88: The Perception of Trouble
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From Relay FM, this is Connected, episode number 88.
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Today's show is brought to you by PDF Pen Pro from SMILE, the all-purpose PDF editing tool.
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My name is Myke Hurley and I'm joined by Mr Federico Fittici.
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Hello Federico, how the devil are you, sir?
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I'm doing great, Myke. As I told you when you called me, I'm still kind of relaxing,
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catching up. I'm gonna go grocery shopping later, you know, which is... It sounds like
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a quick kind of task, but it takes me a couple of hours, you know. That's how I do my shopping.
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So I'm doing great, Myke.
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So I think Steven... Steven's not here this week. I think he's hunting IMAX.
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Yeah, he's taken on a cross-country trip to find the remaining IMAX.
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Because I think he only needs one more, and he has them all.
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I think it's only one. So he is, I believe, he's somewhere in California hunting for the final IMAX.
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How do you hunt for an IMAX?
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That's why he's not here, it took a little bit longer than he expected.
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He's just got graphite left.
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Which isn't, you know, it's not the most exquisite of colours if you think about it.
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Because I believe he was able to find a pretty good Bondi.
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Oh, look at that, look at that, good job.
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So he got one of those.
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Now he's off looking for a graphite, so I hope that he will be back next week and I
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hope that he finds everything that he's looking for.
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- Nice, good luck, Stephen.
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- Good luck, Stephen.
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- Thinking of you.
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- We are, we are, good luck.
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Because it's just me and you,
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should we talk about something that we're doing?
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- So Federico, everybody should know by now,
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we spoke about this last week,
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Federico is going to be traveling to San Francisco
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and we are going together for WWDC
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and I realized last week,
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we knew that you were gonna be in London for one day,
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you're coming to London
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and then me and you were gonna stay in a hotel
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near the airport and go from there together
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out to San Francisco.
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And me and you were gonna have dinner with some friends.
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And I realized why have dinner with friends
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when we can see lots of friends.
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So we're gonna have a meetup in London,
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a bar called the Big Chill House.
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Now we have a limit on the amount of people
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that we can fit in the room.
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So we instituted a ticket policy for this,
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and we had 70 tickets for the room.
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They are all sold out.
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Now the reason I am telling you all about this,
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dear listener, is I spoke to the venue today,
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and there is the possibility for us
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to get a larger room at this place.
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So if you are interested in coming to a connected meetup,
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it will be me and Federico,
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and we'll be hanging out at a great bar.
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We did this meetup for upgrade in this area previously,
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and you wanna come, it's on the 10th of June.
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It starts from eight until 11.
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You will need to have a ticket to come
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because we have a maximum amount of people
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we can fit in the room.
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You can go to Tito, ti.to/relayfm
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and you can find out more about the event.
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Sign up for the waiting list.
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There are nearly enough people on the waiting list now,
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Federico, which will allow me to confidently book
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this larger room.
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- Oh, that's so insane.
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So if you are interested, if everybody that we have
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on the waiting list gets a ticket,
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we're very nearly sold out as well for that larger room.
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So once that's the case, that's as big as the room can be.
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It takes about 150 people.
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- It's just totally insane.
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- Yeah, there's an amazing poster,
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which I'll just put in the show notes anyway,
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because Frank, as always, did an incredible job.
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So we really hope that people can make it.
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We're doing everything we can to increase the size for this one because we can.
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With this instance we can actually increase it, but it will mean that everybody will need
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to buy a few drinks because otherwise I will be left with a very large bill at the end
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of the night.
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So I hope that you can go check it out and we hope to see you in London in June.
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Yeah, I mean, with all due respect, Myke, it's kind of crazy that this many people are
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coming to meet us.
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I mean, we're just...
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Yeah, it's not me.
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me, it's all for you. But I'm happy with that, I'm happy with that, I'm happy with that.
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I don't think so, I don't think so. You're kind of an attraction lately.
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Oh yeah? Yes you are. There's people constantly talking
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about you and your iPads. That's true actually, I was on Mac Power Users.
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See, see, you're the man of the hour, Myke. Katie was so mad. She was so upset about the
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iPads is so good, it's such a good episode.
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You gotta listen to that.
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Yeah, it's well worth listening to.
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I think at one point she just goes into complete despair about me, which is amazing.
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It's amazing.
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I love David and Katie and being on Mac Power Users is an honor because it is, as we have
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mentioned many times, an absolute institution and we're very lucky to have it as a part
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of Relay FM.
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I was happy to go on the show to preach about my iPad, multi-iPad life, which I increased
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today. Federico bought another pencil today. So I have both iPads now fully decked out
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at all times.
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I'm no longer surprised, Myke.
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You know, I'm all in. I am all in. I'm taking what you started and I'm taking it to its
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furthest point possible.
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You're multiplying that, really.
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And I'm actually planning this week for the incomparable project that I'm working on to
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actually record something and edit it on iOS.
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So I'm going to do that over the next week or so.
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I'm really trying to go in all in here, my friend.
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You should do a time lapse video of you trying to do that on the iPad.
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Yeah, that would be...
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You could see me pulling my hair out.
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Actually, I wanted to mention one last thing about the meetup, just for everybody that
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is coming and may come. If we do increase the capacity, the room will change. We had
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it as a place called the Deco Room. It will be in a different room, but I'll send information
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out about that if we do it because we're going to be getting a bigger room hopefully.
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So please sign up and we'll hopefully see you there.
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All right, so I wanted to mention, do you remember last week when we were talking about
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our sponsor, I mentioned how maybe a wizard could create a confetti cannon to go off when
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Ark finishes.
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Well, there is a wizard.
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Lucas tweeted at us with a script.
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And what it will do is he actually did something very smart here.
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It doesn't launch physical confetti.
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It launches digital confetti on your computer screen whenever Ark completes a backup.
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Bravo Lucas.
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Look at that screenshot.
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- It's fantastic, right?
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- People are crazy, it's fantastic.
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- So, you put it on GitHub, you can go and check it out.
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And so it's very, very clever.
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And I say bravo to the wizard that is Lucas
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for creating our backup confetti cannon.
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- Last week, we teased that you were working on a project
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that I expect everybody knows about right now,
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which was your iOS 10 wishes and concept video.
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along with the dark theme for Mac Stories, which I am reminded about as I see the lovely
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dark Mac Stories in front of me.
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Oh, nice, you keep it activated.
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Yep, keep it dark, my friend. And I am very flabbergasted by the views, view count in
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this YouTube video.
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It's approaching 400,000 views.
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400,000, Federico, 400,000.
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78 people that gave it a thumbs down though. What do you what is your comments on that?
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What do you think about those 78 people? I?
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Think some of those people
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Maybe half of those are just trying to to see what what it feels like to use the thumbs up down button
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Yeah, maybe half is just an experiment. I'm gonna press the button
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No, I dislike this. Oh, no. I know I've no I have liked it again. So I
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Reversed my decision. I went to just see how it felt. I didn't like how it felt
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Here's something interesting about the like/dislike button on YouTube. When you click the little
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like button, the button goes blue from grey. And when you click the dislike button, it
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goes black from grey. Wow.
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Yeah, they're like, "They'll do this!" You know? It's a little Pavlovian response for
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you. I was very honored to get a special thanks.
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Of course. You and my girlfriend and John were the few
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people that had to endure my stress, my questions and my doubts before launching.
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I have seen many, many, many, many cuts of that video.
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Be like, "Look at this one! We have a line change! Okay!" So off I go, watch the one
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line move. But it was, it is an amazing video and I was very honored to be able to see it
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in advance. But I wanted to ask you a few questions. Because look, we'll go into these
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wishes we will actually revisit the wishes on the show probably in late May right yes
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we'll do it as part of our what do we want to see at WWDC so there's no point going over
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the wishes right now but I wanted to ask you about the video itself because obviously that
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is a different method a different medium for you and Mac stories and how did you find the
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YouTube system?
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Well, I think I kind of cheated because I asked CGP Grey for advice before uploading
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the video, so he gave me like a checklist of things to do and to make sure that I was
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doing. It was fine, I think. I opened the channel the week before, so we didn't have
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a YouTube channel. And before uploading this video, I just moved two of my old videos,
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30 second videos about drafts and iOS automation, just to make sure the channel wasn't empty
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when it was launch day.
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I uploaded a logo and I put in a bunch of links for the Mac Stories bio, linking to
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Mac Stories on Twitter and the club, and then I prepared the description, which was okay,
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no major issues there, and I uploaded the video.
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I think I have to be thankful for my fiber connection because the video was in 4K, it
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was almost a three minute video, and it was about 500 megabytes, maybe less.
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That's not too bad.
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No, it's not too bad, it took me like a minute.
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So funny enough, you know that the videos, I don't know if you know, but I put Cortex
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Yeah, I do, I know.
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it's just the audio file and the logo, like a version of the logo, which is in 1080p.
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The videos tend to be around 2 to 3 gigabytes.
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It's nothing, right?
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Just because that's just how the video comes out, because it's still a video file, which
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is two hours long.
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So that's one of the unfortunate parts about doing this is there's nothing.
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But it ends up being like two hours long.
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And I didn't really come across any issue.
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I mean, the video upload is fine.
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I set it to private because I just wanted to make sure
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that people couldn't guess the link.
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CGP told me it never happened to him
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that people would guess a link for an unlisted video,
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which was another option.
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But I just prefer, you know, for my paranoia.
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- There is something weird that like,
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when I go to your video page on YouTube,
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it doesn't show the iOS 10 video.
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I have to go in-- - Yeah, that's kind of weird.
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- Something weird has happened there.
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Like you have to go to videos before it shows up.
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- I know, I know.
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- But whatever, it doesn't matter
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because people were just finding it as being linked to,
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I think you were in the YouTube trending.
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- Yes, yes, and that really made up for about 20%
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of the views being discovered in the YouTube trending page.
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I saw a lot of people,
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like I could see the effect in the real time stats.
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I could see the effect of the new people
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discovering the video from the trending section.
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it hit the trending page when it was about 100,000 views.
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So I guess the YouTube system finds kind of momentum
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in videos and decides to feature them.
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And it was also embedded on a bunch of other tech blogs
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which helped in getting the kind of exposure.
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It was on 9to5Mac, it was on The Loop.
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- That was part of the reason for doing the video, right?
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Surely for that, yeah.
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- Yeah, because it's so easy to embed a video
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and that was the whole idea.
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I got a bunch of bloggers asking me,
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"Can, do you mind if we embed the video?"
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And I was like, "No, that was the main goal.
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"Please do use the embed code."
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- Right, I don't know if this is why you did this,
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but here's when I look at this objectively, right?
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If somebody block quotes an article, you get nothing.
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Nothing happens.
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It's just there.
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But if they embed a YouTube video, you still get the view.
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The view shows in your view count.
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Now, you're not getting any money from this
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you didn't put any advertising on it, which I think was the right thing to do by the way,
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because of the purpose of the video. Oh yeah, you have not in the system for long enough,
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but I think the purpose of the video was to promote Mac stories as well, right? Like,
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the other side of this video was to promote Mac stories to new people, right?
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And the club, yeah.
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Yeah, and the, yeah, and club Mac stories as well, so that's kind of like, you know,
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the other side of this, so that's how it brings more people in on the other side, so
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So not having advertising on it would have been the right move anyway.
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I think it was a very clever publishing and business move to do it this way, to create
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this video which can be anywhere and it doesn't matter where it is because people would in
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most cases take the video and embed it.
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Pretty smart.
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One of the comments that I got from a lot of people is that it's not an absurd concept,
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that it makes sense.
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hundreds of people told me it makes sense, it's not crazy, and it's the kind of features
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that I could see happening, which is not usual. So I've been covering, you know, Mac Stories,
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I've been writing for seven years, and every time there's a crazy concept video, it gets
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a lot of exposure, but a lot of people also say, "This is crazy, Apple will never do this,
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these features are totally useless." And that was one of my concerns, that people would
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see the video as a sort of a crazy project, you know, with the crazy features that Apple
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would never do. And as soon as I published the video, like, the reactions started coming
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in that it's sensible, it makes sense, it's not crazy, and that makes me very happy. Because
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we, both Sam and I, we spent a lot of time thinking what are the features that we think,
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we both think make sense and what's the best way to do it in an Apple-like fashion, that
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it's not too crazy with new animations or new interface designs or a different theme
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for the entire iOS interface, so it really makes me happy that people see some kind of
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a reason in there, some kind of "Yeah, it's not too crazy, it makes sense, I could see
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this happening, good job".
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That makes me happy.
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Yeah, I mean, cause well, I think part of it is most of the concept videos, you only
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ever find out about them because they're crazy wild things, but you already had the
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ability to create a sensible one and for people to see it, which is why I think it
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became popular, right?
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Because you have the platform in which to get this video out to the first amount of
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people that need to see it for it then to become viral.
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Whereas people like Sam, who created a concept video,
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he needed it to be a little bit more out there
00:16:37
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to get people like you to find it in the first place.
00:16:40
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Does that make sense?
00:16:41
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- Yeah, yeah, it makes sense.
00:16:42
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- Like if he created your video,
00:16:44
◼
►
you'd just be kind of like, yeah, sure.
00:16:46
◼
►
Like this is sensible stuff.
00:16:48
◼
►
I think it depends where it's coming from.
00:16:50
◼
►
- Yeah, I think the angle that we chose was,
00:16:54
◼
►
so look, every year I do an iOS wishlist.
00:16:57
◼
►
and I do it because I want to put it out there, the kind of features that I would like to see.
00:17:02
◼
►
And this was not the kind of... the way that you come at it is not,
00:17:06
◼
►
"Look, I'm a designer, I can make super cool stuff, this is what Apple should do on iOS."
00:17:11
◼
►
It was, "I have these wishes, and here's how I visualize them in my mind."
00:17:18
◼
►
And it's a very... it's not a big difference when you think about it, because the final outcome is the same,
00:17:24
◼
►
a concept video. But the way that you approach it and the way that you present it, I think
00:17:28
◼
►
it resonated with people. And they could see the idea of here's a person, he works on iOS,
00:17:35
◼
►
he writes on the iPad every day, he knows iOS, he would like to see these features,
00:17:42
◼
►
and he found a way to visualize them. And I think the end goal helped kind of get people
00:17:48
◼
►
interested and to see, to help them see my line of thinking. So I'm very satisfied
00:17:56
◼
►
with how everything went in the end.
00:17:59
◼
►
Talking about very satisfied, you got a WWDC ticket?
00:18:04
◼
►
I did, yeah. I was very lucky, Myke. Last Friday I was at the club, not club, I'm
00:18:14
◼
►
So it's an actual club with people dancing and drinking.
00:18:17
◼
►
And I got an email from the Apple store,
00:18:22
◼
►
here's your receipt.
00:18:24
◼
►
And my heart started pumping like crazy.
00:18:28
◼
►
I was like, oh my god, oh my god.
00:18:30
◼
►
And Sylvia was like, what's going on?
00:18:32
◼
►
And I look at the receipt, and there's the WWDC ticket
00:18:36
◼
►
confirmation.
00:18:37
◼
►
And I was like totally going nuts.
00:18:39
◼
►
And so I bought drinks.
00:18:42
◼
►
and we celebrated the ticket.
00:18:45
◼
►
- I'm not surprised.
00:18:46
◼
►
So what is your plan?
00:18:47
◼
►
- My plan is to first watch the keynote
00:18:51
◼
►
because I've never been there and it--
00:18:54
◼
►
- Well, you have.
00:18:55
◼
►
Maybe not at the Grand. - Not at WWDC.
00:18:58
◼
►
- Oh, well yeah, but you've done one.
00:19:00
◼
►
- Yeah, I've done a keynote.
00:19:01
◼
►
I just wanna do a WWDC keynote.
00:19:03
◼
►
I've done a product keynote.
00:19:05
◼
►
And I feel like it's a nice sort of celebration
00:19:08
◼
►
to do my first WWDC keynote for iOS 10,
00:19:11
◼
►
like a new beginning, whatever. That's how I see it in my mind.
00:19:14
◼
►
And the other thing that I want to do is I want to attend key sessions for iOS,
00:19:20
◼
►
because I need that kind of information and kind of networking with developers to prepare my iOS 10 review.
00:19:29
◼
►
So last year I spent way too much time watching the videos over and over and talking to people who were there at the sessions
00:19:39
◼
►
over email to get a better understanding of what was going on, and just talking to developers
00:19:45
◼
►
to ask them questions.
00:19:47
◼
►
And I feel like I can save a lot of time if I go to the key sessions that are, you know,
00:19:53
◼
►
I mean, I have to decide which kind of sections I want to cover in my review, which we'll
00:19:57
◼
►
talk about in the evening.
00:19:59
◼
►
Me and you and Steve and Myke, you will have to help me.
00:20:02
◼
►
But once I do know what kind of sections I want to have in my review, I will mark the
00:20:06
◼
►
the sessions that I want to go to and just attend those and then talk to people and go
00:20:11
◼
►
to the Bash and that kind of essential stuff.
00:20:13
◼
►
I'm not interested in OS X, not interested in watchOS, I'm going there for iOS and
00:20:20
◼
►
the key stuff that I understand that I want to cover.
00:20:23
◼
►
And I feel like I need to wake up early, go to the key sessions and then in the afternoon
00:20:30
◼
►
and maybe in the mornings where iOS doesn't have a key session, just have fun, because
00:20:35
◼
►
I want to mix it up, you know, it's my first time I want to do part work, part fun, and
00:20:41
◼
►
I feel like having fun there is important because it also helps me relax and meet new
00:20:47
◼
►
people, which again is sort of a circle of life. I need to have fun, meet new people,
00:20:52
◼
►
talk about work, fun, you know, it's all connected. No pun intended. So yeah, that's the plan.
00:21:02
◼
►
what I want first watch the keynote, understand what's going on, understand the kind of sections
00:21:07
◼
►
that I want to have in my review, talk about it with you guys, find a plan for the key
00:21:12
◼
►
sessions that I want to go to and just attend those sessions and then have fun and meet
00:21:18
◼
►
It's a pretty great plan man, it's a pretty great plan.
00:21:20
◼
►
Yeah, I think I can do it, you know?
00:21:22
◼
►
Yeah, the days are quiet, the day times are quiet because so many people are in the sessions
00:21:27
◼
►
and now of all the other conferences and stuff that go on anyway.
00:21:30
◼
►
You just need to understand that you are going to be very very busy.
00:21:33
◼
►
I know, I know.
00:21:34
◼
►
Prepare for that.
00:21:36
◼
►
I'm preparing both physically, I'm exercising a lot.
00:21:42
◼
►
I believe you.
00:21:44
◼
►
There's a bunch of tasks in my to-do with daily exercises.
00:21:47
◼
►
I saw them in a Twitter screenshot.
00:21:49
◼
►
I saw like abs and something.
00:21:51
◼
►
Yeah, and it's being in good shape.
00:21:53
◼
►
So I'm ramping up the exercise routine, I'm doing the diet that I was doing last year
00:22:00
◼
►
again. So I need to be very, very energized. Because it's gonna take a lot out of me to
00:22:10
◼
►
do all of the stuff that I want to do. But it's possible, you know. There's worse things
00:22:15
◼
►
in the world. This is fun. This is great. I shouldn't be concerned. Just gotta have
00:22:20
◼
►
All right, this week's episode is brought to you by Smile and PDFPen Pro. You've heard
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out pdf pen pro requires Yosemite or later and works great on El Capitan thank you so much to
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smile for their continued support of this show and relay fm all right Federico this is going to be a
00:24:16
◼
►
a tough one my friend. Are you ready for this? Apple earnings. So what quarter was this?
00:24:26
◼
►
This was Q2. Q2 2016. I believe, now we can talk about this and we're going to talk about
00:24:36
◼
►
this in quite a bit of detail, but I believe that Q2 2016 is going to go down as a moment
00:24:44
◼
►
in Apple's history in the future? Well I mean yeah it's first down quarter since
00:24:52
◼
►
2003 I think. So yeah definitely. For 13 years, quarter on quarter, Apple have increased their
00:25:00
◼
►
profit and revenue and all that stuff right? It's gone everything has gone up. Quarter
00:25:06
◼
►
on quarter for 13 years. So we're looking at if you're thinking about every time that
00:25:11
◼
►
Apple come on to do one of these earning results.
00:25:15
◼
►
They've had over 50 of these, they've come on
00:25:17
◼
►
and the story's been the same.
00:25:19
◼
►
50 in a row, right?
00:25:20
◼
►
Better than last time, better than last time,
00:25:22
◼
►
better than last time.
00:25:24
◼
►
This time not so much.
00:25:25
◼
►
And I find this very interesting.
00:25:29
◼
►
And I wanna just preface this conversation by saying,
00:25:31
◼
►
Apple is not doomed, and I understand
00:25:34
◼
►
that they made a ton of money.
00:25:37
◼
►
- But a downward trend is never a good thing.
00:25:42
◼
►
- And that's what we're looking at now,
00:25:43
◼
►
especially when you look at some of the areas that are down.
00:25:45
◼
►
So profit is down, the iPhone is down, Mac is down,
00:25:50
◼
►
and of course our friend, the iPad, is down again,
00:25:55
◼
►
year on year.
00:25:56
◼
►
So let's look at the iPhone a little bit.
00:25:59
◼
►
So the iPhone sales were strongly increased
00:26:04
◼
►
in the previous quarter because of pent up demand in China,
00:26:09
◼
►
is my understanding. In Q1 they had lots and lots of sales for the 6S because they had
00:26:16
◼
►
some pent up demand there. A lot of the stuff that you'll find in these earnings calls,
00:26:24
◼
►
I'm going to put a bunch of articles and show notes, one from you, one from Jason, you guys
00:26:29
◼
►
both do a really great job of breaking this stuff down. A lot of it is very complicated,
00:26:34
◼
►
But basically it seems like Apple was saying that they're in a situation where the upgrade
00:26:42
◼
►
cycle is looking pretty good on the iPhone, but the previous quarter was a bit of an anomaly,
00:26:47
◼
►
which makes everything else kind of look a bit worse.
00:26:49
◼
►
Is that, am I right in saying that?
00:26:50
◼
►
It's kind of what they were saying, right?
00:26:52
◼
►
That's my understanding too.
00:26:54
◼
►
It's like this is better than it looks, but it looks really bad because the last time
00:26:58
◼
►
was so good.
00:27:01
◼
►
And they also said something about the SE. That the demand of the SE has been higher
00:27:07
◼
►
than they expected. And I actually have real life experience of this as of yesterday. So
00:27:13
◼
►
yesterday morning Adina woke up and her phone was dead. Like it's just… I have never
00:27:17
◼
►
seen an iPhone as dead as this iPhone.
00:27:20
◼
►
So it's the very old iPhone she was still using.
00:27:23
◼
►
She was using a 5S, my old 5S.
00:27:25
◼
►
Oh okay, a 5S.
00:27:26
◼
►
Turn it on and the screen would just go blue and then it would change all different colors
00:27:31
◼
►
- No, that's a dead iPhone.
00:27:33
◼
►
- It's dead dead.
00:27:33
◼
►
So she went to the Apple store to try and get an SE
00:27:36
◼
►
and couldn't get one.
00:27:37
◼
►
It was three weeks back ordered.
00:27:39
◼
►
- So today I went and picked up a 6S for her.
00:27:42
◼
►
She decided to go 6S.
00:27:43
◼
►
'Cause she really wasn't very keen on the SE
00:27:46
◼
►
because it looked the same.
00:27:47
◼
►
She really was like very vehemently against it
00:27:51
◼
►
because she's had the 5S for like two years or whatever.
00:27:55
◼
►
And she's like, "I really don't wanna pay 500 pounds
00:27:59
◼
►
for a phone that looks exactly the same. She was very against this. So she's gone for
00:28:03
◼
►
the success. And I get it. I understand that feeling. I totally understand it. But the
00:28:09
◼
►
iPhone being down is a… it just looks weird, right? On the charts it just looks weird.
00:28:15
◼
►
It looks strange because we're not used to it. But this is a question that I asked
00:28:18
◼
►
you before we recorded the show. Is this… do you think… is this Apple's fault? Or
00:28:24
◼
►
Or is this just a consequence of the technology world changing?
00:28:31
◼
►
Is Apple to blame or is it like an outside force, a trend going on for any company that
00:28:37
◼
►
Apple can do anything about?
00:28:40
◼
►
I feel like it's got, it just has to be a bit of both.
00:28:45
◼
►
There are trends that are changing but Apple could always do something.
00:28:52
◼
►
I mean it's really difficult because it does seem like trends are bringing this stuff down
00:28:58
◼
►
but none of these bad things have affected them before.
00:29:03
◼
►
Something struck me, a comment from Tim Cook, he said, last year, no he actually said the
00:29:11
◼
►
6s is stronger than the upgrade cycle of the 5s but the acceleration of last year's iPhone
00:29:19
◼
►
6 launch, it's much much bigger than what we're seeing this year. Meaning, as an upgrade,
00:29:25
◼
►
the 6s is doing better than from the 5 to the 5s, but it's no match for the insane sales
00:29:33
◼
►
of the iPhone 6 last year. So why do you think that is? Is it just because the iPhone 6 was
00:29:39
◼
►
a better phone compared to what used to be there before? Is the 6s kind of a letdown
00:29:46
◼
►
in terms of an upgrade?
00:29:48
◼
►
No, I don't think it's that. I just think it's because they were selling into new markets for the six.
00:29:53
◼
►
For the first time.
00:29:54
◼
►
For the first time. And I think it was just the thinking that it had nothing to do with the iPhone 6.
00:30:02
◼
►
It was just the iPhone. If the iPhone 6s was out there, then the iPhone 6s would have sold that many.
00:30:10
◼
►
It was just because they were into a new market that they weren't in before. Because look, this is the problem, right?
00:30:15
◼
►
This is all the conversation in the previous quarterly results when Apple said that this
00:30:19
◼
►
was going to happen.
00:30:20
◼
►
This isn't a surprise that this happened, by the way.
00:30:23
◼
►
If anybody wasn't following in their previous earnings report, Apple forecasted that they
00:30:28
◼
►
would be down.
00:30:29
◼
►
They fell within the estimate that they gave, which is also weird for them, right?
00:30:34
◼
►
The fall within the estimate.
00:30:35
◼
►
Usually, they exceed the estimates, but they fell within the estimate.
00:30:40
◼
►
And I think it's purely because Apple have bumped into the amount of people in the world
00:30:46
◼
►
that can buy their products.
00:30:48
◼
►
It doesn't usually happen, but this is the situation that they're in.
00:30:51
◼
►
They are in a "we are currently at the point where we have sold our products to everyone
00:30:56
◼
►
that can buy them."
00:30:59
◼
►
And they mentioned India as a growing market, and great, there's more people than China,
00:31:03
◼
►
is that right?
00:31:04
◼
►
I'm just going to say that, probably be wrong and everybody in both countries would be mad
00:31:08
◼
►
at me, but lots and lots of people in India that they can sell to, and if the middle class
00:31:13
◼
►
emerges in India the way it did in China, great, maybe in a couple of years' time there'll
00:31:17
◼
►
be more phones to sell. But then all it will do is then it will just push this problem
00:31:22
◼
►
off another few years.
00:31:25
◼
►
Maybe that's why the stuff like the upgrade program is so important for Apple right now,
00:31:31
◼
►
and why so many people see a lot of potential there, because having reached the kind of
00:31:36
◼
►
ceiling, you know, all the people that you can reach that want to buy your phone, now
00:31:42
◼
►
what you gotta do is you gotta switch gears and have those people upgrade year after year
00:31:46
◼
►
to the latest model.
00:31:48
◼
►
So what you end up with in that scenario is lower income, like overall, but more sustained.
00:31:55
◼
►
Yeah, but sequential stability, I guess.
00:31:58
◼
►
Because what it will do is it will bring it down for a period of time, but you won't see
00:32:01
◼
►
the peaks and valleys, which is probably better from a Wall Street perspective.
00:32:08
◼
►
Probably it's really like a subscription. I just checked by the way, there's 100 million
00:32:13
◼
►
people difference between China and India, and India is 1.2 billion and China is 1.3
00:32:21
◼
►
million, a billion, sorry. In terms of numbers it's not a huge difference,
00:32:27
◼
►
I mean, Italy is not even 60 million people. Yeah, but when you're over a billion, 100
00:32:31
◼
►
hundred million. It's give or take.
00:32:33
◼
►
Yes, it's give or take a hundred million people. Tim Cook even said, "We see India
00:32:39
◼
►
as China seven or ten years ago."
00:32:42
◼
►
Exactly. This is what I'm saying. This is their next potential market, but they're
00:32:46
◼
►
many years away from that, and all they'll be in is this problem again. They'll have
00:32:50
◼
►
a peak where they sell into that market, then it will go down again. It won't go down
00:32:55
◼
►
to where it is now. It will probably still be higher because it will be a new market
00:32:57
◼
►
and sending to more people.
00:32:59
◼
►
But all they would be doing is just having this problem again.
00:33:03
◼
►
Like where Apple is right now,
00:33:05
◼
►
it is not a problem for the company.
00:33:08
◼
►
This is not a scary thing.
00:33:10
◼
►
But what it is is a down trend.
00:33:12
◼
►
And down trends are not good.
00:33:14
◼
►
You just don't wanna see them, right?
00:33:16
◼
►
Because they're forecasting the next quarter
00:33:19
◼
►
is gonna be down on the previous year's quarter again.
00:33:22
◼
►
So this is gonna happen again.
00:33:24
◼
►
So the reason that I'm kind of so interested in this
00:33:28
◼
►
and just looking at it is in the whole time
00:33:30
◼
►
that me and you have been covering Apple,
00:33:32
◼
►
even interested in them, this has not happened.
00:33:35
◼
►
- It's the first time.
00:33:36
◼
►
- This is the first time.
00:33:38
◼
►
And next time is gonna be the second time.
00:33:42
◼
►
So it is just a very peculiar thing.
00:33:44
◼
►
Okay, let's take a look at this, right?
00:33:46
◼
►
So if the iPhone is down, what, in theory,
00:33:51
◼
►
The way that the company could, and I would assume that other people in Wall Street would
00:33:56
◼
►
say should go against this.
00:33:58
◼
►
If you've met the amount of people in the world that can buy your iPhone, you should
00:34:03
◼
►
be selling more of your other products, right?
00:34:06
◼
►
Like that is the way that very simply on paper, you would meet this problem.
00:34:10
◼
►
Like if you've sold, if everybody has an iPhone, you then need to sell everybody an iPad, right?
00:34:16
◼
►
Like that is in theory the way that you would beat this issue, right?
00:34:22
◼
►
You sell them more products.
00:34:24
◼
►
So this is where the other part of this is.
00:34:26
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Mac is down, which is really weird.
00:34:29
◼
►
Like that doesn't happen very often.
00:34:30
◼
►
I think the previous quarter the Mac was down year on year, but like that's just like a
00:34:34
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►
strange thing to occur.
00:34:36
◼
►
Like why would the Mac be down?
00:34:38
◼
►
That doesn't even make any sense.
00:34:40
◼
►
And then iPad is down again.
00:34:43
◼
►
So every time I mention this, and I think it's very clear now that I'm loving the
00:34:52
◼
►
I think in previous years people have thought that I was so harsh on this point because
00:34:57
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►
I didn't like the iPad.
00:34:59
◼
►
But you know I am now iPad forever.
00:35:02
◼
►
And whenever I bring this stuff up people point out the fact that like they sold 10
00:35:07
◼
►
million of them, 10 million of everything is amazing.
00:35:10
◼
►
To me it's not the amount that's sold.
00:35:12
◼
►
I don't care how many it is. It could be a billion or ten million. It's the fact that
00:35:17
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►
it continues to decline. And the fact that the iPad sales are just going down, down,
00:35:26
◼
►
down, it's not good because it hasn't reached the bottom.
00:35:31
◼
►
See, I don't know. I think it's kind of… I think the iPad from a financial perspective
00:35:37
◼
►
is kind of weird because I don't know how to kind of treat it. Is it like an iPhone?
00:35:45
◼
►
Is it like a Mac? Because it's really none of both.
00:35:50
◼
►
From a financial perspective you cannot compare it to either because the Mac, whilst it's
00:35:56
◼
►
had a shaky Q2 here, has over the last few years grown. Not by a lot and it's still
00:36:04
◼
►
half the size, but the trend is good, right? That not only are the people who currently
00:36:09
◼
►
buy a Mac using it, there are new people buying the Mac. That's not what's happening with
00:36:15
◼
►
the iPad, right? Like if you look at the iPad and the Mac, they're probably the closest
00:36:20
◼
►
in comparison from a renewal cycle, right? Like, you have one and you use it for a few
00:36:27
◼
►
years and then you buy another one when either one breaks or there is something so irresistible
00:36:32
◼
►
that you must buy it. You'd expect that they're going to be closer like that but something's
00:36:37
◼
►
happened with the iPad in that over time interest continues to wane.
00:36:47
◼
►
Because what's happening is like we're like six years into this product's life cycle now
00:36:51
◼
►
and you can look year on year at all of the quarters and you can see that it's steadily
00:36:56
◼
►
declining. If it would have been after year one, we're at the point that we're at now
00:37:00
◼
►
and it was right down low, you can say "oh, people buy them and they don't buy any more
00:37:05
◼
►
of them" but what's happening is not only are, the way that I look at this is, not only
00:37:09
◼
►
are people taking a long time to upgrade this device, there are less people making that
00:37:15
◼
►
upgrade as time goes on because the numbers are completely unstable, they are just declining.
00:37:22
◼
►
If there was some kind of stability in the numbers, which there isn't yet, you would
00:37:26
◼
►
see people having a relatively frequent refresh rate like you see with the Mac. But that doesn't
00:37:32
◼
►
happen with the iPad and that's why it concerns me and interests me because the product continues
00:37:39
◼
►
to decline. Am I making sense here?
00:37:42
◼
►
Yeah it makes sense and I think it's going to be a long road ahead. If Apple really believes
00:37:47
◼
►
that the iPad is the future of their computing, you know, taking the iPhone aside for a moment,
00:37:54
◼
►
If they really believe that the iPad is the future, it's going to be a long road to kind
00:37:57
◼
►
of change the perception of the iPad.
00:37:59
◼
►
Because what I don't understand is, are people buying iPads as their only computer, like
00:38:06
◼
►
I could do, for example?
00:38:08
◼
►
Or are people buying iPads in addition to a Mac, in addition to a PC?
00:38:14
◼
►
Or is it just, you know, there's people buying the iPad as their only computer, which is
00:38:18
◼
►
lasting for, I don't know, three to four years?
00:38:21
◼
►
And what gives me... so I agree with you, I agree it's concerning, it's very clear at
00:38:27
◼
►
this point that, you know, maybe some people, a lot of people are not interested in the
00:38:33
◼
►
But what gives me some hope is two things.
00:38:38
◼
►
If people are buying iPads as their only computer, they're buying more iPads than Macs, you know?
00:38:45
◼
►
So if I want to buy a computer, I can choose do I want to buy a Mac or do I want to buy
00:38:49
◼
►
And if that's the reason, which I don't know, there's more people choosing the iPad.
00:38:54
◼
►
Yeah, it's still twice the size.
00:38:56
◼
►
It's still almost twice the size.
00:38:58
◼
►
I don't know where it will stabilize, but it seems to be about twice.
00:39:04
◼
►
But in any case, last year Apple sort of started understanding that they've been doing things
00:39:09
◼
►
wrong with the iPad, both in the hardware and in the software, and they started to change.
00:39:16
◼
►
with iOS 9, with the Pro, with the Pencil, with another Pro, with accessories, it tells
00:39:22
◼
►
me that they understood, they kinda stood in a state of, you know, neglection maybe
00:39:31
◼
►
for a couple of years. And now they're doing new things, but it's gonna take time. You
00:39:36
◼
►
know, it's not that Apple releases iOS 9, Apple releases the first iPad Pro, boom, iPad
00:39:40
◼
►
cells are off the roof again. And I think it's gonna take a long time for kind of change
00:39:49
◼
►
the perception. Because what you haven't done in two years, in three years, it's gonna take
00:39:55
◼
►
you twice as much to fix your mistakes. That's the way that I see it. So if Apple really
00:40:00
◼
►
thinks this is the future, we're gonna make things right, it's gonna take a long time.
00:40:04
◼
►
it's going to be a long road. Because there's still people using an iPad 2, and I can only
00:40:11
◼
►
imagine if people who bought an iPad Pro last year are going to be using an iPad Pro in
00:40:17
◼
►
four years. So understanding the refresh cycle, bringing more features to iOS, and kind of
00:40:25
◼
►
bringing the pencil and the better hardware and the kind of experience of the Pro to the
00:40:32
◼
►
more affordable iPad, it's going to take a long time.
00:40:36
◼
►
Tim Cook made two statements about the iPad, which I want to try and see if we can look
00:40:41
◼
►
at these from a common sense perspective to try and understand what he's saying. He said
00:40:45
◼
►
that the June quarter, so the next quarter, we expect to see our best iPad revenue compare
00:40:52
◼
►
in over two years. And then also said we expect seasonal sequential decline in iPad sales.
00:41:00
◼
►
So if I'm reading this correctly, like reading between the lines, what he's saying is the
00:41:05
◼
►
next quarter Q3, there are going to be more iPads sold than the previous quarter, but
00:41:14
◼
►
there's going to be a seasonal decline.
00:41:16
◼
►
So I'm very confused about how this is going to work out, but are they saying it's going
00:41:20
◼
►
to fit somewhere between those two figures?
00:41:24
◼
►
It's weird because if you're saying there's going to be seasonal decline, it would indicate
00:41:30
◼
►
that there is going to be a decline from Q2 to Q3, right? But Q3 2015, there were more
00:41:40
◼
►
iPads sold than Q2 2016. So if they're saying it's going to decline from Q2 to Q3, but
00:41:47
◼
►
yet there's going to be a better comparison from year on year, that doesn't add up, right?
00:41:52
◼
►
I don't know. Also the way that he phrased it…
00:41:55
◼
►
Jason tries to break this down at six colors,
00:41:58
◼
►
which is where I'm getting these quotes from.
00:42:01
◼
►
And what Jason's tried to work out from this,
00:42:05
◼
►
because he's also struggling with it as much as we are,
00:42:07
◼
►
he says, "So I suspect Cook is really saying
00:42:10
◼
►
"that iPad revenue will be down by single digits
00:42:13
◼
►
"for the first time in two years,
00:42:14
◼
►
"as opposed to double digits."
00:42:16
◼
►
So the actual numbers sold might still be down,
00:42:21
◼
►
but the revenue might be better,
00:42:23
◼
►
'cause they're probably selling the iPad
00:42:25
◼
►
at a higher ASP than they were before.
00:42:29
◼
►
Which if that's all it is, that's not good.
00:42:33
◼
►
The real key I believe when I'm looking,
00:42:38
◼
►
so this is the thing,
00:42:38
◼
►
this is one of the main difference about us
00:42:41
◼
►
and looking at this to the way that analysts
00:42:43
◼
►
and Wall Street people look at this.
00:42:45
◼
►
We look at numbers of products sold,
00:42:47
◼
►
not the revenue generated from the products.
00:42:50
◼
►
That's what we care about, right?
00:42:52
◼
►
and me and Jason have spoken about this before an upgrade.
00:42:56
◼
►
The idea being that however many product numbers are sold
00:43:01
◼
►
says something about the direction of Apple
00:43:03
◼
►
and its ecosystem.
00:43:04
◼
►
If Apple made more money from the iPad
00:43:09
◼
►
than they do from the iPhone,
00:43:10
◼
►
and they were still selling 50 million iPhones
00:43:15
◼
►
and 10 million iPads, but just in some random way,
00:43:17
◼
►
they made more money from 10 million iPads,
00:43:20
◼
►
that wouldn't change the way that we look at Apple
00:43:22
◼
►
because there's still 50 million iPhones.
00:43:24
◼
►
So the ecosystem is very different, right?
00:43:26
◼
►
Are you following what I'm saying?
00:43:28
◼
►
Like the revenue generated by product for us
00:43:32
◼
►
is not the point here, it is the amount of that product sold
00:43:35
◼
►
because it says something about Apple's direction
00:43:38
◼
►
as a company, I think.
00:43:39
◼
►
So look, whatever Tim Cook is saying,
00:43:42
◼
►
I don't think that what he is saying
00:43:45
◼
►
is there's gonna be 20 million sold net quarter.
00:43:47
◼
►
- No, me neither.
00:43:50
◼
►
I think the reason I'm struggling is looking at these numbers from a people perspective,
00:44:00
◼
►
if you will. Like, I understand there's really complex stuff going on, and analysts do a
00:44:07
◼
►
much better job at understanding ASP and seasonal trends, that kind of stuff. But from my simple
00:44:16
◼
►
point of view, I wonder, what can Apple do to make things better, to make a better product
00:44:23
◼
►
and to make more people understand the iPad? Because in the end, that's what drives sales,
00:44:28
◼
►
making better products.
00:44:29
◼
►
Yeah, of this product, definitely. Like the iPhone, they can't do anything, I think. There's
00:44:34
◼
►
not really a lot they can do with the iPhone to push against.
00:44:38
◼
►
Maybe a new design wouldn't hurt, you know?
00:44:41
◼
►
Yeah, maybe, but I mean, I think if they're just looking on year-on-year trends and stuff,
00:44:45
◼
►
The idea is they've just sold too many of them.
00:44:49
◼
►
So they can't keep selling it
00:44:51
◼
►
because they're just running out of people.
00:44:54
◼
►
For example, if you look at Q1 2015,
00:44:56
◼
►
that was a new design, and the larger phones,
00:44:59
◼
►
they sold 74 million of them.
00:45:01
◼
►
Q1, they sold 74 million again
00:45:04
◼
►
because they had to pent up demand.
00:45:05
◼
►
I don't think Q1 2017,
00:45:09
◼
►
you're gonna see 74 million iPhones sold again.
00:45:12
◼
►
I just don't think that's gonna happen
00:45:13
◼
►
because both of those times,
00:45:17
◼
►
the reason that they jumped those 20 million
00:45:19
◼
►
over the Q1 2014 in my opinion,
00:45:22
◼
►
is because there were factors of people
00:45:25
◼
►
that hadn't bought an iPhone before for a certain reason.
00:45:28
◼
►
And I would be very surprised
00:45:30
◼
►
if they could do something in 2017, which is the same.
00:45:33
◼
►
Finally, they gave larger phones
00:45:36
◼
►
to people that wanted larger phones,
00:45:38
◼
►
and then they were able to sell iPhones
00:45:39
◼
►
to people that couldn't buy iPhones before.
00:45:41
◼
►
I don't think they're gonna have that in 2017.
00:45:43
◼
►
I just don't see what that could be.
00:45:45
◼
►
But that's why it's not my job.
00:45:47
◼
►
- Is it too crazy to think that eventually
00:45:50
◼
►
the iPhone won't be on a one year cycle?
00:45:54
◼
►
- No, I don't think that would be the case.
00:45:58
◼
►
I would be very surprised because there are,
00:46:02
◼
►
if typically phones are on two year cycles,
00:46:06
◼
►
then you want it on a one year cycle
00:46:10
◼
►
so you get people above years.
00:46:12
◼
►
Am I making sense?
00:46:14
◼
►
Like say you sign up for a contract at 6S,
00:46:17
◼
►
then you won't be ready until the 7S.
00:46:21
◼
►
So it makes sense to kind of sell them every year
00:46:25
◼
►
because you get people every year.
00:46:27
◼
►
- I don't know, I just wonder if this kind of constraint
00:46:31
◼
►
of having to come up with a new phone every year,
00:46:35
◼
►
it's sort of becoming a problem
00:46:38
◼
►
now that the market is so saturated with so many people having an iPhone and it's so difficult
00:46:43
◼
►
to, at this point, it's so difficult to come up with something new every year. I mean,
00:46:47
◼
►
what you gonna do? You cannot do a new design every year.
00:46:50
◼
►
No, but people will buy them every year though, so why not keep selling them every year? Like
00:46:54
◼
►
me and you, we're gonna buy a new iPhone every single year and there are so many people that
00:46:58
◼
►
do that, so why not do it?
00:46:59
◼
►
I don't know, I guess it's just strange to me that this year, the rumors we've heard
00:47:05
◼
►
about the iPhone 7 are so kind of strange because people are talking an iPhone design
00:47:11
◼
►
refresh next year, so for the 7s, but if it's a design change are you going to call it the
00:47:16
◼
►
7s or the iPhone 8? And people are talking about the iPhone 7 being mostly similar to
00:47:21
◼
►
the 6s, which I think, I don't know how it would resonate with people, you know?
00:47:26
◼
►
I think this is what people said about the 5 though. That it was going to be similar
00:47:32
◼
►
to the 4. But it was still different. It was bigger but the overall design was very similar.
00:47:39
◼
►
I just think that that sort of stuff is second hand. I just don't take that until I see it
00:47:46
◼
►
to be honest. Like the idea of how it's going to look the same. Because there are some people
00:47:50
◼
►
that just think all these phones look the same anyway. Alright so I just want to go
00:47:56
◼
►
back to looking at all of these numbers. Looking at them all in one, right? Looking at iPhone,
00:48:01
◼
►
Mac, iPad being down, I just think there's no real spin you can put on this.
00:48:05
◼
►
It just doesn't look good.
00:48:06
◼
►
I don't know what you say, right?
00:48:09
◼
►
Again, we'll go back to like, they sold tons of all these products.
00:48:13
◼
►
They made millions and millions and millions, billions of dollars, right?
00:48:18
◼
►
Which is fantastic.
00:48:19
◼
►
As I say, but you look at those trends going down, the fact that you and Jason have had
00:48:23
◼
►
to adapt your charts because you didn't have downtrend charts.
00:48:31
◼
►
It just doesn't... it just feels weird, right?
00:48:34
◼
►
Like, I just don't see that anybody inside of Apple is really going,
00:48:39
◼
►
"Yeah, but we made so much..."
00:48:41
◼
►
They don't like that this is happening, surely.
00:48:43
◼
►
They don't want to see this.
00:48:44
◼
►
You never want to see a downtrend in any kind of work, I think.
00:48:49
◼
►
But, I mean, of course, the sky is not falling.
00:48:54
◼
►
It's not a big problem for Apple right now.
00:48:57
◼
►
of a perception problem, maybe, to have people think that Apple is in trouble. Even if they're
00:49:04
◼
►
not really in trouble, but to have the kind of message, you know, it sort of becomes a
00:49:11
◼
►
self-fulfilling prophecy, maybe. That's my fear, that people are going to start thinking
00:49:16
◼
►
Apple is in trouble, maybe I shouldn't buy a phone, and people are going to buy different
00:49:20
◼
►
phones, people are going to buy different tablets. I know it's a sort of apocalyptic
00:49:24
◼
►
scenario maybe, but that's the biggest problem that I see is the perception of trouble, not
00:49:29
◼
►
necessarily the trouble, which is there.
00:49:31
◼
►
Yeah, because of the headlines, right?
00:49:33
◼
►
Because the headlines are not reporting things incorrectly, they're just sensationalizing
00:49:37
◼
►
parts of it.
00:49:38
◼
►
Because this is different.
00:49:39
◼
►
Usually when people, every earnings report will pick out something to try and be like,
00:49:44
◼
►
"Apple is doomed," and it's always just rubbish.
00:49:46
◼
►
But this time, there is stuff that you can pin on, not to say that they're doomed, but
00:49:50
◼
►
to say that you know you can if you want to it's not as difficult to write an
00:49:55
◼
►
Apple is in trouble story this time when they're clearly not but you can write it
00:50:00
◼
►
because you have a chart that proves it. You have the numbers. You have the
00:50:03
◼
►
numbers and again right Apple is predicting between 41 or 43 billion for
00:50:08
◼
►
the next quarter which will be a decrease from the 50 billion sales in Q3
00:50:11
◼
►
2015. They're not doomed but this is a change. It's change and I guess
00:50:18
◼
►
Wall Street doesn't like change for Apple in this sense?
00:50:22
◼
►
Why would they though? I mean, I know that Apple is judged on a different scale to other
00:50:27
◼
►
companies and the reason is because they have been like a rocket ship for the last 13 years.
00:50:34
◼
►
So like, the reason Wall Street looks at them in the way that they do is because Apple does
00:50:38
◼
►
things that you could never imagine from a financial perspective. So when that stops
00:50:42
◼
►
happening, they have to be judged differently.
00:50:44
◼
►
Yeah, maybe even rocket ships eventually have to stop to refill.
00:50:49
◼
►
Yeah, let's be honest here, right? Let's look at this.
00:50:53
◼
►
Apple's meteoric rise has helped everyone that cares about it, right?
00:50:58
◼
►
So everybody at Apple has made lots of money because the stock went up so crazily,
00:51:04
◼
►
and people like me and you have built businesses on the back of the fact that Apple has been such
00:51:09
◼
►
an incredibly successful company. Yes.
00:51:11
◼
►
So now that it's changing, we kind of just have to accept that, and just accept the fact that now
00:51:18
◼
►
Wall Street is unhappy, because it's been so incredibly good for such a long time.
00:51:22
◼
►
And I know, I think that as I'm saying all this stuff, I sound like I'm trying to spell doom and
00:51:29
◼
►
gloom, which I'm really not attempting to do. I'm just trying to get my head around the fact that
00:51:34
◼
►
the company that I follow so closely, and have been for such a long time, is now in a different
00:51:41
◼
►
world to what I've seen it at before.
00:51:43
◼
►
The side effect of that is that if this trend continues, Apple has a chance to be seen again
00:51:52
◼
►
as the underdog, and people love underdogs, people love companies who are in trouble.
00:51:56
◼
►
Yeah, I mean, they're not going to be in trouble, but...
00:51:59
◼
►
The perception of trouble is just as strong, maybe.
00:52:03
◼
►
Part of Apple's problem in this is its history.
00:52:06
◼
►
knows they were the company that nearly went bankrupt. You know? So that's why the Apple
00:52:14
◼
►
is doomed stories exist, because it existed once before. Like Nintendo just posted a loss.
00:52:21
◼
►
Nobody's saying Nintendo is doomed. People are saying Nintendo is in trouble, but no
00:52:25
◼
►
one's saying that they're going to go out of business. And Nintendo is in way worse
00:52:28
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shape than Apple. Because Apple is one of the most profitable companies in the entire
00:52:34
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world. But it's easy to poke at Apple and point at Apple and say that they're going
00:52:40
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to go out of business because it happened once before.
00:52:45
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But there are things that are up. Services and other products are up. The Apple Watch,
00:52:50
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it falls in other products. Tim Cook said that it met expectations for the quarter and
00:52:54
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also said, this is very interesting that he said this, that they believe that the Apple
00:52:59
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Watch will be a seasonal product like the iPod was with a lot of holiday sales.
00:53:03
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Yeah, it makes sense.
00:53:05
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How is that going to factor in for the way they market and push the product?
00:53:10
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But what we do know is if you were fed up of paying for things in September, well, sorry.
00:53:15
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It's another thing to pay for every September.
00:53:17
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Yeah, you're going to be paying a lot of money in September.
00:53:20
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So I think one of the things that we're going to see is that the iPhone and the Apple Watch
00:53:24
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will always be unveiled together.
00:53:27
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And I think what that's going to do is as Apple is struggling to find new things for
00:53:31
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the iPhone to do, they will be able to say new things that those products together do
00:53:36
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as marketing.
00:53:37
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Oh yeah, that's a good idea. Especially when the Apple Watch will gain independence from
00:53:44
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the iPhone, they will be able to focus, I guess, instead of technologies to make the
00:53:50
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watch work as an accessory, when the watch is independent from the phone, they can just
00:53:55
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work together. They can do stuff together, they can be faster, communicate faster, do
00:53:59
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things together with sensors and stuff. So I think we're going to see, I mean the Apple
00:54:06
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Watch makes sense as a holiday gift. You know, I've heard from a lot of people buying Apple
00:54:11
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Watch sport models for their families, you know, their significant others, so it makes
00:54:17
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sense to me to have it be a seasonal kind of product. What's interesting to me is the
00:54:24
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The App Store revenue being up 35% and the way that it said Apple Music, which is our
00:54:30
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first subscription service, crossed 13 million paying customers.
00:54:36
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Why do you think it said first?
00:54:38
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Because they will do more of them.
00:54:40
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One of the ways that you make more money is selling to your existing customer base.
00:54:47
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They have millions, tens of millions of iPhone customers.
00:54:52
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Sell them subscriptions.
00:54:53
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There's gonna be other stuff, whether it's gonna be TV or apps, they'll do other subscription
00:55:01
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Because look, Apple Music, 13 million, that's pretty good, because lots of people don't
00:55:10
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And it's in a market that Apple were really late to, and quite frankly, in a lot of ways,
00:55:14
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they have a worse product.
00:55:17
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But they're able to sell 13 million subscriptions because it's on the phone.
00:55:23
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Now Apple, if they continue to go down this road, might bump up against the European Union
00:55:28
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and this is something that they're going to need to consider because the European Union
00:55:32
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gets very upset about things like this.
00:55:35
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But I think that as time goes on, Apple will continue.
00:55:38
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I mean, there's so much TV stuff that they're talking about, right?
00:55:42
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Like I think that these shows are not going to appear in Apple Music.
00:55:46
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They will be an Apple TV thing, but you'll be able to also watch it on iOS devices.
00:55:51
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I believe that the subscription service that they bring out for the Apple TV will not just
00:55:56
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be on the Apple TV.
00:55:57
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It will be an Apple TV like they'll call it something else.
00:56:00
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I don't know like Apple, how's it gonna call it Apple Watch?
00:56:03
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No you can't do that.
00:56:04
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That name's taken.
00:56:05
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But you know like it will be like a video service.
00:56:07
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It'll probably be Apple Video, right?
00:56:09
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And you'll be able to watch their own unique programming and blah blah blah stuff from
00:56:15
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Disney, you know?
00:56:17
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The way they've done it before, they'll have some movie stuff.
00:56:19
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I think that's where they're gonna go with this and it'll be another streaming service
00:56:23
◼
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for them. Because look, frankly, they need to push up the revenue and one way they can
00:56:27
◼
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do that is to sell things to their existing customer base. Their existing customers are
00:56:32
◼
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not buying iPads, so you may as well sell them things that don't cost as much to produce.
00:56:39
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Digital things, content.
00:56:42
◼
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Or maybe they could sell like a fitness program, subscription, people to get in better shape.
00:56:48
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it all. Like Weight Watchers done by Apple. Apple are looking at Amazon, right? Amazon
00:56:57
◼
►
do all of these things. I think that's what they're looking at. They're like, Amazon has
00:57:02
◼
►
found a way to tie a subscription service to everything. Now admittedly Amazon's is
00:57:09
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►
one subscription service, which I don't think Apple will do. I think that there would be
00:57:14
◼
►
a few different subscription services for different things, but I think that's the route
00:57:18
◼
►
that they will probably end up taking.
00:57:21
◼
►
I think so because you want to make money on existing customers, you know?
00:57:29
◼
►
You want to make more money out of people who are already your customers and what's
00:57:32
◼
►
the best way to, you know?
00:57:34
◼
►
If they're not buying iPhones every year from you like you want them to, have them give
00:57:38
◼
►
you a little bit of money every month, which is also the iPhone upgrade program, that's
00:57:41
◼
►
what that's all about too, you know, we were talking about that earlier.
00:57:44
◼
►
What I wanted to ask you, Myke, to kind of close this sort of segment, is looking at
00:57:51
◼
►
So we've talked about the iPad, we don't know what Apple can do, there's a bunch of things
00:57:55
◼
►
Apple can do, but I guess we'll talk about it later when we do our iOS 10 episode.
00:58:03
◼
►
Do you think, so in addition to video subscription services, more stuff on the App Store, do
00:58:10
◼
►
Do you think Apple is going to place their bets on VR eventually?
00:58:14
◼
►
Could it be a nice, maybe money generator of course, but a nice complement to the iPhone
00:58:21
◼
►
as a product, to have the iPhone become the VR machine?
00:58:28
◼
►
I don't know.
00:58:29
◼
►
I don't know, I'm struggling with understanding mobile VR and how that's going to work, because
00:58:36
◼
►
the Gear VR works because it's an extra thing you put the phone into.
00:58:40
◼
►
I can't imagine how a device could have VR without you needing to put it into something
00:58:46
◼
►
or connect it to something.
00:58:50
◼
►
I think that Apple are going to be late to VR unless they surprise us in the next year.
00:58:57
◼
►
I don't see what they're going to do there but they should do something.
00:59:02
◼
►
I also don't think that as it stands right now, VR is enough of a thing to make a big
00:59:09
◼
►
an Apple VR product would make about as much of a dent as an Apple Watch product.
00:59:14
◼
►
You think so?
00:59:17
◼
►
I really think if they eventually do VR, it'll be an iPhone thing.
00:59:21
◼
►
It'll be some kind of iPhone accessory or based on the iPhone.
00:59:25
◼
►
Just because we've talked about this on our video game show, ReMaster, but I do believe
00:59:29
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►
that eventually all VR is going to be mobile.
00:59:32
◼
►
It's going to be the same screen that you carry around all the time.
00:59:35
◼
►
Just because it's the right size of a screen to put in front of your eyes, and VR is going
00:59:40
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►
to be based on that.
00:59:42
◼
►
But that's years down the road, you know?
00:59:44
◼
►
Especially with Apple, they like to wait for new technologies to take off, but I do see
00:59:50
◼
►
VR, potentially, you know, two, three years from now, as a new kind of addition to the
00:59:57
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►
I don't even know if three years from now it'll be called the iPhone, but I guess
01:00:02
◼
►
So that could be an idea.
01:00:04
◼
►
But in general, I feel like... I look at these numbers, right, and it's objective. A downtrend
01:00:13
◼
►
is happening, it's going to happen again, and it's not good news. And there's no way
01:00:17
◼
►
to spin this positively. You could say, "Well, we're doing bad now because we've done so
01:00:24
◼
►
much better before and it was an anomaly." But again, negative numbers are negative numbers.
01:00:29
◼
►
There's nothing to argue about those.
01:00:31
◼
►
But I do wonder, as I told you, is this Apple to blame?
01:00:38
◼
►
Yes, partly.
01:00:39
◼
►
I think Apple is to blame here.
01:00:42
◼
►
Especially with the iPad.
01:00:43
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►
And especially with the Apple Watch.
01:00:44
◼
►
I don't know what kind of impact it's having on, you know, what meeting expectations means,
01:00:50
◼
►
but from my perception it doesn't seem to be the kind of crazy success that the first
01:00:57
◼
►
But I do wonder, what can Apple do to make things better?
01:01:01
◼
►
And the things that I believe Apple can do will take time, will take a long time to steer
01:01:09
◼
►
the ship, especially with the iPad.
01:01:12
◼
►
So I think we're in for a long period of changes, Myke.
01:01:17
◼
►
And it's going to be, I'll tell you what, it's going to be fun to observe.
01:01:22
◼
►
It's not fun because there's people going crazy with these negative numbers and it puts
01:01:28
◼
►
a lot of pressure on the financial departments of Apple.
01:01:31
◼
►
I find it interesting.
01:01:33
◼
►
It's interesting.
01:01:34
◼
►
It's fascinating to observe.
01:01:36
◼
►
And I think the next couple of years really are going to be interesting with the iPhone
01:01:42
◼
►
upgrade program expanding to more countries, with this iPhone 7 and iPhone 8 refresh, with
01:01:48
◼
►
the new versions of Apple Watch with the iPad finding a new soul again, it's really fascinating
01:01:55
◼
►
to observe, if only from a blogger and a podcast perspective.
01:01:58
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►
If you want to catch our show notes for this week head on over to relay.fm/connected/88.
01:02:06
◼
►
Thanks to the lovely people over at Smile with PDF Pen Pro for supporting this week's
01:02:11
◼
►
show. If you want to find Federico online head on over to macstories.net and also check
01:02:17
◼
►
out our podcast from Remaster that we do which is all about video games at relay.fm/remaster
01:02:23
◼
►
and also Federico hosts a show on relay.fm about iOS productivity with Fraser Spears
01:02:30
◼
►
and you can find that at relay.fm/canvas. You can find me online, I am @imike, I-M-Y-K-E.
01:02:37
◼
►
Federico is @vittici, V-I-T-I-C-C-I. I host a bunch of other shows at relay.fm. You can
01:02:42
◼
►
find them at relay.fm because there's lots of them. Thank you so much for listening to
01:02:47
◼
►
this week's episode. Steven is at ISMH. He'll hopefully be back next week with another iMac
01:02:52
◼
►
in hand, fresh from the plains of San Francisco, I guess, is where you'd find them. We'll be
01:02:59
◼
►
back next time. Until then, say goodbye, Federico.
01:03:01
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>> Allez, urchie.