322: ismh@hey.com
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Hello and welcome to Connected, episode 322. It's made possible by our sponsors this week,
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Squarespace, Pingdom, and Bombas. My name is Stephen Hackett and I'm joined by Mr. Federico Vittucci.
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Hello, how are you?
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Are you excited for Thanksgiving? Do you do anything for Thanksgiving? I know Myke and Nadina do.
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not really and I'm not excited I'm just sad because we're just at home without
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seeing our family so same same Myke how are you great it's good you told us
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earlier you're gonna make a Thanksgiving dinner what are you gonna make started
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yesterday started today actually who and I didn't started some of the work today
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So she did a, what is it, like a dry brine on, we're doing chicken. We're doing just
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chicken breast because we have a turkey dinner in like a month. We do turkey at
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Christmas so we've just decided to have chicken today because I don't like
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turkey enough to do it twice in a month.
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Same, yeah I'm not a big turkey fan.
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So we're going with chicken. We're doing sweet potato casserole, the marshmallow
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version. We ordered a pumpkin pie from a nice bakery that arrived today.
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We'll be doing potatoes and something with green beans and yeah we've got we've
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got like a whole big thing going on. I'm very excited for tomorrow because I kind
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of choose to celebrate Thanksgiving because nobody's around to work with me
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so I might as well take the day as a holiday because no one will answer my emails, no
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one will record shows, so I may as well celebrate it. There you go.
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All right we've got a bunch of follow-up and as promised we're gonna start with
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the face ID and masks. When Mary was on the show last week this was shared that
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you could cover half your face and do the face ID and then cover the other
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half of your face. So Mary did this and she said it worked a couple of times and
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then it stopped working. So she was able to unlock her phone I think with a mask
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three times and then it basically just refused. I wonder if this is one of
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those training things like you really just have to like be in it because you
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know we all know this that when you if it doesn't recognize you and you put
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your code in it learns and then over time Face ID gets better I wonder if
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this is one of those things that you just have to really commit to it you
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know yeah maybe but I don't know it's interesting that it worked at all
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honestly because it seems like one of those snake oil things to me so I'm
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surprised that it worked at all yeah I haven't bothered doing it I just kind of
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accepted that I need to put in my passcode a lot of the time. Yeah. It just sounds...
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I don't want to mess up the algorithm, you know? It just seems like one of those things
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where you do it and suddenly the little intelligent part of your phone just goes crazy. And I
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don't want to do that. I don't want to trick the computer, I guess.
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Yeah, I didn't do it... I think I said this on the show at some point, maybe I didn't,
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is that I have gone from a six digit pin code
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back to a four digit pin code during COVID.
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- Oh, I've never gone up to six myself.
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- I always stayed at four.
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- So Mary's phone requires six
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because she has her work email on it.
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And unlike Relay FM, they have security protocols
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around their email that require phone codes.
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- LOL security.
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- We have two factor authentication turned on.
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- Yeah, that's what I do as well.
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I mean, tooth factor is pointless if it's actually hidden behind a four.
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It's four code passcode because the tooth factor, I mean, you could say, "Oh, I got
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tooth factor," but it's all signed in in the apps.
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So don't steal mic and ice phones is what we're saying.
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But her employer requires, like they have a big Outlook system and so her work email,
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one of the things with that is to enforce a six digit PIN, not just on her phone, but
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on her watch as well.
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It's like, "Mmm, she's a teacher. What secrets could she have?" The answer is the next week's
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vocabulary test, I guess. So she's still in the six-digit world.
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Well, I mean, you get it though, right?
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Oh yeah, they have like 100,000 employees.
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I just want to say this before we get the emails where Steven's like, "Have you never
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heard of this privacy thing for school children?" So it has now been said.
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We made jokes last time about Apple authorized service providers all having the same furniture
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and stuff and I was really hoping someone would give us details on this and someone
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So Thomas sent a string of tweets in to us saying that they used to work at an Apple
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premium reseller so that is different from like an Apple authorized service provider
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which what I was doing ASPs do repairs APRs sell things and you can have a company that
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does both, gets you a company that can do both.
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But if you're an APR, it is very tightly controlled, as we sort of joked about.
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So Apple approves the store location, the building size and layout.
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They provide plans on which devices, tables, and layouts go, so like they give you a blueprint
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of where everything will sit.
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You're required to buy the furniture from a specific company that is indeed very similar
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They come with their own security and chargers, placement of devices is given in centimeters,
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and I knew this from my Apple Store days.
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We had a visual team and we had standards of like, the iMac goes here, the keyboard
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goes this far away from the foot of the iMac, the mouse goes this many inches over.
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It's all very tightly controlled.
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Apple tells them what device color needs to be where, so like the pink MacBook Air goes
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here, this iPhone was blue, now it's black.
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tightly controlled but you get to use the Apple logo which is a big deal in this world.
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AASPs can only use the Apple logo in very certain circumstances and very often you would see the
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Apple logo or something close to it, people using it shadily. But if you're an Apple premium reseller
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you you get those perks if you follow all of these rules which sound very stressful to keep
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up with to be honest with you. So there you go. I cannot believe it is as detailed as this. I can't
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but I also super can believe it. But I have a secondary question though that if anybody can
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answer, maybe Thomas can answer. Okay. Because I've been to these, and like what I always find at
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these stores is they always look like old designs, so do Apple request that the design is changed
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at some point? So like are all these stores gonna have to update to the, you know, trees and
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limestone everywhere. Or I wonder if they keep them like one generation behind
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because they're not Apple stores. Just to remind you you're not the real thing.
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You gotta keep them down. You gotta fully rise up. That's right. So why is there an EMAC back there?
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Well Apple said we have to leave it out. So do you guys think that there's
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like a convention for Apple premium resellers? Like, do they all get together?
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Like a training program, maybe? And talk behind Apple's back.
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Oh, that's a different thing. Like, there's like a big slack and they're all in it?
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No, like a retreat. Like a retreat for Apple premium resellers.
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Maybe. I've always wanted to have like a company
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retreat except my company's like two people. You just go hang out with Jon.
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Well, yeah, but do you call it a retreat?
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You do so your business can pay for it.
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What if our company and your company have a joint retreat and then it could be four
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I don't know, I just find the idea of company retreats fascinating, especially for big companies,
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like 50, 60 people.
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I think that'd be like three and a half people because I also work for Max Story some.
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So I'm like, I get to wear like the relay shirt and the Max Story shirt like sewn together.
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Yeah, you have to cut it down the hall. But like describe like have you guys ever been on a company retreat?
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Yes, I have. Okay. So do you ever end up in an awkward situation where like, I don't know,
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there there must be activities, right? Oh, yeah, because team building.
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Okay, so do do you ever end up in like an awkward situation when say you're playing football or something or you're
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hiking, whatever, and like there's also your boss.
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And let's say you're playing a sport and you don't want to hurt your boss, like you want to make them believe they're winning.
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So does it get kind of awkward that way?
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I'm sure in this very specific example that you've given it could get awkward.
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Like, do you want to play football with John?
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Like, what is this?
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No, I'm just asking about the psychological effect of these company retreats in the sense of
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They seem to me like things can get kind of awkward in different scenarios.
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I think if you work for Michael Scott it might, but I think for, you know...
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I guess that's what I'm picturing.
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I don't want to go on the Dunder Mclune.
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I'm sure there are some that are like that, but you know.
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Interesting.
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I don't know, I find it fascinating.
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That was not the case with ours.
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It was fine.
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That's good.
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Tell me about Google adopting new things in iPadOS that are really old things on iPadOS.
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This is a super just quick thing.
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I just want to complain.
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Chrome on iOS, on iPadOS has added multi-window support.
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It's definitely the the app that we all want it to be included on.
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Come on, Google.
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You're so behind.
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Like I need I need good trackpad support, right?
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On iPadOS. I also really want multi-window.
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Just make it happen.
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Microsoft can do it.
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Do you think that this was like a trade
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so they could be a default browser? Apple was like, yes,
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but you have to support multi window.
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I mean maybe, but they did it way after. So.
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Myke, are you using Chrome as your default browser on iOS and iPad OS?
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No, I'm all Safari. I'm all Safari. I switched with iPad OS,
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whatever the first one was because they did a default, uh, like, sorry,
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like the good beefed up like desktop Safari.
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So last year 13. Yeah.
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So I swapped,
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I switched during the beta process and then switched on the Mac too.
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On the Mac too. Interesting.
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It pushed me like the desktop Safari pushed me on all devices because
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I am a firm believer of like, if you use a browser,
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you should use that same browser everywhere because that is true.
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That's wild of a wise because you lose out on so much,
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just like the shared history.
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Yeah. It's like walking with two different shoes at the same time.
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You don't want to do that when I have the same browser everywhere.
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I remember walking.
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Oh yeah, how was your foot?
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Oh, that's fine.
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Have you fallen again?
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No accidents this week to report.
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Oh, excellent.
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That's good, that's good.
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Very good news.
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But you've been keeping yourself busy though, haven't you?
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Yeah, I'm working, doing stuff.
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I have released, to complement my Mac OS wallpapers in 5K, I took a bunch of the OS 9 wallpapers
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and made them 5k and some of these are not good. Yeah I don't know why you did
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this because alright so like the Mac OS X wallpapers are all great.
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Yeah. The Mac OS 9 wallpapers are all bad. They're all bad. They're just different levels of bad.
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My favorite one is the really weird finder face. It's huge. Who cares about finder that much that
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were making their desktop background. They're all really really bad. Really bad.
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The capsule one is the most concerning to me because it just looks like pills flying by.
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Which one? The green one? Yeah it just looks like Advil or something going by.
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I have a question. I have a question. What's up with shutters?
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I don't know it's like that and bottles. Shutters and bottles?
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and Golden Poppy are just like pictures and then the rest of them are these like acid trips
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I think it's kind of like the inverse of the ones they put on Big Sur right
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where it's like here's some illustrations of places where did you come from
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UFO 2 is my favorite uh the orange and the orangy UFO one
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I think the I think the the the bottles one is like obviously like those are the
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the bottles that contain the substances that this person took before the acid trip. And
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if you look at the wallpaper, you can see those are empty bottles. There's a reason
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If anything, Steven, this is a really good demo of machine learning, like, applied in
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practice to something that somebody, I'm sure, will enjoy. Or not. But, like, the super resolution
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in pixelometer. Like if there ever was a feature that you could say, this is what machine learning
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can actually do in practice, upscaling small images to bigger sizes and have these kinds
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of results in with that kind of performance. I think that makes for a really good demo
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to understand like, well, because we hear this talk of like machine learning improvements.
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Yeah. And it's like, why are you spending so much time on putting so many cores in there?
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Like what does it do for me? And yeah, you're right. This is a great example of it.
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Yeah, so this is how I did it. So these all originally were 1024 by 768 or smaller.
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And if you look at some of them, like some of the grape ones, like, look at this one,
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great gravity, for instance, is out of focus. That's how the original one is too.
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It's not that this pixelmator Pro feature botched it, it's that it scaled up what it had to work with,
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and the original small one is blurry.
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this was really impressive. I did this on an M1 MacBook Air and at the same time I
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ran one on my Mac Pro and the MacBook Air destroyed it. Like it wasn't even it
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wasn't even a contest and I've got a pretty decent... That makes a lot of sense
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though right like more than I think a lot of other stuff is like the Mac Pro
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does not have a specific thing right for this. Right and so this is a really the
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The first example that I have come across where I was like,
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oh, this is what a neural engine can do-- because on iOS,
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it's kind of nebulous, right?
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It's like, oh, it's doing machine learning.
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But when you can do this and compare it
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with a machine with a neural engine and one without,
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you can really see what this is capable of.
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So I guess this is taking advantage of some machine
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learning APIs then, right?
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Isn't it based on Coromel?
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Yeah, I think it is.
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It is based on the--
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We'll put their blog post in the show notes,
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'cause it is pretty interesting,
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and they compare this versus other ways to do it.
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But yeah, it was really fast,
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and the feature is why I did this.
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I was like, oh, I wonder what I could like,
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'cause I was so interested in what this would be,
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and then it popped in my mind that,
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oh, I have a bunch of OS 9 wallpapers.
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I wonder how it would scale them up,
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and it did a remarkable job.
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I mean, some of them that are sharp,
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like the flower power or bottles or something,
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like they look good full size and they started out super tiny.
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So it was really impressive.
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And now people have a bunch of wacky wallpapers to use.
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Yeah. A thing that I've done, which is not as good,
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but like on the Pixelmator for iOS is,
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is it called Pixelmator Photo?
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Yes. Well, there's both Pixelmator and Pixelmator Photo,
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but what you're thinking of is Pixelmator Photo.
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By the way, Pixelmator confuses me now.
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like I like the old one, which is kind of like like has a lot of like tools where you
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can make things and like, can you do that stuff in Pixelmator Pro because all they ever
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seem to show is just like edit this picture. So based on what Jon tells me, I believe that's
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the case. But I'm still I like you. I'm still using like the base Pixelmator on my iPad
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when I need to like, well, I use some more on my Mac than my iPad. And yeah, for like
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those kinds of things or like yeah if I'm if I'm like tinkering around to make
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a chapter art for a show or whatever. I think you can in Pixelmator Pro. Okay because what's
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concerned me is they've renamed it to Pixelmator Classic and that tells me it's going away.
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So I just wanted to like because I believe when Pixelmator Pro originally came out it
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was much more just like do stuff with photos but I maybe I'll try it out or something
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because going through their website doesn't, it just,
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it doesn't seem clear to me that it can necessarily do all the things that I'm
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used to. But anyway,
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Pixelmator photo is really cool because like I've done stuff
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where you can remove people from an image and stuff like that.
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And that was on this before they brought it to,
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I think before Pixelmator pro even existed. Yeah. It's just very,
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very clever stuff. So really cool.
00:17:24
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This episode of connected is brought to you by Squarespace. Make your next move
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in Squarespace lets you easily create a website for your next idea, complete with
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◼
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unique domain name, use of some really awesome looking award winning templates
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◼
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and much more. Think about a website you may want to build. Chances are it's much
00:17:43
◼
►
more than just static pages. Maybe you need an online store or want to host a
00:17:47
◼
►
portfolio or write a blog or host a podcast. Squarespace is the all-in-one
00:17:52
◼
►
platform lets you do all of that stuff all under one one place and there's
00:17:58
◼
►
nothing to install there's no server patches to worry about no upgrades are
00:18:01
◼
►
needed in the middle of the night. Squarespace has it covered so you don't
00:18:04
◼
►
have to worry about it. They have award-winning 24/7 customer support if
00:18:09
◼
►
you have any questions or need any help. Let's you quickly and easily grab unique
00:18:12
◼
►
domain name and of course all of those award-winning templates are beautifully
00:18:16
◼
►
designed for you to show off your great ideas. One of my favorite things about
00:18:20
◼
►
Squarespace is that people don't have to be afraid to go in and edit or update
00:18:24
◼
►
the content on their website. So if you help somebody get something built you
00:18:28
◼
►
can show them how to edit it and they don't have to worry about oh I put this
00:18:31
◼
►
picture in and it won't resize and now the mobile website's broken. Squarespace
00:18:35
◼
►
just handles all that stuff for them and it really lets people just focus on
00:18:39
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their content. Squarespace plans start at just $12 a month but you can start a
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trial with no credit card required by going to squarespace.com/connected.
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When you decide to sign up, use the offer code connected to get 10% off your first purchase
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of a website or domain and to show your support for the show.
00:18:58
◼
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Once again, that's Squarespace.com/connected and the code connected to get 10% off your
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first purchase.
00:19:05
◼
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We thank Squarespace for the support of this show and all of Relay FM.
00:19:09
◼
►
Squarespace, make your next move, make your next website.
00:19:13
◼
►
I want to talk a little bit about the new version of 1Password, 1Password 7.7.
00:19:20
◼
►
It's their Big Sur update.
00:19:22
◼
►
And there's a couple of really nice features in here.
00:19:25
◼
►
My favorite by far is unlocking 1Password with your Apple Watch.
00:19:31
◼
►
This does not require Big Sur, but you have to be on a Mac with a secure enclave, so a
00:19:37
◼
►
T1 or a T2 Mac.
00:19:39
◼
►
So this does rule out a bunch of iMacs and stuff.
00:19:42
◼
►
But if you have this, so if you have a MacBook Pro with Touch ID or MacBook Air, or you know,
00:19:49
◼
►
an iMac Pro, Mac Pro, something like that, Mac Mini, and you know, a lot of those systems
00:19:56
◼
►
don't have Touch ID sensors, or maybe use your laptop where the Touch ID sensor is like
00:20:00
◼
►
far away, or maybe it's in clamshell mode.
00:20:03
◼
►
Now you can just unlock with your Apple Watch.
00:20:07
◼
►
And it works just like some of the system props that use the Apple Watch where you've
00:20:10
◼
►
you've got to double click the side button. I absolutely love this.
00:20:15
◼
►
It's fantastic. I love it. I need to set it up on Sylvia's machine because she doesn't,
00:20:22
◼
►
she never bothers to install updates or do like cool things that become available as
00:20:27
◼
►
new features. And then she discovers it because she follows me on Twitter, right? And so every
00:20:32
◼
►
once in a while she opens Twitter and she's like, why didn't you tell me that I can now
00:20:36
◼
►
do this with like Dropbox or 1Password and I'm like "Have you updated your phone?" and
00:20:41
◼
►
she's like "No" and like "Well, you know, you're supposed to do that" and so it's this
00:20:45
◼
►
weird thing that we have where she complains about me not telling her about new features
00:20:49
◼
►
but also she dislikes software updates. Anyway, this is a very good feature. It works on my
00:20:55
◼
►
2018 Mac Mini and it's fantastic. I love how it doesn't require you to do anything on the
00:21:01
◼
►
Apple Watch. The alert just pops up on the watch no matter, like, it doesn't have to
00:21:06
◼
►
be on. It's like Apple Pay and those Finder dialogues. Speaking of the Finder, a few minutes
00:21:13
◼
►
ago—and this is totally, like, it's not related to 1Password, I'm sorry—but a few
00:21:17
◼
►
days ago, Steven, I wanted to ask you, do you know what's written in the "About Finder"
00:21:26
◼
►
Does it still say, like, "The Macintosh Experience"? Does it still say that?
00:21:33
◼
►
says that, the Macintosh desktop experience. Oh man, if we ever had a band. This is like
00:21:41
◼
►
Jimi Hendrix meets Finder, right? The Macintosh desktop experience. Like imagine that with
00:21:47
◼
►
a bunch of flowers and acid colors all around it. And UFOs. That really is the Macintosh
00:21:53
◼
►
desktop experience. Anyway, the Apple Watch. Very, very cool use of the Apple Watch for
00:22:00
◼
►
one password. Just real quick while we're talking about this about like the Apple
00:22:04
◼
►
Watch, it is really cool I would just say as well having touch ID though
00:22:08
◼
►
it's just a million times better I love having such a DMM Pro now yeah I have a
00:22:13
◼
►
question for you why does my iMac Pro turn on its own? Like randomly? Yeah and I
00:22:18
◼
►
know this because my watch buzzes and says hey we just unlocked you my iMac Pro
00:22:22
◼
►
for you. I think you've been you've been hacked Myke. That would explain it it just
00:22:27
◼
►
comes on randomly sometimes. So in energy saver do you have things like wake for network
00:22:33
◼
►
access startup automatically after a power failure power nap any of those things turned
00:22:38
◼
►
on? Wake for network access is on. Maybe you turn that off maybe something's trying to
00:22:43
◼
►
ping it is it off or is it? It was checked. Okay but is the computer off or is it sleeping?
00:22:49
◼
►
Sleeping. Okay it's probably network access something's probably hitting it and waking
00:22:54
◼
►
it up. Like Plex or something like that. Or a notification somewhere. It's probably a
00:22:59
◼
►
notification. I turned that off, I'll let you know if it keeps happening. But it happens
00:23:03
◼
►
like at least once a day. Like I have my iMac on like sleep in and it just goes whoop, up,
00:23:08
◼
►
up, just turns on. It's very annoying. So the other feature in 1Password 7.7 is an inline
00:23:17
◼
►
experience. So if you use 1 password x 10x, which is what I have on my Windows
00:23:23
◼
►
notebook in Edge or I think it's an Edge. So how that works is it instead of like
00:23:30
◼
►
the pop-up window used to get just in the field you get a drop down so it's
00:23:34
◼
►
either your one one password entry for that site or if you have a site with
00:23:39
◼
►
like multiple accounts it gives you a drop down and you can pick the one that
00:23:44
◼
►
you want. I like this feature, but I don't think everybody does.
00:23:47
◼
►
I hate this. I hate this feature.
00:23:49
◼
►
This is a very bad feature. I hate this feature.
00:23:52
◼
►
I feel bad because I know one of the people who worked on this feature and they
00:23:56
◼
►
told me, please like it. And I told them, I hate it. I gotta be honest with you.
00:24:00
◼
►
I hate this feature. I don't know why you did it.
00:24:02
◼
►
The reason I don't like it is because like I turned it on and then I had
00:24:07
◼
►
two autofills compete with each other. Same. So Safari and 1Password,
00:24:12
◼
►
just fighting it out and I never asked for this.
00:24:15
◼
►
It's like, hey buddy, we want to finish your login.
00:24:17
◼
►
I know because as well, it's like so small.
00:24:21
◼
►
Yeah, that you I could barely get like one entry, like maybe you can resize it.
00:24:26
◼
►
I like the feature.
00:24:27
◼
►
I like that the one password icon is in the box so I can click it if I want to.
00:24:32
◼
►
But I didn't like that by default it was enabled because I spent a day
00:24:37
◼
►
being like, what is going on?
00:24:39
◼
►
because I had these two conflicting autofills all the time.
00:24:42
◼
►
Yeah, I really dislike it, which is why I came up with a way...
00:24:48
◼
►
You know, I did my research on the Mac,
00:24:50
◼
►
which is not something that I do frequently these days.
00:24:53
◼
►
And, oh, great, now my OnePassword extension is stuck in Safari.
00:24:57
◼
►
Fantastic. OK.
00:24:59
◼
►
Anyway, you can go to the OnePassword preferences, browsers,
00:25:03
◼
►
and then you just disable Show Inline Menu in Safari
00:25:06
◼
►
and you get rid of the autofill.
00:25:08
◼
►
Also I gotta say...
00:25:09
◼
►
But you can still bring it back if you want to, which is like it's good to have it there,
00:25:13
◼
►
but honestly like I've gotten pretty used to making sure that I have all of the stuff
00:25:18
◼
►
that I need in Keychain because then I have it wherever I need it.
00:25:24
◼
►
Yeah, not a good idea.
00:25:27
◼
►
Because I don't want to disable iCalKeychain, you know?
00:25:30
◼
►
I don't want to turn that off.
00:25:34
◼
►
Hmm, I don't use it so I haven't come across that conflict.
00:25:38
◼
►
If you turn one passwords off do you just get the standard UI, the old UI?
00:25:46
◼
►
You don't use Keychain?
00:25:49
◼
►
I don't use, I don't have any passwords saved in Safari.
00:25:55
◼
►
Because I use one password.
00:25:58
◼
►
But like you can just have them both.
00:25:59
◼
►
No then I've had to change something.
00:26:00
◼
►
And then it's like there and it's easy.
00:26:03
◼
►
why this is weird I don't get it no I would have password in two systems why
00:26:10
◼
►
would you not yeah because I have one system for this but it's more convenient
00:26:15
◼
►
to keep them in Safari it is no one password because then I have them on my
00:26:19
◼
►
other devices same with that aren't that aren't Apple devices do you use non
00:26:26
◼
►
Apple devices yeah I've got a PC notebook that I use every time I stream
00:26:30
◼
►
Yeah, but like all of my stuff is in 1Password.
00:26:33
◼
►
But why is it awesome in Safari then? You just need one place for your passwords.
00:26:37
◼
►
No, because 1Password is not as easily accessible in all places.
00:26:42
◼
►
Like if I go to an app to log in, 1Password isn't always there.
00:26:48
◼
►
Yeah, that's on them for writing a cruddy app that doesn't support
00:26:50
◼
►
autofill passwords, which has been around for three years.
00:26:53
◼
►
Right, but I can't be like, oh, so like now I'm just not gonna do it because this app,
00:26:58
◼
►
like I have no control over this.
00:27:00
◼
►
This is a fascinating thing we just discovered about you.
00:27:04
◼
►
I love finding out the way that like people use their computers in weird ways.
00:27:08
◼
►
You know it's not called "one password" because you're supposed to keep your passwords in one place, right?
00:27:14
◼
►
That's not what the name is for.
00:27:16
◼
►
Steven takes it so literally, he has just one password and one password.
00:27:20
◼
►
It's like "I'm just doing what it tells me!"
00:27:22
◼
►
Which is weird because one password is supposed to let you use different passwords, but I misconstrued it.
00:27:27
◼
►
I don't know why they have this feature, but it's so clear that you only need one password.
00:27:33
◼
►
It seems like a whole app is overkill for that, but you know.
00:27:37
◼
►
I do what I'm told.
00:27:38
◼
►
I do what I'm told.
00:27:41
◼
►
Federico, you got a Belkin MagSafe car mount, and I want to hear everything about it.
00:27:47
◼
►
This is the best MagSafe accessory you can buy.
00:27:49
◼
►
This is the conclusion of my comprehensive review.
00:27:53
◼
►
Alright, so what's next?
00:27:54
◼
►
So next up is app clips.
00:27:59
◼
►
Let me talk about this thing because I am so excited about a single piece of plastic.
00:28:03
◼
►
I don't think this ever happened in my life before.
00:28:05
◼
►
I've been fighting this problem for years where all of these car mounts that I purchased,
00:28:13
◼
►
starting with the days of the iPhone 5 and the 5s, they never worked for me because eventually
00:28:19
◼
►
the iPhone will always fall off.
00:28:21
◼
►
car mount and sometimes the car mount itself would detach from the air vents in my car
00:28:27
◼
►
and it's just like, you know, it would fall like either on the passenger seat or worst
00:28:33
◼
►
case scenario between my legs as I was driving and that's not ideal when you're driving.
00:28:40
◼
►
You don't want that to happen.
00:28:41
◼
►
Then it gets stuck under the brake pedal and you try on a brake and then you go off the
00:28:45
◼
►
side of the cliff and it's like a whole thing.
00:28:47
◼
►
And you die, you gotta think about the afterlife, all that kind of stuff. I don't want to do
00:28:51
◼
►
Are there a lot of cliffs in Rome you could you could drive off of?
00:28:54
◼
►
I have been at the Amalfi Coast twice in my life and let me tell you driving by the Amalfi Coast
00:29:02
◼
►
which is basically one long like 30 kilometer cliff.
00:29:07
◼
►
That's terrifying.
00:29:08
◼
►
That's not that's terrifying but also very beautiful.
00:29:10
◼
►
It's as beautiful as it is like where you feel like kind of like life threatening.
00:29:16
◼
►
Yes, yes, exactly. Anyway, so I've been very disappointed with all of these car mounts that
00:29:22
◼
►
I've tried over the years. A friend, the only somewhat interesting car mount I've seen, a friend
00:29:29
◼
►
of mine, she had this combo of a car mount and a magnetic case. And what she would do, she would
00:29:36
◼
►
just swap the case on her iPhone when she got into the car. And so she would just, she would,
00:29:42
◼
►
she was using that case just for driving. And sure enough, that case and the car mount had a really
00:29:47
◼
►
solid and stable connection. However, you know me, I don't necessarily... like...
00:29:53
◼
►
Well, I guess in the... before the wallet case, right? Before I fell in love with the wallet case,
00:30:01
◼
►
I was not the kind of person who would say "I don't want to change cases every time I go out."
00:30:08
◼
►
I mean, but like at a certain point, why didn't you just, you know, it's just like, well,
00:30:12
◼
►
I'm going to change to the wallet case and I have my car case and I have my home case.
00:30:16
◼
►
Yeah, like a whole beach case, you know, whole collection of cases. Right now I don't have
00:30:22
◼
►
a wallet case. Um, and so I decided, you know, I want to try this back in charger and it's
00:30:29
◼
►
super good. So, uh, couple of things I want to mention. The vent clip that attaches to
00:30:37
◼
►
to your air vents in the car.
00:30:38
◼
►
It can be rotated, so it supports both vertical
00:30:42
◼
►
and horizontal air vents in your whatever car model you have
00:30:47
◼
►
and the connection is very strong, so it stays in place.
00:30:52
◼
►
Does it feel stronger than other MagSafe stuff?
00:30:56
◼
►
- Yes, so the MagSafe connection between the phone
00:31:00
◼
►
and the car mount, to me at least it feels stronger
00:31:06
◼
►
than, say, for example, the MagSafe charger.
00:31:11
◼
►
I don't know why, but I was driving yesterday,
00:31:14
◼
►
and, you know, like, Rome's damaged road situation.
00:31:19
◼
►
Like, these roads are bumpy, to say the least.
00:31:23
◼
►
And the phone never detached from the car mount.
00:31:27
◼
►
And this is so good for me, because now I
00:31:29
◼
►
can keep my phone if I have turn-by-turn directions,
00:31:34
◼
►
for example.
00:31:35
◼
►
I don't need to stare down because I would keep my phone basically in a little slot by
00:31:41
◼
►
the gearshift. But I needed to stare down at the phone to look at maps.
00:31:48
◼
►
Keep your eyes on the road, Federico.
00:31:50
◼
►
I can keep my eyes on the road now because it attaches to the air vent, which is exactly
00:31:55
◼
►
at eye level. And Face ID still works because it's close enough distance that authentication
00:32:02
◼
►
still works and it's a strong connection. I can also attach a cable to my phone
00:32:09
◼
►
while it's on the on the on the car mount and I can actually like fold the
00:32:15
◼
►
cable behind the car mount there's a little slot in the vent clip where you
00:32:20
◼
►
can put the cable in. It's very good it's a very good piece of plastic it's a very
00:32:26
◼
►
good car mount and it's the by far my favorite mags if accessory so far so hmm
00:32:33
◼
►
I'm really happy with it I finally have a decent you know Google Maps setup in
00:32:41
◼
►
my car so I'm really happy it doesn't ship until January here which is
00:32:47
◼
►
disappointing January 5th through the 20th it's quite the range how'd you get
00:32:52
◼
►
it Federico. Did you rob Belkin? Big Belkin boy. I ordered it like three weeks ago and
00:33:01
◼
►
it shipped earlier than I was promised. I have a problem with it having not used it.
00:33:06
◼
►
Hi, I'm the internet. It doesn't power the phone. You have a cable though for that. But
00:33:18
◼
►
But I have a cable anyway, so...
00:33:19
◼
►
But why can't I plug the cable into the mount?
00:33:23
◼
►
Yes, you're right. They should make a version of this that has an integrated charger. I agree.
00:33:28
◼
►
I guess they're gonna make one, like a pro version, whatever.
00:33:31
◼
►
Oh, how's your MagSafe charger? Oh, it's good, but I have to plug the cable in.
00:33:34
◼
►
For me, that doesn't matter, because I've got wired CarPlay in my truck.
00:33:38
◼
►
So I've ordered one on Federico's recommendation.
00:33:42
◼
►
So the cable doesn't bother me, but yeah.
00:33:43
◼
►
Imagine if the wired CarPlay worked through MagSafe.
00:33:47
◼
►
Imagine how glorious that would be.
00:33:48
◼
►
Well, see, that's something I worry about in the realm of portless iPhones.
00:33:54
◼
►
It's like, what if you don't have wireless carplay?
00:33:57
◼
►
Well, you're going to have to get a new carplay unit.
00:33:59
◼
►
I'm going to have to replace the carplay unit again, which is fine.
00:34:02
◼
►
I like taking my truck apart on the weekends.
00:34:03
◼
►
You sure do.
00:34:05
◼
►
Yeah, I got some parts to put on it when I can get out there safely.
00:34:09
◼
►
What are you putting on it?
00:34:10
◼
►
Some lights.
00:34:11
◼
►
Some-- yeah, spoiler.
00:34:12
◼
►
Some lights.
00:34:14
◼
►
Were you like the ones on top?
00:34:16
◼
►
My wife didn't let me do those.
00:34:19
◼
►
No, I'm just kidding.
00:34:20
◼
►
No, it's like a light bar that goes behind the grill.
00:34:23
◼
►
And it's very bright.
00:34:24
◼
►
If I'm out in the country,
00:34:25
◼
►
you need more light. - A light bar
00:34:26
◼
►
that goes behind the grill.
00:34:27
◼
►
Also, like the front of the car would just light up.
00:34:31
◼
►
- I'll send you a picture.
00:34:32
◼
►
- No, my God. - It's RGB.
00:34:33
◼
►
- It's not RGB.
00:34:36
◼
►
All right, let me find this website.
00:34:38
◼
►
- CarLights.com.
00:34:40
◼
►
- CarLights, no.
00:34:42
◼
►
It's this company that makes stuff for Tacoma's mostly.
00:34:45
◼
►
doing this. I'll put this in the Discord. Why is this link? Put it in the Discord.
00:34:52
◼
►
That. The lower bumper hidden LED bar. Oh boy, oh boy. And what's the purpose of this?
00:35:00
◼
►
This is so American, I don't even know where to begin. I have a truck and I'm
00:35:05
◼
►
putting lights in my truck. I live pretty close to the country and sometimes you
00:35:10
◼
►
need a lot more light on the middle of nowhere. Always hauling, you know me. Can't
00:35:14
◼
►
stop hauling, hauling all day every day. How do you think I move these performers around?
00:35:18
◼
►
Like, it's in the truck. But these are all self-inflicted haulage scenarios.
00:35:23
◼
►
Again, self-inflicted haulage scenario, another great name for our band. Oh boy. Wow. What
00:35:35
◼
►
ever happened to App Clips? Ah, exactly what we thought would happen. Nothing. Neither
00:35:41
◼
►
which is nothing. So App Clips, for those who honestly may not be aware, and that would
00:35:46
◼
►
totally be justified, App Clips is a new feature in iOS 14 that allows you to "install" like
00:35:53
◼
►
a small portion of an app. Like you can, instead of downloading the full app, you can just
00:36:00
◼
►
on the spot install a part of it. And Apple pushed this feature as a perfect way for,
00:36:07
◼
►
restaurants to let you install just the menu for the day instead of the full application.
00:36:13
◼
►
Or maybe a store that you wanted to let you browse the catalog instead of downloading the full app.
00:36:19
◼
►
And at WWDC, Apple announced different ways to discover and install these app clips.
00:36:26
◼
►
You can discover an app clip via URL, in iMessage, in Apple Maps, on the web.
00:36:32
◼
►
and you can install one by scanning an NFC tag, and obviously Apple also
00:36:38
◼
►
announced their own proprietary way to install AppClips, which is a special QR
00:36:43
◼
►
code called the AppClip code that Apple said would launch later in 2020. We are
00:36:49
◼
►
now later in 2020, but we can be later later, I guess, because these AppClip
00:36:55
◼
►
codes haven't launched yet. There's speculation that they will come out with
00:36:59
◼
►
iOS 14.3, which I could see that being the case, slightly going to be the last major update to iOS
00:37:05
◼
►
14 in 2020, or these things are going to be delayed, but we can't know yet because 2020 still isn't done.
00:37:11
◼
►
So to answer your question to what happened with AppClips, I know a bunch of developers who
00:37:20
◼
►
have shipped AppClips for their iOS 14 apps, and I believe Lookup, for example, is one of them, where
00:37:27
◼
►
you can install just the app clip for the word of the day, maybe, something like that.
00:37:33
◼
►
And look, I think the idea of making it easy for people to install apps, and, you know, because
00:37:41
◼
►
these app clips are smaller, they download really fast, they are cached on your device for just a
00:37:47
◼
►
few days... I think the idea in general is not too bad. It's not a terrible idea. It just feels to me
00:37:56
◼
►
like the idea, the kind of idealized feature that works great in California, but it's too fancy for
00:38:07
◼
►
the rest of the world. For example, I think in reality, based on what I'm seeing, and look,
00:38:12
◼
►
you gotta take my experience for what it is. Based on what I see in Italy, I haven't traveled at all
00:38:18
◼
►
this year, but based on what I'm seeing here, ever since COVID hit and all of these restaurants have
00:38:25
◼
►
adjusted to, for example, digital menus because they don't want to hand you a piece of paper,
00:38:30
◼
►
rightfully so. Basically what's happening is there's a bunch of local development shops here.
00:38:38
◼
►
They are taking up all of these clients, they are taking up all of these restaurants and coffee
00:38:43
◼
►
shops who suddenly find themselves having to make an app for iPhone and Android, right? And so
00:38:49
◼
►
there's these local companies that convince all of these restaurants to make native apps. And this
00:38:55
◼
►
And these are crappy apps. These are terrible experiences based on a template that these
00:38:59
◼
►
companies are very likely overcharging for. And all of these apps look the same, and they
00:39:04
◼
►
work the same, and they're basically making a few changes to the colors and the logos.
00:39:08
◼
►
And so all of these restaurants end up having effectively the same system for letting you
00:39:12
◼
►
browse the menu. And so these apps, which are made with like very likely cross-platform
00:39:18
◼
►
tools, they don't look really great. They don't behave natively. They're not a modern
00:39:23
◼
►
iOS 14 experience at all. And all of these restaurants, they either have this terrible
00:39:29
◼
►
app that they let you download, or most of them, they just resort to uploading a PDF
00:39:35
◼
►
document as a menu, they say, to a web server. And sometimes I've even seen Google Drive
00:39:42
◼
►
and Dropbox links opening after scanning a QR code on a restaurant table. So to think
00:39:50
◼
►
that these restaurants and these people, given all the problems that they're
00:39:54
◼
►
facing with the pandemic, they would think of making sure that their native
00:39:59
◼
►
app not only is an actual app instead of a PDF on Dropbox, but also supports
00:40:04
◼
►
iOS 14 APIs and app clips.
00:40:07
◼
►
I don't think it's going to happen.
00:40:09
◼
►
So, yeah, in theory, it's a fantastic idea.
00:40:12
◼
►
Yeah, there are companies using it, right?
00:40:14
◼
►
And there's going to be more of them.
00:40:16
◼
►
But this feels like one of those things where the ideal scenario is never going to be.
00:40:24
◼
►
It's unlikely it's going to be reached anytime soon.
00:40:27
◼
►
It's like, do you remember when we were supposed to order our coffee with shortcuts?
00:40:30
◼
►
Nobody does that.
00:40:34
◼
►
Having a great demo doesn't necessarily mean it's going to be a popular feature.
00:40:39
◼
►
And I think app clips make for a fantastic demo.
00:40:44
◼
►
It also feels like this could be one of those things that maybe would have panned out if the world was a little bit different right now.
00:40:52
◼
►
Maybe. I also think it's the kind of feature that makes more sense for a headset instead of a phone.
00:40:59
◼
►
Like I'm fine downloading apps on my phone. I can see this kind of transient experience of like,
00:41:06
◼
►
"Hey, I need something for a few seconds. Let me just put it on my headset." Whatever.
00:41:11
◼
►
I can see, technologically speaking,
00:41:14
◼
►
I can see the motivation behind it.
00:41:17
◼
►
It just kind of doesn't work in 2020, I think.
00:41:20
◼
►
I don't know.
00:41:21
◼
►
- Maybe one day.
00:41:22
◼
►
- Maybe one day.
00:41:23
◼
►
- I wanna talk a little bit about GarageBand.
00:41:25
◼
►
- All right.
00:41:26
◼
►
- And Mac OS Catalina.
00:41:28
◼
►
So when Big Sur came out,
00:41:30
◼
►
whatever it was a couple of weeks ago,
00:41:32
◼
►
Apple updates all of his first party apps.
00:41:34
◼
►
The iWork apps, Keynote pages and numbers
00:41:37
◼
►
all got terrible 80s icons
00:41:39
◼
►
GarageBand got an update. But it turns out the GarageBand update requires
00:41:44
◼
►
macOS Big Sur, as does Apple remote desktop, but no one has that installed.
00:41:49
◼
►
I didn't even know I had it installed until this problem. So I'm on Catalina on
00:41:53
◼
►
my production machine, it won't be on Big Sur for some time, so you know I'm
00:41:58
◼
►
opening the App Store, I get a bunch of updates, but I get an error saying, "Oh
00:42:02
◼
►
GarageBand requires macOS Big Sur. I'm not on Big Sur and what this means is
00:42:09
◼
►
that it continually stays in the App Store as an update. It badges the
00:42:14
◼
►
App Store icon. Now I'm not a monster, I don't have the App Store in my dock, but
00:42:18
◼
►
anytime I open it it's just there unable to be installed. Wait, I am a monster then.
00:42:24
◼
►
-Me too. -Because I do.
00:42:25
◼
►
Yeah, I have one as well.
00:42:27
◼
►
Really? On the Mac?
00:42:28
◼
►
Look, suddenly you got that, you know, need for apps, you know?
00:42:36
◼
►
And you need that fix, that app store fix, and you just gotta...
00:42:39
◼
►
You know, when Federico needs to check if the app store's been redesigned yet, you know?
00:42:44
◼
►
Those kinds of things.
00:42:48
◼
►
Do you remember that?
00:42:54
◼
►
- One day I will be right.
00:42:56
◼
►
- Yeah, yeah.
00:42:58
◼
►
I mean, I probably agree with that.
00:43:00
◼
►
- So it's bananas to me that the App Store shows you
00:43:04
◼
►
an update for an app that you can't install
00:43:08
◼
►
and it knows you can't install it because when you try to,
00:43:10
◼
►
it says you need Big Sur.
00:43:12
◼
►
Just hide it and tell them I'm on Big Sur.
00:43:14
◼
►
It's bananas.
00:43:16
◼
►
It's very frustrating.
00:43:17
◼
►
Also, I don't know why, what they did to GarageBand
00:43:20
◼
►
make it require Big Sur for a point update?
00:43:23
◼
►
Like what are you doing in there?
00:43:25
◼
►
Yeah, I know!
00:43:27
◼
►
What's going on in there?
00:43:29
◼
►
Logic doesn't require Big Sur.
00:43:31
◼
►
Yeah I know.
00:43:32
◼
►
I thought well maybe there's a bigger update.
00:43:35
◼
►
It's version 10.4.1 and it adds a bunch of Apple loops and instruments.
00:43:41
◼
►
It improves the performance on Apple Silicon so it's universal and it is a refined new
00:43:48
◼
►
like you could ship it on Catalina. I don't understand. Maybe those loops are
00:43:53
◼
►
like really advanced. Maybe. There's 1800 of them. Hip-hop, chill rap, future bass. I
00:44:00
◼
►
don't know what future bass is. New disco, bass house, and more. If someone could
00:44:06
◼
►
tell me what future bass is in the chat room I'd appreciate it. Bass from the
00:44:09
◼
►
future. Bass from the future. This episode of Connected is also brought to you by
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Pingdom from SolarWinds. While you've been listening to this podcast, how would you know
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if your website had gone down? In fact, as we record this, there's a big AWS outage.
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Like, your site could be down. Oh no! But I know mine isn't because Pingdom has
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during the Pingdom ad? I mean I could take it down, but let's not do that. No. But
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when it goes down, Pingdom tells me about it. It attacks over 13 million outages
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off your first invoice. Our thanks to Pingdom from SolarWinds for their
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►
support of this show and RelayFM. Federico Vittucci. Yes. I saw a tweet from you a
00:45:55
◼
►
couple of days ago. Yes. And you were like, "I'm using hay now." Hey. Hey. I started out
00:46:02
◼
►
as a skeptic but I've been using Hey for my work email for a few days via redirect
00:46:06
◼
►
and I'm impressed different flow requires adjustment but it totally
00:46:10
◼
►
clicked with me so many great touches from screener to set aside and clips is
00:46:16
◼
►
that an app clip does Hey have app clips? Yes. So what's going on? What are you doing?
00:46:23
◼
►
Well this is a very long story I don't know do we have the time for a very long
00:46:29
◼
►
story. Yes. Let's go back to the summer when I was working on the iOS review. So when when
00:46:37
◼
►
Hay came out originally, and if you remember there was like a waiting list and the company that makes
00:46:44
◼
►
Hay, which is Basecamp, they had pre-announced last year that they were working on an email service.
00:46:50
◼
►
I didn't necessarily pay attention to it. And when the launch happened earlier this year, a few months
00:46:56
◼
►
ago, I didn't really care about it because I was so busy with the review and I was running
00:47:01
◼
►
late and I had a bunch of other problems that I needed to take care of. And you know, the
00:47:05
◼
►
idea of trying a different email client just, I didn't have the time for it at the time.
00:47:11
◼
►
And the whole controversy happened with the App Store and Apple. And I didn't, and although
00:47:17
◼
►
I agreed with Hey, on principle, I found the company's attitude and the response is really
00:47:24
◼
►
off-putting. You know, the whole calling Apple, like, equating them to mafia people. I thought
00:47:33
◼
►
that was a little too much, perhaps. It's not necessarily something I like. So I ignored
00:47:41
◼
►
"hey". Even though I saw a lot of people saying "this is a different take on email, it really
00:47:48
◼
►
works for me, it's interesting, you should check it out". I just didn't have the time.
00:47:52
◼
►
Now for context, we at MacStories have been a Google Apps first and then G Suite company
00:47:59
◼
►
for nearly a decade at this point.
00:48:02
◼
►
And I set it up years ago and we were grandfathered in with a free legacy account.
00:48:09
◼
►
We've been using it forever.
00:48:11
◼
►
However, I realized a couple of months ago as we were having these discussions with Jon
00:48:16
◼
►
But really, in G Suite, all we use is Gmail and Google's single sign-on for a few internal
00:48:25
◼
►
products that we've built that let us log in with our Google company credentials.
00:48:32
◼
►
We don't use Google Drive, we don't use Calendar, we don't use Sheets and Docs as a company.
00:48:42
◼
►
Like I do, I have my own personal stuff for Docs and Drive and all that stuff.
00:48:47
◼
►
Yeah, we share a few calendars, but we share them with iCloud, and for Google Docs I just
00:48:52
◼
►
have my personal Google account, which is the same one that I use for YouTube and browsing,
00:48:56
◼
►
all that kind of stuff.
00:48:58
◼
►
So a few weeks ago, I realized that, you know, having done the iOS review, having taken care
00:49:06
◼
►
of other things that I needed to take care of, I sort of started reassessing the state
00:49:11
◼
►
of my work, of what I do and the way I do it. And I realized that my email situation
00:49:20
◼
►
was really out of control, worse than what happened in years past. Like, it had gone
00:49:27
◼
►
bad bad for real. To the point where I had missed really important emails and obviously
00:49:37
◼
►
because I was using Apple Mail I didn't have support for push notifications but that was
00:49:41
◼
►
my decision. But also Apple Mail was kind of terrible at searching 9+ years of email
00:49:50
◼
►
and I didn't want to use Google's official Gmail app because that app sucks. I don't
00:49:55
◼
►
I don't want to use Google Apps. And even though I had set up systems like, you know, for example,
00:50:02
◼
►
SaneBox, which is really fantastic service, the problem is I was getting too many emails from
00:50:09
◼
►
from too many unwanted people and sources and spammers and newsletters that I never signed up
00:50:16
◼
►
for. Even SaneBox was struggling with that amount of stuff. And I just felt for the first time in
00:50:24
◼
►
years, I just felt very overwhelmed. And I just, I was looking at my inbox and I had
00:50:31
◼
►
messages in my main inbox from people that I meant to respond to from like two years
00:50:36
◼
►
ago. And I never replied to them. And there was more email coming in every day. I just
00:50:41
◼
►
felt very bad. And this was the first time it was happening since years, really, that
00:50:50
◼
►
I'd gotten so out of control. So I started thinking about it and I figured, you know,
00:50:58
◼
►
maybe instead of doing what I've done in the past, which is just, as they say, declaring
00:51:03
◼
►
email bankruptcy and starting over, just basically archiving everything and starting fresh, this
00:51:10
◼
►
thought crossed my mind, which was, what if I actually change systems and what if I actually
00:51:18
◼
►
and do something else instead of just selecting all and archiving all? What if I actually
00:51:22
◼
►
try starting over with the new workflow, with a new system?
00:51:26
◼
►
I just started doing some research. I looked into Spark. I looked into... Spark doesn't
00:51:33
◼
►
really matter because it's not its own email service. So I took a look at a bunch of different
00:51:38
◼
►
email clients and then I realized, well, there's this thing that I ignored months ago. Maybe
00:51:45
◼
►
I can check it out again." And it met all of my requirements, right? It supported push
00:51:53
◼
►
notifications, search, beautifully designed, relatively fast pace of updates for iOS 14
00:52:02
◼
►
and iPadOS. So I thought, you know, I'm gonna give Hey a try and I'm gonna see what happens.
00:52:07
◼
►
And initially I set up a free account with a .hey@hey.com like free domain and I started
00:52:16
◼
►
redirecting my email, my work email, to that free account.
00:52:19
◼
►
And within a week or ten days or something, like, it clicked so well with me.
00:52:27
◼
►
The whole thing with like...
00:52:29
◼
►
I'm gonna talk about it in a few minutes, but the whole workflow for managing incoming
00:52:35
◼
►
email, as well as the design and all the little touches for replying later and setting messages
00:52:44
◼
►
aside that I tweeted about it. And after tweeting about it, the folks at Hay were kind enough
00:52:53
◼
►
to invite us to try the new Hay for Work, which is the version of Hay made for Teams,
00:53:02
◼
►
which I guess is launching officially next year.
00:53:05
◼
►
But they gave us an invite to "Hey for Work."
00:53:09
◼
►
And so last week, it's been well over a week
00:53:13
◼
►
at this point, I think,
00:53:15
◼
►
we, after thinking through the entire transition
00:53:19
◼
►
for all the email addresses that we had
00:53:22
◼
►
and all the things that were depending on Gmail,
00:53:24
◼
►
it was a long process of trying to think
00:53:27
◼
►
what happens if we switch over from Gmail.
00:53:30
◼
►
But I made the change and Max Story's email is now running fully on "Hey for work".
00:53:38
◼
►
What is the change?
00:53:39
◼
►
What do you mean?
00:53:40
◼
►
Well like, did you import all of your old email?
00:53:43
◼
►
So you have no search of your entire history?
00:53:47
◼
►
See, I couldn't do that.
00:53:49
◼
►
Yeah, no way.
00:53:50
◼
►
Do they let you do that?
00:53:53
◼
►
I couldn't... See, this would stick that for me because I've wondered about this.
00:53:57
◼
►
I'm really interested to hear how the rest of this plays out.
00:54:00
◼
►
but that is 100% a deal breaker for me.
00:54:03
◼
►
Because like what, I have to pretend
00:54:05
◼
►
that I didn't get an email before today?
00:54:07
◼
►
- No, no, I get it, I get it.
00:54:08
◼
►
For that, I just, I still, we still have the Gmail account.
00:54:12
◼
►
So I can still open the Gmail app and I can still search.
00:54:15
◼
►
Because it's still, I can still have credentials,
00:54:17
◼
►
there's still an inbox, it just doesn't work anymore
00:54:20
◼
►
in that it doesn't receive or send messages
00:54:22
◼
►
because my DNS records have changed, right?
00:54:25
◼
►
But I can still open Gmail and that's actually
00:54:28
◼
►
why I'm keeping the Gmail app on my device, because if I want to search for something,
00:54:31
◼
►
I just open Gmail and search the archive.
00:54:33
◼
►
Yeah, yeah. It would be... Were you scared to do the change? I would be so scared.
00:54:39
◼
►
I was, big time, but I gotta say this is the... I took screenshots of it. The migration flow
00:54:46
◼
►
that they have for changing DNS records, so well done. I was literally up and running
00:54:51
◼
►
in five minutes.
00:54:53
◼
►
That's really good. That's really, really good. Because that's so important, right?
00:54:56
◼
►
The instructions were so clearly designed and the whole thing, when they verify your
00:55:01
◼
►
domain, they have loading indicators.
00:55:04
◼
►
It's super well done.
00:55:06
◼
►
From a visual standpoint and from how they give you the instructions, really well done.
00:55:13
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You cannot import your old email.
00:55:15
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That's definitely going to be the biggest limitation for a lot of companies, I think.
00:55:20
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►
I think they really, really need to find a way to solve that.
00:55:25
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That's, I guess, perhaps the most important limitation that they have right now.
00:55:29
◼
►
But for that, like I said, whenever I'm like, "Hey, I need to look for an old email message,"
00:55:36
◼
►
I open Gmail and I search.
00:55:37
◼
►
And I don't know, for what I do, like I'm not a salesperson,
00:55:43
◼
►
so I don't necessarily need to reference old messages as frequently as say—
00:55:46
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►
It's not for sales.
00:55:48
◼
►
I mean, yeah, sales is part of it for sure, but I mean, I search stuff all the time.
00:55:53
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►
And at a certain point, I know I would start to get annoyed that, you know, after six months,
00:55:59
◼
►
one search is two searches every time for me, right? Where I feel like, oh, is it here?
00:56:04
◼
►
Oh, no, wait, no, I've got to go back here and look for it as well.
00:56:07
◼
►
I don't think I search a lot. I'm mostly on the receiving end of email. So the way that
00:56:11
◼
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I deal with email is I get email and I got to respond to it and then I'm done. Like,
00:56:16
◼
►
yeah, every once in a while I search for something. But really, I guess the things that I need
00:56:21
◼
►
to find later, I also move out of email and I save them like in devon.think or notes,
00:56:29
◼
►
Yeah. This is something that I would really like you to keep aware of over the next few
00:56:34
◼
►
months. I believe you, what you're saying, but I wonder if there's one of these things
00:56:39
◼
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where like you do it more than you think, but you don't think you do it that much. You
00:56:43
◼
►
know what I mean? So like I would just be keen to know over the next few months, like
00:56:47
◼
►
often do you find yourself searching through your Gmail archive? I believe that you don't
00:56:52
◼
►
do it that much, but I'm just keen to just understand that after a few months of use.
00:56:57
◼
►
Like I think in the past 10 days I've done it twice.
00:56:59
◼
►
Okay, that's quite a lot.
00:57:03
◼
►
Yeah, but over time you think it would go down maybe? Because like...
00:57:08
◼
►
Yeah, exactly, because the important email becomes the new email that I'm receiving now.
00:57:13
◼
►
I understand that and agree with that. But again, it's just one of those things that
00:57:16
◼
►
I would like to know if it changes, you know? For my own purposes.
00:57:20
◼
►
Sure. Honestly, I think it's gonna be fine.
00:57:23
◼
►
But as well, it's like, come on, email ain't that big. Like, hey, let me pay you.
00:57:27
◼
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I'll pay you an extra amount of money, just let me upload it.
00:57:29
◼
►
Sure. Anyway. So let me tell you the things I'm loving about Hey, and then maybe somebody will be interested. I don't know.
00:57:38
◼
►
So, initially I thought that I was liking it because of the novelty effect, and I was
00:57:45
◼
►
talking about this with John a few days ago.
00:57:49
◼
►
Sure, there's always a novelty effect when you use something, but I think it's the actual
00:57:55
◼
►
Like, it's the actual system that they have for dealing with email, which is why I'm feeling
00:58:01
◼
►
like I'm in control again.
00:58:02
◼
►
I'm honestly like I'm that sense of dread and like feeling overwhelmed as completely
00:58:07
◼
►
evaporated at this point.
00:58:11
◼
►
And I don't think it's because it's a new thing.
00:58:13
◼
►
Like at this point I've been using it between the personal account and then the work account
00:58:18
◼
►
I'm approaching 20 days of usage.
00:58:20
◼
►
Like at that point you know the novelty must have worn off I think.
00:58:25
◼
►
And it's 20 days of something that you're in a lot you know.
00:58:30
◼
►
The novelty should have worn off by now, if that's what it was.
00:58:33
◼
►
So basically, the core of Hey is the email workflow that they have for the inbox.
00:58:40
◼
►
I refuse to call it the inbox, which is a stupid name.
00:58:45
◼
►
I don't care. I call it the inbox. The feed and the paper trail.
00:58:49
◼
►
These are the three main places where your email goes.
00:58:52
◼
►
And so your inbox is for important stuff.
00:58:56
◼
►
And the feed is for newsletters and social updates, all that.
00:59:01
◼
►
It's a newsfeed-style section, and that's where all my newsletters go.
00:59:06
◼
►
And are you manually training all email to say where it goes?
00:59:10
◼
►
I'm going to get to that, yes.
00:59:11
◼
►
Okay, sorry.
00:59:12
◼
►
And the paper trail is where everything else, basically like confirmation emails, receipts, all that kind of stuff, it goes in there.
00:59:18
◼
►
there. You train the system, which is, you know, the biggest, I guess, the biggest learning
00:59:25
◼
►
curve is the initial period of training Hey. They have this feature called the Screener.
00:59:31
◼
►
The Screener is, it lets you screen incoming emails, and it lets you say, "Yes, approve
00:59:37
◼
►
this for the inbox," or "No, deliver this to my feed," or "No, this should go into the
00:59:42
◼
►
paper trail," or, even better, it lets you say, "No, I don't want this person or this
00:59:46
◼
►
newsletter to ever reach me again. And it's not like it will not reach you, it will reach
00:59:52
◼
►
you, but it will automatically go into a screened out page where the email is delivered to you,
00:59:59
◼
►
but you don't see it. You don't see it in the screener anymore, you don't see it in
01:00:02
◼
►
the inbox, you gotta go find it. It's like a level up from spam, basically.
01:00:10
◼
►
So let me ask you a question about screened out. The only email that ever goes to screened
01:00:14
◼
►
out is from senders you have explicitly said you don't want to hear from?
01:00:20
◼
►
Okay, it never tries to work that out on its own?
01:00:22
◼
►
No, no, no. Every time there's a new contact that tries to email you, you gotta screen
01:00:29
◼
►
it out yourself. Which, it's a system that I'm really liking because I'm finally,
01:00:34
◼
►
like, something that I really dislike is every time I try to unsubscribe from newsletters,
01:00:41
◼
►
it's like a hydra. You cut one head, three pop out.
01:00:43
◼
►
Well, because they know you exist.
01:00:46
◼
►
Because they know you exist and it's a battle you're never going to win.
01:00:49
◼
►
Or like, "Hey, I would love to have this person on your podcast."
01:00:54
◼
►
This happens all the time.
01:00:55
◼
►
I don't know if you get these Federico.
01:00:58
◼
►
Just to try and answer, I probably get about three or four, maybe more emails a day from
01:01:03
◼
►
PR people wanting to have someone on one of our podcasts.
01:01:08
◼
►
It is constant and there's nothing you can do to get away from it.
01:01:13
◼
►
I absolutely love it because all of these folks that have been
01:01:16
◼
►
bothering me for years, they're finally gone from view. I don't see them again. So that's really nice.
01:01:22
◼
►
You can mark messages to reply later and you can set them aside. These are basically two holding places.
01:01:30
◼
►
They are when you mark a message for reply later
01:01:34
◼
►
it gets its own little stack at the bottom of the inbox and same for the set aside.
01:01:40
◼
►
When you want to set something aside, it's not because you want to reply, but maybe because it's like an email receipt or something
01:01:46
◼
►
you're gonna need at some point. You can just set it aside and it gets its own little stack
01:01:49
◼
►
next to reply later. In fact, right now I have both of these little stacks at the bottom of the inbox at the same time.
01:01:57
◼
►
This is maybe another thing that some people will not appreciate. You do not archive email in Hay.
01:02:05
◼
►
Once you're done with the message, in the sense that you've
01:02:10
◼
►
opened the message or you're replied to a message, it goes into a "previously seen"
01:02:15
◼
►
section at the bottom of the inbox.
01:02:17
◼
►
So if I open an email, it disappears?
01:02:20
◼
►
No, it depends on the section you're in. So the inbox has two sections, "new for you"
01:02:27
◼
►
and "previously seen". When you click on "new for you", you mark the messages red,
01:02:32
◼
►
and it stays there, but it goes under "previously seen", but it stays in the inbox. You never
01:02:38
◼
►
have an empty inbox. Can you mark an email as unread? Oh yeah, sure. So then it goes
01:02:45
◼
►
back up to NuforYou? It goes back up. And in the feed and the paper trail, you just
01:02:50
◼
►
don't archive. Things always stay there. You can delete, of course. You can file messages
01:02:56
◼
►
in labels that you can browse from the main menu, but you don't archive email like you
01:03:01
◼
►
do in Gmail or, you know, any other email program. So that's another... It kind of just
01:03:07
◼
►
sounds like archiving by a different name. Kind of. But it's happening automatically.
01:03:14
◼
►
It's happening automatically. I think it's nice that the new for you and previously seen
01:03:23
◼
►
separation in the inbox, I think it actually works quite well. I think it's really well
01:03:28
◼
►
You see, so I think I, I don't think I would like this particular feature because I don't
01:03:35
◼
►
like all these applications trying to have a smart inbox, right?
01:03:40
◼
►
I don't want any of that ever, right?
01:03:42
◼
►
I just want it chronologically.
01:03:44
◼
►
The only thing I want to do, only one app ever let me do it, is manually rearranging
01:03:49
◼
►
the sorting of inboxes.
01:03:52
◼
►
You remember mailbox used to do that?
01:03:55
◼
►
could like manually move emails.
01:03:57
◼
►
Oh man, it was the best feature ever.
01:03:58
◼
►
I can't believe no one's ever.
01:03:59
◼
►
Rest in peace.
01:04:00
◼
►
Mailbox, best email app of all time.
01:04:05
◼
►
In any case, this is not like a smart inbox.
01:04:08
◼
►
It doesn't do that sorting for you.
01:04:12
◼
►
Yeah, but like one of the features of a smart inbox is to, like, I've had
01:04:15
◼
►
this seen this in other apps before where it's like, here's all the new stuff.
01:04:18
◼
►
Here's all the stuff you've opened, you know?
01:04:20
◼
►
Like I've had, and I don't, I tend not to like that, but again, I haven't
01:04:24
◼
►
used "hey" to this level, but when you say that it's like, I don't know how I'd feel about that.
01:04:28
◼
►
Now we get to the stuff I really like. You can set push notifications
01:04:33
◼
►
on a per contact or per thread basis. So push notifications are off by default.
01:04:40
◼
►
You tell "hey" what you want to be notified about, which is perfect for me
01:04:47
◼
►
because I have a few people I want to be notified about, I have a few services I want to get notifications for.
01:04:52
◼
►
Everything else, it just goes into the app and when I open it, I deal with it.
01:04:57
◼
►
I don't want to get notifications for everything.
01:04:59
◼
►
You can save little bits of text from messages as clips.
01:05:07
◼
►
These are basically like snippets that you archive and that you save in Hay.
01:05:12
◼
►
So it can be like a link or something that I think John is using clips for sponsors.
01:05:19
◼
►
Little bits of information you can archive within Hay and they're saved under the clips section. So if you need to reference
01:05:26
◼
►
Something from a message in the future. You can save it as a clip and it goes there kind of like
01:05:31
◼
►
With the Kindle app or whatever kind of like you save like a what are they called?
01:05:36
◼
►
I don't remember what they're called highlights highlights. Yeah. Yeah, okay kind of like that
01:05:40
◼
►
You can of course deliver have newsletters delivered to you in the feed
01:05:45
◼
►
And you can set up the feed as a widget on the home screen
01:05:49
◼
►
Which is really nice because you can see new newsletters the new issues of newsletters in the hey widget on the home screen
01:05:56
◼
►
So I thought I thought that was really nice
01:05:58
◼
►
Now the other thing is called the the bundles I guess
01:06:05
◼
►
Different messages from the same sender you can get those delivered to you separately as like separate messages
01:06:14
◼
►
or you can enable an option called "bundled up". Basically, this applies to separate emails from
01:06:22
◼
►
repeat senders. In my case, that would be test flight emails. I get a lot of test flight emails,
01:06:28
◼
►
which always come from the same sender, which is noreply@apple.com, I think, but each one is a
01:06:35
◼
►
different message. However, they all belong to the same category of stuff, which is new betas.
01:06:41
◼
►
And so I enabled the Deliver as a Bundle option in the TestFlight Sender info panel,
01:06:49
◼
►
and now they all get their own little cluster in the paper trail. And I can click it and I see all
01:06:58
◼
►
emails, but otherwise when they are collapsed, they all take just one line of my paper trail
01:07:06
◼
►
section. There's a screenshot for you in the Google document that I have attached.
01:07:10
◼
►
So you can get a sense.
01:07:12
◼
►
We can't share this but...
01:07:14
◼
►
No, that's collapsed and then expanded and that's what it looks like.
01:07:18
◼
►
I understand now. Okay.
01:07:19
◼
►
Now the "Hey for Work" stuff.
01:07:21
◼
►
Obviously, we have an email happening with our custom domain.
01:07:26
◼
►
I mean, that's a given. It's a business account.
01:07:30
◼
►
Like Spark, "Hey for Work" supports having private conversations with your co-workers within email.
01:07:40
◼
►
This was one of the features that I absolutely loved about Spark.
01:07:43
◼
►
I believe it's why you, Michael, are still using Spark.
01:07:46
◼
►
The ability to chat within messages.
01:07:50
◼
►
It's fantastic.
01:07:51
◼
►
It has that as well. It's fantastic. You get notified.
01:07:54
◼
►
You can have conversations with multiple people.
01:07:57
◼
►
You can invite people. Really well done.
01:08:01
◼
►
I have a question for you.
01:08:04
◼
►
So I'm looking at this view, and it looks like the two, you and John,
01:08:08
◼
►
and having a conversation inside of an email.
01:08:11
◼
►
- Hold on, I'm getting there.
01:08:13
◼
►
- Okay, sorry. - Hold on, I'm getting there.
01:08:15
◼
►
You can set up domain extensions.
01:08:17
◼
►
So things like sales@, info@, team, or about@,
01:08:22
◼
►
all that kind of stuff.
01:08:24
◼
►
You can set it up as an extension,
01:08:25
◼
►
which is not a team member.
01:08:27
◼
►
It's just an extension that then delivers messages
01:08:31
◼
►
to either actual team members or--
01:08:33
◼
►
- They're aliases.
01:08:34
◼
►
- Aliases, yes, they're called extensions.
01:08:37
◼
►
That feature is my, perhaps, I think, alongside the,
01:08:42
◼
►
well, really the whole workflow
01:08:44
◼
►
is my favorite feature of AE.
01:08:46
◼
►
But Collections is a Hey for Work feature
01:08:50
◼
►
that is absolutely incredible,
01:08:52
◼
►
and it's changing the way that we,
01:08:53
◼
►
that Jon and I and Sylvia,
01:08:56
◼
►
that we manage a lot of internal communications
01:08:59
◼
►
for Mac stories.
01:09:00
◼
►
So, a collection is, well, it's a collection, yeah.
01:09:05
◼
►
So basically the idea is that you, if you have messages,
01:09:10
◼
►
different email threads, different email messages,
01:09:12
◼
►
that belong to the same topic or the same project,
01:09:15
◼
►
you can set those up as a collection.
01:09:18
◼
►
You can create a collection.
01:09:19
◼
►
For example, right now we have the
01:09:21
◼
►
MacStory Selects 2020 Awards happening.
01:09:24
◼
►
And so we set up a collection for MacStory Selects 2020.
01:09:27
◼
►
And all emails that belong to that project,
01:09:31
◼
►
we can add them to that collection.
01:09:34
◼
►
But it's not just a folder.
01:09:36
◼
►
Like normally people will do this
01:09:38
◼
►
and they would get like a mailbox, right?
01:09:40
◼
►
They would get a folder in Apple Mail or a label in Gmail,
01:09:44
◼
►
and it would be just a vertical list of messages.
01:09:47
◼
►
What Hey does, it builds a timeline
01:09:50
◼
►
for all those conversations, for all those messages,
01:09:53
◼
►
that includes attachments and your private chats.
01:09:57
◼
►
You can see a screenshot of a portion of that timeline
01:10:01
◼
►
in the Google document.
01:10:03
◼
►
It's an actual timeline from top to bottom,
01:10:06
◼
►
from newest to oldest, and it breaks down chats,
01:10:10
◼
►
attachments, email threads, and replies within one view.
01:10:15
◼
►
And you can easily see all the participants,
01:10:19
◼
►
all of the attachments, all of the different email threads
01:10:22
◼
►
in the collection.
01:10:24
◼
►
It is fantastic.
01:10:25
◼
►
It's such a unique way of managing big projects
01:10:32
◼
►
that happen and are discussed in email,
01:10:36
◼
►
I've never seen it done this way anywhere else before.
01:10:39
◼
►
- It's a new take on email.
01:10:42
◼
►
- Yeah, like this is actually like a new,
01:10:46
◼
►
like besides the screener and the inbox and et cetera,
01:10:50
◼
►
this is actually like another big new thing
01:10:52
◼
►
that AI is doing, I think.
01:10:53
◼
►
And it's by far the most important work feature.
01:10:57
◼
►
I mean, besides the custom domain name, of course,
01:10:59
◼
►
this is the thing for us.
01:11:01
◼
►
Like we do, we have these kinds of projects
01:11:05
◼
►
throughout the year that involve a lot of email messages,
01:11:08
◼
►
a lot of back and forth, a lot of contracts to sign,
01:11:10
◼
►
PDF documents, all that kind of stuff.
01:11:12
◼
►
And this is perfect for that,
01:11:15
◼
►
because then it aggregates, right?
01:11:19
◼
►
Both email and our own communications in context
01:11:24
◼
►
with a timeline view.
01:11:25
◼
►
It's really well done.
01:11:26
◼
►
It's really well done.
01:11:28
◼
►
- So there's lots more email conversation to be had,
01:11:31
◼
►
but let's take a quick break and thank our third sponsor this week and that is Bombas.
01:11:36
◼
►
Maybe you haven't always thought of socks as the perfect gift or the perfect way to give back,
01:11:42
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but Bombas socks were literally made to give.
01:11:45
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When you give a pair of super comfortable Bombas socks, you're not only giving someone a gift that they'll love,
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but you're also donating a specially designed pair to someone in need.
01:11:55
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Because for every pair of socks Bombas sells they donate a pair to someone experiencing homelessness across the US
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And since socks are the number one most requested clothing item in homeless shelters
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The generosity of giving Bombas will make meaningful impacts this holiday season. I think that's super cool
01:12:13
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Bombas are specially engineered to be the most comfortable pair of socks you and everyone on your gift list has ever worn
01:12:21
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They spent years perfecting every detail like eliminating those annoying tote seams, making sure their socks never slip, and creating a special
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01:12:41
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The generosity of Bombas customers have allowed them to donate 40 million pairs of socks and counting
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through their nationwide network of more than 300 giving partners.
01:12:50
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And if you or someone you know aren't happy with them, just reach out to their customer happiness team who will issue an exchange or refund.
01:12:59
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►
I love Bombas socks. I've got a whole bunch of them. I replaced everything else in my sock drawer.
01:13:04
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►
I've got the low-cut ones I wear with tennis shoes every day and they're fantastic. From comfort to kindness and everything in between,
01:13:11
◼
►
Bombas aren't just giveable,
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they were made to give. Go to bombas.com/connected today and you'll get 20% off any
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purchased during their big holiday sale November 18th through December 2nd.
01:13:25
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That's B-O-M-B-A-S dot com slash connected for 20% off bombas.com slash connected.
01:13:34
◼
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Our thanks to Bombas for the support of the show and Relay FM. So I'm liking
01:13:39
◼
►
this a lot. There's a few things that I would still like Hey2See add an address
01:13:44
◼
►
over the next few months before the public launch of Hey for Work, I would like to assign
01:13:52
◼
►
emails to other team members. I don't want to just cc them into a message, I actually
01:13:59
◼
►
want to have an assign feature to delegate a message to somebody else.
01:14:02
◼
►
I thought you said it had team sharing.
01:14:05
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You can share but you cannot say, like, I actually want to delegate, like, I want to
01:14:11
◼
►
Oh, like I don't want to see this anymore.
01:14:12
◼
►
I don't want to see this anymore and I want to see like a due date or something, you know,
01:14:15
◼
►
like an actual assignment for a message.
01:14:19
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►
Extensions or aliases.
01:14:20
◼
►
I would like to have the option of forwarding them both to an internal address and an external
01:14:28
◼
►
address at the same time.
01:14:30
◼
►
Right now you've got to choose.
01:14:31
◼
►
When you set up an extension, it can either go to a team member or it can go to an external
01:14:37
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►
I would like to have both.
01:14:38
◼
►
Like you could send it out to Gmail or something.
01:14:41
◼
►
an extension that we're sending out to Gmail, but I would like to send it out to
01:14:45
◼
►
Gmail and to myself, but that's not possible right now. So that should be
01:14:49
◼
►
possible. And I want to see deeper integration with shortcuts on iOS, like
01:14:55
◼
►
actions to compose an email message for sure, but also to search, because you can
01:15:01
◼
►
search, hey, and actually the search feature is really well done, but I would
01:15:04
◼
►
like to have more shortcuts actions on iOS. So in conclusion, I'm really happy. I don't
01:15:13
◼
►
feel overwhelmed by email anymore. It's not like I have not received email these past
01:15:18
◼
►
ten days. It's part of the job. I get a lot of email every day. But I feel like I am...
01:15:25
◼
►
This workflow, it puts me in a better position to deal with a lot of email on a daily basis.
01:15:33
◼
►
The ability to screen out people is, I guess, exactly what I wanted.
01:15:37
◼
►
I didn't know I wanted this, but it's so welcome.
01:15:41
◼
►
And it really works well for the way that I think about email.
01:15:45
◼
►
Like I either want to hear from you or I don't.
01:15:49
◼
►
But I'm also lazy in that sense.
01:15:51
◼
►
I don't want to click on subscribe.
01:15:52
◼
►
I don't want to, you know, just...
01:15:54
◼
►
It's like you're telling, "Hey, please deal with it.
01:15:57
◼
►
I don't care."
01:15:59
◼
►
And I feel like I'm liking this because it combines a very, very opinionated design and
01:16:10
◼
►
sort of a way to think about email with actual advanced controls and team features, which
01:16:19
◼
►
is rare to find, I think.
01:16:20
◼
►
This combination of design and business-y type functionalities, it's hard to find a
01:16:26
◼
►
a product that tries to do both at the same time, and so I'm really happy with it.
01:16:30
◼
►
We're using it as a company. And I bet you guys are gonna say, "Oh, I wanna see if in
01:16:37
◼
►
six months you're gonna still like this and all that." Yeah, yeah, I get it.
01:16:42
◼
►
Well, that's something I don't feel like I don't need to say. So here's, I have two issues.
01:16:47
◼
►
One of them I think is for you, one of them is for me. I'll start with the one that's
01:16:50
◼
►
for me and I think I'm not alone here. I have more than one email address. And, right, like,
01:16:58
◼
►
and like, surprise, they're different services, you know, like...
01:17:04
◼
►
I'm forwarding all of them to just one because I realized over the years that I don't actually
01:17:10
◼
►
need multiple addresses.
01:17:12
◼
►
I understand that. I know people do that. The idea of forwarding email concerns me.
01:17:18
◼
►
I'm just not confident that everything would work right.
01:17:22
◼
►
And if you have an email address that's tied
01:17:25
◼
►
into a bunch of other services you use,
01:17:28
◼
►
this is my email address,
01:17:30
◼
►
which is connected to all of my logins,
01:17:32
◼
►
and I kind of can't get away from that, would concern me.
01:17:36
◼
►
So I could imagine a situation that if I wanted to use,
01:17:40
◼
►
hey, now I'm using two email apps, right?
01:17:42
◼
►
Which is, I'm sure I could get by
01:17:46
◼
►
if I thought that hay was good enough. But you know, that's that.
01:17:50
◼
►
Here's the other thing. There's the bigger problem. You mentioned opinionated,
01:17:53
◼
►
right? You're locked in now. You're in hay.
01:17:59
◼
►
If you don't like what they do or you don't like something about the app,
01:18:03
◼
►
sorry, bud. That's where your email is.
01:18:05
◼
►
That is the main reason that I feel worried
01:18:11
◼
►
about this. So like, you know,
01:18:12
◼
►
like I've spoken very often about the fact that like I use Spark because I love
01:18:16
◼
►
their team features and it's like a real big thing for me and that is a lock-in
01:18:20
◼
►
right but it's still Gmail and so if something happened or if I really just
01:18:26
◼
►
didn't want to use it or if Spark or Hay went away still Gmail and so like all
01:18:32
◼
►
right I'll be really bummed out about not having my team sharing but I've
01:18:36
◼
►
still got my email with Hay no matter whatever they decide to do design wise
01:18:42
◼
►
feature-wise like you're in now and there's something about that for email
01:18:50
◼
►
like the idea of going from a open system to a closed system that would be
01:18:56
◼
►
a big concern for me no I'm not criticizing you or anybody else but like
01:19:01
◼
►
I'm talking for myself the open system wasn't really working for me so yeah no
01:19:05
◼
►
exactly it wasn't but you're in it now you like you understand what I'm saying
01:19:11
◼
►
right? You get why it would concern me. Yeah, to be fair though, if I ever grow tired
01:19:16
◼
►
of "hey, they have a big giant export your data button that actually exports a standard
01:19:23
◼
►
inbox file with all your contacts and all your emails." So, you know, worst case scenario
01:19:28
◼
►
I can always take it out, reimport it back in Apple Mail, and it's like I never left.
01:19:33
◼
►
Yeah, I understand that as the nuclear option, but there are a lot of like "well this is
01:19:40
◼
►
annoying kind of things that could happen in between now and then you know what I mean?
01:19:45
◼
►
Like you know I just I find this whole thing it's also strange to me right because like it is a
01:19:51
◼
►
closed system that they are trying to get people to leave an open system to go to their closed system
01:19:57
◼
►
but by the way they also hate closed systems fundamentally as an organization. It's just like
01:20:03
◼
►
I mentioned this when the the whole hay and apple duac all happened the first time like it was just
01:20:09
◼
►
this really weird thing to me of like we believe in openness and never having locked things
01:20:16
◼
►
locked down but also bring all your email to us.
01:20:21
◼
►
It's strange.
01:20:22
◼
►
Yeah it's just I am really very very intrigued by this right.
01:20:30
◼
►
I have been the whole time because boy do I get a lot of email and if something can
01:20:35
◼
►
try and make it better. Like I've got this like cobbled together set of things now right?
01:20:41
◼
►
Like between Spark and Sanebox it's okay but it could always be better. There's only so
01:20:48
◼
►
much that those two things can do without actually controlling the email. You know like
01:20:54
◼
►
I'm sure if I went all in on using the Gmail app I might be happier too because again it's
01:20:59
◼
►
like Gmail does some of this stuff or tries to but I just the main thing that
01:21:04
◼
►
that gives me pause is going all in. It's a big it's a big thing to just do
01:21:13
◼
►
and what I plan to do is when they have their when they when they announce when
01:21:20
◼
►
they release this work thing this custom domain thing I have another email
01:21:25
◼
►
address like a Myke Hurley.net email address. I'm gonna move that one to Hey
01:21:30
◼
►
and see how it goes because I have a @hey.com email address but I don't want
01:21:36
◼
►
to use that. I don't want a seventh email address that right like I'm good
01:21:41
◼
►
at this point but like I'm gonna move one of my other domain emails to
01:21:48
◼
►
this one to really give it more of a try with actual real email than I'm getting
01:21:54
◼
►
and see how it goes. Because it's very intriguing to me, and I get it, right? If you do own
01:22:02
◼
►
the system, you can do really interesting stuff. And so I hear it and I'm like "oh this
01:22:09
◼
►
is really interesting to me" but also leaving that open system to go to a closed one, that's
01:22:17
◼
►
a real big jump for me that I don't know if I'm willing to make.
01:22:22
◼
►
And I thought about it, you know, really long. And the thing is, I'm always in favor of open
01:22:29
◼
►
systems in general. Like, you know me, I'm all for open stuff. But at some point, because
01:22:37
◼
►
this is about my company and we're running a serious and thankfully growing business,
01:22:45
◼
►
And ultimately I realized, you know, I don't really have a lot of personal email these
01:22:52
◼
►
All the email that I get is work stuff.
01:22:55
◼
►
And so if I'm treating this as just another work product, just like I'm using Slack, I
01:23:01
◼
►
guess I can use a proprietary email service.
01:23:03
◼
►
I don't really get personal email.
01:23:05
◼
►
That was another realization that I had a few weeks ago.
01:23:09
◼
►
I was looking at it and it's like, who emails me?
01:23:14
◼
►
can either ping me on iMessage or they can call or they can text me on WhatsApp, I don't
01:23:19
◼
►
really get personal email, you know? And so I figured even if I'm gonna get a bunch of
01:23:26
◼
►
personal messages on the Mac Stories address, that's fine because ultimately that's my identity
01:23:33
◼
►
on the internet, right? And so that was another realization of like, I don't really need to
01:23:39
◼
►
have, like personal email and work email. Everything is email and ultimately everything
01:23:46
◼
►
is work email, you know. So I guess the big change was to stop thinking of email as "Oh,
01:23:55
◼
►
I need to use an open standard." Like for example, I'm always going to write my stuff
01:24:00
◼
►
in Markdown, right, and plain text. But like this is just another service for work. And
01:24:07
◼
►
And I think Slack is the closest thing to it. This is like Slack but for email. It's
01:24:17
◼
►
a service that I'm locked in, but it lets me work faster.
01:24:23
◼
►
The funny thing is Slack was supposed to be Slack for email, but that never really panned
01:24:28
◼
►
Yeah, I mean look, I am not ruling this out for me in the future.
01:24:35
◼
►
I have a lot of people that would have to be dragged kicking and screaming if I really,
01:24:42
◼
►
really wanted to do this.
01:24:43
◼
►
One of them is on this call right now.
01:24:47
◼
►
So it seems unlikely, but I am going to try it out more seriously with an email address
01:24:54
◼
►
that's in active use before I would even start to consider it. But look, if they make this
01:25:01
◼
►
work and continue adding to it, it becomes more of an interesting idea, right?
01:25:06
◼
►
Yeah. And look, I mean, the folks at Basecamp have been around for more than a decade at
01:25:12
◼
►
this point, so it's like, it's a serious company, it's been around forever in internet times.
01:25:17
◼
►
Sure, but it doesn't mean that hay is going to work.
01:25:20
◼
►
No, that's true. But it's like they're also not the you know
01:25:23
◼
►
New startup from from Europe who is basically unknown with no portfolio of previous work
01:25:31
◼
►
Yeah, I don't I don't I wouldn't just I wouldn't go into this system
01:25:36
◼
►
From Rando company exactly be yeah, right. So it's like not nobody would you have to have some kind of like
01:25:46
◼
►
cache, but again, it still doesn't mean after year one that they can keep this service going.
01:25:53
◼
►
It doesn't mean that.
01:25:56
◼
►
If in 11 months, you know, like everyone starts getting their, "Hey, do you want to renew?
01:26:00
◼
►
Hey, do you want to renew?"
01:26:02
◼
►
And everybody's like, "No, I don't use this."
01:26:04
◼
►
That's going to be a problem for them, right?
01:26:06
◼
►
And then, you know, but you're always taking risks.
01:26:11
◼
►
I mean, we trust Google with stuff.
01:26:13
◼
►
they close down services all the time. But yeah, so I understand why you've done it.
01:26:20
◼
►
I'm jealous of the features that you have. But I just don't think I could do it right
01:26:28
◼
►
Yeah, it was a big change and I'm thankful that Jon agreed with me. I was sort of dreading
01:26:36
◼
►
the conversation of like, "Hey, what do you think about upending your entire email
01:26:41
◼
►
workflow because I really look forward to future email app coverage on MacStories.net.
01:26:47
◼
►
Yeah, there's gonna be none. It's gonna be intriguing to see how you manage that one.
01:26:51
◼
►
We got to the email screen, couldn't sign in, so that's the end of that app I suppose.
01:26:57
◼
►
My issues are what Myke shared. I have multiple email addresses. And Federica,
01:27:04
◼
►
I totally get what you're saying, but I like, I have three accounts. I have a personal one,
01:27:08
◼
►
I have one for like 512 pixels freelance world and then have one for relay and I like that they're all
01:27:13
◼
►
Separate and I like using a native app on my Mac, and I don't think hey offers that at this point
01:27:21
◼
►
He should also offer a native app because they what they have is electron
01:27:24
◼
►
You ain't never gonna get it never happening. I'm using it in Safari. I'm using Hayn Safari
01:27:30
◼
►
Do they even have like a quote native app on iOS? Yeah, the iPhone app feels okay. Yeah, it's native
01:27:37
◼
►
it actually it also has like multi-window support and widgets and yeah it's actually
01:27:41
◼
►
very it's nicely done. What I'm gonna do is and I think John is actually reviewing this
01:27:48
◼
►
on Mac stories there's an app called Unite on the Mac which is like fluid but modern
01:27:56
◼
►
it lets you turn web apps into like desktop wrappers but it's like yeah and there's a new
01:28:02
◼
►
new version coming, I think, so I'm gonna be playing around with that. I think from
01:28:08
◼
►
the same developer, like I believe the name is...
01:28:16
◼
►
BZG apps, yes. The same developer also makes Coherence. So basically Unite lets you turn
01:28:24
◼
►
web apps into desktop apps and uses WebKit as an engine, and Coherence uses Chromium
01:28:30
◼
►
instead. And I believe Coherence supports multiple tabs. I don't know or think that
01:28:38
◼
►
Unite supports tabs, because what I want to do is I want to make a single "Hey, desktop"
01:28:45
◼
►
app and have two different tabs for two different accounts. Because I want to have my personal
01:28:52
◼
►
account and the MacStory's pixel address in there.
01:28:55
◼
►
Oh yeah, how does it handle multiple?
01:28:58
◼
►
It doesn't. You got to switch between them.
01:29:00
◼
►
And like, what is switching like?
01:29:03
◼
►
Log in and log out.
01:29:04
◼
►
Oh no no no no no no no no no no no no no no no no no no no no no no no no no no no
01:29:09
◼
►
no no no no no no no no no no no no no no no no no no no no no no no no no no no no
01:29:10
◼
►
no no no no no no no no no no no no no no no no no no no no no no no no no no no no
01:29:11
◼
►
no no no no no no no no no no no no no no no no no no no no no no no no no no no no
01:29:12
◼
►
no no no no no no no no no no no no no no no no no no no no no no no no no no no no
01:29:13
◼
►
no no no no no no no no no no no no no no no no no no no no no no no no no no no no no
01:29:14
◼
►
No, no, let me finish. So you don't get push notifications then. Let me finish. You got
01:29:21
◼
►
only got, you can switch in the native app. You can switch in the iOS and iPad OS app.
01:29:26
◼
►
You cannot switch without logging out on the web. All right. But, but okay. In this switching,
01:29:32
◼
►
if you're switched into the, your personal, do you get notifications for the max stories?
01:29:37
◼
►
I don't know. Probably not. I don't know. Let's see. Pixel. Well, the thing is I haven't
01:29:45
◼
►
said anything to notify me. That's the problem. We can follow up on that. We can follow up.
01:29:50
◼
►
I will enable notifications. Yeah, I would like to know that because that's pretty big
01:29:56
◼
►
stuff. So, I mean, look, they could have, and I'm sure I would be flabbergasted if they
01:30:04
◼
►
they do not work out a unified inbox approach at some point.
01:30:08
◼
►
- Unified inbox.
01:30:09
◼
►
- Yeah, what would they call it?
01:30:11
◼
►
- U-mified inbox.
01:30:13
◼
►
- Yeah, a unified inbox approach at some point in the future
01:30:18
◼
►
because it's kind of key, especially considering,
01:30:21
◼
►
you know, a really great thing for their business
01:30:25
◼
►
is to get, like, they want businesses to sign up
01:30:29
◼
►
and then those people were like, I really like this,
01:30:31
◼
►
let me get a personal email address as well, right?
01:30:33
◼
►
That's kind of quite an important thing of growing their business in the long run.
01:30:38
◼
►
Yeah, so I'm gonna try and make a desktop thing.
01:30:43
◼
►
I know that talking about Hay raises a lot of feelings, especially in our kind of audience.
01:30:51
◼
►
But ultimately it's a good service, it's a great service and the Hay for Work beta, I guess, is really good.
01:30:59
◼
►
really good. We're gonna pay for it and let us work faster, better. I know that folks
01:31:07
◼
►
are gonna make fun of the fact that, you know, it's hay and people like to... it's a complex
01:31:14
◼
►
situation, right? Because you gotta separate the product from the public story and the
01:31:19
◼
►
public controversy, I guess. But whatever. Like, ultimately this is just a work tool.
01:31:26
◼
►
And personally speaking, it made me realize a lot of things about my relationship with
01:31:32
◼
►
email, which is, I don't really the most important one by far was I don't really get personal
01:31:38
◼
►
email. Everything is somewhat work related.
01:31:42
◼
►
Well, let me rephrase. You do. You just don't think of it like that. Like when I talk about
01:31:47
◼
►
personal email, like my mom is an emailing me, but I get like, she emails me, here's
01:31:52
◼
►
the thing I bought, here's the receipt for it." Like that's personal, right? But you
01:31:58
◼
►
just have it all go to @maxstories. Yeah, I don't like that. Yeah. Right? So I don't
01:32:05
◼
►
do that either. But that is like... But also my mom does an email. She emails me. Well
01:32:10
◼
►
I just said that too. I don't... She asks where the bees are. I don't correspond with
01:32:19
◼
►
people by email, but I get email for things that I deem on being personal, right?
01:32:26
◼
►
That's actually been the case for years, like it's been like my, the receipts for the games
01:32:30
◼
►
that I buy on the Nintendo eShop, they go to my Gmail address, but the Gmail address
01:32:36
◼
►
gets forwarded to the, even before it went to my Gmail for work, to the G Suite address,
01:32:45
◼
►
and that's been happening for years.
01:32:48
◼
►
you say like I don't get personal email. That's personal. That is personal. It just goes to
01:32:54
◼
►
the one email address. Yeah. Which is like very valid. And honestly, I kind of wish I
01:32:59
◼
►
felt that way. So I didn't have to sign in with five email addresses every time I get
01:33:04
◼
►
a new device. I really don't. I really don't want to switch between multiple email apps
01:33:10
◼
►
or multiple email addresses. Well, unified inboxes. I mean, your app doesn't have it.
01:33:18
◼
►
No, but even then, for example, even when I was using mail with multiple addresses,
01:33:25
◼
►
right? Yeah.
01:33:26
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I was never switching between the different accounts in the sidebar.
01:33:33
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You know, I don't do that either. Always living in the all inboxes view. So
01:33:38
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does it really matter if they're going to separate places? You get what I mean? Like,
01:33:42
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does it even matter if all you're going to do is use the unified inbox? Aren't you already...
01:33:47
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I understand what you mean, but I wouldn't want to have a bunch of accounts tied to a
01:33:58
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business address.
01:33:59
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Well, they're not tied, they're just for wording messages.
01:34:02
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Right, but let's imagine this scenario where Steven leaves Relay FM to get a job.
01:34:10
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If you want to hear what that job is, by the way, it's a fantastic segment in our members
01:34:14
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pre-show, you want to go to getconnectedpro.co. It's legitimately one of the best pre-shows
01:34:20
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we have done. I recommend if you've been on the fence about trying out connected pro,
01:34:25
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you should go to getconnectedpro.co, sign up, give us $5, you can check out the pre-show
01:34:32
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for this one. If you really don't like it, cancel. But I bet you if you really like this
01:34:36
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show, if you enjoy the japes of this show, there are way more japes in the pre and post
01:34:40
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shows, even in the main show, this one's a perfect example of that. So in this scenario
01:34:45
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where Steven's like, I'm done, and then he shuts down the relay FM email, I'm out of
01:34:50
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all my email. How do I, what do I do for iCloud? No, no, no. Can you repeat that again? What's
01:34:55
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the scenario? If Steven leaves and the @relay.fm email account goes because Steven's left and
01:35:03
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he's left me. And so there's no relay FM anymore. Where's my email? It's gone. So then
01:35:10
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all of the stuff, my personal stuff, is gone.
01:35:14
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The things that you forward from Gmail, at least what I do, is I say "forward to this
01:35:20
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address and then archive the copy, but keep the copy".
01:35:23
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Yeah, no, I don't want to do all of that.
01:35:25
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Oh, look, but you don't want to do anything though.
01:35:27
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No, I just want the distinct email accounts in a unified inbox.
01:35:32
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I'm not saying you're wrong, but that's what I want.
01:35:36
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The idea of having all the email forwarded to all these different places just seems,
01:35:41
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to me, madness.
01:35:42
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It's not what I want to do.
01:35:45
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I think that does it.
01:35:48
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I think we're done.
01:35:49
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If you want to find links to stuff we spoke about this week, head on over to our website,
01:35:54
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relay.fm/connected/322 is where you'll find those this week.
01:36:00
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While you're there, there's a bunch of fun stuff you can do.
01:36:03
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As Myke said, you can join and get access to Connected Pro, which you should totally
01:36:07
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do because it's really awesome.
01:36:09
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You can also send us email with feedback or follow up.
01:36:13
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You can find us all online.
01:36:15
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You can find Myke on Twitter as @imyke.
01:36:19
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Myke is the host of a bunch of podcasts and he has a Twitch channel.
01:36:24
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Anything fun going on soon, Myke?
01:36:25
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Yeah, I'm gonna be streaming again on Friday at 11 a.m. Eastern Time, 4 p.m. GMT.
01:36:34
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Gonna be unboxing some keyboard related stuff over at Myke.live.
01:36:38
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Cool, sounds good.
01:36:40
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Federico is also on the internet.
01:36:42
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He's the editor-in-chief of MacStories.net.
01:36:45
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You can go check that out, read about their amazing email coverage and other mobile applications.
01:36:51
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You can find him on Twitter @viti.cci.
01:36:55
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Federico I have a question for you.
01:36:58
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In your mind what is the most essential part of a friendship?
01:37:05
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Synced views on email.
01:37:07
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Email compatibility.
01:37:11
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I think the most important part is not being afraid of being honest with the other person.
01:37:19
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Oh that's so good man.
01:37:21
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in the position where even if you disagree with someone, you're not afraid of their reaction
01:37:28
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because you have that kind of relationship. Or it's like similarly being able to tell
01:37:32
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someone, a friend something that you wouldn't say in public. Because you trust that that
01:37:38
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person understands you. That and telling them when they're wrong about something or not
01:37:45
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being afraid of the react, yeah, have the freedom to be honest. I think that's, that's,
01:37:51
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that is essential in a, in a friendship. Yes. That's good advice. I like it. I'd like to
01:37:55
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thank our sponsors this week, Squarespace, Pingdom and Bombas. I didn't tell you where
01:38:01
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you can find me. I'm on the internet too. @ismh on Twitter. You can find me on, hey,
01:38:07
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i smh@hey.com for the next 14 days until my trial ends and I never log in again. So I
01:38:13
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I guess people should fill up that inbox, right?
01:38:16
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You guys are never going to let this go.
01:38:18
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This is going to be the next thing
01:38:19
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that you make fun of me for.
01:38:21
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You're never going to let this one go.
01:38:23
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I don't think we need to make fun--
01:38:25
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no one's making fun of you.
01:38:26
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I just think it's funny that he did that.
01:38:28
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So here's the thing.
01:38:29
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Stephen, you want to test it out?
01:38:30
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OK, everyone, email ismh@hey.com,
01:38:34
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and Stephen can test out, hey.
01:38:36
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And then maybe next week, you can come back
01:38:38
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and say what it's like after everyone emails you.
01:38:42
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I think that's a fun test for you.
01:38:44
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I expect tens of thousands of emails.
01:38:49
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I'm gonna forward all of my emails.
01:38:52
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Nope, nope, don't do that.
01:38:53
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Well, you know, you'll find out a lot of things
01:38:57
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about people, that's on them really.
01:38:59
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I don't know where we go now.
01:39:01
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I think the show's just over.
01:39:02
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Until next time, say goodbye.
01:39:03
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Arrivederci.