66: Triggers - Creating Behaviour That Lasts
  
   
 
 
	 00:00:00
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     The screws aren't evenly done on my soundproofing thing here. That's annoying. 
     
     
  
 
 
	 00:00:03
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     I recommend not touching it. 
     
     
  
 
 
	 00:00:05
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     Right now. Please. 
     
     
  
 
 
	 00:00:07
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     Let's not touch it. 
     
     
  
 
 
	 00:00:09
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     You don't want me to touch the soundproofing? 
     
     
  
 
 
	 00:00:11
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     I don't want you to touch the soundproofing. 
     
     
  
 
 
	 00:00:13
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     I don't see why I shouldn't touch the soundproofing stuff. 
     
     
  
 
 
	 00:00:15
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     Please don't touch the soundproofing. 
     
     
  
 
 
	 00:00:17
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     Oh, the hook just came undone at the top of the soundproofing. 
     
     
  
 
 
	 00:00:19
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     Did you touch it? Hold on. 
     
     
  
 
 
	 00:00:21
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     See? I f***ing told you. Don't touch it. 
     
     
  
 
 
	 00:00:23
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     I just saw the hook undo from the top. Hold on a second. 
     
     
  
 
 
	 00:00:26
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     Ok, the hook's back in. 
     
     
  
 
 
	 00:00:28
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     in. That thing only weighs like 300 pounds if it falls on me it's no problem. 
     
     
  
 
 
	 00:00:32
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     Why does it weigh 300 pounds? What is it? 
     
     
  
 
 
	 00:00:35
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     It's a mobile recording booth panel thing. You're supposed to have four of them. I don't 
     
     
  
 
 
	 00:00:41
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     know who thinks this is mobile because when the guys delivered it, it weighed so much. 
     
     
  
 
 
	 00:00:46
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     Why do you have to like, I don't understand why you have to construct a room inside of 
     
     
  
 
 
	 00:00:51
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     your office. 
     
     
  
 
 
	 00:00:52
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     Look, I'm basically building like a little black monolith in which I will reside to record 
     
     
  
 
 
	 00:00:56
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     the podcasts and I don't see what's wrong with that or why you would disapprove of that. 
     
     
  
 
 
	 00:01:01
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     Gray it is merch time. 
     
     
  
 
 
 
	 00:01:04
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     We have Cortex merchandise, we have new t-shirts and a hoodie for the first time. 
     
     
  
 
 
	 00:01:09
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     We have a whole selection. 
     
     
  
 
 
	 00:01:10
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     It's the first time we've ever done this. 
     
     
  
 
 
	 00:01:12
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     We have four different styles of product for you to go and buy, Cortex listeners. 
     
     
  
 
 
	 00:01:18
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     I want to give people a very brief rundown of what we've got. 
     
     
  
 
 
	 00:01:22
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     You can go to cortexmerch.com to check out the range. 
     
     
  
 
 
	 00:01:25
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     I love that URL by the way, Myke. I love that. 
     
     
  
 
 
	 00:01:27
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     I figure you got to make it easy for people. I realized this in the past. It's always been 
     
     
  
 
 
	 00:01:32
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     like, "Oh, go to here, find the link." No. Cortexmerch.com. That's where you go to buy 
     
     
  
 
 
	 00:01:37
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     our merchandise. 
     
     
  
 
 
	 00:01:38
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     Boom. Very professional. 
     
     
  
 
 
	 00:01:40
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     We are partnering with our friends at Cotton Bureau. Cotton Bureau make the best quality 
     
     
  
 
 
	 00:01:45
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     t-shirts that I've ever worn. They do worldwide shipping. They have great pricing for Europe 
     
     
  
 
 
	 00:01:50
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     and places like that too. We have three t-shirts available and a hoodie. For the first time 
     
     
  
 
 
	 00:01:54
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     ever we are selling merchandise with our logo on it. 
     
     
  
 
 
	 00:01:58
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     A little behind the scenes here, listeners, because Myke is very excited about these t-shirts. 
     
     
  
 
 
	 00:02:03
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     Very excited! 
     
     
  
 
 
	 00:02:04
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     As I'm sure you can hear in his voice, he's very excited. 
     
     
  
 
 
	 00:02:08
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     He's been working on this for a long time, sending me updates, images to approve. 
     
     
  
 
 
	 00:02:12
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     That's my job, to give a little tap back reply, thumbs up on things. 
     
     
  
 
 
	 00:02:17
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     But Myke has been, for literally years now, holding back merchandise with the brain logo 
     
     
  
 
 
 
	 00:02:27
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     I wouldn't say holding back. 
     
     
  
 
 
	 00:02:28
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     Holding back is maybe a harsher term. 
     
     
  
 
 
	 00:02:31
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     Just waiting for the right time would be what I would say. 
     
     
  
 
 
	 00:02:35
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     Alright, alright. 
     
     
  
 
 
	 00:02:37
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     Myke has been waiting for the right time to do merchandise with the brain and I have to 
     
     
  
 
 
	 00:02:44
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     agree with him. 
     
     
  
 
 
	 00:02:46
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     This is the right time. 
     
     
  
 
 
	 00:02:47
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     The stuff he's been sending me looks amazing. 
     
     
  
 
 
	 00:02:50
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     But if you've been thinking, "Why don't they sell a t-shirt or a hoodie with that amazing 
     
     
  
 
 
	 00:02:55
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     brand logo on it?" 
     
     
  
 
 
	 00:02:56
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     Well, today is the day. 
     
     
  
 
 
	 00:02:57
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     Today is the day. 
     
     
  
 
 
	 00:02:58
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     Today is your day to buy some brand logo merchandise. 
     
     
  
 
 
	 00:03:01
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     We have the original, which is the logo as you know it in the nice blue color that it 
     
     
  
 
 
 
	 00:03:06
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     And we have two special editions. 
     
     
  
 
 
	 00:03:08
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     Now these two special editions, this may be the only time we ever sell these two. 
     
     
  
 
 
	 00:03:12
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     One is the Kortek, which is a green brain, which is glow in the dark. 
     
     
  
 
 
	 00:03:19
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     I love that. 
     
     
  
 
 
	 00:03:20
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     I totally love that. 
     
     
  
 
 
	 00:03:22
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     And then we have Kortek's Aversary. 
     
     
  
 
 
	 00:03:24
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     It was the gold logo for our 50th episode, and we're coming up to like three years doing 
     
     
  
 
 
	 00:03:29
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     this show, so it's about the right time that we do this. 
     
     
  
 
 
	 00:03:32
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     So the Kortek's Aversary is super special gold foil. 
     
     
  
 
 
	 00:03:36
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     The brain is made of gold foil on the t-shirt. 
     
     
  
 
 
	 00:03:41
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     So you know, it's pretty special. 
     
     
  
 
 
	 00:03:44
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     And obviously, as you can imagine, t-shirt prices change as you would expect them to 
     
     
  
 
 
	 00:03:48
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     through that range. 
     
     
  
 
 
	 00:03:49
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     And then we also have... 
     
     
  
 
 
	 00:03:51
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     I think this might be my favorite part. 
     
     
  
 
 
	 00:03:54
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     We have a hoodie. 
     
     
  
 
 
	 00:03:55
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     So we have a hoodie that you can buy with the brain logo on it, but it's not printed. 
     
     
  
 
 
	 00:04:00
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     It is embroidered. 
     
     
  
 
 
	 00:04:02
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     And it looks awesome. 
     
     
  
 
 
	 00:04:04
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     It looks so good. 
     
     
  
 
 
	 00:04:05
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     I have to say, Myke sent me the images, 
     
     
  
 
 
	 00:04:07
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     some of the pre-production images of the hoodie, 
     
     
  
 
 
	 00:04:11
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     and my response was, "Give me 10 of those." 
     
     
  
 
 
	 00:04:13
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     - Yeah. - They look really cozy. 
     
     
  
 
 
	 00:04:16
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     I want them. 
     
     
  
 
 
	 00:04:17
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     I wonder if you can put in the show notes 
     
     
  
 
 
	 00:04:19
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     that close-up photo that you sent me 
     
     
  
 
 
	 00:04:22
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     where you can really see the embossed-ness 
     
     
  
 
 
	 00:04:25
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     of the Cortex logo on that hoodie, 
     
     
  
 
 
	 00:04:28
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     because I think it looks really sweet. 
     
     
  
 
 
	 00:04:29
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     - It looks really great. 
     
     
  
 
 
	 00:04:30
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     So here's the deal. 
     
     
  
 
 
	 00:04:32
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     For the time being, this will be a limited run. 
     
     
  
 
 
	 00:04:35
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     So the hope is that we might be able to find a way 
     
     
  
 
 
	 00:04:38
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     to sell these again in the future, 
     
     
  
 
 
	 00:04:40
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     hopefully on a more permanent basis. 
     
     
  
 
 
	 00:04:42
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     But for the time being, 
     
     
  
 
 
	 00:04:43
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     all of this merch is available for three weeks. 
     
     
  
 
 
	 00:04:46
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     It is available until April the 10th, 2018. 
     
     
  
 
 
	 00:04:50
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     So if you want it, and trust me, you do, 
     
     
  
 
 
	 00:04:53
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     go to cortexmerch.com, check out the range, 
     
     
  
 
 
	 00:04:56
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     and buy everything that you like. 
     
     
  
 
 
	 00:04:58
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     And maybe in the future, 
     
     
  
 
 
	 00:04:59
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     we might be able to sell some of these items, 
     
     
  
 
 
	 00:05:01
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     But I'll tell you the glow in the dark and the foil, this is the only time you're gonna get these. 
     
     
  
 
 
	 00:05:06
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     So bear that in mind. 
     
     
  
 
 
	 00:05:07
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     Yeah, those are the limited editions. 
     
     
  
 
 
	 00:05:10
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     The Cortexiversary, it doesn't come around all the time. 
     
     
  
 
 
	 00:05:13
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     It does not. 
     
     
  
 
 
	 00:05:13
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     It happened. 
     
     
  
 
 
	 00:05:14
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     We had that episode with the gold and, you know, that was it. 
     
     
  
 
 
	 00:05:18
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     There won't be another Cortexepisode with the gold logo. 
     
     
  
 
 
	 00:05:21
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     There won't be another Cortexiversary gold t-shirt. 
     
     
  
 
 
	 00:05:24
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     Gotta get it now. 
     
     
  
 
 
	 00:05:26
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     Especially, you only have three weeks to get this stuff. 
     
     
  
 
 
	 00:05:28
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     Maybe if you want to look really cool at an upcoming conference this summer, this seems 
     
     
  
 
 
	 00:05:34
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     like particularly good stuff to get. 
     
     
  
 
 
	 00:05:35
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     I don't know. 
     
     
  
 
 
	 00:05:36
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     I don't know if there's any conferences or cool events coming up this summer, but if 
     
     
  
 
 
	 00:05:40
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     there were, I certainly would want to get one of these shirts for said cool person conference. 
     
     
  
 
 
	 00:05:46
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     Especially, you know, if me or you are maybe at cool person conferences and, you know, 
     
     
  
 
 
	 00:05:51
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     I like high fives. 
     
     
  
 
 
	 00:05:53
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     So, you know, there are lots of high fives that could be given to people wearing the 
     
     
  
 
 
	 00:05:56
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     cortex brain. 
     
     
  
 
 
	 00:05:57
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     So, cortexmerch.com, go and buy some awesome merchandise. 
     
     
  
 
 
	 00:06:02
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     B: Yeah, just to be really clear though, grey high fives not included with cortex merchandise. 
     
     
  
 
 
	 00:06:06
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     N,o I was very careful about that. 
     
     
  
 
 
	 00:06:10
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     Like high five only. 
     
     
  
 
 
	 00:06:12
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     This little asterisk. 
     
     
  
 
 
	 00:06:13
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     Grey high fives cannot be given. 
     
     
  
 
 
	 00:06:14
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     You must check the purchase. 
     
     
  
 
 
	 00:06:15
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     Yeah, we have a whole little thing. 
     
     
  
 
 
 
	 00:06:18
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     I don't even want to think about travel. 
     
     
  
 
 
	 00:06:19
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     I have no idea what I'm doing. 
     
     
  
 
 
	 00:06:20
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     But I'm just saying, summertime, conference time, you want to look cool. 
     
     
  
 
 
	 00:06:25
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     What could be cooler than a glow in the dark brain t-shirt? 
     
     
  
 
 
	 00:06:28
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     I don't know anything. 
     
     
  
 
 
	 00:06:29
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     Or a gold one. 
     
     
  
 
 
	 00:06:31
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     Can you imagine a gold foil with the hoodie? 
     
     
  
 
 
	 00:06:34
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     You want to double up? 
     
     
  
 
 
	 00:06:38
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     I mean I feel like you have to, right? 
     
     
  
 
 
	 00:06:41
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     That's a pretty sweet situation you've got going on. 
     
     
  
 
 
	 00:06:43
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     Be the bling master. 
     
     
  
 
 
	 00:06:44
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     I want to talk about one of those events in a minute but should we do some yearly theme 
     
     
  
 
 
 
	 00:06:50
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     So I've been, uh, I've not decided where my journal fits into my yearly theme yet. 
     
     
  
 
 
	 00:06:56
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     I know it's in one of them. 
     
     
  
 
 
	 00:06:58
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     I just haven't worked out which one. 
     
     
  
 
 
	 00:07:00
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     Can you remind the listeners and me in this moment what your two themes are? 
     
     
  
 
 
	 00:07:04
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     I feel like because you went with two, I can't remember either of them. 
     
     
  
 
 
	 00:07:07
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     They've flown right out of my head. 
     
     
  
 
 
	 00:07:09
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     The year of adulting. 
     
     
  
 
 
	 00:07:10
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     Uh, okay, right. 
     
     
  
 
 
	 00:07:11
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     Year of adulting. 
     
     
  
 
 
	 00:07:12
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     And the year of branching out. 
     
     
  
 
 
	 00:07:14
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     Year of branching out. 
     
     
  
 
 
	 00:07:15
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     I feel like the journal is much more branching out than year of adulting. 
     
     
  
 
 
	 00:07:18
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     The year of adulting is like for some very specific events, right? 
     
     
  
 
 
	 00:07:25
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     The big theme for me this year is the year of branching out. 
     
     
  
 
 
	 00:07:27
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     And this is one of those things in a way because it is a little bit different to any… it's 
     
     
  
 
 
	 00:07:31
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     a little bit outside of my usual comfort zone to like sit and write a journal every day. 
     
     
  
 
 
	 00:07:35
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     But I've been doing it every day. 
     
     
  
 
 
	 00:07:37
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     I don't do it on weekends is what I've come to… it's just a thing that I don't 
     
     
  
 
 
	 00:07:42
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     really feel like I need to because as well a lot of what goes in my journal is very work-focused. 
     
     
  
 
 
	 00:07:46
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     focused, so I tend not to write on the weekends unless I'm having a working day on the weekend. 
     
     
  
 
 
	 00:07:53
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     But yeah, I've been keeping it up. I added in one of your suggestions after the last episode 
     
     
  
 
 
	 00:07:59
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     of the "What's on my mind?" heading. And I found that to be really helpful because sometimes I want 
     
     
  
 
 
	 00:08:05
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     to write some stuff down that doesn't fit in something good, something bad, or priorities, 
     
     
  
 
 
	 00:08:11
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     or something like that and a lot of the time it is just how I'm feeling and that has been a nice 
     
     
  
 
 
	 00:08:17
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     edition which I don't use every day but it's good to have it there when I want it. 
     
     
  
 
 
	 00:08:21
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     - I'm glad that's working for you. I'm still very impressed with your... 
     
     
  
 
 
	 00:08:27
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     Now that we're... How long have you been doing this now? Must be what, a month? Is that about right? 
     
     
  
 
 
	 00:08:32
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     Since you started? - I can tell you actually because I wrote the date down. I've been doing this 
     
     
  
 
 
	 00:08:37
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     since the 20th of February. 
     
     
  
 
 
	 00:08:40
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     ► 
     - Yeah, okay, so yeah, it's just about a month. 
     
     
  
 
 
	 00:08:41
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     I'm very impressed with that, 
     
     
  
 
 
	 00:08:43
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     because when we discussed journaling, 
     
     
  
 
 
	 00:08:47
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     and it got a little touchy-feely last episode. 
     
     
  
 
 
	 00:08:51
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     - Sorry about that, by the way. 
     
     
  
 
 
	 00:08:53
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     - Yeah, yeah, I don't know how that happens. 
     
     
  
 
 
	 00:08:56
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     This is uncomfortable. 
     
     
  
 
 
	 00:08:57
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     I need to discuss my feelings. 
     
     
  
 
 
	 00:09:00
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     - This is one of those things I have to tell you, right? 
     
     
  
 
 
	 00:09:03
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     Every now and then, just like you record something 
     
     
  
 
 
	 00:09:06
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     it's done and like you put it out there and that's it. But sometimes you get people reaching out. 
     
     
  
 
 
	 00:09:13
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     I had some friends like, "Are you okay?" I was like, "Yeah, I'm fine! I'm all good!" 
     
     
  
 
 
	 00:09:17
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     I had a few of those messages like, "You doing all right?" I'm like, "Yeah, no, I'm fine, 
     
     
  
 
 
	 00:09:22
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     I'm fine." Or like I've had people ask me things and then they're like, "I'm sorry to give you more 
     
     
  
 
 
	 00:09:27
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     work." No, no, no, we're good, we're good, we're good. Oh yeah, yeah. It's like that time I put 
     
     
  
 
 
	 00:09:31
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     out a video about death. I got a lot of messages from people and they're like, "Are you okay?" 
     
     
  
 
 
	 00:09:35
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     I was like, "It's just an interesting topic." 
     
     
  
 
 
	 00:09:38
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     It's just some kind of existential crisis going on. 
     
     
  
 
 
	 00:09:40
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     I was like, "No, it's fine. 
     
     
  
 
 
	 00:09:41
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     Like, if I ever put out a video about death again, people, you don't need to send me messages 
     
     
  
 
 
	 00:09:44
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     ► 
     about like, are you okay, right? 
     
     
  
 
 
	 00:09:46
     ◼
      
     ► 
     It's just an interesting topic." 
     
     
  
 
 
	 00:09:47
     ◼
      
     ► 
     Yeah, but I could see that on a show, if you start talking about your feelings, people 
     
     
  
 
 
	 00:09:50
     ◼
      
     ► 
     are like, "Oh, God, are you on the edge?" 
     
     
  
 
 
	 00:09:52
     ◼
      
     ► 
     Doing all right. 
     
     
  
 
 
	 00:09:53
     ◼
      
     ► 
     Some kind of breakdown, Myke? 
     
     
  
 
 
	 00:09:54
     ◼
      
     ► 
     You doing okay? 
     
     
  
 
 
	 00:09:55
     ◼
      
     ► 
     Yeah, so yeah, it got a bit emotional, but no, it's all good. 
     
     
  
 
 
	 00:10:00
     ◼
      
     ► 
     I'm pleased. 
     
     
  
 
 
	 00:10:01
     ◼
      
     ► 
     I'm enjoying it. 
     
     
  
 
 
	 00:10:04
     ◼
      
     ► 
     I may be thinking about doing some different stuff in it after having read Triggers, which 
     
     
  
 
 
	 00:10:08
     ◼
      
     ► 
     we're going to talk about today, but I haven't yet worked out how I would maybe add these 
     
     
  
 
 
 
	 00:10:15
     ◼
      
     ► 
     So that might, that's one of the things that I want to go over when we talk about the book 
     
     
  
 
 
	 00:10:18
     ◼
      
     ► 
     in a little bit to check in and get your thoughts on it, especially because I know that it influenced 
     
     
  
 
 
	 00:10:24
     ◼
      
     ► 
     your stuff when you do any journaling. 
     
     
  
 
 
	 00:10:27
     ◼
      
     ► 
     It was the case that after the last episode I was thinking, oh, I should really, I should 
     
     
  
 
 
	 00:10:30
     ◼
      
     ► 
     really make a real effort about trying to do the journaling again. 
     
     
  
 
 
	 00:10:35
     ◼
      
     ► 
     And then I immediately used the homework that I had assigned ourselves about 
     
     
  
 
 
	 00:10:40
     ◼
      
     ► 
     reading that book as an excuse to not do it. Like, well, 
     
     
  
 
 
	 00:10:42
     ◼
      
     ► 
     I can't do it until I've reread this book. 
     
     
  
 
 
	 00:10:45
     ◼
      
     ► 
     And I finished my reread of the book this morning. 
     
     
  
 
 
	 00:10:49
     ◼
      
     ► 
     So I have not, I have not done any journaling since the last episode. Again, 
     
     
  
 
 
	 00:10:54
     ◼
      
     ► 
     I find this a really hard habit to keep up outside. 
     
     
  
 
 
	 00:10:56
     ◼
      
     ► 
     So that's why I'm doubly impressed with your ability to do that. 
     
     
  
 
 
	 00:11:01
     ◼
      
     ► 
     So I think, I think that's, but I think it's good. 
     
     
  
 
 
	 00:11:02
     ◼
      
     ► 
     I think that's a good addition to the year of the year of branching out. It will, 
     
     
  
 
 
	 00:11:07
     ◼
      
     ► 
     it will help you explore your ideas about branching out. Like, 
     
     
  
 
 
	 00:11:11
     ◼
      
     ► 
     like what are you going to do? What does that mean for this upcoming year? 
     
     
  
 
 
	 00:11:14
     ◼
      
     ► 
     Year of adulting? 
     
     
  
 
 
	 00:11:15
     ◼
      
     ► 
     That's kind of a thing that the external world just pushes upon you. Yeah, 
     
     
  
 
 
	 00:11:20
     ◼
      
     ► 
     exactly. It's like here, carry this boulder, 
     
     
  
 
 
	 00:11:23
     ◼
      
     ► 
     this boulder labeled "Being an adult". But! Year of branching out, that's you looking 
     
     
  
 
 
	 00:11:28
     ◼
      
     ► 
     towards the horizon, figuring out which way are you and the boulder going to go. 
     
     
  
 
 
	 00:11:32
     ◼
      
     ► 
     I really wish you wouldn't describe it that way. I don't like the thought of the... 
     
     
  
 
 
	 00:11:38
     ◼
      
     ► 
     You don't like the mental pictures that I paint? You didn't like my forest fire last 
     
     
  
 
 
	 00:11:42
     ◼
      
     ► 
     time, although I'm still absolutely convinced that was the proper metaphor. I don't know 
     
     
  
 
 
	 00:11:47
     ◼
      
     ► 
     if you saw, but people were sending you pictures of what forest fires look like when they're 
     
     
  
 
 
	 00:11:50
     ◼
      
     ► 
     making a forest nice and clean by getting rid of all the underbrush. Did you find any 
     
     
  
 
 
	 00:11:55
     ◼
      
     ► 
     of these actual images of forests burning down helpful in understanding the visual picture 
     
     
  
 
 
	 00:12:01
     ◼
      
     ► 
     that I was trying to paint? 
     
     
  
 
 
	 00:12:02
     ◼
      
     ► 
     No, it just reinforced my original feeling of why this shouldn't be the metaphor that 
     
     
  
 
 
 
	 00:12:08
     ◼
      
     ► 
     No, I think it's great. And I think you should also just think of the year of adulting 
     
     
  
 
 
	 00:12:12
     ◼
      
     ► 
     as like a boulder that is being harnessed to your back that you carry around. Not a 
     
     
  
 
 
	 00:12:16
     ◼
      
     ► 
     thing that you choose, but a thing that is added on to you. And then the year of branching 
     
     
  
 
 
	 00:12:19
     ◼
      
     ► 
     out is you deciding where to walk with the boulder. 
     
     
  
 
 
	 00:12:22
     ◼
      
     ► 
     Oh, so like I put the boulder on top of the hill and then like drag it around. 
     
     
  
 
 
	 00:12:27
     ◼
      
     ► 
     Yeah, you haven't chosen it. It gets attached to you. That's what happens. That's Year 
     
     
  
 
 
	 00:12:32
     ◼
      
     ► 
     of Adulting. And then Year of Branching Out is where am I going to go now that I have 
     
     
  
 
 
	 00:12:37
     ◼
      
     ► 
     this attached to me? That's how I if I were you, that's how I would like to think about 
     
     
  
 
 
 
	 00:12:42
     ◼
      
     ► 
     That sounds very encouraging. I'll try and keep that one in mind. 
     
     
  
 
 
	 00:12:48
     ◼
      
     ► 
     I think that's a healthy mental picture. 
     
     
  
 
 
	 00:12:49
     ◼
      
     ► 
     You want me to talk about another thing I'm doing to branch out? Is that what you want 
     
     
  
 
 
 
	 00:12:53
     ◼
      
     ► 
     Yeah, that's where I'm leading. So where are you and the boulder going this year, Myke? 
     
     
  
 
 
	 00:12:56
     ◼
      
     ► 
     So WWDC is coming. This is Apple's conference where they announce all of their stuff for 
     
     
  
 
 
	 00:13:02
     ◼
      
     ► 
     the next year. It's happening in San Jose again from the 4th to the 8th of June. And 
     
     
  
 
 
	 00:13:09
     ◼
      
     ► 
     we're doing a live show. So last year we did not do a live show because we moved place. 
     
     
  
 
 
	 00:13:15
     ◼
      
     ► 
     there is going to be a Relay FM live show at WWDC on Wednesday June the 6th. This is branching out 
     
     
  
 
 
	 00:13:22
     ◼
      
     ► 
     because there is an audience of 900 people available in the room. The biggest live show 
     
     
  
 
 
	 00:13:29
     ◼
      
     ► 
     that I've ever done had 230 people, so 900 is a step to make. 
     
     
  
 
 
	 00:13:36
     ◼
      
     ► 
     B: It's quite an increase. 
     
     
  
 
 
	 00:13:37
     ◼
      
     ► 
     S: It is quite an increase, but I'm very excited about it. So you can go and get tickets. We're 
     
     
  
 
 
	 00:13:43
     ◼
      
     ► 
     We're doing this in partnership with a conference called AltConf, which is happening next door 
     
     
  
 
 
	 00:13:48
     ◼
      
     ► 
     to where Apple holds their conference. 
     
     
  
 
 
	 00:13:50
     ◼
      
     ► 
     I'll put links in the show notes, but you can go to altconf.com and they have tickets 
     
     
  
 
 
	 00:13:54
     ◼
      
     ► 
     there for Relay FM live on June the 6th. 
     
     
  
 
 
	 00:13:57
     ◼
      
     ► 
     You should come see us if you're going to be in town. 
     
     
  
 
 
	 00:13:59
     ◼
      
     ► 
     It's going to be a really good show. 
     
     
  
 
 
	 00:14:01
     ◼
      
     ► 
     We're planning out some fun stuff to do and yeah, I'm really excited about it. 
     
     
  
 
 
 
	 00:14:07
     ◼
      
     ► 
     And just to be clear, you don't have to be a developer who's gotten a ticket to go to 
     
     
  
 
 
	 00:14:10
     ◼
      
     ► 
     WWDC to be part of AltConf. 
     
     
  
 
 
	 00:14:12
     ◼
      
     ► 
     That's the whole point of AltConf. 
     
     
  
 
 
	 00:14:15
     ◼
      
     ► 
     Right, is that it's next door, 
     
     
  
 
 
	 00:14:17
     ◼
      
     ► 
     it's the alternative conference. 
     
     
  
 
 
	 00:14:19
     ◼
      
     ► 
     - And it's free. 
     
     
  
 
 
	 00:14:19
     ◼
      
     ► 
     - Yeah, if like me, you are not a developer, 
     
     
  
 
 
	 00:14:22
     ◼
      
     ► 
     you're not one of these gods who makes the apps for us, 
     
     
  
 
 
	 00:14:26
     ◼
      
     ► 
     you can go to AltConf and it's cool. 
     
     
  
 
 
	 00:14:27
     ◼
      
     ► 
     You check out things that are going on there 
     
     
  
 
 
	 00:14:29
     ◼
      
     ► 
     and really live show, AltConf. 
     
     
  
 
 
	 00:14:31
     ◼
      
     ► 
     - Tickets for our live show are $5 
     
     
  
 
 
	 00:14:33
     ◼
      
     ► 
     and all of that money goes towards supporting 
     
     
  
 
 
	 00:14:35
     ◼
      
     ► 
     what AltConf does, providing free content 
     
     
  
 
 
	 00:14:38
     ◼
      
     ► 
     for people that are gonna be in town. 
     
     
  
 
 
	 00:14:39
     ◼
      
     ► 
     So if you wanna come and see a great night 
     
     
  
 
 
	 00:14:41
     ◼
      
     ► 
     of podcast fun. Get on over to Relay FM Live at Alt Conf on June 6th. 
     
     
  
 
 
	 00:14:46
     ◼
      
     ► 
     So it's going to be awesome. And go get tickets at altconf.com to see the Relay FM Live show. 
     
     
  
 
 
	 00:14:52
     ◼
      
     ► 
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	 00:16:59
     ◼
      
     ► 
     How is the year of order going? 
     
     
  
 
 
	 00:17:03
     ◼
      
     ► 
     Sorry, I had something in my throat there. 
     
     
  
 
 
	 00:17:05
     ◼
      
     ► 
     Is it going okay? You sound ridiculous when you do that. Yeah, of course. 
     
     
  
 
 
	 00:17:08
     ◼
      
     ► 
     Of course. Nobody says order like that. That's crazy. Why would you? Yeah. 
     
     
  
 
 
	 00:17:12
     ◼
      
     ► 
     Why would you? That's ridiculous. But, um, 
     
     
  
 
 
	 00:17:15
     ◼
      
     ► 
     yeah. So year of order, year of order is, 
     
     
  
 
 
	 00:17:21
     ◼
      
     ► 
     is going well, but there's a thing. 
     
     
  
 
 
	 00:17:23
     ◼
      
     ► 
     I feel like I want to get it on the record now just to put this, 
     
     
  
 
 
	 00:17:26
     ◼
      
     ► 
     to put this at the beginning. 
     
     
  
 
 
	 00:17:27
     ◼
      
     ► 
     I have a very strong feeling that this is going to be much more like 
     
     
  
 
 
	 00:17:33
     ◼
      
     ► 
     the years of order. Like I think I have a feeling this is a theme that is not going to be done. 
     
     
  
 
 
	 00:17:40
     ◼
      
     ► 
     It is a regime. 
     
     
  
 
 
	 00:17:41
     ◼
      
     ► 
     Yeah, yes. You know what, that's even better. Yeah, it's like the regime of order. Yeah, 
     
     
  
 
 
	 00:17:47
     ◼
      
     ► 
     I like that. I don't have any specifics that I want to really talk about on the show, 
     
     
  
 
 
	 00:17:52
     ◼
      
     ► 
     but I can just say like, it's a thing that I'm being very deliberate and also very 
     
     
  
 
 
	 00:17:57
     ◼
      
     ► 
     slow about. Like, I'm trying not to rush a bunch of things. And also, we'll make it into a bit 
     
     
  
 
 
	 00:18:05
     ◼
      
     ► 
     later, but there are some things where I feel like the year of redirection/chaos didn't really end 
     
     
  
 
 
	 00:18:13
     ◼
      
     ► 
     until like mid-February. There were some projects that kind of lingered over and I'm just being very 
     
     
  
 
 
	 00:18:19
     ◼
      
     ► 
     deliberate with it. But I want to get it on the record now because future me might look like he 
     
     
  
 
 
	 00:18:25
     ◼
      
     ► 
     he just couldn't think of a new theme for the year when we have our next 
     
     
  
 
 
	 00:18:30
     ◼
      
     ► 
     discussion about like, what are the themes for the year? I want it. 
     
     
  
 
 
	 00:18:33
     ◼
      
     ► 
     I want current me to save him and get it on the record that if that guy thinks 
     
     
  
 
 
 
	 00:18:38
     ◼
      
     ► 
     we just need to have another year of order to lead into the regime of order that 
     
     
  
 
 
	 00:18:42
     ◼
      
     ► 
     he was already thinking about it way back at the beginning of the year. 
     
     
  
 
 
	 00:18:47
     ◼
      
     ► 
     It just, this feels like the more I think about it and the more I do it, 
     
     
  
 
 
	 00:18:52
     ◼
      
     ► 
     It just feels like a much bigger thing than actually a single year because I really do 
     
     
  
 
 
	 00:18:57
     ◼
      
     ► 
     feel like this is touching on lots of different aspects of my life. 
     
     
  
 
 
	 00:19:01
     ◼
      
     ► 
     So I feel like this may be the years of order. 
     
     
  
 
 
	 00:19:04
     ◼
      
     ► 
     That might be as well. 
     
     
  
 
 
	 00:19:05
     ◼
      
     ► 
     I might be able to help you here. 
     
     
  
 
 
	 00:19:06
     ◼
      
     ► 
     I've opened up the thesaurus. 
     
     
  
 
 
	 00:19:08
     ◼
      
     ► 
     What about the year of procedure or the year of structure? 
     
     
  
 
 
	 00:19:13
     ◼
      
     ► 
     The year of codification? 
     
     
  
 
 
	 00:19:15
     ◼
      
     ► 
     You could just keep doing that, right? 
     
     
  
 
 
	 00:19:16
     ◼
      
     ► 
     So it's like it's the same thing but you give it a different name every year. 
     
     
  
 
 
	 00:19:19
     ◼
      
     ► 
     No, that's dumb. 
     
     
  
 
 
	 00:19:20
     ◼
      
     ► 
     That's dumb. 
     
     
  
 
 
	 00:19:21
     ◼
      
     ► 
     of symmetry. That doesn't even make any sense there, Myke. 
     
     
  
 
 
	 00:19:25
     ◼
      
     ► 
     Ooh, Year of Harmony, I like that one. I could do some fun things talking about that. 
     
     
  
 
 
	 00:19:31
     ◼
      
     ► 
     Year of Harmony, though, that feels like a very different kind of year than the Year 
     
     
  
 
 
	 00:19:34
     ◼
      
     ► 
     of Order. Year of Order is not the same as Harmony. Year of Thesaurus is broken and it 
     
     
  
 
 
	 00:19:39
     ◼
      
     ► 
     needs to be better at thesaurizing. But no, I'm not going to try to pull one over on the 
     
     
  
 
 
	 00:19:46
     ◼
      
     ► 
     audience by giving the same thing a different name. I just wanted to get it on the record. 
     
     
  
 
 
	 00:19:51
     ◼
      
     ► 
     And this is also again why I like to speak in terms of seasons and even this idea of 
     
     
  
 
 
	 00:19:55
     ◼
      
     ► 
     the year of order, like, but when did, when does the year start? 
     
     
  
 
 
	 00:19:58
     ◼
      
     ► 
     Like who knows whenever, uh, years to me, they can be two years, they can be one year, 
     
     
  
 
 
 
	 00:20:05
     ◼
      
     ► 
     But I just have a feeling like this is going to be a much, a much larger project and I 
     
     
  
 
 
	 00:20:10
     ◼
      
     ► 
     want to get it on record now for future me that that's, that's what's going to happen. 
     
     
  
 
 
	 00:20:14
     ◼
      
     ► 
     Also, I don't really have any specific thoughts about this, but I can already see what is 
     
     
  
 
 
	 00:20:19
     ◼
      
     ► 
     was going to be the first really major obstacle towards the year of order, 
     
     
  
 
 
	 00:20:23
     ◼
      
     ► 
     which is yesterday. 
     
     
  
 
 
	 00:20:25
     ◼
      
     ► 
     I was finishing up my travel schedule for the next couple months. 
     
     
  
 
 
	 00:20:29
     ◼
      
     ► 
     And you know how we've discussed, you have that feeling of overwhelmedness. 
     
     
  
 
 
	 00:20:34
     ◼
      
     ► 
     I definitely, 
     
     
  
 
 
	 00:20:36
     ◼
      
     ► 
     I was looking at the things that I have booked myself for for the next several 
     
     
  
 
 
	 00:20:40
     ◼
      
     ► 
     months. And I just thought, Oh God, 
     
     
  
 
 
	 00:20:44
     ◼
      
     ► 
     like I got that real tightness in much. And I had this feeling of like, 
     
     
  
 
 
	 00:20:48
     ◼
      
     ► 
     like travel sick without even going. 
     
     
  
 
 
	 00:20:52
     ◼
      
     ► 
     This is so awkward for me because I'm, I feel I'm, I'm so sorry. 
     
     
  
 
 
	 00:20:56
     ◼
      
     ► 
     I feel like I'm to blame for all of this. 
     
     
  
 
 
	 00:21:01
     ◼
      
     ► 
     But here's the thing, Myke, you're not to blame for all of this. 
     
     
  
 
 
	 00:21:04
     ◼
      
     ► 
     You are but a part of this, right? And of course you are part of it, 
     
     
  
 
 
	 00:21:08
     ◼
      
     ► 
     but not remotely all of it. But, but it was, 
     
     
  
 
 
	 00:21:11
     ◼
      
     ► 
     it was just a funny thing to be looking at the travel schedule and like, 
     
     
  
 
 
	 00:21:15
     ◼
      
     ► 
     Oh my God. And recognizing that this was really one of the things that, 
     
     
  
 
 
	 00:21:19
     ◼
      
     ► 
     that started me thinking about the year of order was doing all the travel last 
     
     
  
 
 
	 00:21:22
     ◼
      
     ► 
     year and feeling like, Oh, it threw my life into chaos. 
     
     
  
 
 
	 00:21:25
     ◼
      
     ► 
     And so I have like, 
     
     
  
 
 
	 00:21:27
     ◼
      
     ► 
     I'm just aware of trying to think about this in advance and I've been thinking 
     
     
  
 
 
	 00:21:32
     ◼
      
     ► 
     about some strategies that I'm just toying with right now about how to try to 
     
     
  
 
 
	 00:21:35
     ◼
      
     ► 
     maintain order in my life throughout a chaotic schedule. 
     
     
  
 
 
	 00:21:38
     ◼
      
     ► 
     But when I was running over the dates and plans and things with my assistant, 
     
     
  
 
 
	 00:21:42
     ◼
      
     ► 
     She threw out an idea which was the idea that made me feel sick because I thought, "Oh, 
     
     
  
 
 
	 00:21:47
     ◼
      
     ► 
     she's not wrong." But her suggestion was, "Well, why don't you just fly to America 
     
     
  
 
 
	 00:21:52
     ◼
      
     ► 
     in April and not come back until the end of June?" I was like, "No, that's crazy." 
     
     
  
 
 
	 00:22:01
     ◼
      
     ► 
     Oh, actually, it's not that crazy. It's not the craziest idea I've ever had. 
     
     
  
 
 
	 00:22:06
     ◼
      
     ► 
     It's a crazy idea. It is. It might make sense in your situation. It doesn't mean it's 
     
     
  
 
 
	 00:22:11
     ◼
      
     ► 
     That's crazy. It's a crazy idea. That is a wild thing to do. 
     
     
  
 
 
	 00:22:13
     ◼
      
     ► 
     Because like at that point, like if you were like, you have a special situation. 
     
     
  
 
 
	 00:22:18
     ◼
      
     ► 
     But if you were me, like I'd be pushing up against visa regulations. 
     
     
  
 
 
	 00:22:21
     ◼
      
     ► 
     Like that's when it's a problem. Right. 
     
     
  
 
 
	 00:22:25
     ◼
      
     ► 
     You overstayed your welcome in this country. 
     
     
  
 
 
	 00:22:28
     ◼
      
     ► 
     I have a question for you on this, right? 
     
     
  
 
 
	 00:22:30
     ◼
      
     ► 
     Yeah. Because you are a man who cannot be made to do things. 
     
     
  
 
 
	 00:22:37
     ◼
      
     ► 
     Right? Like if you don't want to do something, you won't do it. 
     
     
  
 
 
	 00:22:41
     ◼
      
     ► 
     And it kind of doesn't matter what it is. Like if you don't want to do it, 
     
     
  
 
 
	 00:22:45
     ◼
      
     ► 
     you won't do it. 
     
     
  
 
 
	 00:22:46
     ◼
      
     ► 
     Like people cannot pressure you into doing things because you're very strong 
     
     
  
 
 
	 00:22:51
     ◼
      
     ► 
     willed like that. 
     
     
  
 
 
	 00:22:52
     ◼
      
     ► 
     So considering you know how much of a stress this 
     
     
  
 
 
	 00:22:57
     ◼
      
     ► 
     travel might be to you, why are you doing it all? 
     
     
  
 
 
	 00:23:00
     ◼
      
     ► 
     I mean, why do we do anything, Myke? Because it seems... 
     
     
  
 
 
	 00:23:02
     ◼
      
     ► 
     Well that's not a good answer to that question, Greg. 
     
     
  
 
 
 
	 00:23:04
     ◼
      
     ► 
     But you do a thing because it makes sense to do. 
     
     
  
 
 
	 00:23:09
     ◼
      
     ► 
     And this is one of the cases where I don't want to get into too many of the particulars right now, 
     
     
  
 
 
	 00:23:14
     ◼
      
     ► 
     because it's just like a long story, but part of it just is that at this stage in my life, 
     
     
  
 
 
	 00:23:19
     ◼
      
     ► 
     it makes way more sense and there's way more reasons to do traveling than there was before. 
     
     
  
 
 
	 00:23:24
     ◼
      
     ► 
     And that's why I feel like I'm willing to suck up a bunch of jet lag and disruption to my calendar. 
     
     
  
 
 
	 00:23:33
     ◼
      
     ► 
     And once I'm able to make that decision, 
     
     
  
 
 
	 00:23:38
     ◼
      
     ► 
     I always feel like if I'm traveling, 
     
     
  
 
 
	 00:23:41
     ◼
      
     ► 
     if I'm going to be flying to America anyway, 
     
     
  
 
 
	 00:23:45
     ◼
      
     ► 
     I might as well try to double or triple up 
     
     
  
 
 
	 00:23:49
     ◼
      
     ► 
     on what the trip actually is. 
     
     
  
 
 
	 00:23:51
     ◼
      
     ► 
     So there's a number of times where it's like, 
     
     
  
 
 
	 00:23:54
     ◼
      
     ► 
     oh, I'm flying into America for, I don't know, 
     
     
  
 
 
	 00:23:57
     ◼
      
     ► 
     maybe a thing on the West Coast. 
     
     
  
 
 
	 00:23:59
     ◼
      
     ► 
     And then immediately I start thinking about like, 
     
     
  
 
 
	 00:24:02
     ◼
      
     ► 
     well, is there something I can do on the East Coast on my way in and also on the East Coast 
     
     
  
 
 
	 00:24:07
     ◼
      
     ► 
     on my way out? And then I start planning things like that. So there are ways in which I am 
     
     
  
 
 
	 00:24:13
     ◼
      
     ► 
     sort of the the source of my own problem. But I don't I don't view it as a problem. 
     
     
  
 
 
	 00:24:18
     ◼
      
     ► 
     I view it as like, if I'm going to go through this anyway, how can I try to maximize this 
     
     
  
 
 
	 00:24:22
     ◼
      
     ► 
     time, either in like a business way or either in a family or a personal way. So that's partly 
     
     
  
 
 
	 00:24:28
     ◼
      
     ► 
     why my travel schedule does look a little crazy is I'm also taking things and expanding 
     
     
  
 
 
	 00:24:34
     ◼
      
     ► 
     them a little bit in either direction to say like if I'm going to be there anyway what's 
     
     
  
 
 
	 00:24:38
     ◼
      
     ► 
     nearby or can I combine this with another trip so that's why trips to America very quickly 
     
     
  
 
 
	 00:24:43
     ◼
      
     ► 
     become at least two trips to America for me. 
     
     
  
 
 
	 00:24:46
     ◼
      
     ► 
     Yeah see I'm still interested to see how this plays out though because that amount of travel 
     
     
  
 
 
	 00:24:51
     ◼
      
     ► 
     was part of a big contributing factor to what made last year a year of chaos but now you're 
     
     
  
 
 
	 00:24:57
     ◼
      
     ► 
     doing basically the same amount of travel but claiming it's going to be in order. So 
     
     
  
 
 
	 00:25:01
     ◼
      
     ► 
     I'm keen to see where that goes. 
     
     
  
 
 
	 00:25:03
     ◼
      
     ► 
     Just to be clear here, I'm not claiming it's going to be in order. 
     
     
  
 
 
	 00:25:07
     ◼
      
     ► 
     Oh, I demand. 
     
     
  
 
 
	 00:25:09
     ◼
      
     ► 
     I would demand, but this is a situation where you can't make demands of your future self 
     
     
  
 
 
	 00:25:14
     ◼
      
     ► 
     because that guy doesn't listen. I'm not saying that it's going to be 
     
     
  
 
 
	 00:25:19
     ◼
      
     ► 
     orderful. I fully expect there's going to be a lot of stumbling over the year of order during 
     
     
  
 
 
	 00:25:25
     ◼
      
     ► 
     a summer of busy travel, but I'm just, because I'm thinking of, like this is the benefit of the year 
     
     
  
 
 
	 00:25:30
     ◼
      
     ► 
     themes, it's like what do I want this year to be like? I want it to be more oracle than last year. 
     
     
  
 
 
	 00:25:34
     ◼
      
     ► 
     Then it naturally starts me thinking ideas about if I am going to be traveling and I know from 
     
     
  
 
 
	 00:25:41
     ◼
      
     ► 
     experience that it was kind of a chaotic disaster last year, what can I try to do to minimize that 
     
     
  
 
 
	 00:25:48
     ◼
      
     ► 
     while I'm traveling? So that's all. I'm going to have some ideas about ways I could try to make 
     
     
  
 
 
	 00:25:54
     ◼
      
     ► 
     it better. But no, there's the ideal of how I would want the travel to go and there's 
     
     
  
 
 
	 00:25:59
     ◼
      
     ► 
     the reality of how it actually will go, but maybe there are some strategies I can try 
     
     
  
 
 
	 00:26:05
     ◼
      
     ► 
     to implement to at least make it more like the way I want it to be than it was last year. 
     
     
  
 
 
	 00:26:11
     ◼
      
     ► 
     I think we've got some really interesting themes going on this year and I think it's 
     
     
  
 
 
	 00:26:14
     ◼
      
     ► 
     clear in the fact that we keep talking about them. There is like the two main things that 
     
     
  
 
 
	 00:26:20
     ◼
      
     ► 
     we have going on, they seem to be moving way more than last year's themes. You know, like 
     
     
  
 
 
	 00:26:26
     ◼
      
     ► 
     there seems to be more kind of like ongoing development with them. It's interesting. I 
     
     
  
 
 
	 00:26:31
     ◼
      
     ► 
     think we both really, I mean, I know I have at least really latched on to my theme idea 
     
     
  
 
 
	 00:26:36
     ◼
      
     ► 
     this year because it's branching out could mean so many things. So I may be putting too 
     
     
  
 
 
	 00:26:42
     ◼
      
     ► 
     much on myself because I want to keep like going by the theme, but I will say that right 
     
     
  
 
 
	 00:26:49
     ◼
      
     ► 
     now is pretty exciting. 
     
     
  
 
 
	 00:26:50
     ◼
      
     ► 
     Yeah, I think it is. 
     
     
  
 
 
	 00:26:51
     ◼
      
     ► 
     I feel like we both have particularly good useful themes this year. 
     
     
  
 
 
	 00:26:57
     ◼
      
     ► 
     From some of our private discussions as well, I feel like they are particularly relevant 
     
     
  
 
 
	 00:27:01
     ◼
      
     ► 
     themes related to like what has happened in the past year and what we expect to happen 
     
     
  
 
 
	 00:27:04
     ◼
      
     ► 
     in the upcoming year. 
     
     
  
 
 
	 00:27:05
     ◼
      
     ► 
     Like I think that they are good themes and it's nice to have the theme to orient your 
     
     
  
 
 
	 00:27:12
     ◼
      
     ► 
     life and your mind around to just like keep focused on this idea as opposed to goals, 
     
     
  
 
 
	 00:27:17
     ◼
      
     ► 
     which as we all know, goals are dumb. 
     
     
  
 
 
	 00:27:20
     ◼
      
     ► 
     - Gray, I want to return to the real kind of temp poll item 
     
     
  
 
 
	 00:27:24
     ◼
      
     ► 
     in the history of our show, email. 
     
     
  
 
 
	 00:27:27
     ◼
      
     ► 
     I wanna talk about email a little bit. 
     
     
  
 
 
	 00:27:30
     ◼
      
     ► 
     - Oh, the wheel, uh-huh, yeah. 
     
     
  
 
 
	 00:27:32
     ◼
      
     ► 
     - Because I hate email apps again. 
     
     
  
 
 
 
 
 
	 00:27:38
     ◼
      
     ► 
     - You're going through email 
     
     
  
 
 
	 00:27:39
     ◼
      
     ► 
     what I went through with task managers. 
     
     
  
 
 
	 00:27:41
     ◼
      
     ► 
     - Yep, I hate email, 
     
     
  
 
 
	 00:27:42
     ◼
      
     ► 
     well, I'm going through it with task managers as well. 
     
     
  
 
 
	 00:27:45
     ◼
      
     ► 
     I did, a couple of days ago, 
     
     
  
 
 
	 00:27:46
     ◼
      
     ► 
     I kind of looked at my iPad and I was like, 
     
     
  
 
 
	 00:27:48
     ◼
      
     ► 
     "I'm not happy with anything right now." 
     
     
  
 
 
 
	 00:27:52
     ◼
      
     ► 
     All systems that I have, I am unhappy with all of them. 
     
     
  
 
 
	 00:27:56
     ◼
      
     ► 
     I don't know why this is going on. 
     
     
  
 
 
	 00:27:58
     ◼
      
     ► 
     - I have this very clear mental image of you, 
     
     
  
 
 
	 00:28:00
     ◼
      
     ► 
     like a little child just with your arms crossed 
     
     
  
 
 
	 00:28:02
     ◼
      
     ► 
     and frowning at your iPad, like, "None of this is good." 
     
     
  
 
 
	 00:28:05
     ◼
      
     ► 
     - Kind of wagging my finger at it. 
     
     
  
 
 
 
	 00:28:08
     ◼
      
     ► 
     - So what's going on with your email? 
     
     
  
 
 
	 00:28:10
     ◼
      
     ► 
     'Cause you've been using what, Air Mail? 
     
     
  
 
 
	 00:28:12
     ◼
      
     ► 
     - Air Mail is what, I've used Air Mail for a long time. 
     
     
  
 
 
	 00:28:15
     ◼
      
     ► 
     despite its many problems. 
     
     
  
 
 
	 00:28:18
     ◼
      
     ► 
     - Right, you have always been very upfront about that. 
     
     
  
 
 
	 00:28:21
     ◼
      
     ► 
     - Yeah, AirMail is a buggy app 
     
     
  
 
 
	 00:28:23
     ◼
      
     ► 
     and there are two problems that I have. 
     
     
  
 
 
	 00:28:27
     ◼
      
     ► 
     One has been persistent, which has been nagging away at me 
     
     
  
 
 
	 00:28:29
     ◼
      
     ► 
     in that when I have an email application 
     
     
  
 
 
	 00:28:33
     ◼
      
     ► 
     and I send an email, 
     
     
  
 
 
	 00:28:35
     ◼
      
     ► 
     what I don't want my email app to do 
     
     
  
 
 
	 00:28:37
     ◼
      
     ► 
     is to completely lock up, which is what it does. 
     
     
  
 
 
	 00:28:41
     ◼
      
     ► 
     - Yeah, that would seem bad, yes. 
     
     
  
 
 
	 00:28:43
     ◼
      
     ► 
     So every time I send an email with AirMail, 
     
     
  
 
 
	 00:28:46
     ◼
      
     ► 
     the app completely freezes for a period of time. 
     
     
  
 
 
	 00:28:49
     ◼
      
     ► 
     - Well, it's busy sending the email, that's what it's doing. 
     
     
  
 
 
	 00:28:51
     ◼
      
     ► 
     - I guess it is. 
     
     
  
 
 
	 00:28:52
     ◼
      
     ► 
     So like I'd send an email, 
     
     
  
 
 
	 00:28:53
     ◼
      
     ► 
     and then if I open another application into SplitView 
     
     
  
 
 
	 00:28:56
     ◼
      
     ► 
     whilst the email's sending, everything crashes. 
     
     
  
 
 
	 00:28:58
     ◼
      
     ► 
     And sometimes I can just leave it there 
     
     
  
 
 
	 00:29:01
     ◼
      
     ► 
     and the app will just crash. 
     
     
  
 
 
	 00:29:02
     ◼
      
     ► 
     What I will say for AirMail is they have a 
     
     
  
 
 
	 00:29:06
     ◼
      
     ► 
     no error rate of like not sending that email. 
     
     
  
 
 
	 00:29:10
     ◼
      
     ► 
     So like if the app crashes, 
     
     
  
 
 
	 00:29:12
     ◼
      
     ► 
     They will always send it when the app is opened again. 
     
     
  
 
 
	 00:29:16
     ◼
      
     ► 
     But I still just, I get frustrated every time 
     
     
  
 
 
	 00:29:19
     ◼
      
     ► 
     I use my email application to send an email 
     
     
  
 
 
	 00:29:21
     ◼
      
     ► 
     and my email application becomes unresponsive. 
     
     
  
 
 
	 00:29:24
     ◼
      
     ► 
     It just feels like something that shouldn't be happening 
     
     
  
 
 
	 00:29:27
     ◼
      
     ► 
     and this has been annoying me. 
     
     
  
 
 
	 00:29:29
     ◼
      
     ► 
     - It's concerning. 
     
     
  
 
 
	 00:29:30
     ◼
      
     ► 
     - Yeah, it is concerning. 
     
     
  
 
 
	 00:29:32
     ◼
      
     ► 
     And then a couple of days ago I opened airmail 
     
     
  
 
 
	 00:29:34
     ◼
      
     ► 
     and it sent every email in my inbox to the archive. 
     
     
  
 
 
	 00:29:38
     ◼
      
     ► 
     - Okay, all right now. 
     
     
  
 
 
	 00:29:40
     ◼
      
     ► 
     - I don't know why it did that. 
     
     
  
 
 
	 00:29:41
     ◼
      
     ► 
     And I don't know why it did it. I couldn't stop it. 
     
     
  
 
 
	 00:29:44
     ◼
      
     ► 
     And that was just the situation that I was in. 
     
     
  
 
 
	 00:29:47
     ◼
      
     ► 
     Okay. I just need to pause here for a little bit of clarification because 
     
     
  
 
 
	 00:29:51
     ◼
      
     ► 
     my understanding of your system is that you'll only ever have like seven 
     
     
  
 
 
	 00:29:57
     ◼
      
     ► 
     emails in your inbox. Is that right? Yep. So it's, it's not, 
     
     
  
 
 
	 00:30:00
     ◼
      
     ► 
     for other people, this, this is a huge disaster for you. 
     
     
  
 
 
	 00:30:04
     ◼
      
     ► 
     It's obviously no bueno, 
     
     
  
 
 
	 00:30:06
     ◼
      
     ► 
     but so you're losing like seven to 10 messages. 
     
     
  
 
 
	 00:30:10
     ◼
      
     ► 
     here's the problem. Oh, I know what the problem is. I just wanted to clarify. 
     
     
  
 
 
	 00:30:14
     ◼
      
     ► 
     I trust me. I'm not like, oh, you just lost seven messages. 
     
     
  
 
 
	 00:30:19
     ◼
      
     ► 
     No, no, I understand. These are messages that require a response. 
     
     
  
 
 
	 00:30:23
     ◼
      
     ► 
     Yep. They're all, they're the most important emails. 
     
     
  
 
 
	 00:30:25
     ◼
      
     ► 
     Yeah. They're the most important. 
     
     
  
 
 
	 00:30:26
     ◼
      
     ► 
     And they're over a period of time, which is not linear. Right. 
     
     
  
 
 
	 00:30:31
     ◼
      
     ► 
     So when they are gone, they, they're just gone. Right. 
     
     
  
 
 
	 00:30:35
     ◼
      
     ► 
     Like that's it now. 
     
     
  
 
 
	 00:30:37
     ◼
      
     ► 
     and I had to reconstruct them from memory 
     
     
  
 
 
	 00:30:39
     ◼
      
     ► 
     as to what was what I thought was in my inbox. 
     
     
  
 
 
	 00:30:42
     ◼
      
     ► 
     So this is one of those, this is the worst kind of, 
     
     
  
 
 
	 00:30:44
     ◼
      
     ► 
     for me, like data loss type problem. 
     
     
  
 
 
 
	 00:30:48
     ◼
      
     ► 
     - When you know something's gone, 
     
     
  
 
 
	 00:30:50
     ◼
      
     ► 
     but you don't know what it was. 
     
     
  
 
 
	 00:30:52
     ◼
      
     ► 
     - Yeah, I 100% agree. 
     
     
  
 
 
	 00:30:54
     ◼
      
     ► 
     That is definitely the worst kind of data loss problem. 
     
     
  
 
 
	 00:30:57
     ◼
      
     ► 
     That's like a known unknown. 
     
     
  
 
 
	 00:31:00
     ◼
      
     ► 
     Like, you know for sure there were seven to 10. 
     
     
  
 
 
	 00:31:04
     ◼
      
     ► 
     Exactly how many? 
     
     
  
 
 
	 00:31:05
     ◼
      
     ► 
     Did I get all of them? 
     
     
  
 
 
	 00:31:06
     ◼
      
     ► 
     Did I forget one? 
     
     
  
 
 
	 00:31:07
     ◼
      
     ► 
     Now, now you just live in a cloud of 
     
     
  
 
 
	 00:31:10
     ◼
      
     ► 
     uncertainty. 
     
     
  
 
 
	 00:31:11
     ◼
      
     ► 
     And also, that is the kind of thing 
     
     
  
 
 
	 00:31:13
     ◼
      
     ► 
     that that for me. 
     
     
  
 
 
	 00:31:14
     ◼
      
     ► 
     When an app does that kind of thing, 
     
     
  
 
 
	 00:31:17
     ◼
      
     ► 
     you suddenly feel like I can't trust 
     
     
  
 
 
	 00:31:18
     ◼
      
     ► 
     you to do anything. 
     
     
  
 
 
	 00:31:19
     ◼
      
     ► 
     I don't trust it anymore. 
     
     
  
 
 
	 00:31:20
     ◼
      
     ► 
     It doesn't matter if it's been 
     
     
  
 
 
	 00:31:21
     ◼
      
     ► 
     working perfectly for that kind 
     
     
  
 
 
	 00:31:23
     ◼
      
     ► 
     of error is the like, nope, I'm 
     
     
  
 
 
 
	 00:31:26
     ◼
      
     ► 
     I need to just say like I am on 
     
     
  
 
 
	 00:31:28
     ◼
      
     ► 
     the beta of M.A. 
     
     
  
 
 
	 00:31:29
     ◼
      
     ► 
     Right. Look, I am on a beta version, 
     
     
  
 
 
	 00:31:31
     ◼
      
     ► 
     but some of the problems 
     
     
  
 
 
	 00:31:33
     ◼
      
     ► 
     that it has, basically all of the 
     
     
  
 
 
	 00:31:35
     ◼
      
     ► 
     problems that it has still exist in the stable version. Maybe if I was on a regular version 
     
     
  
 
 
	 00:31:40
     ◼
      
     ► 
     it wouldn't have archived everything, but honestly that was just the straw that broke 
     
     
  
 
 
	 00:31:45
     ◼
      
     ► 
     the camel's back. I was already getting more and more frustrated with it. The reason I've 
     
     
  
 
 
	 00:31:50
     ◼
      
     ► 
     never switched from AirMail is because I have never found any email application that works 
     
     
  
 
 
	 00:31:55
     ◼
      
     ► 
     for me as good as that one does, like how my system works. So I've been trying to think 
     
     
  
 
 
	 00:32:01
     ◼
      
     ► 
     do I need from an email application? So I have a few things I want to list. I need a 
     
     
  
 
 
	 00:32:07
     ◼
      
     ► 
     unified inbox for multiple services, not just Gmail. It has to have great iOS apps, which 
     
     
  
 
 
	 00:32:12
     ◼
      
     ► 
     include things like drag and drop on the iPad or even split view. There's an app called 
     
     
  
 
 
	 00:32:17
     ◼
      
     ► 
     Edison mail that I thought was really nice, but they broke something and now it won't 
     
     
  
 
 
	 00:32:22
     ◼
      
     ► 
     do split view and they're not 100% sure when that's coming back to the application. Well, 
     
     
  
 
 
	 00:32:26
     ◼
      
     ► 
     that means I can't use it because now I don't trust them either. 
     
     
  
 
 
	 00:32:30
     ◼
      
     ► 
     - Oh yeah, but I would be like, 
     
     
  
 
 
	 00:32:32
     ◼
      
     ► 
     "Oh Myke, you can live without drag and drop." 
     
     
  
 
 
	 00:32:34
     ◼
      
     ► 
     But if it's Split View, forget it. 
     
     
  
 
 
	 00:32:36
     ◼
      
     ► 
     - Yeah, drag and drop I can live without, 
     
     
  
 
 
	 00:32:38
     ◼
      
     ► 
     even though it's like, it's really important to me. 
     
     
  
 
 
	 00:32:39
     ◼
      
     ► 
     If like, if it was the only feature that an app didn't have, 
     
     
  
 
 
	 00:32:42
     ◼
      
     ► 
     I would get used to it, 
     
     
  
 
 
	 00:32:44
     ◼
      
     ► 
     but I can't have an email application 
     
     
  
 
 
	 00:32:46
     ◼
      
     ► 
     that doesn't work in Split View on my iPad, 
     
     
  
 
 
	 00:32:47
     ◼
      
     ► 
     because that's how I use email applications. 
     
     
  
 
 
	 00:32:49
     ◼
      
     ► 
     - Email application has to be next to Safari, 
     
     
  
 
 
	 00:32:51
     ◼
      
     ► 
     otherwise it's 25% as useful. 
     
     
  
 
 
	 00:32:54
     ◼
      
     ► 
     - Ideally, it would have a Mac app, 
     
     
  
 
 
	 00:32:58
     ◼
      
     ► 
     but if it didn't, 
     
     
  
 
 
	 00:32:59
     ◼
      
     ► 
     it would play nicely with other applications. 
     
     
  
 
 
	 00:33:01
     ◼
      
     ► 
     Like I don't want an email app that like takes all of my email and does something to it, 
     
     
  
 
 
	 00:33:06
     ◼
      
     ► 
     right? Like I don't want that. 
     
     
  
 
 
	 00:33:08
     ◼
      
     ► 
     Asking for the Mac app has already set the bar quite high. 
     
     
  
 
 
	 00:33:11
     ◼
      
     ► 
     As long as it plays nicely with air mail or mail on the Mac, I'm fine with that, right? 
     
     
  
 
 
	 00:33:15
     ◼
      
     ► 
     Like that will do for me. 
     
     
  
 
 
	 00:33:17
     ◼
      
     ► 
     Yeah. And by play nicely, you mean it's not making special custom folders to do whatever it does. 
     
     
  
 
 
	 00:33:23
     ◼
      
     ► 
     But yeah, I agree. 
     
     
  
 
 
	 00:33:25
     ◼
      
     ► 
     At some point I did try a couple of email clients that did that kind of thing. 
     
     
  
 
 
	 00:33:29
     ◼
      
     ► 
     and immediately like, no, no, no, no, 
     
     
  
 
 
	 00:33:31
     ◼
      
     ► 
     you don't mess with the folder structure of my email. 
     
     
  
 
 
	 00:33:34
     ◼
      
     ► 
     Like, I don't care how good of an app you are. 
     
     
  
 
 
	 00:33:37
     ◼
      
     ► 
     Like, you're gonna use straight up IMAP with my folders 
     
     
  
 
 
	 00:33:40
     ◼
      
     ► 
     and you're gonna like it. 
     
     
  
 
 
	 00:33:41
     ◼
      
     ► 
     Like, that's what's gonna happen, email app. 
     
     
  
 
 
	 00:33:44
     ◼
      
     ► 
     None of these special folders and moving things around, 
     
     
  
 
 
	 00:33:46
     ◼
      
     ► 
     because that also feels like, 
     
     
  
 
 
	 00:33:49
     ◼
      
     ► 
     it's like the Evernote problem. 
     
     
  
 
 
	 00:33:50
     ◼
      
     ► 
     Like, how do I ever get out of this system, right? 
     
     
  
 
 
	 00:33:52
     ◼
      
     ► 
     Like, I'm gonna need to move at some point. 
     
     
  
 
 
	 00:33:53
     ◼
      
     ► 
     So yeah, that's a total deal breaker. 
     
     
  
 
 
 
	 00:33:56
     ◼
      
     ► 
     So I will say, I do use SaneBox right now, 
     
     
  
 
 
	 00:33:58
     ◼
      
     ► 
     which does some of this stuff, like filtering into folders. 
     
     
  
 
 
	 00:34:01
     ◼
      
     ► 
     But SaneBox can in theory work with any application, 
     
     
  
 
 
	 00:34:03
     ◼
      
     ► 
     'cause all it's doing is applying Gmail labels to things. 
     
     
  
 
 
	 00:34:06
     ◼
      
     ► 
     Right, so I like that, it works for me. 
     
     
  
 
 
	 00:34:07
     ◼
      
     ► 
     But using SaneBox has introduced another requirement 
     
     
  
 
 
	 00:34:11
     ◼
      
     ► 
     for an email application, 
     
     
  
 
 
	 00:34:13
     ◼
      
     ► 
     that there has to be quick and easy access 
     
     
  
 
 
	 00:34:15
     ◼
      
     ► 
     to labels or folders, however it calls them, 
     
     
  
 
 
	 00:34:17
     ◼
      
     ► 
     and in a sidebar, which is customizable. 
     
     
  
 
 
	 00:34:20
     ◼
      
     ► 
     So I've used a bunch of apps 
     
     
  
 
 
	 00:34:21
     ◼
      
     ► 
     which shows me every folder or every label, that's no good. 
     
     
  
 
 
	 00:34:24
     ◼
      
     ► 
     Because I only ever wanna see two of them, 
     
     
  
 
 
	 00:34:26
     ◼
      
     ► 
     I don't need the rest. 
     
     
  
 
 
	 00:34:28
     ◼
      
     ► 
     And so there are some apps that will do this, 
     
     
  
 
 
	 00:34:30
     ◼
      
     ► 
     some that won't, any push notifications, 
     
     
  
 
 
	 00:34:33
     ◼
      
     ► 
     and a big one for me is a clear business model. 
     
     
  
 
 
	 00:34:35
     ◼
      
     ► 
     If I am gonna start using an email application, 
     
     
  
 
 
	 00:34:40
     ◼
      
     ► 
     I wanna be confident it's gonna be around next week, 
     
     
  
 
 
	 00:34:42
     ◼
      
     ► 
     and if there is no, 
     
     
  
 
 
	 00:34:43
     ◼
      
     ► 
     I don't care what the business model is to a point, 
     
     
  
 
 
	 00:34:46
     ◼
      
     ► 
     I just need to be able to trace 
     
     
  
 
 
	 00:34:48
     ◼
      
     ► 
     where the money's coming from, 
     
     
  
 
 
	 00:34:49
     ◼
      
     ► 
     and if I can't do that, I don't wanna use it. 
     
     
  
 
 
	 00:34:51
     ◼
      
     ► 
     - Don't you just want it to be free though, Myke? 
     
     
  
 
 
	 00:34:54
     ◼
      
     ► 
     Isn't free great? 
     
     
  
 
 
	 00:34:55
     ◼
      
     ► 
     No, I mean, I don't care. 
     
     
  
 
 
	 00:34:58
     ◼
      
     ► 
     I mean, so like I will pay. 
     
     
  
 
 
	 00:34:59
     ◼
      
     ► 
     I have no problem paying. 
     
     
  
 
 
	 00:35:00
     ◼
      
     ► 
     I'll pay a subscription. 
     
     
  
 
 
	 00:35:01
     ◼
      
     ► 
     I have no problem paying. 
     
     
  
 
 
	 00:35:03
     ◼
      
     ► 
     And I don't care if it's free, if it makes sense. 
     
     
  
 
 
	 00:35:05
     ◼
      
     ► 
     Right. So like Microsoft Outlook, I know why that's free. 
     
     
  
 
 
	 00:35:08
     ◼
      
     ► 
     Oh, that's a good comparison. 
     
     
  
 
 
	 00:35:10
     ◼
      
     ► 
     Yeah, that's that's a really good. 
     
     
  
 
 
	 00:35:12
     ◼
      
     ► 
     That is a free app that I could feel good about, too. 
     
     
  
 
 
	 00:35:14
     ◼
      
     ► 
     Most free apps, I feel like, oh, this is garbage. 
     
     
  
 
 
	 00:35:17
     ◼
      
     ► 
     Because what they want me to do is become an Office 365 customer. 
     
     
  
 
 
	 00:35:21
     ◼
      
     ► 
     Like that's the business model. Right. 
     
     
  
 
 
	 00:35:23
     ◼
      
     ► 
     Get me into the Microsoft ecosystem. 
     
     
  
 
 
	 00:35:25
     ◼
      
     ► 
     like I'm fine with that or like Gmail, I'm fine with Gmail being free. 
     
     
  
 
 
	 00:35:29
     ◼
      
     ► 
     You know, like I'm good with it as long as there's a reason for it. 
     
     
  
 
 
	 00:35:32
     ◼
      
     ► 
     If it's just like, hey, we're a start up and our email that's free. 
     
     
  
 
 
	 00:35:35
     ◼
      
     ► 
     It's like, yeah, but where's the money? 
     
     
  
 
 
	 00:35:36
     ◼
      
     ► 
     Because businesses need that. 
     
     
  
 
 
	 00:35:39
     ◼
      
     ► 
     And so, you know, and there are things right that I'm willing to accept. 
     
     
  
 
 
	 00:35:42
     ◼
      
     ► 
     So like Gmail being free, I know it's because they use it to serve ads to me 
     
     
  
 
 
	 00:35:46
     ◼
      
     ► 
     and I'm fine with that. 
     
     
  
 
 
	 00:35:48
     ◼
      
     ► 
     So I just want something, you know, I need to know where the money's coming from. 
     
     
  
 
 
	 00:35:51
     ◼
      
     ► 
     So I'm out in the email app wilderness once again. 
     
     
  
 
 
	 00:35:55
     ◼
      
     ► 
     nothing is making me happy right now to move away from airmail, but I also don't want to be on airmail. 
     
     
  
 
 
	 00:36:01
     ◼
      
     ► 
     So, I don't know, expect to hear more from me about this, 
     
     
  
 
 
	 00:36:05
     ◼
      
     ► 
     but I'm out in the wilderness and everyone's gonna have suggestions and I appreciate them. 
     
     
  
 
 
	 00:36:09
     ◼
      
     ► 
     Like if you think you have an app that can give me what I'm looking for, like I want to know in the Reddit, 
     
     
  
 
 
	 00:36:15
     ◼
      
     ► 
     but my cursory searching has told me that nothing, nothing exists. 
     
     
  
 
 
	 00:36:20
     ◼
      
     ► 
     - I assume that Gmail is free because the business model 
     
     
  
 
 
	 00:36:24
     ◼
      
     ► 
     is actually, there's an AI that is slowly improving itself 
     
     
  
 
 
	 00:36:27
     ◼
      
     ► 
     and it just needs access to more and more data. 
     
     
  
 
 
	 00:36:29
     ◼
      
     ► 
     That's what the actual business model is? 
     
     
  
 
 
	 00:36:32
     ◼
      
     ► 
     It's like, oh, the computer sent to you 
     
     
  
 
 
	 00:36:33
     ◼
      
     ► 
     and it wants to know everything about humans. 
     
     
  
 
 
	 00:36:35
     ◼
      
     ► 
     That's why Gmail is free. 
     
     
  
 
 
	 00:36:36
     ◼
      
     ► 
     - That's a business model, you know? 
     
     
  
 
 
	 00:36:39
     ◼
      
     ► 
     I don't care, as long as it's clear. 
     
     
  
 
 
	 00:36:42
     ◼
      
     ► 
     - Are you a sentient AI looking to take over the world? 
     
     
  
 
 
	 00:36:44
     ◼
      
     ► 
     That's good, at least I know what you're doing. 
     
     
  
 
 
	 00:36:46
     ◼
      
     ► 
     You're not some fly by night startup. 
     
     
  
 
 
	 00:36:48
     ◼
      
     ► 
     - I can accept it, right? 
     
     
  
 
 
	 00:36:49
     ◼
      
     ► 
     Like the AI needs its brain juice and if you know any way it is going to get it, I suppose. 
     
     
  
 
 
	 00:36:55
     ◼
      
     ► 
     That's a long list, Myke. 
     
     
  
 
 
	 00:36:56
     ◼
      
     ► 
     I wish you the best of luck with this. 
     
     
  
 
 
	 00:37:00
     ◼
      
     ► 
     But all I can ever think when I look at lists like this is just this fact of life that with 
     
     
  
 
 
	 00:37:06
     ◼
      
     ► 
     anything, if you're trying to make a decision or you're trying to find something, do you 
     
     
  
 
 
	 00:37:11
     ◼
      
     ► 
     have one requirement? 
     
     
  
 
 
	 00:37:13
     ◼
      
     ► 
     Okay, you're probably going to be pretty happy. 
     
     
  
 
 
	 00:37:16
     ◼
      
     ► 
     Do you have two requirements? 
     
     
  
 
 
	 00:37:18
     ◼
      
     ► 
     You can probably find something, two requirements, that's still like a market. 
     
     
  
 
 
	 00:37:22
     ◼
      
     ► 
     The instant you get to three or more requirements, I'm astounded about the non-linear descent 
     
     
  
 
 
 
	 00:37:31
     ◼
      
     ► 
     If you're looking for something that has three or four things, your options decrease to nothing 
     
     
  
 
 
	 00:37:37
     ◼
      
     ► 
     almost immediately. 
     
     
  
 
 
	 00:37:38
     ◼
      
     ► 
     I'm looking at this, I'm looking at Myke has six bullet points, and he's like, "No, the 
     
     
  
 
 
	 00:37:42
     ◼
      
     ► 
     universe is not large enough that anywhere has sentient life created an app that would 
     
     
  
 
 
	 00:37:47
     ◼
      
     ► 
     meet all of these requirements for you. I think that's the situation. 
     
     
  
 
 
	 00:37:51
     ◼
      
     ► 
     I'm willing to bend some of these. I don't know which ones, right? I think it depends 
     
     
  
 
 
	 00:37:56
     ◼
      
     ► 
     on what the application can do for me because there are always changes I can make to my 
     
     
  
 
 
	 00:38:01
     ◼
      
     ► 
     system. Like my requirements right now are built upon what I've learned in using air 
     
     
  
 
 
	 00:38:05
     ◼
      
     ► 
     mail for multiple years, right? So honestly, the application that does the most of these 
     
     
  
 
 
	 00:38:10
     ◼
      
     ► 
     is air mail and I am aware of that. But the plan is to try and move away from air mail. 
     
     
  
 
 
	 00:38:15
     ◼
      
     ► 
     So I will make compromise, but I don't know what those compromises will be yet, right? 
     
     
  
 
 
	 00:38:21
     ◼
      
     ► 
     Right, right, okay. 
     
     
  
 
 
	 00:38:22
     ◼
      
     ► 
     Because I need to find an application where I'm like, "Okay, I like this app. 
     
     
  
 
 
	 00:38:26
     ◼
      
     ► 
     It doesn't do this one thing, but I'm willing to look past that." 
     
     
  
 
 
	 00:38:30
     ◼
      
     ► 
     Now, Edison was the closest that kind of did a lot of it, 
     
     
  
 
 
	 00:38:34
     ◼
      
     ► 
     but its failing point might be the most important, 
     
     
  
 
 
	 00:38:38
     ◼
      
     ► 
     which is, has to feel like a really good iPad app, 
     
     
  
 
 
	 00:38:42
     ◼
      
     ► 
     because that's where I'm doing the vast majority of my email. 
     
     
  
 
 
	 00:38:46
     ◼
      
     ► 
     So, you know, maybe I'll look at it again, but I'm not so sure. 
     
     
  
 
 
	 00:38:50
     ◼
      
     ► 
     It looked like a good app. 
     
     
  
 
 
	 00:38:52
     ◼
      
     ► 
     But if you do something to your application that breaks split view 
     
     
  
 
 
	 00:38:55
     ◼
      
     ► 
     and you're not sure how long it's going to take to fix it. 
     
     
  
 
 
	 00:38:57
     ◼
      
     ► 
     Puts you at a warning for me, right? 
     
     
  
 
 
	 00:39:00
     ◼
      
     ► 
     Like, will this happen again? 
     
     
  
 
 
	 00:39:03
     ◼
      
     ► 
     So I'm out in the wilderness. 
     
     
  
 
 
	 00:39:05
     ◼
      
     ► 
     That's where I feel like I'm at right now. 
     
     
  
 
 
	 00:39:07
     ◼
      
     ► 
     Like just there's emails, there's envelopes and paper planes all around me. 
     
     
  
 
 
	 00:39:11
     ◼
      
     ► 
     That's what I was thinking. 
     
     
  
 
 
 
	 00:39:13
     ◼
      
     ► 
     Those are the two that it's going to be, right? 
     
     
  
 
 
	 00:39:15
     ◼
      
     ► 
     Because I've installed a bunch of apps onto my iPad, right? 
     
     
  
 
 
	 00:39:19
     ◼
      
     ► 
     And I just have two rows of icons that are paper planes or envelopes. 
     
     
  
 
 
	 00:39:23
     ◼
      
     ► 
     Email is neither of those things. 
     
     
  
 
 
	 00:39:26
     ◼
      
     ► 
     There is no paper involved in email. 
     
     
  
 
 
	 00:39:29
     ◼
      
     ► 
     But the paper... 
     
     
  
 
 
	 00:39:30
     ◼
      
     ► 
     This is like the icon of the paper plane has just so become an email to me. 
     
     
  
 
 
	 00:39:34
     ◼
      
     ► 
     Like, what do you mean the paper plane is an email? 
     
     
  
 
 
	 00:39:36
     ◼
      
     ► 
     Obviously that's email. 
     
     
  
 
 
	 00:39:38
     ◼
      
     ► 
     you send it off with a little cute animation where it swirls over as it goes. 
     
     
  
 
 
	 00:39:42
     ◼
      
     ► 
     Like this is how we end up with a floppy disk icon as save. 
     
     
  
 
 
	 00:39:46
     ◼
      
     ► 
     Yeah, of course. 
     
     
  
 
 
	 00:39:48
     ◼
      
     ► 
     And we're in this world now where people don't actually send letters anymore, they send emails, 
     
     
  
 
 
	 00:39:54
     ◼
      
     ► 
     that's how you communicate with each other, but now emails is somehow synonymous with 
     
     
  
 
 
	 00:39:58
     ◼
      
     ► 
     paper from a design perspective. 
     
     
  
 
 
	 00:40:01
     ◼
      
     ► 
     It doesn't make any sense. 
     
     
  
 
 
	 00:40:03
     ◼
      
     ► 
     So like, I wonder the thing that replaces email, like what will its icon be? 
     
     
  
 
 
	 00:40:07
     ◼
      
     ► 
     Like what will the eventual icon for email be? 
     
     
  
 
 
	 00:40:11
     ◼
      
     ► 
     And then we're just going to keep going down that route forever. 
     
     
  
 
 
	 00:40:13
     ◼
      
     ► 
     But as I was thinking a lot about email, it brought me back to something that you had 
     
     
  
 
 
	 00:40:18
     ◼
      
     ► 
     mentioned last episode, that you were going to try and do something about your email 
     
     
  
 
 
	 00:40:24
     ◼
      
     ► 
     backlog. And you'd mentioned you hadn't opened email for months. 
     
     
  
 
 
	 00:40:30
     ◼
      
     ► 
     So my thought was kind of like, is it even worth it? 
     
     
  
 
 
	 00:40:33
     ◼
      
     ► 
     Like, how do you go through that? 
     
     
  
 
 
	 00:40:35
     ◼
      
     ► 
     Like, is it even worth going through it? 
     
     
  
 
 
	 00:40:38
     ◼
      
     ► 
     Or surely all of the questions asked have been answered by the fact 
     
     
  
 
 
	 00:40:42
     ◼
      
     ► 
     that you never replied. 
     
     
  
 
 
	 00:40:43
     ◼
      
     ► 
     So like, isn't it worth just like command A and archive? 
     
     
  
 
 
	 00:40:49
     ◼
      
     ► 
     This episode of Cortex is brought to you by Simple Contacts. 
     
     
  
 
 
	 00:40:52
     ◼
      
     ► 
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	 00:40:57
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     ► 
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	 00:40:59
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     ► 
     or use the code cortex at checkout for $30 off. Our thanks to Simple Contacts for their support 
     
     
  
 
 
	 00:42:12
     ◼
      
     ► 
     of this show. I got a lot of comments from the last show people were like, "Hey dude, 
     
     
  
 
 
	 00:42:17
     ◼
      
     ► 
     have you heard of email bankruptcy?" I was like, "Yeah, I've heard of email bankruptcy." 
     
     
  
 
 
	 00:42:23
     ◼
      
     ► 
     I think maybe for some people that can work, but that would not work for me. 
     
     
  
 
 
	 00:42:29
     ◼
      
     ► 
     I will say personally, I think email bankruptcy is a terrible idea in basically every situation. 
     
     
  
 
 
	 00:42:35
     ◼
      
     ► 
     I just don't think that's the right way. I don't know what the right way is to deal with 
     
     
  
 
 
	 00:42:39
     ◼
      
     ► 
     20,000 emails, but I think it's not good because I feel like if you've done that once, 
     
     
  
 
 
	 00:42:45
     ◼
      
     ► 
     you'll be doing it forever. Yeah, I don't know. I can see situations where it makes sense. 
     
     
  
 
 
	 00:42:50
     ◼
      
     ► 
     I mentioned before, but like when I used to be a teacher and I'd, you know, be away for 
     
     
  
 
 
	 00:42:54
     ◼
      
     ► 
     being sick or something and come back and there were just like thousands of emails in 
     
     
  
 
 
 
	 00:42:58
     ◼
      
     ► 
     And that to me was like, oh, you're all, all of this is going away. 
     
     
  
 
 
	 00:43:02
     ◼
      
     ► 
     And it struck me as I think the optimal case for email bankruptcy, which is important things 
     
     
  
 
 
	 00:43:08
     ◼
      
     ► 
     will come back. 
     
     
  
 
 
	 00:43:10
     ◼
      
     ► 
     And that was my experience that like in a working environment, email bankruptcy is, 
     
     
  
 
 
	 00:43:14
     ◼
      
     ► 
     is in many ways much easier to do. 
     
     
  
 
 
 
	 00:43:17
     ◼
      
     ► 
     to do an element of this at the bank, but not all of it though. And I would look at 
     
     
  
 
 
 
	 00:43:23
     ◼
      
     ► 
     Yeah, I don't think that it's a totally useless idea. I just, I feel like, I don't know, maybe 
     
     
  
 
 
	 00:43:30
     ◼
      
     ► 
     you need to be, as I was, a very strategic slacker if you're going to properly implement 
     
     
  
 
 
	 00:43:37
     ◼
      
     ► 
     the email bank. Like you need to be at just the right position and you need to be able 
     
     
  
 
 
	 00:43:41
     ◼
      
     ► 
     to have the expectation that other people will put in the effort to re-reach you about 
     
     
  
 
 
	 00:43:44
     ◼
      
     ► 
     whatever it is that you need. 
     
     
  
 
 
	 00:43:46
     ◼
      
     ► 
     But the reason that I'm not doing it now is a couple of fold. 
     
     
  
 
 
	 00:43:54
     ◼
      
     ► 
     One of the things is I know that I will just never sleep well at night if I just archive 
     
     
  
 
 
	 00:44:01
     ◼
      
     ► 
     a year's worth of emails and never look at them. 
     
     
  
 
 
	 00:44:04
     ◼
      
     ► 
     I will not get the feeling that I want to get which is I have successfully dealt with 
     
     
  
 
 
	 00:44:08
     ◼
      
     ► 
     this thing that I've avoided for a really long time because if I just archive it, I 
     
     
  
 
 
	 00:44:13
     ◼
      
     ► 
     I will forever wonder about like, 
     
     
  
 
 
	 00:44:16
     ◼
      
     ► 
     is the tax man gonna show up at my door with the policeman 
     
     
  
 
 
	 00:44:19
     ◼
      
     ► 
     'cause I forgot to fill out some form 
     
     
  
 
 
	 00:44:21
     ◼
      
     ► 
     that some accountant sent to me ages ago, right? 
     
     
  
 
 
	 00:44:24
     ◼
      
     ► 
     Or like, is there just something important in there 
     
     
  
 
 
	 00:44:27
     ◼
      
     ► 
     that I missed? 
     
     
  
 
 
	 00:44:28
     ◼
      
     ► 
     Like I just, I would not get the sense of relief. 
     
     
  
 
 
	 00:44:32
     ◼
      
     ► 
     - Yeah, 'cause a lot of those things that are super risky, 
     
     
  
 
 
	 00:44:35
     ◼
      
     ► 
     those people won't care enough to contact you again. 
     
     
  
 
 
	 00:44:38
     ◼
      
     ► 
     Like it's on you. 
     
     
  
 
 
	 00:44:40
     ◼
      
     ► 
     - That's exactly it, right? 
     
     
  
 
 
	 00:44:41
     ◼
      
     ► 
     And this is again, the difference about like the school scenario where email bankruptcy 
     
     
  
 
 
	 00:44:45
     ◼
      
     ► 
     is possible is being a strategic slacker there, it's like, ah, whatever. 
     
     
  
 
 
	 00:44:50
     ◼
      
     ► 
     Most of this stuff is not really my problem. 
     
     
  
 
 
	 00:44:52
     ◼
      
     ► 
     Like I know the nature of this work is all of this is somebody else's problem and they'll 
     
     
  
 
 
	 00:44:56
     ◼
      
     ► 
     they'll contact me again. 
     
     
  
 
 
	 00:44:58
     ◼
      
     ► 
     I'm reminded of this every time the account that I pay every single month to do all of 
     
     
  
 
 
	 00:45:05
     ◼
      
     ► 
     my tax stuff because I can't do it on my own when they send me an email and say, can you 
     
     
  
 
 
	 00:45:11
     ◼
      
     ► 
     confirm this is all right before we submit it." And I think to myself, "Why are we playing 
     
     
  
 
 
	 00:45:16
     ◼
      
     ► 
     this game? You know I don't know this, right? Like, you sending me this to be submitted 
     
     
  
 
 
	 00:45:21
     ◼
      
     ► 
     for the tax, man. What is the point in me looking at it, right? This is when I'm reminded 
     
     
  
 
 
	 00:45:25
     ◼
      
     ► 
     of this stuff. That drives me crazy. I hate that so much." I would do it on my own if 
     
     
  
 
 
	 00:45:31
     ◼
      
     ► 
     I knew what this was. 
     
     
  
 
 
	 00:45:32
     ◼
      
     ► 
     Yeah, I completely agree. That always strikes me as fraud. And especially in my situation 
     
     
  
 
 
	 00:45:38
     ◼
      
     ► 
     where it's like there's hundreds of pages going to two different countries and several 
     
     
  
 
 
	 00:45:45
     ◼
      
     ► 
     different legal structures. 
     
     
  
 
 
	 00:45:48
     ◼
      
     ► 
     It's just so complicated. 
     
     
  
 
 
	 00:45:50
     ◼
      
     ► 
     I was like, yeah, because also with three different citizenships, like it's crazy. 
     
     
  
 
 
	 00:45:54
     ◼
      
     ► 
     And I always feel the same thing. 
     
     
  
 
 
	 00:45:56
     ◼
      
     ► 
     Like, like my accountants arrange a signing day where I have come in and there is just 
     
     
  
 
 
	 00:46:01
     ◼
      
     ► 
     a table full of stacks of paper and they're like, well, you have to sign all of this. 
     
     
  
 
 
 
	 00:46:08
     ◼
      
     ► 
     you have to agree we did it correctly. 
     
     
  
 
 
	 00:46:10
     ◼
      
     ► 
     - Yeah, and we play the game where they're like, 
     
     
  
 
 
	 00:46:12
     ◼
      
     ► 
     do you want some time to read these 300 pages of, 
     
     
  
 
 
 
	 00:46:17
     ◼
      
     ► 
     - Go put a coffee on, it's time to go. 
     
     
  
 
 
	 00:46:20
     ◼
      
     ► 
     - And they're like, oh, we sent this to you 
     
     
  
 
 
	 00:46:21
     ◼
      
     ► 
     in PDF form yesterday, 
     
     
  
 
 
	 00:46:24
     ◼
      
     ► 
     and you agree that all of this is correct? 
     
     
  
 
 
	 00:46:26
     ◼
      
     ► 
     It's like, dude, I always feel the same thing, 
     
     
  
 
 
	 00:46:28
     ◼
      
     ► 
     like, I would never hire you if I could just do this. 
     
     
  
 
 
	 00:46:31
     ◼
      
     ► 
     Like, why would we even be doing this? 
     
     
  
 
 
 
	 00:46:33
     ◼
      
     ► 
     - I pay you a lot of money for this. 
     
     
  
 
 
	 00:46:36
     ◼
      
     ► 
     Yeah, it's always a strange, crazy making, 
     
     
  
 
 
	 00:46:40
     ◼
      
     ► 
     but there is that balance of who needs who more 
     
     
  
 
 
	 00:46:45
     ◼
      
     ► 
     in the email exchange. 
     
     
  
 
 
	 00:46:46
     ◼
      
     ► 
     And the other thing that's different here is, 
     
     
  
 
 
	 00:46:51
     ◼
      
     ► 
     I think the nature of being self-employed 
     
     
  
 
 
	 00:46:58
     ◼
      
     ► 
     is that you wanna make sure you've at least reviewed 
     
     
  
 
 
	 00:47:00
     ◼
      
     ► 
     all of the messages, 
     
     
  
 
 
	 00:47:01
     ◼
      
     ► 
     even if it's something from like six months ago, 
     
     
  
 
 
	 00:47:04
     ◼
      
     ► 
     there is a way in which I wouldn't feel good 
     
     
  
 
 
	 00:47:06
     ◼
      
     ► 
     about declaring email bankruptcy, being self-employed, 
     
     
  
 
 
	 00:47:11
     ◼
      
     ► 
     without having looked through those things. 
     
     
  
 
 
	 00:47:13
     ◼
      
     ► 
     And the other thing, which is not really, 
     
     
  
 
 
	 00:47:18
     ◼
      
     ► 
     it's not really broadly applicable, 
     
     
  
 
 
	 00:47:19
     ◼
      
     ► 
     but I just do sort of wanna say 
     
     
  
 
 
	 00:47:21
     ◼
      
     ► 
     so people understand the situation is that, 
     
     
  
 
 
	 00:47:24
     ◼
      
     ► 
     like when you're a person in the public view, 
     
     
  
 
 
	 00:47:30
     ◼
      
     ► 
     sometimes you get sent interesting emails 
     
     
  
 
 
	 00:47:33
     ◼
      
     ► 
     that are like, like the kind of thing that will happen 
     
     
  
 
 
	 00:47:35
     ◼
      
     ► 
     is someone will say like, oh hey, I listen to the show 
     
     
  
 
 
	 00:47:38
     ◼
      
     ► 
     and I work at Interesting Place X. 
     
     
  
 
 
	 00:47:41
     ◼
      
     ► 
     Next time you're in city Y, if you ever want to see 
     
     
  
 
 
	 00:47:43
     ◼
      
     ► 
     the behind the scenes, like let me know. 
     
     
  
 
 
	 00:47:45
     ◼
      
     ► 
     And that's the kind of thing where 
     
     
  
 
 
	 00:47:49
     ◼
      
     ► 
     if someone sent that email six months ago, 
     
     
  
 
 
	 00:47:51
     ◼
      
     ► 
     it doesn't exactly demand a reply 
     
     
  
 
 
	 00:47:56
     ◼
      
     ► 
     and it's a useful thing to kind of archive 
     
     
  
 
 
	 00:47:58
     ◼
      
     ► 
     for future reference of like, oh, when I'm in place Y, 
     
     
  
 
 
	 00:48:03
     ◼
      
     ► 
     someone sent me an email about this thing 
     
     
  
 
 
	 00:48:05
     ◼
      
     ► 
     and maybe it's cool to do, right? 
     
     
  
 
 
	 00:48:07
     ◼
      
     ► 
     Or people just contact you because they're like, 
     
     
  
 
 
	 00:48:10
     ◼
      
     ► 
     oh, hey, I'm interesting person Z and I like your work. 
     
     
  
 
 
	 00:48:13
     ◼
      
     ► 
     If you're ever in city, maybe we eat up for coffee. 
     
     
  
 
 
	 00:48:16
     ◼
      
     ► 
     So that's also part of the like, 
     
     
  
 
 
	 00:48:18
     ◼
      
     ► 
     why am I going through this? 
     
     
  
 
 
	 00:48:21
     ◼
      
     ► 
     Because I think of emails like that as like infrequent 
     
     
  
 
 
	 00:48:25
     ◼
      
     ► 
     and not even always accessible, 
     
     
  
 
 
	 00:48:29
     ◼
      
     ► 
     but like infrequent little gems. 
     
     
  
 
 
	 00:48:32
     ◼
      
     ► 
     And I do do my best to try to keep a record 
     
     
  
 
 
	 00:48:35
     ◼
      
     ► 
     of all of those kinds of things so that when I'm in a place, 
     
     
  
 
 
	 00:48:38
     ◼
      
     ► 
     I can try to search and be like, 
     
     
  
 
 
	 00:48:39
     ◼
      
     ► 
     oh, has anyone in this locale ever contacted me 
     
     
  
 
 
	 00:48:42
     ◼
      
     ► 
     about whatever? 
     
     
  
 
 
	 00:48:44
     ◼
      
     ► 
     And so that's also why I'm not gonna declare 
     
     
  
 
 
	 00:48:48
     ◼
      
     ► 
     email bankruptcy because almost certainly 
     
     
  
 
 
	 00:48:50
     ◼
      
     ► 
     there are messages like that that don't require a reply, 
     
     
  
 
 
	 00:48:54
     ◼
      
     ► 
     but are just like open doors in the future. 
     
     
  
 
 
	 00:48:58
     ◼
      
     ► 
     So it's a combination of all of these things, 
     
     
  
 
 
	 00:49:00
     ◼
      
     ► 
     like worrying about extreme negative downsides where the person sending a message doesn't 
     
     
  
 
 
	 00:49:05
     ◼
      
     ► 
     really care about me following up like eventually it'll just be a big problem and then also 
     
     
  
 
 
	 00:49:10
     ◼
      
     ► 
     like these very rare upsides. So that's why I am very slowly working my way through 
     
     
  
 
 
	 00:49:19
     ◼
      
     ► 
     this and yeah going through email. I actually only just started this morning a little bit 
     
     
  
 
 
	 00:49:27
     ◼
      
     ► 
     of trying to go through the email. Opened up the old email. Thought, let me do this. 
     
     
  
 
 
	 00:49:32
     ◼
      
     ► 
     Let me start digging. 
     
     
  
 
 
	 00:49:33
     ◼
      
     ► 
     How many are in there? 
     
     
  
 
 
	 00:49:35
     ◼
      
     ► 
     Is not as terrible as people are probably thinking. I have in like the high hundreds 
     
     
  
 
 
	 00:49:40
     ◼
      
     ► 
     of emails to go through. It's not thousands of messages. 
     
     
  
 
 
	 00:49:44
     ◼
      
     ► 
     How is it only that many? I mean, I'm a little bit confused about that because I'm assuming 
     
     
  
 
 
	 00:49:47
     ◼
      
     ► 
     that you also just get a lot of just like people contacting you for things, right? Like 
     
     
  
 
 
	 00:49:52
     ◼
      
     ► 
     viewers and stuff like that. 
     
     
  
 
 
	 00:49:54
     ◼
      
     ► 
     One of the things that is great is that years ago I took down my public contact email off 
     
     
  
 
 
	 00:50:01
     ◼
      
     ► 
     of the web and I don't think I've ever mentioned it but I've been really pleased that over 
     
     
  
 
 
	 00:50:07
     ◼
      
     ► 
     the years there's been like a half-life of random people sending messages to that address 
     
     
  
 
 
	 00:50:14
     ◼
      
     ► 
     that has gone down. 
     
     
  
 
 
	 00:50:15
     ◼
      
     ► 
     S: Because they come to you in other places right? 
     
     
  
 
 
	 00:50:18
     ◼
      
     ► 
     On Twitter and on Reddit and things like that I guess instead where you welcome it and engage 
     
     
  
 
 
	 00:50:22
     ◼
      
     ► 
     and want it to be. 
     
     
  
 
 
	 00:50:23
     ◼
      
     ► 
     I think that is partly the factor like I'm reasonably active on Twitter and fairly active on Reddit 
     
     
  
 
 
	 00:50:29
     ◼
      
     ► 
     Especially when shows or videos go up so people know that they can contact me there 
     
     
  
 
 
	 00:50:33
     ◼
      
     ► 
     I was just like I was just about to say a thing which is like oh 
     
     
  
 
 
	 00:50:40
     ◼
      
     ► 
     I'm I'm very likely to see messages on Reddit 
     
     
  
 
 
	 00:50:43
     ◼
      
     ► 
     But then I was thinking like do I want to say that out loud because then people will try to contact me on Reddit 
     
     
  
 
 
	 00:50:47
     ◼
      
     ► 
     Well, I don't know whatever but like that is the case 
     
     
  
 
 
	 00:50:49
     ◼
      
     ► 
     that people send me a lot of messages through Reddit and it's actually not a bad medium 
     
     
  
 
 
	 00:50:55
     ◼
      
     ► 
     because I often don't feel any real obligation to reply and still things are sometimes interesting 
     
     
  
 
 
	 00:51:00
     ◼
      
     ► 
     that come through there. So I think there is a side effect of like accessibility in 
     
     
  
 
 
	 00:51:04
     ◼
      
     ► 
     other areas plus like the internet and people kind of forgetting what my actual email address 
     
     
  
 
 
	 00:51:12
     ◼
      
     ► 
     is or just like not bothering to send stuff through there. So over the years the amount 
     
     
  
 
 
	 00:51:18
     ◼
      
     ► 
     of messages that I would get via email from people who just listen to the podcast or watch 
     
     
  
 
 
	 00:51:23
     ◼
      
     ► 
     the videos has dramatically decreased in this like half-life kind of way, which is quite 
     
     
  
 
 
	 00:51:29
     ◼
      
     ► 
     frankly fantastic. 
     
     
  
 
 
	 00:51:31
     ◼
      
     ► 
     It's really great. 
     
     
  
 
 
	 00:51:32
     ◼
      
     ► 
     And then the other main factors are the things that we talked about on earlier shows just 
     
     
  
 
 
	 00:51:35
     ◼
      
     ► 
     that again much to my astonishment, Slack has absorbed, I mean literally thousands of 
     
     
  
 
 
	 00:51:43
     ◼
      
     ► 
     messages and communications that would have been emails before. 
     
     
  
 
 
	 00:51:47
     ◼
      
     ► 
     Like it's just uncountable how many emails Slack has avoided. 
     
     
  
 
 
	 00:51:52
     ◼
      
     ► 
     So the real important communication happens through Slack. 
     
     
  
 
 
	 00:51:58
     ◼
      
     ► 
     And then the other bit of a contributing factor is, 
     
     
  
 
 
	 00:52:02
     ◼
      
     ► 
     which I do feel kind of bad about, 
     
     
  
 
 
	 00:52:03
     ◼
      
     ► 
     but like people who need to reach me for something important 
     
     
  
 
 
	 00:52:08
     ◼
      
     ► 
     have learned over the years, don't contact me directly. 
     
     
  
 
 
	 00:52:12
     ◼
      
     ► 
     They just contact my assistant directly. 
     
     
  
 
 
	 00:52:14
     ◼
      
     ► 
     and they know that she will get a reply back to them a million times faster than if they 
     
     
  
 
 
	 00:52:22
     ◼
      
     ► 
     try to contact me directly. 
     
     
  
 
 
	 00:52:24
     ◼
      
     ► 
     And in no small part often because she can just get the answer or like she knows what 
     
     
  
 
 
	 00:52:28
     ◼
      
     ► 
     the procedure is. 
     
     
  
 
 
	 00:52:29
     ◼
      
     ► 
     And so like there are a lot of messages that go to her that I don't even see. 
     
     
  
 
 
	 00:52:34
     ◼
      
     ► 
     So that's the only reason why my my situation of having not looked at email hardly at all 
     
     
  
 
 
	 00:52:41
     ◼
      
     ► 
     last year has not resulted in like 20,000 messages. 
     
     
  
 
 
	 00:52:46
     ◼
      
     ► 
     It's resulted in like a big number and there is a thing that like the messages that are 
     
     
  
 
 
	 00:52:50
     ◼
      
     ► 
     left there are all a little bit looking at things this morning like idiosyncratic or 
     
     
  
 
 
	 00:52:56
     ◼
      
     ► 
     difficult to deal with so they're not easy messages. 
     
     
  
 
 
	 00:53:00
     ◼
      
     ► 
     But it's not like a crazy pile that's going to take me an infinity of time to dig through. 
     
     
  
 
 
	 00:53:09
     ◼
      
     ► 
     just like a bunch of messages that I will hopefully clear eventually and that I do want 
     
     
  
 
 
	 00:53:14
     ◼
      
     ► 
     to clear eventually because I know that there is some stuff in there that I wouldn't want 
     
     
  
 
 
	 00:53:17
     ◼
      
     ► 
     to miss and I also want to be able to sleep well at night. 
     
     
  
 
 
	 00:53:20
     ◼
      
     ► 
     Is the plan though that you will continue to look at your email past the point of putting 
     
     
  
 
 
	 00:53:28
     ◼
      
     ► 
     it all into order again? 
     
     
  
 
 
	 00:53:29
     ◼
      
     ► 
     Yeah, I think I think what will happen or what I would like to happen for the year of 
     
     
  
 
 
	 00:53:36
     ◼
      
     ► 
     order is that I figure out where in my schedule I should put a clearing of the email. 
     
     
  
 
 
	 00:53:47
     ◼
      
     ► 
     And the problem is like as time has gone on, I have really found this interesting thing 
     
     
  
 
 
	 00:53:52
     ◼
      
     ► 
     with my brain that has changed where my brain just really hates and is repelled by what 
     
     
  
 
 
	 00:53:58
     ◼
      
     ► 
     I think of as administrative work in a way that it didn't used to be. 
     
     
  
 
 
	 00:54:02
     ◼
      
     ► 
     Like I used to be much better at dealing with administrative work and I have definitely 
     
     
  
 
 
	 00:54:06
     ◼
      
     ► 
     gotten way worse at that over the years. I mean my expectation would be it's because 
     
     
  
 
 
	 00:54:10
     ◼
      
     ► 
     you have an assistant who handles a lot of that stuff for you now. 
     
     
  
 
 
	 00:54:14
     ◼
      
     ► 
     Exactly like that like no doubt about it that's one of the main reasons is that it's like 
     
     
  
 
 
	 00:54:19
     ◼
      
     ► 
     oh there's a ton of this stuff that I don't have to do and then suddenly it switches to 
     
     
  
 
 
	 00:54:24
     ◼
      
     ► 
     like oh I have to do this administrative task like oh that's terrible like how annoying. 
     
     
  
 
 
	 00:54:30
     ◼
      
     ► 
     So I have definitely gotten way worse at that but I need to as part of the year of order 
     
     
  
 
 
	 00:54:34
     ◼
      
     ► 
     or kind of sit down and figure out 
     
     
  
 
 
	 00:54:35
     ◼
      
     ► 
     when is it that I'm going to clear through my email? 
     
     
  
 
 
	 00:54:40
     ◼
      
     ► 
     And it doesn't need to be on like a very frequent basis, 
     
     
  
 
 
	 00:54:42
     ◼
      
     ► 
     obviously, because I was able to get away 
     
     
  
 
 
	 00:54:44
     ◼
      
     ► 
     with barely looking at it last year. 
     
     
  
 
 
	 00:54:46
     ◼
      
     ► 
     But I need to do this so that I don't have 
     
     
  
 
 
	 00:54:51
     ◼
      
     ► 
     the nagging feeling in the back of my head of like, 
     
     
  
 
 
	 00:54:53
     ◼
      
     ► 
     oh God, is there something in email 
     
     
  
 
 
	 00:54:55
     ◼
      
     ► 
     that I need to deal with? 
     
     
  
 
 
	 00:54:56
     ◼
      
     ► 
     That's the main reason why I want to do it. 
     
     
  
 
 
	 00:54:58
     ◼
      
     ► 
     But I am very much aware that the email feels a bit now 
     
     
  
 
 
	 00:55:01
     ◼
      
     ► 
     like the physical mail that comes to my house, 
     
     
  
 
 
	 00:55:05
     ◼
      
     ► 
     where it's like, oh, this is a thing that I just, 
     
     
  
 
 
	 00:55:07
     ◼
      
     ► 
     I have to deal with, but it is in no way 
     
     
  
 
 
	 00:55:11
     ◼
      
     ► 
     my primary method of communication, 
     
     
  
 
 
	 00:55:15
     ◼
      
     ► 
     or do I feel like it's a useful thing. 
     
     
  
 
 
	 00:55:17
     ◼
      
     ► 
     Like email has really become a kind of janitorial task 
     
     
  
 
 
	 00:55:22
     ◼
      
     ► 
     for me over time in a way that I find interesting, 
     
     
  
 
 
	 00:55:27
     ◼
      
     ► 
     as opposed to being what it used to be, 
     
     
  
 
 
	 00:55:29
     ◼
      
     ► 
     which was like a much more primary communication method. 
     
     
  
 
 
	 00:55:33
     ◼
      
     ► 
     Well, I wish you luck in finding that app, Myke. 
     
     
  
 
 
	 00:55:36
     ◼
      
     ► 
     I think of the two of us, 
     
     
  
 
 
	 00:55:41
     ◼
      
     ► 
     one of us is going to have an easier time 
     
     
  
 
 
	 00:55:43
     ◼
      
     ► 
     with his future of email. 
     
     
  
 
 
 
	 00:55:46
     ◼
      
     ► 
     - I don't think it's gonna be you in a way. 
     
     
  
 
 
 
	 00:55:49
     ◼
      
     ► 
     - You're not gonna find that app. 
     
     
  
 
 
	 00:55:50
     ◼
      
     ► 
     - No, I don't think I am either. 
     
     
  
 
 
	 00:55:53
     ◼
      
     ► 
     - I'll let you know when I get to the bottom of my email 
     
     
  
 
 
	 00:55:55
     ◼
      
     ► 
     and we'll see if you found an app before then. 
     
     
  
 
 
	 00:55:58
     ◼
      
     ► 
     Ready, set, go. 
     
     
  
 
 
	 00:56:00
     ◼
      
     ► 
     Today's episode is also brought to you by Away, 
     
     
  
 
 
	 00:56:03
     ◼
      
     ► 
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	 00:56:13
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     ► 
     what you need most when you're traveling is battery. 
     
     
  
 
 
	 00:56:16
     ◼
      
     ► 
     Even just the journey from my home to the airport 
     
     
  
 
 
	 00:56:19
     ◼
      
     ► 
     when I'm getting on a plane seems to somehow suck 
     
     
  
 
 
	 00:56:22
     ◼
      
     ► 
     all of the battery life force from all of my devices. 
     
     
  
 
 
	 00:56:26
     ◼
      
     ► 
     I don't know what it is, maybe I'm using them more 
     
     
  
 
 
	 00:56:28
     ◼
      
     ► 
     I'm preparing more, I'm getting stuff ready. 
     
     
  
 
 
	 00:56:30
     ◼
      
     ► 
     But when I get to the airport, 
     
     
  
 
 
	 00:56:31
     ◼
      
     ► 
     I have no battery power left. 
     
     
  
 
 
	 00:56:32
     ◼
      
     ► 
     So I need to be able to charge it. 
     
     
  
 
 
	 00:56:34
     ◼
      
     ► 
     I don't want to be able to walk around 
     
     
  
 
 
	 00:56:35
     ◼
      
     ► 
     and try and fight people for those little plug sockets. 
     
     
  
 
 
	 00:56:38
     ◼
      
     ► 
     You know the ones that you see in the airports 
     
     
  
 
 
	 00:56:40
     ◼
      
     ► 
     and they've always got like a million devices 
     
     
  
 
 
	 00:56:41
     ◼
      
     ► 
     plugged into them and you can never get one 
     
     
  
 
 
	 00:56:43
     ◼
      
     ► 
     in 20 seconds of battery power. 
     
     
  
 
 
	 00:56:44
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     ► 
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	 00:56:46
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     When I'm traveling with my Away suitcase, 
     
     
  
 
 
	 00:56:48
     ◼
      
     ► 
     I have a battery built right in. 
     
     
  
 
 
	 00:56:50
     ◼
      
     ► 
     I can just plug my phone in and let it charge. 
     
     
  
 
 
	 00:56:52
     ◼
      
     ► 
     It is bloody brilliant. 
     
     
  
 
 
	 00:56:55
     ◼
      
     ► 
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	 00:57:00
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     ► 
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	 00:57:04
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     ◼
      
     ► 
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	 00:57:18
     ◼
      
     ► 
     carry-on as well. Away cut out the middleman so you can get first class luggage at coach prices 
     
     
  
 
 
	 00:57:24
     ◼
      
     ► 
     and they have over 10 colours that you can choose from. They have TSA combination locks built in, 
     
     
  
 
 
	 00:57:29
     ◼
      
     ► 
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	 00:57:33
     ◼
      
     ► 
     They have four 360 degree spinner wheels which is a must to get your cases through the airports 
     
     
  
 
 
	 00:57:39
     ◼
      
     ► 
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     ◼
      
     ► 
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	 00:57:48
     ◼
      
     ► 
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	 00:57:53
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     ► 
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	 00:58:00
     ◼
      
     ► 
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	 00:58:10
     ◼
      
     ► 
     That is awaytravel.com/cortex and use the code cortex for $20 off. Our thanks to Away 
     
     
  
 
 
	 00:58:15
     ◼
      
     ► 
     for their continued support of this show and Relay FM. 
     
     
  
 
 
	 00:58:18
     ◼
      
     ► 
     So it's Cortex Book Club time and we're gonna talk about triggers. 
     
     
  
 
 
	 00:58:22
     ◼
      
     ► 
     Anybody should need to get out of the way. 
     
     
  
 
 
	 00:58:24
     ◼
      
     ► 
     We're gonna talk about triggers a lot and there's multiple meanings for the word triggers. 
     
     
  
 
 
	 00:58:28
     ◼
      
     ► 
     But triggers are a specific thing which are in this book which don't really have any meaning 
     
     
  
 
 
	 00:58:36
     ◼
      
     ► 
     on the other word other meanings of trigger but like this is kind of where we are I guess. 
     
     
  
 
 
	 00:58:40
     ◼
      
     ► 
     The funny thing is the book really isn't even about triggers very much. 
     
     
  
 
 
	 00:58:44
     ◼
      
     ► 
     Like I find the title very funny in a whole bunch of ways and one of which is 
     
     
  
 
 
	 00:58:47
     ◼
      
     ► 
     It's like they picked a word that's not actually mentioned a ton in the book. 
     
     
  
 
 
	 00:58:52
     ◼
      
     ► 
     Triggers are one part of many more parts to the systems and ideas that Goldsmith is trying 
     
     
  
 
 
	 00:59:00
     ◼
      
     ► 
     to put across. 
     
     
  
 
 
	 00:59:01
     ◼
      
     ► 
     So I don't know why they chose triggers. 
     
     
  
 
 
	 00:59:04
     ◼
      
     ► 
     Triggers are a big part of it, but the daily questions and the questions that he talks 
     
     
  
 
 
	 00:59:08
     ◼
      
     ► 
     about, active questioning, is also as important. 
     
     
  
 
 
	 00:59:12
     ◼
      
     ► 
     It's very peculiar. 
     
     
  
 
 
	 00:59:13
     ◼
      
     ► 
     There's a whole bunch of other things and I'm absolutely convinced there was just a 
     
     
  
 
 
	 00:59:17
     ◼
      
     ► 
     meeting at the publisher somewhere where they were just trying to think of what the title 
     
     
  
 
 
	 00:59:21
     ◼
      
     ► 
     should be and just pick it and like "let's go for a thing that's a single word" and you 
     
     
  
 
 
	 00:59:27
     ◼
      
     ► 
     know "the book is published a few years ago before the word became slightly ridiculous" 
     
     
  
 
 
	 00:59:30
     ◼
      
     ► 
     and I think like "oh that's a good word let's go with that" and like "oh no years later 
     
     
  
 
 
	 00:59:34
     ◼
      
     ► 
     it makes readers snicker" but it was just I'm sure that's what happened they were just 
     
     
  
 
 
	 00:59:40
     ◼
      
     ► 
     trying to pick a bold word to be the title of the book and yeah I don't think it's a 
     
     
  
 
 
	 00:59:46
     ◼
      
     ► 
     a title that really suits the book very well. And it's kind of funny. 
     
     
  
 
 
	 00:59:52
     ◼
      
     ► 
     You want to hear my kind of overall meta comments about this book? 
     
     
  
 
 
	 00:59:55
     ◼
      
     ► 
     I'd, I, I, yeah, I am, I'm interested to know your general impression of this book. 
     
     
  
 
 
	 01:00:01
     ◼
      
     ► 
     So I liked that it wasn't too long, six hours, which is, you know, for a business book, that 
     
     
  
 
 
	 01:00:07
     ◼
      
     ► 
     is short. Yeah, that is rapid fire. 
     
     
  
 
 
	 01:00:10
     ◼
      
     ► 
     This was in part because for whatever reason, they decided to not fill this book with unnecessary 
     
     
  
 
 
	 01:00:16
     ◼
      
     ► 
     lists. There's not a lot of that in this book and that was a nice break to not have them 
     
     
  
 
 
	 01:00:22
     ◼
      
     ► 
     list 25,000 things for every one thing. And every time that there was a list, I felt like 
     
     
  
 
 
	 01:00:29
     ◼
      
     ► 
     that he was going somewhere with it, right? And he's actually only doing it to add context 
     
     
  
 
 
	 01:00:34
     ◼
      
     ► 
     as opposed to filling pages. It was read by the author, which is always a concern for 
     
     
  
 
 
	 01:00:38
     ◼
      
     ► 
     me, but I think he did a pretty good job. 
     
     
  
 
 
	 01:00:41
     ◼
      
     ► 
     That's interesting, I didn't realize it was read by the author. 
     
     
  
 
 
	 01:00:45
     ◼
      
     ► 
     Yeah, and that's always a red flag, but this guy actually did a good job. 
     
     
  
 
 
	 01:00:50
     ◼
      
     ► 
     It felt pretty genuine and he was actually pretty good at it and he didn't have any 
     
     
  
 
 
	 01:00:55
     ◼
      
     ► 
     really peculiar tics or anything that sometimes many people do, right? 
     
     
  
 
 
	 01:01:00
     ◼
      
     ► 
     But that's why there are professional audiobook readers. 
     
     
  
 
 
	 01:01:08
     ◼
      
     ► 
     I liked that it was modern, actually, because this is the first business-advicey-focused 
     
     
  
 
 
	 01:01:15
     ◼
      
     ► 
     book that has clearly been written in the modern era. 
     
     
  
 
 
	 01:01:20
     ◼
      
     ► 
     He very frequently mentions Facebook and Twitter and apps. 
     
     
  
 
 
	 01:01:24
     ◼
      
     ► 
     It's going to date this book horrifically, but I liked that it was modern because I felt 
     
     
  
 
 
	 01:01:30
     ◼
      
     ► 
     like these ideas have come at a time which is now, as opposed to these ideas were come 
     
     
  
 
 
	 01:01:38
     ◼
      
     ► 
     to 20 years ago and now they're just trying to make sure that they still apply. 
     
     
  
 
 
	 01:01:43
     ◼
      
     ► 
     Yeah, I am so used to these books being one of two things. 
     
     
  
 
 
	 01:01:50
     ◼
      
     ► 
     Old or how to put it, written by someone who feels really old. 
     
     
  
 
 
 
	 01:01:57
     ◼
      
     ► 
     Right, like someone who has a mind that feels old and it was almost surprising every time 
     
     
  
 
 
	 01:02:02
     ◼
      
     ► 
     there's a mention of like, "Oh, that's a book from a few years ago this guy read." 
     
     
  
 
 
	 01:02:06
     ◼
      
     ► 
     Like, oh, right, that was that was a modern thing or talking about apps and things like 
     
     
  
 
 
	 01:02:12
     ◼
      
     ► 
     that. It's almost surprising. 
     
     
  
 
 
	 01:02:13
     ◼
      
     ► 
     He made a "there's an app for that" joke at one point, which I thought was kind of funny. 
     
     
  
 
 
	 01:02:18
     ◼
      
     ► 
     Yeah, I was like, all right, like, this isn't a very good joke, but I appreciate it anyway. 
     
     
  
 
 
	 01:02:23
     ◼
      
     ► 
     You know, so it was it was good in that sense. Right. And I will say, actually, I liked this 
     
     
  
 
 
	 01:02:29
     ◼
      
     ► 
     book. I actually liked it quite a lot. I was not annoyed at this book like I usually am 
     
     
  
 
 
	 01:02:34
     ◼
      
     ► 
     of these books. So I think for that reason that you were right to recommend this one 
     
     
  
 
 
	 01:02:39
     ◼
      
     ► 
     because it didn't drive me up a wall. So that was good. There was one there is one thing 
     
     
  
 
 
	 01:02:43
     ◼
      
     ► 
     that was really, really funny to me is like how very proud he is of his air miles. There's 
     
     
  
 
 
	 01:02:49
     ◼
      
     ► 
     like a whole section of this book where he keeps talking about his air miles, right? 
     
     
  
 
 
	 01:02:54
     ◼
      
     ► 
     Like air miles come up a bunch, then like he just throws in at one point that he has 
     
     
  
 
 
	 01:02:59
     ◼
      
     ► 
     the American Airlines like super mega amazing club thing like in that George Clooney movie, 
     
     
  
 
 
	 01:03:05
     ◼
      
     ► 
     which he even references the George Clooney movie up in the air. 
     
     
  
 
 
	 01:03:09
     ◼
      
     ► 
     Oh to explain it right. 
     
     
  
 
 
	 01:03:11
     ◼
      
     ► 
     He builds it into a story about talking to people in service industries and seeing how 
     
     
  
 
 
	 01:03:15
     ◼
      
     ► 
     they react and if they're engaged or not. But like it's all based around his super special 
     
     
  
 
 
	 01:03:20
     ◼
      
     ► 
     air miles thing. It was just it was really funny to me. But yeah, I thought it was good. 
     
     
  
 
 
	 01:03:25
     ◼
      
     ► 
     I thought it was good. I have some quite I want to dive into some of like the the theories 
     
     
  
 
 
	 01:03:30
     ◼
      
     ► 
     that put forward in the book, but I had a couple of questions for you. I was wondering 
     
     
  
 
 
	 01:03:35
     ◼
      
     ► 
     like why specifically you recommended this book for me like what parts in this book did 
     
     
  
 
 
	 01:03:42
     ◼
      
     ► 
     you think would be good for me in my current situation? And what did you learn from it 
     
     
  
 
 
	 01:03:48
     ◼
      
     ► 
     as well? I assume they're pretty similar things, but I'm keen to understand that. 
     
     
  
 
 
	 01:03:52
     ◼
      
     ► 
     Well, I wanted to get your overall impressions first because I felt after the last recording 
     
     
  
 
 
	 01:03:59
     ◼
      
     ► 
     that I had suddenly put myself on the hook a little bit and I feel like I had put myself 
     
     
  
 
 
	 01:04:04
     ◼
      
     ► 
     on the hook a little bit with the listeners because when we've done most of these book 
     
     
  
 
 
	 01:04:09
     ◼
      
     ► 
     clubs in the past, it's very much a, "Hey, we're going to read a book that's probably 
     
     
  
 
 
	 01:04:14
     ◼
      
     ► 
     intolerable." 
     
     
  
 
 
	 01:04:15
     ◼
      
     ► 
     Yeah, you took a risk, right? 
     
     
  
 
 
	 01:04:17
     ◼
      
     ► 
     That's a real easy thing to say, right? 
     
     
  
 
 
	 01:04:20
     ◼
      
     ► 
     Because you save most people from reading it and if someone reads it and it is intolerable, 
     
     
  
 
 
	 01:04:26
     ◼
      
     ► 
     like Seven Habits of Highly Effective People, it's like, well, Grey warned me, right? 
     
     
  
 
 
	 01:04:31
     ◼
      
     ► 
     Like it's my own dumb fault for reading this crazy book and if the reader reads the book 
     
     
  
 
 
	 01:04:38
     ◼
      
     ► 
     and they do like it, well, then they can just think, oh, he's wrong, but I didn't waste 
     
     
  
 
 
 
	 01:04:43
     ◼
      
     ► 
     Like I like this book, I got something out of it. 
     
     
  
 
 
	 01:04:45
     ◼
      
     ► 
     And I was just, I've suddenly felt very aware of like, oh, I actually recommended the book 
     
     
  
 
 
	 01:04:49
     ◼
      
     ► 
     and now I feel like, oh God, I'm on the hook, right? 
     
     
  
 
 
	 01:04:52
     ◼
      
     ► 
     If the readers don't like it and if Myke doesn't like it. 
     
     
  
 
 
	 01:04:55
     ◼
      
     ► 
     Recommended to me at a time when I really could do with not using six hours on something. 
     
     
  
 
 
	 01:05:00
     ◼
      
     ► 
     Yeah, I know, right? 
     
     
  
 
 
	 01:05:02
     ◼
      
     ► 
     That was like, I think you heard me in the show, like I was trying to back off because 
     
     
  
 
 
	 01:05:06
     ◼
      
     ► 
     I know like, oh, Myke's really busy already. 
     
     
  
 
 
	 01:05:08
     ◼
      
     ► 
     Somehow I felt like we got sucked into this vortex of I'm now going to steal six hours 
     
     
  
 
 
	 01:05:12
     ◼
      
     ► 
     of your life away with this audiobook. So yes, I felt very on the hook this time. So 
     
     
  
 
 
	 01:05:19
     ◼
      
     ► 
     I'm not gonna lie, I'm more than a bit relieved that you didn't start with a fiery tirade 
     
     
  
 
 
	 01:05:26
     ◼
      
     ► 
     about how much you hated this book and how it was not worth your time and how you didn't 
     
     
  
 
 
	 01:05:31
     ◼
      
     ► 
     need this nonsense right now in your life. So I'm feeling quite relieved. 
     
     
  
 
 
	 01:05:35
     ◼
      
     ► 
     I will say, with the exception of Creativity Inc, which is not really a business book, 
     
     
  
 
 
	 01:05:40
     ◼
      
     ► 
     right, of the books that we've done. It had some ideas in it, but it was mostly a biography. 
     
     
  
 
 
	 01:05:44
     ◼
      
     ► 
     B: I feel like it's an outlier. 
     
     
  
 
 
	 01:05:46
     ◼
      
     ► 
     S; Yeah. I would say that this is the best one. Just from an entertainment perspective, 
     
     
  
 
 
	 01:05:52
     ◼
      
     ► 
     and from a lessons perspective, I think it had the clearest ideas that were, in a lot of ways, 
     
     
  
 
 
	 01:06:00
     ◼
      
     ► 
     new to me, where a lot of these books feel like that they're kind of just telling you something 
     
     
  
 
 
	 01:06:03
     ◼
      
     ► 
     you already know but giving you a different way of thinking about it. I thought that this one was 
     
     
  
 
 
	 01:06:08
     ◼
      
     ► 
     was really smart and I liked it a lot. 
     
     
  
 
 
	 01:06:10
     ◼
      
     ► 
     - So that's why I felt like I could recommend it 
     
     
  
 
 
	 01:06:13
     ◼
      
     ► 
     at the end of the last show is, 
     
     
  
 
 
	 01:06:15
     ◼
      
     ► 
     this one was recommended to me by someone who said, 
     
     
  
 
 
	 01:06:19
     ◼
      
     ► 
     oh yeah, this is pretty good as these things go. 
     
     
  
 
 
	 01:06:21
     ◼
      
     ► 
     And I really think that if someone's generally thinking 
     
     
  
 
 
	 01:06:25
     ◼
      
     ► 
     about ideas about how to be productive 
     
     
  
 
 
	 01:06:30
     ◼
      
     ► 
     or how to improve their situation in life, 
     
     
  
 
 
	 01:06:34
     ◼
      
     ► 
     I think this is a pretty good recommendation 
     
     
  
 
 
	 01:06:36
     ◼
      
     ► 
     because it's partly like what I was joking about before 
     
     
  
 
 
	 01:06:40
     ◼
      
     ► 
     that the title triggers kind of makes no sense 
     
     
  
 
 
	 01:06:43
     ◼
      
     ► 
     because the book talks about so much. 
     
     
  
 
 
	 01:06:45
     ◼
      
     ► 
     I feel like it's relatively short, 
     
     
  
 
 
	 01:06:47
     ◼
      
     ► 
     but it also covers a lot of ground 
     
     
  
 
 
	 01:06:49
     ◼
      
     ► 
     and that almost certainly there are going to be 
     
     
  
 
 
	 01:06:53
     ◼
      
     ► 
     very different things in here that will resonate 
     
     
  
 
 
	 01:06:57
     ◼
      
     ► 
     with people at different stages 
     
     
  
 
 
	 01:06:59
     ◼
      
     ► 
     or needing something different in their life. 
     
     
  
 
 
	 01:07:02
     ◼
      
     ► 
     And so part of the reason why I mentioned it to you 
     
     
  
 
 
	 01:07:04
     ◼
      
     ► 
     was because we were talking about the journaling last time 
     
     
  
 
 
	 01:07:07
     ◼
      
     ► 
     and I was thinking about how, oh yeah, 
     
     
  
 
 
	 01:07:08
     ◼
      
     ► 
     there was this whole section that's like, 
     
     
  
 
 
	 01:07:09
     ◼
      
     ► 
     it's not exactly journaling, 
     
     
  
 
 
	 01:07:11
     ◼
      
     ► 
     but it's very journaling adjacent. 
     
     
  
 
 
	 01:07:13
     ◼
      
     ► 
     And that's the part that had stuck with me 
     
     
  
 
 
	 01:07:16
     ◼
      
     ► 
     and kind of made me want to read the book again. 
     
     
  
 
 
	 01:07:19
     ◼
      
     ► 
     But I also think for someone 
     
     
  
 
 
	 01:07:23
     ◼
      
     ► 
     who has read fewer of these books 
     
     
  
 
 
	 01:07:26
     ◼
      
     ► 
     or maybe someone who is more in the stage 
     
     
  
 
 
	 01:07:30
     ◼
      
     ► 
     of just like trying to become a more effective 
     
     
  
 
 
	 01:07:32
     ◼
      
     ► 
     or productive person, I feel like the first part of this book has a lot of great stuff 
     
     
  
 
 
	 01:07:37
     ◼
      
     ► 
     in it as well of like, here's a way of thinking about stuff you just might not have thought 
     
     
  
 
 
	 01:07:42
     ◼
      
     ► 
     about before. 
     
     
  
 
 
	 01:07:44
     ◼
      
     ► 
     And that's the stuff that it'll be no surprise to listeners of the show that I really love, 
     
     
  
 
 
	 01:07:49
     ◼
      
     ► 
     like trying to talk to and convince the reader like, hey, you're less in control of your 
     
     
  
 
 
	 01:07:57
     ◼
      
     ► 
     choices than you may think you are. 
     
     
  
 
 
	 01:07:59
     ◼
      
     ► 
     But there's also a lot that you can do to try to increase your autonomy or to make better 
     
     
  
 
 
	 01:08:04
     ◼
      
     ► 
     decisions in different circumstances. 
     
     
  
 
 
	 01:08:06
     ◼
      
     ► 
     And I think that's a good thing for people to hear. 
     
     
  
 
 
	 01:08:09
     ◼
      
     ► 
     I feel like he does a pretty good job talking through that idea in a bunch of different 
     
     
  
 
 
 
	 01:08:16
     ◼
      
     ► 
     And then there's just a lot of other ideas in the book, which I think are good even if 
     
     
  
 
 
	 01:08:21
     ◼
      
     ► 
     they're not applicable. 
     
     
  
 
 
	 01:08:22
     ◼
      
     ► 
     So I feel like in the middle third, there's a bunch of stuff about like working with employees, 
     
     
  
 
 
	 01:08:26
     ◼
      
     ► 
     I sort of skimmed over the first time and skimmed over again the second time. But this 
     
     
  
 
 
	 01:08:32
     ◼
      
     ► 
     is the same thing where it's like, "That section is not really for me. It's not super relevant 
     
     
  
 
 
	 01:08:35
     ◼
      
     ► 
     for me and it doesn't matter and it also doesn't feel like I'm slogging through 200 pages of 
     
     
  
 
 
	 01:08:41
     ◼
      
     ► 
     management theory." 
     
     
  
 
 
	 01:08:42
     ◼
      
     ► 
     That section included the air miles thing. 
     
     
  
 
 
	 01:08:45
     ◼
      
     ► 
     Oh, okay. So that's why it didn't register in my mind. 
     
     
  
 
 
	 01:08:48
     ◼
      
     ► 
     Because it's about employee engagement. 
     
     
  
 
 
	 01:08:50
     ◼
      
     ► 
     Right. And even there, it's just like, "Oh, okay. This is not for me, but I can still 
     
     
  
 
 
	 01:08:55
     ◼
      
     ► 
     see he has some interesting ideas about like, here's four different ways to think about 
     
     
  
 
 
	 01:09:01
     ◼
      
     ► 
     how your employees may respond to your feedback. 
     
     
  
 
 
	 01:09:07
     ◼
      
     ► 
     And from talking with other people who actually work in big like that seems to be a useful 
     
     
  
 
 
	 01:09:12
     ◼
      
     ► 
     section if you're in the right situation. 
     
     
  
 
 
	 01:09:14
     ◼
      
     ► 
     But it's like, I can just blow past this and it doesn't matter. 
     
     
  
 
 
	 01:09:16
     ◼
      
     ► 
     So I just felt like there's a lot in it. 
     
     
  
 
 
	 01:09:19
     ◼
      
     ► 
     I think most of it's good and I really deeply appreciated, like you said, that it is not 
     
     
  
 
 
	 01:09:27
     ◼
      
     ► 
     bogged down in a lot of the usual business book craziness. 
     
     
  
 
 
	 01:09:31
     ◼
      
     ► 
     I don't think I have a single note about crazy stuff. 
     
     
  
 
 
	 01:09:34
     ◼
      
     ► 
     One of the things that many business books do is to use examples of people, which we 
     
     
  
 
 
	 01:09:39
     ◼
      
     ► 
     talk about all the time because they sound so ridiculous. 
     
     
  
 
 
	 01:09:42
     ◼
      
     ► 
     And this book uses examples heavily, but I believe them because two reasons. 
     
     
  
 
 
	 01:09:48
     ◼
      
     ► 
     One, they feel like real people, and the other, sometimes they are real identifiable people 
     
     
  
 
 
	 01:09:53
     ◼
      
     ► 
     that he's talking about. 
     
     
  
 
 
	 01:09:54
     ◼
      
     ► 
     Like he has a whole section talking about Alan Mulally, the ex-CEO of Ford, right? 
     
     
  
 
 
	 01:10:00
     ◼
      
     ► 
     So like, it's legit. 
     
     
  
 
 
	 01:10:02
     ◼
      
     ► 
     The guy actually does do things and help with like really important executives. 
     
     
  
 
 
	 01:10:09
     ◼
      
     ► 
     And so if he's going to tell one story that I can see is true, then I'm willing to believe 
     
     
  
 
 
	 01:10:14
     ◼
      
     ► 
     the rest as well. 
     
     
  
 
 
	 01:10:15
     ◼
      
     ► 
     if I probably did some digging, I could probably work out who the people are, because he seems 
     
     
  
 
 
	 01:10:20
     ◼
      
     ► 
     to be interesting in that way and works with some interesting people, but they're real 
     
     
  
 
 
	 01:10:24
     ◼
      
     ► 
     people and that makes me respect the book way more if I believe that the person can 
     
     
  
 
 
	 01:10:30
     ◼
      
     ► 
     actually do what they're saying they can do because they have a track record, which you 
     
     
  
 
 
	 01:10:35
     ◼
      
     ► 
     can see exists if they've actually helped real successful people. 
     
     
  
 
 
	 01:10:39
     ◼
      
     ► 
     Yeah, the examples of the people in the book, they're not Sarah's. 
     
     
  
 
 
	 01:10:46
     ◼
      
     ► 
     Stories where they're just wowed with how amazing the author is, like in E-Myth Revisited, 
     
     
  
 
 
	 01:10:52
     ◼
      
     ► 
     and view the author as some kind of savior figure who is passing on amazing knowledge 
     
     
  
 
 
	 01:10:59
     ◼
      
     ► 
     and their entire life exists just to be a perfect parable of whatever the author wants. 
     
     
  
 
 
	 01:11:03
     ◼
      
     ► 
     They really do feel like actual people. 
     
     
  
 
 
	 01:11:06
     ◼
      
     ► 
     And like you said, he has named actual people. 
     
     
  
 
 
	 01:11:08
     ◼
      
     ► 
     Did you happen to look at, in the beginning, the section where, before the book starts, 
     
     
  
 
 
	 01:11:13
     ◼
      
     ► 
     but it's like people giving blurbs for the book? 
     
     
  
 
 
	 01:11:15
     ◼
      
     ► 
     Did you take a look at that? 
     
     
  
 
 
	 01:11:16
     ◼
      
     ► 
     It's not in the audiobook. 
     
     
  
 
 
	 01:11:17
     ◼
      
     ► 
     Oh, of course it's not in the audiobook. 
     
     
  
 
 
	 01:11:21
     ◼
      
     ► 
     This book has maybe the most impressive list of people I have ever seen giving blurbs for 
     
     
  
 
 
	 01:11:29
     ◼
      
     ► 
     the book and working with the author. 
     
     
  
 
 
	 01:11:32
     ◼
      
     ► 
     Give me some names. 
     
     
  
 
 
	 01:11:33
     ◼
      
     ► 
     Jim Kim, 12th president of the World Bank. 
     
     
  
 
 
 
 
	 01:11:39
     ◼
      
     ► 
     It's not for the big guns. 
     
     
  
 
 
 
	 01:11:41
     ◼
      
     ► 
     It's like, I've had the great fortune of working with Marshall for several years and he has 
     
     
  
 
 
	 01:11:45
     ◼
      
     ► 
     helped me in so many ways, right? 
     
     
  
 
 
	 01:11:47
     ◼
      
     ► 
     It's like just glowing praise. 
     
     
  
 
 
	 01:11:49
     ◼
      
     ► 
     So then it's like CEO of the New York City public library system, CEO of the Harvard 
     
     
  
 
 
	 01:11:56
     ◼
      
     ► 
     Business Review. 
     
     
  
 
 
	 01:11:57
     ◼
      
     ► 
     I'm just like, there's so many, I'm trying to pick out the ones that are more recognizable, 
     
     
  
 
 
	 01:12:01
     ◼
      
     ► 
     but they're all, they're all just crazy. 
     
     
  
 
 
	 01:12:04
     ◼
      
     ► 
     CEO and managing partner at Goldman Sachs. CEO of Rothschild's Group. Founder and chairman 
     
     
  
 
 
	 01:12:12
     ◼
      
     ► 
     of Getty Images. CEO of Del Monte Foods, Inc. Managing partner at the Blackstone Group. CEO 
     
     
  
 
 
	 01:12:20
     ◼
      
     ► 
     of Herman Miller. I have gone through 25% of the "thanks for 
     
     
  
 
 
	 01:12:30
     ◼
      
     ► 
     working with me section at the beginning of this book. I have never seen anything like 
     
     
  
 
 
	 01:12:36
     ◼
      
     ► 
     it. It is just crazy. So I didn't notice that until after having read it, but going back 
     
     
  
 
 
	 01:12:44
     ◼
      
     ► 
     it was like, holy moly. This is no joke. And I think it's, I was astounded by the author's 
     
     
  
 
 
	 01:12:51
     ◼
      
     ► 
     business model where his business model is he will work with these high powered people 
     
     
  
 
 
	 01:12:58
     ◼
      
     ► 
     and he will not get paid unless people in the client's life agree that he has been effective 
     
     
  
 
 
	 01:13:08
     ◼
      
     ► 
     at implementing change two years after they start working together. 
     
     
  
 
 
	 01:13:14
     ◼
      
     ► 
     It's like, whoa, that is a man who has set himself up in a situation where he is going 
     
     
  
 
 
	 01:13:20
     ◼
      
     ► 
     to figure out what is actually effective and what is not. 
     
     
  
 
 
	 01:13:25
     ◼
      
     ► 
     And it is just remarkable that it's not even that the client gets to say, "Oh yes, I think 
     
     
  
 
 
	 01:13:32
     ◼
      
     ► 
     he was effective." 
     
     
  
 
 
	 01:13:33
     ◼
      
     ► 
     It's like, no, no, the client's spouse gets to determine whether or not he should get 
     
     
  
 
 
 
	 01:13:39
     ◼
      
     ► 
     And that is a much higher bar. 
     
     
  
 
 
	 01:13:40
     ◼
      
     ► 
     That is a way higher bar. 
     
     
  
 
 
	 01:13:43
     ◼
      
     ► 
     So yeah, the author is totally not messing around. 
     
     
  
 
 
	 01:13:47
     ◼
      
     ► 
     And I think that is why the examples in the book feel real. 
     
     
  
 
 
	 01:13:52
     ◼
      
     ► 
     They don't feel forced or imaginary. 
     
     
  
 
 
	 01:13:55
     ◼
      
     ► 
     He's just thinking about the clients he's worked with and people who are good examples 
     
     
  
 
 
	 01:14:00
     ◼
      
     ► 
     of whatever he happens to be talking about. 
     
     
  
 
 
	 01:14:02
     ◼
      
     ► 
     So let's go through a couple of the things that are focused on. 
     
     
  
 
 
	 01:14:05
     ◼
      
     ► 
     We won't go through everything because, as you said, I don't think that it's necessarily 
     
     
  
 
 
	 01:14:08
     ◼
      
     ► 
     all applicable for everyone. 
     
     
  
 
 
	 01:14:10
     ◼
      
     ► 
     And there are some parts of this book where I've heard things like this before. 
     
     
  
 
 
	 01:14:14
     ◼
      
     ► 
     The beginning section is about triggers and the triggers go hand in hand with behavioral 
     
     
  
 
 
 
	 01:14:20
     ◼
      
     ► 
     That's kind of what the book is about, it's like changing your behavior. 
     
     
  
 
 
	 01:14:24
     ◼
      
     ► 
     And I love that it basically starts off with being like, look, adult behavioral change 
     
     
  
 
 
	 01:14:29
     ◼
      
     ► 
     is a really, really hard thing to do. 
     
     
  
 
 
	 01:14:31
     ◼
      
     ► 
     It's really hard to change your behavior as an adult. 
     
     
  
 
 
	 01:14:35
     ◼
      
     ► 
     I love this as the start of the book and I feel like it's something that really sold 
     
     
  
 
 
	 01:14:38
     ◼
      
     ► 
     me on it is because, and I haven't highlighted, his section, this is like literally page two, 
     
     
  
 
 
	 01:14:48
     ◼
      
     ► 
     is he's like, I'm going to tell you the truth. 
     
     
  
 
 
	 01:14:49
     ◼
      
     ► 
     And the truth is that meaningful behavioral change is very hard to do. 
     
     
  
 
 
	 01:14:53
     ◼
      
     ► 
     And it's a quote, "I'd go so far as to say that adult behavioral change is the most difficult 
     
     
  
 
 
	 01:14:58
     ◼
      
     ► 
     thing for sentient human beings to accomplish." 
     
     
  
 
 
	 01:15:01
     ◼
      
     ► 
     I love that quote so much. 
     
     
  
 
 
 
	 01:15:05
     ◼
      
     ► 
     And what I love about it is I really think it's true. 
     
     
  
 
 
	 01:15:08
     ◼
      
     ► 
     And he spends the next couple of pages kind of forcing you to think about it. 
     
     
  
 
 
	 01:15:14
     ◼
      
     ► 
     And he's like, when was the last time you changed some behavior in your life? 
     
     
  
 
 
	 01:15:18
     ◼
      
     ► 
     and he kind of knocks down the things that people are going to mention where they just discuss 
     
     
  
 
 
	 01:15:24
     ◼
      
     ► 
     something that's actually different in there, like something that has happened to have changed, 
     
     
  
 
 
	 01:15:29
     ◼
      
     ► 
     but he's trying to find a case where like you have decided to do something differently 
     
     
  
 
 
	 01:15:34
     ◼
      
     ► 
     and you were successful in maintaining that change over a long period of time. 
     
     
  
 
 
	 01:15:37
     ◼
      
     ► 
     And it kind of makes me think of why I like to talk about the time tracking so much because 
     
     
  
 
 
	 01:15:43
     ◼
      
     ► 
     I think he does do a pretty good job of making you take a brutal look in the mirror 
     
     
  
 
 
	 01:15:47
     ◼
      
     ► 
     and see how horrifically ineffective you have actually been at deciding to change something 
     
     
  
 
 
	 01:15:53
     ◼
      
     ► 
     in your life. And he's like, and I think that's a great setup. It's like, this is going to be 
     
     
  
 
 
	 01:15:58
     ◼
      
     ► 
     really hard. What you need to do to change your behavior is simple, but simple doesn't mean that 
     
     
  
 
 
	 01:16:03
     ◼
      
     ► 
     it is easy. And almost everybody fails at this almost all of the time. And I just think that 
     
     
  
 
 
	 01:16:07
     ◼
      
     ► 
     is such a refreshing start to a book like this. Because he even uses smoking as an example of not 
     
     
  
 
 
	 01:16:12
     ◼
      
     ► 
     being enough because there are so many reasons that you might want to quit smoking that it's 
     
     
  
 
 
	 01:16:18
     ◼
      
     ► 
     not really a behavioral change. Like you're doing it because your health is at risk or you're doing 
     
     
  
 
 
	 01:16:22
     ◼
      
     ► 
     it because the people around you don't want you to do it anymore and so like it doesn't really 
     
     
  
 
 
	 01:16:26
     ◼
      
     ► 
     count as changing a behavior, you've just quit smoking. And it's like wow okay you're messing 
     
     
  
 
 
	 01:16:32
     ◼
      
     ► 
     around here Goldsmith, all right. Yeah that's exactly it. You're like don't tell me about your 
     
     
  
 
 
	 01:16:36
     ◼
      
     ► 
     quitting smoking, I'm not interested. So we should talk about the triggers and there's a couple of 
     
     
  
 
 
	 01:16:41
     ◼
      
     ► 
     different things that he talks about with the triggers but the real meaty one, the one that 
     
     
  
 
 
	 01:16:46
     ◼
      
     ► 
     I find really interesting, is what is referred to as environmental triggers. So how, and this is what 
     
     
  
 
 
	 01:16:52
     ◼
      
     ► 
     really hit me, your environment can make you react to things in certain ways. So like for example, 
     
     
  
 
 
	 01:17:02
     ◼
      
     ► 
     if somebody speaks to you softly, you will speak back to them softly. That is an environmental 
     
     
  
 
 
	 01:17:09
     ◼
      
     ► 
     trigger because something that you have no control over is making you react in a 
     
     
  
 
 
	 01:17:16
     ◼
      
     ► 
     way that you wouldn't normally react if you had complete control of the situation. 
     
     
  
 
 
	 01:17:19
     ◼
      
     ► 
     So somebody being softly spoken will make you do that too and there are these 
     
     
  
 
 
	 01:17:24
     ◼
      
     ► 
     types of things that happen in our lives constantly. These different situations 
     
     
  
 
 
	 01:17:29
     ◼
      
     ► 
     that we're in, different groups that we're a part of, that affect the way that 
     
     
  
 
 
	 01:17:34
     ◼
      
     ► 
     we react to certain situations and an individual throughout a day can go through a myriad of these 
     
     
  
 
 
	 01:17:41
     ◼
      
     ► 
     things in what may make somebody appear to do something that is in direct conflict of something 
     
     
  
 
 
	 01:17:48
     ◼
      
     ► 
     they did earlier in the day because they're in a different situation. And he uses a great example 
     
     
  
 
 
	 01:17:53
     ◼
      
     ► 
     of like a mother who is an executive. And at home in the morning getting the children ready for 
     
     
  
 
 
	 01:18:00
     ◼
      
     ► 
     school, that is your environment and in that environment you are top of the tree. 
     
     
  
 
 
	 01:18:04
     ◼
      
     ► 
     The kids will listen to you and you get them ready and you send them off. But 
     
     
  
 
 
	 01:18:08
     ◼
      
     ► 
     where you're like a mid-level executive at a company, you don't tell everyone 
     
     
  
 
 
	 01:18:11
     ◼
      
     ► 
     what to do anymore. You're in an organization and you may do something 
     
     
  
 
 
	 01:18:16
     ◼
      
     ► 
     for somebody that you wouldn't do at home and it's like wow like okay I get it 
     
     
  
 
 
	 01:18:22
     ◼
      
     ► 
     right? The environment that you're in can change the way that you react to 
     
     
  
 
 
	 01:18:26
     ◼
      
     ► 
     certain requests and certain actions. 
     
     
  
 
 
	 01:18:28
     ◼
      
     ► 
     - Yeah, I love this idea, and I feel like this really goes 
     
     
  
 
 
	 01:18:31
     ◼
      
     ► 
     to the core of some of my beliefs about how people act. 
     
     
  
 
 
	 01:18:36
     ◼
      
     ► 
     And just again, in this idea that you are, 
     
     
  
 
 
	 01:18:41
     ◼
      
     ► 
     in different circumstances, a different person. 
     
     
  
 
 
	 01:18:45
     ◼
      
     ► 
     I don't know, when I talk to people, 
     
     
  
 
 
	 01:18:46
     ◼
      
     ► 
     I find a lot of people have a weird resistance 
     
     
  
 
 
	 01:18:49
     ◼
      
     ► 
     to this idea, or they think of other people as like, 
     
     
  
 
 
	 01:18:54
     ◼
      
     ► 
     "Oh, this person should be totally consistent all the time." 
     
     
  
 
 
	 01:18:57
     ◼
      
     ► 
     But nobody is, people act differently 
     
     
  
 
 
	 01:19:01
     ◼
      
     ► 
     in different environments. 
     
     
  
 
 
	 01:19:03
     ◼
      
     ► 
     But I think he does do a very good job of trying to 
     
     
  
 
 
	 01:19:05
     ◼
      
     ► 
     not just discuss that idea that you are different 
     
     
  
 
 
	 01:19:10
     ◼
      
     ► 
     in different situations, but trying to bring it 
     
     
  
 
 
	 01:19:13
     ◼
      
     ► 
     to your attention about when are you acting 
     
     
  
 
 
	 01:19:17
     ◼
      
     ► 
     like a better self or a worse self, 
     
     
  
 
 
	 01:19:20
     ◼
      
     ► 
     and trying to identify what is it in this environment 
     
     
  
 
 
	 01:19:24
     ◼
      
     ► 
     is making me act better?" or really the thing that he's mostly focusing on is "What is the 
     
     
  
 
 
	 01:19:30
     ◼
      
     ► 
     thing in this environment that is making you act worse?" And he has a little detail which I really 
     
     
  
 
 
	 01:19:36
     ◼
      
     ► 
     like which is thinking about the human environment not just the physical environment. So he talks 
     
     
  
 
 
	 01:19:42
     ◼
      
     ► 
     about people as an environment. Like you know if someone is not getting along with a colleague like 
     
     
  
 
 
	 01:19:47
     ◼
      
     ► 
     he uses an example like a guy called Simon who's like causing problems for you with the office 
     
     
  
 
 
	 01:19:52
     ◼
      
     ► 
     that you need to think about it as like you are now in the Simon environment and recognize that 
     
     
  
 
 
	 01:19:58
     ◼
      
     ► 
     you have a history of acting poorly in this environment and like what can you do like step 
     
     
  
 
 
	 01:20:05
     ◼
      
     ► 
     one acknowledging that and then step two trying to think about how to react in those circumstances 
     
     
  
 
 
	 01:20:12
     ◼
      
     ► 
     but I just I really like that idea of people and combinations of people as a kind of environment 
     
     
  
 
 
	 01:20:19
     ◼
      
     ► 
     that they're not just like... it's not like what I normally think of as like the physical space is 
     
     
  
 
 
	 01:20:25
     ◼
      
     ► 
     the environment and the humans are like props inside that environment. It's like no no, 
     
     
  
 
 
	 01:20:28
     ◼
      
     ► 
     the environment is the combination of all of these things. I think that's a nice addition into how to 
     
     
  
 
 
	 01:20:35
     ◼
      
     ► 
     think about the way you are acting or reacting to what's going on. And this is where the triggers 
     
     
  
 
 
	 01:20:40
     ◼
      
     ► 
     come in. So you have the environment, right? So use the Simon environment, the person you don't 
     
     
  
 
 
	 01:20:44
     ◼
      
     ► 
     get on with while at work. That environment triggers you to react in a certain way. And that 
     
     
  
 
 
	 01:20:50
     ◼
      
     ► 
     might be that you become very short-tempered when you're around that person because they frustrate 
     
     
  
 
 
	 01:20:56
     ◼
      
     ► 
     you. And that's what you need to change. You need to change the trigger. You can't change 
     
     
  
 
 
	 01:21:02
     ◼
      
     ► 
     the environment. The environment is what it is, but you have to try and change the way that you 
     
     
  
 
 
	 01:21:08
     ◼
      
     ► 
     react in those environments and that's what the triggers are. The trigger is how you react. 
     
     
  
 
 
	 01:21:14
     ◼
      
     ► 
     So like there is a thing that happens and different people react to that thing differently 
     
     
  
 
 
	 01:21:21
     ◼
      
     ► 
     and every single person however they react that is the way that they are triggered. Some 
     
     
  
 
 
	 01:21:25
     ◼
      
     ► 
     people can deal with certain things that other people can't etc etc. The triggers are different 
     
     
  
 
 
	 01:21:30
     ◼
      
     ► 
     for different people depending on the environment that they're in and the triggered response 
     
     
  
 
 
	 01:21:35
     ◼
      
     ► 
     is the thing that you have to try and change if you want to make behavioral change. So like some 
     
     
  
 
 
	 01:21:39
     ◼
      
     ► 
     examples of ways that people have been able to deal with this stuff is like, here's an example 
     
     
  
 
 
	 01:21:44
     ◼
      
     ► 
     of a guy who writes things down on an index card to remind him how to react in a certain way, 
     
     
  
 
 
	 01:21:49
     ◼
      
     ► 
     or there's somebody who's taking friends out in a city and he's doing this a bunch and he's getting 
     
     
  
 
 
	 01:21:55
     ◼
      
     ► 
     bored of like showing people the same tourist things, so he has a reminder go off on his phone 
     
     
  
 
 
	 01:22:00
     ◼
      
     ► 
     to remind him like, "Don't be an idiot about this," right? Because his usual trigger would be to get 
     
     
  
 
 
	 01:22:05
     ◼
      
     ► 
     grumpy. Or if you're around Simon, your usual trigger is to get like really snappy with Simon, 
     
     
  
 
 
	 01:22:11
     ◼
      
     ► 
     but your trigger needs to be not that, right? The way that you react in that situation 
     
     
  
 
 
	 01:22:16
     ◼
      
     ► 
     needs to be not that, and you have to try and change the way that you react in those 
     
     
  
 
 
	 01:22:20
     ◼
      
     ► 
     instances in those environments. Yeah, like I think the practical example of the guy getting 
     
     
  
 
 
	 01:22:25
     ◼
      
     ► 
     board showing visitors around the same events in the city. Like what he's trying to suggest there 
     
     
  
 
 
	 01:22:31
     ◼
      
     ► 
     is you have a little reminder pop up on your phone because phones exist in this modern business world 
     
     
  
 
 
	 01:22:35
     ◼
      
     ► 
     right? I did note, I thought like this is so simple but it's a great idea of having your phone pop up 
     
     
  
 
 
	 01:22:42
     ◼
      
     ► 
     a reminder every 45 minutes asking are you enjoying the time with your friends right to 
     
     
  
 
 
	 01:22:49
     ◼
      
     ► 
     to change the mental framing from like, 
     
     
  
 
 
	 01:22:52
     ◼
      
     ► 
     "I'm at this statue of liberty for the 40th time." 
     
     
  
 
 
	 01:22:56
     ◼
      
     ► 
     That you change the framing to like, 
     
     
  
 
 
	 01:22:58
     ◼
      
     ► 
     "My environment is that I'm with my friends." 
     
     
  
 
 
	 01:23:04
     ◼
      
     ► 
     And the question is like, 
     
     
  
 
 
	 01:23:05
     ◼
      
     ► 
     "Am I enjoying this time with them?" 
     
     
  
 
 
	 01:23:07
     ◼
      
     ► 
     Like don't focus on like, 
     
     
  
 
 
	 01:23:08
     ◼
      
     ► 
     "Oh, I'm at the statue of liberty again." 
     
     
  
 
 
	 01:23:10
     ◼
      
     ► 
     That's not the relevant thing here. 
     
     
  
 
 
	 01:23:13
     ◼
      
     ► 
     And that like, that's actually a pretty great idea 
     
     
  
 
 
	 01:23:15
     ◼
      
     ► 
     to just have a little thing pop up 
     
     
  
 
 
	 01:23:17
     ◼
      
     ► 
     to constantly remind you. 
     
     
  
 
 
	 01:23:18
     ◼
      
     ► 
     It's like, yeah, it's simple. 
     
     
  
 
 
	 01:23:19
     ◼
      
     ► 
     And it's dumb, but I could totally see that being an effective thing to do. 
     
     
  
 
 
	 01:23:24
     ◼
      
     ► 
     And I've actually in a couple of scenarios used something like that, whereas like just 
     
     
  
 
 
	 01:23:29
     ◼
      
     ► 
     poke a little reminder to kind of ask me a question about the situation that I'm into, 
     
     
  
 
 
	 01:23:33
     ◼
      
     ► 
     like reframe it mentally. 
     
     
  
 
 
	 01:23:35
     ◼
      
     ► 
     And I think it's I think it's actually quite effective. 
     
     
  
 
 
	 01:23:37
     ◼
      
     ► 
     So you used an example there of what are called active or engaging questions as a way to change 
     
     
  
 
 
	 01:23:44
     ◼
      
     ► 
     the triggers. 
     
     
  
 
 
	 01:23:45
     ◼
      
     ► 
     this is an idea of having a question that you ask yourself, 
     
     
  
 
 
	 01:23:49
     ◼
      
     ► 
     which is like an open question that you have to react to. 
     
     
  
 
 
	 01:23:53
     ◼
      
     ► 
     And this is how Goldsmith recommends 
     
     
  
 
 
	 01:23:56
     ◼
      
     ► 
     that we change our triggers, 
     
     
  
 
 
	 01:23:58
     ◼
      
     ► 
     is by having these ways of checking in with ourselves 
     
     
  
 
 
	 01:24:01
     ◼
      
     ► 
     on a frequent and regular basis, 
     
     
  
 
 
	 01:24:03
     ◼
      
     ► 
     usually with some method of accountability 
     
     
  
 
 
	 01:24:05
     ◼
      
     ► 
     from another individual, 
     
     
  
 
 
	 01:24:06
     ◼
      
     ► 
     as a way to try and enforce a change in us. 
     
     
  
 
 
	 01:24:09
     ◼
      
     ► 
     So for example, I'm gonna give some, 
     
     
  
 
 
	 01:24:11
     ◼
      
     ► 
     like a short list of questions 
     
     
  
 
 
	 01:24:14
     ◼
      
     ► 
     that are given in the book as engaging questions. 
     
     
  
 
 
	 01:24:16
     ◼
      
     ► 
     So like, did I do my best to set clear goals today? 
     
     
  
 
 
	 01:24:20
     ◼
      
     ► 
     Did I do my best to be happy today? 
     
     
  
 
 
	 01:24:22
     ◼
      
     ► 
     Did I do my best to be engaged today? 
     
     
  
 
 
	 01:24:24
     ◼
      
     ► 
     And these are like questions that you have to give 
     
     
  
 
 
	 01:24:26
     ◼
      
     ► 
     some kind of answer to. 
     
     
  
 
 
	 01:24:28
     ◼
      
     ► 
     Like you have to like score them in some ways, 
     
     
  
 
 
	 01:24:31
     ◼
      
     ► 
     the way that he recommends it. 
     
     
  
 
 
	 01:24:32
     ◼
      
     ► 
     So like you give yourself a score out of 10 or something 
     
     
  
 
 
	 01:24:36
     ◼
      
     ► 
     for like how well did I do in each of these areas? 
     
     
  
 
 
	 01:24:39
     ◼
      
     ► 
     And this is one of the ways that you will change 
     
     
  
 
 
	 01:24:41
     ◼
      
     ► 
     your triggers, the way that you react to things, 
     
     
  
 
 
	 01:24:43
     ◼
      
     ► 
     because you start to frame your life slightly differently. 
     
     
  
 
 
	 01:24:45
     ◼
      
     ► 
     Yeah, and this was really the core of the section that I was thinking of when you were 
     
     
  
 
 
	 01:24:50
     ◼
      
     ► 
     discussing journaling last time because reading this book and sort of going through stuff 
     
     
  
 
 
	 01:24:55
     ◼
      
     ► 
     and this to me feels like prime journaling material and I think this to me was the part 
     
     
  
 
 
	 01:25:02
     ◼
      
     ► 
     of the book that stuck with me the most. 
     
     
  
 
 
	 01:25:05
     ◼
      
     ► 
     I noticed it, like as soon as I got to this section I could see why you recommended the 
     
     
  
 
 
 
	 01:25:11
     ◼
      
     ► 
     Yeah, and there's a few things that I really like about this. 
     
     
  
 
 
	 01:25:16
     ◼
      
     ► 
     And, okay, so one of the things is, he has these questions that he asks himself every day. 
     
     
  
 
 
	 01:25:23
     ◼
      
     ► 
     And they all start with, "Did you try your best to?" 
     
     
  
 
 
	 01:25:29
     ◼
      
     ► 
     And when I first start reading this stuff, I kind of like roll my eyes a little bit. 
     
     
  
 
 
	 01:25:34
     ◼
      
     ► 
     But then he immediately addresses exactly what's going on. 
     
     
  
 
 
	 01:25:38
     ◼
      
     ► 
     And I thought like this is, this is actually a great linguistic change that he makes, he 
     
     
  
 
 
	 01:25:43
     ◼
      
     ► 
     makes the point that we totally treat effort as, as what he calls like a second class citizen. 
     
     
  
 
 
	 01:25:49
     ◼
      
     ► 
     And that what matters in behavior change is like, it's not actually the absolute record 
     
     
  
 
 
	 01:26:00
     ◼
      
     ► 
     of, of success or failure. 
     
     
  
 
 
	 01:26:03
     ◼
      
     ► 
     that what matters is you are keeping it in your mind as this is a thing that you are trying to do. 
     
     
  
 
 
	 01:26:12
     ◼
      
     ► 
     And so in with that framing like it's perfectly okay to fail to achieve behavior change on 
     
     
  
 
 
	 01:26:20
     ◼
      
     ► 
     particular days because that's not what the question is asking. It's asking like did you 
     
     
  
 
 
	 01:26:25
     ◼
      
     ► 
     try, I feel like this book really changed my mind on that kind of framing around 
     
     
  
 
 
	 01:26:32
     ◼
      
     ► 
     trying versus succeeding. That like effort really does count in this field in a way that in other 
     
     
  
 
 
	 01:26:41
     ◼
      
     ► 
     fields it totally doesn't count. Like there's many places where it's like A for effort means F for 
     
     
  
 
 
	 01:26:47
     ◼
      
     ► 
     achievement and I'm so used to that as being the default but I just I really like this this 
     
     
  
 
 
	 01:26:53
     ◼
      
     ► 
     different framing of things and that is the part that has stuck with me the most is thinking 
     
     
  
 
 
	 01:27:00
     ◼
      
     ► 
     about trying to rework a journal into my regular life with a series of these questions about 
     
     
  
 
 
	 01:27:09
     ◼
      
     ► 
     like did you try your best to whatever and I don't know I just I that that was the part 
     
     
  
 
 
	 01:27:16
     ◼
      
     ► 
     that really really struck me and I thought it I thought it's just it makes something 
     
     
  
 
 
	 01:27:21
     ◼
      
     ► 
     in my mind clear about these questions and when I've thought about the kinds of things 
     
     
  
 
 
	 01:27:25
     ◼
      
     ► 
     that I would want to change in my own life, I'm very aware that the trying framework 
     
     
  
 
 
	 01:27:30
     ◼
      
     ► 
     is different because it's like, you know, I often go on stretches where I'm stricter 
     
     
  
 
 
	 01:27:36
     ◼
      
     ► 
     or looser with say limiting the carbohydrates in my diet and when I've thought about that 
     
     
  
 
 
	 01:27:42
     ◼
      
     ► 
     for like, oh, I'm trying to reduce carbohydrates in my diet, there's something very different 
     
     
  
 
 
	 01:27:47
     ◼
      
     ► 
     about the decision moments in life, 
     
     
  
 
 
	 01:27:51
     ◼
      
     ► 
     where it's like, oh, maybe I could eat a pizza, right? 
     
     
  
 
 
	 01:27:54
     ◼
      
     ► 
     And there's something different about thinking like, 
     
     
  
 
 
	 01:27:56
     ◼
      
     ► 
     oh, I have failed today to do this thing, 
     
     
  
 
 
	 01:28:01
     ◼
      
     ► 
     versus it feels way worse to think like, 
     
     
  
 
 
	 01:28:04
     ◼
      
     ► 
     if I press a button and a pizza comes to my house, 
     
     
  
 
 
	 01:28:06
     ◼
      
     ► 
     I didn't even try, right? 
     
     
  
 
 
	 01:28:09
     ◼
      
     ► 
     And it's like, oh, that makes me kind of reframe this 
     
     
  
 
 
	 01:28:14
     ◼
      
     ► 
     in a very different way, where it's like, 
     
     
  
 
 
	 01:28:16
     ◼
      
     ► 
     It's somehow weird. It's almost more acceptable to just fail, right? 
     
     
  
 
 
	 01:28:20
     ◼
      
     ► 
     The difference is having a slice of toast is like, 
     
     
  
 
 
	 01:28:23
     ◼
      
     ► 
     "Okay, I didn't do the best I could have done today. 
     
     
  
 
 
	 01:28:26
     ◼
      
     ► 
     Maybe I scored a 7 out of 10." 
     
     
  
 
 
	 01:28:29
     ◼
      
     ► 
     As compared to if it was a binary yes or no, 
     
     
  
 
 
	 01:28:33
     ◼
      
     ► 
     you could eat an entire baguette. 
     
     
  
 
 
	 01:28:35
     ◼
      
     ► 
     Right, right. 
     
     
  
 
 
	 01:28:36
     ◼
      
     ► 
     And it wouldn't matter because you've already failed today, 
     
     
  
 
 
	 01:28:39
     ◼
      
     ► 
     so you may as well fail spectacularly. 
     
     
  
 
 
	 01:28:41
     ◼
      
     ► 
     Yeah, exactly. 
     
     
  
 
 
	 01:28:42
     ◼
      
     ► 
     As opposed to grading yourself on how well did I do 
     
     
  
 
 
	 01:28:46
     ◼
      
     ► 
     "Well, okay, I had a piece of toast, but I only have one piece." 
     
     
  
 
 
 
	 01:28:50
     ◼
      
     ► 
     As opposed to like, "Well, I just ate the entire loaf because why not?" 
     
     
  
 
 
	 01:28:53
     ◼
      
     ► 
     Right? Like, "I've already failed." 
     
     
  
 
 
	 01:28:54
     ◼
      
     ► 
     Yeah, like, yeah, it avoids a kind of cascade of failures where you feel like, 
     
     
  
 
 
	 01:28:57
     ◼
      
     ► 
     "I haven't done the thing at all, so I might as well really not do it." 
     
     
  
 
 
	 01:29:01
     ◼
      
     ► 
     And so like one of the, just a very, very, like if you're struggling to like conceptualize this, 
     
     
  
 
 
	 01:29:08
     ◼
      
     ► 
     Godsworth gives an example of a very simple question. 
     
     
  
 
 
	 01:29:12
     ◼
      
     ► 
     So, "Did you have a good day?" 
     
     
  
 
 
 
	 01:29:15
     ◼
      
     ► 
     And that is like a yes or a no. Right? Did I have a good day today? No, I didn't have a good day 
     
     
  
 
 
	 01:29:19
     ◼
      
     ► 
     today. This is very different to what he thinks is a better question, which is what did you do today 
     
     
  
 
 
	 01:29:25
     ◼
      
     ► 
     to make a positive impact? That is very different as a question because you may not have had a good 
     
     
  
 
 
	 01:29:31
     ◼
      
     ► 
     day, but you might have done one thing that was good. So now the day wasn't a complete failure. 
     
     
  
 
 
	 01:29:37
     ◼
      
     ► 
     Yeah, or even just a more simple rephrasing of "did I try to have a good day today?" 
     
     
  
 
 
	 01:29:43
     ◼
      
     ► 
     Immediately changes moments in your life where you feel like you were being grumpy just to be grumpy. 
     
     
  
 
 
	 01:29:49
     ◼
      
     ► 
     You weren't even trying to have a good day. Whereas it's way easier to score it as like, 
     
     
  
 
 
	 01:29:55
     ◼
      
     ► 
     "no, I didn't have a good day at all. I was super grumpy." And I think it really is just a 
     
     
  
 
 
	 01:30:01
     ◼
      
     ► 
     super great reframing of this. But he does suggest, and this is where the journaling 
     
     
  
 
 
	 01:30:08
     ◼
      
     ► 
     comes in, that you're keeping a record over time and that you're checking in at a particular 
     
     
  
 
 
	 01:30:13
     ◼
      
     ► 
     time and seeing how these things are going. And of course, I totally love that just like 
     
     
  
 
 
	 01:30:19
     ◼
      
     ► 
     the section in the beginning, he also acknowledges this is really hard to do. And if you are 
     
     
  
 
 
	 01:30:25
     ◼
      
     ► 
     scoring yourself honestly, he talks again about it's really hard to, at the beginning, 
     
     
  
 
 
	 01:30:31
     ◼
      
     ► 
     the reality that like you claim these things are important, but you're not even trying 
     
     
  
 
 
	 01:30:35
     ◼
      
     ► 
     if you're being honest with the scoring a lot of the times. 
     
     
  
 
 
	 01:30:39
     ◼
      
     ► 
     And again, I just think that's great. 
     
     
  
 
 
	 01:30:41
     ◼
      
     ► 
     And it again, it makes me think of the time tracking where it's like, it's just so brutal 
     
     
  
 
 
	 01:30:44
     ◼
      
     ► 
     to look at when you first begin, but that's kind of the point. 
     
     
  
 
 
	 01:30:49
     ◼
      
     ► 
     And so when you're trying to come up with a list of questions about behavioral changes 
     
     
  
 
 
	 01:30:52
     ◼
      
     ► 
     that you want, like you should totally expect that you're going to have a real brutal list 
     
     
  
 
 
	 01:30:58
     ◼
      
     ► 
     of numbers to look at sometimes. 
     
     
  
 
 
	 01:31:00
     ◼
      
     ► 
     and that's to force you to think about, 
     
     
  
 
 
	 01:31:02
     ◼
      
     ► 
     are you really trying? 
     
     
  
 
 
	 01:31:03
     ◼
      
     ► 
     Is this a thing that you actually want to do right now? 
     
     
  
 
 
	 01:31:06
     ◼
      
     ► 
     Or is this a thing that like, 
     
     
  
 
 
	 01:31:07
     ◼
      
     ► 
     is not really a priority in your life? 
     
     
  
 
 
	 01:31:10
     ◼
      
     ► 
     One of his little anecdotes is he's talking about 
     
     
  
 
 
	 01:31:12
     ◼
      
     ► 
     a discussion with Atul Gawande, 
     
     
  
 
 
	 01:31:14
     ◼
      
     ► 
     who is the author of "The Checklist Manifesto," 
     
     
  
 
 
	 01:31:17
     ◼
      
     ► 
     which is a book I've talked about before as really liking. 
     
     
  
 
 
	 01:31:20
     ◼
      
     ► 
     The details of the anecdote-- 
     
     
  
 
 
	 01:31:21
     ◼
      
     ► 
     - This is hilarious to me. 
     
     
  
 
 
	 01:31:23
     ◼
      
     ► 
     - Like, here's a guy who has written a book on checklists, 
     
     
  
 
 
	 01:31:27
     ◼
      
     ► 
     who is unable to do a simple thing in his life. 
     
     
  
 
 
	 01:31:31
     ◼
      
     ► 
     - It was to sign up for life insurance. 
     
     
  
 
 
	 01:31:33
     ◼
      
     ► 
     - Yeah, that's what it was. 
     
     
  
 
 
	 01:31:34
     ◼
      
     ► 
     Like just to sign up for life insurance. 
     
     
  
 
 
	 01:31:36
     ◼
      
     ► 
     And he just, his question then at the end of the day 
     
     
  
 
 
	 01:31:40
     ◼
      
     ► 
     is like, did you try to set up any kind of life insurance 
     
     
  
 
 
	 01:31:44
     ◼
      
     ► 
     for your family today? 
     
     
  
 
 
	 01:31:46
     ◼
      
     ► 
     And it's like an incredibly successful guy 
     
     
  
 
 
	 01:31:49
     ◼
      
     ► 
     who's a doctor who is a multiple New York Times 
     
     
  
 
 
	 01:31:52
     ◼
      
     ► 
     bestselling author who wrote a book on literal checklists. 
     
     
  
 
 
	 01:31:56
     ◼
      
     ► 
     Like even this guy has things on his mind that he feels like, "Oh, this is super important 
     
     
  
 
 
	 01:32:01
     ◼
      
     ► 
     and I should do," and has to face the grim reality of, "You didn't even try today 
     
     
  
 
 
	 01:32:06
     ◼
      
     ► 
     to do this thing that you claim is so important." 
     
     
  
 
 
	 01:32:10
     ◼
      
     ► 
     And eventually, like he guilt trips himself into doing it. 
     
     
  
 
 
	 01:32:13
     ◼
      
     ► 
     But I just always like to see that kind of thing that it's like even people who are 
     
     
  
 
 
	 01:32:17
     ◼
      
     ► 
     very successful have these kinds of problems. 
     
     
  
 
 
	 01:32:20
     ◼
      
     ► 
     So Atul Gawande says, like there was a quote from him in the book that like, "This system 
     
     
  
 
 
	 01:32:25
     ◼
      
     ► 
     changed his life, right? The thing is, I believe it because he named him, right? Because this 
     
     
  
 
 
	 01:32:33
     ◼
      
     ► 
     is an example of when in other books you would roll your eyes to be like, "Oh, someone who 
     
     
  
 
 
	 01:32:38
     ◼
      
     ► 
     wrote the book on checklists needed your question for his checklist to be able to actually do 
     
     
  
 
 
	 01:32:42
     ◼
      
     ► 
     a thing, but I will believe it because you named the guy, because he can say you were 
     
     
  
 
 
	 01:32:48
     ◼
      
     ► 
     lying." Right? So it's like, this is an example of why I'm willing to like, I'm more willing 
     
     
  
 
 
	 01:32:53
     ◼
      
     ► 
     to believe that this system works because the examples are believable. Because the examples 
     
     
  
 
 
	 01:32:58
     ◼
      
     ► 
     are supposed to show me the system works. So if I believe the examples, I believe that 
     
     
  
 
 
	 01:33:02
     ◼
      
     ► 
     there's value in the system. Now, I really, really liked this engaging questions thing, 
     
     
  
 
 
	 01:33:09
     ◼
      
     ► 
     and I have a problem for it. So I created a small list of questions for myself, but 
     
     
  
 
 
	 01:33:12
     ◼
      
     ► 
     I'm not sure how to integrate them into my journal. It wouldn't work. Like, I don't want 
     
     
  
 
 
	 01:33:18
     ◼
      
     ► 
     to write seven questions out every single day and then score them. So like, I'm trying 
     
     
  
 
 
	 01:33:23
     ◼
      
     ► 
     of find a way to make it make sense for me like maybe I have like a different part of 
     
     
  
 
 
	 01:33:28
     ◼
      
     ► 
     the book where I kind of keep a score maybe in the back or something I haven't worked 
     
     
  
 
 
	 01:33:32
     ◼
      
     ► 
     this out yet but I'm I'm gonna try and I'm willing to share the questions if you were 
     
     
  
 
 
	 01:33:36
     ◼
      
     ► 
     interested to hear them. 
     
     
  
 
 
	 01:33:37
     ◼
      
     ► 
     I am interested to hear them although I'm just I'm curious like if you use some sort 
     
     
  
 
 
	 01:33:40
     ◼
      
     ► 
     of digital paper system you could just I don't want to know template over and over. 
     
     
  
 
 
	 01:33:44
     ◼
      
     ► 
     So this is something I didn't mention earlier you know when you said to me that you were 
     
     
  
 
 
	 01:33:46
     ◼
      
     ► 
     you were really impressed that I kept the journal going like so easily. Part of it is 
     
     
  
 
 
	 01:33:51
     ◼
      
     ► 
     is because I love using my pens and paper. 
     
     
  
 
 
	 01:33:54
     ◼
      
     ► 
     - Right, of course. 
     
     
  
 
 
	 01:33:55
     ◼
      
     ► 
     - Right, so getting to do that every day 
     
     
  
 
 
	 01:33:57
     ◼
      
     ► 
     brings joy to me that doing it on my iPad wouldn't. 
     
     
  
 
 
	 01:34:01
     ◼
      
     ► 
     And so if I want to integrate this into my system, 
     
     
  
 
 
	 01:34:04
     ◼
      
     ► 
     I need to find a practical way of doing it. 
     
     
  
 
 
	 01:34:05
     ◼
      
     ► 
     And I just haven't worked out what that is yet. 
     
     
  
 
 
	 01:34:08
     ◼
      
     ► 
     - No, I understand, I'm just teasing you. 
     
     
  
 
 
	 01:34:09
     ◼
      
     ► 
     - I know you are, I know you are. 
     
     
  
 
 
	 01:34:11
     ◼
      
     ► 
     So let me, I have seven questions so far. 
     
     
  
 
 
	 01:34:12
     ◼
      
     ► 
     - Great copy and pastes. 
     
     
  
 
 
	 01:34:14
     ◼
      
     ► 
     All right, tell me what your questions are. 
     
     
  
 
 
	 01:34:16
     ◼
      
     ► 
     - Okay, did I do my best to be creative today? 
     
     
  
 
 
	 01:34:20
     ◼
      
     ► 
     Did I do my best to advance new ideas today? 
     
     
  
 
 
	 01:34:24
     ◼
      
     ► 
     Did I do my best to make sure revenue is being generated? 
     
     
  
 
 
	 01:34:27
     ◼
      
     ► 
     Did I do my best to make my colleagues feel valued? 
     
     
  
 
 
	 01:34:31
     ◼
      
     ► 
     Did I do my best to do something good for Edina? 
     
     
  
 
 
	 01:34:35
     ◼
      
     ► 
     Did I do my best to engage with my audience? 
     
     
  
 
 
	 01:34:38
     ◼
      
     ► 
     And did I do my best to improve my health? 
     
     
  
 
 
	 01:34:42
     ◼
      
     ► 
     They are my questions so far. 
     
     
  
 
 
	 01:34:44
     ◼
      
     ► 
     Yeah, those are good. 
     
     
  
 
 
	 01:34:45
     ◼
      
     ► 
     Those are good. 
     
     
  
 
 
	 01:34:46
     ◼
      
     ► 
     And I tried to keep them open. 
     
     
  
 
 
	 01:34:48
     ◼
      
     ► 
     I tried to keep them like vague, like the one, did I do my best to make sure 
     
     
  
 
 
	 01:34:52
     ◼
      
     ► 
     revenue is being generated? 
     
     
  
 
 
	 01:34:53
     ◼
      
     ► 
     There are like a bunch of different ways that I can answer that question. 
     
     
  
 
 
	 01:34:57
     ◼
      
     ► 
     And I could have said, did I do my best to make a sale today? 
     
     
  
 
 
	 01:35:01
     ◼
      
     ► 
     That's very different. 
     
     
  
 
 
 
	 01:35:04
     ◼
      
     ► 
     The revenue one is a way better question. 
     
     
  
 
 
	 01:35:06
     ◼
      
     ► 
     So I thought hard about that one because I wanted to have something in there, 
     
     
  
 
 
 
	 01:35:09
     ◼
      
     ► 
     Cause I sell podcast sponsorships, but it's not the only way my company can 
     
     
  
 
 
	 01:35:13
     ◼
      
     ► 
     generate revenue. 
     
     
  
 
 
	 01:35:13
     ◼
      
     ► 
     And there are other things that I can do 
     
     
  
 
 
	 01:35:16
     ◼
      
     ► 
     to try and set a basis for doing this 
     
     
  
 
 
	 01:35:20
     ◼
      
     ► 
     as opposed to actually making a sale. 
     
     
  
 
 
	 01:35:22
     ◼
      
     ► 
     And I figured that that would be, 
     
     
  
 
 
	 01:35:24
     ◼
      
     ► 
     for my personal mental health, more important. 
     
     
  
 
 
	 01:35:27
     ◼
      
     ► 
     Because the sales don't happen every day, 
     
     
  
 
 
	 01:35:29
     ◼
      
     ► 
     because they don't need to. 
     
     
  
 
 
	 01:35:31
     ◼
      
     ► 
     They happen, if they happen every week, 
     
     
  
 
 
	 01:35:33
     ◼
      
     ► 
     then we're doing great, right? 
     
     
  
 
 
	 01:35:35
     ◼
      
     ► 
     You could get one sale a week and it's fine. 
     
     
  
 
 
	 01:35:37
     ◼
      
     ► 
     Because they happen in chunks of time. 
     
     
  
 
 
	 01:35:41
     ◼
      
     ► 
     So I wouldn't want to be every single day 
     
     
  
 
 
	 01:35:43
     ◼
      
     ► 
     beating myself up over not signing a contract. 
     
     
  
 
 
	 01:35:49
     ◼
      
     ► 
     The little detail that I like here in the book as well is, while it starts out with 
     
     
  
 
 
	 01:35:54
     ◼
      
     ► 
     that tough love of "guess what, this is going to be really hard" and "guess what, 
     
     
  
 
 
	 01:35:58
     ◼
      
     ► 
     you're going to say things that are important to you, you're going to not even try for 
     
     
  
 
 
	 01:36:01
     ◼
      
     ► 
     a week every day to do them", he immediately goes to this example of like "and guess 
     
     
  
 
 
	 01:36:08
     ◼
      
     ► 
     what, your questions aren't going to be that different from everybody else's questions". 
     
     
  
 
 
	 01:36:12
     ◼
      
     ► 
     "Oh, I loved that!" It's like, "You're going to be a cliché, but there's a reason!" 
     
     
  
 
 
	 01:36:16
     ◼
      
     ► 
     Yeah, he totally says, "You're going to be just like everybody else." To paraphrase 
     
     
  
 
 
	 01:36:22
     ◼
      
     ► 
     it slightly, he says, "Your goals will be plucked from a classic self-improvement menu, 
     
     
  
 
 
	 01:36:27
     ◼
      
     ► 
     the menu we all feast on. Lose weight, get fit, get organised, learn something new, quit 
     
     
  
 
 
	 01:36:33
     ◼
      
     ► 
     a bad habit, save more money, help others, spend more time with family, travel to new 
     
     
  
 
 
	 01:36:38
     ◼
      
     ► 
     fall in love and be less stressed. What's great is he finishes with, because you feel a bit like, 
     
     
  
 
 
	 01:36:43
     ◼
      
     ► 
     oh I guess I'm just like another sheep in this system, but I love that he acknowledges like 
     
     
  
 
 
	 01:36:48
     ◼
      
     ► 
     the fact that other people have similar goals doesn't make those goals less worthy and I feel 
     
     
  
 
 
	 01:36:55
     ◼
      
     ► 
     like that really does free you up to be able to have just like boring anodyne goals and that's 
     
     
  
 
 
	 01:37:02
     ◼
      
     ► 
     fine, right? This is the same goals everybody has and there is nothing wrong with that and I just, 
     
     
  
 
 
	 01:37:07
     ◼
      
     ► 
     I really like that he took a moment to explicitly call that out of like, 
     
     
  
 
 
	 01:37:12
     ◼
      
     ► 
     "Hey, you don't need to be super creative with these questions." 
     
     
  
 
 
	 01:37:15
     ◼
      
     ► 
     Like these are the things that as a human race we have agreed upon will make us happy. 
     
     
  
 
 
	 01:37:19
     ◼
      
     ► 
     Yeah, this is the stuff that everybody wants to do and there's a reason for it. 
     
     
  
 
 
	 01:37:22
     ◼
      
     ► 
     So I just, but I really like that little moment just to be like, 
     
     
  
 
 
	 01:37:25
     ◼
      
     ► 
     "Don't worry, you don't need to be super fancy with your 'did I generate revenue today' right?" 
     
     
  
 
 
	 01:37:30
     ◼
      
     ► 
     It's like, whatever, you want to lose weight? 
     
     
  
 
 
	 01:37:32
     ◼
      
     ► 
     Welcome to the Western world. 
     
     
  
 
 
	 01:37:34
     ◼
      
     ► 
     It's fine, it's perfectly fine to have as a goal. 
     
     
  
 
 
	 01:37:37
     ◼
      
     ► 
     There was one last part I wanted to touch on with this book, which happens before the 
     
     
  
 
 
	 01:37:41
     ◼
      
     ► 
     questions. So the questions are about creating a system of accountability, right? That's 
     
     
  
 
 
	 01:37:46
     ◼
      
     ► 
     what you do. You create these questions and then if you want to make your change, you 
     
     
  
 
 
	 01:37:49
     ◼
      
     ► 
     have to answer the questions and you're accountable to the questions, right? But before that, 
     
     
  
 
 
	 01:37:54
     ◼
      
     ► 
     he talks about like why we need this type of system and it's because as humans, we 
     
     
  
 
 
	 01:38:00
     ◼
      
     ► 
     are superior planners and inferior doers. So like saying that each individual is both 
     
     
  
 
 
	 01:38:06
     ◼
      
     ► 
     a leader and a follower. In the morning, at the beginning of our day, the leader is ready 
     
     
  
 
 
	 01:38:11
     ◼
      
     ► 
     for action, setting out our tasks and believing, "This is the stuff I want to do today, and 
     
     
  
 
 
	 01:38:17
     ◼
      
     ► 
     I'm going to achieve all of it." Then you hand over to the follower part of yourself, 
     
     
  
 
 
	 01:38:22
     ◼
      
     ► 
     who has to then execute on the leader's plan. And that doesn't work out, because we get 
     
     
  
 
 
	 01:38:28
     ◼
      
     ► 
     tired or we get distracted. It is in the same way that if you have anybody work for you, 
     
     
  
 
 
	 01:38:34
     ◼
      
     ► 
     You may ask them to do a task, but it doesn't get completed. 
     
     
  
 
 
	 01:38:38
     ◼
      
     ► 
     You do that to yourself every single day. 
     
     
  
 
 
	 01:38:43
     ◼
      
     ► 
     And this was like one of the most genius things I've ever heard in business training is the 
     
     
  
 
 
	 01:38:48
     ◼
      
     ► 
     systems of leadership and motivation that we learn to try and motivate and lead other 
     
     
  
 
 
	 01:38:53
     ◼
      
     ► 
     people, you have to do to yourself. 
     
     
  
 
 
	 01:38:57
     ◼
      
     ► 
     And this opened my mind. 
     
     
  
 
 
	 01:39:01
     ◼
      
     ► 
     That is genius, right? 
     
     
  
 
 
	 01:39:03
     ◼
      
     ► 
     learn all of these things about leadership styles and mentorship styles and like how 
     
     
  
 
 
	 01:39:09
     ◼
      
     ► 
     to motivate and engage people but we never think about the fact that you also have to 
     
     
  
 
 
	 01:39:14
     ◼
      
     ► 
     do it to yourself because you rely on yourself to do work every day and I was like oh my 
     
     
  
 
 
	 01:39:20
     ◼
      
     ► 
     god that is genius. I loved it. 
     
     
  
 
 
	 01:39:24
     ◼
      
     ► 
     Yeah it's a really great part of the book and it also goes to that idea of like not 
     
     
  
 
 
	 01:39:29
     ◼
      
     ► 
     being a consistent self that you react differently in these different environments, but also 
     
     
  
 
 
	 01:39:35
     ◼
      
     ► 
     the again, I love how he points out like, how many times have you successfully implemented 
     
     
  
 
 
	 01:39:41
     ◼
      
     ► 
     the plan the morning you had? It's like, wow, I can count those numbers of days like on 
     
     
  
 
 
	 01:39:45
     ◼
      
     ► 
     one hand, because morning you is always way optimistic about what can actually occur. 
     
     
  
 
 
	 01:39:52
     ◼
      
     ► 
     And it's like, oh, 2 p.m. you is real sleepy. 
     
     
  
 
 
 
	 01:39:56
     ◼
      
     ► 
     I just, I think it is a great framing. 
     
     
  
 
 
	 01:39:59
     ◼
      
     ► 
     It's a great way to be aware of things. 
     
     
  
 
 
	 01:40:03
     ◼
      
     ► 
     And I like it on both ends where he's trying to tamp down 
     
     
  
 
 
	 01:40:06
     ◼
      
     ► 
     planning you's desires and trying to do the thing. 
     
     
  
 
 
	 01:40:12
     ◼
      
     ► 
     Like you set up things for the you 
     
     
  
 
 
	 01:40:17
     ◼
      
     ► 
     who is going to be lazier in the future. 
     
     
  
 
 
	 01:40:20
     ◼
      
     ► 
     Right, and you try to make it easy for that guy 
     
     
  
 
 
	 01:40:23
     ◼
      
     ► 
     and that guy's gonna need some serious management help. 
     
     
  
 
 
	 01:40:26
     ◼
      
     ► 
     And for morning you, he has a hard time recognizing that. 
     
     
  
 
 
	 01:40:31
     ◼
      
     ► 
     And I do like that he just really calls out 
     
     
  
 
 
	 01:40:33
     ◼
      
     ► 
     that part of your plan about any kind of behavior change 
     
     
  
 
 
	 01:40:36
     ◼
      
     ► 
     has to include the easy to forget fact 
     
     
  
 
 
	 01:40:40
     ◼
      
     ► 
     that in the future, you will not be as motivated 
     
     
  
 
 
	 01:40:43
     ◼
      
     ► 
     as you currently are. 
     
     
  
 
 
	 01:40:45
     ◼
      
     ► 
     And you have to take that into account. 
     
     
  
 
 
	 01:40:49
     ◼
      
     ► 
     And I just, I think it's such, it's such an obvious, 
     
     
  
 
 
	 01:40:51
     ◼
      
     ► 
     like so many of these points, 
     
     
  
 
 
	 01:40:52
     ◼
      
     ► 
     like some of them are, they're very obvious, 
     
     
  
 
 
	 01:40:55
     ◼
      
     ► 
     but it's great to draw that in, to be like, 
     
     
  
 
 
	 01:40:58
     ◼
      
     ► 
     you need to explicitly think about this. 
     
     
  
 
 
	 01:41:01
     ◼
      
     ► 
     - All business book stuff is obvious once you hear it, 
     
     
  
 
 
	 01:41:04
     ◼
      
     ► 
     but it's about the way they codify it. 
     
     
  
 
 
	 01:41:07
     ◼
      
     ► 
     Like that's what's, so like another great example 
     
     
  
 
 
	 01:41:09
     ◼
      
     ► 
     is saying about weather forecasting. 
     
     
  
 
 
	 01:41:13
     ◼
      
     ► 
     Like people that care about the weather, 
     
     
  
 
 
	 01:41:15
     ◼
      
     ► 
     check the weather constantly and adjust their days to match. 
     
     
  
 
 
	 01:41:19
     ◼
      
     ► 
     It's like, why don't we do that for ourselves 
     
     
  
 
 
	 01:41:22
     ◼
      
     ► 
     in our tasks and motivations for the day? 
     
     
  
 
 
	 01:41:24
     ◼
      
     ► 
     Like, you set out with an idea in the daytime, 
     
     
  
 
 
	 01:41:27
     ◼
      
     ► 
     but you're keeping track of what is going on 
     
     
  
 
 
	 01:41:29
     ◼
      
     ► 
     and adjusting on the fly to deal with that. 
     
     
  
 
 
	 01:41:32
     ◼
      
     ► 
     And it's like, all of this stuff is just like, 
     
     
  
 
 
	 01:41:34
     ◼
      
     ► 
     this is a really good book. 
     
     
  
 
 
	 01:41:36
     ◼
      
     ► 
     This is a very good book. 
     
     
  
 
 
	 01:41:38
     ◼
      
     ► 
     I like it a lot. 
     
     
  
 
 
	 01:41:40
     ◼
      
     ► 
     - There's many, many more points in the book we could cover, 
     
     
  
 
 
	 01:41:43
     ◼
      
     ► 
     but I really think that this is a book 
     
     
  
 
 
	 01:41:44
     ◼
      
     ► 
     This is a book that has a lot in it and there's like a bunch of things that I would, 
     
     
  
 
 
	 01:41:47
     ◼
      
     ► 
     I highlighted because I feel like, Ooh, this really, 
     
     
  
 
 
	 01:41:49
     ◼
      
     ► 
     this really speaks to me in my particular situation, 
     
     
  
 
 
	 01:41:52
     ◼
      
     ► 
     but might not be interesting in a general conversation. 
     
     
  
 
 
	 01:41:55
     ◼
      
     ► 
     But he made one point that again is so obvious, 
     
     
  
 
 
	 01:42:00
     ◼
      
     ► 
     but to hear someone just talk about it in a clear way is like, you know, 
     
     
  
 
 
	 01:42:04
     ◼
      
     ► 
     it's an excellent point. 
     
     
  
 
 
	 01:42:05
     ◼
      
     ► 
     And one of the things he talks about is activities that have a certain kind of 
     
     
  
 
 
 
	 01:42:11
     ◼
      
     ► 
     And he just talked about being aware that whatever you're doing, 
     
     
  
 
 
	 01:42:14
     ◼
      
     ► 
     it's often very hard to stop doing that thing. 
     
     
  
 
 
	 01:42:18
     ◼
      
     ► 
     And so it's like, Oh, hey, you sit down to watch a little bit of Netflix. 
     
     
  
 
 
	 01:42:23
     ◼
      
     ► 
     And nobody watches a little bit of Netflix. Right. 
     
     
  
 
 
	 01:42:27
     ◼
      
     ► 
     And it just, 
     
     
  
 
 
	 01:42:28
     ◼
      
     ► 
     it made me think about like one of these pieces of productivity advice that I've 
     
     
  
 
 
	 01:42:31
     ◼
      
     ► 
     always thought, like, is there a human on earth who can do this? 
     
     
  
 
 
	 01:42:34
     ◼
      
     ► 
     Because it's not me. You'll hear people say things like, 
     
     
  
 
 
	 01:42:36
     ◼
      
     ► 
     why don't you work for a little while? And then you give yourself a break, 
     
     
  
 
 
	 01:42:39
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     a nice reward and you spend 10 minutes on social media and then you go right back to 
     
     
  
 
 
	 01:42:44
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     work and you know it's a reward for having to like does anybody do that is there anybody 
     
     
  
 
 
	 01:42:49
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     on the face of the earth who's like i'll just boot up mario kart for 10 minutes just play 
     
     
  
 
 
	 01:42:53
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     a couple races and then i'll get right back into that important work i was doing like 
     
     
  
 
 
	 01:42:57
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     nobody does that and so he talked about this this idea of inertia and there's something 
     
     
  
 
 
	 01:43:06
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     that's been creeping up in my mind, which he doesn't talk about, but like, I've 
     
     
  
 
 
	 01:43:13
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     started to think about the flip side of that because I was thinking like, wait a 
     
     
  
 
 
	 01:43:16
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     minute, there are a bunch of activities that aren't this way. 
     
     
  
 
 
	 01:43:19
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     Things like exercise, right? 
     
     
  
 
 
	 01:43:23
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     Or things like writing a script or certain kinds of very intense work. 
     
     
  
 
 
	 01:43:31
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     I feel like I've come to recognize this category of things that I'm thinking of 
     
     
  
 
 
	 01:43:35
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     as self terminating activities. 
     
     
  
 
 
	 01:43:38
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     I really think that there's an importance in recognizing 
     
     
  
 
 
	 01:43:44
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     that there are a lot of things 
     
     
  
 
 
	 01:43:45
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     that are self terminating activities 
     
     
  
 
 
	 01:43:48
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     versus the stuff that he's talking about, 
     
     
  
 
 
	 01:43:51
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     like inertial activities. 
     
     
  
 
 
	 01:43:54
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     And I feel like this is, 
     
     
  
 
 
	 01:43:56
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     I haven't quite settled my thoughts on this entirely, 
     
     
  
 
 
	 01:44:00
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     but there's something here about gaining an understanding 
     
     
  
 
 
	 01:44:04
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     of the distinction between these two things. 
     
     
  
 
 
	 01:44:06
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     And that in general, self-terminating activities 
     
     
  
 
 
	 01:44:10
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     are things that you'd rather spend your time on 
     
     
  
 
 
	 01:44:14
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     than inertial activities where you can just do them forever. 
     
     
  
 
 
	 01:44:18
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     That there's, I don't know, 
     
     
  
 
 
	 01:44:20
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     I wish I could explain this better in my head, 
     
     
  
 
 
	 01:44:25
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     but it's just something that has been on my mind 
     
     
  
 
 
	 01:44:27
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     since I first read the book is this thought of like, 
     
     
  
 
 
	 01:44:30
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     things worth doing are self-terminating. 
     
     
  
 
 
	 01:44:34
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     and things that are enjoyable, but maybe less worthy in a way, 
     
     
  
 
 
	 01:44:39
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     have this inertial quality that he talks about 
     
     
  
 
 
	 01:44:42
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     that you just want to keep doing them for forever. 
     
     
  
 
 
	 01:44:45
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     And it's just a thing that struck me, 
     
     
  
 
 
	 01:44:47
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     and I'm gonna again recommend the book pretty highly 
     
     
  
 
 
	 01:44:51
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     'cause I feel like there's a lot in here 
     
     
  
 
 
	 01:44:54
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     that even if some of it doesn't seem to resonate at all, 
     
     
  
 
 
	 01:44:56
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     I think that almost everybody will find something 
     
     
  
 
 
	 01:44:59
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     that you feel like sticks with you 
     
     
  
 
 
	 01:45:02
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     after you've read the book. 
     
     
  
 
 
	 01:45:03
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     Yeah, I recommend it. I really do recommend it. This is a good pick. There's a lot of 
     
     
  
 
 
	 01:45:08
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     interesting stuff in there, as we've said. It's not a big book. I recommend going to 
     
     
  
 
 
	 01:45:13
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     it. There's a bunch of still really practical things we've not even touched on. 
     
     
  
 
 
	 01:45:18
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     Yeah, there's a lot we haven't touched on. 
     
     
  
 
 
	 01:45:21
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     I think people could get a lot from this, so I recommend it. So again, it's Triggers 
     
     
  
 
 
	 01:45:24
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     ► 
     by Marshall Goldsmith. It's a very, very good book. Before we go, cortexmerch.com. Cortexmerch.com. 
     
     
  
 
 
	 01:45:31
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     there buy merch at cortexmerch.com.