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558: My Bucket Is Full

 

00:00:00   from relay this is upgrade episode number 558 recorded monday april the 7th 2025 this episode has been brought to you by oracle squarespace and delete me and it will be not just has been but will continue to be i am jason snell doing my best to hold the show together while mike hurley is on paternity

00:00:29   leave and joining me for this episode the latest in our cavalcade of guest stars it is developer

00:00:37   extraordinaire pedometer plus plus and many others and of course a co-host of under the radar here at

00:00:44   relay it is underscore david smith david welcome to upgrade again welcome back i guess you were on when

00:00:51   i was on in new zealand so welcome back i think yeah no it's it's good to be back it's a you know

00:00:56   upgrade is a one of my favorite shows and so it's a privilege to be able to be here and to try my best

00:01:02   to you know fulfill in the very large um uh shoes left behind by mike so it's i'll do my best i mean he

00:01:09   does have big feet uh all right uh we like to start every episode of as you know of upgrade with snell

00:01:16   talk this question comes from brance who said do you have a beloved or just favorite baseball cap that

00:01:22   you like to wear i assume it's a giants cap but i'd love to know and brance uh you you got me

00:01:30   it is a giants hat i was just i went to a baseball game yesterday uh first game of the season for us

00:01:37   it's opening weekend and uh i was talking to lauren as we were walking there because i was wearing a

00:01:44   different hat from the hat that i usually wear also a giants hat but in a different style

00:01:48   and i said to her i'm trying to wear this hat a little bit more because i'm trying to

00:01:53   stave off slash uh prepare the way for the inevitable failure of my most beloved baseball hat of the

00:02:02   moment because you know i mean they don't last so so you have you have your time with any article of

00:02:07   clothing and you know that it's going to end and it's going to wear out and the more you wear it the

00:02:10   more it's going to wear out and so uh a few years ago for christmas she didn't even remember this

00:02:15   lauren bought me a and i should specify uh lauren uh we have there are lots of laurens uh there are

00:02:23   involved married to people involved in podcasts anyway my lauren snell uh bought me this hat for

00:02:29   christmas and it's an orange uh giants hat with a white sf logo on the front it's sort of connected to

00:02:34   their uh alternate city connect uniforms they used to have but um doesn't have like a golden gate bridge

00:02:40   on the side or anything like that it's just uh orange with a white sf and i really like it the

00:02:46   bright orange it's comfortable um but i wear it all the time and it is going to die at some point i'm

00:02:52   going to be sad but for now that is pretty much every time i leave the house um especially most of the

00:02:57   time i leave the house i'm walking the dog uh i put that hat on and so that is my favorite hat and

00:03:03   then the the hat i'm breaking in is a it is a little more fitted the fit is different you know

00:03:07   it'll my head will stretch it out and it'll become incredibly comfortable over time but

00:03:11   uh and it's it's what i call my classic uh giants hat when i was a kid i got a giants hat that was

00:03:15   um black with an orange brim which was not briefly in the 70s i think it was a standard hat uh now it's

00:03:23   like an alternate hat but um but that was my definitive hat as a kid uh i got it signed by a

00:03:28   giant at one point like so every i i make every effort to buy that hat and not the all black hat

00:03:34   because it's just it's just me it's from my history so i like to keep that up so um thank you to brands

00:03:40   for that david you have a favorite it doesn't have to be a hat do you have like a favorite uh clothing

00:03:45   item that i mean i do have i do have a favorite hat i have a hat that i actually um i so i had him

00:03:51   i had a hat embroidered with the widget smith logo which is extraordinarily simple because the

00:03:57   widget smith logo is a round rect that is in right like uh sort of the widget smith because it's every

00:04:03   widget and because it's every widget and so it's it works really well because i feel like it's kind of

00:04:08   a nice it works generally like i'm in it's like my app developer hat because i've been developing

00:04:13   apps in round recs for 17 years and so it fits well it's meaningful for widget smith and i when i had

00:04:20   it made because it was just custom made like i had a a closing clothing company make it for me before

00:04:24   wbc one year i just had them make like three or four of them so most of them are in the sort of sort of

00:04:29   pristine and you know in package in the back of my cupboard so that as i wear where the my current one

00:04:34   out it will i will have a replacement ready to go so that is but that is my favorite hat i i i take it

00:04:40   with me all over the place it's my hiking hat i just all right it's nice it's it's it's i like kind of

00:04:45   like that it's understated because it doesn't have any sort of obvious logos on it it's just

00:04:50   a blue round direct but it means a lot to me but it doesn't mean anything to anyone else i don't know

00:04:54   i i think if you know you know as well though the round exactly i think if somebody in this business

00:04:58   were to spot you uh it's fun so yes if if i'm out in the isle of sky and i see a guy in a round

00:05:04   wreck hat it's probably you it's probably me the i i realize now that your most popular app by far

00:05:10   is widget smith and i introduced you with pedometer plus plus but that's because um that's the one that

00:05:16   i use more often and uh you gave me some great hiking advice when lauren and i were in scotland

00:05:22   um nice kind of low impact hiking advice and uh we had a great time and we used pedometer plus plus

00:05:29   because you sent me like the track of where we were going and it was great so um available where all

00:05:34   apps are sold there's only the one place but um plus plus and widget smith of course all right let's

00:05:40   move on to the segment i introduced while mike is on paternity leave which is called fatherly advice

00:05:47   for parents to give advice to mike if they have any uh it could be deep it could be light david do you

00:05:54   have any words of wisdom to impart to our new father mike hurley sure so i am in the unique uh position

00:06:02   amongst your cavalcade of guest hosts who i have um i've met baby hurley i've held baby hurley i've

00:06:09   seen mike in this in action as as a father and so um breaking news everybody we've got a witness

00:06:17   yes so i i am in the unique position of actually seeing having seen mike uh take you know take the

00:06:23   advice he's been receiving over the past several weeks and putting it into practice um so the first

00:06:28   thing i would say is that if he is listening to this you're doing a great job i can say that with

00:06:32   actual confidence and um you know firsthand experience that you're doing a great job and

00:06:36   um things are you know it's it's wonderful to see the you know him and you know grow into this role

00:06:41   and it's been really cool and just a privilege to be a part of that and i think when i think of the

00:06:46   advice i'm obviously i'm coming to this you know coming to this segment late late late late into it and

00:06:52   so a lot of great advice has already been given and i think the thing that i was thinking about uh

00:06:56   sort of what hasn't been said or what i think would be important and useful to say

00:06:59   is that i feel like it's one of the the important thing to make parenting a sustainable thing is to

00:07:06   be kind to yourself in this process and understand that while advice and information and these

00:07:13   instructions and things that you get are useful and helpful and it is clearly you know it allows

00:07:18   you to potentially to be a better parent uh being a parent is not some is not a like a lego kit where

00:07:24   if you get the right advice you get the right instructions and you do the things in the right

00:07:28   way you're going to get the outcome that you desire um it is very much like you could do everything right

00:07:33   according to the book and not get the outcome that you hope for or the situation that you want or

00:07:38   things like that and that is not a failing on you as a parent that is the reality of being a parent

00:07:44   is that it is not this thing that there is a a sort of a riddle to be solved and once you've solved

00:07:49   the riddle in the right way the key will turn and everything will be great it's that's just not the

00:07:53   way it is you can do everything right and it just won't turn out uh the way you hope and so you have

00:07:57   what in order for that to be sustainable is to understand that you need to be kind to yourself

00:08:00   and understand that it's that's not you being a bad parent when those situations come up when

00:08:05   inevitably the things aren't going the way you want them to be that's just part of the deal and i

00:08:10   think especially it's difficult because i feel like parenting is a multiplier on your emotions and your

00:08:16   feelings where some of the like my greatest joys and sort of deepest regrets have been related to

00:08:22   parenting not necessarily because the circumstances were so much more dramatic um to other parts of my

00:08:27   life but i feel like the way i feel about uh the way i interact with my kids is just is bigger it's

00:08:33   like there's a 10 times multiplier on the way that it makes me feel and so i've learned over you know

00:08:37   over the years of being a dad is being careful about being kind to myself in that and not beating

00:08:42   myself up when things um aren't going the way that i want them to be um i mean and certainly

00:08:47   it's lovely when things do you know you take take it you take advice and you work on it and it goes

00:08:51   great that's awesome but understand that in some ways that is less that is not as much you're doing

00:08:57   um than you perhaps wish or thought it might be and so be kind to yourself as a result yeah i've

00:09:03   noticed a lot of parents especially new parents who have this attitude it's actually more dangerous when

00:09:07   they're not new parents that they can control everything and you can't you just can't they're

00:09:14   people and they've got their own you cannot control them and i i sometimes think your your attempts to

00:09:19   try will frustrate everybody involved so you got to roll with the punches i think that's great advice

00:09:25   and thank you for the eyewitness report i hadn't considered that but yeah that is absolutely true

00:09:30   no okay can confirm baby hurley is very cute extraordinary you are you've beaten mike to be the

00:09:35   first-hand account of baby hurley which is true amazing on upgrade which is amazing uh and i thank

00:09:42   you for it i'll hold that over mike for a long time to come uh i've got a little follow out uh i've

00:09:49   decided to call this segment i'm enjoying the segments i press a button i call out a new segment it's a

00:09:55   it's a thing i'm trying out as as a as a interim driver of upgrade uh on downstream the downstream program

00:10:03   last week here on relay episode 92 i first off i was rejoined by julia alexander who was the original

00:10:11   co-host of that show and um got a job working for disney and couldn't do media anymore and decided

00:10:18   that she missed doing media and so now she's back full-time in the media actually working at puck

00:10:23   and hopefully it's unclear to me because puck is in first position to use the entertainment industry slang

00:10:30   uh that's her job and if they say don't do podcasts with jason um she has to say okay

00:10:36   i hope i i will be able to do some podcasts with her um and i would love to keep uh joe dalian and

00:10:43   will carol in the mix as well so it could be a fun uh kind of a new look downstream we'll see but

00:10:50   anyway on that episode which i encourage people to listen to because julia's brain is a marvel to

00:10:55   behold and i had forgotten quite what it's like to go on the ride of hosting a podcast where you feed

00:11:00   her a topic and she just goes it's amazing uh we i mentioned there a thing that i also wrote up on

00:11:06   six colors which is my unsuccessful return to netflix's ad tier so i tried to cancel netflix and realized i do

00:11:15   lots of podcasts about things on streaming including netflix and that i i realized i probably am gonna

00:11:22   i'm gonna need to be more flexible about turning it on and off uh i wasn't happy with paying for it every

00:11:27   month and paying 18 a month but uh i decided to go back and try the ad tier because it's ten dollars cheaper

00:11:32   and uh and i talked about this on downstream and i wrote about on six colors the uh how unpleasant it was

00:11:40   because one i bought a tivo in like the year 2000 and so i haven't watched ads outside of sporting events

00:11:46   on television all this time and to have unskippable ads as part of the experience is brutal and i'm not

00:11:52   wired for it anymore yeah but also as julia pointed out and joe adalian mentioned this joe adalian

00:11:59   mentioned this uh on blue sky when i posted this story too it's also just badly done by netflix like

00:12:05   there were ways that they could have placed the ads to make it a better experience and you distinctly

00:12:10   get the feeling that netflix didn't care and that's like that's the worst part is that is that you know

00:12:17   ads aren't inherently the worst right i know different people have different opinions about ads and some

00:12:24   people think that apple's marketing of their own products is ads which i i would argue marketing your

00:12:28   own stuff is not quite the same as ads unskippable commercial advertisements inserted in shows is pretty

00:12:34   strong but like even then there's a right way to do it in a wrong way to do it and my experience with

00:12:38   netflix was so bad and such the wrong way to do it that i literally just gave them 10 more dollars the

00:12:44   next morning so i didn't have to go through it no and i think i loved at the end of your we talked about

00:12:49   like the the way of thinking of ads as it's is there an amount of money you would sort of volunteer to

00:12:55   be paid to have that experience like if you know if someone came up to you and said i'll pay you 120

00:13:01   dollars a year to sit here and watch ads and ruin the moments of the media that you are in deeply in

00:13:08   you know you're in a really thrilling interesting engaging moment of something that you're in you're

00:13:13   watching and then you know being paid to have it interrupted and i think that is an useful framing for

00:13:19   that kind of a thing where there are some things where an ad is fine and works well and like this show

00:13:24   has ads and i don't think that is a bad thing um but i don't think it is the kind of media where that is

00:13:30   deeply disruptive to the you know your experience of listening to this show whereas so much of visual

00:13:36   media in particular you you like part of it is about being transported into a world and so you're you

00:13:43   know you're in that place and you're experiencing that thing and then suddenly you're being like

00:13:47   yoinked out of it is very disruptive in a way that like is just different and so i think i think what

00:13:54   you're doing makes a lot of sense and i'm very much the same way that i would not i would not prefer i

00:13:58   would not do the ad tier of something uh like like netflix i'd rather either have it or not have it

00:14:03   and if i'm trying to if we're trying to save money with netflix i'll have it for three months you know

00:14:06   it's three months and then cancel it for three months and then do something like that instead

00:14:09   yeah i the the intellectual exercise of mr netflix offering me 100 120 and honestly like

00:14:16   i think there are a lot of people who are not bothered by ads this bears out there are a lot

00:14:19   of people who are not bothered by ads or by certain kinds of ads and really would rather have i mean

00:14:25   that the balance is yes give me 120 back off my netflix subscription every year and i'll deal with

00:14:31   the ads and it'll be fine i think that's where you get into that whole sort of like what are your

00:14:36   priorities but also how what is the quality of the ad experience and that's the other thing that julia

00:14:41   and i uh touched on which is if i'm netflix i need to start as part of my show development process and

00:14:47   the ad tier happened so quickly that a lot of shows were already in development they couldn't do this but

00:14:51   you need to go to every show creator on netflix and say we're doing ads and you don't need to put

00:14:58   like network tv you know crescendo fade out fade in uh kind of like act breaks but like what i said on

00:15:08   downstream is um the incomparable has uh dynamic ads in it because for various reasons and i don't love

00:15:15   it but we offer a a very reasonably priced membership if you would like to not hear those ads

00:15:19   but my editor steven schapansky has a standing order to find natural breaks in the conversation

00:15:29   and in his edit he actually pushes those breaks out a little bit so that there's just enough of a pause

00:15:36   that i can reasonably drop a dynamic ad insertion point there and it's a break in the conversation and

00:15:43   and so netflix needs to do that with all its creators it needs to say you need to identify

00:15:48   and here are the specs here's where we want to put these ads roughly at 15 minutes and 30 minutes

00:15:53   whatever it is and say you need to identify and tell us where you think the reasonable breaks are

00:16:00   because otherwise there it's you're going to be sad because people are going to get disrupted from

00:16:06   your work and that's you know they don't necessarily have to go as far as just insert commercial breaks

00:16:11   like it's a network tv show but you got to do something uh and they they should already be

00:16:16   doing that and if they're not it's really malpractice and it's too bad because an ad product doesn't have

00:16:21   to be this terrible but you got to make some you got to do some work basically yeah um i also have one

00:16:28   little side note that i'm going to slide in here which is uh i wrote a piece last week because there was

00:16:34   a report about how apple tv apparently has a lot of apple tv plus apparently has a lot of churn

00:16:39   churn being uh industry term of art for the idea that people are dropping off of their subscription

00:16:44   like what you just described david about have it for three months turn it off again that's a churn rate

00:16:49   we get that for like our members memberful subscription rates i know that mike and steven have talked about

00:16:54   how like relay subscribers it's a very low churn rate and memberful has said that to us that

00:16:59   that people are loyal and they stay with the program and they're not dropping off and coming back on and

00:17:03   things like that that's awesome but this report said that apple actually has pretty big turn rates

00:17:08   for tv plus which surprised me a little bit but the theory is they don't have a very big catalog and so

00:17:14   people watch whatever they came to see and then they drop off because there's nothing else to watch and i

00:17:19   thought one of the great surprises of the last five years for me is that apple tv plus has actually done

00:17:24   a really great job making tv shows and i didn't think i mean i thought it would be okay but their betting

00:17:29   average is much higher than i thought so just using shows i watched and there are a few shows that

00:17:34   people keep mentioning that i didn't see a lot of the cases it's lauren watched it without me because

00:17:38   i do all these podcasts and so she's got time to watch tv shows um and once she watches it i kind of can't

00:17:44   watch it because i have very little time uh to watch tv when she's not around and so if she watches it i'm not

00:17:50   gonna make her watch it again um very rare shows that she'll say i'll watch that again and and but still

00:17:57   just with the stuff that i watched i did a top 10 list of apple tv plus shows so if you're somebody

00:18:02   who is apple tv plus curious and is going to come back for some other reason um check out my story

00:18:08   it'll be in the show notes because i i gave you 10 plus i ended up with three like honorable mentions

00:18:14   that i couldn't even get i decided to keep it to 10 but i think there's a lot of content plus there

00:18:19   there were a bunch of documentaries i put on there and some movies that i really enjoyed i think if

00:18:24   somebody's going to sign up for tv plus for a month uh you will be able to get your money's worth out of

00:18:29   it uh without a problem so i was i was just surprised at at how many shows i really really liked on apple

00:18:34   tv plus over the last five years yeah and i'd say apple tv feels very like a kind of service where you

00:18:40   may be able to subscribe for i mean i get it because i'm an apple one uh bundle subscriber yeah but i think

00:18:48   if you aren't and you are signing up to two you know you wanted to watch severance you wanted to watch

00:18:51   ted lasso whatever it was the show that got you in it's like there's enough there that it can keep

00:18:56   you busy for a few months it may not be a subscription that you would keep going forever because the pace

00:19:02   of new awesome stuff maybe isn't high enough for that but at this point there's plenty of back catalog

00:19:09   stuff that if you haven't been a subscriber before and you're coming in with something there's going to

00:19:13   be some really there's some very compelling good quality stuff in there and i think that works well if

00:19:18   you were you're just looking for something new and different i think a lot of it has a slightly

00:19:22   different feel to um to the kind of content you have on your prime or netflix or some of the other

00:19:27   options as well sure for sure okay this episode of upgrade is brought to you by oracle there's a

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00:20:43   and all of relay let's do some follow-up arthur wrote in and this is truly the magic of podcasting where every now

00:20:54   and then you talk about something and you get somebody who has a perspective on it that you

00:21:00   i mean that person you know that person exists but the fact that they listen to your show when you talked

00:21:05   about this particular topic is kind of mind-blowing so this is from arthur arthur says hey jason i was so

00:21:12   tickled to hear you have uh you have the franklin mints pewter model of the original starship enterprise

00:21:18   because i was the developer of this breakthrough product i vividly remember the brainstorming

00:21:25   session that birthed it somebody suggested we replicate the space shuttle and i said who would

00:21:29   want that it turns out lots of lego people how about the starship enterprise i was almost hooted down

00:21:35   but persevered it turned out to be a monster hit the first ever high-end star trek collectible

00:21:41   thank you arthur for writing in um it is you have to keep in mind that this is in early days of

00:21:49   everything is a collectible now but early days of the collectible and this thing is very much high-end

00:21:55   it's heavy it's not like a cheap plastic model or something like that in fact uh when i when i talked

00:22:00   about it with dan and i talked about how the the um stand snapped off inside i'm not sure i can even

00:22:06   get the thing that snapped out out of there so it may there may be no way to mount it but what i heard

00:22:10   from a lot of people was do you have this one do you have this one and it's all the successive

00:22:14   franklin mint models of various starship enterprises so that is the sign of a very successful product

00:22:21   so thank you arthur amazing that blew my mind it's amazing i mean uh you gotta it's it's the joy of

00:22:28   having a podcast i suppose you just never know who's listening like it's it's it could be anyone

00:22:32   anywhere in the world and they our lives could cross in all kinds of interesting ways i i know i know

00:22:37   for a fact that i don't know if this is still true but the the one of the hosts of one of my favorite

00:22:40   podcasts uh their dad listens to upgrade apparently or listened at some point and it's just like what

00:22:47   how anyway um connor wrote in uh because we mentioned uh mill valley there was a question from casey

00:22:56   about uh disclosing my location and somebody then followed that up this is like third generation

00:23:01   follow-up at this point all hail john syracuse um about bj honeycutt who is the character on mash

00:23:07   who was from mill valley and then we talked about how i've got like a mash streaming channel and i've

00:23:12   got it all on my plex and there are like streaming channels where you just watch mash and you can just

00:23:16   pull down your pants and slide on the ice it's just super comfortable to watch mash i got this from

00:23:21   connor follow-up on mash as a current military doctor it's hilarious how much of that show is

00:23:25   still 100 accurate particularly any joke related to bureaucratic administrivia a great show to rewatch

00:23:33   thank you connor i also heard from friend of the show todd vaziri about this one of these days todd and

00:23:38   i will do a mash rewatch podcast probably when we're retired um i i love mash um it is funny and kind-hearted

00:23:47   and and absurd and really does uh the bureaucracy stuff is pretty great um last time i watched it i

00:23:54   re i realized it's also super sexist although not as much as the movie um but you know anything that's

00:24:01   50 plus years old you you watch any of that thinking this is the standards of the time and in fact a lot of

00:24:08   the shows that have survived from that were groundbreaking in their time and seem quaint or

00:24:12   even bad now because um things have moved on in part because of them so um i had that with the

00:24:20   original star trek too where people are like oh the original star trek and it's like you don't understand

00:24:24   like just having uhura and sulu in the crew was totally groundbreaking even if there are you know

00:24:33   there are some episodes where you're like oh did they really do that it's just part for the course

00:24:37   for the 60s or the 70s let's see a lot of people pointed out ipads are not all four by three anymore

00:24:44   that's fair they're not that's true they're not um i i mentioned this in the context of the foldable

00:24:50   iphone that's supposedly coming next year that mark german says will be kind of like a four by three

00:24:55   uh ipad when you open it up my point was really i feel like i feel a little like seth meyers doing

00:25:02   corrections here my point was that the canonical ipad aspect ratio i feel like historically is four by

00:25:09   three so that a four by three mode in a fold out iphone is going to be able to run ipad apps i would

00:25:18   say pretty comfortably because we all know kind of what a four by three ipad app looks like even though

00:25:23   the 11 inches 11 inches are a little bit wider screen and the mini since they took the button

00:25:30   off the bottom they use that space and it's a little bit wider screen and that's fine i mean they're not

00:25:35   all no so i i appreciate all all the pedants who wrote about this but my larger point is just i think

00:25:42   if if i said what is the canonical aspect ratio of the ipad four by three is close enough i think

00:25:49   yeah and i think four by three is a great sort of baseline of ipad size to in terms of i imagine when

00:25:57   you're designing a full foldable phone you're trying to balance the aspect two different sets of aspect

00:26:02   ratios in a way that you're trying to you know it's make it a good phone and a good tablet or a good

00:26:09   larger screen and if you can go standard iphone size to four by three you're you're doing well and i think

00:26:15   the sort of argument that oh well then your big screen isn't as good for watching movies or something

00:26:19   well it's still a bigger screen than you'd be watching otherwise and that's not what if that's

00:26:24   all you need is something to watch movies for i don't think a folding iphone is necessarily the

00:26:28   right device for you there's probably a better device for watching it so you're trying to you know

00:26:32   i think four by three is a great in my mind as someone who has made ipad apps since day one

00:26:36   i agree i think four by three is the canonical sort of aspect ratio of an ipad and if it if you're you

00:26:43   know if you're making an ipad app that is definitely an aspect ratio you're going to make sure it looks

00:26:46   good and works well as an app developer right right exactly yeah i i have to admit i'm a little bit

00:26:52   baffled by the argument that four by three is a bad thing because widescreen movies are going to not

00:27:00   look great on it because i mean i guess but just leave your phone unfolded or folded or whatever and

00:27:08   and watch it that way i mean yeah that's not the point the point is that that you you could carry a

00:27:14   phone that opens up to become an ipad like that's the point of it i feel like um so i think that

00:27:19   argument is kind of bizarre because the ipad has always been this way again within reason at four by

00:27:24   three and uh and again talking about mash shot in four by three right so just get in there watch a

00:27:31   lot of mash on your two thousand dollar iphone or three thousand dollar iphone whatever it ends up

00:27:35   costing um i had one other tiny bit of follow-up which is uh there is a new vision pro video that came

00:27:43   out which is the vip access yankee stadium i don't know if you saw this david i did after i saw it in

00:27:50   the show notes because a great a great amount of vision pro content knowing that it's there is part

00:27:56   part of the problem part of yes i'm not regularly i'm not regularly putting on my vision pro and so

00:28:00   yep i was like oh there's a new thing great i'll watch it before we record but and even that i thought

00:28:05   i'd try the new apple vision pro iphone app to do that that came out in 18.4 and i'd give it a try

00:28:11   and i was so confused with even in there because all you can do is add it to the watch list there's no

00:28:16   trailer there's no extra media it's just the short tiny sort of description that doesn't really tell

00:28:21   you what it is yeah and it seemed very strange that the iphone app like why is there no little

00:28:25   trailer here even i mean it's a short piece of content it's only 13 minutes of the thing so having

00:28:30   a trailer for a 13 minute piece of content but still like you can show something and give me some

00:28:35   sense of if this is going to be worth pulling out my vision pro for um so there just was a strange

00:28:39   interaction with this new uh the new iphone app that is supposed to make it you know more compelling

00:28:44   and easier to get into your vision pro and that was not necessarily my experience trying it out

00:28:49   it's a work in progress at least yeah it makes sense that they would they would have that in there i mean

00:28:53   it's nice i appreciate that that app exists but it is kind of bare bones at this point it's better

00:28:59   than nothing but it's also not exactly full featured but okay so yankee stadium um as with almost

00:29:07   everything that i've watched on the vision pro that's immersive i really am impressed with

00:29:12   a lot about it i loved i did feel like i was standing you know on that platform in the bronx

00:29:19   next to yankee stadium and you can see where the where the train platform is and where the stadium is and

00:29:24   then you're down the guys rolling up and down that his metal like uh thing that's got the picture of

00:29:28   babe ruth on it to open up his store in the morning and you're in the bronx you're on the sidewalk

00:29:31   right around the corner from yankee stadium and then you're inside and you're up you're up in the

00:29:36   stands and you're down on the field and you're talking to the guy who's raking the dirt and i'm

00:29:39   thinking they miked the guy who's raking the dirt and then there's a there's that moment where he's

00:29:44   like well i'm done with this i gotta go bye my bucket's full yep my bucket's full i'm gonna start

00:29:50   saying that my bucket's full everybody uh i you know i think immersive video is awesome but then

00:29:57   they show the the baseball stuff and i remember david you know when there were the demos of it

00:30:02   back yeah two junes ago now june 23 they had that one moment where you were in the camera well at

00:30:12   fenway park and there's a ground ball that gets thrown wide of the bag at first and i thought oh my

00:30:18   god this is amazing yeah and there there's been almost nothing since then that was uh baseball

00:30:25   related and i see all these clips and it's of a mostly of a yankees dodgers game during the regular

00:30:30   season last year they did for apple fortunately for apple that was also the world series matchup so it

00:30:35   got to seem a little more momentous than it otherwise would have um and joe buck did the narration which i

00:30:40   thought was really good to get a a well-known voice to do it um those moments whether you were down on

00:30:46   the field or behind home plate or up in the upper deck uh there's a a fly ball to the wall that you

00:30:55   know you can watch the arc of the ball like those individual moments i thought were again really

00:31:01   amazing but all it really makes me want to do is say can't you guys figure out how to do a game in

00:31:07   this format because these little tiny highlights from a year ago are really not cutting it as amazing

00:31:13   as they are no exactly i mean and i remember watching i was i was in one of those demos two

00:31:19   years ago as well and it's like oh this is cool wow this is that they're talking about baseball that

00:31:24   must be cool or same with basketball all these sports and it's been two years since that almost

00:31:30   and you know it's there's just nothing there and i and i don't it seemed would seem very surprising to

00:31:36   me that the reason they haven't done longer form sport content is because they don't they don't think

00:31:41   it's good that it's not compelling that it's not interesting that seems that it doesn't make sense it

00:31:46   seems weird that they just haven't done it that it hasn't been and whether that's single games whether

00:31:52   that's other leagues or other ways of doing it like it might be complicated with with rights and so

00:31:57   it's better to do with an all-star game or something the home run derby like any of these events that

00:32:02   you can imagine would be easier to get rights for there's none of it's happened it's unsurprising that

00:32:07   that fenway park uh shot that was in the original demo trailer was a friday night baseball game so it was

00:32:13   an apple tv plus game and that dodgers yankees game that they shot all that stuff at was a friday night

00:32:18   baseball game on apple tv plus sure so they that is how they got around the rights issue is they actually do i

00:32:25   mean even if they had to do additional deal with major league baseball or whatever it's like it's their game

00:32:29   they it's their announcer they have they have some latitude there but yeah i'm i'm sure there are horrendous

00:32:36   technical issues right but i and and for all we know they've tried stuff and said it's just not good

00:32:43   enough but i think an ongoing complaint about the the vision pro and i know that our pals on atp have

00:32:51   talked about this a bit but i think it is a really good point which is sometimes apple is too precious

00:32:58   and i feel like if there was ever a project to not be too precious about it's the vision pro the vision

00:33:04   pro is already the exception apple shipped a product that's not a mainstream consumer product at all it's a

00:33:09   tech demo and a developer kit and a point the way toward the future which is why when it came out i

00:33:14   likened it to like early personal computers it's like this is not the end product this is like

00:33:18   expensive step one on the way to something that might happen in five or ten years if you're lucky

00:33:22   and so don't be precious about it like you're like well we did a baseball thing and it was 3d but not

00:33:29   quite immersive and it was okay but it wasn't really up to our standards i would say

00:33:33   what are your standards for the apple vision pro because i think you could you got a lot of latitude

00:33:40   there that they're not they don't seem to be taking because what unless it was really bad and i have a

00:33:45   hard time believing it was really bad or that it was technically impossible which i could if somebody

00:33:52   wanted to come to me and say actually the immersive video was so enormous that there's no way we could

00:33:56   stream it live um i i'd be like okay but could you do a version of it that's a little less immersive

00:34:02   that you could stream live and we could try it like can we try this and i i that's my frustration is

00:34:07   i feel like they are letting uh the perfect be the enemy of the good as the saying goes yeah and it's if

00:34:14   that's if it's impossible that's one thing but it's if it's just being precious that doesn't make

00:34:19   make a lot of sense and as someone who bought one and doesn't i mean i you know i had other reasons

00:34:23   to buy a vision pro but it is not a compelling content device at this point there's just nothing

00:34:28   you know 13 minutes of baseball content over out of you know over a year later is just not much of

00:34:35   anything and so if you're into baseball that's not a reason to get a vision pro yeah for sure it's not

00:34:41   and that's i think one of the interesting arguments i know ben thompson made this argument there's like

00:34:44   there are people who would buy a vision pro if there were nba games you could watch immersive from uh

00:34:49   from the sideline from you know basically the front row people would be like yes i'll buy it i'll pay

00:34:55   for the subscription whatever and i think there are people who would do that for uh for theater

00:35:02   uh i think there were people who do that for concerts but the fact is we seem to be in the

00:35:08   era of little tasters as tech demos with this product and i mean fair enough but at some point

00:35:16   i'd really like to see something more and and i should say uh my colleague on mac break weekly alex lindsey

00:35:24   has been talking about how black magic has finally released uh and gotten to some customers hands this

00:35:31   immersive video uh camera that black magic is making and selling and that's a big step forward

00:35:37   and why alex is excited because everything up to now has sort of been these apple rigs that

00:35:41   apple has put together but now people who are not apple will be able to shoot immersive

00:35:46   and uh black magic also put out a press release i think last week that da vinci resolve has been updated

00:35:52   to support the format for it so we may yet get there but i feel like apple has had whatever a couple of

00:36:01   years to experiment with this content and are they going to really leave it to others to try and take

00:36:07   it across the goal line i i don't know i'm i'm surprised by that i'm surprised that yeah that there

00:36:13   hasn't been more there and then the longer they did the longer they don't lean into it too i think the

00:36:18   harder of a sell it is to a third party to want to be the one to do that work because the vision pro

00:36:25   becomes just nothing as it it doesn't have a user base it doesn't have an audience and if it doesn't

00:36:30   have a user base in an audience no third party is going to want to try and bootstrap that audience to

00:36:35   it yeah and so the longer apple waits though they may at some point be on sort of unrecoverable from

00:36:40   because it just becomes the oh that's the expensive toy that rich people get you know but it doesn't

00:36:45   actually have anything compelling or interesting on it yeah it's um it's very funny and i feel like

00:36:51   this way every time i talk about the vision pro where they do things and i'm impressed by them and i'm

00:36:55   excited by them and then that leads me to be disappointed because my disappointment is is about

00:37:01   unfulfilled potential and about showing me these incredible right it's like when are they going to get

00:37:07   to the fireworks factory that's essentially it or like okay you promised me this thing but all you're

00:37:13   giving me is tantalizing bits of what it could be without actually doing the thing that it could be

00:37:19   um yeah it's just it's just really frustrating but uh but i i'll keep watching the clips i just would

00:37:27   like to see i'd like to see more i just i would like to see more i'd like to try it i i i would rather

00:37:33   and this is to go back to ben thompson um because i don't agree with his put a camera somewhere and just

00:37:38   let it sit there all the time i think that you could do a little bit more than that but i am a

00:37:43   believer that if apple gets something and there are people inside apple who are like oh this isn't really

00:37:48   very good just put it out there we'll tell you right the audience will tell you if it's good or not

00:37:54   but i feel like they're just not even willing to do that like let be willing to to experiment and fail

00:38:01   that's okay that's okay i i'd honestly be willing to watch a not live sporting event that was mostly

00:38:11   intact just to see what the experience will be like in the future if we could stream it live but they

00:38:17   don't seem interested in showing it yeah and weirdly into to talk bring up another like media sort of

00:38:23   term it makes me weirdly the vision pro in this kind of way feels a bit like a chekhov's gun that like

00:38:28   they introduced all these possibilities or in the first act but none of them have come to anything and

00:38:34   it feels like as a as a as a part of the audience you're like well when is that going to pay off when

00:38:38   was that thing they brought up at the beginning you know two years ago at wbc that clip you know from

00:38:44   if of baseball like it's they put it out there where's the payoff if that if yeah where's the payoff

00:38:49   where is all these things that they keep putting out there but never actually paying off and that

00:38:53   at some point at some point that's exciting like it's like oh what's what's you know what's going to happen in

00:38:57   act two what's going to happen in act three but if at some point you feel like there's all these things

00:39:01   that just were introduced but never actually paid off on yeah frustrating story of the vision pro in a

00:39:07   lot of ways let's say it's time for rumor roundup yee-haw thank you thank you i don't know why that

00:39:16   became a thing but it became a thing um so when dan and i did upgrade last time we pre-recorded on a

00:39:21   friday because i went away for the weekend um so we missed two editions of mark german's newsletter

00:39:27   which you know is the premier source of rumors for this entire community and for rumor roundup

00:39:32   um last week's german you know rumors included the inevitable m5 ipad pro and m5 macbook pros that

00:39:41   will come this fall and he talked about an m6 ipad pro and a macbook pro eventually getting oled

00:39:47   probably around m6 and i think those have been talked about a lot um but and he also talked

00:39:54   about this was interesting uh new apple health plus service that might exist where they're trying to

00:39:59   create ai quote doctors yeah never like i never like quotes around the word doctor that's not good

00:40:08   no i'm a doc i'm not a doctor but i'm a doctor in quotes like not hmm i don't i don't like that at all

00:40:15   it's a bit of dr nick vibes right it's not the that's not the kind of doctor you want

00:40:20   uh yeah i i don't i mean i like the idea of apple trying to use its technology to take

00:40:30   okay so let's step back and you actually are are a great example of this because you've got all that

00:40:37   pedometer data but like yeah we swim in personal data it's this life logging thing we swim in personal

00:40:43   data there is so much personal data the more health sensors you've got the more personal data you've got

00:40:48   and what does it mean does it mean anything and and i even now am overwhelmed in the health app where

00:40:54   it's trying to tell me all these various things so i can see some benefit in just trying to do a

00:41:01   better job of communicating when you when your system spots things good or bad out of the soup

00:41:07   of data because no human being can be expected to look at the soup of data so that that part's fair

00:41:13   you know what do you think about this yeah i mean i think i don't like the idea of an actual like

00:41:18   presenting it as an ai doctor like it being a doctor is not that's not that that is a different

00:41:23   thing that is a medical professional who's spent many many years being qualified to give you specific

00:41:29   medical advice yeah but on the on the positive side i feel like one of the biggest disconnects that apple

00:41:36   has on in this area is the way that they collect more and more detailed data about you and all the time

00:41:45   and they know your apple watch and your iphone know so much about you and i like i know this from

00:41:49   someone who's been making you know health-based apps for more than 12 years like there's tons of data

00:41:53   there but the challenge is actually making that useful and meaningful and helpful that it's easy to

00:42:02   show data to a user it's difficult to show useful data to a user and i think their history here is

00:42:09   complicated because so much of health the apple seems very reluctant to ever actually tell you

00:42:17   anything about your health they tell you information about you but they don't tell you what that means

00:42:23   is that a good thing is this a bad thing do you want more of this number do you want less of this number

00:42:27   i feel like they try very hard to not do that almost intentionally and at this point it feels

00:42:32   intentional and so i guess the optimistic version that i would have of something a story like this

00:42:37   is that apple would be trying to go beyond just giving lots of data to actually interpreting that

00:42:43   data for you and making that leap from being just a data collector to an actual like something a giving

00:42:50   you advice and that's certainly i can see why they have been reluctant to give you advice because when

00:42:56   you give someone advice if you give them bad advice then there you've given someone bad medical advice

00:43:00   and that could get really problematic but on the other side like i think of the uh the last year

00:43:05   we got training load um and vitals for the two big health features that were added um to watch os and

00:43:11   sleep sleep apnea detection too right oh sure you're right and sleep apnea protection in some ways is more

00:43:16   straightforward because it's a that's a good thing that they were able to sort of more buy in a binary

00:43:20   state give you information and say you have it or go see a doctor or don't like is to some degree what

00:43:25   they're saying but like i look at the training load thing and i've been making fitness apps for

00:43:29   years and i have no idea what this is trying to tell me i look at the graphs and it's like your

00:43:33   your 26 percent of your your last seven days or 26 percent above your 28 previous days it's like

00:43:40   okay is that is that good do i want that to be the case do i want that to be bad do i want

00:43:48   and like there are other fitness devices i've used which are much more prescriptive that they start to

00:43:52   to have these things to try and be like hey today it seems like you've been working too hard you're

00:43:56   working yourself down you have a sleep debt um you need to sleep an extra 30 minutes for the next two

00:44:02   nights to get back to sort of where you should be they're giving you some kind of advice and i think

00:44:07   they've seen apple has seemed so reluctant to ever give a any kind of prescription out of the data and i

00:44:13   would when i see a feature like this rumored it's like that would be the wonderful thing i think is

00:44:17   just taking one step across the threshold there and i hope that they're doing that kind of thing i

00:44:23   don't need an ai doctor to replace my actual doctor i it's wonderful that the apple watch is able to

00:44:28   very have these off ramps where they're like we're seeing something here that isn't healthy but they're

00:44:35   and go see a doctor but those tend to be these very severe or more profound conditions that they're

00:44:42   identifying and it would be great if rather than waiting until these massive off ramps like you have

00:44:47   arterial fibrillation or some really you know sort of meaningful problem they could be like hey it seems

00:44:52   like this is happening and you should potentially do something you try and sleep more or oh it seems like

00:44:58   you're doing less rather than it just being these numerical things that they tend to do now whereas

00:45:03   the fitness trends is just are you walking more now or less than you did before which that's could

00:45:09   the that doesn't help you if am i working walking enough right should i be walking more or less

00:45:15   there's it's just telling me you're walking less you get what i'm saying no i don't get what you're

00:45:20   saying what are you saying yeah and like you go on like my this drives me crazy you know you go on

00:45:24   holiday and you have a have a you know you you're walking a lot and so then that you know a week

00:45:29   later or two weeks later you get a trend update that says oh you're walking way less and it's like

00:45:33   yeah yes that is true that is numerically accurate but it is not helpful um to tell me something like

00:45:39   that and so i hope that they could be smarter about it yeah yeah no i agree that this is the

00:45:44   it's all the details i have this argument with people sometimes where where um something will get

00:45:50   announced whether it's a product or a movie or whatever and people are like oh that's going to be

00:45:54   terrible like well anything anything in human endeavor could be good or it could be bad

00:46:00   it could be a you know and so i look at this ai doctors thing and i think okay first off that's a

00:46:05   simplified thing and i think apple's team of health doctors that they have in the health team

00:46:11   are are not are like you're not gonna apple's so careful with this stuff it will never be called

00:46:15   anything like doctor right it won't be no but there's a question of like will it be too far

00:46:22   where it's like super aggressive and annoying will it be so restrained that it doesn't tell you

00:46:27   anything which is kind of where they are now or where do they put it in the middle and there's an

00:46:31   art to that like you said of like can you step over the threshold a little bit because algorithms are

00:46:37   going to do a better job of looking at that data than any person uh because there's too much data

00:46:42   even a doctor doesn't want to see all that data a doctor wants to see some specific data that they

00:46:46   will it be able to evaluate but if you can if you can do a better job of interpreting all that data

00:46:52   in order to provide actionable feedback to me and ideally intelligent about who i am and what my goals

00:47:01   are because i i when when that um training load thing was pitched to me at wwc last year by people on the

00:47:08   watch team um it was strongly pitched as being for people who are very serious athletes and i thought

00:47:18   okay but everybody gets asked to rate the strenuousness of their workout now yeah and if that's a feature that

00:47:30   most people don't want you should probably i mean i let them turn it off but you should probably like

00:47:37   intuit that that's not a feature for this 55 year old man who's just trying to get out and exercise

00:47:42   for 30 minutes a day right it may be too much for them and and it's just dumb stuff like that so like

00:47:47   it could it be smarter yes will this make it smarter i don't know it could be good it could be bad

00:47:51   um i think it's a little bit weird if they put some of this stuff behind uh a service i get why they

00:47:58   want to do services but at the same time it mutes the argument for the apple watch as a health device

00:48:02   um if if they you know they're talking about making a lot of video content i i have a question for that

00:48:07   um dan morin and i were talking about that last week on the six colors podcast the idea that

00:48:12   there's what's the line between fitness plus and health plus content and there is like i was thinking

00:48:19   about how kaiser my medical provider provides me with all these videos that are boring and dumb but useful

00:48:26   but boring that are like here's a stretch you can do right and i'm like okay maybe there is some

00:48:34   preventative some stretching some some like maybe there is content that be created that is more health

00:48:40   than fitness and that fitness is more like an exercise class and health is more broad than that

00:48:45   i don't i don't know it's a challenge and that may be why this product doesn't exist yet

00:48:50   is that it's kind of hard to quantify what it would be but um but i love that apple has made this device

00:48:56   that i wear every day that is monitoring me in all sorts of ways i i just i feel like in in a lot of

00:49:02   cases they like to use your metaphor they don't step over the threshold they're willing to tell me

00:49:08   that my sleep with the sleep apnea they'll say not elevated no evidence of sleep apnea or it's funny i

00:49:15   got this week i got a couple instances of elevated breathing disturbances and i thought well all the

00:49:23   pollen is out there so it's allergy season my breathing is disrupted from what it has been but like a lot of it

00:49:30   it's just like you said oh you walked a little more or a little less like okay so like your your

00:49:38   oxygen intake level has gone from uninterpretable figure to other uninterpretable figure i'm like

00:49:46   what is what are you doing here so definitely more could be done i just don't know what whether they

00:49:51   are going to be willing to do it to step through that door absolutely and i think a lot of it is very

00:49:56   much you have to have be able to have have a conversation with your device in the sense of

00:50:01   giving it goals giving an understanding of what it is you're actually trying to understand and if you

00:50:05   don't have that if all you have is the numbers and whether the number is good or bad depends on what

00:50:10   your goal is if you are training for a marathon you want your certain numbers to go up and certain

00:50:15   numbers to go down and if that's not what you're doing if you're recovering from an injury you potentially

00:50:20   want very different things and if those numbers were going in the same way as the person who was

00:50:23   training for a marathon it would be counterproductive and so you have to be able to tell it what you're

00:50:28   doing and what phase of fitness and health you're actually in yourself yeah for sure this episode of

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00:53:00   david it's time for the details

00:53:04   or as steven hackett coined it on connected last week i guess the details because it's not in

00:53:11   18.4 is not in beta anymore really it's now it is out in the world it's just out in the world there

00:53:18   is an 18.5 ios beta now uh and all the 0.5s are out there they seem to have nothing in them

00:53:26   they seem to be like empty containers for bug fixes which is fine that's fine but um i was wondering uh

00:53:34   we should talk about 18.4 just being out there uh since we i just waved past 18.5 to call this the

00:53:39   details um i have realized now and so for 15.4 for mac os that uh when i do a full-on update

00:53:49   to a new version one of the things that happens is a whole host of permissions just get reset and so

00:53:58   all of my podcast animation on my mac automation on my mac that is involved with things like

00:54:04   um running a shortcut or running an apple script that that controls the finder or something like

00:54:11   that and they all break when i do an update and i found like that my apple script i literally it's

00:54:18   an applet it just runs and it throws an error and what i have to do is i have to open it up in script

00:54:22   editor and run it and then it asks me oh do you want to let this thing have permission to script the

00:54:29   finder and i'm like well yes i did before and shortcuts the same way i get this barrage every

00:54:34   time i run a shortcut for the first time it's like do you want to look at this folder and i'm like yeah

00:54:38   that's what it's for and it used to work fine but a bunch of those things just get reset

00:54:43   at and it breaks everything literally everything i'm doing until i eventually slowly go through and

00:54:52   use them all and have them yell at me and then say it's okay and then it's fine until

00:54:57   the next update and you know it's not as bad as some of those huge rafts of permissions because it's

00:55:04   only portions of permissions to look like some of the scripting and automation stuff that are getting

00:55:08   hit by this but like it stinks like this should an upgrade should not throw should not ask you for

00:55:15   new permission for the same thing that you already gave permission for it's so frustrating

00:55:18   yeah and as a developer i can say that this is something that is a perennial problem that i run

00:55:24   into with my users where especially things around like health and fitness permissions where

00:55:29   every time that there's a big point update so you know last week um there's going to inevitably be a

00:55:36   collection of people who complain that suddenly it's not stopped working like suddenly pedometer

00:55:41   plus plus isn't counting their steps anymore and why is that and inevitably the answer is you

00:55:46   installed 18.4 it reset the permissions and often in a way that is not as obvious that it got a reset

00:55:53   like it isn't just like the first installation reset it's in this weird limbo state where bad things

00:55:59   happen or the watch has a different permission set now than the phone and it's just inevitably

00:56:04   trouble and so it's just one of these things i don't know what it is about this if there's some

00:56:08   way that they're doing security that if they make a change in this in the you know in the

00:56:12   core os of the system that touches some permission that was granted they need to reauthorize it or

00:56:18   some thing but it's from a user's perspective it is very infuriating when it's not it doesn't feel

00:56:23   like something that should be reset and it makes anything you can you do to your system that makes

00:56:29   a user not want to install the last update is setting yourself your future self up for a bad time

00:56:34   because you don't want to train your users that installing updates will hurt their productivity

00:56:39   hurt their experience make things bad you want updates to only ever be i installed the update

00:56:44   good things happened and that was great yeah yeah this goes back to as we're entering potentially

00:56:51   in ios redesign and in a all os redesign i'm reminded of ios 7 which got pushed out everywhere and i i still

00:57:00   have friends and family members who bear the scars of ios 7 completely changing their iphone

00:57:06   yeah they still to this day a lot of them won't update their devices until like i show up and i say

00:57:14   what are you doing update your device they won't do it because they're afraid of updates and that was

00:57:19   one event 10 years ago and it it's bad like you you want to get updates i say you want these updates

00:57:26   but they're like i don't know they do weird things and so yeah it's incumbent on apple to try and make

00:57:32   them as smooth as possible i remember um mike and i talked many years ago now about how awful the iphone

00:57:39   upgrade process was when you bought a new iphone and they've done a lot of work since then to make it

00:57:44   better but the the same principle applies which is this this stuff should not hurt right like you should

00:57:52   want to get a new iphone you should want to update your iphone or your mac and um i do think that a lot

00:58:00   of this has gotten better but boy one of the consequences of apple being so strict with its

00:58:07   permissions regime is that they miss some stuff and it gets reset and it breaks things and there are so

00:58:18   many different permissions now i've lost track of how many permissions especially on my mac like

00:58:23   is that a full disk access is that a folder permission is that a looking at the photo library

00:58:30   permission is that a looking at the you know it's like there are so many granular permissions

00:58:35   and you know when i write a script and i say you know look in this folder like i write a shortcut and

00:58:43   it says unzip this thing make a new folder and then do this thing in the folder

00:58:47   like i think it's pretty strongly implied that i'm i want to do something in that folder and it says are

00:58:53   you sure do you want to give me permission to use this folder and it's like of course i do never ask

00:59:00   me again but it asked me again which is just frustrating and makes it uh let makes something

00:59:06   that should be should be exciting less exciting and um you put a note in our show notes that we should

00:59:11   mention which is uh what version is this like this is the version that didn't have the ai things in it

00:59:16   but it does have like the extended mail features for ipad and and mac which it very kindly now just

00:59:23   when it slides down it's like you can just turn this off right now if you don't want to see

00:59:27   the switches uh but you you pointed out it's actually kind of hard to find out what's in what update

00:59:33   anymore yeah and and i think specifically i was like i mean i'm preparing for this show and want to

00:59:38   make sure if like there were particular things in 18.4 that i wanted to talk about and it's like

00:59:42   i don't even couldn't find a good place like you go to apple.com and there's no reference to 18.4 or

00:59:49   any of these updates anywhere like it seems like there should be in that like you know they have

00:59:53   the maybe not it's not like the hero image that these updates are out but somewhere on that page

00:59:57   a link to be like here's what's new and you go to even if you go to like ios 18's page there's no

01:00:02   indication of what's there and you go to the newsroom and there's nothing there's just the priority

01:00:07   applications apple intelligence thing left listed there but there's not like it's we like one of the

01:00:13   things apple recently shifted to was this system where they are sort of moving features into you know

01:00:20   0.1 0.2 0.3 0.4 who knows maybe 0.5 and that is so that they can rather have these big monolithic

01:00:28   releases in 0.0 and that's great but i also feel like since they're doing this they've not then

01:00:35   realized that they also then need to communicate and market and understand communicate to their users

01:00:40   what's in what and i think that is a missed opportunity to communicate that in a way that

01:00:45   is clearer and sort of at this point other than if you happen to open the settings app and go to

01:00:52   general software update and look at the little description that they have there if you never see that

01:00:57   there's no place that that that sort of that is obviously um presented as far as i can tell in a

01:01:03   lot of apple's sort of marketing communications and that just i think increasingly apple seems to be in

01:01:08   this place where they are doing lots and lots of updates to ios and mac os and watch os and so having

01:01:14   a better and more robust system of communicating what's in what and when you know especially as things

01:01:19   are shifting around it's like well the 18.4 was supposed to have this feature and now it doesn't and now

01:01:23   i was like okay well yeah it's not my job to keep track of what's in which which feature is coming

01:01:28   in what thing if i was excited about it at wwdc last june it is not incumbent on me at this point

01:01:33   to try and work out when that feature is actually going to appear there are some support documents i

01:01:40   guess that have this sure like in the in the in the k base or somewhere you could find some thing

01:01:47   yeah although even there i i'm looking at about ios uh 18 yeah yeah i think this is it there there is

01:01:57   a k base article called about ios 18 updates that will show you the release notes for every ios update

01:02:06   uh or in 18 18 oh and all that um but you're right it also is only down in the k base it's it's a support

01:02:16   document yeah that is not a marketing document this is a document that you need to reference for other

01:02:22   reasons it is not something that a typical user should ever find right whereas whereas you could

01:02:26   have a friendly marketing document about ios 18 that says here's what's new yeah with pictures and

01:02:32   reasons why you might want these features exactly because because here you're going to get well like

01:02:39   cooking mode lets you easily follow step-by-step directions there's probably a more exciting version

01:02:44   of that that explains all the new recipes and cooking modes and all of that that could still be available

01:02:49   as part of it i think it's i think it's an interesting point let's move on and put on our suits and

01:02:57   lawyer up um you've been waiting for this one right i mean both of us are like oh boy i can't wait to

01:03:04   talk about tariffs who who wouldn't want the the week that you're on your you know one of your favorite

01:03:10   podcasts be the time that you have to talk about tariffs and trade imbalances and trade deficits and

01:03:15   all the percentages and this yeah no it's a oof and i think it's tough too to want to talk about

01:03:22   something that i feel like is going to change by the time we finish recording i'm sure if i open up

01:03:26   if i open a newspaper or no news website it's going to be something's going to be changed

01:03:30   something's going to be different and that is part of the um insanity of this whole situation

01:03:35   we did avoid talking about it for an hour so that's uh yay for us and i agree i i kind of want to keep

01:03:41   a light touch with it because i do think this situation is so dynamic we really don't know what

01:03:46   what's going to happen maybe nothing probably something could be good could be bad really don't know

01:03:51   um but i i like uh so in mark german's newsletter this week he he uh had a nice bit about what apple's

01:04:01   options are with tariffs and um and ben thompson wrote about it on stratechery today too and i just

01:04:06   wanted to walk through it because it's interesting we don't know right we don't know not only do we not

01:04:11   know the trade policy of the united states of america in a month or six months or a year or like

01:04:16   let's say in september when the iphones come out we don't know what apple's going to do but here are

01:04:23   some options because the idea and this is in the u.s because obviously this is going to affect americans

01:04:28   because of these tariffs um ironically one of the things that will happen is that apple will be fine

01:04:35   in all its other markets i guess because they'll be coming from china or or vietnam or india or you know

01:04:43   all the places they they make or brazil where they make products um it's just the tariffs are are in

01:04:49   the u.s so it's importing things into the u.s that's the issue so the questions are like what are apple's

01:04:53   options one of the things they could do is services are not affected by tariffs no so you could say yay

01:05:02   or you could say this will make apple more focused on services even more focused on ways of generating

01:05:07   money from services because services aren't affected by tariffs yeah and that is something that honestly

01:05:16   in all of this that's the thing that makes me the most nervous as an app developer is that that's apple

01:05:20   will be like well let's tighten the screws on service and try and pull that number higher and higher to offset

01:05:27   whatever we may need to do on pricing if they feel like oh our hardware margins are as high as we want

01:05:32   but if we can get a little bit you know get an extra a dollar a user a month or something suddenly

01:05:36   that very quickly pays for the reduced price that they would have to do and i think i mean they're

01:05:43   probably going to do it anyway i think apple has been you know tightening the screws on services for

01:05:46   years now years but it feels like they may be increasing the pace at which and the emphasis that

01:05:52   they place on that which is a way that they can soften the blow of a lot of this yeah i think this is

01:05:59   one of those cases where apple's growth of services is going to help them out at a time where like if

01:06:08   apple's business was composed like it was back before services was such a big part of it and it was all on

01:06:14   hardware margins this would be it's it's potentially a really tough situation for apple regardless but it

01:06:19   would be so much tougher if they did not have the impossibly high margins on services as a huge part of

01:06:25   their uh number so when they release numbers for next quarter or the quarter thereafter when tariffs

01:06:31   are hitting them they will be able to still point at some really nice numbers um yeah even if the u.s

01:06:40   segment is kind of been brutalized the other thing and keep in mind too u.s is apple's number one market

01:06:46   but apple has a lot of good markets out there so this is only one market that gets affected by this

01:06:51   at least for now because of the way that they can move things around and ship them to other uh other

01:06:56   markets one of their options as you mentioned is eating margin on hardware apple has very high margins

01:07:02   on hardware and actually one of the benefits that apple gets uh from this is that tariffs are not

01:07:11   charged my understanding again all of us are learning on the fly sure my belief is tariffs are charged on the

01:07:18   value of the good and not the retail price of the good which may mean that apple has some advantages

01:07:25   in that that iphone that they're importing isn't 9.99 when it's listed as a tariff uh tariffable object

01:07:32   uh it is it is less because they have a huge profit margin on it when they sell it in the in the u.s

01:07:39   so but anyway be that as it may um they could eat some of this just in the margins and let their u.s

01:07:46   hardware margins go down because unlike many companies that sell at super slim margins um

01:07:54   apple has very fat margins they're not services margins where it's in you know 75 percent 90 percent

01:07:59   whatever but they're they're really good and so they they can afford to um eat some of that if they

01:08:06   have to they they're not going to like it but they could do it in the u.s um they could change the

01:08:11   prices and there was a nice uh back and forth john gruber wrote something about this dan morin over at

01:08:18   six colors followed it up uh it is the immense desire by apple to keep its prices static dan pointed out that

01:08:27   the imac almost always starts at 12.99 and has forever since it first was introduced uh which was a long

01:08:35   time ago and yet it still costs 12.99 and um gruber mentioned like the mac pro gets introduced and it's

01:08:43   a joke after many years and it's going to be replaced and they've apologized for it and it's still the same

01:08:48   price right during that whole period it was still the same price and i wanted to bring up the macbook air

01:08:54   where you know with the m4 they got it back down to 9.99 and in the intervening years since they

01:08:59   released the m2 and it was 11.99 they have had to put older models on sale at 9.99 but it's very clear

01:09:06   that apple fundamentally wants a product at 9.99 that they can call macbook air and now the m4 is there

01:09:12   so they really don't want to raise prices but they might have to they just might have to oh sure

01:09:18   and i think it's very much tied into apple seems to believe view the price of a product as just as much

01:09:26   of a marketing feature as the processor in it or the screen technology or any of the aspects that are

01:09:32   more tangible and related to that product that it is something that is they are they don't they don't

01:09:38   want to change it because that is they've decided what is the sort of the marketing version of that thing

01:09:44   that this is a a macbook air is a 9.99 product and that is an attribute of that product they aren't

01:09:52   trying to they're trying to create that disconnect that it isn't the price of this product is the

01:09:57   sort of bill of goods plus 20 percent it's no that the the price of this thing is 9.99 because that's

01:10:04   what we have sort of determined is the best fit for that and i think that means that they have a great

01:10:10   margin as the price of the goods go down their margins increase that works out well for them but it

01:10:15   also means that they're much more reluctant i think to change or to be to do that in a quick

01:10:21   way that i don't expect it i'm sure there are some computer manufacturers who will be changing their

01:10:27   prices on a monthly weekly basis to adapt to changing tariff rules or other kind of cost things because

01:10:35   they're just the bill whatever the price that they imported it for plus 20 percent is their price to some

01:10:41   degree and whereas i think apple that is not they would rather have it be this thing that's going up

01:10:46   and down on internally to them that their their internal costs are shifting around but from a user's

01:10:51   perspective you don't have these weird tensions of is this a good time to buy it is the price going to

01:10:56   go up is the price going to go down it's like nope it's always you're one of the things that's lovely

01:11:01   with an apple product is you they don't really ever go on sale it's never going to be a different price

01:11:07   so you don't have that you have the risk of it's going to be replaced at some point you know so don't

01:11:13   buy an iphone at the end of august if you can avoid it because you could get a better one for the same

01:11:17   price but you're never going to get that like the prices themselves don't change beyond the kind of

01:11:23   things shifting down the down the ladder like they do now so that you could buy an iphone you know and

01:11:28   the iphone 17 will become the same price as the iphone 16 and it kind of works its way down but

01:11:34   their pricing buckets are very stable and i think that is something that they view as an important

01:11:39   part of the marketing of the product i i agree um you see we should say they do put things on sale but

01:11:45   they don't really they let their they let their channel partners put things on sale right so like

01:11:49   they have their deal with amazon amazon will put something on sale or best buy will put something

01:11:53   on sale but apple.com does not put things on sale which is kind of wild when you think about it but

01:11:59   that is part of the brand promise it's like it's 9.99 here and oh yeah there's a deal where you can

01:12:03   get it for 8.99 and amazon right now but um that that's how they that's how they do that they want

01:12:09   to do this now i know they're going to a lot of people outside the u.s are going to say well that's

01:12:13   not really true they do reprice yes apple has repriced in foreign markets but even there it tries really

01:12:19   hard not to there come moments where the dollar shifts or that local currency shifts and they will uh

01:12:27   they will reprice but they even then there is a threshold that gets met where they will do a

01:12:32   repricing but what i i know of no examples where apple is floating prices around every few months

01:12:39   in australia or in the uk or in japan i think what they like to do is put it at a price and they build

01:12:47   in a hedge against currency so that's one of the reasons why sometimes apple products cost way more

01:12:54   cheaper in canada than they do in the u.s or in again you can pick your market it's because

01:13:01   apple is trying to look at the you know ups and downs of currency and say well what's a nice price

01:13:08   that we can hold forever essentially unless there's something really unforeseen we can hold this forever

01:13:15   i remember when i i don't know how many years ago this was there was a whole controversy because apple

01:13:20   reprice i want to say in australia repriced a bunch of things and it was because the the two

01:13:25   currencies had gotten so far so divergent that apple did a big reprice but like that that feels like the

01:13:31   exception not the rule apple really does and and you're right david this is a customer friendly thing

01:13:36   which is they want to eliminate the whole idea of like is now a good time to buy that macbook air or will

01:13:42   the price go up next week or down next week and should i wait or should i buy now like they don't

01:13:47   want to do that and they may have to do that in the u.s but i i agree i think i think it's a last resort

01:13:54   and i think they'll do it if they have to but i i don't think i think that they will change prices if

01:13:59   they have to but they're going to eat some margins too um i haven't even mentioned another option that

01:14:04   they have that that they will look at as moving parts of the supply chain um it's hard because the

01:14:09   supply chain look the truth is they already did some of this they moved a lot of things to vietnam

01:14:16   and to india and vietnam vietnam was put there like everybody said invest in vietnam when you're moving

01:14:26   out of china because it will give you a access to the asian supply chain but you won't be dependent

01:14:32   on china and then this administration slaps a bigger tariff on well it's not a bigger tariff than china

01:14:39   but it's an enormous tariff on vietnam yeah so like they can move things around and i do think one thing

01:14:44   that will happen is like there are places where they manufacture products that previously didn't get

01:14:49   shipped to the united states that will now get shipped to the united states that there'll be this like

01:14:54   uh shell game where they they redirect the output of their various factories in order to find ways to

01:15:01   ship into the u.s for the lowest price and my last bullet point here about things they could do

01:15:06   is work the refs because i think that we can never discount the fact that this is why and we saw it in

01:15:12   the last trump administration this is why tim cook tries real hard to be talking to people in the white

01:15:21   house and also talking to people in in china honestly and in in the chinese government but talking to

01:15:27   people in the white house to be visible and yes this is why i went to the inauguration and all those

01:15:30   things is it look not only do i think persuasion is a thing that can work with this group that that

01:15:40   being having the ear of people who have the ear of trump or literally having the ear right well not

01:15:47   literally like i got his ear in a jar i didn't mean to say that but like literally being able to talk to

01:15:53   the guy and say let me explain what's going on here and knowing ways to give him the ability to declare

01:16:00   victory because that's very important is to be able to say well this is a victory because even if it's

01:16:06   actually not that same victory um that's important and tim cook has proven to be pretty good at that

01:16:11   so i think that's part of the the scenario here this is the famous oh we're cutting tariffs on all

01:16:16   these things that apple imports because they open a mac pro factory that kind of thing right where it's

01:16:21   like yeah is that really was that meaningful well no but it looks meaningful and sometimes that's what

01:16:28   you're what you're going for there and so i think don't underestimate apple's at least attempts i don't

01:16:33   know if they'll be successful this time because this is different from last time but like their

01:16:36   attempts to work the refs and i and i know i sound like a broken record on this point but i'm going

01:16:40   to mention it again which is apple is a great american company it is it's not to say that the president of

01:16:48   the united states whoever that person might be doesn't doesn't have to care about a great american

01:16:54   company but i would say it's not the best optics especially if you're trying to make america great

01:17:00   again to have american companies get really hit hard by your policies especially this is the

01:17:08   argument especially if non-american companies don't get hit hard by your policies which is why

01:17:13   the fact that uh samsung makes their stuff in korea where the tariffs are lower i mean i know they've

01:17:20   already used that before they will use it again tim cook will go to donald trump and say

01:17:23   why are you making the koreans a better deal than your american friends at apple and whether that'll

01:17:30   fall on deaf ears or whether it'll you know catch and he'll make a change who knows but i i would put

01:17:36   that up there honestly as i think the number one i don't know if it'll work but i think apple's number

01:17:40   one tariff strategy is work the refs is talk to the people in power and get them to change the policy

01:17:47   and in if it's not now in a month in two months because there's probably going to be i mean

01:17:52   anything could happen but it strikes me that this thing has gone so badly that the only way to turn

01:18:00   this narrative around is to um declare victory by making deals to solve the problem that you yourself

01:18:08   created but but getting a pat on the back for it and i feel like that's where this is headed

01:18:12   i don't know yeah and i think fundamentally the core of this problem is an operational problem

01:18:19   and who better to be navigating apple through that than tim cook like i know in the last few

01:18:26   weeks and months there's been a lot of discussion about you know leader apple's leadership and all of

01:18:31   the aspects that are challenging and how apple apple intelligence had its whole challenge and problem

01:18:37   those kinds of aspects and i think i am reminded that ultimately like tim tim cook's background is

01:18:42   in operations and i think he is likely very good at navigating the operational challenges of shifting

01:18:49   supply chains around and adjusting prices and dealing with this kind of a problem because it's not a

01:18:55   product problem it isn't that the iphone suddenly because it's uh because it terrace was applied to it that

01:19:01   is less of a good product or ios 19 is going to be less compelling because of this this is much

01:19:06   more of a manufacturing like logistics moving things around the world and i think apple in some ways

01:19:11   also has shown that they've they have strategies for doing this like i would not be at all in the

01:19:15   way that we hear about other markets outside the u.s where there are higher import duties or sales taxes or

01:19:22   things charged on these products and so apple adjusts their product lineup in those places like i would

01:19:27   not be at all surprised if apple does need to increase the pricing of some of their phones up that the iphone 15

01:19:33   sort of sticks around 100 cheaper or at the same price um again in a way that it would be the one

01:19:40   that this cycle theoretically would be sort of kicked out the bottom out in the u.s and maybe it sticks

01:19:45   around because at this point the sort of wholesale value of that phone is likely very very low and

01:19:51   apple's margin is very very high and so they have much more space uh to absorb that there and so i

01:19:55   would just wouldn't be at all surprised if apple has all these strategies that they'll use and they'll

01:19:59   make sure that they're being profitable and doing well and i mean the reality that's beneficial in some

01:20:05   ways is that this is applying to lots of sort of lots of manufacturers at the same time it isn't just

01:20:10   that if the tariffs were being applied unilaterally to apple in its very specific way that would be

01:20:18   very challenging and problematic and you know complicated in a whole variety of ways but their

01:20:22   competitors are dealing with the same thing and if someone wants to buy a phone and all the phones go up

01:20:27   by 10 as a result of these policies okay like i'm not sure many people are buying an iphone based on

01:20:34   its sticker price they're basing it on its utility and if it's the most important technical device that they

01:20:39   have in their life their ability to pay 10 more for it i think is pretty high especially if you're

01:20:44   paying for it on installment basis through your carrier like those kinds of things will make this

01:20:49   i think less of a fundamental problem and more of a something interesting on the earnings calls for the

01:20:55   next you know couple of quarters potentially and then i would hope and expect it would just sort of

01:21:00   settle out and be okay and it's not great but it's fine i should i should be clear we're talking

01:21:05   about like this in the context of apple's business in terms of everybody in the united states who has

01:21:10   to buy buy buy products yes is not necessarily going to be fine but no no but you're you make a good

01:21:19   point that like it's not the case like tariffs traditionally are used in in very targeted ways

01:21:25   which has not happened this time but uh the the truth is the kinds of supply chains that assemble

01:21:33   high-tech products don't exist in the u.s it would be a different story if three companies made smartphones

01:21:40   in the u.s or sold smartphones in the u.s company a and b were made in the usa and company c was selling

01:21:47   it cheaper because they were making it in china because then you erect a tariff and what happens is

01:21:54   you are encouraging people to buy the made in the usa product and not the product that was made cheaper

01:22:01   in china but you raise the tariff now that that advantage of making it in china is gone now you can

01:22:07   buy in the u.s there there are arguments that like some of that may go on with uh the auto industry for

01:22:12   example but for high-tech products there is no american supply chain for this stuff and if the

01:22:18   goal is to build it there are some great pieces out there on the internet ben thompson wrote one and

01:22:22   linked to a bunch of others like if the goal is to build an american tech high-tech supply chain like

01:22:28   on one level good luck and on another level i hope you've got 20 or 30 years of pain ready to go because

01:22:34   it will take decades to get the skills back because we don't have those skills anymore because we

01:22:41   changed our economy and china has built up incredible skills in that area so it's it's a different

01:22:46   situation uh where to your point where everybody is gonna who's making these kinds of products is

01:22:53   gonna have to deal with it and it's not it's not a single company being singled out by it yeah

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01:24:50   david before we get to ash up ask upgrade before the lasers come out before they come out i have a

01:25:00   little story if you'll let me tell okay i love stories last weekend we pre-recorded upgrade because

01:25:07   i was spent a three-day weekend uh in uh the foothills where my sister-in-law lives uh nice get together

01:25:14   uh my sister-in-law has three dogs we brought our dog uh my uh in-laws came so lots of dogs lots of

01:25:22   people nice to see family it was great uh there was a it was a rainy sunday i'm like well what are we

01:25:32   going to do today and my mother-in-law said that she'd finally given up on her phone and she needed to

01:25:39   get a new phone now she had it turns out an iphone se first generation excellent yep uh it is so running

01:25:50   several ios versions ago uh and she said there were she said the the uh southwest airlines app no longer

01:25:58   launched so she couldn't use an electronic boarding pass anymore and her battery at this point had died

01:26:03   she told me it was dead but it turned out that she could charge it and then it would run for you know

01:26:08   a good 20 minutes um and there was a great moment where that where we got to witness that and it's

01:26:13   like yeah okay you don't need a new battery you need a new phone so we go to the apple store at fashion

01:26:20   fair in fresno shout out to fresno california yes this is a story about you or it really takes place in

01:26:28   your in your uh your mall your indoor shopping mall perfect place to spend a rainy day in fresno

01:26:33   um my sister-in-law also said she wanted a new iphone so we ended up buying two iphones

01:26:42   and this is not a long story apple the apple store people did a pretty good job apple stores are chaotic

01:26:48   right i mean they're chaotic although we got there right when it was at peak chaos and then after we

01:26:54   were there for about 20 minutes the chaos was reduced but you expect sort of you walk in and

01:26:59   you say i want to buy an iphone they're like oh yes okay go over there we'll send somebody out to help

01:27:03   and personally like the reason they did this is because i was there like literally they did it

01:27:09   because they're like well you can answer my my questions and it led to a very funny moment where

01:27:14   my sister-in-law is in one part of the apple store my mother-in-law is in another part of the apple

01:27:18   store and i'm like helping my sister-in-law with something and i look across the store and my

01:27:23   mother-in-law is waving at me to come over there and help her so i'm like okay you do this i'm going

01:27:30   over there and i goes ping pong and back and forth between them it was hilarious um you were you were

01:27:36   the genius it was incredibly stressful david it was incredibly stressful um because like they're like

01:27:44   asking me all these questions and some of them are like do i need apple care and i'm like the apple store

01:27:51   they are so they have so much incentive to sell you add-ons they're like yeah do you do i need apple

01:27:59   care and i'm like well it's again it's your decision but um i don't get it and you are using a very old

01:28:10   iphone that's still entirely functional so you probably don't need it and also really if you drop your phone

01:28:18   you've got plenty of money to get a new phone you don't shouldn't be using an se1 but you are all

01:28:24   right just and i i told my mother-in-law i told her to get the uh iphone 16 standard sure yeah um she

01:28:31   was looking at the 16e and and and i again i thought you can afford the better phone you're gonna run it

01:28:36   get into the ground like you did this phone get the better phone get the 16 regular instead and i and

01:28:43   my uh my sister-in-law she uh her husband told me before we went because he didn't come smart man so

01:28:51   smart wily slippery man uh he said he said the the big reason that she needs an upgrade is because her

01:29:00   phone cameras weren't very good and that that um he was taking all the pictures because his phone

01:29:08   had a better camera and um and that she wanted a much better camera in her phone and so i told her

01:29:13   to get the iphone 16 pro i said you want that 5x zoom you want to you want to be able to zoom in

01:29:18   on the you know the the the raven's nest that is being built outside your window at work true story

01:29:24   we saw the raven's nest it's very impressive um little side note in fresno um watch for the ravens

01:29:31   so okay so they're buying these iphones and and the apple care thing comes up and i say okay

01:29:36   and then i go back to my sister-in-law to do the apple care question essentially and i and i i tell her

01:29:42   you probably don't need it either um and i see they've already sold her a a screen protector i'm like

01:29:49   okay i could have had that i i don't think you need a screen protector either but they've already

01:29:53   sold that to you uh and i said well you should look for a case because this is a good place to

01:29:57   get a case and she got a case a silicone case um my mother-in-law we looked at the cases with her

01:30:03   and and this is an interesting data point i hadn't thought about which is uh my mother-in-law wanted

01:30:09   a red iphone case she always gets a red iphone case and there were no red iphone cases from apple

01:30:15   yeah and the apple store person actually said yeah it's weird we used to always have red stuff

01:30:21   and apple has no red accessories right now yeah why i don't know i don't know red is the colors are

01:30:31   decreed no red get it out of red it's weird so she's gonna have to buy a third party case on amazon or

01:30:37   something and and do it that way and it's fine so i'm going back and forth trying to fight the upsell

01:30:42   in a lot of cases um and and do all of this and then the worst thing happens which is we get through

01:30:50   like is she iCloud backed up on that iphone se and the answer is yes amazingly it is backed wow it's

01:30:59   like that is that is amazing because she was really worried like i'm gonna lose all my stuff and i said

01:31:03   well not if it's backed up but if it's dead we don't know if it's backed up and then it turns out

01:31:07   it wasn't dead it was most only mostly dead um and the apple store again the person the apple store

01:31:14   really it was very funny because it was plugged in and he was like oh yeah i see it he said it was

01:31:19   he said it's like 85 percent and like five minutes ago it was at 100 or like 75 percent and five minutes

01:31:25   ago it was at 80 i'm like yeah that that battery is not going to last uh but but it allowed me to go

01:31:32   into iCloud and be like oh it is backed up so this is going to be fine she's going to get her stuff

01:31:36   and all that so that was good except they're on verizon and so you get to the transferring the

01:31:43   actual phone sim over yeah and verizon the apple store guy actually said uh oh yeah verizon's the

01:31:54   worst at this they needed a a pin for their for for their uh it's like a pin that you use to transfer

01:32:03   your verizon information well nobody remembered the pin of course sure so then how do you get a

01:32:11   new pin and the answer was log in on my father-in-law's phone as my mother-in-law to their verizon account

01:32:18   which she had to look up her verizon password which she had in one password great and verizon does let

01:32:25   you generate a new pin you can't find your old pin but you can just generate a new pin i was like

01:32:29   surely it can't be this easy they handed me the phone i'm like all right well i said generate a

01:32:33   new pin they're like okay good luck my lauren looked at me and she's like do whatever i'm like

01:32:39   all right tap generate a new pin it's like put in a pin i'm like okay i'm gonna make a fairly i'll

01:32:44   remember this pin if nobody else does and then i said okay let's try it and and it worked which was

01:32:51   amazing so super high security you really why do they even have a pin if you can just reset the pin with

01:32:56   the password of the account i don't really understand that um because there's you might

01:33:01   as well just let them log in and use the password but they have a pin for that okay at this point

01:33:08   though because the apple store people it's a very busy store when you hit the wall of verizon they leave

01:33:15   they're like good luck we'll we'll send somebody back here let us know when you get through to verizon

01:33:19   so then we're like waving our hands and and and like and the person who was helping is like with

01:33:25   another customer and might not come back my mother-in-law is sitting there and it's about at

01:33:29   this point that i take a picture which i'm not going to share with anybody publicly but i'm just going to

01:33:34   say picture five people sitting at one of those beautiful long light wood tables at an apple store

01:33:40   all looking completely miserable yes that that was about 45 minutes into the apple store iphone

01:33:51   buying experience and it was the low point it was the point where they finally got through we got the

01:33:55   giddy moment where we got through to verizon and we got to the things uh transferred only to find there

01:34:00   was nobody there anymore because they had abandoned us because they know that the verizon thing takes

01:34:05   forever yeah so you know

01:34:10   we we walked out and i say it was busy my understanding i've actually heard from some

01:34:16   friends of mine who work in apple retail that right now apple stores are apparently flooded

01:34:20   speaking of our previous topic because there are a lot of people who are apparently prompted to go

01:34:24   into apple stores and buy stuff before the tariffs hit even if we don't know if they're going to hit

01:34:28   in a particular way that will be meaningful to a a united states iphone buyer or mac buyer or whatever

01:34:34   but apparently apple stores are being flooded by people are like oh buy it now before the

01:34:38   so that's good for apple i guess i don't know i guess so so after like an hour we leave the apple

01:34:44   fashion fair location back out into the mall it's like one o'clock i am starving if there was a wetzels

01:34:52   wetzels pretzels on the way in if i knew going in what it was going to be like i would have bought a

01:34:59   pretzel like and just anyway so i'm starving uh everybody comes out and and they're all like well

01:35:06   that was a lot but we got new phones yay and david i was like the thousand yard stare i was like

01:35:13   that was seen some stuff the most traumatic experience i have had in a while where the stress level it was an

01:35:22   hour of pure stress because i like true or not as the tech person in the family yeah i feel responsible

01:35:32   for all tech failures even if i'm not responsible for them sure anyway they got iphones and they love

01:35:39   them great yay oh i mean i always think about those experiences a condolences i'm sorry that

01:35:46   that was your experience that's terrible um and b it's always i think about the people who don't have

01:35:51   the technical expertise to answer those questions and to know what to do and if you don't have the

01:35:56   pin what do you do and like it's got to be i mean as miserable as it can be for the people who have

01:36:03   some technological know-how it's got to be doubly miserable if you're just endlessly in the apple store

01:36:08   and they can't help you but they're saying that you need to do this thing you need this number it's like

01:36:12   well i don't have that number it's like well you need that number well i don't you i don't have the

01:36:15   number and it goes endlessly like around in a circle that's the insight that i had honestly more

01:36:20   than anything else is and i i've said on the show before like i had a problem with my mac

01:36:24   studio booting and i thought i tried everything and i took it up to my local apple store and they

01:36:30   brought over the guy uh who knows about this stuff and he was like oh let's try this and i was like

01:36:35   oh my god how did i not try that thing and he's like yeah don't don't feel bad about it like i've

01:36:40   seen he had seen it a million times before so he knew all the details and that's amazing but

01:36:45   like i realized that all that complexity on a on a regular person who doesn't think about this stuff

01:36:52   the is iCloud backup on or do you have your password or do you reset or if my phone isn't working how do i

01:37:01   log into verizon i mean you could just go over to a macbook air there and log in i guess and do it that

01:37:07   way if you really needed to but like i i will looked at my mother-in-law especially and i felt really bad

01:37:14   because like she's 80 and she's actually pretty pretty sharp with this stuff but she's 80 and she

01:37:21   was kind of overwhelmed she's like i don't know where that is why would i know where that is like

01:37:24   it's just i think anything whether she's 80 or 50 like it's it's not unreasonable and i i felt like

01:37:31   i i feel a lot of uh empathy for the people who work at apple stores because they have to be that

01:37:35   person that i was in a way they have to they've got their like you should sell apple care but they've

01:37:40   also got their like you need to decode very specific technical problems for people who don't understand

01:37:46   the technical stuff and it's got to be really hard and i feel bad for the customers because

01:37:52   these are complicated you know computers essentially and they're so necessary for modern life

01:37:58   and uh you can get in these scenarios where you're kind of trapped where you're like

01:38:03   i just want a new iphone and even apple is like sorry it's verizon's problem now which i understand

01:38:11   yeah and this is why you end up with a first gen iphone se that you've been using until it is

01:38:18   turning to dust in your hand because this process is something you do not want or do not want to face

01:38:24   and you'll just keep using it even if it's only working for 20 minutes at a time it's like well you

01:38:29   can you just try and get done what you need to do in those 20 minutes or carry a battery pack with you

01:38:33   everywhere you go yeah yeah that's no you're absolutely right and when we were at lunch afterward

01:38:37   there was definitely that moment of like you know well you're not gonna have to do this again for

01:38:43   another 10 years so good job everybody right like that was and and you know my father-in-law likes to

01:38:51   pay for meals when we go out and it's always the thing of like well thank you very much that's very

01:38:57   kind of you that lunch david he was like i'll pay for it and i'm like yeah you will

01:39:03   you'll pay for dinner too are you kidding me i'm not gonna even pretend that you're not paying for

01:39:09   this meal you are absolutely paying for this meal after what we just went through oh anyway that was

01:39:15   my day in fresno miserable people but we got two iphones out of it so it's okay let's wrap up with

01:39:20   some mask upgrade all right i was trying to do phasers rather than lasers all right uh this one

01:39:27   comes from you uh it says yeah jason you want to read it you read it read it i can read it i'm the

01:39:33   one asking the question listener listener listener david says jason everyone knows that you are the

01:39:38   firmest authority on running with only an apple watch leaving your iphone at home i do this sometimes

01:39:43   but find playing music while doing this completely infuriating is there some magical incantation that

01:39:49   you can tell me that while i'm standing at the threshold of my house with my iphone still in

01:39:54   range of my watch that i can start an apple music listening session on my watch such that when i head

01:40:00   out the door 50 50 feet down the street it's not going to stop because it was playing on my phone

01:40:06   like and the spotify app on my watch i have a button there's a big button that says like play from

01:40:10   your apple watch but i cannot work out how to do this on the apple watch as far as i can tell if i

01:40:14   pre-download music it doesn't help it always seems to want to start it on the iphone and it drives me

01:40:19   crazy so help me jason you're my only hope oh um so the challenge here okay and and you as a

01:40:28   developer of watch apps i find this amazing that you're asking me this question so i i so the problem

01:40:33   is that i don't listen to music when i run i listen to podcasts so i'm using overcast however i had

01:40:40   become a uh an apple watch user in this mode without the phone where i've realized some of

01:40:49   the quirks of the apple watch and i think maybe i can give you some strategies to try excellent the big

01:40:56   thing to know and this is a huge bug in the app in watch os that they it's always been there and

01:41:04   maybe it's better now but it's not fixed which is i can leave the house so so what i do and the dog

01:41:11   my dog is amazingly good at picking up cues

01:41:15   so she can tell that we're gonna go on a walk or a run

01:41:19   she can tell and it's things like i put on my sunglasses or i put on my my baseball cap we're

01:41:26   bringing it all the way back around to the beginning of the show all the way back

01:41:28   um or i'm putting in my air pods and she starts jumping around she's spinning and jumping she like

01:41:33   levitates it's amazing she's so excited to go on the walk but one of the things i'd always do as a

01:41:39   part of that is i open overcast on my watch and i press the reload button the sync button because i

01:41:44   want to make sure it's got the latest sync information so i don't end up having to forward

01:41:49   20 minutes into a podcast because it failed to sync to the the latest i listened on the phone

01:41:55   to that podcast if that makes any sense yeah i do all this i i start play it plays in my air pods

01:42:03   that's great got the dog go out the door so even with all of that i am i am playing podcasts that are

01:42:12   on my watch and i've got a cellular watch i could stream them too but these are pre-downloaded

01:42:17   they're on my watch i'm listening i'm not using the internet and i've got my my uh bluetooth headphones

01:42:25   my airpods in with all of that it's completely self-contained we are an island it's just us

01:42:32   i walk out the door make a left walk down to the corner and when i'm five steps away from the corner

01:42:38   everything drops out for about a second and then comes back and that is the moment that i'm leaving

01:42:47   wi-fi range for my house yeah i'm not using the wi-fi i'm not connected to my iphone it doesn't matter

01:42:55   it the watch doesn't care the watch so objects to leaving home that it freaks out and drops temporarily

01:43:05   it comes back but it even drops the audio playing on my airpods because it's lost connection to wi-fi

01:43:13   so my and and previously that it's not true anymore with overcast but previously that moment would

01:43:24   sometimes just kill everything like the reason number one reason and you probably feel this way

01:43:31   the number one reason i try to start playing before i leave the house is that many has been

01:43:36   the time that i would walk all the way past the wi-fi range and start playing and it would just be like

01:43:43   nope nope not today not gonna do it and then i'm like well do i go back or do i just go without

01:43:48   what do i do now um so i i hate to say it because i don't have direct music experience here but i would

01:43:56   say you might want to try exiting wi-fi range and then starting a play session because that moment

01:44:06   where you lose the wi-fi where it finally i mean it's obviously it's attenuating the signal and it's

01:44:11   trying and it's trying and there's a piece where it's just like did i just lose it and it's going to

01:44:14   come back and then it gives up it times out and it says okay i think that does bad things in watch

01:44:21   os to apps and and and so that's the best guess i've got my other guess would be can you turn off wi-fi

01:44:29   before you leave the house and then see if and do it that way because i that's my guess is that is that

01:44:35   there's this really bad moment that happens when you're 50 feet away from your house that uh some apps

01:44:40   can't survive have you tried all that or i've done some of those and the one that really gets me is

01:44:45   when i'm doing like a workout where i'm like running 400 yards like i like run 200 yards away from my house

01:44:52   and then run back and i'm doing some kind of interval thing and every single time i have exactly the same

01:44:57   thing there's a corner like i know exactly the spot like i as i get to this spot it the audio will

01:45:03   just go weird and it hasn't it doesn't make any sense it's playing from a i downloaded the music to

01:45:08   my watch there's no reason why this seems like it should be the case but yeah so okay so it's i guess

01:45:14   the short version is it's not just me it sounds like this is just a bad situation yeah so you just

01:45:18   kind of have to mitigate it with different behaviors i've got the simple solution for you is when you

01:45:22   want to run intervals just unplug your wi-fi at home yeah done there you go perfect my family will

01:45:28   be very very pleased oh he's running okay he's doing intervals right now that's right the internet

01:45:33   will be back later or get to a hard line if you need to yeah or i just need to run with an ipod

01:45:37   shuffle and i'd be fine yeah also that would that would work um i do love it though i do love

01:45:44   not having a phone um in my pocket when i'm running or walking the dog it's just pulling down my pants

01:45:50   and jiggling and i i hate it so i'm so happy to finally that was always my dream when the apple watch

01:45:55   was announced and it took many years before i was able to actually live the dream but i have been

01:46:01   living the dream for a few years now it's great i love it that's great well we uh we'll do one more

01:46:06   ask upgrade this from adam who said do you know if the new ambient music features in control center

01:46:11   here's another uh 18 4 feature are ai generated they work without an apple music subscription i'm curious

01:46:18   what the origin is of the music and i'll put a link in the show notes to a nine to five max story about

01:46:22   this it is actually apple music playlists so if you can if you can use them without an apple music

01:46:29   subscription that's probably either different content or it's a carve out but when i try it

01:46:34   it's adding an apple music playlist and playing it and in fact you can if you if you add the control

01:46:44   center item and then you edit your control center items and tap on it you can choose different

01:46:50   playlists for each one of those ambient moods including ones they suggest or your own so

01:46:57   it's way more extensible than you might think and to answer a question i also saw about like is this ai

01:47:05   generated ambience it sounds like these are artists on apple music now maybe they're ai generated i don't

01:47:10   know that probably not but maybe but um it sounds like you can um for example and this is from the

01:47:17   nine to five mac article the productivity control by default plays a playlist called beatstrumentals which

01:47:23   dates from beats music era maybe i don't know but you can also choose from binaural frequencies pure

01:47:30   focus classical concentration or choose any other playlist from your library so this is a way more

01:47:37   more functional feature than i expected that it would be um and if it works at least to a certain extent

01:47:43   without apple music that's also pretty awesome so that's my answer and i and i think it's a lot of these

01:47:50   things apple music just has these playlists that like rather than it being some kind of bespoke

01:47:55   um audio experience that there's like there's these apps that do white noise or background music or these

01:48:01   kind of very specific you know procedurally generated music things apple just seems to just take a

01:48:06   playlist of a bunch of um you know about a bunch of tracks and put them together similarly like i'm

01:48:12   always amused by if you look sort of early in the morning at the sort of top playlists chart in

01:48:18   itunes it is always there's one that's just like their sleep playlist and it's just like sleepy songs that

01:48:25   clearly people are just searching for right before they go to bed and then hit play and it's not some

01:48:30   kind of deep complicated thing it's just like apple collected you know 40 sleepy songs and put it in a

01:48:36   list and you can hit play on the sleepy songs amazing all right well that brings us to the end of this

01:48:42   episode um as always you can send us our feedback follow-up and questions at upgrade feedback.com

01:48:48   thank you to our members who support us with upgrade plus this week we are going to be talking about some

01:48:52   of the stuff that david and marco have been talking about on under the radar i just want to get a little

01:48:57   read on that from david uh get upgrade plus dot com and of course mike says if you want to buy a gift for

01:49:03   mike and adina and their baby get yourself an upgrade plus membership you can also find us on youtube by

01:49:09   searching for upgrade podcast thanks to our sponsors they were oracle squarespace and delete me and

01:49:17   most of all in addition to all of you out there thank you to david smith for joining me today dave

01:49:23   it was great having you on it was my pleasure thanks for having me thanks to everyone out there

01:49:29   we will see you next week bye bye

01:49:33   you