PodSearch

The Talk Show

132: ‘Peace, Porn, and Privacy’ With Guest Marco Arment

 

00:00:00 ◼   ► I'm worried because I feel like whenever you're on the show we always go and

00:00:03 ◼   ► you're the by far the longest guests like I feel like we could go like if we

00:00:07 ◼   ► ever needed to do like a charity talk-a-thon me and you would be the two

00:00:11 ◼   ► we can go for 12 hours and then this time we actually have a lot to talk

00:00:16 ◼   ► about so I'm a little concerned but well maybe not start moving did you hear we

00:00:21 ◼   ► don't talk anymore that that you got to me and that that somehow it with the

00:00:27 ◼   ► Specifics are kind of vague as to how how you got to me and what that means

00:00:31 ◼   ► But somehow you got to me and we don't talk anymore

00:00:34 ◼   ► Has five people said that if there's been further speculation that we're on the out. Oh my god, I mean

00:00:42 ◼   ► Fortunately, it's it's died down in the last few days. I think people have finally moved on

00:00:46 ◼   ► From the peace saga, which is good

00:00:49 ◼   ► The internet has a very short attention span and that that is both a blessing and a curse

00:00:54 ◼   ► It is it is definitely a blessing when you are on the receiving end of it

00:00:57 ◼   ► so that is nice, but

00:00:59 ◼   ► Yeah, I heard I read and got emailed and heard lots of interesting theories about the conspiracy between you and I

00:01:07 ◼   ► Or that that you?

00:01:09 ◼   ► Got to me or paid me off

00:01:12 ◼   ► Because people couldn't possibly believe

00:01:14 ◼   ► That the story was what I said it was which is that I didn't want to be in this business after all so I exited it

00:01:22 ◼   ► Right. You told this story on on your podcast the ATP

00:01:27 ◼   ► probably not what is now the last episode.

00:01:29 ◼   ► I'm guessing you have an episode coming out tomorrow,

00:01:32 ◼   ► but the one from last week. - Today, it's already out.

00:01:35 ◼   ► - Well, I have not listened, so you can stop me

00:01:38 ◼   ► if we start covering this time and stuff.

00:01:39 ◼   ► But last week's episode where you covered the peace thing,

00:01:41 ◼   ► your more or less long, very long story, very short,

00:01:44 ◼   ► is that what you wrote, as always, is exactly the truth.

00:01:49 ◼   ► You are one of the most, almost painfully honest people

00:01:53 ◼   ► I have ever met.

00:01:54 ◼   ► Like, you almost can't even bring yourself

00:01:57 ◼   ► to tell white lies, you know what I mean?

00:02:01 ◼   ► If you go through something like this

00:02:03 ◼   ► and then you explain yourself in public,

00:02:05 ◼   ► what you say is the honest to God truth.

00:02:07 ◼   ► So it's very funny that everybody would just assume

00:02:11 ◼   ► that it could be, it was something else.

00:02:13 ◼   ► And I think the part of the story that is the best

00:02:15 ◼   ► was that, and again, people who listened to ATP last week

00:02:19 ◼   ► know this, that you, I guess it was what, last Thursday?

00:02:23 ◼   ► Or was it Friday?

00:02:24 ◼   ► I don't know what day of the week it was,

00:02:26 ◼   ► But I was at the dentist and I was waiting to go

00:02:30 ◼   ► and you texted me and you were like,

00:02:31 ◼   ► I think I'm gonna pull Peace from the app store.

00:02:34 ◼   ► And I texted you, don't do it, don't be rash, wait.

00:02:38 ◼   ► Wait 'til I'm out of the dentist.

00:02:39 ◼   ► And I got home and it was already pulled

00:02:41 ◼   ► from the app store and the thing was there.

00:02:44 ◼   ► So I literally, you did not pull a lot of people.

00:02:47 ◼   ► You had kind of made up,

00:02:48 ◼   ► obviously you'd made up your mind

00:02:49 ◼   ► because I told you not to do it, which we will get to.

00:02:53 ◼   ► I will explain why I thought you should not do it.

00:02:55 ◼   ► But it did amuse me greatly though then afterwards

00:03:00 ◼   ► when I did notice immediately afterwards

00:03:02 ◼   ► that there were an awful lot of people

00:03:03 ◼   ► who assumed that it was pressure from me.

00:03:05 ◼   ► Somebody more or less said that it was like

00:03:07 ◼   ► that me and Kudol showed up with baseball bats.

00:03:11 ◼   ► - I would have loved to see that.

00:03:12 ◼   ► (both laughing)

00:03:14 ◼   ► It was especially funny because I was literally

00:03:17 ◼   ► just hanging out with you and Kudol like four days earlier.

00:03:20 ◼   ► (both laughing)

00:03:23 ◼   ► Yeah, it was interesting.

00:03:24 ◼   ► I also heard, when I was briefly on ATP,

00:03:27 ◼   ► like I heard people thought that Apple paid me off,

00:03:30 ◼   ► which is the funniest, I think.

00:03:32 ◼   ► 'Cause like, I was making them a ton of money,

00:03:35 ◼   ► you know, promoting their platform,

00:03:38 ◼   ► doing everything they wanted me to do.

00:03:40 ◼   ► - And it wasn't also, it also wasn't one of those things

00:03:44 ◼   ► like today view widgets, right,

00:03:49 ◼   ► where they say, okay, now over here on this today screen

00:03:54 ◼   ► on iOS, what's that called?

00:03:56 ◼   ► - It doesn't even matter.

00:03:57 ◼   ► - Well, whatever, you know what I mean,

00:03:58 ◼   ► but you can put a-- - I think it's called

00:03:59 ◼   ► Stadu actually.

00:04:00 ◼   ► - You can put a widget in there.

00:04:02 ◼   ► And when they first opened this up,

00:04:05 ◼   ► there were people who made things that did things

00:04:07 ◼   ► that were creatively outside the purview

00:04:12 ◼   ► of what they expected people to make.

00:04:15 ◼   ► And then, you know, so like, I think one of the ones

00:04:18 ◼   ► that was an early victim of this was, I think,

00:04:21 ◼   ► PCALC, the calculator, made it so you can actually do your computation over there.

00:04:25 ◼   ► Well, that was more than, they kind of, I think they envisioned it as more just like

00:04:28 ◼   ► a status view, like it would show you the weather or whatever.

00:04:33 ◼   ► And when people were actually doing real things over there, Apple, you know, reacted.

00:04:39 ◼   ► This isn't that sort of, and it wasn't like they were breaking, you know, it wasn't like

00:04:43 ◼   ► they were using private APIs.

00:04:44 ◼   ► They were using the public APIs in ways that Apple didn't envision.

00:04:47 ◼   ► Well, peace was not like you use the content blocking

00:04:51 ◼   ► APIs in a way that they didn't envision.

00:04:53 ◼   ► It was almost like right down the middle, the canonical,

00:04:57 ◼   ► this is exactly the sort of thing that they envisioned

00:05:00 ◼   ► would be made.

00:05:01 ◼   ► Yeah, I mean, I got a couple of responses here and there

00:05:04 ◼   ► from inside of Apple, and they were all extremely positive.

00:05:08 ◼   ► Like, they definitely did not want

00:05:11 ◼   ► me to pull it from the App Store as far-- based

00:05:13 ◼   ► on the implication that they would have hated it

00:05:16 ◼   ► for some reason. Like, I mean, you know, they're not very generous with their communication,

00:05:21 ◼   ► but it sure seemed like people in Apple were big fans of it. And when I pulled it and placed

00:05:28 ◼   ► the burden on them to try to issue all these refunds first manually and then eventually

00:05:32 ◼   ► they did that batch thing, that couldn't have been pleasant for them either and certainly

00:05:37 ◼   ► couldn't have been cheap to have to process all those refunds. And, you know, just the

00:05:41 ◼   ► manpower alone of processing all those refunds was getting to be probably significant. So,

00:05:46 ◼   ► yeah, the idea that Apple paid me off to do all this was pretty entertaining. I also heard that

00:05:53 ◼   ► advertisers somehow paid me off. Man, an app that sits at the top of the App Store paid app chart,

00:06:01 ◼   ► if that could have sat there for like a month, I don't know if anyone else would have been able

00:06:05 ◼   ► able to afford to pay it off.

00:06:07 ◼   ► I mean, it would have made a ton of money.

00:06:10 ◼   ► And that's assuming a lot, of course,

00:06:12 ◼   ► but if you could have sat there for a while,

00:06:15 ◼   ► that would have been a good amount of money.

00:06:18 ◼   ► But the whole reason I canceled it was that it would have

00:06:22 ◼   ► felt like making a ton of money off of drug dealing

00:06:25 ◼   ► or something, it didn't feel right.

00:06:27 ◼   ► That was the whole point.

00:06:29 ◼   ► - I am looking right now, I actually have not been

00:06:32 ◼   ► paying attention to see what is atop the top charts.

00:06:36 ◼   ► So the top paid is, hooray, Tweetbot 4.

00:06:40 ◼   ► - Well, I think today's probably Tweetbot.

00:06:42 ◼   ► - Yeah, but number two is Purify.

00:06:46 ◼   ► - Yeah, but I think Crystal was up there for a while,

00:06:48 ◼   ► or Purify, I forget.

00:06:50 ◼   ► - I think you gotta look at Grossing, though,

00:06:52 ◼   ► but Grossing, they don't even register, it's all Candy Crush.

00:06:56 ◼   ► - Yeah, that's been up there for a while.

00:06:59 ◼   ► Well, I was on piece's top day, the one full day

00:07:03 ◼   ► on the chart, it was grossing at, I think,

00:07:04 ◼   ► like number 17 or 18 for a little while.

00:07:07 ◼   ► Not for the whole day, but that was the peak.

00:07:09 ◼   ► And then it was able to fall down the grossing ranks

00:07:12 ◼   ► pretty far while still being number one in the paid chart.

00:07:15 ◼   ► To give you, you know, like the volumes

00:07:17 ◼   ► are much lower, obviously, in paid.

00:07:19 ◼   ► But yeah, I mean, any app that's gonna sit there anywhere

00:07:23 ◼   ► like in the top 20 paid is gonna be making

00:07:25 ◼   ► really good money for a while.

00:07:27 ◼   ► So and I don't you know, if other people want to go in there and make a ton of money making ad blockers

00:07:32 ◼   ► That's fine. Like I'm willing and happy to yield that ground to other people. That's why I did it

00:07:37 ◼   ► You know, it's I got there realized I really didn't like being there and left

00:07:43 ◼   ► Yeah, I actually haven't looked in a while. It seems weird to me though

00:07:47 ◼   ► I thought that there would be a couple up there, but it looks like it's all down to

00:07:49 ◼   ► purify now

00:07:52 ◼   ► It doesn't I don't see any of the others although maybe maybe they're on the free list in there

00:07:56 ◼   ► I don't know which one's popular

00:07:58 ◼   ► I thought there were a couple that would be popular though for a while crystal and purify were neck-and-neck and then I think maybe

00:08:04 ◼   ► pure foot maybe crystals

00:08:06 ◼   ► Thing with the acceptable ads that's I mean that's a whole other

00:08:09 ◼   ► Drama that I don't really want to get into because I'm not involved happily anymore

00:08:13 ◼   ► But it that's the kind of thing

00:08:16 ◼   ► where it just shows how incredibly messy and difficult this business is and

00:08:21 ◼   ► That's a perfect example of why I don't want to be in it after all because it is just very messy and very difficult

00:08:27 ◼   ► as we record on on Thursday October 1st crystal is all the way down at 32 on the top paid and

00:08:34 ◼   ► Like I said purifies number two

00:08:37 ◼   ► So obviously there's been some divergence there, but you you you know, and and there is this weird

00:08:43 ◼   ► perpetuating, it's this, you know, we've talked about this

00:08:46 ◼   ► in so many different contexts ever since the App Store opened

00:08:48 ◼   ► but once something is atop these charts,

00:08:51 ◼   ► it tends to stay there because one of the ways that people,

00:08:54 ◼   ► people hear, hey, I hear there's odd ad blockers for iOS.

00:08:57 ◼   ► They go to the App Store, what do they do?

00:08:58 ◼   ► They go to the top chart, they see one that looks reasonable

00:09:01 ◼   ► at the top of the chart and they get it.

00:09:02 ◼   ► And by that time, then they get it.

00:09:05 ◼   ► Purify works, it, you know, it definitely does

00:09:07 ◼   ► what it says on the tin, so then they're done.

00:09:09 ◼   ► You know, they've just spent two or three bucks

00:09:11 ◼   ► or whatever it costs on their thing and they're done

00:09:13 ◼   ► and then none of the other, you know,

00:09:14 ◼   ► so being at top is a huge advantage.

00:09:16 ◼   ► So you, you know, peace having started at the top,

00:09:19 ◼   ► I think there's a very good chance

00:09:20 ◼   ► that it would still be there today if you hadn't yanked it.

00:09:24 ◼   ► - Maybe, but at the same time, like, you know,

00:09:26 ◼   ► right now you could see like Purify

00:09:27 ◼   ► has already fallen to number two.

00:09:29 ◼   ► You know, we'll see, you know,

00:09:31 ◼   ► how much it stays at the top

00:09:32 ◼   ► or how much it falls over time.

00:09:34 ◼   ► I mean, it's only been a couple of weeks.

00:09:35 ◼   ► It's been a pretty short time.

00:09:37 ◼   ► So I don't even know if I would have been able

00:09:38 ◼   ► to be there for a month.

00:09:39 ◼   ► I don't even know if that would have happened.

00:09:40 ◼   ► You know, there's no way to know.

00:09:42 ◼   ► - Yeah, and I also-- - It doesn't matter.

00:09:44 ◼   ► - I also wonder how much this is gonna be

00:09:46 ◼   ► one of those things where it's not like sustain,

00:09:49 ◼   ► not that it's not a sustainable business,

00:09:51 ◼   ► 'cause I don't think it's that much

00:09:52 ◼   ► development work to keep it going.

00:09:54 ◼   ► But that, let's say 15 to 20% of iOS users

00:10:00 ◼   ► might be interested in a content blocker.

00:10:03 ◼   ► Well, how soon until all of them already have one?

00:10:05 ◼   ► And then what?

00:10:07 ◼   ► I'm not quite sure if it's gonna be

00:10:09 ◼   ► a chart topper in perpetuity.

00:10:12 ◼   ► - Yeah, and we tried speculating on that on ATP,

00:10:15 ◼   ► like what percentage of iOS people are likely

00:10:17 ◼   ► to actually install and critically enable an ad blocker?

00:10:22 ◼   ► And we came to about 10% being our estimate

00:10:25 ◼   ► of people who would actually enable it also,

00:10:27 ◼   ► 'cause you have to like go through the settings menu

00:10:29 ◼   ► and dive down to the Safari settings

00:10:31 ◼   ► and actually turn it on in that convoluted settings thing.

00:10:34 ◼   ► So then like the idea that ad blockers are going to,

00:10:38 ◼   ► all of a sudden ruin everyone's lives,

00:10:41 ◼   ► I think is unlikely and probably exaggerated.

00:10:45 ◼   ► - Yeah, I think it's likely,

00:10:47 ◼   ► I don't think it's likely that it would be

00:10:50 ◼   ► that much different than on the desktop.

00:10:52 ◼   ► And on the desktop, I pulled the 15% from

00:10:56 ◼   ► what I think is what people estimate as the desktop number.

00:11:00 ◼   ► And obviously that changes a lot.

00:11:01 ◼   ► - Yeah, that seems reasonable.

00:11:02 ◼   ► - Changes a lot based on the audience.

00:11:04 ◼   ► I know Ars Technica, for example,

00:11:07 ◼   ► is really, really hit hard by that

00:11:09 ◼   ► because their audience is technically adept.

00:11:11 ◼   ► My site probably is, to some extent,

00:11:14 ◼   ► just because at least there's a high percentage

00:11:16 ◼   ► of people who read my site who know what an ad blocker is

00:11:20 ◼   ► and feel very, very confident installing an extension.

00:11:24 ◼   ► - It's also worth pointing out,

00:11:26 ◼   ► there's a lot of people, sorry,

00:11:30 ◼   ► it's also worth pointing out that there's a lot of,

00:11:33 ◼   ► like all those people who installed the ad blockers

00:11:36 ◼   ► who are more likely to install ad blockers like Nerds and your site, how likely were

00:11:42 ◼   ► they to click on the display ads to begin with? I bet the -- I mean, I've always kind

00:11:47 ◼   ► of suspected that display ads on the Internet are mostly supported by inadvertent accidental

00:11:55 ◼   ► clicks or people who don't realize they're clicking on an ad, who are misled into clicking

00:12:01 ◼   ► on it by it looking like content or by one of those like stupid story ads like, you know,

00:12:06 ◼   ► top 10 ways to lift your face up like all those crazy things like I've always kind of

00:12:10 ◼   ► suspected that the bulk of display advertising online was being clicked through and funded

00:12:16 ◼   ► by really accident or novices, you know, fueled by ignorance and confusion. Yeah, it's really

00:12:24 ◼   ► and you know, I'm sure that's I'm sure that's not all of it. But I bet it's a lot more than

00:12:30 ◼   ► both the advertisers and the publishers

00:12:32 ◼   ► would like to believe?

00:12:34 ◼   ► - Yeah, well, it is truly a,

00:12:37 ◼   ► they truly opened a Pandora's box way back in the '90s

00:12:42 ◼   ► when they first started measuring clicks in the first place.

00:12:46 ◼   ► And I've linked to this over the years

00:12:48 ◼   ► in numerous contexts talking about ads,

00:12:49 ◼   ► but it's come back up again.

00:12:51 ◼   ► It is absolutely a case of be careful what you measure

00:12:56 ◼   ► coming to bite them.

00:12:59 ◼   ► because at first, when nobody was trying

00:13:01 ◼   ► to game the system at all,

00:13:03 ◼   ► the idea of counting the actual clicks on the ads

00:13:06 ◼   ► was amazing because nobody ever knew

00:13:09 ◼   ► when you put an ad in a magazine,

00:13:11 ◼   ► you have a good guess that the circulation numbers

00:13:16 ◼   ► are probably pretty accurate

00:13:17 ◼   ► because they were industry standards,

00:13:19 ◼   ► and maybe they tried to fudge them a little bit.

00:13:21 ◼   ► For the most part, it was so expensive to print magazines,

00:13:24 ◼   ► they couldn't be that far off.

00:13:25 ◼   ► But how many people actually read your ad

00:13:28 ◼   ► if it's on page 13, or how many people skip right past it,

00:13:32 ◼   ► what was the register?

00:13:34 ◼   ► To actually be able to measure it in a meaningful way,

00:13:36 ◼   ► TV commercials could never really be measured.

00:13:39 ◼   ► If there was no gaming, if everybody was honest in the world

00:13:44 ◼   ► which is probably the biggest, stupidest,

00:13:46 ◼   ► if I've ever put forward,

00:13:48 ◼   ► counting the clicks on ads would be great.

00:13:51 ◼   ► And it did at first, web advertising was super,

00:13:56 ◼   ► super expensive, like in a per customer,

00:14:00 ◼   ► you know, however you wanna measure that,

00:14:01 ◼   ► because it could be measured.

00:14:03 ◼   ► But then as soon as people could, you know,

00:14:06 ◼   ► as soon as that started working,

00:14:08 ◼   ► people immediately started gaming it in various ways.

00:14:11 ◼   ► So it's, you know, once they started going down that path,

00:14:14 ◼   ► it was doomed, and still is to this day,

00:14:17 ◼   ► the fact that they try to measure it.

00:14:19 ◼   ► - Right, 'cause then you have all these problems

00:14:21 ◼   ► with click fraud and botnets doing click fraud

00:14:23 ◼   ► and all this stuff.

00:14:25 ◼   ► It's this whole world of people trying to rip each other off.

00:14:30 ◼   ► It's just disgusting to me.

00:14:32 ◼   ► Again, it's one of the reasons why I didn't want to be in the business after all.

00:14:35 ◼   ► It's just a dirty, messy world.

00:14:37 ◼   ► At a fundamental level, the way I view advertising, even online, is that it's fundamentally no

00:14:43 ◼   ► different than advertising in print or on TV, which is to say that it is primarily about

00:14:49 ◼   ► awareness, making people aware.

00:14:52 ◼   ► be people who've never heard of your product,

00:14:53 ◼   ► making them aware of it for the first time,

00:14:55 ◼   ► or if they have heard of it, reinforcing it with your brand,

00:15:00 ◼   ► if it's some kind of visual ad,

00:15:03 ◼   ► or with some kind of message about it.

00:15:05 ◼   ► Like for example, like the ads I'll be reading

00:15:07 ◼   ► during this podcast, where you're not seeing anything,

00:15:10 ◼   ► but you can hear these talking points,

00:15:12 ◼   ► here's what they want you to know about it,

00:15:15 ◼   ► so that you have it in your head,

00:15:17 ◼   ► so that if you need a new mattress, you can think,

00:15:19 ◼   ► well, what about that one that all these podcasts

00:15:21 ◼   ► you're talking about or something like that.

00:15:23 ◼   ► Just so it's in your head, awareness.

00:15:25 ◼   ► The fact that online ads can actually lead

00:15:28 ◼   ► to engagement quicker, meaning you can just click on an ad

00:15:33 ◼   ► and go and you're already at the Field Notes website

00:15:37 ◼   ► and you can buy the notebooks right there.

00:15:39 ◼   ► That's great, but that should just be,

00:15:42 ◼   ► anybody who's deciding how much to spend online

00:15:44 ◼   ► versus print or on TV, that should just be icing

00:15:47 ◼   ► on the cake.

00:15:48 ◼   ► It still should primarily be, look,

00:15:50 ◼   ► If we put an ad on this website, we can expect 100,000 people will see it, and we roughly

00:15:57 ◼   ► know that their demographics are like this.

00:16:01 ◼   ► That's really all they should be looking at.

00:16:03 ◼   ► But the fact that they think that they can identify people, "We'll spend this money,

00:16:07 ◼   ► and it'll only go to people who've searched in Google Maps for an oil change in the last

00:16:13 ◼   ► 25 days," it's just crazy.

00:16:16 ◼   ► And it leads to all sorts of sickness.

00:16:18 ◼   ► yeah and all sorts of really creepy and perverse incentives and behavior like

00:16:24 ◼   ► it's it's one of those worlds where anybody who who is kind of privacy and

00:16:31 ◼   ► sensibly minded or anybody who has really strong ethics I think is often

00:16:37 ◼   ► driven out of that business like because if they won't do it someone else will

00:16:43 ◼   ► you guys on ATP you guys compared it to the pornography industry and then I

00:16:49 ◼   ► think you guys kind of backed away from it because it's almost like wow that's

00:16:52 ◼   ► a really strong comparison but I actually think it's actually really I

00:16:55 ◼   ► think that's not a bad comparison at all in terms of that you're it it's not you

00:17:02 ◼   ► know remove any judgment of whether the existence of pornography in and of itself

00:17:06 ◼   ► has any sort of moral you know any kind of moral quandary that you should be

00:17:14 ◼   ► pondering it's just that you end up in programming and doing things that are

00:17:20 ◼   ► you know whoever is implementing it is unhealthy right that if you know if it's

00:17:28 ◼   ► some kind of paper thing for porno you you're you know that they're they're set

00:17:33 ◼   ► up in a way. Somebody had to program the system that enables somebody who's got like an addiction

00:17:38 ◼   ► to the stuff to just keep spending as much money as they can. That is absolutely immoral.

00:17:45 ◼   ► I mean, either somebody feels really guilty about that or somebody who wrote that code

00:17:50 ◼   ► just doesn't have a moral compass that points that way. A lot of the stuff, the programmatic

00:17:55 ◼   ► stuff in advertising is down that path. It's maybe not quite as far, but it's pretty bad.

00:18:03 ◼   ► You know that you're doing things that you know that the user isn't happy about that isn't good for them

00:18:08 ◼   ► And that they wouldn't want to know exactly what's going on

00:18:12 ◼   ► Right and and one of the problems that that you know

00:18:16 ◼   ► So that's the side of the advertiser the side of the ad blocker of like the person or company

00:18:21 ◼   ► Making and running the ad blocker itself

00:18:24 ◼   ► That faces an interesting dilemma

00:18:27 ◼   ► where and I think you see this playing out with this acceptable ads thing with adblock plus and crystal and the

00:18:33 ◼   ► the controversy that has stirred up,

00:18:35 ◼   ► and some things you've said about the deck and everything

00:18:37 ◼   ► and how the deck had their privacy policy and everything

00:18:39 ◼   ► and whether, you know, the question of whether the deck

00:18:41 ◼   ► should be, should count as an advertiser

00:18:43 ◼   ► that should be blocked.

00:18:44 ◼   ► One of the problems here,

00:18:46 ◼   ► I faced this with Instapaper back forever ago.

00:18:49 ◼   ► I faced the problem that what people actually wanted

00:18:55 ◼   ► was to get the articles without ever viewing the ads,

00:18:58 ◼   ► even once.

00:18:59 ◼   ► They wanted me to go out and scrape new articles for them

00:19:02 ◼   ► they had never seen before and show them immediately

00:19:05 ◼   ► in the ad-stripped text view.

00:19:08 ◼   ► Like, that's what people actually want.

00:19:10 ◼   ► And what's actually healthy for publishers and for the world

00:19:12 ◼   ► and for me legally was not to do things like that.

00:19:15 ◼   ► It was to say, you know, okay, well,

00:19:17 ◼   ► I'm gonna save things you have viewed in your web browser.

00:19:20 ◼   ► You know, like, that's different.

00:19:22 ◼   ► And it was always a really tricky balance

00:19:24 ◼   ► because the user base, you know, the customer, the market,

00:19:28 ◼   ► was pushing me to go over that line.

00:19:31 ◼   ► and I would always try to hold back a little bit.

00:19:33 ◼   ► But not all my competitors did, and that hurt me.

00:19:35 ◼   ► And I think in the ad blocker industry,

00:19:37 ◼   ► I think you see the same thing, which is,

00:19:40 ◼   ► you know, we can talk all we want about how,

00:19:43 ◼   ► like, you know, well, like I also on ATP,

00:19:45 ◼   ► I compared it kind of to piracy, and it's not,

00:19:48 ◼   ► these aren't great comparisons, so please don't email us,

00:19:50 ◼   ► but you know, it has some overlap,

00:19:53 ◼   ► is what I will say about that.

00:19:55 ◼   ► And in the sense that, like, you know,

00:19:56 ◼   ► making an ad blocker is kind of like

00:19:58 ◼   ► making money from piracy, it's like, well,

00:20:00 ◼   ► People are going to pay me to hide everyone else's ads.

00:20:04 ◼   ► And I can say, well, I can justify it with reasons X, Y,

00:20:07 ◼   ► and Z, many of which are perfectly valid,

00:20:09 ◼   ► things like security, tracking, creepiness, et cetera.

00:20:12 ◼   ► Those are all very valid reasons.

00:20:14 ◼   ► But if I made an ad blocker that only blocked tracking

00:20:19 ◼   ► and still showed ads, nobody would want it,

00:20:23 ◼   ► because what people actually want is to block all the ads.

00:20:27 ◼   ► And all the tracking and the security and the creepiness,

00:20:30 ◼   ► those are all convenient justifications for them.

00:20:32 ◼   ► Just like when people pirate stuff, they say,

00:20:34 ◼   ► well, it wasn't available in my country yet,

00:20:36 ◼   ► or it wasn't available without DRM in the format I wanted,

00:20:39 ◼   ► on the box I wanted to play it on, whatever.

00:20:41 ◼   ► People can rationalize all sorts of reasons for piracy,

00:20:44 ◼   ► while also knowing, yeah, it's also kinda not right.

00:20:47 ◼   ► And so that's how I was feeling about ad blocking

00:20:49 ◼   ► when I quit, was like, I could rationalize

00:20:53 ◼   ► a whole bunch of reasons why this needs to exist,

00:20:55 ◼   ► and why I might even wanna still run one,

00:20:57 ◼   ► which I do right now.

00:20:58 ◼   ► I still run Ghostery on my computer,

00:21:00 ◼   ► and I still run, I'm switching between various blockers

00:21:04 ◼   ► on my phone trying to find a good one.

00:21:05 ◼   ► I'm currently using one blocker.

00:21:07 ◼   ► You know, people will rationalize these reasons,

00:21:10 ◼   ► but to be the person making it and enabling this

00:21:13 ◼   ► and making money from it even,

00:21:15 ◼   ► it puts it on a different level.

00:21:17 ◼   ► And there's always gonna be this tension between,

00:21:20 ◼   ► you know, trying to make it seem morally acceptable,

00:21:24 ◼   ► but also the reality of what the market really wants

00:21:28 ◼   ► To get everything for free and to not see any ads ever and no matter what they say if they if they say it's all

00:21:33 ◼   ► About something else. It's all about tracking whatever

00:21:35 ◼   ► Some people are honest about that most aren't most people just want to block all the ads. I disagree. I really do disagree

00:21:42 ◼   ► I think there's definitely some subset of people who really do want to block the ads really do

00:21:47 ◼   ► you know sort of the

00:21:49 ◼   ► What's that? There's even a magazine was that called?

00:21:52 ◼   ► Sort of like an anti-advertising magazine

00:21:57 ◼   ► We need the consumer reports. No, no, no used to sell it at Whole Foods, but they don't need more but it's

00:22:02 ◼   ► It'll come to me we need a goddamn forum like you guys have

00:22:08 ◼   ► It's the people who are opposed to advertising in general not just online advertising

00:22:14 ◼   ► But who actually are crusaders about the you know that that advertising is a perverse force on on

00:22:20 ◼   ► on our society

00:22:23 ◼   ► You know and obviously you don't have to go far to find cases

00:22:25 ◼   ► There are some cases where it is, you know, the cigarette companies and the way that legislation

00:22:36 ◼   ► has been passed that they really can't advertise anymore.

00:22:39 ◼   ► And that when they used to be able to, they really did.

00:22:41 ◼   ► You could prove it that they targeted their ads to children.

00:22:47 ◼   ► you know, famously the Joe Camel cartoon mascot for Camel cigarettes was, if there

00:22:57 ◼   ► were polls where they would go and, you know, talk to kindergartners and

00:23:00 ◼   ► they're amazing, amazing brand awareness in kindergarten age kids of the mascot

00:23:06 ◼   ► for a cigarette company. That's really sick and it wasn't an accident. It was

00:23:10 ◼   ► actually planned. So yeah, that's it, you know, there's an example. There are people

00:23:13 ◼   ► who kind of feel that way about all ads and maybe it's not even the

00:23:18 ◼   ► messaging, but there's others who are clearly online who really care about

00:23:22 ◼   ► every single byte of data. Every byte. Somebody pointed out to me, for example,

00:23:28 ◼   ► and with Daring Fireball and the deck, the deck ads are so small compared to

00:23:33 ◼   ► online ads, you know, in general. But because Daring Fireball has almost no

00:23:39 ◼   ► images, oftentimes has no images other than like the logo on the whole home

00:23:45 ◼   ► page, the deck actually comprises a significant portion of the average page

00:23:51 ◼   ► view, especially if you don't even look at the whole home page where there is a

00:23:54 ◼   ► whole big wall of text, but if you just go to like an individual short entry a

00:24:00 ◼   ► significant portion, maybe even a majority portion of the bytes that get

00:24:04 ◼   ► downloaded on the page view go to the ad. I think looking at that as a percentage

00:24:08 ◼   ► which is kind of unfair just because of the design of Daring Fireball.

00:24:11 ◼   ► But if you really want to look at it that way, okay, fine.

00:24:14 ◼   ► I say go ahead and block the ads.

00:24:16 ◼   ► But I don't think a lot of people feel that way.

00:24:18 ◼   ► I think people, the thing that's opening people's eyes with this, with the content blocking,

00:24:25 ◼   ► are the performance numbers that people are seeing.

00:24:28 ◼   ► I think when I see people whose eyes have been opened by some of the stuff that Ben

00:24:32 ◼   ► Brooks has been publishing when he's doing the yeoman's work of testing all these things,

00:24:38 ◼   ► and the New York Times published a thing today

00:24:40 ◼   ► where they tested a bunch of sites with ad blockers.

00:24:43 ◼   ► And when you see that you can save 30 seconds

00:24:46 ◼   ► on a mobile page view when you go to Boston.com

00:24:49 ◼   ► by having an ad blocker,

00:24:50 ◼   ► I don't think it's about blocking ads.

00:24:52 ◼   ► I want that speed increase.

00:24:54 ◼   ► - Yeah, and that's certainly a major part of it.

00:24:59 ◼   ► That is a major justification and a major motivator,

00:25:02 ◼   ► especially on mobile.

00:25:03 ◼   ► On desktop, it was easier to get wasteful

00:25:05 ◼   ► and kind of ignore it, but on mobile it matters more.

00:25:08 ◼   ► On mobile also, screen space matters more.

00:25:10 ◼   ► You know, like the ads that would come in

00:25:11 ◼   ► and take over a massive chunk of the screen

00:25:13 ◼   ► or do these stupid overlays or break when you zoomed in.

00:25:17 ◼   ► So many bad ad things out there,

00:25:19 ◼   ► but it's a major motivator,

00:25:21 ◼   ► but I think it comes down to like,

00:25:24 ◼   ► if you ask people, would you rather see this thing

00:25:28 ◼   ► with ads or with no ads,

00:25:30 ◼   ► they would choose no ads every time.

00:25:32 ◼   ► You know, obviously there's some exceptions,

00:25:34 ◼   ► like, you know, like certain magazines where like the ads are kind of the point, but for

00:25:38 ◼   ► the most part, most content, I think if people were given the option to take it with no ads,

00:25:42 ◼   ► they would take that option, you know, assuming the cost was equal and probably both free.

00:25:47 ◼   ► And so what you have in the ad business is this kind of tension, this kind of balanced

00:25:51 ◼   ► tension, well, usually it's balanced, where the people really want the stuff for free

00:25:58 ◼   ► and they don't want to pay, they don't want to pay for it and they also don't want to

00:26:01 ◼   ► see ads. And the publishers, you know, they obviously can't operate for free. So like,

00:26:06 ◼   ► they say, "All right, well, we'll kind of reach this equilibrium like, okay, well, we're

00:26:10 ◼   ► going to show ads and most of you are going to tolerate them. And you're going to tolerate

00:26:15 ◼   ► it because you don't want to pay us. And it's kind of okay." And for the most part, both

00:26:19 ◼   ► sides of that, usually it's this relationship of tolerating you, not actually wanting the

00:26:28 ◼   ► the ads or enjoying the ads. You know, most people, if given the choice, again, they would

00:26:33 ◼   ► say, "Well, I don't have to see the ads, then don't show them to me or don't waste my time

00:26:37 ◼   ► with them." So it's always this kind of tension. And in the grand scheme of things, I think

00:26:42 ◼   ► people do like free content better than they like paywalled stuff. So ultimately, I think

00:26:48 ◼   ► this is a necessary evil. Like it's, and obviously this is always evil, you know, but it's a

00:26:54 ◼   ► It's a necessary compromise of how content is viewed and paid for and everything.

00:27:00 ◼   ► And I run the deck ads on my site, I run ads on my podcast, just like you do on here, and

00:27:06 ◼   ► those are both choices where it's like I also, I would love to do an ad-free podcast

00:27:13 ◼   ► where people just paid us, but that would make a lot less money and reach a lot less

00:27:18 ◼   ► people.

00:27:19 ◼   ► And if you put a paywall up in front of a podcast, that is just death.

00:27:23 ◼   ► nobody listens. So it's really, it's never a great relationship. It's never perfect.

00:27:32 ◼   ► It's never really what all sides want, but it's this compromise that all sides have reached

00:27:37 ◼   ► most of the time. And anything you do to throw that out of balance, like making the ads really

00:27:41 ◼   ► obnoxious or really creepy or really overreaching or really slow or have other major problems,

00:27:48 ◼   ► there's gonna be pushback from that.

00:27:49 ◼   ► But the basic notion of I'm gonna show you ads

00:27:54 ◼   ► and you're gonna tolerate them,

00:27:56 ◼   ► it's a little bit uncomfortable even from the start.

00:27:59 ◼   ► And I've always kind of felt mildly irritated

00:28:04 ◼   ► by the fact that I make my living on ads

00:28:08 ◼   ► because I don't like ads.

00:28:12 ◼   ► But I think this is the best solution we have

00:28:14 ◼   ► given all the variables.

00:28:15 ◼   ► - I think that's where the comparison to piracy works,

00:28:17 ◼   ► I've always seen piracy as a negotiation. It is, you know, somebody if they're pirating

00:28:27 ◼   ► an app or a game, they're, you know, that whoever makes the game is saying here, it's

00:28:34 ◼   ► here's a new game for your PC, it's $40. And the person who pirates it instead of paying

00:28:40 ◼   ► for it is saying no, it's $0. And at some point, and I know that, you know, with piracy,

00:28:47 ◼   ► are absolute diehards, you know, and there are people, you know, kids, I when I was,

00:28:51 ◼   ► you know, in college, I pirated all sorts of stuff. And it wasn't wasn't like if Adobe

00:28:57 ◼   ► had halved the price of Photoshop, I was going to pay for it instead of pirating it. I realized

00:29:04 ◼   ► that but you know, for some things at some point, it's it and I think that that was the

00:29:09 ◼   ► The key to the iTunes Music Store making online music a success is that they were saying,

00:29:17 ◼   ► "Here's a better deal.

00:29:18 ◼   ► We'll have all the music.

00:29:19 ◼   ► You'll get your album art.

00:29:20 ◼   ► It'll all have good metadata right there.

00:29:23 ◼   ► You'll be sure of the quality, and it's a fair price, 99 cents."

00:29:28 ◼   ► Did it stop music piracy?

00:29:29 ◼   ► No, definitely not, but it definitely turned some people who might have otherwise or previously

00:29:35 ◼   ► using Napster or whatever the stuff that came after Napster was, to instead just say, "You

00:29:40 ◼   ► know what?

00:29:41 ◼   ► I'll just buy it from iTunes."

00:29:42 ◼   ► It's a negotiation.

00:29:44 ◼   ► I think what you see, and it's the same thing with a lot of piracy, and you see it with

00:29:47 ◼   ► the entertainment industry and the way they approach movies and stuff like that, and music

00:29:53 ◼   ► and games and software.

00:29:56 ◼   ► And I think it's very true with the advertising industry, is that the industry, the publishers

00:30:00 ◼   ► and the advertisers or the entertainment companies.

00:30:03 ◼   ► They don't see it as a negotiation.

00:30:05 ◼   ► They see this as a problem that could be solved

00:30:07 ◼   ► so that they can do whatever they want

00:30:09 ◼   ► and them, the people, will just take it.

00:30:13 ◼   ► We can show you whatever online ads we want

00:30:16 ◼   ► and you'll just suck it up.

00:30:17 ◼   ► And that there's some, you know,

00:30:21 ◼   ► I'm sure that there's a whole bunch of people who are,

00:30:24 ◼   ► if they're looking at, wow,

00:30:26 ◼   ► our mobile numbers are down this month,

00:30:28 ◼   ► you know, this iOS content blocking thing is totally real.

00:30:32 ◼   ► You can see it here, you know, five, six, seven percent down,

00:30:35 ◼   ► you know, over where we were before this came out.

00:30:39 ◼   ► You know that there's people right now who are thinking

00:30:44 ◼   ► or who are demanding of their engineering teams

00:30:46 ◼   ► to find a way around this.

00:30:48 ◼   ► So not like how do we, you know,

00:30:50 ◼   ► how do we start selling ads that people don't wanna block?

00:30:53 ◼   ► It's how do we defeat the content blockers?

00:30:57 ◼   ► And I think that's the wrong attitude.

00:30:59 ◼   ► That's not gonna win.

00:31:01 ◼   ► - Exactly.

00:31:04 ◼   ► Right, but on the other side,

00:31:10 ◼   ► when they make new kinds of ads,

00:31:13 ◼   ► then the ad blocker people are gonna say,

00:31:15 ◼   ► well, now we need to block this new kind of ad.

00:31:18 ◼   ► Neither side is willing to agree

00:31:20 ◼   ► to the other side's terms here.

00:31:21 ◼   ► Like the advertiser is not gonna say,

00:31:23 ◼   ► well, I guess we better stop publishing ads

00:31:25 ◼   ► 'cause nobody likes ads.

00:31:27 ◼   ► And the ad blockers aren't gonna say,

00:31:29 ◼   ► "Well, you know what?

00:31:31 ◼   ► "That ad is fine, we're gonna publish that one."

00:31:32 ◼   ► Because if they do, the users revolt

00:31:35 ◼   ► and they go to something else.

00:31:36 ◼   ► - So I don't know what the ultimate solution is,

00:31:40 ◼   ► but it's absolutely some form of having a basic respect

00:31:45 ◼   ► for the user and for your product.

00:31:47 ◼   ► And I've been saying the following for years as well,

00:31:51 ◼   ► is to me, as somebody who's always been sort of obsessed

00:31:54 ◼   ► publishing and advertising and graphic design and branding and things like this, whether

00:32:00 ◼   ► it's print or TV or online, it has always been, right from the very get-go, it has always

00:32:07 ◼   ► been very clear to me that the traditional companies, either from TV or from print, when

00:32:13 ◼   ► they went online, by and large, they had very little to no respect for the web. They either

00:32:20 ◼   ► treated it as like, at some point they had to stop treating it as maybe a fad. But clearly

00:32:26 ◼   ► at the beginning a lot of them thought maybe this is a fad. And they never ever treated

00:32:31 ◼   ► it with the respect that they treat their main products. They would never put a pop-up

00:32:38 ◼   ► that actually covered the actors faces on a TV show. Whatever you want to say about,

00:32:45 ◼   ► even when they put, they do some stuff that still annoys me on TV, where they'll put little

00:32:49 ◼   ► things up at the bottom of the screen, but they don't do something that covers the

00:32:52 ◼   ► actual whole content of the show while the show is playing. Magazines don't allow advertisers

00:33:00 ◼   ► to make ads that like tape pages.

00:33:03 ◼   ► Jared: Well, they're getting worse every year with that.

00:33:05 ◼   ► Pete: Well, now that print is getting desperate, it might be out of desperation, but certainly

00:33:10 ◼   ► while they were profitable, they wouldn't do it. They wouldn't make you like, let's

00:33:13 ◼   ► say a popular page like the Op-Ed page in the New York Times. They weren't going to

00:33:17 ◼   ► to seal that with some kind of tape

00:33:19 ◼   ► so that you have to sit there and spend 30 seconds

00:33:22 ◼   ► looking at whatever logo is on the tape

00:33:25 ◼   ► while you carefully cut across it to do it.

00:33:27 ◼   ► But they've treated online ads like that all along.

00:33:31 ◼   ► - Give it time.

00:33:33 ◼   ► - I really do, but here's the thing.

00:33:36 ◼   ► I'm gonna go back and I'm gonna tell you,

00:33:38 ◼   ► I feel like I have to explain why I thought

00:33:41 ◼   ► you shouldn't have taken piece out of the store.

00:33:44 ◼   ► And at the time I didn't realize that

00:33:46 ◼   ► Having read your piece, your article explaining it,

00:33:50 ◼   ► I would have said, okay, you're right.

00:33:51 ◼   ► If that's the way you feel, then just get out.

00:33:53 ◼   ► I didn't know when you called me,

00:33:54 ◼   ► I didn't know what you were thinking the problem was.

00:33:57 ◼   ► I think the idea of that once it was out

00:34:02 ◼   ► and once you saw that this was,

00:34:04 ◼   ► that there was controversy to be had

00:34:07 ◼   ► and arguments to be made

00:34:08 ◼   ► and that it was going to be a nonstop,

00:34:10 ◼   ► never-ending slog of what deserves to be blocked

00:34:14 ◼   ► and what doesn't,

00:34:15 ◼   ► the realization that he didn't want to be in this business

00:34:18 ◼   ► was, you know, I think it was the right call.

00:34:21 ◼   ► I didn't know that that's what you were thinking.

00:34:23 ◼   ► I also think that this is why you're still getting shit

00:34:26 ◼   ► from people out on the internet,

00:34:28 ◼   ► 'cause I have seen this, where there are people who,

00:34:30 ◼   ► you know, are like LOLing at

00:34:33 ◼   ► how could you build a content blocker all summer long

00:34:36 ◼   ► and not imagine what it was like to have a content blocker?

00:34:39 ◼   ► I can imagine that very easily,

00:34:42 ◼   ► that you didn't really think about it.

00:34:44 ◼   ► I thought your explanation, here's a cool API,

00:34:47 ◼   ► I'd like to build one myself.

00:34:48 ◼   ► I like to build things, so I'll build a thing.

00:34:51 ◼   ► And you don't think past that.

00:34:53 ◼   ► - Exactly, that was really it.

00:34:55 ◼   ► It's like, I explained all of it on ATP.

00:34:57 ◼   ► It's like all summer long I was focused on

00:35:00 ◼   ► how to make a really cool app using this stuff.

00:35:02 ◼   ► And I was not focusing on what will it actually be like

00:35:06 ◼   ► if I make this cool app succeed

00:35:09 ◼   ► and become a major person influential in this business

00:35:12 ◼   ► and having everyone look at me this way.

00:35:15 ◼   ► And I didn't think about that.

00:35:16 ◼   ► You know, I should have, but I was naive

00:35:20 ◼   ► and I wanted to do the cool thing

00:35:23 ◼   ► where I make the cool app and then, you know,

00:35:25 ◼   ► I didn't, you know, it didn't really matter

00:35:27 ◼   ► what the app did.

00:35:28 ◼   ► I just, I had this cool app idea and I tried it

00:35:31 ◼   ► and it worked really well.

00:35:33 ◼   ► And so I was motivated to keep going with it

00:35:35 ◼   ► and I just didn't think about, you know,

00:35:37 ◼   ► what would happen.

00:35:38 ◼   ► And, you know, I mean, a lot about this is,

00:35:41 ◼   ► A lot of the frustration and anger that I've received over it from other people is really

00:35:46 ◼   ► about like, you know, they just can't believe that I got to that position and that I then

00:35:54 ◼   ► gave it up for very few.

00:35:56 ◼   ► That's one of the reasons.

00:35:58 ◼   ► One of the other reasons is like, how do you walk away from all that money?

00:36:00 ◼   ► And it's like, well, you know, money isn't everything and I felt bad about it, etc.

00:36:05 ◼   ► And I mean, just once I decided to take it off the store, and when I had it, once I decided

00:36:15 ◼   ► that, like you said you were at the dentist, it was the moment I decided, oh, I should

00:36:20 ◼   ► take this off the store.

00:36:21 ◼   ► It was like 10 30 in the morning.

00:36:23 ◼   ► It was down by 12 30.

00:36:25 ◼   ► It was like two hours.

00:36:26 ◼   ► Like all I had to do was I talked it over with my wife.

00:36:30 ◼   ► I ran it by you and I ran it by the ghostery people to make sure that I even could do it

00:36:33 ◼   ► without breaking the contract,

00:36:35 ◼   ► and that they weren't gonna be horribly mad about it.

00:36:38 ◼   ► And that was it, and I was like, you know what?

00:36:41 ◼   ► Yeah, I wanna do this, I'm done.

00:36:42 ◼   ► Like, as soon as I even had the idea to do it,

00:36:43 ◼   ► I felt a million times better.

00:36:45 ◼   ► Like, it was like this giant weight off my shoulders.

00:36:49 ◼   ► And that night when I was working on Overcast again

00:36:51 ◼   ► for the first time in a couple of weeks, it felt so good.

00:36:54 ◼   ► Because Overcast will probably not make,

00:36:59 ◼   ► in its entire next year,

00:37:02 ◼   ► what peace could make in two or three days.

00:37:04 ◼   ► - But it's funny because--

00:37:07 ◼   ► - But I felt so much better about it, you know?

00:37:09 ◼   ► - And you and I have talked about this,

00:37:10 ◼   ► that one of the things some people

00:37:12 ◼   ► have a very hard time believing is that anybody,

00:37:17 ◼   ► obviously, I don't think everybody thinks this way,

00:37:19 ◼   ► I don't even think a majority,

00:37:20 ◼   ► but there are clearly some people

00:37:21 ◼   ► who cannot get it through their heads

00:37:23 ◼   ► that pure money is not a primary motivating factor for us.

00:37:31 ◼   ► It's great, I am successful right now,

00:37:33 ◼   ► and I do appreciate that, and it's important to me

00:37:36 ◼   ► 'cause I have a family, and so it is certainly

00:37:38 ◼   ► a significant motivator, and it is a very high priority

00:37:42 ◼   ► for me, but it's not, number one.

00:37:44 ◼   ► And maximizing it, getting every single dollar that I can,

00:37:47 ◼   ► absolutely, positively is not.

00:37:50 ◼   ► Number one motivator for me is,

00:37:51 ◼   ► professionally, is doing good work that I'm proud of.

00:37:56 ◼   ► And number two is probably just what I feel like

00:37:59 ◼   ► the overall quality of my life. Am I happy? Money obviously plays a factor in that, but

00:38:05 ◼   ► making the most money possible definitely doesn't.

00:38:07 ◼   ► Right. And you and I are both fortunate that you and I have made enough money and make

00:38:13 ◼   ► enough money through other means that we can say no to things that don't feel right to

00:38:17 ◼   ► us. And there's all these studies done. There's a threshold for everybody and it's surprisingly

00:38:25 ◼   ► low where additional money that you make above that threshold doesn't really make you happier.

00:38:32 ◼   ► So there is this concept of what is enough and in most cultures that aren't Americans,

00:38:38 ◼   ► that number is way lower. But even Americans have this concept of what is enough beyond

00:38:43 ◼   ► which it stops really adding to your happiness in a proportional way. And I've heard estimates

00:38:49 ◼   ► of that number being as low as like $75,000 a year,

00:38:53 ◼   ► which in the software business

00:38:55 ◼   ► is a pretty mid-range to low salary.

00:38:57 ◼   ► So it's pretty, for people who are listening to the show,

00:39:00 ◼   ► it's not that hard to achieve that.

00:39:02 ◼   ► It isn't that unheard of.

00:39:04 ◼   ► So the idea that if you already make a six-figure salary

00:39:09 ◼   ► and the idea that you could turn away money

00:39:13 ◼   ► from something that makes you feel terrible,

00:39:17 ◼   ► that actually there's a lot of like widespread surveys

00:39:22 ◼   ► and psychology and stuff to back that up

00:39:24 ◼   ► where yeah, that actually is plausible to do.

00:39:26 ◼   ► And in fact, people do it frequently.

00:39:28 ◼   ► Like that once you've reached a certain level of income,

00:39:32 ◼   ► you don't have to say yes to everything.

00:39:36 ◼   ► And in fact, and a lot of people choose poorly on that scale

00:39:40 ◼   ► and say yes to everything and are miserable for it.

00:39:43 ◼   ► And they don't necessarily realize that

00:39:45 ◼   ► they don't have to do that.

00:39:46 ◼   ► - Yeah, and there's a lot of people who,

00:39:48 ◼   ► you know, here are people who do it

00:39:50 ◼   ► not just because they're well off enough

00:39:52 ◼   ► and they can keep their lifestyle,

00:39:53 ◼   ► people who downgrade their lifestyle

00:39:55 ◼   ► and are delighted by it.

00:39:57 ◼   ► You know, somebody who is just killing themselves

00:39:59 ◼   ► in a corporate attorney job, you know,

00:40:01 ◼   ► 100 some hours a week doing this mind numbing work

00:40:06 ◼   ► and then they leave and become, you know,

00:40:09 ◼   ► a teacher or something.

00:40:11 ◼   ► - Yeah, or like, you know, you take a job

00:40:13 ◼   ► with a much shorter commute that's way close to your house,

00:40:15 ◼   ► even if it pays less than the job all the way in the city,

00:40:18 ◼   ► you're way happier taking the job that's a shorter commute

00:40:21 ◼   ► and you're able to rationally say,

00:40:24 ◼   ► "Yes, I can turn down the extra money

00:40:25 ◼   ► "for the job in the city because I will be way happier

00:40:28 ◼   ► "and probably healthier and probably have

00:40:30 ◼   ► "a better family life if I choose this one."

00:40:33 ◼   ► It's the same kind of thing, it all plays in.

00:40:35 ◼   ► - Or somebody who leaves a six-figure engineering job

00:40:39 ◼   ► at Apple or any of the big companies out there

00:40:43 ◼   ► and it just opens up their own coffee shop,

00:40:45 ◼   ► which is opening up a restaurant, notoriously low margin,

00:40:50 ◼   ► difficult business to be in,

00:40:52 ◼   ► but that all they've ever wanted to do

00:40:54 ◼   ► is roast their own coffee and make a cool place

00:40:57 ◼   ► where people can hang out.

00:40:58 ◼   ► - I've thought about that many times.

00:41:00 ◼   ► - If that's what you wanna do,

00:41:01 ◼   ► I mean, that could be so much happier,

00:41:02 ◼   ► and you're making way less money, way less.

00:41:05 ◼   ► But anyway, people don't think.

00:41:07 ◼   ► I'll give you a concrete example

00:41:08 ◼   ► of money that I have passed up.

00:41:11 ◼   ► And I don't think it's a thing.

00:41:12 ◼   ► It certainly wasn't sustainable.

00:41:14 ◼   ► I think Google's search algorithms have gotten around it.

00:41:16 ◼   ► But at some point in the late last decade,

00:41:20 ◼   ► I'm gonna guess that it peaked

00:41:21 ◼   ► somewhere around 2008 to 2010 or so.

00:41:24 ◼   ► It was a nonstop barrage every week

00:41:30 ◼   ► where I got offers from people

00:41:32 ◼   ► to place text ads on Daring Fireball.

00:41:35 ◼   ► - Oh yeah, the big text ad thing, yep.

00:41:37 ◼   ► - Either they wanted them on the homepage

00:41:39 ◼   ► or it would be some specific page

00:41:42 ◼   ► that ranked highly for a certain keyword,

00:41:44 ◼   ► a post that I had written,

00:41:45 ◼   ► and they would offer thousands of dollars.

00:41:48 ◼   ► I mean, I remember one time it was a guy,

00:41:51 ◼   ► and I actually pursued it,

00:41:52 ◼   ► not because I thought I would take it,

00:41:53 ◼   ► but I honestly, it was something like $20,000

00:41:56 ◼   ► for, I don't know, a couple of months.

00:41:58 ◼   ► And it just seemed like such a large amount of money,

00:42:01 ◼   ► but I just wanted to see, is this a scam?

00:42:03 ◼   ► This is a scam.

00:42:04 ◼   ► But then I thought, how can it be a scam?

00:42:05 ◼   ► Because if I don't get the money,

00:42:06 ◼   ► I'm gonna take the text ad down.

00:42:08 ◼   ► And it's, you know, it's the,

00:42:10 ◼   ► And I thought, well, maybe the scam is that they think

00:42:12 ◼   ► that Google will index it once.

00:42:15 ◼   ► And I was like, no, it can't be, because this is an article,

00:42:17 ◼   ► like let's say a year old article.

00:42:19 ◼   ► If they think that there's value to be gained

00:42:21 ◼   ► by putting a text ad there now,

00:42:23 ◼   ► they must know that Google re-indexes these pages.

00:42:26 ◼   ► And so therefore they must know

00:42:28 ◼   ► that if I take the text ad down, that it'll re-index

00:42:31 ◼   ► and they won't have that Google juice.

00:42:34 ◼   ► And I just researched the company

00:42:35 ◼   ► and it really seemed like, yes,

00:42:36 ◼   ► this is a company that pays publishers

00:42:38 ◼   ► tens of thousands of dollars to place these text ads.

00:42:41 ◼   ► And then you could do things, they didn't even care.

00:42:43 ◼   ► All they cared about was the search engines.

00:42:44 ◼   ► And you could do things like use CSS

00:42:47 ◼   ► to make it display none or fix position

00:42:51 ◼   ► at 4,000 pixels off screen, whatever you wanted.

00:42:53 ◼   ► They didn't care.

00:42:54 ◼   ► So it wasn't like anybody would know.

00:42:56 ◼   ► It wasn't like anybody would see it.

00:42:58 ◼   ► But it was thousands of dollars from just nonstop for years.

00:43:02 ◼   ► And I'd say no to all of them.

00:43:04 ◼   ► Or the other thing I would do is I would write back

00:43:08 ◼   ► and they would be like, a lot of them would say,

00:43:10 ◼   ► what would you want?

00:43:12 ◼   ► How much would you want for me to put a text ad on a page?

00:43:17 ◼   ► And I would write back $100,000.

00:43:21 ◼   ► And then they would say, that's too much.

00:43:22 ◼   ► 'Cause they're looking at Alexa numbers

00:43:25 ◼   ► or something to gauge my traffic.

00:43:27 ◼   ► But before I got to ridiculous numbers like that,

00:43:30 ◼   ► I remember I would write back as a joke

00:43:33 ◼   ► and just say like $10,000.

00:43:35 ◼   ► And they'd be like, well, how about seven?

00:43:37 ◼   ► be like oh shit yeah it's like you thought you were throwing out this

00:43:41 ◼   ► obscene number that they would laugh at right and they were actually like yeah

00:43:44 ◼   ► that's pretty close actually yeah we can do that now these are ads that weren't

00:43:51 ◼   ► all they wanted was the text all they wanted to do is trick Google and other

00:43:55 ◼   ► search indexes there was a major industry for a while I think I think it's

00:43:59 ◼   ► finally probably died down as Google got smarter but that was a major industry it

00:44:03 ◼   ► - It was a major industry,

00:44:04 ◼   ► and the money was truly significant.

00:44:06 ◼   ► I mean, I don't know what I could've if I'd pursued it,

00:44:09 ◼   ► but easily tens of thousands a month.

00:44:11 ◼   ► - Yeah, I ran those.

00:44:12 ◼   ► Back when Market.org had like 100 visitors a month,

00:44:16 ◼   ► I ran those from a company called TextLink Ads.

00:44:18 ◼   ► It was like TextLink Ads with hyphens in it,

00:44:19 ◼   ► and that was the company name.

00:44:20 ◼   ► They might even still be around.

00:44:22 ◼   ► I'm sure they've been bought a million times.

00:44:23 ◼   ► - I don't think, but I think TextLink Ads were,

00:44:25 ◼   ► I think that in particular, they weren't so scammy.

00:44:28 ◼   ► They wanted-- - No, it was very similar.

00:44:31 ◼   ► Like, you embedded this PHP thing.

00:44:32 ◼   ► I remember I even, I was still very into PHP at the time,

00:44:35 ◼   ► but I even modified the code to add nofollow to the links.

00:44:39 ◼   ► And I think that eventually got me kicked out.

00:44:42 ◼   ► 'Cause I was aware of what they were doing,

00:44:43 ◼   ► and I was like, well, I'm gonna add nofollow

00:44:45 ◼   ► because that's the right thing to do.

00:44:48 ◼   ► And they didn't have an explicit rule against it

00:44:50 ◼   ► that I could find at the time I wrote that code.

00:44:53 ◼   ► - But this wasn't doing any tracking.

00:44:54 ◼   ► It wasn't going to, I mean, literally it was just HTML.

00:44:57 ◼   ► So it wasn't even going to have any measurable effect

00:45:01 ◼   ► on download size.

00:45:02 ◼   ► We're talking about not even kilobytes, but bytes.

00:45:05 ◼   ► Actual, just extra bytes.

00:45:07 ◼   ► - Right, although it would, if it loaded synchronously,

00:45:09 ◼   ► which it would have had to do what they wanted with Google,

00:45:11 ◼   ► it would block the page load

00:45:13 ◼   ► while it fetched it on your server side.

00:45:15 ◼   ► - I don't even think, I think they just wanted me

00:45:17 ◼   ► to actually just paste, here,

00:45:18 ◼   ► paste this little snippet of HTML into the article.

00:45:21 ◼   ► - It wasn't even dynamic.

00:45:22 ◼   ► It was like static. - No, it wasn't even dynamic.

00:45:23 ◼   ► Most of the offers.

00:45:24 ◼   ► Now, I think that there were some services

00:45:26 ◼   ► like TextLink ads where it was dynamic

00:45:28 ◼   ► 'cause they wanted to keep selling it,

00:45:29 ◼   ► but I used to field these offers

00:45:30 ◼   ► from people who just wanted to buy a month of, you know,

00:45:34 ◼   ► just put this snippet of HTML in this article for a month,

00:45:39 ◼   ► you know, for significant money.

00:45:41 ◼   ► And I didn't do it.

00:45:42 ◼   ► I turned it down because it just felt gross.

00:45:44 ◼   ► And it just, and I didn't need it.

00:45:46 ◼   ► I do have to admit, 'cause you know,

00:45:47 ◼   ► the whole RSS sponsorship thing at this point

00:45:50 ◼   ► was taking off and it was doing well

00:45:52 ◼   ► and the deck was, you know, I was already in the deck.

00:45:54 ◼   ► So I didn't need it.

00:45:55 ◼   ► I was already at the point where I could say

00:45:57 ◼   ► Daring Fireball is supporting my family.

00:46:00 ◼   ► I don't need to pile this on with things that I'm not proud of.

00:46:02 ◼   ► Exactly.

00:46:03 ◼   ► So I didn't.

00:46:06 ◼   ► But there's other examples.

00:46:08 ◼   ► I've fielded offers from people like other ad networks.

00:46:12 ◼   ► Effectively, I would have had to quit the deck and go to them, who offered me way more

00:46:17 ◼   ► than the deck has ever paid me per month.

00:46:22 ◼   ► I just said no to all of them because I was just dancing around switching ad networks

00:46:28 ◼   ► and going to the highest bidder and looking,

00:46:29 ◼   ► and their ads, obviously they just weren't,

00:46:32 ◼   ► they weren't little nice static ads like the deck.

00:46:34 ◼   ► They were big and ugly.

00:46:36 ◼   ► - Right, like the standard IAB, big rectangles and everything.

00:46:38 ◼   ► I mean, the idea of looking,

00:46:40 ◼   ► like the deck has this amazing lock-in

00:46:43 ◼   ► because once you are accustomed

00:46:45 ◼   ► to the way your own site looks with the deck,

00:46:47 ◼   ► and once your readers are accustomed

00:46:49 ◼   ► to the way your site looks with the deck,

00:46:51 ◼   ► just imagine what your site would look like

00:46:53 ◼   ► with the giant skyscraper ad on the sidebar,

00:46:56 ◼   ► like the regular, like a big white,

00:46:58 ◼   ► like that would look horrendous.

00:47:00 ◼   ► Like it wouldn't look like your site at all.

00:47:03 ◼   ► It would look like you were like on some crazy wifi

00:47:06 ◼   ► that was like injecting ads into every page you visited.

00:47:08 ◼   ► Like it would look like a scam or malware had taken over

00:47:12 ◼   ► or something.

00:47:13 ◼   ► It would, you would never say,

00:47:14 ◼   ► oh, that's Daring Fireball, that's normal.

00:47:16 ◼   ► Like, and that just goes to show, I think,

00:47:18 ◼   ► like the different worlds that are possible here

00:47:22 ◼   ► in the advertising space.

00:47:22 ◼   ► Like you have, you know, fully native stuff

00:47:25 ◼   ► like your RSS sponsorships that now everyone's doing,

00:47:28 ◼   ► that the podcast do, then you have like the very, very

00:47:31 ◼   ► subtle model like what the deck does,

00:47:34 ◼   ► and then you have everything else.

00:47:36 ◼   ► It's mostly like these giant, horrible things.

00:47:40 ◼   ► - But I can say for certainty that it wasn't like

00:47:46 ◼   ► the other ones that would come to me were offering me,

00:47:48 ◼   ► well, it would be 25% more than the deck or 30,

00:47:50 ◼   ► it wasn't like a percentage more,

00:47:52 ◼   ► it was a factor of like three, four, five times more,

00:47:54 ◼   ► like five times more than what I was making from the deck.

00:47:56 ◼   ► It was significant money.

00:47:58 ◼   ► The way I always chalked it up,

00:47:59 ◼   ► and Amy completely supported me on this,

00:48:01 ◼   ► is that to me, the money that I was leaving on the table

00:48:05 ◼   ► by not using those ads was effectively investing

00:48:08 ◼   ► in the brand of Daring Fireball.

00:48:10 ◼   ► - Yeah, that's totally right.

00:48:12 ◼   ► I mean, 'cause your site has always had that look.

00:48:15 ◼   ► It's always, even in the age now where, you know,

00:48:18 ◼   ► you might wanna consider a mobile layout

00:48:20 ◼   ► in a bigger font someday, maybe,

00:48:21 ◼   ► but your site has always had this look.

00:48:25 ◼   ► And that definitely does help.

00:48:27 ◼   ► It definitely does contribute.

00:48:28 ◼   ► It makes your site look higher class, more valuable.

00:48:32 ◼   ► Certainly it's much more pleasant to read

00:48:34 ◼   ► as long as you hit the plus button a few times

00:48:35 ◼   ► on the keyboard.

00:48:37 ◼   ► It is very, it very much contributes.

00:48:39 ◼   ► - You know, if you go to slash prefs,

00:48:42 ◼   ► you'll get a little pref,

00:48:43 ◼   ► it's actually, there used to be multiple prefs,

00:48:45 ◼   ► which is why--

00:48:46 ◼   ► - You think I'd do that on all my devices?

00:48:47 ◼   ► - Yeah, and then--

00:48:48 ◼   ► - Do you sync via iCloud?

00:48:49 ◼   ► I doubt it.

00:48:50 ◼   ► It sets a cookie on your device, but anybody who doesn't know this you can go to during fireball dotnet slash

00:48:55 ◼   ► Prefs and you can set the font size and it'll save it in a cookie on that device

00:48:59 ◼   ► Yeah, maybe maybe I should get to you sometime and make you finally update your font

00:49:04 ◼   ► Add a responsive layout maybe well, you know what though?

00:49:08 ◼   ► All right, not to it's we can keep going on this

00:49:12 ◼   ► I wanted I got a sponsor break but one of the things that

00:49:16 ◼   ► If I do if and when I do I want to change it once I want to change the layout to during fireball

00:49:22 ◼   ► Once and then have it last at least another 15 to 20 years

00:49:27 ◼   ► No pressure. Well, I the last design, you know has gone close to

00:49:32 ◼   ► What so I changed it like 2003 or 2004 there wasn't early there's like a for the first year during fireball

00:49:41 ◼   ► It's a slightly different design. So

00:49:43 ◼   ► 11 years

00:49:44 ◼   ► I feel like I could get one that goes for 15 and maybe I'll need to tweak it like I have this one

00:49:50 ◼   ► You know here and there subtly over the years, but you know, I want to do it once but to do it once

00:49:56 ◼   ► I think it would require web fonts and

00:49:58 ◼   ► I've

00:50:00 ◼   ► procrastinated for years on web fonts because I just

00:50:03 ◼   ► Can't get over the fact that to me they feel a little slow and one of the things that I really love about tearing fireball

00:50:09 ◼   ► That's how fast is one of my favorite things I get from people from email or tweets or something like that

00:50:13 ◼   ► It's every once in a while

00:50:14 ◼   ► Like if Daring Fireball does go down or if there's like a DNS outage on the net,

00:50:23 ◼   ► which makes really weird things and it's like some people, you know, like people say,

00:50:27 ◼   ► "Hey, is Daring Fireball down?" And I check and it's definitely not down. It's right there really

00:50:31 ◼   ► fast, but I keep, I get like three or four of these. It's usually like a DNS problem and people

00:50:36 ◼   ► who are somewhere on some chunk of the internet can't get there. And when people say the following

00:50:42 ◼   ► to me. It always makes my day. They say, "Daring Fireball isn't just one of my favorite sites.

00:50:46 ◼   ► It's also the thing I always go to when I want to check my Internet connection."

00:50:49 ◼   ► That's great.

00:50:50 ◼   ► Yeah, but they expect that it's always up and they expect it to load instantly. And

00:50:57 ◼   ► web fonts definitely change that. So I've put off on that. And that's funny because

00:51:01 ◼   ► with the content bloggers, a lot of them have an option to block web fonts specifically

00:51:05 ◼   ► just to make things faster, not because nobody's opposed to good-looking fonts and nobody's

00:51:12 ◼   ► opposed to nice design, but people, some people favor fast page loads over, you know, pristine

00:51:21 ◼   ► designer, however you want to put it.

00:51:23 ◼   ► Yeah, I mean, I was I was doing that in from the early builds of peace that was like one

00:51:27 ◼   ► of the very first things I built was I built one that blocked all third party JavaScript,

00:51:31 ◼   ► which was insane, but worked. And, and I and it had an option to block all web fonts, and

00:51:37 ◼   ► It broke my site, it broke a lot of other sites,

00:51:39 ◼   ► but it was so much faster.

00:51:41 ◼   ► It was a massive speed difference.

00:51:45 ◼   ► And so now, as much as I love this wonderful

00:51:47 ◼   ► HFJ ideal sans font that I use on my site,

00:51:51 ◼   ► and as far as I know, I've seen a couple of benchmarks

00:51:54 ◼   ► here and there that suggest that the HFJ web fonts

00:51:57 ◼   ► are not as fast as Typekit, but either way,

00:52:00 ◼   ► none of them are what I would call fast enough.

00:52:03 ◼   ► You know, like you're still loading a few hundred kilobytes

00:52:07 ◼   ► of fonts for most people that, you know,

00:52:10 ◼   ► and it's from some other CDN that is off host,

00:52:13 ◼   ► so it's like making another connection and everything

00:52:15 ◼   ► and another opportunity for weird latency or DNS issues.

00:52:19 ◼   ► And, you know, the fact is web fonts are really nice.

00:52:23 ◼   ► They're very much like a nice to have,

00:52:25 ◼   ► but if they're gonna come at a big cost,

00:52:28 ◼   ► they're probably not worth it for most sites.

00:52:30 ◼   ► And what I found when I would, like,

00:52:32 ◼   ► when I've been browsing with web fonts disabled

00:52:34 ◼   ► on my phone for a while now.

00:52:36 ◼   ► And even with Ghostery on the desktop,

00:52:38 ◼   ► I would turn off Typekit,

00:52:40 ◼   ► 'cause that's one of their trackers that they can block.

00:52:43 ◼   ► I've been doing that for a couple months too,

00:52:44 ◼   ► and you really don't miss much.

00:52:47 ◼   ► Like, you can tell on certain sites

00:52:50 ◼   ► where they didn't have a good fallback,

00:52:52 ◼   ► so it defaults to Times New Roman.

00:52:53 ◼   ► You can tell, like,

00:52:55 ◼   ► oh, this wasn't supposed to look like Times.

00:52:57 ◼   ► But for the most part,

00:53:00 ◼   ► things load really fast and nothing looks that bad.

00:53:03 ◼   ► And many times it looks pretty good

00:53:05 ◼   ► 'cause it falls back to something sensible.

00:53:07 ◼   ► So, you know, I would say if I redesign my site

00:53:11 ◼   ► any time soon, I would almost certainly go back

00:53:16 ◼   ► to a regular system font and not use any more web fonts.

00:53:18 ◼   ► Just for speed, because it just isn't worth it.

00:53:21 ◼   ► And that being said, in defense of your ancient site design,

00:53:24 ◼   ► I will say that a couple months ago,

00:53:27 ◼   ► I decided to be a smart ass and to try to like,

00:53:32 ◼   ► just write like 10 lines of CSS or whatever

00:53:36 ◼   ► that I could just like text you

00:53:39 ◼   ► and have you inject it in your template.

00:53:40 ◼   ► Like here's your fricking responsive layout.

00:53:43 ◼   ► Here, like here, just modernize your site

00:53:45 ◼   ► with this little thing I just wrote in an hour.

00:53:47 ◼   ► So that was my plan, I was gonna do this.

00:53:48 ◼   ► And I tried, I started.

00:53:50 ◼   ► And your site is surprisingly complex.

00:53:53 ◼   ► Like I tried doing that and realized

00:53:55 ◼   ► it was gonna be way more work than what I had planned for.

00:54:00 ◼   ► This is a common theme with me.

00:54:01 ◼   ► (laughing)

00:54:02 ◼   ► It was gonna be way more work.

00:54:04 ◼   ► And I was like, "Eh, okay, now I understand

00:54:05 ◼   ► "why you haven't done this yet."

00:54:07 ◼   ► - Yeah, that's a pretty, well, I mean, it's been so long

00:54:10 ◼   ► that I don't really have an excuse, but it's--

00:54:11 ◼   ► - Well, you've probably started it like 10 times.

00:54:13 ◼   ► - Yeah, and it's a lot of boring backstories there,

00:54:17 ◼   ► but it'll happen sooner or later.

00:54:19 ◼   ► But yeah, there's no way to just take the current HTML

00:54:21 ◼   ► and easily do it.

00:54:24 ◼   ► I mean, you can make a new one that looks,

00:54:26 ◼   ► that on a wide screen looks the same,

00:54:27 ◼   ► but the way that everything is structured right now

00:54:30 ◼   ► is actually sort of fights against responsive layout.

00:54:34 ◼   ► It'll happen.

00:54:36 ◼   ► Well, the other thing, probably the worst thing

00:54:38 ◼   ► that ever happened was the fact that with a very,

00:54:41 ◼   ► a very short amount of, I think it's just like that one

00:54:44 ◼   ► viewport meta tag, and the fact that a double tap

00:54:49 ◼   ► on the main text column is pretty good,

00:54:52 ◼   ► and it has been since the original iPhone in 2007.

00:54:55 ◼   ► I mean, like two lines of code in 2007

00:54:58 ◼   ► made it easy to just double tap on the center column

00:55:00 ◼   ► of text and have it reasonable,

00:55:02 ◼   ► pretty good size and a pretty good width.

00:55:04 ◼   ► It's not nice and fixed so that you can still slide

00:55:07 ◼   ► around sideways when you scroll.

00:55:09 ◼   ► But it's actually pretty good for a,

00:55:12 ◼   ► for a non mobile optimized layout.

00:55:16 ◼   ► And that's probably the worst thing that ever happened

00:55:17 ◼   ► because if it had been terrible on iPhone,

00:55:20 ◼   ► I would have done something in 2007 or 2008.

00:55:23 ◼   ► - Yeah, I mean, and that's, I mean,

00:55:26 ◼   ► your site works the way every site worked in 2007, you know,

00:55:29 ◼   ► and that's, this was the problem

00:55:30 ◼   ► that I created Instapaper to solve.

00:55:32 ◼   ► Like one of the problems is like,

00:55:34 ◼   ► I didn't want to keep zooming in on everyone's pages

00:55:36 ◼   ► and then like, I would scroll, scroll, scroll

00:55:38 ◼   ► as I was reading and I'd accidentally get misaligned

00:55:40 ◼   ► a little bit side to side.

00:55:41 ◼   ► And then I, oh, let me try to realign back

00:55:43 ◼   ► to the center column and never quite get it right.

00:55:44 ◼   ► Have to zoom back out, zoom back in.

00:55:46 ◼   ► 'Cause I'm, you know, just retentive like that.

00:55:49 ◼   ► And I talked to a couple of people

00:55:54 ◼   ► about a year ago with this.

00:55:55 ◼   ► I think if I was designing Instapaper from scratch today,

00:55:59 ◼   ► like if I was designing a thing

00:56:00 ◼   ► that would solve this problem from scratch today,

00:56:03 ◼   ► I don't think I would do the text view.

00:56:06 ◼   ► I think I would just save what was there on the page,

00:56:08 ◼   ► like the full layout, because responsive design

00:56:11 ◼   ► and modern sensible design on most of the sites

00:56:15 ◼   ► that I wanna read, and especially now

00:56:17 ◼   ► with content blockers existing,

00:56:18 ◼   ► if there was a way to hook into that kind of system,

00:56:21 ◼   ► responsive design really solved the problem pretty well

00:56:25 ◼   ► most of the time.

00:56:25 ◼   ► Like these, like back in 2007, 2008,

00:56:28 ◼   ► when I was designing Instapaper at first,

00:56:30 ◼   ► the text view was necessary

00:56:32 ◼   ► because no sites had mobile layouts.

00:56:34 ◼   ► Responsive design didn't even exist yet.

00:56:37 ◼   ► Like the spec wasn't even there.

00:56:39 ◼   ► Like the media queries I don't think even existed back then

00:56:41 ◼   ► or at least were not widely supported.

00:56:43 ◼   ► So like you couldn't do responsive design back then,

00:56:46 ◼   ► But that has really removed a lot of the need

00:56:49 ◼   ► for things like Instapaper's TextView

00:56:52 ◼   ► and Safari's ReaderView.

00:56:54 ◼   ► - Yeah, prior to the iPhone,

00:56:56 ◼   ► the only thing that had ever been done

00:56:58 ◼   ► in web standards for mobile were completely different sites.

00:57:01 ◼   ► WAP, I guess, was the big one.

00:57:03 ◼   ► W-A-P, I don't even know what it stood for.

00:57:05 ◼   ► But it was so, the devices pre-iPhone

00:57:09 ◼   ► were so primitive computationally

00:57:12 ◼   ► and displays were so small that it wasn't even feasible.

00:57:15 ◼   ► nobody had even really considered how would we make a dynamic layout that this

00:57:19 ◼   ► you could just have one URL one web page and it would look this way on a big

00:57:24 ◼   ► monitor this way on a smaller monitor and this way on a on a tiny little phone

00:57:28 ◼   ► nobody had even thought about that all right and that's why you still have

00:57:32 ◼   ► sites today that have like mobile dot blah blah blah URLs and that don't

00:57:35 ◼   ► redirect well and yeah and that's a little different because they usually

00:57:39 ◼   ► don't go to like a WAP type site but still there and still annoying but

00:57:42 ◼   ► Anyway, let me take a break here.

00:57:44 ◼   ► I gotta thank our first sponsor.

00:57:45 ◼   ► And this is a good one.

00:57:46 ◼   ► So don't skip ahead.

00:57:49 ◼   ► This is gonna be a good read.

00:57:51 ◼   ► It's the Brawer Group, B-R-A-W-E-R.

00:57:56 ◼   ► Now they sponsored during Fireball before.

00:57:58 ◼   ► I think they actually sponsored the talk show too.

00:58:02 ◼   ► And it was a great success.

00:58:03 ◼   ► So they're back to announce.

00:58:04 ◼   ► These are the guys behind an app called,

00:58:06 ◼   ► this is a Mac app called Ubar.

00:58:08 ◼   ► Just like a lowercase U-B-A-R.

00:58:11 ◼   ► Ubar3 and it implements a ton of suggestions from,

00:58:16 ◼   ► he even says specifically from listeners at the talk show

00:58:19 ◼   ► and readers at Daring Fireball.

00:58:20 ◼   ► It's a doc replacement for the Mac.

00:58:22 ◼   ► The purpose of Ubar is to vastly increase your productivity.

00:58:26 ◼   ► Pro users love it, but it's also, you know,

00:58:29 ◼   ► it's not just like a pro only tool.

00:58:30 ◼   ► You can definitely, you know,

00:58:32 ◼   ► see how a normal person in your family

00:58:34 ◼   ► would totally get into this.

00:58:36 ◼   ► And it sort of modeled more on the Windows taskbar

00:58:41 ◼   ► bar. So if you or anybody in your family has switched from Windows and sort of

00:58:46 ◼   ► doesn't like the ways that the Mac OS X dock isn't like the Windows taskbar,

00:58:51 ◼   ► U-bar is exactly the sort of thing you should look at. It looks good. It's not

00:58:56 ◼   ► ugly. It's very, very cool-looking, very beautiful. It's pure OS X style design.

00:59:01 ◼   ► And it's got, for power users, tons of shortcuts. You can do things like hold

00:59:05 ◼   ► down control and you can see the CPU and RAM usage for any of the apps that are

00:59:10 ◼   ► in there that are running.

00:59:11 ◼   ► Hold down shift and you can quit any app

00:59:13 ◼   ► or close any window from that app just by clicking it.

00:59:16 ◼   ► Apps that are unresponsive, get a red background

00:59:20 ◼   ► so you can spot hanging apps immediately.

00:59:22 ◼   ► You don't have to go and launch.

00:59:24 ◼   ► So it's sort of like it's adding features

00:59:26 ◼   ► from activity monitor right there in the taskbar.

00:59:29 ◼   ► Tons and tons of customization.

00:59:32 ◼   ► You can set the size, there's different themes,

00:59:36 ◼   ► dark and light, exactly what you would think.

00:59:39 ◼   ► You get the idea when you listen to the you know the idea of this type of app, you know, there's a lot of customization

00:59:44 ◼   ► You can put on any side of any monitor including the top you can pin it to a corner

00:59:49 ◼   ► Just unbelievable stuff so that here's what you do go to you bar app

00:59:55 ◼   ► Com and they have a four week trial. You can download it start running it you get four weeks

01:00:01 ◼   ► And the cost is only 20 bucks. So this is a great utility

01:00:05 ◼   ► typical Mac utility price 20 bucks

01:00:09 ◼   ► But and I think they're actually crazy because I think 20 bucks is a great price, but

01:00:12 ◼   ► Here's the deal. This isn't my idea, but they have a code retina Gruber

01:00:17 ◼   ► Retina than my last name retina Gruber

01:00:21 ◼   ► I don't know if that's a reference to retina graphics or my eye problems or both

01:00:24 ◼   ► But either way that's good the way could go either way

01:00:26 ◼   ► 50% off so you can get it for just 10 bucks

01:00:30 ◼   ► so you get four weeks to try it and then it's 10 bucks to get it and

01:00:34 ◼   ► Then this is the part that's amazing one more thing

01:00:37 ◼   ► The developer of the app, his last name is Brauer.

01:00:42 ◼   ► I actually forget his first name.

01:00:44 ◼   ► Let me look it up real quick.

01:00:45 ◼   ► Seems like a shame, I don't know it.

01:00:49 ◼   ► He has, the app and saw Edward, Edward Brauer.

01:00:53 ◼   ► So the app and software development, that's his primary,

01:00:56 ◼   ► that's how he supports himself, he's a programmer.

01:00:59 ◼   ► But he has the most amazing hobby.

01:01:01 ◼   ► His hobby is watchmaking.

01:01:04 ◼   ► He makes real mechanical watches.

01:01:07 ◼   ► So he's actually launching a new timepiece

01:01:10 ◼   ► right here on the show.

01:01:11 ◼   ► It's called the Mirage.

01:01:13 ◼   ► It is a limited edition of only 300 pieces,

01:01:16 ◼   ► each with an engraved number on the back.

01:01:19 ◼   ► He has sent one to me.

01:01:21 ◼   ► It's really, really nice.

01:01:24 ◼   ► I think my number is, I forget what number I got,

01:01:28 ◼   ► 104 or something like that.

01:01:29 ◼   ► Really nice dial, beautiful typography.

01:01:33 ◼   ► I mean, this is like a real serious watch.

01:01:37 ◼   ► I think, here's the price, 750 bucks.

01:01:41 ◼   ► So we're talking about, this is not like a joke.

01:01:44 ◼   ► It looks like a $750 watch.

01:01:47 ◼   ► It is really, really amazing, very, very nice.

01:01:49 ◼   ► It has a totally serious strap.

01:01:53 ◼   ► It's made by a company,

01:01:54 ◼   ► I'm never gonna pronounce this right,

01:01:55 ◼   ► Camille Fornay in Paris.

01:01:58 ◼   ► It's a lizard-like alligator leather strap.

01:02:02 ◼   ► They make OEM straps for actual serious watch companies

01:02:06 ◼   ► like Patek Philippe and others.

01:02:09 ◼   ► It has a single deployment clasp,

01:02:12 ◼   ► single fold deployment clasp.

01:02:14 ◼   ► That only means something if you're a watch person,

01:02:16 ◼   ► but if you are a watch person, you know what it means.

01:02:18 ◼   ► It's really, really nice.

01:02:19 ◼   ► It is like a serious dress watch,

01:02:22 ◼   ► but not so dressy that you couldn't wear it casually.

01:02:24 ◼   ► So go to, for the watch, go to Brauer,

01:02:29 ◼   ► V-R-A-W-E-R, timepieces.com.

01:02:34 ◼   ► And the same code works there, RetnaGruber.

01:02:37 ◼   ► And you can get that watch for 40% off.

01:02:42 ◼   ► So it's a $750 watch, but you can get it for 40% off

01:02:45 ◼   ► using that code.

01:02:47 ◼   ► Shipping is free in the USA and Canada.

01:02:50 ◼   ► And it comes in a real watch box.

01:02:53 ◼   ► Again, if you've ever bought like a fancy watch

01:02:55 ◼   ► or even like the Apple edition watches,

01:02:58 ◼   ► know that like you know thousand dollar ish watches supposed to come in a nice

01:03:01 ◼   ► box this thing comes in a really nice box you the thing that I can't believe

01:03:06 ◼   ► it's not that I can't believe that somebody made a nice watch there's lots

01:03:08 ◼   ► of nice watches out there I just can't believe that this guy designed and made

01:03:13 ◼   ► it and did all this stuff and you know did all the machining to actually

01:03:18 ◼   ► machine out the stainless steel frame of the watch and everything as like his

01:03:22 ◼   ► hobby it's absolutely crazy that this is like the second thing that the same guy

01:03:27 ◼   ► does who makes this amazing U-Bar app. So my thanks to them for the U-Bar, which is probably

01:03:33 ◼   ► something an awful lot of you ought to go look at and maybe buy, and for the new Mirage watch,

01:03:38 ◼   ► which probably isn't going to sell to a lot of you, but for those of you who are into watches,

01:03:43 ◼   ► it's absolutely positively worth looking at. Also, it's not too big. I hate big watches. I don't know

01:03:47 ◼   ► what I would say if it was real big, but it has a diameter of only 40 millimeters. So it's a

01:03:52 ◼   ► perfectly standard, not too big watch. A woman could get away with it. It would be like a

01:03:58 ◼   ► nice big watch for a woman. Totally normal size for men. It comes in three colors, white,

01:04:03 ◼   ► blue, and black. So my thanks to them. Check them out. Is that the craziest sponsor? That

01:04:08 ◼   ► might be one of the craziest sponsors I've ever had.

01:04:10 ◼   ► Jared Polin, " That is pretty impressive. Also, I want to give you all my French words

01:04:15 ◼   ► to pronounce whenever I need that."

01:04:16 ◼   ► Tim Cynova, " I have no idea if I pronounced that right. It's not even that hard. All right.

01:04:21 ◼   ► And here's the thing, I want to tell you why I think you were...

01:04:26 ◼   ► Here's the mistake I think you made with peace.

01:04:28 ◼   ► And I feel guilty about this because I knew over the summer that you were working on this

01:04:32 ◼   ► thing and I didn't test it until like the night before or something like that.

01:04:37 ◼   ► And I feel bad that I didn't because I would have called you out on the fact that it wasn't

01:04:42 ◼   ► whitelisting the deck or automatically.

01:04:44 ◼   ► And in fact, I was confused because I could swear that the night before when I did install

01:04:49 ◼   ► the beta, the first thing I did was check during Fireball and I could swear that it

01:04:53 ◼   ► did show the ad. And then you told me that there's some flakiness when you first enable

01:04:57 ◼   ► these things and sometimes you have to restart. And I think that's what I saw. I don't want

01:05:03 ◼   ► to put words in your mouth, but here's what I think you were thinking. You were thinking,

01:05:09 ◼   ► I'm not, A, I don't want to have a whole bunch of Fidli settings. So I don't want to have

01:05:14 ◼   ► thing that says block all ads, block most ads, block half ads, just block the worst

01:05:21 ◼   ► ads. I'm just going to say, here's a switch, block ads. I think you were thinking I would

01:05:28 ◼   ► be a hypocrite if I had whitelisted the deck just because that's what my site is in. I'll

01:05:36 ◼   ► do the thing that's not being a hypocrite and just include the deck, which is mine,

01:05:40 ◼   ► which is sort of, I don't know, magnanimous?

01:05:44 ◼   ► I don't know what the word is.

01:05:45 ◼   ► I think that by not white listing the deck,

01:05:51 ◼   ► you are committing an entirely different form of hypocrisy,

01:05:55 ◼   ► which is that all, everything is content.

01:06:00 ◼   ► And everything that you publish from marco.org

01:06:10 ◼   ► You're you're you're standing behind so by publishing ads from the deck by sending them to your users

01:06:16 ◼   ► You're implicitly saying this is an ad that's worth your

01:06:20 ◼   ► Seeing and it's worth your device that you're accessing this site downloading and rendering and putting on the page

01:06:28 ◼   ► So I feel like you you painted yourself into by releasing piece with the deck not being included

01:06:35 ◼   ► You have two things. You've got a website that is implicitly saying this is a thing

01:06:40 ◼   ► this ad is worth you seeing and is okay.

01:06:44 ◼   ► And then you have this other thing,

01:06:45 ◼   ► which is saying this is something that should be blocked.

01:06:48 ◼   ► And there's no way to square that circle.

01:06:52 ◼   ► - Yeah, that's true.

01:06:53 ◼   ► I mean, that was part of the problem,

01:06:55 ◼   ► is that this was an unsolvable problem.

01:06:59 ◼   ► You know, it was, I could say that I no longer

01:07:03 ◼   ► want any web ads to exist and I could leave the deck,

01:07:06 ◼   ► I could quit the deck and remove them from my site.

01:07:08 ◼   ► I could try to differentiate and I could say,

01:07:13 ◼   ► well, I'm gonna allow acceptable ads,

01:07:19 ◼   ► but we see the problems that causes.

01:07:21 ◼   ► When other sites try that or when other blockers try that,

01:07:24 ◼   ► we see that that's extremely messy and controversial

01:07:28 ◼   ► and I didn't wanna be in that business.

01:07:32 ◼   ► Or I can try to differentiate between,

01:07:37 ◼   ► well, I'm gonna block ads but not trackers.

01:07:40 ◼   ► And I said that's an ATP too.

01:07:42 ◼   ► You can't really make that differentiation

01:07:44 ◼   ► because if you want to block tracking,

01:07:47 ◼   ► you have to block almost all ads.

01:07:50 ◼   ► And trying to keep up the list of what belongs

01:07:56 ◼   ► on the other side of that almost

01:07:58 ◼   ► is very politically charged, it is very subjective,

01:08:04 ◼   ► It's very messy and arguable and vague

01:08:07 ◼   ► as to what kind of ad is okay,

01:08:10 ◼   ► what kind of ad is safe and is not a tracker,

01:08:12 ◼   ► what does tracking include?

01:08:15 ◼   ► It's such a messy world of vague distinctions

01:08:21 ◼   ► and impossible problems,

01:08:23 ◼   ► and whatever decision you make,

01:08:26 ◼   ► people are going to disagree with it.

01:08:28 ◼   ► And so actually, the safest, most defensible position

01:08:33 ◼   ► that an ad blocker can take is to just block everything.

01:08:36 ◼   ► Like that is the most defensible position

01:08:39 ◼   ► that I think that most of them can take.

01:08:41 ◼   ► And they just have to then own what they actually are.

01:08:44 ◼   ► And this is the part I had a problem with.

01:08:45 ◼   ► Like you can't just say, I'm gonna block trackers

01:08:48 ◼   ► and I'm gonna serve only good.

01:08:50 ◼   ► You have to hit some people

01:08:53 ◼   ► in the process of being effective.

01:08:55 ◼   ► Like some people have to lose

01:08:57 ◼   ► and some of them are gonna be good people.

01:09:00 ◼   ► Like the deck, you know, we know all these people

01:09:02 ◼   ► Like these are good people.

01:09:03 ◼   ► But if you're saying I'm selling an ad blocker,

01:09:06 ◼   ► it has to block the deck.

01:09:07 ◼   ► And it's weird, and if you sell an ad blocker

01:09:11 ◼   ► and you know about the deck and you know the deck is ads

01:09:16 ◼   ► and you whitelist it or you explicitly like go and omit it

01:09:20 ◼   ► from your database once it was already there

01:09:23 ◼   ► and you're selling people an ad blocker,

01:09:25 ◼   ► then you're lying to your customers.

01:09:27 ◼   ► - That's why I don't think you should call it an ad blocker.

01:09:29 ◼   ► I think, and I've--

01:09:30 ◼   ► - Right, but if you don't call it an ad blocker,

01:09:31 ◼   ► nobody buys it.

01:09:32 ◼   ► That's the problem. It's a terrible business.

01:09:35 ◼   ► I think that, I don't know. I don't know if that no one would buy it. I mean, what did

01:09:41 ◼   ► the marketing materials for Peace describe it as?

01:09:45 ◼   ► It said Peace block ads and trackers powered by Ghostery, something like that. Block web

01:09:50 ◼   ► ads and trackers.

01:09:51 ◼   ► I would have said something to the effect of, well, I wouldn't use the word crappy,

01:09:57 ◼   ► but block crappy ads and trackers.

01:09:59 ◼   ► And think of, put that off the top of my head,

01:10:03 ◼   ► I can't think of the way I would say that,

01:10:05 ◼   ► but that would be the gist of what I would get across

01:10:07 ◼   ► in very few words, block crappy ads and trackers.

01:10:11 ◼   ► And then that lets you whitelist.

01:10:13 ◼   ► And there are like one of the most popular ones right now.

01:10:17 ◼   ► And the one, if anybody wants my recommendation right now,

01:10:19 ◼   ► the one I'm using is One Blocker.

01:10:21 ◼   ► By default, One Blocker does not block the deck.

01:10:26 ◼   ► I've actually exchanged some emails with Ben Brooks,

01:10:29 ◼   ► who's doing a lot of work at the Brooks Report,

01:10:31 ◼   ► like really serious yeoman's work,

01:10:34 ◼   ► especially if he's, you know,

01:10:35 ◼   ► he's like restarting his iPhone

01:10:37 ◼   ► in between testing these things,

01:10:38 ◼   ► just to sort of get it to his neutral estate

01:10:40 ◼   ► and clearing the cache.

01:10:41 ◼   ► - That's good, because as you said,

01:10:42 ◼   ► like the system is buggy,

01:10:43 ◼   ► and it's really hard to know for sure

01:10:46 ◼   ► whether something's enabled or not,

01:10:47 ◼   ► and sometimes the system will,

01:10:49 ◼   ► like I had to make a test URL that like,

01:10:52 ◼   ► on Peace's website, a test URL that would load

01:10:55 ◼   ► and would try to redirect to something that piece blocked

01:10:58 ◼   ► and then would detect whether the redirect succeeded or not

01:11:01 ◼   ► and so like I had this button in the app

01:11:03 ◼   ► that would just test installation

01:11:04 ◼   ► and it would like slide up a web view for a second

01:11:06 ◼   ► and test something and slide it back down

01:11:07 ◼   ► and tell you what happened.

01:11:09 ◼   ► But it's very buggy, it's a very buggy system.

01:11:13 ◼   ► - What I'm looking for in an ad blocker

01:11:18 ◼   ► or a content blocker, whatever you wanna call it for iOS,

01:11:20 ◼   ► is I want one that is fast

01:11:21 ◼   ► and noticeably improves the browsing experience

01:11:25 ◼   ► on my iPhone,

01:11:27 ◼   ► blocks as much pernicious stuff,

01:11:33 ◼   ► like the type of ads that cover up, pop up, and full page,

01:11:37 ◼   ► block the page I'm looking at,

01:11:39 ◼   ► block stuff like that,

01:11:42 ◼   ► doesn't block the deck by default, and that's it.

01:11:48 ◼   ► And the fact that-- - See, the problem is

01:11:50 ◼   ► that nobody agrees on where that line is.

01:11:53 ◼   ► - I agree, I agree.

01:11:54 ◼   ► And that's, you know, obviously that's gotta go.

01:11:55 ◼   ► So one of the other ways to look at it is,

01:11:57 ◼   ► no ad blocker is going to be perfect, absolutely not.

01:12:01 ◼   ► And even if you could say, right now at this moment,

01:12:04 ◼   ► as I submit to the App Store,

01:12:05 ◼   ► I think it's as close to perfect as I can get it

01:12:07 ◼   ► in terms of what it blocks and what it doesn't,

01:12:09 ◼   ► by next week that's gonna be different.

01:12:12 ◼   ► Because some of the people you block

01:12:13 ◼   ► are going to find workarounds,

01:12:15 ◼   ► and some of the ones you don't

01:12:16 ◼   ► might clean up their policies.

01:12:18 ◼   ► It's totally dynamic.

01:12:19 ◼   ► But what I would suggest and what I really think

01:12:23 ◼   ► is possible, and what I think, for example,

01:12:25 ◼   ► one blocker right now is evidence of,

01:12:28 ◼   ► is that what you have to do is pick which side

01:12:30 ◼   ► of perfection you're going to be on.

01:12:32 ◼   ► Are you going to be, is your blocker going to be

01:12:34 ◼   ► on the side of letting through some stuff

01:12:37 ◼   ► that probably should be blocked,

01:12:39 ◼   ► or is it going to be on the side of,

01:12:41 ◼   ► erring on the side of blocking some stuff

01:12:43 ◼   ► that shouldn't be blocked?

01:12:45 ◼   ► And I think it's possible.

01:12:46 ◼   ► I think it's possible to build an ad blocker

01:12:49 ◼   ► or a content blocker, whatever you wanna call it,

01:12:51 ◼   ► that isn't over-aggressive.

01:12:55 ◼   ► And so therefore, errors on the side of maybe there

01:12:57 ◼   ► will be some things that get through

01:12:59 ◼   ► that you wish didn't get through,

01:13:00 ◼   ► but that overall gives you a really fast browsing experience

01:13:03 ◼   ► and blocks most of the stuff you want

01:13:05 ◼   ► and doesn't punish people who are doing it the right way

01:13:09 ◼   ► and are serving things that shouldn't be blocked.

01:13:11 ◼   ► I think that's possible.

01:13:14 ◼   ► one blocker is is the best proof of it today that it could be done but the fact

01:13:20 ◼   ► is that what's amazing to me is that in Ben Brooks testing and he's I think he's

01:13:24 ◼   ► up to like 32 of these I was content blockers that he's tracked in his

01:13:29 ◼   ► testing one blocker isn't just fast it's the fastest I don't know where peace was

01:13:34 ◼   ► on that because he you know he's taken peace out of that but the only one

01:13:37 ◼   ► that's faster it was roughly in the middle when he still had it in the only

01:13:41 ◼   ► one that's faster is some crazy one that I think is sort of like the one you wrote this

01:13:45 ◼   ► summer that just blocks all third party JavaScript. There's one that makes that is head and shoulders

01:13:51 ◼   ► faster than anything, but it breaks half the internet. Like Ben Brooks, I forget the name

01:13:57 ◼   ► of it. It's got like a funny name too, but there's a whole bunch of like mainstream sites

01:14:02 ◼   ► that just render as a white box.

01:14:03 ◼   ► white box. No I actually I had that issue with with my first one because I when my

01:14:10 ◼   ► first version of peace before I negotiated the deal with ghostery it

01:14:14 ◼   ► literally just blocked all third-party JavaScript and the funny thing is how

01:14:18 ◼   ► well that works most of the time. It's called script scrap. That's a

01:14:23 ◼   ► wonderfully awkward name. No I mean like it that approach actually works the vast

01:14:30 ◼   ► majority of the time. But, you know, it's one of those things where, like, if the error

01:14:34 ◼   ► rate, like, if the pages it breaks, if it breaks on 10% of pages, well, that's actually

01:14:39 ◼   ► very annoying in practice. Like, that's too high of a breakage rate. And the reason I

01:14:43 ◼   ► went with Ghostery instead was because it was the solution I found that had the lowest

01:14:50 ◼   ► rate of sites that broke, like, things that actually just stopped working. Because, like,

01:14:55 ◼   ► Like a lot of sites will tie in in weird ways,

01:14:58 ◼   ► especially analytics packages and especially Adobe Omniture.

01:15:02 ◼   ► That is one like Apple's site breaks without that.

01:15:04 ◼   ► A bunch of sites, functionality actually stops

01:15:08 ◼   ► if you don't have certain trackers enabled.

01:15:10 ◼   ► And Ghostery actually keeps a database of that

01:15:13 ◼   ► and builds it into their extension to try to whitelist,

01:15:18 ◼   ► to try to whitelist things like that

01:15:21 ◼   ► that are fairly innocent on certain sites

01:15:24 ◼   ► that are required for them to work properly.

01:15:27 ◼   ► And they maintain a list of sites that break

01:15:29 ◼   ► with, for example, Omniture disabled,

01:15:32 ◼   ► and that's automatically whitelisted by default.

01:15:34 ◼   ► - I forget what it was that I couldn't,

01:15:36 ◼   ► there's a part of Apple's developer website

01:15:39 ◼   ► that I couldn't get working,

01:15:40 ◼   ► and I was like, what the hell's going on?

01:15:41 ◼   ► - Yep, that's why.

01:15:42 ◼   ► - And it just occurred to me, it was like,

01:15:44 ◼   ► ooh, maybe I should whitelist this in Ghostery,

01:15:46 ◼   ► and I did, and it worked, and I was like,

01:15:48 ◼   ► oh man, of all the sites I never thought

01:15:49 ◼   ► that I would have to dick around in Ghostery,

01:15:51 ◼   ► it was apple.com.

01:15:52 ◼   ► literally has no ads, unless you consider the entire website an ad, has no ads that

01:15:59 ◼   ► you would think of as web ads, but it actually breaks without it being emphasized. I think

01:16:03 ◼   ► it was exactly that Adobe amateur, whatever the hell that is.

01:16:06 ◼   ► Well, and that's, I don't even know. I think it's some kind of analytics thing, but one

01:16:11 ◼   ► of the problems, one of the reasons why we have such obscenely rampant and over-the-top

01:16:16 ◼   ► tracking on the web is this this culture of data people where like everything it

01:16:21 ◼   ► is considered outrageous and obscene and and reckless if you run a website today

01:16:28 ◼   ► that doesn't do very detailed analytics and behavioral tracking like if you if

01:16:33 ◼   ► you have access to quote data and you're not collecting it and you're not mining

01:16:38 ◼   ► it and analyzing it for eyeballs and various other body parts like it is like

01:16:43 ◼   ► that you're considered like negligent almost

01:16:45 ◼   ► in an owner of a website, not doing all this tracking.

01:16:48 ◼   ► Like the standard industry wisdom

01:16:50 ◼   ► and the pressure from everywhere in the industry

01:16:52 ◼   ► is to track as much as you possibly can.

01:16:55 ◼   ► And this is, and we can get into it here if you want,

01:16:58 ◼   ► one of the issues with this

01:17:01 ◼   ► that is still mostly under the radar

01:17:04 ◼   ► is tracking happening inside of apps

01:17:06 ◼   ► that can't be blocked by Safari content blockers.

01:17:09 ◼   ► - Yeah, no, definitely.

01:17:11 ◼   ► like Twitter is famous for like always pushing the boundaries of like like they they they had this database of

01:17:17 ◼   ► Like something like over a thousand

01:17:19 ◼   ► URL schemes custom iOS app URL schemes that they that they would call can open URL on the system API

01:17:26 ◼   ► And that would tell them which of these URL schemes were registered and they could then derive

01:17:31 ◼   ► Which apps does each user have installed and they could tailor their ads?

01:17:35 ◼   ► And they could sell their as they could they could actually sell people the idea of we can show your Twitter ad to people who?

01:17:41 ◼   ► who have this particular app installed.

01:17:43 ◼   ► It's crazy.

01:17:45 ◼   ► And then, that was so egregious of a privacy violation

01:17:48 ◼   ► that Apple severely restricted that in iOS 9,

01:17:51 ◼   ► and they actually kind of broke it for uses like that.

01:17:54 ◼   ► - So in other words, just to explain that,

01:17:58 ◼   ► I know exactly what you're talking about,

01:17:59 ◼   ► but just for anybody who, if that went over your head.

01:18:02 ◼   ► So the way sandboxing works on iOS,

01:18:06 ◼   ► an app that plays by the rules and uses,

01:18:10 ◼   ► passes the test that they do

01:18:11 ◼   ► that you're not using private APIs,

01:18:12 ◼   ► can't really look outside at Sandbox

01:18:15 ◼   ► and look at the file system

01:18:16 ◼   ► and see what's in your iPhone's slash applications folder.

01:18:21 ◼   ► You can't do it.

01:18:25 ◼   ► But what Twitter did, and I'm sure other people did,

01:18:27 ◼   ► but Twitter I guess really went far,

01:18:30 ◼   ► is when a custom-- - Twitter got caught.

01:18:31 ◼   ► - When a custom app, like if Instapaper

01:18:33 ◼   ► has an Instapaper colon slash slash URL scheme,

01:18:37 ◼   ► And then the idea of the URL scheme is,

01:18:40 ◼   ► hey, that way another app can integrate with Instapaper.

01:18:44 ◼   ► And this was really common in the pre-sharing sheet days

01:18:47 ◼   ► where apps would, the only really way

01:18:49 ◼   ► that apps could communicate with each other,

01:18:52 ◼   ► Instapaper communicating with Tweetbot

01:18:55 ◼   ► or something like that was through a URL scheme.

01:18:57 ◼   ► So if Tweetbot was going to integrate with Instapaper,

01:19:02 ◼   ► it used a URL scheme.

01:19:04 ◼   ► Did it?

01:19:04 ◼   ► I admit, you'd know.

01:19:06 ◼   ► Is that how Tweetbot used to integrate with Instapaper?

01:19:09 ◼   ► - As far as I remember, yeah.

01:19:10 ◼   ► I mean, almost all the Twitter clients

01:19:12 ◼   ► integrated with Instapaper eventually.

01:19:13 ◼   ► - But through a custom URL scheme.

01:19:15 ◼   ► But then to make a nice user experience, there was an API.

01:19:18 ◼   ► So Twitter, Tweetbot, or whatever app,

01:19:21 ◼   ► Twitter, whoever, would call.

01:19:24 ◼   ► If I send an Instapaper colon slash slash URL,

01:19:28 ◼   ► is it going to be handled?

01:19:30 ◼   ► Yes or no?

01:19:31 ◼   ► And then if the answer is no, it's like,

01:19:32 ◼   ► oh, well they don't even have Instapaper installed,

01:19:33 ◼   ► I won't even give them the option.

01:19:35 ◼   ► So Twitter used it to survey whether any of a thousand apps

01:19:39 ◼   ► were installed on the system and used it.

01:19:42 ◼   ► And then they of course know your Twitter account

01:19:44 ◼   ► 'cause you're logged into Twitter, you're using Twitter.

01:19:46 ◼   ► - And they would transmit that data back to Twitter

01:19:48 ◼   ► and they would save it probably forever on your account

01:19:51 ◼   ► in their ad analytics database.

01:19:52 ◼   ► All this creepy stuff that was made possible

01:19:55 ◼   ► by this relatively innocent intending system API.

01:19:58 ◼   ► - Yeah, and so that, but this, it's sort of a tangent,

01:20:01 ◼   ► but it absolutely gets to something

01:20:03 ◼   ► and that is a false accusation against me,

01:20:06 ◼   ► which is that in my defense of,

01:20:10 ◼   ► I think the problem that some people seem to have

01:20:14 ◼   ► with my take on this is that I'm not an absolutist,

01:20:17 ◼   ► that I don't feel like,

01:20:20 ◼   ► and I feel like there's some people who wanna say

01:20:24 ◼   ► that if you're gonna block some ads,

01:20:25 ◼   ► you have to block them all,

01:20:26 ◼   ► and if you're going to whitelist some ads,

01:20:28 ◼   ► you have to see them all.

01:20:30 ◼   ► And I think that's bullshit.

01:20:33 ◼   ► I think it's provably bullshit because people are doing

01:20:37 ◼   ► just what I'm suggesting, which is try to use white lists

01:20:41 ◼   ► and defaults for your ad blocker that strike a middle ground.

01:20:45 ◼   ► And again, who defines that middle ground

01:20:47 ◼   ► and whether different people have significantly

01:20:50 ◼   ► different tastes on where that line is drawn?

01:20:52 ◼   ► Absolutely, who knows how it's gonna shake out,

01:20:54 ◼   ► but I absolutely think that someone who wants to take

01:20:57 ◼   ► the absolutist all or nothing approach

01:21:00 ◼   ► is being stubbornly idealistic.

01:21:05 ◼   ► I don't know what the word is,

01:21:07 ◼   ► and they're fooling themselves.

01:21:08 ◼   ► But the false accusation against me is that I'm somehow,

01:21:14 ◼   ► because I'm in the bag for Apple and pro-Apple,

01:21:17 ◼   ► I'm on board with Apple destroying the open internet

01:21:22 ◼   ► and taking us to a world where there's nothing

01:21:24 ◼   ► but apps from the App Store.

01:21:25 ◼   ► And that falls for a couple of reasons.

01:21:28 ◼   ► Number one, my life's work is on a website

01:21:31 ◼   ► and I don't have an app for it.

01:21:32 ◼   ► There is no daring fireball app.

01:21:35 ◼   ► And I still have no plans to make one.

01:21:36 ◼   ► My site is in Apple News.

01:21:40 ◼   ► I haven't done anything related to it.

01:21:43 ◼   ► I really don't even understand how Apple News works.

01:21:45 ◼   ► I might do something with their stuff.

01:21:49 ◼   ► I haven't really looked at it yet.

01:21:55 ◼   ► I would not be in favor of most people reading my site through Apple News. I'm not in favor

01:22:00 ◼   ► of that. And lastly, I don't think I'm just as suspicious and concerned about the tracking

01:22:07 ◼   ► that's going on in native apps as I am on the web.

01:22:09 ◼   ► Right, because native apps, like, the web can do a lot more egregious things. They can

01:22:16 ◼   ► do a lot more cross-site tracking, like tracking between different sites by third parties.

01:22:21 ◼   ► the web makes a lot more of that possible.

01:22:23 ◼   ► Apps, you're mostly, I mean,

01:22:26 ◼   ► depending on what they've integrated,

01:22:27 ◼   ► but you're mostly in apps limited to

01:22:30 ◼   ► the maker of the app tracking you themselves.

01:22:33 ◼   ► - Right. - You know?

01:22:34 ◼   ► And again, there are some exceptions,

01:22:36 ◼   ► like with third-party packages,

01:22:38 ◼   ► but for the most part, that's what's going on.

01:22:40 ◼   ► And so you do have to worry about things like,

01:22:43 ◼   ► like the big social apps, which,

01:22:46 ◼   ► again, like when you're talking about,

01:22:48 ◼   ► if you wanna block tracking, you gotta block social.

01:22:51 ◼   ► and all the social widgets that are in all the sites.

01:22:54 ◼   ► You have to block the fancy richly formatted Twitter embeds

01:22:57 ◼   ► that people embed in blog posts.

01:22:59 ◼   ► You would probably also have to block

01:23:01 ◼   ► embedded YouTube players because that's owned by Google,

01:23:04 ◼   ► a massive ad and tracking company.

01:23:06 ◼   ► You know, there's a lot you have to block

01:23:07 ◼   ► if you wanna truly block tracking.

01:23:10 ◼   ► - Yeah, and if you just take a look,

01:23:11 ◼   ► YouTube's a good example because it's so ubiquitous.

01:23:15 ◼   ► I mean, it's central to the modern web landscape.

01:23:19 ◼   ► But if you ever just do a view source on a page

01:23:21 ◼   ► with a YouTube embed and just start going down

01:23:25 ◼   ► the rabbit hole of the iframe and what's going on there,

01:23:29 ◼   ► I mean, it's almost impossible to follow along,

01:23:31 ◼   ► but you can see that it is nothing even vaguely resembling

01:23:36 ◼   ► a video tag where the source pointing to a URL.

01:23:40 ◼   ► - Exactly.

01:23:40 ◼   ► - I'll bet like a single YouTube embed

01:23:45 ◼   ► would probably involve more markup, let alone JavaScript,

01:23:49 ◼   ► just more markup than the entirety of like a typical

01:23:52 ◼   ► Daring Fireball page.

01:23:53 ◼   ► - Exactly, yeah.

01:23:55 ◼   ► But you know, with app tracking,

01:23:57 ◼   ► they can do more detailed tracking of you,

01:24:03 ◼   ► but in a narrower scope.

01:24:04 ◼   ► Like you're not usually,

01:24:06 ◼   ► like if you just open up a random app,

01:24:10 ◼   ► like if you're, you know,

01:24:11 ◼   ► there's a new game from the Crossy Road people,

01:24:14 ◼   ► like Shooty Skies or something today.

01:24:16 ◼   ► And I downloaded that and knowing like, you know,

01:24:19 ◼   ► what's the most they can really do here like I know Ios is so sandboxed and

01:24:22 ◼   ► everything like they're not gonna be able to get to all my other data they're

01:24:25 ◼   ► not they're gonna be able to have like a unique identifier tied to me that they

01:24:28 ◼   ► can use in you know fifty other apps that aren't even published by them and

01:24:32 ◼   ► you know some other third-party thing to do it like the crossy road people have a

01:24:35 ◼   ► new app yeah it's called shootie skies oh is it good I haven't lost you yet oh

01:24:40 ◼   ► I mean I was gonna play it in bed tonight important planning play it in

01:24:45 ◼   ► second half of the talk show. I'll play during all your ad reads. Yeah. No, I always pay

01:24:53 ◼   ► attention to podcast ad reads. Never skip them. So is it nice? Do you like, do you enjoy

01:24:59 ◼   ► not having to do them? Because you do them on ATP. Yeah, this was, this was great. Like

01:25:04 ◼   ► it's great to just show up to a podcast and just talk and not have to worry about like,

01:25:08 ◼   ► all right, got to get the sponsors ready. Got to make sure I have all the scripts for

01:25:11 ◼   ► all of them. And if I don't, I got to write some and, you know, review them and everything.

01:25:14 ◼   ► has there ever been any discussion about letting casey do some of them.

01:25:17 ◼   ► I don't think we've ever actually talked about it. I think he kind of

01:25:21 ◼   ► assumed yeah he's he's so much nicer than me john you should do it, but john

01:25:26 ◼   ► does the toaster ones, which is yeah is the greatest single greatest ad campaign.

01:25:31 ◼   ► In my opinion in podcast history is there's a it's a good one this week to

01:25:36 ◼   ► this. This is a toaster week this week. It's a good one.

01:25:38 ◼   ► It's a really good one.

01:25:42 ◼   ► It's Cards Against Humanity's campaign.

01:25:45 ◼   ► For any of you, I'm guessing an enormous number

01:25:47 ◼   ► of the people listening to this episode listen to ATP as well.

01:25:50 ◼   ► But for those of you who don't, on the Accidental Tech podcast,

01:25:54 ◼   ► there's a year long, maybe over a year long--

01:25:58 ◼   ► It's this whole calendar year.

01:26:00 ◼   ► It's almost over.

01:26:02 ◼   ► --from Cards Against Humanity.

01:26:04 ◼   ► And the entirety of the ad campaign,

01:26:06 ◼   ► there is absolutely no talking points about the game itself.

01:26:11 ◼   ► They just send John Siracusa a toaster oven

01:26:15 ◼   ► every time an ad is coming up.

01:26:17 ◼   ► - Yeah, once a month.

01:26:18 ◼   ► - Once a month, they send him a toaster oven

01:26:20 ◼   ► and he just tears into it on air.

01:26:25 ◼   ► - Yeah, it's like the entire role of the ad

01:26:27 ◼   ► is for John to just review a new toaster oven every month.

01:26:30 ◼   ► - Talk about the dials, talk about how well it works.

01:26:33 ◼   ► - The knob feel.

01:26:35 ◼   ► - You know, what egregious design mistakes

01:26:37 ◼   ► that they've made.

01:26:38 ◼   ► - Yeah.

01:26:39 ◼   ► Turns out there's a lot of really badly designed toaster

01:26:41 ◼   ► ovens out there.

01:26:42 ◼   ► [LAUGHTER]

01:26:44 ◼   ► And he takes it totally seriously,

01:26:46 ◼   ► as of course he does.

01:26:47 ◼   ► It's fantastic.

01:26:48 ◼   ► But anyway, it must be nice.

01:26:50 ◼   ► I don't know.

01:26:50 ◼   ► I enjoy it when I'm a guest on somebody else's podcast

01:26:52 ◼   ► as well.

01:26:53 ◼   ► Yeah, it is quite nice.

01:26:54 ◼   ► Even though I do enjoy--

01:26:55 ◼   ► I actually enjoy doing these reads, though.

01:26:57 ◼   ► I think I've gotten better at it.

01:26:59 ◼   ► And I enjoy it because I've gotten to the point

01:27:01 ◼   ► now where I feel like it's a game where

01:27:03 ◼   ► I'm trying to keep people from hitting the 30-second skip.

01:27:08 ◼   ► And if you do, it is what it is.

01:27:11 ◼   ► And you know, it's funny, 'cause that's ad blocking, right?

01:27:15 ◼   ► I mean, it ties into it.

01:27:16 ◼   ► The 30 second-- - It's very similar.

01:27:19 ◼   ► It's like, it's not quite the same, but it's very similar.

01:27:21 ◼   ► It's in the ballpark for sure.

01:27:22 ◼   ► - I actually saw somebody on Twitter

01:27:26 ◼   ► at Peak Peace Controversy.

01:27:29 ◼   ► I still think that's so funny.

01:27:31 ◼   ► I think it was such a good name for a blocker.

01:27:33 ◼   ► And I think it's so funny that the way that it played out

01:27:37 ◼   ► (laughing)

01:27:39 ◼   ► So unpeaceful for you.

01:27:41 ◼   ► But I saw somebody who tweeted something to the effect of,

01:27:49 ◼   ► it's actually a pretty clever idea

01:27:52 ◼   ► that somebody who writes a podcast client could,

01:27:55 ◼   ► for any given episode of a show,

01:27:59 ◼   ► if you tracked people's use of 30 second skip,

01:28:02 ◼   ► you could probably very easily pinpoint where the

01:28:06 ◼   ► the sponsor breaks are in the episode.

01:28:10 ◼   ► - Right, and this is like,

01:28:12 ◼   ► I thought of this feature two years ago.

01:28:14 ◼   ► I think everybody who has made a podcast app

01:28:16 ◼   ► has thought of this feature,

01:28:17 ◼   ► especially once Amazon launched their shared highlights

01:28:21 ◼   ► for Kindles, 'cause it's very similar to that.

01:28:24 ◼   ► It's like you kind of track what people highlight

01:28:26 ◼   ► and then things that get highlighted a lot,

01:28:28 ◼   ► you can say are important

01:28:29 ◼   ► and you can default to highlight them.

01:28:31 ◼   ► Well, in a podcast app, yeah,

01:28:32 ◼   ► you could track what's being skipped

01:28:34 ◼   ► and sections of a podcast that are skipped a lot,

01:28:35 ◼   ► you can have an option to just automatically just skip them.

01:28:38 ◼   ► And first of all, it would be hard to make that work

01:28:42 ◼   ► very well in a way that wouldn't annoy people,

01:28:45 ◼   ► and that would be obvious what's happening.

01:28:47 ◼   ► But second of all, I think, like I've talked to other

01:28:51 ◼   ► podcast app makers and mentioned this before,

01:28:54 ◼   ► and everyone always says the same thing,

01:28:56 ◼   ► the same thing I thought, which is,

01:28:58 ◼   ► I don't want to do that to podcasting,

01:29:01 ◼   ► because I know like, that would by nature

01:29:05 ◼   ► hurt podcasting and I don't want to do that.

01:29:08 ◼   ► - I, you know, and I feel like the other thing

01:29:12 ◼   ► is that it's so respectful, you know, it's just time,

01:29:17 ◼   ► you know, and it's, you know, I've gone to four

01:29:20 ◼   ► on some of these summer episodes

01:29:22 ◼   ► just because I've fallen way behind a weekly schedule,

01:29:24 ◼   ► but my episodes are very long.

01:29:26 ◼   ► And so I absolutely, I do stick to never more

01:29:30 ◼   ► than one and a half hour, which I feel like is pretty fair

01:29:34 ◼   ► and compares extremely favorably to Terrestrial Radio.

01:29:39 ◼   ► - Oh my God, yeah, not even close.

01:29:41 ◼   ► - And even compares, I think, very well

01:29:43 ◼   ► to the Howard Stern show on Sirius.

01:29:46 ◼   ► Like Amy, Amy's a huge Howard Stern fan.

01:29:51 ◼   ► And she's still annoyed by the fact that the whole thing

01:29:54 ◼   ► that pitched her on Sirius in the first place

01:29:56 ◼   ► is that it was commercial free,

01:29:58 ◼   ► and they were like, except for Howard Stern,

01:29:59 ◼   ► because we can sell a lot of very expensive ads on his show.

01:30:02 ◼   ► You know, I think in the history of--

01:30:06 ◼   ► - Well, they aren't very expensive.

01:30:07 ◼   ► I've bought them before.

01:30:08 ◼   ► - Well, but from their perspective,

01:30:10 ◼   ► in the aggregate, they are.

01:30:11 ◼   ► I'm not saying each spot is,

01:30:13 ◼   ► but I think that, I don't think that they could do,

01:30:15 ◼   ► I don't think they could,

01:30:16 ◼   ► I don't think they could pay his salary

01:30:18 ◼   ► if it wasn't for that.

01:30:19 ◼   ► I don't know.

01:30:20 ◼   ► - Yeah.

01:30:22 ◼   ► - You disagree?

01:30:23 ◼   ► You think they could go, you think--

01:30:24 ◼   ► - I paid less for a live read on his show

01:30:27 ◼   ► than what you and I charge for live reads

01:30:29 ◼   ► on our shows right now.

01:30:30 ◼   ► (laughing)

01:30:32 ◼   ► I'm serious.

01:30:34 ◼   ► - That's amazing.

01:30:35 ◼   ► And you got Howard to actually read it.

01:30:38 ◼   ► - Yeah, yeah, it's a live read.

01:30:40 ◼   ► That's why it's valuable.

01:30:42 ◼   ► - That was really great.

01:30:43 ◼   ► It was a really cool thing.

01:30:44 ◼   ► But anyway, I just feel like that, again, it's negotiation.

01:30:49 ◼   ► And I'm sure there are people out there listening right now

01:30:52 ◼   ► who, even though I told them not to,

01:30:54 ◼   ► hit the 30 second thing during the Brower thing before,

01:30:57 ◼   ► and they're probably gonna hit it

01:30:58 ◼   ► on some of the ones that I'm about to do.

01:31:00 ◼   ► And that's okay.

01:31:01 ◼   ► I mean, you know, it's my job,

01:31:03 ◼   ► but I feel like I've gotten better enough at doing this,

01:31:05 ◼   ► and I feel like I'm still attracting

01:31:07 ◼   ► an interesting enough group of sponsors

01:31:10 ◼   ► that it's a fun game for me when I do 'em

01:31:13 ◼   ► to try to, you know,

01:31:14 ◼   ► and when I'm doing 'em, I'm imagining a listener

01:31:19 ◼   ► with his thumb hovering over the 30-second skip,

01:31:21 ◼   ► and I'm trying to keep him from pressing it,

01:31:24 ◼   ► or at least only having him press it once.

01:31:26 ◼   ► - Yeah.

01:31:27 ◼   ► - And I still think there's some value in it.

01:31:28 ◼   ► Like for example, I'll break right into one right now.

01:31:32 ◼   ► And here's one that I'll bet a fair number of people

01:31:35 ◼   ► will 30 seconds skip because they are here

01:31:38 ◼   ► almost every single week.

01:31:39 ◼   ► It's our friends at Fracture.

01:31:40 ◼   ► They'll fracture the people who print your photos on glass.

01:31:46 ◼   ► They sponsor the show all the time.

01:31:51 ◼   ► And the reason they keep coming back

01:31:52 ◼   ► is 'cause you guys out there keep buying pictures from them.

01:31:57 ◼   ► so you're probably familiar with them.

01:31:59 ◼   ► Really high quality printing.

01:32:00 ◼   ► They print on the back of the glass.

01:32:02 ◼   ► You send them a photo.

01:32:03 ◼   ► They print it on the back of the glass.

01:32:04 ◼   ► It's right there on the glass,

01:32:05 ◼   ► not like a piece of paper stuck to it.

01:32:07 ◼   ► It's not a frame where there's a piece of paper

01:32:09 ◼   ► behind glass.

01:32:09 ◼   ► It's right there on the glass.

01:32:11 ◼   ► Really, really nice.

01:32:12 ◼   ► The best way to get actual analog versions of your photos

01:32:15 ◼   ► that I've ever seen,

01:32:16 ◼   ► because there's no work involved on your part.

01:32:18 ◼   ► You just upload the photo and then it comes back to you

01:32:20 ◼   ► and it's all nice and ready to go.

01:32:22 ◼   ► They do have, they actually have a special message

01:32:25 ◼   ► that they want me to get across.

01:32:27 ◼   ► It's only October 1st as I record.

01:32:29 ◼   ► Clearly a big part of Fracture's market is gifts,

01:32:35 ◼   ► people buying photos for gifts.

01:32:37 ◼   ► And obviously the holiday season's coming up.

01:32:40 ◼   ► October 1st does not sound like it's close to the holidays.

01:32:42 ◼   ► Nobody's, I don't think, even though the holiday decorations

01:32:46 ◼   ► seem to go up earlier and earlier in retail.

01:32:48 ◼   ► Usually people at least wait till Halloween.

01:32:50 ◼   ► - Yeah, we're still in pumpkin spice season right now.

01:32:52 ◼   ► - Yeah, exactly.

01:32:53 ◼   ► You gotta wait till pumpkin spice goes away.

01:32:55 ◼   ► But, Fracture wants me to remind you

01:32:59 ◼   ► that they do get backed up at the holidays.

01:33:02 ◼   ► And so, this might be a good way

01:33:05 ◼   ► to just knock out a couple of your Christmas gifts

01:33:08 ◼   ► really, really early and not worry about cutting it close

01:33:11 ◼   ► and getting caught behind because by the end of December,

01:33:14 ◼   ► they actually can't keep up and you can't do it last minute

01:33:17 ◼   ► and get it in time for Christmas

01:33:19 ◼   ► because they're so, so busy.

01:33:20 ◼   ► So think about it.

01:33:23 ◼   ► about the people who you might want to give a fracture image to for the

01:33:27 ◼   ► holidays and get it over with now just do it and you'll feel better you'll know

01:33:31 ◼   ► you have you know somewhere sitting in your office you've got these boxes

01:33:33 ◼   ► packed up you've already got some of your Christmas gifts knocked out ready

01:33:37 ◼   ► to go really is a good gift we do it every year I can't even imagine until

01:33:42 ◼   ► fracture isn't even around anymore I can't imagine that a holiday season is

01:33:46 ◼   ► gonna go by where we don't get some of these for some of the people in our

01:33:48 ◼   ► family. Really, really great stuff. Where do you go to find

01:33:53 ◼   ► out more? Their website is fracture me.com. And their URL

01:34:01 ◼   ► code is, I think, daring fireball. And if you've never

01:34:06 ◼   ► ordered for them before, use that code daring fireball, and

01:34:09 ◼   ► you will save 15% off your listeners first order. And if

01:34:14 ◼   ► you're listening to the show, if you're like a Marco fan, you

01:34:16 ◼   ► could use the code ATP and you'll save the same amount and you'll give the

01:34:20 ◼   ► the mojo to to the accidental tech podcast ATP 15 ATP 15 what did that

01:34:30 ◼   ► change used to be ATP right or did they I think I think in 2015 I think it became

01:34:34 ◼   ► me to be 15 anyway you could do that long-term that you know they were

01:34:37 ◼   ► sponsors before 2015 they've been long-term sponsors anyway it's all good

01:34:41 ◼   ► they're a great company with a truly truly great product and you know

01:34:46 ◼   ► If you've ever wondered why in the world do they keep sponsoring these podcasts?

01:34:49 ◼   ► I swear it's because people keep buying the fractures from them

01:34:52 ◼   ► So so keep it up and really really can't say enough about I just bought one as a gift a couple weeks ago

01:34:56 ◼   ► I'm about to do another one. They make great gifts

01:34:58 ◼   ► Yeah, you get you do get because most of the people in your family probably don't listen to your podcast just like mine

01:35:04 ◼   ► I don't say they have no idea and when they see them they there really is like a whole like well

01:35:09 ◼   ► How did in the world did you make this and you just say, you know, you could tell them just tell them

01:35:14 ◼   ► go to fracturedme.com.

01:35:16 ◼   ► - Yeah, no, I have severe gift giving anxiety every year.

01:35:21 ◼   ► And to have an easy solution that's kind of like

01:35:24 ◼   ► a go-to thing, like if I don't know what to get

01:35:26 ◼   ► somebody in my family, I can get them a cute picture

01:35:28 ◼   ► of my grandparents or my kid or something.

01:35:32 ◼   ► That works out well.

01:35:33 ◼   ► Yeah, I don't know.

01:35:35 ◼   ► I'm always envious of your ad reads.

01:35:37 ◼   ► You and Hello Internet, I think,

01:35:39 ◼   ► do the best live reads I've heard.

01:35:41 ◼   ► - Those bastards, those guys.

01:35:42 ◼   ► - Aren't they frustratingly good?

01:35:44 ◼   ► - Yeah.

01:35:45 ◼   ► - They really are.

01:35:45 ◼   ► - That actually, 'cause again, I do,

01:35:47 ◼   ► I don't, like I listen to yours, you know,

01:35:49 ◼   ► because I wanna see how you do it, you know,

01:35:51 ◼   ► like it's a challenge.

01:35:52 ◼   ► - That's why I listen to it.

01:35:54 ◼   ► - It's just, it's, you know, like, okay,

01:35:55 ◼   ► it's Squarespace again, what are you gonna do?

01:35:57 ◼   ► You know, it's a challenge, it is,

01:35:59 ◼   ► 'cause I wanna keep it fresh for people who aren't skipping.

01:36:03 ◼   ► I don't wanna say the same thing every time.

01:36:05 ◼   ► The Hello Internet guys, God,

01:36:06 ◼   ► they're fricking really good at it.

01:36:08 ◼   ► - Yeah, like it's frustrating enough

01:36:10 ◼   ► that their podcast is so good in general,

01:36:12 ◼   ► but that they also just kill it on the ad reads

01:36:14 ◼   ► and that they record, like I've always wanted

01:36:17 ◼   ► to try recording the ads separately from the show

01:36:19 ◼   ► and dropping them in afterwards.

01:36:21 ◼   ► - I just thought about it.

01:36:22 ◼   ► - I don't like doing it during the show

01:36:24 ◼   ► because it makes me pay attention to something else

01:36:28 ◼   ► during the show rather than what my co-host

01:36:30 ◼   ► is talking about.

01:36:31 ◼   ► And so like I always have in my mind,

01:36:32 ◼   ► oh, I gotta do another ad now,

01:36:33 ◼   ► and I, oh, what's it gonna be, load it up on screen,

01:36:36 ◼   ► maybe read it a couple times first, like,

01:36:38 ◼   ► and I'm having to do all that as Casey or Jon

01:36:40 ◼   ► talking about something that and so I'm not listening to them I'm looking at an

01:36:43 ◼   ► ad and so I feel like that makes the show worse but I I don't know I I

01:36:48 ◼   ► haven't figured out how to do it well yet maybe I'll have to try it sometime

01:36:51 ◼   ► and see I've I've been given serious thought to that exact same thing and I

01:36:54 ◼   ► might play with it cuz I feel like it's the sort of thing I can I can play with

01:36:57 ◼   ► and it's not irrevocable you know yeah but I feel like you do need some kind of

01:37:02 ◼   ► sound effect to start and end it and I don't have one of those ready and

01:37:05 ◼   ► that's one of the reasons I haven't done it yet because like if you just try to

01:37:07 ◼   ► drop it in you sound different and everyone notices like it is very obvious

01:37:12 ◼   ► like this is recorded at a different time your voice is more or less tired

01:37:16 ◼   ► and raspy than it was and like in the surrounding parts of the show you can

01:37:19 ◼   ► hear maybe the room sounds a little bit different maybe it's like a little bit

01:37:22 ◼   ► more echoey or you were using the mic a little bit further away or a different

01:37:25 ◼   ► mic that you were using two weeks ago or something like you can always tell when

01:37:28 ◼   ► it's when it was recorded at a different time have you ever noticed me I've done

01:37:32 ◼   ► that a few times have you ever noticed yeah every time I'll bet you did I

01:37:36 ◼   ► - I notice every time.

01:37:37 ◼   ► And I listen to podcasts on terrible headphones.

01:37:40 ◼   ► And I notice every time.

01:37:41 ◼   ► But that's just me, I'm a nerd.

01:37:43 ◼   ► - Yeah, if I switch to that, when I have done it,

01:37:45 ◼   ► it's because something has changed.

01:37:47 ◼   ► Either I've made a terrible mistake,

01:37:49 ◼   ► or somebody else has made a mistake,

01:37:51 ◼   ► or I didn't get it in time.

01:37:55 ◼   ► That there was some kind of communication problem

01:37:57 ◼   ► and it's like, crap, I told Marco,

01:37:59 ◼   ► we're gonna record at nine, I don't have it.

01:38:01 ◼   ► I'll just fill it in later.

01:38:02 ◼   ► And then when I've done that in the past,

01:38:04 ◼   ► I've tried to fake it as best we can to do it.

01:38:07 ◼   ► And if it doesn't come out perfectly, so what?

01:38:09 ◼   ► If I were to switch, I would switch to something

01:38:11 ◼   ► where it's obvious and it's, you know,

01:38:12 ◼   ► there's a little, you know, sound effect or something.

01:38:15 ◼   ► - Yeah, a jingle or a sound, yeah, something like that.

01:38:17 ◼   ► 'Cause I really do think it would, like,

01:38:20 ◼   ► one of the reasons, like, I've always been interested

01:38:23 ◼   ► in the idea of trying an ad-free show.

01:38:26 ◼   ► But ATP is so big now, and it's not just me,

01:38:28 ◼   ► that I, like, you know, I'm willing to gamble

01:38:32 ◼   ► with large amounts of money of potential future income,

01:38:35 ◼   ► but I can't make that decision for two other people alone.

01:38:38 ◼   ► And so I don't wanna rock the boat there.

01:38:41 ◼   ► But one of the reasons I was motivated

01:38:43 ◼   ► to even consider rocking the boat there

01:38:44 ◼   ► is because I don't like doing the ads in line,

01:38:47 ◼   ► because I'm afraid of the attention it's taking away,

01:38:51 ◼   ► of my attention it's taking away from the conversation.

01:38:55 ◼   ► And I think that makes it worse, so I should try that.

01:38:57 ◼   ► I gotta figure out what sounds to bookend it with

01:38:59 ◼   ► and just try it.

01:39:00 ◼   ► And I also like, I heavily edit the ad reads because,

01:39:04 ◼   ► see this is why you frustrate me.

01:39:07 ◼   ► Because I try to cap my ad reads to three minutes.

01:39:11 ◼   ► And ideally it's at least one and a half,

01:39:14 ◼   ► and it's at most three minutes.

01:39:16 ◼   ► And if I, I almost always end up running way over that.

01:39:19 ◼   ► I'll usually do it on the live show,

01:39:22 ◼   ► I'll usually do a four minute ad read.

01:39:24 ◼   ► And then in the edit, I edit it down to fit three.

01:39:27 ◼   ► And I still feel like I'm not saying

01:39:29 ◼   ► everything I wanted to say in the read. Meanwhile, you come

01:39:32 ◼   ► in here and you talk at like one mile an hour during your

01:39:35 ◼   ► ad reads and you manage to say everything that you need to

01:39:38 ◼   ► say and they're not longer than three minutes. Usually, like

01:39:41 ◼   ► they're not that much longer or shorter than mine. So you

01:39:44 ◼   ► manage to somehow say way more with way fewer words in the

01:39:49 ◼   ► same amount of time and your sounds more relaxed and more

01:39:51 ◼   ► natural and mine sounds kind of stressed out because I'm

01:39:54 ◼   ► trying to cram it all in in three minutes. It's kind of

01:39:56 ◼   ► - That's probably right, I guess.

01:39:57 ◼   ► - Yeah, maybe.

01:39:58 ◼   ► Mine were brutal at first.

01:39:59 ◼   ► They were really bad.

01:40:00 ◼   ► I used to get, and I didn't get emails complaining about it.

01:40:03 ◼   ► I got emails, very sympathetic emails.

01:40:06 ◼   ► 'Cause even though when I first started doing the show

01:40:08 ◼   ► on my own without Dan Benjamin,

01:40:12 ◼   ► and it was, obviously that was like my Marco moment

01:40:14 ◼   ► where I had really angered the internet.

01:40:16 ◼   ► The people who were angry refused to listen.

01:40:20 ◼   ► So they weren't listening and sending me hate mail

01:40:22 ◼   ► about how bad the show was.

01:40:24 ◼   ► They weren't even listening, and they were just--

01:40:25 ◼   ► You didn't even get to hate listeners?

01:40:27 ◼   ► - I got some, but I think most of them just didn't.

01:40:31 ◼   ► I really didn't get a lot of that.

01:40:33 ◼   ► I think they just went right to iTunes

01:40:35 ◼   ► and wrote terrible one-star reviews and they were done.

01:40:38 ◼   ► The people who listened were people

01:40:39 ◼   ► who were still enjoying it, and they were very sympathetic.

01:40:42 ◼   ► But it was sort of like the sort of email, I think,

01:40:44 ◼   ► that you get when you come down.

01:40:48 ◼   ► It was exactly like the email I got

01:40:49 ◼   ► when I talked about the stuff that's happened with my eye.

01:40:52 ◼   ► And you get these really nice emails from people

01:40:54 ◼   ► saying how sorry they are.

01:40:55 ◼   ► and they have all my sympathy.

01:40:57 ◼   ► And they're like, "I'm really sorry

01:40:59 ◼   ► "about the way you're doing these ad reads.

01:41:00 ◼   ► "It's terrible."

01:41:02 ◼   ► It was like I had an affliction.

01:41:04 ◼   ► - Yeah, but you picked it up pretty quickly.

01:41:07 ◼   ► I mean, yeah, those first few were definitely rough.

01:41:09 ◼   ► But I think by like the fifth or sixth episode,

01:41:11 ◼   ► you were pretty much in a groove.

01:41:13 ◼   ► - Yeah, well, if there's anything I did wrong,

01:41:15 ◼   ► and I'm not a big fan of,

01:41:16 ◼   ► like I read that the guy,

01:41:18 ◼   ► the Noah, whatever his name is,

01:41:20 ◼   ► just taking over the Daily Show,

01:41:21 ◼   ► he did a whole week or so of test shows,

01:41:23 ◼   ► that are never gonna air, but real shows, they do shows.

01:41:27 ◼   ► I understand why you do that, and hosting a TV show

01:41:29 ◼   ► that's as tight as The Daily Show

01:41:31 ◼   ► really does have to be rehearsed.

01:41:34 ◼   ► But you can't rehearse the whole episode

01:41:35 ◼   ► because every day it's that day's news.

01:41:37 ◼   ► So you have to get good at it.

01:41:38 ◼   ► But if there's anything that I should've rehearsed

01:41:40 ◼   ► and thrown away, I should've done sponsor reads

01:41:43 ◼   ► instead of doing them.

01:41:44 ◼   ► I should've just, not for episodes,

01:41:46 ◼   ► I should've recorded some and enforced myself

01:41:49 ◼   ► to listen to them and do it,

01:41:51 ◼   ► 'cause it didn't take too long.

01:41:53 ◼   ► It only took a couple weeks before I got at least okay at it.

01:41:57 ◼   ► So I could have just skipped the point where I was really, really terrible at it.

01:42:01 ◼   ► Well, yeah, but that was part of the learning process.

01:42:04 ◼   ► You wouldn't have learned it necessarily.

01:42:05 ◼   ► I don't know.

01:42:07 ◼   ► Anyway, the thing that really got me was on the last episode of Hello Internet when Brady

01:42:10 ◼   ► did the fracture one.

01:42:13 ◼   ► And it was that he had sent a picture to CGP Grey, sent a fracture to him of, what was

01:42:22 ◼   ► it, the Jamaican rat?

01:42:23 ◼   ► of the two animals that he's been obsessed with lately.

01:42:25 ◼   ► - Yeah, no, the hen though.

01:42:27 ◼   ► - The hen?

01:42:28 ◼   ► - Yeah, the other one, yeah, the hen.

01:42:30 ◼   ► Yeah, the official bird of Hello Internet.

01:42:32 ◼   ► - Right, but had sent him a picture

01:42:35 ◼   ► that related to an entire huge segment of the show

01:42:38 ◼   ► that had already been gone.

01:42:39 ◼   ► So it just had this beautiful serendipity

01:42:42 ◼   ► and really made it feel like it was a part of the show.

01:42:46 ◼   ► Again, like I said, ads are content.

01:42:49 ◼   ► Part of the content of what you're serving is the ads.

01:42:51 ◼   ► It's not something separate.

01:42:53 ◼   ► And the Hello Internet, the way they do it,

01:42:56 ◼   ► it really does feel like part of the show.

01:42:58 ◼   ► - Those guys are so frustrating.

01:43:00 ◼   ► And they have, they mentioned their numbers

01:43:04 ◼   ► on the last show, they have way bigger

01:43:07 ◼   ► listener bases than we do too.

01:43:09 ◼   ► - Oh yeah. - It's with good reason

01:43:10 ◼   ► 'cause their show is awesome.

01:43:11 ◼   ► And it's, people can enjoy that show

01:43:14 ◼   ► without being huge tech nerds.

01:43:15 ◼   ► Like our shows, you pretty much have to be

01:43:17 ◼   ► a huge Apple nerd to really get much out of our shows.

01:43:20 ◼   ► But their show is way more accessible

01:43:22 ◼   ► and it really like they joke about a long time ago,

01:43:25 ◼   ► they had a discussion about the two dudes talking

01:43:28 ◼   ► podcast format, which is very common,

01:43:30 ◼   ► especially two dudes talking loosely about tech matters.

01:43:34 ◼   ► But I think what makes their show so great is that yes,

01:43:38 ◼   ► there are a lot of two dudes talking shows,

01:43:40 ◼   ► but they really perfected that format.

01:43:43 ◼   ► Like to have these two specific people talking about

01:43:47 ◼   ► whatever they talk about, like they have amazing host

01:43:50 ◼   ► chemistry between the two of them.

01:43:52 ◼   ► and they're both amazing characters.

01:43:54 ◼   ► Like they're incredibly amusing to listen to

01:43:56 ◼   ► and they play off each other well

01:43:58 ◼   ► and it's very nicely edited.

01:43:59 ◼   ► So you have this combination of just like,

01:44:01 ◼   ► no wonder it's so popular

01:44:03 ◼   ► 'cause they're really good at it

01:44:04 ◼   ► and it's a really good combination to begin with.

01:44:06 ◼   ► - Yeah, they also both have good voices.

01:44:08 ◼   ► - Yeah. - Which you really can't help

01:44:10 ◼   ► and you know, what are you gonna do?

01:44:13 ◼   ► - Well, that's one thing that I love about podcasting though.

01:44:16 ◼   ► This whole episode's gonna be frustrating

01:44:17 ◼   ► for like half the listeners who want us to talk about

01:44:19 ◼   ► whatever Apple news happened this week.

01:44:21 ◼   ► But one thing I love about podcasting,

01:44:24 ◼   ► like when I was a kid, I used to,

01:44:26 ◼   ► I think a lot of people did this,

01:44:27 ◼   ► especially who were nerds like me.

01:44:29 ◼   ► I used to record fake radio shows with my friends,

01:44:33 ◼   ► basically like us talking into a cassette recorder

01:44:35 ◼   ► as if we were on the radio and never listening back to it

01:44:39 ◼   ► or listening back once and then that would be it.

01:44:42 ◼   ► Like we'd make these fake,

01:44:44 ◼   ► like I always wanted to be a radio DJ.

01:44:46 ◼   ► And the reality is A, that is a terrible business.

01:44:51 ◼   ► business of being an actual radio DJ is horrible. So that's problem number one.

01:44:57 ◼   ► Problem number two is I was never going to be a DJ. I don't have the right voice.

01:45:02 ◼   ► I don't speak well enough. I certainly don't have the background or the

01:45:06 ◼   ► opportunity to become a DJ or the training like, you know, if there was any

01:45:10 ◼   ► training like, I was never going to be a DJ. I just, I don't have the voice for it.

01:45:15 ◼   ► I don't have the skills for it. I'm just not cut out for that job in the same way

01:45:19 ◼   ► I'm not cut out to be like a football player.

01:45:21 ◼   ► Like I'm just, that's just, I don't have,

01:45:23 ◼   ► I'm not the person for that.

01:45:24 ◼   ► I'm not made for that.

01:45:26 ◼   ► But with podcasting, it's really quite a meritocracy

01:45:31 ◼   ► in that like one of the beauties of this medium

01:45:32 ◼   ► is that you don't need to attract the wide audience

01:45:35 ◼   ► that TV and radio people do normally

01:45:38 ◼   ► with like the locality issues and everything.

01:45:41 ◼   ► With podcasting, even people who talk sloppily

01:45:46 ◼   ► and have mediocre voices like me

01:45:48 ◼   ► can, my job is podcasting.

01:45:51 ◼   ► I talk on a version of the radio for a living.

01:45:56 ◼   ► And the idea that like, I'm fulfilling this childhood dream

01:46:00 ◼   ► of this thing I've always wanted to do

01:46:02 ◼   ► that I really am not qualified to do,

01:46:04 ◼   ► but it just happens to work out better in this medium.

01:46:07 ◼   ► Like that is amazing to me.

01:46:09 ◼   ► And as a listener of podcasts,

01:46:11 ◼   ► as a massive listener of podcasts,

01:46:13 ◼   ► I love listening to other shows

01:46:15 ◼   ► that are also made by amateurs like me

01:46:18 ◼   ► that are just talking about interesting stuff.

01:46:20 ◼   ► And that's something, like the big public radio podcast,

01:46:25 ◼   ► I don't listen to almost any of them

01:46:27 ◼   ► because there's so much else going on

01:46:30 ◼   ► that I wanna listen to, I don't have time for them.

01:46:33 ◼   ► 'Cause there's so much else that's made by amateurs

01:46:35 ◼   ► and people like me that I'm much more interested in,

01:46:37 ◼   ► that's much more narrowly focused than like,

01:46:40 ◼   ► here's a story I'm gonna tell you

01:46:41 ◼   ► about something interesting that happened.

01:46:42 ◼   ► You know, like I don't need that.

01:46:44 ◼   ► I have all my time is filled up with people

01:46:47 ◼   ► talking about more narrow interests that I like better.

01:46:50 ◼   ► - I totally agree.

01:46:52 ◼   ► But it still makes me jealous when I hear

01:46:57 ◼   ► the professionalism of Hello Internet.

01:47:00 ◼   ► - Yeah, it is frustrating when people

01:47:02 ◼   ► are really good podcasters who also have really good voices

01:47:05 ◼   ► in production and speak well and everything.

01:47:08 ◼   ► - They're two such interesting characters as well.

01:47:11 ◼   ► - Exactly. - I think they're very honest.

01:47:12 ◼   ► I don't think that they've made up personas

01:47:14 ◼   ► and they're just being themselves,

01:47:15 ◼   ► but they both seem like very nice fellows.

01:47:20 ◼   ► - Absolutely.

01:47:20 ◼   ► - Gray is obviously the straight guy.

01:47:25 ◼   ► He's the more logical

01:47:30 ◼   ► and doesn't come up with wacky ideas thing,

01:47:32 ◼   ► but then he's got the crazy tick

01:47:34 ◼   ► like that always comes up when he flies.

01:47:37 ◼   ► He books a standby ticket

01:47:40 ◼   ► and will wait weeks and weeks and weeks

01:47:42 ◼   ► with not knowing when he's gonna fly,

01:47:44 ◼   ► which is crazy.

01:47:45 ◼   ► - Yeah, that's why that show is so great

01:47:47 ◼   ► because you have these great, interesting people who,

01:47:52 ◼   ► and the fact that Brady can tease that out of him

01:47:56 ◼   ► and then hit him over the head with it constantly,

01:47:59 ◼   ► they're able to push each other's buttons

01:48:00 ◼   ► extremely well as well.

01:48:02 ◼   ► Like it is, oh, it's so good.

01:48:04 ◼   ► - Yeah, it's a really good show.

01:48:05 ◼   ► So anybody who hasn't listened to it, go listen to it,

01:48:07 ◼   ► but they're well beyond, like you said,

01:48:10 ◼   ► they're well beyond the size of our audiences.

01:48:12 ◼   ► We should have them talk about us for an hour.

01:48:14 ◼   ► - Yeah, deservedly.

01:48:15 ◼   ► So the funny thing was that they did a thing too,

01:48:16 ◼   ► they've done a thing which is,

01:48:18 ◼   ► which is actually interesting.

01:48:19 ◼   ► I've been thinking, it's funny that you bring it up,

01:48:21 ◼   ► 'cause I was gonna bring it up.

01:48:22 ◼   ► So anybody out there do,

01:48:23 ◼   ► they did a thing where they solicited for the listeners

01:48:28 ◼   ► of their show to write to them and tell them

01:48:30 ◼   ► if they listened to the show while doing interesting things.

01:48:35 ◼   ► Like what is the context, something beyond just,

01:48:38 ◼   ► I listen to the show when I drive to work.

01:48:41 ◼   ► And there's people who are like,

01:48:43 ◼   ► there's like a guy who's like a surgeon.

01:48:45 ◼   ► He does like surgery on like mice brains

01:48:47 ◼   ► because he's studying the effects,

01:48:50 ◼   ► some kind of scientist,

01:48:51 ◼   ► and they put the mice through a study

01:48:52 ◼   ► and then he performs surgery on their brain

01:48:54 ◼   ► to see their effect.

01:48:55 ◼   ► So while he's doing this,

01:48:57 ◼   ► one of the things he does,

01:48:58 ◼   ► he listens to podcasts and he listens to their show.

01:48:59 ◼   ► Well, that's an interesting thing.

01:49:01 ◼   ► And they had,

01:49:03 ◼   ► they had a guy who,

01:49:09 ◼   ► who manned the ladder, I don't know what you call it,

01:49:13 ◼   ► the steps that Air Force One, when Air Force One lands,

01:49:17 ◼   ► he's the guy who puts the ladder up there

01:49:20 ◼   ► where the president comes down.

01:49:21 ◼   ► - Yeah, the stair car, right?

01:49:22 ◼   ► - Yeah, the stair car.

01:49:24 ◼   ► Listens to their show while he does,

01:49:27 ◼   ► and they even said, and just to make sure

01:49:29 ◼   ► this guy doesn't get into trouble, he's very, very clear.

01:49:31 ◼   ► He does this in, you have to stand here

01:49:34 ◼   ► and wait for four hours for the president to come down.

01:49:36 ◼   ► - While he's waiting.

01:49:37 ◼   ► - He's not listening while the president might be

01:49:40 ◼   ► coming down to staffs.

01:49:41 ◼   ► He's paying attention and doing his job,

01:49:44 ◼   ► but obviously it's a job with a lot of waiting involved

01:49:48 ◼   ► because the president shows up when the president shows up.

01:49:51 ◼   ► The president isn't running on a clock.

01:49:54 ◼   ► What an interesting job though,

01:49:55 ◼   ► and to think that that guy is alleviating the tedium

01:49:59 ◼   ► of the waiting part of his job

01:50:01 ◼   ► or while he's off duty or whatever

01:50:04 ◼   ► by listening to their show.

01:50:05 ◼   ► So anybody, I would be interested to know

01:50:07 ◼   ► The same thing, if there are interesting contexts

01:50:09 ◼   ► where people listen to the talk show.

01:50:12 ◼   ► So you can just email them to me

01:50:13 ◼   ► and maybe I'll read some of them in a future episode.

01:50:17 ◼   ► I don't know anything about my audience.

01:50:22 ◼   ► Like you said, the idea of you have to hook up the data

01:50:26 ◼   ► and collect all the analytics for everything.

01:50:28 ◼   ► - Oh yeah.

01:50:29 ◼   ► - I don't wanna know.

01:50:30 ◼   ► I do like knowing what's popular.

01:50:32 ◼   ► I like to try to look at the stats and just to see

01:50:36 ◼   ► if an article is unusually popular.

01:50:38 ◼   ► And I like to see,

01:50:44 ◼   ► actually it's not really audience tracking though.

01:50:47 ◼   ► I like to see referral tracking

01:50:48 ◼   ► and see if I'm getting an unusual amount of traffic

01:50:51 ◼   ► from some other popular place or site or tweet.

01:50:54 ◼   ► But in terms of knowing things about the audience,

01:50:59 ◼   ► I don't wanna know that.

01:51:02 ◼   ► - Yeah, well that's like,

01:51:03 ◼   ► Even like the checking of the mint and everything,

01:51:06 ◼   ► like back when I wrote the, my previous controversy,

01:51:11 ◼   ► the Apple functional high ground thing,

01:51:16 ◼   ► after that went crazy, I realized that I,

01:51:19 ◼   ► like there was a day where like I just turned off analytics

01:51:23 ◼   ► for the site during that, 'cause I was just kinda like,

01:51:24 ◼   ► I don't wanna be motivated by this anymore.

01:51:27 ◼   ► And it's kind of like, if you've gone on vacation

01:51:29 ◼   ► and you stop checking Twitter for a while,

01:51:32 ◼   ► and then you have such a massive pileup

01:51:34 ◼   ► that you can't keep up and you just hit scroll to top

01:51:36 ◼   ► and you realize like, oh, I didn't read Twitter

01:51:39 ◼   ► for like three or four days

01:51:40 ◼   ► and I missed nothing of importance.

01:51:42 ◼   ► Then it's kind of eye-opening.

01:51:45 ◼   ► Well, I had a similar kind of thing

01:51:47 ◼   ► with analytics on my website

01:51:49 ◼   ► where I ran first Mint for a while

01:51:51 ◼   ► and also I ran Google Analytics for a while

01:51:53 ◼   ► and eventually I realized when I turned it off

01:51:58 ◼   ► for a little while after the, in the wake of all that drama,

01:52:00 ◼   ► I just was like, I want some peace and quiet.

01:52:03 ◼   ► I turned it off for a while

01:52:05 ◼   ► and I realized I didn't miss it at all.

01:52:09 ◼   ► And part of that is a luxury that we have that,

01:52:12 ◼   ► we don't need to really know our day-to-day page views.

01:52:15 ◼   ► The deck builds in advance for page views basically.

01:52:19 ◼   ► And so we are paid a flat rate by the deck

01:52:23 ◼   ► based on the general amount of traffic

01:52:25 ◼   ► that we tend to have gotten over the last years or whatever.

01:52:28 ◼   ► Like my rate for the deck hasn't changed

01:52:30 ◼   ► in years, because my traffic is about the same.

01:52:34 ◼   ► And so if I write something that gets all of a sudden

01:52:38 ◼   ► a million page views out of the blue,

01:52:40 ◼   ► I'm not gonna see another dime for that.

01:52:42 ◼   ► And the deck has pre-sold the ads for that,

01:52:44 ◼   ► and so they aren't seeing another dime for it.

01:52:45 ◼   ► And that's just, so we have no incentive

01:52:50 ◼   ► to temporarily juice page views or write things

01:52:53 ◼   ► that are gonna get temporary traffic, really.

01:52:55 ◼   ► And so the only reason I would really need to run

01:52:59 ◼   ► web analytics of any kind is what you said.

01:53:03 ◼   ► It's like for me to know, like, oh,

01:53:04 ◼   ► where's traffic coming from?

01:53:06 ◼   ► And where, you know, what do I write

01:53:10 ◼   ► that gets meaningful numbers

01:53:11 ◼   ► compared to anything else I write?

01:53:13 ◼   ► And what I realized was that that information

01:53:16 ◼   ► was not beneficial to my life or my work.

01:53:19 ◼   ► It was, all it was doing was like being

01:53:22 ◼   ► another vanity metric to check.

01:53:23 ◼   ► And the reality is Twitter is that vanity metric now anyway,

01:53:26 ◼   ► and I should probably stop checking that as well,

01:53:27 ◼   ► but I still do.

01:53:28 ◼   ► Like I will check the number of retweets that,

01:53:31 ◼   ► like whenever I write a blog post, I tweet about it also.

01:53:34 ◼   ► So I'll check like the number of retweets that got.

01:53:36 ◼   ► And I have some idea like, oh, well, this one got two

01:53:40 ◼   ► and this one got 40.

01:53:41 ◼   ► So obviously that resonated with more people.

01:53:44 ◼   ► But the actual web advertising or web tracking at that level

01:53:47 ◼   ► for whatever reason, I've decided that's no longer a thing

01:53:50 ◼   ► that I need to care about and so I don't run any.

01:53:53 ◼   ► - Yeah, I like to know some of the user agent stuff

01:53:56 ◼   ► and I can get this out of my server logs.

01:54:00 ◼   ► It's just that, and that's the one thing

01:54:02 ◼   ► I've been talking about getting rid of Google Analytics.

01:54:04 ◼   ► I'm going to, I mean, it's seriously just a matter of days

01:54:09 ◼   ► that I just unhook it.

01:54:10 ◼   ► I probably should just do it tomorrow.

01:54:12 ◼   ► And mainly because I think that it's privacy invasive

01:54:17 ◼   ► and I actually think that it's wrong of me

01:54:20 ◼   ► to be using Google Analytics.

01:54:22 ◼   ► and they have a very opaque privacy policy

01:54:26 ◼   ► that as I've read it, and I've done this over the,

01:54:29 ◼   ► I've been using Google Analytics for years,

01:54:31 ◼   ► and there was a whole year or two period

01:54:32 ◼   ► where I stopped using it, and I missed some data,

01:54:36 ◼   ► like what percentage of my users are using which browser,

01:54:40 ◼   ► and what percentage of them are on iOS

01:54:42 ◼   ► versus Mac OS versus other operating systems.

01:54:45 ◼   ► And there's ways to get that without using Analytics,

01:54:47 ◼   ► but Google just re-hooking up Google Analytics

01:54:50 ◼   ► was the easiest way to do it.

01:54:52 ◼   ► And then it felt bad because a lot of my long-term stats

01:54:55 ◼   ► were entirely out of whack because I had this

01:54:57 ◼   ► like 14 month period where I had shut it off.

01:54:59 ◼   ► But I've read their private, the privacy issue

01:55:03 ◼   ► is the main thing that makes me want to shut it off,

01:55:05 ◼   ► above and beyond anything else,

01:55:06 ◼   ► is that I can't shake the suspicion

01:55:09 ◼   ► that Google is using the cookies they set

01:55:11 ◼   ► for Google Analytics to track the people

01:55:13 ◼   ► who read Daring Fireball across the web

01:55:16 ◼   ► and using it for advertising,

01:55:18 ◼   ► even though I don't use any Google advertising.

01:55:20 ◼   ► and if you read their privacy policy,

01:55:22 ◼   ► to me at least, to me it's like reading a foreign language.

01:55:25 ◼   ► And it's the way that I'm amazed and impressed

01:55:28 ◼   ► by attorneys who write the contracts

01:55:32 ◼   ► that run the whole world.

01:55:34 ◼   ► Because I think I'm a good reader,

01:55:36 ◼   ► I've always tested high in terms of reading comprehension.

01:55:39 ◼   ► I read most contracts and it might as well

01:55:42 ◼   ► be written in a foreign language.

01:55:43 ◼   ► I don't understand anything,

01:55:45 ◼   ► I don't understand what is going on.

01:55:47 ◼   ► and Google's privacy policy for analytics

01:55:50 ◼   ► is to me that type of privacy policy.

01:55:52 ◼   ► I understand what each of the words mean

01:55:54 ◼   ► and in the aggregate I have no idea what it means.

01:55:58 ◼   ► And I've come to the conclusion that

01:56:00 ◼   ► if you don't understand what a privacy policy means,

01:56:02 ◼   ► your worst assumptions are probably right.

01:56:05 ◼   ► - Right.

01:56:06 ◼   ► And you're right that by having Google Analytics

01:56:11 ◼   ► on your site, you are selling your visitors' data

01:56:16 ◼   ► to Google without their knowledge.

01:56:18 ◼   ► And it's one of those things,

01:56:19 ◼   ► it's kind of uncomfortable.

01:56:20 ◼   ► Like a lot of the things in web publishing and advertising,

01:56:24 ◼   ► if you actually face it,

01:56:26 ◼   ► if you actually think about all the ramifications of that,

01:56:28 ◼   ► and you face the truth of that,

01:56:29 ◼   ► and you face the reality of that,

01:56:31 ◼   ► it is uncomfortable.

01:56:32 ◼   ► And you have to weigh this decision of like,

01:56:35 ◼   ► do I keep using this for the utility it provides,

01:56:40 ◼   ► or do I take a principled stand

01:56:42 ◼   ► and accept the cost of that stand?

01:56:45 ◼   ► So Google Analytics gives you information

01:56:47 ◼   ► like how many people are in what country

01:56:48 ◼   ► and even like within the US, like what state,

01:56:50 ◼   ► like how many, you know, and unsurprisingly,

01:56:53 ◼   ► you know, my site is largely US,

01:56:55 ◼   ► a lot of people in the UK, a lot of people in Germany,

01:56:58 ◼   ► I think Germany's always been the third country,

01:57:00 ◼   ► but you're already down at a very low percentage

01:57:02 ◼   ► and then everybody else is spread around the world.

01:57:04 ◼   ► And then within the US, tons of people

01:57:06 ◼   ► on the Northeast Coast, most of them in California

01:57:10 ◼   ► and most of them in California largely centered

01:57:13 ◼   ► in the northern part of California.

01:57:14 ◼   ► It's exactly who you think.

01:57:17 ◼   ► I don't need Google Analytics to tell me that though.

01:57:19 ◼   ► And I find it weird and I just wonder

01:57:21 ◼   ► how the hell did they know that?

01:57:22 ◼   ► And I know there's ways to go back from IP addresses

01:57:26 ◼   ► and stuff like that, but I just can't help but worry

01:57:29 ◼   ► that part of it is that if you're logged into Google

01:57:32 ◼   ► from Gmail and then you go over to a separate tab

01:57:34 ◼   ► and you're at Daring Fireball, that they're saying,

01:57:37 ◼   ► oh, we know Marco lives in New York

01:57:39 ◼   ► because we know everything about Marco

01:57:42 ◼   ► and we've already got a cookie on this system

01:57:44 ◼   ► that's right there that does this.

01:57:46 ◼   ► - Right, and it doesn't take much

01:57:48 ◼   ► to uniquely identify somebody between sites on the web.

01:57:51 ◼   ► Like, you can, just by analyzing some very basic stuff

01:57:55 ◼   ► about the requests they make,

01:57:56 ◼   ► even if they block almost every kind of ad,

01:57:58 ◼   ► you know, if they come to your site a couple times

01:58:00 ◼   ► and if they, you know, you can just kind of match,

01:58:03 ◼   ► even if their IP changes,

01:58:05 ◼   ► you can just match like somebody's approximate zip code

01:58:07 ◼   ► by using IP lookup and match that with like

01:58:12 ◼   ► the request headers that their browser send,

01:58:14 ◼   ► which include the browser's version,

01:58:16 ◼   ► like the exact version, the OS exact version,

01:58:18 ◼   ► stuff like that.

01:58:19 ◼   ► Maybe sometimes if it has certain plugins,

01:58:21 ◼   ► then the plugin version, like Flash or Java,

01:58:24 ◼   ► those are all in the headers that it sends on every request.

01:58:27 ◼   ► So if you just take a couple of those things,

01:58:30 ◼   ► a couple of those data points,

01:58:31 ◼   ► you can uniquely identify people surprisingly quickly,

01:58:34 ◼   ► like with only two or three different data points

01:58:36 ◼   ► of that kind of set.

01:58:38 ◼   ► So it is very much like

01:58:41 ◼   ► if you give them an inch to take a foot.

01:58:43 ◼   ► Like, you have to be very careful what you allow

01:58:47 ◼   ► on your site if you wanna actually be protective

01:58:49 ◼   ► of people's privacy and you have to be aware as a visitor

01:58:52 ◼   ► that you might think that you have more privacy,

01:58:55 ◼   ► but in reality, you are inadvertently leaking data

01:59:00 ◼   ► all over the place to everybody who's willing to capture it.

01:59:02 ◼   ► And you might not care.

01:59:04 ◼   ► Most people don't think about it

01:59:06 ◼   ► and they might not care if you told them.

01:59:08 ◼   ► But, and especially young people tend not to care.

01:59:11 ◼   ► but certainly if you're privacy minded,

01:59:15 ◼   ► you have to be incredibly wary of what you let in

01:59:17 ◼   ► because they can do so much with so little.

01:59:21 ◼   ► - If you go, if you're logged into Google Analytics,

01:59:25 ◼   ► I was here, and you go to the bottom.

01:59:28 ◼   ► Maybe they have a separate one, I don't know,

01:59:29 ◼   ► but when you go and hit Privacy Policy,

01:59:32 ◼   ► it just takes you to Google's main privacy policy,

01:59:35 ◼   ► which is for everything that Google does.

01:59:40 ◼   ► So it's just, I don't even know if that's what they mean.

01:59:45 ◼   ► What I want to know as a publisher is what are my readers

01:59:49 ◼   ► being exposed to here and what's being tracked about them.

01:59:52 ◼   ► And it doesn't seem like there's any good way

01:59:54 ◼   ► to get that answer.

01:59:55 ◼   ► Or if there is, I'll be damned if I can find it.

01:59:58 ◼   ► And to me, that's just worrisome.

02:00:00 ◼   ► So I don't know, I really gotta get rid of it.

02:00:03 ◼   ► I'm sure there's other ways I can do it, I don't know.

02:00:07 ◼   ► There's this, the system I'm thinking about installing

02:00:09 ◼   ► called Piwik, Piwik, P-I-W-I-K. Yeah, that's a pretty common one. Yeah, I'm not quite sure

02:00:15 ◼   ► what information is there, but the gist of Piwik, Piwik, whatever it's called, is that

02:00:20 ◼   ► it's like Mint in that it's locally stored. And so I would be running it, my own copy

02:00:25 ◼   ► of it on my server, storing my copy of the stats in my SQL database. And there are no

02:00:32 ◼   ► cookies that are shared across other sites or anything like that that would track you.

02:00:37 ◼   ► All it is is knowledge of what people coming to my site do.

02:00:40 ◼   ► So there'd be nothing privacy invasive about it

02:00:43 ◼   ► at all, other than the fact that you are a person who

02:00:46 ◼   ► is reading my site, which I obviously do know.

02:00:51 ◼   ► Some of the stats, though, that from--

02:00:53 ◼   ► I don't know what PyWIC has, but some of the stuff that

02:00:55 ◼   ► is interesting and I will miss, but I don't miss it enough

02:00:57 ◼   ► to keep using Google Analytics, is

02:00:59 ◼   ► like the number of people using which browser

02:01:01 ◼   ► and how many people use which operating system

02:01:03 ◼   ► and stuff like that.

02:01:04 ◼   ► Right.

02:01:05 ◼   ► And some of that you can get out of the user agent,

02:01:06 ◼   ► but a lot of it you have to use JavaScript to get.

02:01:08 ◼   ► It's like things like whether it has written a screen or not

02:01:11 ◼   ► but I just think so much of that stuff

02:01:13 ◼   ► is just becoming so irrelevant.

02:01:15 ◼   ► What would you actually do with that information?

02:01:19 ◼   ► Most of it is not that important.

02:01:21 ◼   ► - Well, and the other fact is that I don't like,

02:01:23 ◼   ► like I truly do believe, I'll say it over and over again,

02:01:25 ◼   ► if there's a theme of this episode,

02:01:27 ◼   ► it's that everything you publish on your site

02:01:29 ◼   ► is content and counts.

02:01:31 ◼   ► And so I don't want JavaScript executing

02:01:33 ◼   ► that's getting the bounds of the screen.

02:01:35 ◼   ► It's a waste of CPU time.

02:01:37 ◼   ► And I get all Syracusey here, but I'm

02:01:40 ◼   ► sure it doesn't take very long for a little bit of JavaScript

02:01:43 ◼   ► to just figure out what the current screen size is

02:01:46 ◼   ► and send it back.

02:01:49 ◼   ► But every little thing you do that tests like that adds up

02:01:51 ◼   ► to something, and all of a sudden,

02:01:53 ◼   ► you've got five seconds of load time for ads and trackers

02:01:58 ◼   ► and analytics.

02:02:00 ◼   ► And each little step of it is a tenth of a second.

02:02:04 ◼   ► - Exactly.

02:02:07 ◼   ► - So anyway, gotta get rid of Google Analytics.

02:02:09 ◼   ► I might as well take a break right here

02:02:14 ◼   ► and talk about our next sponsor.

02:02:16 ◼   ► It is a new sponsor, first time sponsor of the show.

02:02:20 ◼   ► They're called JustWorks, J-U-S-T-W-O-R-K-S.

02:02:27 ◼   ► running payroll, filing W-2s, negotiating healthcare prices.

02:02:31 ◼   ► I'm already asleep, this sounds terrible.

02:02:33 ◼   ► These are all the things that if you're a small business

02:02:36 ◼   ► owner that you could be doing instead of listening

02:02:40 ◼   ► to the talk show.

02:02:41 ◼   ► Sounds like a lot of fun, right?

02:02:44 ◼   ► Well, you could instead just let JustWorks

02:02:47 ◼   ► take care of that stuff for you.

02:02:49 ◼   ► JustWorks helps businesses take care of all that type of,

02:02:53 ◼   ► let's face it, crap.

02:02:55 ◼   ► Benefits, payroll, HR.

02:02:57 ◼   ► Not that it's crap that it doesn't matter.

02:02:58 ◼   ► I think most of your employees think payroll

02:03:00 ◼   ► is very important, but the bookkeeping aspects of it,

02:03:04 ◼   ► actually doing the work of making it run

02:03:06 ◼   ► and making all the books add up

02:03:07 ◼   ► and making sure everybody gets paid

02:03:08 ◼   ► what they're supposed to be paid, busy work, right?

02:03:11 ◼   ► You're not in a business of running payroll.

02:03:14 ◼   ► You're in the business of whatever your business is.

02:03:16 ◼   ► So check them out.

02:03:17 ◼   ► Their website is justworks.com.

02:03:20 ◼   ► They help businesses take care of this stuff.

02:03:23 ◼   ► They do it all for you.

02:03:25 ◼   ► Running a successful business is hard enough

02:03:27 ◼   ► doing the actual business of whatever your business is,

02:03:30 ◼   ► whatever it is, making apps, making websites,

02:03:34 ◼   ► selling coffee, whatever it could be.

02:03:36 ◼   ► But all those little details of HR and payroll

02:03:40 ◼   ► and stuff like that can make it feel overwhelming.

02:03:43 ◼   ► It's probably the sort of thing that keeps a lot of people

02:03:45 ◼   ► from even starting a small business in the first place

02:03:47 ◼   ► because you just think, well, who the hell am I,

02:03:49 ◼   ► I can't afford to hire somebody to do this.

02:03:51 ◼   ► Well, it just works.

02:03:53 ◼   ► It's just easy and intuitive software, very, very affordable.

02:03:57 ◼   ► Great prices.

02:03:58 ◼   ► It's not like you're hiring somebody to do this for you.

02:04:00 ◼   ► You're paying a little internet service

02:04:02 ◼   ► to do it and take care of it.

02:04:04 ◼   ► So if you run a business and you have payroll,

02:04:09 ◼   ► you have benefits, compliance with HR, stuff like that,

02:04:12 ◼   ► go check them out at justworks.com.

02:04:16 ◼   ► Take it all off your shoulders.

02:04:17 ◼   ► Relax, listen to more podcasts.

02:04:20 ◼   ► And you can use this code, very easy.

02:04:22 ◼   ► This is a nice code.

02:04:23 ◼   ► TTS, the talk show, three letter code,

02:04:26 ◼   ► when you sign up and you'll save 10% off

02:04:29 ◼   ► your first year of service at justworks.com.

02:04:32 ◼   ► So if you run a business, go check them out.

02:04:34 ◼   ► You're just wasting your time if you don't.

02:04:36 ◼   ► Probably a good sponsor for the show.

02:04:40 ◼   ► I bet there's a lot of people who run companies

02:04:43 ◼   ► that have to do stuff like that.

02:04:44 ◼   ► - Yeah, I had to do that for a little while

02:04:46 ◼   ► and I used one of the other big services to do it

02:04:48 ◼   ► and they forgot to file the state workers comp stuff

02:04:52 ◼   ► and I was threatened by New York State

02:04:55 ◼   ► to have to pay $15,000 a day until it was resolved

02:04:59 ◼   ► and I was able to negotiate that down

02:05:01 ◼   ► and only pay a few thousand bucks, but man.

02:05:03 ◼   ► Yeah, you want a company that does that right.

02:05:07 ◼   ► And I can tell you, the big guys don't always,

02:05:09 ◼   ► so I would definitely give Just Works a shot.

02:05:11 ◼   ► - Yeah, really good.

02:05:12 ◼   ► I would definitely do it.

02:05:15 ◼   ► I'd say anything, it's always worth reevaluating in your life.

02:05:19 ◼   ► Anything that is a pain in your ass,

02:05:20 ◼   ► you should look and see if there's a way

02:05:22 ◼   ► that you can pay someone to do it for you.

02:05:24 ◼   ► - Yeah, that's a really good rule in general.

02:05:28 ◼   ► - And it's the best part of the internet era

02:05:33 ◼   ► of modern society is that an entirely new realm of things

02:05:39 ◼   ► can be automated that just wasn't feasible before, right?

02:05:45 ◼   ► Like, you know, it's a silly example,

02:05:49 ◼   ► but like those buttons that Amazon gives you out now.

02:05:53 ◼   ► So like when you run out of detergent,

02:05:54 ◼   ► you can just hit a button

02:05:55 ◼   ► and have detergent sent to your house.

02:05:58 ◼   ► - Those are so bizarre.

02:05:59 ◼   ► - But there's no way that could happen

02:06:00 ◼   ► before the internet, right?

02:06:01 ◼   ► There's no way before the internet

02:06:03 ◼   ► that you could just easily set up a thing

02:06:06 ◼   ► that would do the payroll and HR for your company.

02:06:09 ◼   ► Like it just wasn't feasible.

02:06:10 ◼   ► How would you interact with them?

02:06:12 ◼   ► You need the internet and a website.

02:06:13 ◼   ► You need some way of interacting with them.

02:06:16 ◼   ► Like the Sears catalog existed,

02:06:18 ◼   ► So you could order stuff to get shipped to your house

02:06:21 ◼   ► before the internet, but you can't have

02:06:24 ◼   ► like a print-based interaction with the company

02:06:27 ◼   ► that's handling your HR, you know.

02:06:29 ◼   ► - I think you'd have to use a fax machine.

02:06:31 ◼   ► Maybe it'd be an LP player.

02:06:33 ◼   ► - You know, I think right now I might be,

02:06:37 ◼   ► this might be a good thing to keep track of,

02:06:38 ◼   ► is how long I've gone without being asked

02:06:42 ◼   ► to either send or receive a fax.

02:06:44 ◼   ► And I think, I think if I had been doing that,

02:06:47 ◼   ► know, like this many days since an accident at the plant. I think that right now, knock

02:06:52 ◼   ► on wood, I might be in the longest stretch of not having been asked to do a fax in my

02:07:00 ◼   ► life.

02:07:01 ◼   ► Until you buy a house.

02:07:02 ◼   ► Oh, are you serious?

02:07:03 ◼   ► Oh yeah, that's going to break your stretch. If you're going to buy a house anytime soon,

02:07:08 ◼   ► I'm pretty sure they still… I mean, these days you can usually… somebody who asks

02:07:13 ◼   ► you to fax something, you can usually say,

02:07:16 ◼   ► can I scan it and email it to you instead?

02:07:18 ◼   ► And usually they will say yes, but not always.

02:07:21 ◼   ► The percentage of time you can do that is going up,

02:07:26 ◼   ► thank God, but we're not there yet.

02:07:27 ◼   ► - I don't have a working scanner in the house.

02:07:30 ◼   ► Or I do, I shouldn't say I don't have a working scanner.

02:07:33 ◼   ► I've got a Doxy, but I don't know--

02:07:36 ◼   ► - You gotta go scan Snap.

02:07:38 ◼   ► - I don't have, I don't know where it is.

02:07:41 ◼   ► and Amy, I've mentioned this before,

02:07:43 ◼   ► Amy recently gave me a wonderful gift,

02:07:46 ◼   ► she cleaned up my office.

02:07:47 ◼   ► My office is a mess, I mean it's like a serious

02:07:51 ◼   ► Andy Rooney situation, but I do have, it's not a system.

02:07:55 ◼   ► I'm not even saying it's a good idea,

02:07:57 ◼   ► but I generally, if I go a long time without cleaning up

02:08:00 ◼   ► my office, I have a vague idea of in which pile,

02:08:04 ◼   ► on which shelf something is.

02:08:05 ◼   ► She cleaned it all up and it's all organized and stuff,

02:08:10 ◼   ► but I don't know where that is.

02:08:11 ◼   ► So usually when I have to scan something,

02:08:13 ◼   ► I don't know where an actual scanner is.

02:08:16 ◼   ► And so I just take a picture with my phone.

02:08:19 ◼   ► Like I'll ask them, I'll say,

02:08:20 ◼   ► "Can I scan it and email it to you?"

02:08:23 ◼   ► And they'll say, "Yes."

02:08:24 ◼   ► And I'll just take a picture with my phone

02:08:26 ◼   ► and then crop out the table.

02:08:27 ◼   ► Just send them that.

02:08:30 ◼   ► And I've never once heard anything.

02:08:32 ◼   ► - Well, and there are also,

02:08:33 ◼   ► there are lots of apps that will do a fancier job of that.

02:08:36 ◼   ► Like they'll use, they'll still use the phone camera,

02:08:38 ◼   ► but they'll be able to like detect where the page is

02:08:40 ◼   ► and then like de-skew it so it's properly,

02:08:42 ◼   ► you know, lined up and everything.

02:08:44 ◼   ► - I don't even know.

02:08:45 ◼   ► - I know Smile makes one, I think it's PDF Scan Plus.

02:08:47 ◼   ► - Yeah, yeah, exactly.

02:08:49 ◼   ► - Yeah, they make one, there's a bunch of these

02:08:50 ◼   ► on the App Store, but I have theirs, I'm pretty sure.

02:08:52 ◼   ► I honestly never use it 'cause I have a ScanSnap,

02:08:56 ◼   ► which is awesome, but a lot of people use those apps

02:08:59 ◼   ► on the phone and they're fine.

02:09:00 ◼   ► And you know, for your scanning volume,

02:09:02 ◼   ► which sounds like it's very low, that's probably fine.

02:09:05 ◼   ► - It is extremely low, very, very low on the scanning volume.

02:09:10 ◼   ► - Anything else you wanna say about peace?

02:09:12 ◼   ► - No.

02:09:13 ◼   ► (laughing)

02:09:16 ◼   ► I'm glad it's over.

02:09:17 ◼   ► I mean, it really does seem like it's over now.

02:09:19 ◼   ► Like I really, you know, I'm still getting like the,

02:09:22 ◼   ► the various like inquiries from media people.

02:09:27 ◼   ► I got a good one earlier.

02:09:29 ◼   ► Let me, this is a guy on Twitter asked me earlier,

02:09:34 ◼   ► any chance you can join us for a webinar on ad blockers

02:09:37 ◼   ► for the ad industry this coming Tuesday.

02:09:40 ◼   ► I can DM you more details.

02:09:42 ◼   ► I can't imagine a tweet that was less well-crafted

02:09:49 ◼   ► to get my response than that.

02:09:52 ◼   ► Yeah, so I'm still getting a lot of these media requests

02:09:58 ◼   ► from people who want me to go speak at their webinars

02:10:01 ◼   ► to the ad industry about ads, but for the most part,

02:10:05 ◼   ► everything else has died down.

02:10:06 ◼   ► and it is, I'm just so relieved.

02:10:09 ◼   ► And so now I'm back to working on Overcast,

02:10:11 ◼   ► which is so much better.

02:10:13 ◼   ► Like as I said, it's probably not gonna make anywhere

02:10:16 ◼   ► near the amount of money that Peace did,

02:10:17 ◼   ► but I don't care because I'm so much happier working on it.

02:10:21 ◼   ► It's no contest.

02:10:23 ◼   ► - I thought that you really, it seemed on your show,

02:10:27 ◼   ► and this wasn't even talking to you,

02:10:29 ◼   ► but it just seemed listening to ATP

02:10:31 ◼   ► that it really hit you hard personally.

02:10:35 ◼   ► The thing that seemed to me to most upset you

02:10:38 ◼   ► was the idea that this thing that you built in two weeks,

02:10:43 ◼   ► and I think you're probably right.

02:10:44 ◼   ► I mean, maybe on and off you've been thinking

02:10:45 ◼   ► about it all summer, but a really, really low level

02:10:50 ◼   ► of effort relative to everything else

02:10:52 ◼   ► was going to significantly outgrowse

02:10:56 ◼   ► the app that you've been working on for years

02:11:02 ◼   ► and thinking about for even longer.

02:11:04 ◼   ► And that you want to keep working on for years to come and that that seemed to really get to you

02:11:09 ◼   ► Yeah, I mean and you know, like it is really it is impossible to

02:11:14 ◼   ► to

02:11:16 ◼   ► understate how little code there is in peace like

02:11:19 ◼   ► people who asked me like a bunch of people in a bunch of the angry responses were

02:11:24 ◼   ► along the lines of the only responsible thing for you to do is to open source it since you abandoned it and

02:11:31 ◼   ► First of all, I can't because it has ghostery data,

02:11:33 ◼   ► which I don't have the rights to,

02:11:34 ◼   ► but the actual application code

02:11:38 ◼   ► that is not just the database of sites is so tiny.

02:11:42 ◼   ► There's almost no code there

02:11:44 ◼   ► because Apple basically made

02:11:46 ◼   ► this entire content blocking framework

02:11:47 ◼   ► to be really efficiently designed to create ad blockers.

02:11:52 ◼   ► And so that's why I assume from the beginning,

02:11:55 ◼   ► I assumed that mine wouldn't get significant traction

02:11:58 ◼   ► because I assumed there'd be tons of them.

02:12:00 ◼   ► right on day one, and there were a handful,

02:12:04 ◼   ► but not nearly as many as I expected.

02:12:06 ◼   ► But yeah, but that did, you know,

02:12:08 ◼   ► the reality was that the iOS ad blocker business

02:12:12 ◼   ► is not a technical challenge at all.

02:12:16 ◼   ► It is, I mean, I suppose if you've never made an app before,

02:12:19 ◼   ► it's as challenging as making any other kind of app,

02:12:21 ◼   ► but if you are an experienced app developer,

02:12:25 ◼   ► you can crap out a content blocker in a week or less.

02:12:28 ◼   ► You can do it in a couple days.

02:12:29 ◼   ► I mean, it is so easy to do.

02:12:33 ◼   ► And it is therefore not intellectually stimulating,

02:12:36 ◼   ► it's not satisfying really beyond the first couple days,

02:12:41 ◼   ► then it's just grunt work and it's just keeping up

02:12:43 ◼   ► the database, which is really boring,

02:12:44 ◼   ► which is not programming,

02:12:46 ◼   ► and it's not intellectually valuable.

02:12:50 ◼   ► So it is not stimulating if you desire

02:12:53 ◼   ► that kind of intellectual satisfaction.

02:12:54 ◼   ► So, whereas Overcast is full of really satisfying,

02:12:59 ◼   ► complex technical problems that require my brain

02:13:05 ◼   ► to be really working at its best to solve properly.

02:13:08 ◼   ► And that is incredibly satisfying to me.

02:13:11 ◼   ► And I would much rather work on that.

02:13:16 ◼   ► - Do you have the number, do you know how many

02:13:17 ◼   ► ATP listeners listen to via Overcast?

02:13:21 ◼   ► I don't have a head, it's something like 60%.

02:13:24 ◼   ► It's in that ballpark.

02:13:27 ◼   ► - Yeah, I think it's very close to that for me,

02:13:29 ◼   ► 'cause I do get those numbers from SoundCloud,

02:13:32 ◼   ► where I host the audio.

02:13:35 ◼   ► Let's see how I, I always forget how to click around

02:13:40 ◼   ► and get it though.

02:13:42 ◼   ► Oh yeah, Overcast, number one.

02:13:43 ◼   ► Yeah, even more, and second place is

02:13:48 ◼   ► Apple Core Media iPhone, which I'm 99% sure

02:13:52 ◼   ► translates to the built-in podcast app.

02:13:55 ◼   ► - Yeah, it also includes anything with AV player,

02:13:58 ◼   ► so if you're playing a webpage, Embed,

02:14:02 ◼   ► or certain podcast apps actually report themselves as that,

02:14:07 ◼   ► just because they don't change it,

02:14:08 ◼   ► or they can't reach that part of the API

02:14:10 ◼   ► with the level they're playing at.

02:14:12 ◼   ► So some will be included in there.

02:14:14 ◼   ► - Yeah, for me it's a little, it's right around 50%,

02:14:17 ◼   ► So it's not quite 60%, but no surprise

02:14:20 ◼   ► that it's more like 60 for you, since you wrote the thing.

02:14:25 ◼   ► But it's-- - I'll just double check.

02:14:27 ◼   ► It's actually, I'm about 50.

02:14:29 ◼   ► - Yeah, that's right.

02:14:30 ◼   ► It's right around 50. - 49.92 on three episodes ago,

02:14:34 ◼   ► 'cause I figured that gives people enough time

02:14:35 ◼   ► to actually download it.

02:14:37 ◼   ► So yeah, I'm up there.

02:14:39 ◼   ► - Actually, let me change it to a month

02:14:43 ◼   ► and see if that changes anything.

02:14:46 ◼   ► Yeah, actually it's even more, actually if I look bigger,

02:14:50 ◼   ► it's actually more, yeah.

02:14:53 ◼   ► 'Cause I haven't had an episode in the last seven days.

02:14:55 ◼   ► So if you count the whole month,

02:14:57 ◼   ► which gets to all the people who listen right away,

02:14:59 ◼   ► and I think it under samples the people

02:15:03 ◼   ► of the last seven days because the biggest fans of the show

02:15:05 ◼   ► listen when they're new, and so in the last seven days,

02:15:07 ◼   ► there haven't been any.

02:15:08 ◼   ► So really, really overwhelmingly number one

02:15:11 ◼   ► for my listeners.

02:15:13 ◼   ► And if anybody out there has been curious about it,

02:15:14 ◼   ► I really do recommend it,

02:15:15 ◼   ► not just 'cause Marco's on the show today,

02:15:16 ◼   ► but it's my favorite app for listening to podcasts.

02:15:19 ◼   ► - I'm really good at promotion,

02:15:21 ◼   ► so here I am talking about the app

02:15:22 ◼   ► that I just pulled off the store for two hours.

02:15:25 ◼   ► And meanwhile, I'm gonna ship Overcast 2.0 pretty soon.

02:15:29 ◼   ► And I'm not gonna be right back on to talk about that

02:15:33 ◼   ► in like three weeks or whatever.

02:15:35 ◼   ► I'm really not good at this promotion.

02:15:36 ◼   ► - Yeah, you're not good at it at all.

02:15:38 ◼   ► The big new feature in Overcast 2.0 is the streaming engine,

02:15:42 ◼   ► which is in addition to just letting you listen

02:15:47 ◼   ► to stuff right away instead of download the whole episode,

02:15:51 ◼   ► it's really more of like a just play.

02:15:55 ◼   ► It's like a just play interface.

02:15:56 ◼   ► So whether you care about stream,

02:15:57 ◼   ► if you think you care about streaming podcasts or not,

02:16:00 ◼   ► if you've ever been frustrated

02:16:01 ◼   ► because you wanna just start playing something

02:16:03 ◼   ► but your phone's been asleep or whatever

02:16:05 ◼   ► and it didn't download in the background

02:16:06 ◼   ► or you just got the alert that the new episode

02:16:09 ◼   ► of Hello Internet is out

02:16:09 ◼   ► and you wanna listen to it right away,

02:16:11 ◼   ► It just means that you hit the play button and it'll just start playing.

02:16:15 ◼   ► So many people, when I was talking a year ago about how streaming was going to be a

02:16:20 ◼   ► big deal and I didn't even include it in 1.0 because I knew that not everybody would need

02:16:25 ◼   ► it, I heard from so many people who said, "Please don't work on that.

02:16:29 ◼   ► Please do other things because I don't care about streaming."

02:16:32 ◼   ► And granted, I heard from way more people who said, "I won't use this until it has streaming,"

02:16:37 ◼   ► which was the more common emotion by far,

02:16:41 ◼   ► but a lot of people just keep saying,

02:16:43 ◼   ► "I don't need it, I will never use it."

02:16:45 ◼   ► But the reality is, it is really nice to have

02:16:48 ◼   ► for those times when, you know, what you said,

02:16:50 ◼   ► an episode just came out or just came in,

02:16:52 ◼   ► you just got, you just synced it,

02:16:53 ◼   ► and you wanna start listening to it right now.

02:16:56 ◼   ► And podcasts can be, you know, 50, 100 megs,

02:16:59 ◼   ► and not every CDN is fast, and not every connection

02:17:01 ◼   ► that you might have is fast.

02:17:02 ◼   ► And so, a lot of times, you know,

02:17:04 ◼   ► if you have to wait for the whole podcast to download,

02:17:08 ◼   ► you know, it might take 10, 20 seconds

02:17:10 ◼   ► or it might take five or 10 minutes.

02:17:12 ◼   ► No matter what it takes, it feels like an eternity

02:17:14 ◼   ► as you're sitting there watching this stupid download thing,

02:17:16 ◼   ► 1%, 2%, and you're like, oh my God,

02:17:19 ◼   ► I just wanna listen to it now.

02:17:20 ◼   ► And so like streaming really makes everything

02:17:23 ◼   ► a little bit better.

02:17:24 ◼   ► And it enables a bunch of other little stuff.

02:17:26 ◼   ► Like it enables me to, although I haven't done this yet,

02:17:30 ◼   ► to put a play button on the notifications for new episodes

02:17:34 ◼   ► that you can just start playing them immediately.

02:17:36 ◼   ► Like stuff like that, just like there's so many new

02:17:38 ◼   ► little things that it makes possible

02:17:40 ◼   ► and so many old things that it makes better.

02:17:42 ◼   ► 'Cause right now with streaming now you can just,

02:17:44 ◼   ► as long as you are connected somehow,

02:17:46 ◼   ► you can tap on any episode in any list,

02:17:49 ◼   ► whether you have it or not, and it just starts playing.

02:17:51 ◼   ► - Yeah, and it's one of those things where, again,

02:17:54 ◼   ► the absolutist position, it just doesn't work

02:17:58 ◼   ► in software design, where if you wanna say,

02:17:59 ◼   ► nope, no settings whatsoever, the app,

02:18:02 ◼   ► I'm gonna make all the choices for the user

02:18:04 ◼   ► and do them right way.

02:18:05 ◼   ► Or you could say everything should be configurable

02:18:07 ◼   ► and the users should be able to configure everything.

02:18:09 ◼   ► Well, both of those extremes are absurd.

02:18:12 ◼   ► And if you think you're sticking to them,

02:18:14 ◼   ► you're fooling yourself.

02:18:15 ◼   ► The right way to think about it is,

02:18:16 ◼   ► you do have kind of have to pick which side

02:18:18 ◼   ► of the 50 yard line you're gonna be on though.

02:18:20 ◼   ► Are you gonna make this sort of app

02:18:22 ◼   ► where you're going to default to not offering options

02:18:26 ◼   ► and configurability and maybe, you know,

02:18:30 ◼   ► you'll wind up not having enough options

02:18:32 ◼   ► Or are you gonna default to saying yes to most things

02:18:35 ◼   ► and having options for things?

02:18:38 ◼   ► And you're gonna wind up with a complex number of settings.

02:18:42 ◼   ► And one way or the other,

02:18:44 ◼   ► you're gonna disappoint some users.

02:18:46 ◼   ► Clearly, you, Marco Arment, err on the side

02:18:52 ◼   ► of not offering too many options in the stuff that you build.

02:18:55 ◼   ► I mean, and peace was a canonical example of that.

02:18:59 ◼   ► But you have to, you've talked about this on ATP.

02:19:02 ◼   ► there have to be some settings for streaming

02:19:04 ◼   ► because it's different people have it around the world,

02:19:08 ◼   ► even maybe even within the country,

02:19:10 ◼   ► even just in the United States,

02:19:12 ◼   ► have incredibly different situations with,

02:19:15 ◼   ► and tolerance levels for data charges, right?

02:19:19 ◼   ► There's people who are living in countries

02:19:21 ◼   ► where their online data is still measured in megabytes,

02:19:26 ◼   ► not gigabytes.

02:19:30 ◼   ► or people who are traveling internationally

02:19:32 ◼   ► and are on an international data plan

02:19:35 ◼   ► and you're measured in megabytes, not gigabytes.

02:19:38 ◼   ► If you're on a 25 megabyte data plan,

02:19:41 ◼   ► you cannot download an episode of the talk show

02:19:43 ◼   ► over cellular unless you wanna pay over its charges.

02:19:48 ◼   ► But then there's plenty of other people

02:19:49 ◼   ► who have unlimited data or virtually unlimited data

02:19:53 ◼   ► with 15 or 20 gigabytes a month

02:19:55 ◼   ► and 150 megabyte podcast is no big deal

02:19:58 ◼   ► and they wanna download it there.

02:19:59 ◼   ► So there have to be settings.

02:20:01 ◼   ► - I mean, the funny thing is,

02:20:02 ◼   ► like going back to our earlier conversation,

02:20:05 ◼   ► I really sweat a lot of the details around this stuff

02:20:07 ◼   ► to try to minimize data transfer.

02:20:09 ◼   ► Meanwhile, you view a couple of web pages on a big site,

02:20:13 ◼   ► and that's as much as a podcast episode.

02:20:16 ◼   ► - It is, it's,

02:20:18 ◼   ► some of the, the fact that people

02:20:20 ◼   ► are measuring these things now,

02:20:21 ◼   ► I've always known that things are big,

02:20:23 ◼   ► and that some sites are obviously serving too much data,

02:20:26 ◼   ► or a ridiculous amount compared to the,

02:20:29 ◼   ► what, you know, something, if it's an article

02:20:31 ◼   ► I just wanna read, it should not be measured in megabytes.

02:20:34 ◼   ► - Right.

02:20:35 ◼   ► - But now that people are actually measuring it

02:20:36 ◼   ► while they test these content blockers,

02:20:38 ◼   ► it is like, holy crap, no wonder when I was in Ireland

02:20:42 ◼   ► for OOL that I mowed through my 100 megabyte data plan.

02:20:46 ◼   ► While I thought I was being, you know,

02:20:51 ◼   ► conservative with how much I used my phone,

02:20:54 ◼   ► I thought that, you know, hey, I'll just read

02:20:57 ◼   ► a couple articles on Techmeme and see

02:20:59 ◼   ► if there's anything new going on. Well, no wonder I ate through 100 megabytes. It's like

02:21:02 ◼   ► one page on the verge load, seven megabytes. Right? Yeah. Like you see all these, all these

02:21:06 ◼   ► net reports now, like pages, seven megs, nine megs, 30 megs on the Boston.com was that is

02:21:11 ◼   ► like some create. And it's like a podcast episode is like 30 to 50 megs usually. These

02:21:17 ◼   ► are not like, like that's, that's eight, 10 web pages. Maybe like it's not, that's really

02:21:23 ◼   ► scary. That's really scary and really sad. But anyway, yeah. So with streaming, I, yeah,

02:21:27 ◼   ► I've done a lot.

02:21:28 ◼   ► I've actually offered, I'm offering very few options

02:21:31 ◼   ► on 2.0, and we'll see how that plays out.

02:21:33 ◼   ► You know, you're right, you can't,

02:21:35 ◼   ► the absolute positions never work.

02:21:37 ◼   ► There's always gonna be realities

02:21:40 ◼   ► and also market pressures that set in.

02:21:42 ◼   ► So I'm trying to have as few settings as possible

02:21:45 ◼   ► to still make it good.

02:21:47 ◼   ► But of course, everyone's trying that,

02:21:48 ◼   ► and everyone, again, draws that line in different places.

02:21:51 ◼   ► - Yeah, I think the biggest thing

02:21:52 ◼   ► is to try to avoid surprise.

02:21:54 ◼   ► - Right.

02:21:56 ◼   ► - Yeah, like my theory, like right now,

02:21:57 ◼   ► the way it works right now,

02:21:59 ◼   ► it's probably the way it's gonna ship,

02:22:00 ◼   ► is if you choose to stream something,

02:22:03 ◼   ► it will always allow it to use cellular in that case.

02:22:07 ◼   ► And the rationale there is that,

02:22:10 ◼   ► well, that's how everything else works.

02:22:11 ◼   ► You know, if you load a webpage,

02:22:13 ◼   ► it doesn't ask, it doesn't say waiting for wifi.

02:22:16 ◼   ► You know, it just, if you click on a link

02:22:18 ◼   ► to load a webpage, it just loads it

02:22:20 ◼   ► via whatever connection it has available.

02:22:21 ◼   ► And if you want to restrict apps to not use cellular,

02:22:24 ◼   ► So you can do that globally in settings.

02:22:26 ◼   ► You can say per app, you can go to Overcast

02:22:28 ◼   ► in the system settings app, and you can say,

02:22:30 ◼   ► just never allow this app to use any cellular data.

02:22:32 ◼   ► Like, that's a switch right there.

02:22:33 ◼   ► You can do it.

02:22:33 ◼   ► And a lot of people do.

02:22:35 ◼   ► And so all I have to do is I don't

02:22:37 ◼   ► have to cover the case of people who

02:22:39 ◼   ► want the app to use no cell data,

02:22:41 ◼   ► because the system covers that.

02:22:43 ◼   ► I have to cover the case of people

02:22:45 ◼   ► who want to use it sometimes or want to use it always.

02:22:51 ◼   ► And so the way everything else works--

02:22:53 ◼   ► web pages, more importantly stuff like YouTube.

02:22:56 ◼   ► Like if you, you know, YouTube is obviously massive.

02:23:00 ◼   ► That is the entire internet to people like your son

02:23:03 ◼   ► and lots of other people in the world.

02:23:04 ◼   ► Like that's a big deal.

02:23:06 ◼   ► You know, YouTube, if you are on cellular data

02:23:10 ◼   ► and you launch a YouTube thing

02:23:12 ◼   ► and go view a YouTube video, it just plays it.

02:23:15 ◼   ► It streams it and it plays it over cell data and it's fine.

02:23:18 ◼   ► If you go play a song these days,

02:23:20 ◼   ► you're probably playing it off cell data.

02:23:22 ◼   ► you know, most of that's how most people are listening to songs.

02:23:24 ◼   ► Like, so the idea of like having to like prompt the user or make a lot of granular settings

02:23:30 ◼   ► for when to use cell data, I think is outdated.

02:23:33 ◼   ► And so now I think I can get away with the current options that I have, which is literally,

02:23:40 ◼   ► it just, it always allows cell data on streaming because you initiated that.

02:23:43 ◼   ► Like you, the user said, play this now.

02:23:45 ◼   ► And so in my opinion, then you don't have to ask, are you sure you want to play it

02:23:50 ◼   ► over cell data because you're currently on the cell network?

02:23:52 ◼   ► No, these days, what year is this?

02:23:53 ◼   ► You play it now.

02:23:55 ◼   ► And then the only option I have is

02:23:57 ◼   ► whether automatic background downloads should use cellular.

02:24:03 ◼   ► And it's default to off.

02:24:04 ◼   ► So the automatic background downloads

02:24:06 ◼   ► will default to Wi-Fi only.

02:24:08 ◼   ► Because in that case, it's like, well, you didn't initiate this.

02:24:11 ◼   ► This came in outside of your control.

02:24:13 ◼   ► It could have come in the middle of the night

02:24:15 ◼   ► when you were asleep.

02:24:16 ◼   ► And your iPad downloaded an entire episode of Mad Men

02:24:18 ◼   ► and burned through your whole Verizon cap.

02:24:20 ◼   ► That could have happened.

02:24:21 ◼   ► So, you know, that is a preference to me.

02:24:25 ◼   ► That is like, okay, do you have so much data

02:24:28 ◼   ► that you always want the app to use

02:24:31 ◼   ► as much of it as it needs to,

02:24:33 ◼   ► or do you want to basically use it on demand?

02:24:36 ◼   ► - Yeah, that seems about right.

02:24:37 ◼   ► That seems right.

02:24:38 ◼   ► Let the automatic stuff stay on Wi-Fi

02:24:40 ◼   ► and let the user-initiated stuff play.

02:24:43 ◼   ► And however, you know, you're never gonna win,

02:24:45 ◼   ► somebody's gonna complain,

02:24:47 ◼   ► but I think in general,

02:24:49 ◼   ► it's actually, your logic is completely correct,

02:24:53 ◼   ► that if the user hits play

02:24:54 ◼   ► and they have a working network connection, they mean play.

02:24:57 ◼   ► - Right, because that's how, you know,

02:24:59 ◼   ► podcast apps historically have not worked that way always,

02:25:02 ◼   ► like they've offered more granular control,

02:25:04 ◼   ► but I'm not, see, I'm not looking at what other podcast apps

02:25:06 ◼   ► are doing to solve this problem.

02:25:08 ◼   ► I'm looking at what other apps are doing, not podcasts,

02:25:10 ◼   ► like just what people expect based on the reality

02:25:14 ◼   ► of other apps that exist in the universe today.

02:25:16 ◼   ► And what that is these days is a lot of streaming media.

02:25:19 ◼   ► And it just uses cellular when it needs to

02:25:21 ◼   ► and it doesn't ask you.

02:25:22 ◼   ► - Yeah, I think part of it too is that

02:25:24 ◼   ► things have changed so quickly in so few years

02:25:26 ◼   ► and that streaming in general has just become,

02:25:28 ◼   ► it's a huge phenomenon.

02:25:31 ◼   ► But podcasting started back, I mean the name even says,

02:25:35 ◼   ► you know, it's the iPod, you know, that's the podcasting,

02:25:39 ◼   ► from a time when you downloaded stuff first

02:25:42 ◼   ► and then synced it over to your iPod and USB

02:25:45 ◼   ► and that it was a big deal.

02:25:46 ◼   ► and podcast episodes were things you had to wait for

02:25:50 ◼   ► while they downloaded, 'cause they were big.

02:25:52 ◼   ► Whereas, you know, they're not that big anymore,

02:25:55 ◼   ► and most people, an awful lot of people

02:25:58 ◼   ► have cellular network connections that handle it easily.

02:26:01 ◼   ► 'Cause they can handle video, if they can handle video,

02:26:02 ◼   ► you can handle audio easily.

02:26:04 ◼   ► - Exactly, you know, so, and there was,

02:26:06 ◼   ► there's also, like, there's other implementation details

02:26:08 ◼   ► that were tricky problems.

02:26:09 ◼   ► Like, one of them is, if you're on cellular,

02:26:12 ◼   ► how much should the streamer read ahead of the file?

02:26:17 ◼   ► Like, should it just keep downloading

02:26:18 ◼   ► until it has the whole thing?

02:26:20 ◼   ► Or should it only buffer ahead

02:26:22 ◼   ► like five minutes worth at a time, you know, and so on?

02:26:25 ◼   ► And the decision I came to on that is

02:26:28 ◼   ► it should just download as much as it can

02:26:30 ◼   ► whenever it feels like it.

02:26:31 ◼   ► So if you start an episode of playing over cellular,

02:26:35 ◼   ► you know, in streaming,

02:26:37 ◼   ► it will download as much as it can

02:26:39 ◼   ► until the connection drops or until it finishes the file.

02:26:42 ◼   ► that's it because any other solution that I thought of and

02:26:45 ◼   ► tried would fail in other ways like it would it would be

02:26:49 ◼   ► inconvenient or annoying or it wouldn't be what I wanted in

02:26:51 ◼   ► other situations and the fact is an entire podcast episode.

02:26:55 ◼   ► You know most people who listen to podcasts aren't listening to

02:26:58 ◼   ► shows like this that are two hours long. Most people are

02:27:01 ◼   ► listening to stuff like you know public radio shows that

02:27:04 ◼   ► are maybe twenty thirty minutes, and so those are like

02:27:08 ◼   ► fifteen megs twenty megs like they they they were really

02:27:11 ◼   ► small files and again that's like two verge articles so so

02:27:15 ◼   ► it's no big deal to buffer ahead whereas it is a big deal

02:27:18 ◼   ► if somebody is driving on a long highway trip and they're

02:27:21 ◼   ► counting on streaming to play their their podcast for them

02:27:24 ◼   ► and they lose reception for a few minutes because they're in

02:27:26 ◼   ► the middle of the mountains and the show that they were

02:27:29 ◼   ► downloading just drops because it didn't buffer ahead enough

02:27:31 ◼   ► and it could have it had the connection back there. It could

02:27:33 ◼   ► have it could have downloaded the whole show had plenty of

02:27:35 ◼   ► time to download it and then just didn't you know so there's

02:27:38 ◼   ► situations like that or or you know more commonly like if

02:27:41 ◼   ► if you're on a metro system that's underground

02:27:42 ◼   ► and stuff like that.

02:27:43 ◼   ► So it was just better, again, another decision that

02:27:48 ◼   ► if I was making that decision five years ago,

02:27:50 ◼   ► 10 years ago, I would have probably made it differently.

02:27:52 ◼   ► But now, this is the era where things stream

02:27:56 ◼   ► and it's not a big deal.

02:27:58 ◼   ► And if you need to really restrict the amount of data

02:28:01 ◼   ► that you use, you have to consciously download media

02:28:05 ◼   ► for offline use and then like, you know,

02:28:07 ◼   ► and avoid actively streaming things

02:28:09 ◼   ► or go into the system settings app

02:28:11 ◼   ► and turn off cellular for all these apps.

02:28:14 ◼   ► - I think you're on the right track.

02:28:15 ◼   ► I think it's gonna be a big hit.

02:28:17 ◼   ► Let me take one last break here

02:28:18 ◼   ► and hit the money button once again

02:28:20 ◼   ► and thank our fourth and final sponsor,

02:28:22 ◼   ► long time friends of the show,

02:28:24 ◼   ► long time friends of ATP as well, Igloo.

02:28:28 ◼   ► - Oh yeah.

02:28:29 ◼   ► - Igloosoftware.com/thetalkshow or slash,

02:28:34 ◼   ► what do you know what your code is offhand?

02:28:36 ◼   ► - I believe that one's just ATP.

02:28:37 ◼   ► ATP, you could probably figure it out.

02:28:40 ◼   ► Igloo is the intranet, intranet that you'll actually like.

02:28:45 ◼   ► I love that slogan.

02:28:48 ◼   ► It lets you share news, organize your files,

02:28:50 ◼   ► coordinate calendars, manage projects,

02:28:52 ◼   ► set up a little microblog, think of that

02:28:55 ◼   ► as like a little internal, like a private Twitter.

02:28:57 ◼   ► Imagine if you had like a little Twitter for your team

02:28:59 ◼   ► that you could use just for internal stuff

02:29:02 ◼   ► that can't go public, can't be shared publicly.

02:29:06 ◼   ► Igloo has that sort of feature built right in.

02:29:08 ◼   ► Their latest upgrade, they call it Viking,

02:29:10 ◼   ► I guess it's like a code name.

02:29:12 ◼   ► The big push they had this summer for Viking

02:29:15 ◼   ► was all around documents and how you and your team

02:29:18 ◼   ► interact with them, gather feedback, make changes.

02:29:21 ◼   ► In a lot of businesses, good old fashioned documents,

02:29:24 ◼   ► real files that you have to share with each other,

02:29:27 ◼   ► not just things that live online as URLs, but real files.

02:29:30 ◼   ► Still a big part of the business,

02:29:32 ◼   ► big part of the real world.

02:29:33 ◼   ► So they've really, really upped their game

02:29:35 ◼   ► on that sort of stuff.

02:29:36 ◼   ► And they've added the equivalent of read receipts and email.

02:29:41 ◼   ► So you know when somebody's seen it.

02:29:42 ◼   ► Now it doesn't go on by default.

02:29:43 ◼   ► It's just like a read receipt and email.

02:29:45 ◼   ► Don't ask for it unless you need it.

02:29:46 ◼   ► But you turn it on and if it's an important thing,

02:29:48 ◼   ► some kind of thing that you have to get sign offs on,

02:29:51 ◼   ► put that on, share it, then you can see

02:29:53 ◼   ► that everybody who needs to see it has seen it.

02:29:56 ◼   ► Really, really important for certain legal agreements

02:29:59 ◼   ► and in certain cases.

02:30:00 ◼   ► If you don't need it, you don't have to worry about it.

02:30:02 ◼   ► But if you do need it, Igloo can be part of your game now

02:30:07 ◼   ► when it couldn't before, big, big part of their push.

02:30:10 ◼   ► If your company has a legacy internet

02:30:13 ◼   ► that looks like it was built in the '90s,

02:30:16 ◼   ► that's because it probably was.

02:30:18 ◼   ► It's very, very true.

02:30:20 ◼   ► You should give Igloo a try.

02:30:22 ◼   ► Here's the thing that's the most amazing about Igloo.

02:30:24 ◼   ► I keep waiting for this to end and it hasn't ended,

02:30:27 ◼   ► is if for up to 10 users, you can use Igloo for free.

02:30:31 ◼   ► You just use it.

02:30:32 ◼   ► So if you're on a really small team,

02:30:33 ◼   ► or if you have a really small company

02:30:34 ◼   ► that's under 10 employees, Igloo is just free.

02:30:37 ◼   ► It's free not for a month, it's just free.

02:30:39 ◼   ► If you have more than 10 people,

02:30:42 ◼   ► you can try it out right now for free

02:30:45 ◼   ► at igloosoftware.com/thetalkshow.

02:30:47 ◼   ► Try it out for free with up to 10 of your colleagues,

02:30:50 ◼   ► just to see that it works, get it set up,

02:30:52 ◼   ► configure it the way you want it to work, test it out,

02:30:56 ◼   ► and until you're satisfied with it,

02:30:58 ◼   ► you don't have to pay for anything.

02:30:58 ◼   ► And then when you are satisfied,

02:31:00 ◼   ► you go and they have very, very low prices for per user over 10.

02:31:05 ◼   ► But that's the way they work.

02:31:06 ◼   ► Free for up to 10.

02:31:08 ◼   ► Over 10, you pay a very, very reasonable, very competitive

02:31:12 ◼   ► number of dollars per user.

02:31:15 ◼   ► So go check them out.

02:31:16 ◼   ► Longtime friends of the show.

02:31:18 ◼   ► People keep writing to me.

02:31:19 ◼   ► I get a lot of email from people saying--

02:31:21 ◼   ► they signed up for Igloo-- very, very happy with it.

02:31:23 ◼   ► Good software.

02:31:24 ◼   ► Those guys know how to spend their ad money.

02:31:28 ◼   ► I know they started, when they started years ago,

02:31:30 ◼   ► they got Sandwich to make videos for them.

02:31:33 ◼   ► - Yeah, they were really, they've been progressive

02:31:35 ◼   ► right from the start.

02:31:36 ◼   ► - Yeah, they did like TV commercials with Sandwich.

02:31:41 ◼   ► Good stuff.

02:31:41 ◼   ► We don't have much time.

02:31:43 ◼   ► We've been going on forever.

02:31:44 ◼   ► We always go long.

02:31:45 ◼   ► We haven't gone on too terribly long,

02:31:46 ◼   ► but we don't have a lot of time left.

02:31:48 ◼   ► I guess we can just briefly--

02:31:50 ◼   ► - It's been like two and a half hours.

02:31:52 ◼   ► - Briefly talk about the new iPhone,

02:31:57 ◼   ► now you've got one yeah we got two in the house now yeah so what did you guys

02:32:03 ◼   ► get success she got gold I got black you know usual and no no pluses no and we

02:32:11 ◼   ► went 16 gigs for you I think you guys have been more more critical of the 16

02:32:20 ◼   ► gig than then I have your your you are more convinced that it's an upsell

02:32:25 ◼   ► product market, or would you call it marketing? I don't know. It's not that they want to make

02:32:31 ◼   ► higher margins on the 16 gigabyte phones, it's that they want to make higher margins

02:32:36 ◼   ► because there's enough people out there who would, if the bottom line was 32 instead of

02:32:42 ◼   ► 16, they would buy that 32. But they know that 16 isn't enough, so they just bite the

02:32:48 ◼   ► bullet and buy 64. And that's an entire $100, extra $100 in revenue, and probably close

02:32:54 ◼   ► to $100 in margin.

02:32:58 ◼   ► - Correct, I mean, you can look at something as,

02:33:00 ◼   ► well, there's lots of justifications for this.

02:33:04 ◼   ► You can look at it, there's reasons,

02:33:06 ◼   ► like when Phil Schiller was on here

02:33:08 ◼   ► and he explained a lot of justifications

02:33:10 ◼   ► for why this works.

02:33:12 ◼   ► There's also, I heard from a lot of people,

02:33:13 ◼   ► when we were talking about this,

02:33:14 ◼   ► I heard from people who were saying,

02:33:15 ◼   ► well, we buy these for business,

02:33:18 ◼   ► we buy thousands of these for our employees or whatever,

02:33:20 ◼   ► and we don't need them to have more space,

02:33:23 ◼   ► which I think is a terrible argument.

02:33:25 ◼   ► And you can apply that same thing,

02:33:26 ◼   ► well, do they need cameras?

02:33:28 ◼   ► Do they need a headphone jack?

02:33:29 ◼   ► Like, you know, you can apply that to lots of things.

02:33:33 ◼   ► So there's a lot of bad justifications for it,

02:33:36 ◼   ► but I think separating justifications

02:33:39 ◼   ► from reasons is important.

02:33:41 ◼   ► And I think the main reason for it is, you're right,

02:33:44 ◼   ► it is not necessarily to make the extra couple of dollars

02:33:48 ◼   ► of margin on the 16 gig model.

02:33:50 ◼   ► it's that they're selling so many more of the 64s

02:33:53 ◼   ► that it is most likely having a significant boost

02:33:57 ◼   ► on the average selling price.

02:33:58 ◼   ► And when you're talking about the most profitable product

02:34:02 ◼   ► of the most profitable company,

02:34:04 ◼   ► like a significant boost to the average selling price

02:34:08 ◼   ► of their best-selling product is massively important.

02:34:12 ◼   ► Like that is a big deal to them.

02:34:14 ◼   ► And they don't always do what's 100% best for the customer.

02:34:17 ◼   ► It's always a balancing act.

02:34:18 ◼   ► know, it's, it's, you know, they, they, they will, they're happy to charge $45 for,

02:34:25 ◼   ► you know, a leather case that they could sell for a lot less, you know, stuff like that.

02:34:29 ◼   ► Like, you know, they, they're not totally a charity here, like they're doing stuff

02:34:33 ◼   ► as a balance between satisfaction and profit and I think this is one of those things where,

02:34:37 ◼   ► in my opinion, they've chosen wrong. I think they have not balanced this correctly in this

02:34:41 ◼   ► case, that I think the long-term costs to satisfaction and to the load it places on

02:34:51 ◼   ► support on the Genius Bar, the problems people face with their full phones and trying to

02:34:58 ◼   ► manage storage themselves, you know, I think all these things are a poor balance of utility

02:35:04 ◼   ► versus profit. And I would say the same thing about other things like the iCloud storage

02:35:12 ◼   ► tier pricing. It just got better but it's still not great. There's problems. You can

02:35:19 ◼   ► point to all sorts of things like this with Apple and most of the stuff they do is a pretty

02:35:23 ◼   ► good value. But there's these little edges like this where you can just kind of tell,

02:35:28 ◼   ► "Oh yeah, they just did this because this would be a massive difference in profit."

02:35:33 ◼   ► Yeah, and I, it's weird, I can't help it. I think it has to change next year.

02:35:39 ◼   ► Although, who knows? You know what I mean? Like, I keep thinking, well, next year when I go to the

02:35:43 ◼   ► 7, I'll have to up the minimum to the 32. And the OS isn't going to get bigger, so it'll just mean

02:35:49 ◼   ► that there's a lot more free space for everybody. And then I think to myself, I don't know if I'd

02:35:55 ◼   ► want to bet on that. Because maybe, you know, they've had, the thing that I keep thinking about

02:36:01 ◼   ► is if they did it again going from the 6 to the 6s with the exact same split.

02:36:05 ◼   ► And they changed so much other stuff.

02:36:07 ◼   ► They changed the actual aluminum alloy they make the things out of.

02:36:11 ◼   ► So it's not like they're afraid to change stuff in the Ss.

02:36:14 ◼   ► It also seems like they changed the flash.

02:36:16 ◼   ► Everyone's saying it's much faster.

02:36:17 ◼   ► Yeah.

02:36:18 ◼   ► And whether that's because it's the component or it's at least the--

02:36:24 ◼   ► like, was it Ars Technica?

02:36:27 ◼   ► I think that had the specs and wrote some code.

02:36:29 ◼   ► It's the storage controller is new and is now more like,

02:36:34 ◼   ► it's effectively like a MacBook storage controller.

02:36:40 ◼   ► So it's a serious upgrade.

02:36:42 ◼   ► It is in addition to like the CPU and GPU benchmarks

02:36:45 ◼   ► being equivalent to the MacBook One,

02:36:48 ◼   ► it really seems like they've upped their storage performance

02:36:53 ◼   ► and the way they treat storage to laptop,

02:36:57 ◼   ► MacBook quality engineering,

02:36:59 ◼   ► which is, again, it's a crazy big change.

02:37:01 ◼   ► This whole notion that the S1s are just minor revisions,

02:37:04 ◼   ► it's really, really crazy.

02:37:06 ◼   ► I think if anything in my review,

02:37:09 ◼   ► I think I undersold this new theory I have,

02:37:13 ◼   ► which is that it takes Johnny Ive's team two years,

02:37:16 ◼   ► I think I've got this boiled down to a good nut,

02:37:18 ◼   ► that it takes them two years to come up with it,

02:37:20 ◼   ► what they think is a superior design,

02:37:23 ◼   ► as in, this is what it looks like,

02:37:26 ◼   ► this is the basic gist of the,

02:37:28 ◼   ► it's gonna have these size screens

02:37:30 ◼   ► with this pixel resolution,

02:37:32 ◼   ► and there's gonna be a button down here

02:37:34 ◼   ► that'll be a fingerprint sensor.

02:37:39 ◼   ► These are the buttons, these are the sizes.

02:37:42 ◼   ► And then the engineering teams have to decide,

02:37:46 ◼   ► well, how do we make this?

02:37:47 ◼   ► And because it takes two years

02:37:48 ◼   ► for these new designs to come out,

02:37:50 ◼   ► and because two years is a good pace for them

02:37:53 ◼   ► for new designs, for product marketing reasons anyway,

02:37:57 ◼   ► it means that the engineering teams get two cracks at it.

02:37:59 ◼   ► They get the first crack, which is how can we make this

02:38:02 ◼   ► to hit this ship date?

02:38:05 ◼   ► And then they get a second, an entire year after that

02:38:10 ◼   ► to okay, how can we make that design even better?

02:38:14 ◼   ► And in terms of, they rethink everything.

02:38:17 ◼   ► Every single thing you touch on this iPhone

02:38:18 ◼   ► is a different material than last year's.

02:38:21 ◼   ► I mean, maybe the rubber gaskets that cover the antennas

02:38:24 ◼   ► are the same material, but it's a new aluminum

02:38:27 ◼   ► and it's a new glass.

02:38:29 ◼   ► So if they wanted to change the minimum to 32,

02:38:31 ◼   ► they could have done it.

02:38:33 ◼   ► And I just keep thinking about the fact

02:38:34 ◼   ► that if the customer satisfaction downsides

02:38:38 ◼   ► to the 16 gig minimum were as significant enough

02:38:43 ◼   ► to worry them, they would have changed it.

02:38:45 ◼   ► That they could have seen those numbers last year,

02:38:49 ◼   ► early on, and known that we've got, you know,

02:38:52 ◼   ► That's a thing that I think that they could have changed,

02:38:55 ◼   ► say, between last December and this September.

02:38:59 ◼   ► And I think a lot of it is locked down a year in advance,

02:39:01 ◼   ► but they could have changed the minimum.

02:39:04 ◼   ► - I do worry a little bit.

02:39:05 ◼   ► You know, we've seen, I think in the Tim Cook era of Apple,

02:39:10 ◼   ► I think it's safe to say,

02:39:11 ◼   ► based on our observations from the outside

02:39:13 ◼   ► and some other statements,

02:39:14 ◼   ► I think it's probably safe to assume

02:39:16 ◼   ► that they are more data-driven than they used to be.

02:39:19 ◼   ► Like with Steve, it was very much still

02:39:22 ◼   ► based on Steve's intuitions to a lot of degree, right?

02:39:25 ◼   ► And Tim is very much, is much more data driven

02:39:28 ◼   ► and so that's showing in the rest of the company.

02:39:30 ◼   ► And I worry, one of the things that came up

02:39:33 ◼   ► from various Apple people that I spoke with

02:39:37 ◼   ► or that I heard from, one of the things that came up

02:39:39 ◼   ► during the functional high ground thing is that

02:39:42 ◼   ► about half of Apple was like, oh my god,

02:39:46 ◼   ► thank you for finally saying this.

02:39:48 ◼   ► I've been trying to convince higher ups for years

02:39:49 ◼   ► that we need to slow down and fix things.

02:39:51 ◼   ► And the other part I heard was that

02:39:53 ◼   ► a lot of this was catching higher ups by surprise.

02:39:58 ◼   ► - Yeah.

02:39:59 ◼   ► - That they thought they were doing better

02:40:01 ◼   ► than what I thought and what a lot of other people thought.

02:40:03 ◼   ► And this is very much a metrics-driven company now.

02:40:07 ◼   ► - I would go even further than that.

02:40:09 ◼   ► And what I heard wasn't just that that side of the company

02:40:13 ◼   ► thought they were doing better than what you and others,

02:40:16 ◼   ► and the, "Yeah, I hear you, that's right."

02:40:19 ◼   ► They honestly and truly believed,

02:40:22 ◼   ► believed and maybe still continue to believe,

02:40:24 ◼   ► that they're doing better on software quality

02:40:26 ◼   ► than ever before in the company's history.

02:40:28 ◼   ► Not just that they were doing okay,

02:40:30 ◼   ► that they were doing better than ever.

02:40:32 ◼   ► - Right, and so my concern is twofold.

02:40:36 ◼   ► First of all, the fact that there's a massive

02:40:39 ◼   ► disconnect of opinion there,

02:40:41 ◼   ► regardless of which side is right,

02:40:42 ◼   ► that shows a problem somewhere on the line,

02:40:44 ◼   ► that that should be considered.

02:40:45 ◼   ► but my main concern is that we can see definitely

02:40:50 ◼   ► that they are way more metrics-driven

02:40:52 ◼   ► and numbers-driven than they have been before.

02:40:55 ◼   ► That is the new culture of Apple in the Tim Cook era.

02:40:58 ◼   ► And the Tim Cook era has brought a lot of positives,

02:41:03 ◼   ► and this is one that I think is certainly positive

02:41:06 ◼   ► in some areas, but it also has risks

02:41:09 ◼   ► that they have to look out for,

02:41:10 ◼   ► and I'm not sure they found the right balance yet.

02:41:12 ◼   ► One of the biggest risks is you gotta make sure

02:41:14 ◼   ► measuring the right numbers, you know, and, you know,

02:41:17 ◼   ► whatever metrics you are collecting,

02:41:20 ◼   ► is that the whole picture?

02:41:21 ◼   ► And also, whatever metrics you're collecting will,

02:41:24 ◼   ► first of all, they will be gamed by internal people

02:41:27 ◼   ► within the company, like internal departments

02:41:29 ◼   ► will gain the metrics because they have to,

02:41:30 ◼   ► because that's the pressure that is put on them,

02:41:32 ◼   ► and when they have to start making decisions

02:41:34 ◼   ► about difficult things to cut or to put off or to whatever,

02:41:37 ◼   ► you know, they know what metrics they're judged on,

02:41:40 ◼   ► and so people will gain metrics.

02:41:42 ◼   ► - It's the way that, you know,

02:41:44 ◼   ► And I know you're not a big sports fan,

02:41:45 ◼   ► but it's the reason that every single team sport

02:41:49 ◼   ► with a ball has what seems to be from an outsider

02:41:52 ◼   ► a complex set of rules.

02:41:54 ◼   ► The more you learn about baseball,

02:41:56 ◼   ► the more you think these rules are crazy.

02:41:57 ◼   ► But it's all about the fact that if the game is about

02:42:01 ◼   ► how many people cross home plate and touch home plate,

02:42:04 ◼   ► that if these rules weren't in place,

02:42:06 ◼   ► people, teams would do whatever they could

02:42:08 ◼   ► within the rules that are in place to game the game.

02:42:13 ◼   ► - Right.

02:42:13 ◼   ► gets gamed. You're exactly right. And that ties into the advertising discussion we had

02:42:19 ◼   ► four hours ago. Right. So I do worry that if Apple is putting all this emphasis internally on metrics,

02:42:27 ◼   ► I wonder what they're missing. And because we've seen already, you know, with the high ground thing,

02:42:33 ◼   ► we've seen that there are things they're missing and that they need to be shown that sometimes from

02:42:37 ◼   ► the outside. And part of the reason why I complain so much about certain things Apple does is because

02:42:42 ◼   ► Because I know that outside voices like ours

02:42:45 ◼   ► can affect things internally.

02:42:47 ◼   ► Usually whatever we are arguing about outside,

02:42:50 ◼   ► somebody inside is arguing about too.

02:42:52 ◼   ► And if there's outside support for one viewpoint

02:42:54 ◼   ► or the other, we can be giving ammunition

02:42:56 ◼   ► to the side that we want to win the fight.

02:42:58 ◼   ► - Yeah, I think that the whole Discovery D thing

02:43:00 ◼   ► was a perfect example of the type of thing

02:43:05 ◼   ► that slipped through their metrics.

02:43:07 ◼   ► I mean, one of the things I know that they specifically

02:43:09 ◼   ► were thinking about were crash reports.

02:43:11 ◼   ► and that there's this whole opt-in system

02:43:13 ◼   ► that Apple, I think, is very, very upfront about.

02:43:16 ◼   ► And in fact, there may even be too upfront about it

02:43:18 ◼   ► because when you upgrade your OS on systems,

02:43:21 ◼   ► you have to always re-opt into these things.

02:43:23 ◼   ► They might even ask, they might even err on the side

02:43:26 ◼   ► of asking too many times, you know,

02:43:27 ◼   ► are you sure you wanna let us have location services

02:43:30 ◼   ► enabled on this device?

02:43:31 ◼   ► Even if you've said it already,

02:43:32 ◼   ► you've just upgraded to a major new version of the OS,

02:43:34 ◼   ► they're gonna ask you again.

02:43:35 ◼   ► So they know that most of, an overwhelming majority

02:43:40 ◼   ► of users on the Mac, or Mac and iOS,

02:43:44 ◼   ► opt into the will you send us the crash reports

02:43:47 ◼   ► and stuff like that for helping us make things better.

02:43:50 ◼   ► And that's one of the things that they've measured

02:43:53 ◼   ► and one of the things that they know has gone way down

02:43:57 ◼   ► in recent years is apps crashing.

02:43:59 ◼   ► Anecdotally, that feels true to me as well,

02:44:03 ◼   ► that on my Mac, fewer and fewer apps crash

02:44:06 ◼   ► in terms of just disappearing and getting the,

02:44:10 ◼   ► And especially if I--

02:44:12 ◼   ► again, I'm not measuring statistics.

02:44:14 ◼   ► I'm thinking about it just in my mind.

02:44:16 ◼   ► Almost all the crashes I see nowadays on my Mac

02:44:18 ◼   ► are from beta software that I'm testing

02:44:20 ◼   ► and that I expect to crash.

02:44:23 ◼   ► It feels to me like apps crash less, especially Apple's apps.

02:44:27 ◼   ► Yeah, I'd say you're right.

02:44:29 ◼   ► And the whole discovery de-thing,

02:44:31 ◼   ► all of the various problems that people have seen from it

02:44:34 ◼   ► are the type of things that-- there aren't crashes.

02:44:36 ◼   ► They're just these weird silent failures.

02:44:39 ◼   ► You know, like when the printer that I've been using for the last four years, and it's

02:44:44 ◼   ► the only printer I use, and I hit Command P and nothing ever comes out of it, and I

02:44:50 ◼   ► go over to the thing with the red badge in my dock and it just says, "Printer cannot

02:44:54 ◼   ► be found," and I go to this thing and the system settings and try to configure the printer,

02:45:00 ◼   ► and I can't configure it, and I just sit here and I see if Amy can print and she can print,

02:45:07 ◼   ► I can't it doesn't even see the printer and then I just turn the printer off and on and back on again and

02:45:12 ◼   ► Now it all just works, but I haven't updated anything on my printer. That's for damn sure the printer hasn't changed at all

02:45:19 ◼   ► That never gets reported to Apple that never you know, there is no crash log that gets sent

02:45:25 ◼   ► There is no I you know Siri heard John cursing in his office about the fucking printer

02:45:32 ◼   ► That never it doesn't register, right?

02:45:34 ◼   ► it's the sort of thing that you just kind of have to you kind of have to play by feel and

02:45:39 ◼   ► Internally you have to be like hey guys. This is a shit show this

02:45:42 ◼   ► My Apple TV is keeps calling itself Apple TV parentheses 13

02:45:47 ◼   ► Right and that and playing it by feel that as we all know that was one of Steve's

02:45:52 ◼   ► Greatest strengths that he was like he was really on point and yeah, he wasn't always perfect

02:45:57 ◼   ► but his track record was pretty good in playing it by feel and

02:46:01 ◼   ► And so, you know, when you move to this metric system,

02:46:04 ◼   ► you have to both A, make, you know,

02:46:06 ◼   ► you have to be on the lookout for gaming

02:46:08 ◼   ► and try to reduce it or eliminate the incentives for it

02:46:11 ◼   ► whenever possible.

02:46:12 ◼   ► And that's an ongoing constant battle.

02:46:15 ◼   ► And B, you have to really make, you have to look at like,

02:46:18 ◼   ► what do the metrics not include?

02:46:21 ◼   ► Where are the blind spots of these metrics?

02:46:25 ◼   ► And every set of metrics is gonna have massive blind spots.

02:46:28 ◼   ► And that is where I think there is still room

02:46:31 ◼   ► for improvement there.

02:46:32 ◼   ► And so if Apple is measuring their beloved customer set

02:46:37 ◼   ► in ways that show that 16 gig is not a problem

02:46:41 ◼   ► for most of the people who have it,

02:46:44 ◼   ► I mean, they have way more data than we do.

02:46:47 ◼   ► So they could be right, that could be true.

02:46:49 ◼   ► Most of the things Apple says are,

02:46:52 ◼   ► you know, on our surface level, on the face of it, true.

02:46:54 ◼   ► Like my blog post, there was no deeper meaning.

02:46:57 ◼   ► and like most of the things, as you always say,

02:46:59 ◼   ► most of the things Apple says

02:47:00 ◼   ► are pretty straightforward and true.

02:47:02 ◼   ► But this is one of those cases where

02:47:04 ◼   ► if they keep saying that 16 gig is fine

02:47:06 ◼   ► and that people are happy enough with it,

02:47:09 ◼   ► that is a really stark contrast and disagreement

02:47:14 ◼   ► to what I and everyone I know sees anecdotally

02:47:18 ◼   ► from our friends and relatives who have 16 gig phones.

02:47:21 ◼   ► And like I love like when underscore David Smith

02:47:24 ◼   ► posted his analysis of like free space.

02:47:27 ◼   ► - You have that right in front of you right now.

02:47:28 ◼   ► - Yep, yeah, that was great, 'cause that shows

02:47:30 ◼   ► actual broad data set from people who aren't all nerds,

02:47:35 ◼   ► who have, like, how much free space they actually have,

02:47:37 ◼   ► and how many, and, you know, we all, everyone

02:47:39 ◼   ► who has been around other people with iPhones,

02:47:41 ◼   ► we've all known people who, like, oh, they go

02:47:44 ◼   ► to take a picture and their phone's full,

02:47:45 ◼   ► or they keep getting the message that their phone is full,

02:47:47 ◼   ► or their iCloud storage is full, and they have no idea

02:47:49 ◼   ► what to do about that exactly, and, you know,

02:47:52 ◼   ► iOS storage management has never been particularly easy

02:47:55 ◼   ► or obvious and how to do it.

02:47:57 ◼   ► You know, there's all these problems people have.

02:48:00 ◼   ► People who are stuck on old OSs,

02:48:02 ◼   ► like I think they learned big time

02:48:05 ◼   ► with how low the adoption rate was of iOS 8

02:48:07 ◼   ► compared to previous releases

02:48:09 ◼   ► because they had all these 8 and 16 gig phones out there

02:48:11 ◼   ► that didn't have enough space to install it.

02:48:13 ◼   ► And people just never installed it.

02:48:16 ◼   ► - I would say actually, I think that the way

02:48:18 ◼   ► that iOS deals with storage now

02:48:20 ◼   ► in terms of dealing with a low storage situation

02:48:22 ◼   ► is actually better than it's ever been

02:48:23 ◼   ► better than anything on the Mac.

02:48:26 ◼   ► Because the Mac, you're dealing with the Finder,

02:48:29 ◼   ► and you've already lost most people.

02:48:31 ◼   ► Like, the file system, you've lost them.

02:48:33 ◼   ► And so the way that you can go into Settings now,

02:48:35 ◼   ► and if you at least Google enough,

02:48:37 ◼   ► you can probably get someone to tell you, go to Settings,

02:48:40 ◼   ► go to General, go to Usage, and it'll show you

02:48:42 ◼   ► which apps are using how much data.

02:48:44 ◼   ► And then you can do something right there and deal with it.

02:48:47 ◼   ► That's actually pretty good.

02:48:48 ◼   ► And I think it's about as good just blaming the whole app.

02:48:51 ◼   ► here, this app is using four gigabytes,

02:48:54 ◼   ► is about as good as it's gonna get

02:48:56 ◼   ► for mass market typical people.

02:48:58 ◼   ► But most people aren't gonna get that far.

02:49:00 ◼   ► I just linked to a thing before we started recording today

02:49:03 ◼   ► that around the world, there's like five or six percent

02:49:07 ◼   ► of Facebook users don't know that they're using the internet

02:49:10 ◼   ► when they use Facebook.

02:49:12 ◼   ► - That's great.

02:49:13 ◼   ► - That you go around and poll people

02:49:14 ◼   ► and they say, "How much do you use the internet?"

02:49:17 ◼   ► And you get, you know, it's 40%.

02:49:19 ◼   ► And then do you use Facebook?

02:49:20 ◼   ► And it's like 60%.

02:49:22 ◼   ► Well, how is that, that's not really possible.

02:49:25 ◼   ► They're obviously misinformed,

02:49:27 ◼   ► but if you're surprised that there are that many people

02:49:30 ◼   ► who don't realize that Facebook is on the internet,

02:49:33 ◼   ► you really just don't understand

02:49:34 ◼   ► how untechical people are, you know?

02:49:38 ◼   ► And it's just not,

02:49:39 ◼   ► it doesn't even say that they're not intelligent.

02:49:40 ◼   ► They just don't, they might be unintelligent,

02:49:43 ◼   ► but it might just be that they are not technically inclined.

02:49:46 ◼   ► And the genius-- - It also might be

02:49:47 ◼   ► the decreasing relevance of the web.

02:49:49 ◼   ► I didn't say that.

02:49:50 ◼   ► - It's very possible, very possible.

02:49:52 ◼   ► Like that they, and combine that with the age old genius

02:49:56 ◼   ► of Microsoft branding their browser Internet Explorer,

02:50:01 ◼   ► which made people think that that was the internet.

02:50:03 ◼   ► Which was very purposeful and again,

02:50:07 ◼   ► gets tied into like the whole Joe Camel marketing angle,

02:50:10 ◼   ► you know, marketing is evil, you know,

02:50:13 ◼   ► from earlier in the show.

02:50:14 ◼   ► That was very deliberate.

02:50:16 ◼   ► and then they know they're not using the thing

02:50:18 ◼   ► that's the internet, 'cause they're not using the browser,

02:50:20 ◼   ► and so therefore they're not using the internet.

02:50:23 ◼   ► That's just the loose way people think about things.

02:50:25 ◼   ► And it speaks to the genius of modern smartphones

02:50:29 ◼   ► that they're able to do so much and share so much

02:50:32 ◼   ► and be so engaged by not really understanding

02:50:35 ◼   ► the underlying technology at all.

02:50:37 ◼   ► But therefore, if you're surprised that people,

02:50:41 ◼   ► some number of people buy 16 gigabyte phones

02:50:44 ◼   ► and have no idea that they're doing themselves

02:50:47 ◼   ► a great disservice, it's not their fault.

02:50:51 ◼   ► This is the bottom line.

02:50:52 ◼   ► The thing that gets people upset, like you say,

02:50:53 ◼   ► and I know there's people who are out there

02:50:56 ◼   ► rage-swearing at us listening to the podcast saying,

02:51:00 ◼   ► my company buys 16 gigabyte phones and they're just fine

02:51:03 ◼   ► because we do blah, blah, blah.

02:51:04 ◼   ► If Apple wants to sell them to the enterprise, fine.

02:51:07 ◼   ► Sell them directly to the enterprise,

02:51:08 ◼   ► but don't sell them in retail stores to consumers

02:51:11 ◼   ► because Underscore's data shows

02:51:13 ◼   ► that somewhere around 37% of those people have,

02:51:17 ◼   ► at least his users of his app,

02:51:18 ◼   ► but I think it's very, very possible that that's,

02:51:20 ◼   ► let's call it one in three.

02:51:21 ◼   ► So we'll even err on the, you know,

02:51:23 ◼   ► underscore says 37, we'll call it 33.

02:51:26 ◼   ► 1% of the people with 16 gigabytes iPhones

02:51:29 ◼   ► have under one gigabyte of space available,

02:51:32 ◼   ► which is really, really,

02:51:33 ◼   ► and some of them have, you know,

02:51:34 ◼   ► really low mounts under one gigabyte.

02:51:38 ◼   ► But if you don't even have one gigabyte available,

02:51:40 ◼   ► you're really in trouble for a lot of little things.

02:51:43 ◼   ► - Yeah, like a lot of things just start failing

02:51:45 ◼   ► for you at that point.

02:51:46 ◼   ► - Right, like having the room to download

02:51:47 ◼   ► 150 megabyte podcast that you wanna listen to,

02:51:51 ◼   ► or to record video, like the thing that he showed

02:51:54 ◼   ► that his wife got when she took out the camera

02:51:55 ◼   ► and she could not record video

02:51:57 ◼   ► because there wasn't enough space.

02:51:58 ◼   ► And, you know, it really bites you.

02:52:03 ◼   ► And then the other thing you look at in his stats is,

02:52:05 ◼   ► so the next step up now is 64,

02:52:07 ◼   ► and you look at how many people with 64 gigabyte phones

02:52:10 ◼   ► have storage problems, and it's effectively none of them.

02:52:12 ◼   ► - Yeah, I mean, and the sad thing is,

02:52:15 ◼   ► I've heard rumblings here and there from various tipsters,

02:52:18 ◼   ► some of which have no credibility,

02:52:21 ◼   ► I've heard rumblings that they are finally

02:52:23 ◼   ► going to fix this next year, and with the iPhone 7,

02:52:26 ◼   ► it's going to start at either 32 or even 64.

02:52:29 ◼   ► I worry, though, by the time, if they ever move up to 32,

02:52:35 ◼   ► maybe that's gonna be too small by that point.

02:52:37 ◼   ► (laughs)

02:52:38 ◼   ► You know, 'cause the point of this,

02:52:40 ◼   ► It's very much like when you're designing an app

02:52:44 ◼   ► with a paywall, and I have this in Overcast,

02:52:46 ◼   ► when you're designing an app with a paywall of some sort,

02:52:48 ◼   ► whether it's a free trial with shareware style,

02:52:52 ◼   ► unlock all features, whatever,

02:52:53 ◼   ► the idea is to put that wall at a threshold

02:52:58 ◼   ► such that you're creating a small pain point for people

02:53:03 ◼   ► so that they won't like frustratingly quit your app

02:53:06 ◼   ► and say, well, this is useless, I can't even try it,

02:53:09 ◼   ► but you have to create that pain point at such a place

02:53:12 ◼   ► where most people will reasonably run into it a few times

02:53:16 ◼   ► and a good percentage of those people

02:53:18 ◼   ► will run into it enough that it pushes them,

02:53:21 ◼   ► it motivates them into paying.

02:53:24 ◼   ► And I use the term pain point here intentionally.

02:53:27 ◼   ► Like this is like you're causing like inconvenience

02:53:31 ◼   ► or you're making people like hit a wall that's unpleasant

02:53:33 ◼   ► that they want to go past.

02:53:35 ◼   ► Because if you don't do that,

02:53:36 ◼   ► If you are too generous with what you give away for free,

02:53:40 ◼   ► effectively nobody buys the upgrade.

02:53:41 ◼   ► This is one of the things like apps that have ads by default

02:53:45 ◼   ► and you can pay to remove the ads.

02:53:47 ◼   ► Historically, those have very, very low payment rates.

02:53:50 ◼   ► Almost no, you know, effectively almost nobody

02:53:52 ◼   ► pays to remove ads.

02:53:53 ◼   ► - I always pay.

02:53:55 ◼   ► I always pay to save ads.

02:53:55 ◼   ► - Right, me too, but we're weird.

02:53:57 ◼   ► You know, most people are just like,

02:53:59 ◼   ► well, okay, I'll take the ads.

02:54:00 ◼   ► That isn't enough of a pain point.

02:54:02 ◼   ► Or if you say like, you know, suppose, you know,

02:54:05 ◼   ► So suppose with the overcast, if I said,

02:54:08 ◼   ► well, in order to subscribe to more than three podcasts,

02:54:12 ◼   ► you have to unlock the pay thing.

02:54:15 ◼   ► Well, most people subscribe to like two podcasts

02:54:18 ◼   ► or one and a half podcasts, something like that on average.

02:54:20 ◼   ► So hardly anybody would even hit that,

02:54:23 ◼   ► and then I would create this horrible incentive

02:54:25 ◼   ► for people not to try out new shows.

02:54:27 ◼   ► - Right, right.

02:54:28 ◼   ► - So like, that's why I don't limit that.

02:54:30 ◼   ► I limit other things, but I don't limit that.

02:54:33 ◼   ► And so, you know, with Apple, you know,

02:54:35 ◼   ► when they're pricing their products,

02:54:37 ◼   ► when they're designing the tiers,

02:54:39 ◼   ► of deciding what the storage tiers or whatever,

02:54:42 ◼   ► the product lines, you know,

02:54:43 ◼   ► where does the Mini run into the Air?

02:54:45 ◼   ► Where does the Air now run into the Pro?

02:54:48 ◼   ► On the MacBooks, you know,

02:54:49 ◼   ► where do the size boundaries lie

02:54:50 ◼   ► and what capabilities do you have to move up to get

02:54:53 ◼   ► at each stage?

02:54:54 ◼   ► Like, all these things are designed

02:54:56 ◼   ► to try to place those barriers and those limits

02:54:59 ◼   ► and those boundaries between classes

02:55:01 ◼   ► or between price levels.

02:55:02 ◼   ► try to place them at a point where you're going to capture a

02:55:06 ◼   ► lot more value from a lot of people who are going to hit

02:55:09 ◼   ► those barriers and are going to want to push past them by

02:55:12 ◼   ► paying you more money. That is the whole point. If they if

02:55:15 ◼   ► if Apple did their job badly, they would give away too much

02:55:19 ◼   ► for free at the low end, but Apple tries to do their job

02:55:21 ◼   ► well and they are very very good at that most of the time

02:55:24 ◼   ► and so so when like these these storage tiers are designed

02:55:29 ◼   ► specifically to maximize that I look at the iPad and the iPad Pro. I was just

02:55:34 ◼   ► about 32 and 128 right and the 128 is cellular only or it was only available

02:55:39 ◼   ► on the 128 right right so like so there's only three available you can

02:55:42 ◼   ► refer 799 I think it's 799 I'm looking at my notes yeah I think you're 799 you

02:55:47 ◼   ► can get a 32 gigabyte no cellular for 949 you can get 128 gigs no cellular and

02:55:53 ◼   ► And then for 1079, their usual $130 upgrade for the cellular, you can get 128 in cellular.

02:56:01 ◼   ► Those are the only three configurations available. I actually think that's great. I think it's great

02:56:06 ◼   ► that it's a lot simpler, that you don't have three storage tiers. It's just two. Do you want the real

02:56:10 ◼   ► one? And let's face it, the real one is the 128. Do you want cellular or not? And the 32 totally

02:56:17 ◼   ► make sense in the context of industrial uses of the iPad Pro, like for the enterprise.

02:56:24 ◼   ► Like single app uses.

02:56:25 ◼   ► Yeah, and I was talking to Dr. Wave from Pixar, and they even publicized this is public information

02:56:30 ◼   ► that's not secret, that Apple was there at Pixar last week and letting their artists

02:56:35 ◼   ► play with them and use them and test the palm rejection, which they were very pleased with.

02:56:40 ◼   ► I say very pleased, they called it like near perfect.

02:56:44 ◼   ► But like I said to him, I was like, I'll bet that the 32 is the one you guys are gonna

02:56:47 ◼   ► buy.

02:56:48 ◼   ► He goes, "Oh yeah, of course."

02:56:49 ◼   ► Because they don't store anything on the thing.

02:56:50 ◼   ► It's all connected to their little internal internet and it's all stored on the servers

02:56:55 ◼   ► and so that they can share it and it's all there.

02:56:57 ◼   ► So the extra storage would be completely and utterly wasted on them.

02:57:01 ◼   ► And it's also, the lack of cellular is a feature because they don't want these things connected

02:57:06 ◼   ► to cellular networks.

02:57:07 ◼   ► They want them connected only to their little internal network.

02:57:11 ◼   ► I didn't even talk to him about this, but I know in the movie industry in general, that

02:57:14 ◼   ► whole thing where Sony got hacked has really, really upped their game on security. And places

02:57:19 ◼   ► like hospitals and stuff like that with all the HIPAA laws, this configuration is perfect

02:57:25 ◼   ► for them. If you're a consumer though, you want the 128 and you probably want the one

02:57:29 ◼   ► with cellular.

02:57:30 ◼   ► And I think it's very obvious. And also, the low-end model, 32, is a great little low-end

02:57:37 ◼   ► thing where there's still plenty of space for things like software updates and temporary

02:57:42 ◼   ► caches and big files and stuff like that. Whereas like a 16 gigabyte model on that would have been

02:57:46 ◼   ► like, it just would be terrible. Yeah. I mean, like I like, you know, if I, if I end up having

02:57:51 ◼   ► to get one for various testing purposes, I would get 32 because I wouldn't be like a power user of

02:57:56 ◼   ► that. Right. That feels like it's okay. But just barely like it, it does feel kind of weird to

02:58:03 ◼   ► spend nine or $800 on this high end thing. And then to not spend the extra 150 or whatever to

02:58:12 ◼   ► to quadruple the storage because this is the kind of

02:58:16 ◼   ► thing that you can never change. You can never upgrade

02:58:18 ◼   ► that store the other way or like it's you can't undo that

02:58:21 ◼   ► decision and and they know that when they're pricing it

02:58:25 ◼   ► and when they're deciding these, they know that and

02:58:27 ◼   ► they know that a certain percentage of people usually I

02:58:30 ◼   ► would expect a pretty significant one will

02:58:33 ◼   ► rationalize that same thought of well, I'm already spending

02:58:36 ◼   ► eight hundred. If I go up to nine fifty, I'll quadruple

02:58:39 ◼   ► this thing that might be a problem for me in the future.

02:58:40 ◼   ► I don't do it.

02:58:41 ◼   ► You know, and same thing with adding Apple Care

02:58:43 ◼   ► and everything else, this is how retailers always work.

02:58:45 ◼   ► This is business.

02:58:47 ◼   ► So all this is a very long way to say,

02:58:50 ◼   ► I definitely still believe that these 16 gig phones

02:58:53 ◼   ► are a decision to raise average selling price,

02:58:55 ◼   ► not because it is best for customers.

02:58:59 ◼   ► And that I don't necessarily even,

02:59:02 ◼   ► I'm not even that mad at them about it

02:59:04 ◼   ► because, you know, that's just, that's business.

02:59:06 ◼   ► That's the kind of decision that they have to make

02:59:09 ◼   ► to be successful and every business person does this

02:59:12 ◼   ► and Apple is not Santa Claus.

02:59:16 ◼   ► They're a business and they're gonna make money off of us

02:59:19 ◼   ► and we happily keep giving it to them

02:59:21 ◼   ► and so they're obviously doing something right.

02:59:23 ◼   ► - The one and last point I wanna make about this,

02:59:26 ◼   ► the other thing that causes me to think about it a lot

02:59:29 ◼   ► is that the repercussions of this last

02:59:34 ◼   ► for at least three years because what it means

02:59:39 ◼   ► is that next year the mid-tier phone

02:59:41 ◼   ► is going to be a 16 gigabyte,

02:59:43 ◼   ► start at a 16 gigabyte iPhone 6S,

02:59:47 ◼   ► and then two years from now,

02:59:48 ◼   ► the free with contract $99 phone

02:59:51 ◼   ► is going to be the iPhone 6S with 16 gigabytes.

02:59:54 ◼   ► So there's going to be brand new iPhones

02:59:56 ◼   ► that some people are buying with 16 gigabytes

03:00:00 ◼   ► for at least the next three years.

03:00:01 ◼   ► - Oh yeah, I mean, they've been selling eights

03:00:04 ◼   ► at the low end, I think.

03:00:06 ◼   ► - Right.

03:00:07 ◼   ► - I don't know, are they still now?

03:00:08 ◼   ► - I think that that--

03:00:09 ◼   ► - They were before last week.

03:00:12 ◼   ► - Yeah, before last week.

03:00:13 ◼   ► - They're still selling the 5C,

03:00:14 ◼   ► the 5C had an eight gig version.

03:00:16 ◼   ► - Yeah, so it's the fact that the minimum

03:00:20 ◼   ► when the iPhone 5C came out was six,

03:00:22 ◼   ► it made a difference.

03:00:24 ◼   ► - And the minimum now, at least the minimum in the US

03:00:27 ◼   ► is 16 now in the 5S.

03:00:29 ◼   ► - Yeah, they might sell eight somewhere around the world.

03:00:32 ◼   ► But that still means though that it's going to be 16 though

03:00:36 ◼   ► for a while.

03:00:37 ◼   ► - Exactly.

03:00:39 ◼   ► - I thought, I linked to it today,

03:00:44 ◼   ► and I don't wanna repeat it.

03:00:45 ◼   ► I'll just tell people to go,

03:00:47 ◼   ► 'cause you and I don't have,

03:00:49 ◼   ► this episode is pretty short,

03:00:50 ◼   ► so if you still have a lot of time left

03:00:51 ◼   ► for podcasts listening, go listen to,

03:00:54 ◼   ► it's a great podcast in general,

03:00:55 ◼   ► but I really thought it was a fantastic episode of Upgrade

03:00:58 ◼   ► with Jason Snell and Mike Hurley,

03:01:00 ◼   ► and they talked about upgrading to iOS 9,

03:01:04 ◼   ► or getting a new phone.

03:01:05 ◼   ► You buy a new iPhone, you have an old iPhone,

03:01:07 ◼   ► you wanna upgrade from your backup.

03:01:10 ◼   ► What an enormous pain in the ass that really is.

03:01:13 ◼   ► And if anything, it's gotten worse over the years

03:01:15 ◼   ► because the phones do so much more

03:01:17 ◼   ► and ask so much more permission.

03:01:18 ◼   ► And some of the things I totally understand,

03:01:20 ◼   ► I know it has to be that way,

03:01:21 ◼   ► it's actually a feature

03:01:23 ◼   ► that you have to redo your fingerprints.

03:01:26 ◼   ► That's actually good,

03:01:26 ◼   ► even though it's a little bit of a pain in the ass.

03:01:29 ◼   ► You have to reenter your credit cards.

03:01:30 ◼   ► I realize that's actually a feature

03:01:32 ◼   ► because the credit card data is stored on a secure element

03:01:35 ◼   ► and if it was a thing that they could just copy

03:01:37 ◼   ► one phone to another, that wouldn't be a very secure element. It's the fact that it literally

03:01:41 ◼   ► cannot be copied from there to here. That's great. So some of those things are obviously

03:01:46 ◼   ► — it can't be avoided, but it takes so long and it's so indeterminate what you're waiting

03:01:54 ◼   ► for. Like, did you run into — do you upgrade when you get a new phone? Do you upgrade from

03:01:57 ◼   ► a backup?

03:01:58 ◼   ► Yeah, I do. I do the iTunes encrypted backup and everything. This time I did it mostly

03:02:03 ◼   ► seamlessly. Tiff's phone came with a dead SIM card, so we had to swap the SIM on that

03:02:09 ◼   ► one. And I had the endless loop of iCloud authentication dialogues during this setup

03:02:15 ◼   ► process problem, which I've heard a couple people mention that they ran into as well.

03:02:18 ◼   ► Yeah. Other than that, I did the whole thing where I unpair the watch, then back up the

03:02:23 ◼   ► phone, then restore to the new phone, then repair the watch to the new phone and all

03:02:27 ◼   ► that. It went mostly okay. I've gotten this down because, and again, this is not really

03:02:33 ◼   ► a complaint. It's great that I get these review units. I get them two weeks early and I get

03:02:40 ◼   ► to write about them before other people and I get to spend more time with them. But now

03:02:43 ◼   ► that they do two new phones a year, 5C, 5S, 6 and 6 Plus and the 6S and 6 Plus, I get

03:02:50 ◼   ► two phones to test. So there's two phones that I have to go through this with. And then

03:02:53 ◼   ► I always buy my own. I already have my own. I bought my own. I pay for my own personal

03:02:58 ◼   ► use iPhone every year. So that means like in a period of like three weeks, I do this

03:03:02 ◼   ► with three phones every year.

03:03:05 ◼   ► And then later in the fall, I generally wind up doing it

03:03:07 ◼   ► with an iPad too.

03:03:09 ◼   ► And then I might buy my own iPad.

03:03:11 ◼   ► I don't buy a new iPad every year, but I at least test one.

03:03:14 ◼   ► So I do this with like five or six devices every year.

03:03:17 ◼   ► I'll bet there's people within Apple who do this more often

03:03:20 ◼   ► because they're using test units or the hardware.

03:03:22 ◼   ► So the people inside Apple have to know this.

03:03:24 ◼   ► And I think that if you do it like I do more than once a year

03:03:32 ◼   ► the inadequacies of this system are in your face.

03:03:34 ◼   ► And I really, and now that they're selling a program

03:03:38 ◼   ► to upgrade every year, encouraging people

03:03:40 ◼   ► to upgrade every year, I really hope that somewhere

03:03:43 ◼   ► within Apple there's a, you know, this is a high priority.

03:03:47 ◼   ► We really gotta streamline this.

03:03:49 ◼   ► One thing I was not aware of-- - I hope so too, but--

03:03:51 ◼   ► - I was not aware-- - I think--

03:03:52 ◼   ► - I'm sorry for the crosstalk, but I was not aware

03:03:54 ◼   ► that if you do the iCloud backup,

03:03:56 ◼   ► you still have to reenter all your passwords.

03:03:59 ◼   ► - Yeah, yeah, iCloud backup is not,

03:04:01 ◼   ► it doesn't count as encrypted,

03:04:03 ◼   ► because they don't want to store your passwords on iCloud.

03:04:05 ◼   ► So the iCloud keychain, I think,

03:04:07 ◼   ► is gonna be their long-term solution around that,

03:04:10 ◼   ► which doesn't store the password.

03:04:11 ◼   ► It always keeps it on one device, right?

03:04:13 ◼   ► It doesn't actually,

03:04:14 ◼   ► that's why you have to go to another device to approve it.

03:04:16 ◼   ► - Right.

03:04:17 ◼   ► - But no, so that's probably the long-term goal with that.

03:04:19 ◼   ► But I think one thing that is very obvious here,

03:04:23 ◼   ► first of all, is that once again,

03:04:25 ◼   ► sometimes stuff about the Apple Watch

03:04:27 ◼   ► kind of seems like it was developed

03:04:29 ◼   ► on a spaceship away from Apple.

03:04:30 ◼   ► like it just kind of got handed to them when it was done.

03:04:33 ◼   ► Like there's certain things about it that are just like,

03:04:35 ◼   ► this is obviously like the rest of the company

03:04:38 ◼   ► didn't see this or approve this before they got out

03:04:40 ◼   ► or like where did this come from, you know?

03:04:42 ◼   ► So there's certain things about it

03:04:43 ◼   ► and I think obviously the way the Apple Watch deals

03:04:47 ◼   ► with backing itself up to the iPhone

03:04:49 ◼   ► and moving it to a different phone,

03:04:53 ◼   ► it's very un-Apple like, if I can use that generalization.

03:04:58 ◼   ► It is very much like this does not seem like it was

03:05:01 ◼   ► well, you know, Apple's whole thing is like the

03:05:03 ◼   ► integration top to bottom. They make everything.

03:05:05 ◼   ► They make the software, they make the hardware,

03:05:07 ◼   ► they make the services, they make everything.

03:05:08 ◼   ► The way the Apple Watch pairs and backs up to a

03:05:12 ◼   ► phone or doesn't rather is it just seems like this

03:05:17 ◼   ► like thing that was tacked on and it was not

03:05:20 ◼   ► thought of with, you know, with integration in

03:05:22 ◼   ► mind, with the whole stack in mind, with what

03:05:25 ◼   ► happens with your phone upgrade in mind. And that

03:05:28 ◼   ► seems like a massive oversight and hopefully that's just because it's a 1.0

03:05:32 ◼   ► and they'll get to it because it does seem really weird that like by default

03:05:37 ◼   ► your watch is not backing up to your phone ever it seems. Does it only do it

03:05:44 ◼   ► when you unpair it? I think so yeah and if you so if you like wipe your old

03:05:48 ◼   ► phone and while in the process of I it's very easy to end up as a as an ideal

03:05:57 ◼   ► Apple customer, meaning ideal from Apple's perspective, you're a big fan and when they

03:06:01 ◼   ► when they release new things, you just go out and buy them. So you've already got an

03:06:04 ◼   ► Apple Watch and you're buying a new iPhone. It's very, very easy to wind up like, like

03:06:09 ◼   ► with a default factory installed watch again and like losing your activity data.

03:06:14 ◼   ► Yeah, and that's that's a major like that could like as as a slacker who like barely

03:06:20 ◼   ► holds together an exercise regime here, like, if I lost all my activity data, that's a major

03:06:25 ◼   ► demotivator to keep going. Because it's the whole point, like it's the idea that

03:06:28 ◼   ► I've got this streak going that is the motivator. Yeah, like that should not be

03:06:33 ◼   ► taken as lightly, you know, temporary data and with all of Hellkit is about

03:06:37 ◼   ► like how how crazy is it that the watch A) doesn't seem to back itself up at all

03:06:44 ◼   ► and B) when it does back itself up it doesn't back up to iCloud it backs up to

03:06:49 ◼   ► just that local phone. Right. That is crazy.

03:06:52 ◼   ► Like they iCloud has existed for a long time iCloud backups have existed for a long time before the watch

03:06:57 ◼   ► Why doesn't the watch?

03:07:00 ◼   ► regularly at night when it's plugged in just like the phone

03:07:03 ◼   ► Back itself up to iCloud and you don't have like one of the benefits of the watch is that you just don't have much

03:07:09 ◼   ► user created data

03:07:10 ◼   ► It's not even possible to have a lot of user created data that you know

03:07:13 ◼   ► But the stuff that is there the metrics, you know

03:07:16 ◼   ► biometrics and stuff, like the fact that it's not.

03:07:19 ◼   ► And it's--

03:07:20 ◼   ► - Even just your settings and stuff,

03:07:22 ◼   ► it's annoying to lose all that stuff.

03:07:24 ◼   ► - If you understand how it works,

03:07:26 ◼   ► it makes sense why you have to first unpair it

03:07:29 ◼   ► with the old phone, and then it makes sense

03:07:31 ◼   ► why the unpair takes five minutes,

03:07:35 ◼   ► because that's when the backup takes place.

03:07:37 ◼   ► So why does it take five minutes to unpair your iPhone?

03:07:40 ◼   ► Well, because that's when it backs up,

03:07:41 ◼   ► so that you can then restore it when you're done.

03:07:44 ◼   ► You're like, oh, well then that makes some sense.

03:07:46 ◼   ► doesn't make you say, well, that's a clever design.

03:07:49 ◼   ► It just makes you say, okay, that's why it takes.

03:07:51 ◼   ► But if you don't know that,

03:07:52 ◼   ► why in the world would you ever unpair it first?

03:07:54 ◼   ► Why wouldn't you think as an Apple customer?

03:07:56 ◼   ► I mean, I think it makes total customer common sense

03:08:00 ◼   ► that you would just think, I bought a new iPhone,

03:08:02 ◼   ► I already have an Apple Watch,

03:08:03 ◼   ► I'm gonna restore from a backup,

03:08:05 ◼   ► and then my new phone will be paired with my Apple Watch.

03:08:08 ◼   ► - Yeah, that is what, like, you can totally see

03:08:11 ◼   ► a bunch of people making that assumption totally reasonably.

03:08:14 ◼   ► - Right, and then if it, like, popped up and said,

03:08:16 ◼   ► you know, do you want to switch your Apple Watch?

03:08:18 ◼   ► Your Apple Watch can only be paired

03:08:19 ◼   ► with one iPhone at a time.

03:08:20 ◼   ► Would you like to switch to this new iPhone?

03:08:24 ◼   ► Yes, please.

03:08:25 ◼   ► Okay, and then you would expect that to maybe

03:08:27 ◼   ► spin for a couple of seconds, and then it would just work.

03:08:30 ◼   ► - Yeah, this whole process,

03:08:35 ◼   ► it seems like it's very much a 1.0 process,

03:08:39 ◼   ► which it isn't, unfortunately, with the rest of the phone.

03:08:41 ◼   ► And the sad part of this to me,

03:08:44 ◼   ► the discouraging part of this to me is that most of this rests on the parts of Apple's

03:08:52 ◼   ► infrastructure that I think have the most problems usually. It's like the store infrastructure,

03:08:57 ◼   ► not even, not necessarily like all of iCloud, but like the backup and purchases part of it,

03:09:06 ◼   ► I think is really unrelated, especially the purchase. I mean, this all goes back to the store.

03:09:10 ◼   ► I hate the store.

03:09:11 ◼   ► (laughs)

03:09:12 ◼   ► Like that whole infrastructure seems like it has

03:09:14 ◼   ► frequent problems and frequent bugs.

03:09:17 ◼   ► And all of this seems to rest on that.

03:09:21 ◼   ► And iTunes, which yay, right?

03:09:23 ◼   ► So I actually don't have incredibly high hopes

03:09:28 ◼   ► of this improving.

03:09:30 ◼   ► It's also just very complex.

03:09:32 ◼   ► You know, like the way Apple designs things,

03:09:34 ◼   ► as you said, like with the privacy in mind

03:09:36 ◼   ► and with the security that they do,

03:09:39 ◼   ► a lot of these things aren't possible

03:09:41 ◼   ► to make significantly better.

03:09:42 ◼   ► You know, like a lot of it, like, you know,

03:09:43 ◼   ► you can't just transfer a protect ID

03:09:45 ◼   ► in your credit card data because it doesn't,

03:09:48 ◼   ► you actually can't do it with security

03:09:50 ◼   ► and the designs that they have.

03:09:52 ◼   ► Stuff like that, like a lot of this stuff

03:09:53 ◼   ► works in ways like that where the answer is just,

03:09:56 ◼   ► well, to make this better, we would have to become Google

03:09:59 ◼   ► and we're not gonna do that,

03:10:00 ◼   ► so it's just not gonna get better.

03:10:01 ◼   ► - Yeah, and like for example,

03:10:03 ◼   ► like the one that you mentioned a couple minutes ago,

03:10:05 ◼   ► I know I saw it at least one of the times

03:10:07 ◼   ► I was upgrading a phone the last few weeks.

03:10:10 ◼   ► I know other people have seen it.

03:10:11 ◼   ► Is this loop, seeming loop of requests

03:10:15 ◼   ► for your iCloud password.

03:10:19 ◼   ► - Yeah.

03:10:20 ◼   ► - And it just seems like it's so indeterminate.

03:10:24 ◼   ► Was I entering it wrong?

03:10:25 ◼   ► I often do enter it wrong because entering a password

03:10:28 ◼   ► on that little keyboard and all you see are the bullets,

03:10:30 ◼   ► it's very easy to make a mistake.

03:10:32 ◼   ► So a lot of--

03:10:33 ◼   ► - Well, I'm pretty sure I haven't nailed down.

03:10:34 ◼   ► I've now seen this about three or four times

03:10:36 ◼   ► and various free stores and everything.

03:10:38 ◼   ► - And I've done it-- - I'm pretty sure

03:10:39 ◼   ► it's related to two-factor authentication

03:10:41 ◼   ► because what it seems like it's doing

03:10:42 ◼   ► is something is checking for your password

03:10:45 ◼   ► very early on in the activation

03:10:47 ◼   ► while the white screen is still up

03:10:49 ◼   ► and it is before the two-factor authorization

03:10:51 ◼   ► is requested properly in that screen.

03:10:53 ◼   ► So you can type in the right credentials

03:10:56 ◼   ► and it's failing because it's lacking two-factor.

03:10:59 ◼   ► - I think you're wrong or at least there's a way

03:11:00 ◼   ► to get into it without two-factor

03:11:02 ◼   ► because I don't have two-factor on because it's--

03:11:05 ◼   ► - Oh, okay.

03:11:07 ◼   ► - I don't know, maybe I should, but--

03:11:09 ◼   ► - Probably.

03:11:10 ◼   ► - Well, I don't because it seems like Two Factor

03:11:12 ◼   ► is such a pain in the ass and I don't wanna go through it

03:11:14 ◼   ► with all these iPhones I register every year.

03:11:16 ◼   ► But I don't have it turned on on my one Apple ID

03:11:20 ◼   ► and I know that I've seen this loop

03:11:23 ◼   ► where I think I must have entered the password wrong

03:11:25 ◼   ► 'cause it keeps asking me.

03:11:26 ◼   ► And then I do it very, very carefully,

03:11:28 ◼   ► painstaking character at a time, character at a time,

03:11:32 ◼   ► and it still does it.

03:11:33 ◼   ► And then I think, well, is it the same service?

03:11:35 ◼   ► Is it like six different services are queued up

03:11:38 ◼   ► to get my Apple ID and they can't share it

03:11:41 ◼   ► because they're so siloed within the system?

03:11:44 ◼   ► Or is it a bug?

03:11:46 ◼   ► Should I keep entering it?

03:11:47 ◼   ► That's the question that I think.

03:11:48 ◼   ► Am I supposed to keep entering this

03:11:50 ◼   ► or am I just going in a circle here

03:11:53 ◼   ► where it's never gonna stop?

03:11:54 ◼   ► - Oh, see, well, so, see, when I enter it in this loop,

03:11:57 ◼   ► it actually then shows me a second dialogue

03:11:59 ◼   ► saying authorization failed.

03:12:00 ◼   ► - Oh, see, now that's different.

03:12:01 ◼   ► - It's actually telling me it is failing.

03:12:03 ◼   ► And then, so I'll just keep hitting cancel,

03:12:04 ◼   ► cancel cancel on the next few of them and it's like an infinite alert box in

03:12:08 ◼   ► JavaScript like it you just can't you have to like hit cancel fast enough and

03:12:11 ◼   ► then like between boxes you gotta like hit the next stage of this of the screen

03:12:14 ◼   ► like go to the next screen and get past that it's really terrible I what I've

03:12:18 ◼   ► seen is it doesn't even tell you that it failed it just asks again as though it's

03:12:21 ◼   ► asking for the first time over and over and over again and usually it helps to

03:12:25 ◼   ► power down the phone and power it back on or my go-to thing which works for a

03:12:31 ◼   ► a lot of these things is to sign out and sign back in,

03:12:34 ◼   ► which can be a huge pain in the ass.

03:12:37 ◼   ► Because you lose, you know, then it's like,

03:12:39 ◼   ► oh, you know, all your contacts are gone,

03:12:41 ◼   ► you have to wait for them to re-sync down and stuff like that.

03:12:42 ◼   ► - Now you're losing your photos, your music,

03:12:44 ◼   ► like now everything's tied in.

03:12:45 ◼   ► - Right, but anyway, the whole process is not good.

03:12:49 ◼   ► And I really think that they ought to improve that.

03:12:51 ◼   ► And I worry, my big concern is that maybe

03:12:54 ◼   ► at the executive level, they've got people

03:12:56 ◼   ► who set their phones up for them and so they don't see it.

03:12:58 ◼   ► and then they can hear the complaints,

03:13:02 ◼   ► but it's one of those things where hearing that complaint,

03:13:04 ◼   ► ah, come on, it took you half an hour

03:13:05 ◼   ► to set up your phone, big deal.

03:13:07 ◼   ► It's very different than if they had to see it.

03:13:09 ◼   ► I just can't help but feel that if Tim Cook

03:13:12 ◼   ► or Phil Schiller or Johnny Ive went through

03:13:14 ◼   ► what I've gone through with some of these new iPhones

03:13:16 ◼   ► this year personally, that they would be like,

03:13:18 ◼   ► this needs a swift kick in the ass.

03:13:22 ◼   ► - Yeah, somebody's throwing a phone in a fish tank.

03:13:24 ◼   ► (laughing)

03:13:27 ◼   ► That's as good a place as there any to end.

03:13:29 ◼   ► We've gone on plenty long enough.

03:13:32 ◼   ► Let me thank our sponsors.

03:13:34 ◼   ► Often forget to do this in the show,

03:13:35 ◼   ► but I won't this time.

03:13:36 ◼   ► Our sponsors this week, Fracture,

03:13:39 ◼   ► people who make the pictures, Igloo,

03:13:40 ◼   ► the internet you'll actually like, Just Works.

03:13:44 ◼   ► They're the place where you can go

03:13:47 ◼   ► to take care of your HR and payroll and stuff like that.

03:13:50 ◼   ► And lastly, the Brawer Group,

03:13:53 ◼   ► who make both an amazing utility for your Mac called Ubar

03:13:57 ◼   ► and a $750 really nice custom designed sapphire glass

03:14:02 ◼   ► analog automatic watch, which is really, really worth

03:14:06 ◼   ► looking at even if you're not gonna buy it.

03:14:08 ◼   ► So my thanks to them and Marco, I thank you tremendously.

03:14:12 ◼   ► Always have to thank you for the time.

03:14:14 ◼   ► You're very generous with it.

03:14:16 ◼   ► - Thanks.

03:14:17 ◼   ► Yeah, I always have fun on this show, even for three hours.

03:14:20 ◼   ► [ Silence ]