141: The Espresso Debacle
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From WEA FM, this is Connected, episode 141.
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Today's show is brought to you so kindly by Encapsula and Away.
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My name is Myke Hurley and I am so happy to say that the band is back together.
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We have the frontman, Mr Federico Vitelli.
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Hi Federico.
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And producer/songwriter/drummer, Stephen Acker.
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I've never been a drummer, but I did play bass in high school and college.
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I don't see you as a drummer.
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No, bassist.
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I went with, like, I don't know, I didn't want to say he was a guitarist, I don't know
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why, so I just went with drummer.
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I was maybe angling towards, like, trumpet or something, but I just couldn't think of
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a funny enough instrument.
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I see Steven Moore as a producer/impresario of sorts, you know?
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Sounds about right.
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Like, frontman, hype man.
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So we have big news, big, big news to start the show.
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The first link in the show notes, if you go to your app right now, go to the webpage relay.fm/connected/141,
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there is a link to an Eventbrite page where we have tickets up to the public now for our
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Chicago show on Sunday, October 15th.
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This is the show we're doing in conjunction with the Release Notes Conference.
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Most of the tickets went to release notes attendees, but there are a handful left available
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to the public.
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So if you want one and you're still listening to me, then you need to stop and click the
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link because they're probably already gone.
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Yeah, it's too late.
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If you wait to the end of that sentence, it's too late.
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We hope you got a ticket though.
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We hope you stopped halfway through.
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There's a wait list, as there always is.
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And we're excited to see you all in Chicago.
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So all three of us will be on stage doing a connected.
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We can do follow up in real life in person.
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That episode will be released that week as the normal show.
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So if you aren't there, it's not like special content.
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It's like locked away for those audience members.
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It is our normal episode that week.
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So we're super excited to be doing it with release notes.
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Thank you again to those guys for helping make it possible.
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They've really done all the hard work for this.
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We're just basically just showing up and plugging in some microphones.
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So thanks to release notes and yeah, we'll see you there.
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It's Windy City, right? The Windy City. There's a rumor going around that I'm gonna be eating
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deep dish pizza on stage, the Chicago one. I just wanted to say that it is not true,
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it's not happening, but maybe off stage we could arrange an Instagram story. Yeah. Because
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I want to try it. I want to try what I've heard of is like pizza casserole is what I've
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been told. It's kind of more like... So I want to try it because I've never tried it.
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So there will be a consumption of deep dish. It's either where we eat it or fall into it.
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I'm not sure which one it's gonna end up being. I guess you have to be there to find out. So
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hope you got a ticket. So yeah, so there'll be lots of fun stuff. We'll be at the conference.
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We're gonna be in Chicago for about a week together, so it'll be a lot of fun.
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making trouble. But it is time to move on to follow up and the first piece of
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follow-up I have many questions about mostly for Federico so to set the stage
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a little bit a couple weeks ago Apple announced that the affiliate program for
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apps so if you link to an app in a blog post or a tweet with a special link you
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would get seven percent of that sale coming out of Apple's thirty percent so
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it's not coming out of the developers pockets,
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coming out of Apple's-- as a thank you
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for linking to the App Store.
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And they had this big email.
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And I thought it was very clear, I think all of us
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thought it was very clear, that apps are getting cut to 2.5%,
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And there was lots of hand-wringing, a lot of sites,
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including Mac stories and like 512 pixels and like
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the sweet setup that I do editing for.
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A bunch of projects that you as a listener know and love
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depend on this income.
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And it was going to be slashed.
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And it turns out that Apple clarified in like air quotes,
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I think they walked it back,
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but Federico, what did they say?
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- So I was doing some research on the affiliate program
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a couple of nights ago,
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and just to make sure I went to the Apple affiliate website,
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and they do have a blog, which is like a news page,
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it doesn't have an RSS feed,
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and it's just one of those unknown blogs
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that you really gotta go look for.
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And there was an update from May 5, so that would be a Friday,
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saying commission update is very short update.
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And it was literally saying, we just
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want to clarify some of the previous changes
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that we communicated over email on the commissions
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for the affiliate program.
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And we wanted to clarify that only the commission
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on in-app purchases, it's going to drop to 2.5%. All other commissions, including apps
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and books and TV shows, it's going to stay, it's going to remain at 7%. And Apple used
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the term "clarify", but it wasn't really clarified, because if you compare the original announcement
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from the email and the updated announcement, you can clearly see how the, what Apple refers
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to app content, which would be paid iOS apps, was not in the first email when they were
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mentioning the 7%, but it was in the commission update on the blog. So what Apple did was
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they didn't send an email to the members of the affiliate program, they posted on this
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blog that no one follows on May 5, and I noticed on two days later, so no other blog had noticed
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this update from Apple, they didn't send an email, they didn't send any update, I just
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went there and realized, oh, they just reverted the change.
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They're backtracking on the commissions for paid iOS apps.
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So basically, now paid apps, paid iOS apps and Mac apps
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are going to stay at 7%.
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The commission paid up to the members of the affiliate
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Only in-app purchases are going to go to 2.5%.
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And yes, Apple did say we're clarifying.
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But to me, that's basically backtracking
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on a previous decision.
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I don't know why it happened.
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I suppose they heard the feedback
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from a lot of members of the program,
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or maybe it was just a mistake.
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I mean, must be a very odd circumstance to get that wrong,
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which makes me believe it wasn't a mistake,
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it was a decision.
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Then they heard the outcry from members of the program
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and some websites and podcasts,
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and they decided, well, it's not worth it.
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Maybe it's a bad PR move, maybe it's bad for the ecosystem.
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I don't know, but they're gonna keep it at 7%.
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- What I don't understand is why they did this,
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changed their minds, or clarified an incorrect statement
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or whatever it was, but they didn't tell anyone.
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They just left it on that blog that nobody reads.
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- Nobody reads, and I just stumbled upon it
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accidentally almost, because I just wanted
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to double check everything on the Apple affiliate website,
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and I saw this link, go to the news page.
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was like, "Okay, let's go to the news page." And I saw this update from Friday. So, you
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know, between posting on a Friday, I guess in the afternoon, and without sending an email,
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and this one paragraph notice, it's kind of funny. And it makes me wonder if this move
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of cutting the commissions was really done to prevent, you know, paying out large amounts
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of money to, as I speculated two weeks ago, to maybe big players like Facebook or Google
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or Twitter, you know, big social networks that use their affiliate codes to earn commissions
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on apps that are displayed on those services as native app install ads. And because, you
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know, the majority of app install ads that you see on Facebook, for example, if Facebook
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does use the affiliate program, but the majority of those apps are freemium games and freemium
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apps. So free downloads that have in-app purchases for gems or, you know, those types of freemium
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games. Makes me wonder if maybe the move was supposed to cut that money to players like
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Facebook and Google and Bing, I don't know. But why can't they just like find a way to
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stop people making affiliate money from their own applications? Right, there should be a sort of
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tiers in the program, you know, if you make over, I don't know, half a million dollars a year,
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probably you should get a smaller piece of the pie of the affiliate commission.
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That's what I would do. I would, you know, for indie websites I would keep one type of commissions,
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but for other, you know, social networks and people who really make a lot of money,
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the commission should be lower. And that's what makes the most sense to me. Instead they're
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going to slash the in-app purchase for everyone, which is not necessarily great news for indie
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websites, and, you know, because a lot of apps these days tend to be free with subscriptions or
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in-app purchases, but still from my perspective it's still good news to have 7% of unpaid apps,
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because those are the apps that I tend to prefer, the productivity apps that I tend to write about,
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but it's definitely an interesting move and I don't understand why the change happened
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in the first place and why it was miscommunicated or mismanaged. I have no idea.
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-Surprise! Workflows back. -Yeah.
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Can you really be back if you never went away?
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Well, you know, there were many reports that it was dead.
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I think our friends at ATP began this situation.
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Well, I mean, that came from a comment from some, from like Workflow support team.
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So I think it's probably premature to call this back from the dead.
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Well, I mean, okay, so whatever came from the support team, what was reported was no more updates of any kind coming to Workflow.
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Like that was the tone and everyone was like that's it. It's done
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They wrapped it up and they moved away and that's not the case right like it
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What we have is there has been an update the update restores some functionality and has actually made some feature
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enhancements as well like I was expecting maybe this would just be
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Restoring for the companies that have said yes, you can use our stuff again, which includes Chrome
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Which I'm so happy about Google Chrome actions are back and pocket have been added
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But it's also added some Apple music functions, but also made some improvements like one of them
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Which is something that I was really hoping for which I think we spoke about that
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I think we spoke about the episode
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When we were just talking about workflow before it got sold and I was talking about how dictionaries just have a random order
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Right, which is apparently a thing
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But now when they're kind of chained to lists when they're supposed to be presented as a list
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They now fix the order in place, which I think is great
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Yeah, that I guess that workflow was able to basically rewrite their own JSON and dictionary support
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So to make sure that items preserve their order
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I feel like they were just saying to me like we're so sorry about the stress we've caused you so here you go
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Here's your feature. I think I think that's what happened. Yeah, that's definitely how it went down
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They put it on a whiteboard right like make my happy again and then
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Yeah fix for Myke. Yeah
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Sure. I mean the big idea here is that
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these are no major features like it's not
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the type of update that introduces magic variables or web APIs. It's an update with some new features
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but they're not groundbreaking
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major functionalities added to workflow. It's still good to see that Apple is investing in the app in you know with bug fixes
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virus improvements, minor additions maybe you could say with Apple Music you can now manage your playback queue and
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restoring some of the actions that got pulled with the acquisition. I don't know what to think
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I want to be optimistic because this means there's still people working on it
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There's still people listening and you know monitoring the problems with the app and fixing those
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I don't know if it means well we can prepare for that kind of
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aggressive release schedule that Workflow used to have when it was an independent app or somewhere in the middle of
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I don't want to say the workflow is dead, and I also don't want to say that it's in a limbo.
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It's somewhere in between those two states.
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It's not gonna have a redesign, I believe. It's not gonna have new major additions.
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But it will probably receive bug fixes, improvements, and these minor changes.
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They're still welcome, and I want to be optimistic, but I don't know how many of these will get.
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In the meantime, I just wanted to say how I'm still using workflow
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I'm still creating workflows because the app functions as always and now it's even better because they fix a bunch of things
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so it's not like
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Because I saw some people that are abandoning workflow out of principle
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Even if it's still working great and even if it if it got an update yesterday
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there's still people are gonna say well, I'm not spending any more time in this app because it's dead and
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I think that's you know, everyone is free to do whatever they want
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But I think that's, you know, counterintuitive.
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I mean, if the app works and if we can save you time, why not just keep using it?
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But, you know, some people, they took very.
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Precise and strong stance.
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I think I kind of feel the way that you do like, I don't expect to ever
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see something like a magic variables added to this application, right?
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Like this application as we have it right now.
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but I am hopeful and I have faith that we will see things like this.
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You know, if there's a bug that needs to be fixed, it will be fixed. If there's a slight improvement
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that can be made, they'll make it, whilst the workflow team, I'm sure, are working on some
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cool stuff inside of Apple. But really, honestly, for the time being, that's all I want. Like,
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I just want to know that the app is receiving some support until something comes along to replace it,
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Right? That's kind of for me in the situation that we're in, the best case scenario.
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Yeah. And it's definitely, you know, if Workflow gets integrated with iOS or if it gets a major 2.0 update,
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I believe there's a very strong possibility that it's not going to be this year.
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It's not going to be, you know, in three weeks at WWDC we're going to see a whole new Workflow.
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I don't think that's the case. I don't think we'll see Workflow as an iOS feature this year.
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But, you know, maybe next year, maybe with a point update to iOS 11, whenever that happens,
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that could be, but I wouldn't expect it in three weeks.
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It is, yeah, it does show how recent it was, right?
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Like it was only a couple of months ago and WWDC's in three weeks.
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I agree, I just can't imagine we see anything that's like, "Oh, that's what the workflow
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team went to do."
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Like it just doesn't feel like it would be now for me.
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Like it could be next WWDC, it could be somewhere in between, but I don't think we're going
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to see it in June.
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Alright, should we take a break?
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So in the last couple weeks Federico has been secretly launching a new Kickstarter project
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There is a link in the show notes and I think the best way to sum this up is an iPhone case
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that can make Espresso free.
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Yeah that is the most efficient way of summing that up.
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Why would you have so little faith in me that you think this could be my project?
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But it is the intersection of the things that you love, right?
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It is the anti-federico, this thing here, making an espresso with your phone, with liquid
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coffee that comes out of a case on the back of your iPhone, that is like against all of
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my life principles.
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Let me rewind a little bit for people that don't know what we're talking about, which
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which is probably most of everybody. This Kickstarter project came across our views
00:17:32
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somehow. And it is, as we have been joking, the exact product is, it is an iPhone case
00:17:39
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that has the ability to dispense coffee. You put these capsules or something in the side,
00:17:46
◼
►
these card capsules in the side, it heats it up, and you pour coffee via the use of
00:17:52
◼
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an application. I'm not sure how the app helps, but apparently it does. It's also for Samsung
00:17:56
◼
►
phones as well. I don't think it's just an iPhone case. And it will pour coffee out of
00:18:02
◼
►
the top of the case. That is what it does. So you will always be able to have hot coffee
00:18:08
◼
►
no matter where you are. You can just pour it out of the case that you have your phone
00:18:14
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in. It's a concerning idea.
00:18:20
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It is a terrible idea. I do appreciate the enterprising nature of the project. Also because
00:18:28
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it comes from a bunch of Italian folks, it's good to see Italians trying things.
00:18:32
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You should watch the video by the way, it's terrible and brilliant.
00:18:35
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The video is terrible. The video with a stranger approaching a lady on the street.
00:18:41
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Walking into a lamppost.
00:18:43
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espresso from a phone. It's both creepy and concerning from, I don't know, from many points
00:18:50
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►
of view and I don't even know what to say. There's so many, you know, Americans call them
00:18:59
◼
►
coffee shops, we call them bars in Italy. The bar in Italy, it's not when you go get it like booze
00:19:04
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►
at night, it's where you go eat a sandwich or grab an espresso. And literally in any Italian city,
00:19:10
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there's like a bar within 100 meters of each other, usually.
00:19:15
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I'm not sure what the American unit is for that, probably a million inches.
00:19:20
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Anyway, there's so little need for this kind of product.
00:19:26
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►
You have to buy a case and you have to carry the case on your phone
00:19:29
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►
at the risk of having boiling water in the back of your device.
00:19:33
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Putting up coffee from a capsule, which is liquid coffee, not even freshly
00:19:38
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►
grounded coffee. It's just… I don't even know. Why not just walk into a bar and
00:19:45
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►
ask for an actual espresso? It is worth noting at this point that yesterday,
00:19:52
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Kickstarter suspended this campaign. And basically what that means is, Kickstarter are very aware
00:19:58
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of the fact that this product will never exist. Right? Like, they may well believe they're
00:20:03
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►
going to do this, but it's extremely unlikely that people would be able to make this product
00:20:08
◼
►
and if they do, it actually doesn't really help anybody. They had a 75,000 euro goal,
00:20:13
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►
they got 90 backers with 4,000 euros raised and then Kickstarter came in and just threw down the
00:20:20
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►
ban hammer. But we still thought that it was ridiculous enough to mention on the show. I love
00:20:26
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►
everything about it. The video, the video is so funny in so many ways. My favorite part is when
00:20:31
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►
they're like in their office pointing at screens, right? Like, look at technology! And like they
00:20:38
◼
►
have these graphics come up on the screen and there's one of them where it's like oh it's a
00:20:42
◼
►
white text overlaid over the top of a white computer screen so you can't read it and i just
00:20:46
◼
►
love stuff like that it's like you tried so hard but like no but you just you couldn't get stuff
00:20:52
◼
►
like that right like you just fix that just don't do that uh it's brilliant like people are just
00:20:56
◼
►
like running their hands over things and like pointing at stuff it's it's fantastic it i'm not
00:21:02
◼
►
sure if this is supposed to be a piece of performance art yeah on the internet but the
00:21:07
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►
But the real news for me here is that 90 people across the world have lost their minds if
00:21:13
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►
they back this project. This is the takeaway from this Kickstarter. So, those 90 people
00:21:18
◼
►
pay attention where they might be.
00:21:21
◼
►
Those 90 people could all know the company, right? Like, that's a whole other thing.
00:21:26
◼
►
Also, they were so proud of their patent that they got, they put a scan of the certificate
00:21:31
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►
in the campaign.
00:21:33
◼
►
Yeah. I have a lot of questions about that piece of paper. It looks like it's a patent
00:21:42
◼
►
application done by a fourth grader in Microsoft Publisher. It's not a good look.
00:21:47
◼
►
This is patent for project.
00:21:50
◼
►
Is that what it says?
00:21:53
◼
►
It was like a logo of the Italian government. It's like the Republic of Italy grants this
00:21:58
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►
application pending status.
00:22:01
◼
►
Let me ask you Federico, I'm sure you've dealt with the Italian government. Does this look
00:22:05
◼
►
like a document the Italian government could have created?
00:22:08
◼
►
Let me take a look again. So the product, by the way, is called the Mo-case. I'm not
00:22:14
◼
►
sure what you mentioned. Well, I mean, the logo is kind of stretched, the Italian logo.
00:22:22
◼
►
I don't know, it might as well be, because these official documents tend to be terrible.
00:22:28
◼
►
Terrible? They never look good. They never look good. But I don't know, there's a number,
00:22:35
◼
►
there's an ID, so you know, there's an ID, you might as well be real.
00:22:39
◼
►
I'm searching for the number on what I think is the Italian government's patent search
00:22:43
◼
►
page, but it's on Italian. So I can't really tell.
00:22:49
◼
►
If only. If only we knew someone.
00:22:51
◼
►
If I-- I know. Well, he was talking. If I did it correctly, and who knows what this
00:22:58
◼
►
page actually says, not me, then it says zero results.
00:23:02
◼
►
Hold on a second. I'm looking at the page, and you can actually use the Samsung S7 Edge.
00:23:12
◼
►
Isn't that the phone that used to explode?
00:23:14
◼
►
No, that was the Note. This is the Edge.
00:23:16
◼
►
That makes your coffee really hot.
00:23:18
◼
►
I was already imagining a coffee explosion in the middle of the street. Some guy just
00:23:22
◼
►
walking and coffee explodes all over the place.
00:23:25
◼
►
It's pre-heating. Just pre-heating.
00:23:27
◼
►
Optimizations, yeah. Anyway, I mean, I guess there's people who might want this kind of
00:23:33
◼
►
coffee. So, look, I'm not judging. I'm just saying, "Come hang out with me for a day and
00:23:41
◼
►
I'll take you around a bunch of bars in Rome and we could have actual good coffee. And
00:23:46
◼
►
You can also go to the Apple Store and get an actual case.
00:23:49
◼
►
That seems like a better investment for your phone or the Samsung Store.
00:23:54
◼
►
I'm sure there's some of those.
00:23:55
◼
►
And an espresso machine, you know, if that's what you really want in your life.
00:23:59
◼
►
Are there any Huawei stores or LG stores?
00:24:02
◼
►
I don't think they have dedicated stores.
00:24:03
◼
►
I think Samsung might be the only one that does.
00:24:06
◼
►
Well, anyway, I don't know.
00:24:12
◼
►
It's just...
00:24:13
◼
►
It's beautiful is what it is.
00:24:15
◼
►
This is the one that's a human advertisement right here. But this is when it goes ever
00:24:19
◼
►
so slightly wrong. Have you seen the little cup that goes with
00:24:22
◼
►
the product? Yeah, yeah, the travel cup. Those things are
00:24:24
◼
►
great though. Those things are great, the little travel cups.
00:24:27
◼
►
iTunes connect app analytics. So this is not a new thing, right? Like this has existed
00:24:34
◼
►
before but they added some new functionality in that now you can actually see where your
00:24:40
◼
►
customers are coming from. So in the past when app analytics was announced, I think
00:24:44
◼
►
like two years ago. I think from my knowledge it basically just provided you information
00:24:49
◼
►
about how many people have come to your page and it gave you some breakdowns of how they
00:24:54
◼
►
got there from inside of the store, right? So like if they were searching for your app
00:24:59
◼
►
or something or coming from browsing. But now you get information like where those people
00:25:04
◼
►
are coming from so you can find it like the websites that they come from so you get links
00:25:08
◼
►
and maybe you can see if people come from whatever marketing campaigns and stuff you've
00:25:12
◼
►
been setting up. I assume that this is a very good thing for developers, right? Like any
00:25:16
◼
►
more information is better than no information.
00:25:19
◼
►
Right, yeah. I mean, it's a good change, especially because Apple has waited for so long to add
00:25:24
◼
►
this kind of options to the App Analytics, and I've already seen some reactions from
00:25:31
◼
►
developers on Twitter saying, "Well, I just realized that 80% of our customers come from
00:25:36
◼
►
search on the App Store, so now we're investing on search ads." And I almost wonder if Apple
00:25:41
◼
►
realized we should add search metrics and information to the iTunes Connect so developers
00:25:47
◼
►
are more incentivized to buy search ads because they realize that search is such a huge component
00:25:52
◼
►
of how customers discover their software. So it's sort of a self-reinforcing loop for
00:25:56
◼
►
Apple. We roll out analytics and developers realize that search is important, so now they
00:26:01
◼
►
buy more search ads.
00:26:03
◼
►
You know, just for general marketing it's better, right? So like if a developer buys
00:26:08
◼
►
a marketing spot on Mac stories or on 512 pixels, they're going to know if people are
00:26:12
◼
►
clicking those links and going to the store, where previously you'd either have to put
00:26:16
◼
►
your own page in the middle, which is not elegant enough, or you'd just be crossing
00:26:21
◼
►
your fingers and hoping and trying to do some kind of wizardry on statistics to work out
00:26:26
◼
►
if maybe there had been some kind of effect. But now you can actually trace that stuff
00:26:29
◼
►
back, which is useful to have if you're working in this kind of web business like this, where
00:26:34
◼
►
links are occurring. That data is available and now it's there for people to see. That's
00:26:43
◼
►
Phil Schiller gave an interview to a website called Gadgets 360. Does anybody know what
00:26:50
◼
►
that is? Gadgets 360?
00:26:53
◼
►
It's a gadget mixed with an Xbox.
00:26:56
◼
►
It looks like it is a... I'm gonna...
00:27:00
◼
►
and I believe it's part of a larger network of sites in India.
00:27:05
◼
►
In India, right. Okay, cool. I wonder what country it's from.
00:27:07
◼
►
Oh, I just realized it's called NDTV, like India. NDTV.
00:27:13
◼
►
I don't know if...
00:27:15
◼
►
There it is.
00:27:16
◼
►
Okay, okay, cool. We're going to go with that.
00:27:18
◼
►
That's clever.
00:27:20
◼
►
And he spoke about two things that were kind of interesting. One is voice assistants and
00:27:26
◼
►
voice canisters and voice boxes like the Echo, the Google Home, that kind of stuff.
00:27:31
◼
►
I want to read you a couple of quotes that Shilla spoke about. He says, "There's many
00:27:36
◼
►
moments where a voice assistant is really beneficial, but that doesn't mean you'd never
00:27:40
◼
►
want a screen. So if the idea of not having a screen I don't think suits many situations."
00:27:45
◼
►
We're going to talk a little bit later on about the Amazon Echo Show. Shilla gave these
00:27:51
◼
►
reports before there were even any rumors of this product or strong rumors of this product.
00:27:57
◼
►
He also went on to say, "I think voice assistants are incredibly powerful. Their intelligence
00:28:00
◼
►
is going to grow. They're going to do more for us, but the role of the screen is going
00:28:04
◼
►
to remain very important to all of this."
00:28:06
◼
►
Phil Schiller really is doubling down on these things having screens. So my expectation,
00:28:13
◼
►
we were talking last week about rumors of a Apple voice assistant box, like a Siri in
00:28:19
◼
►
in a can popping up at some point,
00:28:22
◼
►
I think we can assume that this thing's
00:28:24
◼
►
gonna have a screen on it, right?
00:28:25
◼
►
- I mean, it sure seems like that's
00:28:29
◼
►
where they're headed with this.
00:28:32
◼
►
Anytime Apple talks about a market they're not in,
00:28:36
◼
►
it's important to pay attention to how they speak about it.
00:28:39
◼
►
So there was one of the more famous examples
00:28:42
◼
►
of Steve Jobs saying no one wants to watch a video
00:28:44
◼
►
on their iPod and then like six months later,
00:28:47
◼
►
there's an iPod with video.
00:28:49
◼
►
But in conjunction with that, they had the iTunes store with TV shows, and they introduced
00:28:54
◼
►
a whole ecosystem kind of all at once.
00:28:57
◼
►
Here, I can't help but think it's a similar thing where there's lots of rumors that they're
00:29:02
◼
►
working on this.
00:29:04
◼
►
Like we spoke about last week, these products need a display to fall back to when they can't
00:29:10
◼
►
tell you the information verbally.
00:29:14
◼
►
I think Apple's thinking about that as the whole thing, and they don't want to kick people
00:29:17
◼
►
an app. Whether or not we see this, like we spoke about last week, you know, in the next
00:29:23
◼
►
couple weeks or sometime in the next year, I would be really surprised after all of this
00:29:28
◼
►
if it does not have a screen as part of the product.
00:29:30
◼
►
I think it's also interesting that like when Shado's gone on record with these types of
00:29:34
◼
►
things before, he's talking about like the device you have with you, right? Like that's
00:29:39
◼
►
been the whole thing. And it seems like that they're kind of changing that tune a little
00:29:42
◼
►
bit now, right? That these things don't necessarily have to be in your pocket, which is definitely
00:29:47
◼
►
definitely the route that Apple has gone down before by kind of being like "oh your iPhone's
00:29:52
◼
►
the best digital voice assistant because it's always in your pocket" but now it's kind of
00:29:57
◼
►
just like "these things need screens" right and I think that's kind of interesting the
00:30:01
◼
►
way they're kind of like bundling it all up now to be like "the one in your pocket's really
00:30:05
◼
►
great" they're still saying that by saying they need screens but then also like thinking
00:30:08
◼
►
about what they could end up launching themselves there you go could have a screen.
00:30:13
◼
►
I wonder if adding a screen is also a way to entice people to buy this product, and
00:30:22
◼
►
if those people don't have an iPhone or don't have an iPad, with the main screen, with the
00:30:26
◼
►
main app, if they don't have the main Apple device, well, the speaker with the screen
00:30:31
◼
►
could be the only screen that they're interacting with.
00:30:34
◼
►
You know, if you want to sign into your iCloud account or if you want to manage Apple Music
00:30:38
◼
►
playlists, you don't have an iPhone but you really want the Apple speaker, now you can
00:30:42
◼
►
do all things, you know, configuration, setup, and you know, even confirming some actions,
00:30:48
◼
►
you can do them from the speaker, even if you don't have an iPhone or if you don't have
00:30:51
◼
►
an Apple Watch.
00:30:53
◼
►
Mm-hmm. Maybe this is why the iPad Mini is still for sale. They need to keep making the
00:30:57
◼
►
screen so they can bolt it to this thing.
00:31:00
◼
►
It could be, actually.
00:31:02
◼
►
That's not a wild thing to say. It really isn't. Like, that actually makes a lot of
00:31:07
◼
►
Weirdly, there was one other thing that I wanted to pick out of this article. Schiller
00:31:14
◼
►
gave a bunch of quotes about upgrade pricing in the App Store, so he was questioned about
00:31:20
◼
►
this by Gadgets360. This just seems like, "Where is this coming from again?" but we're back
00:31:26
◼
►
on that train. And I think he kind of, to me anyway, these quotes kind of shut it all
00:31:32
◼
►
down. So he said, "The reason we haven't done this is that it's much more complex than people
00:31:36
◼
►
know, and that's okay. It's our job to think about complex problems. But the App Store
00:31:40
◼
►
has reached so many successful milestones without it, so without upgrade pricing, because
00:31:44
◼
►
the business model makes sense to customers. So you talk about the new business models
00:31:48
◼
►
make sense to customers. And then he goes on to say, "And the upgrade model, which
00:31:52
◼
►
I know very well from my days of running many large software programs, is a model from the
00:31:57
◼
►
shrink-wrapped software days that for some developers is still very important. For most,
00:32:02
◼
►
It's not really a part of the future we are going.
00:32:05
◼
►
I think many developers, I think for many developers, subscription model is a better
00:32:10
◼
►
way to go to try and come up with a list of features and different pricing for upgrade
00:32:14
◼
►
versus for new customers.
00:32:18
◼
►
It kind of seems a bit like he's just shutting it down now, right?
00:32:21
◼
►
It's like, I understand people want upgrade pricing.
00:32:25
◼
►
That's not where we are now.
00:32:27
◼
►
Like we have new tools, use those.
00:32:30
◼
►
I do think, and I posted this on Mac stories, I think it's a complex issue and I see some
00:32:37
◼
►
of the points that Shiller mentioned as valid. I do think that the App Store has found incredible
00:32:43
◼
►
success with the simpler model. You don't have to think about "do I own an existing
00:32:47
◼
►
license and what is the price if I'm a new customer or if I'm an old customer?" So the
00:32:53
◼
►
App Store is easy to use. But at the same time, I also realize that some developers
00:32:58
◼
►
could have used something like upgrade pricing years ago,
00:33:02
◼
►
when the iPad was new, for example,
00:33:04
◼
►
or even when the iPad Pro was new, when iOS 9 came out,
00:33:07
◼
►
and a lot of developers were wondering,
00:33:09
◼
►
we want to make professional apps on the App Store
00:33:11
◼
►
for the iPad, but how do we monetize this?
00:33:13
◼
►
Because we've seen that paid apps
00:33:15
◼
►
are not gonna cut it for us anymore,
00:33:17
◼
►
and we want to retain our best customers.
00:33:19
◼
►
And it's important to remember that this discussion,
00:33:21
◼
►
the upgrade pricing discussion,
00:33:23
◼
►
has been going on for years now,
00:33:24
◼
►
and Apple only added subscriptions
00:33:26
◼
►
for all categories of apps on the App Store last year.
00:33:29
◼
►
And I'm talking about the auto-renewable subscriptions
00:33:31
◼
►
that you buy with your iTunes account
00:33:34
◼
►
and they renew automatically.
00:33:35
◼
►
It was rolled out last year.
00:33:37
◼
►
So I think it's valid in both ways.
00:33:41
◼
►
I think Schiller has pointed the App Store is easy to use,
00:33:44
◼
►
but I also hear the concerns of developers who say,
00:33:46
◼
►
"We're not sure how to monetize our apps
00:33:50
◼
►
because we've struggled to implement in-app purchases
00:33:53
◼
►
and many of our customers don't want to subscribe.
00:33:56
◼
►
they just want to pay once, but stay with us over the years.
00:34:00
◼
►
And Shiller is saying, well, you should really look into subscriptions now, because that's
00:34:04
◼
►
the way that you can do free trials, that's the way that you can do discounts for people
00:34:11
◼
►
who migrate between different groups of subscriptions, and that, for Apple, seems to be the way forward.
00:34:18
◼
►
I just feel like, if subscriptions were rolled out years ago, maybe three years ago, the
00:34:24
◼
►
upgrade pricing discussion would have settled a long time ago. Instead we're still talking
00:34:28
◼
►
about it because, you know, it's relatively a new thing. And, you know, there are some
00:34:34
◼
►
upstrying subscriptions and I've done some research this week, it's maybe slightly more
00:34:39
◼
►
than I was expecting, but it still feels like we're in the early stages of developers of
00:34:47
◼
►
productivity apps and utilities considering subscriptions. So it's still early and I want
00:34:52
◼
►
to see what happens to WWDC? I'm sure that there are lots of apps that are
00:34:58
◼
►
using subscriptions. I feel like I'm not seeing as many as I expected in the
00:35:02
◼
►
applications that I use and I do use a lot of professional apps, right? Like I
00:35:06
◼
►
use a lot of apps that could very well be put behind a subscription and I don't
00:35:13
◼
►
feel like I'm seeing as many as I thought I would see and I wonder
00:35:18
◼
►
why that's the case. Like, you know, applications that I've seen in the past that do like the
00:35:24
◼
►
really clunky upgrade model, right? Like here's a new application, it's a brand new app, pay
00:35:30
◼
►
it. Like I have, I use a bunch of apps that have used that model in the past that haven't
00:35:35
◼
►
attempted, or it seems, to move over to subscriptions. I mean, of course, there's always a time for
00:35:42
◼
►
that to change, right? Where they could do it as they're getting ready for a new big
00:35:45
◼
►
version but I was honestly really expecting to see more than what I'm seeing here.
00:35:51
◼
►
So it kind of confuses me where I'm like a lot of the indie development community
00:35:57
◼
►
is still asking for upgrade pricing but they haven't changed their business models in
00:36:03
◼
►
the way that Apple clearly wants them to because I honestly really do not see Apple adding
00:36:09
◼
►
upgrade pricing to the App Store.
00:36:12
◼
►
I don't think it's going to happen.
00:36:14
◼
►
It is a big, it would be a big change to the overall market and the overall business for
00:36:21
◼
►
a small set of users.
00:36:25
◼
►
Because you know, you've got such a small set of applications that would take advantage
00:36:29
◼
►
of it and then a small set of those users that would actually make the upgrades, that
00:36:34
◼
►
it makes more sense for them to try and double down on newer ways of doing things like charging
00:36:41
◼
►
subscriptions, which is a newer business model, or in-app purchases, right, like
00:36:45
◼
►
free of in-app purchase type applications, it makes more sense I think for Apple to
00:36:49
◼
►
push on those. I know that it's a struggle for a bunch of developers who
00:36:53
◼
►
either can't do subscriptions for whatever reason or don't want to or are
00:36:57
◼
►
not sure how to make it work, but I feel like if you're still running a business
00:37:01
◼
►
that is reliant on upgrade pricing, I mean that ship sailed ten years ago now.
00:37:07
◼
►
Like, I love you, but find a new way to charge for your application.
00:37:13
◼
►
Because, as I said, it's been 10 years and it hasn't been here.
00:37:17
◼
►
So I don't think it's ever gonna come, but even if it does, you should probably stop waiting
00:37:22
◼
►
and try and do something else. I'm sorry, I love you.
00:37:26
◼
►
Yeah. Look, I think there's a... developers are well aware of the fact that
00:37:33
◼
►
the realities of the apps are different and they're never going to be the same as the shareware era of Mac OS software.
00:37:42
◼
►
And I see some developers trying new approaches.
00:37:46
◼
►
And I see some developers trying subscriptions, trying free trials, which Apple now condones by the way.
00:37:53
◼
►
If you use a subscription model, you can do a free trial. You actually have a bunch of options.
00:37:57
◼
►
And I was at the sessions at WWDC last year on subscriptions.
00:38:01
◼
►
There's a lot that you can try and experiment with. You can do groups, you can do trials, you get a higher
00:38:06
◼
►
commission if a user stays with you for over a year. There's a grace period.
00:38:11
◼
►
There's a lot of settings for developers who want to try subscriptions, and it's pretty sweet actually. But I feel like at the same time
00:38:17
◼
►
if Apple wants to insist on this idea that if you want to do a professional app on the App Store, and I do believe
00:38:24
◼
►
that we need many of those. We need the apps to have not just weather apps, you know, maximum
00:38:29
◼
►
respect to weather apps and calculators, but we also need more serious software. And there's
00:38:34
◼
►
only half of the story coming from Apple. So yes, we do have subscriptions. What other
00:38:40
◼
►
incentives do we have? Can we make iPad apps? Can we make professional apps that are just
00:38:45
◼
►
as powerful as the Mac counterparts? So it's pretty sweet that we can do subscriptions.
00:38:50
◼
►
But do we have the APIs to make those professional apps as powerful, as intuitive, and as flexible
00:38:57
◼
►
as they can be on the desktop?
00:38:58
◼
►
Because otherwise people are just going to create web apps and desktop apps and charge
00:39:02
◼
►
on their own stores.
00:39:03
◼
►
So it's great that iTunes Connect has these options now, but it also needs to happen on
00:39:08
◼
►
an API and SDK level.
00:39:10
◼
►
They need to allow developers to make powerful stuff and charge for it with a new model.
00:39:15
◼
►
But I only think we're halfway there.
00:39:17
◼
►
I think it's interesting too that Schiller framed it the way that he did.
00:39:22
◼
►
Before he was at Apple, he was at Macromedia, probably like 20 years ago.
00:39:26
◼
►
In saying that, he's really saying, to your point, Myke, this is an old way of thinking
00:39:32
◼
►
As you guys are talking, I was just looking through my iPhone, my home screen and apps
00:39:36
◼
►
I use a lot.
00:39:37
◼
►
There are a lot of those apps that I do pay for, but they're not necessarily subscriptions
00:39:42
◼
►
in the app store.
00:39:43
◼
►
like Todoist is free, but I'm paying for a premium account through their website.
00:39:48
◼
►
Or like 1Password, I pay for teams and family.
00:39:53
◼
►
So I'm paying on an ongoing basis to use it, but the app itself is free.
00:39:57
◼
►
So even if you're not paying for an app subscription through the store, many of the apps and services
00:40:02
◼
►
we use, there's some sort of account component that you're paying for.
00:40:07
◼
►
But I agree with you guys, it's just,
00:40:10
◼
►
it's a really outdated way of thinking about it.
00:40:13
◼
►
And you can say that it was prematurely put out to pasture
00:40:17
◼
►
because Apple structured the way that they did.
00:40:21
◼
►
But that's beside the point because Apple controls it.
00:40:24
◼
►
Like, you may be mad that Apple got rid of a business model
00:40:27
◼
►
you used to use, but without the App Store,
00:40:29
◼
►
there would be no business model to be had.
00:40:31
◼
►
So I think holding onto that is,
00:40:35
◼
►
Well it's understandable, the time has passed and I think that the subscription model Apple
00:40:41
◼
►
has laid out is the way forward.
00:40:44
◼
►
And you know there was a lot of talk in the beginning about subscription fatigue, like
00:40:49
◼
►
am I just going to be paying $3 a month for 100 apps?
00:40:53
◼
►
I don't think this happened to anybody.
00:40:55
◼
►
And I agree with you that it may increase over time as apps get updated.
00:41:00
◼
►
But I think that upgrade fatigue is real too.
00:41:03
◼
►
And if every time you upgraded a version of an iOS app and they pinged you for more money,
00:41:10
◼
►
I think people would get tired of that and people would be hesitant to update their apps
00:41:15
◼
►
because they're unsure if it's free or if it's going to be paid, they don't want to
00:41:17
◼
►
be surprised.
00:41:18
◼
►
And so I think subscriptions make the whole thing more predictable for a user, which is
00:41:23
◼
►
what users want.
00:41:25
◼
►
And they give developers who do the work to earn that money, they give them reliable income
00:41:34
◼
►
And that's what developers want.
00:41:35
◼
►
It's a win-win.
00:41:36
◼
►
And so I think it's just time to move on.
00:41:39
◼
►
Speaking of which, let's move on.
00:41:41
◼
►
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00:44:07
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So just before the episode today, Amazon announced the Echo Show. The Echo Show.
00:44:13
◼
►
Is that a podcast?
00:44:14
◼
►
It's a new podcast, it's me and Jeff Bezos and we're just in a really big room and there's
00:44:21
◼
►
just a lot of echo, right?
00:44:24
◼
►
Get it, right?
00:44:27
◼
►
The show is over guys, go check out the show notes.
00:44:29
◼
►
Do you read the show notes?
00:44:31
◼
►
What are we talking about now?
00:44:32
◼
►
I'm really confused.
00:44:35
◼
►
So the Echo Show, it will be released on June 28th for $229.
00:44:41
◼
►
no international release or pricing information as of the time of recording.
00:44:46
◼
►
It features a 7 inch touchscreen, a 5 megapixel camera mounted on the front for video calling,
00:44:52
◼
►
powerful room filling speakers who Dolby processing, which is something we lifted off of the page
00:44:59
◼
►
so it sounds a bit marketingy, and it has the same 8 microphone away as in the tall
00:45:04
◼
►
the Ray sorry as in the tall Echo so it can hear you from other rooms and it can do all
00:45:09
◼
►
noise cancellation and stuff like that.
00:45:11
◼
►
So it's got everything the current Echo has, the big long tube, with a touch screen on
00:45:16
◼
►
the front of it.
00:45:17
◼
►
Now what can you do with said touch screen, Steven?
00:45:19
◼
►
You can do all sorts of things.
00:45:21
◼
►
You can touch it and you can see things.
00:45:23
◼
►
Touch screen.
00:45:24
◼
►
There's both.
00:45:25
◼
►
Should be a product developer, Steven.
00:45:29
◼
►
So they, from their marketing page, which is really all we have at this point, the Flash
00:45:34
◼
►
briefings that are part of the Echo service now, so you can say, "Hey, what's the news?"
00:45:39
◼
►
You know, you get audio.
00:45:40
◼
►
They're working with content providers to do video, so you could ask it what the news
00:45:43
◼
►
is, and little, I guess, Steve Inskeep from NPR walks out on your Echo and tells you the
00:45:50
◼
►
"Oh, they should do it that way!"
00:45:52
◼
►
Where like, someone's walking across the bottom of the screen and they're like, "Hey there!
00:45:55
◼
►
Let me tell you about the news!"
00:45:57
◼
►
Yeah, I'd be off for that.
00:46:00
◼
►
Alright, we're gonna pivot.
00:46:01
◼
►
Pivot, everyone!
00:46:02
◼
►
It seems like it'll do YouTube playback, although I'm not quite sure if it's like a YouTube
00:46:05
◼
►
client or you just talk to it and it pulls you something.
00:46:08
◼
►
If you're listening to Amazon Music, so if you like any of the six albums that are streaming
00:46:13
◼
►
on Amazon Music, you can see the lyrics for those.
00:46:16
◼
►
You can see footage from security cameras that connect with the Echo service.
00:46:23
◼
►
I have NestCams at home and I have a Canary, neither of them work with this, so I'm questioning
00:46:28
◼
►
everything about my security camera setup.
00:46:31
◼
►
But you could ask it to show security footage from the front porch and it shows you a live
00:46:34
◼
►
stream of that, which is super nice.
00:46:36
◼
►
- It works with two different providers right now.
00:46:38
◼
►
It's Ring, who do the doorbells and cameras,
00:46:41
◼
►
and it's one of a company's name I can't remember.
00:46:43
◼
►
I'd never heard of them before.
00:46:45
◼
►
- Yes, that is-- - You think Arlo camera?
00:46:48
◼
►
- Yeah, Arlo.
00:46:49
◼
►
- Yeah, that's Netgear, I think.
00:46:51
◼
►
It's the Netgear brand for cameras,
00:46:53
◼
►
if I recall correctly, I think.
00:46:55
◼
►
- Okay, so that, I think, is pretty compelling.
00:47:00
◼
►
They're gonna have some other stuff on there,
00:47:02
◼
►
weather forecast, you can see your shopping list,
00:47:04
◼
►
the do list, and that sort of stuff.
00:47:06
◼
►
So it is a way to sort of bring that content more to life
00:47:11
◼
►
than just what they can do with just a speaker.
00:47:14
◼
►
So it seems like kind of a natural evolution.
00:47:18
◼
►
But they're also adding video conferencing
00:47:20
◼
►
via this Echo and the companion mobile app.
00:47:23
◼
►
And it seems like they're doing audio calling
00:47:24
◼
►
for all devices, so we could talk on our Echos,
00:47:28
◼
►
if your iPhone isn't nearby, I guess, I don't know.
00:47:30
◼
►
But I did sort of laugh.
00:47:34
◼
►
Our friend Zach who writes at 9to5Mac tweeted,
00:47:37
◼
►
"Echo with a camera and no display."
00:47:38
◼
►
So I'm talking about last week.
00:47:39
◼
►
"Creepy, echo with a camera and a screen, okay."
00:47:43
◼
►
So like, I kinda laugh at that.
00:47:45
◼
►
- I'm sure you can see the difference, right?
00:47:48
◼
►
Like I know why.
00:47:49
◼
►
- What's the difference?
00:47:50
◼
►
- Okay, so one of the reasons people find the look,
00:47:52
◼
►
I guess a little bit creepier,
00:47:53
◼
►
although I don't think it is,
00:47:54
◼
►
which we were talking about last week,
00:47:56
◼
►
that's going in the bedroom, right?
00:47:58
◼
►
Like I think that's one of the things
00:47:59
◼
►
is it's going in the bedroom,
00:48:01
◼
►
which is what people don't like.
00:48:02
◼
►
- Yeah, that's how they're marketing it.
00:48:04
◼
►
So that's I think that the marketing that you were seeing for the look was kind of different.
00:48:09
◼
►
I don't know. I don't think they're creepy, but I can see why people would say that. Plus
00:48:14
◼
►
there is this weird thing about the screen. It's like, oh, I know these devices, but no
00:48:20
◼
►
screen. It's like, what are you doing in there? You know, like there's just this like nebulousness
00:48:25
◼
►
about it when you, when there's like no UI. So you're like, are you looking at me? Like
00:48:30
◼
►
You can't see what it's doing because it's giving you no visual and it's got lights and
00:48:35
◼
►
stuff or whatever.
00:48:36
◼
►
But like we're used to like I'm looking at the big screen right now and as a camera on
00:48:39
◼
►
top there's another one right there, there's another one right there.
00:48:41
◼
►
I look at one all day.
00:48:42
◼
►
I'm used to that.
00:48:43
◼
►
But like these little cameras that just sit there quietly, they're a little bit more creepy
00:48:48
◼
►
looking I think.
00:48:49
◼
►
Because it's a security camera, right?
00:48:51
◼
►
Like I think we're maybe a little bit more like there are any security cameras all around
00:48:56
◼
►
We don't know who's looking at.
00:48:57
◼
►
This is a different mental thing.
00:48:58
◼
►
But I do get the joke.
00:48:59
◼
►
Yeah, I think I think it's a fair assessment I agree with you like it's just the the marketing
00:49:04
◼
►
But yes, they're gonna be a video conferencing video conferencing with it, which I think is really interesting
00:49:10
◼
►
This comes at a time where any smartphone iPhone or not can do video conferencing
00:49:16
◼
►
And Myke I think you have some thoughts around like the pros and cons of that
00:49:20
◼
►
Yeah, I think it's kind of strange too. So this this device this echo show you're gonna set it up in a place in your house
00:49:27
◼
►
Right, it's probably gonna be the kitchen because that's where most people tend to put their echoes
00:49:32
◼
►
It may change with this device
00:49:34
◼
►
But like let's just imagine it's all gonna go in the kitchen
00:49:36
◼
►
If you want to make a video call like everyone has to go to the kitchen and like stand in front of the device
00:49:42
◼
►
It just seems strange to me like you're like, oh I need to call grandma
00:49:46
◼
►
Let me go to the kitchen and then whatever all the whole family like huddles around the kitchen counter
00:49:50
◼
►
To look at like we have our devices now that we have you can be anywhere you want to be and they're in your hand
00:49:56
◼
►
and you're holding them up and it's fine, right? Like it's easy.
00:49:59
◼
►
Yeah, but Amazon is adding calling and messaging to the Alexa app on iOS and Android.
00:50:03
◼
►
No, that's great. That's awesome. I think that's great. That's a really good thing.
00:50:06
◼
►
But I'm just saying like this one device, the Echo Show, right? Like the idea of there
00:50:11
◼
►
being video conferencing on that one device just, it just seems strange to me. It's like,
00:50:16
◼
►
it doesn't really feel like the setting in which you would make these calls. And for
00:50:20
◼
►
having the audio calls, which is now coming to all of the devices, audio calling makes
00:50:24
◼
►
way more sense to me for the same reasons that the Echo currently works. With audio
00:50:29
◼
►
calling, you could be walking around a bit. You don't have to be looking at the device,
00:50:32
◼
►
you can have your back to the device, especially if the microphones are as good as we think
00:50:36
◼
►
they are. You could be on the other side of the room and it will pick you up fine when
00:50:40
◼
►
you're speaking to people. And with audio calling, you can continue doing whatever you're
00:50:44
◼
►
doing. So I could be, as I'm always doing when I'm using the Echo, I'm cooking. I can
00:50:49
◼
►
be having an audio call. A video call whilst I'm cooking doesn't really work so well, so
00:50:54
◼
►
So I can see why they're adding...
00:50:56
◼
►
I don't know, maybe with your parents it could work, you know?
00:51:00
◼
►
I think for...
00:51:01
◼
►
I mean, I do occasionally do FaceTime with my mom when I'm cooking just because, you
00:51:08
◼
►
know, I just put the iPhone there and I do the video call.
00:51:11
◼
►
I mean, sure, but then if you're moving away, right, like if the call... if you're not done
00:51:15
◼
►
with the call and you're ready to leave the room, you just pick up the iPhone and you
00:51:20
◼
►
take it with you, right?
00:51:22
◼
►
My point is that I don't really think that for the video calling aspect, this gives us
00:51:26
◼
►
anything that we need, that we don't already have served by other devices.
00:51:32
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The only thing that it will do is that the hands free and it's all in the place, but
00:51:36
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I just think that the audio calling makes more sense to me than the video calls, because
00:51:40
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►
it just seems awkward.
00:51:41
◼
►
But I don't know.
00:51:42
◼
►
Who am I to say?
00:51:44
◼
►
I don't know.
00:51:45
◼
►
This looks kind of clever to me.
00:51:47
◼
►
I was against the idea of the echo with the screen, and I was under the assumption that
00:51:51
◼
►
But it was going to be a small screen, kind of like a glorified intercom, like a very
00:51:55
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►
tiny display.
00:51:57
◼
►
And I wasn't, I don't know, I wasn't under the impression that Amazon wanted to do like
00:52:03
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a mini, like an iPad mini screen.
00:52:05
◼
►
And this makes a lot more sense to me.
00:52:07
◼
►
And the idea of this stationary display that just sits there, and you can view menus, and
00:52:13
◼
►
you can view, you know, you can tap around if you want, you can view confirmation messages,
00:52:16
◼
►
you can view lyrics, and you can do video calls without having to worry about using
00:52:22
◼
►
a phone. I don't know, it kind of makes sense to me. There's sort of a relief about it.
00:52:27
◼
►
You know, it just sits there and if I want to do a video call, I just sit there, otherwise
00:52:33
◼
►
I don't. There's something about it.
00:52:34
◼
►
Don't get me wrong. I think that this device makes as much sense as the Echo does for all
00:52:39
◼
►
the things that it does, and it will be better, right? Like, the idea of being in the kitchen
00:52:44
◼
►
and asking the questions and getting some visual prompts or like asking it to show me
00:52:48
◼
►
a video like I agree with all of that like I think that stuff is good I think that is
00:52:52
◼
►
a good advancement. The only thing that I just think is honestly superfluous is the
00:52:58
◼
►
video conferencing I just don't think it's that necessary but I the product as a whole
00:53:04
◼
►
I think it is a good continuation of the Amazon Echo line like it is a logical next step like
00:53:12
◼
►
to move to continue to move down this road like what else can we do if we had
00:53:15
◼
►
a screen oh we can have security cameras on there oh and we can show people video
00:53:19
◼
►
like again if I'm working in Amazon I'm probably gonna put video conferencing in
00:53:23
◼
►
the thing right because it's got a camera and a screen on it like you put
00:53:26
◼
►
it in there yeah but but like I just don't think people are gonna use it but
00:53:31
◼
►
I think that the audio calling is is clever I would be interested to see how
00:53:36
◼
►
that takes off because like the Amazon companion app for these devices kind of
00:53:43
◼
►
sucks. It's terrible. It's so bad. Just awful. I can't see how they're gonna do a good
00:53:48
◼
►
experience of audio and video calling inside of the current application that
00:53:52
◼
►
they have because it is terrible. Something about the video calling though
00:53:56
◼
►
that makes sense to me a lot and I do see your point there's the drop-in
00:54:02
◼
►
feature. Basically if you have like an elderly relative and they have an echo show, it just
00:54:09
◼
►
sits there, you can drop in and check in on them without having to teach them how to,
00:54:15
◼
►
for example, use the facetime UI on the phone. And there's something about it, it's like
00:54:18
◼
►
a remote camera for someone that you want to check in with.
00:54:23
◼
►
That's kind of weird though. It is, but it also kind of, I mean...
00:54:26
◼
►
I don't think I like that. I can see why you would like that, I don't like that.
00:54:31
◼
►
my grandma was alive, I would have liked something like this, honestly. To be able to drop in
00:54:37
◼
►
and check in on her. And she used to live alone, you know? And this would have been
00:54:41
◼
►
useful, I think.
00:54:42
◼
►
Yeah, I agree in like, in those scenarios, like the scenario you have painted there,
00:54:50
◼
►
that is a good reason to have something like this. I struggle to think of anything outside
00:54:54
◼
►
of elderly care and childcare where you would want something like that.
00:54:59
◼
►
Can you explain this? I don't think I've seen this feature. What is this drop-in feature?
00:55:02
◼
►
So like you can just pop in?
00:55:04
◼
►
I'm only reading through the webpage on the Amazon website, but basically there's the normal
00:55:11
◼
►
calling. So you can do voice calling, you can do video calling, and there's drop-in.
00:55:15
◼
►
And my understanding is you gotta authorize some contacts,
00:55:18
◼
►
Amazon describes them as closest family and friends, to be able to just drop in and
00:55:27
◼
►
check in on them. And I assume there's going to be like a simplified UI or a simplified
00:55:31
◼
►
prompt to be able to initiate video calling. That seems to be the idea. I don't know. There's
00:55:38
◼
►
an FAQ on the website that says, "Can I specify who gets to drop in on me?" And Amazon says,
00:55:45
◼
►
"Yes, you choose who, if anyone, can drop in on you. You also choose which devices are available
00:55:50
◼
►
for drop-in. For example, you might turn on drop-in for the Echo Show in the kitchen,
00:55:54
◼
►
but not for the icon show in the living room.
00:55:57
◼
►
Okay, I mean, okay, I can see the benefits of this feature, but I don't...
00:56:03
◼
►
It's a very narrow use case, I think.
00:56:05
◼
►
I don't know if I like it, right?
00:56:07
◼
►
I don't know, I don't know about that, I don't know about that.
00:56:11
◼
►
Just because like, say with the canary, right?
00:56:14
◼
►
You can do that when I set it in certain modes,
00:56:18
◼
►
and you have like, the mode has to be changed for the camera to be viewable.
00:56:21
◼
►
this is kind of a little bit like you could just pop in on anyone at any point.
00:56:26
◼
►
I don't know, it just seems a bit strange. But there are uses, right? Like we've established
00:56:30
◼
►
them. There are definite use cases for this, but I can just see like
00:56:34
◼
►
uncomfortable conversations. Yes, yes. You know, and also I love the idea of friends.
00:56:43
◼
►
Who is giving this to their friends, not their family? No, not to their friends, but you know.
00:56:50
◼
►
I will give one to my parents, honestly, and to tell them, "Okay, just put this in the
00:56:56
◼
►
kitchen, don't do any weird stuff in the kitchen, oh God." And anytime I want, I can drop in
00:57:02
◼
►
on you guys. You see? You have to have that conversation.
00:57:07
◼
►
No one wants to, right? But that's it. That's the conversation. It's like you could just
00:57:11
◼
►
you could pop in and then, "Oh, I don't like it, man."
00:57:13
◼
►
I assume there's going to be like, like the assistant whose name I won't say, will be
00:57:18
◼
►
be like there's a drop-in incoming from Federico in five seconds, something like that, I assume.
00:57:24
◼
►
I don't know, we gotta see it in practice. A lot of what Amazon is doing with the Echo
00:57:30
◼
►
sort of floats between genius and uncomfortable, this whole product line.
00:57:36
◼
►
That is the way of pushing this stuff forward though, right? Like all of these types of
00:57:41
◼
►
assistants very frequently, they're gonna fly too close to the sun, right? Like that
00:57:47
◼
►
is kind of the way that we move this technology forward is every now and then something's
00:57:53
◼
►
going to be great and every now and then something's too close to being weird, right? And it's
00:57:57
◼
►
like it is a balance that they have to find, but they have to go that far to know how far
00:58:03
◼
►
they can go. But there are strange points about it, right? So it's like you can take
00:58:08
◼
►
these features and they can be terrifying and really useful for different people. Like
00:58:15
◼
►
I don't really like the sound of this feature, but I can understand that some people could
00:58:20
◼
►
find real genuine use in it. But I think that it makes me feel uncomfortable, honestly.
00:58:29
◼
►
But I can appreciate the use in it. I'm not just going to blanket say that it's creepy,
00:58:35
◼
►
because I don't think it is, but it just is for me. I just don't like the thought of it.
00:58:39
◼
►
Not that, you know, I'm not like doing, I don't know, cooking meth or anything.
00:58:43
◼
►
Can I drop in on you, Myke?
00:58:47
◼
►
I really don't, I just don't want you to. I mean, you know, like I'm sometimes I'm in
00:58:51
◼
►
my underwear, right? Like that's just the thing. I'm in my home. Leave me alone. All
00:58:55
◼
►
right. I'm in my home. It's my home. I do what I want. I don't want you popping in.
00:58:59
◼
►
Yeah. I won't drop in. Don't worry. I just dropped in on Steven. It's fine.
00:59:04
◼
►
It's like I won't drop in that often, you know.
00:59:07
◼
►
It's okay with it. He told me he preferred to show he's okay with it. So yeah.
00:59:12
◼
►
So here's the thing, right? This product is not shipping for like seven weeks. Now apparently
00:59:18
◼
►
there are rumors that Google might be getting ready to show a very similar product to Google
00:59:22
◼
►
I/O next week. I've seen some rumors of that. That's kind of interesting, right? Amazon
00:59:28
◼
►
were like "well, here we go! June 28th!"
00:59:31
◼
►
Do you think it was announced before Google just to put the pre-orders in, for example?
00:59:36
◼
►
Yeah, I do. I do. This is a thing that companies do, right? Like, big competitor has an event
00:59:43
◼
►
in like a week. We have a product that's nearly ready to go. Why don't we just announce the
00:59:50
◼
►
product now? Right? Like this is a thing that these companies do because you don't know
00:59:54
◼
►
what they're going to have, right? Lots of companies do this to Apple, for example, right?
00:59:58
◼
►
There's an Apple event on the horizon. Let's make sure we all get our phone announcements
01:00:02
◼
►
out now because we have no idea what they're about to do.
01:00:06
◼
►
Yeah, like what's the name of the headphone company? Bragi? Bragi?
01:00:11
◼
►
With the AirPods? They just held an event in Cupertino like a day before the Apple one.
01:00:17
◼
►
So yeah, I do, I get it, I get it. Makes sense.
01:00:20
◼
►
I had an interesting conversation with my spouse about this last night. You know, it
01:00:23
◼
►
was heavily rumored that it was coming and, like I've talked about, we use the Echo, it's
01:00:27
◼
►
in our kitchen like everyone else's is.
01:00:29
◼
►
And she was, I pre-ordered one,
01:00:32
◼
►
so we'll see how this goes,
01:00:33
◼
►
but I was surprised to hear her hesitancy
01:00:36
◼
►
to put something like this in the kitchen
01:00:38
◼
►
because it had a screen.
01:00:39
◼
►
Not the camera thing, but that she wasn't in love
01:00:44
◼
►
with the idea of having a screen,
01:00:46
◼
►
having that sort of technology in the kitchen
01:00:48
◼
►
that she likes, that the Echo is just a voice assistant.
01:00:51
◼
►
You speak to it, so you're not kinda glued to looking at it.
01:00:54
◼
►
I found that interesting,
01:00:57
◼
►
and so this thing may end up just in my office with me,
01:01:00
◼
►
but the way Amazon presents is like
01:01:02
◼
►
you have one in your kitchen,
01:01:03
◼
►
you have one in your living room.
01:01:04
◼
►
Like they are trying to build an ecosystem
01:01:07
◼
►
where you have this thing sort of like
01:01:09
◼
►
ever present in your house.
01:01:10
◼
►
And if this sticks in my household,
01:01:13
◼
►
you know, we'll have to put the tall echo somewhere.
01:01:15
◼
►
So maybe that comes in the office
01:01:16
◼
►
and the dot goes in the bedroom or something, you know?
01:01:18
◼
►
But it's, I found that interesting that she didn't want,
01:01:23
◼
►
like that level of technology in the kitchen.
01:01:26
◼
►
She likes the Echo 'cause you can ignore it
01:01:28
◼
►
unless you want it, but a screen,
01:01:31
◼
►
the kids are gonna wanna look at it all the time
01:01:33
◼
►
and it's distracting.
01:01:34
◼
►
And usually, I don't know how y'all's kitchens are,
01:01:36
◼
►
but where Echo is is very often stuff gets
01:01:38
◼
►
set in front of it, so we'd have to deal with that.
01:01:42
◼
►
It's just an interesting change from having something
01:01:47
◼
►
that is just a voice system.
01:01:48
◼
►
- What I find fascinating is the reverse approach
01:01:51
◼
►
that Amazon is taking with getting developers
01:01:53
◼
►
to build stuff for the Echo platform.
01:01:55
◼
►
So take Apple for instance, or even Google.
01:01:58
◼
►
They both started with the main OS on the phone,
01:02:01
◼
►
and they get developers to build apps.
01:02:03
◼
►
So native apps, the basic component is the app.
01:02:06
◼
►
And over the years, both Apple and Google
01:02:08
◼
►
have added all of these extra pieces on top of the app.
01:02:11
◼
►
So extensions, widgets, the Siri API, and iMessage.
01:02:16
◼
►
Instead, Amazon is starting from the very extra pieces.
01:02:19
◼
►
So they're starting with the Echo skills,
01:02:22
◼
►
So very rudimentary skills.
01:02:23
◼
►
You can talk to the Echo
01:02:24
◼
►
and you can receive audio responses.
01:02:26
◼
►
Then they added on top, you know, more textual components,
01:02:30
◼
►
a deeper API, deeper conversations,
01:02:32
◼
►
and AI APIs the developers could integrate with.
01:02:37
◼
►
Now they're adding a visual UI.
01:02:40
◼
►
I assume there's going to be, if not today,
01:02:42
◼
►
there's going to be eventually an announcement
01:02:43
◼
►
of with the Echo SDK,
01:02:45
◼
►
you will be able to build visual interfaces.
01:02:49
◼
►
And so Amazon is getting closer to having this app ecosystem that didn't start from
01:02:54
◼
►
the traditional App Store, well they tried with the Amazon App Store and the Fire Phone,
01:02:59
◼
►
but now they're trying again with the reverse approach of the main platform owners, which
01:03:04
◼
►
are Apple and Google, and instead they're starting from these islands and they're eventually
01:03:10
◼
►
maybe going to have their own OS, but in a different way.
01:03:14
◼
►
I find that very fascinating and different from the rest of the industry, honestly.
01:03:19
◼
►
Yeah, I feel like of everyone that is doing this, I mean, and we'll see what Google come
01:03:24
◼
►
out with and we'll see what Apple may eventually come out with. But, you know, like in the
01:03:28
◼
►
world and these things currently exist, right, there are Cortana devices starting to pop
01:03:32
◼
►
up. Amazon definitely seems the most serious, right? Like they are the ones that are really
01:03:39
◼
►
putting a lot of weight behind this. I feel like the, I mean, the Google Home doesn't
01:03:44
◼
►
really seem to have really pushed forward. And, you know, I hope that we see something
01:03:49
◼
►
from them next week. But, you know, like it was like, oh, we're going to add these different
01:03:53
◼
►
integrations and they added some and that was kind of it. Where Amazon is very much
01:03:57
◼
►
just like, we're an open platform, come and do what you need. And I feel like that there
01:04:02
◼
►
is more advancement going on here than there is with our companies, especially when this
01:04:08
◼
►
This is like what the fifth device, Echo device?
01:04:14
◼
►
Because they did what the regular one, the dot, the little Bluetooth, the little battery
01:04:17
◼
►
powered one.
01:04:19
◼
►
Then the look and now the show, right?
01:04:21
◼
►
They are really iterating quickly.
01:04:23
◼
►
And continuing to advance their technology.
01:04:27
◼
►
This is a serious play for Amazon.
01:04:29
◼
►
Nobody knows how well these things actually sell, but however many it is, it's enough
01:04:34
◼
►
money or enough sales for Amazon to believe that they're onto something to the point that
01:04:38
◼
►
they will continue to keep making and releasing new devices.
01:04:42
◼
►
What should be, maybe to a degree, concerning for Apple is the degree that Amazon is going
01:04:48
◼
►
out for developers by offering them APIs to do stuff like OCR AI features in the cloud.
01:04:57
◼
►
So to get developers to rely on their platforms, kind of like they did for websites with the
01:05:02
◼
►
AWS, they're doing now for machine learning, for AI features, computer vision, OCR, all
01:05:12
◼
►
of these modern implementations. They're getting developers to rely on them. And they're also
01:05:18
◼
►
saying, now you can use those SDKs and those APIs from us in your Amazon Echo skills and
01:05:26
◼
►
apps. You can also implement them in other iOS apps. So they're kind of gaining a foothold
01:05:31
◼
►
in the developers ecosystem in a different way.
01:05:34
◼
►
And that is why I believe eventually,
01:05:37
◼
►
Apple is gonna get serious about telling developers,
01:05:39
◼
►
"Well, now you can also have our API
01:05:43
◼
►
for AI machine learning, OCR,
01:05:46
◼
►
all of these modern computer vision stuff.
01:05:49
◼
►
You can have them natively from us as well."
01:05:51
◼
►
Maybe it's gonna be a cloud kit component,
01:05:54
◼
►
but if you look at Amazon,
01:05:55
◼
►
what they're doing with the Echo platform,
01:05:57
◼
►
with the voice services and with the AI stuff,
01:06:00
◼
►
even if you look at Microsoft,
01:06:01
◼
►
with the, it used to be called Project Oxford,
01:06:05
◼
►
now I think it's called Microsoft Cognitive Services.
01:06:08
◼
►
But both companies are serious about getting developers
01:06:11
◼
►
to rely on this stuff, voice activation,
01:06:14
◼
►
text processing, text to speech, speech to text,
01:06:17
◼
►
all of these modern features that Apple doesn't offer
01:06:19
◼
►
in the cloud, it doesn't offer as a cloud kit component.
01:06:23
◼
►
And I think Apple eventually has to get serious
01:06:24
◼
►
about this space otherwise developers are gonna rely
01:06:27
◼
►
on Amazon just like website owners rely on Amazon today
01:06:30
◼
►
CDNs and you know any kind of content delivery really. So Stephen you mentioned
01:06:36
◼
►
you'd ordered one right? I did yep. The shows okay and Federico are you gonna I
01:06:42
◼
►
mean it's not available it's outside of the US right now. Yes but thanks to our
01:06:46
◼
►
common friend John I indirectly pre-ordered one and I assume I will get
01:06:53
◼
►
it eventually you know UPS. So you're not going via a sketchy eBay salesperson. Well I
01:06:59
◼
►
Well I mean, I don't think Jon is a sketch individual.
01:07:03
◼
►
So no, not the...
01:07:06
◼
►
No, no, he's a great guy.
01:07:07
◼
►
So he's gonna ship one to me from the US.
01:07:11
◼
►
Hopefully it'll work just as the Echo from the US works in Italy, which is, you don't
01:07:16
◼
►
get most of the location stuff, but you get everything else.
01:07:20
◼
►
I'm probably gonna do exactly what I did last time.
01:07:23
◼
►
Like a bit of a wait and see.
01:07:25
◼
►
I wanna see how you guys react to it, because I'm not really that keen on doing that.
01:07:29
◼
►
whole thing of like buying one from the US getting it shipped to me because I
01:07:34
◼
►
like what I currently have I'm fine with it like I'm not I'm not aching for a
01:07:38
◼
►
touchscreen version of this I think it would be nice but like I'm not like oh
01:07:41
◼
►
if only you know it's not really a thing that I have but if if you guys get it
01:07:46
◼
►
and or people start to get it and love it as much as they love the original one
01:07:50
◼
►
then maybe I'll maybe I'll pick one up when I'm in some time in America I mean
01:07:57
◼
►
What is it like end of June this thing comes out or it's maybe sometime in August or something.
01:08:02
◼
►
But yeah I mean or they may just announce it in the UK which Amazon you have such strange
01:08:09
◼
►
product sales very peculiar. So we'll see but yeah that is it the Amazon Echo Show.
01:08:17
◼
►
What do you think I'd name by the way? I mean I've made jokes about it but like.
01:08:21
◼
►
I like it. Yeah it does the job right? I think so.
01:08:26
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One of our show notes for this week, Relay.fm/Connected/141 thanks to Encapsula and Away for sponsoring
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this week's episode.
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If you'd like to find Federico online, he's over at MacStories.net, he's @Fatici on Twitter,
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V-I-T-I-C-C-I, and of course, as well as his shows on Relay FM, Federico hosts the App
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Stories podcast, which is, it's AppStories.net, right Federico?
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You can go check that out.
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Steven is at 512pixels.net, he's @ismh on twitter and he is the producer. So fancy,
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I called him a producer at the start of the show, but he is the actual producer of Download
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on Relay FM, you should go check it out at relay.fm/download. So it's a great show, it's
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getting better and better every single week, you should go check it out. I am @imike, I
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am YKE and I don't really do anything else. Thanks so much for listening, until next time,
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say goodbye guys. Adios.