190: The Robot Should Keep Its Mouth Shut
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(upbeat music)
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- From Relay FM, this is Connected, episode 189.
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It is brought to you this week by our fine sponsors,
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Smile Molecule and Slack.
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My name is Steven Hackett
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and I'm joined by my cohost, Myke Hurley.
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- Sup homie?
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- Hi man, Federico's on a special assignment this week.
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Special assignment being vacation?
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You know, something, I don't know what he's doing.
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He's around doing things, not this year.
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- Federico Vittucci is a man of the planet now.
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- Mm, man of the planet.
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- Yeah, he just moves around from place to place.
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He's always there, he's been posting
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on his Instagram stories, which is the thing
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that he usually doesn't do. - Yeah, that blew his mind.
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I have some breaking news from the chat room.
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It's episode 190, not 189.
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- That is good breaking news.
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As far as breaking news goes, the correction of the episode number is pretty strong.
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Thank you to Kate for making Steven better at his job.
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Episode 190.
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From Relay FM.
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We're just gonna go with it.
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In my regime, thanks to Ian.
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We're gonna start with some follow-up.
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I'm actually gonna start with follow-out because I had a really interesting conversation with
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with Serenity Caldwell on this week's episode of query.
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Remember we spoke last week or the week before
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about her really cool iPad review
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that she did this amazing movie all on the iPad,
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like about the iPad?
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It was really, really cool.
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And I think all three of us were impressed with it.
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A lot of people really enjoyed it.
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And I got to speak to her about
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the behind the scenes of that.
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So like the decision making that went into it,
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some of the tools she used,
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what was the hardest thing about it,
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what was easier than it looks.
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It was really fascinating, really eye opening to me.
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You know, I at least think about iOS productivity through the lens of how my friends use it,
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which like you and Federico and Jason, like mostly word based stuff.
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So like writing or preparing show notes or doing spreadsheets, not like sitting down
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and making a movie, right?
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It's not something that you do on a regular basis on your iPad.
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So it's really interesting to hear that angle of creation on the iPad.
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And I think you may enjoy that episode if you haven't heard it yet.
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So there'll be a link over in the show notes.
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There is a thing that has occurred over the history of the three of us recording shows
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together and it is a curse. The prompt was cursed and connected is cursed in that we
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have had a history of talking about things sometimes and mostly randomly before they
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immediately get killed. These things go away. Even last week or the week before, I asked
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what happened to Liam, the recycling robot? Well, Apple have a new robot. That robot is
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called Daisy and Daisy disassembles iPhones to reclaim materials. It was announced as
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part of Earth Day as like, you know, Apple showing more about the things that they do
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to like, I don't know, show them how much more thoughtful they are about the world,
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right? They do these press releases every now and then. This is a quote from that press
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release. "Daisy is made from some of Liam's parts." What?
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Oh no. Oh no! What kind of robot horror are we a part of
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here? Why? So like I have a few different questions here. Like, one, why did they need
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to do that? Like, why can't Liam just like be Liam or like be put away somewhere? Why
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Why did they have to disassemble Liam and use his parts in Daisy?
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Why does Daisy need Liam's parts?
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Why can't she have her own parts?
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I think you're making an assumption that maybe we shouldn't make.
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The real question is, did Daisy kill Liam for his parts?
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You're assuming a human came in and disassembled the poor guy, but maybe they built Daisy and
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Daisy looked at her and said, "Hey, I don't think you like those little spring-loaded
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clamps you have.
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It would be a shame if something happened to them."
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And then she went over there and took him.
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- It's just people came in one day,
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she's like, hi, I'm Daisy, Liam's gone.
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- And then she showed how good she was
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at taking apart 200 iPhones an hour,
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so she's way better than Liam.
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But I don't like it because Liam has been murdered now,
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and that makes me very uncomfortable.
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I don't know why, or maybe, I don't know,
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maybe Liam was, he had like a organ donor card,
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and maybe he fell over or something.
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And they just figured that they would,
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his parts were used for Daisy, who knows?
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We can't know, but all we know is Liam is dead,
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long live Daisy.
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It's a rough world out there, Myke.
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The world of recycling is not all puppies and rainbows.
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- It's cutthroat.
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It's cutthroat.
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You think just because it helps the environment, no, no.
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It is, if you're a robot in the recycling business,
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That's not good for you.
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Watch your back.
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A better robot may come take your parts.
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You know what it is?
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If you're a robot in the recycling business,
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you're one step away from being recycled.
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That's what they did.
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I've just realized it.
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They recycled Liam into Daisy.
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That's pretty dark, man.
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That is dark.
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Can we move on?
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I think we have to.
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Let's move on to incredibly happy news.
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The LTE Apple Watch is rolling out to a few more countries.
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Denmark, Sweden, and India will join Taiwan on May the 11th.
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So it's slowly expanding.
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Carriers are coming on board.
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That's kind of all there is to say on it, but it is happening.
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Should we travel to those countries, or should we fly their flags on those days?
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I feel like we should mark the occasion somehow.
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Feels like a lot of work, but yeah, if you want to go to Denmark, Sweden, and India,
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Taiwan all on one day. I wish you the best of luck in that. It'll be a good vlog.
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Yeah I think you have to go... I think if you start in India it could be possible
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right? Probably not though, but you never know you could try. We should talk about
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emoji because that's a thing that we have talked about sometimes. So
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remember back in 2016 where Apple changed the pistol emoji to a water
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pistol. Remember this? And unfortunately like the next day or something
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Microsoft changed it from a ray gun to a hand pistol. It was the same day. So
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Microsoft were unveiling their brand new emoji that they had worked very long and
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hard on and on the day that Microsoft did that Apple were like oh hey we've
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changed a gun. So they took all of the wind out of Microsoft sales and
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And Microsoft, in that release, after like three to four years of using a ray gun, they
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changed it to a pistol and then Apple changed their pistol to a water pistol.
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And basically yesterday, Google announced that they are going to be changing the representation
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of their pistol to a water pistol looking emoji sometime in the very near future.
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that is something that they're going to be doing. Facebook also confirmed to EmojiPedia
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they are going to also be joining these companies in making this change, changing their representation
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of the pistol emoji to a water pistol. Microsoft, Samsung and Twitter who are kind of the other major
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emoji platforms have not made any announcements at this time and have said that they have nothing to
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say. You know looking back on this like Apple kind of strong-armed people here like I feel like
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Google and Facebook they kind of have to do this because Apple did it and Apple did it
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I mean we spoke about this at the time whilst they had good intentions. They did this poorly
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You know for many reasons in that, you know
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They they changed something that was an existing character rather going back into history any
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representation of that gum will be replaced with a water pistol which could be incredibly distasteful or
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troubling in some instances. Yes
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It was basically, you know, the way I look at it, it was a move with good intentions,
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but it was poorly implemented. And you can see now, like, I think Apple learned from this.
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If you look at what they've been doing recently with their accessibility emoji,
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they put through a proper proposal, as you're supposed to do if you're adding new emoji,
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but they spoke about it way in advance. And my expectation now would be that they would
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maybe give a little bit more time and maybe speak to people on the emoji like
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the Unicode Consortium before making a change as significant as the as the
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pistol one. So I think it's I think it's a change that is good and I totally
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agree with you these other these other companies sort of have a you could say
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Apple's held a water pistol to their head and making you change it. Let me say that, couldn't you?
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And it wouldn't be so horrifying you know it's just either change it or your
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hair's gonna get wet. The Google one in this article is really good. It's like a super
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soaker, it has like a separate tank on top. They went serious, right? I want one of those.
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Yeah, they're good, they're good. It's like, aha, we have a gun that can hold more water.
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In 2019, Apple is gonna have a super soaker rifle instead of their pistol. You heard it
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here first. Oh, it actually looks like there has been a, since I put this into our document,
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Twitter seemed to have confirmed that they're gonna be changing theirs to also a water pistol
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point in the near future. So that is more real-time follow-up. That leaves Facebook
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and poor old Microsoft with a more conventional pistol, like a firearm in theirs.
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Yeah, I feel like this, again, I'm pleased that companies are doing this. I just think
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that sometimes it might be nicer if they all work together on stuff like this. You know,
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considering there is literally a working group, right, where they are all on this board together,
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the Unicode Consortium, they can have these conversations.
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And I hope that everybody learned a lesson
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from the way that everything went there,
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because it took something that should have been
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positive news and kind of made it a little bit negative,
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which I think that nobody really wanted.
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- Yeah, I agree with you, but at the same time,
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maybe Apple wanted to make the statement by just doing it.
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You know what I'm saying?
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- But it's a bigger statement
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if Google will do it at the same time.
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- Yeah, maybe.
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- Like, it is a way bigger statement to say,
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Google, Microsoft, Facebook and Apple joined together today to make a statement and they
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changed their pistol emoji to a water pistol and this is why and these are the statements.
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That's a bigger, more impactful message rather than Apple feeling like they have to be the
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lone crusader, which they definitely don't need to be and stuff like this.
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These companies, they have shared values.
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It isn't all about competing to show who's the best and who's the smartest.
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Yeah, I see what you're saying.
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So we saw this week the release of iOS 11.3.1. If you've been following the news a little
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bit, there's been an issue with iPhone 8 and 8 Plus models if they have a third-party screen
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I miss this. I had no idea that this was a problem at all. Like, I didn't see this reported
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anywhere until I read this story today.
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It was done a little bit, and there was some conversation by, like, the right to repair
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people with, like, Apple's crippling third-party repairs. Not the case. It seems that this
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was a bug because there's a bug release in the form of iOS 11.3.1 and so what was happening
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if you had a third-party screen put on your phone or the repair done by a third party
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you could end up with intermittent touch issues on the phone because these like non-genuine
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replacement parts weren't being appropriately like I read something like the touch scan
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or like the scan rate or something would come out of sync out and I read a couple of different
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things theorizing what it could be, but in short they fixed it in 11.3.1 and there are
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a couple of things about this update that I would like to talk about. Primarily, its
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existence. Like why do I have to install this on my iPad Pro? Why do I have to install this
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on my iPhone X if all that's in here is this update for iPhone?
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It is at no, right? Like, they're just bad at release notes.
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I mean, maybe. I was actually trying to find the official release notes, and I'm sure I'm
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going to do that in the chat. I'm going to help you with the URL. If there's more in
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there, say that there's more in there. I don't know, it's just like, the primary thing being
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this, running into my iPad Pro is like, this seems weird to me.
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It is, yeah. It is strange that, like, if there is other stuff, they didn't even mention
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the fact that there was other stuff because it's like why would I need this?
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Why would I need this on my iPad Pro?
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I completely agree with you actually.
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That doesn't make sense because I'm looking at the release notes on a KBase article about
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iOS 11 updates it is called and it has a little you can like click to each one and it just
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shows you the release notes and it well it says it improves the security of your iPhone
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or iPad and addresses an issue so security improvements whatever that means.
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I mean, it's hardly like the most exciting thing in the world.
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And there was a security update for the Mac yesterday as well that involved what could
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be some cross-platform stuff.
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And so, yeah, that's good.
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But even if this wasn't just an iPhone 8 update, I think it goes to the conversation we've
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had before that Apple is seemingly unable to update only some devices or only like,
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why can't we run an update in the App Store for mail when there's new mail stuff?
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Why do we have to wait for an iOS update?
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it's still a very monolithic release and they don't seem able to break it down into these
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different components or even target individual devices if they need to.
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But going back to the bug itself, it is not surprising to me that something like this
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would come out of Cupertino because the issue is third-party repair companies fixing iPhone
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screens. I mean, and like, what kind of test conditions would lead you to being able to
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like logically come across that, you know? And like, and it's even like, it obviously
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didn't, it wasn't widespread in any betas or anything like that, because they would
00:16:52
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have seen this happening. They would have had people reporting it. And it's because
00:16:55
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it's such a specific use case. One, you have to have an iPhone 8. Two, you have to have
00:16:59
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broken the screen, and three, you have to have them taken it to a third-party repair
00:17:04
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company. There are so many things that have to happen for this to become known on a wide
00:17:10
◼
►
scale. Apparently, it was some kind of microchip that had a bug and it was disabling screen
00:17:15
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input. I don't know why. I reckon it's some kind of tempering thing that they have anyway,
00:17:19
◼
►
like just so they know and then maybe it was like, "Oh, it's all gone wrong." I mean, I
00:17:25
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I don't know, I've never had to replace a screen.
00:17:28
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I don't know how expensive they are,
00:17:30
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but I'm naturally assuming it's always gonna be cheaper
00:17:33
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if you go to a third party,
00:17:34
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because that's what third parties do, right?
00:17:35
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They would always price it cheaper than Apple.
00:17:38
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- Yeah, Apple's prices are more competitive
00:17:40
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►
than they used to be, unless you have an iPhone 10.
00:17:42
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That's an expensive phone to repair.
00:17:43
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But yeah, lots of people go to third parties.
00:17:45
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I know there's several in town that you can go to.
00:17:48
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One's very noticeably right across the street
00:17:52
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from the Apple stores.
00:17:52
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As you walk out of the Apple store dejected,
00:17:54
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look up onto the horizon and there's a third-party service provider.
00:17:57
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►
That's very clever.
00:17:58
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►
Waiting for you.
00:17:59
◼
►
There's a chain here called iSmash.
00:18:03
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That's a really good name.
00:18:04
◼
►
It's a good name, right?
00:18:05
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They fix screens, they do all kinds of stuff, but they fix screens.
00:18:08
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►
That's one of the things they do.
00:18:10
◼
►
If phone unlocking was still a thing, they would do that, right?
00:18:14
◼
►
It's like one of those types of places.
00:18:15
◼
►
Yeah, no doubt.
00:18:17
◼
►
I did want to talk a little bit about the second half of the release notes.
00:18:20
◼
►
I just want to read this because I find it incredible.
00:18:25
◼
►
"Non-genuine replacement displays may have compromised
00:18:28
◼
►
"visual quality and may fail to work correctly.
00:18:32
◼
►
"Apple-certified screen repairs are performed
00:18:34
◼
►
"by trusted experts whose genuine Apple parts."
00:18:38
◼
►
See support.apple.com for more information.
00:18:41
◼
►
I don't think I've ever read a more passive-aggressive
00:18:44
◼
►
chunk of text in release notes of all time.
00:18:47
◼
►
Like, this is just dripping with this attitude from Apple, and it really, like, I think it's
00:18:54
◼
►
kind of a bad look.
00:18:55
◼
►
I don't know, did that rub you the wrong way?
00:18:59
◼
►
I more like how much this bothers you.
00:19:02
◼
►
Like I kind of don't, I'm fine with it.
00:19:04
◼
►
I like how much it upsets you.
00:19:07
◼
►
That makes me very happy.
00:19:08
◼
►
Because I'm like, well yeah, sure.
00:19:10
◼
►
Like I read that stuff and I agree with it.
00:19:13
◼
►
probably correct that if you should and because I don't think it means you have
00:19:18
◼
►
to go to the Apple store right like an Apple certified screen repair could be
00:19:24
◼
►
done at a an Apple service provider yeah and I guess they they probably have more
00:19:30
◼
►
flexibility on their pricing but there's only so low they can go I guess so I
00:19:35
◼
►
mean I kind of like I read that and I'm like yeah you're probably right support
00:19:39
◼
►
documentation, you know?
00:19:43
◼
►
- But I understand why it gets you.
00:19:44
◼
►
- Just the way that it's worded,
00:19:46
◼
►
compromise visual quality, performed by trusted experts,
00:19:50
◼
►
like instead of just like the guy at the mall.
00:19:52
◼
►
- It's like everybody else sucks, right?
00:19:54
◼
►
Like the mall guy, he doesn't know what he's doing,
00:19:57
◼
►
he's trying to put like a Galaxy S screen on there,
00:20:00
◼
►
and like, you know, he has no idea.
00:20:02
◼
►
He just gets a piece of glass and like just puts it on
00:20:05
◼
►
and hopes that it will work, and he puts a little print out
00:20:07
◼
►
an iPhone home screen behind the glass and then just gives you your phone and you leave.
00:20:11
◼
►
So I don't know. Go update your friends I guess to 1131.
00:20:17
◼
►
Hey Flickr's back. Is it? It's back in the news.
00:20:22
◼
►
Hopefully. It's back in the news.
00:20:23
◼
►
SmugMug have bought Flickr. What is a SmugMug? SmugMug.
00:20:29
◼
►
It is a photo sharing and print service. Not unlike Flickr. They're actually kind of similar.
00:20:35
◼
►
What I didn't know is that Smug-Mug is family owned, which is pretty cool.
00:20:39
◼
►
There was this article at Broken USA Today, of all places, saying that Smug-Mug is purchasing
00:20:46
◼
►
Flickr away from the smoldering carcass that is Yahoo.
00:20:51
◼
►
Well, I think they actually bought it from Oath.
00:20:54
◼
►
Well, I like to think of Oath as just a container around the smoldering carcass of Yahoo.
00:21:01
◼
►
It's just like a sleeping bag full of death.
00:21:04
◼
►
Yahoo and AOL together, right? That's Oath. Yeah, that's a real pair of acquisitions.
00:21:11
◼
►
Owned by Verizon. It's a real, that is like just a whole mess of stuff going on over there.
00:21:17
◼
►
It is. If you had told 2002, Steven, one day AOL and Yahoo and Flickr are going to be owned
00:21:23
◼
►
by a company called Oath, hey I would laugh, oh but that's really just a shelf of Verizon
00:21:28
◼
►
to be like, what has happened to the internet in 2018? But that's where we are. So, Smug
00:21:34
◼
►
- So, Lungmug is saying that Flickr is gonna remain
00:21:36
◼
►
a standalone community, that it is going to
00:21:40
◼
►
pour resources into it.
00:21:44
◼
►
We should say that, you know, Flickr was bought by Yahoo
00:21:48
◼
►
years and years ago.
00:21:50
◼
►
Yahoo sold for only 4.5 billion, which is,
00:21:53
◼
►
I mean, it's a lot of money to me and you,
00:21:54
◼
►
but it's not that much money in 2018 acquisitions,
00:21:58
◼
►
if you think about how big Yahoo was at one point.
00:22:01
◼
►
- Yeah, it's again, one of those things,
00:22:03
◼
►
you go back far enough and say this is how much Verizon's going to buy Yahoo for and
00:22:07
◼
►
you'd be like, nah, you're crazy.
00:22:09
◼
►
Like Yahoo is the place, you know?
00:22:12
◼
►
And the chat room is asking if we're killing Flickr by talking about it.
00:22:17
◼
►
I would like to think that right now, I mean, it's probably got the best chance it's ever
00:22:23
◼
►
Maybe we kill Oath, you know, maybe that was the whole thing.
00:22:27
◼
►
It can't be long for this world.
00:22:30
◼
►
So there's a lot to talk about here, I think.
00:22:32
◼
►
I don't know what your experience was, but for me, especially in college, so talking
00:22:37
◼
►
2004, 2005, 2006, that time frame, sort of pre-iPhone time, Flickr was a really important
00:22:45
◼
►
part of my internet life.
00:22:48
◼
►
I had an account for a really long time.
00:22:52
◼
►
I was a part of some really genuinely enjoyable communities on Flickr of Mac nerds and other
00:23:00
◼
►
people in Memphis who are photographers and I learned a lot from those people and had
00:23:04
◼
►
really like really honestly good conversations online in these communities. And I still have
00:23:10
◼
►
an account I went through, maybe when Yahoo! bought them and sort of cleaned out my archive
00:23:15
◼
►
and really trimmed what was there. I don't know the last time I uploaded Flickr wise,
00:23:18
◼
►
it's been a really long time. And I used to do it daily in 2008 2009. I did a photo a
00:23:23
◼
►
day project and I posted it on Flickr. So every single day I uploaded that I don't think
00:23:28
◼
►
been the case for hardly anybody recently. There are still communities there. In fact,
00:23:33
◼
►
you remember that video I did a couple months ago, maybe last month, about the
00:23:37
◼
►
AlphaSmart, that keyboard computer thing? That whole enthusiast community exists in a Flickr
00:23:47
◼
►
group. I stumbled across them in my research, and all these people hacking smart Alphas,
00:23:53
◼
►
or AlphaSmarts and doing all this stuff.
00:23:54
◼
►
And they're doing it all on Flickr.
00:23:56
◼
►
It's this crazy thing.
00:23:58
◼
►
But I can't imagine there's a lot of those communities left
00:24:02
◼
►
on Flickr because so many things have come along
00:24:07
◼
►
and have overtaken it.
00:24:09
◼
►
I think Flickr's a really good example of a web 2.0 company
00:24:14
◼
►
that totally missed the boat on mobile.
00:24:16
◼
►
They did not have a mobile app for a really long time.
00:24:20
◼
►
and when they did, it was really pretty bad.
00:24:23
◼
►
And there were some third party apps.
00:24:25
◼
►
The website wasn't responsive for a really long time.
00:24:28
◼
►
They just, they could have been,
00:24:30
◼
►
if they had been on their feet about it,
00:24:33
◼
►
they could have been there in the app store on day one
00:24:35
◼
►
and saying, hey, this is the default place
00:24:37
◼
►
for you to share your photos
00:24:38
◼
►
when you take them from an iPhone.
00:24:40
◼
►
And they just weren't.
00:24:41
◼
►
- They could have been Instagrams.
00:24:43
◼
►
They could have been bought by Facebook
00:24:44
◼
►
for like a billion dollars or whatever it was.
00:24:46
◼
►
- Yeah, but they weren't.
00:24:47
◼
►
and Instagram I think is that place now.
00:24:51
◼
►
And that makes me a little sad because
00:24:53
◼
►
Flickr had all this great organization to it
00:24:56
◼
►
that you could build these really nice albums
00:24:59
◼
►
and they had all the community stuff.
00:25:00
◼
►
Whereas Instagram is really just a Twitter-like timeline
00:25:04
◼
►
and it lacks a certain permanence that I think Flickr had
00:25:08
◼
►
in a lot of people's lives for a long time.
00:25:10
◼
►
So I mean, I don't know anything about SmugMug really.
00:25:14
◼
►
I don't know anything about the family that owns it
00:25:17
◼
►
or the CEO that's quoted in this article,
00:25:20
◼
►
but I would love to see it flourish.
00:25:24
◼
►
I just don't know if that's possible in 2018.
00:25:27
◼
►
- I feel like they've missed the boat
00:25:31
◼
►
on anything that would have been substantial for them
00:25:34
◼
►
at this point, honestly.
00:25:36
◼
►
I don't think that they could rise to prominence
00:25:42
◼
►
to be either of the things
00:25:43
◼
►
that they could or should have been,
00:25:45
◼
►
and I don't really know what it could be right now.
00:25:49
◼
►
I'm just gonna go out on a limb and say that
00:25:51
◼
►
if SmugMug is like a family-owned business,
00:25:54
◼
►
Flickr probably already has a community large enough
00:25:56
◼
►
to fulfill what they want from it.
00:25:59
◼
►
And as long as they keep that community happy
00:26:01
◼
►
and maybe bring some more people in,
00:26:03
◼
►
they're gonna be fine.
00:26:05
◼
►
And considering what SmugMug's business is,
00:26:09
◼
►
just being able to natively advertise
00:26:12
◼
►
that you should print your photos, right,
00:26:14
◼
►
and stuff like that whilst in Flickr,
00:26:17
◼
►
all of that stuff's gonna be good for them.
00:26:19
◼
►
Like it is a logical purchase for SmugMug's business,
00:26:23
◼
►
but I cannot imagine it being Instagram.
00:26:27
◼
►
I just can't see it because it's too late now, right?
00:26:34
◼
►
Like Flickr's too old and too big to change enough, right?
00:26:39
◼
►
Because you'd end up with Flickr stories.
00:26:43
◼
►
Like, it's gonna have to do all of that, right?
00:26:46
◼
►
Like to try and combat it, you know?
00:26:49
◼
►
And I just don't imagine it happening.
00:26:52
◼
►
The funny parallel for me here is, you know,
00:26:54
◼
►
you were completely right in what you said about
00:26:57
◼
►
Flickr in this situation because they missed mobile.
00:27:01
◼
►
But one of the other big web 2.0 companies
00:27:04
◼
►
that missed mobile was Facebook.
00:27:06
◼
►
And it's kind of funny to see that like,
00:27:09
◼
►
because Facebook didn't have a competitor,
00:27:12
◼
►
they weathered the storm and got it together,
00:27:16
◼
►
but Flickr had Instagram.
00:27:19
◼
►
- Oh man, Path totally had it there for a second.
00:27:21
◼
►
No, they didn't.
00:27:22
◼
►
- But like, if something would have come along
00:27:24
◼
►
like at that time, that was compelling,
00:27:27
◼
►
it could have killed Facebook in theory, right?
00:27:31
◼
►
I know it's on a much bigger scale,
00:27:33
◼
►
but it's just funny when you look at it like that,
00:27:35
◼
►
that comparison-wise, Flickr had a huge audience
00:27:39
◼
►
for its place, Instagram came with zero
00:27:43
◼
►
and was able to surpass it, grow,
00:27:46
◼
►
and then got bought by Facebook and explode, right?
00:27:48
◼
►
Like, you know, and it's funny that like,
00:27:51
◼
►
Facebook were just lucky, they had enough money
00:27:54
◼
►
that they could buy companies like Instagram
00:27:56
◼
►
and WhatsApp and all these other types of companies
00:27:59
◼
►
to keep them going whilst they got a lot
00:28:01
◼
►
of their stuff in check until they became compelling
00:28:05
◼
►
And it's just funny to me to think about that comparison
00:28:08
◼
►
looking at how those two companies kind of weathered that storm and Flickr did not do
00:28:12
◼
►
well and then they got bought as well as Instagram got bought but Yahoo treated Flickr badly and
00:28:20
◼
►
Facebook has treated Instagram very well it seems. So it's just funny to look at all of
00:28:26
◼
►
those companies like compared to each other from like a where are they now standpoint
00:28:31
◼
►
that now Flickr is just being traded away as some way to inject cash into a new company
00:28:36
◼
►
and it's kind of sad.
00:28:39
◼
►
Yeah, I think that's all sad.
00:28:44
◼
►
- But it looks like that they're in the right place
00:28:45
◼
►
for where they want to be right now.
00:28:47
◼
►
I think that SmugMug will probably be
00:28:49
◼
►
a really good home for Flickr,
00:28:51
◼
►
and I bet that everybody that works there
00:28:53
◼
►
will probably be a lot happier as well.
00:28:55
◼
►
So I think this is a nice move,
00:28:58
◼
►
and I hope they are able to do something with it
00:29:00
◼
►
because Flickr is an institution,
00:29:02
◼
►
and it would be really nice to see something
00:29:04
◼
►
come of this that's positive.
00:29:06
◼
►
Yeah, I think so. And, you know, maybe they can never return to those glory days, but
00:29:12
◼
►
maybe they can grow it from where it is. Because I think Yahoo buying it was kind of the second
00:29:17
◼
►
blow after missing mobile. Because like you said, Facebook did pull out of that. Flickr
00:29:23
◼
►
didn't. And I think part of that was because Yahoo wasn't able to do it. Yahoo didn't have
00:29:27
◼
►
the brand to pull that sort of thing off. Or the desire.
00:29:31
◼
►
Or the desire. Because, you know, Yahoo was what it was.
00:29:33
◼
►
Sunset remember the sunset slide I do
00:29:36
◼
►
I'm on the Yahoo homepage right now. It's not good. I can't imagine it being good at this point
00:29:43
◼
►
It hasn't been good for a long time. I can't imagine it being good now
00:29:46
◼
►
Alright today's show is also brought to you by a new sponsor and that is molecule
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for their support of this show. So in Alphabet's Q1 earnings report, it became clear that the
00:31:59
◼
►
company is spending a lot of money on Nest without probably the return that they would like to see
00:32:06
◼
►
from it. So it takes some work to see exactly what these amounts are, and this stuff was all
00:32:12
◼
►
brought from a Vurd report where they did the hard work so I didn't have to, and you can see that
00:32:17
◼
►
Alphabet, what they've done is they've placed Nest into a section of their earnings
00:32:22
◼
►
akin to how Apple reports the Apple Watch in like an other category. And this has been
00:32:28
◼
►
changed because Alphabet rolled Nest back into Google, I think that was like within
00:32:34
◼
►
the last year or so. So they made a bunch of adjustments to previously reported figures
00:32:39
◼
►
which meant you could see the difference in the profit and loss. So like Nest were in
00:32:43
◼
►
another part of the business where it was hidden away in a big bucket, right? Then it
00:32:49
◼
►
got moved into another bucket and you could just see the impact of how those buckets changed
00:32:53
◼
►
from time over time to be able to work out these amounts. So it's not as hidden as
00:32:57
◼
►
maybe Google would like. So what this has shown from some calculation is that Nest made
00:33:03
◼
►
around $726 million in revenue but lost $621 million last year. So, you know, it's not
00:33:12
◼
►
in the red, but I don't think it's where you would want the company to be right now or this division.
00:33:19
◼
►
So like this investment could be worth it ultimately because Google has a shot to
00:33:25
◼
►
potentially further integrate Nest and Google Assistant together to try and maybe take on
00:33:31
◼
►
Amazon, which is clearly what they're trying to do with all of their home products because
00:33:34
◼
►
Amazon have the mind share and if you any statistics and figures show they also have
00:33:39
◼
►
the significant market share in the smart connected home device space right now.
00:33:44
◼
►
And also, if you look at the suite of tools and features available, it is probably more likely
00:33:52
◼
►
that Google could become dominant in this area than they could in the phone area with the Pixel.
00:34:00
◼
►
Pixel is a very good phone, considered to be the best Android phone, but it's very difficult for
00:34:06
◼
►
for them to try and take down Samsung,
00:34:07
◼
►
and it's very difficult for them to try
00:34:09
◼
►
and take down Apple, right?
00:34:10
◼
►
Like in the idea of units sold,
00:34:12
◼
►
but it seems like you would maybe have a clearer path
00:34:15
◼
►
as Google to produce products at a better quality
00:34:20
◼
►
and with larger audiences than Amazon, right?
00:34:23
◼
►
'Cause the market's way smaller,
00:34:25
◼
►
Google has more resources in this area, right?
00:34:27
◼
►
And this is what they do.
00:34:29
◼
►
But it does seem that right now, even with this spending,
00:34:32
◼
►
Amazon's still the leader,
00:34:34
◼
►
Nest is not really churning out products at a speedy rate. I think it's going to be really
00:34:38
◼
►
interesting to see what happens over the next 12 months because they just released a new
00:34:43
◼
►
camera that has the Google system built in, right? That's something that they did recently,
00:34:47
◼
►
I think. You know, when I look at this stuff, it's like, well, I can see why Google or Alphabet
00:34:55
◼
►
is putting the money into this because Nest make great products when they make them and
00:35:04
◼
►
if they're able to I guess pump up this stuff and make a bunch of really compelling home
00:35:12
◼
►
products that also integrate and include in some instances the Google Assistant and Google
00:35:17
◼
►
home stuff, they have a real kind of shot at competing and out competing Amazon, right?
00:35:27
◼
►
You would think. But even today, like Amazon are releasing more products. Did you see this
00:35:32
◼
►
today? The Echo Dot for kids?
00:35:34
◼
►
Yeah, it's just colored funny, right?
00:35:36
◼
►
It's colored, it comes in a colorful case and it has increased parental controls.
00:35:41
◼
►
So you can put it in the kids room or whatever and it's, you know, it's better for working
00:35:47
◼
►
with the stuff that they're gonna ask.
00:35:49
◼
►
Because Amazon will not stop releasing new Echo products.
00:35:53
◼
►
- They can't.
00:35:53
◼
►
- They cannot be stopped.
00:35:54
◼
►
- Yeah, I think Google is in a great position
00:35:58
◼
►
to take Amazon on here.
00:36:00
◼
►
And maybe, if you read the reports,
00:36:03
◼
►
Nest was like a real disaster,
00:36:05
◼
►
and they got rid of some people,
00:36:07
◼
►
and then it was like under Alphabet,
00:36:09
◼
►
now it's under Google again.
00:36:11
◼
►
It's been through, as a company, a lot of things.
00:36:15
◼
►
and maybe they're getting close to sorting all that out
00:36:20
◼
►
and we're on the edge of this great Nest Renaissance.
00:36:25
◼
►
I'd love it, I have a lot of Nest products.
00:36:26
◼
►
I've got several cameras I have there.
00:36:29
◼
►
I always forget what it's called.
00:36:30
◼
►
Like the security pad, the alarm system deal.
00:36:35
◼
►
Nest Secure, I've got one of those in my office.
00:36:38
◼
►
I've been happy with their stuff
00:36:40
◼
►
and the app's pretty good.
00:36:41
◼
►
They don't support HomeKit but you can live with that.
00:36:44
◼
►
It's like they have so many good pieces
00:36:47
◼
►
and they just need to keep pushing
00:36:49
◼
►
because I think especially with Amazon
00:36:52
◼
►
breathing down their necks with the Echo family of stuff,
00:36:56
◼
►
you've gotta stay on top of this.
00:36:57
◼
►
You've gotta remain competitive
00:36:59
◼
►
'cause if you go, if Nest Go's another year, 18 months
00:37:01
◼
►
with no real change in their products,
00:37:04
◼
►
then that's a pretty big deal.
00:37:05
◼
►
I think a bigger deal than it was last time around.
00:37:08
◼
►
When they were quiet, 2015, 2016, 2017,
00:37:12
◼
►
They didn't have a lot of real good competition, but now they do, and they need to stay on
00:37:19
◼
►
So some real-time follow-up from Pastor Boy in the chat room.
00:37:25
◼
►
The Echo for Kids has a feature called Magic Word, where it encourages, with positive reinforcement,
00:37:34
◼
►
if kids use the word "please" when asking the Echo to do things.
00:37:39
◼
►
Which is really interesting because I was talking with some friends a couple of days
00:37:42
◼
►
ago who were like having this issue, or like it was friends of friends that were having
00:37:47
◼
►
this issue, where they're having to say please to their echo because they don't want their
00:37:53
◼
►
kids to just really like think about that they have to bark orders at things all the
00:37:59
◼
►
Which is kind of incredible, right?
00:38:00
◼
►
And also something else, oh this is so cute, it's optimized for a waxer.
00:38:09
◼
►
Isn't that incredible?
00:38:13
◼
►
This specific version is optimized for common mispronunciations of the code words that kids
00:38:21
◼
►
This is maybe the best thing Amazon have ever done.
00:38:23
◼
►
I'm melting now.
00:38:24
◼
►
This is so good.
00:38:25
◼
►
I mean, it's nice, but it's a very Amazon way to do it, whereas you could just have
00:38:30
◼
►
all those be settings for any Echo.
00:38:32
◼
►
I'm not going to go by...
00:38:34
◼
►
I think a lot of it is, though.
00:38:35
◼
►
I agree with Echo.
00:38:36
◼
►
in the parental control features.
00:38:41
◼
►
Like the magic word stuff is all in the parental control
00:38:44
◼
►
features so. - Good.
00:38:45
◼
►
So there you go. - Some of it's
00:38:46
◼
►
already in there.
00:38:47
◼
►
- Amazon's doing a lot of stuff and that should do more.
00:38:50
◼
►
- Speaking of Amazon doing a lot of stuff,
00:38:52
◼
►
it feels like they've already decided to move on
00:38:55
◼
►
to their next big bet, home robots.
00:38:58
◼
►
This is a report from Mark Gurman and Brad Stone
00:39:01
◼
►
over at Bloomberg that the team
00:39:05
◼
►
that was responsible for the Amazon Echo, the Fire TV,
00:39:10
◼
►
the Fire tablets and the Fire phone, may it rest in peace,
00:39:14
◼
►
which is run by someone with the name Craig Zirr.
00:39:18
◼
►
They have started a new secret project
00:39:21
◼
►
to build what is being dubbed a domestic robot.
00:39:25
◼
►
This report is very, very light on any substantial details.
00:39:30
◼
►
The project is code named Vesta,
00:39:32
◼
►
which is named after the Roman goddess
00:39:34
◼
►
of the hearth, home, and family.
00:39:37
◼
►
And Amazon are hiring a lot of people.
00:39:38
◼
►
They have an ex-Apple engineer,
00:39:40
◼
►
or ex-Apple executive, I should say,
00:39:42
◼
►
who's running their kind of like,
00:39:44
◼
►
some of the machine learning stuff around vision,
00:39:49
◼
►
that this thing's gonna need to see stuff.
00:39:52
◼
►
And basically a lot of it, honestly,
00:39:54
◼
►
is Bloomberg speculating about what the robot might do,
00:39:57
◼
►
which it's not great reporting.
00:39:59
◼
►
They got this one little tidbit
00:40:00
◼
►
and then just tried to turn it into an article, honestly.
00:40:03
◼
►
Like one thing that they say,
00:40:04
◼
►
oh, what if it's just an Amazon Echo device?
00:40:06
◼
►
That is mobile, that's rubbish.
00:40:08
◼
►
That is a rubbish, terrible speculation.
00:40:10
◼
►
You may as well have not even bothered.
00:40:12
◼
►
Like, because like what?
00:40:14
◼
►
Like I can just put a dot in every room.
00:40:16
◼
►
I don't need a robot to follow me around
00:40:18
◼
►
so I can give Echo commands.
00:40:20
◼
►
So I thought what might be more fun
00:40:23
◼
►
is if we try and think of some things
00:40:25
◼
►
that we would want an Amazon Echo home robot to do.
00:40:29
◼
►
So, one thing that I want it to do is something I don't want it to be, which is humanoid.
00:40:38
◼
►
I would not want a home robot to have a humanoid shape, because that would be too creepy. I
00:40:45
◼
►
would like it to have a different shape, you know, like maybe just something more like
00:40:50
◼
►
Eve from Wall-E, right? Like, I would prefer something in that kind of thing, like, you
00:40:55
◼
►
know, like that would be more comfortable for me. Maybe to not even have a head,
00:40:59
◼
►
right, just like the body and the arms, that would be way better. But here's some
00:41:03
◼
►
things I was thinking of, Steven. Some basic cleaning stuff, like a Roomba, right?
00:41:08
◼
►
Like, if this thing can move around, why not put like a vacuum on the bottom of
00:41:12
◼
►
it and it can do some cleaning. I was thinking like maybe some restocking of
00:41:16
◼
►
homeware items, so if it sees that I've like, I don't know, I don't know how much
00:41:20
◼
►
this thing's gonna follow me around, but like let's just assume that it sees me
00:41:24
◼
►
throw some olive oil, like an olive oil bottle into the recycling bin that it's like, "I'll
00:41:29
◼
►
order some olive oil for you." And it just lets me know, like, "Oh hey, I've ordered
00:41:32
◼
►
some olive oil." Um, also home security. You know, I can have this thing patrolling.
00:41:37
◼
►
I like that.
00:41:38
◼
►
Guard dog mode. You can just like walk around the house patrolling stuff.
00:41:41
◼
►
It's like at the front window and it pulls back the curtain with his robotic arm, just
00:41:45
◼
►
like, peek out the curtain and then puts it back.
00:41:46
◼
►
Peeking out and it's like, and you can see, I can see what you're up to out there. And
00:41:50
◼
►
Also, like, I figure, boombox mode, you know?
00:41:54
◼
►
Like, you know, walk around and play--
00:41:57
◼
►
You invented DJ Roomba.
00:41:58
◼
►
Yeah, I invented DJ Roomba.
00:42:01
◼
►
So that's what I would like to see an Amazon home robot do.
00:42:06
◼
►
I mean, obviously, it would have Echo functionality built
00:42:09
◼
►
into it, right?
00:42:10
◼
►
Because that's what powers everything.
00:42:12
◼
►
But it's actually got to do stuff, right?
00:42:15
◼
►
Like, all of this stuff is going to do stuff.
00:42:17
◼
►
And I actually have another Amazon story
00:42:20
◼
►
I want to talk to you about in a minute where it's, you know, it's all about trade-offs,
00:42:23
◼
►
right? Like, I'm going to allow this thing if it's going to do stuff for me. And allowing
00:42:29
◼
►
Amazon to put a robot into my home requires significant trade-off that they are willing
00:42:37
◼
►
to give me in what it can do, right? Like, I want this thing to be fairly priced and
00:42:43
◼
►
I get a ton of benefit from it because otherwise why am I letting Amazon walk around in my
00:42:50
◼
►
house right?
00:42:51
◼
►
I come up with a list of things that I don't want the robot to do.
00:42:57
◼
►
That's more interesting.
00:42:58
◼
►
I would add to your list I would love for something to be able to, as someone who mowed
00:43:02
◼
►
their grass this morning, do some yard work for me.
00:43:05
◼
►
Rake some leaves.
00:43:07
◼
►
But you know mow the grass.
00:43:08
◼
►
But things I don't want taken over by robots.
00:43:11
◼
►
I don't think I want them doing like food preparation.
00:43:14
◼
►
Like my wife and I cook, we enjoy it.
00:43:17
◼
►
Maybe some stuff like, I don't know,
00:43:19
◼
►
like something about like a robot checking
00:43:21
◼
►
how well done a steak is and like flinging knives
00:43:23
◼
►
all over my kitchen seems like a weird.
00:43:25
◼
►
- Oh man, so make me a sandwich.
00:43:28
◼
►
Like isn't that the best thing?
00:43:29
◼
►
Like I would love that.
00:43:30
◼
►
Obviously like yes, I would draw the line,
00:43:33
◼
►
but like you know, make me a cup of coffee
00:43:35
◼
►
would be kind of great, I would enjoy that.
00:43:39
◼
►
- I think maybe that's version three though, right?
00:43:41
◼
►
Yeah, that's an in-app purchase.
00:43:43
◼
►
Yeah, I want to know that it's capable before I let it near the fire.
00:43:49
◼
►
It just turns on a blender full of rocks.
00:43:51
◼
►
Oh no, Liam!
00:43:53
◼
►
I don't want it to--
00:43:58
◼
►
I don't think I want it to take over work stuff.
00:44:01
◼
►
My thought is a robot should not edit a podcast.
00:44:03
◼
►
But my bigger thought is I don't want it to assume what task it can take over for me.
00:44:08
◼
►
I want some sort of system.
00:44:11
◼
►
"Okay, you can do this, this is how I show you
00:44:14
◼
►
"how we do it, I don't want it to like,
00:44:16
◼
►
"I just come home one day and one day it has just like
00:44:18
◼
►
"rearranged all the furniture or has cleaned out my closet.
00:44:22
◼
►
"I want it to be responsive and not going out on its own."
00:44:26
◼
►
And like, "Oh, Steven always edits podcasts
00:44:28
◼
►
"in the afternoons, I'll just do that one day when he's out.
00:44:30
◼
►
"Like I don't want to come home and find that happening."
00:44:32
◼
►
- Yeah, I actually agree with that a lot.
00:44:34
◼
►
Like I wouldn't want to see that it's doing stuff like that.
00:44:40
◼
►
Like there has to be an element of like machine learning in a product like this, but I don't
00:44:48
◼
►
want it to take it upon itself to do things for me.
00:44:51
◼
►
Even if it has the ability to do them, I want it to ask, right, before it goes ahead and
00:44:57
◼
►
does stuff like that.
00:45:00
◼
►
Like this does feel like, I mean, this will happen, right?
00:45:05
◼
►
I really do believe that we will have robots in our homes one day purely because I feel
00:45:12
◼
►
like all technology is influenced by science fiction.
00:45:16
◼
►
And whatever was in science fiction when people were kids is what they eventually want to
00:45:22
◼
►
And that we just trend towards science fiction because all of these inventions require people's
00:45:27
◼
►
imaginations and the best imaginations are the people that create these worlds and then
00:45:33
◼
►
and that just informs our own imaginations, right?
00:45:36
◼
►
And then I think a lot of times,
00:45:38
◼
►
we end up just making what we saw in movies as kids.
00:45:41
◼
►
And The Jetsons is formative for many of us,
00:45:45
◼
►
and we gotta have a robot butler at home, I guess.
00:45:49
◼
►
- Yeah, also, I don't want it to inject itself,
00:45:53
◼
►
or interject itself, I should say, into relationships.
00:45:57
◼
►
So I don't want it telling my kids yes or no
00:46:02
◼
►
thinking watch TV after school or you know hey your wife was mad when she left
00:46:06
◼
►
the house you didn't see it I'm just giving you a hand like I don't think I
00:46:10
◼
►
want that in my life yeah I don't want I don't want to be in an argument and then
00:46:16
◼
►
the robots like actually two days ago you said this right right where it's
00:46:22
◼
►
like you're arguing about like who said what and then the robot jumps in and
00:46:26
◼
►
it's like well Bob's right Mary's wrong yeah I don't I don't want that like the
00:46:32
◼
►
robot should keep its mouth shut in my opinion. Dumb robot. Who does he think he is?
00:46:36
◼
►
Also, I don't want it to murder anybody. And I say that jokingly, but you said like
00:46:41
◼
►
a home security system. There's a real question here about ethics. Like, if someone breaks
00:46:46
◼
►
into my house, does the Echo robot have the right to stop them with force?
00:46:51
◼
►
I had an imagination feature here earlier today and decided not to put it in the document,
00:46:58
◼
►
now I will use it because now you've brought that out in me. I was imagining like a net gun.
00:47:03
◼
►
You come home, there's just a guy in a net in your kitchen like you tried breaking in so I stuck him
00:47:09
◼
►
in a net. Yeah or if like your phone's not connected to the wi-fi so it doesn't know it's you and then
00:47:14
◼
►
you get hit with a net. Oh yeah, the wi-fi was down so I thought you were a bad guy. I mean like
00:47:19
◼
►
when you introduce things like this like these are the questions like you know we're being funny
00:47:24
◼
►
about it, but hopefully someone's thinking about these things seriously.
00:47:28
◼
►
It's the self-driving car problem, right? Do you kill ten pedestrians or two people
00:47:35
◼
►
in the car? These are the things that eventually have to be coded or logic'd out in some way.
00:47:41
◼
►
If my house is on fire, who does the robot help save?
00:47:45
◼
►
Who does it go for first? Does it leave the dog? What does the robot do?
00:47:51
◼
►
I would train mine to take the Drobo.
00:47:54
◼
►
Get the data out.
00:47:56
◼
►
Drobo first.
00:47:58
◼
►
Don't second.
00:47:59
◼
►
Just throw the Drobo out the window and then come back first.
00:48:02
◼
►
There's hard drives in there.
00:48:03
◼
►
You've got to be gentle with the Drobo.
00:48:04
◼
►
You've got to sit it down gently on the sidewalk.
00:48:07
◼
►
This is when it ejects the balloon
00:48:09
◼
►
that it ties to the Drobo and pushes it out.
00:48:12
◼
►
I would take it, but I'm waiting for the Mac Mini
00:48:13
◼
►
to eject it so I can unplug it safely.
00:48:17
◼
►
You've learned very well.
00:48:19
◼
►
I mean who knows, right, like if this is a pie in the sky thing, if this is a real thing.
00:48:24
◼
►
I agree with you that science fiction to a degree shapes our future because we're, that's
00:48:28
◼
►
what we grow up with as kids, that's what as adults we want to see happen.
00:48:31
◼
►
Um, I don't know man, like I like the voices and stuff but this seems like a totally different
00:48:36
◼
►
thing so I don't think it's anytime soon but it's something worth thinking about.
00:48:41
◼
►
But it's weird.
00:48:42
◼
►
It's weird to think about.
00:48:43
◼
►
It is weird.
00:48:44
◼
►
Today's episode is also brought to you by Slack, a collaboration hub that lets you organize
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teams, for your office. No matter what type of group you have, Slack is perfect for it.
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And when you do, you will know that everyone is always in the loop. All the relevant information
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◼
►
that you need is in one place and it's easily accessible. And it's super simple for new team
00:49:08
◼
►
members to get up to speed. Slack helps you dramatically reduce the number of emails that
00:49:12
◼
►
you'll need to send, whilst also streamlining your team's communication. Everything is kept in one
00:49:18
◼
►
place. So you can search and find stuff. You can send messages to people in single groups or small
00:49:25
◼
►
groups. All of the history is there for everybody to see. So you're not in a situation where like
00:49:30
◼
►
someone forgot to hit reply all and now you've just got that one person's thing and then you
00:49:34
◼
►
have to forward that to everyone else. You don't have to do any of that with Slack. And Slack has
00:49:38
◼
►
so many incredible integrations it becomes more and more powerful all the time. As well as real
00:49:43
◼
►
time messaging, you can do video and voice calls, you can do group file sharing, you
00:49:47
◼
►
can integrate with all of the apps and services that you use, stuff like Google Drive, Salesforce
00:49:52
◼
►
and Zendesk and I'll say it's actually not even that difficult to build Slack bots of
00:49:57
◼
►
your own, I actually built one. It's very simple, like it just talks to a Google Sheet
00:50:02
◼
►
but like I was able to do that, that's how cool it is. And they have great guides for
00:50:05
◼
►
that sort of stuff as well. Everything's in all one easy to use app, you can use drag
00:50:09
◼
►
and drop file sharing that works with all the apps and services that you already do
00:50:14
◼
►
and Slack will work wherever you do. Their mobile apps for iOS and Android sync seamlessly.
00:50:19
◼
►
It's on the web, it's on all major platforms, so you're able to pick up where you left off
00:50:24
◼
►
no matter where you are. I would be lost about Slack at this point. It is so embedded in
00:50:31
◼
►
the way that I do business. At this point, it's just where I go every day. It's one of
00:50:36
◼
►
the first things that I check when I'm getting ready for the day and it's one of the last
00:50:40
◼
►
things that I check in the evening. Because my Slack group, the Slack group that we run
00:50:45
◼
►
now, it's so split so nicely. We have general channels and fun channels where people can
00:50:50
◼
►
hang out but then we also have channels where all the work is being done and where messages
00:50:54
◼
►
are being shared. It is really the hub of a lot of the stuff that I do in my life. It's
00:51:00
◼
►
really an incredible tool. To learn more about Slack, head to slack.com, that is s-l-a-c-k.com.
00:51:07
◼
►
Thanks to Slack for their support of Real AFM and for giving us an easy way to communicate
00:51:11
◼
►
every day. Slack, where work happens.
00:51:14
◼
►
So Amazon, talking about trade-offs. Would you like Amazon to have access to your car?
00:51:22
◼
►
I like it more than having access to the front door of my house, I think.
00:51:27
◼
►
This is similar to that front door system thing where you could set up a camera on a
00:51:31
◼
►
lock Amazon Key I think it was called.
00:51:34
◼
►
I think Amazon Key now includes this Amazon trunk delivery.
00:51:39
◼
►
They have partnered with GM and Volvo to allow them to deliver packages to the trunks of
00:51:44
◼
►
cars in 37 US cities.
00:51:47
◼
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This is currently restricted to Prime customers who have cars that are from the 2015 model
00:51:52
◼
►
year or newer, and they also have to have an active OnStar or Volvo on-call accounts.
00:51:58
◼
►
What are these things?
00:52:00
◼
►
OnStar at least is, I think it does a bunch of stuff, but one thing it can do is it monitors
00:52:04
◼
►
for an accident and then it basically calls you in the car, like not your phone, but it
00:52:09
◼
►
calls the car.
00:52:10
◼
►
It's like, "Are you okay?"
00:52:11
◼
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It can call 911, it can share your location.
00:52:14
◼
►
I think OnStar also does like, "Hey, I'm looking for XYZ, can you help me find assistant
00:52:21
◼
►
type stuff, I'm not really sure. I assume Volvo on Call is similar.
00:52:24
◼
►
Yeah. One of the other things that they can do, Volvo on Call, and also some of the other GM
00:52:30
◼
►
connected things, they can actually lock and unlock cars because that's how this is done.
00:52:37
◼
►
So you use the Amazon Key app to describe the car and you register your
00:52:46
◼
►
GPS and license plate with it as well. And basically, you can say I want it delivered
00:52:52
◼
►
to the trunk of my car and as long as your car is parked within a safe radius of an address
00:52:58
◼
►
already used for an Amazon delivery, so your home or your office or whatever, right, so it's in the
00:53:03
◼
►
parking lot or it's in the driveway, Amazon will deliver to the trunk of the car. You get notified
00:53:08
◼
►
every step of the process and it's possible for you to change your mind and block the delivery
00:53:12
◼
►
at any point forcing the delivery to be sent to a physical location like a front door somewhere
00:53:17
◼
►
your driver will be sent your license plate and GPS so you can find the vehicle and when they
00:53:22
◼
►
arrive they make a request to the car's connected service right so like on star over one call
00:53:27
◼
►
and the trunk is opened so why would you do this is i think a huge question because like
00:53:34
◼
►
if it's close to your if if the car has to be near your home or your office why would you have
00:53:42
◼
►
something delivered to the car. So Amazon posted a video because they've been doing
00:53:47
◼
►
some like data tests of this in some cities and they spoke to some customers and there
00:53:52
◼
►
were two I think kind of compelling reasons for doing this. One, speaking to a mother
00:54:00
◼
►
who had diapers delivered to the car because they didn't want a doorbell to ring and wake
00:54:07
◼
►
It's like, "Okay, makes sense."
00:54:09
◼
►
Or another person who was saying that they had birthday presents for their child and
00:54:15
◼
►
they didn't want them to be spotted, so they were put in the car, so then they could
00:54:20
◼
►
be brought into the house at a safe time.
00:54:23
◼
►
I could also see this being a better way to receive deliveries at your office.
00:54:27
◼
►
Because the car's not going to move, and so one of the things that is a good idea about
00:54:34
◼
►
the giving Amazon access to your front door thing is you don't have to be home, right?
00:54:39
◼
►
That's the key part of these things is this means that Amazon can deliver without needing
00:54:45
◼
►
to rearrange deliveries. And the thing about the car is the car is way less personal. They
00:54:51
◼
►
only have access to their trunk and it's super hard from the trunk in a lot of cars to get
00:54:55
◼
►
to the main part of the car, right? If you're an average size human being. It's kind of
00:54:59
◼
►
out of the way, way less personal. They can't get access to you. They're not going to have
00:55:03
◼
►
problems with pets, right, and all that kind of stuff. So it is a more compelling thing,
00:55:08
◼
►
I think, than having something delivered directly into your home. But it's still got the weirdness
00:55:15
◼
►
factor, right? Of like some rando is gonna put something into your car.
00:55:22
◼
►
Yeah, I mean, I guess it feels a lot better than the house. Another situation that I thought
00:55:28
◼
►
of when you were talking about I had a job years ago where it was actually very difficult
00:55:33
◼
►
to have packages delivered to the building because the way the building was and the way
00:55:37
◼
►
security was, it was a real hit or miss situation.
00:55:41
◼
►
And oftentimes you would end up with something that was, you know, unable to deliver rescheduled
00:55:47
◼
►
or go pick it up at the depot or something.
00:55:49
◼
►
And that was frustrating.
00:55:51
◼
►
And something like this could have, you know, alleviated that because the parking lot wasn't
00:55:56
◼
►
necessarily all behind a security gate.
00:55:58
◼
►
So if I knew something was coming today, I could leave my car in the front parking lot
00:56:01
◼
►
outside of security and something could be delivered to it.
00:56:03
◼
►
I don't have to deal with the front desk and all that stuff.
00:56:06
◼
►
So there are reasons for it.
00:56:08
◼
►
And I do think it feels a lot better than the home, partially because there's a third
00:56:14
◼
►
party involved because they are requiring that step through OnStar.
00:56:19
◼
►
You're not giving Amazon a key to your car.
00:56:22
◼
►
You're giving Amazon the ability to speak to your car manufacturer system that you assumedly
00:56:30
◼
►
trust and they have that middle step there.
00:56:34
◼
►
That does feel better to me than having a lock with a code and a camera.
00:56:40
◼
►
At least now there's some other entity who's aware of what's happening and that's involved.
00:56:46
◼
►
To me it feels like it's another step of verification in a way.
00:56:51
◼
►
If I want to cancel it, I just tell OnStar, "Hey, I'm not doing this anymore."
00:56:55
◼
►
And so if you get any calls, don't let them do it.
00:56:56
◼
►
Whereas with the house, you have to change your lock because you're going to take the
00:56:59
◼
►
smart lock off or whatever.
00:57:00
◼
►
So I think, you know, I don't know if it's particularly useful to me in the way my life
00:57:04
◼
►
operates but I could see it being useful to people and I could see why you would do this
00:57:09
◼
►
instead of delivering to your house when no one's home.
00:57:12
◼
►
Alright, last thing today.
00:57:15
◼
►
So we spoke a couple of weeks ago that Spotify was having an event this week and we were
00:57:22
◼
►
thinking that there was this rumored car speaker device that we thought was going to appear.
00:57:29
◼
►
That did not happen.
00:57:31
◼
►
So who knows what was going on with that.
00:57:33
◼
►
Maybe that's still something for the future.
00:57:35
◼
►
But Spotify did in basically the event was to talk about their business model and some
00:57:40
◼
►
changes that they're making to their free tier as a way to try and convince
00:57:44
◼
►
people to subscribe to their service for money. Let me tell you some of these
00:57:49
◼
►
features, Duman. So one of the things that they're adding to the free tier is
00:57:53
◼
►
access to 15 select playlists of which you can play any song you want in any
00:57:59
◼
►
order. Now that might sound a bit peculiar if you've never used Spotify
00:58:03
◼
►
free tier but previously you've been forced to shuffle playlists and artists
00:58:08
◼
►
And this is, you know, this is just a restriction that they're trying to put on you so it's frustrating, right?
00:58:14
◼
►
Because they want you to get the money, but now they're gonna do a free 15 playlists
00:58:19
◼
►
That you can choose and you can do whatever you want with but these playlists are create created and curated by Spotify
00:58:26
◼
►
It includes stuff like discover weekly and stuff like that
00:58:29
◼
►
Outside of this free 15, you're still gonna be forced to shuffle as you were before, right?
00:58:35
◼
►
so you can't go to like, I don't know, Counting Crows.
00:58:37
◼
►
I have no idea why they came into my head.
00:58:40
◼
►
I was trying to think of like a band Steven would like.
00:58:44
◼
►
And I don't think you like Counting Crows,
00:58:46
◼
►
but they just came to my head.
00:58:49
◼
►
I was going to say the Postal Service,
00:58:50
◼
►
but I was like, that's too sad.
00:58:51
◼
►
And then, you know what, I think I was trying to think
00:58:54
◼
►
of Defqab the QT, but say Counting Crows instead.
00:58:57
◼
►
- There's the curse sounds, it's the curse sounds.
00:58:59
◼
►
- Yeah, I mean they have that one song everybody likes,
00:59:01
◼
►
but past that, eh.
00:59:04
◼
►
Anyway, but Counting Crows, maybe it's something to do with like parking lots or something
00:59:09
◼
►
because we were just talking about cars.
00:59:11
◼
►
Who knows why they popped into my head, but let's say you wanted to listen to Counting
00:59:14
◼
►
Crows, you're still going to have to have all that shuffled.
00:59:19
◼
►
You're now going to be asked in the sign up process what your favorite artists are.
00:59:26
◼
►
This is akin to like Beats Music and then Apple Music.
00:59:28
◼
►
Yeah the Bubbles.
00:59:29
◼
►
Yeah the Bubbles.
00:59:30
◼
►
I wonder if they're going to do Bubbles too.
00:59:33
◼
►
But this will allow Spotify to immediately tailor their experience to you.
00:59:36
◼
►
Right, so they'll show you artists more quickly that you're used to without
00:59:41
◼
►
having to wait for it to learn. They have a feature called
00:59:45
◼
►
"assisted play listing" which is machine learning to help you build new playlists.
00:59:50
◼
►
So when you're putting a playlist together
00:59:51
◼
►
it will suggest songs to you based upon what works with the previous song that
00:59:55
◼
►
you just added to that playlist. That's really cool. I think that's really
00:59:59
◼
►
awesome. I like that feature a lot as like this is a way for you to build a cool playlist,
01:00:05
◼
►
stuff that's going to work well together. I like the sound of that. And a data saving mode
01:00:10
◼
►
to reduce data for people on smaller data plans. So all of this sounds really good and I guess that
01:00:18
◼
►
what Spotify is trying to do is to show you how good the service can be if it's like completely
01:00:23
◼
►
unrestricted to you, especially with the playlist stuff. But do you think that this is going to make
01:00:28
◼
►
people that wanted the free tier pay for the paid tier like in big enough numbers for them
01:00:33
◼
►
to actually do this?
01:00:34
◼
►
Yeah, I don't know.
01:00:36
◼
►
You know my brother uses Spotify uses the free tier and having music shuffled that I
01:00:41
◼
►
can control would drive me bananas.
01:00:44
◼
►
I'm an album front to back kind of guy.
01:00:45
◼
►
So I get what you're saying.
01:00:48
◼
►
But this feels like they're just adding more carrot and not any more stick to people who
01:00:51
◼
►
want to they want to move up to a paid subscription.
01:00:55
◼
►
So I don't know if it'll work or not.
01:00:57
◼
►
Spotify is on the hook for making that transition happen more often though because now they
01:01:01
◼
►
have shareholders and they need, like we spoke about a couple times ago, they need to work
01:01:08
◼
►
on getting more people onto that paid service and I think you're right.
01:01:12
◼
►
The playlists are the best things about Spotify and if they can give you a tease of that then
01:01:18
◼
►
maybe that's enough carrot but I don't know if people will respond or not honestly.
01:01:23
◼
►
I agree like that the playlists are the thing right like that everybody that loves Spotify talks about discover weekly a lot
01:01:30
◼
►
Right, and I will say that Apple have those playlists
01:01:33
◼
►
But I don't know where it's getting some of this information from so like, you know, it has they have like your favorites mix, right?
01:01:40
◼
►
They consistently show me songs in my favorites mix that I know I only ever listened to twice
01:01:47
◼
►
Because it was songs from albums from the inquisitive series
01:01:52
◼
►
It's always got for me like a song from Pavement, which was Brad's band, which I don't like,
01:02:00
◼
►
or a song from the Sweeney Todd album. And it's like, I know that I've only ever listened
01:02:06
◼
►
to these like once or twice, like why are they in my favorites mix? And I guess maybe
01:02:10
◼
►
it's trying to like, make sure it pulls, like doesn't try and have too much of the same
01:02:17
◼
►
artist or whatever, but I think that there's something going weird in that algorithm where
01:02:22
◼
►
it's thinking that I want to listen to those. Because I can tell you, I don't, right? Like,
01:02:30
◼
►
I don't understand why it would show me that stuff. Like it's not giving me an impression
01:02:34
◼
►
like it's learning what it thinks it knows about me. Like I'm looking at it right now.
01:02:39
◼
►
And there's a lot of really good stuff in there. Some of my favorite songs, there's
01:02:42
◼
►
stuff that I do really enjoy, but yeah, there's another Pavement song. Like why is that in
01:02:47
◼
►
there like I don't like it and I've never listened to it more than once I
01:02:51
◼
►
listened to it one time because I really didn't like that album and like I just
01:02:55
◼
►
don't understand like where did that come from all like big girls don't cry
01:02:59
◼
►
by Frankie Valli in the Four Seasons I know I've not listened to that song in
01:03:03
◼
►
like four years like I don't understand where that's come from but all of the
01:03:11
◼
►
other stuff is pretty good happens really good machine learning right I
01:03:15
◼
►
- I guess so.
01:03:16
◼
►
- We'll see, I mean I wish them luck,
01:03:18
◼
►
because Spotify, like I said, they need to do this,
01:03:20
◼
►
and I think with Apple Music,
01:03:23
◼
►
it's still way behind Spotify in terms of subscriber count.
01:03:29
◼
►
It's native, and that's a big leg up,
01:03:32
◼
►
and Apple can run out the clock on Spotify, right?
01:03:34
◼
►
Like Apple has, for all intents and purposes,
01:03:37
◼
►
unlimited money, and Spotify, for all intents and purposes,
01:03:40
◼
►
does not, so they need to do this.
01:03:44
◼
►
I wish him luck because I think Spotify being good is good for Apple Music.
01:03:48
◼
►
I think people who use Spotify, the free service, even if they stay on free, this makes Spotify
01:03:54
◼
►
stickier and that's a good thing as well.
01:03:56
◼
►
If you want to find show notes this week, you can do so in your podcast player or you
01:04:01
◼
►
can head over to the website relay.fm/connected/190 is this week's episode, Today I Learned.
01:04:09
◼
►
You can get in touch with us while you're there.
01:04:11
◼
►
You can send us an email with your feedback and follow up.
01:04:14
◼
►
You can do that on Twitter as well.
01:04:17
◼
►
You can find Myke there as I-M-Y-K-E.
01:04:20
◼
►
And Myke is the host of a bunch of shows here on Relay.
01:04:22
◼
►
Go to relay.fm/shows.
01:04:25
◼
►
If you like connected, I promise you,
01:04:26
◼
►
you will find something else that you will love.
01:04:29
◼
►
Just as much, not more than connected,
01:04:31
◼
►
but the same amount, equal amounts of love.
01:04:33
◼
►
If you wanna find me on Twitter,
01:04:35
◼
►
you can do that as ismh and I write 512pixels.net.
01:04:39
◼
►
He's not here this week, but we're usually joined by Federico Vittucci.
01:04:43
◼
►
He is the editor-in-chief at MacStories.net.
01:04:45
◼
►
If you want to tell him how much you missed him this week, please do that.
01:04:49
◼
►
You can find him on Twitter @Vittucci.
01:04:54
◼
►
We'd like to thank Smile, Molecule, and Slack for sponsoring the show this week.
01:04:57
◼
►
Until next time, Myke, say goodbye.