#53: Please, be polite at WWDC.
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Hello and welcome to Developing Perspective. Developing Perspective is a podcast discussing
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news of node in iOS development, Apple and the like. I'm your host, David Smith. I'm
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an independent iOS developer based in Herndon, Virginia. This is show number 53 and today
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is Friday, June 9th. Developing Perspective is never longer than 15 minutes, so let's
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get started.
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All right, so for today's show, I've been wanting to do it for a while, but I was a
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little bit intimidated to do. And I was going to write a blog post for a while, then I decided
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not to do that. And basically, the topic that I'm going to discuss, kind of as a pastor
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of mine used to put it, is this goes from preaching to meddling. And so rather than
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just giving, you know, general positive advice, I want to talk about the things at WWDC that
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kind of really annoy me, and it's the way that some people act and their just general
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lack of self-awareness or concern for those around them. And so it's kind of, the working
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title originally was "Don't be a Jerk at WWDC." That's, of course, that's sort of
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self-referential in the sense that I'm being a bit of a jerk in doing that, so I
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think I'll go over the title of "How to be Polite or Please be Polite at WWDC."
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There's a couple of these little pet peeves that I've been going to WWDC for
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about three years now, and every time you'd kind of think, "Oh, you know, we're a
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bunch of mature adults, you know, who have paid a lot of money and are here in a
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professional environment will probably be well behaved.
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But every year, I'm proven wrong by that.
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And so I just wanted to talk through some of these and just
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put it out there.
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That hopefully it'll maybe create a discussion or just
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give people pause to think about the way they act when
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they're at WWDC.
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And I know a lot of you won't be at WWDC this year, but
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hopefully it's still useful for the years following or
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just in general.
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So the first thing is there's this fundamental lack of sort of respect I've seen a lot for
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that the Apple employees, especially the Apple engineers, are going through a tremendous
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amount of effort to put on the event.
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I see a lot of people who kind of end up in this feeling of like, "Well, I paid $1,700
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to be here, so they all work for me."
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It's like, "Well, sort of.
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That's vaguely true.
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You did pay $1,700 or whatever, plus all the travel to be here."
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But really, that's not the way it works.
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Most of the people running at WWDC are engineers, just like you.
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They're software engineers who are taking, as part of their job, are being told to put
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on this event to make our lives better, to show us all the cool stuff and teach us how
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to use it best.
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And so as a result of that, I really think it's important to be really respectful of
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them, to really go out of our way to be appreciative, to be thankful, to be kind to these people
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to the effort they're putting in.
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And I think that it just works well as a two-way street.
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So first thing, this is more of a personal thing,
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but I try very hard to say thank you to everybody I can
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with an Apple shirt on.
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Just be as grateful as you can.
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There's gonna be just people doing all kinds
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of fairly menial jobs.
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And it's like, what does it hurt to say,
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hey, thanks, I appreciate it.
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I really appreciate you helping monitor this line.
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I really help you.
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Thanks for doing this, thanks for doing that.
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just be appreciative and I feel like it just raises the tone of the event in a way that
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is just really nice. But the area that I see this most and that just annoys me the most
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every single year is around presentations. So at WWDC, you're going to spend a lot of
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time in presentations and the presentations are almost uniformly, except for the keynote,
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are put on by Apple engineers at various levels within Apple engineering. And, you know, the
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best I understand it, a tremendous amount of effort goes into the preparation for this.
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I mean, this is months and months of hard work by these engineers to make a really polished,
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sharp presentation. And that shows. I think it has probably the highest level of polish
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of any presentations I've seen across the board at conferences. They're all really consistent.
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They're all very polished and sort of to the point. You very rarely have weird demo problems
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and things. They go out of their way so that you're not sitting there like watching people
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you know, type in code and things, it's all really sharp and put together.
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And so there's a couple of things that I see every year that drive me crazy
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when people are going to these presentations.
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And so the first one is people who arrive at the presentation
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kind of expecting to just work or do their email or whatever while they're there.
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And that's fine. I mean, I totally understand that some people are just kind of there to absorb it.
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But if you're one of those people, please don't sit in the front row.
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please don't sit in the first, like, third of the auditorium.
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Why don't you just go sit in the back?
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You'll hear it fine.
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You're obviously not looking at it.
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You know, there's a big screen if you need to.
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Please go sit in the back.
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Like, you're being disrespectful to the person who's presenting,
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because if they look out into the auditorium,
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and it's just like, you're just sitting there hacking away,
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you're clearly not paying attention,
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that doesn't feel good.
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Go sit in the back.
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And also, you're distracting all the people around you.
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And it's often-- maybe the simplest way to think about it
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is if you're sitting in the back row and you're typing away,
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maybe you're annoying the people to either side of you,
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maybe the person just right in front of you.
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But if you do it in the front, everybody behind you can see you.
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Your screen's glowing nice and bright, attracting attention,
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and just kind of annoying people.
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So if you're going to do that, please sit in the back.
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That's just common courtesy.
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And similarly, if you're going to take notes, which is great,
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don't do it on your iPad with the keyboard clicks turned on.
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if you can't, you know, it's like, try and be as quiet as you can in that process.
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You have no idea how annoying that little keyboard click, you know,
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sound that you get from the iPad can be.
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If you're going to do it on a keyboard, that's fine. You know, obviously there's a certain amount of
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noise involved in typing on a
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MacBook Air or something, just sort of be quiet about it, and just be
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considerate of those around you.
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Treat others as you'd have them treat you, the golden rule. Make sure your phone's on
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as generally pretty good, but
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Often I hear the other things beyond that are like IRC noises or the number of times I've heard like the Twitterrific or tweetbot refresh sound.
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Just kind of, you know, just be considerate and be mindful of those things.
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And then the last thing, and this is the most important thing as far as I'm concerned for being respectful to the presenters,
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is when the presenter hits the point that's kind of the conclusion,
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the number of people I've seen who immediately, noisily, start packing up their bag, get up and leave.
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So the person hasn't actually finished, they're just sort of in conclusion,
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they've got another maybe 30 seconds, 45 seconds of presentation,
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and people are just sort of like, "Oh, I'm done, let's get out of here."
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I mean, that's about as rude as you can be.
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I mean, you've listened through whatever, the 45 minutes, 50 minutes of good, solid information,
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and you don't let the guy finish.
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You don't get as many as 30 seconds of conclusion,
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and now here's the final thing, and sort of sends you off.
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And I mean, that's just rude.
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And it just kind of drives me crazy.
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And I've seen so many presenters just kind of--
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either they never finish.
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I've seen in some cases, they just kind of like, oh, I guess
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Which is not cool.
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Or on the flip side, it's just the people who--
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you could tell they really were glad.
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you can get really getting into it they're really enjoying the presentation
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that might get to kick out the park
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scone great and then they can get the industry dejected it's like wait
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that anybody care
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so don't do that
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gave me a way for the thirty seconds
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italy says you know
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whatever you know he won't when he gives it gives you know gives you a floor
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uh... to leave
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you're gonna be waiting in line for the next session no matter what you know
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getting out that thirty seconds earlier
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is a_t_s_ still been selfish maybe if you're like over on the new
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jump the line. It's like, well, it's being a little selfish. And then two, I don't know,
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it really doesn't matter. Very rarely do rooms overfill. And if they do, it happens. You'll
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catch it on the video, you'll catch it on a repeat. Apple's really good if a room overflows
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to then make sure that that presentation is given again later in the week. If it wasn't
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originally scheduled, often it'll be shown on the Friday, especially on the Friday afternoon.
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So the information isn't going anywhere. So just be respectful of your presenters. They
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They really are putting a lot of work into this and I think they deserve that, you know,
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that that's the least that they could deserve.
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Then a couple of other things, these are more just sort of general rather than being focused
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on the presentations themselves, is trash.
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Please throw your trash away.
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Come on, you're, you know, we're all adults here.
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There's trash cans everywhere, but the number of times you'll see people just leaving trash
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everywhere, it's just kind of, you know, it's just sad.
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It just makes me kind of sad when I see that.
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Line etiquette.
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a huge amount of time waiting in line at WWDC. That's the way it is. From the keynote on
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Monday morning all the way through, you'll spend a lot of time waiting in line or waiting
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online if you're from New York, or queuing if you're from Europe. And so basically, it's
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a kind of important thing that we actually queue and wait in line, wait online in an
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appropriate way. And so there's a couple of things. These are kind of the way I do it
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and the way I view waiting in line.
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But you-- first, it's like, if you're
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holding a spot for somebody, be reasonable on the ratio
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of people for whom you are holding that spot,
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so that there is nothing worse than you're
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all waiting in this huge long line.
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And then one guy in front was holding space
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for these 10 guys.
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It's like, that's not fair.
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That doesn't seem fair.
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I mean, my own kind of personal rule
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is typically kind of like a one to one, maybe a two to one
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in terms of like, kind of like the buddy system, like often when I'm, like in the keynote,
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I'll often kind of have a buddy or someone who, you know, is like, worked, kind of taking turns,
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I'll go to the bathroom, he's waiting for me, you know, we're kind of, we're offsetting each other,
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and that seems pretty rare, you know, fair and reasonable. You know, showing up with 10 of your
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friends, not really cool. And you know, I think also being, you know, respectful of the people
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around you, and this kind of gets into the set, the next topic I wanted to talk about is just kind
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of your general interaction, is being respectful of other people's time and being just sort of
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mindful of it. Sometimes, you know, being aware that sometimes people are going to want
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to chat, and if they are, that's great. I've met a lot of interesting people waiting in
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line or talking in general at WWDC. That's part of the fun. That's part of the joy. But
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if you're getting to, if someone's sort of sending you the signals of, "Hey, you know,
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actually I really don't want to talk," like you say, "Hi," and they say, "Hi," and then
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pick up their phone and start working on it, it's like they're saying, "Hey, I'm, you know,
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I'm burned out from last night's party.
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I'm whatever.
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And so I'd rather just chill.
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And so just be respectful of that.
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Similarly, be very careful about selling your products
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in conversation.
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And this is something that doesn't happen all the time,
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but it happens enough that it kind of--
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but it's always kind of annoying when I introduce myself
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to someone and it's like, hi, I'm Dave.
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And he's like, oh, hey, I'm Bill.
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I make this app.
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You want to check it out?
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It's like, maybe.
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Maybe I would actually want to check out your app.
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maybe I want to pay you, pay to buy that app.
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But diving straight into a sales pitch,
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I'm not walking up to you at a booth at a trade show.
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I'm just trying to chat.
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So if at some point, almost certainly, I'll be like,
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hey, what do you do?
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That's an opportunity for you to say, hey, this is the app.
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I say, you want to check it out?
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But it's part of the conversation.
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I don't want to feel like I'm being sold to just
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by saying hi to somebody.
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Similarly to that, it's kind of a--
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At WWGC you'll run into all these fake famous people or famous internet famous people or
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whatever and these are people whose podcasts or blogs you'll read or even Apple people
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who are legends in the field or whatever and it's just kind of a funny thing but especially
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with them be very respectful of their time and attention and I think you'll have a much
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better interaction with them.
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my personal way, it's like if I run into somebody who's belong I read or whatever, it's like,
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"Hey, I bumped into John Gruber, right?" Someone I actually never met, but it'd be interesting
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to meet him and it's like, "Hey John, love your work, really appreciate the efforts you
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put into your writing. Thank you." That's kind of my intro. And if he says, "Great,
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thanks," that's it. That's the end of the conversation, shake his hand, off I go. If
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he's like, "Oh great, yeah, hey, what do you do?" It's like he's in a mood to talk, then
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great, but don't assume that you kind of have a right to their attention.
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Just because you give them all this time to read their blog, don't feel like you have
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an unlimited right to their attention.
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They may be really burned out from the conference and talking.
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They just need some time.
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It's like the last thing they need necessarily is kind of being badgered, and especially
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to don't sell to people like that.
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That's like the worst thing.
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It's like, "Hey, Mr. Gruber.
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Hey, check out my app.
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It would be great if you featured it on Daring Fireball."
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"Dude, chill. You'll be alright."
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So that's kind of all the negative things.
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A few positive things to hopefully wrap it up on a high note.
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So first, don't overdo it. WWDC is incredibly fun.
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I mean, this will be my fourth, I believe.
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And it's one of the best times of the year you'll have.
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Spend a lot of time meeting really interesting people.
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You'll learn a ton. You're kind of drinking from a fire hose and it's awesome.
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If this is what you enjoy, you're a kid in a candy store.
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or if you love Apple technology, if you love programming, it's awesome.
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But be careful.
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Don't overdo it, especially early on, like Monday night, Tuesday--
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especially Monday night parties, Tuesday night parties,
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Sunday night parties.
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Don't go nuts and ruin the rest of your week by overdoing it early on.
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Stay hydrated.
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Drink a lot of water.
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It's like, keep your energy up.
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And just be kind, be respectful, and be polite,
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and we will all have an awesome time.
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Alright, that's it for today's show. I'll be at WWDC next week, so look out for me.
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If you follow me on Twitter, it's probably the easiest way. If you ever want to meet
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up, just @ReplyMe and see if we can work something up. I'd love to meet some of the
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people who listen to this show, make it a bit more of a dialogue rather than the monologue
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it usually is. Otherwise, I hope you guys have a good weekend. Safe travels if you're
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going to Dub-Dub. Otherwise, I look forward to talking to you guys next week. Like I said,
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I'm going to be doing a bunch of shows.
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I'm hoping to do probably maybe even five or six shows next week,
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kind of talking about the various parts,
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kind of dissecting the keynote and things like that.
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I got my new mobile microphone set up, which I'm really excited about.
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And as always, if you have any questions, comments, concerns, complaints,
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I'm on Twitter, underscore David Smith.
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The feed for this podcast is devperspective on Twitter.
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And otherwise, happy coding.
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And I hope to see you next week.