
◼
►
My assumption is here, I think we can assume here that this is going to cause significant
01:06:41
◼
►
I do wonder if this has ramifications for those who use unreal.
01:06:50
◼
►
I don't know about that.
01:06:51
◼
►
It's I mean, what they say is that it's because they have, they need Apple's development tools
01:06:55
◼
►
to make it available, but, um, whether that's technically, you know, who knows, I don't
01:07:01
◼
►
know about how much of that is, is a kind of hysteria for making their legal argument
01:07:06
◼
►
for a restraining order versus an actual technical problem without a workaround.
01:07:10
◼
►
I guess the thing I say that I find funny about this is like during what we just recorded,
01:07:14
◼
►
we're kind of like, we'll now see where it goes from here.
01:07:18
◼
►
I don't think I expected it to go to this level so fast.
01:07:22
◼
►
I was kind of expecting there to be a little bit of a wait before another move, but Apple
01:07:28
◼
►
Apple's played a move now.
01:07:30
◼
►
Um, I guess if this does cause issues with unreal, this will look bad on Apple.
01:07:37
◼
►
I'm naturally assuming that would not be the case because I believe there are apps on Apple
01:07:41
◼
►
arcade that are made using unreal.
01:07:44
◼
►
So I can't imagine this is going to cause problems for third parties because otherwise
01:07:50
◼
►
that is a big shot in Apple's own foot because now you're the collateral damage that you
01:07:56
◼
►
are causing with this move is maybe more than they would actually want to do.
01:08:02
◼
►
It feels more like a long, long term thing, right?
01:08:04
◼
►
Like, well, we can't make this available in the longterm if I don't have access to the
01:08:07
◼
►
tools, not that it's going to break those apps immediately.
01:08:11
◼
►
It would mean that Epic would not be able to continue creating revised versions of the
01:08:18
◼
►
unreal engine because Epic as a company no longer has access to developer tools.
01:08:24
◼
►
So, uh, yeah.
01:08:27
◼
►
Well, Apple's not playing around.
01:08:30
◼
►
Uh, I didn't expect this to be their first move.
01:08:34
◼
►
Um, I was expecting maybe for them to talk a little bit more publicly about it than they
01:08:40
◼
►
have, you know, like maybe they would write a letter or something, you know, I wasn't
01:08:45
◼
►
expecting, um, what I'm seeing other people refer to as like thermonuclear war on Epic,
01:08:52
◼
►
but this is the big gun that Apple has to play in this fight.
01:08:57
◼
►
It's like, fine, you're done.
01:08:59
◼
►
And that I would say maybe a little too much, a little too soon, I think, but this is their
01:09:08
◼
►
card to play.
01:09:10
◼
►
Well, we'll see what happens next.
01:09:12
◼
►
But uh, you know, who knows?
01:09:14
◼
►
Seven days from now, lots can change.
01:09:16
◼
►
So I've got another hour before I put the episode up.
01:09:19
◼
►
So who knows?
01:09:20
◼
►
Myke, this just in this.
01:09:24
◼
►
There's nothing more for now.
01:09:28
◼
►
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You can give a pair when you buy a pair and get 20% off your first purchase at Bumba's.com/upgrade.
01:10:45
◼
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That's B-O-M-B-A-S.com/upgrade for 20% off your first purchase.
01:10:51
◼
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Go there right now, get yourself some wonderfully comfortable socks and give a pair to someone
01:10:57
◼
►
That URL one more time is Bumba's.com/upgrade.
01:11:00
◼
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Thanks to Bumba's for their support of this show and all of Relay FM.
01:11:06
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We did it Myke.
01:11:08
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We didn't disagree as much as you feared I think.
01:11:11
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I kind of pulled my thoughts back a little bit because you know, I think Federico will
01:11:18
◼
►
side with me a little bit more with how I completely feel about this.
01:11:22
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►
So maybe, I don't know if we're going to talk about it unconnected this week, but we'll
01:11:27
◼
►
All right, let's talk about Apple One.
01:11:30
◼
►
Apple's finally getting ready to launch a services bundle.
01:11:34
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►
We're pulling from a report here from a friend, literal actual real friend of the show, Mark
01:11:42
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►
Someone I can actually say is a friend of the show because we have Mark on the show
01:11:45
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►
not too long ago.
01:11:47
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►
So this is planning to launch alongside the next iPhone, so probably in October.
01:11:51
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►
There's not going to be any reason to do this other than they want to just show it off whenever
01:11:54
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►
they show off the iPhone, right?
01:11:56
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Get the most eyes on it.
01:11:58
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There's going to be a series of options available under the name Apple One, which is kind of
01:12:02
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funny if you think about it, right?
01:12:03
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►
It's called Apple One, but there's five tiers.
01:12:07
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►
It's like, that's not one.
01:12:09
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Anyway, the basic package will include Apple Music and TV Plus.
01:12:14
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There'll be a more expensive option that includes Arcade, another one that adds News Plus, and
01:12:19
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then a final tier to include iCloud storage.
01:12:23
◼
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If this is correct, there's a lot of options, but the obvious idea here is it will cost
01:12:30
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you less if you bundle them up.
01:12:32
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There's an assumed savings of somewhere between two to five dollars a month, depending on
01:12:38
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►
whatever bundle you end up going for.
01:12:42
◼
►
I really hope that I don't have to get News Plus to get iCloud storage.
01:12:46
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►
Like, I just don't want that.
01:12:49
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►
I'm not sure it'll make sense.
01:12:51
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►
I'm not sure it'll make sense if it works like that.
01:12:55
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►
Gruber had his line, which is like, how does this make any sense?
01:13:00
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►
How is this less complicated than anything else?
01:13:06
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►
It strikes me as being kind of like very small discounts for various collections of features.
01:13:13
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►
It's not simple.
01:13:15
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►
The way it's described here, it's not simple.
01:13:17
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►
It's complicated and weird, and you're right.
01:13:18
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►
It's not one of anything.
01:13:24
◼
►
The only way I can imagine this making sense is if the actual implementation of it is kind
01:13:32
◼
►
of different, where it's like you start off with Apple Music and Apple TV Plus, and then
01:13:36
◼
►
it's a dollar more to add any of them.
01:13:40
◼
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That would make...
01:13:42
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►
At least I could understand that one, rather than saying there are five tiers and you pick
01:13:48
◼
►
your tier, because that's too much.
01:13:51
◼
►
Really, I think the thing that we've assumed, and it should always be the case here, is
01:13:56
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►
they have one bundle, it costs one amount of money, and it gets you everything.
01:14:00
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►
That's how I've always imagined a bundle from Apple.
01:14:05
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►
That's what it is.
01:14:06
◼
►
It's the all-in on the ecosystem bundle, which saves you a little bit of money if you get
01:14:11
◼
►
everything, and then you don't care if you get News Plus.
01:14:14
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►
Because it's part of the bundle.
01:14:16
◼
►
And it saves you money because you already have the iCloud storage and all that.
01:14:19
◼
►
And also the iCloud storage at the final tier is amazing.
01:14:22
◼
►
Nobody can back up their iPhones.
01:14:24
◼
►
Why is that the final tier?
01:14:27
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►
Nobody has enough storage space to back up their iPhones with the free storage space.
01:14:31
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►
Why would you not throw that in?
01:14:32
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Put it in way earlier in this pricing structure.
01:14:36
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Or make it part of the initial thing to get people in the door.
01:14:40
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►
I'm reluctant to pick over this too much because it may not be the actual thing, but Mark's
01:14:44
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sources generally are pretty good, and this seems to be what they're talking about now.
01:14:47
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►
But yeah, I look at this and I think this is super disappointing and is going to be
01:14:52
◼
►
And as somebody who is paying for the Disney bundle, I just actually went through this
01:14:55
◼
►
where I bought Disney Plus and I had a Hulu subscription.
01:15:00
◼
►
And then because I had those two things, it actually was very, very, very cheap to add
01:15:04
◼
►
in ESPN Plus and get the big Disney bundle.
01:15:08
◼
►
Except the way I'm being charged doesn't make any sense.
01:15:10
◼
►
And I think I'm being overcharged.
01:15:11
◼
►
And I actually had to spend time in a chat window with a support person last week because
01:15:16
◼
►
Hulu is still charging me this monthly fee that looks way too big.
01:15:19
◼
►
And I paid for years of Disney in advance.
01:15:22
◼
►
And then I've got this little tiny monthly thing that I'm being charged for the bundle
01:15:26
◼
►
and it doesn't add up.
01:15:27
◼
►
And it struck me while I was doing this that bundles are really complicated because you've
01:15:32
◼
►
got existing customers with existing pricing, existing plans.
01:15:36
◼
►
You've got three different products.
01:15:37
◼
►
You've got, you know, Hulu has a couple of different tiers.
01:15:41
◼
►
So there's that too, which at least Apple doesn't have here.
01:15:43
◼
►
But like bundles, bundles get really complicated really fast and it becomes super unfriendly
01:15:49
◼
►
to a lot of people.
01:15:52
◼
►
And Mark's report about this bundle doesn't sound like it's anything but kind of complicated
01:15:59
◼
►
and not particularly exciting.
01:16:02
◼
►
I understand the issue and the difficulties in trying to create bundles.
01:16:09
◼
►
Like I run a business that has membership options and bundles can be really hard and
01:16:17
◼
►
adds many complexities.
01:16:20
◼
►
But at the same time, all this stuff is coming from Apple.
01:16:25
◼
►
And you know what?
01:16:26
◼
►
You're a big enough company and you really can rest on the making up in volume thing,
01:16:32
◼
►
was largest company, et cetera, et cetera.
01:16:36
◼
►
A later version, this is this point, this drives me bananas.
01:16:40
◼
►
This is exactly part of the problem I have with Apple leading back to the previous discussion
01:16:44
◼
►
A later version of iOS 14 will include the ability for your device to suggest bundles
01:16:48
◼
►
to you based on the services you already subscribed to.
01:16:51
◼
►
Oh, I'm sure.
01:16:53
◼
►
I have no doubt.
01:16:55
◼
►
More upselling of Apple products and services within the iOS user interface.
01:17:02
◼
►
Yeah, of course it will.
01:17:04
◼
►
And you know what?
01:17:05
◼
►
I bet it's not just in settings.
01:17:06
◼
►
I bet like I'll open Apple music and it'll go, Oh, Hey, you should get news.
01:17:11
◼
►
Maybe some push notifications, some badges on icons.
01:17:14
◼
►
Look, I love Apple.
01:17:16
◼
►
I love Apple products have done forever, you know, but like Apple feel like my problematic
01:17:23
◼
►
fave at the moment because when I read that, like I'm like, yeah, I know like I have no
01:17:29
◼
►
doubt about that at all.
01:17:31
◼
►
No, I'm sure they're going to do it.
01:17:33
◼
►
I have no doubt about it.
01:17:35
◼
►
This is one of the core, I think, conflicts right now in discussing Apple is Apple is
01:17:41
◼
►
rushing headlong into boosting its services revenue as quickly as it can, mostly because
01:17:47
◼
►
it needs to show growth to wall street.
01:17:50
◼
►
And that is the place that and wearables is where the growth is happening right now.
01:17:55
◼
►
And they, Apple is willing to some degree to sacrifice user experience.
01:18:01
◼
►
And yes, the whole previous segment of this podcast is probably about the same thing,
01:18:07
◼
►
Which is sacrificing good user experience in order to maximize services revenue.
01:18:15
◼
►
It is the ARPU.
01:18:17
◼
►
Everybody's favorite ARPU.
01:18:18
◼
►
Average revenue per user.
01:18:20
◼
►
And the monetization, you remember how I said that the word monetize means turning it, you
01:18:23
◼
►
take a magic wand and you tap it on a human being and they turn into a stack of coins.
01:18:28
◼
►
ARPU is I think the unit that is used to count the coins because it's average revenue per
01:18:34
◼
►
It's like, you know, I just, I just want to know how many bags of money are, are inside
01:18:39
◼
►
that person before I tap them with the magic monetization wand and turn them into a stack
01:18:44
◼
►
You know, the, the, the story that really made me angry and, and you helpfully put it
01:18:49
◼
►
in the document here is there are a lot of people who accuse Apple of Sherlocking them,
01:18:56
◼
►
their products, right?
01:18:57
◼
►
Like stealing their ideas and putting in the operating system.
01:19:00
◼
►
And for a long time, I, I have, you know, there, the fact is that a lot of very basic
01:19:06
◼
►
ideas should be part of the operating system and ultimately Apple shouldn't keep them out
01:19:11
◼
►
of the operating system just because somebody did an app of it, like putting it and mainstreaming
01:19:17
◼
►
it and making it kind of a simplified version of it that happens all the time.
01:19:21
◼
►
And so I often will, will take those sharp criticisms of Apple and try to blunt them
01:19:26
◼
►
a little bit and like, look, what do you expect them to do?
01:19:29
◼
►
However, this one is amazing, which is, um, a rumor that, uh, comes out in the German
01:19:36
◼
►
story and was rumored last year by Mac rumors as well, that Apple is planning a fitness
01:19:41
◼
►
subscription service.
01:19:43
◼
►
And this fits totally fits right.
01:19:45
◼
►
Myke, you would say, of course they are, of course, of course they are.
01:19:49
◼
►
There's a place for them to make some money.
01:19:50
◼
►
It's fitness related.
01:19:52
◼
►
They can make some money.
01:19:53
◼
►
They can create a service.
01:19:54
◼
►
I guess this is going to compete with like all these, all the bikes that you get on that
01:19:59
◼
►
have virtual trainers and stuff.
01:20:00
◼
►
It'll just be through Apple.
01:20:01
◼
►
Um, is there an Apple exercise bike company?
01:20:04
◼
►
There are lots of companies that, that do this stuff, right.
01:20:08
◼
►
Where it's like, we create videos for you to work out home, right?
01:20:13
◼
►
Like as well as like this story references companies like Peloton, but it's kind of different
01:20:18
◼
►
to that because Peloton has a bike, right?
01:20:20
◼
►
Like, I don't know, as you say, Apple, we're not going to make the, well, I don't know,
01:20:23
◼
►
Apple bike, but like it will be like, here's a bunch of like home workout things that you
01:20:29
◼
►
can do, uh, that kind of right.
01:20:32
◼
►
So like you watch this person in a gym and they're going to do a bunch of crunches.
01:20:35
◼
►
Although I will argue like for some of that, it's like, well, more fitness features make
01:20:39
◼
►
sense once you do more fitness features.
01:20:40
◼
►
But when they start talking about the content, first off, I get a little bit of a garage
01:20:44
◼
►
band music lessons vibe.
01:20:46
◼
►
Remember that?
01:20:47
◼
►
It didn't go anywhere.
01:20:49
◼
►
Uh, it was like, well, is this going to be another area where Apple like has an idea
01:20:53
◼
►
and they try it and then it doesn't work out.
01:20:54
◼
►
But Jason, you know why it didn't go anywhere?
01:20:56
◼
►
Because they gave that away for free.
01:20:57
◼
►
Well, no, they sold some of them.
01:20:59
◼
►
They gave the first lessons away for free, but they had like in app, it was like in app
01:21:02
◼
►
purchases in garage band of music lessons from Sting and John Mayer.
01:21:06
◼
►
It's very weird.
01:21:07
◼
►
Um, but no, what makes me angry is there was just that story about how a bunch of fitness
01:21:12
◼
►
companies that had gyms because of COVID-19, they were, um, they were offering online,
01:21:19
◼
►
uh, classes, online exercise classes.
01:21:23
◼
►
And there were many stories about this and Apple came in and said, Oh, that's a digital
01:21:29
◼
►
Give us 30%.
01:21:32
◼
►
And at the time I thought, well, that's kind of crappy.
01:21:34
◼
►
Like this is a pandemic.
01:21:35
◼
►
These people are just trying to have a solution that is not, uh, in person because they need
01:21:40
◼
►
something and Apple didn't, again, Apple didn't build their business.
01:21:44
◼
►
They're just trying to run their business this way.
01:21:48
◼
►
And Apple saying, well, now that it's a digital good, I want my 30%.
01:21:51
◼
►
But then you see this story and it's like, Oh, this is like, I books being built to spite
01:21:57
◼
►
Amazon and try to steal Amazon revenue on Apple platforms.
01:22:00
◼
►
This is because I look at this and I think, Oh, that explains why Apple is so diligent
01:22:05
◼
►
about having online fitness courses go through Apple system and generate 30% kickback to
01:22:11
◼
►
Apple is because Apple's building a product to do this.
01:22:15
◼
►
And what is a more Apple strategy?
01:22:18
◼
►
Sorry, everybody out there for being so cynical about Apple these days, but like, what is
01:22:21
◼
►
a more Apple strategy?
01:22:23
◼
►
Is this hard not to be, cause this is, they might, this might not be their thing, but
01:22:28
◼
►
you know what?
01:22:29
◼
►
It ties them with everything else they're doing.
01:22:30
◼
►
So it probably is what they're doing.
01:22:33
◼
►
It's very plausible that what Apple has decided is we're going to do a fitness subscription.
01:22:39
◼
►
And then anyone else who wants to do online fitness courses is going to have to, you know,
01:22:43
◼
►
it's going to have to follow our rules and we have to be sure that we're diligent about
01:22:47
◼
►
enforcing those in advance.
01:22:49
◼
►
But in the end, what it looks like from the outside is Apple wants to make the 30%, not
01:22:56
◼
►
just Apple taking its cut, but Apple making it impossible for other companies to compete
01:23:01
◼
►
with them because they have a product that's launching a service that's launching.
01:23:06
◼
►
I hear your blood boiling, Myke.
01:23:10
◼
►
I don't blame Tim Cook in the way that a lot of people do, right?
01:23:17
◼
►
Like this is just the situation that they found themselves in.
01:23:22
◼
►
I just kind of wish that they would stop.
01:23:26
◼
►
Like I can see how we got here, but like, let's just calm down a bit, right?
01:23:35
◼
►
Let's pull back a bit and rethink this.
01:23:38
◼
►
Like Apple be in these businesses if these are the businesses you want to be in.
01:23:43
◼
►
Like totally fine, right?
01:23:46
◼
►
Like Sherlocking is a thing that's always existed, right?
01:23:50
◼
►
Which is the idea of Apple creating a business which is just like a business of somebody
01:23:56
◼
►
else, right?
01:23:57
◼
►
And it is a frustrating thing, but a thing that has existed for a long time.
01:24:02
◼
►
And it goes to the core, again, it goes to Apple's core, which is, aha, oh, Apple core,
01:24:07
◼
►
that wasn't intentional, which is if it's something that's adding onto an operating
01:24:11
◼
►
system and it's an obvious feature that benefits users, guess what?
01:24:14
◼
►
The maker of the operating system probably should put that in the operating system.
01:24:17
◼
►
And sometimes, not all the time, they do it better, right?
01:24:19
◼
►
So it's like a net win for the user, but it's unfortunate for the company.
01:24:23
◼
►
Or they do it for mass appeal and there's still nerdy appeal that that other product
01:24:27
◼
►
often will continue to exist because it does things that the stock Apple thing doesn't
01:24:34
◼
►
And so it gets overhyped a lot of the time.
01:24:36
◼
►
But you're right, honestly, Myke, we've argued for years now about how Apple's spending billions
01:24:44
◼
►
of dollars on Apple TV Plus because Apple feels like it's going to get left behind in
01:24:51
◼
►
this changeover from traditional Hollywood to essentially tech companies running the
01:24:57
◼
►
entertainment industry.
01:24:58
◼
►
And okay, there's an argument to be made there, we've talked about it.
01:25:04
◼
►
There is part of me that looks at all of this and says, "You know what?
01:25:08
◼
►
Why does Apple have to have a music service?
01:25:10
◼
►
Why does Apple have to have a bookstore?
01:25:12
◼
►
Why does Apple have to have a... is Apple the company that needs to make a virtual fitness
01:25:18
◼
►
Or are they really just doing that?
01:25:19
◼
►
Do they really have something new to contribute here?
01:25:22
◼
►
Or is it really that they've got a platform advantage?
01:25:24
◼
►
And by putting this on their platforms and advertising it by sending push notifications
01:25:28
◼
►
to everybody who owns their devices, they're going to make some extra money on a thing
01:25:32
◼
►
that's probably not as good as the competition, but they have their platform advantages."
01:25:37
◼
►
And it's just so wearying to me because iBooks isn't best in class.
01:25:44
◼
►
I don't use Spotify, but everything that I've heard, it's not...
01:25:47
◼
►
I mean, I'm glad Apple Music exists honestly, because otherwise I think it would just be
01:25:51
◼
►
Spotify or there would need to be some other service.
01:25:53
◼
►
So I guess every platform owner has a music service and then there's Spotify.
01:25:57
◼
►
I guess that's how we're doing it.
01:25:58
◼
►
But does it need to exist?
01:26:01
◼
►
It doesn't need to exist.
01:26:02
◼
►
Does Apple TV Plus need to exist?
01:26:05
◼
►
It doesn't really need to exist.
01:26:06
◼
►
Apple has done so many things that are additive, that are not about Apple's core business at
01:26:11
◼
►
all, other than that Apple can use its core business to make this other business successful
01:26:17
◼
►
against competition that doesn't own their own platform.
01:26:22
◼
►
And the further afield they go, the more wearying it is for me, to see them like this fitness
01:26:29
◼
►
thing, just like, "Could it be good?
01:26:31
◼
►
I guess, but why?"
01:26:35
◼
►
And somebody else whose entire business is built on it is going to care more about it
01:26:39
◼
►
and probably do a better job, and they may fail because they don't have billions of dollars
01:26:45
◼
►
in the bank like Apple does.
01:26:48
◼
►
And if they're going to do this stuff, if they decide they want to do it, fine, right?
01:26:53
◼
►
If Apple decides that this is what they have to do, they really believe they can bring
01:26:58
◼
►
something new to the virtual fitness description space, all right, but don't also take 30%
01:27:04
◼
►
away from everybody else.
01:27:05
◼
►
Don't do both.
01:27:07
◼
►
I just don't believe... bottom line is that I look at this and I think, "It's not going
01:27:13
◼
►
to be great.
01:27:17
◼
►
It might be okay."
01:27:19
◼
►
Like how many Apple services are we going to see that are okay and are there because
01:27:28
◼
►
Apple wanted to try them?
01:27:32
◼
►
And we beat up News Plus a lot in Apple News because it's the weakest of them, but there's
01:27:38
◼
►
a lot of stuff that Apple does in services that's okay, it's fine, but does the world
01:27:45
◼
►
need a Peloton competitor that is paid for by Apple?
01:27:52
◼
►
Maybe they'll be devoted to quality and it'll be great and all of that, but it feels like
01:27:55
◼
►
the motivation there is not to bring a wonderful, groundbreaking new concept for fitness to
01:28:01
◼
►
customers, right?
01:28:02
◼
►
It feels like it's to skim more money out of the ecosystem and increase the ARPU.
01:28:08
◼
►
Must increase the ARPU.
01:28:11
◼
►
Well, in like a year, in two years, how much dead wood are they going to be carrying?
01:28:18
◼
►
All of these things, they keep starting to add into what will become Apple One, right?
01:28:23
◼
►
I assume this will be part of Apple One.
01:28:24
◼
►
Do you keep doing it forever?
01:28:26
◼
►
Do you kill the ones that don't work out?
01:28:30
◼
►
Or are they zombified and they just kind of continue on as half?
01:28:36
◼
►
That's the thing that gets me, right?
01:28:38
◼
►
Apple has so many things.
01:28:39
◼
►
I know it's got a lot of money and it can do a lot of things, but it has so many things
01:28:41
◼
►
at its core that it needs to focus on and that I don't feel like it does.
01:28:46
◼
►
Even its own apps, it doesn't always focus on.
01:28:49
◼
►
And yet it is happy to spend money building more of those things that are not at its core
01:28:53
◼
►
and that are not at the most important to them.
01:28:55
◼
►
I don't know.
01:28:59
◼
►
It's very frustrating because it's not as if, here's the thing, it's not as if we look
01:29:07
◼
►
at all of Apple services and say, you know what?
01:29:10
◼
►
Apple brought to this what they bring to every product they do, which is this intense focus
01:29:15
◼
►
This is what they say on stage, right?
01:29:16
◼
►
Intense focus on quality and on the user experience and all of those things.
01:29:20
◼
►
But a lot of these things just aren't like, they are Me Too products, so they're mediocre
01:29:26
◼
►
And meanwhile, the existing products have issues that could probably get some more.
01:29:29
◼
►
And I know that the money, you can't take a person who's working on Apple TV Plus and
01:29:33
◼
►
have them fix bugs.
01:29:34
◼
►
Like that's not the case.
01:29:35
◼
►
But there is this organizational spread that is happening.
01:29:40
◼
►
And if they had proven that every single one of their things is executed with Apple's famous,
01:29:46
◼
►
meticulous attention to detail and consumer delight, I would be like, great, I can't wait
01:29:51
◼
►
to see what they do in fitness.
01:29:53
◼
►
But I've seen Apple News Plus.
01:29:55
◼
►
So it's like, I think I would be able to more easily accept it if every single one of them
01:30:05
◼
►
was fantastic.
01:30:06
◼
►
I actually at this point, Jason, genuinely believe that TV Plus will be the best, but
01:30:13
◼
►
it's going to take time.
01:30:15
◼
►
But I think that they are teeing up enough people, enough content now that they are going
01:30:22
◼
►
to brute force this one.
01:30:24
◼
►
Like they will get to a point where it will be worth signing up for Apple One because
01:30:31
◼
►
you'll get music in TV Plus.
01:30:32
◼
►
I'll put a link in the show notes to this Ben Smith piece in the New York Times that
01:30:39
◼
►
is, I don't entirely agree with it.
01:30:43
◼
►
It's called The Week Old Hollywood Finally Actually Died.
01:30:45
◼
►
It's a great title.
01:30:46
◼
►
And it has to do with like the AT&T layoffs at WarnerMedia and all this stuff.
01:30:52
◼
►
I don't entirely agree with this premise.
01:30:53
◼
►
I think it's a little bit too simplistic where he says things like, well, HBO Max only has
01:31:00
◼
►
2 million subscribers or whatever.
01:31:01
◼
►
HBO Max only has this many subscribers, so that's it.
01:31:03
◼
►
Disney One and all the rest of these are doomed to failure.
01:31:06
◼
►
It's like, no, I think that's simplistic and it's too soon.
01:31:11
◼
►
And this is a very complex market and there's a lot more to fight about.
01:31:16
◼
►
But I will say that if you buy Ben Smith's premise, what he's essentially saying is Old
01:31:20
◼
►
Hollywood is dead and now it's a whole bunch of companies with a lot of money trying to
01:31:24
◼
►
find out what new entertainment industry is.
01:31:27
◼
►
And if you read the article, the strong impression you get is, who do you think is going to be
01:31:33
◼
►
better at this?
01:31:34
◼
►
Netflix, Amazon, maybe even Apple or AT&T and Comcast.
01:31:43
◼
►
And I think that there's a good argument there.
01:31:46
◼
►
I think there is an argument to be made that if we are, if there is no, Disney is only
01:31:52
◼
►
the traditional, is the only traditional entertainment company that is actually fighting this fight
01:31:58
◼
►
is one of his points.
01:31:59
◼
►
And I think it's a good one, which is, it's not Disney versus Warner versus Universal
01:32:04
◼
►
It's Disney versus AT&T versus Comcast.
01:32:09
◼
►
And when you put it that way, it's like, well, it's really Disney's the only entertainment
01:32:11
◼
►
company out of that group.
01:32:13
◼
►
The others are phone companies and cable companies that have an offshoot.
01:32:17
◼
►
And if that's the game now, other than Disney, then who wouldn't, why would you not bet on
01:32:24
◼
►
Amazon and Netflix and even Apple in a scenario like that?
01:32:28
◼
►
Is Apple any worse positioned than AT&T in terms of building an entertainment product?
01:32:35
◼
►
I'm not sure it is in a long, long run.
01:32:38
◼
►
Yes, AT&T owns Warner Media, but like, is AT&T going to be better in terms of strategy?
01:32:46
◼
►
I mean, maybe with their, the guy, Jason Killar, who's the CEO now who used to be the Hulu
01:32:51
◼
►
guy in the early days, maybe, but you're going to put money down on AT&T?
01:32:58
◼
►
So that is, so when you say that you think Apple might get there, I think you're right.
01:33:02
◼
►
Apple might get there, even though it's sort of way out of bounds for them.
01:33:05
◼
►
Like that, that is where the entertainment industry is going is like anybody's game.
01:33:13
◼
►
So I want there to be a bundle for the same reason I always wanted there to be a bundle.
01:33:16
◼
►
So I'm just paying one amount of money in the family sharing plan and that's that job
01:33:25
◼
►
Every time, do you get the push notifications?
01:33:26
◼
►
I get them now because I'm paying for all my Apple services with Apple pay.
01:33:28
◼
►
And so I get push notifications whenever I have an Apple pay payment, which means that
01:33:31
◼
►
I get emails, so I get push notifications every time I make an Apple pay payment, which
01:33:36
◼
►
happens for all of my recurring Apple things.
01:33:38
◼
►
And it makes me laugh every time it's like, now I've been charged for this Apple service.
01:33:42
◼
►
Now I've charged for this.
01:33:43
◼
►
It just keeps happening.
01:33:45
◼
►
I would really like for that to be, it's like, yes, I have all your things except for Apple
01:33:50
◼
►
news plus, cause it wasn't very good, but like I have all your things.
01:33:53
◼
►
If you can give me a bundle that puts it on one bill and saves me a little bit of money,
01:33:57
◼
►
but I'm committing to all your things, let's do that.
01:33:59
◼
►
Let's for my family, let's do it.
01:34:01
◼
►
I'll sign up.
01:34:02
◼
►
Give me, give me that.
01:34:03
◼
►
But I'm not sure that's what we're going to get.
01:34:08
◼
►
Or at least it's not going to be wildly compelling to people that don't just want what we want,
01:34:13
◼
►
which is just one payment.
01:34:16
◼
►
But I think that there is definitely a class of Apple's customers that are the all in on
01:34:20
◼
►
Apple's ecosystem.
01:34:21
◼
►
And that that's what that plan is.
01:34:22
◼
►
It's the all in on Apple's ecosystem plan is Apple all in.
01:34:26
◼
►
They could use that title if they want all in plus premium.
01:34:30
◼
►
We should mention by the way, uh, some news that just happened while we were talking,
01:34:35
◼
►
which is that there is a, there is an Apple bundle.
01:34:38
◼
►
It's a TV bundle with Viacom CBS.
01:34:43
◼
►
This is so strange.
01:34:47
◼
►
If you're in the U S you can get CBS all access and Showtime for nine 99 a month if you are
01:34:53
◼
►
already an Apple TV plus subscriber.
01:34:56
◼
►
So it's a subscription within a subscription to hat on a hat as Merlin would say.
01:35:01
◼
►
So if you are an Apple TV plus subscriber, you can then like get CBS all access and Showtime
01:35:07
◼
►
as a bundle inside the TV app for $10 a month.
01:35:12
◼
►
So it's like a bundle inside a service, but uh, it is interesting that they've cut, they've
01:35:17
◼
►
cut this deal.
01:35:18
◼
►
Um, but it's not, so like if you don't get Apple TV plus, I guess you don't get this.
01:35:23
◼
►
I already have CBS all access and Showtime, so I'm not going to be able to avail myself
01:35:28
◼
►
of this particular bundle.
01:35:30
◼
►
Um, cause I have all the things already, but uh, it, I think what it says more than anything
01:35:37
◼
►
else is that Viacom's CBS is a, a free agent that's willing to make all sorts of different
01:35:43
◼
►
deals because they don't, they don't at least yet even have the aspirations to be what AT&T
01:35:51
◼
►
and Comcast are.
01:35:52
◼
►
They're, they're kind of smaller and they're out on their own and they are happy to make
01:35:57
◼
►
deals with Apple for stuff like this.
01:36:01
◼
►
We, we've posited the potential idea of what if Apple bought them?
01:36:03
◼
►
Well, yeah, it doesn't look like that's going to be happening anytime soon.
01:36:10
◼
►
This episode is brought to you by Pingdom from SolarWinds.
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01:37:41
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Okay, Mr. Jason Snow, it's time for some hashtag ask upgrade questions.
01:37:49
◼
►
Wolf wants to know, when the first Apple Silicon iMacs are released, what is the likelihood
01:37:54
◼
►
that they will be accompanied by a new mouse?
01:37:59
◼
►
I haven't even been thinking about Apple adding, changing its peripherals because I think they're
01:38:06
◼
►
pretty good.
01:38:08
◼
►
Now that Wolf mentions it, like could be everybody mocks that mouse because it charges on its
01:38:15
◼
►
underside, which is not so great.
01:38:18
◼
►
So I don't know.
01:38:19
◼
►
What do you think?
01:38:20
◼
►
I mean, I think the likelihood is greater than normal, but it's never a very big likelihood.
01:38:25
◼
►
So 10%, 20%?
01:38:26
◼
►
I know this is a terrible answer, but I think it just depends because it kind of really
01:38:37
◼
►
says like, how much are they going to change the design of the iMac?
01:38:42
◼
►
If they really change it, maybe the current peripherals will look out of place.
01:38:49
◼
►
What if it comes, it's black?
01:38:53
◼
►
That's the color that it comes in.
01:38:54
◼
►
Well, they have a black version of the Magic Mouse, but is it time to change it?
01:39:02
◼
►
I kind of wonder if really people are buying the trackpad now more than the mouse anyway.
01:39:09
◼
►
I would think so.
01:39:10
◼
►
And I don't really think they need to do anything to the trackpad.
01:39:13
◼
►
Yeah, I don't know.
01:39:15
◼
►
I don't like the Magic Mouse myself.
01:39:18
◼
►
I find it really uncomfortable to use.
01:39:21
◼
►
When I got the review unit of the new iMac, I didn't realize there was a Magic Trackpad
01:39:29
◼
►
I only saw the mouse.
01:39:30
◼
►
There was both.
01:39:32
◼
►
And so I started using the mouse.
01:39:35
◼
►
It's so bad.
01:39:36
◼
►
I rely on pinch and zoom and all these gestures that it can't do.
01:39:42
◼
►
And I don't like mice anyway, but I got to spend a little time with it and I still hate
01:39:49
◼
►
And then I found that there was the trackpad in the box.
01:39:51
◼
►
The Magic Mouse, I know that people like it because it has some gestures, right?
01:39:57
◼
►
And that is cool.
01:39:59
◼
►
But really, you just get a mouse from another company that has a button or two on it and
01:40:04
◼
►
you can replicate that stuff by and large.
01:40:07
◼
►
Like if you have to use a mouse.
01:40:08
◼
►
Because then you go to a trackpad for all of the additional gestures a trackpad gets
01:40:13
◼
►
you like pinching and zooming, which I do not believe that the Magic Mouse can do.
01:40:17
◼
►
I don't think it pinches the zoom.
01:40:20
◼
►
So yeah, it's not for me.
01:40:21
◼
►
This is actually a related question that comes from Nicholas.
01:40:25
◼
►
Nicholas wants to know if we have any recommendations for ergonomic peripherals for the Mac.
01:40:30
◼
►
I have none, so go for it.
01:40:32
◼
►
Oh, I've got some.
01:40:34
◼
►
So all right, so I have a few.
01:40:36
◼
►
Some work better than others for the Mac.
01:40:39
◼
►
You know, it's like one that I'll recommend is a keyboard that I'm using right now, which
01:40:42
◼
►
is called the Microsoft Sculpt keyboard.
01:40:45
◼
►
This is a keyboard that was recommended to me by Michael Ament a long time ago.
01:40:49
◼
►
And I know many other people that use it.
01:40:51
◼
►
It is a Microsoft keyboard, so it is a PC keyboard.
01:40:55
◼
►
You do have to kind of embrace that and maybe swap some stuff around.
01:40:59
◼
►
You're also going to always have a Windows logo in front of you.
01:41:03
◼
►
But look, it's a great keyboard.
01:41:05
◼
►
It's a part split keyboard.
01:41:07
◼
►
So it kind of basically the advantage to this keyboard is that your hands aren't like completely
01:41:16
◼
►
straight towards the computer.
01:41:18
◼
►
So you're not bending your wrists at a weird angle.
01:41:23
◼
►
An ergonomic keyboard, a split keyboard like this allows you to kind of place your hands
01:41:27
◼
►
on the keyboard in what I and many other people consider to be a more comfortable kind of
01:41:34
◼
►
orientation.
01:41:35
◼
►
I don't only use this keyboard or split keyboard, but I do quite frequently.
01:41:41
◼
►
My big thing about ergonomics with peripherals, the thing that works for me is to use lots
01:41:47
◼
►
of different ones and not just to focus on one thing for one time for a long period of
01:41:54
◼
►
So that's one keyboard.
01:41:55
◼
►
If you want to get what I think to be a nicer experience from a split keyboard, I will recommend
01:42:02
◼
►
to you two products.
01:42:04
◼
►
One is called the Dygma Raise, which is DYGMA.
01:42:07
◼
►
This is my favorite keyboard, but it is a mechanical keyboard.
01:42:12
◼
►
It's a clicky keyboard.
01:42:13
◼
►
So I can't use it while I'm recording here.
01:42:15
◼
►
It's the one that I have a cherry brown switches on it because it's too noisy.
01:42:19
◼
►
But this is the keyboard that I do the vast majority of my typing on.
01:42:23
◼
►
I think it's fantastic.
01:42:25
◼
►
If you want it, you can adjust it, you can change it.
01:42:28
◼
►
This is my favorite keyboard.
01:42:30
◼
►
I will also recommend or at least suggest the Ergodox keyboards because they are definitely
01:42:37
◼
►
the more popular of the split keyboard.
01:42:40
◼
►
I see this one around, but visually I prefer the Dygma Raise.
01:42:43
◼
►
And I also like the layout of some of the buttons a little better than the Ergodox keyboard.
01:42:50
◼
►
I'm being told by Sam in the chat room about silent mechanical switches.
01:42:54
◼
►
Yeah, I am aware of them and I'm thinking about it for a future keyboard purchase for
01:43:00
◼
►
maybe to get a different split keyboard that I like more.
01:43:02
◼
►
But anyway, I like my the keyboards that I write on the most to have some clickiness
01:43:06
◼
►
to them because that's fun.
01:43:08
◼
►
So they're the keyboards that I would recommend.
01:43:10
◼
►
When it comes to mice, I have three products from Logitech that I will also recommend.
01:43:15
◼
►
One is the very aptly named MX Ergo, which is a trackball mouse.
01:43:22
◼
►
So you don't move the mouse, you use your thumb to control the trackball.
01:43:27
◼
►
And I use this mouse every day with my iPad Pro.
01:43:30
◼
►
I have it connected via Bluetooth to that.
01:43:33
◼
►
And so when I put my iPad in the stand, I use this.
01:43:36
◼
►
I also will recommend the MX Master 3, which is Logitech's like premium mouse, like it's
01:43:42
◼
►
the one that everybody knows and uses.
01:43:45
◼
►
I find it to be a much more comfortable experience to use than say Apple's mouse.
01:43:50
◼
►
And then another one, which is another product that I'm using right now is the MX Vertical,
01:43:55
◼
►
which is a vertical mouse.
01:43:57
◼
►
So instead of your hand being like horizontal to the desk, it is vertical to the desk in
01:44:02
◼
►
its orientation.
01:44:04
◼
►
And again, like I use a combination of these things and a trackpad.
01:44:08
◼
►
And I also use a Wacom tablet to allow for my hands to my arms to feel comfortable when
01:44:14
◼
►
using computers for long periods of time.
01:44:16
◼
►
But these are my recommendations.
01:44:18
◼
►
Do with them as you will.
01:44:20
◼
►
I strongly recommend that people look into products like this right now.
01:44:26
◼
►
If you are a new at home worker, I am genuinely very concerned about the ergonomics of people
01:44:34
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that have found themselves all of a sudden working from home because it takes a while
01:44:40
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for these problems to develop.
01:44:43
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So please do whatever you can to try and be sensible with your ergonomic environment.
01:44:50
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Get a good chair, get a good desk where you can.
01:44:54
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And you know, but if that stuff's difficult for you, look into some of these products.
01:44:59
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Plus the Dygma Raise, the OgoDox, they're really cool keyboards.
01:45:02
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And you might have fun with it because then you can start getting custom key sets and
01:45:07
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like key caps and you can put them on and you can make it look really cool.
01:45:11
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And then you can have awesome RGB lighting, you know, go wild with it.
01:45:14
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Janos asks, do you track a room temperature or overall home temperature at all with any
01:45:22
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Jason, to you, I know you're a weather person.
01:45:24
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Does that also include the indoors?
01:45:26
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Yeah, well the, so my weather console that's attached to my weather station wirelessly
01:45:31
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has a temperature sensor in it.
01:45:33
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So there's an indoor temperature sensor in that.
01:45:37
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And I use that.
01:45:38
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And then my, I have a Nest smart thermostat, so that's got the indoor temperature in it.
01:45:43
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And both of those, I can use Homebridge to get those temperatures into HomeKit.
01:45:48
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So I have them that way.
01:45:49
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My understanding is that there are a bunch of smart home sensors you can buy.
01:45:52
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And there are also some sensors that actually come with like smart home things that do other
01:45:57
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stuff, but also have a temperature sensor in them that can be read.
01:46:00
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So there's a bunch out there for that purpose.
01:46:04
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But for me, since I already have that, the weather station console and the Nest, I already
01:46:09
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have multiple ways to detect the temperature in my house.
01:46:13
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I use the Canary, the smart home security system thing.
01:46:18
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And that actually has a temperature sensor in it, which is useful.
01:46:21
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I found that useful when it's been hot because I could get a basic readout of the main room
01:46:25
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in my house, how hot it is.
01:46:27
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But I've been thinking about maybe getting something cheaper for other rooms and also
01:46:32
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for the studio.
01:46:33
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I might look into that at some point.
01:46:36
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Last question comes from Brent.
01:46:37
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Brent wants to know, "Zoom seems to be a particularly bad offender for making fans spin.
01:46:43
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How do you handle podcast recording when guests don't have an iMac Pro or a fanless machine?
01:46:49
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Do you just make sure people aren't multitasking?"
01:46:52
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Jason, I know that you deal with guests and people that aren't in fixed environments way
01:46:58
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more than me.
01:47:00
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Do you have any particular recommendations here?
01:47:06
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My recommendation is that I bought an iMac Pro not just because it's quiet, but because
01:47:14
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I needed the power to denoise all of the audio tracks of all the people in these podcasts
01:47:19
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who are on my podcast because there are going to be laptop fan noises and that's just going
01:47:26
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And I remove them and hope it sounds okay.
01:47:29
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And that's about it.
01:47:31
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I don't have a really great solution there.
01:47:35
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Have them use the app and not the web browser.
01:47:41
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Video is worse than just audio.
01:47:44
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Don't use video.
01:47:46
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When Brent said they're using Zoom, I'm assuming there might be a video component.
01:47:50
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Obviously, video is more processor-intensive than audio, so turn off video.
01:47:56
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And get your microphone away from the computer.
01:48:00
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Get the microphone, if they have an external microphone that they're using for a podcast
01:48:04
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or something, have them put the computer on the far side of the desk.
01:48:11
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Move it as far away as possible.
01:48:12
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And if you're doing video, there are other issues there.
01:48:15
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But that's often the killer is that the microphone is right next to the laptop that's blowing
01:48:19
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its fans and that's the worst.
01:48:23
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►
If you would like to send in a question for the show, just send out a tweet with the hashtag
01:48:27
◼
►
AskUpgrade or use ?AskUpgrade in the Relay FM members Discord, which you can get access
01:48:32
◼
►
to along with many other wonderful benefits by going to getupgradeplus.com.
01:48:38
◼
►
If you stay tuned after the theme song, if you're an Upgrade Plus subscriber for more,
01:48:43
◼
►
and you will so as well as getting these bonus segments and bonus content, you can upgrade
01:48:48
◼
►
with no ads.
01:48:49
◼
►
Go to getupgradeplus.com to sign up today.
01:48:52
◼
►
If you want to find out more about this episode, you can go to relay.fm/upgrade/311.
01:48:58
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I want to thank Jason as always.
01:49:00
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So if you go to sixcolors.com, you go to @jasonljfnell, you can find Jason's wonderful content.
01:49:07
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If you want more podcasts of Jason on, there are many more here at Relay FM and many more
01:49:11
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►
at theinc comparable.com as well.
01:49:14
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I am i Myke, I am Y-K-E. If you want to find me online, don't forget 1130 a.m. Eastern
01:49:20
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►
on August 18th at twitch.tv/relayfm.
01:49:23
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We're going to do something fun there for a little bit.
01:49:26
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Come hang out, come join.
01:49:27
◼
►
And thanks to Mint Mobile, Pingdom, and Bombas for their support of this show, and thank
01:49:32
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you for listening.
01:49:34
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We'll be back next time.
01:49:35
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Until then, say goodbye Jason Snow.
01:49:36
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Goodbye everybody.