#225: Users per Day.
  
   
 
 
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     Hello and welcome to Developing Perspective. 
     
     
  
 
 
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     Developing Perspective is a podcast discussing news of note in iOS development, Apple, and 
     
     
  
 
 
 
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     I'm your host, David Smith. 
     
     
  
 
 
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     I'm an independent iOS developer based in Herne, Virginia. 
     
     
  
 
 
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     This is show number 225, and today is Wednesday, August 12th. 
     
     
  
 
 
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     Developing Perspective is never longer than 15 minutes, so let's get started. 
     
     
  
 
 
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     Okay, so today's topic, I'm not sure if it's going to work, but I'll give it a go. 
     
     
  
 
 
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     It's something that I've been musing about recently for just largely out of curiosity 
     
     
  
 
 
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     and also kind of in preparation for the talk I'm going to be giving at release notes this 
     
     
  
 
 
 
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     I've been doing a lot of digging around in my sort of historical books and where I've 
     
     
  
 
 
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     made my money, how the revenue I've made over time has shifted for different types, you 
     
     
  
 
 
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     know, for me in app purchase and paid sales and advertising and just trying to get a sense 
     
     
  
 
 
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     of honestly how the history of the App Store has been for me. 
     
     
  
 
 
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     And as I've been taking you around there, 
     
     
  
 
 
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     I realized it's not that much I've ever really talked about on the show, 
     
     
  
 
 
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     but it's kind of how I think about making a living from products, 
     
     
  
 
 
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     how you kind of have to think about it. 
     
     
  
 
 
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     Because it's a different kind of a job and a different kind of an income 
     
     
  
 
 
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     than, say, if you're doing consulting, 
     
     
  
 
 
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     or obviously if you have a traditional kind of a salaried job. 
     
     
  
 
 
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     It's a very different way of having to conceptualize your income, 
     
     
  
 
 
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     because it is in some ways consistent, and in some ways becomes kind of a salary, but 
     
     
  
 
 
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     it's not like it's a set amount. Every single day, every hour, you are hoping that there 
     
     
  
 
 
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     are people out in the world who are coming to, say, the app store. I'm going to see if 
     
     
  
 
 
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     I just constrain this discussion to, say, you're making iOS apps and selling them in 
     
     
  
 
 
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     the app store, which is what I primarily do. You're hoping that there are people out in 
     
     
  
 
 
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     the world, of the hundreds of millions of people who have iPhones, who are picking up 
     
     
  
 
 
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     their phone, opening the App Store app, browsing in that App Store app to find your application 
     
     
  
 
 
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     out of the 1.5 million apps in the App Store. 
     
     
  
 
 
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     They find your app, they download it, either by paying you money for it or by downloading 
     
     
  
 
 
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     it for free, and then opening it. 
     
     
  
 
 
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     And maybe if it was a free app, you're going to show them some advertising or you're going 
     
     
  
 
 
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     to offer them in-app purchase. 
     
     
  
 
 
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     And you're hoping that at the end of that, the sum each day or each hour or each year 
     
     
  
 
 
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     is the amount of money that you need to sustain your business. 
     
     
  
 
 
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     And obviously, a successful business is functionally just, do you make more money than you spend? 
     
     
  
 
 
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     And when you're independent, it's probably more, do you make more money than you need 
     
     
  
 
 
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     to live on to break even? 
     
     
  
 
 
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     Because obviously, if the business breaks even or makes a small amount of money each 
     
     
  
 
 
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     year it's not really productive because obviously you need more than that to live on. And when 
     
     
  
 
 
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     you're independent or at least a very small team, those two become very strongly entwined. 
     
     
  
 
 
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     And so what I've always done, and the way that I look at my finances as a business, 
     
     
  
 
 
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     is I work backwards into how much I need the apps to make each day. And then on a weekly 
     
     
  
 
 
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     I go in and I run up a whole bunch of reports to look at how I did the previous week 
     
     
  
 
 
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     I have a sense of where I am in terms of that goal 
     
     
  
 
 
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     I find it easiest to think in terms of per day because I don't know if it just the way my mind works 
     
     
  
 
 
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     But the numbers are nice and concrete and typically small enough that I can kind of conceptualize about them 
     
     
  
 
 
 
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     It's also just kind of a less of a daunting thing 
     
     
  
 
 
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     And if I try and be tracking it 
     
     
  
 
 
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     on a quarterly basis or a monthly basis. 
     
     
  
 
 
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     I don't feel like that granularity is helpful. 
     
     
  
 
 
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     And so each Monday I go down and I pull in all my reports 
     
     
  
 
 
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     from IAD, from iTunes Connect, from the other kind of 
     
     
  
 
 
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     advertising and places that I get money from. 
     
     
  
 
 
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     I pull them all into this big custom script, it pushes them 
     
     
  
 
 
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     together and then I end up with this nice pretty chart 
     
     
  
 
 
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     that shows by product and by product income type, 
     
     
  
 
 
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     where my income is going. 
     
     
  
 
 
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     And I can kind of see overall if I'm on track, 
     
     
  
 
 
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     if things are slowing down, if things are speeding up, 
     
     
  
 
 
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     and get a sense of where I am. 
     
     
  
 
 
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     For me, I found that to be very helpful. 
     
     
  
 
 
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     But the funny thing about this way of thinking about it 
     
     
  
 
 
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     is focusing in on the daily numbers 
     
     
  
 
 
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     is also kind of hard to lose track of what that 
     
     
  
 
 
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     means at scale and overall. 
     
     
  
 
 
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     And so what I wanted to do kind of as a thought exercise here 
     
     
  
 
 
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     and moving away from my own experiences, 
     
     
  
 
 
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     but just kind of in the abstract looking at it 
     
     
  
 
 
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     from the perspective of if you are somebody who was going to start, you wanted to start 
     
     
  
 
 
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     a business, you wanted to make products and sell them in the App Store, and you wanted 
     
     
  
 
 
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     that to be your income, what that would look like practically. 
     
     
  
 
 
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     And so kind of as a thought exercise, I was going to say, like, say, for example, you 
     
     
  
 
 
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     wanted to take home from your business about $85,000 a year. 
     
     
  
 
 
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     And I'm just making that number up. 
     
     
  
 
 
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     Like that is, I think, a reasonable number in terms of if you are qualified enough to 
     
     
  
 
 
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     make apps and sell them in the App Store at a high enough quality level that you would 
     
     
  
 
 
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     be able to successfully do that independently, you could probably get a pretty good job at 
     
     
  
 
 
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     a 9-to-5 place. 
     
     
  
 
 
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     And you could probably, at the very least, take home that, at least in the United States. 
     
     
  
 
 
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     That's just high-level guess. 
     
     
  
 
 
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     Like I said, it doesn't really matter. 
     
     
  
 
 
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     I just needed an A number to punch into it. 
     
     
  
 
 
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     And of course, you have to keep in mind, if you are working—and the reason I ended up 
     
     
  
 
 
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     at 85,000, too—if you're working for yourself, there's also a bunch of overheads and costs 
     
     
  
 
 
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     that you won't have from a salary. 
     
     
  
 
 
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     So if you want to take home that as though it were your salary, you probably need to 
     
     
  
 
 
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     make substantially more, at least something like maybe 15% more than you would actually 
     
     
  
 
 
 
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     So if you want to take home 85, then you'd have to make, on an annual basis, about $100,000 
     
     
  
 
 
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     a year from your products. 
     
     
  
 
 
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     And so that's why I kind of worked backwards from there. 
     
     
  
 
 
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     $100,000 is a nice round number. 
     
     
  
 
 
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     Whether it's constructive for you, obviously, it doesn't really matter, or it matters to 
     
     
  
 
 
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     but for the purpose of the exercise doesn't matter. 
     
     
  
 
 
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     You can just scale the number up and down if your cost of living is much higher or much lower. 
     
     
  
 
 
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     But say you needed your business to bring in $100,000 a year, 
     
     
  
 
 
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     what would that look like practically on a day-to-day basis in the app store to make your living? 
     
     
  
 
 
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     And obviously a lot of people make--there's a lot of products that end up just making most of their money 
     
     
  
 
 
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     in a very short period. Like they'll have a big launch spike and then they'll make almost nothing. 
     
     
  
 
 
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     And that is certainly a model. 
     
     
  
 
 
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     It's one that I try very hard to avoid 
     
     
  
 
 
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     in the way that I sell my products, 
     
     
  
 
 
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     because that just is, A, it's terrifying, 
     
     
  
 
 
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     and B, it's not really sustainable. 
     
     
  
 
 
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     You can't make a living off that. 
     
     
  
 
 
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     It's a great way to make side income 
     
     
  
 
 
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     and hobby income from applications, 
     
     
  
 
 
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     but it's not really a business. 
     
     
  
 
 
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     Like if you make, 
     
     
  
 
 
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     if your first week's sales is 100 times your next day's, 
     
     
  
 
 
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     your next week's sales, and it continues down from there, 
     
     
  
 
 
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     that's not really a business. 
     
     
  
 
 
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     It's a really cool thing to see, and sometimes can be kind of fun, but it's not really a 
     
     
  
 
 
 
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     And so I want to look at it as on a sustained basis, day in and day out, what would you 
     
     
  
 
 
 
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     And so say you had an application and you sold it for 99 cents in the app store. 
     
     
  
 
 
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     Whether or not that's a good idea, I'm not really going to get into, but say that's what 
     
     
  
 
 
 
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     How many sales would you need a day? 
     
     
  
 
 
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     So after Apple's cut of 70%, or after Apple's cut of 30%, your 70% of that, your 70 cents 
     
     
  
 
 
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     that you get per sale, you would need about 395 sales. 
     
     
  
 
 
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     995 sales and I'm getting that by just taking a hundred thousand divided by three hundred and seventy five three hundred and sixty five 
     
     
  
 
 
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     So you need to make about two hundred and seventy four dollars a day 
     
     
  
 
 
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     So you need three hundred and ninety five people to open up the app open up the App Store every day 
     
     
  
 
 
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     find your app downloaded pay you ninety nine cents and 
     
     
  
 
 
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     Getting four hundred people a day to do that isn't crazy. It's not like a totally insane number of people 
     
     
  
 
 
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     It's units four hundred people and on a you know on an annual basis 
     
     
  
 
 
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     that isn't too wild of a number of people to have to support. 
     
     
  
 
 
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     Let me actually-- I forgot to do that math. 
     
     
  
 
 
 
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     You have about 145,000 people a year 
     
     
  
 
 
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     who will be downloading your application, 
     
     
  
 
 
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     which you could probably reasonably 
     
     
  
 
 
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     support as a one-person team. 
     
     
  
 
 
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     That's probably unlikely, though, in the current App Store 
     
     
  
 
 
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     to be able to get that number of people. 
     
     
  
 
 
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     Like, 395 paid sales a day is actually a pretty high number, 
     
     
  
 
 
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     in my experience. 
     
     
  
 
 
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     It's very hard to get that these days. 
     
     
  
 
 
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     And if you did that, you'd be in a pretty high, 
     
     
  
 
 
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     you'd be a very high sort of quintile in the app store, 
     
     
  
 
 
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     whatever the fancy word for that is. 
     
     
  
 
 
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     So more likely than not, what you're gonna do 
     
     
  
 
 
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     is free with in-app purchase of some kind. 
     
     
  
 
 
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     And so say you have a 99 cent in-app purchase 
     
     
  
 
 
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     in an application, and you wanna make, 
     
     
  
 
 
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     and you have say you have a 10% conversion rate. 
     
     
  
 
 
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     Like I'm just throwing out numbers here. 
     
     
  
 
 
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     This is hopefully interesting. 
     
     
  
 
 
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     That's why I said I wasn't sure if it would work. 
     
     
  
 
 
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     But at that point, you would need about 4,000 people 
     
     
  
 
 
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     to be downloading your app each day to hit your goal. 
     
     
  
 
 
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     So if you had 4,000 people downloading your app each day, 
     
     
  
 
 
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     10% of which bought your $0.99 in-app purchase, 
     
     
  
 
 
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     then you'd probably be able to hit your revenue goal. 
     
     
  
 
 
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     4,000 people downloading a free app a day 
     
     
  
 
 
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     is also quite a big number. 
     
     
  
 
 
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     It works out to about 1 and 1/2 million people a year 
     
     
  
 
 
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     who are finding your app and downloading it, 
     
     
  
 
 
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     which is doable, it's not inconceivable. 
     
     
  
 
 
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     It's numbers symbolism. 
     
     
  
 
 
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     It's about the ballpark of what I've 
     
     
  
 
 
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     seen a lot of free apps do. 
     
     
  
 
 
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     I mean, the nicest thing about a free app is that you-- 
     
     
  
 
 
 
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     So it's easier to push people to download it. 
     
     
  
 
 
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     10% conversion is probably optimistic, 
     
     
  
 
 
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     but somewhat realistic. 
     
     
  
 
 
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     But that's kind of what you end up with. 
     
     
  
 
 
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     And it's kind of crazy, though, when you think about that, 
     
     
  
 
 
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     that you'd need 1.4-ish million people to download something 
     
     
  
 
 
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     order to make your living. It starts to get kind of scary. And this is, for me anyway, 
     
     
  
 
 
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     the scary part of what I do. That every single day, that is what I need my business to do. 
     
     
  
 
 
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     I can't miss a day or I have to make it up an average, I suppose. But it's kind of a 
     
     
  
 
 
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     crazy thing to think that that's the pace that you have to be able to sustain just to 
     
     
  
 
 
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     sort of barely make it where you want to go. 
     
     
  
 
 
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     As a side note, instead of doing in-app purchase, 
     
     
  
 
 
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     if you just do ad ads, I took a look at my current ad rate. 
     
     
  
 
 
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     And I think I get an effective CPM, which 
     
     
  
 
 
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     is the value I get per 1,000 views of about $0.90 
     
     
  
 
 
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     is what I've been seeing recently. 
     
     
  
 
 
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     If you want to get that same amount of money from that, 
     
     
  
 
 
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     you need something like 300,000 ad impressions a day, 
     
     
  
 
 
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     which, based on my experience, means 
     
     
  
 
 
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     you would need something on the ballpark of about four and a half million downloads a 
     
     
  
 
 
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     year or 12,000 a day. 
     
     
  
 
 
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     And these numbers start to get very scary very quickly. 
     
     
  
 
 
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     And my point here is not to scare anybody away and say that it's not completely possible 
     
     
  
 
 
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     to make a living in the app store. 
     
     
  
 
 
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     This is what I do and have been doing for a very long time. 
     
     
  
 
 
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     But it becomes that you have to... 
     
     
  
 
 
	 00:11:04
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     This is in some ways a justification for why I have so many apps. 
     
     
  
 
 
	 00:11:07
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     It's kind of a running joke that I have so many applications. 
     
     
  
 
 
	 00:11:09
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     And part of it is that my apps in aggregate have to hit these numbers, not one app individually 
     
     
  
 
 
 
	 00:11:16
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     And because if that was the case, if I had to hit, say, 1.4 million downloads a year 
     
     
  
 
 
	 00:11:23
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     just to hit a basic revenue goal, it'd be pretty intimidating and pretty tough. 
     
     
  
 
 
	 00:11:29
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     It's nice to be much easier to be able to do that split out over a lot of applications, 
     
     
  
 
 
	 00:11:33
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     a lot of applications that are doing reasonably well, adding up to that number, rather than 
     
     
  
 
 
	 00:11:37
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     trying to get there in one big bang. 
     
     
  
 
 
	 00:11:42
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     So that's kind of the way I think about it, though. 
     
     
  
 
 
	 00:11:44
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     And I think it's an important exercise if you're somebody who would like to make their 
     
     
  
 
 
	 00:11:47
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     money from the App Store, or at least the substantial amount, is to do -- I think it's 
     
     
  
 
 
	 00:11:51
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     very wise to sit down and do this reverse calculation. 
     
     
  
 
 
	 00:11:55
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     What is your goal? 
     
     
  
 
 
	 00:11:56
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     What is the amount of money that you're trying to make from the App Store? 
     
     
  
 
 
	 00:11:59
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     At like -- at full scale, like what would you want that to be? 
     
     
  
 
 
	 00:12:02
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     And then to be able to work that one, work that backwards 
     
     
  
 
 
	 00:12:05
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     into what you would need per day, 
     
     
  
 
 
	 00:12:06
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     and work out how many users you would reasonably 
     
     
  
 
 
	 00:12:09
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     expect to have to get per day in order to do that. 
     
     
  
 
 
	 00:12:13
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     It's helpful both in terms of setting expectations 
     
     
  
 
 
	 00:12:15
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     reasonably, like understanding how realistic it is for you 
     
     
  
 
 
	 00:12:17
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     to make your living in the App Store based on the application 
     
     
  
 
 
 
	 00:12:20
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     If it's a very niche app whose market 
     
     
  
 
 
	 00:12:23
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     is going to be really constrained, 
     
     
  
 
 
	 00:12:25
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     and you start to look at, do I really 
     
     
  
 
 
	 00:12:26
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     think I can get 4 million people to download this app, 
     
     
  
 
 
	 00:12:29
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     one and a half million people to download this app. 
     
     
  
 
 
	 00:12:33
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     You may have to be very, very thoughtful about if you could e-debt, or even if it's just 
     
     
  
 
 
	 00:12:38
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     straight up paid and you had to get, say, 100,000 people, 140,000 people to download 
     
     
  
 
 
	 00:12:42
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     your app, pay for your app. 
     
     
  
 
 
	 00:12:43
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     Like, is that realistic? 
     
     
  
 
 
	 00:12:44
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     I find it easier to work, though. 
     
     
  
 
 
	 00:12:47
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     You have to work your way back and really have a handle on these numbers, because if 
     
     
  
 
 
	 00:12:51
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     you're just kind of hoping it will work out, it's very unlikely that it will. 
     
     
  
 
 
	 00:12:57
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     When I started out doing the App Store stuff, I started off also consulting. 
     
     
  
 
 
	 00:13:03
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     And I've said many times on the show, what I did is in some ways I conceptualized my 
     
     
  
 
 
	 00:13:06
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     ► 
     apps as a client of mine, and I was able to justify spending time on my apps based on 
     
     
  
 
 
	 00:13:11
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     the income that I got from them, and so they eventually became my biggest client, and eventually 
     
     
  
 
 
	 00:13:15
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     I dropped doing other clients. 
     
     
  
 
 
	 00:13:16
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     But I had a goal in mind for what my daily income from the apps had to be before I could 
     
     
  
 
 
	 00:13:22
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     sort of quit my consulting work. 
     
     
  
 
 
	 00:13:24
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     And that was very helpful for me to think about. 
     
     
  
 
 
	 00:13:25
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     And it was, you know, as a daily goal. 
     
     
  
 
 
	 00:13:27
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     And you can kind of easily see it on a day-to-day basis. 
     
     
  
 
 
	 00:13:29
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     How close am I? 
     
     
  
 
 
 
 
	 00:13:34
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     And it's been really helpful for me to think about. 
     
     
  
 
 
	 00:13:36
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     It's also a useful exercise, probably, just 
     
     
  
 
 
	 00:13:38
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     in terms of understanding the infrastructure you will need, 
     
     
  
 
 
	 00:13:41
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     in terms of the help desk infrastructure you'll need, 
     
     
  
 
 
	 00:13:43
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     the number of support requests you can expect. 
     
     
  
 
 
	 00:13:46
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     ► 
     You know, it's a very different number 
     
     
  
 
 
	 00:13:47
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     ► 
     if you have four million users a year, 
     
     
  
 
 
	 00:13:50
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     ► 
     or if you have a couple hundred thousand users a year. 
     
     
  
 
 
	 00:13:53
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     ► 
     Similarly, if you have any kind of web infrastructure 
     
     
  
 
 
	 00:13:56
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     ► 
     that you need to support within your app, 
     
     
  
 
 
	 00:13:58
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     ► 
     you have a good sense of if your numbers go crazy 
     
     
  
 
 
	 00:14:01
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     ► 
     and you have massive growth in your application, 
     
     
  
 
 
	 00:14:03
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     ► 
     tons of downloads, things are going awesome, 
     
     
  
 
 
	 00:14:05
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     ► 
     and you have to scale your web infrastructure, 
     
     
  
 
 
	 00:14:07
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     ► 
     then obviously that's a great problem to have. 
     
     
  
 
 
	 00:14:09
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     ► 
     But you also have to make sure you can understand, 
     
     
  
 
 
	 00:14:10
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     ► 
     if things are just going as expected as a basic level, 
     
     
  
 
 
	 00:14:14
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     ► 
     what will my expenses be? 
     
     
  
 
 
	 00:14:15
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     ► 
     Because obviously that will end up in a circular fashion of, 
     
     
  
 
 
	 00:14:19
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     ► 
     if you need more and more-- 
     
     
  
 
 
	 00:14:20
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     ► 
     if the cost of supporting even a basic level of users 
     
     
  
 
 
	 00:14:23
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     ► 
     will exceed what sort of income you're going to be getting, 
     
     
  
 
 
	 00:14:26
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     ► 
     or make it such that it just won't be financially viable, 
     
     
  
 
 
	 00:14:29
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     ► 
     you may have a problem. 
     
     
  
 
 
	 00:14:30
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     ► 
     All right, hopefully that was helpful. 
     
     
  
 
 
	 00:14:31
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     ► 
     I'm not sure if it was a bit rambly, 
     
     
  
 
 
	 00:14:32
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     ► 
     but anyway, it's a thought I've been having 
     
     
  
 
 
	 00:14:34
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     ► 
     that I thought it'd be worth sharing. 
     
     
  
 
 
	 00:14:36
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     ► 
     And as always, if you have questions, 
     
     
  
 
 
	 00:14:37
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     ► 
     comments, concerns, or complaints, 
     
     
  
 
 
	 00:14:38
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     ► 
     you can find me on Twitter, @m 
     
     
  
 
 
	 00:14:39
     ◼
      
     ► 
     or @md.s there, otherwise you can email me, 
     
     
  
 
 
	 00:14:41
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     ► 
     david@developingperspective.com. 
     
     
  
 
 
	 00:14:43
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     ► 
     Have a great week, happy coding, 
     
     
  
 
 
	 00:14:44
     ◼
      
     ► 
     and I'll talk to you later, bye.