169: Really Regular Nightstand
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(upbeat music)
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From Relay FM, it is connected episode 169.
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The show is brought to you this week by our sponsors,
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Text Expander from Smile, Timing, and Simple Contacts.
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My name is Stephen Hackett and I'm joined, as always,
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by my co-host Federico Fatici.
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Hello Federico.
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- Yes, and we are here to celebrate the very sad,
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sad passing of our friend Myke Hurley.
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- He has passed into the great vacation land in the sky.
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Myke's not here this week, he's taking some time off.
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It's just the two of us.
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We commented a few minutes ago before we hit record
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that it is a little after 5 p.m. Eastern.
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This is the time that we used to record the show
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when I had a job and I had to leave work early
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to go record the show, which is crazy in hindsight.
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But now we're a morning show,
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but now we're back here in the afternoon.
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And I kinda like the afternoon.
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I know that probably there won't be any big news
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between now and the time it goes up, right,
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'cause it's kinda after hours,
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or getting close to the end of the day for most people.
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And it's kinda nice.
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I've been looking forward to it all day,
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and now I can end my work day with you.
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It's very good.
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- You're feeling good about this.
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- I'm feeling good.
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- Okay, so if you're feeling good,
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why is the first item of follow-up something about Macbooks?
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That doesn't, are you feeling good about this
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or are you feeling good in general?
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Because this doesn't, like, whenever I see
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somebody's thoughts on the MacBook Pro,
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it's not a happy topic.
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- It's usually, it has been sadness most recently.
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- So what's wrong with the MacBook Pro?
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- Well, lots of things.
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So after we recorded last week, our friend Marco Arment
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wrote a really nice article about the late 2015
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MacBook Pro, the machine that he's returned to.
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This came out like last Tuesday after we recorded the show,
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so I'm sure lots of people have seen it by now.
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But Jason Snell brought up a lot of good points
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in a MacWorld column, kind of playing off this idea
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that if you don't like the 2016, 2017 MacBook Pro,
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you kind of don't have any choices.
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And the way Ben Thompson has put it in the past
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is that Apple has a monopoly on iOS and macOS.
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So if Apple doesn't like macOS,
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if Apple doesn't make macOS hardware that you like,
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you're stuck, right?
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There's no options really.
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We're discounting Hackintoshes,
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but that's not really an option
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for the vast majority of people.
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But let's even look at mobile.
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Say that you like iOS,
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but you don't like the iPhone hardware, too bad.
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They come one and the same.
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I think it's a very interesting way of thinking about it,
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that if Apple doesn't give users the options they want,
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those users just don't have those options.
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- Yeah, I mean, especially with this new,
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so I follow these topics sort of from the sidelines,
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especially when it comes to pro Mac users,
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but I have a general idea of the things
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that people don't like, and I sort of understand.
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I read Marco's post and there's a discussion
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I feel to be made about how do you draw the line
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between, for example, I wanna keep compatibility
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with old accessories, old hardware as much as possible,
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but also I wanna move, as a company,
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we wanna move things forward.
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If I were inside of Apple, I would say,
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if we never get rid of things,
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then we would still have a VGA port and a serial port
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all those kinds of things on a computer.
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So there's a balance, I think, to be met
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when it comes to leaving the past behind,
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but also imagining the future
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while also keeping existing users happy,
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especially when it's users who rely on this stuff
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for getting actual pro work done.
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We're talking beta, we're talking 3D,
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all kinds of serious work that needs to happen on a Mac.
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And I honestly, I don't know
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what the process was like inside of Apple.
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I think maybe Apple didn't see,
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because I think it comes down, among many things,
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I would say the chief problem is the USB-C spec.
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That maybe Apple didn't see the kind of fragmentation
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in USB-C that we're seeing today.
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And especially with the confusion over Thunderbolt 3,
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is that the one we compatible USB-C?
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And the differences between different speeds,
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and there's really not a great or non-expensive hub
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for multiple USB-C ports,
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so there's all kinds of confusion about USB-C,
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and I'm not sure if Apple saw that coming or not,
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but I'm inclined to say that maybe they assumed
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things were gonna be easier to understand
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and to sell and to buy?
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I don't know.
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- Yeah, it's hard to know, I think,
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when the right time comes along to drop something.
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Right, like we laugh now,
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like oh, VGA ports would be ridiculous.
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But maybe six years ago,
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maybe that would have been different math.
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And maybe, I think one thing Marco says
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is that maybe they were a little too aggressive
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with Thunderbolt 3 and USB-C.
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And I think you bring up good points of confusion.
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Like the port looks the same on the MacBook
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and the MacBook Pro,
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but it does different things on the MacBook
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because it doesn't have the Thunderbolt.
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It's just very messy and I think all that would be fine
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if the rest of the hardware wasn't as questionable as it is.
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But you have the keyboard and is the touch bar useful?
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I think all together these things sort of add up
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to the sort of the frustration that Marco feels
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that I certainly feel.
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I mean, I sold mine as well.
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And I really was thinking about that
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and I saw Jason's piece and just really wanted
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to bring it up.
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this idea that if Apple says no to something,
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then that's the answer, right?
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It's kind of like a parent, right?
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If this is really terrible parenting,
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but if you tell your kid the answer is because you said so,
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it's kind of how it feels with Apple sometimes.
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Why can't I have this in Apple?
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Because we said you can't.
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There's no reason.
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So anyways, I hope this wraps up
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the MacBook Pro conversation.
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I'm still using it in 2012.
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So we'll see.
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Do you have some news?
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- Let me propose this thought experiment to you.
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Do you think that Marco's argument here,
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with the USB, especially with USB ports and USB-C,
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on iOS, would it be comparable to Apple saying,
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with this new iPad, you can no longer connect
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to Bluetooth keyboards,
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you can only use the smart connector,
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there's only two options right now,
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but smart connector is great,
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there's a lot more accessories coming,
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It's much much better than Bluetooth, but now you can only use the smart connector.
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Do you think that's a good equivalency between the problems happening on the Mac?
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It's probably as good as a parallel as you can get on iOS.
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I would be upset.
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I would be really upset.
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People would freak out.
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Yeah, they're obviously very different platforms, but yeah, I think it's something that you're
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you're trading a lot of flexibility and optionality around
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to something that is simpler on the surface,
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but is problematic in its own ways.
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So yeah, I mean, absolutely.
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I think anytime someone is used to a feature
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or something in a platform and it goes away,
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there's trouble.
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It just seems that with the MacBook Pro,
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there was a lot of that sort of coalesced
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into something bigger that,
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and I think Apple sort of lost control
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of that narrative a little bit.
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So what is next?
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So Sonos One users.
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Sonos, still in business.
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As of today, if you have a Sonos product with the Echo voice assistant built in, you can
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now use that Echo voice assistant to control Spotify, which is great.
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Remember when this came out?
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You can use your voice to control Spotify, you can only use the app and the app's a little
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hit or miss.
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And now you can use your voice, which is awesome.
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I think this will make this product
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way more attractive to people
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now that we're sort of in the holiday buying season.
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They originally said this would be done
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by the end of the year,
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but they got it done this week, which is awesome.
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I'm glad to see this.
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And so yeah, if you have a Sonos One
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or another Sonos device that has this,
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you know, make sure it's up to date,
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and now I think it's gonna become a lot more useful
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if you're a Spotify user.
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- So when I saw this on The Verge today,
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I asked John to see if those Amazon icons
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Amazon Echo sort of virtual clients on the iPhone.
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You know there's apps like Astra for example,
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that sort of let you use Amazon Echo skills on your iPhone.
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Because all of these apps
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and also third party hardware accessories,
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they all use the same Amazon Echo web platform.
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They all talk to the same APIs I think.
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So I asked John, can you chat?
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because I was writing and I didn't have Astra on my iPhone.
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Also my iPhone was running a battery test,
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so I couldn't even install the app.
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But it tested Astra and Spotify playback
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is still not available.
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So later I try with another Amazon Echo virtual client
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on my iPad, it's called EchoJ, something.
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And it also doesn't work.
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It says Spotify playback is not supported.
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So I wonder, is this change just for Sonos,
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because they cut some kind of deal,
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or does it go back to what we discussed last week?
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Because we saw on the announcement posts
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of multiple accessories, I think the Garmin,
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and I think also the Blast, the speakers,
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that Spotify support would be coming later.
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So is this like an API change for everyone,
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or is it just for Sonos right now?
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This is not clear at this point,
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but it would be incredible to have
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native Spotify playback across the entire
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Amazon Echo ecosystem of services and products.
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That would be really nice.
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- Yeah, there definitely seems to be some fragmentation
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in what this voice assistant can do
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on the different devices that it's embedded in.
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Like, I don't know, I kind of assume that Sonos
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and Spotify and Amazon came together
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and figured out some sort of deal for this,
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and I'm sure that there's money
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or something changing hands,
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but fragmentation is one thing in software
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where you can see it, or in hardware where you can see it,
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but we even see it with Siri.
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When a voice assistant is fragmented,
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it's a little more confusing,
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and I think ultimately more frustrating
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that I can ask Siri on one device to do something
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and it can't do it on another,
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or it does it differently,
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because there's not a clear reason, right?
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Like it makes sense that my, you know,
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my iPhone may or may not be able to do the same sorts
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of things that my iPad can do
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because the hardware and software is different.
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But a voice assistant is like,
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there's like magic in the air, right?
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Like I can't, I don't think about it
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in terms of software or hardware, it's just a service.
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And so to have that work one way on this device
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from this company and work another way from this device
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under these circumstances, like that's sort of weird.
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And if you have the same voice assistant
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in a bunch of different devices around your house,
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I could see that being really frustrating
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at the end of the day.
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- Yeah, I know for like, for my usage,
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having to sort of switch modes for Spotify playback
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on my actual Echo device and on compatible Echo hardware
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and software, that was really annoying.
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And just having the virtual cutoff by Amazon saying,
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"Nope, you cannot do this on this third party app
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speaker. Well that was annoying. So I'm happy that they figured out a way to
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make it work with Sonos but hopefully it's a bigger change that applies to all
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kinds of integrations.
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Yeah. So we're going to end our follow-up with what has become a little bit of a
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custom. I have two questions for you.
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Does Google Docs for iOS have drag-and-drop? Yes, no, no it does not.
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I was like, "Oh, wait, what?
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We gotta talk about this!"
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And does it support the iPhone 10 screen resolution?
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Okay, well, this concludes Follow Up.
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On a very sad note.
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I was in such a good mood when we started.
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But I could be in a good mood again, Federico,
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because I want to tell you about our first sponsor.
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that acts as a calculator thanks to their integration
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with JavaScript. I've used TextExpander for years. Before I was even podcasting, I was
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using TextExpander. I refuse to type anything more than four or five times, and TextExpander
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makes sure that I can work quickly and I can have a level of efficiency that I don't have
00:14:29
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without it. It's one of those utilities that if it's not on my Mac, my Mac feels broken.
00:14:34
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So if you or your team spent any amount of your day typing, you need to check out TextExpander.
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textexpander.com/podcast for 20% off your first year.
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Just tell them you heard about them on this show, Connected.
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That's textexpander.com/podcast for 20% off your first year
00:14:52
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We thank TextExpander for their support of this show
00:14:57
◼
►
and Relay FM.
00:14:59
◼
►
We had some mini topics this week, if you will.
00:15:03
◼
►
And the first is from a listener, Thomas,
00:15:06
◼
►
he wrote in about Spotify, that you can only download
00:15:11
◼
►
3,333 songs per device, so if you pay for premium
00:15:17
◼
►
you can download files for offline play,
00:15:19
◼
►
and you can only do this up on three devices
00:15:21
◼
►
for a total of 9,999 downloaded songs total.
00:15:25
◼
►
You cannot combine these allotments,
00:15:27
◼
►
so for Thomas he says he finds himself stuck at the edge,
00:15:30
◼
►
anytime he wants to add new music,
00:15:32
◼
►
Spotify requires him to remove something old
00:15:35
◼
►
before I can download it.
00:15:36
◼
►
In 2017, that feels like a deal breaker.
00:15:38
◼
►
I have a 256 gig iPhone, but cannot use the storage
00:15:42
◼
►
because Spotify won't let me.
00:15:44
◼
►
So I read this.
00:15:46
◼
►
- This is stupid, basically.
00:15:48
◼
►
- It's real dumb.
00:15:50
◼
►
So I read this and I thought, my first thought was Thomas.
00:15:53
◼
►
Thomas, you misunderstand.
00:15:54
◼
►
Clearly, you're just confused.
00:15:56
◼
►
So I did some homework.
00:15:57
◼
►
There'll be a link in the show notes.
00:15:59
◼
►
This is an actual limitation of Spotify.
00:16:02
◼
►
They don't really, anywhere I can find their website
00:16:05
◼
►
or in their support forums, explain why it is a limitation.
00:16:10
◼
►
And they don't seem to really care to ever lift it.
00:16:13
◼
►
It gets brought up from time to time
00:16:14
◼
►
in their customer support forums,
00:16:16
◼
►
and basically the answer is sort of a shruggy emoticon guy.
00:16:21
◼
►
It's quite strange.
00:16:23
◼
►
It doesn't make any sense.
00:16:26
◼
►
It's not like you're storing physical bits
00:16:31
◼
►
on a CD, you're saving songs into virtual libraries somewhere in the sky.
00:16:38
◼
►
It doesn't make any sense to why this number?
00:16:43
◼
►
I don't know.
00:16:43
◼
►
I don't know.
00:16:45
◼
►
So you can have more than this in your library, but if you go to download them,
00:16:49
◼
►
So, you know, maybe it's really old from when people had 16 gig iPhones and they
00:16:53
◼
►
didn't want to fill out people's phones.
00:16:54
◼
►
But now, like you said, you got 256, 64 gig, 128 gig.
00:16:58
◼
►
like it seems like something old that they need to revisit.
00:17:03
◼
►
It was really surprising to me.
00:17:05
◼
►
- I'm really sorry for Thomas.
00:17:08
◼
►
- It's a bummer.
00:17:10
◼
►
- Yeah, I totally understand why maybe one,
00:17:12
◼
►
I don't know if he wants to use Apple Music,
00:17:13
◼
►
but I totally get it.
00:17:15
◼
►
This doesn't make any sense,
00:17:16
◼
►
especially now that we have these devices
00:17:18
◼
►
with a lot of local storage.
00:17:20
◼
►
I mean, I can store my entire photo library on my iPhone,
00:17:25
◼
►
and I still have plenty of room to spare
00:17:27
◼
►
for music and games.
00:17:29
◼
►
So yeah, this doesn't make any sense.
00:17:31
◼
►
- We have a couple topics and basically the bullet points
00:17:35
◼
►
are Steven is broken and the next one is Federico is broken.
00:17:40
◼
►
I had this tweet over the weekend.
00:17:43
◼
►
I have noticed on my iPhone 10,
00:17:45
◼
►
if I keep an eye on the upper left hand corner
00:17:48
◼
►
when I launch an app, the time will be wrong.
00:17:51
◼
►
So say that I launched Instapaper,
00:17:54
◼
►
Instapaper's time in the little left ear
00:17:56
◼
►
may say 1208 or 1210 and then after a second after the app resumes the clock
00:18:01
◼
►
goes back to the correct time now I have been running the 11.2 public beta so I
00:18:07
◼
►
was willing to write that off but like if you look at the replies of this tweet
00:18:11
◼
►
and they never end it's like I'm not on the beta I see it I am on the beta I see
00:18:15
◼
►
it I've never seen this before I see it all the time that's all I restarted
00:18:18
◼
►
report that's the best kind I'm on the beta I'm not on the beta weird mine
00:18:23
◼
►
doesn't do that. Okay, like, I didn't make it up. So I don't know what's happening here.
00:18:28
◼
►
I'm still in the beta. I have not seen it. You know, consistently, I saw on the 18th.
00:18:34
◼
►
I think I saw it again, maybe yesterday for a second. But something is happening where
00:18:39
◼
►
the time you know, when an app resumes, it can resume, I believe, with a screenshot,
00:18:44
◼
►
right? Is that how it works? It basically comes back up. And then the interface comes
00:18:48
◼
►
to life and then it kind of fades in. And for some reason, the system is showing the
00:18:52
◼
►
time from the screenshot or from the the app that's been put in the background as opposed
00:18:58
◼
►
to the system time, you know, so I don't really know what's happening. But it's something
00:19:02
◼
►
that once you see it, like what if you ever notice it on your phone, it cannot be unseen.
00:19:08
◼
►
Like once I noticed it the first time I was like, Oh, no, I'm ruined. Right? Because like,
00:19:12
◼
►
now you're always looking for it. You know, maybe it's like even now the chat room, I
00:19:16
◼
►
have the same bug on the iPhone six, you know, like, I don't know what's going on. Maybe
00:19:20
◼
►
Maybe it's a low memory situation where the system can't keep up.
00:19:25
◼
►
But it's just one of those little things that once I started seeing it, I was like, "Oh,
00:19:29
◼
►
look at that.
00:19:30
◼
►
That's not the way it's supposed to work."
00:19:32
◼
►
Have you seen this?
00:19:34
◼
►
I'm happy that I have never seen this and I don't want to look because I feel like if
00:19:39
◼
►
I see it just once, I'm going to see it forever.
00:19:42
◼
►
So I'm going to keep my eyes off the top left corner because I really don't want to.
00:19:48
◼
►
It's like, remember, I don't know if it's still going on,
00:19:50
◼
►
but I think it was on the iPad
00:19:53
◼
►
when you went back to the home screen.
00:19:56
◼
►
You could see the corner radius of a folder.
00:20:00
◼
►
- Oh my gosh, that was awful.
00:20:02
◼
►
- Like change, like the sort of the curve of the icon.
00:20:06
◼
►
That was awful because you saw it once
00:20:09
◼
►
and then every single time you click the home button
00:20:11
◼
►
to go back to the home screen,
00:20:12
◼
►
you were paying attention to the corner radius of icons.
00:20:17
◼
►
So I don't want to enter the situation where I'm looking at,
00:20:22
◼
►
I'm using apps on my iPhone and I'm looking at the time,
00:20:28
◼
►
every single time, I don't want to do that.
00:20:30
◼
►
- I'm unlocking my phone.
00:20:32
◼
►
I want to see if the folders still do that.
00:20:34
◼
►
No, they seem to fix that.
00:20:35
◼
►
But yeah, I remember when that was a thing,
00:20:37
◼
►
and anytime you open a folder,
00:20:39
◼
►
you just stare into the middle, right?
00:20:40
◼
►
You just very carefully avoided the corners.
00:20:44
◼
►
At the end of the day, right, it's not a big deal.
00:20:47
◼
►
not an important bug but it's definitely something that that it is it you know
00:20:55
◼
►
forever whatever reason it's inconsistent but it's definitely there
00:20:58
◼
►
just just hanging out so I don't know I said a real moment the other night when
00:21:01
◼
►
I saw this on my phone and I was like what is this like who are you but you
00:21:07
◼
►
have a story and it's sadder than my story I think so you had this tweet I
00:21:11
◼
►
want to set this up you had a tweet on the 19th it's a picture of an iPhone 10
00:21:15
◼
►
Space Gray because you bought the wrong color.
00:21:18
◼
►
No I did not.
00:21:20
◼
►
The back's all smashed in. You got two big cracks across the back of your new phone.
00:21:26
◼
►
So what happened?
00:21:27
◼
►
The funny part of all of this is that that day I already had two different cases for my iPhone X.
00:21:39
◼
►
but none of them was on my iPhone X.
00:21:43
◼
►
So I tried to convince myself that I could use the iPhone X without a case.
00:21:51
◼
►
I think it looks much, much, and feels much, much better without a case.
00:21:58
◼
►
And I thought, you know, I tend to be a clumsy person when it comes to taking care of electronics.
00:22:06
◼
►
And also I have two very not quiet puppies that wanna play a lot, but it's fine.
00:22:13
◼
►
I can totally take care of the iPhone X.
00:22:16
◼
►
So three days ago I wake up, there's the iPhone X on my nightstand.
00:22:22
◼
►
The dogs are already up and running inside the house and the bedroom door is open.
00:22:28
◼
►
One of them, Ginger, she comes running, she bumps into the nightstand.
00:22:34
◼
►
the iPhone because it's made of glass and I have one of those IKEA, you know, very basic
00:22:40
◼
►
metal, white nightstands. The iPhone just glides over the nightstand and falls on the
00:22:48
◼
►
ground. It wasn't not a high drop. It was like 40 to 50 centimeters. Like a nightstand,
00:22:55
◼
►
like, you know, it's a regular, it's really regular nightstand. But I guess it just fell
00:23:02
◼
►
on the wrong angle, but I pick it up, I look at the screen. Because my first concern was
00:23:08
◼
►
"Oh my god, the screen." I look at the screen and it's fine. So Sylvia, she's looking at
00:23:12
◼
►
me with a sort of terror in her eyes. She's like "Is it broken?"
00:23:16
◼
►
- "Oh yeah, because she can see the back of the phone and you can't."
00:23:18
◼
►
- "No, no, no, she thought it was the front." So I was like "Oh no, the front is okay."
00:23:24
◼
►
She's like "Oh yes." I turn it over and I'm like "Nope, the back is broken." She's like
00:23:29
◼
►
like, "No." So I see those two cracks. So you could see sort of the starting point.
00:23:37
◼
►
This is why we should have drank, look at all of our broken electronics to sort of do
00:23:42
◼
►
a diagnosis of what happened. But I think the iPhone, the point of impact was the bottom
00:23:52
◼
►
angle, the bottom corner of the frame. And from that point the glass sort of snapped
00:24:00
◼
►
and you see those two cracks running from the edge up basically to the middle of the
00:24:08
◼
►
glass, the back. So I was really upset and for the first few minutes I was really upset
00:24:15
◼
►
with the dog but then I realized, you know, the dog is just playing, it's my fault that
00:24:20
◼
►
I have won the iPhone on my nightstand without basically no grip. But also, I'm stupid because
00:24:29
◼
►
I thought I was gonna be able to use an iPhone 10, which is made of glass, and that I of
00:24:36
◼
►
all people, that I basically drop something every single day, that I was gonna be able
00:24:41
◼
►
to use this without a case. So thankfully, as we talked before on the show, the day that
00:24:47
◼
►
I got my iPhone X. Like, ten minutes later, I was on Apple's website buying AppleCare.
00:24:55
◼
►
Because I thought, you know, this is gonna come in handy. Because it's gonna happen to
00:25:00
◼
►
me. I was hoping it was gonna happen later, but...
00:25:02
◼
►
You made it like two weeks.
00:25:05
◼
►
Yeah, wrapped it up for two weeks. So this is where it gets fun, finally. So I make an
00:25:14
◼
►
appointment for the Genius Bar the day after. So I went in yesterday, go to the Genius Bar
00:25:20
◼
►
and you know there's a person, you go to the person first and then the person says "Okay,
00:25:29
◼
►
go wait there, we're gonna have a guy for you." So I go to the person and I'm like "I
00:25:36
◼
►
have a broken iPhone" but he doesn't ask any more questions. It's like "Okay, just wait
00:25:40
◼
►
there. So the lady, the Genius Bar lady, comes over and says, "Hi, I have this broken iPhone."
00:25:49
◼
►
She looks at the back, she's like, "Oh, it's an iPhone 8. Oh, that's too bad." I'm like,
00:25:53
◼
►
"No, actually." She turns it on, she's like, "You broke an iPhone 10?"
00:25:58
◼
►
Oh no! I think you let her down, personally.
00:26:01
◼
►
So I could see the same fear in her eyes that Sylvia had, but for a different reason.
00:26:10
◼
►
she looks up like she's looking at, she has her eyes down looking at the phone,
00:26:14
◼
►
that she looks up and she's like, and I look at her and I know, and I saw, I,
00:26:19
◼
►
and I go, I have Apple care. And she's like, Oh, thank you so much.
00:26:24
◼
►
Like I was gonna, she tells me,
00:26:26
◼
►
I was gonna be upset for you if you didn't have Apple care.
00:26:29
◼
►
And basically what happens is that the, um,
00:26:34
◼
►
a small circle of a genius bar employees,
00:26:40
◼
►
forms around me and my iPhone X,
00:26:43
◼
►
because they tell me it's the first broken iPhone X
00:26:47
◼
►
they have seen at the Apple Store in Rome,
00:26:50
◼
►
at this one, this one of the three Apple Stores.
00:26:54
◼
►
I was the first person who broke an iPhone X in Rome.
00:26:58
◼
►
- Congratulations.
00:26:59
◼
►
- Thank you, that's one of my favorite achievements.
00:27:02
◼
►
- That should be in your Twitter bio, Twitter bio.
00:27:09
◼
►
- Yeah, so everybody, basically everybody.
00:27:11
◼
►
- Writer, podcaster, first person to break an iPhone 10
00:27:16
◼
►
- So every, it's like five to six people
00:27:19
◼
►
hunching over my iPhone 10.
00:27:22
◼
►
Everybody's inspecting the way that it broke.
00:27:25
◼
►
And they're calling more people, right?
00:27:27
◼
►
So I'm just standing there, I have no problem,
00:27:29
◼
►
I'm sitting, I'm chilling at the Genius Bar.
00:27:32
◼
►
And everybody's like, hey, come look at the,
00:27:33
◼
►
there's a broken iPhone 10.
00:27:34
◼
►
It's like this big event.
00:27:35
◼
►
And I'll say it was like 8 p.m.
00:27:37
◼
►
I thought the store was not really crowded.
00:27:39
◼
►
So everybody's first reaction is, do you have AppleCare?
00:27:43
◼
►
And so I'm like, yes, yes, I have AppleCare, by the way.
00:27:46
◼
►
So they were super nice.
00:27:47
◼
►
I was expecting to, they start telling me about like,
00:27:52
◼
►
they really struggle to convince people to get AppleCare.
00:27:55
◼
►
And so we start talking about like,
00:27:59
◼
►
why is it that people spend, you know,
00:28:02
◼
►
1200 or 1000 euros on a phone
00:28:05
◼
►
and they don't get the extra 150 or 200 for AppleCare.
00:28:10
◼
►
And the lady brought up an interesting point
00:28:13
◼
►
that especially in Italy where,
00:28:16
◼
►
I would say the majority of people,
00:28:18
◼
►
they tend to buy a new iPhone unlocked,
00:28:20
◼
►
so they pay full price upfront.
00:28:22
◼
►
They save the exact amount of money
00:28:28
◼
►
to get a new iPhone for months.
00:28:31
◼
►
And so when they go to the Apple Store,
00:28:32
◼
►
and they've been saving those 100 euros
00:28:35
◼
►
for the previous 10 months, they don't wanna,
00:28:39
◼
►
they cannot spend an extra to get AppleCare.
00:28:42
◼
►
But later, when something bad happens,
00:28:45
◼
►
such as you have a broken glass back on the iPhone,
00:28:48
◼
►
they regret it.
00:28:49
◼
►
And the lady tells me, they always go like,
00:28:52
◼
►
"Oh, I wish I had AppleCare."
00:28:54
◼
►
And in this specific instance of the iPhone 10,
00:28:57
◼
►
as you brought up on your site, Stephen,
00:29:02
◼
►
Apple Care is more expensive for the iPhone X,
00:29:06
◼
►
but also the problem is that if you break the back,
00:29:12
◼
►
it's not, to get the iPhone repaired, it's not a repair.
00:29:16
◼
►
You actually get a new unit,
00:29:19
◼
►
because as also the Apple employees confirmed,
00:29:23
◼
►
it's not like the iPhone 4,
00:29:25
◼
►
where you just remove the glass panel.
00:29:27
◼
►
It's, there's a circuit and the battery stuff
00:29:31
◼
►
going on in there.
00:29:32
◼
►
So you actually need to get a new unit.
00:29:34
◼
►
You actually need to exchange it.
00:29:36
◼
►
And I was expecting to wait four to five days,
00:29:40
◼
►
but turns out that they had Genius Bar stock.
00:29:44
◼
►
They have a separate stock at the Apple Store,
00:29:46
◼
►
and they had iPhone X units, and my unit,
00:29:49
◼
►
the space-grade 256 gig model was available,
00:29:54
◼
►
so I get a new iPhone right away.
00:29:56
◼
►
And they were super nice.
00:29:57
◼
►
Everybody was looking at the iPhone X
00:29:58
◼
►
because they'd never seen a broken iPhone X before.
00:30:01
◼
►
It was surprisingly smooth experience,
00:30:06
◼
►
unlike the back of the iPhone,
00:30:08
◼
►
which was super, super weird to touch
00:30:10
◼
►
because I could feel the broken glass.
00:30:13
◼
►
- Yeah, hmm.
00:30:14
◼
►
You made their day.
00:30:16
◼
►
- It must have been a long day
00:30:19
◼
►
because everybody was just chilling,
00:30:20
◼
►
looking at the broken iPhone X.
00:30:22
◼
►
Now, of course, I have a silicone case on.
00:30:26
◼
►
I considered the leather one,
00:30:28
◼
►
but I think I prefer the grip of the silicon one.
00:30:33
◼
►
Even if this is a small tangent,
00:30:36
◼
►
I'm not sure I necessarily prefer the new texture
00:30:41
◼
►
of the iPhone X silicon case.
00:30:44
◼
►
Sylvia is using-- - Is it different?
00:30:46
◼
►
- It is different.
00:30:47
◼
►
Sylvia is still using a silicon case on her iPhone 7.
00:30:52
◼
►
And I think the iPhone X one is like a softer material,
00:30:58
◼
►
softer texture. Interesting. I'm not sure I prefer that. So this is one of the things I feel
00:31:03
◼
►
512 pixels would be the perfect side to cover this stuff, the texture of the silicon case.
00:31:09
◼
►
That's the same about my Ali. I'm just giving you ideas. I'm your idea man. I appreciate that.
00:31:14
◼
►
Well I'm glad I'm glad you did AppleCare+. Because I think that's a good point that if you break the
00:31:19
◼
►
back of this phone you're getting a new device because it's all built into that back case. If
00:31:26
◼
►
If you look at like take apart stuff like I fix it their videos everything is basically
00:31:29
◼
►
like just glued into that into that yeah that back panel so yeah oh and by the way it would
00:31:35
◼
►
have cost John 599 euros so basically 600 euros I paid 99 euros so I saved 500 I got
00:31:46
◼
►
a bunch of people on Twitter saying well actually you didn't save 500 years because you pay
00:31:52
◼
►
for AppleCare. And I, well of course this is not how insurance works and also you get
00:31:58
◼
►
another accidental damage cover but anyway. There were a couple of people who, I'm not
00:32:05
◼
►
sure why they sent me this but…
00:32:07
◼
►
Because it's the internet Federico.
00:32:09
◼
►
It's Twitter but I thought it was amusing and also kind of interesting. They said well
00:32:16
◼
►
now you only have one drop left.
00:32:21
◼
►
And then even AppleCare won't cover you anymore.
00:32:24
◼
►
It's like, okay, I get it.
00:32:26
◼
►
I mean, you made it two weeks, so that's not a completely unreasonable thing to bring up,
00:32:34
◼
►
I don't know.
00:32:36
◼
►
So my phone is unbroken.
00:32:40
◼
►
I'm using it caseless.
00:32:41
◼
►
But I have picked up a couple of scratches in the glass.
00:32:45
◼
►
I've got one that's like an inch long on the front.
00:32:49
◼
►
And I think what it is, so if you're wearing jeans right now,
00:32:54
◼
►
and you can do this safely, don't do it if you're driving,
00:32:57
◼
►
most jeans, like nice jeans, have a little brass standoff
00:33:01
◼
►
above the pocket, right, where like the tiny pocket goes.
00:33:05
◼
►
And I think what it is, I think the phone is like rubbing
00:33:08
◼
►
on that little piece of brass or whatever it is on my jeans
00:33:12
◼
►
when I pocket and un-pocket the phone.
00:33:14
◼
►
And I think it's scratched the display.
00:33:17
◼
►
So I have, you know, it's not deep,
00:33:19
◼
►
I can't really feel it, but if I am in direct light
00:33:23
◼
►
or the light's at the right angle,
00:33:24
◼
►
or if I'm using a dark mode app, I can see it.
00:33:28
◼
►
Which is really frustrating.
00:33:30
◼
►
I don't think I ever scratched any previous phone's display
00:33:34
◼
►
like this, especially so quickly.
00:33:37
◼
►
So I got it scratched.
00:33:38
◼
►
I said that on Twitter the other day,
00:33:39
◼
►
I see people in the chat are now like,
00:33:40
◼
►
"Yeah, I've got it too."
00:33:41
◼
►
So I don't know what the deal is with that,
00:33:42
◼
►
it's a bummer, but it is unbroken.
00:33:44
◼
►
and I'm using it caseless and already,
00:33:46
◼
►
what's interesting is the stainless steel,
00:33:48
◼
►
'cause I did the silver,
00:33:49
◼
►
is already kind of dinged up a little bit
00:33:52
◼
►
and there's no big dings or anything out of it,
00:33:55
◼
►
but it's not as shiny as it was,
00:33:56
◼
►
stainless steel sort of weathers
00:33:59
◼
►
and I like the way stainless steel looks as it ages,
00:34:02
◼
►
but the scratch, it makes me sad every time I see it,
00:34:04
◼
►
but it's not shattered, so you've made me feel better,
00:34:07
◼
►
really, than I did previously, so.
00:34:09
◼
►
I'm sorry about your phone.
00:34:11
◼
►
Yeah, but this was a, it was an opportunity to, um,
00:34:15
◼
►
to kind of rethink my, my, uh, nightstand and bedroom situation, uh,
00:34:20
◼
►
in the sense that I, I need to avoid, uh, the problem with the dogs,
00:34:25
◼
►
um, sort of bumping into the nightstand and breaking things. So, uh,
00:34:30
◼
►
what I'm doing is in addition to the, in addition to the Silicon case,
00:34:34
◼
►
um, I want to, I want to inst, install, uh,
00:34:39
◼
►
like a new shelf in my bedroom so I can, because my nightstand can get messy, you know, with,
00:34:45
◼
►
I have the small iPad Pro sometimes when I'm working late, I also put the big iPad Pro on top
00:34:49
◼
►
of that, so I, and I feel like having, you know, a mess on the nightstand makes it easier for things
00:34:55
◼
►
to fall on the floor. So I want to put on a new shelf so I can, I can maybe also like have a
00:35:02
◼
►
charger that goes on the shelf so I can put the iPad there, sort of as a tiny, as a tiny iPad bunk
00:35:08
◼
►
bed, if you will. But also, I got the... I put the bulking boot stop, the wireless charging
00:35:18
◼
►
mat. I put that in the living room. And I bought the Samsung stand for wireless charging.
00:35:29
◼
►
It's not like an actual stand. It hasn't got the same angle of like an elevation dock,
00:35:35
◼
►
for example, or a material dock, it's a 50 degree angle.
00:35:38
◼
►
So it kind of stands upright,
00:35:41
◼
►
but I prefer the way that you put the iPhone down vertically.
00:35:45
◼
►
It's more, it feels more secure to me
00:35:48
◼
►
and the rubber on the stand,
00:35:51
◼
►
it grips better than the Belkin one.
00:35:54
◼
►
So I have this white Samsung Qi stand
00:35:58
◼
►
on my white nice stand, which is really nice.
00:36:01
◼
►
It doesn't support 7.5 watt charging,
00:36:04
◼
►
but it's all right, I just--
00:36:06
◼
►
- Yeah, I mean overnight it's not a big deal.
00:36:08
◼
►
- Overnight it's not a big deal.
00:36:09
◼
►
So, you know, clean air and nightstand,
00:36:13
◼
►
less iPad, fewer iPads, no mess with the cables.
00:36:18
◼
►
The last part would be, because I have a tendency
00:36:25
◼
►
to fall asleep while either listening to
00:36:28
◼
►
Death Cab for Cutie or Brain FM audio, you know,
00:36:33
◼
►
like the machine learning audio app that I use.
00:36:38
◼
►
- Yeah, they're machine learning you, definitely.
00:36:40
◼
►
- So I tend to fall asleep with my headphones on.
00:36:44
◼
►
Not actual headphones, usually AirPods.
00:36:48
◼
►
But of course, with the dogs being able to move
00:36:50
◼
►
inside the bedroom, I don't wanna be in the situation
00:36:54
◼
►
where one day I wake up and there's one missing AirPod,
00:36:57
◼
►
and then it would later come out from where.
00:37:01
◼
►
So I don't wanna be in that situation.
00:37:04
◼
►
And I'm thinking,
00:37:06
◼
►
maybe I shouldn't fall asleep with the AirPods on.
00:37:09
◼
►
I would maybe consider the Apple Beats X,
00:37:14
◼
►
which are W1 powered in-ear headphones.
00:37:19
◼
►
They don't need to be connected to the iPhone.
00:37:23
◼
►
So the iPhone can stay on the charging stand.
00:37:26
◼
►
- Yeah, a little pump bed.
00:37:28
◼
►
- Yeah, the AirPods stay in the case.
00:37:31
◼
►
and I'm just falling asleep with this cord around my neck,
00:37:34
◼
►
which could be dangerous.
00:37:36
◼
►
Could be dangerous.
00:37:37
◼
►
- It sounded so good until you said that.
00:37:39
◼
►
- Could be dangerous, but honestly,
00:37:42
◼
►
I've done that for like 10 years.
00:37:45
◼
►
I mean, if I'm still doing a podcast,
00:37:47
◼
►
it's because I didn't die by suffocating with headphones.
00:37:51
◼
►
So that could be an idea.
00:37:54
◼
►
That could be an idea.
00:37:55
◼
►
Instead of having the dogs eat my AirPods,
00:37:59
◼
►
I could have the headphones killing me.
00:38:01
◼
►
That seems like a fair compromise.
00:38:04
◼
►
- Yeah, falling asleep with the AirPods,
00:38:07
◼
►
the AirPods, the wireless ones,
00:38:09
◼
►
is definitely like hit or miss.
00:38:11
◼
►
Like it's nice you don't have a cable,
00:38:13
◼
►
but it, you know, if you fall asleep
00:38:16
◼
►
and then you gotta like find them in the bed
00:38:17
◼
►
or under the bed or if dog eats them
00:38:19
◼
►
or in my case a child eats them,
00:38:21
◼
►
like it's, I haven't found them ideal for that
00:38:26
◼
►
the few times I've tried it.
00:38:27
◼
►
But yeah, I think the Beats X could work.
00:38:29
◼
►
You know, my wife has a pair, she really likes them.
00:38:32
◼
►
I should ask, I don't know if she's fallen asleep
00:38:33
◼
►
with the men, I should ask her if she has.
00:38:35
◼
►
But I know there's a lot of convenience
00:38:38
◼
►
with having the wire connecting them.
00:38:39
◼
►
Like, you know, if you need to take them off real quickly,
00:38:43
◼
►
you don't have to like shove them in the pocket
00:38:44
◼
►
if you don't have the case, 'cause you can just like
00:38:46
◼
►
leave them around your neck and stuff.
00:38:47
◼
►
So they're a little more practical, I think,
00:38:48
◼
►
than the AirPods in some situations.
00:38:51
◼
►
- Right, yeah, so we'll see, we'll see what I get.
00:38:54
◼
►
- Well, keep us posted on the nightstand
00:38:56
◼
►
if you build a shelf, I wanna see a picture.
00:38:58
◼
►
- Yeah, I will, okay.
00:39:00
◼
►
- So I wanna talk just a little bit about this idea
00:39:04
◼
►
of forced updating software.
00:39:10
◼
►
And so this came up, Apple starting this past week
00:39:15
◼
►
is pushing Mac users to upgrade to macOS High Sierra.
00:39:22
◼
►
So if you're on Sierra or before,
00:39:26
◼
►
and you can run High Sierra, your machine is compatible,
00:39:29
◼
►
you will see a little push notification.
00:39:32
◼
►
It says, "Hey, upgrade to Mac OS High Sierra."
00:39:35
◼
►
It has two buttons, Install and Details.
00:39:38
◼
►
And this notification is triggered
00:39:41
◼
►
after Mac OS has downloaded High Sierra,
00:39:45
◼
►
which is 5.1 gigabytes, in the background.
00:39:48
◼
►
And so the Mac App Store is just downloading High Sierra
00:39:51
◼
►
without telling anybody, and then once the installer
00:39:54
◼
►
is like on your drive, then you get this little notification.
00:39:57
◼
►
So you hit install and it just starts installing.
00:40:00
◼
►
This is not new.
00:40:02
◼
►
Apple did this, has done this at least one year.
00:40:05
◼
►
They did it with Sierra.
00:40:06
◼
►
They may have done it before that.
00:40:08
◼
►
I couldn't verify that, I didn't remember.
00:40:10
◼
►
But I kind of feel, I feel conflicted about this.
00:40:14
◼
►
And I wanna see what you think,
00:40:15
◼
►
especially from the perspective of how iOS handles it.
00:40:18
◼
►
The idea that Apple wants its users
00:40:23
◼
►
on the latest version of its operating systems.
00:40:26
◼
►
I totally, like, I'm not being sarcastic,
00:40:28
◼
►
I totally understand.
00:40:29
◼
►
It's good for Apple, it's most of the time
00:40:32
◼
►
good for consumers, and it's good
00:40:33
◼
►
for third-party developers, right?
00:40:35
◼
►
And Apple likes to get on stage and say,
00:40:36
◼
►
"Look, 60% of our users are on the newest version
00:40:39
◼
►
"of iOS or Mac OS, and Android, LOL, Windows, LOL."
00:40:43
◼
►
But it's important for more
00:40:47
◼
►
than just those marketing reasons.
00:40:49
◼
►
I get that, like I totally get it.
00:40:51
◼
►
I actually agree with most of that,
00:40:53
◼
►
that I think it is best for consumers most of the time.
00:40:57
◼
►
It's good for Apple, it's good for third party developers
00:40:59
◼
►
to know where their targets are.
00:41:01
◼
►
But at the same time, I feel like that's a big deal
00:41:06
◼
►
on the Mac and with High Sierra in particular,
00:41:11
◼
►
it seems like a minor upgrade, but High Sierra
00:41:15
◼
►
is sort of the end of the line for older versions
00:41:18
◼
►
of Microsoft Office, older versions of Adobe Creative Suite
00:41:22
◼
►
that used to run in Sierra no longer run on High Sierra.
00:41:25
◼
►
I've actually dealt with some people
00:41:27
◼
►
who haven't sold High Sierra and now their stuff's broken
00:41:30
◼
►
as they didn't, it's on them,
00:41:31
◼
►
like they should have read and checked, but you know.
00:41:34
◼
►
When you see a push notification from your Mac,
00:41:37
◼
►
you tend to trust it.
00:41:38
◼
►
And I just don't know if an OS update is the right,
00:41:44
◼
►
if doing it this way is the right way to do it or not.
00:41:51
◼
►
It feels a little heavy-handed.
00:41:53
◼
►
I really don't like that the OS is downloaded
00:41:55
◼
►
in the background.
00:41:57
◼
►
- That's a lot of data.
00:41:59
◼
►
Some people have caps on their data,
00:42:00
◼
►
some people have, now it does check
00:42:02
◼
►
for available disk space.
00:42:04
◼
►
It's not gonna fill your hard drive up
00:42:05
◼
►
if you've got eight gigs free,
00:42:06
◼
►
it's not gonna download it or anything.
00:42:08
◼
►
But I would rather when the user hits install,
00:42:13
◼
►
then that trigger the download.
00:42:15
◼
►
And that's a worse user experience,
00:42:16
◼
►
so Apple doesn't do that.
00:42:18
◼
►
So I'm real conflicted about this,
00:42:21
◼
►
and I was very curious, I was talking to somebody
00:42:22
◼
►
on Twitter today, he read this article I wrote
00:42:25
◼
►
and said, "Hey, I'm on an iPhone and I'm still on iOS 10,
00:42:28
◼
►
"some app that they want won't run on 11."
00:42:33
◼
►
And so they're staying on 10 for now,
00:42:35
◼
►
giving the developer the opportunity to update the app.
00:42:38
◼
►
I don't think they ever will, but that's beside the point.
00:42:42
◼
►
And they're getting bugged daily now to upgrade to iOS 11.
00:42:45
◼
►
And I just wonder how you think about this.
00:42:47
◼
►
Like on the Mac, it's a really big deal to upgrade your OS.
00:42:50
◼
►
Do you feel like on an iPad or iPhone it's safer somehow,
00:42:55
◼
►
or like people are more willing to do it than on the Mac?
00:42:58
◼
►
What do you think?
00:43:00
◼
►
- I think actually lately people are less willing
00:43:03
◼
►
to do it on iOS as well.
00:43:06
◼
►
And if you take a look at the install base stats for iOS 11,
00:43:11
◼
►
it's been slower than iOS 10.
00:43:14
◼
►
Because it feels like every year the first version
00:43:17
◼
►
that Apple launches to the public,
00:43:19
◼
►
it has severe battery life issues
00:43:23
◼
►
that Apple just couldn't find during the beta stage
00:43:26
◼
►
or that somehow got worse at the GM seed.
00:43:30
◼
►
And I know a lot of people that, including my mom,
00:43:35
◼
►
that wait for major iOS updates until the next version.
00:43:40
◼
►
This usually happens that these people, they text me
00:43:44
◼
►
and they ask me every few weeks, is it safe to update now?
00:43:47
◼
►
And usually when Apple releases the new emoji,
00:43:50
◼
►
actually, you know, I don't think it's a coincidence
00:43:53
◼
►
that new emoji are not coming out a month
00:43:55
◼
►
to a month and a half after the main version of a new iOS.
00:43:59
◼
►
It's almost a way for Apple to time
00:44:02
◼
►
the fixing of many of these problems
00:44:06
◼
►
with the sort of like the stick and the carrot,
00:44:09
◼
►
but the emoji version that, you know,
00:44:12
◼
►
we fixed some bugs and here we apologize, have some emoji.
00:44:18
◼
►
- I don't think that's a coincidence.
00:44:19
◼
►
And usually my friends, when they see the new emoji,
00:44:22
◼
►
then they just go, okay, now I need to update.
00:44:25
◼
►
- Fine, fine, I'll give in, I wanna send the dinosaur.
00:44:27
◼
►
- People are surprisingly skilled
00:44:31
◼
►
at ignoring the badge on settings.
00:44:34
◼
►
- On the Mac, I also feel like there's maybe
00:44:40
◼
►
less of an expectation of the OS is downloading stuff
00:44:44
◼
►
the background, like multiple gigs of software update. Like it's unusual, maybe because we've
00:44:50
◼
►
been conditioned by, especially since the, what was that, iOS 4 that they introduced
00:44:56
◼
►
the, you know, software update. I think you were, back in the day, you had to do it via
00:45:03
◼
►
>> You did. Yeah, and then they added it over the air.
00:45:05
◼
►
>> They added it over the air.
00:45:06
◼
►
>> That feels like a lifetime ago. I can't even remember.
00:45:09
◼
►
We're talking Scott Forsall on stage introducing PC Free as a feature of iOS 4, iOS 5.
00:45:19
◼
►
So, yeah, over the years we've been conditioned, we've been sort of eased into the idea of
00:45:26
◼
►
my iPhone overnight is doing stuff, but my Mac is not, you know, it's usually not on
00:45:32
◼
►
my nightstand, it's not constantly plugged in, there's less of this idea of my MacBook
00:45:38
◼
►
is downloading multiple gigs worth of data in the background.
00:45:41
◼
►
So it is strange, it is strange that they're doing this now.
00:45:45
◼
►
- I had heard some whispers about Apple
00:45:48
◼
►
being more aggressive with software updates,
00:45:51
◼
►
getting people to upgrade.
00:45:53
◼
►
I kinda was thinking, okay, if I'm on 10.13
00:45:56
◼
►
and 10.13.1 comes out on the Mac,
00:45:58
◼
►
then I'll get moved to it automatically
00:46:00
◼
►
after six weeks or something.
00:46:01
◼
►
But I don't know if that's true,
00:46:02
◼
►
that was sort of my assumption in hearing that whisper,
00:46:05
◼
►
but there's something to this that just doesn't sit right
00:46:09
◼
►
with me and I wish to back up a little bit.
00:46:14
◼
►
I wish that on both the Mac and iOS,
00:46:18
◼
►
Apple would take the opportunity for a big software update,
00:46:21
◼
►
even if it cost them some update time, right?
00:46:24
◼
►
Even if it said, even if people saw this and waited
00:46:28
◼
►
until they had their stuff sorted out,
00:46:29
◼
►
but hey, it's a big OS update.
00:46:33
◼
►
"Hey, do you know about iCloud backup?"
00:46:35
◼
►
Like, "Hey, go check the setting,
00:46:36
◼
►
"make sure you're backed up."
00:46:37
◼
►
Or on the Mac, "Hey, do you know about Time Machine?"
00:46:40
◼
►
Like, you know, it's easy to set up.
00:46:41
◼
►
Like, just because if things go wrong,
00:46:45
◼
►
this is when they will go wrong, right?
00:46:47
◼
►
If you have a big OS update,
00:46:50
◼
►
it's more complicated than a smaller patch.
00:46:53
◼
►
And I just wish Apple would educate their customers
00:46:57
◼
►
a little bit more about this.
00:46:59
◼
►
I don't think they will.
00:47:00
◼
►
It's been this way for a thousand years,
00:47:02
◼
►
but it's something that it just,
00:47:05
◼
►
I don't know, it just felt weird when I saw this pop up,
00:47:08
◼
►
and I think the iOS badge is,
00:47:13
◼
►
I think that the way they handle an iOS
00:47:16
◼
►
in the Mac is very similar, so.
00:47:19
◼
►
Anyways, I'm gonna tell you about our second sponsor,
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This could've saved the HomePod team,
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Are you finishing the HomePod, or are you playing games?
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Manual time tracking interrupts your workflow,
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and it's easy to lose track of where you are.
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Timing is different because it automatically
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It even helps you be more productive
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by analyzing when you're wasting the most time.
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And to save you time, it comes with plenty
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So if it sees that I'm in Logic, I can tell it,
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hey, if I'm in Logic, I am working on a podcast.
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I'm not doing business administration, I'm not blogging.
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It can be smart about the apps I use
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and the task I want to attach to them.
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It can even ask you what you did
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when you returned to your Mac,
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Timing has this great thing I really like,
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that in the reports tab, it gives you a productivity score
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based on what it's tracking, to give you a sense
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of how you're performing at any given time
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compared to your usual habits.
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I'd like to thank Timing for the support of this show
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and Relay FM.
00:49:20
◼
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So, tell me about the HomePod.
00:49:23
◼
►
Where is it?
00:49:25
◼
►
It's not coming this year anymore and I...
00:49:31
◼
►
Yeah, he called this like last week.
00:49:33
◼
►
The home party is supposed to be shipping like next month.
00:49:40
◼
►
It's not, I don't think it's gonna.
00:49:42
◼
►
Oh, you don't think it's gonna?
00:49:44
◼
►
No, I think 2018.
00:49:46
◼
►
There's no way they miss Christmas, he said.
00:49:49
◼
►
No, but it's too late for Christmas.
00:49:50
◼
►
For future follow-up.
00:49:51
◼
►
December's too late for Christmas.
00:49:53
◼
►
Like if you want to do the holiday season, December is not the time to release a product.
00:49:57
◼
►
I mean, it's not November, but it's a hell of a lot there in January.
00:50:01
◼
►
I think they'll make it.
00:50:04
◼
►
December 29th.
00:50:07
◼
►
They'll make it.
00:50:09
◼
►
This is too bad.
00:50:10
◼
►
You know, I'm actually upset.
00:50:14
◼
►
Not because the home party is not coming, but because the guy has another ex down the
00:50:20
◼
►
column of things Myke was right about.
00:50:22
◼
►
right about there's now another check mark that says he was right so no one
00:50:29
◼
►
tell him don't tell my company while he's uh is in the sky the do not tell him
00:50:35
◼
►
um so yeah I was on Twitter did a few days ago and he or John Pachowski how
00:50:44
◼
►
you say this? Well, you're the guy to pronounce names.
00:50:49
◼
►
I'm terrible at this.
00:50:50
◼
►
So anyway, a statement from Apple that was then sent to other sites that they cannot
00:50:58
◼
►
wait for customers to get their hands, to get their ears, I don't know, on, around the
00:51:05
◼
►
HomePod, but it's not coming this year. It's coming early 2018. We don't know why. So there's
00:51:12
◼
►
there's been a lot of speculation here about what's going on. Is it Siri? Is it not Siri?
00:51:18
◼
►
Is it about AirPlay? Is it about the hardware? There's people that tend to believe it's the
00:51:23
◼
►
software. Other people I've talked to, not people that work at Apple, but people that
00:51:29
◼
►
wouldn't know, that tell me it is not Siri, it is not the Siri integration stuff, and
00:51:38
◼
►
it's not the hardware. So a bunch of people are speculating that it could be about Airplay.
00:51:44
◼
►
And I tend to believe the theory, because we, Airplay 2 was advertised as one of the
00:51:50
◼
►
features coming with iOS 11. I was told by Apple that by the release of iOS 11, we were
00:51:57
◼
►
also going to see Airplay 2 speakers by third party companies. Now, I'm not sure I've seen
00:52:03
◼
►
any so far and it's almost December, it's late November, we haven't seen any AirPlay 2 hardware,
00:52:10
◼
►
there's no AirPlay 2 feature on iOS 11, there were some signs of AirPlay 2 integration in the beta
00:52:19
◼
►
of iOS 11.2 which was then removed by the following beta and now we have this HomePod delay.
00:52:26
◼
►
So I would say that speculating that AirPlay 2 could be the reason why the home part has
00:52:34
◼
►
been delayed would be a pretty good guess.
00:52:39
◼
►
Obviously Apple wants to get this right with the multi-room playback stuff.
00:52:44
◼
►
And there's a lot of things going on with AirPlay 2.
00:52:46
◼
►
It requires, first of all, developers to adopt a specific API, a specific audio controller
00:52:52
◼
►
that, for example, if you want to use AirPlay 2, you gotta show the same UI
00:52:56
◼
►
that Apple uses. There's considerations when it comes to playback and
00:53:01
◼
►
buffering because
00:53:02
◼
►
to enable the multi-room support, you know, you can have
00:53:06
◼
►
podcasts playing in the living room and also in the kitchen and also in the
00:53:11
◼
►
I don't know why you want to have so much podcast going on but it's possible
00:53:14
◼
►
with AirPlay 2.
00:53:15
◼
►
And then that means you gotta offer
00:53:18
◼
►
buffering of audio of multiple minutes
00:53:21
◼
►
instead of 10 seconds.
00:53:23
◼
►
So there's that kind of consideration.
00:53:25
◼
►
And there's also the fact that developers
00:53:27
◼
►
need to differentiate between what is system audio,
00:53:31
◼
►
what is long form audio.
00:53:33
◼
►
There's this idea, and I still haven't,
00:53:35
◼
►
I think we talked about this before,
00:53:37
◼
►
of am I a podcast, am I an audiobook,
00:53:39
◼
►
or am I a music player?
00:53:41
◼
►
And if you're falling to that type of apps,
00:53:44
◼
►
you need to say so to AirPlay 2, to the API.
00:53:48
◼
►
So there's a lot of things going on.
00:53:49
◼
►
And this is Apple's big debut, I would say big comeback
00:53:54
◼
►
into the speaker game.
00:53:57
◼
►
So being able to get it right,
00:53:59
◼
►
especially with the competition hitting up,
00:54:01
◼
►
Amazon, Google and Sonos,
00:54:02
◼
►
and figuring out the API with developers
00:54:08
◼
►
and with third party manufacturers
00:54:10
◼
►
and the integration with HomeKit and Siri,
00:54:14
◼
►
I buy the theory, honestly.
00:54:18
◼
►
- Yeah, I agree with you.
00:54:21
◼
►
When this news first broke, it's always interesting
00:54:23
◼
►
to try to think about what it may be.
00:54:26
◼
►
And I think AirPlay 2 is definitely at the heart of it.
00:54:29
◼
►
There was a story today on Bloomberg by Germann
00:54:34
◼
►
talking about the background of the HomePod
00:54:38
◼
►
and the work that has gone into it this far.
00:54:41
◼
►
I don't know if there's anything in here
00:54:43
◼
►
particularly surprising.
00:54:45
◼
►
He does talk about the project was canceled and revived several times apparently, and
00:54:51
◼
►
that there was all sorts of weird form factors they've experimented with, which shouldn't
00:54:54
◼
►
be surprising, right?
00:54:55
◼
►
New hardware, something new they're going to always have ideas that don't see the
00:55:02
◼
►
light attack.
00:55:03
◼
►
I thought that part was funny when he was listing all the shapes and sizes that the
00:55:11
◼
►
the HomePod could have been, because I sort of pictured,
00:55:14
◼
►
oh, and it could have been a rectangle,
00:55:16
◼
►
and it could have been a cylinder,
00:55:18
◼
►
and it could have been three foot tall,
00:55:19
◼
►
or it could have been Johnny Ive
00:55:22
◼
►
standing outside your window with a boombox.
00:55:24
◼
►
- Yeah, one was like, one was three feet tall at some point,
00:55:28
◼
►
which seems bananas.
00:55:30
◼
►
You know, there's been some hand-wringing,
00:55:35
◼
►
like does this mean that Apple has missed
00:55:38
◼
►
the holiday buying season?
00:55:40
◼
►
I think the truth is if they were gonna ship in December,
00:55:44
◼
►
then they already missed it.
00:55:45
◼
►
Like we are in the holiday buying season now,
00:55:48
◼
►
and they're not here.
00:55:51
◼
►
They weren't gonna be here.
00:55:52
◼
►
You know, they announced it in June
00:55:53
◼
►
and said then that it would be December.
00:55:56
◼
►
And so they have, I don't know how much they've really lost
00:56:00
◼
►
in the holiday season,
00:56:01
◼
►
'cause I'm not sure what they really had to begin with.
00:56:04
◼
►
But it is a big buying season.
00:56:08
◼
►
Sonos has new stuff we talked about earlier.
00:56:12
◼
►
There are new echoes, there's new Google Home stuff.
00:56:15
◼
►
All of these other speakers are out and have been refreshed
00:56:20
◼
►
and Apple's gonna show up in whenever it is January
00:56:23
◼
►
or February or March, whenever it is,
00:56:25
◼
►
with their product that may not do as much
00:56:30
◼
►
will be more expensive and will be now considered late.
00:56:33
◼
►
So it's not a huge start to the HomePod.
00:56:38
◼
►
And I gotta say, I'm not super sad about this.
00:56:44
◼
►
I said on the show last week,
00:56:46
◼
►
I'm really only interested in it as a topic
00:56:50
◼
►
because Apple makes it,
00:56:51
◼
►
and I'm not really looking to replace my Echo's in the house
00:56:56
◼
►
and I'm not looking to add them, I don't think,
00:56:59
◼
►
just so I could have Apple Music by voice.
00:57:02
◼
►
And I just haven't seen a lot of people upset
00:57:05
◼
►
that they can't buy one next month.
00:57:06
◼
►
I just wonder if that is something worth paying attention to.
00:57:13
◼
►
- Well, yeah.
00:57:15
◼
►
I feel like the limited integration,
00:57:19
◼
►
like a lot of people were expecting Apple
00:57:21
◼
►
to make its own Echo and to launch this big platform
00:57:25
◼
►
with all kinds of integrations,
00:57:27
◼
►
and now you can do a lot of things
00:57:28
◼
►
that you can do on the iPhone.
00:57:29
◼
►
You can do them all just with the HomePod.
00:57:32
◼
►
But the fact that there was not basically,
00:57:36
◼
►
not a huge focus on third-party skills at WWDC.
00:57:44
◼
►
And then when they detailed the way that circuit works,
00:57:47
◼
►
that the home part is basically an extension of the iPhone,
00:57:50
◼
►
that also sort of, whatever excitement was left,
00:57:55
◼
►
was kind of, you know, was kind of dampled by that.
00:57:57
◼
►
And you know, it's like, really?
00:57:59
◼
►
and like another watch kit situation.
00:58:02
◼
►
So the enthusiasts are, you know,
00:58:05
◼
►
there's two types of enthusiasts here.
00:58:09
◼
►
There's the Apple enthusiast, you know,
00:58:11
◼
►
the person who's really into the Apple ecosystem,
00:58:13
◼
►
they're gonna get the HomePod anyways.
00:58:15
◼
►
So, you know, if Apple is taking more time,
00:58:19
◼
►
then, you know, it means they're making it better,
00:58:21
◼
►
just like with the AirPods.
00:58:22
◼
►
So the AirPods were pretty great in the end,
00:58:25
◼
►
so the HomePod will also be pretty great.
00:58:28
◼
►
But there's also the audio enthusiasts, you know, the folks who like to complain to Mark
00:58:33
◼
►
Harment on Twitter.
00:58:35
◼
►
Those people, will they get the HomePod or are they getting the Sonos for this holiday
00:58:42
◼
►
Are those people ever happy?
00:58:44
◼
►
These are questions that I wonder when I think about audio enthusiasts.
00:58:49
◼
►
I don't know.
00:58:50
◼
►
What's your take, Steven?
00:58:54
◼
►
Does it make sense to you that there's this separation between, it's a high-end speaker,
00:58:59
◼
►
so it appeals to folks who are really into high-end audio, but there's also the, it appeals
00:59:05
◼
►
to Apple users.
00:59:07
◼
►
So how do you separate those two as a product?
00:59:11
◼
►
I think it's a really interesting question, and I think price is a big factor there too,
00:59:15
◼
►
You can go buy an Echo Dot for like $8, or not, you know, $50 or something, and the HomePod
00:59:23
◼
►
is going to be for people who have the money to spend,
00:59:27
◼
►
who are in the Apple ecosystem,
00:59:29
◼
►
who may actively not want Amazon or Google
00:59:33
◼
►
in their homes in this way,
00:59:36
◼
►
and use Apple Music.
00:59:37
◼
►
Like, it is a smaller, it's a more narrow
00:59:40
◼
►
number of consumers than something that is broader,
00:59:45
◼
►
like Alexa, like the Echo or Google Home,
00:59:49
◼
►
but at the same time, like, it is,
00:59:52
◼
►
none of this is a big market, right?
00:59:54
◼
►
Like, we're talking about a very limited number of people
00:59:57
◼
►
who even know these things exist or care about them.
01:00:00
◼
►
And that could change with Apple.
01:00:02
◼
►
If Apple's making money, all of a sudden,
01:00:04
◼
►
people may pay attention,
01:00:05
◼
►
as opposed to just the weird thing Amazon did.
01:00:08
◼
►
So yeah, I don't know how they answer that.
01:00:09
◼
►
I don't know how Apple approaches this market
01:00:13
◼
►
in their way and it resonate with people.
01:00:18
◼
►
I just, I don't know.
01:00:19
◼
►
Anyways, I guess we'll see when it comes out,
01:00:21
◼
►
it does. Right. I assume they're going to lump that in with like the Apple watch and
01:00:26
◼
►
other stuff like the, the, the part of the quarterly results that they don't really tell
01:00:29
◼
►
you how many they sold. But I guess, I guess we'll see what happens. I think I'm gonna,
01:00:35
◼
►
if I can, I'm going to get one either via Myke or via John. If they can get me one from
01:00:41
◼
►
the UK, from the U S I hope that it's not a region locked. I hope it's like the Amazon
01:00:49
◼
►
Echo that, you know, the Amazon Echo still thinks I live in Seattle, and, you know, because
01:00:54
◼
►
I don't know, there's some dumb limitation for region locking. It gives me the traffic
01:01:00
◼
►
for Seattle, which I know a lot about Seattle traffic now. And also Seattle weather, because
01:01:06
◼
►
my zip code is from Seattle for some reason. But yeah, I hope that I can just buy one and
01:01:12
◼
►
and maybe I will not be able to ask
01:01:15
◼
►
what's the traffic in Rome.
01:01:17
◼
►
I mean, it doesn't answer that question anyway, Siri,
01:01:20
◼
►
so that should be no problem.
01:01:22
◼
►
I will just get a wall plug adapter and that's it.
01:01:26
◼
►
So we'll see, we'll see.
01:01:27
◼
►
- There you go.
01:01:28
◼
►
The other product announced at WBC
01:01:31
◼
►
and promised for the end of this year was the iMac Pro,
01:01:35
◼
►
and it has not been announced.
01:01:37
◼
►
There's not a date yet, but it's in the news.
01:01:42
◼
►
Was it supposed to come out this year? Yeah, I said December. Oh, okay. So this has not been delayed
01:01:50
◼
►
officially? No, not yet. No, there's been no news about the date. Not yet. Not yet. I don't think
01:01:55
◼
►
it will. I think they'll make it. I think it'll be December 30th like the Mac Pro was in 2013,
01:02:00
◼
►
but I think they'll make it. But our friend Stephen Trout Smith and others have been
01:02:06
◼
►
digging around and early there was a post
01:02:11
◼
►
that there was going to be an ARM chip in the iMac Pro
01:02:15
◼
►
and there was a lot of speculation that it would run Touch ID
01:02:19
◼
►
but then I realized there's no Touch ID sensor
01:02:23
◼
►
in the keyboard for this thing.
01:02:27
◼
►
And so a lot of people, including myself,
01:02:29
◼
►
said, "Oh, it must be Face ID."
01:02:32
◼
►
Turns out, not Face ID either.
01:02:33
◼
►
So there's going to be, according to all this stuff,
01:02:36
◼
►
an A10 CPU in the iMac Pro,
01:02:41
◼
►
and it's gonna do a couple things.
01:02:44
◼
►
So it's gonna potentially power a Hoy telephone
01:02:47
◼
►
so you can talk to Siri and it's always listening.
01:02:51
◼
►
I have questions why that can be done
01:02:52
◼
►
when you have a Xeon under the hood,
01:02:53
◼
►
but apparently it's built to run on the A series of chips.
01:02:57
◼
►
You got an A10 so you can do that.
01:02:59
◼
►
It is potentially going to take care
01:03:05
◼
►
of some security stuff.
01:03:06
◼
►
So there is a whole OS in here called Bridge OS.
01:03:10
◼
►
It's also in the touch bar, MacBook Pros.
01:03:13
◼
►
And Bridge OS can do a bunch of stuff.
01:03:15
◼
►
One thing it can do is boot protection,
01:03:17
◼
►
so it can assure that Mac OS hasn't been tinkered with.
01:03:20
◼
►
And then basically you start up the A10 chip
01:03:23
◼
►
and then it starts up Mac OS, which is crazy.
01:03:26
◼
►
And it basically becomes a little co-processor
01:03:35
◼
►
in the iMac Pro.
01:03:36
◼
►
This all seems bananas, right?
01:03:37
◼
►
Like, you got a whole A10 in there,
01:03:39
◼
►
just for a whole telephone that seems like overkill.
01:03:44
◼
►
I saw some tweets about this,
01:03:46
◼
►
that maybe the A10 could gate access
01:03:51
◼
►
to more features than expected.
01:03:55
◼
►
Like maybe, I don't know, maybe the iSight camera,
01:03:57
◼
►
maybe the, maybe, you know, I don't know,
01:04:00
◼
►
Apple Pay could be an idea,
01:04:02
◼
►
or biometric security for sure.
01:04:06
◼
►
And if you follow that thinking that maybe the ATN
01:04:10
◼
►
is not just for Siri, but is actually using
01:04:14
◼
►
the iOS security model and really the OS
01:04:19
◼
►
for more than just the assistant,
01:04:25
◼
►
then which one is really the coprocessor?
01:04:31
◼
►
Is it the Intel chip that is just basically acting
01:04:34
◼
►
as a dumb pipe to run macOS, or is it the A10?
01:04:39
◼
►
So I guess it depends on, like,
01:04:41
◼
►
is if the A10 is managing the booting sequence,
01:04:46
◼
►
is taking care of security, is taking care of Apple Pay,
01:04:49
◼
►
is taking care of Siri, and then it's also saying,
01:04:51
◼
►
"Hey, by the way, Intel chip, come over here
01:04:52
◼
►
"and run macOS for me."
01:04:54
◼
►
Which one is the co-pilot here?
01:04:56
◼
►
- Yeah, yeah. (laughs)
01:04:58
◼
►
- Interesting.
01:05:01
◼
►
- Yeah, it is, and on the touch bar at MacBook Pros,
01:05:05
◼
►
the iSight camera is already protected by this,
01:05:08
◼
►
and so, Mac OS could be completely owned by,
01:05:12
◼
►
let's just say hypothetically, Russian Twitter bots.
01:05:15
◼
►
It still has to go through Bridge OS
01:05:20
◼
►
and this custom chip to turn on the camera to control it.
01:05:25
◼
►
So, there's already stuff in here.
01:05:28
◼
►
I am more than fine with this if it means
01:05:31
◼
►
that the Mac is more secure.
01:05:32
◼
►
I think there will be some users who are doing
01:05:34
◼
►
like weird kernel extension stuff.
01:05:37
◼
►
You know, some of that may get more difficult.
01:05:40
◼
►
It probably means eventually the death of hack-and-toshing,
01:05:43
◼
►
right, unless you just like, just crack open an iPhone 7
01:05:47
◼
►
and put the guts in.
01:05:49
◼
►
Don't do that.
01:05:49
◼
►
But it does mean no Face ID.
01:05:52
◼
►
So Face ID on the iPhone 10 requires the A11 chip,
01:05:57
◼
►
And that chipset in the iPhone X, as we all know,
01:06:01
◼
►
can only store and learn and support one face.
01:06:04
◼
►
So if my wife wants to unlock my phone,
01:06:08
◼
►
she has to use the PIN code.
01:06:10
◼
►
And it's annoying on the phone.
01:06:14
◼
►
- Or your face.
01:06:15
◼
►
- Or just take my face over to the phone.
01:06:19
◼
►
Barring that.
01:06:21
◼
►
That's annoying on the phone, but I think on a Mac,
01:06:26
◼
►
I think it's more important to have multi-user support.
01:06:30
◼
►
And they already have that with Touch ID.
01:06:31
◼
►
You have multi-user support.
01:06:33
◼
►
If you're on the login screen,
01:06:35
◼
►
you can just put your thumb down
01:06:37
◼
►
and it logs in to the correct user.
01:06:39
◼
►
So maybe they're waiting until the A12 or something
01:06:42
◼
►
that can support potentially more faces
01:06:45
◼
►
to move this to the Mac.
01:06:47
◼
►
I think it's also interesting that there's no touch bar
01:06:51
◼
►
in this keyboard, we've talked about this a lot.
01:06:54
◼
►
Until further notice, I just think the touch bar
01:06:56
◼
►
like a dead end.
01:06:57
◼
►
So it's a very interesting product for a bunch of reasons.
01:07:03
◼
►
It's super expensive, it's very powerful,
01:07:06
◼
►
it may usher in this new era of like Mac hardware
01:07:09
◼
►
like infused with smart stuff from iOS and iPhones.
01:07:13
◼
►
So I'm still very excited about this
01:07:16
◼
►
and I'm really curious to see how Apple explains all of this
01:07:19
◼
►
once this machine rolls out,
01:07:21
◼
►
which you know, it's gotta be in the next
01:07:23
◼
►
four or five weeks.
01:07:24
◼
►
native iOS simulator running on the A10 inside the iMac Pro.
01:07:28
◼
►
That'd be nice.
01:07:32
◼
►
It's kind of like, who was it that,
01:07:35
◼
►
was it Blackberry with the playbook
01:07:37
◼
►
that they figured out a way to have Android apps
01:07:40
◼
►
running on the-- - Yeah, they had like
01:07:41
◼
►
the whole Android virtual machine in there.
01:07:45
◼
►
That'd be something.
01:07:47
◼
►
Yeah, I mean, they could do all sorts of stuff
01:07:48
◼
►
with the A10, right?
01:07:49
◼
►
Like you said, iOS simulator and Xcode,
01:07:52
◼
►
I can move more stuff to it in the future.
01:07:54
◼
►
I think that the possibilities there are endless.
01:07:59
◼
►
There was this weird thing from Mark Gurman years ago
01:08:02
◼
►
about all the power nap stuff.
01:08:07
◼
►
If your MacBook is asleep, you can still check mail
01:08:11
◼
►
and do iCloud stuff in the background.
01:08:13
◼
►
Maybe some of that stuff will be done on this A-series chip.
01:08:18
◼
►
And there's lots of engineering in all of this.
01:08:20
◼
►
But it sure seems like the iMac Pro is gonna be
01:08:23
◼
►
the first machine to bring in this new era
01:08:27
◼
►
of more complex hardware, doing more custom things.
01:08:31
◼
►
And Apple has all this in-house, so why not use it?
01:08:33
◼
►
It's smart for Apple to use this stuff.
01:08:35
◼
►
I'm just very curious to see how it's gonna
01:08:38
◼
►
play out in practice.
01:08:39
◼
►
- Yeah, and all those iPhone 7 chip leftovers
01:08:44
◼
►
are going into your fancy new iMac Pros.
01:08:47
◼
►
Nothing goes to waste with the iMac Pro.
01:08:50
◼
►
That's right. I mean, it's five grand. You got plenty of room to play with.
01:08:55
◼
►
Just put everything in there.
01:08:56
◼
►
It's a whole, yeah, it's like when iFixit does the take apart, they hit the glass off
01:09:00
◼
►
and it's just like the iPhone plugged in with a lightning cable to the logic board.
01:09:06
◼
►
It'll probably be better integrated than that, but you never know. Until further notice,
01:09:11
◼
►
that's what it is in my mind.
01:09:13
◼
►
All right, I have a confession to make, but I'm going to do so after our last sponsor
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◼
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This episode of Connected is brought to you by Simple Contacts. If you wear
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your iPhone to do this vision test.
01:10:41
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I did it actually, we were in Chicago
01:10:44
◼
►
for the release notes trip.
01:10:45
◼
►
I set my phone up on the nightstand
01:10:47
◼
►
and Federica's dog didn't knock it over, which is great.
01:10:50
◼
►
Did the vision test, it was super easy.
01:10:52
◼
►
It was one of those things of like,
01:10:53
◼
►
of course the iPhone can do this too, right?
01:10:56
◼
►
It's another new thing the iPhone can do.
01:10:57
◼
►
I had that feeling I had in the early apps for days,
01:11:00
◼
►
honestly, like, oh, look at this thing the iPhone can do.
01:11:04
◼
►
And it was very easy.
01:11:05
◼
►
I did it without having to make an appointment or anything.
01:11:08
◼
►
and I knew that I was being double checked by someone who knew what they were doing.
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So I had confidence that it was doing the right thing.
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01:11:37
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►
So this is something that Myke made you do, right? He convinced you to do this again.
01:11:44
◼
►
I mean, we can blame him because he's not here.
01:11:47
◼
►
Exactly. I saw the conversation and it was totally Myke.
01:11:52
◼
►
So we need to back up. We need to back up Federico to 2005.
01:11:57
◼
►
It's before we knew each other. We were young.
01:12:02
◼
►
Some of us not as young as others.
01:12:07
◼
►
- Well played.
01:12:09
◼
►
And 2005, I'm in college.
01:12:11
◼
►
I got a job, I got two jobs, I think, at this point.
01:12:15
◼
►
And I needed what the kids call a task management system,
01:12:20
◼
►
because I was losing track of homework assignments
01:12:24
◼
►
and things to do for work, et cetera.
01:12:26
◼
►
So I signed up for a service called Remember the Milk.
01:12:30
◼
►
- Oh my God.
01:12:31
◼
►
- It was around back then.
01:12:34
◼
►
Remember the Milk was a very 2005 mid-aughts web app, right?
01:12:39
◼
►
It ran on anything, still does.
01:12:44
◼
►
It had an exchange, like you could plug it into Exchange,
01:12:47
◼
►
all this cool stuff.
01:12:48
◼
►
It worked great for me for a long time.
01:12:50
◼
►
Eventually I grew it and went on to OmniFocus.
01:12:54
◼
►
But for the last, really the better part
01:12:56
◼
►
of the last two years I've been using Todoist,
01:12:58
◼
►
mostly because of seeing what you've been able to do with it
01:13:01
◼
►
with web automation and cross-platform stuff.
01:13:06
◼
►
But there's this one thing in Todoist that really,
01:13:12
◼
►
as the kids say, it grinds my gears.
01:13:15
◼
►
This one thing is something that Todoist fails at,
01:13:19
◼
►
is something that OmniFocus fails at,
01:13:21
◼
►
is something that Things, I believe, fails at.
01:13:25
◼
►
The only app that has done this for me
01:13:28
◼
►
is Remember the Milk and To Do,
01:13:30
◼
►
that did the number two DO, to do.
01:13:33
◼
►
To do does this as well, but to do's interface,
01:13:36
◼
►
it's like launching a rocket into space.
01:13:38
◼
►
There's way too many dials and buttons, so I gave up on it.
01:13:41
◼
►
And that is to keep a task sorted by due date.
01:13:46
◼
►
So if I have a task list named connected,
01:13:51
◼
►
and I add a new to do item to that list,
01:13:54
◼
►
I want the list to stay sorted by due date.
01:13:56
◼
►
And to do list and omni focus and everything else
01:13:59
◼
►
as New Task at the bottom.
01:14:00
◼
►
Now, you can manually sort those lists,
01:14:03
◼
►
although in Todoist you cannot do that on iOS.
01:14:05
◼
►
Every time they have a new test flight built,
01:14:07
◼
►
I email them and say, hey, add this button
01:14:09
◼
►
so I can sort manually on iOS, and they never do it.
01:14:12
◼
►
But remember what the MOOC does,
01:14:14
◼
►
and I have been revisiting my old friend
01:14:19
◼
►
the last couple weeks, and I gotta say,
01:14:23
◼
►
except for the icon, it's pretty good.
01:14:26
◼
►
Pretty good, Federico.
01:14:27
◼
►
Pretty good.
01:14:28
◼
►
- So the icon is still a cow.
01:14:32
◼
►
- The icon is the worst.
01:14:34
◼
►
- The milk is now turned into curds?
01:14:38
◼
►
- No, 'cause you remember it.
01:14:39
◼
►
If you forget it.
01:14:40
◼
►
- Oh, 'cause you forget it.
01:14:42
◼
►
- But you remembered it.
01:14:44
◼
►
- So all jokes aside,
01:14:49
◼
►
they really should change the icon, by the way.
01:14:51
◼
►
- I would pay them money.
01:14:53
◼
►
On top of the premium,
01:14:55
◼
►
which is a little bit more year than Todoist,
01:14:58
◼
►
to change the icon.
01:14:59
◼
►
They have a little milk carton guy
01:15:02
◼
►
who runs across the screen when it loads.
01:15:04
◼
►
Put him on the icon.
01:15:05
◼
►
- Put the guy on the icon.
01:15:07
◼
►
- Put anything on the icon.
01:15:09
◼
►
So I think we should do some comparison.
01:15:14
◼
►
- So both Todoist and Remember the Milk
01:15:16
◼
►
offer the following.
01:15:17
◼
►
They're cross platform, they work on iOS, Mac OS,
01:15:20
◼
►
the web, Android, Windows, whatever you're on,
01:15:25
◼
►
there. They're both free with a premium feature, you know, premium service that
01:15:30
◼
►
adds more features. They both offer natural language processing. Remember
01:15:34
◼
►
the look is actually the first as far as I know. And so you can type in, you know,
01:15:38
◼
►
"Call Federico today 2 p.m." and it makes a task for 2 p.m. today to call Federico.
01:15:45
◼
►
You can tell it what list to go on, you can do repeating stuff, all natural
01:15:49
◼
►
language. It's a little bit different than the way Todoist does it, but as soon as
01:15:52
◼
►
you learn it. It's just as fast as todoist. They both have sharing and task
01:15:57
◼
►
delegation. I don't use this but if I did I could send tasks to other people and
01:16:01
◼
►
they could send tasks to me. They both offer Siri kit support on iOS so you can
01:16:05
◼
►
you can just tell your phone to add something. And the nice thing is RTM,
01:16:09
◼
►
which is what they use, is way easy to pronounce than todoist and Siri can
01:16:13
◼
►
actually hear it and listen to it and like understand and I struggled
01:16:17
◼
►
endlessly to get Siri to add things to todoist and not just like freak out.
01:16:21
◼
►
They both offer Apple watch apps that are pretty good. They both offer iOS widgets, although it does lack a Mac widget
01:16:27
◼
►
They offer smart lists and I would argue that remember the milk smart is actually more powerful than todoists
01:16:32
◼
►
They both offer API access and what I didn't know until recently is that you can use web automation
01:16:39
◼
►
So if this and that
01:16:42
◼
►
Zapier or just straight-up email to automate remember the milk
01:16:45
◼
►
So all of my automations from Zapier that used to go into doest to work just fine
01:16:50
◼
►
with Remember the Milk.
01:16:51
◼
►
So it is basically, I would say it's on par
01:16:54
◼
►
with something like Todoist as far as the features
01:16:58
◼
►
Todoist has a good icon, well Todoist has an okay icon.
01:17:03
◼
►
Remember the Milk's is really bad,
01:17:04
◼
►
but they're very similar.
01:17:05
◼
►
And I was honestly surprised that a product
01:17:08
◼
►
that's been around for as long as Remember the Milk
01:17:10
◼
►
has been, that they have been able to stay up to date.
01:17:15
◼
►
They had a big redesign a couple years ago
01:17:18
◼
►
and they've been iterating on it,
01:17:20
◼
►
and I think they are competitive.
01:17:23
◼
►
Now, I think, you just look at their Twitter followers
01:17:25
◼
►
and you know that it's a much smaller platform than Todoist,
01:17:28
◼
►
but it has offered everything that I was using
01:17:31
◼
►
in Todoist and a little bit more, so.
01:17:33
◼
►
- Why do you think it hasn't been able to reach
01:17:38
◼
►
the number of people that Todoist is now,
01:17:42
◼
►
of course, reaching?
01:17:44
◼
►
Because it seems to me like they were doing
01:17:47
◼
►
a lot of the things that Todoist is well known now,
01:17:50
◼
►
way before Todoist.
01:17:52
◼
►
So what went wrong here?
01:17:54
◼
►
Is it really the name or is it the icon?
01:17:56
◼
►
Because I'm honestly not sure.
01:17:58
◼
►
- I think the branding hasn't helped them.
01:18:01
◼
►
I think if it looked more modern,
01:18:04
◼
►
and like the UI on iOS is actually pretty decent.
01:18:08
◼
►
The web and Mac app, like it's a little weird in places,
01:18:12
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but Todoist is like a garbage Mac app.
01:18:13
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So like none of them are awesome except for OmniFocus.
01:18:17
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So I think the branding is one of them.
01:18:20
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I think too, like, I think it's true of any product.
01:18:23
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Like people may remember it from like 2005 or whenever
01:18:27
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because it was the only game in town
01:18:28
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and they may not realize how much it's evolved.
01:18:31
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And I think it's easy when you leave a product behind
01:18:35
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or an app behind, you remember it the way that it was
01:18:38
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when you left and you don't keep up with it anymore, right?
01:18:41
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So you may not realize that this app was kind of bad
01:18:44
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when I left it four years ago or whenever,
01:18:47
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but actually it's really good.
01:18:48
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Or at least it's as good as something else
01:18:51
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because they've been updating it.
01:18:52
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Because we just remember things the way they were
01:18:54
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and then we lose track.
01:18:55
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So I think those are the two big things.
01:18:57
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And two, I think Todoist just has,
01:19:00
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they have a bigger marketing budget.
01:19:03
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They seem, they're a bigger company.
01:19:05
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RTM is, the company is still really small.
01:19:09
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only like a dozen people or something, I think.
01:19:11
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So I think all that kind of goes into it.
01:19:13
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There are some things that it's missing versus Todoist,
01:19:15
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so it does not have a nested list,
01:19:17
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which I find really annoying,
01:19:19
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and I've actually been talking with them about this
01:19:21
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and explaining, like building my case.
01:19:24
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So Todoist, I could have a project called Podcasts,
01:19:27
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and then I could have subprojects or sublists
01:19:29
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like connected, liftoff, ungenius, query, download.
01:19:33
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You can't do that in RTM.
01:19:36
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There's no depth to the list,
01:19:38
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So they're all just like one level deep,
01:19:42
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which I find a little frustrating
01:19:45
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'cause I've had to combine some things
01:19:46
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and have some less that I wouldn't have otherwise.
01:19:48
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But I've adjusted that a little bit.
01:19:50
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There's also no karma or like reward system in RTM.
01:19:56
◼
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So in Todoist, you have points, right?
01:19:59
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And the more things you check off
01:20:01
◼
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and you have daily and weekly goals,
01:20:03
◼
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and if you hit those goals, you can build a streak
01:20:05
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and you can get points.
01:20:06
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and like all that is 100% stupid, but I kinda miss it.
01:20:10
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►
Like I kinda miss that I had like a year and a half streak
01:20:13
◼
►
of untodos of hitting my goal every day.
01:20:16
◼
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And RTM just doesn't have any of that.
01:20:21
◼
►
I think one thing it does have in its favor,
01:20:26
◼
►
and I didn't have this in my notes,
01:20:28
◼
►
but I'm gonna try to explain it.
01:20:30
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So say that you have a task that's due every day, Federico.
01:20:33
◼
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So every day you have a task that says,
01:20:36
◼
►
I don't know, like replace iPhone 10, right?
01:20:39
◼
►
'Cause you break it every day.
01:20:40
◼
►
If you miss today's instance of that to-do item
01:20:47
◼
►
and you leave it unchecked, so you left it undone,
01:20:51
◼
►
and then tomorrow on Wednesday you complete it,
01:20:55
◼
►
what Todoist and what every app I've ever seen does
01:21:00
◼
►
is it skips Wednesday's instance of that
01:21:02
◼
►
and the next time it's due is Thursday.
01:21:05
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►
So this is something you have to do every day.
01:21:06
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►
If you have to do it seven times a week and you miss a day,
01:21:09
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►
you only get six to do items.
01:21:11
◼
►
Does that make sense?
01:21:12
◼
►
- Yeah, yeah.
01:21:13
◼
►
I know what you're talking about, yeah.
01:21:15
◼
►
- I find that annoying 'cause I have two tasks
01:21:17
◼
►
I do every day and they need to be done seven times a week.
01:21:21
◼
►
And occasionally I'll miss it
01:21:22
◼
►
because it'll be after midnight
01:21:23
◼
►
before I get it done or something.
01:21:24
◼
►
But I need to make sure I have it done every day.
01:21:27
◼
►
Remember the milk handles this properly
01:21:29
◼
►
and creates an instance for every day that I've missed.
01:21:31
◼
►
So if I missed it for two days in a row,
01:21:35
◼
►
and I do it the first time, it'll move it to one day behind,
01:21:38
◼
►
and then I'll do it and move it to today.
01:21:40
◼
►
It's a really small thing, but something that I run into,
01:21:42
◼
►
'cause like I said, I have two tasks
01:21:43
◼
►
that I have to do every day.
01:21:45
◼
►
So yeah, so I've kind of moved back to this,
01:21:51
◼
►
and there's some frustration
01:21:55
◼
►
with some of the organizational stuff,
01:21:57
◼
►
but it syncs in the background just as good,
01:21:59
◼
►
if not better, than Todoist.
01:22:00
◼
►
I have on my web automation,
01:22:01
◼
►
it sorts lists the way that I want,
01:22:03
◼
►
because I really like having lists sorted automatically
01:22:05
◼
►
by due date.
01:22:07
◼
►
I just, for some reason, that's really the way that I think.
01:22:09
◼
►
I want to look in my 512 pixels list
01:22:13
◼
►
and know what is due in the next week,
01:22:15
◼
►
or look at my Relay FM administrative task list
01:22:18
◼
►
and know what's due in the next week.
01:22:20
◼
►
And if it's not sorted by due date,
01:22:22
◼
►
I don't have a way to do that easily.
01:22:24
◼
►
And I have found that to be frustrating in Todoist
01:22:27
◼
►
for so long, and it's nice to have something
01:22:28
◼
►
that can keep them that way.
01:22:31
◼
►
If Todoist were to add that feature, right, if I could say always sort this by due date,
01:22:35
◼
►
I'd probably be back in Todoist really, I think really for the list, you know, I can
01:22:43
◼
►
have multiple lists under a project, but yeah, so you guys can make fun of the icon, but
01:22:49
◼
►
you know, I'm getting stuff done, that's the point of this, right?
01:22:53
◼
►
- Getting stuff done.
01:22:54
◼
►
you know, going beyond the icon and the name and sort of the aesthetic. That's not really
01:23:02
◼
►
the point here. They got a bunch of integrations that seem to be working really well. It's,
01:23:08
◼
►
you know, cross-platform stuff. When you have a lot of stuff going on, when you're using,
01:23:13
◼
►
you know, sub-lists and sub-tasks. I took, I remember the Milk for Spill just to see
01:23:22
◼
►
what it was like. I'm not a big fan of the iOS client. It seems to me like it's slightly
01:23:29
◼
►
behind Todoist, especially when it comes maybe a little to the native integrations. Like
01:23:35
◼
►
the extension is not as nice. I could find drag and drop support on iOS 11 for iPad.
01:23:43
◼
►
But the web app seems to be solid. It looks much, much better than I remembered. And they
01:23:52
◼
►
should change the name and the logo and everything about the branding but it's
01:23:56
◼
►
you know maybe you're destined to you were destined to you to use a cow
01:24:02
◼
►
Steven. I guess so. Hey I got start I got start dates again you don't have that
01:24:07
◼
►
to do-est. I don't use start dates really. There's a bigger topic here using
01:24:14
◼
►
things now but we can talk about it in the future. So you're using things okay
01:24:19
◼
►
- Okay, so next week, maybe next week we'll talk about
01:24:21
◼
►
you using things.
01:24:23
◼
►
- No, no, no, no, no.
01:24:25
◼
►
- You heard it here first, next week.
01:24:26
◼
►
- It's gonna make me do this.
01:24:27
◼
►
No, no, I'm not, I'm not.
01:24:29
◼
►
Don't come back to the show for that,
01:24:30
◼
►
it's not gonna happen.
01:24:34
◼
►
We talk about it soon?
01:24:36
◼
►
- Soon, okay.
01:24:38
◼
►
'Cause I think, I mean, sort of silliness aside,
01:24:40
◼
►
I think that sometimes, like people sort of get like a
01:24:44
◼
►
emotional about their to-do systems, right?
01:24:47
◼
►
Like I know I used OmniFocus for like five or six years
01:24:50
◼
►
and I was like, everything else stinks.
01:24:52
◼
►
I've come to realize, and part of this is in defense
01:24:54
◼
►
of my move because the branding stuff just isn't that good.
01:24:58
◼
►
Like I do think it's most important that whatever system
01:25:02
◼
►
you use serves you in getting stuff done.
01:25:06
◼
►
And if you take tasks down in a paper document,
01:25:11
◼
►
paper notebook, or you have a bunch of sticky notes
01:25:14
◼
►
or you use an app, it doesn't really matter
01:25:17
◼
►
as long as you get your work done.
01:25:18
◼
►
And I think that if you can find the app
01:25:20
◼
►
that works the way you do the best,
01:25:22
◼
►
then that's the one for you.
01:25:24
◼
►
And if someone else doesn't like it,
01:25:26
◼
►
then that's their problem.
01:25:28
◼
►
- Yeah, the thing about recommending task managers
01:25:31
◼
►
and recommending email clients is that
01:25:33
◼
►
one day highly depends on just what your life is like
01:25:37
◼
►
at the moment.
01:25:38
◼
►
There have been moments in my life
01:25:40
◼
►
when I wanted to add the super complex task manager.
01:25:42
◼
►
There are other moments when I really wanted collaboration.
01:25:45
◼
►
and there may be moments when I want something simpler
01:25:47
◼
►
that doesn't make me stress over my due tasks
01:25:51
◼
►
and stuff like that.
01:25:54
◼
►
And also the other problem is that a lot of people
01:25:57
◼
►
feel about task managers and recommendations
01:25:59
◼
►
about task managers or email clients
01:26:02
◼
►
like they will feel about relative.
01:26:05
◼
►
It's like, you stop recommending OmniFocus to me?
01:26:07
◼
►
It's like, I haven't killed your uncle.
01:26:10
◼
►
It's like, I'm using a different task manager, man.
01:26:15
◼
►
So there's writing about and talking about,
01:26:18
◼
►
especially task managers,
01:26:20
◼
►
at one point there's like diminishing returns.
01:26:25
◼
►
A lot of people, on one hand they wanna hear more,
01:26:30
◼
►
but on the other, every time you talk about something new,
01:26:35
◼
►
they're like, "Oh, so you're not using that anymore?"
01:26:38
◼
►
I think it's great that we can,
01:26:43
◼
►
I'm trying to approach this from a sort of high concept.
01:26:47
◼
►
It's great that we can try multiple task managers.
01:26:52
◼
►
I think CGP Grey made this point a long time ago on Cortex.
01:26:55
◼
►
I always wanna try new task managers
01:27:00
◼
►
because I never feel like there's the perfect one for me
01:27:03
◼
►
exists at the moment.
01:27:05
◼
►
And I think it's awesome that on the App Store
01:27:10
◼
►
and on the web these days, and on smart speakers,
01:27:14
◼
►
we have multiple choices.
01:27:16
◼
►
And so if, remember, the milk works well for you,
01:27:19
◼
►
or to-do list works well for Myke or for me,
01:27:22
◼
►
or things works well for me,
01:27:24
◼
►
I think it's great.
01:27:26
◼
►
And I think maybe there's a lot of people,
01:27:31
◼
►
of course, there's an investment,
01:27:33
◼
►
both time-wise and money-wise,
01:27:37
◼
►
into trying these task managers.
01:27:40
◼
►
But on the other hand, a task manager that works well for you can really restore a lot
01:27:50
◼
►
of sanity into your life.
01:27:53
◼
►
So I don't think there's anything wrong about experimenting, trying multiple things, switching.
01:27:59
◼
►
Because it's not like we are carrying – what do they call that?
01:28:04
◼
►
The football?
01:28:05
◼
►
The case that the president has?
01:28:06
◼
►
The nuclear football?
01:28:09
◼
►
It's not like we have those kinds of responsibilities.
01:28:13
◼
►
I mean, we're reminding ourselves to post about podcasts
01:28:16
◼
►
and edit blog posts about Twitter clients.
01:28:21
◼
►
Not to say that we do stupid stuff,
01:28:23
◼
►
but we can switch task managers
01:28:25
◼
►
and the world is not gonna explode.
01:28:28
◼
►
That's what I'm saying.
01:28:28
◼
►
- It took me 45 minutes to move my task into it.
01:28:31
◼
►
Like, it's not crazy.
01:28:33
◼
►
We can all agree anything's better than reminders, right?
01:28:36
◼
►
That's the threshold.
01:28:37
◼
►
- Yes, yes, yes.
01:28:41
◼
►
So yeah, this is all just a mini side extra topic
01:28:46
◼
►
about the pressure of talking about task managers in public.
01:28:51
◼
►
That also applies to email clients,
01:28:53
◼
►
but even more so to task managers.
01:28:55
◼
►
So you were very brave today, Steven,
01:28:58
◼
►
to talk about your choice of Remember the Milk,
01:29:01
◼
►
and I applaud your decision to be extremely forward
01:29:06
◼
►
forward in your recommendation.
01:29:08
◼
►
Well I appreciate that. If you want to find the show notes this week, topics, links we've
01:29:15
◼
►
talked about, relay.fm/connected/169, man, getting up there. You can get in touch with
01:29:25
◼
►
us there, you can send us an email, send us some tweets. Myke, if he's around, you can
01:29:31
◼
►
You can find him on Twitter, I-M-Y-K-E.
01:29:34
◼
►
Federico though, he writes MaxStories.net,
01:29:36
◼
►
a website that you should read every single day.
01:29:39
◼
►
And you can find him on Twitter, V-I-T-I-C-C-I.
01:29:43
◼
►
You can find me at 512pixels.net and on Twitter is ISMH.
01:29:47
◼
►
And all three of us host a bunch of shows here on Relay.
01:29:50
◼
►
So if you haven't checked out some of those shows
01:29:53
◼
►
on the network, go do that.
01:29:54
◼
►
There's lots of good stuff to listen to.
01:29:56
◼
►
I'd like to thank our sponsors this week one last time,
01:29:58
◼
►
Text expander, timing, and simple contacts.
01:30:02
◼
►
And until next week, Federico, say goodbye.
01:30:05
◼
►
- Arrivederci.