262: A Clear Path to Okayness
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John how are you? Let's lighten the mood. How's things going with you John? I'm tired. I'm exhausted. You guys are making me more exhausted.
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I seem to have become the authority on not seeing easy solutions to my problems.
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Is somebody going to tell you about rsync now?
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I have heard about rsync and I actually have used it for years literally years, but that's not the issue
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I've been working on an app that I don't particularly want to talk about the specifics on the show, but
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Suffice to say it relates to health kit, which already means I'm kind of treading on underscores waters actually, but whatever
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So I asked him you know hey
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is there any way to export health kit data and
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Bring it into the simulator because I'd prefer to do most of my development against simulator because it's quicker and easier
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So I need a whole bunch of health kit data on on the simulator
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And I was like, "Man, is there any way to export it, and then like import it?
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Is there somewhere on the file system or something like that that I can do this?"
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And in the most polite way, which is underscores, you know, M-O, in the most polite way he said
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to me, these are my words, mind you, "You friggin' idiot, you can get on iCloud on the
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Just join your account on iCloud."
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I didn't know you could do that, actually.
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But I did know that you could do that, but I didn't put two and two together.
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But this is where it gets really bad, and I shouldn't share this publicly, but here
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He said, I said to him, "But underscore, here's the thing.
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I want to be able to like save things to HealthKit, but I don't want them to actually save to,
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you know, like the canonical instance of HealthKit.
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So in other words, if I save, I don't know, like a workout, which is not actually what
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this app does, but for the sake of conversation, I save a workout, I don't want it to go to
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like my actual canonical HealthKit, I don't know, identity, for lack of a better word,
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that to kind of just live alone on the simulator. So without batting an eye, Underscore says,
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"So sign out of iCloud." I'm so annoyed right now.
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>> You're like two weeks away from having an armful of Apple watches, like Underscore does,
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you know? >> I know, right? But it's like,
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this is such an easy solution. Why do I not see these things? Maybe I'm just a really crummy
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developer and I don't realize it. But, oh, golly, like, I don't think I'm an exceptionally great
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developer, but I didn't think I was that bad of a developer. Why don't I see these things?
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Why can't I recognize this?
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>> So everyone, hire Casey for your development needs.
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>> Yeah, exactly. Yeah, that's the trick. That's the ticket right there.
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>> You really do a good job at selling yourself.
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>> This is why I don't want to be an independent consultant.
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>> I love that you keep--I heard your episode of Analog. It was very good. Last episode
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of Analog where Mike talked you through a lot of this stuff, which I highly suggest
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everybody I listen to, just because it's a good show
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to begin with, but also if you're interested in our arc
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of trying to convince Casey to go out on his own somehow,
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it was a very good episode.
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And I think, and we even got,
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we got this like 2,000 word email that,
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it does seem like your heart is not really in consulting.
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Like it does seem like you don't really care to do it, right?
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- And that's the thing, that's the thing.
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- Then, you know, fine, I'm not gonna push that anymore
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because to do anything like that,
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you have to be a little more into it than what you are.
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So that's probably not gonna happen.
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So okay, I'll stop pushing that button.
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I do however think it's hilarious
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that you keep trying to trade in these ways
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that you can immediately get a lot of money
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for things that take years to build up to a livable wage.
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Like I think I'm gonna start a YouTube app
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and making small indie apps.
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Or YouTube channel rather, excuse me.
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- Yeah, that's indie success right there.
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- Guaranteed.
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Everyone is making money hand over fist
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in the app store and on YouTube.
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There's no way for this to be a disaster.
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- All right, here's what you do.
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You get five envelopes, and each one you put $5.
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You mail the top two to these people,
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then you mail out a whole bunch of letters to the other.
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It's like, this is never gonna,
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it's like, if you started doing these things 10 years ago,
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you might now have enough to live on.
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- These are slow buildings, slow, like,
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it takes a while. (laughs)
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That's so true.
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That's so true.
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I don't know.
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I don't know.
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I have been waffling about this.
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Aaron and I have been talking a lot about this, and not in an angry way.
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Like I'm not upset about it at all.
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But I don't want to talk about it anymore at this particular moment because I feel like
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all I've been doing is stressing about it for the last month and a half.
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But I have such conflicted and mixed thoughts that I don't know what to do.
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And it's like, you know, I think your assessment is accurate that the idea of just 1099-ing
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my way through life, that is to say being an independent consultant, like, there are
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ways in which I think that would be fun.
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Like let's say for the sake of discussion, I can wave my magic wand and I can have you
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give me, I don't know, between five and 10 hours of work a week.
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I can have Underscore give me five to 10 hours of work a week.
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I can have some of my other independent app developers like, you know, Jelly who works
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on Gifrap, which if you believe in animated gifs at all, you should have. Or, you know,
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Curtis who works on Slopes as another example, which if you believe in skiing or snowboarding,
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you should have that app. You know, if any of these people, if all of you guys, and Underscore
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of course, you know, if you guys could each, you know, shave off five to ten hours each,
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then I could probably make a living. But the idea of just like going out and chasing random
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people for work and random businesses for work is just, just the thought of it is extremely
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tiring. And that's not to say that that's bad or wrong or anything else. It's just,
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I don't, to your point, Marco, I don't think my heart is in chasing, chasing work
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from random people. And I mean that in a nasty way, just in an observational way.
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So, well, I do wonder though, I think that the part of that, of the 2000 word email that
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we got, that was mostly a little bit off-putting. But the part of it that I thought was interesting
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and potentially a good path to consider,
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is the part where the author says that,
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clearly your heart's not in consulting,
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which I think was true,
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but that maybe you should consider
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being the Swift person,
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like the person who has a lot of
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instructional Swift content.
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Granted, that's a very crowded market.
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There's a lot of people who have been doing
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a lot of instructional Swift content for a long time,
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but you also already have an existing audience
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of developers, which is pretty good.
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That's a pretty good advantage to start with.
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And so you do have a bit of an unfair advantage there,
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which you can use to your advantage.
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The other thing I would say is,
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when talking about who you can get consulting work from,
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don't do me and Underscore and Curtis.
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We're all indie developers working on indie budgets.
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- Yeah, I know, that's the thing.
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- We're the worst people to have
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trying to get consulting work for
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because we can barely afford employees.
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- I think Margot just pre-fired you.
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- I told him I'd give him some hours if he did this,
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but I'm in a position that most indies are not.
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And even I, I couldn't afford you full time.
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- Although, can I just say publicly
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that it may be worth, maybe not the money,
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but worth the experience for both of us
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to watch me have to slum it in Objective C land
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and watch you have to slum it and deal with an employee.
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Like, that would be hilarious on many different levels.
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the world's least interesting reality show.
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Well, it would be the least interesting, but perhaps most funny.
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You get cards against humanity to sponsor it.
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Yeah, right? Oh, God. But seriously, like, you—don't let me speak for you, but I
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have the feeling, like, even with me—and I like to think I get a little bit of special
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privilege here—you have no interest in having anyone as, like, an employee in any capacity.
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And although I don't have any real angst against Objective-C, I have—let's say
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I feel like it's a little bit old and a little bit tired.
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- I mean, that could be said for all of us, right?
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- Well, that's fair.
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I just think it would be hilarious.
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- Some days more than others.
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- Can you imagine, like, you send me off
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to work on some bug fix and I, like,
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rewrite an entire class in Swift and try to pass that,
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but I wouldn't do that for several different reasons,
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but just for the sake of discussion,
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like, I write this entire class,
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or I rewrite an entire class in Swift,
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and I'm like, "Here you go, here you go, Marco,
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"this is good, right?"
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You just look at this and I'm like, "What did you do?"
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- I could just set all this money on fire
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by making you write unit tests?
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- Well, I don't know if it'd be setting it on fire.
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I almost walked into that, you bastard.
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You're more right than you are wrong, you big jerk.
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Oh, goodness.
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We should get started or slash continue
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with talking about how Siri is all up
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in front of the show, Daniel Jalkut's business.
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So who added this to the show notes?
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Can you tell me what's going on?
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- I added it.
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Here's the first account I read of, I think,
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a story that I've heard from a lot of people now,
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as it relates to HomePod, it's that you've got this thing in your house, and unfortunately
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it has the same trigger phrase as a bunch of other things that you might also have in
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So once you get past the, you know, being amazed that it can hear you over loud music
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or whatever, and you just happen to be in your house, and you talk to some device that
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may or may not be your HomePod, and your HomePod decides, "Oh, I can totally hear you, and
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I'm gonna take this for you.
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Hang on, I got it."
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And Apple has this thing where if multiple devices are around and you say the trigger
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word they negotiate amongst each other to figure out who's going to answer, but HomePod
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will grab a request that it can't handle just to tell you that it can't do that.
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So that it would have worked if it was on your phone, but HomePod grabs it, maybe because
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it has better microphones or because it takes priority or whatever, and then it grabs it
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and says, "Oh yeah, no, I totally can't do that.
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Sorry about that."
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So that's not nice behavior, and a lot of people have complained about that.
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And it's kind of another situation where—Apple's had a few of these—where their best customers
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are more likely to run into these complex problems, right?
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Apple wants you to have a household of Apple devices.
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You've got Macs and iPads and phones, and everybody should have one, and they should
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be all over the place.
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And yet, if you do that, you run into all the situations in which Apple doesn't handle
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a house full of devices.
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We've talked before about the families sharing iCloud and photos accounts, before the family
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plans for iCloud storage existed.
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It was a while before Siri could understand different people and you had to do the training
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and everything, so now it can distinguish voices.
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Well, here's another growing pain of the multi-Apple device lifestyle.
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If you've got multiple things in your house listening for the same trigger phrase, it's
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great that they negotiate with each other.
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it's not so great that the negotiation results in
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the worst possible device answering your question.
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- I mean, the funny thing is, like, in many ways,
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this actually rewards you if you're a person
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who has not gotten into the Hey Siri ecosystem.
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Like, if you, like me, like, I don't leave it on my phones.
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I try to, 'cause I have, like, my iPad
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that just sits in the kitchen all day for the most part,
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and I figured, like, maybe I could use that
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the way I use the Amazon Echo.
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Like, maybe I could set timers and stuff
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using Hey Siri on the iPad, and I've tried that,
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And it's terrible, so I'd never do it.
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But, oh crap, my development phone just went off.
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- Well done.
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- I was like, why are you saying,
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see how nicely I said trigger phrase like nine times?
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So you're just rattling them off
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and now you're being punished.
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- No, the rule is if Phil Schiller can go on the talk show
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and say, hey Siri, in front of everybody
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and have nothing go off, then I can do it on a podcast.
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- But he's got a computerized chip in his throat
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that masks it so the devices won't pick it up.
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Like the Amazon Echo ads in the Super Bowl.
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- By the way, that Amazon Echo method
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where you cut out the three kilohertz thing,
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I played with that.
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I could not reproduce that.
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I could not get that to actually work.
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And that post was like a year old, so I'm guessing it's not the thing.
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I tweeted something about it.
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There was some paper about how you can make basically any spoken phrase be interpreted
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by speech recognition engine as any other phrase that you want.
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You have to know the details of the recognition engine, but of course Amazon does know the
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It's pretty neat.
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You can notice that it's been modified, like there's noise added, but it's fascinating
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and terrifying that you can have the audio say anything you want and have the transcription
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say an entirely different phrase.
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- Yeah, yeah.
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Anyway, so the point is, if you are a HomePod person,
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you actually have a pretty good reason right now
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to disable the Hey Dingus feature
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on as many devices as you can get away with it.
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Because if you don't end up using that much,
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if you're willing to just hit the button on things,
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you're way better off having that off on lots of devices
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because that way you won't have this problem
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where the HomePod grabs it when it's actually not the device
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that either you want or that even can handle
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the request you're giving it.
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Jalka had a good story too, he was using timers for like a midday meditation and the HomePod
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grabbed the "please set a timer for whatever" which is fine, you know, whatever, you can
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set a timer for me.
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But unlike the device that he normally, that he was trying to talk to, it was his watch,
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like taps you when like your time is up, the HomePod would speak out loud about setting
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the timer and about when the time went off, it really kind of harshes your mellow when
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you're trying to meditate.
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So yeah, the intentionality of what you want, like if you talk to your wrist despite the
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fact that the HomePod can hear you just fine and like quote-unquote "wins the contest"
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and it can support timers, it doesn't understand that you were talking to your wrist.
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Anyone looking at you would know you were talking to your wrist because they'd see you
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doing that, but the HomePod can't see you.
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Maybe it just needs cameras.
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But on a happier note, tell us about the Sonos and wood furniture.
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That's not happy, it's sad.
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Why is this happy?
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But yeah, Sonos and I'm sure lots of other audio and non-audio products that have the
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same — feet made of the same or similar material that soaks up the oil from the wood
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and everything can also leave marks.
00:13:49
◼
►
And I think that's terrible.
00:13:50
◼
►
I think that, again, I said on the last show, I understand that it's important to have something
00:13:55
◼
►
vibration-absorbing down there for audio performance, but I have to believe there is some substance
00:14:00
◼
►
on the planet that is both squishy and does not absorb oil from wood furniture leaving
00:14:06
◼
►
rings or marks of any kind.
00:14:08
◼
►
So shame on Sonos, shame on Apple, and I believe we have the technology to solve this.
00:14:14
◼
►
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00:16:00
◼
►
(upbeat music)
00:16:03
◼
►
- Who has a HomePod?
00:16:04
◼
►
Because I know I don't.
00:16:05
◼
►
And that's in no small part because I friggin' hate Siri.
00:16:09
◼
►
Although that's in partially small part
00:16:11
◼
►
because I've been traveling,
00:16:12
◼
►
so I wasn't actually anywhere where I could buy one.
00:16:15
◼
►
I have still thought about maybe putting it on the counter.
00:16:17
◼
►
One thing I wanna know actually,
00:16:19
◼
►
I was thinking like, 'cause I know like some of our friends
00:16:21
◼
►
like Merlin are very positive about the Echo,
00:16:26
◼
►
is it the Spot, the little circular one?
00:16:28
◼
►
- I think that's right, yeah.
00:16:29
◼
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- I was wondering maybe I could try one of those,
00:16:31
◼
►
'cause the one reason I got the Echo Show for a day
00:16:35
◼
►
and then returned it promptly was that I really would like
00:16:38
◼
►
to see the progress of the timers counting down
00:16:41
◼
►
while cooking.
00:16:43
◼
►
Right now I just ask the Echo, hey, timer status.
00:16:45
◼
►
But it's, ideally I could watch them or see them
00:16:49
◼
►
without having to ask something,
00:16:51
◼
►
have it hear it over the fan on the stove,
00:16:53
◼
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and then, you know, so anyway.
00:16:55
◼
►
So I was thinking maybe I could get an Echo Spot,
00:16:58
◼
►
put it on the little counter right next to where we cook,
00:17:01
◼
►
and then have the HomePod on the kind of like
00:17:06
◼
►
transitional counter to the big great room
00:17:08
◼
►
and dining room area,
00:17:09
◼
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where that's where the music should come from.
00:17:11
◼
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So I thought about that, but I don't know.
00:17:12
◼
►
I still think I want to wait.
00:17:15
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►
It just seems like there's so many 1.0 limitations
00:17:19
◼
►
and little annoyances here and there that people are having.
00:17:22
◼
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And also, again, I'm not that hot on Siri,
00:17:26
◼
►
so I think I'm gonna wait a little bit.
00:17:28
◼
►
Or until I have a really good reason
00:17:30
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►
for overcast development.
00:17:32
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- Oh, we can hope, we can hope.
00:17:35
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How about you, Jon?
00:17:36
◼
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- I actually got something for Marco.
00:17:38
◼
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Mark it on your calendar.
00:17:39
◼
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- You got the HomePod?
00:17:40
◼
►
- I got a HomePod, yeah.
00:17:44
◼
►
Which actually, more than one would have been cool,
00:17:47
◼
►
But anyway, I had a place for it,
00:17:50
◼
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'cause I put it in the same room
00:17:52
◼
►
that I have my Google Home Mini,
00:17:54
◼
►
which I got for free as part of some other purchase,
00:17:56
◼
►
and of course you'd never wanna play audio on.
00:17:58
◼
►
So there's competition for it
00:18:00
◼
►
in terms of answering questions.
00:18:02
◼
►
And in general, I think I'll probably still ask questions
00:18:06
◼
►
to the Google Home Mini, mostly about who stars in movies
00:18:09
◼
►
that I'm watching on television while I'm watching them.
00:18:11
◼
►
And yes, I know that lots of applications
00:18:14
◼
►
on Apple TV can do that for you.
00:18:17
◼
►
Some of them, like I think the Amazon one,
00:18:19
◼
►
even if you just pause,
00:18:20
◼
►
it will show you like who's on screen right now.
00:18:21
◼
►
So be aware of that.
00:18:22
◼
►
But anyway, I find myself asking questions
00:18:26
◼
►
of the Google Home, mostly because a force of habit.
00:18:30
◼
►
But I don't really have anything in that room
00:18:35
◼
►
that can play good audio that is always on.
00:18:38
◼
►
I do have okay speakers attached to my TV,
00:18:41
◼
►
but usually that whole receiver and everything is off
00:18:43
◼
►
when someone's not watching TV.
00:18:45
◼
►
So it's nice to have something in there that,
00:18:48
◼
►
you know, it sounds okay,
00:18:50
◼
►
and that I can both speak to to make it play something
00:18:53
◼
►
and in a pinch, airplay to.
00:18:55
◼
►
So I subscribed to Apple Music.
00:18:56
◼
►
I tried to do like some family trial thing or whatever.
00:18:58
◼
►
I still assume I will unsubscribe eventually,
00:19:01
◼
►
but I wanted to give it a fair shot to say,
00:19:03
◼
►
I wanna be able to just speak to the air
00:19:05
◼
►
and have it play music.
00:19:06
◼
►
And it sounds pretty good.
00:19:09
◼
►
No, I didn't put it on a coaster.
00:19:10
◼
►
It is sitting on top of my furniture,
00:19:11
◼
►
I don't have any nice furniture in my life period so I don't have to worry about it
00:19:17
◼
►
Uh, do I have any let me see like my dining room table is okay
00:19:20
◼
►
But anyway, I don't have a nice furniture for the most part so I don't have to worry about it leaving rings
00:19:24
◼
►
It's sitting on top of what I assume is a computer printed
00:19:27
◼
►
photograph of wood
00:19:29
◼
►
You know transfer it onto some kind of aluminum powder cover with the plastic dust
00:19:35
◼
►
crappy piece of furniture that I have. I tried it in a bunch of different positions to see
00:19:40
◼
►
how it would adjust its sound. Couldn't tell much of a difference, you know, I couldn't tell whether
00:19:47
◼
►
it was adjusting its sound or whether it just sound different because it was in a different
00:19:50
◼
►
place. I do have it kind of near a corner which I think is not great for boomy bass but I really,
00:19:56
◼
►
it's really the best place I have for the thing. I got white mostly because I couldn't decide and
00:20:01
◼
►
so I asked my son and he picked white which I think is a reasonable choice because all the
00:20:04
◼
►
the other things are white as well.
00:20:08
◼
►
In terms of filling the room with sound, you can tell that it's a point source.
00:20:12
◼
►
That's why I mentioned that if I get two of them it might be better.
00:20:16
◼
►
Even if it wasn't just stereo, I can tell the sound was coming from that part of the
00:20:19
◼
►
room, which of course you expect to be able to tell that.
00:20:22
◼
►
It's not magic.
00:20:23
◼
►
But let's put it this way, it is less enveloping than the 5.1 system that I have on my TV.
00:20:30
◼
►
I probably sounds better than the 5.1 system, but the 5.1 system surrounds the room. So when I play, you know
00:20:36
◼
►
Find that actually but most times I play music like during Christmas
00:20:39
◼
►
You like Christmas music when you're like decorating the tree or on Christmas Day or whatever
00:20:42
◼
►
It's nice to have it come from all around and maybe I'll still do that. But it's in the room. I talked to it my
00:20:49
◼
►
My like out-of-box experience was not the greatest because you go and you set up the thing
00:20:55
◼
►
It shows a little picture of the home pod. You're like, yes set up and you know, you go through the whole thing
00:20:59
◼
►
everything seems fine
00:21:03
◼
►
you can go to the home app to
00:21:05
◼
►
To control the device or to do something. I don't know I'd never even launched on it
00:21:08
◼
►
So I launched the home app and there's my home pod that I just set up and just got a big red message on it
00:21:13
◼
►
It says like not responding. It was like that for like 10 minutes. Like what do you mean not responding?
00:21:17
◼
►
The thing is right there. I'm talking to it. It's working fine. How can you tell me it's not responding?
00:21:21
◼
►
Eventually, it started responding and I saw you can tap on it to like pause the music and tap again to unpause and right whatever
00:21:28
◼
►
And then like 15 minutes later launched the home
00:21:31
◼
►
Application again to try to pause it from a different room and there was a little spinner on it like the little dotted spinner and the spinner
00:21:37
◼
►
Just spun there, and it just spun for like five minutes since I closed the home app
00:21:41
◼
►
Not you know what I don't know what the deal with that is. I don't know what its problem was seems to work now
00:21:46
◼
►
Not a great experience just one of those kind of like oh sometimes Apple stuff doesn't work. You just have to wait
00:21:51
◼
►
Those kind of kind of depressing I did all the experiments everyone else did turn the volume real bad
00:21:58
◼
►
talk to it, it's impressive how well it can hear you. I was not impressed with
00:22:02
◼
►
how quickly it executed my commands. It shows the most when you're telling it to
00:22:08
◼
►
stop playing a song because I do that all the time with the with the Google
00:22:11
◼
►
Homes I have because my kids make them play things and I want them to stop
00:22:14
◼
►
immediately, right? So this is probably my most common interaction with any of
00:22:17
◼
►
these devices, to tell it to stop playing whatever audio it's currently playing.
00:22:21
◼
►
And the HomePod will do it, but it's a little bit more lag than there is when
00:22:25
◼
►
telling any of the Google devices.
00:22:26
◼
►
The Google device is like, as soon as I get the word out of my mouth, it's like, boom,
00:22:30
◼
►
the audio cuts off.
00:22:31
◼
►
The HomePod seems like I have to think about it for half a second or so, and I find that
00:22:35
◼
►
a little bit annoying considering it's much more expensive than the other ones.
00:22:39
◼
►
So yeah, no real surprises.
00:22:44
◼
►
The only thing that I didn't anticipate is how angry my children would get when they
00:22:47
◼
►
try to talk to it using the Google trigger phrase.
00:22:52
◼
►
So they're constantly saying, you know, "Okay, Google," or whatever, to try to make it do
00:22:57
◼
►
Especially, again, if it's in the middle of something and one kid wants to stop it playing
00:22:59
◼
►
audio or play a different one, they're yelling at it to be—so the Google thing is answering
00:23:03
◼
►
them trying to play music at the same time.
00:23:06
◼
►
It's like, you have to talk to them, but it's like, they don't understand why you would
00:23:10
◼
►
have to use a different phrase.
00:23:11
◼
►
I mean, I guess you can explain like it's not a Google thing or whatever, but that's
00:23:16
◼
►
So, I have such mixed feelings about this.
00:23:21
◼
►
So we got a letter from Tim Wouters and Tim said, "I see some funny parallels between
00:23:28
◼
►
Apple product launches, even with you guys, with respect to HomePod in your latest episodes."
00:23:33
◼
►
And Tim enumerates a bunch of things and I'll try to summarize his summary.
00:23:38
◼
►
So when the iPod was released in 2001, it enters an existing market of MP3 players.
00:23:43
◼
►
Oh, there's no wireless, there's less space in a Nomad, lame.
00:23:46
◼
►
The iPhone, oh, it's ridiculously expensive.
00:23:48
◼
►
doesn't have a physical keyboard, no copy paste, no 3G, etc. etc. HomePod, well, it's
00:23:53
◼
►
ridiculously expensive, it doesn't do multi-room audio, it doesn't do stereo, it doesn't do
00:23:56
◼
►
multi-user series, it's severely limited, etc. So Tim's point is he continues, I'm assuming
00:24:03
◼
►
he continues, every time Apple obliterates critics with its relentless focus on continuous
00:24:08
◼
►
improvement. So in so many words, why isn't HomePod the same thing all over again?
00:24:12
◼
►
- Well, I mean, I don't think it's fair to assume
00:24:16
◼
►
that every Apple product that is kind of weird
00:24:19
◼
►
or iffy or delayed or incomplete 1.0
00:24:21
◼
►
will grow up to be an awesome 2.0 or 3.0 or 4.0.
00:24:26
◼
►
The initial iPod was really expensive
00:24:29
◼
►
and it was pretty limited,
00:24:30
◼
►
especially 'cause it was Mac only at the time.
00:24:32
◼
►
There were reasons to be skeptical of the initial iPod
00:24:36
◼
►
and that market wasn't really proven yet.
00:24:38
◼
►
Whereas over time, they did make it great
00:24:42
◼
►
and it was very successful.
00:24:44
◼
►
The original iPhone was too expensive for a lot of people.
00:24:47
◼
►
That original one did not sell nearly as many
00:24:49
◼
►
as the follow-up models.
00:24:51
◼
►
But over time, they made the iPhone ridiculously great.
00:24:55
◼
►
I mean, in my opinion, it was pretty great from day one,
00:24:56
◼
►
but they made it more successful and more mass-market
00:24:59
◼
►
as time went on.
00:25:00
◼
►
But look at the Apple Watch.
00:25:03
◼
►
The first version of the Apple Watch was barely usable.
00:25:06
◼
►
It was really a pretty mediocre product.
00:25:09
◼
►
had lots of problems, lots of limitations,
00:25:12
◼
►
lots of weird and bad design choices.
00:25:14
◼
►
They did iterate that over time,
00:25:16
◼
►
but most of that iteration happened
00:25:18
◼
►
with the help of additional hardware generations
00:25:21
◼
►
and a couple of years of software generations.
00:25:24
◼
►
That doesn't mean that we were wrong
00:25:26
◼
►
to criticize the Apple Watch 1.0.
00:25:29
◼
►
The Apple Watch 1.0 needed a lot of criticism.
00:25:32
◼
►
The HomePod, I think, is gonna be more like that,
00:25:36
◼
►
although I think it's probably starting from a better place.
00:25:39
◼
►
The HomePod is clearly a one-pointer.
00:25:42
◼
►
There's lots of missing features.
00:25:43
◼
►
There's lots of things that are a little bit wonky
00:25:45
◼
►
or don't quite work the way people want them to.
00:25:48
◼
►
But I do expect over time for the HomePod
00:25:50
◼
►
to get significantly better.
00:25:52
◼
►
That doesn't mean that this HomePod
00:25:54
◼
►
will get necessarily a better look.
00:25:55
◼
►
That might require new hardware.
00:25:57
◼
►
So I think it is fair to criticize this one.
00:25:59
◼
►
And the other side of this is that
00:26:02
◼
►
a lot of the criticism about the HomePod today
00:26:07
◼
►
is about Siri and the limitations of Siri
00:26:10
◼
►
and inferior performance in some areas of Siri.
00:26:15
◼
►
I don't think we can reasonably assume
00:26:18
◼
►
that that's going to get better at the same kind of pace
00:26:20
◼
►
that we're used to seeing Apple products get better with.
00:26:24
◼
►
When you're mainly waiting on hardware advances,
00:26:27
◼
►
like we need the CPU in this thing to get faster,
00:26:30
◼
►
that's gonna happen, that's kind of a sure thing
00:26:33
◼
►
to happen one to two years after the launch of version one
00:26:36
◼
►
of pretty much anything that Apple makes.
00:26:38
◼
►
When you're worried about the local device software
00:26:41
◼
►
getting better, like Apple's pretty good
00:26:43
◼
►
at local device software, there's some flaws here and there,
00:26:45
◼
►
but they're pretty good at it.
00:26:46
◼
►
But Siri is not new and has gotten better
00:26:50
◼
►
at a glacial pace and in many ways has the same problems
00:26:55
◼
►
today as it did when it launched like seven years ago.
00:26:58
◼
►
I don't necessarily think it's a reasonable assumption
00:27:02
◼
►
that the HomePod's flaws that are Siri related
00:27:05
◼
►
are about to get better, or are gonna get better
00:27:08
◼
►
in two years.
00:27:09
◼
►
I actually don't think that's a safe assumption.
00:27:11
◼
►
I would love that to be the case,
00:27:12
◼
►
but the track record of Siri so far is pretty slow progress
00:27:17
◼
►
and certain types of things
00:27:19
◼
►
that basically are always problems.
00:27:21
◼
►
I don't see that changing quickly,
00:27:25
◼
►
at least not as a sure thing.
00:27:27
◼
►
So I think it is reasonable to criticize HomePod 1.0
00:27:30
◼
►
for no one to be making fun of us
00:27:32
◼
►
for criticizing the things
00:27:33
◼
►
that are actually wrong with it today,
00:27:35
◼
►
and also to be a little skeptical of Siri improvements
00:27:39
◼
►
being meaningful that are coming anytime soon.
00:27:42
◼
►
- The funny thing about this is that,
00:27:43
◼
►
Siri, or at least my understanding
00:27:45
◼
►
of the implementation of Siri,
00:27:47
◼
►
is one of the few things that Apple could actually tweak
00:27:50
◼
►
on their end without a software update, right?
00:27:52
◼
►
Like, they can make tweaks to Siri server-side,
00:27:55
◼
►
and they can do that at any time.
00:27:57
◼
►
And obviously, that's not a universal thing,
00:27:59
◼
►
but generally speaking, they can make Siri a lot better
00:28:01
◼
►
without having to do any sort of software update locally.
00:28:04
◼
►
And so here's the one place where Apple is most well equipped to make changes.
00:28:09
◼
►
And yet I completely agree with you, Marco,
00:28:11
◼
►
that Siri has gotten potentially even worse than when it was new.
00:28:15
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No, it's not worse than it definitely. And they started out pretty bad.
00:28:19
◼
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It definitely is better and it is getting better,
00:28:22
◼
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but it's getting better at a very slow pace and it's still is, you know,
00:28:27
◼
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it gains new abilities, you know, about once a year,
00:28:31
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which is not frequent enough.
00:28:33
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It gains new abilities about once a year,
00:28:35
◼
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but it is not, it seems like it hit a plateau
00:28:39
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of reliability, like roughly in year two or three,
00:28:43
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and hasn't really gotten more reliable since then.
00:28:47
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- Yeah, the point I'm driving at though is that
00:28:49
◼
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it's weird to me that this is the one place
00:28:51
◼
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where Apple could really ship fast, ship off,
00:28:54
◼
►
and they don't, and it really bums me out.
00:28:56
◼
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And, ah man, I have so many angry thoughts about Siri
00:29:00
◼
►
that we'll probably get to next
00:29:01
◼
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that I'm just going to leave for now.
00:29:02
◼
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But I agree with pretty much everything you just said.
00:29:07
◼
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>> So, when you read this, I think we got all of it from the email.
00:29:11
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And so I think this, like we didn't leave out any examples.
00:29:14
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And basically the only two examples are iPod and iPhone.
00:29:16
◼
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And the gist of the email is, you know, why do you doubt Apple?
00:29:19
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Like haven't they proven the doubters wrong?
00:29:22
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►
You know, the last line of history proves you wrong, doesn't it?
00:29:27
◼
►
I think to start we have to say whatever logical fallacy or statistical bias that is, you know,
00:29:32
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you cherry picked.
00:29:33
◼
►
Like it's iPod and iPhone are the two examples, yes.
00:29:36
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Yes there's the famous, what is it, Rob Muldove of Slashdot, anyone remember Slashdot?
00:29:42
◼
►
Who said the iPod was no wireless less space than an homemade limb, that's what that quote
00:29:46
◼
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And that lots of people doubted the iPhone, right?
00:29:50
◼
►
Those are like Apple's two biggest products after the Mac.
00:29:53
◼
►
So yeah, you can pick them and say they were doubters.
00:29:56
◼
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There were doubters for Ping, too, that didn't go anywhere.
00:29:59
◼
►
There were doubters for the iPod Hi-Fi that didn't go anywhere.
00:30:01
◼
►
There were doubters for the G4 Cube that, like, you know, if you just pick the ones
00:30:04
◼
►
that end up being smash successes, it can look like, "Hey, history proves you wrong."
00:30:07
◼
►
But setting that aside, like, so, whatever.
00:30:10
◼
►
You know, so you can't use these as examples to anything, but what's different about the
00:30:13
◼
►
HomePod than the successes?
00:30:15
◼
►
What makes it more likely to be more like whatever sort of not so great success than
00:30:23
◼
►
it is to be like the iPod and the iPhone.
00:30:26
◼
►
And I think there is – not to say that this means HomePod is not going to be a success,
00:30:32
◼
►
but I think it probably means that HomePod won't be as huge a success as the iPod and
00:30:37
◼
►
Both of those things came into the market and they were substantially different than
00:30:41
◼
►
the existing players.
00:30:43
◼
►
Obviously the iPhone was different.
00:30:44
◼
►
A lot of the criticism was about how it was different.
00:30:46
◼
►
There's no physical keyboard.
00:30:47
◼
►
No one does phones like that.
00:30:48
◼
►
You can't make a phone like this.
00:30:49
◼
►
It doesn't even have 3G.
00:30:50
◼
►
All the phones out there have 3G and it's expensive, but the iPhone was not just like
00:30:57
◼
►
a Nokia candy bar phone but with an Apple logo on it, right?
00:31:00
◼
►
It was very, very different.
00:31:02
◼
►
It had things that no other phone in the market had.
00:31:05
◼
►
The software, obviously, no other phone in the market behaved like that.
00:31:08
◼
►
People didn't even think it could possibly be real, right?
00:31:10
◼
►
The iPod was more conventional, but still it was smaller and more well-integrated than
00:31:17
◼
►
the other devices that you could buy that hold lots of songs in them.
00:31:20
◼
►
And the key part about the iPod was that normal people could be successful at the task of
00:31:25
◼
►
taking your music collection and putting it on this device and listening to it.
00:31:29
◼
►
I owned a bunch of pre-iPod solid state music players, and if you remember, they also had
00:31:35
◼
►
pre-iPod hard drive based ones that were the size of a truck.
00:31:39
◼
►
Normal people, if they bought those things at all, which they probably wouldn't, tended
00:31:44
◼
►
to be less successful.
00:31:45
◼
►
I know my wife was not successful at getting the audio onto her tiny little flash, whatever
00:31:50
◼
►
a Samsung or maybe it was Panasonic, I don't even remember, like there were, or maybe Yamaha,
00:31:57
◼
►
iPod was different than the others in that it was better in all ways in terms of like
00:32:02
◼
►
size and number of songs that it held, and it was better in all ways related to user
00:32:07
◼
►
interface and so even though it was very limited and it was Mac only and it was expensive and
00:32:10
◼
►
it had no wireless and it had less space than a Nomad which I think was the one of the hard
00:32:14
◼
►
drive based players in the market, it had significant advantages.
00:32:18
◼
►
HomePod enters a market already populated by devices that already do more than the HomePod
00:32:25
◼
►
does in exactly the same way that the HomePod intends to do it.
00:32:28
◼
►
There are cylindrically shaped speakers that play audio that you can talk to, right?
00:32:33
◼
►
There is no differentiator for the HomePod except perhaps audio quality, and it's not
00:32:37
◼
►
like there's no competition for audio quality.
00:32:39
◼
►
Sonos has good audio quality, and depending on whose test you look at, even the Google
00:32:43
◼
►
Max thing seems to be so-so, right?
00:32:46
◼
►
So HomePod comes in with no real differentiator, like there's nothing that it does that is
00:32:54
◼
►
It's not like everything else has a physical keyboard and it doesn't.
00:32:55
◼
►
All the other ones require you to touch them and HomePod lets you talk to it.
00:32:59
◼
►
No, it's exactly the same feature set.
00:33:01
◼
►
And that's why the HomePod's getting slammed because it comes into a crowded market doing
00:33:06
◼
►
nothing different or better than the competition and not doing many things that the competition
00:33:14
◼
►
only thing you could say HomePod has going for it is audio quality, but even audio quality
00:33:17
◼
►
per price. You can get two Sonos 1s versus the HomePod, and two Sonos 1s sound just about
00:33:21
◼
►
as good as the HomePod with the possible exception of bass, most people say. So that thin edge
00:33:27
◼
►
of like, okay, well, it's the best sounding cylinder that you can talk to that you can
00:33:30
◼
►
get, but on the other side of that coin, you can't talk to it in as many ways as you can
00:33:35
◼
►
talk to these seven other products, means that it's getting slammed for, I think, legitimate
00:33:40
◼
►
reasons and it also means that unless something very important changes, it doesn't have the
00:33:45
◼
►
potential to be a breakout hit in the same way the iPhone and the iPod do because it
00:33:48
◼
►
isn't differentiated enough.
00:33:51
◼
►
Even if it gets better at everything and it is as good as the Google Home devices at answering
00:33:56
◼
►
your things and as good as Sonos and audio quality or whatever, you've just caught up
00:34:02
◼
►
then, right?
00:34:03
◼
►
Whereas the iPhone is either going to live or die based on the idea that you can have
00:34:07
◼
►
a phone that's all screen.
00:34:08
◼
►
And guess what? It lived. Right? And same thing with the iPod. Is the ease of putting
00:34:13
◼
►
some music on this thing enough to make up for the high price? Well, you know, it turns
00:34:17
◼
►
out that it was, especially once it came to Windows. The iteration is definitely a thing,
00:34:22
◼
►
but even iteration can't save you entirely or can't make you wildly successful. Apple
00:34:28
◼
►
TV is a great example. Apple TV came out a long time ago, back when it was called ITV
00:34:32
◼
►
before Apple learned they couldn't use that name.
00:34:36
◼
►
The original Apple TV was not popular and did not succeed.
00:34:40
◼
►
Other devices came on market
00:34:43
◼
►
and did better than the original Apple TV.
00:34:45
◼
►
Eventually, Apple, you know, caught up and said,
00:34:48
◼
►
"We're going to make a little Puck-shaped thing,
00:34:50
◼
►
and we're going to do what everyone else is doing."
00:34:53
◼
►
But right now, Apple TV is, you know, it can --
00:34:58
◼
►
it's main advantage is that you can play
00:34:59
◼
►
your DRM-locked Apple content,
00:35:01
◼
►
But other than that, it has no great differentiator
00:35:05
◼
►
besides media lock-in from all the other
00:35:08
◼
►
television connected devices.
00:35:10
◼
►
And even some smart TVs can play Netflix
00:35:11
◼
►
just as well as the Apple TV.
00:35:13
◼
►
So they iterated an Apple TV for a long time
00:35:16
◼
►
and it actually took them essentially two tries
00:35:18
◼
►
to even figure out what the correct features
00:35:21
◼
►
and price bar for that type of device.
00:35:24
◼
►
So I think it's not like we're doubting
00:35:28
◼
►
that the HomePod will be a successful product,
00:35:32
◼
►
but I think it is entirely reasonable
00:35:34
◼
►
to give it all the criticism that it's getting,
00:35:37
◼
►
and I think it's entirely reasonable
00:35:38
◼
►
not to expect it to be a breakout success
00:35:41
◼
►
like the iPod and the iPhone,
00:35:42
◼
►
at least until it comes out with some differentiator.
00:35:47
◼
►
In fact, if it was, it would have,
00:35:49
◼
►
they always say this,
00:35:50
◼
►
if people aren't making fun of you,
00:35:52
◼
►
you're probably not gonna be that successful.
00:35:55
◼
►
If it was more differentiated
00:35:57
◼
►
and did something radically different, that would give it probably more potential, because
00:36:02
◼
►
maybe that weird thing that it's doing that nobody else is doing is going to be the thing
00:36:05
◼
►
that makes it a great success.
00:36:08
◼
►
But now you look at it and it's like, it's not doing anything differently than anyone
00:36:12
◼
►
It's doing exactly the same stuff, only some of it not as good.
00:36:15
◼
►
And that doesn't spell massive success, it spells okay success.
00:36:21
◼
►
Even the watch, I would say, is much more differentiated, and even the watch has taken
00:36:24
◼
►
while to get going but there was really no other smart watch that had the
00:36:28
◼
►
basically the the power and the you know the the fashion sense that the Apple
00:36:33
◼
►
watch did on its introduction so even that had more potential upside than the
00:36:37
◼
►
home pod so I think everyone is lukewarm on the home pod for valid reasons I
00:36:42
◼
►
agree I mean it's just it's a fair point like I understand why the email was
00:36:49
◼
►
written I just I don't currently see it as the same and even if HomePad version
00:36:55
◼
►
7 is the best speaker that has ever been made I don't think that negates any of
00:37:00
◼
►
the criticisms we have now. And I'm trying to think of like what would be a
00:37:04
◼
►
breakout feature like you know it's a feature that doesn't already exist in a
00:37:09
◼
►
Google or Amazon or Sonos product that the HomePod could have and you know just
00:37:17
◼
►
Just because I can't think of one doesn't mean there isn't one.
00:37:19
◼
►
There could be one.
00:37:21
◼
►
But nothing Apple has announced I think fits that category.
00:37:24
◼
►
Maybe, well, I don't know.
00:37:26
◼
►
Maybe like if the HomeKit stuff ever takes off Apple could do a better job of integrating
00:37:30
◼
►
all of our light switches and doorbells and whatever than Amazon currently does.
00:37:35
◼
►
But I don't know.
00:37:38
◼
►
And in the meantime we're all just hoping that HomePod catches up.
00:37:41
◼
►
its voice stuff ends up being as good as Google and Amazon and that it gets all the capabilities
00:37:48
◼
►
that Apple originally advertised for it in terms of having multiple ones and multi-room
00:37:52
◼
►
audio and all the other things that some of its competitors already have.
00:37:55
◼
►
I want one, but I know I'm going to be disappointed by it, and so that's why I haven't bought
00:38:00
◼
►
And plus, it's, what is it, $350, $400?
00:38:02
◼
►
That's enough money.
00:38:04
◼
►
That's not an impulse buy to me.
00:38:06
◼
►
And not to say that it is to you two either.
00:38:07
◼
►
Just for me anyway, it's not an impulse buy.
00:38:10
◼
►
And so I just, it's new and shiny and Apple made it,
00:38:14
◼
►
so that means I should have one, that's the rule,
00:38:18
◼
►
that's what they tell me to do,
00:38:19
◼
►
that's what Uncle Tim tells me to do.
00:38:21
◼
►
And I don't know, I'll probably get one eventually,
00:38:23
◼
►
but sitting here now, I know it's gonna disappoint me.
00:38:26
◼
►
- Yeah, I really want to want the HomePod more.
00:38:30
◼
►
You know, like I feel like I'm on Apple's team
00:38:34
◼
►
for pretty much everything else,
00:38:35
◼
►
as much as some people think I'm not.
00:38:37
◼
►
I really am on Apple's team for the most part,
00:38:40
◼
►
and the reason why I sometimes criticize them
00:38:43
◼
►
is because I like them so much,
00:38:44
◼
►
and because I think they're better than everyone else
00:38:46
◼
►
in the industry at a lot of stuff.
00:38:47
◼
►
But I really want so badly to love
00:38:52
◼
►
and then buy everything that they make.
00:38:54
◼
►
But I can't, like, the HomePod is about 70%
00:38:58
◼
►
of the way there for me.
00:38:59
◼
►
Like, I need something else.
00:39:00
◼
►
I need really good AirPlay 2,
00:39:02
◼
►
or I need a reason for Overcast to be developing on it,
00:39:05
◼
►
which might be AirPlay 2 whenever that ships,
00:39:07
◼
►
or I need a Siri kit API, like something,
00:39:12
◼
►
give me something else, close one of these
00:39:15
◼
►
open check boxes here that are making it
00:39:19
◼
►
not quite enough for me.
00:39:21
◼
►
Ultimately the thing that could really make it awesome
00:39:23
◼
►
for me is if Siri gets a lot better.
00:39:25
◼
►
And I think we might be waiting a long time for that.
00:39:29
◼
►
- On the audio front, the audio quality,
00:39:34
◼
►
or even just the, there are all device quality
00:39:36
◼
►
and the integration with the Apple ecosystem.
00:39:38
◼
►
HomePod has the very easy potential
00:39:41
◼
►
to be the audio equivalent of Apple TV
00:39:43
◼
►
in that there are lots of Apple TV-like devices
00:39:47
◼
►
that you can connect to your television,
00:39:49
◼
►
they can play like YouTube and Netflix and Hulu
00:39:52
◼
►
and all that stuff, right?
00:39:54
◼
►
Apple TV is not the only competitor in that market,
00:39:57
◼
►
but a lot of people I know who are in the Apple ecosystem
00:40:00
◼
►
and like fancy Apple stuff,
00:40:01
◼
►
instead of having a Roku or a Fire TV, they have Apple TVs.
00:40:05
◼
►
And why do they have them?
00:40:06
◼
►
Is it because Apple TV is fantastically better
00:40:08
◼
►
than Fire TV and Roku?
00:40:10
◼
►
- It's better in ways that Apple nerds care about.
00:40:13
◼
►
- No, trust me, it's better.
00:40:14
◼
►
I mean, I tried like, maybe what was it, two years ago
00:40:17
◼
►
when I tried like the all, I tried a Roku and a Fire TV
00:40:20
◼
►
because I was frustrated with the Apple TV
00:40:22
◼
►
and I'll tell you what, the Apple TV drives me crazy
00:40:26
◼
►
but it's still better than those.
00:40:29
◼
►
- I've used a bunch of them and I think it's,
00:40:31
◼
►
the difference is not that big.
00:40:32
◼
►
I feel like it's mostly aesthetic.
00:40:34
◼
►
I like some of the other remotes better than the Apple TV remote.
00:40:38
◼
►
That's for sure.
00:40:39
◼
►
Well, yeah, that isn't hard.
00:40:40
◼
►
But anyway, an Apple TV is more expensive, but people buy it because it's the Apple-iest
00:40:47
◼
►
So HomePod easily could get the market for people who want a cylinder they can talk to
00:40:52
◼
►
that plays audio nicely, and there are people who are in the Apple ecosystem and are willing
00:40:56
◼
►
to pay a little bit more for a nice-looking device that sounds really good.
00:40:59
◼
►
That's the easy market, right?
00:41:01
◼
►
Even if it doesn't do everything that Google Home and Echo do, and setting aside Sonos
00:41:06
◼
►
for now, HomePod for sure should get that entire market, which is not a small market.
00:41:12
◼
►
If it can suddenly be as successful as the Apple TV 4K, I think Apple would be okay with
00:41:17
◼
►
that for a 1.0 product, and then they can go from there.
00:41:20
◼
►
So I think there is a clear path to okayness for the HomePod, even without improving anything
00:41:26
◼
►
about it, simply because it is nice looking and it sounds good and it's integrated with
00:41:30
◼
►
Apple ecosystem and Apple people like you both just said, like to buy Apple stuff. So
00:41:34
◼
►
I think that's a gimme.
00:41:37
◼
►
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Make your next move with a wonderful, beautiful website
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from Squarespace.
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- Let's talk about Siri.
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I have thoughts.
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So this started a couple of weeks ago.
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I was having a conversation with my friend, Jamie Pinkham.
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And we were talking with a mutual friend of ours, and Jamie had said, "Siri is terrible,
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but I applaud Apple for sticking to their guns in regard to privacy.
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We all know if they gathered more info on us, it would be better."
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And I thought, "You know what?
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He's absolutely right."
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And maybe the reason I'm so grumpy about Siri is because Apple isn't just forgoing and eschewing
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— I think that's how you pronounce the word — eschewing privacy.
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doing what I would want them to do, which is to do the right thing and keep user privacy
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at the forefront and, you know, if their product is a little crummier because of it, then so
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But then I got thinking about it a little bit more, and it occurred to me, but Siri
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still sucks for a lot of things that have nothing to do with my data.
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Like did I tell the story on the show?
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I think I did, about asking when the UVA Tech game, basketball game was.
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And I'd asked for like, you know, when is the Cavaliers game on?
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And it wanted to show me the Cleveland Cavaliers.
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And then I asked like, when is the Hokie game on?
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And they was like, I don't know.
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When are the Hokies and Cavaliers playing each other?
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Uh, yeah, the, they played each other six months ago.
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Here's the score.
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What time is the Hokie basketball game?
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Oh, it's totally tonight at six o'clock.
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Why do you ask?
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Like, it's just, and that's the thing that's so frustrating.
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Well, one of the things that's so frustrating to me is that, yeah, I think
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Amy was right that in and of itself, things could be a lot better or Siri would be more
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knowledgeable if privacy wasn't as big a deal.
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So much more of this stuff could be crunch server-side.
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If my entire calendar was server-side, if all of my email was server-side, and by that
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I mean Apple could read all of it.
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In so many ways I feel like Siri could be so much better.
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And I respect Apple.
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I truly and honestly respect Apple for making their product by most arguments worse by not cutting that corner because I think that that's better
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For me even though the product on the whole is worse
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But can you get like an actor's name right? I was in even just basic dictation
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So I went for a run
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And it's one point to the Ryan my iPods in I'm all I'm on my Apple watch my Apple watch with this LT
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connection which I don't know if you've ever heard I'm a little grumpy about but here to be that as it may
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I'm on my AirPods Apple watch. I am panting to be fair, but I have I
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Had held down the crown on the Apple watch
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so it would listen to me because I have hey Siri or actually hey Siri doesn't work with the AirPods, but I
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Don't have the double tap to kick on Siri because I prefer to do it differently
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I prefer for the double tap to do different things. So I hold down the crown on the watch
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I hear the beep beep and I said something to the effect of like remind me to open a 529 savings account for Michaela and
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Holy God, I wish I had recorded what it had come up with in the defensive series
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I was panting this was like two-thirds of the way through my run, but it came up with like something that was barely intelligible
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I was able to piece it together after the fact but it was
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hilarious how bad the transcription was and all it was was a reminder like this shouldn't in
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theory have been that complex. Then I get home and I decide I wanted to listen to some
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probably god-awful music. I don't even remember what it was. And so I'm in front of my garage.
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I'm on my driveway. My phone was sitting in my kitchen. Now Marco, you've seen the house
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and we are talking 20 feet maybe from the, from basically the garage door to the kitchen.
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And to be fair, there's a couple of walls including an exterior wall between me and
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my phone. But...
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and probably a lot of Tito's and Velveeta shells and cheese.
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And so I, you know, said, you know, "Hey, can you play me the latest album by, you know,
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Mute Math or something like that?"
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I don't remember exactly what it was.
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And then I see, "Hold on."
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Again, this is on my watch.
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Now, I have plenty of Wi-Fi coverage at this point, but it appears that's not good enough.
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I'll tap you when I'm ready.
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Nope, Siri's not available.
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Sorry about that.
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And it's like, come on, now maybe that isn't,
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I guess strictly speaking that's not Siri,
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like that's just a general connectivity issue because--
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- Well, I mean, is it?
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Or is it a local failure or a server failure?
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Either way, it's kinda Siri's problem.
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Like if your watch should be connected,
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you know, like if it's in an area
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where it has good coverage, it should be connected.
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- I mean, I have plenty of LTE, although I did look,
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and it was not on LTE at the time.
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I have plenty of LTE though, so hypothetically it could,
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should have falled back to—falled back—fell back to LTE. I certainly was well within my
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Wi-Fi coverage, without question I was in wi—within Wi-Fi coverage. And yet it insists
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on going, I think, to the phone, because, you know, when I did the swipe up to get the
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little control center thing, I saw a phone icon in the upper left. And it was insisting
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on going to the phone, which in and of itself is a first stop. Okay, fine, I'm okay with
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that, but can you not fall back onto something else? And whatever I was trying to play was
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something that I had in iTunes match. So this should have, like the way I expected it to
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work is that maybe it would have tried the phone and then given up when it wasn't a strong
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enough connection or whatever, and then just gone via either Wi-Fi or LTE and asked, you
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know, Apple, "Hey, what did Casey just say? Oh, he wants to listen to the latest album
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by Mutemath. Oh, okay. So does he have anything by, you know, Mutemath and iTunes? Oh, indeed
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he does. Here's what you should play and it should work." And it's just these little failures
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are happening all the friggin' time.
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And it's to the point that I feel like
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I cannot communicate with my phone verbally,
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I cannot communicate with my phone by typing on my phone,
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because that's become a disaster.
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So I just, I feel like the only device that I have
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that I can input any text into with any efficacy is my Mac.
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And it's driving me insane.
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- Let's better hope it's not the MacBook keyboard.
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- Actually, my C key was a little bit crunchy today.
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I was not too happy about that.
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I was able to mash on it and get whatever,
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you know, microscopic speck of dust
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was in there out of the way.
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I did not need to worry about grabbing
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the can of compressed air.
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That, I kid you not, I bought specifically for my MacBook.
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I hadn't had a can of compressed air in the house
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in like 10 years.
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- But I needed one for the MacBook.
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- No, I mean like, I think a lot of the frustration here
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is like, I mentioned I think last show
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or maybe it was on my 17 hour talk show last week
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or whatever it was.
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I mentioned that when I first got the Amazon Echo,
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after years of passively trying to use Siri
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and have it fail a lot of the time
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and just kind of be frustrated by that,
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it was striking to me how reliable the Amazon Echo was
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and how quickly it would answer me.
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And in part, this is kind of not a straight comparison
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because the Amazon Echo is stationary,
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plugged in all the time, listening all the time,
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for the wake word at least,
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and is in a controlled environment.
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It's always in the same spot.
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And there are acoustic things that can happen,
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like for instance, I mentioned earlier,
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when my range hood fan is on, on the stove,
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it creates a good deal of fairly broadband white noise,
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and the Echo just can't hear anything anymore.
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Even if humans can hear over it just fine,
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certain types of noise that are in the room,
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the Echo just seems to really hear very badly
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if those noises are present.
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But otherwise, the Echo is pretty reliable,
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but again, that's because it's in one place,
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plugged in all the time,
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listening for the wakeboard all the time,
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and has a stable connection.
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Like, it can remain connected to the network.
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It doesn't have to power save and drop itself off the WiFi
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when it's not necessary, stuff like that.
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So there are, this is not a straight comparison here
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to your watch situation, which was very possibly affected
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by connectivity and power saving stuff.
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But that being said, like, you know,
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the way the error rates of these things work,
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suppose the Echo hears me 95% of the time,
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and Siri hears me 90% of the time,
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that still means Siri fails twice as often.
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And so as you get closer to these higher numbers,
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you know, it's very, same math
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when you talk about cache hit rates,
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you know, the same problem with like,
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like, you know, it seems like my,
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Like when one of my cache servers is down,
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then about 8% of hits will miss.
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But that also means that my databases
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are then serving like five times as many hits
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'cause the hit rate is usually so high.
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So you'll see a huge spike in load on the databases
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for what seems like a small difference in the cache hit rate.
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So it's a similar problem here with like,
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for Siri to get like competitive and better in this way,
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it needs to get, it needs to dramatically reduce
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its error rate and its failure rate.
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And Apple might think it's really good.
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If Apple has data on this, which I'm sure they do,
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they might see it as somewhere being in the 80s or 90s
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and think that's great, but the competition
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is even better than that, and the difference
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can still be seen and felt pretty regularly.
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I would love so much for Siri to improve
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at the same rate as Apple's hardware and software
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usually improves, but it's been here a while
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and we haven't seen that, so I don't think
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anybody should reasonably anticipate
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that that's going to happen now.
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Like all of a sudden, is Siri gonna start
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getting better at a rapid pace?
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I don't know, like they have the HomePod,
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which depends very heavily on Siri,
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so you might think that's great motivation,
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but I think the iPhone for the last seven years
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is also pretty good motivation and they haven't done that.
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So, you know, I don't, it just, it doesn't seem like
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it's really a core competency of Apple
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to make really good AI-based big data services like this.
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And a lot of people lean on the privacy thing,
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and Apple to some reason, or to some degree,
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also kind of leans on the privacy angle
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almost as an excuse of why it has to be this way.
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And I think that's not a valid argument.
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I think the privacy aspect of the way Apple does things
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is nice, and there's merit to that, there's value to that,
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I'm glad they do that, but that does not preclude them
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from making really good services in this area.
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It just doesn't, it's two separate things.
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Yes, if they had more data, if they were more creepy
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with collecting stuff, certain types of certain services
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could get better, but Apple makes a lot of services
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that could get better with what they already have,
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and they don't, or they don't get better enough.
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So I don't think that Apple has to give up privacy
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to make great services.
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Conversely, I don't think the privacy is the reason
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their services in some of these areas are not great.
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I think that's a convenient excuse
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for people who don't really understand
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how to make these services very well,
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but otherwise, that's not the reality.
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The reality is these services can get way better
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with the amount of information
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that they already do or don't collect.
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I don't think Apple is culturally and structurally set up
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to make really great services of this type.
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I think they have proven that.
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- Yeah, and that's exactly my point
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when I was bringing up what Jamie had said to me,
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is that there's so much that has nothing to do with privacy.
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Like, okay, fine.
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Maybe if Siri saw that I was sitting in Virginia
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when I was asking about two Virginia colleges
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playing each other,
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maybe it could have narrowed down a little bit more.
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But either way,
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I don't think that would have made a tremendous difference.
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And okay, even if that would have made a difference, then what happens when I'm using Siri as like
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a front-end IMDB?
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Like, I think it was John had mentioned earlier, you know, I want to know about who's acting
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in the movie I'm watching or the TV show I'm watching.
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Like, Siri falls all over its face on that half the time, and that has nothing to do
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with anything, except I guess if it was listening to what I was watching, which is even creepy
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enough that I don't think Google does that sort of thing.
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So you know what I mean?
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Like there's so much that has nothing to do with privacy.
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And this is what I was saying originally, what Marco was saying now, just a moment ago.
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There's so much that is beyond this.
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And I just, it's frustrating.
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And I want to see it get better.
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And I'm frustrated that it's not getting better, especially since, unlike the annual release
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cycles for macOS and iOS, which we hopefully talk about this episode, I don't understand
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why this isn't getting better faster, except perhaps, just Marco, you said this a moment
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a corporate culture that isn't conducive to it.
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I think to generalize this from Siri specifically to these voice assistants in general, this
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is just to reiterate what Marco just said and what he said on this topic many times,
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and I think what we've all talked about in the past.
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I think it's actually analogous to the iPhone, which I'm thinking about because we had that
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earlier feedback about it.
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talked about the percentage differences in the gaps and like so you know if the
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competing products are this good in series that could even if a series
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improving there's still a gap between it but I think the important part of those
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hypothetical numbers is that like the original iPhone there is a there's a
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threshold on one side the same interface is not acceptable on the other side of
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that threshold you pass into the realm of acceptability. The iPhone was one of the first
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mass market devices to cross that threshold for touch input on a screen. The touchscreen,
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which touch screens which existed forever and people generally hated, suddenly got responsive
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enough that it, you know, it wasn't just like, "Oh, this is like 1% better." It crossed over
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all a line, right? And suddenly it was good enough. And they've gotten way better since
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then, right? But it was so clear that this is the first device that is good enough that regular
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people will use the touchscreen and not just find, you know, they'll like, they won't hate it. It'll
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feel good. It'll feel right. It'll feel like they're directly manipulating the things on the
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screen, right? For the cylinders that you talk to, the essential that there is the same line,
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and Amazon crossed it a long time ago, and it's, there's a couple of aspects. One is it's got to
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to hear you, right? Two is it has to know what the hell you're asking me about, and
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three is it has to do it fast, right? And the combination of those three things produces
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a feedback cycle for people who use the Echo that builds confidence. The first time you
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use it, you're impressed that it even understood what you mumbled. Then you're impressed that
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it did, like it could do the thing that you asked for. And then I think with the Echo,
00:58:20
◼
►
you're impressed that it did it so quickly. Like you feel like you barely have the words
00:58:23
◼
►
out of your mouth and it's setting your timer or doing whatever or telling you what time
00:58:26
◼
►
it is or telling you the weather.
00:58:28
◼
►
It just seems so fast.
00:58:29
◼
►
And when that happens, the threshold that it crosses, like the utility threshold of
00:58:34
◼
►
like, this is an appliance and it's no longer a computer thing where I just, you know, cross
00:58:38
◼
►
my fingers and hope that something cool and computery works just becomes part of your
00:58:43
◼
►
Even if it has limitations like, oh, I just know it can't hear me with the range hood
00:58:48
◼
►
There's parameters to it.
00:58:50
◼
►
If you know that's the case, that's bad, and Amazon should improve that.
00:58:54
◼
►
But it's not like on some days when it's raining you can't hear me, and then on Thursdays
00:58:59
◼
►
sometimes it doesn't hear me.
00:59:01
◼
►
You cross that threshold where it becomes reliable.
00:59:04
◼
►
And there are so many things that we can talk to, including Siri and lots of other things
00:59:08
◼
►
that have some kind of voice interface, that do not cross that threshold.
00:59:13
◼
►
And so you give up on them.
00:59:15
◼
►
You don't use them, or you use them for an extremely narrow set of things in particular.
00:59:20
◼
►
circumstances. Now, I think the HomePod has actually crossed some of those thresholds
00:59:24
◼
►
for Apple. I think the HomePod can hear me really, really well. It may be able to hear
00:59:28
◼
►
me better than any other device on the market. Not better enough, perhaps, to make a difference,
00:59:33
◼
►
because in general, I'm still amazed at how well the Google Home can hear me, and I've
00:59:38
◼
►
seen other people talk to their echoes from far distances, and it seems to work pretty
00:59:41
◼
►
well. But the HomePod, I think, crosses the threshold for, "Can it hear me?" It does not
00:59:46
◼
►
cross the threshold for "does it understand what I'm asking for?" because still many times
00:59:51
◼
►
it will neither not do what I think it should do or the same command will get different
01:00:01
◼
►
And it also, I think, doesn't cross the threshold, as I mentioned before, for responding quickly
01:00:05
◼
►
When I tell it to stop playing music, I know it hears me, I know it understands what I
01:00:09
◼
►
want to do, and it does it, but it does it a little bit more slowly than I would like.
01:00:14
◼
►
enough that it gives me that millisecond of doubt whether it's doing it, it doesn't create
01:00:18
◼
►
that feedback cycle where I'm like, "Oh, now I feel like I have a voice connection to an
01:00:22
◼
►
off switch," right?
01:00:23
◼
►
In the same way that whenever Marco says, "Turn everything off," and it's downstairs,
01:00:27
◼
►
that it turns everything off, and you get used to it doing that, right then, you don't
01:00:32
◼
►
expect it to have a little spinner light going spin, spin, spin, spin.
01:00:35
◼
►
"Okay, I'll turn off your lights."
01:00:37
◼
►
That's too long.
01:00:38
◼
►
That doesn't create the feedback cycle.
01:00:39
◼
►
So I'm not sure exactly what values those lines are at, but I can tell that certain
01:00:44
◼
►
devices are over and certain devices are not.
01:00:46
◼
►
And I think HomePod, with the advancement of its audio output and input, has crossed
01:00:50
◼
►
over a bunch of those lines, but still a couple things lag behind.
01:00:56
◼
►
And you really got to get everything over the line, kind of like the original iPhone
01:01:00
◼
►
To sort of enter the game, to enter the realm of devices that regular people will use routinely
01:01:06
◼
►
day after day and stop thinking about it as a tech gadget and start thinking about it
01:01:10
◼
►
as an appliance that you just expect to work all the time.
01:01:13
◼
►
>> Yeah, we're a long way from there, unfortunately.
01:01:16
◼
►
>> But not for the other cylinders, Casey.
01:01:17
◼
►
You should get a Google Home or an Amazon Echo.
01:01:20
◼
►
>> I actually have an Amazon Echo on its way to me right now.
01:01:25
◼
►
Sorry about "Bury the lead."
01:01:27
◼
►
>> Actually, yes.
01:01:28
◼
►
So a friend of mine, Justin Williams, he might know from Glassboard, among other things,
01:01:33
◼
►
He was getting rid of his Echo and said to me, rather than trying to figure out who to
01:01:40
◼
►
sell it to, if I covered postage, he would send it my way.
01:01:43
◼
►
And so Apple Pay cashed him the cost to send it from him to me, and it'll be here sometime
01:01:51
◼
►
Probably after we record, actually, so you're not going to hear any more about this for
01:01:54
◼
►
a couple of weeks at least.
01:01:55
◼
►
I still don't have any particular interest in having an Echo in my house, but since almost
01:01:59
◼
►
Almost everyone I know has one and almost everyone I know loves them.
01:02:03
◼
►
I'm curious to see what will happen with it.
01:02:06
◼
►
>> Put it in your kitchen and start asking it kitchen questions or putting it in a tea
01:02:08
◼
►
room and start asking it TV questions.
01:02:10
◼
►
By the way, I did test the HomePod on TV questions.
01:02:12
◼
►
I asked it who is the star of a movie that's out now and I asked it when a movie was released
01:02:19
◼
►
and I did both of them in just the first way that occurred to me.
01:02:23
◼
►
The questions that I have a good comparison to because I ask my Google things all the
01:02:28
◼
►
in the movie, it more or less got it. It basically read me a webpage, but it read me the relevant
01:02:35
◼
►
portion of the webpage, and it read me like seven of the people that are in the movie
01:02:39
◼
►
and then asked me if I want to read the next two as well. So it didn't get like who the
01:02:42
◼
►
star was. I think there's an obvious answer, like one person, but it read the cast. It
01:02:47
◼
►
didn't read me the title and the ratings. So I give it that one, but it definitely sounded
01:02:50
◼
►
like I found this on the web about blah, blah, blah, which is not as direct as when I asked
01:02:54
◼
►
the question of Google and just tells me straight up. I asked it the release date, and it was
01:02:58
◼
►
It was verbose about it, it said the movie XYZ was released on January 12th, blah blah
01:03:03
◼
►
blah, but it got the right answer.
01:03:04
◼
►
So I don't know if HomePod has gotten better about that than Siri.
01:03:12
◼
►
Mostly I'm just enjoying the fact that I find it so much more reliably able to hear me.
01:03:17
◼
►
I hate using Siri, I don't have my watch, I don't wear my watch most of the time, but
01:03:20
◼
►
I hate using Siri on my phone because I activate it and I never know when it's safe for me
01:03:23
◼
►
to start talking.
01:03:25
◼
►
And almost all the time, I hold down the home button, and a little Siri thing appears on
01:03:30
◼
►
the screen, and I say whatever I want to say, and I see the little waveform move, and while
01:03:37
◼
►
I'm talking it goes, "Bubaloop."
01:03:41
◼
►
That is exactly me.
01:03:43
◼
►
And then I'm like, "Well, maybe it heard me anyway."
01:03:45
◼
►
So I finish what I'm saying, and it just stares at me, and it says, "How can I help you?"
01:03:50
◼
►
You moved your waveform in response to my speaking.
01:03:53
◼
►
It's clear that the audio was entering into the system and jiggling, and so I always have
01:03:58
◼
►
to end up saying everything twice, and I hate that.
01:03:59
◼
►
It makes me feel dumb, and it's not a good interaction.
01:04:01
◼
►
If I wait for the "ba-bloop," I feel like I'm waiting there forever.
01:04:05
◼
►
Now is it okay for me to talk?
01:04:06
◼
►
It's the worst.
01:04:07
◼
►
Talking to a cylinder is so much better.
01:04:08
◼
►
I don't care if it's ready for me.
01:04:09
◼
►
I just start talking, and the HomePod definitely passes that test.
01:04:15
◼
►
Not once did it not hear me.
01:04:17
◼
►
Not once did it "ba-bloop" at me or do anything or interrupt me in any way.
01:04:22
◼
►
I was able to say what I wanted to say and it was able to do what I wanted it to do.
01:04:27
◼
►
I think HomePod definitely crosses some thresholds that previously hadn't been crossed by any
01:04:31
◼
►
Apple product.
01:04:32
◼
►
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We got word and not us three specifically just in general there was word spread a couple of weeks ago
01:06:21
◼
►
I think that Apple is going to pull a snow leopard
01:06:25
◼
►
But for real this time like we really mean it this time for realsies pinky swear
01:06:31
◼
►
there's an article in Bloomberg that said Apple is going to kind of pump the brakes and
01:06:37
◼
►
It's going to well the the the headline is how Apple plans to root out bugs and revamp iPhone software
01:06:47
◼
►
There's a quote that one of you pulled for my convenience
01:06:49
◼
►
So thank you quote instead of keeping engineers on a relentless annual schedule and cramming features into a single update
01:06:54
◼
►
Apple will start focusing on the next two years of updates for its iPhone and iPad operating system,
01:06:59
◼
►
according to people familiar with the change. The company will continue to update its software annually,
01:07:03
◼
►
but internally engineers will have more discretion to push back features that aren't as polished to the following year.
01:07:12
◼
►
don't know where to start with this, other than to say that if this really is true,
01:07:20
◼
►
sitting here now anyway, this sounds magical. This sounds like, you know, the glass of ice
01:07:26
◼
►
water in hell. Not to say that things are that bad by any stretch, but what I mean is
01:07:31
◼
►
I really think that Apple could stand to kind of pump the brakes on new features and just
01:07:36
◼
►
work on hardening things. And I think that the three of us are amongst many voices that
01:07:41
◼
►
have been saying the same. And when we were doing Jason Snell's end of year recap and
01:07:49
◼
►
survey or whatever he called it, we'll put a link in the show notes. One of the things that
01:07:53
◼
►
struck me as I was reflecting on some of the things he'd asked about, like software quality,
01:07:57
◼
►
is that over the past year, so during 2017, I had had a lot of my like family members. And you know,
01:08:04
◼
►
so most of my friends are kind of pretty big nerds, but most of my family members are not.
01:08:09
◼
►
And I had had some family members say to me in so many words, "Holy crap, this Apple stuff
01:08:15
◼
►
never works anymore. What happened to it just working? And that really struck me. And I
01:08:21
◼
►
mentioned that to Jason. I think he actually used that in the report card. And it seems
01:08:27
◼
►
like it's time, the perception anyway, whether or not it's reality, the perception is, and
01:08:31
◼
►
I'm very much in this camp, that software quality is really kind of taking a turn for
01:08:35
◼
►
the worse. So it's easy to blame the relentless speed of new features for maybe that being
01:08:44
◼
►
the problem. Maybe that's just that they need to not have a litany of new features to release
01:08:50
◼
►
every WWDC. So perhaps slowing down on new and shiny will give everyone time to improve
01:08:58
◼
►
the old and, well, busted. But I don't know. It's hard because I've worked in big software
01:09:05
◼
►
companies but not quite this big. John, you can be the adult in the room as you always
01:09:09
◼
►
are, so I'll come to you after I ask Marco. Marco, how do you feel about this?
01:09:13
◼
►
- First, let's have the children discuss it.
01:09:16
◼
►
You and me are at the kiddie table at Thanksgiving,
01:09:19
◼
►
so let's talk amongst ourselves.
01:09:20
◼
►
- Mark already talked about this for an hour
01:09:22
◼
►
on another podcast.
01:09:23
◼
►
- I haven't had the time to listen to that.
01:09:25
◼
►
- No one has the time to listen to that.
01:09:26
◼
►
- Well, I was trying to figure out a way to make that joke,
01:09:28
◼
►
so thank you.
01:09:29
◼
►
All right, so anyway, so can you give us
01:09:31
◼
►
the chief summarizer and chief version then
01:09:33
◼
►
of that argument?
01:09:34
◼
►
- Yeah, basically, this is great to hear.
01:09:37
◼
►
I'm happy that this, and this seems like
01:09:41
◼
►
it has multiple sources and everything.
01:09:43
◼
►
It probably happened, this meeting or this change,
01:09:45
◼
►
but I don't think it really means much of anything yet.
01:09:49
◼
►
It's very much a, like, okay, that sounds promising,
01:09:52
◼
►
let's see what happens.
01:09:53
◼
►
Let's wait and see what the actual results of this are.
01:09:56
◼
►
I do think that the annual schedule
01:10:00
◼
►
of heavy feature-filled releases
01:10:02
◼
►
on almost all their platforms
01:10:04
◼
►
has been a significant contributor
01:10:06
◼
►
to the recent quality issues.
01:10:11
◼
►
I think from the little bit we've heard here and there,
01:10:15
◼
►
it really does seem like they don't devote enough time
01:10:19
◼
►
to bug fixing and refinement before the engineers
01:10:22
◼
►
on most of these projects have to go to the next thing,
01:10:25
◼
►
have to build the next marketing features,
01:10:27
◼
►
build the next headlining features,
01:10:29
◼
►
or get to the next major version.
01:10:31
◼
►
There's not a lot of time in an annual cycle
01:10:34
◼
►
for refinement and bug fixes.
01:10:36
◼
►
And so if indeed they're moving to a two-year cycle
01:10:39
◼
►
for major efforts, and this isn't saying
01:10:42
◼
►
that they're gonna only release iOS
01:10:44
◼
►
every two years or whatever, it's just major features
01:10:47
◼
►
will now be allowed to take two years.
01:10:50
◼
►
That sounds good, I don't know how different that is
01:10:53
◼
►
from how it has been though.
01:10:54
◼
►
I mean, we know certain things like APFS,
01:10:57
◼
►
that didn't take one year.
01:10:59
◼
►
Major features have always been allowed
01:11:02
◼
►
to take more than a year.
01:11:05
◼
►
I don't know what exactly this is allegedly changing,
01:11:10
◼
►
and I think we're not really going to know
01:11:13
◼
►
whether it's working or whether it's having a real effect
01:11:16
◼
►
for probably a couple years.
01:11:17
◼
►
We're gonna have to just see how the software evolved
01:11:20
◼
►
over the next couple of years,
01:11:21
◼
►
and kind of see, does it seem better now or not?
01:11:25
◼
►
- Yeah, I've been in a lot of big software companies,
01:11:29
◼
►
and over the years I've seen,
01:11:31
◼
►
I can't speak to what it's like inside Apple,
01:11:33
◼
►
But I have to think that it's not so incredibly different from other large companies, especially
01:11:40
◼
►
And a thing that happens in companies that do stuff with software or technology in general,
01:11:47
◼
►
and probably in any company, is that the higher you go up the management chain, the more the
01:11:52
◼
►
incentives are structured for those people to make it seem like things are going well
01:11:59
◼
►
and to themselves believe that things are going well.
01:12:04
◼
►
But eventually, something will happen that ripples all the way up the entire org chart.
01:12:11
◼
►
Me from down at the bottom of the org chart, I always saw those unfortunate things that
01:12:15
◼
►
happened as opportunities that must be seized upon by those in the lower ranks.
01:12:20
◼
►
Because that's your chance to say, "You people higher up have thought everything's
01:12:25
◼
►
great, but we've been down here telling you that X is really a problem, and now those
01:12:30
◼
►
chickens that have come home to roost to let's howl, you know, come together and have a discussion
01:12:35
◼
►
about how we're going to change things, right?
01:12:37
◼
►
And this cycle just repeats itself.
01:12:39
◼
►
Like it never actually like fixes all your problems, but basically, you know, you gather
01:12:44
◼
►
together, you say we're going to change how we do things in a way that will prevent things
01:12:47
◼
►
like this from happening.
01:12:48
◼
►
And you do it, like you make the actual change.
01:12:50
◼
►
You change procedures, you reorganize people,
01:12:53
◼
►
you change priorities, you do, you know,
01:12:55
◼
►
almost exactly the same things you're talking about here.
01:12:56
◼
►
You know, lengthen schedules,
01:12:57
◼
►
give people who are closer to the actual work
01:13:02
◼
►
more authority to push back on deadlines, right?
01:13:05
◼
►
You stop setting unrealistic internal deadlines
01:13:08
◼
►
just so some middle manager can get a bonus this year.
01:13:10
◼
►
Like you do all that stuff, right?
01:13:12
◼
►
And it works, like, it's not like it doesn't work, it works.
01:13:16
◼
►
Like you make things better.
01:13:20
◼
►
The countervailing forces of things slowing down and everything also happen, but then
01:13:24
◼
►
it just builds back up again.
01:13:25
◼
►
You get into a happy place again, and then the same incentive structures cause people
01:13:30
◼
►
to press hard and set aggressive internal deadlines, and fear of competition makes you
01:13:35
◼
►
have lots of features, and so on and so forth, and then another crisis happens, and people
01:13:39
◼
►
seize on it.
01:13:40
◼
►
And I feel like this is just a cycle of any large group of people doing things.
01:13:45
◼
►
And I'm not trying to be cynical about it.
01:13:48
◼
►
I agree with Marco and almost everyone else has looked at this, is like, yes, this is
01:13:51
◼
►
exactly what we want Apple to do. And I really believe that, A, they're really going to do
01:13:56
◼
►
it and, B, that it will really help, right? I think this same cycle has happened inside
01:14:04
◼
►
Apple many times in the past and it will happen many times in the future. And I just think
01:14:08
◼
►
we're kind of in, you know, in like a downswing that hopefully is about to take a turn into
01:14:14
◼
►
an upswing. So I see it as positive and there's an entire industry around how to not go through
01:14:21
◼
►
this rollercoaster cycle and how to get sustainable growth and just do great things forever and
01:14:26
◼
►
ever and it's just a constant struggle to get any large group of people to do that.
01:14:30
◼
►
Maybe Apple, that's another topic we won't get to today, but people have rose-colored
01:14:34
◼
►
glasses about whatever they think the heyday of Apple was and how well it was able to execute
01:14:39
◼
►
during those times and I think we will talk about that on a future show. But in general,
01:14:44
◼
►
This quality focus thing I think is positive, real, and we'll have real results, but we'll
01:14:51
◼
►
find ourselves back here in about 10 years at minimum, or at maximum rather.
01:14:56
◼
►
And that's just the nature of the beast and we just need to learn to ride it out.
01:15:01
◼
►
So I'm optimistic.
01:15:02
◼
►
I'm optimistic until I see what they do with the Mac Pro because if they disappoint me
01:15:07
◼
►
they'll really crush me, but I think I may be unique in that regard.
01:15:11
◼
►
- Well, and the Mac Pro is actually a really good
01:15:14
◼
►
thing to mention here.
01:15:16
◼
►
It's like they told us directly,
01:15:18
◼
►
like officially on the record,
01:15:20
◼
►
that they're working on a great new Mac Pro,
01:15:21
◼
►
that our Mac Pro problem will be solved.
01:15:24
◼
►
And honestly, half of us, I think our Mac Pro problem
01:15:26
◼
►
was solved by the iMac Pro, it's pretty great.
01:15:28
◼
►
But for the modular upgradable tower,
01:15:33
◼
►
or modular upgradable Mac Pro,
01:15:34
◼
►
I don't know if it's gonna be a tower,
01:15:35
◼
►
that's still a giant unknown.
01:15:36
◼
►
They said, they promised it will be better.
01:15:39
◼
►
but until it actually comes out,
01:15:41
◼
►
we don't know that it will be better.
01:15:43
◼
►
And so it's like, great, that was great talk to get,
01:15:46
◼
►
but we haven't seen the actions yet.
01:15:48
◼
►
So we can't really say whether that's
01:15:52
◼
►
an actual positive thing or not.
01:15:54
◼
►
- And this, one more minor point on this,
01:15:58
◼
►
and we've talked about this in the past as well,
01:16:00
◼
►
particularly for the Mac, where the phone,
01:16:03
◼
►
obviously they're still doing great in the phone,
01:16:04
◼
►
and they have fierce competition in the phone, right?
01:16:07
◼
►
So I bet they're going to still be running pretty hard on the phone front.
01:16:10
◼
►
And so far they have been running hard.
01:16:12
◼
►
They've been shipping good phones.
01:16:13
◼
►
So good on them, right?
01:16:14
◼
►
It's obviously the highest priority.
01:16:15
◼
►
They do a good job on it.
01:16:17
◼
►
You know, I don't expect that to change that much.
01:16:19
◼
►
The OS that runs in the phone, you know, the push features out here and there, I think
01:16:24
◼
►
they don't feel as much pressure from the competition as they did back when they had
01:16:28
◼
►
really, you know, back when Android was just so far ahead of them in terms of notifications
01:16:32
◼
►
and stuff and multitasking and stuff like that.
01:16:34
◼
►
I think that, you know, it's a closer race now.
01:16:36
◼
►
But the Mac, the fantasy opportunity that the low-level engineers would love to seize
01:16:41
◼
►
upon us, like, boy, imagine if we could have sets of people permanently responsible for
01:16:49
◼
►
every important part of the system, and those people just sat there and drained their bug
01:16:52
◼
►
cues, and improved performance and test coverage and drained their bug cues for like three
01:16:58
◼
►
And why would you do that?
01:16:59
◼
►
How can you afford to do that?
01:17:00
◼
►
Because the Mac's competition is not moving as fast as the phones and the tablets' competition,
01:17:06
◼
►
Not as much action is happening down there.
01:17:09
◼
►
And if you're trying to find a role for the Mac in the company, it could – one possibility,
01:17:14
◼
►
as we've discussed and chose in the past – is to make it the super reliable, bulletproof,
01:17:18
◼
►
industrial grade, never crashes, never does the wrong thing, just does what it's supposed
01:17:25
◼
►
to do reliably.
01:17:28
◼
►
Make that the reputation of the Mac.
01:17:30
◼
►
it seem, you know, you're in exchange for boringness and for slightly slower or
01:17:35
◼
►
perhaps, you know, much slower rate of change, you get massive reliability. So
01:17:39
◼
►
staff up the Mac teams, drain those bug queues, improve your test coverage,
01:17:43
◼
►
improve performance and memory usage and all those type of things. You know, this
01:17:50
◼
►
is assuming there's no major components that still need to be written because
01:17:52
◼
►
there may still be things lurking in there. And then do that for a couple of
01:17:57
◼
►
years to restore the Mac's reputation and to make it more attractive to the people who
01:18:02
◼
►
are most likely to use the Mac before you go on to the next cycle, whatever that is,
01:18:06
◼
►
the marzipan thing, and now it's time for the Mac to take its next evolution, time to
01:18:10
◼
►
get radical again.
01:18:11
◼
►
I don't think that will happen, but that is one way that, you know, were the people
01:18:16
◼
►
who seized on this opportunity able to really seize on it?
01:18:21
◼
►
I'm sure that's the dream of lots of low-level people who work on the Mac and who are sick
01:18:25
◼
►
of ignoring your bugs just as you are sick of them ignoring them.
01:18:28
◼
►
I mean this is definitely a good thing.
01:18:31
◼
►
I don't see any way we can spin it as a bad thing.
01:18:34
◼
►
But fast forward to what episode are we on?
01:18:36
◼
►
Fast forward to episode, I don't know, 310 and we'll see what we think.
01:18:43
◼
►
But no, I'm excited about this as much as I'm joking around.
01:18:46
◼
►
I'm really excited about this.
01:18:47
◼
►
I think this is a good sign that Apple is seeing what we're seeing.
01:18:51
◼
►
And it's also tough too because, you know, we don't get to see all the like, I don't
01:18:57
◼
►
know if analytics is the right word for it, but like the analytics data that Apple sees.
01:19:01
◼
►
And they may see that, you know, hard crashes in software are trending down over the years.
01:19:09
◼
►
And I think that that very well could be true.
01:19:13
◼
►
But it seems to me that it's the kind of wiggly stuff that's really been letting us down lately.
01:19:19
◼
►
Siri just not working when you want it to, for example, let alone just, you know, answering
01:19:24
◼
►
the question incorrectly.
01:19:25
◼
►
I don't know, it's tough, and it's, it's, I don't know what to make of it, but Stephen
01:19:31
◼
►
Sinofsky, is that how you pronounce it?
01:19:33
◼
►
I think something like that, wrote a tweet storm about this, and we'll put a link to
01:19:38
◼
►
either the tweet storm or he eventually wrote a blog post about it, we'll put some sort
01:19:41
◼
►
of link in the show, in the show notes, but I wanted to call out a few tweets of his.
01:19:44
◼
►
He was a Microsoft engineer and headed up a lot of their bigger software products, if
01:19:52
◼
►
not most of software.
01:19:54
◼
►
I don't know exactly where he was when he left Microsoft.
01:19:57
◼
►
But it's nice to say the guy knows what he's talking about, and he knows what he's talking
01:20:00
◼
►
about when it comes to delivering software to lots and lots and lots of people.
01:20:04
◼
►
So in some of the tweets he wrote, and this is tweet number 28 of his tweet storm, no
01:20:09
◼
►
one ever anywhere has delivered a general purpose piece of software and hardware at
01:20:12
◼
►
scale to a billion people delivering such a broad, robust, consistent experience. We
01:20:17
◼
►
don't have a measure for what it means to be "high quality." I can say that in any absolute
01:20:22
◼
►
sense Apple has exceeded everyone else. And that's kind of what I'm talking about, right?
01:20:26
◼
►
It may be that really software quality is good, it's getting better, in terms of crashes
01:20:33
◼
►
perhaps, and we've talked about this more than once on the show, but maybe it's getting
01:20:37
◼
►
worse in some of the kind of gray area that's harder to track. Stephen continues in Tweet
01:20:42
◼
►
31. But what happens to a team as complexity evolves is simply the challenge of coordination
01:20:48
◼
►
and more importantly consistency or leveling of decisions across a complex system. This is
01:20:52
◼
►
particularly acute if the bulk of the team has only known the previous few years of success.
01:20:56
◼
►
He continues in 32. So Apple will just renew their engineering process. It means thinking about how
01:21:01
◼
►
risk is analyzed, how schedules are constructed, how priorities are set. This is literally what
01:21:05
◼
►
it means to run a project and what we are all paying them to do. So in conclusion, so to me
01:21:11
◼
►
on Apple, this is Steven, to me on Apple, even as an outsider, I feel confident saying
01:21:14
◼
►
this isn't reactionary or a crisis or a response to externalities. Importantly, it isn't a
01:21:19
◼
►
massive pivot or a student body left. It's a methodical and predictable evolution of
01:21:24
◼
►
an extremely robust and proven system. So the short, short version is, hey, when you
01:21:29
◼
►
have a lot of people writing a lot of code for a lot of different systems, every once
01:21:32
◼
►
in a while, just like Jon said, you're going to have to sit back and take stock and say,
01:21:36
◼
►
we got to tweak a few things. And that's what they're doing.
01:21:38
◼
►
I think what Sinovski missed is the cyclic nature of this.
01:21:41
◼
►
Like that yes, this is a totally routine thing that happens, and that it happens repeatedly.
01:21:46
◼
►
Like I don't know, again, that forms a kind of a rollercoaster that people don't like.
01:21:50
◼
►
They'd rather see just like a gentle slope with constant improvement.
01:21:55
◼
►
I've never seen that happen in the real world.
01:21:59
◼
►
But the cyclic nature of it can make you jaded if you're a long-time employee or a long-time
01:22:04
◼
►
engineer and be like, "Yeah, this always happens," or whatever, but the problems just come back.
01:22:08
◼
►
I think that's true, but it's better if you don't do the up and down roller coaster,
01:22:15
◼
►
it just becomes a down roller coaster that just goes down forever and you never do make
01:22:18
◼
►
that adjustment.
01:22:19
◼
►
So I fully believe that these type of adjustments have gone on at Apple for the entire life
01:22:24
◼
►
of the company and will continue to go on and you just have to roll with it.
01:22:28
◼
►
But I'm ready for an upswing, I think everyone is.
01:22:31
◼
►
Yep, big time.
01:22:34
◼
►
Barton Meeks writes in, "Do you think the modular Mac Pro will provide a solution to
01:22:37
◼
►
a Mac Mini update at a reasonable price? Nope. Nope.
01:22:41
◼
►
Alistair Campbell writes in, "You've alluded to a negative effect of running movies at
01:22:45
◼
►
the wrong frame rate, but I must have missed the original explanation. I'm wondering if
01:22:49
◼
►
it is better to hand-break Blu-rays at 24 or 30 frames per second. What's the good digital
01:22:54
◼
►
backup for you?" And Jon, you seem to be the most opinionated about this, so do you want
01:22:57
◼
►
to take this one? So the negative effect of running things at
01:23:00
◼
►
the wrong frame rate is that they're not nice multiples of each other. It has to show frames
01:23:04
◼
►
frames for different amounts of time. The video content we have expects you to show
01:23:08
◼
►
every frame for an equal amount of time, whether it's 1/30th of a second or 1/24th of a second
01:23:12
◼
►
or whatever. If you show some frames longer than you show other frames, it can make motion
01:23:16
◼
►
look stuttery because it's like long, long, short, short, short, long, whatever. You might
01:23:20
◼
►
not notice in lots of still images and maybe you don't notice that much in motion, but
01:23:23
◼
►
it doesn't quite look right. So that is the negative effect. You don't want that. Asking
01:23:29
◼
►
whether it's better to handbrake to encode Blu-rays at 24 or 30, you should encode them
01:23:34
◼
►
at whatever the frame rate of the original source material is.
01:23:38
◼
►
So if it's a TV show and it's a 29.97 whatever, encode it at that frame rate.
01:23:41
◼
►
If it's a movie and it's a 24, encode it at that frame rate.
01:23:44
◼
►
Don't do any kind of conversion.
01:23:46
◼
►
Whatever the source frame rate is, keep that.
01:23:49
◼
►
And what's a good digital backup?
01:23:51
◼
►
I'm assuming you mean like take it off of your plastic discs and put it somewhere.
01:23:55
◼
►
You have to just rip the data exactly as is.
01:23:57
◼
►
transcoding know anything if you really want to have a digital backup use
01:23:59
◼
►
something like make MKB or whatever to just pull the bit the bits off the disk
01:24:03
◼
►
exactly as is with no conversion of format whatsoever and that is the only
01:24:08
◼
►
digital backup then you can have stuff like this the best digital backup is
01:24:11
◼
►
perhaps to buy all these things in the cloud and then you don't have to worry
01:24:14
◼
►
about storing them but then you have to worry about the company going out of
01:24:16
◼
►
business and you having no way to watch that stuff anymore which leads us into
01:24:19
◼
►
our next question the next question is from Benjamin Esham John you've
01:24:24
◼
►
You've mentioned that you prefer ebooks to paper books.
01:24:26
◼
►
How do you deal with DRM slowly making your ebooks inaccessible over time?
01:24:30
◼
►
Benjamin continues, "I quote unquote own a couple of Palm Digital Media books that I'll
01:24:34
◼
►
never be able to read again."
01:24:35
◼
►
So this is tricky.
01:24:39
◼
►
There was a lot of churn in the ebook business early on.
01:24:42
◼
►
Some people who made and sold ebooks no longer do so.
01:24:45
◼
►
I worked for Palm Digital Media back when we had the largest ebook store in the world.
01:24:50
◼
►
If you can believe it, this is before Amazon entered the game.
01:24:54
◼
►
And many, many things went wrong there.
01:24:56
◼
►
But anyway, they were DRM encumbered, and if you purchased them from the store, you
01:25:00
◼
►
could read them in an application that was ported to all sorts of different platforms,
01:25:03
◼
►
so that eventually Palm went down the drain and the business of selling ebooks went down
01:25:08
◼
►
the drain with it, more or less.
01:25:10
◼
►
And eventually you get to the point where the iOS reader application, which existed
01:25:14
◼
►
for many years, doesn't even launch anymore.
01:25:16
◼
►
I think it's probably because it's 32-bit these days.
01:25:18
◼
►
So you've got these DRM-encumbered ebooks that you quote-unquote "own" that you can
01:25:23
◼
►
no longer read or that you can only read on like a really old Mac that can still run the
01:25:27
◼
►
old reader software or whatever.
01:25:29
◼
►
So what to do?
01:25:30
◼
►
How do you deal with that?
01:25:31
◼
►
I do still prefer ebooks just for the convenience or whatever.
01:25:34
◼
►
I understand the limitations they provide, but I think the convenience is worth it for
01:25:39
◼
►
In general, these days you're buying ebooks from one of the modern vendors.
01:25:45
◼
►
of them, there's some shady way for you to crack their DRM and to make them unencumbered.
01:25:52
◼
►
So you're still stuck with the format, like you can convert them to EPUB or whatever,
01:25:55
◼
►
but 50 years from now you want to read your EPUBs and like, we have nothing that can read
01:25:59
◼
►
You know, HTML died in the fire of nuclear Armageddon or whatever, you know, who knows?
01:26:05
◼
►
You won't be able to read your EPUBs.
01:26:06
◼
►
But the point is it's not DRM-encumbered, at least you're only limited by the format.
01:26:10
◼
►
For Palm Digital Media books specifically, I don't know if there is a way to crack them.
01:26:17
◼
►
You can try the application Calibre, which I think is used to crack a whole bunch of
01:26:22
◼
►
the Amazon stuff with certain plugins or whatever.
01:26:25
◼
►
But Palm Digital Media ebooks were originally encrypted with your credit card number that
01:26:29
◼
►
you used to buy them.
01:26:30
◼
►
And if you don't know the credit card number, with modern computing hardware, I can tell
01:26:36
◼
►
you that it should be feasible to brute force crack them.
01:26:39
◼
►
But I don't know because this is a long time ago. I don't know of any actual application that
01:26:44
◼
►
Understands enough about the DRM to actually brute-force it
01:26:48
◼
►
But I believe that you could in a reasonable amount of time literally brute-force crack
01:26:51
◼
►
It's much easier if you just know your your credit card number the palm ebook format was actually very simple
01:26:56
◼
►
So if you can get the data out, you can easily convert it to ePub or some other more modern format
01:27:01
◼
►
I know it doesn't help too much
01:27:03
◼
►
I'm sure I myself have some purchased Palm Digital Media ebooks and Peanut Press ebooks that I can no longer read
01:27:11
◼
►
But in most cases I also have those books in ePub from a different source and also in paper sitting to the right of me
01:27:19
◼
►
So if you're really worried about it buy the paper copy and don't keep them in a basement that'll flood because you'll lose your paper
01:27:25
◼
►
books that way
01:27:26
◼
►
Not that you'd know
01:27:29
◼
►
Thanks to our sponsors this week Betterment, Squarespace, and Simple Contact, and we will
01:27:33
◼
►
talk to you next week.
01:27:34
◼
►
Now the show is over, they didn't even mean to begin
01:27:41
◼
►
'Cause it was accidental, oh it was accidental
01:27:46
◼
►
John didn't do any research, Marco and Casey wouldn't let him
01:27:52
◼
►
'Cause it was accidental, oh it was accidental
01:27:57
◼
►
And you can find the show notes at ATP.fm
01:28:02
◼
►
And if you're into Twitter, you can follow them at C-A-S-E-Y-L-I-S-S
01:28:12
◼
►
So that's K-C-L-I-S-S-M-A-R-C-O-A-R-M-N-T-M-A-R-C-O-R-M-N-S-I-R-A-C-U-S-A-C-R-A-C-U-S-A
01:28:24
◼
►
It's accidental (It's accidental)
01:28:27
◼
►
They didn't mean to
01:28:38
◼
►
Don't know what made me think of this to be honest, but
01:28:41
◼
►
Obviously, I've been going back and forth about you know, if I'm going to buy a car which I'm not convinced
01:28:46
◼
►
I am actually what should I buy should I get a Jeep Wrangler? Should I get a goal a golf R?
01:28:50
◼
►
should I get something else entirely a new BMW etc and
01:28:53
◼
►
It occurred to me that I think to me or to some degree I am as well
01:28:59
◼
►
But particularly you to have self pigeonholed have pigeonholed yourselves into specific, you know kinds of cars Marco
01:29:06
◼
►
You've basically said that until something dramatic changes you're gonna be a Tesla owner until the end of time John
01:29:12
◼
►
You know unless something dramatic changes like, you know money raining from the skies right over your house
01:29:17
◼
►
You know, you're seem to be an accord guy for at least the foreseeable future. So I
01:29:22
◼
►
Have for each of you a question and I'll start with Marco
01:29:26
◼
►
you know if if you couldn't buy a Tesla or and then I'll even broaden it to
01:29:32
◼
►
if you couldn't buy an electric car,
01:29:35
◼
►
and you've made it very plain that that's what you prefer,
01:29:37
◼
►
but if you couldn't buy an electric car,
01:29:40
◼
►
just out of curiosity, what would you buy?
01:29:42
◼
►
- So I saw this in the notes earlier.
01:29:44
◼
►
I've been thinking about it this evening,
01:29:45
◼
►
and unfortunately I don't really know enough
01:29:48
◼
►
about what cars are available these days
01:29:51
◼
►
to have a great answer here.
01:29:52
◼
►
- What has happened to you?
01:29:53
◼
►
- But I'll tell you, very high on the list
01:29:56
◼
►
would be the new M5, because even though
01:29:59
◼
►
it doesn't have a transmission I would like,
01:30:01
◼
►
I really enjoy having a fast, large sedan.
01:30:05
◼
►
Now there's lots of options within that, you know.
01:30:09
◼
►
Obviously, you know, and I should probably list
01:30:12
◼
►
in this list something from like Mercedes or Porsche
01:30:15
◼
►
or something, but I just don't know their lineups at all.
01:30:18
◼
►
Audi might be somewhere on the list,
01:30:20
◼
►
because honestly, one thing I really enjoy about the Tesla
01:30:23
◼
►
that I didn't expect to enjoy as much as I do
01:30:25
◼
►
is having the nice big hatchback trunk.
01:30:28
◼
►
And so I know like the Audi A7 is kind of similar
01:30:32
◼
►
in like size and trunk nature.
01:30:35
◼
►
- And also hideous.
01:30:36
◼
►
- Yes, it's pretty bad looking.
01:30:38
◼
►
So yeah, like I don't know.
01:30:40
◼
►
- I still like it, I think the A7 looks great.
01:30:42
◼
►
- Oh, you're so wrong.
01:30:43
◼
►
- I would probably at least give that like a look
01:30:45
◼
►
just to see if I could tolerate it
01:30:46
◼
►
because I do like having a large fast sedan
01:30:49
◼
►
that is also a hatchback without being a wagon
01:30:51
◼
►
or an SUV or a crossover.
01:30:52
◼
►
So that's great.
01:30:54
◼
►
So yeah, probably on the list would be,
01:30:57
◼
►
maybe look at the A7, maybe look at the new M5.
01:31:00
◼
►
I would probably look at whatever Mercedes offered
01:31:03
◼
►
in the same thing.
01:31:05
◼
►
I also might just consider a regular 5 Series,
01:31:07
◼
►
like a 550 or even whatever the 540 is these days.
01:31:10
◼
►
I might look at those because the M5 was a fun time
01:31:15
◼
►
in my life, but I have now grown to appreciate
01:31:20
◼
►
the value of a quiet car.
01:31:23
◼
►
I like having a quiet car that is also fast.
01:31:26
◼
►
I feel like I don't need to shout to the world
01:31:29
◼
►
how fast my car is with noise.
01:31:32
◼
►
So, but ultimately, when I drive other cars now,
01:31:37
◼
►
like I, so I went on a trip,
01:31:39
◼
►
which is why we're a couple days late,
01:31:41
◼
►
and on the trip I rented a Nissan Maxima,
01:31:43
◼
►
and it was a perfectly nice car.
01:31:45
◼
►
It had lots of great features, you know,
01:31:47
◼
►
lots of nice little luxuries inside.
01:31:48
◼
►
I'm very happy I rented it,
01:31:49
◼
►
'cause we were somewhere very cold,
01:31:50
◼
►
and it was nice having the heated seats.
01:31:52
◼
►
But it just feels like going so far backwards
01:31:57
◼
►
to both have a gas car and to have some little
01:32:00
◼
►
entertainment system on a six inch screen
01:32:03
◼
►
with running basically DOS.
01:32:06
◼
►
That's how these systems all feel to me.
01:32:08
◼
►
And when I occasionally have to drive Tiff's car,
01:32:10
◼
►
which is a modern BMW 3 series,
01:32:13
◼
►
it doesn't feel modern to me anymore.
01:32:14
◼
►
It feels old.
01:32:16
◼
►
Using iDrive, everything without a gas car
01:32:19
◼
►
with starting it up, putting it in gear,
01:32:21
◼
►
and having to remember to actually turn it off and lock it.
01:32:24
◼
►
- Like an animal.
01:32:26
◼
►
- Yeah, it doesn't feel great to me.
01:32:31
◼
►
So I think if I had to get a gas car again,
01:32:35
◼
►
I might actually go lower end than an M5 or something
01:32:40
◼
►
because I don't get the enjoyment out of that anymore
01:32:44
◼
►
that I used to.
01:32:45
◼
►
Like it's almost, it's like, well, I was gonna say,
01:32:50
◼
►
It's like getting back with your high school girlfriend,
01:32:53
◼
►
but I don't really have any basis on which to say that
01:32:55
◼
►
'cause I never really had girlfriends in high school
01:32:56
◼
►
'cause I was just terrible at everything.
01:32:59
◼
►
So, but it's like I've moved past that in my life now.
01:33:02
◼
►
Like I had a great time with loud, fast cars,
01:33:06
◼
►
but now I'm perfectly happy with quiet, boring,
01:33:09
◼
►
more comfortable cars that also happen to be fast.
01:33:13
◼
►
So I would probably just get something fast
01:33:16
◼
►
but not too ridiculous.
01:33:17
◼
►
That's why I'm thinking maybe like a 550 or something like that.
01:33:21
◼
►
Fair enough.
01:33:23
◼
►
I want to hate the new M5 because it does use the ZF8 speed if I'm not mistaken, which
01:33:29
◼
►
is very good.
01:33:31
◼
►
But I can't believe the M5 can't be had with a stick anymore.
01:33:35
◼
►
But oh my word, all the initial reviews of the new M5, oh, 0 to 60 in like between 2.8
01:33:43
◼
►
It's a 90 million pound full-size sedan going to 60 in
01:33:47
◼
►
three seconds.
01:33:48
◼
►
I probably have mentioned this on the show 44 times, but when
01:33:52
◼
►
I was a kid and really getting into cars, I remember that
01:33:55
◼
►
having a 0 to 60 time in the four-second range was like
01:33:59
◼
►
Lamborghini and Ferrari territory.
01:34:01
◼
►
Like, nobody could get to 60 in four seconds.
01:34:03
◼
►
And here it is, this M5 will do it in maybe two
01:34:08
◼
►
worst-case low threes.
01:34:09
◼
►
maybe two worst case low threes.
01:34:12
◼
►
Like, yeah, god, it's just bananas.
01:34:15
◼
►
- Well, I'll tell you what, maybe one of the direction
01:34:17
◼
►
that I might wanna go is if I can't get my nice,
01:34:20
◼
►
big comfort boat from space, maybe,
01:34:24
◼
►
if Tiff's car could become the family car
01:34:27
◼
►
that could hold a lot and be big,
01:34:29
◼
►
then maybe I would do something
01:34:31
◼
►
that electric currently is not very good at.
01:34:33
◼
►
I'd get something small and light and fast and fun.
01:34:35
◼
►
So maybe something like an M2
01:34:38
◼
►
or like a Cayman or something like that,
01:34:41
◼
►
something that electric cars really can't be very well yet.
01:34:46
◼
►
- That's interesting.
01:34:47
◼
►
Do you miss the 1 Series M ever?
01:34:50
◼
►
- Occasionally, but not significantly.
01:34:54
◼
►
Like, I would love to at some point drive the new M2,
01:34:58
◼
►
or even the 235, like the M235.
01:35:02
◼
►
I would love to drive either of those,
01:35:03
◼
►
just because they do, by all reviews and accounts,
01:35:07
◼
►
they do sound like they're pretty fun little cars,
01:35:10
◼
►
I think that would be fun to drive those
01:35:12
◼
►
and to consider those if I couldn't have
01:35:15
◼
►
my big comfort boat, but ultimately,
01:35:18
◼
►
I've gotten slightly older and a lot more boring,
01:35:21
◼
►
and I kinda just like my fast comfort boat now.
01:35:24
◼
►
So it's hard for me to really give this question
01:35:27
◼
►
an honest answer or honest consideration
01:35:29
◼
►
because my head's not in that space anymore.
01:35:33
◼
►
- Yeah, that's fair.
01:35:35
◼
►
I drove an M235i, which is now an M240i,
01:35:38
◼
►
and it was really great.
01:35:40
◼
►
I wouldn't say that there was anything
01:35:44
◼
►
tremendously remarkable about it.
01:35:46
◼
►
It was just a fun, small,
01:35:48
◼
►
nimble car, which there's something to be said for that.
01:35:55
◼
►
It was really nice in that regard,
01:35:56
◼
►
and I had a lot of fun with it.
01:35:59
◼
►
All right, so moving on to,
01:36:02
◼
►
well, Jon, do you have any comments on Marco's choices?
01:36:04
◼
►
to say that this was really designed to create an argument, but far be it for me to not give
01:36:08
◼
►
you a chance to respond. Any thoughts?
01:36:10
◼
►
I was going to start by telling Marco what he should have bought anyway in my answer.
01:36:14
◼
►
So the best direct replacement, best non-electric direct replacement for his Tesla is the Panamera.
01:36:21
◼
►
Has a hatchback. The new version is not as ugly as the old one. It's really fast and
01:36:25
◼
►
fun to drive. It seats four, which should be adequate for his needs. And yeah, I think
01:36:31
◼
►
would end up there because I think it is more exciting than the 5 series and you know shape-wise
01:36:38
◼
►
like it practically looks like a Model S at this point so I think it would have a lot
01:36:41
◼
►
of fun with it.
01:36:42
◼
►
They're still not good looking.
01:36:43
◼
►
You gotta see it in person.
01:36:45
◼
►
I think they actually are pretty good looking.
01:36:49
◼
►
The old one obviously had the weird hunchback that wasn't nice.
01:36:53
◼
►
This is much more nicely proportionate and when you see it in person like the Model S
01:36:56
◼
►
which I think looks kind of dowdy in pictures when you see it in person you realize it is
01:36:59
◼
►
is lower and wider than you thought,
01:37:01
◼
►
and it has a nice presence in person.
01:37:02
◼
►
I know, because I see them all over where I live.
01:37:05
◼
►
- Yeah, I mean, looking at these,
01:37:06
◼
►
on the show on their website and everything,
01:37:08
◼
►
because I really have enjoyed a hatchback,
01:37:11
◼
►
I would give this a look,
01:37:14
◼
►
but I wouldn't feel good about it.
01:37:15
◼
►
- And everyone said, like, this behaves,
01:37:18
◼
►
this is the least sedan, like, of all of the big sedans.
01:37:22
◼
►
Like, everyone says--
01:37:22
◼
►
- But I like sedans. - Porsche SUVs, no.
01:37:25
◼
►
But I mean, like, in terms of not feeling heavy
01:37:28
◼
►
and like a boat, right, that it feels nimble,
01:37:30
◼
►
and it feels like a slightly bigger Cayman.
01:37:33
◼
►
It doesn't feel like a souped up Cadillac or whatever.
01:37:39
◼
►
- They're making it electric too, by the way,
01:37:40
◼
►
so Marco actually might be in the market eventually
01:37:42
◼
►
when their electric come out,
01:37:44
◼
►
'cause they will actually have
01:37:44
◼
►
a direct electric competitor to Tesla,
01:37:46
◼
►
and that's another reason Marco
01:37:48
◼
►
will be in the Porsche dealership.
01:37:50
◼
►
- Well, and their concept, is it the Mission E,
01:37:53
◼
►
their concept that was like a year or two ago?
01:37:54
◼
►
That did look really cool, but it's just a concept,
01:37:57
◼
►
and who knows what will actually ship.
01:37:59
◼
►
And when it does ship,
01:38:01
◼
►
there's a big question of charging stations.
01:38:03
◼
►
Like Tesla has a lot of superchargers
01:38:06
◼
►
and they keep adding more at a pretty remarkable rate.
01:38:08
◼
►
I know there's like the standard based networks
01:38:13
◼
►
that are also out there,
01:38:15
◼
►
but Tesla has a pretty big head start
01:38:18
◼
►
and they're in a lot of places
01:38:19
◼
►
and they're a lot of places that I go.
01:38:21
◼
►
Like they now cover upstate pretty well.
01:38:24
◼
►
They used to have very little coverage,
01:38:25
◼
►
now they have great coverage.
01:38:27
◼
►
they're getting all over the place.
01:38:28
◼
►
And so anybody who comes in with a major long distance
01:38:33
◼
►
electric car competitor is gonna have a pretty serious
01:38:37
◼
►
fight ahead of them to get past the Supercharger network.
01:38:40
◼
►
- What you should be worried about though is
01:38:42
◼
►
when the hell are they gonna replace the Model S?
01:38:43
◼
►
Because this always happens in comparison tests.
01:38:44
◼
►
- I am worried about that.
01:38:46
◼
►
- So it comes out in comparison tests where like
01:38:48
◼
►
one model that has won the comparison test
01:38:50
◼
►
for the five years running is at the end of
01:38:52
◼
►
its generation's lifetime and it's about to be redesigned
01:38:55
◼
►
And it comes up against the newly redesigned competitor and then loses for the first time.
01:38:59
◼
►
And so yeah, the Model S is great, but you can't just keep the same car with minor interior
01:39:05
◼
►
and exterior tweaks for 15 years.
01:39:08
◼
►
You have to come up with the next version, and the next version has to be better.
01:39:11
◼
►
So presumably everybody who's targeting Tesla, they've got the Model S in their sights, they
01:39:16
◼
►
know what their benchmark they have to beat, and they're going to end up beating it, you
01:39:19
◼
►
know, setting aside the charger network things.
01:39:22
◼
►
Tesla, but you would fully expect,
01:39:24
◼
►
okay, well Tesla's gonna beat it too
01:39:25
◼
►
for the next Model S, and we'll see how that goes.
01:39:28
◼
►
- I am very, very curious to see
01:39:31
◼
►
what the heck the next Model S is,
01:39:33
◼
►
because they've done a lot of things with the Model 3
01:39:36
◼
►
that sound really good to me,
01:39:37
◼
►
and a few things that sound really bad to me.
01:39:40
◼
►
So I wonder, what are they gonna carry over?
01:39:42
◼
►
Like the single screen thing?
01:39:44
◼
►
Nope, not for me, that does not sound good.
01:39:48
◼
►
The elimination of the auto steer cruise control stalk?
01:39:52
◼
►
Nope, don't like that.
01:39:54
◼
►
But things like having the one giant vent across the top
01:39:56
◼
►
and having the way faster, more responsive touchscreen,
01:40:00
◼
►
that sounds great.
01:40:01
◼
►
So there's things I like from the Model 3.
01:40:03
◼
►
We'll see what they actually bring over, right?
01:40:05
◼
►
I really hope they don't ruin it.
01:40:07
◼
►
It seems like every Tesla model,
01:40:10
◼
►
they do almost everything right.
01:40:13
◼
►
And one thing that's just a dumb risk they took
01:40:17
◼
►
that didn't pay off that ends up being annoying
01:40:19
◼
►
or failure-prone.
01:40:20
◼
►
So like with the Model S,
01:40:22
◼
►
it was the stupid pop-out door handles that fail constantly.
01:40:24
◼
►
With the X, it was the weird gull wing doors
01:40:27
◼
►
that caused them to have lots of delays and issues.
01:40:29
◼
►
- Falcon wings, please.
01:40:30
◼
►
- Whatever, yeah.
01:40:31
◼
►
And then with the Model 3,
01:40:33
◼
►
I think their weird risk they took
01:40:34
◼
►
was having just that one screen
01:40:35
◼
►
and having way too many functions rely on that one screen
01:40:39
◼
►
and some menu there.
01:40:41
◼
►
So who knows what they're gonna ruin with the next Model S?
01:40:44
◼
►
I just hope it's something I can tolerate.
01:40:46
◼
►
- So Jon's challenge, similar.
01:40:49
◼
►
If you had to buy something that wasn't an Accord, what would you buy?
01:40:53
◼
►
I was a 6 because it is about the same size, gets good reviews, comes with a stick shift.
01:40:59
◼
►
Okay, and I didn't know specifically what you were going to say, but I had a feeling
01:41:03
◼
►
it would be something along those lines.
01:41:05
◼
►
So now let's assume for the sake of conversation that a two-pedal car is okay.
01:41:11
◼
►
Just for the sake of conversation, I'm not saying this is what you think.
01:41:14
◼
►
Would that change your tune?
01:41:15
◼
►
Would you choose something different?
01:41:17
◼
►
No, if it's okay, no, I would never pick it.
01:41:20
◼
►
Okay, poor choice of words.
01:41:22
◼
►
I'm not allowed to have a stick shift.
01:41:24
◼
►
Let's go with that.
01:41:25
◼
►
Let's say you're not allowed to have a stick shift.
01:41:31
◼
►
I think I might find myself in the one accord that I recently learned comes with an automatic.
01:41:36
◼
►
Not the CVT ones, but the one with the automatic.
01:41:38
◼
►
Interesting.
01:41:39
◼
►
Wait, is he allowed to pick an accord?
01:41:42
◼
►
Let's say no, actually.
01:41:44
◼
►
I didn't specify, but yeah, good point.
01:41:47
◼
►
Let's go with no because let's make this more interesting.
01:41:49
◼
►
Get you out of your comfort zone.
01:41:51
◼
►
I don't know because now we start getting to spending more money than I want to spend
01:41:57
◼
►
Well that's the next question.
01:41:58
◼
►
We're not there yet.
01:41:59
◼
►
I know but I'm trying to think of what's the cheapest non-disgusting automatic transmission
01:42:05
◼
►
car that it can fit my family that I would buy.
01:42:10
◼
►
I don't know.
01:42:11
◼
►
Does the Mazda 6 come with an auto?
01:42:13
◼
►
Maybe I'll get that.
01:42:14
◼
►
Yeah, I mean that's what Erin had.
01:42:15
◼
►
She had a 2007--
01:42:17
◼
►
- Yeah, I'm into the current model though.
01:42:18
◼
►
- No, no, I know.
01:42:19
◼
►
I'm just saying she had a 2007 Mazda6 Grand Touring.
01:42:22
◼
►
It had darn near every option on it.
01:42:23
◼
►
It was an automatic and it was a phenomenal car.
01:42:26
◼
►
It was a really, really, really great car.
01:42:28
◼
►
- Yeah, I think I would get the Mazda6 with an automatic.
01:42:30
◼
►
- All right, so now some African prince has died
01:42:35
◼
►
and bequeathed you all of his money,
01:42:37
◼
►
but it's actually legit this time.
01:42:39
◼
►
You have $10 million with which you can spend on this car.
01:42:44
◼
►
What would you buy?
01:42:46
◼
►
- 10 million dollars, well--
01:42:48
◼
►
- Well, I mean, you don't have to use all 10.
01:42:49
◼
►
- Can I spend part of that on the house to house the car?
01:42:52
◼
►
- Sure. (laughs)
01:42:54
◼
►
Don't worry about your Acorns, almost like a piece.
01:42:56
◼
►
- I'm worried about it.
01:42:57
◼
►
I'm not gonna buy a nice car and get ruined
01:42:59
◼
►
by my kids scraping their bicycle handles across it
01:43:01
◼
►
as I shove it into my little garage.
01:43:03
◼
►
- Don't worry about the Acorns.
01:43:04
◼
►
Just worry about the car.
01:43:05
◼
►
Let's just presume that everything else is taken care of.
01:43:08
◼
►
- And you said I can't, no Ferraris?
01:43:10
◼
►
- No, no, I didn't say that yet.
01:43:11
◼
►
You're cheating, you're looking at the show notes.
01:43:12
◼
►
So in the show notes it reads as follows.
01:43:15
◼
►
"John has to buy one non-accord, what would he buy?"
01:43:18
◼
►
"Next bullet."
01:43:19
◼
►
"What if two pedals were okay?"
01:43:20
◼
►
"Next bullet."
01:43:21
◼
►
"Okay, this is in the show notes."
01:43:22
◼
►
"Okay, fine.
01:43:23
◼
►
Now money is no object and it has to be two pedals, no Ferraris."
01:43:26
◼
►
But let's start with the Ferraris, but even though we all know your answers, whatever
01:43:32
◼
►
I was looking at the 488 again.
01:43:35
◼
►
I don't know, the 488 just hasn't grown on me as much as I thought it would.
01:43:38
◼
►
So I'm wondering if I would actually get a 458 or even a 430.
01:43:43
◼
►
Because I do like both of those cars better.
01:43:45
◼
►
But then I look at the interiors,
01:43:46
◼
►
and they're all kind of weird.
01:43:47
◼
►
So I don't know.
01:43:48
◼
►
But practically speaking, if you only let me have one car,
01:43:51
◼
►
I wouldn't get any of those.
01:43:52
◼
►
Because I can't drive that to work every day
01:43:55
◼
►
and carry your kids around.
01:43:56
◼
►
They didn't go on vacation and stuff.
01:43:58
◼
►
It's just not practical.
01:43:59
◼
►
It has to be your second or third or fourth car, right?
01:44:01
◼
►
So I'm back into four-door sedans then.
01:44:06
◼
►
I think, especially if I'm not allowed to get a new house.
01:44:10
◼
►
No, just don't, again, don't worry about the house.
01:44:13
◼
►
The Acorns have gone away, your kids will not touch the car.
01:44:17
◼
►
But wait, wait, wait, so it was only one car.
01:44:20
◼
►
I think I would end up with like an AMG E-Series, a Mercedes, because the S-Class, as much as
01:44:25
◼
►
I love it, I think it's just too big to be, I think I would like the E's better.
01:44:32
◼
►
Because the E's aren't that small these days, I feel like they're more or less a
01:44:35
◼
►
the chord size. they're really fast but also are comfortable and have lots of tech gadgets.
01:44:40
◼
►
i'm not even sure if i would get the AMG model frankly. i might actually end up with the
01:44:45
◼
►
non-AMG model if i felt like that was fast enough or the AMG one was squishy. but i really
01:44:49
◼
►
like the E's and i feel like they are more to my taste i think than probably the M5.
01:44:57
◼
►
that said i haven't really seen details about the new M5 so maybe they've adjusted a little
01:45:00
◼
►
bit and i did like Marco's M5 but i just feel like all the bad vibes that you've both
01:45:05
◼
►
give me about BMWs and repair wheels and everything. Go to the devil I don't know in Mercedes,
01:45:12
◼
►
But you would not get a wagon? You would get a sedan?
01:45:14
◼
►
Yeah, I'd get a sedan.
01:45:16
◼
►
Do you like wagons in principle?
01:45:18
◼
►
I do. I just don't think I need one. We just have the two kids and it's not like we're
01:45:22
◼
►
going camping. I do like wagons. I would get a wagon over a minivan any day, but I just
01:45:26
◼
►
don't feel like I need that extra space up. Why would I get a wagon when I could just
01:45:29
◼
►
get a sedan?
01:45:30
◼
►
- Yes, I'm now a car journalist.
01:45:32
◼
►
I've been looking at--
01:45:33
◼
►
- That's awesome.
01:45:34
◼
►
- I've been considering wagons more and more
01:45:36
◼
►
with each passing day.
01:45:37
◼
►
And even though, as an American,
01:45:39
◼
►
I'm supposed to hate wagons,
01:45:41
◼
►
there's something to be said for a fast wagon
01:45:43
◼
►
that has no business being as fast as it is.
01:45:46
◼
►
- So I'm configuring my Porsche Panamera.
01:45:48
◼
►
- Excuse me, excuse me, it's Porsche, ah, sir.
01:45:51
◼
►
- Don't pick the $20,000 option
01:45:53
◼
►
that gives you a colored key fob.
01:45:56
◼
►
- The options that they give you are,
01:46:00
◼
►
First of all, there's like 90 different options.
01:46:02
◼
►
That's not an exact duration.
01:46:03
◼
►
And it is ludicrous.
01:46:06
◼
►
Like I thought BMW was crazy with all the little
01:46:08
◼
►
nickel and diamond for all the options.
01:46:09
◼
►
- Porsche is the king of options.
01:46:10
◼
►
- Oh my God.
01:46:11
◼
►
So among other things, I have the option to add
01:46:13
◼
►
a six disc DVD changer for $560.
01:46:18
◼
►
- Wow, that's cheap.
01:46:20
◼
►
- I can add a USB port in the rear for $420.
01:46:25
◼
►
That's just the port.
01:46:26
◼
►
I can add a fire extinguisher.
01:46:28
◼
►
I don't know where or how, for $180.
01:46:34
◼
►
I've never seen this many options.
01:46:38
◼
►
It's ridiculous.
01:46:41
◼
►
- I was watching a Demirra video recently.
01:46:43
◼
►
I think it was talking about the 918 or something,
01:46:46
◼
►
but I think, was it a paint color option that was 65 grand?
01:46:51
◼
►
There was some option that was like a cosmetic option
01:46:55
◼
►
that costs more than like, you know, most cars.
01:46:58
◼
►
- So I can get the air vent slats painted for $2,330.
01:47:03
◼
►
- Oh, sounds like a worth it.
01:47:06
◼
►
- Oh, I do not like the look of this interior at all.
01:47:09
◼
►
- I bet the interior is very highly configurable, so.
01:47:13
◼
►
- It is very highly configurable as long as you're willing
01:47:15
◼
►
to spend $2,000 to paint your air slats.
01:47:18
◼
►
- Yeah, no, that's just, with Porsche,
01:47:19
◼
►
it seems like that if you want anything that's not stock,
01:47:24
◼
►
it costs such a huge amount of money that you're like,
01:47:27
◼
►
do they just buy the stock car and then take out the parts
01:47:29
◼
►
and burn them and then put it in new parts?
01:47:31
◼
►
Like, why does it cost so much money?
01:47:33
◼
►
- God, there's so many options.
01:47:35
◼
►
- See, like, it's--
01:47:36
◼
►
- Holy smokes.
01:47:38
◼
►
- Like, and yeah, the good thing is like,
01:47:41
◼
►
if, yeah, I think John's right, like, you know,
01:47:42
◼
►
if you wanna customize, I mean, they have,
01:47:44
◼
►
they have like 15 different wheels you can pick.
01:47:47
◼
►
(John laughs)
01:47:48
◼
►
Like, there's so many options to this.
01:47:52
◼
►
And half of them, I don't even understand
01:47:54
◼
►
what they would do or why I would want them.
01:47:56
◼
►
Seat belts in chalk, $660.
01:47:59
◼
►
- Decorative valve stems.
01:48:01
◼
►
Decorative valve stems in black
01:48:03
◼
►
with colored Porsche crest, $70.
01:48:07
◼
►
- That might be the cheapest thing on this entire list.
01:48:10
◼
►
- Oh my word.
01:48:11
◼
►
- Oh my God, it's amazing.
01:48:13
◼
►
- And this is starting at 150,000
01:48:15
◼
►
for the Porsche Panamera Turbo Executive.
01:48:18
◼
►
- Oh, I didn't go to the executive.
01:48:19
◼
►
I stopped at the 4S, which my configuration is 124,000.
01:48:24
◼
►
- Good grief.
01:48:25
◼
►
- And I haven't even gotten like, you know,
01:48:27
◼
►
like good seats and everything.
01:48:29
◼
►
- I think there's like a game with the Porsche Opus.
01:48:32
◼
►
You just, you wanna get the one with the good engine, right?
01:48:35
◼
►
And then after that, you want to pick like two things
01:48:39
◼
►
that are important to you,
01:48:40
◼
►
and everything else just accepts stock.
01:48:43
◼
►
- I think the real answer here is you wanna buy these used,
01:48:47
◼
►
because like, you know, used cars,
01:48:49
◼
►
you tend to get a lot of the options basically for free.
01:48:53
◼
►
'Cause you don't, if you spec up a car,
01:48:56
◼
►
the used pricing is based on not all the options,
01:48:59
◼
►
it's based on the engine trim level, year, and mileage.
01:49:02
◼
►
That's about it.
01:49:04
◼
►
So the way to get any of these cars,
01:49:06
◼
►
if you want a lot of options,
01:49:08
◼
►
is to just wait for a used one to come up
01:49:09
◼
►
that has a lot of options that someone else took a bath on,
01:49:12
◼
►
and you get those pretty nicely.
01:49:15
◼
►
- I think I mentioned this about Rolls Royce and Mercedes
01:49:17
◼
►
last time we talked about it,
01:49:18
◼
►
but I'm just so surprised that these companies
01:49:19
◼
►
stick to this.
01:49:20
◼
►
I mean, I suppose there is some attraction
01:49:22
◼
►
to the high-end clientele of being able to customize everything, especially like on Bentley
01:49:26
◼
►
and Rolls and stuff.
01:49:28
◼
►
But as Marco has noted in his salad power user diatribe, it's the paralysis of choice.
01:49:37
◼
►
I would be terrified that I would be accidentally configuring the world's ugliest Rolls Royce,
01:49:43
◼
►
Because you can choose everything, every kind of, every material, every surface, every color,
01:49:48
◼
►
don't trust me to design it, especially if they have not so great visualization.
01:49:52
◼
►
It's like, I paid 350 grand for this Bentley and it looks like a clown car because I didn't
01:49:57
◼
►
think about how this color leather would look with this color stitching would look with
01:50:01
◼
►
this material because I'm not a car interior designer.
01:50:04
◼
►
Just give me some presets like Marco wants for his salads.
01:50:07
◼
►
And then maybe I'll say, "Give me that preset," and then they'll tweak one thing or something.
01:50:12
◼
►
Because think of how scary you, I mean, I think mostly in terms of how scary it would
01:50:15
◼
►
be to buy a car sight unseen. You've never seen a car with this material. You've never
01:50:20
◼
►
sat in it. You don't know what it's going to look like. You don't know how it's going
01:50:22
◼
►
to feel. And just picking from a menu? Terrifying. So I wonder if rich people have other people
01:50:27
◼
►
configure their cars for them, right? Or they just say, "Oh, I don't know. Just make it
01:50:32
◼
►
nice for me." Or they hire car interior designers just like you hire them for your house. Poor
01:50:38
◼
►
people just go to the home center and they pick out materials for their floor and their
01:50:42
◼
►
their countertops and whatever and they cross their fingers
01:50:44
◼
►
and hope it looks okay.
01:50:45
◼
►
The rich people hire interior designer
01:50:47
◼
►
and also cross their fingers I suppose,
01:50:50
◼
►
but pay gobs and gobs of money for them to come up with
01:50:53
◼
►
materials and everything that look good together.
01:50:55
◼
►
So I wonder if they do that for cars too,
01:50:57
◼
►
because it's a huge expense
01:50:58
◼
►
and there's just too many choices.
01:51:00
◼
►
- Yeah, I'm looking now like,
01:51:01
◼
►
I would rather have just a regular five series,
01:51:03
◼
►
I think, than the Panamera.
01:51:05
◼
►
Like, you get so much more for the money
01:51:08
◼
►
and it's a way nicer looking car,
01:51:09
◼
►
even though it does have a little bit
01:51:11
◼
►
the skin flap issue of modern ones.
01:51:13
◼
►
But yeah, I think I'd rather have that.
01:51:16
◼
►
- I found a new job for Casey.
01:51:18
◼
►
Casey, do you have any interest in being
01:51:19
◼
►
a car option configurer to rich people?
01:51:22
◼
►
- I would love to.
01:51:23
◼
►
Are you kidding?
01:51:24
◼
►
I would love to.
01:51:25
◼
►
- Wouldn't you feel the pressure though
01:51:26
◼
►
of not accidentally making an ugly car for them?
01:51:29
◼
►
I really wouldn't.
01:51:31
◼
►
- 'Cause I mean, they're rich, who cares?
01:51:34
◼
►
They're just looking for someone to blame.
01:51:36
◼
►
- I mean, yeah, well you have to charge your fee.
01:51:38
◼
►
It's like interior designers.
01:51:39
◼
►
You have to charge your fee,
01:51:40
◼
►
should be like at least one third of the price of actually doing the job.
01:51:44
◼
►
Purely for like, you know, what service do you provide, you tell them how much options
01:51:48
◼
►
I have long thought about how fun it would be to be like a car headhunter, if you will.
01:51:54
◼
►
So you know, take me for example, when I was buying my 3 Series, you know, I wanted a 335,
01:51:59
◼
►
it had to have a stick, it had to have the M Sport package, you know, and I think there
01:52:04
◼
►
were one or two other options I insisted upon.
01:52:06
◼
►
white before either of you jerks pipe in.
01:52:10
◼
►
Anyway, the point is, I would love to be a car headhunter.
01:52:14
◼
►
I would love to be a car headhunter that my job is just
01:52:16
◼
►
to scour Autotrader to try to find that perfect unicorn
01:52:20
◼
►
for somebody.
01:52:21
◼
►
I think that would be super fun.
01:52:23
◼
►
But anyone who would have the money for that would be
01:52:25
◼
►
buying new anyway, so they would just order one.
01:52:27
◼
►
- I was gonna say, you just hang out, I wonder if you work
01:52:29
◼
►
at the dealer and say, "We have this person here,
01:52:32
◼
►
"their services are provided at a very small fee of 50 grand
01:52:35
◼
►
and they will help you select the options for your $250,000 car.
01:52:43
◼
►
If you're looking to hire me, you can find my contact information at kclist.com.
01:52:47
◼
►
Yeah, 50 grand per car, like you can make some good money doing that.
01:52:53
◼
►
And honestly, if I had the money to buy a Bentley, I would gladly pay 50 grand to someone
01:52:56
◼
►
who would prevent me from misconfiguring my car and getting an ugly $350,000 Bentley instead
01:53:01
◼
►
that I'd have a good looking $400,000 Bentley.
01:53:04
◼
►
[door closes]
01:53:06
◼
►
[BLANK_AUDIO]