162: ‘Special Bullying Venue’, With Special Guest Glenn Fleishman
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every mac user is the smugness bastard in the world viruses never affect us
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were immune to whatever and the reality of course is some people feel that way
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most people who looked at the situation all know that we're not immune we're
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just really lucky it's the targets been small apple does a good job upgrading in
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pushing people to upgrade the support systems back many years the target is so
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small this usually not worthwhile for malware makers to target us so that's
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been our immunity is because we're in significant as a target not necessarily
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an absolute numbers this new thing is this group at cisco tell us callous they
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are one of many no security firms it's constantly researching for weaknesses
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usually to help clients there they are trying to make sure their clients are
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protected they find something dispela who add some communication with tyler
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bowen found five previously undiscovered fairly severe flaws in the way that
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image format files get parsed and the trouble was like three or four them were
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reasonably severe but you kind of open a file and whatever but there's one
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related to tiff John you've been using tip for your whole life right since your
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brother that's right
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ancient format so there's a part of the something in the parser it if you use a
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tiled tiff file and its format in this very specific malicious fashion the iOS
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and ostensibly OS 10 and probably I think the other two S's are also patch
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TV OS and watching us if it's rendered it will actually think in that case it's
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a memory as a buffer overflow usual typical old thing and it can allow the
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potential for malicious code executes and you know take control machine and do
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whatever and just by displaying image
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yeah here's the reason it's considered particularly insidious you could load it
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with a web page in safari you could have MS just open and somebody could text you
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know send you a text message with the tip in it is a few other vectors merely
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by rendering the preview it would have to parse the file enough that this
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condition could be exploited that sounds pretty horrific right that's and that's
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why it was considered it's considered very severe and some discussion about
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how severe
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and apples patched they use responsible disclosure it's not a zero-day there are
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experts in the wild and if you update to all the all the current os's if you just
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update the latest micro release you are protected against that particular tiff
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exploit as well as the other four image format related exploits I have so many
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follow . all right by the way BMP format BMP is actually also affected which is
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kind of hilarious like Tiffany happy nobody's looking at them and I think
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they're just old implementations let me see if I can keep my head
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one of them is yes I used to use ad as you know and i know you have the ink
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stained hands as well if I came from a world of print design and in the world
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of print design in the nineties tiff was the de facto format from at least four
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lineart yeah for any kind of bitmap everything went from through photoshop
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into tiff before it went into production but it's sort of a notorious for file
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format because I seem to recall vaguely that over the years they've been an
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awful awful lot of security issues like this that have to do with tiff person
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that is my rolodex as well I didn't go back and look it up but I i think it's
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that old code thing like people wrote to parsers in 1980-something early 1990s
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early nineteen eighties maybe probably late nineties and the parsers the basic
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code is probably mostly unchanged a lot of ways for 30 years and it's probably a
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very difficult formats probably have ported formats back that's my guess that
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therefore it makes it hard to write the easy to write a not easy to write hard
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to write a parser and easy to make mistakes with memory management in the
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handling of the parser so when i get there is another point because it's such
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a weird old format and it's that was never really part of the web in in
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anyway I'm very surprised that iOS and watch us even have to park encode have
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this is part of the unlike the quick look thing they like everything in all
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the different os's support quick look for you know every major filetype
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include some weird image formats and
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the things that you know might never be previewing but you can preview of raw
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images in some cases PNG's down a DNG files for the digital formats and all
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these things
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PNG by the White Way when that specification portable network graphics
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that's kind of tips replacement because it has all the different kinds of things
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did lossless and lossy and different alphabet whatever in the specifications
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I met one of the people who wrote the spec years ago
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nineteen nineties it says ping is pronounced ping in the specs there's no
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question
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mhm how else could you pronounce it PNG i guess i don't know you're the only
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other way
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yeah the only other way i could think you could pronounce it would be $TIME
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p.m. or just saying the initials PNG i pronounce a pan i don't know it's just
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you know some wood right away
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ping is in just pinning it pain is an odd historical success because a lot of
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times when when people get together in the open and say you know it's there's
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even like an xkcd comic about it where it's like way too many specs and they'll
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stick you know what the solution is a nose back at you just add to the pile
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but usually even if it's a noble goal
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whereas ping had the noble goal of saying we've got a couple of bitmap
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image files formats that are out there being used and they are all terrible for
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certain for one reason or another web we had gif files and don't even tell me
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that you're just person haha my car you are you just person I'm choosy
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programmers choose Jeff that's if it's a graphic image change interchange format
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anyway it's a GIF file terrible just a I mean I read this format i mean we have
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256 colors at a time
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i mean it's it's goofy yours it was great it was going to tell you serve its
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June it was created for computer because it was a copy serve user were you I can
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remember when you come down i was never unconscious sir
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ok now i cant for a long time I can remember my 5 comma 4 digit address
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because with seven have totally lost that's where the promised Asia cannot
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remember by 1979
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copies of like you said but I'm copy sir it was great with style up we had like
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10 12 hundred bog modems or 12 her bps modem something like that it was a great
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compact format when you had it was rendered you know rendered in a way that
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made sense a client at a time and/or interlacing was not all your kingship
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most computer you had most computers only had 16 color displays so did ya it
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was her for the day and it's astonishing that it still is great but ya ping and
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remember the most boring thing in the world
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this lzw algorithm was not handed and units just try to enforce it and pink as
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an outcome I efforts to patent patent expired in $YEAR had to look it up 2003
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because I'm going off but that was part of the issues like tiff used lzw which
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meant to be licensed shift was being attacked or potentially unisys wanted to
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license it i believe lcw may have been one of the early attempts to one of the
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issues like businessmen not business method patents but it was a software is
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patent algorithm patents there are some issues there anyway
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yeah and if your matter that historically ever getting sidetracked
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here but it's all good stuff that know that his it was it was a big story
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locally because unisys is a philadelphia-area company stay where I
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don't know if they still are so it was a big story locally but the gist of it is
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that they own the patents behind her or patents that were part of fundamental
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part of the jif gif format Patrick ice something I and they never enforced it
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and it you know people there were the gift is being displayed and parsed and
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created you know and every image editing tool and it was all over the place and
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then netscape added you know put support in to render them in you know mosaic or
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whatever that you know whatever the first one of their browsers that had
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images which was a big deal it was actually a big deal when they added
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image tags to it to the web browser
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nah I and they waited until like all of a sudden like when the internet exploded
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and everybody was buying
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no like Adam banks internet book and everybody is like I'm gonna get on the
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internet bill gates is writing a memo that we're going to you know turn the
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whole you know Microsoft around at the internet internet internet and then all
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of a sudden somebody at unit systems like a we own a patent for this and the
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wet the the open community responded so we've got to create a new format and
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they did it they did it quickly they got support into all the tools quickly and
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yeah king took over the world as it was supposed to very quickly and that almost
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never happens
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it's where ping is such a great format a lot of ways I mean I think it's funny
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that it didn't actually ultimately replace everything except i'll accept
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jpg but it's just it's great this all the different kinds you know two modes
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you can do 24-bit with alpha transparency and it's just it's not
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quite as compact i think is just for the same thing but uh yeah patents patents
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uh actually almost came up remember with them the the committee that runs the was
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H dot 264 whatever the underlying patterns are there there's a patent pool
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but i think there was one point there was a question about whether if you used
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if you displayed H dot 264 video on your site without going through a third party
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package like adobe flash for instance which wrapped it that you might actually
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go separate licensing fees and using flash one of the reasons that flash was
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successful is because adobe handle the licensing for video pads or at least
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they said they did I think that fact was overlooked because the you know the
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flashes are terrible but it meant there was no if you are you know CBS or
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something if you put in flash your lawyers must have assured you
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it's cool we only fees if you use html5 as if they existed to show you how to
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directly stream that kind of format i think there might have been a patent
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issue that's been resolved since the patent holders changed it so they
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wouldn't go poop in the pool but not remember that you know it's it's always
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a good sign when the lawyers are making engineering decisions for you
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yeah it's great your web technologies it's great i let it know what could go
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all right back to the security issues so
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so all of Apple's operating systems were vulnerable to this that so is that all
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the current ones and also to previous version of OS 10 were tested
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it's possible that older versions are also vulnerable and they just didn't
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test him i don't have clarity on that because the particular library may go
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back a bazillion you know years could be back to 10 . six or ten dunno falling
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out but there are no actual exploits in the wild right or not least none that
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are known number known as possible so i talked to the folks at that this car
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division directly because i could not find a small discovered so you know how
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this works
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something happens way to apple and the new story is Apple computers person to
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flame that's like the next day like was one computer lab it was very controlled
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circumstance they had no Apple computers person if I'm so the apple releases
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these updates and then the engineer at cisco alright sweet alice is the
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division he writes up AI the guys in charge this team would is credited with
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the discovery by apple so it meant he is responsible disclosure reported months
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ago Apple patches all over the school he breaks up a very detailed blog post that
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explains the severity and it has some details about exactly what gets dumped
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you put some you know
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core dump information in your traces and things and people like you know the
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register and Forbes whatever right these it stage fright for Apple's I know which
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is android still is wrestling with stage fright which was an mms deliverable
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among other factors of a way to you send a deliciously formatted message for
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android 2.2 and every subsequent system and the problem with upgrading older
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Android systems and on and on right so stage fright remains it's possible
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there's a couple hundred million Android devices that remains susceptible to the
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stage fright a big deal and there were viruses that were discovered in the wild
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within I think week so the first stage right right release and then months
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later some more for under devices that couldn't be patched this touches on one
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a very most precious pet themes in and what I write about like in media
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criticism which is movable false equivalence yeah and and it's a huge
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issue in politics and it's definitely an issue in the tech world to and it's this
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idea that to be fair or or Senate more cynically to to sensationalize the story
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because I think everybody knows that putting apple into headlines get more
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clicks it so Android had stage fright our has stage fright you know it has
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this issue that is actually being exploited in the world and there are
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lots not most you know I'm not nobody's saying that every android phone out
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there is hacked or even most of them are but there are many people with android
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devices that have malware and perhaps even unbeknownst to the user because of
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this exploit then Apple has this suit you know Cisco discovers this you know
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security problem in Apple's operating systems and it's presented as though
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it's you know like you just said they are actually calling it apple's version
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of stage fright
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even though there aren't any no next . right the wrap that writes great
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narrative and there are similarities except sandboxing and code signing and
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so forth there's a lot of spaces that are different in terms of Android deals
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with incoming everything or malicious software that's trying to execute on a
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system this other protections even if you managed to deliver a payload you
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made us crash process right so that you know I talked to the engineer i went
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back and forth through email had to go through the PR folks and you know it's
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like is there a proof of concept because with stage fright the researchers we did
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that deliver an effective price of proof of concept showing not just they could
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crash a process or overwrite a buffer but they can actually commit acts and
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gain root if i recall some Android systems you get root and some behalf you
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could take control of the microphone and things like that so there are ways to
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get access to system resources even if you couldn't potentially gain root and
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the talus researcher said you know in fact we have a no provable exploit that
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allows us to do nasty stuff
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with safari know is 10 and the reporting had been about ms but they're here they
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have no expert for that they think there are some major hurdles in the way that
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might be able to overcome they weren't focusing on that because the news is
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gonna patch they focused on something where they had a path already do it they
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suspect the Safari + OS 10 pathway would also let them exploit iOS and safari
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mobile safari they haven't tested it but everything seems the same they think
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there may be a few more bars in the way there to that can be overcome this is
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all with the unpatched version so you know the truth is this is that is going
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back to the beginning is it's a severe bug or a few years ago Apple had some
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Wi-Fi bugs where you could drive by and do terrible things to someone's Wi-Fi
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network and gain access and you know do all kinds of stuff to an airport base
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station or Mac I'm sorry Macintosh's if you could ask a naxx you know just put
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physical proximity and it's tara tests especially terrifying because you don't
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actually have to be in their house you just have to be within range of their
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Wi-Fi which could be you know in a car in front of the house
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yes but high gain antenna at the window and you can do it and those they were
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patched and people have the same argument then this happened since I
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think a lot of times is how severe is if the threat is over it's like well this
[TS]
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is very severe we don't know the it's it's severe as exploit you know these
[TS]
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things really are doing something really terribly wrong they shouldn't do and
[TS]
00:16:30
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shouldn't be in the code that's true and conceivably it's a pathway the next
[TS]
00:16:35
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steps are in the lab or no
[TS]
00:16:37
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now where could be developed that would then take advantage of it we could find
[TS]
00:16:41
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out how severe in practice it is in theory it's very severe but because of
[TS]
00:16:45
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responsible disclosure and apple being able to patch it in a timely manner
[TS]
00:16:49
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there's no evidence anything is in the wild that said this is the kind of thing
[TS]
00:16:53
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when the was it a blanket on the group in Italy that had all its files have
[TS]
00:16:58
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been expecting a hacking team hack something like that yeah those guys and
[TS]
00:17:02
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it went through some other outfits that leaked information these you know
[TS]
00:17:05
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there's all these companies its individual researchers and companies
[TS]
00:17:08
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that exist to find 0 days and sell them to governments right and governments are
[TS]
00:17:12
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also working on similar things
[TS]
00:17:14
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it's possible things like this are already completely known even to
[TS]
00:17:18
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multiple parties and they're being deployed against some Iranian official
[TS]
00:17:21
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or American official or chinese official or a company for some
[TS]
00:17:25
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you know for a industrial espionage it's being specifically deployed in a very
[TS]
00:17:30
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quiet way in which allows them to exfiltrate information or or you know to
[TS]
00:17:36
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tap communications but the idea it's not if that's the case that has been found
[TS]
00:17:41
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you maybe we'll now the biggest known virus signatures will get updated people
[TS]
00:17:44
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like it so it's not in the wild
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yeah there's the the most obvious source of malware the one that we see and hear
[TS]
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about most often is the one that sort of stuff that sort of out in the open where
[TS]
00:18:00
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it's it's just almost like you almost want to say like more like common
[TS]
00:18:04
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criminals who either find exploits like this that you can go through you know a
[TS]
00:18:09
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webpage or certainly you know email click link you know click this link in
[TS]
00:18:13
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an email and if you're using a certain type of computer that has known exploit
[TS]
00:18:20
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just by clicking the link you know your your you've got malware on your computer
[TS]
00:18:24
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and what does the malware do a lot of times it's setups like a botnet or
[TS]
00:18:28
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something like that and it's it's like a shotgun approach to the crime where
[TS]
00:18:33
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they're trying to just get hundreds and thousands of random people they don't
[TS]
00:18:37
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even care who you are to run this and you know it's still your bitcoins or
[TS]
00:18:41
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whatever they want to do that's the you know the stuff that we see the part that
[TS]
00:18:47
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you know it the paranoid part of my mind is the well what about the Chinese
[TS]
00:18:52
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government the Chinese government would be you know who are they employing
[TS]
00:18:57
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people to find exploits like this
[TS]
00:18:59
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I of course they're right i mean who does anybody believe they're not
[TS]
00:19:03
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does anybody think the NSA doesn't have a really really smart people doing this
[TS]
00:19:09
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exactly the same thing you know and then there's the company's not just
[TS]
00:19:14
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government but companies like the hacking team that you mentioned that
[TS]
00:19:16
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sell their services
[TS]
00:19:19
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you know two governments and stuff like that but you know find these 0 days and
[TS]
00:19:23
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then hold you know instead of letting them loose they they're like a precious
[TS]
00:19:27
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commodity i mean i think last year somebody was actually like in the public
[TS]
00:19:31
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was saying you know what I we're going to pay a million dollars if you can find
[TS]
00:19:36
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and exploit for iOS 9 or so
[TS]
00:19:38
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yeah yeah I mean you know a legitimate I mean sort of legitimate I mean it's sort
[TS]
00:19:43
◼
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scummy underside of the world but you know at a serious offer legitimate offer
[TS]
00:19:47
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four million dollars if you could deliver them and exploit that would let
[TS]
00:19:52
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them do I was Lindsay just that jailbreaking often false that registers
[TS]
00:19:55
◼
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companies and make a lot of money off third-party app stores for jailbroken
[TS]
00:19:59
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iphones I think and so there's money to be made if you get the the exploit first
[TS]
00:20:05
◼
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the jailbreak pathways first some of them self jailbreaking is funny
[TS]
00:20:10
◼
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jailbreaking went for a very interesting enterprise in the early days something
[TS]
00:20:13
◼
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that is now all meshed in viruses and criminal enterprise and so for him
[TS]
00:20:17
◼
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either still I'm sure legit people out there doing jailbreaking but everything
[TS]
00:20:22
◼
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I read about it makes it sound like you don't know when you download the
[TS]
00:20:24
◼
►
jailbreak tools I what they're going to do i was talking to a friend of the show
[TS]
00:20:28
◼
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Craig Hockenberry at yes WWDC and we were laughing thinking like reminiscing
[TS]
00:20:36
◼
►
to 10 years ago when the iphone was knew about how we all jailbroken phones like
[TS]
00:20:40
◼
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yeah we all jailbroke our phones at the moment for the the first seat for
[TS]
00:20:46
◼
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conference because it did somebody had created like a the lights-out game there
[TS]
00:20:54
◼
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and it was really nice game i guess just like there was no it was no there was no
[TS]
00:20:59
◼
►
xcode for iOS yet I mean do some really smart example
[TS]
00:21:03
◼
►
yeah and there were no public no public tools at all to create iOS software and
[TS]
00:21:10
◼
►
somehow my god and and Craig eventually you know why during the jailbreak Eric
[TS]
00:21:15
◼
►
got a terrific working so I kind of course so of course i jailbroke my
[TS]
00:21:20
◼
►
phones and then I had a iphone with terrific on it and this is before you
[TS]
00:21:23
◼
►
could you know have apps I mean of course i jailbroke but it was you know
[TS]
00:21:28
◼
►
it just seemed it was a lot easier to innocent days better when it was just us
[TS]
00:21:33
◼
►
kids playing around with the phone sidebar counselor eff has just filed a
[TS]
00:21:40
◼
►
lawsuit about section 1201 of the dmca which are sure you're aware of i saw the
[TS]
00:21:46
◼
►
announcement yeah it's this video dmca Digital Millennium Copyright Act which i
[TS]
00:21:50
◼
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think is a largely on
[TS]
00:21:51
◼
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constitutional piece of legislation has never been fully tested at the Supreme
[TS]
00:21:55
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Court ever got his hands on it
[TS]
00:21:57
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I gotta say there's so many things in there that that i give $MONEY for the
[TS]
00:22:01
◼
►
privilege commercial speech at the in the face of free speech and whenever
[TS]
00:22:05
◼
►
I've seen anything like it has been decided by high court's you know either
[TS]
00:22:08
◼
►
appeals or up the Supreme Court it's usually even if I don't agree with the
[TS]
00:22:12
◼
►
decision entirely usually opens up the way for more speech be more encoded
[TS]
00:22:17
◼
►
speech sort of now be encoded at a certain level of going to the court
[TS]
00:22:20
◼
►
systems even if it's not fully understood so one provision of the dmca
[TS]
00:22:24
◼
►
is this reverse engineering thing related to digital rights management if
[TS]
00:22:28
◼
►
you put drm on something as a manufacturer it's illegal and you can be
[TS]
00:22:32
◼
►
sent to jail for years for 4 i'm sorry for years not four years i forgot see if
[TS]
00:22:37
◼
►
it's like five years like if you reverse engineering even for yourself like in
[TS]
00:22:42
◼
►
the privacy of your own home FBI breaks and you've been breaking drm and not
[TS]
00:22:46
◼
►
distributing it you go to jail and there's a provision called section 1201
[TS]
00:22:50
◼
►
which is the most hilarious thing in the world every three years more or less the
[TS]
00:22:55
◼
►
Library of Congress held hearings not been personally the last you know we
[TS]
00:23:00
◼
►
just got a new one in this awesome the Senate actually approved the
[TS]
00:23:03
◼
►
confirmation the Library of Congress understands technology has run a library
[TS]
00:23:07
◼
►
system she's the voice of the future this is gonna be great the guy has been
[TS]
00:23:11
◼
►
charged for decades has been kind of a know-nothing light just terrible in
[TS]
00:23:16
◼
►
terms of Technology I great terms of books anyway so the section 1201
[TS]
00:23:20
◼
►
hearings it's a circus you have the process described in the law is terrible
[TS]
00:23:25
◼
►
the library of congress created a process that basically people who object
[TS]
00:23:30
◼
►
to limitations and want to get them removed temporarily only for a
[TS]
00:23:36
◼
►
three-year period have to essentially file something like a legal brief
[TS]
00:23:39
◼
►
although can be in more plain language explaining why there is a legitimate
[TS]
00:23:42
◼
►
public interest to be served in providing exemption and then the library
[TS]
00:23:47
◼
►
and cost of the circus they have hearings and people pray through and
[TS]
00:23:50
◼
►
they testify and their last time I think there are 47 different sub group of
[TS]
00:23:55
◼
►
items being presented and it's just and it's you know farming it's companies
[TS]
00:24:00
◼
►
like john deere who have drm on their tractors automakers
[TS]
00:24:04
◼
►
you game makers the printer companies as well as the software and you know like
[TS]
00:24:10
◼
►
iphone locking the rest of it and then there's people who you know file these
[TS]
00:24:14
◼
►
objections and there's back and forth and then the library of congress issues
[TS]
00:24:17
◼
►
a set of rules about what's going to be exempted if anything in the next year .
[TS]
00:24:22
◼
►
a ridiculous process so the eff is suing basically on the unconstitutionality of
[TS]
00:24:27
◼
►
the of this provision and if it were struck down or even minimize it was
[TS]
00:24:33
◼
►
dramatically enhance the ability of people to do self-repair which is you
[TS]
00:24:37
◼
►
know what Halloween's that I fix it
[TS]
00:24:39
◼
►
he's been a huge proponent deeply active in this process and you can read a lot
[TS]
00:24:43
◼
►
of stuff about right to repair that relates a lot to do around these days I
[TS]
00:24:48
◼
►
i did specific provision in the d digital dmca 90cm he do that digital
[TS]
00:24:57
◼
►
because it was Millennium Copyright with Sonny care of Sonny Bono was involved in
[TS]
00:25:01
◼
►
that one but maybe my Sonny Bono law also that's different I it specifically
[TS]
00:25:05
◼
►
it more or less outlaws backwards reverse-engineering how drm works and
[TS]
00:25:11
◼
►
the reverse engineering is it you know here you've got this thing you own it
[TS]
00:25:15
◼
►
you are you allowed to try to figure out how it works and and that's you know
[TS]
00:25:19
◼
►
that's I think that's been considered part of you know I guess free speech but
[TS]
00:25:25
◼
►
certainly seems like something that you know I don't know the engineering the
[TS]
00:25:30
◼
►
objects to we've got this magic thing called you no copyright for our movies
[TS]
00:25:36
◼
►
and music and it gets a special exemption for this that nothing else has
[TS]
00:25:41
◼
►
yeah and you know i just learned something in it and that's terrible
[TS]
00:25:44
◼
►
because it keeps innovation you how did everything interesting happen that's
[TS]
00:25:48
◼
►
going on you know some people . two giant corporate research labs so many
[TS]
00:25:52
◼
►
interesting things we're doing a technology came from people tinkering
[TS]
00:25:56
◼
►
that little stuff that they took apart right i saw Kate McKinnon who I love
[TS]
00:25:59
◼
►
we're going to talk about Ghostbusters later right we'll talk because i have
[TS]
00:26:02
◼
►
not seen the movie what movie will talk about it earlier
[TS]
00:26:05
◼
►
okay yeah i am one of my one of the few people still watches SNL i watch it and
[TS]
00:26:10
◼
►
learn and I wife we fast we tape it we watch it like a few days later we
[TS]
00:26:14
◼
►
fast-forward through the bad stuff there are a bunch of
[TS]
00:26:17
◼
►
the great performers a lot of people our age have given up an SNL longer okay I'm
[TS]
00:26:22
◼
►
not we're we're big SNL fans here oh good yeah I think it's hit or miss as
[TS]
00:26:26
◼
►
you know sometimes you're watching entire upstairs like where I don't even
[TS]
00:26:28
◼
►
know what happened
[TS]
00:26:30
◼
►
another time you're crying for its always been like that
[TS]
00:26:33
◼
►
it's always better totally right i have this i have the same memory of no wasn't
[TS]
00:26:37
◼
►
always thought was so Kate McKennon you love her there because you watch it
[TS]
00:26:40
◼
►
she's an incredible mimic and I think she's great and ghostbusters
[TS]
00:26:43
◼
►
she is such a senior interviewed I just think she is so great and worth
[TS]
00:26:47
◼
►
beginning of her breakout part of her career like Kristen Wiig already had ran
[TS]
00:26:52
◼
►
this is a so kate mccann and I see this interview she's on the red carpet for
[TS]
00:26:55
◼
►
Ghostbusters in this tiny little girl must be like eight or nine is doing
[TS]
00:26:59
◼
►
interviews and chic ask a mechanic question Katie can look so touched in
[TS]
00:27:04
◼
►
lobby and the books that are very seriously and give to this answer in the
[TS]
00:27:07
◼
►
girls said what it was like to work on all this cool technology in the movie
[TS]
00:27:11
◼
►
Kate McKinnon said when I was a kid I used to love to take things apart radio
[TS]
00:27:15
◼
►
things that look at the circuit boards or whatever in this whole movie walk-in
[TS]
00:27:17
◼
►
everything is circuit boards and it's just like it was a dream was like my
[TS]
00:27:21
◼
►
childhood again something like that and i'm thinking that is the kind of thing
[TS]
00:27:25
◼
►
that kids kids today they don't know they're not encouraged to take things
[TS]
00:27:29
◼
►
apart they could actually violating the law if they were to know the software
[TS]
00:27:34
◼
►
side to circumvent things literally this kids could be violating federal law for
[TS]
00:27:38
◼
►
doing stuff that you are I did yeah
[TS]
00:27:40
◼
►
and although millions and millions of other children is certainly the case
[TS]
00:27:42
◼
►
that the overwhelming majority of all people have almost no curiosity about
[TS]
00:27:47
◼
►
how things work which is fine with right but for the minority of people who are
[TS]
00:27:52
◼
►
curious about how things work those also tend to be the sort of people who create
[TS]
00:27:57
◼
►
new things you know and I mean you could I think you could find that with
[TS]
00:28:00
◼
►
creative people in like you said entertainers even entertainers that it's
[TS]
00:28:04
◼
►
just like a mindset of i would like to take that apart i said is very
[TS]
00:28:10
◼
►
refinishing tables to she's got a crafty aspect or she does
[TS]
00:28:15
◼
►
um so my take on it is that I i think it's it is object philosophically to the
[TS]
00:28:22
◼
►
idea that you should outlaw being able to take things apart and figure out how
[TS]
00:28:25
◼
►
they work but on the flip side i also think that the people who make things
[TS]
00:28:28
◼
►
have every right to make him
[TS]
00:28:30
◼
►
as difficult to take apart or is you know you know like in the case with
[TS]
00:28:36
◼
►
apple and cellphone encryption that if Apple can figure out a way to
[TS]
00:28:39
◼
►
mathematically make the contents of a phone effectively unbreakable encryption
[TS]
00:28:46
◼
►
wise they have the right to do that and the NSA has a right to try to find the
[TS]
00:28:51
◼
►
holes in their logic and yeah I don't think manufacturers should be obliged to
[TS]
00:28:55
◼
►
make it easy i think that could be a marketing strategy and some do that i
[TS]
00:28:58
◼
►
was talking to a company that I can't reveal that said because of various
[TS]
00:29:01
◼
►
regulations they're not allowed to promote the fact that their product is
[TS]
00:29:05
◼
►
modifiable because it would actually put them in violation and put new regulatory
[TS]
00:29:09
◼
►
framework
[TS]
00:29:10
◼
►
however they can make their product by a modifiable including the firmware and
[TS]
00:29:14
◼
►
they just can't say anything about it so they're actually doing everything they
[TS]
00:29:18
◼
►
a great example is that I can talk about its chumby which is funny how long is
[TS]
00:29:23
◼
►
one of the plaintiffs in the eff suit is coming out a bunny lose the singapore in
[TS]
00:29:28
◼
►
singapore close to change and all the time he's a hands-on designer has been
[TS]
00:29:33
◼
►
designing an open laptop this is fascinating is not a little ideology in
[TS]
00:29:37
◼
►
it but it's also an incredible technical exercise he was one of the people behind
[TS]
00:29:40
◼
►
chumby which was originally this kind of soft alarm clock that you could make
[TS]
00:29:45
◼
►
apps for maybe two hours ago
[TS]
00:29:47
◼
►
yeah he went through a lot of revisions it's still out there company so they
[TS]
00:29:50
◼
►
left everything in such a state that when the product didn't succeed people
[TS]
00:29:54
◼
►
could keep it alive and then a new company came in to support it and that
[TS]
00:29:58
◼
►
companies now making new chunky stuff and running the servers because enough
[TS]
00:30:03
◼
►
was open and available i don't think the whole thing was open source of
[TS]
00:30:06
◼
►
forgetting all the details but they left everything open enough and then I think
[TS]
00:30:09
◼
►
when it was sitting down they opened it even further and like that was a
[TS]
00:30:13
◼
►
wonderful things as a company you could choose to do that but you can also
[TS]
00:30:16
◼
►
choose to be no rat bastards or pursue security let's say whatever you want and
[TS]
00:30:21
◼
►
not make it easy that's totally I mean I don't I don't think being there's a
[TS]
00:30:26
◼
►
difference there like should Apple allow third-party apps that are not Sultanate
[TS]
00:30:29
◼
►
storage it's a non appstore apps
[TS]
00:30:31
◼
►
that's a whole interesting debate and there's an argument to be made that they
[TS]
00:30:34
◼
►
should be required even if they have to put hurdles in and switches and you have
[TS]
00:30:38
◼
►
to agree you're gonna void your warranty or whatever that's separate from should
[TS]
00:30:43
◼
►
its firmware be you know hackable that's a very different situation they they
[TS]
00:30:47
◼
►
shouldn't pursue people who have broken into it that's where the drm issue lies
[TS]
00:30:53
◼
►
rather than they should make it easy which is a sort of philosophical
[TS]
00:30:56
◼
►
ideological situation
[TS]
00:30:59
◼
►
alright and that's where I disagree with the judge's name wines from the mac fix
[TS]
00:31:06
◼
►
it was so yeah I yeah I fix all rights it like the pentalobe screw thing was a
[TS]
00:31:10
◼
►
big that was an inflection point right is right
[TS]
00:31:12
◼
►
Apple switch two pentalobe screws it was hard to get such a screw driver than I
[TS]
00:31:16
◼
►
fix it made it which is great but Kyle maintain I think that final right yeah
[TS]
00:31:21
◼
►
he he he said apples doing this to make it hard to repair some people said maybe
[TS]
00:31:26
◼
►
it's because it's easier to do machine creation but that was your machine
[TS]
00:31:30
◼
►
assembly that's who knows but it definitely made it harder repair and
[TS]
00:31:34
◼
►
then you know kind of screwdrivers got made and now it's possible that i agree
[TS]
00:31:38
◼
►
that Apple probably does some things to make it harder for third-party Ferb
[TS]
00:31:42
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consumers and third parties to make changes in other things i think it's
[TS]
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they don't care they just engineer it because they know they can repair it so
[TS]
00:31:49
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they don't give a damn it's hard because they'll take care of it right i think
[TS]
00:31:52
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that there's that it's funny because that's a perfect example and I'd I try
[TS]
00:31:57
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to be like this as much as i can so i disagree with with kyle on it on his
[TS]
00:32:02
◼
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take on this but I'm intrigued by his argument and ya know ya know I don't
[TS]
00:32:06
◼
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think that I don't just say this guy's an idiot I i disagree with them i do
[TS]
00:32:12
◼
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believe that he's wrong but i always do enjoy reading his pieces arguing about
[TS]
00:32:16
◼
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who's pushing he pushes the he pushes the envelope in a way that's good for
[TS]
00:32:20
◼
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everybody even if you disagree with them
[TS]
00:32:22
◼
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there's nothing wrong with the idea that Apple could roll back to Phillips head
[TS]
00:32:26
◼
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screws like that doesn't make things worse for anyone even if you disagree
[TS]
00:32:29
◼
►
with why they switch the pendulum I want to . since we're sidebar suicide bombing
[TS]
00:32:34
◼
►
cyber there's a great piece about warranties and motherboard last month
[TS]
00:32:38
◼
►
and if you saw this how Sony Microsoft and other gadget makers violate federal
[TS]
00:32:42
◼
►
warranty law and i'm going to send you a URL is a great piece
[TS]
00:32:47
◼
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I never knew this most of all the things that's a break the seal and you violate
[TS]
00:32:52
◼
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weren't here actually either illegal or unenforceable
[TS]
00:32:56
◼
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I had no idea the widest already there 97 lock all the Magnusson moss Warranty
[TS]
00:33:00
◼
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Act federal law says you can open your electronics without voiding the warranty
[TS]
00:33:04
◼
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regardless of what the language of that warranty says people should read this
[TS]
00:33:07
◼
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because i was at my mind blown every single hard drive ever purchased has a
[TS]
00:33:11
◼
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sticker like that somewhere on it
[TS]
00:33:13
◼
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mhm but i always thought that it was kind of reasonable for like a hard drive
[TS]
00:33:17
◼
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because it especially in the spinning disk ear if you open up if you get to
[TS]
00:33:21
◼
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the point where we open up and expose the disc and it and it picks up dust and
[TS]
00:33:26
◼
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then doesn't work right well why shouldn't your want to do yeah it's not
[TS]
00:33:30
◼
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that but it's the thing is the warranty isn't de facto violated by the by
[TS]
00:33:34
◼
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breaking the seal and that the thing and or even repair that the the article
[TS]
00:33:39
◼
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notes they got some great you know liability lawyers better lawyers talk
[TS]
00:33:43
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about is the manufacturer has to prove that you're whatever you did cause the
[TS]
00:33:48
◼
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field haha gotcha that's a fact
[TS]
00:33:49
◼
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so they can do that they can say there's just on the drive wasn't originally it
[TS]
00:33:53
◼
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works when you got it so screw and I see that it was going back to Kyle whines I
[TS]
00:33:58
◼
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i think his argument would be bolstered if he stopped attributing malice to
[TS]
00:34:04
◼
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apple and simply stated why he thinks these would be better devices with
[TS]
00:34:09
◼
►
standard screws and I know one of his other Bugaboos is the use of glue
[TS]
00:34:13
◼
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oh yeah you know and did you know make that just make the argument that this
[TS]
00:34:17
◼
►
would be a better device for everybody if you know they stopped using glue and
[TS]
00:34:23
◼
►
stuff like that and you instead of saying it that they're doing this to
[TS]
00:34:27
◼
►
make it hard to repair Apple does not care about the repair shops they don't
[TS]
00:34:31
◼
►
yeah they did give know shits it's not me yeah and yeah it's also like this is
[TS]
00:34:36
◼
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a case I this is I mr. not a sidebar swear to god I'm like the biggest
[TS]
00:34:40
◼
►
parentheses nesters you know but while take Iran this great piece set i think
[TS]
00:34:44
◼
►
that 538 I think that's right about these great i love this writing and he
[TS]
00:34:48
◼
►
wrote this thing about how IMDb movies movie scores are are sunk by mail trolls
[TS]
00:34:57
◼
►
because a to the analysis and you can see that men more highly downvote orchid
[TS]
00:35:04
◼
►
poor ratings to movies that women like better than in women do not do the same
[TS]
00:35:08
◼
►
mail films films that men like better so you can look at films that more men have
[TS]
00:35:12
◼
►
seen this gender split you know and so forth and that you can do that analysis
[TS]
00:35:15
◼
►
and figured out and the article is really interesting but the one thing I
[TS]
00:35:18
◼
►
disagree with them as he was attributing malice he said effectively that men are
[TS]
00:35:22
◼
►
trolling as opposed to internalizing their own toxic masculinity and voting
[TS]
00:35:27
◼
►
stuff down because they thought no one should see it sort of ghostbusters thing
[TS]
00:35:30
◼
►
again like well if you haven't seen the movie and you're voting 23 your kind of
[TS]
00:35:34
◼
►
the troll but some people may have been it may have seen it you don't know how
[TS]
00:35:37
◼
►
many haven't seen it how have and whatever I feel like the same thing with
[TS]
00:35:41
◼
►
a bit with people who attribute things to apple if you know if you could pull
[TS]
00:35:45
◼
►
it out and say I talk to are you know in a plunger goes public is i worked at
[TS]
00:35:51
◼
►
Apple for 20 years and the thing I did to screw repair for right then you can
[TS]
00:35:55
◼
►
see melis my job was to make it a difficult or impossible to do you
[TS]
00:36:00
◼
►
replace your screen with a third-party facility because people want is the
[TS]
00:36:04
◼
►
hundred-dollar replacement fee i was the extra glue engineer at apple continuing
[TS]
00:36:08
◼
►
glue engineer before this is good i think an online i want to go back to the
[TS]
00:36:15
◼
►
the security bug ya so all the way all the way back to this this responsible
[TS]
00:36:23
◼
►
for you which is called responsible it like i don't know i made with this face
[TS]
00:36:27
◼
►
like responsible disclosure . yeah alright wait for it so a in some aspect
[TS]
00:36:32
◼
►
though it's not responsible because the only things that are updated are the
[TS]
00:36:36
◼
►
very latest update to the OS I'm talking to you right now on through an imac that
[TS]
00:36:42
◼
►
has not been updated because i didn't feel like restarting my mac before we
[TS]
00:36:45
◼
►
started the shot right right my the mac i'm talking to you on right now is not
[TS]
00:36:50
◼
►
updated my iphone is I thoroughly doubt that my sons are wife's iphones are I'd
[TS]
00:36:58
◼
►
pretty sure my ipad is not because i haven't I know it might be cuz i'm
[TS]
00:37:03
◼
►
running iOS 10 beta so I don't know but I said I i have devices i'm technically
[TS]
00:37:07
◼
►
adept and I into the news and I have devices that are updated yet and let
[TS]
00:37:14
◼
►
anybody who hasn't updated too
[TS]
00:37:17
◼
►
el capitan yet if you're running a love you know LOL what was the one before
[TS]
00:37:25
◼
►
assembly i don't have to disseminate to keep looking it up you know you're still
[TS]
00:37:31
◼
►
you're still vulnerable and I don't know if Apple you know nobody knows because
[TS]
00:37:36
◼
►
apple won't say but whether Apple's going to do a security update for those
[TS]
00:37:38
◼
►
things either so it's nonsense i often wonder about disclosing these things you
[TS]
00:37:43
◼
►
know whether it's it's good or bad
[TS]
00:37:46
◼
►
well there's that yeah there's a couple different aspects to it right if there's
[TS]
00:37:49
◼
►
a zero-day you know which just for the benefit of listen 20 days and exploit
[TS]
00:37:54
◼
►
that is known as then something is patch so the patch comes out and it's known
[TS]
00:37:59
◼
►
that it's in a mountain malware is being used right so has to be patched
[TS]
00:38:05
◼
►
immediately because you have to protect people are inactive danger so this is
[TS]
00:38:08
◼
►
not a zero-day there's no no no attacks in the wild haven't seen anything last
[TS]
00:38:12
◼
►
couple days suggested anyone had managed to explain this in any Broadway and we
[TS]
00:38:15
◼
►
know that because Mac users and iOS users if it didn't send out as general
[TS]
00:38:19
◼
►
malware would have been reporting I've been hijacked or whatever because now
[TS]
00:38:23
◼
►
we're distributors are not subtle typically be ransomed me a big thing
[TS]
00:38:27
◼
►
right now is ransomware as you know I've been running about that recently a
[TS]
00:38:30
◼
►
couple articles on it and anyway so we so this isn't a zero-day but this is the
[TS]
00:38:36
◼
►
tricky part like if you don't think that it's in the wild like you're working for
[TS]
00:38:39
◼
►
a security company there's no reports of this coming out that even analyzing you
[TS]
00:38:43
◼
►
found it printed proactively in advance or respectively and you know the patches
[TS]
00:38:49
◼
►
and made and distributed so anyone can get it has it that removes the financial
[TS]
00:38:53
◼
►
incentive for any criminal to criminal organization to try to find and exploit
[TS]
00:38:57
◼
►
because the window is closing so fast like you know twenty-five percent of its
[TS]
00:39:01
◼
►
closed the first two hours and if Apple pushes update so heavily makes it hard
[TS]
00:39:06
◼
►
to ignore them especially in iOS and other platforms that the odds of having
[TS]
00:39:11
◼
►
a target are very small so you spend weeks three months developing the
[TS]
00:39:15
◼
►
payload of the exploit technology to deliver the correct play load and by
[TS]
00:39:18
◼
►
then 93% of people of update and you have you know a couple hundred thousand
[TS]
00:39:22
◼
►
people you have to reach and even spam and phishing doesn't make it worthwhile
[TS]
00:39:26
◼
►
to send out the messages to reach a fraction of them so the economics of it
[TS]
00:39:30
◼
►
are bad
[TS]
00:39:31
◼
►
when it's 90 days with a zero-day you disclose because it's so dangerous and
[TS]
00:39:34
◼
►
want to run to patch right away and the economics their change instantly too but
[TS]
00:39:38
◼
►
there's exploits out there that will be trying to be put out as fast as they can
[TS]
00:39:41
◼
►
be four people patch
[TS]
00:39:43
◼
►
ah let me take a break here and thank our first sponsor i love this is a brand
[TS]
00:39:47
◼
►
new sponsor and it is a great app it's called boom it's a mac app from global
[TS]
00:39:54
◼
►
delight have you ever wished that the audio playing three Mac could be richer
[TS]
00:39:57
◼
►
crisper and just better if you like listening to music movies videos through
[TS]
00:40:02
◼
►
your Mac or any other audio then you may have searched for ways to boost the
[TS]
00:40:08
◼
►
volume on your Mac but haven't found anything yet well that's what boom does
[TS]
00:40:11
◼
►
it's an amazing audio enhancer for the Mac it's simple it's gorgeous as
[TS]
00:40:15
◼
►
great-looking you I these guys globalite have always always done really really
[TS]
00:40:20
◼
►
high-end you know classic in the Mac Developer attention to detail and and
[TS]
00:40:26
◼
►
all the icons look great and everything like that so it's just a volume booster
[TS]
00:40:32
◼
►
that's it just works on a system-wide level so you don't have to install it
[TS]
00:40:37
◼
►
like inside act apps not a plug-in or anything like that and anything you plan
[TS]
00:40:41
◼
►
your Mac suddenly sounds amplified it works with headphones works for speakers
[TS]
00:40:47
◼
►
and in the best part this
[TS]
00:40:51
◼
►
its a Mac world best of show winner this is an app that has been renowned it
[TS]
00:40:55
◼
►
really it you know it sounds almost like snake oil but it really does work it's
[TS]
00:40:58
◼
►
one the macworld best of show back when macworld was a show and here's the best
[TS]
00:41:04
◼
►
part anyway I keep talking circle here but the best part is right now for a
[TS]
00:41:08
◼
►
very limited . i don't quite know how limited the period is so if you hear it
[TS]
00:41:11
◼
►
you better go get it now it is thirty-three percent off in their store
[TS]
00:41:15
◼
►
it's just 999 usually 15 bucks you where you go here's their URL it's a bit ly
[TS]
00:41:21
◼
►
URL so go to be IT . ly italy / boom to Mac that's the digit 2 bit ly / boom to
[TS]
00:41:33
◼
►
mac and you'll get more info they have a seven day free trial can you believe
[TS]
00:41:38
◼
►
seven day free trial what it it's like in the world of the app store it's like
[TS]
00:41:42
◼
►
you forget about free trials well
[TS]
00:41:44
◼
►
what that's why the mac is awesome seven day free trial try it
[TS]
00:41:48
◼
►
listen to it see that you liked it and then you can get it for thirty-three
[TS]
00:41:52
◼
►
percent off thats boom to that's what the reason the two is anywhere else is
[TS]
00:41:57
◼
►
version 2 of the a boom to thirty-three percent off italy / boom to mak a great
[TS]
00:42:02
◼
►
app I'm we were talking before about the sort of miss can I don't know what you'd
[TS]
00:42:12
◼
►
call it but the idea that mac users are smug insufferably smug on security
[TS]
00:42:17
◼
►
issues so true and it that's another one that's sort of like a pet issue of mine
[TS]
00:42:23
◼
►
is is the incessant inevitable need to boil everything down to a binary it's
[TS]
00:42:33
◼
►
either this or that either the mac is completely invulnerable to stop malware
[TS]
00:42:40
◼
►
and security exploits or the mac is every bit as vulnerable and exploitable
[TS]
00:42:47
◼
►
is every other system that's out there I when the truth is in between it is
[TS]
00:42:53
◼
►
nuanced you know and it was a lot that I you still see it and part of it is that
[TS]
00:43:00
◼
►
iOS is so spectacularly popular and such a lucrative target but in the old days
[TS]
00:43:06
◼
►
pre iphone it was always almost always boil down to an argument that the mac
[TS]
00:43:14
◼
►
you know windows has all this malware problems all these issues and and all
[TS]
00:43:19
◼
►
this you know that the and I don't even think it was snake well i think it was a
[TS]
00:43:22
◼
►
reasonable thing that you know informed users would agree with was that it was
[TS]
00:43:27
◼
►
considered a just standard practice to install antivirus on your Windows PC
[TS]
00:43:34
◼
►
that if you didn't you were a fool and you're probably going to get exploited
[TS]
00:43:38
◼
►
oh yeah would you just all virtual windows machine on your mac and
[TS]
00:43:41
◼
►
parallels and then it launched it and we get infected before you can install the
[TS]
00:43:45
◼
►
antivirus software it's not up to me it's it's no exaggeration and then you
[TS]
00:43:52
◼
►
Mac users informed mac users like myself would say well i-i-i don't run
[TS]
00:43:58
◼
►
any antivirus on my mac and in fact i recommend I i don't recommend my family
[TS]
00:44:03
◼
►
members do and I don't think you should either and I don't think you need to and
[TS]
00:44:08
◼
►
then they would say what you're an idiot because the only reason the Mac doesn't
[TS]
00:44:11
◼
►
get exploited is that it's just it's every bit as vulnerable as Windows but
[TS]
00:44:14
◼
►
it's too small for the malware people to care about and it's like you can't
[TS]
00:44:19
◼
►
disprove that that's one of those it's like a I don't know what the rhetorical
[TS]
00:44:22
◼
►
for the description of that is but it's it's sort of like a straw man argument
[TS]
00:44:26
◼
►
you can't knock it down you can't just proved it
[TS]
00:44:29
◼
►
hypothetical like that yeah there's no way to prove it otherwise except if the
[TS]
00:44:35
◼
►
mac . as popular as windows and that's what happened that sort of happened with
[TS]
00:44:41
◼
►
iOS right iOS has you know hundreds of millions or i guess a billion active
[TS]
00:44:46
◼
►
devices there might be now that I think about it there might be more iOS devices
[TS]
00:44:51
◼
►
in use than windows devices i don't know that Michael but I think I think there's
[TS]
00:44:55
◼
►
more windows because windows things are never this thing right people running
[TS]
00:44:58
◼
►
windows 95 start someplace so they're not it's in the ballpark probably
[TS]
00:45:01
◼
►
running an air traffic controller something it is in the ballpark
[TS]
00:45:05
◼
►
yeah and it didn't happen
[TS]
00:45:09
◼
►
I mean now there is malware for mac there is malware that attacks iOS but
[TS]
00:45:13
◼
►
it's never been as rampant a problem as it has been on other platforms
[TS]
00:45:17
◼
►
yeah it's I i I've always said i should say always but I said increasingly it's
[TS]
00:45:23
◼
►
not goodbye for increasing like Apple was a weird target we have it-- were the
[TS]
00:45:27
◼
►
first viruses come to the computers the first widespread the worms and things
[TS]
00:45:31
◼
►
was through a max right we had that the one that you stuck a discounted rate the
[TS]
00:45:35
◼
►
floppy the other thing I just that in my notes here i do you remember what your
[TS]
00:45:39
◼
►
mat there wasn't going to be there was a time when I did run antivirus on my mac
[TS]
00:45:45
◼
►
and i would recommend everybody do it was called disinfectant and hear all of
[TS]
00:45:49
◼
►
that has no it was one guy it was like a guy up in Seattle right
[TS]
00:45:54
◼
►
oh sure so right because it he charged for know it's free but it wasn't great
[TS]
00:45:59
◼
►
was as good as the commercial solutions for a long time John Norse dead
[TS]
00:46:04
◼
►
no that's good memory i think that's right very nice guy if I recall to
[TS]
00:46:08
◼
►
really nice guy i mean like
[TS]
00:46:11
◼
►
it's just amazing that it was just it was just for utility united states like
[TS]
00:46:17
◼
►
a net you would North dead John overstepped just missing its so there's
[TS]
00:46:23
◼
►
this homepage on your stats homepage scary is I i will put this in the show
[TS]
00:46:29
◼
►
John Nienstedt homepage it was amazing you would it was in it you ran it it
[TS]
00:46:34
◼
►
didn't slit seemingly didn't slow your Mac down at all had no adverse effects
[TS]
00:46:40
◼
►
and it was updated on a regular basis with all the new viruses that would
[TS]
00:46:46
◼
►
spread around and it would identify them and block them but yeah that was like an
[TS]
00:46:50
◼
►
insidious when I remember we drexel was absolutely hit by it was it was it was
[TS]
00:46:56
◼
►
it was so insidious it was a virus that would spread just by inserting a floppy
[TS]
00:46:59
◼
►
disk into an already infected Christian great piece of engineering for the day
[TS]
00:47:03
◼
►
yeah but yeah so here's my thing so Apple didn't necessarily their the Apple
[TS]
00:47:08
◼
►
was never necessarily had any innovation like address space layout randomization
[TS]
00:47:12
◼
►
ALS r which is a great technique use so that you can predictably as an hour
[TS]
00:47:17
◼
►
developer nowhere part of the system is going to be located in memory
[TS]
00:47:21
◼
►
necessarily and more ASL are you do across everything the harder it is to
[TS]
00:47:26
◼
►
target memory location it has something happened and so that you know that
[TS]
00:47:29
◼
►
windows i want to say Microsoft energies that years before and they needed to
[TS]
00:47:33
◼
►
before always 10 was much more mystery but the Apple wasn't necessary innovator
[TS]
00:47:38
◼
►
in that what they were an innovator in was accidental things that works right
[TS]
00:47:42
◼
►
so Apple going to free updates force operating system you know first super
[TS]
00:47:48
◼
►
cheap and then completely free and all the free incremental ones and the way in
[TS]
00:47:52
◼
►
which you can do incremental update OS 10 without typically destroying your
[TS]
00:47:56
◼
►
system i know there's some bad releases and I had problems over the years but
[TS]
00:48:00
◼
►
they create an environment which people were expected to run updates and
[TS]
00:48:03
◼
►
typically stay up-to-date you might have been no using 10.6 . not 10.7 for a
[TS]
00:48:08
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while but then you switch over and when you look at over the years as you looked
[TS]
00:48:12
◼
►
at the adoption curve it's ridiculous compared to any other operating system
[TS]
00:48:16
◼
►
as people move up so fast and software developers of course have the issue of
[TS]
00:48:20
◼
►
compatibility know that that's one thing so there are
[TS]
00:48:23
◼
►
that the long tail of older versions by number of people running a number of
[TS]
00:48:29
◼
►
computers rather of older versions always 10 is very small compared to most
[TS]
00:48:33
◼
►
other things you can android to android and there's this incredible distribution
[TS]
00:48:37
◼
►
because android devices when they were sold originally the first generations as
[TS]
00:48:42
◼
►
opposed to iOS it was very difficult or impossible to get beyond the version
[TS]
00:48:47
◼
►
even the subversion like to . to that you had installed that gives you a great
[TS]
00:48:51
◼
►
target because you know there's going to be a hundred million devices out there
[TS]
00:48:54
◼
►
running android 2.2 for as long as the devices work so you have that target to
[TS]
00:48:59
◼
►
attack forever Android as opposed to us 10 or iOS didn't have a good pathway
[TS]
00:49:05
◼
►
directly to users any windows has this of course is direct pathway and
[TS]
00:49:09
◼
►
eventually help to provide security updates so Android users are sort of
[TS]
00:49:13
◼
►
abandoned google has been working on this for years to create an effective
[TS]
00:49:16
◼
►
way of rapid turnaround for certain kinds of security issues switching to
[TS]
00:49:20
◼
►
apps is one way one of my colleagues over at green bar in the idg family
[TS]
00:49:25
◼
►
they're though I was telling the other day like Google having a messaging app
[TS]
00:49:30
◼
►
you know hangouts and messenger called mr. they can update the app if there's a
[TS]
00:49:34
◼
►
security problem the app the app can take care of it but they can update the
[TS]
00:49:37
◼
►
entire system because someone's running an outdated or run fashionable phone so
[TS]
00:49:41
◼
►
Apple I think the upgrade cycle can always reduces the target of potential
[TS]
00:49:46
◼
►
infections whether it's with iOS which is a monolithic you know ecosystem as
[TS]
00:49:51
◼
►
opposed to android or its with OS 10 where they push stuff out and I think it
[TS]
00:49:55
◼
►
had it seems like a pretty fast pretty fast way and get people up the next
[TS]
00:49:59
◼
►
version so there's never a lot of people that you can easily target and with
[TS]
00:50:02
◼
►
Windows you people running hundreds of millions people running pretty Windows
[TS]
00:50:06
◼
►
10 versions you have hundreds of millions of android users may be several
[TS]
00:50:10
◼
►
hundred million running pre marshmallow 6 . x versions right so those targets
[TS]
00:50:15
◼
►
are so lovely that as a if your email or developer and your criminal and you're
[TS]
00:50:20
◼
►
trying to hit the biggest target why would you do it for iOS or OS 10 if it's
[TS]
00:50:25
◼
►
going to be hard or there aren't enough people it's it's again if you're doing
[TS]
00:50:29
◼
►
that shotgun approach of I want to see at least I want to do the amount of work
[TS]
00:50:33
◼
►
and get my
[TS]
00:50:35
◼
►
scummy little piece of malware on as many devices as possible i'm going to
[TS]
00:50:39
◼
►
send a billion phishing messages and i know that i'm going to catch of that
[TS]
00:50:42
◼
►
like a hundred million Android 2.2 users it's their owners is easy relatively
[TS]
00:50:46
◼
►
whereas if you want if you're in the business of targeting specific
[TS]
00:50:51
◼
►
individuals at the best of a government agency
[TS]
00:50:53
◼
►
you totally different yeah i mean look at the threat for the hacking team that
[TS]
00:50:57
◼
►
revealed how many different kinds of attacks that were against right Macs and
[TS]
00:51:00
◼
►
iOS so you know it's a different category is something to be concerned
[TS]
00:51:03
◼
►
about but it's also things like Apple didn't have a native mail program for
[TS]
00:51:07
◼
►
the longest time remember then they come out with me all the male's kind of
[TS]
00:51:09
◼
►
crappy but it also by time Apple came up with own mail program for OS 10 it was
[TS]
00:51:15
◼
►
already diversity so you couldn't as a malware author target a specific popular
[TS]
00:51:19
◼
►
male programs problems the mail programs were deeply integrated like they were
[TS]
00:51:24
◼
►
windows so you couldn't cause like JavaScript to run an attached message
[TS]
00:51:27
◼
►
without someone clicking on it in eudora or whatever right and then mail came out
[TS]
00:51:32
◼
►
apple already knew this was a problem to the engineer something that was less
[TS]
00:51:35
◼
►
embedded in more separate so you can still have stuff that would go wrong but
[TS]
00:51:39
◼
►
it was a little more limited set of activities and happened with outlook
[TS]
00:51:43
◼
►
integration and Microsoft's basically spent the last 20 years
[TS]
00:51:46
◼
►
pulling out the hooks that built deeply into its systems that allowed things
[TS]
00:51:50
◼
►
that happen when they should have been sandbox or so old that I specifically
[TS]
00:51:55
◼
►
you say that and it sounds it sounds so old
[TS]
00:51:58
◼
►
that's the first pic max ship without an email
[TS]
00:52:02
◼
►
Andy and I have 2w I knew that Apple didn't make one but I was like wait did
[TS]
00:52:06
◼
►
they may be ship like netscape's weirdo email or something i said no they didn't
[TS]
00:52:11
◼
►
ship any of them didn't even order the 1i was used or user I'm okay after I
[TS]
00:52:17
◼
►
mean outlook i think i use outlook for a while in the office suite
[TS]
00:52:21
◼
►
I don't know that was part of was that part of the deal two jobs and engage
[TS]
00:52:25
◼
►
agree as part of the Microsoft investment that Apple wasn't going to
[TS]
00:52:30
◼
►
release its own mail software now no okay because that's what I look
[TS]
00:52:33
◼
►
existence we played office or they can sell your door right there are a bunch
[TS]
00:52:36
◼
►
of other mail programs still there's still a remarkable number of email
[TS]
00:52:39
◼
►
programs available and new ones being developed
[TS]
00:52:42
◼
►
I don't I don't wanna I don't wanna
[TS]
00:52:43
◼
►
I don't want to resort to google here i want either me or you to remember it was
[TS]
00:52:47
◼
►
the one said Spencer's team created i went on to microsoft and created the
[TS]
00:52:54
◼
►
good version of outlook and wasn't note was a call and guy ever used guy
[TS]
00:53:01
◼
►
kawasaki was big male mate
[TS]
00:53:04
◼
►
no no it was you will love it by some type of pie was it a virus product at
[TS]
00:53:11
◼
►
one point even Clarence had an email product in it
[TS]
00:53:14
◼
►
I don't you know i'll tell you i use mail Smith today I i actually wrote you
[TS]
00:53:19
◼
►
still do i wrote a programmer article for macro recently called old software
[TS]
00:53:23
◼
►
that we all still use I got so many lovely comments from people shipping
[TS]
00:53:27
◼
►
with these i use quicken 2007by use mail Smith which is updated for compatibility
[TS]
00:53:31
◼
►
i use CSS editor for mac rabbit which doesn't develop any more for doing CSS
[TS]
00:53:36
◼
►
tweaking on live sites i have this whole set of old software that's that's still
[TS]
00:53:41
◼
►
either being tiny compatibility updates or manages to work under the current
[TS]
00:53:46
◼
►
environment and i'll cry when it stops and people chimed in with all this offer
[TS]
00:53:49
◼
►
these that's sometimes like 10 plus years old that they've just been 11
[TS]
00:53:54
◼
►
later a leveller they upgraded it very nice the people involved into a to be
[TS]
00:54:00
◼
►
compatible with El Capitan but level later I don't think was really changed
[TS]
00:54:04
◼
►
for several years it's a vital piece of podcast no audio normalization
[TS]
00:54:08
◼
►
equalization software I week all the thought I have I did sheet google and i
[TS]
00:54:14
◼
►
want to check Spencer's linkedin page it was fog city software Fox yes and the
[TS]
00:54:21
◼
►
product was called emailer MN and it was purchased by apple in March 1996 and
[TS]
00:54:27
◼
►
became claris emailer so Apple owned it because apple owns or I guess Clarence
[TS]
00:54:32
◼
►
doesn't exist anymore and I guess it's filemaker it's like let's find out and
[TS]
00:54:35
◼
►
some it was funny and apple only the email client but didn't pre install it
[TS]
00:54:40
◼
►
on my god
[TS]
00:54:41
◼
►
I know is because and the whole point was that until the you know again I've
[TS]
00:54:48
◼
►
long said that to me there's really only two areas at Apple there is the original
[TS]
00:54:54
◼
►
the era up and then starting with the next reunification that's like modern
[TS]
00:55:00
◼
►
Apple modern Apple started with the next reunification mm and jobs coming back
[TS]
00:55:06
◼
►
and that's why there's so many things that were different but in the in the
[TS]
00:55:09
◼
►
original apple it was it was like explicit wasn't even implicit like I
[TS]
00:55:14
◼
►
think Apple was explicit about it at times that they didn't want to compete
[TS]
00:55:20
◼
►
with third-party right developers and so the mac you know it would have it had
[TS]
00:55:26
◼
►
like what was it called back then simple text but each text iconic over now i
[TS]
00:55:33
◼
►
think it's i remember simple text think that was later I think you're each text
[TS]
00:55:36
◼
►
was like the built-in readme reader but it's super minimal i meanwe less way
[TS]
00:55:42
◼
►
more minimal featured minimally featured even then txt edit today we're sorry we
[TS]
00:55:47
◼
►
pissed about TextEdit because text said it actually has its roots right in next
[TS]
00:55:51
◼
►
yeah i mean always you basically and text edit is a great piece of software
[TS]
00:55:54
◼
►
no one uses and i wrote a macro piece about how great there's some features in
[TS]
00:55:58
◼
►
it that are invaluable you can basically cannot easily get in any other unstable
[TS]
00:56:02
◼
►
people do use it right there are it's sort of like a secure cult of people who
[TS]
00:56:06
◼
►
love and and rightly so
[TS]
00:56:09
◼
►
textedit including people at Apple i remember i had a meeting at Apple admit
[TS]
00:56:13
◼
►
but over a decade ago when I was it joint it was nothing to do with daring
[TS]
00:56:16
◼
►
fireball was you know Apple wanted to meet with us and talk about Giants
[TS]
00:56:21
◼
►
technology and vehicle and I noticed that the it was the first time actually
[TS]
00:56:26
◼
►
I met Michael lop in person
[TS]
00:56:28
◼
►
oh yeah princeton repose he was there even is an apple software manager at the
[TS]
00:56:32
◼
►
time and so we didn't know each other we weren't friends yet but we were you know
[TS]
00:56:36
◼
►
online had a little bit of back-and-forth simply as you know he
[TS]
00:56:40
◼
►
knew daring fireball I new ransom proposed he comes into the meeting and
[TS]
00:56:44
◼
►
of course he's very you know such a minimalist he opens up his is that
[TS]
00:56:49
◼
►
it was you might even been a powerbook at the time but whatever we know macbook
[TS]
00:56:53
◼
►
powerbook of course there's nothing on screen it's just a beautiful desktop
[TS]
00:56:56
◼
►
picture a he launches text edit and he's got one window on screen and it's text
[TS]
00:57:01
◼
►
and that's the app he used to take notes for the meeting and I was kind of blown
[TS]
00:57:05
◼
►
away but also not surprised at all and he was like oh of course I because again
[TS]
00:57:08
◼
►
he said you know why use this app I use this app because it is super simple and
[TS]
00:57:12
◼
►
it has never once crossed me I've never lost a single letter of anything I've
[TS]
00:57:17
◼
►
ever typed in TextEdit that there's any way I don't I think this is the case in
[TS]
00:57:22
◼
►
Japan I don't know but in Japan it used to be the left on your business card
[TS]
00:57:25
◼
►
more important you were and at least in the eighties I'm missing a cartoon about
[TS]
00:57:28
◼
►
this and reading about this you know you do when you're handsome business card
[TS]
00:57:31
◼
►
Japan you hold it with two hands and you handed to them it's just you know it got
[TS]
00:57:34
◼
►
a little bit of a ceremony about used to have no idea what people do today
[TS]
00:57:37
◼
►
there's a comic strip at the time by all cartoonist it was about these two people
[TS]
00:57:41
◼
►
competing for a job in Japan and striving to be whatever and one of them
[TS]
00:57:44
◼
►
has a dreamy sigh chance I met God he handed me his business card it was
[TS]
00:57:48
◼
►
completely black
[TS]
00:57:49
◼
►
I don't think you know you're talking about Michael lottery so alpha had an
[TS]
00:57:53
◼
►
email product and they didn't even pre-install it I don't think maybe they
[TS]
00:57:56
◼
►
did at some point yes nothing bundled you know they kept their hands off in
[TS]
00:58:01
◼
►
Microsoft integration bundling tying monopoly issue tendencies always keeping
[TS]
00:58:07
◼
►
this market locked in for themselves whether it's business software
[TS]
00:58:10
◼
►
productivity issues email browser that was their security downfall and I think
[TS]
00:58:15
◼
►
they spent a lot of time backing away from that in ok oh so i just did this
[TS]
00:58:19
◼
►
story I don't know if this is the sidebar we're still talking viruses i
[TS]
00:58:22
◼
►
just did a piece that should be out by the time this airs for MIT technology
[TS]
00:58:26
◼
►
review about some new research it's not it's been public for months
[TS]
00:58:29
◼
►
a couple of research teams at different universities came up with strategies for
[TS]
00:58:33
◼
►
fighting ransomware on windows and it was very interesting and I talked to a
[TS]
00:58:36
◼
►
bunch of your doctor mcafee and and other folks and and the researchers and
[TS]
00:58:40
◼
►
the thing that's hilariously well how do you stop ransomware what's you know what
[TS]
00:58:43
◼
►
are you doing they're like well you keep your software update your install you
[TS]
00:58:46
◼
►
know you do i run the latest patches you don't run java or flash like wait what
[TS]
00:58:50
◼
►
about virus software like that's sort of the last stage like we had somewhere and
[TS]
00:58:54
◼
►
most now we're now just targets incredibly low hanging fruit of which
[TS]
00:58:58
◼
►
there still remains so much like so one of the people I spoke to said something
[TS]
00:59:01
◼
►
like fifty percent of machines you
[TS]
00:59:03
◼
►
just get into because they're just not it protected anyway forget antivirus
[TS]
00:59:08
◼
►
software what the ransomware what's interesting is the developers of these
[TS]
00:59:13
◼
►
these academics rather the two different groups took different approaches the
[TS]
00:59:16
◼
►
fact is ransomware it works on user space files so it's actually insidious
[TS]
00:59:21
◼
►
you don't have to gain deeper missions when I the payload is dropped and it
[TS]
00:59:24
◼
►
runs you know a lot of ransomware is like scripts like PHP or java script
[TS]
00:59:28
◼
►
right and you double-click of a Trojan horse that's delivered via email and it
[TS]
00:59:33
◼
►
just start encrypting files because it doesn't need extra permission right it
[TS]
00:59:36
◼
►
can it's their your files so they're only doing documents but there's a lot
[TS]
00:59:39
◼
►
of Telltale's entropy and all kinds of other stuff they can monitor so that the
[TS]
00:59:43
◼
►
approach that really cool but I was like oh that's one reason ransomware has a
[TS]
00:59:46
◼
►
money thing at the end which is very straightforward and there's like six
[TS]
00:59:51
◼
►
million unique variance or grin somewhere out there now because the
[TS]
00:59:55
◼
►
modifications of a bunch of like bass families of ransomware so many different
[TS]
00:59:59
◼
►
people are doing it
[TS]
00:59:59
◼
►
people are doing it
[TS]
01:00:00
◼
►
because the money is so easy but fundamentally it has that great
[TS]
01:00:03
◼
►
advantage is not trying to get into your Colonel do something it's not trying to
[TS]
01:00:07
◼
►
hijack your networking it's just trying to take your word documents to make them
[TS]
01:00:11
◼
►
unreadable right it's not really fighting the system it's actually going
[TS]
01:00:14
◼
►
with the flow of the system yeah
[TS]
01:00:15
◼
►
oh you're something to user double-click you could you have access to all of
[TS]
01:00:18
◼
►
these files
[TS]
01:00:19
◼
►
yeah your my documents but we got well and it's exactly the sort of thing is
[TS]
01:00:23
◼
►
exactly the sort of reason that Apple is you know sandboxed iOS from the start
[TS]
01:00:28
◼
►
and is so for all the technical problems it causes for honest apps why they're so
[TS]
01:00:36
◼
►
bent towards sandboxing on Mac as well yeah and I hear that there's a technique
[TS]
01:00:43
◼
►
I learned that I didn't know about there's a micro virtualization is coming
[TS]
01:00:47
◼
►
it's a step beyond sandboxing every app runs essentially its own tiny virtual
[TS]
01:00:51
◼
►
machine which sounds crazy but bromium BR omim is one of the companies in space
[TS]
01:00:57
◼
►
i think was it
[TS]
01:00:59
◼
►
f-secure be has a product and it's the new thing because a lot of business
[TS]
01:01:03
◼
►
users are basically only running a handful of apps so running them in the
[TS]
01:01:07
◼
►
in the virtual environments are transparent to you as a user but
[TS]
01:01:10
◼
►
essentially it's like super sandboxing right it's wild
[TS]
01:01:14
◼
►
I did you see the story I link to it i guess i'll put it in the show notes like
[TS]
01:01:19
◼
►
to it earlier this week or maybe last week where there was this variant of
[TS]
01:01:25
◼
►
ransomware that doesn't actually after you pay them it doesn't give you
[TS]
01:01:31
◼
►
oh yeah yeah so the wait for anybody who doesn't know the way ransomware working
[TS]
01:01:35
◼
►
machine gets it by ransomware that the ransomware malware starts running and it
[TS]
01:01:39
◼
►
starts encrypting your files and then all of a sudden you're going what you
[TS]
01:01:43
◼
►
notice it when you go to open one of your documents and it gives you a
[TS]
01:01:47
◼
►
dialogue and it says you've been you know you've been hit by ransomware all
[TS]
01:01:52
◼
►
of your files are encrypted and they really are encrypted and so like if
[TS]
01:01:55
◼
►
you'd like to try to open it and you know a text editor or something it's
[TS]
01:01:59
◼
►
just going to be you know garbled binary stuff because it's encrypted right in
[TS]
01:02:03
◼
►
the cantina sent via command control system that's the way it does get a
[TS]
01:02:06
◼
►
little network access so that he is not stored on the device you can just
[TS]
01:02:10
◼
►
extract the key cement yeah
[TS]
01:02:11
◼
►
there's so there's some clever you know use of encryption there and then if you
[TS]
01:02:15
◼
►
give them money by following steps x y&z who knows you know maybe they want
[TS]
01:02:20
◼
►
Bitcoin you have to go buy bitcoin and given the Bitcoin or you know or they
[TS]
01:02:24
◼
►
just want your credit card number or whatever
[TS]
01:02:27
◼
►
somehow you've got to get the money and then you give them money and then they
[TS]
01:02:30
◼
►
really do decrypt you know they give you the key and your get your files back and
[TS]
01:02:34
◼
►
therefore in case of high-profile cases there is I remember there was a hospital
[TS]
01:02:38
◼
►
i think in los angeles hospital that I had my ransomware and it went 17
[TS]
01:02:42
◼
►
thousand dollars i think the unencrypted they had to build you know that you know
[TS]
01:02:47
◼
►
and and there's sort of a you know it's like an old almost like a political
[TS]
01:02:51
◼
►
thing that you know that the United States government doesn't negotiate with
[TS]
01:02:54
◼
►
terrorists and if that's your apology if you just state that is your policy of
[TS]
01:02:57
◼
►
from we don't negotiate with with terrorists it hopefully acts as a
[TS]
01:03:02
◼
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deterrent to terrorists who would you know take people take us you know take
[TS]
01:03:07
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people hostage because they you know now it's not really true that we don't
[TS]
01:03:10
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negotiate with them but it's the policy and you can see the logic of that you
[TS]
01:03:14
◼
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can see the logic of what you should never pay these people for this but at a
[TS]
01:03:17
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certain point it might have been worth it for if it was critical enough
[TS]
01:03:20
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information that might be worth it for you to pay whatever the price that the
[TS]
01:03:24
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price they're asking
[TS]
01:03:25
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however distasteful it is to actually give in and give these little criminals
[TS]
01:03:30
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money it might be more valuable to you you know then that you know that the
[TS]
01:03:34
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actual data that's been encrypted is more valuable
[TS]
01:03:38
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now the funny thing is that there's a group there's a group that you give him
[TS]
01:03:46
◼
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the money and I'm laughing but it's terrible because it's it's even worse
[TS]
01:03:49
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obviously but the thing that makes me it makes me laugh about it is that all of
[TS]
01:03:54
◼
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them and all of the is into ransomware and I hate it so funny to say that the
[TS]
01:04:00
◼
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honest crooks I've got to be furious about this because if word spreads that
[TS]
01:04:06
◼
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even if you pay you don't get your files back its gonna make people less likely
[TS]
01:04:09
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to pay I so many things to say about this guy say if you think yeah that's
[TS]
01:04:12
◼
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only because but I spent several days working on this recently so okay so you
[TS]
01:04:16
◼
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know how ship ransom works like piracy Somali pirates right money the planet
[TS]
01:04:21
◼
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money to great piece about this that talk to one of the people who does
[TS]
01:04:24
◼
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negotiate
[TS]
01:04:25
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asian with pirates to pay the ransom right if you start killing hostages
[TS]
01:04:30
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piracy stops working
[TS]
01:04:32
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so it's actually typically not dangerous to be taken captive by pirates Somalian
[TS]
01:04:39
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or whomever because it is entirely in the interest of the economic system cube
[TS]
01:04:43
◼
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to negotiate a reasonable fee make sure all the hostages are unharmed
[TS]
01:04:48
◼
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William sometimes released people for medical or compassionate reasons like
[TS]
01:04:51
◼
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it's handled like a business then you have this situation where i can belong
[TS]
01:04:55
◼
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to this was not a couple years where some pirate started killing people and
[TS]
01:04:58
◼
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then it was like okay and all the Navy's the role but screw this and they start
[TS]
01:05:02
◼
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steaming Navy ships in and sort of clean up the problem which has been a
[TS]
01:05:05
◼
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commercial problem is now you know a human rights one right and i'm thinking
[TS]
01:05:09
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the idiots who think it's funny to delete the files are there too
[TS]
01:05:14
◼
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incompetent whatever it is they have so many I mean there are so many angry
[TS]
01:05:18
◼
►
organized criminals in the moment they're these guys could get killed on
[TS]
01:05:22
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the site they're tracked down that's for sure so that's not funny but it's also
[TS]
01:05:24
◼
►
like it actually does exactly that the it's almost like a disruptive technique
[TS]
01:05:29
◼
►
that would it destroys the value of ransomware so in researching this story
[TS]
01:05:32
◼
►
i came across just a few days ago f-secure release this hilarious white
[TS]
01:05:38
◼
►
paper they tested the customer service of major ransomware packages
[TS]
01:05:42
◼
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haha they're like it has a customer service burden i talked to this guy
[TS]
01:05:47
◼
►
named Sean Sullivan additive secure labs about some background stuff about
[TS]
01:05:50
◼
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ransomware he said the reason it's gotten so popular is it store you know
[TS]
01:05:55
◼
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the routing Network lets you do anonymize browsing that's how the ransom
[TS]
01:05:59
◼
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where people post websites basically and bitcoin is all bitcoins no credit card
[TS]
01:06:04
◼
►
anymore
[TS]
01:06:04
◼
►
that's the big change in the ransomware dates back literally decades but this is
[TS]
01:06:08
◼
►
the the Bitcoin just makes it silicate so much the average ransomware demand
[TS]
01:06:14
◼
►
now has gone up from a few dollars with a Bitcoin to like 600 something dollars
[TS]
01:06:18
◼
►
but f-secure found you could negotiate with some of them will run the field
[TS]
01:06:21
◼
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down they created like a naive user who then she they hired somebody who was not
[TS]
01:06:26
◼
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technical to do the communications so they wouldn't give anything away about
[TS]
01:06:29
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you know what they say about more sophisticated details and they tested
[TS]
01:06:32
◼
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all these the ability to extend the deadlines customer service people the
[TS]
01:06:35
◼
►
ransomware companies are very sensitive and one case they're like this is
[TS]
01:06:39
◼
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as good as like real good customer service like what you get from a
[TS]
01:06:41
◼
►
software company they talk you through it they'll often teach you how to buy
[TS]
01:06:44
◼
►
bitcoin so that you can pay they can treat it like a real customer service
[TS]
01:06:48
◼
►
burden like it's a business and we're here to help you get your files back
[TS]
01:06:51
◼
►
so what if you think about it when do you typically get the best customer
[TS]
01:06:56
◼
►
service
[TS]
01:06:57
◼
►
typically you get better customer service before you've given them your
[TS]
01:07:02
◼
►
yeah right you get you get you know it's it's easier and you wait less time to
[TS]
01:07:08
◼
►
talk to a sales person before you bought something then when you come back with a
[TS]
01:07:11
◼
►
problem
[TS]
01:07:12
◼
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yeah it's just the whole thing is hilarious and this is an awful so Mac
[TS]
01:07:16
◼
►
users you know there's been a couple ransomware attempt the software attempts
[TS]
01:07:19
◼
►
against Mac users and again because the user where r userspace file issue it's
[TS]
01:07:24
◼
►
possible we will see you know fishing style ransomware are things that will be
[TS]
01:07:29
◼
►
minimally capable because I os10 will execute certain kinds of things at the
[TS]
01:07:34
◼
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question is your network access and some privileged may need would be harder than
[TS]
01:07:38
◼
►
I need to be an exploit pathway for a little bit of it but it is so much less
[TS]
01:07:41
◼
►
of a burden to get to have some effect so we'll see so hopefully won't affect
[TS]
01:07:47
◼
►
most of us but it is I'm any candidates you know everything you're saying it's
[TS]
01:07:51
◼
►
like update your software use patches make backups having good backups and i
[TS]
01:07:56
◼
►
use back plays and crashplan and local clones and I have a deep archives so if
[TS]
01:08:01
◼
►
i have all my files were encrypted today i have a hundred percent is on most of
[TS]
01:08:07
◼
►
the dropbox also into other play like at least one of the places should say where
[TS]
01:08:11
◼
►
I have a deep archive and I could go back to a pre encrypted release let me
[TS]
01:08:16
◼
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take a break here thank our next sponsor is a longtime sponsor friend of the show
[TS]
01:08:19
◼
►
longtime sponsor fracture fracture is a photo decor company that is out to
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01:08:25
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rescue your favorite images from the digital ether they print your photos
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display right out-of-the-box it's not like piece of paper glued to a piece of
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01:08:40
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glass they print the photo right on the glass
[TS]
01:08:44
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they've been a sponsor for years I still haven't seen anybody else that does this
[TS]
01:08:47
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maybe somebody's I think the fractures got all this proprietary stuff down
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01:08:50
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it is an amazing display I've always said it is very much like the the way
[TS]
01:08:56
◼
►
that the retina displays once Apple started fusing the screens to the
[TS]
01:09:00
◼
►
glassware it looks like the pixels are on the glass instead of behind a layer
[TS]
01:09:03
◼
►
of class that's what factor photos look like except they're completely analog it
[TS]
01:09:08
◼
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is a great thing to do with your digital photos i have thousands i should
[TS]
01:09:12
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thousands of photos every year and the ones i like best
[TS]
01:09:16
◼
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I get get imprinted on these fractures hang them up around the house
[TS]
01:09:19
◼
►
that's what people used to do because you put photos were printed you go
[TS]
01:09:23
◼
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youtube photos you getting back from the photo lab you take the ones you like out
[TS]
01:09:27
◼
►
you know that the real keepers you'd instead of just putting back in the
[TS]
01:09:30
◼
►
envelope you put them in a frame hang them up we don't do that anymore because
[TS]
01:09:34
◼
►
there's like this extra step for you gotta get them from your digital archive
[TS]
01:09:38
◼
►
to being on this is the way to do it if you're going to print your photos take
[TS]
01:09:41
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the keepers and send them to fracture they're so good they have so many sizes
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more information and ten percent off your first order visit fracture me.com /
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01:10:09
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podcast there's even a special note here that says note the URL really ends in
[TS]
01:10:14
◼
►
podcast not going not the name of your podcast because I'll tell you if they
[TS]
01:10:19
◼
►
did put that note in here ice i would have said a fracture me.com / the talk
[TS]
01:10:23
◼
►
show but that's not it
[TS]
01:10:24
◼
►
remember this it's fracture me.com / podcast and then what they want you to
[TS]
01:10:29
◼
►
do when you place your order they're gonna say where did you hear about this
[TS]
01:10:32
◼
►
just mention that you heard it from the talk show and don't know that you came
[TS]
01:10:34
◼
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from here it's a it's it's literally it is a one question survey where did you
[TS]
01:10:40
◼
►
hear about factor so it is the easiest survey you will ever take just remember
[TS]
01:10:44
◼
►
to tell them that help support the show and it's fracture me.com / podcast can I
[TS]
01:10:55
◼
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talk about whatever you want i well I prefer another this is like this in the
[TS]
01:10:59
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sidebar your reading recently about amazon and its inventory the birkenstock
[TS]
01:11:03
◼
►
store ads on my list of topics
[TS]
01:11:05
◼
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okay well I have something to say about that but we can go take your direction I
[TS]
01:11:08
◼
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don't I i think i think we were done with security so we can totally go onto
[TS]
01:11:11
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amazon fraud I've link just to a couple of recent stories about so terrible so
[TS]
01:11:17
◼
►
there's a couple of aspects to one is the the main one that i've been reading
[TS]
01:11:23
◼
►
because it seems like it's a little bit new is his big brands being ripped off
[TS]
01:11:30
◼
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by mostly Chinese counterfeiters and then they sell these things through
[TS]
01:11:35
◼
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amazon was the first 1i heard this is maybe two years ago is that mophie
[TS]
01:11:40
◼
►
products mophie the battery after they make a whole bunch of battery external
[TS]
01:11:46
◼
►
battery packs and battery cases for four phones really interesting company i have
[TS]
01:11:52
◼
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a couple of the things and I really i have to say i like them a lot
[TS]
01:11:57
◼
►
I have a battery I like that instead of a case I like to just have the battery
[TS]
01:12:01
◼
►
pack and they make one that has built-in lightning and USB cable so you don't
[TS]
01:12:06
◼
►
need to take cables you don't need to have an extra cable i really like that
[TS]
01:12:10
◼
►
product that's my favorite external battery thing ever but I heard years ago
[TS]
01:12:15
◼
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just like to at least two years ago don't buy movie stuff on Amazon because
[TS]
01:12:18
◼
►
it there's so much Chinese knockoff crap that looks like a multi-product but it's
[TS]
01:12:23
◼
►
really substandard electronics the batteries are no good that they're just
[TS]
01:12:27
◼
►
crummy products if you google like mophie amazon you'll find lots of hits
[TS]
01:12:32
◼
►
about it so now just recently this week
[TS]
01:12:34
◼
►
birkenstock the and sandals what else do they make just sandals and flip-flops is
[TS]
01:12:38
◼
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that I was called by the way I was called socks and sandals in college
[TS]
01:12:42
◼
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because of my birkenstock habits
[TS]
01:12:44
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just so you know I would school the East grew up in the West that's not because I
[TS]
01:12:49
◼
►
is pulling out of amazon on january i guess they had they can't do it
[TS]
01:12:53
◼
►
immediately because it made of contracts or inventory or something big but
[TS]
01:12:56
◼
►
they're so overrun by counterfeiters on amazon that they're pulling out
[TS]
01:13:00
◼
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we are you and you love they're like Amazon basically told him if you want to
[TS]
01:13:04
◼
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be sell every single thing you sell then we will fight counterfeiting i mean i'm
[TS]
01:13:08
◼
►
paraphrasing and if you want to just sell the way you're doing then screw I
[TS]
01:13:11
◼
►
mean they didn't see it that way but that's the effect that's you know that's
[TS]
01:13:14
◼
►
a Birkenstock claims at least I think I could be wrong on this
[TS]
01:13:18
◼
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i I've i wrote I that I it's sort of like when you search for stuff on amazon
[TS]
01:13:23
◼
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it tells you who its who you're buying it from and you know with a lot of the
[TS]
01:13:27
◼
►
smaller things like when you just go there and buy the copy paper printer
[TS]
01:13:33
◼
►
paper you know it's like full you know it's just that you're like not really
[TS]
01:13:37
◼
►
buying it from amazon you're buying it from some vendor that sells through
[TS]
01:13:40
◼
►
amazon but I've was under the impression that even if you wanted to buy like a
[TS]
01:13:44
◼
►
mophie battery pack if you buy it directly from amazon and you're not
[TS]
01:13:48
◼
►
buying it from you know Joe's battery right that you're you know you could
[TS]
01:13:55
◼
►
you know you could feel safe that you're getting the actual movie product but you
[TS]
01:13:58
◼
►
kind of have to be so mad
[TS]
01:14:01
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►
you have to be like a fucking clothes reader how many people who shop at
[TS]
01:14:04
◼
►
amazon actually look at who it
[TS]
01:14:06
◼
►
who-who's this fulfillment is i don't think most people most reasonable you
[TS]
01:14:11
◼
►
know most regular people even know that that's how Amazon works you know I think
[TS]
01:14:14
◼
►
they they just think you're buying from amazon and they don't even look they
[TS]
01:14:18
◼
►
just look at prices and they might be curious about the fact that the same
[TS]
01:14:22
◼
►
product is available three different prices from amazon because it's from
[TS]
01:14:26
◼
►
three different you know whatever you want to call them fulfillment partners
[TS]
01:14:32
◼
►
yeah RM martineau it's 33 marketplace or maybe through there they fulfilled by
[TS]
01:14:37
◼
►
amazon also you can send your stuff to amazon and they will sell it to their
[TS]
01:14:42
◼
►
own customers right this so you know I think you mentioned this in one of the
[TS]
01:14:46
◼
►
pieces that you link to the commingling so it's like two kinds of was actually
[TS]
01:14:50
◼
►
four kinds of fraud
[TS]
01:14:51
◼
►
there are two kinds of major fraud one is there's so many kinds of ok so
[TS]
01:14:55
◼
►
commingling is company X ships a product to amazon and they say this is exactly
[TS]
01:15:01
◼
►
the same here's the SKU number this is product why that you already sell like a
[TS]
01:15:06
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►
Cuisinart electric kettle which is really why bring that up right
[TS]
01:15:09
◼
►
amazon does commingling where they take this inventory I don't even know what
[TS]
01:15:12
◼
►
the inspector
[TS]
01:15:13
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►
never they put it on their shelves as and they don't care they treated as a
[TS]
01:15:19
◼
►
fungible thing this thing that came from company X that claims product why we're
[TS]
01:15:23
◼
►
putting on the shelves or warehouse next to this thing that came from the
[TS]
01:15:26
◼
►
manufacturer that claims product why right I have heard stories from multiple
[TS]
01:15:31
◼
►
places and you can read them publicly to allow these articles about companies
[TS]
01:15:35
◼
►
like broken birkenstock has a different problem which I get to but that you buy
[TS]
01:15:39
◼
►
a product you go to Amazon you order product Y and it comes in here like this
[TS]
01:15:43
◼
►
is not product why you complaining amazon and they're like oh and it back
[TS]
01:15:46
◼
►
with shipping new one or you can play the company i bought product Y from
[TS]
01:15:49
◼
►
amazon they like we didn't make that doesn't have this no that's a
[TS]
01:15:53
◼
►
counterfeit it was putting amazon stream and we cannot prevent them from selling
[TS]
01:15:56
◼
►
them basically that's the common problem
[TS]
01:15:59
◼
►
birkenstock has the undercutting problem where people are listing things
[TS]
01:16:02
◼
►
basically the same kind of thing their undercutting Birkenstocks prices and
[TS]
01:16:06
◼
►
they may or may not be shipping a Birkenstock the probably shipping thing
[TS]
01:16:09
◼
►
as it could be there buying it for some other source or it could be their
[TS]
01:16:13
◼
►
manufacturing something that is completely counterfeit and selling it
[TS]
01:16:16
◼
►
and we're both huge problems because in the one case you have this thing where
[TS]
01:16:20
◼
►
people but I mean actually birkenstock is the same problem whether it's a
[TS]
01:16:23
◼
►
co-mingled problem or counterfeit and cheaper Mumbai's it says birkenstock
[TS]
01:16:27
◼
►
screwed either way the companies that we didn't make that which buy from amazon
[TS]
01:16:30
◼
►
that's not ours she bought the $80 100-dollar one we don't sell it for a
[TS]
01:16:34
◼
►
$MONEY dollars you bought the lucky one
[TS]
01:16:36
◼
►
alright so this just happened to me last night
[TS]
01:16:39
◼
►
really yeah so I right well the product so haha electric kettle of electric
[TS]
01:16:45
◼
►
kettle I've had two Brown model ones or brawn I guess we say in America my wife
[TS]
01:16:49
◼
►
got one for a birthday like 15 years ago it worked fine for several years and
[TS]
01:16:53
◼
►
then it just died so we bought the identical thing like a twenty-dollar one
[TS]
01:16:57
◼
►
it's worked great
[TS]
01:16:58
◼
►
it just dies today same thing some kind of its got all these contacts breaks so
[TS]
01:17:02
◼
►
I'm like okay I will find out what wire cutter recommends my old friends wire
[TS]
01:17:05
◼
►
cutter and sweet home was a contractor therefore bit i love the people there
[TS]
01:17:09
◼
►
love the process of my car
[TS]
01:17:10
◼
►
what do they recommend like oh god it's a dollar so i just many dollars on that
[TS]
01:17:14
◼
►
like I don't know I'm not made of money
[TS]
01:17:17
◼
►
jason l has a Breville T robot which is too
[TS]
01:17:22
◼
►
fifty dollars which I've been dying for a year not I can't get it can robot that
[TS]
01:17:28
◼
►
makes T it has a basket that lowers robotically and raises brutes it steeps
[TS]
01:17:34
◼
►
for the right amount of time and I just wanted to clarify that it was t the
[TS]
01:17:38
◼
►
beverage and not like a some kinda I you know like a t-shirt like the letter
[TS]
01:17:42
◼
►
something I wasn't familiar with I wasn't it's a tea brewing robot pot it's
[TS]
01:17:47
◼
►
off its and people love the brown but I'm not ready to spend i love to be able
[TS]
01:17:51
◼
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to if I ever got some great contractor something I might say this is my treat
[TS]
01:17:54
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to myself I will get a robot that makes tea for me and you still have to put
[TS]
01:17:58
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stuff in the basket moves it lose it up again doesn't overstay so anyway
[TS]
01:18:02
◼
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80 bucks like that seemed scared and I started doing research may go to Amazon
[TS]
01:18:05
◼
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because it's usually my first stop and there are like 700 electric kettles now
[TS]
01:18:09
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and many of them have one review which makes no sense right
[TS]
01:18:13
◼
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likewise what's something with one review in a brand name I've never heard
[TS]
01:18:16
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of in my 48 years on this planet and then a bunch of others I find what I'm
[TS]
01:18:20
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like this is like 300 views I've never heard of this thing and ninety-seven
[TS]
01:18:25
◼
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percent of them are five stars you know how the app store work same thing
[TS]
01:18:29
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wassup i'm reading the reviews like Marty says this is a great cattle this
[TS]
01:18:32
◼
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kennel does everything i want to it's great
[TS]
01:18:34
◼
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Jill says this kettle is great it does everything i wanted to this case let's
[TS]
01:18:38
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create because on and on and there's a few real five star reviews and then a
[TS]
01:18:42
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distribution of other ones like I'm not going to buy that because that some
[TS]
01:18:45
◼
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piece of crap manufacture god-knows-where that they're you know
[TS]
01:18:48
◼
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for a finite amount of time they're going to push through amazon and make
[TS]
01:18:51
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some hundreds of thousands of dollars somewhere the $23 good kettles and brown
[TS]
01:18:56
◼
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can't find Browns anymore everyone's got upscale kettles now costs fifty sixty
[TS]
01:19:00
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eight dollars to do basic stuff so like all right well bite the bullet
[TS]
01:19:03
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I i use the cattle 23 times day my wife used it two times a day
[TS]
01:19:07
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this is a high you think I can't look for spending dollars and I hate it when
[TS]
01:19:11
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you're spending dollars could Amazon site and I'm like all right well in city
[TS]
01:19:14
◼
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parks ok i'm looking through views but this looks pretty good and then look at
[TS]
01:19:17
◼
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the cellar
[TS]
01:19:18
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it's a Cuisinart but it doesn't say sold by cuisinart says sold by I everything
[TS]
01:19:24
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lucky I'm not making this up everything lucky the selling the cuisinart and I
[TS]
01:19:32
◼
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think this this isn't right so i searched an Amazon site for the model
[TS]
01:19:35
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number it's like CP
[TS]
01:19:36
◼
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cpk 1212 or something and like all right so where is and then I find another
[TS]
01:19:41
◼
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listing for a hundred dollars with ok so the eighty dollar unit everyday lucky
[TS]
01:19:46
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which I find out later . that's me says ever day lucky it's not even spelled
[TS]
01:19:50
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right whenever the making of their most recent and everyday lucky is mostly
[TS]
01:19:54
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selling iphone cases and the squeeze in our alleged cuisinart so that the eighty
[TS]
01:19:59
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dollar every day lucky listing has 2500 clearly legitimate reviews they have
[TS]
01:20:05
◼
►
managed somehow to hijack the main listing there's a hundred-dollar version
[TS]
01:20:10
◼
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and if you look at all the other people selling this like Target Walmart Best
[TS]
01:20:14
◼
►
Buy they're all selling this model four hundred dollars so I'm like that's the
[TS]
01:20:16
◼
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list price clearly and the hundred-dollar one on amazon says by sol
[TS]
01:20:20
◼
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by cuisinart is being fulfilled by a third party but it's clearly the
[TS]
01:20:24
◼
►
legitimate product but it's like 7 reviews so i asked my friends at
[TS]
01:20:27
◼
►
sweethome what's going on here they're like out what happened is like a
[TS]
01:20:31
◼
►
response to my from Tony over there who's great you know they're all these
[TS]
01:20:33
◼
►
deals people in anything he says what happened is the Amazon rain out of stock
[TS]
01:20:40
◼
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that sells directly and so they pulled a listing for someone selling it new not
[TS]
01:20:45
◼
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you know used or new refurbished whatever and they drop that in so they
[TS]
01:20:49
◼
►
don't drop the listing off and so in this case every day lucky was the backup
[TS]
01:20:53
◼
►
provider in their listing of third-party sellers for this particular model that's
[TS]
01:20:58
◼
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it I've i'm looking at it as we speak it at everything like whoever you ever
[TS]
01:21:03
◼
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think lucky sorry everything i'm lucky i know isn't that in so that is my story
[TS]
01:21:07
◼
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so it's little there
[TS]
01:21:08
◼
►
yeah so we'll know so I wake up this morning and tony has responded speak on
[TS]
01:21:11
◼
►
via twitter is great God is like oh here's what's gonna check its back and I
[TS]
01:21:14
◼
►
go and like oh there's the Amazon listing at sixty-seven dollars now I
[TS]
01:21:17
◼
►
feel justified of ways right do you think that this is the real product
[TS]
01:21:21
◼
►
well we'll see it so i think it is it may be but there's no way to know like
[TS]
01:21:26
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I'm buying it from a third party seller who isn't clearly done somatic so this
[TS]
01:21:31
◼
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morning i placed an order page sixty-seven dollars everyone can
[TS]
01:21:33
◼
►
criticize me for my profit spending and if you like please feel free
[TS]
01:21:38
◼
►
anyway so i buy it and I right back to Tony Mike a the thing you're right
[TS]
01:21:43
◼
►
swapped back is like I just went back it's there
[TS]
01:21:45
◼
►
apparently i bought the one model amazon had no way
[TS]
01:21:47
◼
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us that if the field itself is back to everything lucky yeah so anyway that's
[TS]
01:21:51
◼
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the problem i have so i don't know everything lucky could be selling me a
[TS]
01:21:56
◼
►
legitimate object in still twenty dollars less than retail price at Target
[TS]
01:21:59
◼
►
Walmart etc however they're getting the advantage of 2,500 positive reviews and
[TS]
01:22:05
◼
►
Amazon doesn't that product is actually knew from cuisinart item
[TS]
01:22:10
◼
►
yeah so part of the part of the problem the the way that I mean this is so
[TS]
01:22:15
◼
►
insidious but part of this problem now is if if it starts to if awareness
[TS]
01:22:20
◼
►
starts to spread that you can't trust stuff through third-party sellers on
[TS]
01:22:24
◼
►
amazon it hurts all of the honest ones that the system was set up for in the
[TS]
01:22:29
◼
►
first place
[TS]
01:22:29
◼
►
excited is terrible all around there's also like even get another variant that
[TS]
01:22:34
◼
►
too is that so those are like the most legitimate cases right like this could
[TS]
01:22:40
◼
►
absolutely be a fell off the truck or you bought like you know one of the
[TS]
01:22:43
◼
►
things in China is that and I've heard this I hope I don't mean to tell lies
[TS]
01:22:47
◼
►
about China so let's say this is I don't know if this is true but I've read it in
[TS]
01:22:50
◼
►
another number of accounts I've talked to people that mix-up made in china it's
[TS]
01:22:54
◼
►
a complaint made by a number of companies about things china is come
[TS]
01:22:58
◼
►
some factories will gear up products for a given maker and during the day they're
[TS]
01:23:02
◼
►
being supervisor be made for maker you know whatever company is no reebok or
[TS]
01:23:07
◼
►
whatever issues it could be because our candles at night they fire up the lines
[TS]
01:23:12
◼
►
they make stuff they sell themselves when they're essentially identical
[TS]
01:23:14
◼
►
sometimes there's labeling changes so they're identical unit with it not
[TS]
01:23:18
◼
►
labels they avoid some intellectual property issues so the birkenstock thing
[TS]
01:23:22
◼
►
when you're going to perkins to try to buy a burka second their list prices
[TS]
01:23:25
◼
►
hundred dollars for whatever and his people suddenly for eight dollars you
[TS]
01:23:29
◼
►
might be getting a legitimate thing it might be made as a factory nighttime job
[TS]
01:23:32
◼
►
or who knows what or they're just doing deeper discounts because however they're
[TS]
01:23:36
◼
►
acquiring it they're not honoring the list price the same thing that
[TS]
01:23:40
◼
►
cuisinart cattle bought from everything he could have been absolutely the same
[TS]
01:23:44
◼
►
as anything purchased directly from amazon warehouse or from a third-party
[TS]
01:23:48
◼
►
you no authorized hughesnet thing but you don't know that's the other problem
[TS]
01:23:53
◼
►
like the other thing is that what you're saying before is it's the the
[TS]
01:23:57
◼
►
counterfeit stuff that's just knock-offs that are crap and they appear to be
[TS]
01:24:01
◼
►
listed the same so it's I see this all the time for us you know all these
[TS]
01:24:05
◼
►
different products i'm looking for for reviews and things you find stuff that
[TS]
01:24:08
◼
►
is clearly the pictures are something off you buy it something is not right
[TS]
01:24:13
◼
►
and you're not you know sometimes it's listed under slightly different name
[TS]
01:24:16
◼
►
sometimes it's listed as exactly the same thing is trying to take advantage
[TS]
01:24:19
◼
►
the reputation but all these problems persist because amazon wants to sell nor
[TS]
01:24:24
◼
►
it doesn't want to do tighter inventory control because it costs a lot of money
[TS]
01:24:26
◼
►
shaves the margins off so i just sent you the link
[TS]
01:24:29
◼
►
this is the one . court cordless electric tea kettle and this is the
[TS]
01:24:33
◼
►
product you're talking about i got the finest I kind of hate the interface to
[TS]
01:24:38
◼
►
tell you know I bet it's the best cheapest thing like if you want
[TS]
01:24:42
◼
►
something better you have to spend more like I know looks horrible
[TS]
01:24:46
◼
►
increase is IPE cpk 17 sold by everything lucky now if you look I think
[TS]
01:24:52
◼
►
it's the same product there's there's a thing that size 7 cup and yes one it is
[TS]
01:24:57
◼
►
the two sizes that are offered is seven cup which is a hundred dollars and then
[TS]
01:25:02
◼
►
the other one instead of measuring cups it just gives you the dimensions of the
[TS]
01:25:06
◼
►
box 9.7 all I six-by-eight and so they may have managed to sneak interesting
[TS]
01:25:13
◼
►
but they've made it look like there's two options of the same product but
[TS]
01:25:17
◼
►
they're one is measuring by the cup capacity of how much water you can put
[TS]
01:25:22
◼
►
in any other one is measured in inches
[TS]
01:25:24
◼
►
yeah the word that a court one is the second cup 1 is sold by card machine
[TS]
01:25:28
◼
►
outlet inc of the world you know like says oh it says mind says it's by
[TS]
01:25:33
◼
►
cuisinart yeah just scroll down under in stock it says six all I yeah I know
[TS]
01:25:39
◼
►
isn't it so
[TS]
01:25:40
◼
►
no- alright kitchen kapers oh my god what happens when I reload that's
[TS]
01:25:43
◼
►
hilarious minus from kitchen kapers primary loading a different answer i
[TS]
01:25:48
◼
►
think and so this one is a hundred dollars and prime is available but that
[TS]
01:25:53
◼
►
$80 one it to me is suspicious the $80 one and I guess
[TS]
01:25:57
◼
►
amazon defaults to it because it's cheapest yeah that's exactly a fact that
[TS]
01:26:01
◼
►
that's the one by everything lucky the fact that it's cheaper makes me think
[TS]
01:26:05
◼
►
that it might be fake I would actually if I were going to buy this right now i
[TS]
01:26:08
◼
►
would buy i would actually spend the extra twenty dollars to get the one that
[TS]
01:26:11
◼
►
says it by cuisinart
[TS]
01:26:13
◼
►
except here's a funny thing so when i logged in this morning amazon apparently
[TS]
01:26:16
◼
►
gotten one on the shelves that they filled directly so that is sold by
[TS]
01:26:19
◼
►
amazon 67 bucks so I got the deal i guess i got the one that was $67 yeah
[TS]
01:26:24
◼
►
i'm very happy about that I'm able to boil mighty all kinds of temperatures
[TS]
01:26:27
◼
►
and now there's another there's another type of fraud going on amazon and this
[TS]
01:26:31
◼
►
is just common knowledge that will come but I I link i linked to the to somebody
[TS]
01:26:37
◼
►
on Twitter yesterday who bought I wanted to get a floor mat and they got they got
[TS]
01:26:43
◼
►
like a almost like a mousepad type with printed on the mousepad like it is it is
[TS]
01:26:49
◼
►
format size but printed on the code of piece of foam is a screen print of the
[TS]
01:26:56
◼
►
sort of texture of the full i was crying i was explaining that to my wife this
[TS]
01:27:01
◼
►
morning existing ok but a teakettle here's my story and she's laughing again
[TS]
01:27:05
◼
►
I told her about the other one the the cop the changing temperature pattern cup
[TS]
01:27:09
◼
►
one right with ya
[TS]
01:27:11
◼
►
the other 1i guess i'll put a link to my to my daring fireball link piece in the
[TS]
01:27:16
◼
►
show notes and I was so i looked up there but somebody bought there was a
[TS]
01:27:19
◼
►
listing on amazon and showed a picture to pictures of the same mug one was like
[TS]
01:27:24
◼
►
when it's empty and it just looks by a black and if you fill it with a hot
[TS]
01:27:29
◼
►
beverage it with a color will that the AIDS printed for some kind of
[TS]
01:27:34
◼
►
temperature-sensitive inc
[TS]
01:27:36
◼
►
yeah changes and gives you like a snowy Christmas scene and so somebody bought
[TS]
01:27:40
◼
►
the house on amazon and what they got was a mug where somebody had printed
[TS]
01:27:45
◼
►
that photo of two mugs onto the mug so it was a nice thing a mug with a with a
[TS]
01:27:53
◼
►
photo of two mugs Lana actually gonna be a great know that now that has become a
[TS]
01:28:00
◼
►
meme will be a great gift I would love to buy a mug with a picture of two mugs
[TS]
01:28:04
◼
►
on it i think that is great and I guess that the idea with that type of scam is
[TS]
01:28:10
◼
►
that it is so I mean I'm guessing that this was not a very expensive mug that
[TS]
01:28:16
◼
►
if it's only like four box or six box that people wouldn't even bother to send
[TS]
01:28:20
◼
►
it back
[TS]
01:28:21
◼
►
because it's like what's you know what's the point and I mean like you feel like
[TS]
01:28:24
◼
►
you're ripped off but at a certain point
[TS]
01:28:27
◼
►
oh yeah it's more of a hassle to send it back then it is that the money's worth
[TS]
01:28:31
◼
►
can I tell you my perfect walmart experience which is walmart pages came
[TS]
01:28:34
◼
►
out information why they rolled it out and I mean this is so I've been laughing
[TS]
01:28:38
◼
►
about currency which was the you know the big retailer system that was
[TS]
01:28:41
◼
►
supposed to use to decode and checking accounts and crap laughing about that
[TS]
01:28:46
◼
►
for your Suzy oaks nine the macro podcast every time a currency story
[TS]
01:28:49
◼
►
comes out we make sure highlight so we can laugh at it because it sort of it if
[TS]
01:28:54
◼
►
it come out before Apple pay and then android pay maybe got a little bit of
[TS]
01:28:58
◼
►
traction I don't know but it didn't write it was like ridiculous finally
[TS]
01:29:01
◼
►
basically shut down their focus on the mcx consortium that's a bunch of these
[TS]
01:29:06
◼
►
big retailers is now focusing on back and stuff which is great so walmart has
[TS]
01:29:10
◼
►
been working on its own system its member of the mcx consortium but I've
[TS]
01:29:13
◼
►
been working on its own variant and I saw announce that I'm like you know this
[TS]
01:29:16
◼
►
doesn't look as awful you don't they don't accept checking account linkages
[TS]
01:29:20
◼
►
so there's less risk of your stuff being hijacked right where you're checking can
[TS]
01:29:24
◼
►
be drained it's always a pain to get anything fixed i just talked to some of
[TS]
01:29:27
◼
►
the other day they had a hundred and sixty thousand dollars take out of
[TS]
01:29:31
◼
►
checking account after this old house took them six months to get it back even
[TS]
01:29:35
◼
►
though they had not authorized anything they weren't even scammed the bank was
[TS]
01:29:38
◼
►
scammed so checking counter pain in the ass credit cards debit cards we have
[TS]
01:29:42
◼
►
protections even gift card sales training sign
[TS]
01:29:45
◼
►
yeah that's positively terrified or no protection accounts let's go all go back
[TS]
01:29:50
◼
►
to that coin and cat and gold so state attorney general's have a lot of control
[TS]
01:29:54
◼
►
over our gift cards there's this those are state regulated and so there's
[TS]
01:29:59
◼
►
control over there so Walmart pay will let you use walmart gift card debit card
[TS]
01:30:02
◼
►
credit card and prepaid card something like that
[TS]
01:30:06
◼
►
I'm like well this is kind of cool you still have to use a barcode you're
[TS]
01:30:09
◼
►
scanning a to decode but it all looked sensible so I pitched a macro let me go
[TS]
01:30:14
◼
►
right about this is sure so I find a walmart about 20 minutes away and into
[TS]
01:30:18
◼
►
they have they opened it actually store the shutdown which is rare for them and
[TS]
01:30:22
◼
►
i go there and first thing in the morning the place is totally empty no
[TS]
01:30:25
◼
►
one's even trailing me around make sure I don't steal there's no greater nobody
[TS]
01:30:28
◼
►
checked my receipt when i left the place is empty we need to buy a cheap
[TS]
01:30:32
◼
►
walk with the face for our dining room so that my younger son does not spend an
[TS]
01:30:36
◼
►
hour a half eating at the table with the same piece of toast so we can get
[TS]
01:30:40
◼
►
through things that he so some children dogs somebody fast anyway so I find a
[TS]
01:30:45
◼
►
clock cost 650 like this is great
[TS]
01:30:47
◼
►
battery-operated school like the face whatever to checkout process actually
[TS]
01:30:51
◼
►
quite like it already set up walmart pay the app is actually very well-designed
[TS]
01:30:54
◼
►
point-of-sale system displays the code you just open your app you've tap it and
[TS]
01:30:59
◼
►
you're done and it's electronic this is great i get home i unpack at the clock
[TS]
01:31:04
◼
►
doesn't work so that's the that's the walmart story I i have noticed that
[TS]
01:31:10
◼
►
seems like uh I don't know it if this was predicted and I actually wanted to
[TS]
01:31:16
◼
►
talk about Apple pay
[TS]
01:31:17
◼
►
oh yeah it seems to me and it in apple is an interesting apples usually late to
[TS]
01:31:23
◼
►
most things but every once in awhile there early on things like for example
[TS]
01:31:28
◼
►
Wi-Fi Apple you know way like an apple introduced the idea that had Wi-Fi they
[TS]
01:31:34
◼
►
actually had explained Wi-Fi was and that was that was the event where phil
[TS]
01:31:38
◼
►
schiller uh did like a stunt like Jehovah yeah climbed up a ladder and
[TS]
01:31:43
◼
►
jump 10 feet onto a padded mat while holding the ibook to prove that it was
[TS]
01:31:49
◼
►
you know getting the internet over the air like they actually it was almost
[TS]
01:31:53
◼
►
like you know it the idea that you're getting internet over-the-air was such a
[TS]
01:31:57
◼
►
novelty that they actually felt like that approve it and it seems to me like
[TS]
01:32:01
◼
►
apple pays another one of those things where Apple pay came out at the right
[TS]
01:32:05
◼
►
time like because it's just that maybe it's a local thing here in Philly but
[TS]
01:32:09
◼
►
maybe it's something else but a whole bunch just change around here have
[TS]
01:32:12
◼
►
suddenly started getting the chip and pin registers and they are they all seem
[TS]
01:32:17
◼
►
to work with Apple pay even though they don't have apple pay logos yet like so
[TS]
01:32:21
◼
►
we have a supermarket chain here called Acme they don't have there's no apple
[TS]
01:32:25
◼
►
pay logo but it just says tapper pay or something forget what they all say but
[TS]
01:32:32
◼
►
there's like a little logo that suggests that maybe there's some kind of NFC
[TS]
01:32:35
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thing and so I i tried Apple pay and it just works
[TS]
01:32:39
◼
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and starbucks are locals at least the the 1i go to now as chip-and-pin but a
[TS]
01:32:45
◼
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lot of these ones to they get the chip and pin and then they say have a piece
[TS]
01:32:50
◼
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of tape there and I said yeah ChIP chip doesn't work yet
[TS]
01:32:54
◼
►
yeah but it's starbucks Apple pay worked and i paid
[TS]
01:32:58
◼
►
oh I paid with Apple pay at starbucks and if that's new right it is were only
[TS]
01:33:04
◼
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knew I mean like you may have literally roll out its like maybe like within the
[TS]
01:33:08
◼
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last 10 days at least here and that the none of you know I and it's funny
[TS]
01:33:13
◼
►
because it like Whole Foods where I go they have had a play for a while they
[TS]
01:33:16
◼
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were like a debut partner and like listed on the slide on the stage and it
[TS]
01:33:22
◼
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i've been using it at at at whole foods for you you know ever since it came out
[TS]
01:33:26
◼
►
so it's not a novelty there but at starbucks I've gotten like two or three
[TS]
01:33:30
◼
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of the the Clarks have been like well what did you just do that was amazing
[TS]
01:33:34
◼
►
but then I went today and it didn't work it it worked in so far as as when i got
[TS]
01:33:41
◼
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my iphone near the terminal my credit card came up on the screen and it read
[TS]
01:33:47
◼
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my fingerprint and when king and said done and in the little hand terminal
[TS]
01:33:53
◼
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said processing but then the processing never went through in it I forget what
[TS]
01:33:58
◼
►
it said it just like processing was up way too long because apple pays very
[TS]
01:34:02
◼
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fast usually know it was processing way too long and it said like payment could
[TS]
01:34:08
◼
►
not be completed and so I've had you know pay with a actual credit card like
[TS]
01:34:12
◼
►
a you know like a 23-percent I think my recollection that NFC is typically like
[TS]
01:34:17
◼
►
there's a protocol the the paint is a overseas a protocol so him even if it
[TS]
01:34:22
◼
►
isn't supposed to take apple pay if nfc-enabled at all it will try to do it
[TS]
01:34:28
◼
►
but the back in part may not work then there was the deal with that Africans
[TS]
01:34:32
◼
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CVS or something with the mcx better yes
[TS]
01:34:35
◼
►
yeah it launches like people were paying with Apple pay their like all supposed
[TS]
01:34:38
◼
►
to work it's like they take and they literally and they literally did state
[TS]
01:34:42
◼
►
nationwide CBS disconnected their entire the the ability to pay with any NFC at
[TS]
01:34:48
◼
►
all just so that it wouldn't use Apple pay even though they were
[TS]
01:34:52
◼
►
really getting the money from apple but it wasn't like they were getting ripped
[TS]
01:34:56
◼
►
it was they want to play a little deal and it was no I just I just got an email
[TS]
01:35:00
◼
►
from a company i want to mention his name yet because I haven't tested but
[TS]
01:35:03
◼
►
they're so full of secrets
[TS]
01:35:04
◼
►
I'm so we know it's not their secret i don't want to promote them until i see
[TS]
01:35:07
◼
►
what they actually do during beta testing it like public baby have to sign
[TS]
01:35:11
◼
►
up they are our good friend animalistic or is that is not a video for them
[TS]
01:35:15
◼
►
no that's how incredible they are ok they're great and it's a very funny
[TS]
01:35:19
◼
►
video of course so and very informative so this
[TS]
01:35:22
◼
►
do you remember several years ago there were some credit cards that would let
[TS]
01:35:27
◼
►
you create an individual card number for every transaction yes yes i love that i
[TS]
01:35:33
◼
►
use that and you can set things like this can charge no more than a higher
[TS]
01:35:36
◼
►
dollars a month this is a one-time use and should only work until such like all
[TS]
01:35:39
◼
►
these things in the interface was terrible it's pretty mobile it was awful
[TS]
01:35:42
◼
►
and online payment was terrible anyway so this is an outfit that is doing the
[TS]
01:35:46
◼
►
same thing with an appt you sign up you get a credit card through their partner
[TS]
01:35:50
◼
►
which I forget which bank is a major bag and eighteen percent credit you no
[TS]
01:35:54
◼
►
interest APR so it's you know it's the kind of car you'd better pay off because
[TS]
01:35:58
◼
►
it's not real otherwise in one percent cashback so it's they got all these
[TS]
01:36:01
◼
►
parameters on it but the fact is like for online transactions like your they
[TS]
01:36:05
◼
►
have a physical card you can use that's got an EMF EMV chip in it you could use
[TS]
01:36:11
◼
►
that but when you're paying online you know any kind of transaction you run the
[TS]
01:36:15
◼
►
app it generates a unique number with whatever parameters you want like one
[TS]
01:36:18
◼
►
time or whatever and you use that one time number and so it gets stolen you
[TS]
01:36:22
◼
►
know who stole it so I'm going to try they gave me an invitation i signed up
[TS]
01:36:26
◼
►
I'm gonna test my credit rating but I'm i had three Cardinal versatile this year
[TS]
01:36:30
◼
►
so far it's almost like I that's amazing a little long for me and numbers i have
[TS]
01:36:34
◼
►
a visa and amex and another visa three different card issuers and in every case
[TS]
01:36:39
◼
►
i gotta tell you the fraud people have gotten they used to be good i dealt with
[TS]
01:36:42
◼
►
this in the past of it but every call was with someone who is so crackerjack
[TS]
01:36:46
◼
►
and like they're obviously paying people while they're trained and well these
[TS]
01:36:49
◼
►
people were amusing and fun to be like fun to talk to
[TS]
01:36:52
◼
►
while we're going through all the crap you have to go through and they took
[TS]
01:36:54
◼
►
care of it in every case they caught it in one case like a 38 sent transaction
[TS]
01:36:59
◼
►
to a charity went through
[TS]
01:37:01
◼
►
but everything else didn't so the pilot yeah yeah that's what they that's what
[TS]
01:37:06
◼
►
they do I forget it wasn't me it was my wife i think it was eerie gas station
[TS]
01:37:11
◼
►
charge or online charge up like in a bodega somebody bought like a coke they
[TS]
01:37:16
◼
►
see if it's been cancelled yeah so they got it they they bought a coke and then
[TS]
01:37:21
◼
►
they went to buy like you know I don't know TV got same thing so in each of
[TS]
01:37:25
◼
►
these three cases are fraud pattern got it and they're like in two cases nothing
[TS]
01:37:29
◼
►
one case 38 cents which was refunded and for charity that 38 since they didn't
[TS]
01:37:34
◼
►
know they're going to get that has taken back but so i'm very interested in do
[TS]
01:37:37
◼
►
you think so i am so excited for Apple pay and safari not because i am so
[TS]
01:37:42
◼
►
excited about Apple pay but I'm like Apple pants parties can be the beginning
[TS]
01:37:45
◼
►
of a transition because android pay in whatever browse is coming like they're
[TS]
01:37:50
◼
►
going to be all these mobile pay options will now be available for desktop and
[TS]
01:37:54
◼
►
mobile web transactions the minute any of my cards are enabled I'm like never
[TS]
01:38:01
◼
►
going to buy anything from a site that doesn't do Apple pay in safari again I'm
[TS]
01:38:04
◼
►
dreading my amex getting ripped off again and happy years ago in somebody
[TS]
01:38:09
◼
►
some nitwit tried to buy jet skis in Arizona or New Mexico either Arizona New
[TS]
01:38:17
◼
►
Mexico everybody but you know the guy from amex called me and and said you
[TS]
01:38:23
◼
►
know you're not trying to buy jet skis in Arizona are you as a no definitely
[TS]
01:38:27
◼
►
not because I well somebody is sorry you know I like you said totally on the ball
[TS]
01:38:31
◼
►
just don't worry about it but your card is now canceled
[TS]
01:38:35
◼
►
I'm fedexing you a replacement it should be there tomorrow really sorry you know
[TS]
01:38:39
◼
►
you know but you play makes them you know and take a look take a look at your
[TS]
01:38:44
◼
►
you know next you know statement and all right I guess he read some of my recent
[TS]
01:38:50
◼
►
transactions that were me and I was like yeah those are all good but I'm dreading
[TS]
01:38:55
◼
►
my the 1i had now for a couple years getting ripped off because it's my new
[TS]
01:39:00
◼
►
couple of my new card came my last three digits are double-oh-seven oh my god
[TS]
01:39:04
◼
►
yeah love this card has some card numbers why don't they sell and I think
[TS]
01:39:08
◼
►
if you're a very high you're a whale of a card user or anything but I think you
[TS]
01:39:12
◼
►
can get your number you want it
[TS]
01:39:14
◼
►
I'm lucky numbers on their double actively I got doubles all my god that's
[TS]
01:39:17
◼
►
so it's so good and I always read I'm gonna have to read it over the phone i
[TS]
01:39:20
◼
►
always say that way like you know whatever whatever whatever whatever
[TS]
01:39:24
◼
►
whatever whatever and then double that's yeah I think I mean the painting the
[TS]
01:39:32
◼
►
fact that we're still using unsecured numbers to do this is sort of place like
[TS]
01:39:35
◼
►
I I've wondered why can't the credit card companies be set up to reduce
[TS]
01:39:39
◼
►
two-factor authentication like I'd be delighted if I went to amazon i punched
[TS]
01:39:42
◼
►
in my car around amazon because they have their own whatever go to branding
[TS]
01:39:45
◼
►
site X and before the transaction goes through it text me a code and I have to
[TS]
01:39:49
◼
►
enter it like I know the back end systems are ancient and weird and
[TS]
01:39:53
◼
►
whatever but you think after this many years they could just tack that on and
[TS]
01:39:57
◼
►
you enable in your card and if you went to a site they couldn't do it you know
[TS]
01:40:00
◼
►
they have to they say you know you have to try this transaction again after
[TS]
01:40:03
◼
►
clicking a link that's being sent to you email or some kind of my best but
[TS]
01:40:06
◼
►
apparently the frictionless nature of e-commerce has to be emphasized over the
[TS]
01:40:10
◼
►
amount of fraud fraud at some point becomes so high that they have to invent
[TS]
01:40:15
◼
►
new ways to help prevent against it but some balance there
[TS]
01:40:18
◼
►
so what do you think this go back to circle back to the same as I think
[TS]
01:40:25
◼
►
amazon has got to clean this mess up
[TS]
01:40:26
◼
►
I think Amazon needs to die i know that they're operating at a massive scale and
[TS]
01:40:34
◼
►
there's sort of you know an app store like problem there where if you've got
[TS]
01:40:38
◼
►
all these hundreds of thousands of products from all these partners that
[TS]
01:40:40
◼
►
you know maybe they can never achieve perfection but at this point it seems
[TS]
01:40:45
◼
►
like nobody's even watching watching the door
[TS]
01:40:49
◼
►
you know i mean it got well they could say there's like they could say there's
[TS]
01:40:51
◼
►
a thousand major brands or 10,000 major brands or they can even partner with
[TS]
01:40:55
◼
►
major brands you want to do this and say if your company for some no-name
[TS]
01:40:59
◼
►
supplier whose ships us the cuisinart electric kettle we're not gonna listen
[TS]
01:41:03
◼
►
as if we're going to commingle the inventory because you're nobody right or
[TS]
01:41:06
◼
►
you have to prove your relationship or you have to do some province or have to
[TS]
01:41:09
◼
►
prove yourself over time they give you a you know they give you some kind of long
[TS]
01:41:14
◼
►
payments to do something to vet you before you're allowed to ship product
[TS]
01:41:18
◼
►
that would be commingled they don't as far as i can tell they do a little bit
[TS]
01:41:21
◼
►
of something I know those issues with how they hold payment and so forth but i
[TS]
01:41:25
◼
►
don't think they have any real processes in place because
[TS]
01:41:27
◼
►
hasn't hit them yet but if you have companies like birkenstock saying were
[TS]
01:41:31
◼
►
more willing to to back out of you know these relationships that anything like
[TS]
01:41:37
◼
►
birkenstock I don't how many tens of millions of products they sell a lot of
[TS]
01:41:40
◼
►
dollars of products online but it's gotta be something so them saying
[TS]
01:41:44
◼
►
basically they're going to tell me this was a leaked memo so we don't know you
[TS]
01:41:47
◼
►
know this is internal stuff it wasn't a Birkenstock announcement of your company
[TS]
01:41:51
◼
►
saying if you buy a product for us from if you buy a product with our name on it
[TS]
01:41:56
◼
►
from amazon is not authorized it is likely counterfeit if it's being sold
[TS]
01:42:00
◼
►
knew that is I mean that is serious damage damage is ruined right because
[TS]
01:42:05
◼
►
what's that
[TS]
01:42:06
◼
►
retail is largely about trust in my opinion i mean i guess for some people
[TS]
01:42:11
◼
►
it and maybe this is the way amazon season maybe I guess for some people
[TS]
01:42:14
◼
►
retail is largely about price and it's all just cheap price and you know
[TS]
01:42:19
◼
►
walmart is sort of built on that but ah that there's I think walmart has for
[TS]
01:42:26
◼
►
people who like Walmart there's a certain trust right like I think part of
[TS]
01:42:30
◼
►
it is that people trust that the prices are going to be low
[TS]
01:42:32
◼
►
they just know you know we don't have don't don't even bother going around
[TS]
01:42:36
◼
►
town and price exactly pricing your dog food at the supermarket to just get it
[TS]
01:42:41
◼
►
at walmart you know it's going to be as cheaper cheaper and I think people know
[TS]
01:42:46
◼
►
that when you buy you know whatever brand dog food at walmart it really is
[TS]
01:42:51
◼
►
whatever brand dog food
[TS]
01:42:53
◼
►
you know it's it's the Reno that the cuisinart thing you buy it what Walmart
[TS]
01:42:57
◼
►
is a Cuisinart I think it's serious serious serious damage to Amazon's trust
[TS]
01:43:03
◼
►
that it's turning its reputation is starting to be like ebay where it say
[TS]
01:43:06
◼
►
who the hell's my god yeah it's it's true i remember by the way Jeff basis
[TS]
01:43:10
◼
►
said this I work for amazon brief like six months in 96-97 was hired by Jeff
[TS]
01:43:15
◼
►
knew when the company was starting out so it's a little bit of that you know it
[TS]
01:43:18
◼
►
wasn't a petition per se i did a great job a great shot a bunch of stuff
[TS]
01:43:22
◼
►
there's still like is to bunch of program i feel very happy my time there
[TS]
01:43:25
◼
►
like what I got done but Jeff said it's a meeting and I 20 years cover but very
[TS]
01:43:29
◼
►
distinctly he said we're eventually going to become authoritative for price
[TS]
01:43:33
◼
►
and what I mean by authoritative is not that we always had the best price that
[TS]
01:43:36
◼
►
people don't think they need to go anywhere else they just assume we do
[TS]
01:43:39
◼
►
and I was like that was like that I thought it was like hi wonder how that
[TS]
01:43:42
◼
►
will work out like book that's what's a be so you know I run this book price
[TS]
01:43:46
◼
►
comparison site called ISBN use my ongoing programming experiment running a
[TS]
01:43:50
◼
►
large like up high traffic sites millions of queries day people just a
[TS]
01:43:55
◼
►
punch and ISBN are you searching the book and it gives you price results from
[TS]
01:43:58
◼
►
a dozen 15 bookstores and what's fascinating to me is over time the
[TS]
01:44:01
◼
►
revenues going down because people don't price compare that much and most the
[TS]
01:44:05
◼
►
revenue used to be amazon was only like twenty-five percent of revenue now it's
[TS]
01:44:08
◼
►
like 75 percent because people come in they searched like a task at amazon i
[TS]
01:44:13
◼
►
mean that's kind of the result right and there was a point at which like most I
[TS]
01:44:17
◼
►
think the majority of my money comes from people doing textbook searches
[TS]
01:44:20
◼
►
because then you have more variety and diminish textbooks that salad there's
[TS]
01:44:24
◼
►
people about textbooks cost 1200 dollars i get go for eight percent of that I'm
[TS]
01:44:28
◼
►
lamprey but holy crap so I that so i get a lot of sales in you know in july
[TS]
01:44:34
◼
►
august in January basically kind of a funny pattern i have but it's been
[TS]
01:44:38
◼
►
interesting to watch it has been this gradual change as as Amazon is just
[TS]
01:44:42
◼
►
assumed to have the best price and as other stores like why would you buy I i
[TS]
01:44:46
◼
►
bought a bunch of dvds and blu-rays from barnes & noble few weeks ago because
[TS]
01:44:50
◼
►
they had a ridiculous sale they were doing forty to fifty percent off
[TS]
01:44:53
◼
►
everything already
[TS]
01:44:54
◼
►
then they had a thirty percent off coupon you can add with it and they have
[TS]
01:44:57
◼
►
free shipping so i bought stuff some things for seventy to eighty percent off
[TS]
01:45:01
◼
►
list primary off list price but I never buy from bn.com let me take one final
[TS]
01:45:08
◼
►
break here thank our third and final sponsor the show it is our old friends
[TS]
01:45:11
◼
►
at casper company that makes obsessively engineered mattresses at shockingly fair
[TS]
01:45:16
◼
►
prices i have recently been on vacation we stayed in two different hotels split
[TS]
01:45:21
◼
►
a little trip and one hotel had a in my opinion terrible mattress and I woke up
[TS]
01:45:27
◼
►
every day and I was a little miserable and then we immediately that second half
[TS]
01:45:31
◼
►
of the trip in a different hotel which had a terrific mattress and I sort of
[TS]
01:45:35
◼
►
thought of casper and I thought you know this because it's a lot of times if you
[TS]
01:45:39
◼
►
don't think about you don't get to compare one day after another what a
[TS]
01:45:42
◼
►
difference a great mattress can make i am one of those people who says hey you
[TS]
01:45:47
◼
►
really do sleep a third of your life
[TS]
01:45:48
◼
►
it's worth getting a great mattress and a good bed you spend so much time
[TS]
01:45:53
◼
►
and that you don't you probably spent more time in bed than you do anywhere
[TS]
01:45:56
◼
►
why not get a great one Casper has created terrific mattress they have an
[TS]
01:46:01
◼
►
engineering team in house that spent thousands of hours developing their
[TS]
01:46:05
◼
►
Casper mattress it combines spring latex and supportive memory phone for a sleep
[TS]
01:46:10
◼
►
surface with just the right sink and just the right balance i love the fact
[TS]
01:46:14
◼
►
that Casper just has one type of mattress
[TS]
01:46:18
◼
►
all you do is pick your size you just pick a size and that the mattress
[TS]
01:46:21
◼
►
because how would you pick like if they had like seven different types of
[TS]
01:46:25
◼
►
mattresses how would you pick
[TS]
01:46:26
◼
►
I don't know how to pick I just white trust that somebody who becomes a
[TS]
01:46:31
◼
►
mattress engineer is going to do the job for me right it's sort of like Apple in
[TS]
01:46:35
◼
►
that regard where they're going to just do that what design is design is making
[TS]
01:46:39
◼
►
choices
[TS]
01:46:39
◼
►
well Casper has figured out what they think is the best way to make a mattress
[TS]
01:46:43
◼
►
now maybe you disagree maybe you get it you don't like it well guess what they
[TS]
01:46:47
◼
►
have a hundred knight home trial so if you buy the thing take it up the steps
[TS]
01:46:52
◼
►
and it day by day vacuum seal these things ended the most ridiculously
[TS]
01:46:56
◼
►
little you cannot believe that there is like a queen or king-sized mattress in
[TS]
01:46:59
◼
►
one of these boxes get it you take it up in a room
[TS]
01:47:02
◼
►
follow the directions sucks all the air out of the room to fill it up and all of
[TS]
01:47:06
◼
►
a sudden you got his little box now you've got a queen or king-sized
[TS]
01:47:09
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mattress whatever you need
[TS]
01:47:10
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if you don't like it you have a hundred knights and if you don't you did you
[TS]
01:47:14
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just go to the website and say I'd take my mattress back they give you all your
[TS]
01:47:17
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money back and they take care of the hassle getting the mattress at your
[TS]
01:47:21
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house date that's how confident they are and how few people actually take him up
[TS]
01:47:26
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on it so if you have any reluctance to buy a mattress online because you
[TS]
01:47:30
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haven't actually SAT there in a gross showroom or other people have laid on
[TS]
01:47:34
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the same mattress and and poked at it before you don't worry about you can't
[TS]
01:47:39
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I have heard from readers a lot of readers it is the craziest thing in the
[TS]
01:47:43
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world to me that I have become its black a spokesperson from mattress company
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01:47:46
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among the many things I never thought I would ever do in life is sell mattresses
[TS]
01:47:50
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but I it's so funny to me but readers write to me and say you know I i just
[TS]
01:47:56
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moved how to get into mattress and I got one of the Casper things I you know an
[TS]
01:48:00
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expected that they would send it back or whatever they're like this is great this
[TS]
01:48:03
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is like staying in like the best hotel it is a great mattress
[TS]
01:48:06
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so get yours today go to Casper calm / the talkshow Casper see sper / the
[TS]
01:48:13
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talkshow use the code the talk show with the and you say fifty bucks on your
[TS]
01:48:18
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mattress and the prices are great
[TS]
01:48:20
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it's 750 for full 854 Queen 954 king a king size mattress for 950 you save
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01:48:26
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fifty nine hundred bucks at most stores that's like two grand really is that's
[TS]
01:48:30
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how much expensive mattresses are so go to Casper calm / the talk show the next
[TS]
01:48:34
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time you need a mattress and maybe consider the fact that maybe you do need
[TS]
01:48:38
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a mattress i want to do the experiment like with mementos of pepsi's where they
[TS]
01:48:42
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open a bunch of casper mattresses in a room and you have all the air is sucked
[TS]
01:48:46
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out of the windows popular i want to see if people can't people can't breathe I
[TS]
01:48:52
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can't breathe
[TS]
01:48:53
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Casper last thing on my agenda for the show was this issue where is this guy
[TS]
01:49:00
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Milo United pronounce his name gianopolous any anomalous believe
[TS]
01:49:05
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Indianapolis sort of a conservative agitator / political columnist i'm not
[TS]
01:49:12
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quite sure how to describe for people who aren't in there with them is the
[TS]
01:49:15
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very six very very successful troll yeah very success charming in a way that only
[TS]
01:49:24
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people with an English accent can never get away with well-being
[TS]
01:49:27
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he's he's a younger Boris Johnson for people into politics longer with Napster
[TS]
01:49:33
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reports and this relates to what you were talking about before where there is
[TS]
01:49:37
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some subset of a is a participant in in this new subculture called the alt right
[TS]
01:49:43
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which is you know I don't want to get too much into politics of it but there
[TS]
01:49:51
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is a subset of this movement and of the Internet at large that is above all the
[TS]
01:49:59
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things in the world to be upset about very downright angry that the
[TS]
01:50:04
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Ghostbusters reboot it features an all-women cast of ghostbusters that the
[TS]
01:50:11
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the people actually busting ghosts are for women when in the original movie is
[TS]
01:50:18
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there were format
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01:50:19
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and they're very upset about this and I don't really know why it seems very
[TS]
01:50:24
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strange to me i had I you know the people to me this is a sign that these
[TS]
01:50:30
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people have some very I I think if you're upset that Ghostbusters is now
[TS]
01:50:35
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all women it is a very good sign that you have some very significant issues
[TS]
01:50:40
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with women
[TS]
01:50:42
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well this guy i think i'm being fair here somehow a week ago Leslie Jones
[TS]
01:50:49
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also speaking of very talented current SNL cast time to interrupt you i love
[TS]
01:50:54
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let the more than Kaiba can I love Leslie Jones so much so much because she
[TS]
01:51:00
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is the kind of communion you did not see on television not just that he's black
[TS]
01:51:05
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but she's like a statue is peaceful and she's sick something she 16 oz but she's
[TS]
01:51:10
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not a traditional you know figure she is she is this large beautiful totally
[TS]
01:51:16
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outspoken with spike here who has this incredible incredible voice and she is
[TS]
01:51:22
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this like intensity the hook John Cleese at his best means like Angry john cleese
[TS]
01:51:26
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in the early monty python's and go red face like she has this incredible energy
[TS]
01:51:31
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and I love her and I love that she is on SNL i love that she's in this film
[TS]
01:51:36
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yeah i think my she's really i like she's really great on SNL too i love
[TS]
01:51:40
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again like you said she's definitely not the sort of comedian that you typically
[TS]
01:51:44
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see I can't think of anybody else even compared to just maybe she's cashier
[TS]
01:51:48
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kind of her own I mean and go to clubs but she seems to be like her own like
[TS]
01:51:53
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unforgotten on like she does not change yourself or anybody else and she got her
[TS]
01:51:58
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place in this show is doing her thing absolutely
[TS]
01:52:01
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she's good writer too she's not just a good performer because I to know she
[TS]
01:52:04
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writes her own bit when she and my favorites are when she's on the weekend
[TS]
01:52:08
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update desk and good and that's really just you know those are her bits and a
[TS]
01:52:13
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real man well anyway she's in the Ghostbusters she's busting ghosts and I
[TS]
01:52:17
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was on Twitter engaging you know with the fans and somehow just started
[TS]
01:52:23
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getting just a steaming on ceaseless garage of
[TS]
01:52:30
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at replies and mentions racist misogynist I don't even know what I mean
[TS]
01:52:37
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there's got to be more things more offenses but really some just 66 stuff
[TS]
01:52:42
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from these gamergate troll types and she you know engaged with them she started
[TS]
01:52:50
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retreating some of them and this Milo guy jumped in on it and including and to
[TS]
01:52:57
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me the one I think probably put him over the top it was the one where he he
[TS]
01:53:00
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posted a fake screenshot that made it look as though
[TS]
01:53:04
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Leslie Jones herself called somebody a hike in fighting she I think there's one
[TS]
01:53:11
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where she didn't refactor screenshot which had more than a hundred forty
[TS]
01:53:15
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characters by the way but it which was part of the towel but who's counting was
[TS]
01:53:19
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accusing him was like calling you know he's gay he's openly gay makes a big
[TS]
01:53:23
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point of being conservative and very far right and gang was just at the net the
[TS]
01:53:27
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Republican National Convention hosting a party
[TS]
01:53:29
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he's very into that right so he's the screen capture had something that was
[TS]
01:53:33
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essentially making fun of him for being gay i forget the exact detail so that
[TS]
01:53:37
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was part of it too like he was saying look I'm being attacked player right
[TS]
01:53:40
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when in fact she's not was made and and these fake screenshots we're not a
[TS]
01:53:46
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there's no way that you could put their not parody it's not like when our pal
[TS]
01:53:50
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Darth you know post a picture that makes Trump's handsome like a Barbie doll
[TS]
01:53:55
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sighs you know I mean like eats you know that that's parody yeah and-and-and
[TS]
01:53:59
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nobody is you know it's nobody's fault
[TS]
01:54:02
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this is to deliver attempt to to turn his followers to get them to actually
[TS]
01:54:07
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believe that she was committing you know this these acts of hateful tweets as
[TS]
01:54:13
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well which would encourage them to well hey if she's going to do that let's take
[TS]
01:54:16
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the gloves off you know now fair's fair now we can you know go racist and
[TS]
01:54:22
◼
►
misogynist on her and so what happened is this guy and this guy's been in
[TS]
01:54:27
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trouble with twitter before where people have reported him for this sort of abuse
[TS]
01:54:32
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and harassment leading a
[TS]
01:54:34
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a caterer of her answers before he at one point he was verified and I think it
[TS]
01:54:39
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was part of the whole thing is a journalist he works you know he's worked
[TS]
01:54:42
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for legitimate publications before I think he's the tech correspondent for
[TS]
01:54:46
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Breitbart now if you don't know Breitbart it's a a well I think all it
[TS]
01:54:52
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will say everything you need to know is that a conservative-leaning website that
[TS]
01:54:58
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was very very early on the pro Trump but yeah it's the current state is also if
[TS]
01:55:03
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you have a look at great partner while I'm not sure you should buy it was
[TS]
01:55:06
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founded by Andrew Breitbart who's like always was our age and then died and
[TS]
01:55:10
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yeah i know people who like to actually like like friend of friend of friend
[TS]
01:55:13
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like to very much personally his site was always try to eat help co-star
[TS]
01:55:17
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Huffington Post and left and started this bar right thing and but it wasn't
[TS]
01:55:21
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involved like white supremacy and whatever it was it was pretty far right
[TS]
01:55:26
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and he's the one who found Eliot Spitzer's was it was picking away
[TS]
01:55:29
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anthony Weiner's weiner can you have the shot of that I think your mail I don't
[TS]
01:55:33
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anyway so but entrance so bright part now if you remember what break the site
[TS]
01:55:37
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was like when Andrew Breitbart we're live and reign a this is like something
[TS]
01:55:40
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even so far beyond that it makes you look back fondly at the time the answer
[TS]
01:55:44
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by breitbart ran the site
[TS]
01:55:46
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yeah right when Breitbart random I'm I was not a regular reader of it but I was
[TS]
01:55:51
◼
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familiar with it it was like something i didn't agree with but not something that
[TS]
01:55:56
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i found offensive
[TS]
01:55:57
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where's ya to me is it is borderline offensive its ya back to me it comes
[TS]
01:56:01
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about as close as you possibly can in today's even if your anti quote-unquote
[TS]
01:56:09
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anti politically correct there are still a motor comes of discourse that we all
[TS]
01:56:16
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agreed to it comes about as close as you can in the guidelines of modern
[TS]
01:56:20
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discourse to being like white supremacists in my it's it crosses into
[TS]
01:56:25
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it almost I mean this is existence my lipstick without even getting the
[TS]
01:56:30
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political aspect of it because there are left the left side extremists you do the
[TS]
01:56:34
◼
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same thing we saw a lot of times the left does not get the same criticism as
[TS]
01:56:38
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the right the right seems to get a lot more coverage when they say extreme
[TS]
01:56:40
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things and they virgin to you nativism and white supremacy and things in yo
[TS]
01:56:45
◼
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anti-semitism so forth
[TS]
01:56:47
◼
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left has unfortunately the far left has an anti-semitic strain as well and other
[TS]
01:56:52
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►
kinds of extremism and the whole Bernie . revealed unfortunately that a subset
[TS]
01:56:58
◼
►
not all not all boroughs not all Bernie supporters but a subset of Sanders the
[TS]
01:57:03
◼
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people who alleged to be may have been good trolls may have been deep
[TS]
01:57:07
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supporters also engaged in some pretty severe activity its they but they always
[TS]
01:57:12
◼
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try especially in great part is a great job is Milo especially they're trying to
[TS]
01:57:16
◼
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come up to the line of hate speech without crossing to it when they get
[TS]
01:57:19
◼
►
into something that's that's actually actionable when he gets sued and lose
[TS]
01:57:24
◼
►
not just get sued and clearly lose or in which they would cross some line in
[TS]
01:57:28
◼
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which some aspect of decency would involve the might of the criminal
[TS]
01:57:33
◼
►
statute like hate speech is not protected a line you know all speeches
[TS]
01:57:37
◼
►
not absolutely protect United States there's been a lot of trials about it
[TS]
01:57:40
◼
►
certain kinds of hate speech is for incitement especially if you're
[TS]
01:57:43
◼
►
publishing website multiple countries i don't know if my camera my lives in the
[TS]
01:57:47
◼
►
USU carries back and forth but like he could wind up being pretty no prosecuted
[TS]
01:57:52
◼
►
if you cross certain lines in outside the US then here anyway so like that but
[TS]
01:57:57
◼
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they are they are knowingly skating up to the precipice and skating back when
[TS]
01:58:01
◼
►
they will get as far as they can with the skates hanging over the cliff at me
[TS]
01:58:04
◼
►
know before they they skate back
[TS]
01:58:07
◼
►
yeah and I don't think it's any coincidence i mean part of it is that
[TS]
01:58:12
◼
►
Leslie Jones was engaging on twitter but I don't think it's any coincidence that
[TS]
01:58:17
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►
of the four Ghostbusters day one after the one who's not just a woman but is
[TS]
01:58:22
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►
also black
[TS]
01:58:26
◼
►
this guy's been in trouble with twitter before one . he was verified that's why
[TS]
01:58:29
◼
►
I mention he's a journalist they removed his verified bad which is very odd thing
[TS]
01:58:34
◼
►
I thought that was very unusual like I could see why twitter wants to deal with
[TS]
01:58:37
◼
►
this guy but removing is verified badge was a very strange move to me because I
[TS]
01:58:41
◼
►
didn't like it i didn't like it either because it a plays into this whole
[TS]
01:58:45
◼
►
motion having the verified badge is this market prestige in which to me is like
[TS]
01:58:50
◼
►
nonsense i don't know i mean i got verify didn't ask for it was like I it
[TS]
01:58:54
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►
somehow
[TS]
01:58:55
◼
►
what happened is when member mat Honan got a packed
[TS]
01:59:00
◼
►
oh yeah so mat Honan who's now at BuzzFeed got hacked like two years ago
[TS]
01:59:05
◼
►
and he wrote a great story about it and it was somehow that was like you know it
[TS]
01:59:09
◼
►
was sort of a social engineering where his attacker called apple and said you
[TS]
01:59:15
◼
►
know claim to be him and somehow got through a couple of the questions and
[TS]
01:59:19
◼
►
God is you know mac.com as iCloud account reset and then once they had his
[TS]
01:59:27
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►
email account that was the email account used by his twitter account and so his
[TS]
01:59:31
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►
at m80 you know it seemed like the target of it was that the e because he
[TS]
01:59:35
◼
►
has this very short twitter handle at m-80s name is Peter and he's using me
[TS]
01:59:41
◼
►
yes that's right it's super short they really wanted that and I have a friend
[TS]
01:59:45
◼
►
who has a very short handle that apparently it's part of her name but
[TS]
01:59:49
◼
►
it's four letters and it relates to some programming thing so she's being
[TS]
01:59:52
◼
►
regularly harass my script kiddies and how to get someone permanently suspended
[TS]
01:59:56
◼
►
because of their docs attempts yeah blood or
[TS]
01:59:56
◼
►
because of their docs attempts yeah blood or
[TS]
02:00:00
◼
►
yeah it's a weird thing where like certain handles are so in demand
[TS]
02:00:04
◼
►
Jesse char is at Jesse on Instagram everyone every photo shoot post there's
[TS]
02:00:09
◼
►
some girl named Jesse you know not the same person but every time it's can I
[TS]
02:00:12
◼
►
have your twitter handle is you know Dave Rutledge I works at met our friend
[TS]
02:00:18
◼
►
that I've been running format by the way which is a fun place to report he's at
[TS]
02:00:22
◼
►
underscore yeah his wife is at underscore underscore and their child is
[TS]
02:00:25
◼
►
that underscore underscore underscore was wife's at underscore underscore got
[TS]
02:00:29
◼
►
ripped off got hijacked somehow and he eventually kind of was trying to they're
[TS]
02:00:33
◼
►
trying to go through channels they eventually kind of bump the place
[TS]
02:00:35
◼
►
anybody help us in somebody at twitter is like got your back and took care of
[TS]
02:00:38
◼
►
it but I'm she almost lost at underscore well anyway the term they took away is
[TS]
02:00:42
◼
►
verified which is weird because to me it's almost like to me that isn't like
[TS]
02:00:46
◼
►
we're punishing you it's like to me that would be like we're no longer certain
[TS]
02:00:50
◼
►
that this account is who you is you yeah but they knew it was him there's no
[TS]
02:00:54
◼
►
question that it was him so to removing verified badge is very strange you know
[TS]
02:00:58
◼
►
but you the reason they do it though I think the reason they did it and I and I
[TS]
02:01:02
◼
►
have the same reaction you too it's like Twitter should be anointing people they
[TS]
02:01:06
◼
►
originally started the verified program to help celebrities and some news
[TS]
02:01:09
◼
►
outlets prevent to have a legitimate account that showed it wasn't being a
[TS]
02:01:13
◼
►
person into that they'd vetted it right and in they used to have requirements
[TS]
02:01:17
◼
►
that you had to have two factor authentication or some other protection
[TS]
02:01:19
◼
►
on your email or they would ask and so they've had entire newsrooms where the
[TS]
02:01:23
◼
►
newsroom had shown them or discussed you know their techniques to prevent email
[TS]
02:01:27
◼
►
from being hijacked so that they wouldn't be overtaken especially if
[TS]
02:01:30
◼
►
they're like AP hijacks a bunch of news outlets get hijacked few years ago so
[TS]
02:01:34
◼
►
but the thing that the thing that a reason I think they did it is if you're
[TS]
02:01:38
◼
►
verified I'm not sure you probably know this you know there's they have the
[TS]
02:01:41
◼
►
tools at least the only verified accounts
[TS]
02:01:43
◼
►
yes you're looking at replies so I think this was to get him to not show up in
[TS]
02:01:47
◼
►
the replies people are verified like celebrities and whoever is able
[TS]
02:01:53
◼
►
yeah I know is you know I tweet so Chrissy Teigen the supermodel
[TS]
02:01:58
◼
►
I think she is also awesome like I don't even know her super modeling career like
[TS]
02:02:02
◼
►
I've seen pictures of her shes i like most supermodels one of those beautiful
[TS]
02:02:05
◼
►
woman on the planet great right but I don't it's fine beautiful Sports
[TS]
02:02:10
◼
►
Illustrated model right cover- ok so but that
[TS]
02:02:13
◼
►
I didn't follow because at some point I noticed people between these incredibly
[TS]
02:02:16
◼
►
funny really direct stuff she's saying about you know just like feminism or
[TS]
02:02:20
◼
►
politics whatever but the way that which he has to defend yourself she's married
[TS]
02:02:24
◼
►
john legend about people tell us just deserve him and he's been duped and
[TS]
02:02:28
◼
►
whatever she is awesome she is so forthright and so gracious cookbook out
[TS]
02:02:32
◼
►
so i told she tweeted something last night I wrote something back to her i
[TS]
02:02:37
◼
►
can just some little thing and passing out this could be it
[TS]
02:02:39
◼
►
she favored it and I'm like God just the thing as 4,000 favorites on it
[TS]
02:02:43
◼
►
why would she do that I'm like oh she's using this filtering i have a verified
[TS]
02:02:47
◼
►
tag so there is a little bit of a superpower that is associated with it is
[TS]
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you have more visibility to people who are verified so I don't know some random
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journalist who works on a daily basis minh and I can but because of that it's
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02:03:00
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like oh that I think is the power of that blue checkmark yeah well what
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happened yeah what happened for people like me and you is after owning got
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hacked and i think he got have I think I might be misremembering details I think
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02:03:12
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he got hacked those really was very clear it was about his is m80 wonderful
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02:03:16
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i think you're totally right but it's early but yes quitter
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I think as a precaution thought well maybe it's because he's a tech reporter
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and that all of a sudden in a very short period of time like I think me and you
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probably got verified right around the same time a lot of people at macworld
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did i do wait a bit I to ask them for actually a few years because I did you
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02:03:35
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well the thing was I thought there's this developing thing where a lot of
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journalists were getting marked and I'm like look I'm a freelancer yeah having a
[TS]
02:03:41
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blue checkmark makes me look like I'm not legitimate on Twitter and I'm like I
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02:03:45
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don't care or not but if you're gonna have a system i want to be in it so that
[TS]
02:03:49
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then it and likewise like I can direct message people who don't have dm's open
[TS]
02:03:53
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and they can DM me even if I have dm's off because we're verified like that's a
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02:03:58
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funny thing is a couple little things that are very soul to very strange club
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yeah it's a weird club and it's like it's got supermodels the president
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states and your me it's great i love being in this club
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I've told this before it is incredibly embarrassing but it's actually my son
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told his friends at school that I'm verified and all the girls in the class
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thought it was the coolest thing that they don't think
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that's awesome they were like no way they didn't believe it will believe him
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02:04:26
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so like they have gotten so let's bring up a Twitter yeah they opened up a
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02:04:30
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Chromebook and low tonight with her age and they're like that's so cool oh my
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02:04:34
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gosh that is awesome that is terrible I I think it's just dreadful but anyway
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02:04:39
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Milo you anomalous state they took away his badge they had suspended him
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temporarily for similar incidents in the past and it always come back and after
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this one right before he was supposed to go into some kind of event in Cleveland
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for the republican national convention he received an email that said this is
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02:04:59
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it you don't you know your account is permanently suspend yeah one of the
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weird things about that i think they did the right thing I i think this guy was
[TS]
02:05:07
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abusing Twitter and I don't think Twitter should tolerate it but it is
[TS]
02:05:12
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weird it its there's a weird like down the memory hole aspect to it were once
[TS]
02:05:17
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his account is suspended all of his tweets are gone
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02:05:19
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yeah I don't know yeah I know that's gross but I do temporary suspension they
[TS]
02:05:23
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will often make people agree to delete specific tweets an automated process
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02:05:28
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before they're allowed to the count back so those only those tweets are deleted
[TS]
02:05:32
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like however Otis something is I'm like well this is deleting history now no one
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02:05:36
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knows he said these hundred thousand terrible things
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02:05:39
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yeah and that was part of it and and never you know I wrote briefly about
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02:05:42
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this on during fireball I importance and my take is that is supporters say and
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02:05:47
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I've seen this argument with other people this is not the only time but
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02:05:50
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that when when something like this happens and after instigating this sort
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of abuse and it they say well now that they've suspended his account there
[TS]
02:05:59
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obviously they're sent this is twitter is a company that sensors conservatives
[TS]
02:06:03
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and suppresses free speech right right as though the right to harass people on
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02:06:10
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Twitter and and I don't think there can be any argument that what was done to
[TS]
02:06:14
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Leslie Jones was outright harassment and she was she seemed genuinely emotionally
[TS]
02:06:18
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distressed at what she was seeing and dealing with the the argument that is
[TS]
02:06:25
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that should be protected free speech is just nonsense and it just shows that
[TS]
02:06:29
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these people are at in my opinion not just you know racist
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02:06:34
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and massage but they're all right like sociopaths that they got their shared so
[TS]
02:06:38
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emotionally stunted that that that there it's very hard you really can't argue
[TS]
02:06:48
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can't rationalize with these people and there are other readers there were I got
[TS]
02:06:51
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some feedback from people uh you know reading fireball very thoughtful and and
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02:06:56
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you know some people i know some just brand in a random readers who were very
[TS]
02:07:00
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you know said I'm very uncomfortable with this you know i don't like I'm not
[TS]
02:07:03
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racist misogynist they just weren't people who are Milo DiNapoli's fans but
[TS]
02:07:07
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they were like I'm just very uncomfortable with twitter you know
[TS]
02:07:13
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saying that somebody you know this is a loudness isn't there should be a
[TS]
02:07:16
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free-for-all but I free you can't have a free-for-all you just sit in on what you
[TS]
02:07:20
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could you could run a service that free-for-all but it's not going to be a
[TS]
02:07:23
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pleasant what place
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02:07:24
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yeah among other things we twitter has rules of engagement has terms of service
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and he was violating them
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02:07:31
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yeah and and the question is how like the reason they got chris's about this
[TS]
02:07:35
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is famous person attacked famous prominent person is already under attack
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02:07:38
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as part of like a cultural war against you know people who may align with Trump
[TS]
02:07:43
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and people may align with other progressive movements so it is so Leslie
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02:07:48
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Jones interviewed by your friends Seth Meyers and his show and it was lovely
[TS]
02:07:52
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and she's talking about this whole situation
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02:07:54
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oh really i didn't see that yeah it was nice like 45 minute clip in the one of
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02:07:58
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the things that sure was a bunch of people who sent this Empire like these
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02:08:01
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little videos of just how old you know you're awesome Leslie you're so
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02:08:04
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inspiration was like this like little girl an adult couple and just like all
[TS]
02:08:07
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kinds of people is great and she was practically crying it was just you know
[TS]
02:08:10
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so you're being so nice about it but she said he said you know should it arise
[TS]
02:08:15
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itself asked a very good questions like should this rise level like you and I
[TS]
02:08:20
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are kind of well-known like we have a lot of whatever lot of followers and
[TS]
02:08:23
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she's like this should be and she said you know out read this is for should be
[TS]
02:08:26
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for everybody no one should go like he said she said if I never spoke up about
[TS]
02:08:29
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this no one would ever know it happened to me but I made a fuss right and if I
[TS]
02:08:35
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she never talked back to people it's still would have a vector because it's
[TS]
02:08:38
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asymmetric and I think that's nasty should the the question i would say too
[TS]
02:08:42
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when you look at my like he's a provocateur that's his stock and trade
[TS]
02:08:45
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he talks
[TS]
02:08:47
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being a provocateur he wants to get a reaction and he's very good at it now
[TS]
02:08:50
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it's unfortunate that we wanted he's not you know in my mind funny or interesting
[TS]
02:08:54
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or decent or whatever I think he's off the charts in terms of you know being
[TS]
02:08:59
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practically a sociopath the way the AXI access consistently and self-interest
[TS]
02:09:03
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without regard for any standards of morality or decency and that's you know
[TS]
02:09:07
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it doesn't matter i don't care if he's left to right and doesn't even talk
[TS]
02:09:10
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about any political he has its his behavior and it's not political
[TS]
02:09:14
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correctness when you're specifically trying to say things that you know will
[TS]
02:09:18
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call it like political correctness is when you are told not say something that
[TS]
02:09:23
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is a reasonable statement is not designed specifically to harm someone is
[TS]
02:09:27
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actually part of social discourse it needs to occur to improve the social
[TS]
02:09:32
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good that is political correctness I've encountered there's a lot of things as
[TS]
02:09:35
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somebody who's your left of center maybe a liberal lifelong Democratic voter
[TS]
02:09:39
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there are things that I did not feel comfortable discussing in public because
[TS]
02:09:42
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I know I can't discuss them away without having a blowback that would be pretty
[TS]
02:09:48
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severe even though i have no bad intent and I want to talk through an issue as
[TS]
02:09:51
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opposed to make statements right so there is there is a chilling effect in
[TS]
02:09:55
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certain areas i would call that because you can even bring up this happens like
[TS]
02:09:59
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easy case which i can talk about it look at Israel support of Israel I'm a Jew my
[TS]
02:10:03
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whole family married some was not Jewish but I the whole family back to whatever
[TS]
02:10:08
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is Jewish I'm variant cover with Israel I think they're engaged i don't i'm not
[TS]
02:10:12
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going to the place look like I'm very uncomfortable israel italy with their
[TS]
02:10:15
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right it is very difficult to have any sane sensible conversation about
[TS]
02:10:18
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Palestinians Arabs Israel with any combination of people other choose non
[TS]
02:10:23
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Jews Muslims whatever no two people can get together and talk without somebody
[TS]
02:10:28
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trading you for some opinion about it no matter what your stances and there is
[TS]
02:10:33
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that sort of a problem with race in America to it's very difficult to have a
[TS]
02:10:36
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discussion because no two people can agree how to talk about it without
[TS]
02:10:40
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essentially accusing each other of engaging in something that is a foreign
[TS]
02:10:44
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political correctness going out of your way to specifically knowingly inflict
[TS]
02:10:48
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emotional harm or inspire threats against somebody even when you do it
[TS]
02:10:54
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with the way that's plausibly deniable that is not convincing at all
[TS]
02:10:56
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there's no question what that is so if Milo
[TS]
02:11:00
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we're super left-wing and thought it was funny to go after you and somatic things
[TS]
02:11:04
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against Jewish actress or something um I'm saying enough to the left so I
[TS]
02:11:09
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systematic that's the closest you're not gonna have left wing people go after
[TS]
02:11:12
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black people typically but you know that happens to you have issues with
[TS]
02:11:15
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intersectional feminism blah going to live anyway so it doesn't think it's a
[TS]
02:11:19
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political thing he's not raising a conservative . against Leslie he's not
[TS]
02:11:24
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raising the issue even about the movie like he has a cultural the whole
[TS]
02:11:26
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gamergate movement all right
[TS]
02:11:29
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merge together with it and even the Ghostbusters thing has to do with people
[TS]
02:11:33
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who feel like the people who were a what they thought was majority situation
[TS]
02:11:36
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never felt the benefits of privilege now reject entirely the notion that they
[TS]
02:11:40
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have any privilege but there's a structural cultural argument there that
[TS]
02:11:46
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he that the basis of which the Ghostbusters is a terrible thing because
[TS]
02:11:49
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it but that is not a conservative viewpoint he's he's parlaying off the
[TS]
02:11:53
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the his followers
[TS]
02:11:56
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actually i think is the point you're trying to make a actually well-founded
[TS]
02:11:59
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concerned political correctness and the dial right now is set too far and that
[TS]
02:12:04
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things that should we should be able to have a discussion about we feel like you
[TS]
02:12:08
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can't get funny but whatever political correctness is race it's always about
[TS]
02:12:12
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issues i'm like that's not political correctness that someone wanted to say
[TS]
02:12:14
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something offensive and not liking the great Prince's as opposed to a valid one
[TS]
02:12:19
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of a valid everyone have valid differently this thing I want to get
[TS]
02:12:21
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with speech too is I wrote this long screen a few days together like 40
[TS]
02:12:25
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treats and sweets time I thought I was going to you wrote it really know it's
[TS]
02:12:29
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crazy reality and I got a remarkable response but I thought people wouldn't
[TS]
02:12:33
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listen I just had to say it because after Leslie Jones think it's like I can
[TS]
02:12:36
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just a clear difference and I I don't study the First Amendment so I can't
[TS]
02:12:39
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tell you where the sets in law is probably people have this morning would
[TS]
02:12:42
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find there's a fence of speech and then there's like abusive hate threatening
[TS]
02:12:46
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speech right and hate speech is a difficult thing under the First
[TS]
02:12:49
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Amendment because the first men so broad but I think Twitter should encourage
[TS]
02:12:54
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offensive speech but i think it should allow it and when I say offensive things
[TS]
02:12:57
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you don't want to hear our offensive and sometimes things are very offensive if
[TS]
02:13:01
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somebody wants to on their own account not adding me say they're not talking
[TS]
02:13:06
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about me let's see let's see the best case they say they're Nazis want to say
[TS]
02:13:10
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Jews are terrible I think we should all go to a gas oven i wish this would
[TS]
02:13:14
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I hate that the world is run by jews somebody wants to say that well that's
[TS]
02:13:18
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very general it's awful it's offensive
[TS]
02:13:20
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I don't want to hear it i don't have to follow them if rather they're using
[TS]
02:13:23
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their account to exchange information to create you know to organize around
[TS]
02:13:27
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notions of hate to create not even to create policies but to to threaten other
[TS]
02:13:33
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people to gain strength allows them to then practice hate speech against other
[TS]
02:13:37
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people or if they're using the Twitter accounts even as like coded ways to
[TS]
02:13:42
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organize or promote things that they linked to on websites or everyone knows
[TS]
02:13:46
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on a website and there's some question with Milo about like what he's posting a
[TS]
02:13:49
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bright bart vs what he's doing on Twitter and even more careful on Twitter
[TS]
02:13:52
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to not be as you know provocative in some ways as well as on my report even
[TS]
02:13:57
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like that's a different thing so like i don't so even if nothing my list that
[TS]
02:14:02
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specifically individually if it weren't sent to Leslie was offensive like vile
[TS]
02:14:10
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but not actually abusive that maybe there's a case made that that person is
[TS]
02:14:14
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that there's some gray area there about saying things you don't hear because
[TS]
02:14:18
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John there's tons of things that people say that you don't want to hear that are
[TS]
02:14:21
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valid political opinions that you wouldn't say that person should be
[TS]
02:14:23
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banned unless you actually wanted to decrease free speech rights a very
[TS]
02:14:28
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different thing and you know it's a funny thing it just isn't it is a subset
[TS]
02:14:33
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of these people seem to really think that free speech is that that is
[TS]
02:14:40
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absolute that each but they should be able to do whatever they want say what
[TS]
02:14:43
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say whatever they want to whatever they want and if they want to add reply
[TS]
02:14:47
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Glenn that you should be put an oven they should be allowed to and you know
[TS]
02:14:51
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you you should figure out how to filter if you don't want to see it right off
[TS]
02:14:54
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route that it's your problem and I say that's hogwash that's it's absolute
[TS]
02:14:58
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nonsense and I know these analogies between the online world the real world
[TS]
02:15:03
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always break down they just all because you know that's it online is so totally
[TS]
02:15:08
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different but like my analogy was that nobody would ever tolerate a restaurant
[TS]
02:15:13
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no but no right no no same restaurant would never tolerate allowing a person
[TS]
02:15:17
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to come in and harass fellow patrons and just go up and
[TS]
02:15:21
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you know to you know make disparaging remarks about the color of their skin or
[TS]
02:15:27
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that you know that they seem to be same-sex couple or whatever for anything
[TS]
02:15:34
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you wouldn't do that why would you allow that would be it would be toxic and
[TS]
02:15:38
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►
that's exactly what these storms of people harassing people on Twitter are
[TS]
02:15:44
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all about it's like Leslie Jones is it exactly said if I'm in a restaurant says
[TS]
02:15:47
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exactly the same thing so maybe she read restaurant a restaurant and a couple
[TS]
02:15:51
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people shot in front of me like that's the restaurants problem that's not my
[TS]
02:15:56
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problem i want to either i like the restaurant I want to come back but
[TS]
02:15:59
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people who shop there uncooked go there and yeah i think there's also this that
[TS]
02:16:03
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free speech is not the right to be heard it's the right to talk so here's here's
[TS]
02:16:07
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what I see
[TS]
02:16:08
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I'd see that it is actually hard to behave antisocial e in the real world
[TS]
02:16:16
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especially after you get out of the old again it's let you know kindergarten
[TS]
02:16:23
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there's a lot of anti-social behaviour and as you work your way through high
[TS]
02:16:27
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it decreases but there's off you know a lot of people have memories of a lot of
[TS]
02:16:30
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anti-socials tormenters in you know middle school and high school and then
[TS]
02:16:36
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all of a sudden it just magically goes away when you go to college and in real
[TS]
02:16:40
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world and most venues it is extremely difficult to behave antisocial e there's
[TS]
02:16:45
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all sorts of social pressure and there's physical pressure like if you behave the
[TS]
02:16:50
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way some of these people behave on Twitter in a real-world there's a very
[TS]
02:16:53
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good chance that you get punched
[TS]
02:16:55
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I mean I mean no yeah it actually get punched
[TS]
02:16:58
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like if so for example here's an example with you and I both know a lot of uh
[TS]
02:17:04
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we've seen it and the last year to we've seen women who get you know stand up and
[TS]
02:17:10
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speak out on on something that upsets these people and then they get literally
[TS]
02:17:16
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told literally threatened with rape or death in a suite at at insert you know
[TS]
02:17:21
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the username you know I know where you live
[TS]
02:17:26
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you're gonna get raped if you did that to somebody in real life there's a very
[TS]
02:17:31
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good chance to usually you should be like arrested
[TS]
02:17:34
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but if like if somebody did that to my wife I would you know I would be
[TS]
02:17:38
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prepared to punch the guy like because that's a dangerous situation
[TS]
02:17:42
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people don't do that I mean that just doesn't happen so for these people who
[TS]
02:17:46
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for whatever reason in their minds want to behave antisocial e the online world
[TS]
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and we've known this you know like you said you've been on comp research since
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02:17:55
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nineteen sixty-eight I mean the online world has seen this from the beginning
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02:17:59
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days that there's antisocial behavior that you just didn't and don't encounter
[TS]
02:18:02
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in the world because you there's no there are no repercussions you can get
[TS]
02:18:07
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away with it you can do it so people have gotten into these hordes that that
[TS]
02:18:14
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harass people and they seem to enjoy doing it and what they're being told now
[TS]
02:18:19
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like with this Milo getting kicked off twitter is no you can't do it
[TS]
02:18:22
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well if they can't do it then there's all of a sudden they don't have an
[TS]
02:18:25
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outlet for this anti-social behaviour and part of it too is that you can
[TS]
02:18:30
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behave you can go off into a what's that fortune or whatever and I gotta hang out
[TS]
02:18:35
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with your fellow uh you know sickos and do this that the beauty of Twitter from
[TS]
02:18:43
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this these these weirdos perspective is that they can add reply these these
[TS]
02:18:47
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women and minorities and get there the get their jollies by knowing that the
[TS]
02:18:54
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people who check the replies are going to see it and then when they engage it's
[TS]
02:18:58
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like they just go bananas because it's like they know then its conformation
[TS]
02:19:02
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like once they knew that Leslie Jones was actually seeing this stuff and
[TS]
02:19:05
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reacting to it it just made it worse because this is exactly what they want
[TS]
02:19:09
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to do they want to behave in an extremely almost sociopathic way and
[TS]
02:19:14
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they can and there's no other outlet for it in the world and so now that twitter
[TS]
02:19:18
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stand you know so they're standing behind free speech but what they really
[TS]
02:19:21
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want is they want their special bullying venue to remain available special and it
[TS]
02:19:28
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is probably not what we want says it's no that's a lot of regulation that's the
[TS]
02:19:33
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way these guys see Twitter that is exactly the way they see Twitter there's
[TS]
02:19:36
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a high degree of asymmetric quality and Twitter that could be changed and randi
[TS]
02:19:40
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harper knows i've been working on tools i use her
[TS]
02:19:43
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good was called a good game blocklist forget GGO blocker with the Block
[TS]
02:19:49
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together as the tool and so you subscribe lock together as a web app
[TS]
02:19:52
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with the twitter api integration you log into it and then you can add shared list
[TS]
02:19:57
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of other people you want to maintain and you can set a few throttles and things
[TS]
02:20:00
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so Block together exists a third party thing Twitter allows it and they're like
[TS]
02:20:04
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12,000 people on Randy's list that are auto-generated from people who follow a
[TS]
02:20:08
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few major accounts which will change because one of the few major accounts
[TS]
02:20:11
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was mileage so which was at near 0 and 0 twitter by the way when it block
[TS]
02:20:16
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currently suspended account that kind of dead forever at near will never be used
[TS]
02:20:20
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again right now in it for the Sun burns out potentially so anyway so I randy
[TS]
02:20:25
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harper wrote this thing I just want to ask about the other day it's not in
[TS]
02:20:28
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February's a medium piece you can search for randy harper medium Twitter ideas
[TS]
02:20:32
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and find internists putting out of nowhere but she had like twenty three
[TS]
02:20:35
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ideas for Twitter she's a developer she's been working at 3p I she's met
[TS]
02:20:39
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with them she's knows how everything works
[TS]
02:20:42
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I'm the you know the outside of the black box she knows it as well as
[TS]
02:20:46
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anybody trying to develop anti-abuse of tools the stuff she mentioned some of
[TS]
02:20:49
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its trivial so it's harder she's not sure the severity of work required for
[TS]
02:20:54
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all of it but those things are still out there and so the issue with twitter
[TS]
02:20:58
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isn't so much that people can get together abuses that you as a party
[TS]
02:21:02
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receiving it
[TS]
02:21:03
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it is bad at asymmetrical warfare where someone can get a hundred someone can
[TS]
02:21:07
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either create a thousand accounts and tweet at you or get a hundred thousand
[TS]
02:21:11
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people like the the to the twitch twitchy there's a conservative site and
[TS]
02:21:14
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they will often say basically that person is bad and then all the people
[TS]
02:21:18
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who follow twitchy or go to the website will go off i get i say i'll say respond
[TS]
02:21:22
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to something Sally Cohen says you know I've little back-and-forth her about
[TS]
02:21:26
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something and we're being funny or whatever I think I'm being funny and i
[TS]
02:21:30
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will certainly get all these people who hate follow Sally Cohen I've never been
[TS]
02:21:33
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targeted by twitchy as far as i know and i get like you know a hundred or two
[TS]
02:21:38
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hundred tweets from people who don't spell and flags their BIOS and just like
[TS]
02:21:42
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you're about four blocks worldwide you know it's like it's not even
[TS]
02:21:44
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intelligible it's just like random anger
[TS]
02:21:48
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there's nothing I can do to stop fix a blocking wintertime even the auto block
[TS]
02:21:51
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list on helping so if there were tools like if you started getting a lot of
[TS]
02:21:55
◼
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tweets you could think they're dials and tools you
[TS]
02:21:57
◼
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could adjust there are things that can happen that would alive that would
[TS]
02:22:00
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either temporarily or as a permanent block you can prevent the course to
[TS]
02:22:04
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literate was going towards the thing I was talking about they have an appt
[TS]
02:22:07
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forgot what it's called
[TS]
02:22:09
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they released a separate app is basically it's good if you have verified
[TS]
02:22:12
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account works fine otherwise but it's a little tailored towards being a verified
[TS]
02:22:16
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person with the large number of followers and spoke mostly posting
[TS]
02:22:21
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rather than doing a ton of interaction with everybody forgot the name of it but
[TS]
02:22:25
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I so Twitter just the other day so they're going to open verification to
[TS]
02:22:29
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everybody with a prog opaque process that I think involve sending a picture
[TS]
02:22:33
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ID to them as you're going to give them your OD so conceivably this is one step
[TS]
02:22:37
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on the road to more people being verified and what if there are the
[TS]
02:22:40
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hundred thousand most prolific engage Twitter people are all verified well
[TS]
02:22:45
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that can be removed as well so maybe twitter is moving towards a more
[TS]
02:22:48
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asymmetrical model where we were only following we give up falling random
[TS]
02:22:51
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people if you can't be bothered about verify I thought for a long time Twitter
[TS]
02:22:55
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should offer a basic level verification where you have to use a phone number to
[TS]
02:22:59
◼
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confirm even though phone numbers can be disposable and whatever it's a high
[TS]
02:23:03
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enough bar that if you're just taking a text from a phone number your you know
[TS]
02:23:08
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it's a hassle if that account gets banned or blocked
[TS]
02:23:11
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it's a household the other phone number you can only get so many you can get a
[TS]
02:23:14
◼
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10,000 hundred thousand phone numbers but they could have some basic level
[TS]
02:23:18
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that doesn't involve sending a photo ID and I could say look I don't want to
[TS]
02:23:21
◼
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deal with people are completely anonymous I only want to see people my
[TS]
02:23:23
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timeline who I follow and you know where orchestrating only people who follow me
[TS]
02:23:28
◼
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who I want to see them so i let people who follow me if they've opted in
[TS]
02:23:33
◼
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because I get most of my eight from people don't follow me and i think it's
[TS]
02:23:35
◼
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true in general people don't follow Brianna Wu and then spew hatred or not
[TS]
02:23:40
◼
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typically people to follow you because they think it gives it a little extra
[TS]
02:23:43
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were so I only want to see things in my time we will follow because I can block
[TS]
02:23:47
◼
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them or i could change that means checkbox and from people or people who
[TS]
02:23:51
◼
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don't follow me who if they're not retreat from somebody else that's cool
[TS]
02:23:56
◼
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see people who I follows between us but people who have gone through a very
[TS]
02:24:00
◼
►
basic level verification that doesn't cost money like I don't want this to be
[TS]
02:24:04
◼
►
a first-world developing world thing or whatever
[TS]
02:24:06
◼
►
but there's only things they could do they could put lots of throttles and
[TS]
02:24:09
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►
make any monitoring behavior
[TS]
02:24:10
◼
►
John you know there's a setting called a filter low-quality tweets in your
[TS]
02:24:14
◼
►
account right i know i did that it's only available to verify people so far
[TS]
02:24:18
◼
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it's been available for like two years if you check that they use their machine
[TS]
02:24:22
◼
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learning i think it's using machine learning to filter out tweets that look
[TS]
02:24:25
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like they aren't very good
[TS]
02:24:27
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I don't know I don't know I don't know what it is i think part of it obviously
[TS]
02:24:32
◼
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is that I am a white man i can do things like right about Milo yo napolis in a
[TS]
02:24:41
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very critical way and at least knock on wood to date I don't get I get very I'd
[TS]
02:24:46
◼
►
I got responses and Twitter but it wasn't any kind i wouldn't call it abuse
[TS]
02:24:49
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►
me never people who disagreed and arriving you know people who started we
[TS]
02:24:53
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disagreed a little bit a little bit of it was ugly but I don't get any kind of
[TS]
02:24:56
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mob know it never happens
[TS]
02:24:58
◼
►
whereas if I think if I was you know John Gruber I think there's a very good
[TS]
02:25:04
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►
chance that i i i really do I should I detest I thought about a/b testing like
[TS]
02:25:10
◼
►
creating a fake account that was under the name of a woman with the woman space
[TS]
02:25:14
◼
►
with someone's permission some people have tried this on like OkCupid they've
[TS]
02:25:16
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got my friends permission to use their image and just been like you know but
[TS]
02:25:20
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then it becomes me becomes a start i want to be a stunning left when we lived
[TS]
02:25:23
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through this people of color right people with your not you know sis male
[TS]
02:25:26
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straight why it's like they already have enough problems that I don't need to
[TS]
02:25:31
◼
►
pretend to do like racism tourism or something like that no other ISM I
[TS]
02:25:36
◼
►
should try it though because I would be interesting i actually just by
[TS]
02:25:39
◼
►
coincidence last night i crafted what I'd I think I don't know how else you
[TS]
02:25:45
◼
►
better I should go to five-star i think i wrote my two most popular tweets of
[TS]
02:25:49
◼
►
all time last night
[TS]
02:25:51
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►
no no really yeah and it did beating my old one which was my original all-time
[TS]
02:25:59
◼
►
best tweet was like from 2009 and I said I me see if i can get it right i said
[TS]
02:26:02
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i'm looking up here I don't drink I don't gamble
[TS]
02:26:06
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oh yeah and I thought I thought my one vice and what restaurant week you have
[TS]
02:26:12
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read I was like okay I don't drink
[TS]
02:26:13
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►
personally I don't gamble I don't drink my one vice is buy a new iphone every
[TS]
02:26:19
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►
well that in line
[TS]
02:26:20
◼
►
electrocuting carefully i remember that when I was great i was twenty-five
[TS]
02:26:23
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hundred ninety days ago
[TS]
02:26:24
◼
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yes that's my was previously my all-time favorite tweet the last night after
[TS]
02:26:29
◼
►
looking at your numbers this is hilarious
[TS]
02:26:31
◼
►
what are you using to look at him i'm using that I like that star I'm gonna
[TS]
02:26:34
◼
►
move it
[TS]
02:26:35
◼
►
I'm just been enough i'm looking at nick kristof and are my friend Susan Orlean
[TS]
02:26:40
◼
►
both retweeted it and chris hayes from MSNBC retweet it
[TS]
02:26:45
◼
►
yeah i'm looking at one of them is nick kristof and maybe christoph did
[TS]
02:26:48
◼
►
columnist for The Times Susan ordained staff writer for The New Yorker
[TS]
02:26:52
◼
►
Christian Burton day
[TS]
02:26:54
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►
yeah it is unbelievable like somehow it got into the cycle of like top political
[TS]
02:26:58
◼
►
reporters and they already tweeted it so what your followed by you have an
[TS]
02:27:02
◼
►
interesting group of followers overlap so people who this is what I've had some
[TS]
02:27:06
◼
►
breakouts i have like six thousand retweets which is like a 50 times more
[TS]
02:27:11
◼
►
than anything I've ever said before because i made a comment about breakfast
[TS]
02:27:14
◼
►
it because of the morning after I'm like I'm listening everything and I'm like
[TS]
02:27:18
◼
►
this isn't gonna happen like there is a plan here the and I wrote something
[TS]
02:27:23
◼
►
about basically like brexit you know this could be such political suicide
[TS]
02:27:26
◼
►
that that breaks it's not gonna happen i got retweeted like 6,000 times oh my god
[TS]
02:27:31
◼
►
very interesting responses
[TS]
02:27:33
◼
►
those were actually interesting i got hundreds and hundreds of replies from
[TS]
02:27:36
◼
►
people so if I thought I was an idiot and I've been so people thought I do not
[TS]
02:27:39
◼
►
like I don't vote in UK and other opinion on this but i love you can I
[TS]
02:27:43
◼
►
wanted to succeed but i also got very informed things by people who are were
[TS]
02:27:47
◼
►
torn about it or voted for remain anyway but yeah you're splitter this is running
[TS]
02:27:52
◼
►
away so i have to tweet one after another and I connected him with three
[TS]
02:27:56
◼
►
pots whatever they call it
[TS]
02:27:57
◼
►
let's play what if what if Barack Obama had five children with three different
[TS]
02:28:02
◼
►
women immediately followed by one of Hillary Clinton had five children with
[TS]
02:28:07
◼
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three different fathers
[TS]
02:28:08
◼
►
I thought those were pretty brilliant i was you know what's funny and this is
[TS]
02:28:12
◼
►
not two not credit you with originality and wait because you have a lot of it
[TS]
02:28:15
◼
►
i'm going to butter you up but what I saw there was like oh my god is no one
[TS]
02:28:20
◼
►
tweeted that before because the minute you see it it's absolutely obvious
[TS]
02:28:23
◼
►
because they're all the other onstage the firefighters are on stage and you're
[TS]
02:28:27
◼
►
like holy crap but like nobody had set it as succinctly and with the perfect
[TS]
02:28:32
◼
►
timing as you address
[TS]
02:28:33
◼
►
so I did my atra plane over so the one tweet the one mentioned doing both the
[TS]
02:28:38
◼
►
first one with Barack Obama has a 3100 retweets and Hillary Clinton one is 3834
[TS]
02:28:45
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►
retweets so I even though i have an unusual twitter account large number of
[TS]
02:28:49
◼
►
followers i had two tweets that were obviously a little provocative presented
[TS]
02:28:58
◼
►
to an awful lot more people who you then who usually read my tweets and somebody
[TS]
02:29:02
◼
►
at my current at reply stream is I can't get to the bottom I can't keep up with
[TS]
02:29:06
◼
►
it right now you must be out of control i'm looking at when I look at the people
[TS]
02:29:09
◼
►
who retweeted it there's a bunch of people in there that I know like Mike
[TS]
02:29:12
◼
►
Montero and John siracusa and people are definitely the tech side of things and
[TS]
02:29:16
◼
►
then you know it's a lot of a lot of the footmen like I mean looking at the top
[TS]
02:29:21
◼
►
retweet and then it's a lot of just really interesting people who obviously
[TS]
02:29:23
◼
►
found this to another thing but some of them have 50,000 60,000 there's an
[TS]
02:29:28
◼
►
incredible i mean this is what's interesting about twitter is like it
[TS]
02:29:31
◼
►
makes everyone have the ability to be a pundit or to be a stand-up comedian and
[TS]
02:29:35
◼
►
reach an audience they don't otherwise and it's like sometimes you feel like
[TS]
02:29:39
◼
►
you're shouting of the void like there's times next time can ask me you know from
[TS]
02:29:42
◼
►
a large community us piano while ago he's like you know everybody follows you
[TS]
02:29:45
◼
►
increase what you're saying
[TS]
02:29:47
◼
►
do you feel compelled to say it and he wasn't used mildly castigating exciting
[TS]
02:29:50
◼
►
going on about something and I was like I you know I did go on about something
[TS]
02:29:54
◼
►
I'm like you know I don't think everyone who follows me actually like and how
[TS]
02:29:58
◼
►
people follow me read every tweet this percentage little Twitter nobody can
[TS]
02:30:02
◼
►
love so that's I didn't mean to be such . i met more like you can use Twitter
[TS]
02:30:05
◼
►
analytics anyone can log in and you actually get to see the impressions like
[TS]
02:30:09
◼
►
what percentage of your audience sees its fascinates good it's good and bad
[TS]
02:30:13
◼
►
for the ego to we got a wrestling know if this shows it
[TS]
02:30:17
◼
►
yes so these things that i say where I'm glad at times to be able to say I missed
[TS]
02:30:22
◼
►
you say this because I want other people to know that other people feel it
[TS]
02:30:25
◼
►
ah I the bottom line twitter has got to get a handle on it cannot just be
[TS]
02:30:32
◼
►
something that they address on it somebody of Leslie Jones is stature this
[TS]
02:30:36
◼
►
needs to be something that everybody feels like they're not going to be
[TS]
02:30:40
◼
►
abused not and i agree there is a fine line and it is worrisome and Twitter and
[TS]
02:30:44
◼
►
it's difficult and I'd I trust that can be
[TS]
02:30:46
◼
►
on which is there should not try to prevent offensive speech or ideas that
[TS]
02:30:53
◼
►
some people find the asset for being expressed on twitter but they should
[TS]
02:30:57
◼
►
absolutely make it seem as the people are not going to be attacked and there
[TS]
02:31:01
◼
►
is the different human being i don't know if you could do it all
[TS]
02:31:04
◼
►
algorithmically I really don't i think you can use some algorithms to help but
[TS]
02:31:08
◼
►
I think when somebody reports abuse
[TS]
02:31:10
◼
►
I think somebody at Twitter who has any bit of empathy can easily discern this
[TS]
02:31:14
◼
►
is just an offensive idea versus this is a personal attack on this other user is
[TS]
02:31:21
◼
►
over some of its nuance but 1000 accounts with your than a hundred
[TS]
02:31:25
◼
►
followers all tweet within a few minutes of each other at one account i think
[TS]
02:31:29
◼
►
machines can learn what that means and i would even be in favor of in terms of
[TS]
02:31:33
◼
►
the nuance of if there's any doubt you know don't suspend the account right but
[TS]
02:31:39
◼
►
but it's so many cases where it's easily should be recognized and the other thing
[TS]
02:31:43
◼
►
that Twitter cannot you can say well there's a scaling problem their twitter
[TS]
02:31:45
◼
►
has an enormous head count
[TS]
02:31:47
◼
►
I get it I don't know how sustainable that is i think it's it's you know what
[TS]
02:31:51
◼
►
if we do a whole segment on the show about it is why in the world is Twitter
[TS]
02:31:53
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►
have so many employees because it doesn't seem like there's much new stuff
[TS]
02:31:57
◼
►
going on
[TS]
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they certainly have the resources to hire a staff that can look into this
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abuse and I think it absolutely needs to be done and it ties into the amazon
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thing where it really is hurting Twitter's reputation or twitter is
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getting more and more getting a reputation as a place where if you
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participate you especially as a woman you're doing very good chance of being
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abused by Twitter Spencer literally hundreds of millions of dollars year
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literally hundred million dollars here on R&D it's it's astonishing
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I don't know what exactly can is already but it's a big part of their expense so
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they're working on it but I up bottom line anyway Glenn thanks for being here
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02:32:33
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you've got a new book new books to promote to microfiber think i got i am
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got deep into the slack well do you use slack i know that you are mine alone
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I i am a regular participant on one slack that's yeah it's slack you can get
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i have 6 lakhs and part of and someone thankfully not very loud but I like them
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all but you can get out of control
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so yeah they're friends at picture books and montagna thanks long time Mac folk
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02:32:58
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we're talking about like we started using it and it's like it's it's not
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02:33:02
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quite like pokemon go that's not that addicted but boy it went from zero to
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100 millions really quickly and we were complaining amongst ourselves like how
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do we do this what's this thing was like oh if we can figure this out and we have
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02:33:15
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used a thousand software packages in our life perhaps it would be useful to do a
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02:33:18
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book so i did a book that's take control of slack basics that is for people who
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are users who want to be able to master it because the online documentation it's
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good offering matter how he's you know involved in documentation some aspect
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that many filters found a great guy and now slacks head of documentation and
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yeah I don't know they're working on their side but like they have any rights
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for side
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yeah they do a different day different things like online documentation is not
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like a motorcade control book is about like their experiential different things
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you know you've worked manuals workload stuff and so I wrote a book that's like
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it's divided subjects using channels and messages and even how to do emoji and so
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forth and it's the ideas you wake up one morning so many people know this
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02:34:00
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happened to your 30 years old 40-50 and everyone's that you'll get a message
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from the office
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we're using slack started like oh god not another piece of software so the
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book is partly for people who has sort of slack thrown at them on other you
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02:34:13
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know also for people who want to master it without having to go through sort of
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discover everything there's a lot of stuff in there and then i wrote a
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02:34:20
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complimentary book that's how to setup a slack team which is pretty
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02:34:24
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straightforward in some ways a lot of detail and so if you don't have an IT
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02:34:28
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organization behind you but you want to set it up you want to run it well you
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02:34:31
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wanna make sure people stay civil and how do you keep things correct and keep
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02:34:35
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people from doing no stupid things but also just set up so it is secure and
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02:34:40
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sensible as you want so i have this great URL you can go to take control .
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02:34:44
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com of course financial books rather calm course but i have a slack help . me
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I got this URL and very happy about it like helped me i will actually put
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02:34:53
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insurance i love just by the way I know it's probably not about you know maybe
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you did I don't know
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no Adam but i love the new cover design for the take control books so it's so
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02:35:03
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great took a lot of years to figure out what we didn't like we do this
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illustrative approach and then the minute I saw the new designs when
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they're in progress i'm like oh this is it's like discovering what you're
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02:35:13
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cutting away at a block of marble and there's the sculpture and so I think
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02:35:16
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it's probably no surprise that you know you can guess that I you know you know
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02:35:20
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my taste and graphics but well one of the things that I really love about the
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new cover design is that time putting the the where the author title is it the
[TS]
02:35:28
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author title is in relatively small print them on the topic is a big print
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02:35:33
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which is right because that's what take control books are about their very
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topical there's like they heard this is about slack admin so that's nice and big
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real nice fun all caps which I of course like then the author name is down below
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real small but because it's surrounded by white space it is so prominent and
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I'll of prominence in an author's name like it's cuz that's me is the whole
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02:35:55
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point of the take control series is that they're not just turned out these are
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02:35:59
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like the best writers in our racket who do these things it's fun too i love
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02:36:03
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reading ebooks after I mean I kind of Miss print but you know faster
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turnaround
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02:36:07
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yeah yeah so slack slack splits it's fun i know people had a jeff carstens
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02:36:12
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longtime macro his wife have a two-person slide because it's for you
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02:36:16
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can use it free it would go with some limits but not you know 10,000 people we
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have a slack group we set up if people go to slack helped me there's a link
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02:36:23
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that's the public's lack team that anyone can join who just wants to
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02:36:27
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understand what slack is like without having to set one up so it sports called
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02:36:30
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slack bits and we're having discussions about mac stuff but also slack help and
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02:36:34
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great we got several hundred people join you just they wanted a place to go with
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02:36:38
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no overhead and because it takes five minutes to set up a slack team that you
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02:36:42
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have to set one up and you're dealing with it so I like there's a lot more
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02:36:45
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slit so my very last . lot more public slack team starting like this one for
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02:36:49
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mac admins is a bunch of like hearing about private ones that have hundreds or
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02:36:53
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thousands of people if twitter isn't careful some of the conversations gonna
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get drained off the private slack groups where everything is controlled that's a
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02:37:00
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very interesting TYIN and lie on the slack that I'm on that point has been
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made before too
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02:37:05
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there's a lot of you I've heard this from other people but on the board
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02:37:07
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online with you know you probably know everybody's there is a bunch of mutual
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friends
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but it's relatively small group maybe like 15 of us and and no under a whole
[TS]
02:37:17
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bunch of them have admitted that they personally use Twitter a lot less
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02:37:21
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because of this this slack there thinking rather just communicate with
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02:37:25
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this handful of good friends people who i would like to go and have dinner and a
[TS]
02:37:29
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drink with then interact with the world at large on Twitter just because of you
[TS]
02:37:33
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know a couple of knuckleheads soup make it unpleasant it's safe you know you
[TS]
02:37:37
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know what is part of their group and even if it's a republic group is still
[TS]
02:37:40
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industry we can kick anybody off and uncomfortable podcast network we've been
[TS]
02:37:44
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comfortable slack without 50 or 60 people who are involved in the many many
[TS]
02:37:48
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many podcasts Jason style is now i got up at the site and that's where a lot of
[TS]
02:37:53
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my conversation that I don't trust to do publicly anymore because there's too
[TS]
02:37:57
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many jerks on Twitter who will respond to it i have those conversations with me
[TS]
02:38:00
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the same people who i would have a Twitter have not properly so sad but I
[TS]
02:38:04
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my thanks to You Glenn you've been so generous with your time
[TS]
02:38:07
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what a great conversation is a good episode i really liked it remember that
[TS]
02:38:11
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URL if you do slack you got any interesting it go check out the books
[TS]
02:38:14
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they're really worth it and slack definitely has a lot of power user stuff
[TS]
02:38:16
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that you're going to be like I didn't know I could do that at slac help . me
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02:38:21
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you'll find links to both books my thanks to our sponsors we've got Casper
[TS]
02:38:25
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where you can go to buy a mattress and we've got fracture or you can print out
[TS]
02:38:29
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your photos and global delights boom which will make on the audio on your Mac
[TS]
02:38:35
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sound a lot better so my thanks
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